ISM Provision Installation Guide

ISM Provision
Installation Guide
Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
(888) 257-3000
http://www.extremenetworks.com
Published: March, 2002
Part number:100119-00 rev01
©2002 Extreme Networks, Inc. All rights reserved. Extreme Networks and BlackDiamond are
registered trademarks of Extreme Networks, Inc. in the United States and certain other jurisdictions.
ExtremeWare, ExtremeWare Vista, ExtremeWorks, ExtremeAssist, ExtremeAssist1, ExtremeAssist2,
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jurisdictions. Specifications are subject to change without notice.
All other registered trademarks and service marks are property of their respective owners.
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Contents
Installing ISM Provision
ISM Provision Installation Guide
Overview
1-1
System Requirements
1-1
This Document
1-2
Windows Platform
Installing ISM Provision on a Windows Platform
Using ISM Provision under Windows
Starting the ISM Provision Server and Device Communicator
Launching the NIM Client
Starting the Device Communicator
Uninstalling ISM Provision From Windows
Launch Uninstall Using Windows Start>Programs Menu
Launch Uninstall Using Add/Remove Programs Application
Uninstallation Wizard
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1-3
1-16
1-16
1-17
1-17
1-19
1-19
1-19
1-20
Solaris Platform
Installing ISM Provision on a Solaris Platform
Using ISM Provision under Solaris
Starting the ISM Provision Server and Device Communicator
Launching the NIM Client
Uninstalling ISM Provision From Solaris
Launch Uninstall Using Graphical File Manager
Launch Uninstall from the Command Line
Uninstallation Wizard
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1-35
1-35
1-36
1-38
1-38
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ISM Provision Installation Guide
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Installing ISM Provision
Overview
The Infrastructure and Services Management Provision (ISM Provision) suite of
applications consist of the ISM Provision server, device communicator, and two
application clients. These components can be installed on separate hosts or combined.
Typically, the database server and device communicator will be installed on one host
(generally, a more powerful machine on the network), and the clients will be installed
on other hosts (generally those used by the people responsible for managing the
network).
As you use ISM Provision you may later decide to add additional device
communicators to other hosts in your network to share the processing load of
communicating with your network devices. You may also decide to install additional
application clients to allow others to help manage the network. The heart of your ISM
Provision, the server, will continue to reside on one host in your network.
ISM Provision components can be installed on Solaris or Windows platforms, and the
components will interoperate across different platforms.
System Requirements
The minimum Windows platform requirements to install and run any of the ISM
Provision components are the following:
• Operating system—Windows 2000 or Windows XP
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Installing ISM Provision
• Processor— 800 Mhz Pentium III
• Memory—256 Mb RAM
• Disk Space—200 Mb free
• Graphics—16 bit color, resolution 1024 by 768
The ISM Provision server component has higher resource requirements:
• Memory—512 Mb
The minimum Solaris requirements to install and run ISM Provision components are the
following:
• Operating system—Solaris 8
• Processor—Ultra 10, single CPU
• Memory—512 Mb RAM
• Disk Space—200 Mb free
• Graphics—16 bit color, resolution 1024 by 768
The ISM Provision server component has higher resource requirements:
• Memory—1 Gb RAM
This Document
This document is split into two sections, one section for Windows platforms, one for
Solaris. Most actions for the two platforms are similar, but they differ enough to need
separate instructions. In the Windows Platform section you will find:
• Installing ISM Provision on a Windows Platform, page 1-3
• Using ISM Provision under Windows, page 1-16
• Uninstalling ISM Provision From Windows, page 1-19
In the Solaris Platform section you will find:
• Installing ISM Provision on a Solaris Platform, page 1-23
• Using ISM Provision under Solaris, page 1-35
• Uninstalling ISM Provision From Solaris, page 1-38
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ISM Provision Installation Guide
Windows Platform
To install ISM Provision on a Windows platform, see the section “Windows Platform”
on page 1-3. To install ISM Provision on a Solaris platform, see the section “Solaris
Platform” on page 1-23.
Windows Platform
For the Windows installation you will need the ISM Provision CDROM, and license
keys to activate the ISM Provision server. If you do not have the license keys, you can
still install the other components, and you can still install a limited evaluation version
of the ISM Provision server. There is a license key for the number of nodes (devices)
managed by the ISM Provision server and another license key for the number of
subscribers.
