Good™ Mobile Messaging Good Mobile Messaging for the MOTO Q 9h/MOTO Q 9h global Quick Start Guide TM TM Screen Indicators New email Forwarded message New, unread message Message is flagged for follow up New, unread message with attachment New, unread high-importance message Priority mail Message is flagged as complete Meeting request Outgoing message Data being sent or received Composing message Opened, read message New SMS/text message Opened, read message with attachment Opened, read high-importance message Replied to message New MMS message Working offline Notifications in the on-screen alert bar include new email, completed More requests, completed Contacts Lookup operations, and reminders. Select # or X to dismiss the notification or * or O to view the notification. Good™ Mobile Messaging TM Navigating Good on the Motorola Q 9h/Q global Item Navigation key Select Key Soft Keys Back Key Left Key (on Navigation key) Home Good Launcher Description Use the navigation key on your phone to move around the screen. You can move up, down, left, or right. Use to select a highlighted item. Press the center of the navigation key to select items. Use the two soft keys located directly below the screen to select a menu. The menus change depending upon the application. Press the back key to return to the previous screen. If you are in a text entry field or compose area of an email, pressing the back key deletes the characters to the left of the cursor. The button below the side scroll keys is also a back button. Press the left arrow or left key on navigation key to return to a field at the top of the screen. For example, if you are scrolling through a long list of contacts and want to return to the Find field, press the left arrow key. Press the Home key to return to the Home screen. The Home screen also includes icons (such as the Email, Compose, Calendar, Contacts, and RSS) that you can select to start the application. Holding down the Home key provides access to the Quick List for: • Switching the handheld on/off • Using Wireless Manager to switch Bluetooth and the Radio to on/off • Turning keyboard lock on/off • Switching to different notification profiles (Normal, Silent, Vibrate, etc.) The Good Launcher includes a menu of all of the Good Messaging applications and preferences. From the Home screen, select the Good logo to open the Good Launcher. You can return to the Good Launcher at any time by selecting Menu, and then Good Launcher while using a Good Messaging application. Good™ Mobile Messaging Item Start Menu Notifications Description From the Home screen, use the Start menu to access all applications, including Good Mobile Messaging. You receive an on-screen alert to notify you when a particular event occurs. For example, if a new email arrives or an appointment is coming up, a yellow alert appears on the bottom of the screen. Press O to view the notification or X to dismiss it. Shortcuts General Go to Good Launcher Close notification Open notification Toggle Good News viewer Delete item Go to bottom of list Go to top of list Go to next item in list Go to previous item in list Send/Receive now Manual lock g x o . (period) d b t n p z l Reply Reply to all Forward message Move message to folder Mark message as unread Open or close Preview Pane Set flag Change to Conversations view Change to Senders view r a f m u v l c s Open Agenda view Open Day view Open Month view Open Week view Jump to date Go to current day a d m w j y Mark as Complete c Email Calendar Tasks/To Do Good™ Mobile Messaging Common Tasks Task Determining Text Entry Modes Description The input mode is displayed in the top right corner of your handheld’s screen. • ABC indicates caps lock • Abc indicates the initial capitalization • abc indicates lowercase mode Entering Characters Not Press the Function and Shift keys simultaneously. on the Keyboard Selecting Text Press Shift and then an arrow key. To select a word, press Shift, Alt, and then an arrow key. Select a word or line of text and Menu, Edit and then Copy. To Copying and Pasting Text paste text, select Menu, Edit, and then Paste. Deleting Text Press the back key to delete text that is left of the cursor. Email Creating a Message Selecting Messages Changing email views Canceling Compose Composing multiple email messages Sending attachments Using prioity mail Select the Compose icon from the Good Messaging Home screen. Enter the recipient's email address in the To field. Select Menu and Add Recipient to add additional recipients. To add a new line, press the Center key. Use the left soft key to send the message. To select one or more messages, press the Shift and the up arrow to select messages above and press the down arrow to select message below. To return to the first message in the folder, press T. Press B to go to the last message. Select Display Options to view your email in one-line, two-line, or in a variety of other views. You can also sort your email by conversations, senders, or unread messages. To cancel a message while you are composing it, select Menu, Options, and then Cancel Compose. You can compose more than one message at one time without sending them or saving them to the Drafts folder. You can add up to 16 attachments to a message. From the Compose screen, select Attach File or Attach Picture. From Email Options, select Priority