SERVIS | DG60W | User manual | SERVIS DG60W User manual

GAS
DOUBLE OVEN
User Manual
Model Numbers:
DG60B
DG60W
DG60SS
Contents
REGISTER TO
ACTIVATE YOUR
2 YEAR
GUARANTEE NOW
SERVIS.CO.UK
0800 0124382
Parts & Labour for 2 years. Go to www.servis.co.uk
for more information
T: 0800 0124 382
01
Welcome
02
Safety Instructions
07
Your Oven
11
Technical Specification
14
Installation
16
Usage
26
Cleaning and Care
29
Troubleshooting
31
Guarantee
33
Index
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WELCOME
SAFETY INSTRUCTIONS
WELCOME
To ensure your safety and the safety of others, please read the
following safety precautions before you use your Oven.
Thank you for choosing this Servis Gas Double Oven, which has been designed and
manufactured to give you many years of trouble-free service.
You may already be familiar with using a similar product but please take time to read these
instructions, which have been written to ensure you get the very best from your purchase.
Your Oven has been produced to conform with all relevant safety regulations relating to
electrical and gas appliances. Maintenance and repair work must only be carried out by
authorised service technicians. Installation and repair work performed without following these
instructions may be dangerous.
WARRANTY
The Oven must be installed by a registered gas engineer prior to use.
Servis provides you with a guarantee which will protect you should your Oven develop a fault
during the guarantee period. To ensure that you get a prompt and efficient service, please
register your Oven immediately.
You will find a warranty card included within the packaging. To register, complete the form, or:
Unpack and examine your Oven for any damage. If you think there is a defect, contact the
Servis helpdesk.
Remove and dispose of all packaging responsibly, following local laws and regulations. Do not
leave packaging within the reach of children as it can be a source of danger.
Visit us at www.servis.co.uk
Before connecting your Oven to the mains electrical supply, make sure the specifications on
the Oven correspond with the specifications of the electricity and gas supplies.
Call us on 0800 0124 382
ITEMS INCLUDED
Before installation, make sure the local distribution conditions (nature of the gas and gas
pressure) and the adjustment of the Oven are compatible. The adjustment specifications are
shown on a label at the rear of the Oven.
Oven with Racks
If the power supply cable is damaged, contact the Servis helpdesk. The cable must only be
replaced by authorised personnel.
Disconnect your Oven from the electrical supply and make sure the gas is off before changing
the lamp.
Grill Pan and Handle
Figure 1
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Allow the Oven to fully cool before touching any of its surfaces.
Do not keep flammable materials close to the Oven when it is in operation.
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02
SAFETY INSTRUCTIONS
Make sure that electrical cables from other devices cannot come into contact with the hot
parts of your Oven.
Disconnect the plug when the Oven is not in use. Switch off the mains switch and gas supply
when the Oven is not in use.
Make sure that all Control Knobs are set to the ‘0’ position when the Oven is not in use.
The Oven complies with local and international standards and regulations.
Your Oven has been designed for non-professional domestic use only.
The Oven will not operate unless the appropriate Oven and heat switches are adjusted.
Children should be supervised to ensure that they do not play with the Oven.
The Oven is designed for indoor use only.
The Oven is not intended for use by persons (including children) with reduced physical, sensory
and mental capabilities or lack of experience and knowledge, unless they have been given
supervision or instructions concerning the use of the Oven by persons responsible for their
safety.
The Oven must be installed and maintained only by a suitably qualified gas registered
technician in accordance with current safety legislation.
Do not move away from the Oven while cooking with fat or oil. Flaring may occur in the case of
overheating. Never pour water into flaring oil.
Do not place anything on the Oven door when it is open. This could disrupt the balance of the
oven or damage the door.
03
The Oven is not connected to a ventilation device. All openings and slots used for ventilation
and heat dispersion must not be covered.
Gas appliances require regular air exchange to ensure trouble free performance. Ensure that
the room in which the appliance is installed is well ventilated. Additional ventilation such as
the opening of a window may also be required.
Protect your Oven from atmospheric effects such as rain, snow, sun and dust.
While using the grill burner, keep the Top Oven door open. Do not use the grill burner with the
Oven door closed.
Unauthorised repairs could result in unforeseen dangers for the user. Repairs should only be
undertaken by an approved service agent.