Installing ISM Provision on a Windows Platform
Summary Steps. To install ISM Provision on a Windows platform:
1 Insert the ISM Provision CDROM
2 Activate the Setup Program
3 Choose Product Features
4 Enter License Keys
5 Accept the License Agreement
6 Choose Install Folder
7 Choose Server
8 Complete the Installation
Detailed Steps. The following steps are a more detailed explanation of the previous
section.
To install ISM Provision on a Windows platform:
1 Insert the ISM Provision CDROM
Insert the ISM Provision CDROM into the drive that you will use for installation.
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Installing ISM Provision
2 Activate the Setup Program
You can activate the setup program by navigating to and double-clicking its icon.
You will find the program, “setup.exe”, on your CDROM drive in the folder
“Windows”.
Alternately, you may go to the Windows Start menu and select Run... Enter the
setup program location into the Open: field of the Run dialog box. For example, if
your CDROM drive letter is D:, you will type:
D:\Windows\setup.exe
Once you’ve typed in the program location, select Ok to activate the program.
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Windows Platform
Once you activate the setup program, you will see a dialog box with the message
“InstallAnywhere is preparing to install...” Once the InstallAnywhere application
finishes preparation, the ISM Provision Installation wizard dialog box will appear.
Select Next to move to the next screen. During the remainder of the installation, after
entering information into an installation wizard screen, select Next to move to the
next screen.
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Installing ISM Provision
3 Choose Product Features
When the Choose Product Features dialog box appears you will either choose one of
the ISM Provision component groups to install, or select Custom Install to install a
combination of components on a single host. At a minimum, you must install an
ISM Provision server, a device communicator, and a NIM client somewhere on your
network, in order to use ISM Provision. We recommend that you install the Server
group first on your server machine. This will install the server and a device
communicator on the server machine. The NIM and IPSM clients can be installed on
the same machine, or on others in your network.
Choose the component by clicking the icon, or if you will install more than one
component group, choose the Custom icon.
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Windows Platform
If you choose the Custom icon, the Choose Product Features box will change to a
listing of the available components and check boxes for selecting the components to
install.
Select the components to install by clicking the checkboxes, or by using the
pull-down menu in the Feature Set field. You can check more than one box at a
time. If you select the Clients checkbox, you will install both clients.
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Once you have selected the product features to install, the installer will check if any
of the components you plan to install were previously installed. If a previously
installed component is detected, you are prompted to allow the installed to uninstall
the previously installed one, to cancel the installation, or to go back and specify a
different group of components to install.
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Windows Platform
4 Enter License Keys
If you selected the ISM Provision server as one of the components to install, you will
need to enter license keys, one key for nodes (devices), one key for subscribers. The
License Key screen will not appear if you do not install the ISM Provision server.
Enter the license keys in the fields, then select Next. You will be presented with the
license agreement screen. Continue the installation from the section “Accept the
License Agreement” below.
No License Key. If you do not have one or both license keys, select Next, and you will
see the Invalid Node License message box and the message, “Proceed with
Evaluation.” If you select OK you will be given an evaluation license for nodes. You
will see the same sequence for the Invalid Subscriber License message box. If you
choose Cancel, you will cancel the installation.
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The evaluation licenses are of limited duration. You cannot change any of the
parameters of these licenses.
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Windows Platform
5 Accept the License Agreement
Select the radio button to accept the license agreement. If you choose not to accept
the license agreement, the installation wizard will cancel the installation.
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Installing ISM Provision
6 Choose Install Folder
Choose the folder for the installation. If the default is not acceptable, use the Choose
button to select another folder.
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Windows Platform
7 Choose Server
If you install a device communicator without installing the ISM Provision server, you
will be asked to specify the host where the ISM Provision server will be installed.
Enter the hostname or IP address of the server host.
You will not see the Choose Server screen if you are not installing a device
communicator, or if you are installing the device communicator and the server
together on the same host. When they are installed on the same host, the installation
wizard will automatically configure the device communicator to connect to the sever
on that host.
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Installing ISM Provision
8 Complete the Installation
Once the components are selected and you have moved to the next installation
wizard screen, the installation will continue. New files will be added and the
registry will be updated. During installation you will see the Installing ISM
Provision screen.
