Elo TouchSystems | ET1X8XC-4XWA-1 Series | Installation manual | Elo TouchSystems ET1X8XC-4XWA-1 Series Installation manual

Elo Entuitive Touchmonitor
Technical Installation Manual
For 15", 17", 19" and 21" CRT Open Frame
Series Touchmonitors
ET1X8XC-4XWA-1 Series Models
ET2187C-4XWA-1 Series Models
Revision E
P/N 008551
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com
www.elogaming.com
Copyright © 2005 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, iTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
3
Table of Contents
Chapter 1
Introduction
1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 2
Chapter 2
Installation and Setup
3
Unpacking Your Touchmonitor. . . . . . . . .
Connecting Your Touchmonitor . . . . . . . .
Connect the Video Cable. . . . . . . . . .
Connect the Touchscreen Communication
Cable . . . . . . . . . . . . . . . . . . .
Connect the Power Cable . . . . . . . . .
Installing the Driver Software . . . . . . . . .
Installing the Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0 . .
Installing the Touch Driver for MS-DOS and
Windows 3.1 . . . . . . . . . . . . . . .
. .3
. .4
. .4
. .5
. .6
. .7
. .8
. .8
Chapter 3
Operation
About Touchmonitor Adjustments . . . .
Touchmonitor Controls . . . . . . . . .
Using the On Screen Display (OSD) .
OSD Adjustments . . . . . . . . . .
11
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
11
12
12
13
Chapter 4
Troubleshooting
17
Appendix A
Touch Technology
19
Touchscreens: An Overview. . . . . . . . . . . 19
iTouch Touchscreens . . . . . . . . . . . . . . 20
Appendix B
Touchmonitor Safety
21
Appendix C
Technical Specifications
23
Touchmonitor Specifications . . . . . . . . . .
Signal Pinout for CRT Open Frame Monitors
Power Consumption . . . . . . . . . . . . . . .
Preset Timing Table . . . . . . . . . . . . . . .
23
26
27
28
1
Regulatory Information
Warranty
29
31
Index
33
C
H A P T E R
INTRODUCTION
CHAPTER1
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the reliable
performance of Elo’s touch technology with the latest advances in CRT display
design. This combination of features creates a natural flow of information
between a user and the touchmonitor.
Precautions
WARNING
This monitor is not intended for use as a stand-alone monitor. It is designed as
only part of a complete system with proper safety enclosure and certifications.
Use of this monitor alone can subject a user to dangerous, possibly fatal, high
voltage.
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
1-1
About the Product
Your CRT touchmonitor is a color display with the following features:
• 13.8-inch viewable image 0.28mm dot pitch CDT for 15".
• 15.7-inch viewable image 0.27mm dot pitch CDT for 17".
• 18-inch viewable image 0.25mm dot pitch CDT for 19".
• 20-inch viewable image 0.25mm dot pitch CDT for 21".
• Supports a wide range of screen refresh rates with flicker-free picture quality.
• Plug and Play functionality automatically adjusts the monitor to its optimum
performance.
• VESA DPMS (Display Power Management Signaling).
• VESA DDC1/2B compatibility.
• Patented iTouch technology from Elo TouchSystems.
• Either RS-232 serial or USB touch interface
1-2
Elo Entuitive Touchmonitor User Guide
C
H A P T E R
INSTALLATION AND SETUP
CHAPTER2
This chapter discusses how to install your CRT touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 5 items are present and in good condition:
NOTE:
Power cord is not included.
Or
Serial cable
USB cable
CRT Touchmonitor
Quick Installation Guide
VGA cable
CD
Software
CD Software
Quick Installation
Guide
2-3
Connecting Your Touchmonitor
IMPORTANT:
Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
Female 9-pin serial or
USB type touchscreen connector
Power
Video cable
Female 15-pin
video
connector
Serial touchscreen
cable
OR
USB touchscreen
cable
Connect the Video Cable
Connections on underside
Female 15-pin
video
connector
Video
port
Video cable
• Connect one end of the video cable to the video connector on your PC and
the other end of the cable to the video connector on your monitor. Secure the
cable by turning the thumbscrews on each connector.
