Motorola | APX 4000 | User guide | Motorola APX 4000 User guide

APX4000_M3_FrontCover.fm Page 1 Wednesday, March 27, 2013 7:15 PM
APX™ TWO-WAY RADIOS
APX 4000
MODEL 3
USER GUIDE
APX 4000
APX_4000_M3.book Page 2 Friday, May 31, 2013 12:41 PM
APX_4000_M3.book Page 3 Friday, May 31, 2013 12:41 PM
m
ASTRO® APX™ 4000 Series
Digital Portable Radios
Quick Reference Card
RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only. Before using
the radio, read the RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios which contains important
operating instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards and
Regulations.
Multi Function Knob
(MFK):
Primary Feature:
_________________
Accessory
Connector
Secondary Feature:
_________________
Microphone
Top (Orange)
Button
___________
Microphone
Top Side (Select)
Button
__________
PTT Button
Bluetooth
Pairing
Indicator
Side Button 2
__________
Home Button
Keypad
®
Main
Speaker
Menu Select
Buttons
Data Feature
Button
4-Way
Navigation
Button
Radio On/Off
• On – Press and hold the MFK until the display
lights up.
Battery
Receiving and Transmitting
1 Select zone/channel.
2 Listen for a transmission.
LED
Main Display
Side Button 1
__________
Radio Controls
Antenna
Top Lightbar
Indicator
• Off – Press and hold the MFK until you see
Power off?, then press Menu Select button
below Yes.
Zones and Channels
• Zone – Zone scroll to desired zone.
• Channel – Channel scroll to desired channel.
OR
Press and hold Volume Set button.
OR
Press Monitor button and listen for activity.
3 Adjust volume, if necessary.
4 Press the PTT button to transmit; release to
receive.
Sending an Emergency Alarm
1 Press and hold the Emergency button*.
2 The display shows Emergency and the
current zone/channel. Radio sounds a short,
medium-pitched tone, and the LED blinks red
momentarily.
3 When acknowledgment is received, you hear
four beeps; alarm ends; and radio exits
emergency.
* Default emergency button press timer is set
to 1 second. This timer is programmable, see
page 66 in the user guide for details.
To exit emergency at any time, press and hold
the Emergency button.
*PMLN6070E*
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and
are used under license. All other trademarks are the property of their respective owners. © 2011-2013 by Motorola Solutions, Inc. All Rights Reserved. 05/13
1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.
PMLN6070E
English
APX_4000_M3.book Page 4 Friday, May 31, 2013 12:41 PM
Sending an Emergency Call
1 Press the Emergency button.
2 Press and hold the PTT button. Speak clearly
8
v
Blinks when the battery is low.
O
Direct radio to radio communication or
connected through a repeater.
On = Direct
Off = Repeater
into the microphone.
3 Release the PTT button to end call.
4 Press and hold Emergency button to exit
emergency.
To exit emergency at any time, press and hold
the Emergency button.
Sending a Silent Emergency Call
1 Press the Emergency button.
2 The display does not change; the LED does
not light up, and there is no tone.
3 Silent emergency continues until you:
Press and hold the Emergency button to exit
emergency state.
OR
Press and release the PTT button to exit the
Silent Emergency Alarm mode and enter
regular dispatch or Emergency Call mode.
To exit emergency at any time, press and hold
the Emergency button.
Display Status Icons
u
t
Receiving a call or data.
Transmitting a call or data.
English
The more stripes, the stronger the
signal strength for the current site
(trunking only).
M This channel is being monitored.
is set at Low power.
H . LH == Radio
Radio is set at High power.
i Scanning a scan list.
k
m
j
Menu Navigation
< or > to Menu Entry.
{, |, or } directly below
On = Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted
voice call.
l
On = AES Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted
voice call.
G
On = Location feature enabled, and
location signal available.
Off = Location feature disabled.
Blinking = Location feature enabled,
but location signal unavailable.
n
On = User is currently associated with
the radio.
Off = User is currently not associated
with the radio.
Blinking = Device registration or user
registration with the server failed due
to an invalid username or pin.
OR
Blinking dot = Detects activity on the
Priority-One Channel
during scan.
Steady dot = Detects activity on the
Priority-Two Channel
during scan.
The vote scan feature is enabled.
o
b
a
Data activity is present.
Bluetooth is ready.
Bluetooth is connected to the device.
Menu Entry to select.
U or D to scroll through sub-list.
H to exit.
{, |, or } directly below
Menu Entry to select.
APX_4000_M3.book Page i Friday, May 31, 2013 12:41 PM
Declaration of Conformity
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303, East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.
Phone Number: 1-800-927-2744
Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
Hereby declares that the product:
Model Name: APX 4000
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
i
English
APX_4000_M3.book Page ii Friday, May 31, 2013 12:41 PM
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
Declaration of Conformity
• Increase the separation between the equipment and receiver.
ii
English
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
APX_4000_M3.book Page iii Friday, May 31, 2013 12:41 PM
Contents
Declaration of Conformity . . . . . . . . . . . . . . . . . .i
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1
Notations Used in This Manual . . . . . . . . . . . . . . . . . 1
RF Energy Exposure and Product Safety Guide for
Portable Two-Way Radios . . . . . . . . . . . . . . . . . . . . x
Additional Performance Enhancement . . . . . . . . . . . 2
Dynamic System Resilience (DSR) . . . . . . . . . . . . . 2
CrossTalk Prevention . . . . . . . . . . . . . . . . . . . . . . . 2
Encrypted Integrated Data (EID) . . . . . . . . . . . . . . . 2
SecureNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Version . . . . . . . . . . . . . . . . . . . . . . . .xi
What Your Dealer/System Administrator
Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Safety Information . . . . . . . . . . . . . . x
Contents
This User Guide contains all the information you need
to use the APX™ 4000 Series Digital Portable Radios.
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Notice to Users (FCC and Industry Canada) . . . . . .xi
Informations importantes sur la sécurité . . . xii
Exposition aux radiofréquences et sécurité du
produit pour radios bidirectionnelles portatives . . . xii
Version du logiciel . . . . . . . . . . . . . . . . . . . . . .xiii
Avis aux utilisateurs (FCC et Industrie Canada) . . . xiii
Computer Software Copyrights . . . . . . . . . . .xiv
Documentation Copyrights . . . . . . . . . . . . . . .xiv
Preparing Your Radio for Use . . . . . . . . . . . . . .4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 4
Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Attaching the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 5
Attaching the Antenna . . . . . . . . . . . . . . . . . . . . . . . . 6
Attaching the Accessory Connector Cover . . . . . . . . 6
Attaching the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . 7
Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . 7
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 9
iii
English
APX_4000_M3.book Page iv Friday, May 31, 2013 12:41 PM
Identifying Radio Controls . . . . . . . . . . . . . . . . .9
Radio Parts and Controls
. . . . . . . . . . . . . . . . . . . 10
Contents
Programmable Features . . . . . . . . . . . . . . . . . . . . . 11
Assignable Radio Functions . . . . . . . . . . . . . . . . . . 11
Assignable Settings or Utility Functions . . . . . . . . . 13
iv
Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Top Lightbar and LED Indicators . . . . . . . . . . . . . . 27
LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Top Lightbar Indications . . . . . . . . . . . . . . . . . . . . .27
Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . 28
Accessing the Preprogrammed Functions . . . . . . . 14
Using the Menu Select Buttons . . . . . . . . . . . . . . . 14
Using the Navigation Buttons . . . . . . . . . . . . . . . . . 14
Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Home Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Data Feature Button . . . . . . . . . . . . . . . . . . . . . . . 14
4-Way Navigation Button . . . . . . . . . . . . . . . . . . . . 14
Multi Function Knob (MFK) . . . . . . . . . . . . . . . . . . 15
General Radio Operation . . . . . . . . . . . . . . . . 34
Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Keypad Characters – Uppercase Mode . . . . . . . . . 16
Keypad Characters – Lowercase Mode . . . . . . . . . 17
Keypad Characters – Numeric Mode . . . . . . . . . . . 18
Keypad Characters – Hexadecimal Mode . . . . . . . 19
Using Channel Search Button . . . . . . . . . . . . . . . . 37
Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . 20
Identifying Status Indicators . . . . . . . . . . . . . .20
Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Text Messaging Service (TMS) Icons . . . . . . . . . . 24
Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
TMS Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . 25
English
Phone Call Display and Alert Prompts . . . . . . . . . . 33
Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . 35
Using Mode Select Feature . . . . . . . . . . . . . . . . . . 38
Saving a Zone and Channel to a Softkey . . . . . . . .38
Saving a Zone and Channel to a Keypad Button . .39
Receiving and Responding to a Radio Call . . . . . . 39
Receiving and Responding to a Talkgroup Call . . .40
Receiving and Responding to a Private Call
(Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Receiving and Responding to a Telephone Call
(Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . 42
Making a Talkgroup Call . . . . . . . . . . . . . . . . . . . . .42
Making a Private Call (Trunking Only) . . . . . . . . . . .42
APX_4000_M3.book Page v Friday, May 31, 2013 12:41 PM
Making an Enhanced Private Call (Trunking Only) .43
Making a Telephone Call (Trunking Only) . . . . . . . .44
Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . 45
Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .46
Conventional Mode Operation . . . . . . . . . . . . . . . .46
Advanced Features . . . . . . . . . . . . . . . . . . . . . 47
Advanced Call Features . . . . . . . . . . . . . . . . . . . . . 47
Receiving and Making a Selective Call (ASTRO
Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . . .47
Receiving a Selective Call . . . . . . . . . . . . . . . . . . . 47
Making a Selective Call . . . . . . . . . . . . . . . . . . . . . 48
Using the Talkgroup Call Feature (Conventional
Operation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Selecting a Talkgroup . . . . . . . . . . . . . . . . . . . . . . 48
Sending a Status Call . . . . . . . . . . . . . . . . . . . . . . .49
Using the Dynamic Regrouping Feature
(Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Requesting a Reprogram (Trunking Only) . . . . . . . 50
Classifying Regrouped Radios . . . . . . . . . . . . . . . . 51
Using Dynamic Zone Programming (DZP) . . . . . . .51
Entering the Dynamic Zone to Select a Dynamic
Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Saving a Channel in the Dynamic Zone from List
Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Making a Private Call from Contacts . . . . . . . . . . . 54
Adding a New Contact Entry . . . . . . . . . . . . . . . . . 55
Deleting a Contact Entry . . . . . . . . . . . . . . . . . . . . 56
Adding a Contact to a Call List . . . . . . . . . . . . . . . 57
Removing a Contact from a Call List . . . . . . . . . . . 57
Editing a Contact in a Call List . . . . . . . . . . . . . . . . 58
Contents
Repeater or Direct Operation . . . . . . . . . . . . . . . . . 45
Saving a Channel in the Dynamic Zone from
Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Deleting a Channel in the Dynamic Zone . . . . . . . 53
Editing an Entry Alias . . . . . . . . . . . . . . . . . . . . . . 58
Editing as Entry ID . . . . . . . . . . . . . . . . . . . . . . . . 58
Editing a Call Type . . . . . . . . . . . . . . . . . . . . . . . . 59
Viewing Details of a Contact . . . . . . . . . . . . . . . . . 59
Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Viewing a Scan List . . . . . . . . . . . . . . . . . . . . . . . . 60
Editing the Scan List . . . . . . . . . . . . . . . . . . . . . . . 60
Changing the Scan List Status . . . . . . . . . . . . . . . 61
Viewing and Changing the Priority Status . . . . . . 61
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Turning Scan On or Off . . . . . . . . . . . . . . . . . . . . . 62
Making a Dynamic Priority Change (Conventional
Scan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Deleting a Nuisance Channel . . . . . . . . . . . . . . . . 63
Restoring a Nuisance Channel . . . . . . . . . . . . . . . 63
Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
v
English
APX_4000_M3.book Page vi Friday, May 31, 2013 12:41 PM
Receiving a Call Alert Page . . . . . . . . . . . . . . . . . . 64
Sending a Call Alert Page . . . . . . . . . . . . . . . . . . . 64
Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 66
Sending an Emergency Alarm . . . . . . . . . . . . . . . . 66
Sending an Emergency Call (Trunking Only) . . . . . 67
Sending an Emergency Alarm with Emergency
Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Sending a Silent Emergency Alarm . . . . . . . . . . . . 68
Using the Emergency Keep-Alive Feature . . . . . . . 68
Contents
Man Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pre-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Post-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Alerting User When Man Down Feature is
Triggered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Triggering Emergency . . . . . . . . . . . . . . . . . . . . . . 71
Exiting Man Down Feature . . . . . . . . . . . . . . . . . . . 71
Re-Initiating Man Down . . . . . . . . . . . . . . . . . . . . . 71
Testing the Man Down Feature . . . . . . . . . . . . . . . 72
vi
Automatic Registration Service (ARS) . . . . . . . . . . 73
Selecting or Changing the ARS Mode . . . . . . . . . . 73
Accessing the User Login Feature . . . . . . . . . . . . . 74
Logging In as a User . . . . . . . . . . . . . . . . . . . . . . . 74
Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Text Messaging Service (TMS) . . . . . . . . . . . . . . . 76
Accessing the TMS Features . . . . . . . . . . . . . . . . . 76
Composing and Sending a New Text Message . . . 77
English
Sending a Quick Text Message . . . . . . . . . . . . . . .78
Using the Priority Status and Request Reply
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Appending a Priority Status to a Text Message . . .80
Removing a Priority Status from a Text Message .80
Appending a Request Reply to a Text Message . .80
Removing a Request Reply from a Text Message .81
Appending a Priority Status and a Reply Request
to a Text Message . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing a Priority Status and a Reply Request
from a Text Message . . . . . . . . . . . . . . . . . . . . . . .82
Managing Text Messages . . . . . . . . . . . . . . . . . . . .82
Receiving a Text Message . . . . . . . . . . . . . . . . . . .82
Viewing a Text Message from the Inbox . . . . . . . .83
Replying to a Received Text Message . . . . . . . . . .83
Accessing the Drafts Folder . . . . . . . . . . . . . . . . . .84
Managing Sent Text Messages . . . . . . . . . . . . . . . .85
Viewing a Sent Text Message . . . . . . . . . . . . . . . .85
Sending a Sent Text Message . . . . . . . . . . . . . . . .86
Deleting a Text Message . . . . . . . . . . . . . . . . . . . .86
Deleting All Text Messages . . . . . . . . . . . . . . . . . .87
ASTRO 25 Advanced Messaging Solution . . . . . . 87
System Setup for ASTRO Advanced Messaging
Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Two-Factor Authentication . . . . . . . . . . . . . . . . . . .88
Logging into Two-Factor Authentication . . . . . . . . .89
Logging out of Two-Factor Authentication . . . . . . .90
APX_4000_M3.book Page vii Friday, May 31, 2013 12:41 PM
Sending a Query . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Receiving a Query . . . . . . . . . . . . . . . . . . . . . . . . . .92
Loading an Encryption Key . . . . . . . . . . . . . . . . . . 93
Using the Multikey Feature . . . . . . . . . . . . . . . . . . 94
Selecting an Encryption Key . . . . . . . . . . . . . . . . . 95
Selecting a Keyset . . . . . . . . . . . . . . . . . . . . . . . . . 95
Erasing the Selected Encryption Keys . . . . . . . . . . 96
Requesting an Over-the-Air Rekey (ASTRO
Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . . 97
MDC Over-the-Air Rekeying (OTAR) Page . . . . . . 97
Infinite UKEK Retention . . . . . . . . . . . . . . . . . . . . . 97
Hear Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Radio Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Unlocking Your Radio . . . . . . . . . . . . . . . . . . . . . . 98
Changing Your Password . . . . . . . . . . . . . . . . . . . 99
Changing Your Tactical Inhibit Password . . . . . . 100
Enabling or Disabling the Radio Lock Feature
(Secure Radios Only) . . . . . . . . . . . . . . . . . . . . . . 100
The Global Positioning System (GPS) . . . . . . . . . 101
Understanding the GPS Feature . . . . . . . . . . . . . .101
Enhancing GPS Performance . . . . . . . . . . . . . . . .102
Accessing the Outdoor Location Feature . . . . . .
Saving a Waypoint . . . . . . . . . . . . . . . . . . . . . . .
Viewing a Saved Waypoint . . . . . . . . . . . . . . . . .
Editing the Alias of a Waypoint . . . . . . . . . . . . . .
Editing the Coordinates of a Waypoint . . . . . . . .
Deleting a Single Saved Waypoint . . . . . . . . . . .
Deleting All Saved Waypoints . . . . . . . . . . . . . . .