The installation wizard reports the progress of the installation until it completes. At
completion, you will see the Install Complete screen of the installation wizard.
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Windows Platform
The installation wizard will tell you where ISM Provision has been installed. If there
have been any problems detected by the installation wizard, it will display
suggested remedies to complete the installation. Select Done to close the installation
wizard.
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Installing ISM Provision
Using ISM Provision under Windows
Information about using ISM Provision can be found in the document Network
Infrastructure Manager User Guide. You will find the document in the help subdirectory
of the ISM Provision installation directory. If you used the default installation directory,
you will find the file in this directory:
C:\Program Files\Extreme Networks\ISM Provision\help
The PDF file, imclient.pdf, contains the user guide and can be viewed and printed with
the Adobe Acrobat Reader, or other PDF applications. You can also access the document
by selecting Help Topics from the Help menu in the NIM client. The other file,
smclient.pdf, contains the document IP Services Manger User Guide. This is the guide for
the IP Services Manger client for ISM Provision.
To use ISM Provision, you will start the ISM Provision server and device communicator,
and then launch the NIM client. Once it has connected to the ISM Provision server, you
can begin adding your existing network devices to the system as described in the user
guide.
Starting the ISM Provision Server and Device Communicator
When the ISM Provision server is installed, it is set up by default to start automatically
when you boot the system. If you have not rebooted since you installed the server, you
will need to start it manually. Login to the host machine for the ISM Provision server
and launch the Services tool.
1 From Windows, select Start>Settings>Control Panel (If you are using Windows XP,
select Start>Control Panel). The Windows Control Panel should appear.
2 Double-click the Administrative Tools icon. (If you are using Windows XP, you may
not see this icon unless you also click the Performance and Maintenance icon.)
3 From Administrative Tools, double-click the Services icon.
Once the Services tool has launched, look for an entry titled, “ISMP Server”. This entry
tells you the status of the server. Highlight the entry and select the Action>Start menu
item to start the server if it is not already started.
If you wish to modify the server properties, you can do it from here. Highlight the
server entry and select the Action>Properties menu. You can change the server
configuration from this tool.
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Windows Platform
Using the same Services tool, look for the entry titled, “ISMP Device Communicator”. It
should be located above the entry for the ISM Provision server, if you installed it on the
same host as the server. Highlight this entry and select the Action>Start menu item to
start the device communicator if it is not already started.
If you did not install the device communicator on the server machine, you will need to
launch the NIM client and add the device communicator hostname to the server. Follow
the instructions in the next section, “Launching the NIM Client”, to launch the NIM
client, and then follow the directions in the subsequent sections, “Add Device
Communicator Hostname to Server” and “Start Device Communicator” to complete the
process of using ISM Provision.
Launching the NIM Client
From Windows, select Start>Programs>Extreme Networks>Applications and choose
Network Infrastructure Manager. The login screen requires you to enter the hostname
or IP address of the ISM Provision server and a username and password. The default
username is admin, and for the default password, leave the field blank.
Starting the Device Communicator
If you installed the device communicator on a different host than the ISM Provision
server, you will need to use the NIM client to add the device communicator hostname
to the server. Without this, the server will not allow the device communicator to connect
and the device communicator will eventually exit. If the server and device
communicator are installed on the same host, the connection is managed automatically
and you will not need to do the following steps.
Add Device Communicator Hostname to Server. From the NIM client, select the
menu View>Server Administration. When the Server Administration view appears,
select the Add Device Communicator button (If the button is not visible, select the
Communicators tab near the top of the view). Type the hostname into the Host Name
field of the Create Device Communicator wizard, then select the Finish button near the
bottom of the wizard. Your entry should appear on the screen, and its status will likely
be displayed as “Not available” until you start the communicator.
Start Device Communicator. Login to the host machine for the device communicator
and start the device communicator. You will need to launch the Services tool.
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Installing ISM Provision
1 From Windows, select Start>Settings>Control Panel (If you are using Windows XP,
select Start>Control Panel). The Windows Control Panel should appear.
2 Double-click the Administrative Tools icon. (If you are using Windows XP, you may
not see this icon unless you also click the Performance and Maintenance icon.)
3 From Administrative Tools, double-click the Services icon.
Once the Services tool is running, start the ISM Provision device communicator. Look
for an entry titled, “ISMP Device Communicator”. Highlight the entry and select the
Action menu. Choose Start or Restart to run the device communicator.