Do not put heavy objects or flammable materials inside the lower drawer. This includes
cookware with flammable handles.
Do not make any alterations to your Oven, unless authorised to do so by Servis.
Turn off all burners before shutting the lid.
Make sure that you Oven is turned off at the mains before carrying out any cleaning or
maintenance.
Do not place pans or cookware on top of the lid.
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SAFETY INSTRUCTIONS
Glass lids may shatter when heated. Turn off all burners before shutting the lid.
CE Declaration of Conformity
Remove any spillages from the lid before opening.
Your oven has been designed to be used only for cooking. Any other use (such as heating a room) is
improper and dangerous.
While using the Top Oven as an Oven, keep the door closed.
Your oven has been designed, constructed and marketed in compliance with:
Do not use the Oven to heat a room.
Safety requirements of the ‘Gas’ Directive 2009/142/EC.
Use the adjustable feet to make sure that your Oven is stable and balanced before using for
the first time.
If you have small children make sure you do not allow pan handles to project over the edge
of the cooker top. If you do they may be able to pull the pans down and spill the contents on
themselves.
Safety requirements of the ‘Low voltage’ Directive 2006/95/EC.
Safety requirements of the ‘EMC’ Directive 2004/108/EC
Requirements of the Directive 93/68/EC.
Gas Safety
If you smell gas or suspect a gas leak, open the windows to ventilate the room and contact a
registered gas engineer.
Installation and Maintenance Safety Advice
The Oven must be installed and maintained only by a suitably qualified gas registered technician in
accordance with current safety legislation.
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06
YOUR OVEN
FRONT VIEW
1
1
2
3
4
5
6
7
8
9
Rack Position 2
Rack Position 1
Rack Positions; available rack positions for the Top Oven
Oven Rack
Top Oven/Grill
Main Oven
Oven Lamp
Rack Positions; available rack positions for the Main Oven
Control Panel; used to operate your Double Gas Oven
Lid
a b c Hob burners
2 Oven Rack
9a Rapid Burner
9b Semi-Rapid Burners
3 Top Oven
8 Lid
4 Main Oven
7 Control Panel
9c
Auxiliary Burner
5 Oven Lamp
6
Rack Position 5
Rack Position 4
Rack Position 3
Rack Position 2
Rack Position 1
Figure 2
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Egg holder
Figure 3
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YOUR OVEN
REAR VIEW
1
2
3
4
1 Lid Safety Device
Lid Safety Device.
Gas Connection; connect your Oven to the gas supply.
Electrical Connection Terminals; connect your Oven to the mains electricity supply.
Adjustable feet; allow you to level your Oven.
ELECTRICAL INFORMATION
2
Gas
Connection
Your Oven requires a 220-240V, 50Hz mains supply. Do not use any other supply. The
electrical connection terminals are shown below in Figure 5. Please remember that your
Oven must be installed and maintained only by a suitably qualified technician in accordance
with current safety legislation.
Live
(Brown)
3
Electrical
Connection
Terminals
3
Adjustable feet (1 of 4)
Figure 4
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Neutral (Blue)
Earth
(Yellow & Green)
Figure 5
3X0, 75 MM2, HV05 V-F power supply cable must be used. The earth wire must be
connected to the screw with the symbol.
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TECHNICAL SPECIFICATION
TECHNICAL SPECIFICATION
INJECTOR TABLE
Model Number
TBC
Power Supply
220-240 V AC, 50Hz
Maximum Power (W)
10400
Size (H x W x D) (mm)
900 x 600 x 600
Oven Volume (Main Oven / Top Oven)
TBC / TBC
Electric Cooker Energy Rating
(Main Oven /Top Oven)
TBC / TBC
Energy Consumption
TBC
Total Consumption:
G30 28~30 mbar 12.3 kW
894 g/h
NG
LPG
G20 20 mbar
G20/G31 28-30/37 mbar
115
85
3
3
285.7 lt/h
218.1 gr/h
DIA. of Injector (1/100mm)
97
65
Nominal Rating (kW)
1.75
1.75
166.7 lt/h
127.2 gr/h
DIA. of Injector (1/100mm)
72
50
Nominal Rating (kW)
1
1
95.2 lt/h
72.7 gr/h
Gas Category: II2H3+
Destination: GB Class:1
Large Burner
DIA. of Injector (1/100mm)
Nominal Rating (kW)
Consumption
Medium Burner
Consumption
Small Burner
Consumption
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TECHNICAL SPECIFICATION
INSTALLATION
INJECTOR TABLE - CONTINUED
INSTALLATION REQUIREMENTS
Before unpacking and manoeuvring your Oven, please take the time to read and become familiar
with the following points:
Main Oven Burner
DIA. of Injector (1/100mm)
115
75
Nominal Rating (kW)
2.4
2.4
228.6 lt/h
174.5 gr/h
Consumption
Top Oven Burner
To avoid risk of injury, please take care when moving your Oven. It is heavy and we
recommend that a minimum of two people move the Oven.