Measuring the Distance and Bearing from a
Saved Waypoint . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Location Feature While in Emergency
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
103
104
105
105
106
107
108
Contents
Secure Operations . . . . . . . . . . . . . . . . . . . . . . . . . 93
Selecting Secure Transmissions . . . . . . . . . . . . . . .93
Selecting Clear Transmissions . . . . . . . . . . . . . . . .93
Managing Encryption . . . . . . . . . . . . . . . . . . . . . . .93
The Outdoor Location Feature (Using GPS) . . . . 102
Enabling MGRS Coordinates . . . . . . . . . . . . . . . . 102
108
109
Trunking System Controls . . . . . . . . . . . . . . . . . . . 109
Using the Failsoft System . . . . . . . . . . . . . . . . . . 109
Going Out of Range . . . . . . . . . . . . . . . . . . . . . . . 110
Using the Site Trunking Feature . . . . . . . . . . . . . 110
Locking and Unlocking a Site . . . . . . . . . . . . . . . 110
Viewing and Changing a Site . . . . . . . . . . . . . . . . 111
Viewing the Current Site . . . . . . . . . . . . . . . . . . . 111
Changing the Current Site . . . . . . . . . . . . . . . . . 111
Mission Critical Wireless
- Bluetooth® - . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Turning the Bluetooth On . . . . . . . . . . . . . . . . . . . 111
Turning the Bluetooth Off . . . . . . . . . . . . . . . . . . . 112
Re-Pair Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Bluetooth Drop Timer . . . . . . . . . . . . . . . . . . . . . . 114
vii
English
APX_4000_M3.book Page viii Friday, May 31, 2013 12:41 PM
Pairing Bluetooth Device with the Radio . . . . . . . 114
Indicating Bluetooth Connection is Lost . . . . . . . . 115
Turning On the Bluetooth Audio (Routing the Audio
from the Radio to the Headset) . . . . . . . . . . . . . . 116
Turning Off the Bluetooth Audio (Routing the Audio
from the Headset to the Radio) . . . . . . . . . . . . . . 116
Adjusting the Volume of the Radio from Bluetooth
Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Viewing and Clearing the Bluetooth Device
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Clearing All Bluetooth Devices Information . . . . . 118
Editing the Bluetooth Friendly Name . . . . . . . . . . 118
Contents
Programming Over Project 25 (POP 25)
(ASTRO 25 and ASTRO Conventional) . . . . . . . 119
Responding to the notification of Upgrade . . . . . . 119
viii
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Viewing the Recent Calls . . . . . . . . . . . . . . . . . . . 120
Selecting the Power Level . . . . . . . . . . . . . . . . . . 120
Selecting a Radio Profile . . . . . . . . . . . . . . . . . . . 121
Enabling and Disabling the Radio Alias . . . . . . . . 122
Selecting the Audio Speaker . . . . . . . . . . . . . . . . 122
Controlling the Display Backlight . . . . . . . . . . . . . 123
Setting Up the Radio Display and Visual Indicators
to Suite Night Vision Goggles . . . . . . . . . . . . . . . . 123
Locking and Unlocking the Keypad and Controls . 124
Turning Keypad Tones On or Off . . . . . . . . . . . . . 124
English
Turning Voice Mute On or Off . . . . . . . . . . . . . . . .125
Using the Time-Out Timer . . . . . . . . . . . . . . . . . . .125
Setting the Time and Date . . . . . . . . . . . . . . . . . .126
Editing the Time and Date . . . . . . . . . . . . . . . . . .126
Using the Conventional Squelch Operation
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Analog Options . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Digital Options . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Using the PL Defeat Feature . . . . . . . . . . . . . . . . .128
Using the Digital PTT ID Feature . . . . . . . . . . . . .128
Using the Smart PTT Feature (Conventional
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
IMPRES™ Battery Annunciator . . . . . . . . . . . . . .129
Accessing the Battery Info screen . . . . . . . . . . . .129
Procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Accessing the General Radio Information . . . . . . .129
Accessing the Radio Information . . . . . . . . . . . . .130
Viewing the IP Information . . . . . . . . . . . . . . . . . .131
Viewing the Control Assignments . . . . . . . . . . . . .131
Editing the Soft ID . . . . . . . . . . . . . . . . . . . . . . . .132
Voice Announcement . . . . . . . . . . . . . . . . . . . . . .133
Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . 134
Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . .135
Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . .136
Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . .136
APX_4000_M3.book Page ix Friday, May 31, 2013 12:41 PM
Taking Care of the Battery . . . . . . . . . . . . . . . . . . 137
Checking the Battery Charge Status . . . . . . . . . . .137
Battery Recycling and Disposal . . . . . . . . . . . . . .138
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Contents
LED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . . 137
Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . . 137
Highlights for the Accessories . . . . . . . . . . . . . . . . 139
Appendix: Maritime Radio Use in the VHF
Frequency Range . . . . . . . . . . . . . . . . . . . . . . 140
Special Channel Assignments . . . . . . . . . . . . . . . 140
Emergency Channel . . . . . . . . . . . . . . . . . . . . . . .140
Non-Commercial Call Channel . . . . . . . . . . . . . . .140
Operating Frequency Requirements . . . . . . . . . . . 141
Declaration of Compliance for the User of Distress
and Safety Frequencies . . . . . . . . . . . . . . . . . . . . 143
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Commercial Warranty . . . . . . . . . . . . . . . . . . 149
ix
English
APX_4000_M3.book Page x Friday, May 31, 2013 12:41 PM
Important Safety Information
RF Energy Exposure and Product Safety Guide
for Portable Two-Way Radios
Important Safety Information
ATTENTION!
x
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure and
Product Safety Guide for Portable Two-Way Radios
which contains important operating instructions for safe
usage and RF energy awareness and control for
Compliance with applicable standards and Regulations.
For a list of Motorola-approved antennas, batteries, and
other accessories, visit the following website:
http://www.motorolasolutions.com/APX
Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference
to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful
communication.
English
This radio transmitter has been approved by Industry
Canada to operate with the Motorola-approved antenna
types with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included, having a gain greater than
the maximum gain indicated for that type, are strictly
prohibited for use with this device.
APX_4000_M3.book Page xi Friday, May 31, 2013 12:41 PM
Software Version
See Accessing the Radio Information on page 130 to
determine your radio's software version.
Check with your dealer or system administrator
for more details of all the features supported.
Notice to Users (FCC and Industry Canada)
Software Version
All the features described in the following sections are
supported by the radio's software version R10.00.00 or
later.
This device complies with Part 15 of the FCC rules and
RSS 210 of the Industry Canada rules per the conditions
listed below:
1 This device may not cause harmful interference.
2 This device must accept any interference received,
including interference that may cause undesired
operation.
3 Changes or modifications made to this device, not
expressly approved by Motorola, could void the user's
authority to operate this equipment.
xi
English
Informations importantes sur la sécurité
APX_4000_M3.book Page xii Friday, May 31, 2013 12:41 PM
Informations importantes sur la
sécurité
Exposition aux radiofréquences et sécurité du
produit pour radios bidirectionnelles portatives
ATTENTION!
Cette radio ne doit être utilisée qu'à des fins
professionnelles. Avant d'utiliser la radio, lisez le guide
Exposition aux radiofréquences et sécurité du produit
pour radios bidirectionnelles portatives, qui contient
d'importantes instructions de fonctionnement pour une
utilisation sécuritaire et des informations sur l'exposition
aux fréquences radioélectriques afin d'assurer la
conformité aux normes et règlements applicables.
Pour obtenir une liste d'antennes et d'autres accessoires
approuvés par Motorola, consultez le site Web :
http://www.motorolasolutions.com/APX
Selon la règlementation d'Industrie Canada, cet émetteur
radio ne peut être utilisé qu'avec une antenne dont le
type et le gain maximal (ou minimal) sont approuvés par
Industrie Canada pour cet émetteur. Afin de limiter les
interférences radio pour les
xii
Français Canadien
autres utilisateurs, le type et le gain de l'antenne doivent
être choisis de façon à ce que la puissance isotrope
rayonnée équivalente (P.I.R.E.) ne soit pas plus forte qu'il
ne le faut pour établir la communication.
Le présent émetteur a été approuvé par Industrie Canada
pour fonctionner avec les types d'antenne agréés par
Motorola et ayant un gain admissible maximal ainsi que
l'impédance requise pour chaque type d'antenne indiqué.
Les types d'antenne non inclus, dont le gain est supérieur
au gain maximal indiqué, sont strictement interdits pour
l'exploitation de l'émetteur.
APX_4000_M3.book Page xiii Friday, May 31, 2013 12:41 PM
Version du logiciel
Vérifiez auprès de votre détaillant ou de l'administrateur
de système pour obtenir des renseignements sur les
fonctionnalités prises en charge.
Avis aux utilisateurs (FCC et Industrie
Canada)
Version du logiciel
Toutes les fonctionnalités décrites dans les sections
suivantes sont prises en charge par la version du logiciel
R10.00.00 ou ultérieure de la radio.
Cet appareil est conforme à la Partie 15 des règlements
de la FCC et RSS 210 du règlement d'Industrie Canada
selon les conditions énumérées ci-dessous:
1 Ce dispositif ne doit pas causer d'interférences
nuisibles.
2 Cet appareil doit accepter toute interférence reçue, y
compris les interférences qui peuvent perturber le
fonctionnement.
3 Les changements ou les modifications apportées à ce
dispositif, non expressément approuvées par Motorola,
peuvent annuler le droit de l'utilisateur à utiliser cet
équipement.
xiii
Français Canadien
Computer Software Copyrights
APX_4000_M3.book Page xiv Friday, May 31, 2013 12:41 PM
Computer Software Copyrights
Documentation Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs, including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for any
purpose without the express written permission of
Motorola.
xiv
English
APX_4000_M3.book Page xv Friday, May 31, 2013 12:41 PM
Disclaimer
Disclaimer
The information in this document is carefully examined,
and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore,
Motorola reserves the right to make changes to any
products herein to improve readability, function, or
design. Motorola does not assume any liability arising out
of the applications or use of any product or circuit
described herein; nor does it cover any license under its
patent rights, nor the rights of others.
xv
English
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Disclaimer
Notes
xvi
English
APX_4000_M3.book Page 1 Friday, May 31, 2013 12:41 PM
Getting Started
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1
Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1
Additional Performance Enhancement . . . . . . . . . . . . . page 2
What Your Dealer/System Administrator
Can Tell You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3
How to Use This Guide
This User Guide covers the basic operation of the APX™ 4000
Portables.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
Throughout the text in this publication, you will notice the use of
WARNING, Caution, and Note. These notations are used to
emphasize that safety hazards exist, and the care that must be
taken or observed.
!
An operational procedure, practice, or condition,
etc., which may result in injury or death if not
carefully observed.
!
An operational procedure, practice, or
condition, etc., which may result in damage
to the equipment if not carefully observed.
WARNING
Caution
Note:
Getting Started
Take a moment to review the following:
Notations Used in This Manual
An operational procedure, practice, or condition,
etc., which is essential to emphasize.
1
English
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The following special notations identify certain items:
Example
Description
Home button Buttons and keys are shown in bold print
or H
or as an icon.
Phone
Menu entries are shown similar to the
way they appear on the radio’s display.
>
This means “Press the right side of the
4-way Navigation button”.
Additional Performance Enhancement
The following are some of the latest creations designed to
enhance the security, quality and efficiency of APX radios.
 Dynamic System Resilience (DSR)
DSR ensures the radio system is seamlessly switched to a
backup master site dynamically in case of system failure.
DSR also provides additional indication e.g. failure detection,
fault recovery, and redundancy within the system to address to
the user in need. Mechanisms related to the Integrated Voice
and Data (IV & D) or data centric are all supported by DSR.
Getting Started
 CrossTalk Prevention
2
English
This feature prevents crosstalk scenario from happening,
especially when a wideband antenna is used. This feature
allows the adjustment of the Trident Transmitting SSI clock rate
in the radio to be varied from the Receiving Frequency. This
subsequently reduced the possibilities of radio frequency
interfering spurs and prevents the issues of crosstalk.
 Encrypted Integrated Data (EID)
EID provides security encryption and authentication of IV & D
data bearer service communication between the radio and the
Customer Enterprise Network.
APX_4000_M3.book Page 3 Friday, May 31, 2013 12:41 PM
 SecureNet
Check with your dealer or system administrator for the correct
radio settings, if the radio is to be operated in extreme
temperatures (less than -30 °C or more than +60 °C), to ensure
proper top and front display operation.
You can also consult your dealer or system administrator about
the following:
• Is your radio preprogrammed with any preset conventional
Getting Started
SecureNet allows user to perform secured communications on
an Analog or Motorola Data Communication (MDC) channel.
The MDC OTAR feature will allow users to perform OTAR
activities on an MDC channel.
What Your Dealer/System Administrator
Can Tell You
channels?
• Which buttons have been preprogrammed to access other
features?
• What optional accessories may suit your needs?
3
English
APX_4000_M3.book Page 4 Friday, May 31, 2013 12:41 PM
Charging the Battery
Preparing Your Radio for Use
Preparing Your Radio for Use
Assemble your radio by following these steps:
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the Antenna. . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the Accessory Connector Cover . . . . . . . . . .
Attaching the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . .
Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . .
4
English
To avoid a possible explosion:
page 4
page 4
page 5
page 6
page 6
page 7
page 7
page 9
!
WARNING
• DO NOT replace the battery in any area
labeled “hazardous atmosphere”.
• DO NOT discard batteries in a fire.
The Motorola-approved battery shipped with your radio is
uncharged. Prior to using a new battery, charge it for a minimum
of 16 hours to ensure optimum capacity and performance.
For a list of Motorola-authorized batteries available for use
with your radio, see Accessories on page 139.
Note:
When charging a battery attached to a radio, turn the
radio off to ensure a full charge.
 Battery Charger
To charge the battery, place the battery, with or without the
radio, in a Motorola-approved charger. The charger’s LED
indicates the charging progress; see your charger’s user guide.
For a list of chargers, see Accessories on page 139.
APX_4000_M3.book Page 5 Friday, May 31, 2013 12:41 PM
Attaching the Battery
With the radio turned off, slide the battery into the radio’s frame
until the bottom latch clicks into place.
Battery Latch is at the bottom of the battery.
Note: If your radio is
preprogrammed
with volatile-key
retention, the
encryption keys
are retained for
approximately 30
seconds after
battery removal.
Check with your
dealer or system
administrator for
more information.
Preparing Your Radio for Use
To remove the battery,
turn the radio off. Lift up
the latch then slide the
battery down to remove
the battery from the radio.
You can view the status of the IMPRES™ battery if the radio is
using an IMPRES™ battery. See IMPRES™ Battery
Annunciator on page 129 for more information.
5
English
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Attaching the Antenna
With the radio turned off, set the antenna in its receptacle and
turn clockwise to attach it to the radio.
Attaching the Accessory Connector
Cover
The accessory connector is located on the antenna side of the
radio. It is used to connect accessories to the radio.
Preparing Your Radio for Use
Note:
To prevent damage to the connector, shield it with the
connector cover when not in use.
Insert the hooked
end of the cover
into the slot above
the connector.
Press downward on
the cover’s top to
seat it in the slot.
Once in place,
tighten by rotating
the thumbscrew
clockwise by hand.
To remove the antenna, turn the antenna counterclockwise.
Make sure you turn off the radio first.
6
English
Hooked End
Thumbscrew
Hex Socket
Head
To remove the accessory connector cover, rotate the
thumbscrew counterclockwise until it disengages from the radio.
If the thumbscrew is too tight, use an Allen wrench to loosen
it first.
Rotate and lift the connector cover to disengage it from
the radio.
APX_4000_M3.book Page 7 Friday, May 31, 2013 12:41 PM
Attaching the Belt Clip
Tab
Press the Control Knob until the radio display lights on, then
release the knob.
To remove the clip, use a flatbladed object to press the belt
clip tab away from the radio.
Then, slide the clip downward
and away from the radio.
If the power-up test is successful, you see the Home screen.
Preparing Your Radio for Use
Align the grooves of the belt clip
with those of the radio and
press upward until you hear a
click.
Turning On the Radio
7
English
APX_4000_M3.book Page 8 Friday, May 31, 2013 12:41 PM
Note:
If the power-up test is unsuccessful, you see Error
XX/YY (XX/YY is an alphanumeric code).
Turn off the radio, check the battery, and turn the
radio back on. If the radio fails the power-up test
again, record the Error XX/YY code and contact
your dealer.
Preparing Your Radio for Use
Note:
8
English
If the power-up test is successful, but you see
Hardware board absent or Hw Board Mismatch.
Send the radio to the qualified technician to fix this
error.
If the power-up test is successful, but you see Hw
Board Failed or Man-Down Hw Error, send the radio
to the qualified technician to fix this error.
To turn off the radio, press and hold the Control Knob until the
radio display shows Power off?, press the Menu Select button
below Yes to power off.
APX_4000_M3.book Page 9 Friday, May 31, 2013 12:41 PM
Adjusting the Volume
Identifying Radio Controls
Note:
If Volume Change is secondary feature of the knob,
see Multi Function Knob (MFK) on page 15 to toggle
the function of the knob.
Main
Speaker
Take a moment to review the following:
Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . page 10
Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 11
Assignable Radio Functions . . . . . . . . . . . . . . . . . . . page 11
Assignable Settings or Utility Functions . . . . . . . . . . page 13
Accessing the Preprogrammed Functions . . . . . . . . . . page 14
Using the Menu Select Buttons . . . . . . . . . . . . . . . . page 14
Using the Navigation Buttons . . . . . . . . . . . . . . . . . . page 14
Using the Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16
Keypad Characters – Uppercase Mode . . . . . . . . . . page 16
Keypad Characters – Lowercase Mode . . . . . . . . . . page 17
Keypad Characters – Numeric Mode . . . . . . . . . . . . page 18
Keypad Characters – Hexadecimal Mode . . . . . . . . page 19
Push-To-Talk (PTT) Button. . . . . . . . . . . . . . . . . . . . . . page 20
Identifying Radio Controls
Your radio is preprogrammed to reset to medium volume rate,
which is Level 12, by default whenever the radio powers up.
To increase the volume, turn the MFK clockwise. The display
shows volume bars and volume level when you change the
volume.
To decrease the volume, turn this MFK counterclockwise.