2-4
Elo Entuitive Touchmonitor User Guide
Connect the Touchscreen Communication Cable
Connections on underside
Female 9-pin serial
or USB type
touchscreen connector
Serial or USB
port
Serial or USB
cable
• Connect the touchscreen cable. Connect one end to the appropriate port on
the back of your computer. Connect the other end of the cable to the
touchscreen connector on your touchmonitor. The touchscreen cable
connectors should fit snugly into the connectors on your touchmonitor and
computer. Secure the cable by turning the thumbscrews on each connector.
2-5
Connect the Power Cable
Connections on underside
Power cable
Power cable
• Your monitor does not include a power cable. You may either purchase a
country specific power cable from Elo (www.elogaming.com), or construct
your own custom power cable (see Appendix B for details). Connect the
power cable to the AC connector on your touchmonitor. To protect your
equipment against risk of damage from electrical surges in the power line,
plug the touchmonitor’s power cord into a switched surge protector, and then
connect the surge protector to a grounded (three-pronged) AC electrical
outlet.
• Your touchmonitor has no power switch. Power on your monitor using the
power switch of the surge protector, and check that the power LED is on. If
not, refer to Chapter 4, Troubleshooting.
• After a brief pause the picture should appear. If necessary, adjust the front
panel controls according to your personal preference (see Chapter 3).
• Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to
install the appropriate touchscreen driver software. Follow the directions
starting on the next page to install the driver software.
NOTE:
2-6
If this monitor is intended to be used in an existing system, the driver software may
already be installed by the system manufacturer. Skip to Chapter 3.
Elo Entuitive Touchmonitor User Guide
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elogaming.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
2-7
Installing the Touch Driver for Windows XP, Windows
20001, Me, 95/98 and NT 4.0
NOTE:
For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
Installing the Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the
directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
1. To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-8
Elo Entuitive Touchmonitor User Guide
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.
2-9
2-10
Elo Entuitive Touchmonitor User Guide
C
H A P T E R
OPERATION
CHAPTER3
About Touchmonitor Adjustments
By design, your Elo Entuitive touchmonitor should not require any adjustments.
The factory settings will give you optimum video results with most standard PC
video display adapters.
However, after connecting your touchmonitor you can further optimize the
settings to meet your requirements by following the directions in this chapter.
All adjustments you make to the controls are automatically memorized, so you
do not need to reset your choices every time you unplug your touchmonitor or
power it off and on. If there is a power failure your touchmonitor settings will
not default to the factory specifications.
IMPORTANT:
Do not insert conductive metal objects into the monitor's circuitry. The monitor uses high
voltages and the metal edges can be sharp. Disassembly or realignment of the monitor
circuitry voids the warranty.
3-11
Touchmonitor Controls
You can adjust the screen display by using the plastic knob labeled OSD located
on the right-hand side of the touch controller bracket.
Using the On Screen Display (OSD)
1 Push the OSD knob to access the OSD.
2 Turn the OSD knob to choose the item you want to adjust. The selected item
is highlighted. See figure 3.1 for OSD menu options.
3 Push the OSD knob to adjust the highlighted item.
The display unit automatically saves the new settings in about 45 seconds
after your last adjustments. The menu will automatically disappear or you
can push the OSD knob to make the menu disappear.
EXIT
R
Figure 3.1
3-12
OSD Menu
Elo Entuitive Touchmonitor User Guide
RGB
OSD
OSD Adjustments
Symbol
Function
Process
Adjusts the horizontal size of the entire screen image.
H. Size
Adjusts the horizontal position of the entire screen image.
H. Position
Adjusts the vertical size of the entire screen image.
V. Size
Adjusts the vertical position of the entire screen image.
V. Position
Simultaneously changes vertical and horizontal image size.
Zoom
See Figure 3.3, page 3-16.
Geometry
Pincushion
Trapezoid
If the vertical sides of the picture curve in or bulge out, you
can correct the distortion by using the pincushion adjustment.
If the picture is wider at the top or at the bottom, you can
correct the distortion by using the trapezoid adjustment.
If the sides of the screen image are tilted, you can correct the
distortion by using the parallel adjustment.
Parallel
Pin
Balance
Top
Corner
Bottom
Corner
If the sides of the picture are bowed to the right or the left, you
can correct the pin cushion balance by using this adjustment.