Once the ISM Provision device communicator is running, the Server Administration
view of your NIM client should display the status of the communicator as “Started”.
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Windows Platform
Uninstalling ISM Provision From Windows
If you need to uninstall ISM Provision from your system, you should stop the ISM
Provision server and device communicator, if present. Stopping the server and device
communicator is almost identical to starting them. Use the procedure above, “Starting
the ISM Provision Server and Device Communicator”, but instead of choosing
Action>Start in the Services application, choose Action>Stop.
When ISM Provision is installed, an uninstall wizard is also added to your system. To
launch the uninstall wizard, you can use the Windows Start>Programs menu, or use
the standard Windows Control Panel application named Add/Remove Programs.
Launch Uninstall Using Windows Start>Programs Menu
From Windows, select Start>Programs>Extreme Networks>ISM
Provision>Uninstall>Uninstall ISMP. The uninstall wizard will launch and begin the
uninstall process. Continue with the section “Uninstallation Wizard” below.
Launch Uninstall Using Add/Remove Programs Application
From Windows, select Start>Settings>Control Panel. The Windows Control Panel
should open. Double-click the Add/Remove Programs application icon to launch the
program installer/uninstaller.
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Installing ISM Provision
Scroll until you can select the ISM Provision application. Once it is selected, a button
appears to change or remove ISM Provision. Select the Change/Remove button to
launch the uninstall wizard.
Uninstallation Wizard
The uninstallation wizard first asks you to confirm that you want ISM Provision
removed from your system. Select Uninstall to remove ISM Provision or select Cancel
to stop the uninstallation and close the wizard.
While it is uninstalling, the wizard will inform you of its status. It will remove any files,
folders, or registry entries that were created during installation, but will not remove any
files or folders created after installation.
One folder used by ISM Provision that is not removed (and you did not explicitly
create), is the folder named “.extremenetworks”. It is created in your home directory the
first time you launch any of the ISM Provision clients. They will use this folder to store
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Windows Platform
your preferences. If you are planning to re-install ISM Provision or install a later
version, you may want to retain this folder even after uninstalling ISM Provision.
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Installing ISM Provision
When finished, the wizard will show that the uninstall is complete. Select Quit to close
the wizard.
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Solaris Platform
Solaris Platform
For the Solaris installation you will need the ISM Provision CDROM, and the license
key to activate the ISM Provision server. If you do not have a license key, you can still
install the other components, and you can still install a limited evaluation version of the
ISM Provision server.
To install the ISM Provision server and device communicator you will write new files to
the /etc/init.d directory, so you need administrator privileges to install these
components. To install the clients, you need no special privileges, beyond the
permissions to write files to the directory where you wish to install them.
Installing ISM Provision on a Solaris Platform
Summary Steps. To install ISM Provision on a Solaris platform:
1 Insert the ISM Provision CDROM
2 Activate the Setup Program
3 Choose Product Features
4 Enter License Keys
5 Accept the License Agreement
6 Choose Install Folder
7 Choose Server
8 Complete the Installation
Detailed Steps. The following steps are a more detailed explanation of the previous
section.
To install ISM Provision on a Solaris platform:.
1 Insert the ISM Provision CDROM
Insert the ISM Provision CDROM into the drive that you will use for installation.
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Installing ISM Provision
2 Activate the Setup Program
You can activate the setup program by navigating to and double-clicking its icon,
using a graphical file manager. You will find the program, “setup.bin”, on your
CDROM drive in the folder “Solaris”.
Alternately, you may activate the setup program from the command line. For
example, if your CDROM drive is mounted at /dev/dsk/cdrom, you will type:
/dev/dsk/cdrom/Solaris/setup.bin
The first installer dialog box will appear with the message “ISM Provision preparing
to install...”
Once the application finishes preparation, the ISM Provision Installation wizard
dialog box will appear.
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Solaris Platform
Select Next to move to the next screen. During the remainder of the installation, after
entering information into an installation wizard screen, select Next to move to the
next screen.
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Installing ISM Provision
3 Choose Product Features
When the Choose Product Features dialog box appears you will either choose a
single ISM Provision component to install, or select Custom to install a combination
of components on a single host. At a minimum, you must install an ISM Provision
server, a device communicator, and a NIM client somewhere on your network, in
order for ISM Provision to work.