Note:
Ensure that the main speaker is pointed towards you
for increased loudness and intelligibility, especially in
areas with loud background noises.
9
English
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Radio Parts and Controls
1 Top (Orange)
22 Multi
Button*
17 Antenna
2 Top
Lightbar
Function
Control
Knob*
16 LED
Identifying Radio Controls
3 Microphone
21 Microphone
15 Bluetooth®
4 Top Side
(Select)
Button*
5 Push-to-Talk
(PTT) Button
6 Side Button 1*
7 Side Button 2*
8 Home Button
4-Way
9 Navigation
10
English
Button
Pairing Indicator
14 Speaker
18 Accessory
Connector
13 Main Display
12 Menu Select Buttons
11 Data Feature Button
10 Keypad
20 Battery
19 Battery Latch (at
the bottom)
* These radio controls/buttons are programmable.
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Programmable Features
The programmable buttons can be programmed as shortcuts to
radio functions or preset channels/groups depending on the
duration of a button press:
• Press – Pressing and releasing rapidly.
• Long press – Pressing and holding for the preprogrammed
duration (between 0.25 seconds and 3.75 seconds).
• Hold down – Keeping the button pressed.
 Assignable Radio Functions
Bluetooth On/Off – Allows you to turn on/off the Bluetooth.
Bluetooth Configuration – Allows you to access to the
Bluetooth menu.
Bluetooth Audio Reroute – Allows you to toggle the audio
route between radio speaker or Remote Speaker Microphone
and Bluetooth headset.
Bluetooth Headset PTT – Keys up the Bluetooth Headset's
microphone.
Bluetooth Clear All Pairing – Allows you to clear all pairing
info for Bluetooth. This is accessed by a long press of the
Bluetooth On/Off Button.
Call Alert – Allows the radio to function like a pager, or to verify
if a radio is active on the system.
Call Response – Allows you to answer a private call.
Channel – Selects a channel.
Contacts – Selects the Contacts menu.
Dynamic ID (Conventional Only) – Allows you to edit the
radio's ASTRO Individual ID and/or MDC Primary ID.
Dynamic Priority (Conventional Only) – Allows any channel
in a scan list (except for the Priority-One channel) to temporarily
replace the Priority-Two channel.
Identifying Radio Controls
Any reference in this manual to a control that is
“preprogrammed” means that the control must be programmed
by a dealer or qualified radio technician using the radio's
programming software, in order to assign a feature to that
control.
Bluetooth Data Devices– Keys up the Bluetooth data devices.
Emergency – Depending on the programming, initiates or
cancels an emergency alarm or call.
Information – Displays the information of the radio.
Internet Protocol Address – Displays the Internet Protocol (IP)
address, device name and status of the radio.
Location – Determines the current location (latitude, longitude,
time and date), and also the distance and bearing to another
location. Or, turns the GPS functionality on or off for all location.
11
English
APX_4000_M3.book Page 12 Friday, May 31, 2013 12:41 PM
Man Down Clear – Clears the alarm of Man Down mode which
was triggered when the radio achieves or passes a tilt angle
threshold or a combination of the angle threshold and a motion
sensitivity level.
Message – Enters the current message list.
Identifying Radio Controls
Mode Select – Long-press programs a button with the radio's
current zone and channels; then once programmed, the short
press of that button jumps the radio to the programmed zone
and channel.
Monitor (Conventional Only) – Monitors a selected channel
for all radio traffic until function is disabled.
Multiple Private Line (Conventional Only) – Selects the
Multiple Private Line lists.
Nuisance Delete – Temporarily removes an unwanted channel,
except for priority channels or the designated transmit channel,
from the scan list.
One Touch 1 – 4 – Launches a specific feature with one single
button-press. You can setup as many as four separately
programmed buttons for four different features.
Phone – Allows you to make and receive calls similar to
standard phone calls.
Private Call (Trunking Only) – Allows a call from an individual
radio to another individual radio.
12
English
Private Line Defeat (Conventional Only) – Overrides any
coded squelch (DPL or PL) that is preprogrammed to a channel.
Query – Launches a list of predefined short text messages only
after successfully logged in the Two-Factor Authentication.
Radio Profiles – Allows for easy access to a set of
preprogrammed visual and audio settings of the radio.
Recent Calls – Allows for easy access to the list of calls
recently received or made.
Rekey Request – Notifies the dispatcher you want a new
encryption keys.
Repeater Access Button (RAB) (Conventional Only) –
Allows to manually send a repeater access codeword.
Reprogram Request (Trunking Only) – Notifies the dispatcher
you want a new dynamic regrouping assignment.
Request-To-Talk (Conventional Only) – Notifies the
dispatcher you want to send a voice call.
Scan – Toggles scan on or off.
Secure Transmission Select (Conventional and Trunking) –
Toggles the Secure Transmission On or Off when the Secure/
Clear Strapping fields is set to “Select” for the radio’s current
channel, and when the radio is model/option capable.
Selective Call (Conventional Only) – Calls an assigned radio.
APX_4000_M3.book Page 13 Friday, May 31, 2013 12:41 PM
Site Lock/Unlock (Trunking Only) – Locks onto a specific site.
Status – Sends data calls to the dispatcher about a predefined
status.
Talkaround/Direct (Conventional Only) – Toggles between
using a repeater and communicating directly with another radio.
Talkgroup (Conventional Only) – Allows a call from an
individual radio to a group of radios.
Text Messaging Service (TMS) – Selects the text messaging
menu.
TMS Quick Text – Selects a predefined message.
User – Automatically registers with the server.
 Assignable Settings or Utility Functions
Light/Flip – Press the button to toggle the display backlight on
or off.
Keypad and Controls Lock – Locks or unlocks the keypad,
programmable buttons and rotary knob.
Voice Announcement – Audibly indicates the current feature
mode, Zone or Channel the user has just assigned.
Voice Mute – Toggles voice mute on or off.
Volume Set Tone – Sets the volume set tone.
Identifying Radio Controls
Site Display/Search (Trunking Only) – Displays the current
site ID and RSSI value; performs site search for AMSS
(Automatic Multiple Site Select) or SmartZone operation.
Zone Select – Allows selection from a list of zones.
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Accessing the Preprogrammed Functions
You can access various radio functions through one of the
following ways:
• A short or long press of the relevant programmable buttons.
OR
Identifying Radio Controls
• Use the Menu Select Buttons ({, |, and }).
 Home Button
The H button returns you to the Home (default) screen. In most
cases, this is the current mode.
For selected radio features, the H button is also used to save
user-edited radio settings or information before returning you to
the Home screen.
Note:
 Using the Menu Select Buttons
The Menu Select buttons access the menu entries of features.
Note:
 Using the Navigation Buttons
Check with your dealer or system administrator for the
list of features activated in your radio.
Some features do not require you to press H to go to
the Home screen. Refer to the individual feature
sections in this manual for further details on saving
user-edited radio settings or information.
 Data Feature Button
Your radio may be preprogrammed differently from the following
example, but the steps for selecting a channel may appear as
shown below:
Use this button to access data-related features, such as the
Text Messaging Service (TMS) feature screen.
• Press the Menu Select button ( | ) directly below Chan.
 4-Way Navigation Button
Mute | Chan | Zone
Data Feature
Button
Home Button
14
English
Softkeys
Menu Select
Buttons
4-Way Navigation Button
Use this button to scroll up, down, left or right.
Press and release one of the button to scroll from one entry to
the next one. Press and hold one of the button to have the radio
toggles through the list automatically (release the button to
stop).
APX_4000_M3.book Page 15 Friday, May 31, 2013 12:41 PM
 Multi Function Knob (MFK)
Mode Change
– Turn MFK to scroll the channel or zone list.
Volume Change
– Turn MFK to increase or decrease the
volume level of the speaker. Fast turn of MFK makes coarse
tuning of the volume level; slow turn of MFK makes fine tuning
of the volume level. The display shows the volume level and
bars to indicate the current level. The level of last selected
volume before the radio powers down remains the same when
the radio powers up.
Identifying Radio Controls
MFK is the on/off button of your radio. See Turning On the
Radio on page 7 for the procedure to power up and down the
radio.
In addition, there are programmable features available for MFK,
which are:
The main display only shows the icon of secondary feature; the
main display does not show the icon of primary feature.
The radio by default is set to use the primary feature. Short
presses of MFK toggle it to work on either the secondary or
primary feature.
The secondary feature has an inactivity timer. This timer starts
when the secondary feature is left idle. Your radio returns to
primary feature when this timer expires.
If the MFK is set to operate only one feature besides On/Off the
radio, Volume Change should be the only feature applied to
MFK.
Consult your dealer or system administrator for the best options
available for MFK.
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English
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Using the Keypad
You can use the 3 x 4 alphanumeric keypad to access the radio’s features. The keypad functions in a manner similar to a standard
telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of
the alphabet. The tables below show the number of times a key needs to be pressed to generate the required character.
 Keypad Characters – Uppercase Mode
Identifying Radio Controls
Number of Times Key is Pressed
16
Key
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
1
1
.
,
?
!
;
@
_
-
*
#
&
$
/
+
=
\
“
‘
(
)
2
A
B
C
3
D
E
F
4
G
H
I
5
J
K
L
6
M
N
O
7
P
Q
R
8
T
U
V
9
W
X
Y
0
Toggle between mixed case mode, uppercase mode, and lowercase mode.
*
Space
#
Toggle between numeric and letter mode.
English
S
Z
APX_4000_M3.book Page 17 Friday, May 31, 2013 12:41 PM
 Keypad Characters – Lowercase Mode
Key
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
1
1
.
,
?
!
;
@
_
-
*
#
&
$
/
+
=
\
“
‘
(
)
2
a
b
c
3
d
e
f
4
g
h
i
5
j
k
l
6
m
n
o
7
p
q
r
8
t
u
v
9
w
x
y
0
Toggle between mixed case mode, uppercase mode, and lowercase mode.
*
Space
#
Toggle between numeric and letter mode.
s
z
Identifying Radio Controls
Number of Times Key is Pressed
17
English
APX_4000_M3.book Page 18 Friday, May 31, 2013 12:41 PM
 Keypad Characters – Numeric Mode
Identifying Radio Controls
Number of Times Key is Pressed
Key
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
1
1
.
,
?
!
;
@
_
-
*
#
&
$
/
+
=
\
“
‘
(
)
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
0
0
*
Space
#
Toggle between numeric and letter mode.
18
English
APX_4000_M3.book Page 19 Friday, May 31, 2013 12:41 PM
 Keypad Characters – Hexadecimal Mode
Key
1
2
3
4
1
1
2
2
A
B
C
3
3
D
E
F
4
4
5
5
6
6
7
7
8
8
9
9
0
0
*
Not applicable
#
Not applicable
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
Identifying Radio Controls
Number of Times Key is Pressed
19
English
APX_4000_M3.book Page 20 Friday, May 31, 2013 12:41 PM
Push-To-Talk (PTT) Button
The PTT button on the side
of the radio serves two basic
purposes:
Your radio indicates its operational status through the following:
• While a call is in progress,
Identifying Status Indicators
the PTT button allows the
radio to transmit to other
radios in the call.
Press and hold down PTT
button to talk. Release the
PTT button to listen.
The microphone is
activated when the PTT
button is pressed.
• While a call is not in
progress, the PTT button
is used to make a new
call. See Making a Radio
Call on page 42 for more
information.
20
English
Identifying Status Indicators
PTT
Button
Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21
Text Messaging Service (TMS) Icons . . . . . . . . . . . . . page 24
Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 24
TMS Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . page 25
Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 26
Top Lightbar and LED Indicators . . . . . . . . . . . . . . . . . page 27
LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 27
Top Lightbar Indications . . . . . . . . . . . . . . . . . . . . . . page 27
Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . . . . page 28
Alert Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 29
Phone Call Display and Alert Prompts. . . . . . . . . . . . . page 33
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Status Icons
The 160 x 90 pixel front liquid crystal display (LCD) of the radio
shows radio status, text entries, and menu entries. The top
display row contain color icons that indicate radio operating
conditions.
Roaming
The radio has roamed to and is currently
registered to a foreign system.
The following icons are for the front display screen unless
indicated otherwise.
Receiving
Radio is receiving a call or data.
O
Transmitting
Radio is transmitting a call or data.
Direct
• On = Radio is currently configured for direct
radio-to-radio communication (during
conventional operation only).
• Off = Radio is connected with other radios
through a repeater.
Battery
The number of bars (0 – 4) shown indicates the
charge remaining in the battery. Blinks when the
battery is low.For IMPRES battery operation only
– the icon shown indicates the charge remaining
in the battery.
For all battery operation – the icon blinks when
the battery is low.
M
Monitor (Carrier Squelch)
Selected channel is being monitored (during
conventional operation only).
Identifying Status Indicators
Received Signal Strength Indicator (RSSI)
The number of bars displayed represents the
received signal strength for the current site, for
trunking only. The more stripes in the icon, the
stronger the signal.
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English
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In-Call User Alert
K
• On = The feature is enabled. Voice muting of
the affiliated trunking talkgroup or
selected conventional channel is
activated.
m
Identifying Status Indicators
H .
or
i
22
English
Power Level
• Blinking = Receiving an encrypted voice call.
Scan
Radio is scanning a scan list.
Priority Channel Scan
• Blinking dot = Radio detects activity on
channel designated as
Priority-One.
• Steady dot = Radio detects activity on channel
designated as Priority-Two.
k
AES Secure Operation
l
Vote Scan Enabled
The vote scan feature is enabled.
• On = AES Secure operation.
• Off = Clear operation.
• Blinking = Receiving an encrypted voice call.
• L = Radio is set at Low power.
• H = Radio is set at High power.
• On = Secure operation.
• Off = Clear operation.
• Off = The feature is disabled. Voice muting of
the affiliated trunking talkgroup or
selected conventional channel is
deactivated.
Secure Operation
Location Signal
G
• On = Location feature is enabled, and location
signal is available.
• Off = Location feature is disabled.
• Blinking = Location feature is enabled, but no
location signal is available.
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User Login Indicator (IP Packet Data)
• On = User is currently associated with the
radio.
Uppercase
Indicates that the text entry is currently in
uppercase mode.
• Off = User is currently not associated with the
radio.
• Blinking = Device registration or user
registration with the server failed
due to an invalid username or pin.
Lowercase
Indicates that the text entry is currently in
lowercase mode.
n
• Inverted = User successfully login to the
o
Data Activity
Data activity is present.
Lowercase Predictive
Indicates that the text entry is currently in
lowercase and with predicted words shown at the
bottom of the screen.
Hexadecimal
Indicates that the text entry is currently in
hexadecimal mode.
Mixedcase Predictive
Indicates that the text entry is currently in mixed
case and with predicted words shown at the
bottom of the screen.
secured IP Packet Data.
Uppercase Predictive
Indicates that the text entry is currently in
uppercase and with predicted words shown at the
bottom of the screen.
Numeric
Indicates that the text entry is currently in numeric
mode.
Start Case
Indicates that the first character of the text entry is
capitalized.
Identifying Status Indicators
n
Mixed Case
Indicates that the text entry is currently in normal
text mode.
b
Bluetooth On
Bluetooth is on and ready for bluetooth
connection.
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English
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Message Sent
The text message is sent successfully.
Bluetooth Connected
Bluetooth is currently connected to the external
bluetooth device.
Message Unsent
The text message cannot be sent.
Identifying Status Indicators
MFK is in Mode Change feature
Turn the MFK to change the channel/zone.
Unread Message
• User receives a new message.
MFK is in Volume Change feature
Turn the MFK to turn the volume up or down.
• The selected text message in the Inbox has not
been read.
Text Messaging Service (TMS) Icons
This feature allows you to send and receive text messages. See
Text Messaging Service (TMS) on page 76 for more
information.
 Status Icons
The following icons appear on the radio’s display when you
send and receive text messages.
24
English
Inbox Full
The Inbox is full.
Y
Read Message
The selected text message in the Inbox has been
read.
r
Normal Message
User is composing a message with normal priority
and without a request for a reply.
3/6
Message Index
Indicates the index of the current message the
user is viewing.
Example: If the user is looking at the third
message out of a total of 6 messages in the Inbox
folder, the icon is displayed as the icon on the left
column.
APX_4000_M3.book Page 25 Friday, May 31, 2013 12:41 PM
Priority Status
message is sent.
• Messages in the Inbox folder are flagged with
Menu Option
Back
Description/Function
Brings you back to the previous screen.
Clr
Deletes all messages.
Request Reply
Del
Deletes a message or text.
• The “Request Reply” feature is toggled on
Edit
Brings you to the edit screen.
Exit
Exits to the Home screen.
No
Returns to the previous screen.
“Priority”.
before the message is sent.
• Messages in the Inbox folder are flagged with
“Request Reply”.
Priority Status and Request Reply
• User is composing a message with a priority
status and a request for a reply.
• Messages in the Inbox folder are flagged with
“Priority” and “Request Reply”.
Optn
Brings you to the Options main screen.
Rply
Replies to a message.
Sel
Send
Yes
Selects the highlighted command.
Sends the message.
Updates or saves a command.
Identifying Status Indicators
• The “Priority” feature is toggled on before the
 TMS Menu Options
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Call Type Icons
The following icons appear on the radio’s main display, when
you make or receive a call, or view selected call lists, to indicate
the different call types associated with an alias or ID.
Identifying Status Indicators
U
26
English
%
Landline phone number.
Landline phone number added to a Call List.
Radio number.
Incoming call or data.
Radio number added to a Call List.