Eliminates top corner distortion.
Eliminates bottom corner distortion.
Corrects vertical center linearity.
S. Correct
3-13
Corrects vertical top and bottom linearity.
C. Correct
V. Moire
Clears vertical moire if a series of concentric circles or arcs
appear on your screen.
Note: Moire is an interface pattern that makes the screen seem
to have faint lines. A picture that is rastered or consists of
small repeating figures is sensitive to moire interference.
Strong colors are also liable to intensify moire. The moire
pattern on the screen does not affect the printout of the image.
Clears horizontal moire if a series of concentric circles or arcs
appear on your screen.
H. Moire
You can select the language in which adjustment menus are
displayed. The following languages are available; English,
German, French, Italian, and Spanish.
Language
Rotation
If the entire screen image is tilted, you can correct the
distortion by using the rotation adjustment.
Selects video input level 0.7Vp-p or 1.0 Vp-p.
Input Level
OSD,
H. Position,
V. Position
Timeout
(Figure 3.2) Adjusts the horizontal and vertical position of the
OSD window and determines how long (in seconds) the OSD
menu waits before closing automatically when no action has
been performed.
Color
Temp
(Figure 3.3) To correct the color temperatures individually,
use the red, green, and blue contrast and brightness
adjustments. To confirm the setting press the menu again.
Saves current setting.
Save
Recalls factory settings of the image parameters.
Recall
Status
3-14
Displays the horizontal and vertical frequency settings from
the computer.
Elo Entuitive Touchmonitor User Guide
Degauss
If you have moved the display unit, you should perform
demagnetization. Demagnetizing takes place automatically
when the display unit is switched on, and the unit normally
maintains faultless color purity during operation.
If you have tilted, swiveled or moved the display unit, you can
perform demagnetization. During the process the picture is
distorted for a few seconds. After demagnetization, the color
impurities have disappeared if caused by stray magnetic fields.
Do not use the degauss feature more than once every half hour
or the degauss function will not work.
Adjusts the brightness of the screen.
Brightness
Adjusts the contrast of the screen.
Contrast
ESC
OSD
OSD
ESC
9300
6500
Figure 3.2
3-15
ESC
Figure 3.3
3-16
Elo Entuitive Touchmonitor User Guide
C
H A P T E R
TROUBLESHOOTING
CHAPTER4
Problem
Suggestion (s)
No picture.
Your touchmonitor may not be getting power.
Make certain that your power strip is plugged into
the wall socket and that the PC and touchmonitor
are plugged in and powered on.
Test the power supply by trying different cables or
a different wall outlet, or by plugging another
appliance into the outlet.
If the monitor's LED is slowly flashing, the
monitor is in standby mode.Push one of the
keyboard keys. Check that the keyboard is
properly connected to the computer.
Ensure that your computer and video card are
properly configured (consult the video card
documentation).
The video signal from the computer does not
comply with VESA DPMS standard. Either the
computer or the graphics adapter is not using the
VESA DPMS power management function.
The screen may seem to flicker when the refresh
rate is less than 75Hz. See the list of recommended
modes in Appendix C, page C-28.
If your color is not uniform, degauss the
touchmonitor as described in Chapter 3, page
3-15, and make sure that the touchmonitor is at
least 12 inches from any other electrical
equipment.
Make certain there is a good connection between
the touchmonitor and the computer.
Touchmonitor does not enter power
management mode.
Screen flickers
Color defects
Picture appears to be ghosting.
4-17
Problem
Suggestion (s)
Picture is not centered.
Read about adjusting your touchmonitor picture
and make the appropriate adjustments.
Readjust your brightness and contrast settings.
Verify that your video display adapter settings are
formatted for the correct resolution and vertical
refresh rates.
A problem with your graphics adapter or
touchmonitor. Contact your service representative.
The monitor is receiving no video signal from the
PC. Ensure the PC is plugged in, turned on, and
the video cable is connected.
The monitor is receiving a video signal which is
beyond the limits of its capability. Change the
PC's video display adapter settings to agree with
one of the display modes given in Appendix C.
Check to make sure the touchscreen cable is
securely attached at both ends.