To manoeuvre the Oven into position, one person should hold it by the front feet and the
other person should hold it at the rear edge, under the lid, taking care not to damage the gas
fittings on the back.
DIA. of Injector (1/100mm)
115
75
Nominal Rating (kW)
2.4
2.4
228.6 lt/h
174.5 gr/h
Ensure that there are no combustible or flammable materials, such as curtains or cushions,
in the vicinity of the installation.
DIA. of Injector (1/100mm)
110
69
Cabinets and furniture surrounding your Oven must be of material resistant to temperatures
greater than 1000C.
Nominal Rating (kW)
2.2
2.1
Nominal Rating (kW)
209.5 lt/h
153.7 gr/h
Consumption
Grill Burner
Ensure that there is at least a 20 mm gap between the back wall and the rear of your Oven.
This is to allow ventilation and provide sufficient air circulation.
During operation, your Oven needs to be in a well ventilated room and requires 2m3/h air
per kw input. Air inlet holes that provide ventilation should have a cross sectional area of
100cm2 (more than one hole can be used).
Your Oven can be placed close to other kitchen equipment such as cupboards, so long as the
equipment height does not exceed the height of the Oven. Any kitchen equipment taller than
the height of the Oven must be at least 10 cm away from the Oven.
If a cooker hood is to be used, it must be at a height of at least 65 cm from the Oven top. In
the absence of a cooker hood there must be at least 70 cm clearance from the Oven top.
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INSTALLATION
USAGE
ADJUSTING THE FEET
CONTROL PANEL OVERVIEW
For safe operation, it is important that your Oven is stable and balanced. The four adjustable feet
are used to level your Oven. Make sure that your Oven is level prior to cooking.
1 Digital Minute
Minder
2 Top Oven and
Grill Control
Knob
3 Main Oven
Control Knob
4 Lamp
Switch
1 To increase the height of the Oven, turn the feet anti-clockwise (Figure 6).
2 To decrease the height of the Oven, turn the clockwise (Figure 6).
5
Hob Burner Control Knobs
Figure 7
1 Digital Minute Minder; displays the current time and can act as a timer to assist with meal
preparation.
2 Top Oven and Grill Control Knob; used to select cooking settings for the Top Oven and Grill.
3 Main Oven Control Knob; used to select cooking settings for the Main Oven.
4 Lamp Switch; used to turn the Main Oven lamp On or Off.
5 Burner Control Knobs; used to control the hob burners.
Figure 6
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USAGE
USING YOUR OVEN
Ignition of the Burners:
Warning: Always make sure the Oven lid is raised before using the burners.
The position symbol above each control knob determines the burner that the knob controls. To
ignite a gas burner:
Push in the knob of the burner you wish to ignite and keep it pressed while turning anticlockwise (clockwise for the grill burner) so that the knob is in the ‘max’ position. Continue
pressing the knob until you see a stable flame on the burner.
Please take note of the following safety advice:
Hob Burners: Your hob is equipped with a flame failure device to provide security in the
case of accidently extinguished flames. If such a case occurs, the device will block the
burners gas channels to avoid an accumulation of unburned gas. Wait 90 seconds before
re-igniting an extinguished gas burner.
Controlling the Hob Burners:
The hob burner knobs have 3 positions; ‘off’ (0), ‘min’ (small flame symbol) and ‘max’ (large
flame symbol).