Outgoing call or data.
?
Mobile number.
Incoming emergency call.
Mobile number added to a Call List.
APX_4000_M3.book Page 27 Friday, May 31, 2013 12:41 PM
Top Lightbar and LED Indicators
Top Lightbar
LED
Solid green – Radio is powering up, or is on a non-priority
channel while in the Scan List Programming mode.
Blinking green – Radio is receiving an individual or telephone
call, or is on a Priority-Two channel while in the Scan List
Programming mode.
Rapidly blinking green – Radio is on a Priority-One channel
while in the Scan List Programming mode.
Note:
No LED indication when the radio receives a clear
(non-secured) transmission in trunking Mode.
 Top Lightbar Indications
The lightbar blinks green when the MFK is using the secondary
feature. See Multi Function Knob (MFK) on page 15 to
understand the functionality of MFK.
 LED Indications
The lightbar turn into solid color of orange, red or green
depending on the status of Intelligent Lighting. See Intelligent
Lighting Indicators on page 28 for different status of Intelligent
Lighting.
Identifying Status Indicators
The Top Lightbar and LED indicators show the operational
status of the radio.
Blinking yellow – Radio is receiving a secured transmission.
Solid red – Radio is transmitting.
Blinking red – Radio is transmitting at low battery condition.
Rapidly blinking red – Radio has failed the self test upon
powering up or encountered a fatal error.
Solid yellow (Conventional Only) – Channel is busy.
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Intelligent Lighting Indicators
This feature temporary changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a
radio event has occurred.
Note:
This feature must be preprogrammed by a qualified radio technician.
Identifying Status Indicators
Backlight and Bar Color
28
English
Notification
When
The radio initiates an emergency alarm or call.
Orange
Emergency Alerts
The radio receives an emergency alarm or call.
The radio initiates the Man Down Post-Alert timer.
The radio battery is low.
The radio is out of range.
Red
Critical Alerts
The radio enters failsoft mode.
The radio is unable to establish a full connection with the system.
The radio is unable to authenticate or register with the system.
The radio receives a private call.
Green
Call Alerts
The radio receives a phone call.
The radio receives a call alert.
The radio receives a selective call.
APX_4000_M3.book Page 29 Friday, May 31, 2013 12:41 PM
Alert Tones
You Hear
Tone Name
Radio Self Test Fail
Reject
Short,
Low-Pitched
Tone
Long,
Low-Pitched
Tone
A Group of
Low-Pitched
Tones
Time-Out Timer Warning
No ACK Received
Individual Call
Warning Tone
Heard
When radio fails its power-up self test.
When an unauthorized request is made.
Four seconds before time out.
When radio fails to receive an acknowledgment.
When radio is in an individual call for greater than 6 seconds without any activity.
Man Down Entry
When radio initiates Man Down mode.
Time-Out Timer
Timed Out
After time out.
Talk Prohibit/PTT Inhibit
(When PTT button is pressed) transmissions are not allowed.
Out of Range
(When PTT button is pressed) the radio is out of range of the system.
Invalid Mode
When radio is on an unpreprogrammed channel.
Busy
Identifying Status Indicators
The radio uses alert tones to inform you of the radio’s condition. The following table lists these tones and when they occur.
When system is busy.
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English
APX_4000_M3.book Page 30 Friday, May 31, 2013 12:41 PM
You Hear
Tone Name
Valid Key-Press
Radio Self Test Pass
Identifying Status Indicators
Short,
Medium-Pitched
Tone
Clear Voice
Priority Channel
Received
Emergency Alarm /Call
Entry
Central Echo
Long,
Medium-Pitched
Tone
Volume Set
Emergency Exit
Failsoft
Automatic Call Back
A Group of
Medium-Pitched
Tones
30
English
Keyfail
Console Acknowledge
Received Individual Call
Heard
When a correct key is pressed.
When radio passes its power-up self test.
At beginning of a non-coded communication.
When activity on a priority channel is received.
When entering the emergency state.
When central controller has received a request from a radio.
When volume is changed on a quiet channel.
When exiting the emergency state.
When the trunking system fails.
When voice channel is available from previous request.
When encryption key has been lost.
When status, emergency alarm, or reprogram request ACK is received.
When Call Alert or Private Call is received.
Call Alert Sent
When Call Alert is received by the target radio.
Site Trunking
When a SmartZone trunking system fails.
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Tone Name
Short,
High-Pitched
Tone (Chirp)
Low-Battery Chirp
Fast Ringing
Ringing
Gurgle
Heard
When battery is below preset threshold value.
When system is searching for target of Private Call.
Enhanced Call Sent
When waiting for target of Private Call to answer the call.
Phone Call Received
When a land-to-mobile phone call is received.
Dynamic Regrouping
(When the PTT button is pressed) a dynamic ID has been received.
Talk Permit
(When PTT button is pressed) verifying system accepting transmissions.
Unique,
Low-Pitched
Chirp
New Message
When a new message is received.
Unique,
High-Pitched
Chirp
Priority Status
When a priority message is received.
Enhanced Zone Bank Up
Doh-Sol
Sol-Doh
MFK Enters Secondary
Feature
Identifying Status Indicators
You Hear
When EZB Up button is pressed to scroll the Enhance Zone Bank up.
When MFK is toggled to secondary feature.
Enhanced Zone Bank
Down
When EZB Down button is pressed to scroll the Enhance Zone Bank down.
MFK Exits Secondary
Feature
When MFK is toggled to exit secondary feature and return to primary feature or
when secondary function timer expires.
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English
APX_4000_M3.book Page 32 Friday, May 31, 2013 12:41 PM
You Hear
Tone Name
IncrementalPitched Tone
Bluetooth Paired
Identifying Status Indicators
DecrementalPitched Tone
A Group of Very
High-Pitched
Tones
32
English
Heard
When Bluetooth accessory is paired with the radio.
Bluetooth Connected
When Bluetooth accessory is connected to the radio.
Bluetooth Unpaired
When Bluetooth accessory is unpaired from the radio.
Bluetooth Disconnected
When Bluetooth accessory is disconnected from the radio.
Man Down Continuous
Tone
When radio is in Man Down mode and prepares to transmit Emergency Alarm
when the timer of this alarm ends.
APX_4000_M3.book Page 33 Friday, May 31, 2013 12:41 PM
Phone Call Display and Alert Prompts
You Hear
You See
When
A Long
Tone
No phone
You press the PTT button and the
phone system is not available.
Press H to hang up. The radio returns to the Home screen.
Phone busy
The phone system is busy.
Press H to exit the phone mode and try your call later.
Phone busy
When a channel is not available.
The radio automatically connects when a channel opens.
A Busy
Tone
No
The call is not acknowledged.
acknowledge
–
A HighPitched
Tone
Note:
–
When you release the PTT button.
Notes
Press H to hang up. The radio returns to the Home screen.
The radio indicates to the landline party that he or she may begin
talking.
Identifying Status Indicators
The following appears on the radio’s display when you make and receive Phone calls. The radio also uses alert tones to indicate the
current status.
You have the option of sending additional digits (overdial), such as an extension number, or credit card or PIN numbers, to the
phone system. If the radio is preprogrammed for live overdial, every digit entered after the call is connected is sent to the
phone system.
If the radio is preprogrammed for buffered overdial, the digits pressed are entered into memory and then sent when the PTT
button is pressed. Press the PTT button to send either digits or voice, but not both at the same time.
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APX_4000_M3.book Page 34 Friday, May 31, 2013 12:41 PM
Selecting a Zone
General Radio Operation
Once you understand how your APX Portable is configured, you
are ready to use your radio.
A zone is a group of channels.
MFK
General Radio Operation
Use this navigation guide to familiarize yourself with the basic
Call features:
Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . . .
Using Channel Search Button. . . . . . . . . . . . . . . . . . .
Receiving and Responding to a Radio Call. . . . . . . . .
Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . . .
Repeater or Direct Operation . . . . . . . . . . . . . . . . . . .
Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . . .
34
English
page 34
page 35
page 37
page 39
page 42
page 45
page 45
Use the following procedure to select a zone.
Note:
Your radio must be preprogrammed to allow you to use
this feature.
If Mode Change is secondary feature of the MFK, see
Multi Function Knob (MFK) on page 15 to toggle the
function of MFK.
Procedure:
Turn the preprogrammed Zone Change MFK to the required
zone and proceed to Step 3.
APX_4000_M3.book Page 35 Friday, May 31, 2013 12:41 PM
OR
Follow the procedure below.
2 Press the Menu Select button directly below Zone.
A channel is a group of radio characteristics, such as transmit/
receive frequency pairs.
3 U or D to the required zone.
MFK
OR
Use the keypad to enter the zone number.
4 If the zone number entered is unprogrammed, the display
shows Invalid entry. Repeat Step 3.
OR
Press the Menu Select button directly below Sel to confirm
the displayed zone.
5 Press the PTT button to transmit on the displayed zone
channel.
OR
Follow the procedure below.
Use the following procedure to select a channel.
1 < or > to ZnUp or ZnDn.
Note:
2 Press and hold the Menu Select button directly below ZnUp
or ZnDn until the required zone appears.
Note:
Positions of ZnUp and ZnDn on the display may differ
each time you release the Menu Select button. Read
carefully before you press.
General Radio Operation
1 < or > to Zone.
Selecting a Radio Channel
Your radio must be preprogrammed to allow you to use
this feature. If you select a channel that is not within the
preprogrammed band, the radio indicates that it is on
an unsupported frequency with both audio and visual
warnings.
Consult a qualified radio technician for the right choice
between the following methods.
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If Mode Change is secondary feature of MFK, see
Multi Function Knob (MFK) on page 15 to toggle the
function of MFK.
Procedure:
Turn the preprogrammed MFK to the desired channel.
OR
Follow the procedure below.
1 < or > to Chan.
General Radio Operation
2 Press the Menu Select button directly below Chan.
3 U or D to the required channel.
OR
Use the keypad to enter the channel number.
4 If the channel number entered is unprogrammed, the display
shows Invalid entry. Repeat Step 3.
OR
Press the Menu Select button directly below Sel to confirm
the selected channel.
5 Press the PTT button to transmit on the displayed zone
channel.
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OR
Follow the procedure below.
1 < or > to ChUp or ChDn.
2 Press the Menu Select button directly below ChUpor ChDn.
3 Press the PTT button to transmit on the displayed zone and
channel.
Note:
Positions of ChUp and ChDn on the display may differ
each time you release the Menu Select button. Read
carefully before you press.
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Using Channel Search Button
Procedure:
Press the preprogrammed Channel Search button.
OR
Follow the procedure below.
1 < or > to CSrh.
2 Press the Menu Select button directly below CSrh to key in
the channel name.
3 A blinking cursor appears on the Channel Search screen.
Use the keypad to type or edit your message.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
entry is done to initiate searching.
OR
Press the Menu Select button directly below Cncl to exit.
5 The display shows Searching.
OR
If the radio is triggered to search for an empty entry, the
display shows Invalid Entry. Repeat step 3.
6 Once found, the display shows the matched channel name
and the radio changed its transmission to this channel.
OR
If the entry does not match, the display shows Channel
name not found. Repeat from step 3 if want to search
again; or press H or the Menu Select button directly below
Exit to exit.
General Radio Operation
This feature allows you to do a quick search for a specific
channel in the radio by key in the alias of the channel. If the
name matches, your radio prompts the first found matched
channel name.
4 Press the Menu Select button directly below CSrh once the
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Using Mode Select Feature
Mode Select allows a long press to save the radio’s current
zone and channel to a programmable button, keypad button or
a softkey; then once programmed, the short-press of that button
or softkey jumps the transmission to the saved zone and
channel.
There are two methods to save the selected zone and channel:
General Radio Operation
• Softkeys
• Programmable buttons and keypad buttons (digit 0 to 9)
Note:
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Your radio must be preprogrammed to allow you to use
this feature.
 Saving a Zone and Channel to a Softkey
Five softkeys are available for you to save the frequent used
zone and channel.
Procedure:
1 Toggle your zone and channel to the required zone and
channel.
2 < or > to MS1, MS2 ... or MS5.
3 Press and hold the Menu Select button directly below the
softkey.
4 You hear a short, medium-pitched tone when the zone and
channel is saved.
Note:
To change the programmed zone and channel, repeat
this procedure.
Short press of the programmed softkey changes your current
transmission to the zone and channel programmed in this
softkey.
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 Saving a Zone and Channel to a Keypad Button
Once you have selected the required channel and/or zone, you
can proceed to receive and respond to calls.
Procedure:
1 Toggle your zone and channel to the required zone and
LED
channel.
2 Press and hold the digit button you desire to program.
3 You hear a short, medium-pitched tone when the zone and
channel is saved.
Note:
Repeat this procedure to change the zone and channel
of the programmed button.
Short press of the programmed button changes your current
transmission to the zone and channel programmed in this
button.
General Radio Operation
All the programmable buttons and keypad digit 0 to 9 buttons
allow you to save the frequent used zone and channel.
Receiving and Responding to a Radio Call
The LED lights up solid red while the radio is transmitting. In
conventional mode, the LED lights up solid yellow when the
radio is receiving a transmission. In trunking mode, there is no
LED indication when the radio receives a transmission.
If the radio is receiving a secure transmission, the LED blinks
yellow.
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 Receiving and Responding to a Talkgroup Call
To receive a call from a group of users, the radio must be
configured as part of that talkgroup.
Procedure:
When you receive a talkgroup call (while on the Home screen),
depending on how your radio is preprogrammed:
General Radio Operation
1 ASTRO Conventional Only:
The LED lights up solid yellow. The display shows the
talkgroup alias or ID, and the caller alias or ID.
OR
Trunking Only:
The display shows the caller alias or ID.
2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
3 Press the PTT button to respond to the call. The LED lights
up solid red.
4 Release the PTT button to listen.
See Making a Talkgroup Call on page 42 for details on making
a Talkgroup Call.
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 Receiving and Responding to a Private Call
(Trunking Only)
A Private Call is a call from an individual radio to another
individual radio.
These one-to-one calls between two radios are not heard by
others in the current talkgroup. The calling radio automatically
verifies that the receiving radio is active on the system and can
display the caller ID.
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
Procedure:
When you receive a Private Call:
1 You hear two alert tones and the LED blinks green. The
display shows Call received.
2 Press the Menu Select button directly below Resp.
OR
Press the Call Response button within 20 seconds after the
call indicators begin.
3 During the call, the display shows the caller alias (name), if it
is in the call list.
OR
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During the call, the display shows the caller ID (number), if
the caller’s name is not in the call list.
button to listen.
5 Press H or the Call Response button to hang up and
return to the Home screen.
See Making a Private Call (Trunking Only) on page 42 for
details on making a Private Call.
(Trunking Only)
This feature allows you to receive calls similar to standard
phone calls from a landline phone.
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
Procedure:
Use the preprogrammed Call Response button to answer a
Telephone Call:
1 You hear a telephone-type ringing and the LED blinks green.
The backlight of the screen and the bar turns green. The
display shows Phone Call.
2 Press the Call Response button within 20 seconds after the
General Radio Operation
4 Press and hold the PTT button to talk. Release the PTT
 Receiving and Responding to a Telephone Call
call indicators begin.
3 Press and hold the PTT button to talk. Release the PTT
button to listen.
4 Press H or the Call Response button to hang up and
return to the Home screen.
See Making a Telephone Call (Trunking Only) on page 44 for
details on making a Telephone Call.
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Making a Radio Call
You can select a zone, channel, subscriber ID, or talkgroup by
using:
• MFK preprogrammed with Channel Change or Zone Change
4 ASTRO Conventional Only:
The LED lights up solid red. The display shows the
talkgroup alias or ID.
OR
Trunking Only:
The LED lights up solid red.
• A preprogrammed One Touch Call button
5 Speak clearly into the microphone.
• The Contacts list (see Viewing Details of a Contact on
6 Release the PTT button to listen.
page 59)
General Radio Operation
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
 Making a Talkgroup Call
To make a call to a group of users, your radio must be
configured as part of that talkgroup.
Procedure:
1 Turn the MFK to select the channel with the desired
talkgroup.
2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
3 Press the PTT button to make the call.
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 Making a Private Call (Trunking Only)
Procedure:
Press the preprogrammed Quick Access (One-Touch) Private
Call button to dial the preprogrammed ID (number) and proceed
to Step 5.
OR
Follow the procedure below.
1 < or > to Call.
2 Press the Menu Select button directly below Call. The
display shows the last transmitted or received ID.
3 Press the Menu Select button directly below Cnts to scroll
through and select the required ID.
OR
Press the Menu Select button directly below LNum to go to
the last number dialed.
OR
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U or D to the required ID.
and proceed to Step 5.
OR
Follow the procedure below.
4 Press the PTT button to initiate the Private Call.
1 < or > to Call.
5 The display shows Calling... <Number>.
2 Press the Menu Select button directly below Call. The
6 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
7 When you are connected, the display shows the ID of the
target radio. Press and hold the PTT button to talk. Release
the PTT button to listen.
OR
If no acknowledgment is received, the display shows No
acknowledge.
8 Press H to return to the Home screen.
display shows the last transmitted or received ID.
3 Press the Menu Select button directly below Cnts to scroll
through and select the required ID.
OR
Press the Menu Select button directly below LNum to go to
the last number dialed.
OR
U or D to the required ID.
OR
Use the keypad to enter the required ID.