Mail to set the viewing options and to add a list of Priority Senders. Contacts Displaying contacts Finding contacts Click Contacts. Your personal contacts are displayed. To display shared contacts (optional feature), if any, select the Contacts bar to display other contacts folders. The “Company History” folder contains your handheld’s recent senders and recipients if listed in the Global Address List. To add/remove folders displayed, use Options | Good Messaging Preferences | Public Folders - Contacts. In Contacts, begin typing in the Find field. Contacts whose first or last names match the text you type appear in the contacts list. Use the back key to back up in Find. Good™ Mobile Messaging Task Calendar Description Scheduling a new meeting From the menu, select New Meeting. Enter the subject, location and so on. You can invite up to 32 attendees to a meeting or appointment. You can see if an attendee is free or busy during the proposed time. (Exchange only) Once you have designated a date and time for a meeting or appointment, Good Messaging displays a list of conference rooms. (Exchange only) When you create a new meeting, you can select Free, Busy, Tentative, or OOO (out of office) after Show As: option. Select Suggested Times for a list of recommended times when participants are available. When you create a new appointment, select Edit Recurrence to set up a repeating meeting. (Exchange only) When creating a new meeting, select Suggested Times to search for a time that works for all attendees. Open the meeting and use the left soft key to select Edit. Using the navigation key, navigate to the start time and press the Select key. Use the up or down arrow on the navigation key to change the time. Use the right or left arrow on the navigation key to edit the minute and AM/PM designation. When you're done, press the Select key again. Booking a conference room Booking meeting as Busy/Tentative/OOO Setting up recurring meetings Get suggested times Changing meeting times News Adding feeds Turning notifications on/ off To add feeds, select News from the Good Launcher. Select Menu and then Add Feeds or Add Feeds by URL A list of popular RSS feeds is included or you can enter an RSS URL manually. From the News application, select Menu/Options/News Options. You can automatically receive News feeds or choose to manually synchronize feeds. Preferences Work offline Trigger data flow Set notifications Change font size Categories Select Work Offline option from the menu to conserve battery and continue working in fringe reception areas by suppressing connection dialogs. Use the menu option Send/Receive Now or use the keyboard shortcut z to trigger immediate data flow to and from the handheld. The “Data Off” radio icon will indicate the need to select this option. Select Good Messaging Preferences | Notification. Notifications are available for email (Inbox, other folders, or priority mail) or reminders. From Good Preferences, select Screen to increase or decrease the text font size. You can assign a category to a contact, to do, or task. From Good Preferences, select Categories to create a new one. When you are creating or editing a contact, to do, or task, select a category for the item. Using the Phone Task Description Dialing the Phone Press the green call/answer key from within a Good Messaging application. Enter the phone number you wish to call. The call history is listed below the number entry field. It lists incoming and outgoing calls. You can also select a number from the call history and then press the green phone key to dial the number. Press the green call/answer key and use the keypad to enter the name of the person you want to call. As you enter characters, the names are matched against those stored in your contacts. You can also enter the first initial, space, and then last name. Select the contact, use the right arrow key to cycle through available phone numbers, and then press the green phone key to make the call. You can also open Good Messaging Contacts and select the contact you want to call. To add a number to speed dial, select a phone number from contacts or call history, press Menu, and then Add to Speed Dial. Assign a speed dial number. You can enter up to 99 entries. To dial a number, press and hold the speed dial number. For fast, convenient access to frequently used applications, you can assign a speed dial position to an application. From the Start menu, highlight the application. Press the Menu key. Select Add Speed Dial. Dialing by Name Using Speed Dial Motorola Good Technology Group ©Good Technology, Inc. 2001-2008. All rights reserved. Good, Good Technology, the Good logo, Good Mobile Messaging, Good Mobile Intranet, Good Mobile Defense, Good Mobile Application Services, GoodAccess, GoodInfo, GoodLink, and Powered by Good are trademarks of Good Technology, Inc. Good Technology, Inc., and its products are not related to, sponsored by, or affiliated with Research In Motion Limited. Treo, and the Treo OS logo, are trademarks of Handspring, Inc., and may be registered in some jurisdictions. HotSync is a registered trademark of Palm, Inc. All other trademarks and service marks contained herein are the property of their respective owners. For information concerning other intellectual property rights of Good and others, go to www.good.com/legaldocs.