Picture appears “washed out”.
Picture not present or severely
distorted.
Duplicated images
"NO SIGNAL" window appears.
"SIGNAL OUT OF RANGE" window
appears.
Touch doesn’t work.
4-18
Elo Entuitive Touchmonitor User Guide
A
P P E N D I X
TOUCH TECHNOLOGY
CHAPTER4
Touchscreens: An Overview
Typically, users communicate with computers by using a mouse, a keyboard, or
a combination of the two. Users who are not keyboard-literate or mouse-savvy
can become frustrated with how long human-to-computer interactions take.
Computer literacy is learned. This is complicated by the fact that using a
keyboard or a mouse is neither intuitive nor natural for most people.
Touchscreens cut out the learning curve by eliminating keyboard/mouse
intermediaries and allowing a natural flow of information to develop between a
user and a computer.
When a user wants to access information or perform a function on a computer
with a touchscreen installed, a touch quickly and accurately does the job that
once required complicated keyboard interactions or precise mouse movements.
A frustrating experience with a computer during a transaction can create
dissatisfaction for your customer. Touchscreens help eliminate unpleasant
transactions by creating a natural flow of information that enhances your
product or service. Touchscreens speed up user/computer interactions. People
get what they want faster and are more satisfied with the process.
A-19
iTouch Touchscreens
Elo built on its IntelliTouch surface wave technology to create its iTouch
"touch-on-tube" solution. Elo eliminated the clear glass layer between the
viewer and the display. iTouch touchmonitors have been adopted by some of the
largest manufacturers in the world in their next generation games.
Elo CRT gaming monitors offer consistent features across all sizes:
• Touch directly on tube—no touchscreen overlay and no parallax.
• Preserves 100 percent of CRT brightness, clarity, antireflection and color
properties.
• More durable and safer than even bonded touchscreen overlays.
• Same fast, accurate, stable performance as Elo’s IntelliTouch surface wave
touchscreen overlays.
• "Drift free" and not affected by surrounding metal or poor earths/grounding.
• Dual touches are not averaged, allowing extremely fast two-handed play.
• Z-axis for pressure can add a new dimension to games.
• No need for periodic recalibration.
A-20
Elo Entuitive Touchmonitor User Guide
A
P P E N D I X
TOUCHMONITOR SAFETY
CHAPTER4
DANGER
As this equipment is received it presents an electrical shock hazard that could
result in serious injury or death. Only qualified persons should work around this
equipment when it is energized. This equipment is intended to be used by a
manufacturer only for building-in to other equipment which will provide a
proper electrical and fire safety enclosure.
This manual contains information that is important for the proper setup and
maintenance of your touchmonitor. Before setting up and powering on your new
touchmonitor, read through this manual, especially Chapter 2, Installation and
Setup, and Chapter 3, Operation.
1 To reduce the risk of electric shock, follow all safety notices and never insert
conductive metal objects into the circuitry.
2 It is important that your touchmonitor remains dry. Do not pour liquid into or
onto your touchmonitor. If your touchmonitor becomes wet do not attempt to
repair it yourself.
3 Your new monitor is equipped with a three-wire, grounding power connector,
AMP "Mate-N-Lock", part number 350767-1. Contacts inside the connector
are female type, AMP part number 350550-1.
Connector Information
Pin 1
Mains line hot
monitor (brown)
Pin 2
Mains ground
monitor (green)
Pin 3
Mains line neutral
monitor (blue)
B-21
Should you wish to construct your own custom power cable, Elo highly
recommends using AMP "Mate-N-Lock" part number 350766-1 and male
type contacts, AMP part number 350547-1.
After connecting the power cable to the monitor, but before applying power,
ensure that the power cable’s black or brown wire connects to the monitor’s
brown wire; the power cable’s green wire connects to the monitor’s green
wire; and the power cable’s white or blue wire connects to the monitor’s blue
wire.
Note:
B-22
The cable used must include a green (earth ground) wire, it must be 18AWG (or larger),
and it should be rated SVT 105C 600V (or better).
Elo Entuitive Touchmonitor User Guide
A
P P E N D I X
TECHNICAL SPECIFICATIONS
CHAPTER4
NOTE:
All specifications are subject to change.
