Zebra Z6Mplus Specifications

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Z4Mplus™ and Z6Mplus™
Maintenance Manual
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Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended
solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may
not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for Class B Digital Devices, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the product manuals, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception the user is encouraged to do one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to
operate the equipment. In order to ensure compliance, this printer must be used with Shielded Communication Cables.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Liability Disclaimer
Zebra Technologies takes steps to assure that its published Engineering specifications and manuals are correct; however, errors do occur.
Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of
business profits, business interruption or loss of business information) arising out of the use of or the results of use of or inability to use
such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Copyrights
The copyrights in this manual and the label printer described therein are owned by Zebra Technologies. Unauthorized reproduction of this
manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
Zebra ®, Barcode Anything®, Bar-One®, Element Energy Equalizer®, Integration w/o Modification®, Orion®, Stretch®, Stripe®, The World's #1 Name in Bar Code ®,
Track-One®, Ultracode®, When It’s on the Line®, Z-Band®, Zebra-Mate®, Z-Series™, Z-Ultimate®, ZebraNet®, ZPL II®, and ZPL® are registered trademarks of
Zebra Technologies.
105S™, 105Se™, 105SL™, 110PAX™, 140XiII™, 160S™, 170PAX™, A100™, A300™, BAR-ONE® Platinum™, BAR-ONE® ProPlus™, Direct 2000™, Direct
Tag 2060™, PA400™, Performance Line ™, PolyPro 2000™, S-300™, S400™, S-500™, S600™, T300™, Trans Matte 2000™, Trans Matte 3000™,
Trans Tag 1070™, Trans Tag 2070™, Value-Line™, Value Pack™, Xi (90Xi™ and 170Xi™), Xi Series™, XiII (90XiII™, 140XiII™, 170XiII™, 220XiII™)
,XiIII (90XiIII™, 96XiIII™, 140XiIII™, 170XiIII™,220XiIII™), XiIIIPlus (90XiIIIPlus™, 96XiIIIPlus™, 96XiIIIPlus™, 140XiIIIPlus™, 170XiIIIPlus™,
220XiIIIPlus™), Z4000™, Z6000™, Z4M™, Z6M™, ZIP Support™, and ZBI™ are trademarks of Zebra Technologies.
Centronis is a registered trademark of Genicom Corporation.
MCL-Designer is a registered trademark of Zetes Technologies.
Jetform is a registered trademark of Jetform Corporation.
Adobe, Acrobat and Adobe Reader are trademarks of Adobe Systems.
Microsoft, DOS, Windows 3.1 Windows 95 and Windows NT are registered trademarks of Microsoft Corporation.
IBM, OS/2 and AS/400 are registered trademarks of IBM.
Novell and NetWare are registered trademarks of Novell Corporation.
CG Triumvirate, CG Palacio, CG Times, Century Schoolbook are trademarks of AgfaDivision, Mike Inc.
Univers is a trademark of Linotype AG
CG Futura is a trademark of Fundicion Tipografica Neufville, SA.
TrueType is a trademark of Apple Computer, Inc.
Tyvek is a registered trademark of E.I. DuPont Corporation.
PMS is a registered trademark of Pantone, Inc.
Sartech is a registered trademark and FormatLibrary is a trademark of Sartech.
Tag-it is a trademark of Texas Instruments.
©2003 ZIH Corp. All trademarks and registered trademarks are property of their respective owners. All rights reserved.
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Warranty Information
Warranty Information
All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. Please
refer to the User Guide for warranty information specific to each product.
Here is some general information:
Printers and Related Hardware Products:
Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the
equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly
installed or replaced by the user.
NOTE: Products returned must be packaged in the original or comparable packing and shipping
container. In the event equipment is not so packaged, or if shipping damage is evident, it will not be
accepted for service under warranty. Surface transportation charges for return to customers in the
continental United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest
airport; customer pays customs, duties, taxes, and freight from airport to destination. If Zebra
determines that the product returned for warranty service or replacement is not defective as herein
defined, the customer will pay all handling and transportation costs.
Printers: All printers (excluding printheads) are warranted against defect in material or workmanship for twelve (12)
months from the purchase date.
Printheads: Since printhead wear is part of normal operation, the original printhead is covered by a limited warranty as
indicated below. Warranty period begins on purchase date.
Printhead
Warranty Period
Barcode label and receipt printer printhead
6 months
Plastic card printer printheads
12 months
To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are
not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification. However, if it is
determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty
claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect. The warranty
becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive
maintenance schedule listed in the User’s Guide has caused defect in the thermal printhead for which a warranty claim is
made.
Related Hardware Items: Products are warranted to be free of defects in material and workmanship from the date of
purchase according to this chart:
Product
Warranty Period
Accessories
1 month
Batteries
3 months
Cables
1 month
Chargers/Power Supplies
1 year
Hardware Keys
1 year
Keyboard Display Units
6 months
Parts
3 months
Pocket Eye®
1 year
Software
1 month
ZebraNet®Print Servers
3 years
Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty
period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification,
improper installation or use, or damage in shipping or by accident or neglect.