Choose the component by clicking the icon, or if you will install more than one
component, choose the Custom icon. If you choose the Custom icon, the Choose
Product Features box will change to a listing of the available components and check
boxes for selecting the components to install.
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Solaris Platform
Select the components to install by clicking the checkboxes, or by using the
pull-down menu in the Feature Set field. You can check more than one box at a
time. If you select the Clients checkbox, you will install both clients.
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Installing ISM Provision
4 Enter License Keys
If you selected the ISM Provision server as one of the components to install, you will
need to enter license keys, one key for nodes (devices), one key for subscribers. The
License Key screen will not appear if you do not install the ISM Provision server.
Enter the license keys in the fields, then select Next. You will be presented with the
license agreement screen. Continue the installation from the section “Accept the
License Agreement” below.
No License Key. If you do not have one or both license keys, select Next, and you will
see the Invalid Node License message box and the message, “Proceed with
Evaluation.” If you select OK you will be given an evaluation license for nodes. You
will see the same sequence for the Invalid Subscriber License message box. If you
choose Cancel, you will cancel the installation.
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Solaris Platform
The evaluation licenses are of limited duration. You cannot change any of the
parameters of these licenses.
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Installing ISM Provision
5 Accept the License Agreement
Select the radio button to accept the license agreement. If you choose not to accept
the license agreement, the installation wizard will cancel the installation.
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Solaris Platform
6 Choose Install Folder
Choose the folder for the installation. If the default is not acceptable, use the
Choose... button to select another folder.
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Installing ISM Provision
7 Choose Server
If you install a device communicator without installing the ISM Provision server, you
will be asked to specify the host where the ISM Provision server will be installed.
Enter the hostname or IP address of the server host.
You will not see the Choose Server screen if you are not installing a device
communicator, or if you are installing the device communicator and the server
together on the same host. When they are installed on the same host, the installation
wizard will automatically specify the local host as the server location.
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Solaris Platform
8 Complete the Installation
Once the components are selected and you have moved to the next installation
wizard screen, the installation will continue. New files will be added and the
registry will be updated. During installation you will see the Installing ISM
Provision screen.
The installation wizard reports the progress of the installation until it completes. At
completion, you will see the Install Complete screen of the installation wizard.
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Installing ISM Provision
The installation wizard will tell you where ISM Provision has been installed. If there
have been any problems detected by the installation wizard, it will display
suggested remedies to complete the installation. Select Done to close the installation
wizard.
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Solaris Platform
Using ISM Provision under Solaris
Information about using ISM Provision can be found in the document Network
Infrastructure Manager User Guide. You will find the document in the help subdirectory
of the ISM Provision installation directory. The PDF file, imclient.pdf, contains the user
guide and can be viewed and printed with the Adobe Acrobat Reader, or other PDF
applications. You can also access the document by selecting Help Topics from the Help
menu in the NIM client.
To use ISM Provision, you will start the ISM Provision server and device communicator,
and then launch the NIM client. Once it has connected to the ISM Provision server, you
can begin adding your existing network devices to the system as described in the user
guide.
Starting the ISM Provision Server and Device Communicator
When the ISM Provision server is installed, it is set up by default to start automatically
when you boot the system. If you have not rebooted since you installed the server, you
will need to start it manually. Login to the host machine for the ISM Provision server
and open or launch a command line window. From the command line you will run the
ISM Provision server script. You will pass the parameter “start” to the script, named
ismp in the /etc/init.d directory. So, you will type the following:
/etc/init.d/ismp start
to start the server and device communicator (if installed together). To verify that the
server has started, type the following command:
ps -e | grep server
If the server is running, this command will return output similar to the following:
5827 pts/6
0:00 server
showing that the process called “server” is currently running. If the server is not
running, then the command will return no output.
Use a similar process to check if the device communicator process, called “devcomm”,
is currently running. Type the following command:
ps -e | grep devcomm
and look for output similar to this:
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Installing ISM Provision
5828 pts/6
0:00 devcomm
If you did not install the device communicator on the server machine, you will need to
launch the NIM client and add the device communicator hostname to the server. Follow
the instructions in the next section, “Launching the NIM Client”, to launch the NIM
client, and then follow the directions in the subsequent sections, “Add Device
Communicator Hostname to Server” and “Start Device Communicator” to complete the
process of using ISM Provision.