4 Press the PTT button to initiate the Private Call.
 Making an Enhanced Private Call (Trunking Only)
This feature allows you to send an individual Call Alert page if
there is no answer from the target radio. See Sending a Call
Alert Page on page 64 for more information.
Note:
Your radio must be preprogrammed to allow you to use
this feature.
Procedure:
Press the preprogrammed Quick Access (One-Touch)
Enhanced Private Call button to dial the preprogrammed ID
General Radio Operation
OR
Use the keypad to enter the required ID.
5 The display shows Calling... <Number>.
6 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
7 When you are connected, the display shows the ID of the
target radio. Press and hold the PTT button to talk. Release
the PTT button to listen.
OR
If no acknowledgment is received, the display shows No
acknowledge.
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OR
If the target radio does not respond before the time out, the
display shows No answer.
8 Press H to return to the Home screen.
OR
Use the keypad to enter the required phone number.
4 Press and release the PTT button to dial the phone number.
5 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
 Making a Telephone Call (Trunking Only)
General Radio Operation
This feature allows you to make calls similar to standard phone
calls to a mobile or landline phone.
Procedure:
Press the preprogrammed Quick Access (One-Touch) Phone
Call button to dial the preprogrammed phone number and
proceed to Step 5.
OR
Follow the procedure below.
1 < or > to Phon.
2 Press the Menu Select button directly below Phon. The
display shows the last transmitted phone number.
3 Press the Menu Select button directly below Cnts to scroll
through and select the required ID.
OR
Press the Menu Select button directly below LNum to go to
the last number dialed.
OR
U or D to the required phone number.
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6 When your call is answered, press the PTT button to talk.
Release the PTT button to listen.
7 Press H to return to the Home screen.
See Phone Call Display and Alert Prompts on page 33 for
more information if your call is NOT answered.
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Repeater or Direct Operation
The DIRECT or “talkaround operation” allows you to bypass the
repeater and connect directly to another radio. The transmit and
receive frequencies are the same.
Procedure:
Press the preprogrammed Repeater/Direct button to toggle
between talkaround and repeater modes.
OR
Follow the procedure below.
1 < or > to Dir.
2 Press the Menu Select button directly below Dir.
Radio users who switch from analog to digital radios often
assume that the lack of static on a digital channel is an
indication that the radio is not working properly. This is not the
case.
This digital technology quiets the transmission by removing the
“noise” from the signal and allows only the clear voice or data
information to be heard.
Use the Monitor feature to make sure a channel is clear before
transmitting.
General Radio Operation
The REPEATER operation increases the radio’s range by
connecting with other radios through a repeater. The transmit
and receive frequencies are different.
Monitoring Features
3 The display shows Repeater mode if the radio is currently
in Repeater mode.
OR
The display shows Direct mode and the Talkaround icon if
the radio is currently in Direct mode (during conventional
operation only).
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 Monitoring a Channel
 Conventional Mode Operation
Procedure:
Press the preprogrammed Monitor button and proceed to
Step 3.
Your radio may be preprogrammed to receive Private-Line®
(PL) calls.
OR
Follow the procedure below.
1 Select the desired zone and channel.
General Radio Operation
2 Listen for a transmission.
3 Adjust the Volume Change MFK if necessary.
4 Press and hold the PTT button to transmit. The LED lights
up solid red.
5 Release the PTT button to receive (listen).
The Carrier Squelch indicator appears on the display when you
monitor a channel via the preprogrammed Monitor button.
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Procedure:
1 Momentarily press the Monitor button to listen for activity.
The Carrier Squelch indicator appears on the display.
2 Press and hold the Monitor button to set continuous
monitor operation. The duration of the button press is
programmable.
3 Press the Monitor button again, or the PTT button, to return
to the original squelch setting.
If you try to transmit on a receive-only channel, you hear an
invalid tone until you release the PTT button.
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Advanced Features
 Receiving and Making a Selective Call (ASTRO
Conventional Only)
This feature allows you to receive a call from or to call a specific
individual. It is intended to provide privacy and to eliminate the
annoyance of having to listen to conversations that are of no
interest to you.
 Receiving a Selective Call
Procedure:
1 When you receive a Selective Call, you hear two alert tones
Advanced Features
Use this navigation guide to learn more about advanced
features available with your radio:
Advanced Call Features . . . . . . . . . . . . . . . . . . . . . . . page 47
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 53
Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 60
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 62
Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 64
Emergency Operation . . . . . . . . . . . . . . . . . . . . . . . . . page 66
Man Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 69
Automatic Registration Service (ARS). . . . . . . . . . . . . page 73
Text Messaging Service (TMS) . . . . . . . . . . . . . . . . . . page 76
ASTRO 25 Advanced Messaging Solution . . . . . . . . . page 87
Secure Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . page 93
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 98
The Global Positioning System (GPS) . . . . . . . . . . . page 101
Trunking System Controls . . . . . . . . . . . . . . . . . . . . . page 109
Mission Critical Wireless - Bluetooth® - . . . . . . . . . . page 111
Programming Over Project 25 (POP 25) (ASTRO 25 and
ASTRO Conventional) . . . . . . . . . . . . . . . . . . . . . . page 119
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 120
Advanced Call Features
and the LED lights up solid yellow. The display shows Call
received.
You hear two alert tones, the LED lights up solid yellow to
indicate the transmitting radio is still sending signal.
OR
the LED blinks solid green once to indicate the transmitting
radio is pending to receive signal.
2 The speaker unmutes.
3 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
4 Press and hold the PTT button to talk. Release the PTT
button to listen.
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 Making a Selective Call
6 Release the PTT button to listen.
Procedure:
Press the preprogrammed Quick Access (One-Touch)
Selective Call button to dial the preprogrammed ID and
proceed to Step 4.
OR
Follow the procedure below.
7 Press H to return to the Home screen.
1 < or > to Call.
2 Press the Menu Select button directly below Call. The
display shows the last transmitted or received ID.
Advanced Features
3 Press the Menu Select button directly below Cnts to scroll
through and select the required ID.
OR
Press the Menu Select button directly below LNum to go to
the last number dialed.
OR
U or D to the required ID.
OR
Use the keypad to enter the required ID.
4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
5 Press and hold the PTT button to initiate the Selective Call.
The display shows the ID of the target radio.
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 Using the Talkgroup Call Feature (Conventional
Operation Only)
This feature allows you to define a group of conventional
system users so that they can share the use of a conventional
channel.
Note:
Encryption keys are associated to talkgroups. When
talkgroups are associated, encryption keys are
changed by changing the active talkgroup. See Secure
Operations on page 93 for more information.
 Selecting a Talkgroup
Procedure:
1 < or > to Tgrp.
2 Press the Menu Select button directly below Tgrp. The
display shows the last talkgroup that was selected and
stored, Sel and Exit.
3 U or D to Preset for the preset preprogrammed talkgroup.
OR
U or D to the required talkgroup.
OR
Use the keypad to enter the number of the corresponding
talkgroup in the list.
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4 Press the Menu Select button directly below Sel to save the
currently selected talkgroup and return to the Home screen.
erased, you hear a momentary key fail tone and the display
shows Key fail.
OR
If the encryption key that is associated to the new talkgroup
is not allowed, you hear a momentary key fail tone and the
display shows Illegal key.
6 Press H to return to the Home screen.
1 < or > to Sts.
2 Press the Menu Select button directly below Sts.
3 The display shows the last acknowledged status call, or the
first status in the list.
4 U or D to the required status.
OR
Use the keypad to enter a number corresponding to the
location in the status list.
 Sending a Status Call
5 Press the PTT button to send the status.
This feature allows you to send data calls to the dispatcher
about a predefined status.
6 When the dispatcher acknowledges, you hear four tones
Each status can have up to a 14-character name. A maximum
of eight status conditions is possible.
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
Procedure:
Press the preprogrammed Status button and proceed to
Step 3.
Advanced Features
5 If the encryption key associated to the new talkgroup is
OR
Follow the procedure below.
and the display shows Ack received. The radio returns to
normal dispatch operation.
OR
If no acknowledgment is received, you hear a low-pitched
tone and the display shows No acknowledge.
7 Press H to return to the Home screen.
No traffic is heard on trunked channels while Status Call is
selected. If the radio detects no Status Call activity for six
seconds, you will hear an alert tone until you press H or the
PTT button.
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 Using the Dynamic Regrouping Feature (Trunking
Only)
This feature allows the dispatcher to temporarily reassign
selected radios to a particular channel where they can
communicate with each other. This feature is typically used
during special operations and is enabled by a qualified radio
technician.
You will not notice whether your radio has this feature enabled
until a dynamic regrouping command is sent by the dispatcher.
Advanced Features
Note:
If you try to access a zone or channel that has been
reserved by the dispatcher as a dynamically regrouped
mode for other users, you hear an invalid tone.
Procedure:
1 When your radio is dynamically regrouped, it automatically
switches to the dynamically regrouped channel. You hear a
“gurgle” tone and the display shows the dynamically
regrouped channel’s name.
2 Press the PTT button to talk. Release PTT button to listen.
When the dispatcher cancels dynamic regrouping, the radio
automatically returns to the zone and channel that you were
using before the radio was dynamically regrouped.
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 Requesting a Reprogram (Trunking Only)
This feature allows you to notify the dispatcher when you want a
new dynamic regrouping assignment.
Procedure:
Press the preprogrammed Reprogram Request button to send
reprogram request to the dispatcher and proceed to Step 3.
OR
Follow the procedure below.
1 < or > to Rpgm.
2 Press the Menu Select button directly below Rpgm to send
reprogram request to the dispatcher.
3 The display shows Reprgrm rqst and Please wait.
4 If you hear five beeps, the dispatcher has acknowledged the
reprogram request. The display shows Ack received and
the radio returns to the Home screen.
OR
If the dispatcher does not acknowledge the reprogram
request within six seconds, you hear a low-pitched alert tone
and the display shows No acknowledge.
Try again or press H to cancel and return to the Home
screen.
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 Classifying Regrouped Radios
• Select-enabled radios are free to change to any available
channel, including the dynamic-regrouping channel, once the
user has selected the dynamic-regrouping position.
• Select-disabled radios cannot change channels while
dynamically regrouped. The dispatcher has forced the radio
to remain on the dynamic-regrouping channel.
The Scan or Private Call feature cannot be selected while your
radio is Select Disabled.
 Using Dynamic Zone Programming (DZP)
Note:
Your radio must be preprogrammed to allow you to use
this feature.
This feature works on the condition at least one zone
in the radio must be a non-dynamic zone.
This feature provides one or more Dynamic Zones to store the
frequent used channels be it conventional or trunking. These
dynamic channels are saved from pre-existing (non-dynamic)
channels in the radio. This saves the time and effort from the
regular navigation around the working zones and channels.
User can also delete or update the list in the Dynamic Zone.
Channel
Procedure:
1 < or > to Zone.
2 Press the Menu Select button directly below Zone. The
display shows the Zone screen.
3 U or D to <Dynamic Zone Channels>.
4 Press the Menu Select button below Sel. The display
returns to Home screen with the selected <Dynamic Zone
Channels> shown on the screen.
OR
Press the Menu Select button below Exit. The display
returns to Home screen without any changes.
Advanced Features
The dispatcher can classify regrouped radios into either of two
categories: Select Enabled or Select Disabled.
 Entering the Dynamic Zone to Select a Dynamic
 Saving a Channel in the Dynamic Zone from List
Selection
With the radio in Dynamic Zone, follow the procedure below.
Procedure:
1 < or > to ZnPr. Press the Menu Select button directly below
ZnPr to enter Program Zone screen.
2 Press the Menu Select button directly below Edit. The
display shows Search Options screen.
3 U or D to List Selecton. Press the Menu Select button
directly below Sel. The display shows Select Zone screen.
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4 U or D to the required zone. Press the Menu Select button
directly below Sel. The display shows Select Chan screen.
5 U or D to the required channel. Press the Menu Select
button directly below Sel. The display shows Channel
updated.
6 Press the Menu Select button directly below Exit to return
to Home screen.
 Saving a Channel in the Dynamic Zone from
Channel Name
Advanced Features
With the radio in Dynamic Zone, follow the procedure below.
52
Procedure:
1 < or > to ZnPr. Press the Menu Select button directly below
ZnPr to enter Program Zone screen.
2 Press the Menu Select button directly below Edit. The
display shows Search Options screen.
3 U or D to Channel Name. Press the Menu Select button
directly below Sel. The display shows Channel Name
screen.
4 A blinking cursor appears on the Channel Name screen.
Use the keypad to type or edit the channel name.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
English
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
5 Press the Menu Select button directly below Srch once the
entry is done to initiate searching.
OR
Press the Menu Select button directly below Cncl to return
to Search Options screen.
6 The display shows Searching....
OR
If the radio is triggered to search for an empty entry, the
display shows Invalid entry. Repeat step 4.
7 Once found, the display shows Channel updated.
OR
If the entry does not match, the display shows Channel
name not found. Repeat from step 4 or 5 if want to search
again.
8 Press H to return to Home screen.
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 Deleting a Channel in the Dynamic Zone
Procedure:
1 < or > to ZnPr. Press the Menu Select button directly below
ZnPr to enter Program Zone screen.
2 The display shows the dynamic channels list.
3 U or D to the saved dynamic channel. Press the Menu
Select button directly below Del. The display shows
Channel deleted.
4 Press the Menu Select button below Exit to return to Home
screen.
5 The Home screen shows <Dynamic Zone Channels>.
OR
The Home screen shows <Zone Name>+“Blank” if the
channel deleted is the Home channel.
This feature provides “address-book” capabilities on your radio.
Each entry corresponds to an alias (name) or ID (number) that
you use to initiate a call.
Contact entries are alphabetically sorted according to entry
alias. Each alias can have up to five IDs of different call types
associated with it.
Additionally, each entry, depending on context (conventional,
trunking, or phone), associates with one or more of the four
types of calls: Phone Call, Selective Call, Private Call, or Call
Alert.
Each entry within Contacts displays the following information:
Advanced Features
With the radio in Dynamic Zone, follow the procedure below.
Contacts
• Call Alias (Name)
• Call ID (Number)
• Call Type (Icon)
• WACN ID (Astro 25 Trunking IDs only)
• System ID
Note:
Your radio must be preprogrammed to allow you to
add, edit, or delete the contact entries.
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Your radio also supports a maximum of 50 call lists. Each list
can store up to 100 IDs (numbers).
Note:
Your radio is preprogrammed with a number of
contacts per Call Lists. Check with your dealer or
system administrator for more information.
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
 Making a Private Call from Contacts
Advanced Features
Note:
Use the Options Menu.
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the required subscriber alias.
4 Press the Menu Select button directly below Optn.
5 U or D to Call and press the Menu Select button directly
below Sel.
English
7 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
8 Press the PTT button to initiate the call. During the call, the
display shows the subscriber alias.
9 Press and hold the PTT button to talk. The LED lights up
solid red.
OR
Release the PTT button to listen.
10 If there is no voice activity for a preprogrammed period of
time, the call ends.
OR
The call ends when it reaches the maximum ring time.
Your radio must be preprogrammed to allow you to use
this feature.
Procedure:
54
6 U or D to select the call type.
OR
Use the PTT button.
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the required subscriber alias.
4 < or > to scroll through the available IDs for the selected
subscriber alias.
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5 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
display shows the subscriber alias.
7 Press and hold the PTT button to talk. The LED lights up
solid red.
OR
Release the PTT button to listen. The LED lights up solid
yellow.
8 If there is no voice activity for a preprogrammed period of
time, the call ends.
OR
The call ends when it reaches the maximum ring time.
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to {New Contact} and press the Menu Select
button directly below Sel.
4 U or D to Name and press the Menu Select button directly
below Edit.
5 The display shows Edit name and a blinking cursor
appears.
Use the keypad to enter the name.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
Advanced Features
6 Press the PTT button to initiate the call. During the call, the
 Adding a New Contact Entry
6 Press the Menu Select button directly below Ok once you
have entered the name.
OR
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Press the Menu Select button directly below Cncl to return
to the previous screen.
7 U or D to {Add Number} and press the Menu Select button
directly below Sel.
8 U or D to Number 1 and press the Menu Select button
directly below Edit.
9 The display shows Edit Number 1 and a blinking cursor
Advanced Features
appears.
Use the keypad to enter the number.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
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10 Press the Menu Select button directly below Ok once you
have entered the number.
OR
Press the Menu Select button directly below Cncl to return
to the previous screen.
11 U or D to Type 1 and press the Menu Select button directly
below Edit.
U or D to the required mode and press the Menu Select
button directly below Ok.
OR
Repeat Steps 8 through 10 to enter or edit the existing
system IDs.
OR
English
U or D to {Add Number} and press the Menu Select button
directly below Sel to add a new number. Repeat Steps 8
through 10.
12 Press the Menu Select button directly below Done once you
have finished.
13 The display shows <Entry> Stored, confirming that the
contact entry has been added.
14 The radio returns to the main Contacts screen.
 Deleting a Contact Entry
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the entry you want to delete and press the Menu
Select button directly below Optn.
4 U or D to Delete and press the Menu Select button directly
below Sel.
5 The display shows <Entry> confirm del?.
6 Select Yes to delete the entry.
The display shows <Entry> deleted and the radio returns
to the main screen for Contacts.
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OR
Select No to return to the main screen for Contacts.
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the entry you want to add to a call list and press
the Menu Select button directly below Optn.
4 U or D to Add to CallLst and press the Menu Select button
directly below Sel.