Effective December 30, 2002
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Warranty Information
Supplies Products:
Supplies are warranted to be free from defect in material and workmanship for a period of six (6) months for media and
twelve (12) months for ribbon from the date of shipment by Zebra. This is provided the user has complied with storage
guidelines, handling, and usage of the supplies in Zebra printers.
Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of
products found to be defective in material or workmanship during the warranty period. Zebra may in its discretion issue a
credit for any such defective products in such amount as it deems reasonable.
Repair Services:
Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra.
This excludes printheads, which are warranted separately. This warranty does not cover normal wear and tear. This
warranty becomes void if the item is modified, improperly installed or used, or damaged by accident, neglect, or abuse.
Warranty Exclusions & Conditions Statement
The warranties given above are the only warranties given to you. No other warranties, express or implied, are given. Zebra
does not make any implied warranty of merchant ability or fitness for a particular purpose in connection with its sale of
products or services. While Zebra’s desire is to be responsive to your specific needs and questions, Zebra does not assume
responsibility for any specific application to which any Products are applied, including, but not limited to, compatibility
with other equipment. All statements, technical information, or recommendations relating to Zebra Products are based
upon tests believed to be reliable, but do not constitute a guaranty or warranty. Zebra’s maximum liability for warranty
claims is limited to the invoice price of the Product claimed defective. Zebra does not assume responsibility for delays in
replacement or repair of products. Zebra shall not under any circumstances whatsoever be liable to you or any other party
for loss or profits, lost data, diminution of good will, or any other special or consequential damages whatsoever with
respect to any warranty claim made by you. Specifically for software, Zebra is not liable for any incidental or
consequential damages caused by abuse or misapplication of the software or by its use in violation of the U.S. copyright
law or international treaty. No salesperson, representative, or agent of Zebra is authorized to make any guaranty, warranty,
or representation that contradicts the foregoing. Any waiver, alteration, addition, or modification to the foregoing
warranties must be in writing and signed by an executive officer of Zebra to be valid.
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Table of Contents
Table of Contents
Section 1 System Description
Scope ........................................................................................................................................... 1
Related Manuals .................................................................................................................... 1
Printer Specifications ................................................................................................................... 2
Options ................................................................................................................................... 2
Zebra Programming Language II (ZPL II) .............................................................................. 2
Bar Codes .............................................................................................................................. 3
Standard Printer Fonts ........................................................................................................... 3
Media Specifications .............................................................................................................. 6
Ribbon Specifications ............................................................................................................. 7
Printer Specifications ............................................................................................................. 7
General Specifications ........................................................................................................... 8
Electrical Requirements ......................................................................................................... 8
Environmental Operating Ranges .......................................................................................... 8
Communication Specifications ............................................................................................... 9
Serial Data Communication Interface Overview .............................................................. 9
Communication Buffer .................................................................................................... 10
Standard Serial Communication Connector ................................................................... 10
RS-232 Interface Connections ............................................................................................. 11
RS-232 Interconnections Using a DB-25 Cable ................................................................... 13
RS-422/RS-485 Interconnections ........................................................................................ 14
Serial Communication Signal Levels .............................................................................. 15
Communication Code ........................................................................................................... 16
Parallel Data Communications Interface Overview .............................................................. 16
Parallel Port Connector .................................................................................................. 17
Data Status Indicator ............................................................................................................ 17
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Table of Contents
Section 2 Operations Overview
Installation .................................................................................................................................. 19
Unpack Printer ........................................................................................................................... 19
Storage and Reship ................................................................................................................... 19
Operator Controls ...................................................................................................................... 20
Front Panel Display .............................................................................................................. 20
Front Panel Keys ................................................................................................................. 21
Front Panel Lights ................................................................................................................ 22
Load Media and Ribbon ............................................................................................................. 23
Load Ribbon ......................................................................................................................... 23
Remove Ribbon ................................................................................................................... 24
Load Media .......................................................................................................................... 24
Tear-Off Mode ................................................................................................................ 24
Cutter Mode ................................................................................................................... 25
Peel-Off Mode ................................................................................................................ 26
Peel-Off Mode with Liner Take-up ................................................................................. 28
Remove Liner ................................................................................................................. 29
Peel Rewind (Peel-Off Mode) ........................................................................................ 30
Peel Rewind (Rewind Mode) .......................................................................................... 32
Peel Rewind Media Alignment ....................................................................................... 34
Fanfold Media Loading ................................................................................................... 35
Sensors ................................................................................................................................ 37
Align Transmissive Sensor ............................................................................................. 37
Optional Transmissive Sensor ....................................................................................... 37
Adjusting the Optional Transmissive Sensor ................................................................. 37
Select Media Sensor ...................................................................................................... 38
Media and Media Sensor Considerations ............................................................................ 39
Auto-Calibrate ...................................................................................................................... 39
Calibrate Control ............................................................................................................ 39
Printer Self Tests ................................................................................................................. 40
Cancel Key Self Test ...................................................................................................... 40
Pause Key Self Test ....................................................................................................... 42
Feed Key Self Test ......................................................................................................... 43
Pause and Cancel Key Self Test ................................................................................... 44
Pause and Feed Key Self Test - Reset Defaults ............................................................ 44
Communications Diagnostic Self-Test ........................................................................... 44
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Table of Contents
Section 3 Troubleshooting
General ...................................................................................................................................... 47
Troubleshooting Charts ........................................................................................................ 48
Section 4 Preventive and Corrective Maintenance
Preventive Maintenance ............................................................................................................ 55