Launching the NIM Client
You can launch the NIM client by navigating to and double-clicking its icon, using a
graphical file manager. You will find the program, “nim”, in the bin subdirectory of the
ISM Provision installation directory (typically, /opt/extreme/ismprov).
Alternately, you may launch the NIM client from the command line. For example, if
your ISM Provision installation directory is /opt/extreme/ismprov, you will type the
following command:
/opt/extreme/ismprov/bin/nim
Once you’ve launched the NIM client, you will see the login screen. The login screen
requires you to enter the hostname or IP address of the ISM Provision server and a
username and password. The default username is admin, and for the default password
leave the field blank.
If you installed the device communicator on a different host than the ISM Provision
server, you will need to use the NIM client to add the device communicator hostname
to the server. Without this, the server will not allow the device communicator to connect
and the device communicator will eventually exit. If the server and device
communicator are installed on the same host, the connection is managed automatically
and you will not need to do the following steps.
Add Device Communicator Hostname to Server. From the NIM client, select the
menu View>Server Administration. When the Server Administration view appears,
select the Add Device Communicator button (If the button is not visible, select the
Communicators tab near the top of the view). Type the hostname into the Host Name
field of the Create Device Communicator wizard, then select Finish near the bottom of
the wizard. Your entry should appear on the screen, and its status will likely be
displayed as “Not available” until you start the communicator.
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Start Device Communicator. Login to the host machine for the device communicator
and start the device communicator. Use the same process as described above for starting
the server, in other words, type the following command:
/etc/init.d/ismp start
to start the device communicator. To verify that the device communicator has started,
type the following command:
ps -e | grep devcomm
and look for output similar to this:
5828 pts/6
0:00 devcomm
Once the ISM Provision device communicator is running, the Server Administration
view of your NIM client should display the status of the communicator as “Started”.
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Installing ISM Provision
Uninstalling ISM Provision From Solaris
If you need to uninstall ISM Provision from your system, you should stop the ISM
Provision server and device communicator, if present. Stopping the server and device
communicator is almost identical to starting them. Use the procedure above, “Starting
the ISM Provision Server and Device Communicator”, but instead of typing:
/etc/init.d/ismp start
you will type:
/etc/init.d/ismp stop
When ISM Provision is installed, an uninstall wizard is also added to your system. To
launch the uninstall wizard, you can use a graphical file manager or launch it from the
command line.
Launch Uninstall Using Graphical File Manager
From your graphical file manager, navigate to the directory where ISM Provision was
installed. From there, navigate to the “UninstallerData” subdirectory. Double-click the
Uninstall_ISMP icon. The uninstall wizard will launch and begin the uninstall process.
Continue with the section “Uninstallation Wizard” below.
Launch Uninstall from the Command Line
The executable that will launch the uninstall wizard is located in the “UninstallerData”
subdirectory of the ISM Provision installation directory. The launcher is named
“Uninstall_ISMP”. You can either change to the “UninstallerData” subdirectory and
execute the launcher, or execute the launcher by entering its complete pathname. For
example, if ISM Provision is installed in the “/opt/extreme/ismprov” directory, you
would type the following:
cd /opt/extreme/ismprov/UninstallerData
./Uninstall_ISMP
or you would type the following:
/opt/extreme/ismprov/UninstallerData/Uninstall_ISMP
The uninstall wizard should now launch.
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Uninstallation Wizard
The uninstallation wizard first asks you to confirm that you want ISM Provision
removed from your system. Select Uninstall to remove ISM Provision or select Cancel
to stop the uninstallation and close the wizard.
While it is uninstalling, the wizard will inform you of its status. It will remove any files,
folders, or registry entries that were created during installation, but will not remove any
files or folders created after installation.
One folder used by ISM Provision that is not removed (and you did not explicitly
create), is the folder named “.extremenetworks”. It is created in your home directory the
first time you launch any of the ISM Provision clients. They will use this folder to store
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your preferences. If you are planning to re-install ISM Provision or install a later
version, you may want to retain this folder even after uninstalling ISM Provision.
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When finished, the wizard will show that the uninstall is complete. Select Quit to close
the wizard.
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