5 U or D to the required Call List and press the Menu Select
button directly below Add.
OR
U or D to Cncl to return to the main display for Contacts.
6 The display shows momentary Please wait before showing
<Entry> added, confirming the addition of the contact to
the list.
7 The radio returns to the main display for Contacts.
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the entry you want to remove from a call list and
press the Menu Select button directly below Optn.
4 U or D to Rm frm CallLst and press the Menu Select button
directly below Sel.
5 The display shows <Entry> remove?.
6 Press the Menu Select button directly below Yes to remove
Advanced Features
 Adding a Contact to a Call List
 Removing a Contact from a Call List
the entry from the Call List.
OR
Press the Menu Select button directly below No to return to
the main display for Contacts.
7 The display shows momentary Please wait before showing
<Entry> removed, confirming the removal of the contact
from the list.
8 The radio returns to the main display for Contacts.
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 Editing a Contact in a Call List
 Editing an Entry Alias
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the entry you want to edit and press the Menu
Select button directly below Optn.
4 U or D to Edit and press the Menu Select button directly
Advanced Features
below Sel.
5 U or D to the entry alias you wish to change and press the
Menu Select button directly below Edit.
6 A blinking cursor appears.
Use the keypad to edit the name.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
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English
7 Press the Menu Select button directly below Ok once you
have finished. The display returns to the Edit Contact
screen.
8 Press the Menu Select button directly below Done to save
your changes and return to the main screen for Contacts.
 Editing as Entry ID
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the entry you want to edit and press the Menu
Select button directly below Optn.
4 U or D to Edit and press the Menu Select button directly
below Sel.
5 U or D to the entry ID you wish to change and press the
Menu Select button directly below Edit.
6 A blinking cursor appears.
Use the keypad to edit the name.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
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7 Press the Menu Select button directly below Ok once you
have finished. The display returns to the Edit Contact
screen.
8 Press the Menu Select button directly below Done to save
your changes and return to the main screen for Contacts.
 Editing a Call Type
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
8 Press the Menu Select button directly below Done to save
your changes and return to the main screen for Contacts.
 Viewing Details of a Contact
Procedure:
1 < or > to Cnts.
2 Press the Menu Select button directly below Cnts. The
entries are alphabetically sorted.
3 U or D to the entry you want to view and press the Menu
Select button directly below Optn.
4 U or D to View and press the Menu Select button directly
Advanced Features
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
below Sel.
5 The display shows all the numbers associated with the
entry.
3 U or D to the entry you want to edit and press the Menu
Select button directly below Optn.
4 U or D to Edit and press the Menu Select button directly
below Sel.
5 U or D to Type and press the Menu Select button directly
below Edit.
6 U or D to choose from the list of call types given and press
the Menu Select button directly below Ok to select.
7 The display returns to the Edit Contact screen.
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Scan Lists
Scan lists are created and assigned to individual channels/
groups. Your radio scans for voice activity by cycling through the
channel/group sequence specified in the scan list for the current
channel/group.
Your radio supports different types of Scan Lists:
• Trunking Priority Monitor Scan List
• Conventional Scan List
Advanced Features
• Talkgroup Scan List
Please refer to a qualified radio technician for the maximum
number of Scan Lists can be programmed in your radio. These
lists must be preprogrammed by a qualified radio technician.
 Viewing a Scan List
Procedure:
1 < or > to ScnL.
2 Press the Menu Select button directly below ScnL.
3 U or D to view the members on the list.
4 Press H to exit the current display and return to the Home
screen.
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 Editing the Scan List
This feature lets you change scan list members and priorities.
Procedure:
Long press the preprogrammed Scan List Programming
button (side button) and proceed to Step 3.
OR
Follow the procedure below.
1 < or > to ScnL.
2 Press the Menu Select button directly below ScnL. The
display shows the lists that can be changed.
3 U or D to the entry you want to edit.
4 Press the Menu Select button directly below Sel to add and/
or change the priority of the currently displayed channel in
the scan list.
OR
Press the Menu Select button directly below Del to delete
the currently displayed channel from the scan list.
OR
Press the Menu Select button directly below Rcl to view the
next member of the scan list.
5 U or D to select more channels to be added or deleted.
OR
Use the keypad to go directly to additional channels to be
added or deleted.
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6 Press H to exit scan list programming and return to the
Home screen.
 Changing the Scan List Status
Procedure:
1 Long press the preprogrammed Scan List Programming
button (side button).
2 The display shows the programming mode icon and the first
list member.
3 U or D to the number you want to edit.
4 Press the Select button once to add the currently displayed
channel to the scan list.
OR
Press the Select button one or more times to change the
scan list status icon of the currently displayed channel.
5 U or D to select more list members whose scan status you
want to change.
OR
Use the keypad to go directly to that scan list member.
Procedure:
1 Below the Sel, Del, and Rcl screen, press the Menu Select
button directly below Sel to view and/or change the priority
status of the currently displayed channel.
OR
Below the Sel, Del, and Rcl screen, press the Select button
one or more times to view and/or change the scan list status
icon of the currently displayed channel.
2 A Scan icon indicates that the current channel is in the scan
list as a non-priority channel. The LED lights up solid green.
OR
A Priority-Two Channel Scan icon indicates that the current
channel is in the scan list as the Priority-Two channel. The
LED blinks green.
OR
A Priority-One Channel Scan icon indicates that the current
channel is in the scan list as the Priority-One channel. The
LED rapidly blinks green. You hear all traffic on the PriorityOne channel, regardless of traffic on non-priority channels.
OR
No icon indicates that the current channel is deleted from
the scan list.
Advanced Features
See Viewing and Changing the Priority Status on page 61 for
more information on how to add and/or change the priority of
the currently displayed channel in the scan list.
 Viewing and Changing the Priority Status
6 Press H to exit scan list programming and return to the
Home screen.
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Scan
 Making a Dynamic Priority Change (Conventional
Scan Only)
This feature allows you to monitor traffic on different channels
by scanning a preprogrammed list of channels.
 Turning Scan On or Off
Procedure:
Press the preprogrammed Scan button to initiate or stop scan.
OR
Follow the procedure below.
This change remains in effect until scan is turned off. Scan then
reverts to the preprogrammed (original) setting.
1 < or > to Scan.
1 When the radio locks onto the channel designated as the
2 Press the Menu Select button directly below Scan.
Advanced Features
While the radio is scanning, the dynamic priority change feature
allows you to temporarily change any channel in a scan list
(except for the Priority-One channel) to the Priority-Two
channel.
3 The display shows Scan off if scan is disabled. Press the
Menu Select button directly below Scan to enable scan.
OR
The display shows Scan on and the scan status icon if scan
is enabled. Press the Menu Select button directly below
Scan to disable scan.
4 The radio returns to the Home screen.
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Procedure:
new Priority-Two channel, press the preprogrammed
Dynamic Priority button.
2 The radio continues scanning the remaining channels in the
list.
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 Restoring a Nuisance Channel
If a channel continually generates unwanted calls or noise
(termed a “nuisance” channel), you can temporarily remove the
unwanted channel from the scan list.
Procedure:
To restore the deleted nuisance channel, do one of the
following:
This capability does not apply to priority channels or the
designated transmit channel.
• Turn the radio off and then turning it on again.
Procedure:
1 When the radio is locked onto the channel to be deleted,
press the preprogrammed Nuisance Delete button.
OR
< or > to Nuis. Press the Menu Select button directly below
Nuis.
OR
• Stop and restart a scan via the preprogrammed Scan button
or menu.
OR
• Change the channel via the MFK.
Advanced Features
 Deleting a Nuisance Channel
2 The radio continues scanning the remaining channels in the
list.
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Call Alert Paging
This feature allows your radio to work like a pager.
Advanced Features
Even if other users are away from their radios, or if they are
unable to hear their radios, you can send them an individual
Call Alert page. You can also verify if a radio is active on the
system.
 Sending a Call Alert Page
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
Depending on how your radio is programmed, when you make
an Enhanced Private Call, the radio either automatically sends
a call alert page if there is no answer after the maximum ring
time, OR when you press the PTT button.
Procedure:
Press the preprogrammed Quick Access (One-Touch) Call
Alert Paging button to send a page to the preprogrammed ID
and proceed to Step 5.
OR
Follow the procedure below.
Note:
1 < or > to Page.
This feature must be preprogrammed by a qualified
radio technician.
 Receiving a Call Alert Page
Procedure:
1 When you receive a Call Alert page, you hear four repeating
alert tones and the LED blinks green.
2 The display shows Page received.
Press any button to clear the Call Alert page. See Making a
Talkgroup Call on page 42 or Making a Private Call
(Trunking Only) on page 42 for more information on returning
the call.
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2 Press the Menu Select button directly below Page.
3 Press Cnts to scroll through and select the required ID.
OR
U or D to the required ID.
OR
Use the keypad to enter the required ID.
4 Press the PTT button to send the page.
5 The display shows Paging... <Number>.
6 If the call alert page is sent successfully, you hear a tone
and the display shows Ack received.
OR
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If the call alert page is not acknowledged, you hear a low
tone and the display shows No acknowledge.
OR
Press the Menu Select button directly below Ok to return to
the main screen for Contacts.
OR
Follow the procedure below.
1 < or > to Call.
2 Press the Menu Select button directly below Call.
3 U or D to select the alias or ID, and press the PTT button to
initiate the call.
4 If the target radio does not respond after a preprogrammed
the call alert page.
OR
Press the Menu Select button directly below No to exit the
screen without sending the call alert page.
6 The display shows Paging... <Alias>.
7 If the call alert page is sent successfully, you hear a tone
and the display shows Ack received.
OR
If the call alert page is not acknowledged, you hear a low
tone and the display shows No acknowledge.
8 The radio returns to the Home screen.
OR
Press the Menu Select button directly below Ok to return to
the main screen for Contacts.
Advanced Features
7 The radio returns to the Home screen.
5 Press the Menu Select button directly below Yes to send
period of time, the display shows Send page?.
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Emergency Operation
The Emergency feature is used to indicate a critical situation.
If the Top (Orange) button is preprogrammed to send an
emergency signal, this signal overrides any other
communication over the selected channel.
Your radio supports the following Emergency modes:
This feature allows you to send a data transmission, which
identifies the radio sending the emergency, to the dispatcher.
Note:
Emergency button press timer by default is set to 1
second. This timer is programmable from 0 – 6
seconds by a qualified technician.
Procedure:
• Emergency Alarm
1 Press the preprogrammed Emergency button.
• Emergency Call (Trunking Only)
2 The display shows Emergency and the current zone or
• Emergency Alarm with Emergency Call
• Silent Emergency Alarm
Advanced Features
 Sending an Emergency Alarm
Check with your dealer or system administrator for more
information on the programming of this feature.
Only one of the Emergency modes above can be assigned to
the preprogrammed Emergency button.
Note:
To exit emergency at any time, press and hold the
preprogrammed Emergency button for about a
second.
Man Down is an alternate way to activate the Emergency
feature on the condition the Emergency must be set up for this
feature to operate.
See Man Down on page 69 for details.
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channel. A short, you hear a medium-pitched tone and the
LED blinks red momentarily.
OR
You hear the radio sounds a short low-pitched tone to
indicate the selected channel does not support emergency
and rejects to launch emergency mode. The display shows
No emergency, if the selected channel does not support
emergency.
3 When you receive the dispatcher’s acknowledgment, the
display shows Ack received. You hear four tones, the
alarm ends, and the radio exits the Emergency Alarm mode.
OR
If no acknowledgement is received, the display shows
No acknowledge. The alarm ends and the radio exits the
Emergency Alarm mode.
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 Sending an Emergency Call (Trunking Only)
Note:
The radio operates in the normal dispatch manner
while in Emergency Call, except, if enabled, it returns
to one of the following:
• Tactical/Non-Revert – You talk on the channel you
selected before you entered the emergency state.
• Non-Tactical/Revert – You talk on a
preprogrammed emergency channel. The
emergency alarm is sent on this same channel.
Procedure:
1 Press the preprogrammed Emergency button.
2 The display shows Emergency and the current zone or
channel. You hear a short, medium-pitched tone and the
LED blinks red momentarily.
OR
The display shows No emergency, if the selected channel
does not support emergency.
3 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
4 Press and hold the PTT button. Speak clearly into the
microphone.
5 Release the PTT button to end the transmission and wait for
a response from the dispatcher.
about a second to exit the Emergency Call mode.
 Sending an Emergency Alarm with Emergency
Call
Procedure:
1 Press the preprogrammed Emergency button.
2 The display shows Emergency and the current zone or
channel. You hear a short, medium-pitched tone and the
LED blinks red momentarily.
OR
The display shows No emergency, if the selected channel
does not support emergency.
Advanced Features
This feature gives your radio priority access on a channel.
6 Press and hold the preprogrammed Emergency button for
3 The radio enters the Emergency Call state when:
You receive the dispatcher’s acknowledgment. The display
shows Ack received.
OR
You receive no acknowledgement. The display shows
No acknowledge.
OR
You press the PTT button while in the Emergency Alarm
mode.
4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from
your mouth.
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5 Press and hold the PTT button. Speak clearly into the
Note:
microphone.
• If the new channel is also preprogrammed for
Emergency, you can change channels while in
Emergency operation. The emergency alarm or call
continues on the new channel.
6 Release the PTT button to end the transmission and wait for
a response from the dispatcher.
7 Press and hold the preprogrammed Emergency button for
• If the new channel is NOT preprogrammed for
about a second to exit the Emergency Call mode.
Emergency, the display shows No emergency, and
you hear an invalid tone until you exit the Emergency
state or change to a channel preprogrammed for
Emergency.
 Sending a Silent Emergency Alarm
This feature allows you to send an Emergency Alarm to another
radio without any audio or visual indicators.
Procedure:
Advanced Features
1 Press the preprogrammed Emergency button.
2 The display shows no changes, the LED does not light up,
and you hear no tones.
3 The silent emergency state continues until you:
Press and hold the preprogrammed Emergency button for
about a second to exit the Silent Emergency Alarm mode.
OR
Press and release the PTT button to exit the Silent
Emergency Alarm mode and enter regular dispatch or
Emergency Call mode.
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For ALL Emergency signals, when changing channels:
 Using the Emergency Keep-Alive Feature
This feature, when enabled, prevents the radio from being
turned off via the MFK when the radio is in the Emergency
state.
Note:
The radio only exits the Emergency state using one of
the ways mentioned in the previous sections.
See Sending an Emergency Alarm on page 66,
Sending an Emergency Call (Trunking Only) on
page 67, Sending an Emergency Alarm with
Emergency Call on page 67, or Sending a Silent
Emergency Alarm on page 68.
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Man Down
The Man Down feature has three phases:
i
Man Down feature is an alternate way to activate the
Emergency feature if Emergency has been programmed in your
radio.
Your radio automatically activates Emergency Alarm or Call
when the radio achieves or passes a tilt angle threshold or a
combination of the angle threshold and radio motion below the
motion sensitivity level, depending upon how the radio is
programmed. The radio must stay in this condition for a
preprogrammed amount of time before the Emergency Alarm or
Call is activated.
Note:
It is recommended that an Emergency button is
preprogrammed in order to allow the user to exit the
emergency condition.
The Man Down feature provides a Clear function to the user.
After a Man Down condition has been detected, the user can
press a preprogrammed Clear button or preprogrammed Menu
Select button to cancel the Man Down condition. The radio
remains in the Man Down state without triggering an emergency
condition until the radio is moved out of the Man Down state, at
which point Man Down functionality resumes.
ii
iii
The radio senses the Man Down condition and Pre-Alert
Timer is initiated.
Man Down condition continues for the time duration defined
in the Pre-Alert Timer field. At the end of this time, the radio
alerts the user on the Man Down status with an audible alert
tone and Man Down text on the screen. The Post-Alert
Timer also initiates at this point.
Man Down condition continues for the time duration defined
in the Post-Alert Timer field. Once the timer expires, the
Emergency alarm is transmitted. The Man Down Clear
function is used in this phase to cancel the Man Down
condition.
Advanced Features
Man Down condition is determined based upon the radio tilt
angle or a combination of radio tilt angle and the lack of radio
motion.
The following scenarios affect the timers:
• Pressing the PTT button suspends the Man Down timers;
releasing the PTT button reinitiates the Pre-Alert Timer.
• Pressing other buttons on the radio does not impact these
timers.
• Repositioning the radio exits the Man Down feature, which
stops and resets the timers.
• Pressing a preprogrammed Clear button or pressing a Menu
Select button preprogrammed for Clear stops and resets the
timers. The timers do not restart until the radio is
repositioned.
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Note:
Emergency must be set up for this feature to operate.
For details on operating the Emergency alerts, please
see Emergency Operation on page 66.
If the radio is preprogrammed to horizontal only, it
must be worn in a vertical position otherwise the Man
Down alert may be inadvertently triggered.
When the radio is programmed with Man Down
feature, special care is required when charging the
radio with a wall mounted charger. See Handling
Your Radio on page 136 for details.
Advanced Features
 Pre-Alert Timer
This timer sets the amount of time that a Man Down condition
must be present before the radio-user is warned of the Man
Down condition.
When the radio detects that it has returned to the vertical
position or when the radio detects motion, the Pre-Alert timer
stops and is reset.
The Pre-Alert timer reinitiates when the radio detects it is in the
horizontal position or motionless again.
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 Post-Alert Timer
This timer sets the amount of time the radio needs to remain in
the Man Down condition before the Emergency alarm is
transmitted. When the Post-Alert Timer is initiated, the radio
alerts the user with an audible tone and displays the “ManDown” text.