Tools Required for Preventive Maintenance ........................................................................ 55
Equipment Safety Tips ......................................................................................................... 56
Equipment Safety Tips (Continued) ..................................................................................... 57
Personal Safety Tips ............................................................................................................ 58
Cleaning ............................................................................................................................... 59
Exterior ........................................................................................................................... 59
Interior ............................................................................................................................ 59
Recommended Preventive Maintenance Schedule ....................................................... 59
Printhead and Platen Roller ........................................................................................... 60
Sensors .......................................................................................................................... 61
Peel Module ................................................................................................................... 61
Cutter Module ................................................................................................................. 63
Lubrication ............................................................................................................................ 63
Corrective Maintenance ............................................................................................................. 64
Tools Required ..................................................................................................................... 64
Replace Printhead ................................................................................................................ 65
Remove Printhead ......................................................................................................... 65
Install Printhead ............................................................................................................. 67
Changeover Printhead ......................................................................................................... 69
Replace Latch Kit ................................................................................................................. 72
Remove Latch ................................................................................................................ 72
Install Latch .................................................................................................................... 73
Adjust Print Mechanism ................................................................................................. 75
Replace Platen Roller .......................................................................................................... 77
Remove Platen Roller .................................................................................................... 77
Install Platen Roller ........................................................................................................ 81
Replace Main Logic Board ................................................................................................... 83
Remove Main Logic Board ............................................................................................. 83
Install Main Logic Board ................................................................................................. 87
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Table of Contents
Replace Power Supply Board .............................................................................................. 89
Remove the Power Supply Board .................................................................................. 89
Install the Power Supply Board ...................................................................................... 93
Replace Drive Belt ............................................................................................................... 98
Remove Drive Belt ......................................................................................................... 98
Install Drive Belt ........................................................................................................... 100
Replace Front Panel .......................................................................................................... 101
Remove Front Panel .................................................................................................... 101
Install Front Panel ........................................................................................................ 103
Replace the Dancer Assembly ........................................................................................... 105
Remove the Dancer Assembly ..................................................................................... 105
Install Dancer Assembly ............................................................................................... 107
Replace Ribbon/Head Open Sensor .................................................................................. 108
Remove Ribbon /Head Open Sensor Assembly .......................................................... 108
Install Ribbon/Head Open Sensor Assembly ............................................................... 111
Replace Transmissive Sensor ........................................................................................... 113
Remove Transmissive Sensor ..................................................................................... 113
Install Transmissive Sensor ......................................................................................... 116
Replace Reflective Media Sensor ...................................................................................... 117
Remove Reflective Media Sensor Assembly ............................................................... 117
Install the Reflective Media Sensor Assembly ............................................................. 120
Replace Ribbon Take-Up Assembly .................................................................................. 122
Remove Ribbon Take-Up Assembly ............................................................................ 122
Install Ribbon Take-Up Assembly ................................................................................ 124
Replace Ribbon Supply Assembly ..................................................................................... 125
Remove Ribbon Supply Assembly ............................................................................... 125
Install Ribbon Supply Assembly ................................................................................... 128
Replace Media Hanger ...................................................................................................... 131
Remove Media Hanger ................................................................................................ 131
Install Media Hanger .................................................................................................... 131
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Table of Contents
Options ..................................................................................................................................... 132
Install PCMCIA Socket Board ............................................................................................ 132
External PSII ...................................................................................................................... 136
Install the external PS II ............................................................................................... 136
Internal PSII ....................................................................................................................... 138
Power Down and Disconnect Cables ........................................................................... 138
Installing the PSII Board ..................................................................................................... 140
Restore Printer Operations .......................................................................................... 144
Status Indicators ......................................................................................................... 145
Install Cutter Option ........................................................................................................... 147
Install Peel Option .............................................................................................................. 153
Install Liner Take-up Option ............................................................................................... 157
Install Rewind Option ......................................................................................................... 161
Remove Base ............................................................................................................... 162
Install Rewind Pan ....................................................................................................... 165
Maintenance Kits ..................................................................................................................... 169
Install Rewind PCB Motor Assembly .................................................................................. 169
Remove Rewind PCB Motor Assembly ........................................................................ 169
Install PCB Motor Assembly ......................................................................................... 174
Steering Roller ................................................................................................................... 176
Remove Steering Roller ............................................................................................... 176
Install Steer Knob and Steering Roller ................................................................... 178
Pinch Roller Kit ................................................................................................................... 179
Remove Pinch Roller ................................................................................................... 179
Install Pinch Roller ....................................................................................................... 180
Replace the Fuse ............................................................................................................... 181
Section 5 Maintenance and Assembly Drawings
General Information ................................................................................................................. 183
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