Touchmonitor Specifications
Picture Tube
Maximum
Resolution
Deflection
Frequency
Maximum
Video Input
Bandwidth
Display Area*
21" Monitor
19"Monitor
17" Monitor
15" Monitor
21” (20” diagonal
viewable image),
0.25-mm dot pitch.
640x350/70Hz
720x400/70Hz
640x480/60, 72, 75,
85HZ
800x600/
56,60,72,75,85HZ
1024x768/60, 70, 75,
85Hz
1280x1024/60Hz
Non-interlaced
Horizontal: 30-70
kHz
Vertical: 50-160 Hz
BW-100MHz
19” (18” diagonal
viewable image),
0.25-mm dot pitch.
640x350/70Hz
720x400/70Hz
640x480/60, 72, 75,
85HZ
800x600/
56,60,72,75,85HZ
1024x768/60, 70, 75,
85Hz
1280x1024/60Hz
Non-interlaced
Horizontal: 30-70
kHz
Vertical: 50-160 Hz
100 MHz
17” (15.7” diagonal
viewable image),
0.27-mm dot pitch.
640x350/70Hz
720x400/70Hz
640x480/60, 72, 75,
85HZ
800x600/
56,60,72,75,85HZ
1024x768/60, 70, 75,
85Hz
1280x1024/60Hz
Non-interlaced
Horizontal: 30-70
kHz
Vertical: 50-160 Hz
100 MHz
15” (13.8” diagonal
viewable image),
0.28-mm dot pitch.
640x350/70Hz
720x400/70Hz
640x480/60, 72, 75,
85HZ
800x600/
56,60,72,75,85HZ
1024x768/60Hz
H: 380mm
V: 285mm
H: 360 mm
V: 270 mm
H:300 mm
V: 225 mm
H: 270 mm
V: 202 mm
Horizontal: 30-55
kHz
Vertical: 50-160 Hz
65 MHz
C-23
21" Monitor
19"Monitor
17" Monitor
15" Monitor
R.G.B. Analog, 15
pin D-sub
100-240 VAC, 50-60
Hz
Analog input;
unlimited colors
85 watts
R.G.B. Analog, 15
pin D-sub
100-240 VAC, 50-60
Hz
Analog input;
unlimited colors
75 watts
R.G.B. Analog, 15
pin D-sub
100-240 VAC, 50-60
Hz
Analog input;
unlimited colors
65 watts
R.G.B. Analog, 15
pin D-sub
100-240 VAC, 50-60
Hz
Analog input;
unlimited colors
60 watts
Compliant with
EPA/Energy Star,
VESA DPMS
signaling method.
Compliant with EPA/
Energy Star, VESA
DPMS signaling
method.
Plug and Play
Compatibility
Compliant with
VESA DDC 1/2B
standards.
Compliant with
VESA DDC 1/2B
standards.
CRT Life
Average operational
CRT life is 12,000
hours to half
brightness.
Average operational
CRT life is 12,000
hours to half
brightness.
On-Screen
Adjustments
Brightness, Contrast,
Exit, Zoom, V.Size,
V. Position, H. Size,
H. Position,
Language, Save,
Recall, Degauss,
Rotation, Input
Level, OSD, Color
Temperature,
Trapezoid, Parallel,
Pin Balance, Top/
Bottom Corner, S/C
Correct, H/V Moire.
cRUus, DHHS, TÜV
Brightness, Contrast,
Exit, Zoom, V.Size,
V. Position, H. Size,
H. Position,
Language, Save,
Recall, Degauss,
Rotation, Input Level,
OSD, Color
Temperature,
Trapezoid, Parallel,
Pin Balance, Top/
Bottom Corner, S/C
Correct, H/V Moire.
cRUus, DHHS, TÜV
Compliant with EPA/
Energy Star, VESA
DPMS signaling
method.
Compliant with
VESA DDC 1/2B
standards.
Average operational
CRT life is 12,000
hours to half
brightness.
Brightness, Contrast,
Exit, Zoom, V.Size,
V. Position, H. Size,
H. Position,
Language, Save,
Recall, Degauss,
Rotation, Input Level,
OSD, Color
Temperature,
Trapezoid, Parallel,
Pin Balance, Top/
Bottom Corner, S/C
Correct, H/V Moire.
cRUus, DHHS, TÜV
Compliant with EPA/
Energy Star, VESA
DPMS signaling
method.