See Exiting Man Down Feature on page 71 to exit Man Down
feature.
 Alerting User When Man Down Feature is
Triggered
The Man Down alert tone volume is directly related to the
radio’s volume. Ensure that the radio’s volume is loud enough
so that the user does not miss the Post-Alert tone.
Note:
If the radio is programmed with Silent Emergency, the
radio inhibits the alert tone and visual alert associated
with the emergency feature.
Note:
If the radio is programmed in Surveillance Mode, the
radio inhibits all tones and lights on the radio including
the Man Down tones.
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 Re-Initiating Man Down
When the user does not clear the Man Down condition and the
Post-Alert Timer comes to an end, Emergency Alarm or call is
triggered. The radio sends emergency message to units within
the same Talkgroup. The radio also sends ID number and GPS
coordinates to dispatcher if these features are enabled. User
can exit Emergency following the Emergency procedure. See
Emergency Operation on page 66 for details.
After exiting the Emergency Operation when the radio is still in
Man Down condition (tilted achieving threshold angle or
motionless), user must first exit Man Down condition to then reinitiate the Man Down feature.
Note:
At this point the Man Down features is complete. Use
normal Emergency procedures to cancel Emergency
transmissions.
 Exiting Man Down Feature
Procedure:
Return the radio to the vertical position
OR
Shake the radio (when motion sensitivity is enabled).
Advanced Features
 Triggering Emergency
If you are not in a real Man Down situation, you should exit the
Man Down feature and prevent emergency from going off with
the following operation.
Procedure:
Repositioning the radio or shaking the radio (when motion
sensitivity is enabled).
OR
Press the preprogrammed Man Down Clear button to exit.
OR
Press the Menu Select Button below Clr to exit.
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 Testing the Man Down Feature
 Handling Man Down Functional Error Messages
Note:
Procedure:
Enable the Emergency feature with Silent Alarm
disabled, but not in Surveillance Mode before running
this test on the radio.
Procedure:
When Man Down is enabled on the radio:
1 Turn the radio on and place in the vertical position, for at
least 5 seconds.
2 Lay the radio down in the horizontal position.
3 Wait for alert tone.
Advanced Features
4 The radio alerts with audible tone and displays Man-Down.
OR
If no tone is heard, make sure that the Man Down feature is
enabled on your radio. If Man Down feature was not
enabled, please enable it and go through steps 1,2 and 3
again.
OR
If the Man Down feature is enabled and no tone is heard,
send the radio to a qualified technician.
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1 If your radio display shows one of the following error
messages: Hardware board absent, Man-Down Hw
error or Hw Board Mismatch. Send the radio to the
qualified technician to fix this error.
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Advanced
Automatic Registration Service (ARS)
Data applications within the fixed network can determine the
presence of a device on the system and send data to the
device. For example: Text Messaging Service (TMS).
The Automatic Registration Service for the radio consists of
two (2) modes:
• ARS Server Mode (default mode)
• ARS Non-Server Mode
Note:
The default ARS mode can be changed by a qualified
radio technician using the radio’s programming
software.
Procedure:
Turn the preprogrammed MFK, once the zone you want is
displayed, to the desired mode.
OR
Follow the procedure below.
1 < or > to Chan.
2 Press the Menu Select button directly below Chan. The
display shows the current channel name.
3 U or D to the required channel or mode.
4 In ARS Server Mode, the display shows the zone, and ARS
Advanced Features
This feature provides an automated data application registration
for the radio. When you turn on the radio, the device
automatically registers with the server.
 Selecting or Changing the ARS Mode
server channel.
OR
In ARS Non-Server Mode, the display shows the zone, and
ARS non-server channel.
OR
If the channel or mode selected is unprogrammed, the
display shows Unprogrammed. Repeat Step 3.
5 Press Sel to confirm the displayed channel.
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 Accessing the User Login Feature
This feature allows you as the user to be associated with the
radio. With this association, every data application (Example:
Text Messaging Service) takes on a friendly username.
You can still send text messages without logging in as a user.
The user login feature only enables the recipient of your
message to identify you as the sender by assigning a username
to your message.
Note:
A predefined username that’s set more than the
maximum allowed characters in a invalid name.
Advanced Features
 Logging In as a User
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Procedure:
Press the preprogrammed User Login button and proceed to
Step 3.
OR
Follow the procedure below.
1 < or > to User.
2 Press the Menu Select button directly below User.
3 The display shows the User Login screen.
4 U or D to {ID Entry} and press the Menu Select button
directly below Edit to enter ID.
A blinking cursor appears on the screen.
Use the keypad to type or edit a username.
English
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
Press the Menu Select button directly below Ok to submit.
OR
U or D to scroll through the list of predefined usernames.
Press the Menu Select button directly below Sel to select
the predefined username.
OR
Press and hold U or D to scroll through the list of predefined
usernames at a fast scroll rate.
Press the Menu Select button directly below Sel to select
the predefined username.
5 If the ID is invalid, the display shows momentary Invalid ID.
Repeat Step 4.
OR
A blinking cursor appears. Enter your Personal Identification
Number (PIN) number.
6 Press the Menu Select button directly below Logn.
7 In ARS Server Mode, the display shows the User Login
Indicator icon, the ID, and In progress, with Cncl.
OR
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8 If the username is invalid, login fails and the user login
failure indicator (IP indicator) icon blinks. The display also
shows momentary Login failed. Repeat Step 4.
OR
If the PIN is invalid, login fails and the user login failure
indicator (IP indicator) icon blinks. The display also shows
momentary Login failed. Repeat Step 6.
OR
Press the Menu Select button directly below Cncl to cancel
the login in progress screen and return to the initial user
login screen.
OR
Wait for the logged in confirmation screen. If the login
process is successful, the display shows the successful user
login indicator (IP indicator) icon and Logged in, with Logt
and Exit.
 Logging Out
When you have logged in or you are using Offline mode, you
can log out.
Procedure:
1 Press the Menu Select button directly below Logt.
2 The display shows the User Login Indicator icon and Clear
private data?.
3 Select Yes to clear all your private data. The display shows
momentary Private data cleared.
OR
Select No to keep your private data.
Note:
Advanced Features
In ARS Non-Server Mode, the display shows the User Login
Indicator icon, the ID, and Logged in, with Logt and Exit.
OR
In non-ARS enabled mode, the display shows Offline, with
Logt and Exit.
Private data refers to all messages in the text
messaging inbox, Draft, and Sent folder. The next user
is able to access the Inbox, Draft and Sent messages if
private data is not deleted.
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Text Messaging Service (TMS)
This features allows you to quickly send and receive messages
and run database queries directly from your radios.
The types of text messages available:
• A new text message (free form message).
• A predefined message (quick text message).
• An edited quick text message.
• A query.
Advanced Features
Note:
Query is only available after the user successfully
logged in with a Two-Factor Authentication feature.
See Two-Factor Authentication on page 88 for
details.
 Accessing the TMS Features
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
Press the Menu Select button directly below Back at
any time to return to the previous screen.
Procedure:
Press the preprogrammed Data Feature button or the TMS
Feature button to access the TMS feature screen.
OR
Press and hold the preprogrammed Data Feature button or the
TMS Feature button to access the Inbox.
OR
Follow the procedure below.
The main menu consists of the following options:
1 < or > to TMS.
• Inbox
2 Press the Menu Select button directly below TMS to access
• Compose
3 U or D to scroll through the main menu options.
• Drafts
• Sent
Note:
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the TMS feature screen.
See Status Icons on page 21 for more information on
the TMS icons and TMS Menu Options on page 25 for
more information on each menu option.
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 Composing and Sending a New Text Message
During the uppercase and lowercase mode, multitapping the keys only scrolls through the letters. For
example, A->B->C, a->b->c.
During the numeric mode, except for 1, pressing the
keypad only enters the numeric digits. Subsequent
presses of the same key inserts the same digit to the
text message (no multi-tap).
Procedure:
1 < or > to TMS.
2 Press the Menu Select button directly below TMS to access
the TMS feature screen.
3 U or D to Compose and press the Menu Select button
directly below Sel.
OR
Press the Menu Select button directly below Exit to return to
the Home screen.
4 U or D to Text Message and press the Menu Select
button directly below Sel to compose a new message.
Use the keypad to type or edit your message.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
6 Press the Menu Select button directly below Optn once the
message is composed.
7 U or D to Send Message and press the Menu Select
Advanced Features
Note:
5 A blinking cursor appears on the Compose screen.
button directly below Sel.
8 U or D to scroll through the address list and highlight the
required address.
OR
U or D to {Other Recpnt} and press the Menu Select
button below Edit.
A blinking cursor appears on the Enter Address screen.
Use the keypad to type the address entry.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
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Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
9 Press the Menu Select button below Send or the PTT
button to send the message.
10 The display shows the Send Message screen and
Sending msg.
11 If the message is sent, you hear a tone and the display
Advanced Features
shows Msg sent.
OR
If the message is not sent, you hear a low tone and the
display shows Send failed.
If the message fails to send, the radio returns you to the main
TMS screen.
Note:
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You can append a priority status and/or a request reply
to your message. See Using the Priority Status and
Request Reply Features on page 80 for more
information.
You can also select the Save to Drafts option to save
your message in the Drafts folder to send it at a later
time. See Accessing the Drafts Folder on page 84
for more information.
 Sending a Quick Text Message
Quick Text messages are messages that are predefined and
usually consist of messages that are used most frequently.
Each Quick Text message has a maximum length of 50
characters.
Procedure:
Press the preprogrammed Quick Text button and proceed to
Step 4.
OR
Follow the procedure below.
1 < or > to TMS.
2 Press the Menu Select button directly below TMS to access
the TMS feature screen.
3 U or D to Compose and press the Menu Select button
directly below Sel.
OR
Press the Menu Select button directly below Exit to return to
the Home screen.
4 U or D to Quick Text and press the Menu Select button
directly below Sel for a predefined message.
5 U or D to scroll through the list of messages and press the
Menu Select button directly below Sel to select the required
message.
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6 The message appears on the Compose screen, with a
7 Press the Menu Select button directly below Optn.
8 U or D to Send Message and press the Menu Select
button directly below Sel.
9 U or D to scroll through the address list and highlight the
required address.
OR
U or D to {Other Recpnt} and press the Menu Select
button below Edit.
A blinking cursor appears on the Enter Address screen.
Use the keypad to type the address entry.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
10 Press the Menu Select button below Send or the PTT
button to send the message.
11 The display shows the Send Message screen and
Sending msg.
12 If the message is sent, you hear a tone and the display
shows Msg sent.
OR
If the message is not sent, you hear a low tone and the
display shows Send failed.
Advanced Features
blinking cursor at the end of it.
Use the keypad to edit the message, if required.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
If the message fails to send, the radio returns you to the main
TMS screen.
Note:
You can append a priority status and/or a request reply
to your message. See Using the Priority Status and
Request Reply Features on page 80 for more
information.
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 Using the Priority Status and Request Reply
Features
Before sending your message, you can append a priority status
and/or a request reply to your message.
 Appending a Priority Status to a Text Message
Note:
The Priority Status icon on a message does not imply
that the message gets higher priority over the other
messages when it is being transmitted. It is just an
indication that can be embedded into a message to let
the receiver know that the message is important.
Advanced Features
Procedure:
After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more
information):
1 Press the Menu Select button directly below Optn.
2 U or D to Mark Important and press the Menu Select
button directly below Sel to indicate the message as
important.
3 The priority status icon appears beside the normal message
icon on the label bar.
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 Removing a Priority Status from a Text Message
Procedure:
After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more
information):
1 Press the Menu Select button directly below Optn.
2 U or D to Mark as Normal and press the Menu Select
button directly below Sel to remove the priority status from
the message.
3 The display shows the normal message icon on the label
bar.
 Appending a Request Reply to a Text Message
Procedure:
After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more
information):
1 Press the Menu Select button directly below Optn.
2 U or D to Req Reply and press the Menu Select button
directly below Sel to request for a reply.
3 The request reply icon appears beside the normal message
icon on the label bar.
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 Removing a Request Reply from a Text Message
After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more
information):
1 Press the Menu Select button directly below Optn.
2 U or D to No Req Reply and press the Menu Select button
directly below Sel to remove the priority status from the
message.
3 The display shows the normal message icon on the label
bar.
Text Message
Procedure:
After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more
information):
1 Press the Menu Select button directly below Optn.
2 U or D to Mark Important and press the Menu Select
button directly below Sel to indicate the message as
important.
AND
U or D to Req Reply and press the Menu Select button
directly below Sel to request for a reply.
Advanced Features
Procedure:
 Appending a Priority Status and a Reply Request to a
3 The priority status and request reply icons appear beside
the normal message icon on the label bar.
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 Removing a Priority Status and a Reply Request from
 Managing Text Messages
a Text Message
Procedure:
After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more
information):
1 Press the Menu Select button directly below Optn.
Advanced Features
2 U or D to Mark as Normal and press the Menu Select
button directly below Sel to indicate the message as
important.
AND
U or D to No Req Reply and press the Menu Select button
directly below Sel to request for a reply.
3 The display shows the normal message icon on the label
bar.
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 Receiving a Text Message
Note:
When you receive a message that is flagged with the
“Request Reply” icon, you must manually respond to
the sender that you have received the message. The
system will not automatically send back a notification
that the radio has received such message.
Procedure:
When you receive a message, press and hold the
preprogrammed Data Feature button or the TMS Feature
button to access the Inbox and go to Step 3.
OR
Follow the procedure below.
1 The new message icon appears and the display shows
momentary New msg.
2 Press the Menu Select button directly below TMS to access
the Inbox.
3 The display shows a list of aliases or IDs, with the sender of
the latest received message on top.
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 Viewing a Text Message from the Inbox
Note:
U or D to read the message if fills more than one
screen.
Procedure:
Press the preprogrammed Data Feature button or the TMS
Feature button to access the TMS feature screen, and proceed
to Step 3.
OR
Press and hold the preprogrammed Data Feature button or the
TMS Feature button to access the Inbox and proceed to Step 4.
OR
Follow the procedure below.
1 < or > to TMS.
2 Press the Menu Select button directly below TMS to access
the TMS feature screen.
3 U or D to Inbox and press the Menu Select button below
Sel.
4 The display shows a list of aliases or IDs, with the sender of
the latest received message on top.
5 U or D to the required aliases or ID and press the Menu
Select button below Sel to view the message.
• Select Optn to configure the message settings.
• Select Del to delete the message.
• Select Back to return to the previous screen.
Note:
The icon at the top right corner of the screen indicates
the status of the message. See Text Messaging
Service (TMS) Icons on page 24 for more information.
 Replying to a Received Text Message
Note:
The original date and time stamp, address and
message content is automatically appended to the
reply message.
Advanced Features
The Inbox can hold up to thirty (30) messages.
While on the view message screen, press the Menu Select
button directly below Optn, Del, or Back to access the option.
Procedure:
1 U or D to the required aliases or ID and press the Menu
Select button below Sel to view the message.
2 Press the Menu Select button directly below Rply to reply to
a message.
3 U or D to Text Message and press the Menu Select
button directly below Sel.
OR
U or D to Quick Text and press the Menu Select button
directly below Sel for a predefined message.
OR
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U or D to scroll through the list of messages and press the
Menu Select button directly below Sel to select the required
message.
4 A blinking cursor appears on the Compose screen.
Press the Menu Select button directly below Back at any time to
return to the previous screen.
Note:
OR
The predefined message appears on the Compose screen,
with a blinking cursor at the end of it.
Advanced Features
5 Use the keypad to type or edit your message.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
6 Press the Menu Select button directly below Optn once you
have finished writing the message.
7 U or D to Send Message and press the Menu Select
button directly below Sel to send the message.
8 The display shows the Send Message screen and
Sending msg.
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You can append a priority status and/or a request reply
to your message. See Using the Priority Status and
Request Reply Features on page 80 for more
information.
 Accessing the Drafts Folder
This folder stores the messages that were saved previously.
The Drafts folder can hold up to 10 messages. The oldest draft
in the folder is deleted when the 11th message comes in.
Procedure:
1 < or > to TMS.
2 Press the Menu Select button directly below TMS to access
the TMS feature screen.
3 U or D to Drafts and press the Menu Select button below
Sel.
4 The display shows a list of drafts, with the latest text
message drafted on top.
5 U or D to the required text message press the Menu Select
button below Sel to view the message.
Press the Menu Select button directly below Edit, Del., or Back
to access the option.
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• Select Edit to edit the message before sending it.
• Select Del to delete the message.
3 U or D to Sent and press the Menu Select button below
Sel.
4 The display shows a list of aliases or IDs, with the recipient
 Managing Sent Text Messages
5 U or D to the required aliases or ID and press the Menu
Once a message is sent to another radio, it is saved in the Sent
folder. The most recent sent text message is always added to
the top of the Sent list.
The Sent folder is capable of storing a maximum of ten (10) last
sent messages. When the folder is full, the oldest message in
the folder is deleted when the 11th message comes in.
 Viewing a Sent Text Message
Procedure:
Press the preprogrammed Data Feature button or the TMS
Feature button to access the TMS feature screen, and proceed
to
Step 3.
OR
Follow the procedure below.
of latest sent message on top.
Select button below Sel to view the message.
While on the view message screen, press the Menu Select
button directly below Optn, Del, or Back to access the option.
• Select Optn to configure the message settings.
