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Your Communications Solution
The Best Communications
Solution for your business
iPECS is an Ericsson-LG Brand
Simply Unifying
for SMB
02 Ericsson-LG
In a connected world, your SMB communications solution
should be simple and powerful with less investment, apparent
as their workforce becomes mobile, global, and dependent on
ease of communications and collaboration. For the business to
perform and stay competitive, regardless of size, enterprises
need tools that interoperate well together and bring fast, well
informed, critical decision making that facilitates faster, more
efficient performance in the work environment.
Productivity enhancement
of your business with
Unified Communications
As an SMB, you need to constantly
improve business productivity.
Ericsson-LG iPECS-LIK is the core
platform of Unified Communications
which enhances business productivity
with easy communication and
collaboration tools. iPECS-LIK
brings various applications and
communication tools together so
you can easily work and serve your
customers effectively.
The iPECS UCS Client is an intuitive
desktop and mobile collaboration
application designed for SMB users
so they can easily collaborate with
colleagues. Wherever you are, you are
able to reach the resources needed
for efficient communications. With
the click of your mouse, iPECS UCS
Client instantly accesses shared
resources such as a central company
phonebook. Use the presence
information reduce communication
latency and communicate with others
in the most appropriate format,
Instant Message, Voice call, video
conference, SMS and more.
Share applications and files to
review the latest information such
as sales records and improve
decision making and response time.
iPECS UCS simplifies your business
communications and improves
productivity by linking voice and other
communications aware applications
under a single intuitive user interface.
save management time and costs of
all iPECS solutions in a distributed
environment. Multi-party audio and
video conference through the system
means there’s no longer a need for
expensive, third party conferencing
Lower TCO and
communication expenses
Easy to use and
Ericsson-LG has been focusing on
small had medium-sized businesses
more than 40 years and this
experiences are reflected to products
and solutions. iPECS-LIK which is the
best communication for SMB helps
you to save money and lower costs.
iPECS-LIK employs a fully distributed
modular architecture to deliver all
the advantages of VoIP. The single
voice/data infrastructure significantly
reduces the costs of managing your
communication solution. The modular
type gateways, terminals and soft
clients can be put anywhere there
is access to the network. Powerful
redundancy capabilities assure
operation should failure occur with
back-up power and Call Server
iPECS intelligent management
permits a highly versatile interface to
When you add a new employee, move
phones, set a road worrier or deploy a
new branch office, iPECS-LIK always
make it simple.
Due to the simply straight-forward
configuration and plug and play
installation, IT Manager appreciate the
ability to locate iPECS solutions where
they are needed without clumsy and
difficult configuration limits. Managers
can monitor and manage up to 500
Call Servers from a single remote
point and have full access to the
database and maintenance features
of each system from anywhere.
Thanks to the modular hardware and
software structure, you can simply
add another module to increase the
capacity or coverage of service no
matter how your business is growing.
iPECS-Lik 03
Key Benefits
• Utilize simple and flexible architecture best for small
and medium sized business
• Keep your staff connected and remain reachable
from anywhere, anytime, any device
• Cost effectively acquire a full featured IP PBX system
rather than a key phone system
• Experience highly secure rich-media communications
• Enjoy the value of convergence that simplifies and
empowers business communications
• Transparent connectivity for the branch office, home
office and business traveler
• Improve business productivity and faster business
• Understand and respond your customer needs more
• Return on investment as your business becomes
more efficient and growing
• Future proof your business with future ready solutions
• Apply and expand the solutions to various areas such
as customer service, hospitality, monitoring report
and other business environment with easily and
seamlessly integrated with other applications and
• Powerful call handling features
including Built-in ACD, Hot
desking, Individual call routing,
Incoming caller ID based call
routing and 300+ features
• System networking up to 250
servers and gateways
• Scalability: Up to 1,200 ports
per system and 300,000 with
• Modular type gateway : PRI, BRI,
Analog CO, IP trunk, SLT, DKT,
• Built-in resilience: Active/Standby
System redundancy and local
• Support a wide range of
built-in system web admin
• Multi party voice conference up to
• Fixed line SMS
• Various standard telephony and
32 parties with MCIM
networked protocols and API
• Virtual conference room,
• Session Initiation Protocol (SIP):
conference group call, Ad-hoc
SIP trunk interface interoperable
with major soft switches, SIP
• Automatic call recording
• Built-in Voice mail in some models
and additional service with VMIM
• Multi language Auto Attendant,
Email notification of VM and more
• Personal call routing: Re-routing
extension and other devices
• Embedded hotel features such
as check-in/out, wake up, room
status, emergency call, mini-bar,
pre-paid call and etc.