Compliant with
VESA DDC 1/ 2B
standards.
Average operational
CRT life is 12,000
hours to half
brightness.
Brightness, Contrast,
Exit, Zoom, V.Size,
V. Position, H. Size,
H. Position,
Language, Save,
Recall, Degauss,
Rotation, Input Level,
OSD, Color
Temperature,
Trapezoid, Parallel,
Pin Balance, Top/
Bottom Corner, S/C
Correct, H/V Moire.
cRUus, DHHS, TÜV
MPRII, FCC Class
B, CE
MPRII, FCC Class B,
CE
MPRII, FCC Class B,
CE
FCC Class B, CE,
MPRII
471w x 464d x 412h
424w x 440d x 375h
397w x 405d x 343h
424w x 440d x 375h
21.7kg
17.8kg
14.7kg
11.7kg
5-55°C
5-55°C
5-55°C
5-55°C
10%-80%
10%-80%
10%-80%
10%-80%
Input Signal
Input Voltage
Display
Colors*
Typical Power
Consumption
Power
Management
Safety
Regulations
EMC
IC ES-003
C-Tick
VCCI
Monitor
Dimensions
Net Weight
Operating
Temperature
Humidity
C-24
Elo Entuitive Touchmonitor User Guide
Table C.1
iTouch Touchmonitor Specifications
Mechanical
Positional Accuracy
Touchpoint Density
Touch Activation Force
Surface Durability
Expected Life
Performance
Sealing
Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less
than ±1%.
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).
Typically less than 3 ounces (85 grams).
Surface durability is that of glass, Mohs’ hardness rating of 7.
No known wear-out mechanism, as there are no layers, coatings, or moving parts.
iTouch technology has been operationally tested to more than 50 million touches in
one location without failure, using a stylus similar to a finger.
Unit is sealed to protect against splashed liquids, dirt, and dust.
Optical
Light Transmission (per
ASTM D1003)
100%
Environmental
Chemical Resistance
Electrostatic Protection
(per EN 61 000-4-2, 1995)
The active area of the touchscreen is resistant to all chemicals that do not affect
glass, such as:
Acetone
Toluene
Methyl ethyl ketone
Isopropyl alcohol
Methyl alcohol
Ethyl acetate
Ammonia-based glass cleaners
Gasoline
Kerosene
Vinegar
Meets Level 4 (15 kV air/8 kV contact discharges).
C-25
Signal Pinout for CRT Open Frame Monitors
5
4
3
10
15
9
14
2
8
13
1
7
12
6
11
PIN Number
Signal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Red video
Green video
Blue video
Ground
*VGA card detection (GND)
Red return
Green return
Blue return
NC
Sync return
Ground
SDA (Serial Data)
Horizontal Sync
Vertical Sync
SCL (Serial Clock)
*Pin 5, self-test pin shall be grounded when signal connector is plugged in.
C-26
Elo Entuitive Touchmonitor User Guide
Power Consumption
The touchmonitor comes with a power-saving feature that controls its power
consumption. This feature complies with both the EPA’s Energy Star
requirements. It also conforms to the Display Power Management System
(DPMS) power-down signaling method approved by the Video Electronics
Standard Association (VESA)
.
15" Monitor
Mode
LED
Power
consumption (W)
Normal
Standby
Suspend
Off
Unplugged
Green
Green/ blinking
Green/ blinking
Green/ blinking
Not illuminated
60
15
15
5
0
17" Monitor
Mode
LED
Power
consumption (W)
Normal
Standby
Suspend
Off
Unplugged
Green
Green/ blinking
Green/ blinking
Green/ blinking
Not illuminated
65
15
15
5
0
19" Monitor
Mode
LED
Power
consumption (W)
Normal
Standby
Suspend
Off
Unplugged
Green
Green/ blinking
Green/ blinking
Green/ blinking
Not illuminated
75
15
15
5
0
C-27
21" Monitor
NOTE:
Mode
LED
Power
consumption (W)
Normal
Standby
Suspend
Off
Unplugged
Green
Green/ blinking
Green/ blinking
Green/ blinking
Not illuminated
85
15
15
5
0
The only way to isolate the display unit completely from the mains supply is to unplug the
mains cable.