After you ignite the burner in the ‘max’ position you can adjust the flame length between
the ‘max’ and ‘min’ positions by turning the Control Knob clockwise or anti-clockwise. Do
not operate the burners when the hob burner knob position is between the ‘max’ and ‘off’
positions.
After ignition visually check the flames. If you see a yellow tip, lifted or unstable flames,
turn the gas flow off, then check the assembly of burner caps and crowns once they have
cooled. Make sure there in no liquid in the burner cups.
If the burner flames go out accidently, turn the burners off, ventilate the kitchen with fresh
air and wait at least 90 seconds before attempting re-ignition.
To turn the hob burners off:
Oven/grill Burners: The oven burners, are equipped with a gas safety device. For this
reason, during ignition, keep the oven knob pressed until you see stable flames. If the
flames cut out after you release the knob, repeat the ignition procedure.
If the oven burner does not ignite after 30 seconds open the oven door to ventilate the oven
and wait at least 90 seconds before attempting re-ignition.
If the Oven flames accidently go out, open the Oven door and wait at least 90 seconds
before attempting re-ignition.
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Turn the hob burners knob clockwise so that the hob burners knob shows the ‘0’ position or
the marker on the hob burners knob points upwards.
Your hob has burners of different diameters. You will find that the most economical way of using
gas is to choose the correct size gas burner for your cooking pan size and to bring the flame to the
minimum position once the boiling point is reached. We recommend that you always cover your
cooking pan.
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USAGE
To obtain maximum performance from the main burners, we suggest you use pots with the
following flat bottom diameters. Using pots smaller than the minimum dimensions shown below
will cause energy loss.
Rapid Burner: 22-26 cm
Medium Burner: 14-22 cm
Auxiliary Burner: 12-18 cm
Control of the Grill Burner
The grill burner can be operated with the Oven door in one of two positions:
Completely open
Partially open at 30o in the ‘park position’
The grill burner can be modulated by turning the Control Knob between the ‘min’ and ‘max’
positions.
Please note the following safety advice when using the hob burners:
To turn the grill burner off:
Warning: Only use pans that have been designed for use with gas hobs.
Turn the Control Knob to the ‘0’ position.
Make sure that the tips of the flames do not spread out from the outer circumference of the
pan, as this may harm the plastic accessories, such as handles.
We have included a few tips to help you achieve the best results when grilling:
Ensure that the base of the pan is dry before placing it on the burners.
Make sure that the food does not touch the grill burner.
The glass on the oven doors may get hot while the ovens are in use. Keep children and
animals away from the oven doors when in use.
Preheat the grill on the ‘max’ setting for several minutes before grilling.
After use, the hob remains very hot for a prolonged period of time. Do not touch it and do
not place any object on top of it.
Food should be thoroughly dried before grilling to minimise splashing. Lightly brush lean
meats and fish with a little oil or melted butter to keep them moist during cooking.
Place food at the centre of the grid to allow the maximum circulation of air.
Any items placed on the hob will get hot and may cause serious burns if touched.
Do not cover the grill pan or grid with foil as this can cause fires.
Warning: Make sure that the grill is switched off before closing the door.
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USAGE
The Grill Pan Handle Set:
Control of the Oven Burners
Warning: Always use an oven glove to protect your hand when using the grill as the metal parts
can become very hot.
After you have ignited the burner for the top or main oven, you can adjust the temperature as
required by using the numbers on the appropriate knob. The numbered settings correspond to the
following temperatures:
The Grill Pan has a detachable handle. When using the Grill Pan Handle, make sure that it is
centralised and secure as shown in Figure 8.
Do not leave the handle in position when grilling as it will become very hot.
b
a
Temperature (oC)
Mark
Top Oven
Main Oven
S
100
100
1
140
140
2
150
150
3
160
160
4
180
180
5
190
190
6
200
200
7
220
220
8
230
240
9
-
250
Do not operate the oven in between the off and ‘S’ position
Figure 8
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USAGE
To turn the Oven off:
Turn the Control Knob in a clockwise direction until it is in the ‘0’ position.
Please follow the guidance below to achieve the best results from your cooking:
When you need to preheat the Oven, we recommend you do so for 10 minutes. For recipes
requiring high temperatures (such as bread) or when cooking from frozen, best results are
often achieved when the Oven has been preheated.
Ensure that food is placed centrally on the shelf and there is sufficient room around the
baking tray/dish to allow for maximum air circulation.