• Various PMS support with
to other destination, wait on the
Ericsson-LG PMS in iPECS®
phone or leave message wait
Attendant Hotel version, Micros
• Mobility with full feature system
DECT and Wi-Fi phones
• Mobile extension with mobile
Fidelio PMS certified interface and
optional 3rd party PMS
• Simple licensing model: just
Ericsson-LG communication and
phone linked as a system extension
choose the right call server for
collaboration applications and
with no licensing cost
you and install! That’s it.
• Centralized management with
04 Ericsson-LG
• One office number service for
mobile workers
Your SMB
solution in today’s
should be simple
and powerful with
less investment.
iPECS-Lik 05
Branch Office
Various of
Soft phone w/o
hard-phone, iPECS
Attendant, Phontage,
UC client
Easy management
tool for Voice, Data,
Desk top control of
phone with click to
call, answer, transfer
and conference for UC
Flexible and scalable call server and gateway
iPECS-LIK Call Server is at the heart of the iPECS call control platform. This
highly reliable purpose-built server controls and maintains communications between end-points and shared network resources. You can select the Call Server
to best meet your needs based on the size of the business from 20 to 1,000 users.
Modular type iPECS-LIK Gateways, which easily connect to the call server over
any IP network, interface to an array of resources including analog, digital and
SIP connections both for trunk and extension side. The simple modular structure
yields flexible configurations and installations to meet your business needs now
and in the future.
Easy and efficient desktop applications
Every business has different communications needs
and to meet the different needs is critical for the business communications solutions. Ericsson-LG iPECSLIK offers various and proper applications for you to
fulfill different needs and requirements in your business.
Unified Communications, Management and monitoring
solutions, customer service and contact center solutions, hospitality solutions and other applications are
designed to deliver the efficient and powerful resolutions for your business.
Unified Communication and Collaboration Solutions
- iPECS UCS, iPECS UMS, iPECS UCS Mobile Client,
ez Attendant, Phontage
Productivity enhancement solutions
- iPECS CCS for contact center and customer service
- iPECS Attendant for Office version and Hotel version
Easy management and monitoring solutions
06 Ericsson-LG
A variety of system phone selects
To an end user, the telephone that sits on the desk is the system. It is the critical interface that determines how easy it is to use the system, and in turn, how
productive, effective and satisfied they can be. That’s why Ericsson-LG offers a
wide range of user-friendly business sets to fit any business.
Ericsson-LG IP Phones support a comprehensive suite of telephony features
and applications with solutions designed to meet varying communication needs
from small-to-large environments. The portfolio includes desktop IP phones,
IP conference phone and Voice over Wireless LAN handsets. Ericsson-LG also
offers TDM analog and digital phones to meet the wide range of customers requirements.
IP Desktop Phone
- LIP-8000E Series IP Phone
- LIP-9000 Series IP Phone
- IP8800E Series SIP Phone
- ACT-50 Conference Phone
Digital Desktop Phone
- LDP-9000 Series and LDP-7000 Series Digital Phones
Internal mobility and mobile reachability
iPECS-LIK supports various mobility solutions to keep people connected and
remain tem networked for better communication and work performance. Business DECT solutions including GDC-600BE base system and various DECT system phones guarantee in-building mobility. Also within the wireless LAN environment, Wi-Fi phones are connected to the communication network. With the
mobile client applications on your smart phones, you can easily and fully utilize
rich communication features seamlessly and it makes you provide your customers one-number reachability in anytime and anywhere.
Business DECT Solution
- GDC-500H
- GDC-450H
- GDC-400H
- GDC-600BE
Wi-Fi Phone
- WIT-400H SIP Wi-Fi Phone
- WIT-400HE IPKTS Wi-Fi Phone
Mobile applications for communication and collaboration
- iPECS Communicator for Android and iOS
- iPECS UCS Mobile client for Android
- Phontage
iPECS-Lik 07
The content of this document is subject to revision without
notice due to continued progress in methodology, design and
manufacturing. Ericsson-LG shall have no liability for any error or
damage of any kind resulting from the use of this document
© Ericsson-LG Co., Ltd. 2012 Ver. 1.0
Ericsson-LG Co., Ltd.
508, Nonhyeon-ro, Gangnam-gu, Seoul,
135-985, Korea
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