Preset Timing Table
Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following
are modes preset as factory defaults:
No.
Resolution
Horizontal
Frequency
Refresh Rate
1
2
3
4
5
640x400
640x480
640x350
800x600*
1024x768*
31.5 kHz
31.5 kHz
31.5 kHz
53.7 kHz
68.7 kHz
70 Hz
60 Hz
70 Hz
85 Hz
85 Hz (not for 15")
*Recommended primary mode
C-28
Elo Entuitive Touchmonitor User Guide
REGULATORY INFORMATION
CHAPTER4
Electrical Safety Information
A) Compliance is required with respect to the voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a different
power source than those specified herein will likely result in improper operation or
damage to the equipment, or may pose a fire hazard if the limitations are exceeded.
B) There are no operator serviceable parts inside this equipment. This equipment
generates hazardous voltages that constitute a safety hazard. Service should be
provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord that has an integral
safety ground wire and three-prong connector intended for connection to a
grounded safety outlet.
1) Do not substitute the cord with any cord other than the provided approved
type. Under no circumstances use an adapter plug to connect to a two-wire
outlet, as this will defeat the continuity of the grounding wire.
2) This equipment requires the use of the ground wire as a part of its safety
certification. Modification or misuse can provide a shock hazard that can
result in serious injury or death.
3) If there are any questions about the installation prior to connecting the
equipment to mains power, contact a qualified electrician or the manufacturer.
Emissions and Immunity Information
A) Notice to Users in the United States: This equipment has been tested and found
to comply with Part 15 Class B of FCC Rules for digital devices. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment has been tested and found to
comply with Class B radio noise emission limits as established by the Radio
Interference Regulations of Industrie Canada for digital devices.
C) Notice to Users in the European Union: This equipment has been tested and
found to comply with the Class B requirements of CE marking for Information
Technology Equipment as required by: Low Voltage Directive 73/23/ECC and
standard EN 60950; EMC Directive 89/336/ECC, and per standard EN 55022.
D) General Information to All Users: This equipment generates, uses, and can
radiate radio frequency energy. If not installed and used according to this manual,
the equipment may cause interference with radio and television communications.
There is, however, no guarantee that interference will not occur in any particular
installation due to site-specific factors.
29
1) In order to meet emission and immunity requirements, the user must
observe the following:
a) Use only the provided I/O cables to connect this digital device with
any computer.
b) To ensure compliance, use only the provided manufacturer-approved
line cord.
c) The user is cautioned that changes or modifications to the equipment
not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television
reception, or any other device:
a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected
receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of
high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle.
Do not use AC adapter plugs. (Removing or cutting the line cord
ground may increase RF emission levels and may also present a
lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an
experienced radio or television technician
E141667
30
Elo Entuitive Touchmonitor User Guide
DHHS
WARRANTY
CHAPTER4
Except as otherwise stated herein or in an order acknowledgment delivered to
Buyer, Seller warrants to Buyer that the Product shall be free of defects in
materials and workmanship. Product warranty is as published in Elo’s Terms
and Conditions at the time of purchase.
Seller makes no warranty regarding the model life of components. Seller’s
suppliers may at any time and from time to time make changes in the
components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty
(30) days after discovery) of the failure of any Product to conform to the
warranty set forth above; shall describe in commercially reasonable detail in
such notice the symptoms associated with such failure; and shall provide to
Seller the opportunity to inspect such Products as installed, if possible. The
notice must be received by Seller during the Warranty Period for such product,
unless otherwise directed in writing by the Seller. Within thirty (30) days after
submitting such notice, Buyer shall package the allegedly defective Product in
its original shipping carton(s) or a functional equivalent and shall ship to Seller
at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and
verification by Seller that the Product fails to meet the warranty set forth above,
Seller shall correct such failure by, at Seller’s options, either (i) modifying or
repairing the Product or (ii) replacing the Product. Such modification, repair, or
replacement and the return shipment of the Product with minimum insurance to
Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in
transit, and may insure the Product. Buyer shall reimburse Seller for
transportation cost incurred for Product returned but not found by Seller to be
defective. Modification or repair, of Products may, at Seller’s option, take place
either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s
account the purchase price of the Product less depreciation calculated on a
straight-line basis over Seller’s stated Warranty Period.