The Digital Minute Minder
The Digital Minute Minder can either display the current time or be used as a timer to assist with
your cooking preparations.
Note: The timer does not control the Oven. It only functions as a timer.
To set the current time:
Press the (+) and (-) buttons simultaneously until the dot on the display flashes. Use the (+)
or (-) button to display the current time.
To set the timer:
Stand dishes on a suitably sized baking tray on the shelf to prevent spillage onto the Oven
base and help reduce cleaning.
Press the (+) button once to show a series of zeroes and the
When cooking more than one dish in the oven, place dishes centrally on different shelves
rather than several dishes on one shelf, this will allow the heat to circulate freely.
Use the (+) and (-) buttons to increase or decrease the time in 10 second increments until the
desired time is displayed (the maximum allowable time is 99 minutes and 50 seconds). The
timer will then begin counting down.
If you are cooking more than one tray of similar items, swap the trays during cooking or
remove the top tray once the food has cooked and move the lower tray to the higher shelf to
finish cooking.
At the end of the selected time period, an alarm will sound and the current time will be
displayed. Press the (+) or (-) button to silence the alarm.
Do not place baking trays directly on the Oven base as it interferes with the oven air
circulation and can lead to burning of the base. Use the lowest shelf position instead.
symbol on the display.
You can change the tone of the audible beep:
While the current time is displayed, press and hold the – button until you hear an audible
beep. Press the – button again to hear one of the 3 available options. Once you have
selected the desired tone wait for the display to return to the current time setting.
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USAGE
The Oven Lamp
To assist with your cooking, the main Oven has a lamp that can be turned On or Off by using the
Lamp Switch on the Control Panel.
Changing the Oven Lamps:
We recommend that the Oven lamp be replaced by authorised personnel. The rating of the
replacement bulb should be 230V, 25W Type E14, heat resistant to 1000C.
CLEANING AND CARE
In order to prevent damage to your Oven, always test an approved cleaner on a small area
first and follow the manufacturer’s instructions for use.
Use a glass cleaner to clean the interior surfaces of windows and doors.
Exterior Cleaning:
Avoid using abrasive cleaners or scouring pads as they may damage enamel surfaces.
Use a warm wet cloth and mild detergent when cleaning metallic and enamelled surfaces.
Cleaning the Hob:
CLEANING AND CARE
Lift up the saucepan supports, caps and crowns of hob burners.
Before cleaning your Oven ensure that all Control Knobs are in the ‘0’ position and that all parts
have been allowed to cool.
Interior Cleaning:
Wipe and clean the back panel with a soapy cloth.
Wash the caps and crowns of the hob burners and rinse them. Dry them immediately with
paper cloth.
Avoid using harsh abrasive cream and powder based cleaners.
After cleaning, make sure that you have re-assembled all cleaned parts correctly.
Do not use steam cleaners when cleaning your oven.
General cleaning of the interior of your Oven can be carried out using a wet cloth and warm
soapy water.
Use an approved oven cleaner from time to time, or if your oven interior becomes especially
dirty.
When cleaning, make sure that no water flows inside the burner caps as this may block the
injectors.
Burner Caps:
Periodically wash enamelled pan supports, enamelled covers and burner heads with warm
soapy water. Dry them thoroughly before replacing.
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CLEANING AND CARE
Enamelled Parts:
Clean frequently with warm soapy water and then dry with a cloth.
Do not wash enamelled parts while they are hot and never use abrasive powders or
abrasive cleaning materials.
Do not allow vinegar, coffee, milk, salt, water, lemon or tomato juice to remain in contact
with the enamelled parts for long periods of time.
Stainless Steel:
Clean frequently with warm soapy water and a soft sponge. Dry with a soft cloth.
Transportation:
Before transporting your Oven, make sure that it is disconnected from the gas and electrical
supply:
If you need to transport your Oven, use the original case and follow the transportation
instructions on the case:
Securely tape the upper parts of the cooker and the caps, crowns and pan supports to the
cooker panels. Place some paper between the upper cover and the cooking panel.
Cover the upper cover, and then tape it to the side surfaces of the Oven. Use tape to secure
cardboard or paper onto the front cover of the Oven’s interior glass.
Cover the wire grill and trays in paper to prevent them from damaging the Oven while in
transit.
Do not use abrasive powders or abrasive cleaning materials on stainless steel parts.
Do not allow vinegar, coffee, milk, salt, water, lemon or tomato juice to remain in contact
with stainless steel parts for long periods of time.
If you do not have the original casing, prepare a carriage box so that the external surfaces (both
glass and painted) and protected from exterior forces.
Gas Connection Pipe:
Periodically check the gas connection pipe. If there is a defect contact the Servis helpdesk. We
recommend the gas connection components are changed annually. If there is a defect found
when operating the control knobs, cooker or oven, contact the Servis helpdesk or a registered
service engineer.
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TROUBLESHOOTING
TROUBLESHOOTING INFORMATION
If your Oven is not operating as expected, you may find a simple solution listed in the table
below. If you are experiencing a fault not covered in the manual, please contact the Servis
helpdesk.
Fault
Possible Cause
Solution
There is a smell of gas.
One of the burners is on but
not lit.
Turn the burner off and
ventilate the area. Wait 90
seconds before re-igniting
the burner.
The Oven or pipework is
damaged and gas is leaking,
The Oven does not turn on.
Turn off the Oven and
ventilate the area. Contact a
registered gas engineer. Do
not use the Oven until the
gas engineer has repaired
the leak.
The Hot Plates do not heat.
There is no power to the
Oven.
Make sure that the electrical
connections are working and
that the switches are in the
on or open position.
The Oven does not heat to
the level expected.
The Control Knob may not be
on the required setting.
Make sure the Control Knob
is on the required setting.
The Oven door may be left
open.
Close the Oven door.
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Fault
Possible Cause
Solution
The Oven Lamp does not
illuminate.
The lamp has failed.
See page 25 for further
information.
There is no power to the
Oven.
Make sure your electrical
supply is turned on.
The Oven is cooking food
unevenly.
The Oven racks are
incorrectly positioned.
Position the racks following
the cooking guidelines.
The hob burners do not
operate correctly.
The burner parts may not be
assembled correctly.
Make sure that the burner
parts are assembled
correctly.
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GUARANTEE
DISPOSAL
All packaging and materials used are environmentally friendly and recyclable. Please dispose
of any packaging in an environmentally friendly manner. Consult your local council for further
details.
Damage caused by foreign objects or substances.
Claims in respect to routine inspection or maintenance.
The Servis guarantee is not transferable.
For your Servis guarantee to be valid, you will need to retain your original purchase
receipt and be able to provide it when you make a claim.
Please refer to the rear cover for disposal instructions.
The above summary does not include all of the terms and conditions and exclusions which can
be found on our website www.servis.co.uk.
KNOW YOUR RIGHTS
GUARANTEE
The Servis guarantee covers the cost of parts/labour/call out charges to repair an appliance
should any covered component fail in its normal functions necessitating a repair or replacement
to resume those functions.
The Servis guarantee does not cover:
Household contents insurance
Your household insurance may cover you for accidental damage, fire or theft of your product.
Data Protection Act (1988)
Please note that any information provided will be processed by us or our agents in compliance
with the provisions of the Data Protection Act 1988, for the purpose or providing cover and
handling claims, if any, which may necessitate providing such information to third parties.
Accidental damage.
Use in a commercial environment.
Incorrect or faulty installation.
Deliberate damage or neglect.
Repairs to cosmetic parts.
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INDEX
A
H
Adjusting the feet .........................................15
Hob burners ................................................ ...18
C
Changing the oven lamp ...............................25
Cleaning ........................................................25
Control panel .................................................16
T
Technical specifications................................11
Temperature Chart ........................................22
Transportation ...............................................28
Troubleshooting.............................................29
I
Igniting the burners .......................................17
Injector table .................................................12
Installation requirements..............................14
U
Using your oven .............................................16
O
D
Digital minute minder ...................................24
Oven burners .................................................22
Oven lamp......................................................25
S
E
W
Warranty........................................................01
Safety instructions........................................02
Electrical information ...................................10
Exterior cleaning ...........................................26
G
Gas safety......................................................05
Grill burners ...................................................20
Grill pan and handle set ................................21
Guarantee ......................................................31
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E: info@servis.co.uk
The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for
the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this
product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
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