31
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES
FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE,
REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY
FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH
HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE
LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT.
IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF
PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY
BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR
INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller
harmless from all liability relating to (i) assessing the suitability for Buyer’s
intended use of the Products and of any system design or drawing and (ii)
determining the compliance of Buyer’s use of the Products with applicable
laws, regulations, codes, and standards. Buyer retains and accepts full
responsibility for all warranty and other claims relating to or arising from
Buyer’s products, which include or incorporate Products or components
manufactured or supplied by Seller. Buyer is solely responsible for any and all
representations and warranties regarding the Products made or authorized by
Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability,
claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable
to Buyer’s products or representations or warranties concerning same.
32
Elo Entuitive Touchmonitor User Guide
INDEX
Numerics
H
15" Monitor Specifications, 23
17" Monitor Specifications, 23
19"Monitor Specifications, 23
21" Monitor Specifications, 23
H. Moire, 14
H. Position, 13
H. Size, 13
Humidity, 24
A
I
About the Product, 2
About Touchmonitor Adjustments, 11
Input Level, 14
Input Signal, 24
Input Voltage, 24
Installing the Driver Software, 7
Installing the Serial Touch Driver for MS-DOS and
Windows 3.1, 8
Installing the Touch Driver for Windows XP, Windows
2000, Me, 95/98 and NT 4.0, 8
IntelliTouch Touchmonitor Specifications, 25
iTouch Touchscreens, 20
B
Bottom Corner, 13
Brightness, 15
C
C. Correct, 14
Chemical Resistance, 25
Color Control, 14
Color defects, 17
Connect the Power Cable, 6
Connect the Touchscreen Communication Cable, 5
Connect the Video Cable, 4
Connecting Your Touchmonitor, 4
Connector Information, 21
Contrast, 15
CRT Life, 24
L
Language, 14
Light Transmission, 25
M
Maximum Resolution, 23
Maximum Video Input Bandwidth, 23
Monitor Dimensions, 24
D
N
Deflection Frequency, 23
Display Area, 23
Display Colors, 24
Duplicated images, 18
Net Weight, 24
NO SIGNAL, 18
E
Electrical Safety Information, 29
Electrostatic Protection, 25
EMI, 24
Emissions and Immunity Information, 29
Expected Life Performance, 25
G
Geometry, 13
ghosting, 17
O
On-Screen Adjustments, 24
Operating Temperature, 24
Operation, 11
OSD Adjustments, 13
OSD, H. Position, V. Position Timeout, 14
P
Parallel, 13
Picture Tube, 23
Pin Balance, 13
Pincushion, 13
Plug and Play Compatibility, 24
Positional Accuracy, 25
Power Consumption, 24, 27
Index-33
Power consumption 15" Monitor, 27
Power consumption 17" Monitor, 27
Power consumption 19" Monitor, 27
Power consumption 21" Monitor, 28
Power Management, 24
power management mode, 17
Precautions, 1
Preset Timing Table, 28
R
Recall, 14
Regulatory Information, 29
Rotation, 14
S
S. Correct, 13
Safety Regulations, 24
Save, 14
Screen flickers, 17
Sealing, 25
SIGNAL OUT OF RANGE, 18
Signal Pinout for CRT Open Frame Monitors, 26
Solutions to Common Problems, 17
Status, 14
Surface Durability, 25
Top Corner, 13
Touch Activation Force, 25
Touchmonitor Controls, 12
Touchmonitor Safety, 21
Touchmonitor Specifications, 23
Touchpoint Density, 25
Touchscreens
An Overview, 19
Trapezoid, 13
Troubleshooting, 17
U
Unpacking Your Touchmonitor, 3
Using the On Screen Display (OSD), 12
V
V. Moire, 14
V. Position, 13
V. Size, 13
W
Warranty, 31
Z
Zoom, 13
T
Technical Specifications, 23
Index-34
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