• Select Del to delete the message.
• Select Back to return to the previous screen.
Note:
Advanced Features
• Select Back to return to the previous screen.
The icon at the top right corner of the screen indicates
the status of the message. See Text Messaging
Service (TMS) Icons on page 24 for more information.
1 < or > to TMS.
2 Press the Menu Select button directly below TMS to access
the TMS feature screen.
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 Sending a Sent Text Message
Procedure:
1 Press the Menu Select button directly below Optn while
viewing the message.
2 U or D to Send Message and press the Menu Select
button directly below Sel.
Advanced Features
3 U or D to scroll through the address list and highlight the
required address.
OR
U or D to {Other Recpnt} and press the Menu Select
button below Edit.
A blinking cursor appears on the Enter Address screen.
Use the keypad to type the address entry.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
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4 Press the Menu Select button below Send or the PTT
button to send the message.
5 The display shows the Send Message screen and
Sending msg.
Press the Menu Select button directly below Back at any time to
return to the previous screen.
Note:
You can append a priority status and/or a request reply
to your message. See Using the Priority Status and
Request Reply Features on page 80 for more
information.
 Deleting a Text Message
Procedure:
From the Inbox, Draft, or Sent screen:
1 U or D to scroll through the messages.
2 Press the Menu Select button directly below Del to delete
the current message.
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 Deleting All Text Messages
Press the preprogrammed Data Feature button or the TMS
Feature button to access the TMS feature screen, and proceed
to
Step 3.
OR
Follow the procedure below.
1 < or > to TMS.
2 Press the Menu Select button directly below TMS to access
the TMS feature screen.
3 U or D to Inbox or Sent then press the Menu Select
button below Clr to select all messages in the selected
folder.
4 The display shows Del All?.
5 Press the Menu Select button directly below Yes to delete
all the messages in the selected folder.
OR
Press the Menu Select button directly below No to return to
the main TMS screen.
The ASTRO 25 Advanced Messaging Solution allows you to
quickly send and receive messages and run database queries
directly from your data-enabled Motorola two-way radios.
Federal mandate requires Two-Factor Authentication when
querying Federal and State databases. With this advance
messaging solution you have the ability enable Two-Factor
Authentication.
With Query and Two-Factor Authentication, you can use a
secure system logon to initiate and receive key information on
people, vehicles and properties when doing the regular security
patrol. You can access to local or external databases such as
the National Crime Information Center (NCIC), for "Hot Hits" on
priors and warrants. Query and Two-Factor Authentication has
Criminal Justice Information Services (CJIS) security
compliance for queries.
Advanced Features
Procedure:
ASTRO 25 Advanced Messaging Solution
With this Advanced Messaging Solution, ARS functionality
splits between two protocols:
• ARS for Device Registration
• New User Authentication for User Login
TMS functionality splits between two protocols:
• TMS for messaging
• New Service Advertisement for service availabilities
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The radio with Two-Factor capabilities are backward compatible
with the existing device registration system and TMS servers.
 System Setup for ASTRO Advanced Messaging
Advanced Features
Solution
 Two-Factor Authentication
Two-Factor Authentication is an extension of existing ARS and
TMS operation. This feature allows you to authenticate yourself
with a username, unit ID, password and passcode.
Your user name, unit ID and password all need to be
provisioned in PremierOne™. Your user account in PremierOne
needs to be linked to an RSA account specifying a token to be
used with the Two-Factor passcode.
The purpose of this feature is to allow the sender of a text
message to address a specific user of the radio, so the
message is delivered to the user, not to the radio which may
have any user using it at the time.
The radios caches the user name, unit ID and or Single Factor
password in the codeplug, this allows the radio to automatically
log in to use Single Factor authentication upon power up or
mode change. The Two-Factor passcode is not stored in the
codeplug. You can upgrade the Single Factor session to a TwoFactor session by entering the Two-Factor passcode only. After
an interruption (for example mode change, DSR switch over,
power loss) the radio is capable of restoring the active session
in its current state as long as the session is active in the server .
Secondly, this feature supports query authentication
requirements so the query service knows which user originated
a query.
Note:
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Power loss and power down are different activities,
power down occurs when the user intentionally powers
off the radio, power loss is when the battery dies or is
removed from the unit.
You can still send text messages without logging in as a user.
The user login feature only enables the recipient of your
message to identify you as the sender by assigning a username
to your message.
Note:
A predefined username that’s set more than the
maximum allowed characters is an invalid name.
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 Logging into Two-Factor Authentication
1 < or > to User.
2 Press the Menu Select button directly below User.
3 The display shows the User Login screen.
4 U or D to {ID Entry} and press the Menu Select button
directly below Edit. A blinking cursor appears.
Use the keypad to type or edit a username.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
Press the Menu Select button directly below Ok to submit.
OR
U or D to scroll through the list of predefined usernames.
Press the Menu Select button directly below Sel to select
the predefined username.
OR
5 If the selected predefined username has more than the
maximum allowed characters, or an invalid character in it,
the display shows momentary Invalid ID. Repeat Step 4.
OR
For radio enabled with Unit ID, proceed to step 6 to enter
your Unit ID.
OR
Use the keypad to enter your password and proceed to step
8.
6 U or D to {UnitID Entry} and press the Menu Select button
Advanced Features
Procedure:
Press the preprogrammed User Login button and proceed to
Step 3.
OR
Follow the procedure below.
Press and hold U or D to scroll through the list of predefined
usernames at a fast scroll rate.
Press the Menu Select button directly below Sel to select
the predefined username.
directly below Edit. A blinking cursor appears. Use the
keypad to type or edit a Unit ID.
Press the Menu Select button directly below Ok to submit.
OR
U or D to scroll through the list of predefined Unit IDs.
Press the Menu Select button directly below Sel to select
the predefined Unit ID.
OR
Press and hold U or D to scroll through the list of predefined
Unit IDs at a fast scroll rate.
Press the Menu Select button directly below Sel to select
the predefined Unit ID.
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7 If the selected predefined Unit ID has more than the
maximum allowed characters, or an invalid character in it,
the display shows momentary Invalid UnitID. Repeat Step
6.
OR
A blinking cursor appears. Enter your password.
8 Press the Menu Select button directly below Logn or Ok.
Advanced Features
9 If only one-factor is enabled, the display shows 1F logged
in status. The login operation is complete.
OR
If login fails, the display shows momentary Login failed.
The display returns to User Login screen. Repeat Step 4.
OR
For radio enabled with two-factor login, a blinking cursor
appears. Enter your passcode.
 Logging out of Two-Factor Authentication
Procedure:
1 Press the Menu Select button directly below Logt.
2 The display shows Clear private data?.
OR
If the Delete Messages On Session End feature is enabled,
the display shows momentary Private data cleared.
3 Select Yes to clear all your private data. The display shows
momentary Private data cleared.
OR
Select No to keep your private data.
Note:
Private data refers to all messages in the text
messaging Inbox, Draft, and Sent folder. The next user
is able to access the Inbox, Draft and Sent messages if
private data is not deleted.
Note:
Radio which is successfully logged in to the secured
system receives advertisement from the server that the
access to the data for query is enabled.
10 Press the Menu Select button directly below Logn. The
display shows In progress.
11 If the login fails, the display shows momentary 2F pscd
failed. The display shows User Login screen with 1F
logged in status. Press the Menu Select button directly
below Pscd to repeat step 9.
OR
The display shows User Login screen with 2F logged in
status to indicate Two-Factor Authentication complete.
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 Sending a Query
You shall receive a service advertisement message to indicate
the Query is available after after you have successfully logged
in the radio with a Two-Factor Authentication.
Note:
The query server must be selected as the destination
so that it can receive the query message and respond
the query with text message. The query server must be
an entry in the data user list in the CPS.
4 U or D to Query and press the Menu Select button directly
below Sel for a predefined message.
5 U or D to scroll through the list of messages and press the
Menu Select button directly below Sel to select the required
message.
6 The message appears on the Compose screen, with a
blinking cursor at the end of it.
Use the keypad to edit the message, if required.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
Procedure:
Press the preprogrammed TMS Query button and proceed to
Step 5.
OR
Follow the procedure below.
7 Press the Menu Select button directly below Optn.
1 < or > to TMS.
8 U or D to Send Message and press the Menu Select
2 Press the Menu Select button directly below TMS to access
the TMS feature screen.
3 U or D to Compose and press the Menu Select button
directly below Sel.
OR
Advanced Features
This feature is available for radio users who have successfully
logged in with the Two-Factor Authentication. Query is a special
form of Quick Text marked with a flag that is replied or
dispatched in normal TMS message. The query template needs
to be configured in the quick test list of the CPS. You can
choose from the quick text list, including queries if present.
Press the Menu Select button directly below Exit to return to
the Home screen.
button directly below Sel.
9 U or D to scroll through the address list and highlight the
required address.
OR
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U or D to {Other Recpnt} and press the Menu Select
button below Edit.
A blinking cursor appears on the Enter Address screen.
Use the keypad to type the address entry.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
Advanced Features
10 Press the Menu Select button below Send or the PTT
button to send the message.
11 The display shows the Send Message screen and
Sending msg.
12 If the message is sent, you hear a tone and the display
shows Msg sent.
OR
If the message is not sent, you hear a low tone and the
display shows Send failed.
If the message fails to send, the radio returns you to the main
TMS screen.
Note:
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The server responds to your query with the required
report in text messages.
You can append a priority status and/or a request reply
to your message. See Using the Priority Status and
Request Reply Features on page 80 for more
information.
 Receiving a Query
You shall received the information you have requested in TMS
format.
Procedure:
1 You hear an unique, high-pitched chirp and the display
shows the message icon flagged with “Priority”. the display
shows momentary New msg.
2 Press and hold the preprogrammed Data Feature button or
the TMS Feature button to access the Inbox and go to Step
3.
OR
Press the Menu Select button directly below TMS to access
the Inbox.
3 The display shows a list of aliases or IDs, with the sender of
the latest received message on top.
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Secure Operations
Unlike other forms of security, Motorola digital encryption
provides signaling that makes it virtually impossible for others to
decode any part of an encrypted message.
Procedure:
Press the preprogrammed Secure/Clear button to the clear
position.
Note:
 Selecting Secure Transmissions
The radio will not transmit until you set the Secure/
Clear button to the secure position.
Procedure:
Press the preprogrammed Secure/Clear button to the secure
position.
Note:
If the selected channel is preprogrammed for clear-only
operation – when you press the PTT button, you hear
an invalid mode tone and the display shows Clear TX
only.
The radio will not transmit until you set the Secure/
Clear button to the clear position.
If the selected channel is preprogrammed for secureonly operation – when you press the PTT button, you
hear an invalid mode tone and the display shows
Secure TX only.
The radio can be configured to ignore the clear voice or
insecured transmission when the radio is in secured
transmission. Check with your agent for details.
Advanced Features
Secure radio operation provides the highest commercially
available level of voice security on both trunked and
conventional channels.
 Selecting Clear Transmissions
 Managing Encryption
 Loading an Encryption Key
Note:
Refer to the key-variable loader (KVL) manual for
equipment connections and setup.
Procedure:
1 Attach the KVL to your radio.
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2 The display shows Keyloading, and all other radio
functions, except for power down, backlight, and volume,
are locked out.
3 Select the required keys and press the Menu Select button
directly below LOAD on the KVL. This loads the encryption
keys into your radio.
4 When the key has been loaded successfully, you hear a
short tone for single-key radios.
OR
When the key has been loaded successfully, you hear an
alternating tone for multikey radios.
 Using the Multikey Feature
This feature allows the radio to be equipped with different
encryption keys and supports the DES-OFB algorithm.
There are two types:
• Conventional Multikey – The encryption keys can be tied
(strapped), on a one-per-channel basis, through Customer
Programming Software. In addition, you can have operatorselectable keys, operator-selectable keysets, and operatorselectable key erasure. If talkgroups are enabled in
conventional, then the encryption keys are strapped to the
talkgroups.
Advanced Features
• Trunked Multikey – If you use your radio for both
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conventional and trunked applications, you have to strap your
encryption keys for trunking on a per-talkgroup or
announcement-group basis. In addition, you may strap a
different key to other features, such as dynamic regrouping,
failsoft, or emergency talkgroup. You can have operatorselectable key erasure.
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 Selecting a Keyset
Procedure:
This feature allows you to select one or more groups of several
encryption keys from among the available keys stored in the
radio.
1 < or > to Key.
2 Press the Menu Select button directly below Key. The
display shows the last user-selected and stored encryption
key, and the available menu selections.
3 U or D to scroll through the encryption keys.
OR
Use the keypad to enter the number of the desired key.
4 Press the Menu Select button directly below Sel to save the
newly selected key and return to the Home screen.
OR
Press H, the PTT button, or the Menu Select button directly
below Exit to exit.
OR
Turn the MFK to exit.
Note:
When the selected key is erased, you hear a
momentary keyfail tone and the display shows Key
fail.
OR
When the selected key is not allowed, you hear a
momentary illegal key tone and the display shows
Illegal key.
For example, you could have a group of three keys structured to
one keyset, and another group of three different keys structured
to another keyset; by changing keysets, you would
automatically switch from one set of keys to the other.
Every channel to which one of the original keys was tied now
has the equivalent new key instead.
Note:
Press H, the PTT button, or the Exit menu selection,
or turn the MFK to exit this menu at any time without
changing the keyset selection.
Advanced Features
 Selecting an Encryption Key
Procedure:
1 < or > to KSet.
2 Press the Menu Select button directly below KSet. The
display shows the last user-selected and stored keyset, and
the available keyset menu selections.
3 U or D to scroll through the keysets.
OR
Use the keypad to enter the number of the desired keyset.
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4 Press the Menu Select button directly below Sel to save the
At Erase single key?, press the Menu Select button
directly below Yes to erase the displayed encryption key
OR No to return to the previous screen.
newly selected keyset.
5 The radio exits keyset selection and returns to the Home
screen.
7 Press H, the PTT button, or the Menu Select button directly
below Exit to exit.
OR
Turn the MFK to exit.
 Erasing the Selected Encryption Keys
This feature allows you to erase all or selected encryption keys.
Procedure:
1 < or > to Eras.
Advanced Features
2 Press the Menu Select button directly below Eras. The
display shows the last user-selected and stored encryption
key, and the available menu selections.
3 U or D to the desired encryption key.
OR
Use the keypad to enter the number of the desired key.
4 Press the Menu Select button directly below Optn. The
display shows the available key erase options.
5 U or D to the required option and press the Menu Select
button directly below Sel.
6 At Erase all keys?, press the Menu Select button directly
below Yes to erase all the encryption keys in the radio OR
No to return to the previous screen.
OR
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OR
Use the preprogrammed Top Side (Select) button and Top
(Orange) button to erase the single key in radios with the
single-key option, and to erase all keys in radios with the
multikey option.
1 Press and hold the Top Side (Select) button.
2 While holding Top Side (Select) button down, press the Top
(Orange) button.
3 The display shows Please wait.
4 When all the encryption keys have been erased, the display
shows All keys erased.
Note:
DO NOT press the Top (Orange) button before
pressing the Top Side (Select) button, unless you are
in an emergency situation as this sends an emergency
alarm.
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 Requesting an Over-the-Air Rekey (ASTRO
Conventional Only)
Procedure:
1 < or > to Reky.
2 Press the Menu Select button directly below Reky.
3 Press the PTT button to send the rekey request.
OR
Press the PTT button again, or the Home or Emergency
button, to exit the feature and transmit in normal mode.
4 If the rekey operation fails, you hear a bad-key tone and the
display shows Rekey fail.
Note:
The rekey operation failure indicates that your radio
does not contain the Unique Shadow Key (USK). This
key must be loaded into the radio with the key-variable
loader (KVL) before the rekey request can be sent.
This feature allows to view or define MDC Over-the-Air
Rekeying (OTAR) features.It is applied only when operating in
secure encrypted mode and only for conventional
communications. In additional to Rekey Requests, OTAR
transmissions include Delayed Acknowledgements, and Powerup Acknowledgements.
Some of the options selected may also need to be set up at the
Key Management Controller (KMC) site to work properly.
Note:
This feature must be preprogrammed by a qualified
radio technician. Check with your dealer or system
administrator for more information.
Advanced Features
This feature, also known as OTAR, allows the dispatcher to
reprogram the encryption keys in the radio remotely. The
dispatcher performs the rekey operation upon receiving a rekey
request from the user.
 MDC Over-the-Air Rekeying (OTAR) Page
 Infinite UKEK Retention
This feature enables Unique Key Encryption Key (UKEK) to be
permanently stored in the radio even when all of the encryption
keys is erased. Without this UKEK key, the radio could not be
over the air rekeyed.
Note:
This feature must be preprogrammed by a qualified
radio technician. Check with your dealer or system
administrator for more information.
Refer to your local key management supervisor for
more information.
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 Hear Clear
Security
There are two components of Hear Clear.
1 Companding:
Reduces the channel noise, e.g. OTA transmission, that is
predominantly present in UHF2 and 900 MHz channel with
the following features.
This feature changes your radio to a more robust security
system that protects the use of the secure encryption keys.
• Compressor – reduces the background noise flow and the
If this feature is enabled in your radio by a qualified radio
technician, when you turn the radio on, the display shows Radio
locked.
speech signal at transmitting radio.
• Expander – expands the speech while the noise flow
remains the same at receiving radio.
2 Random FM Noise Canceller (Flutter Fighter):
Advanced Features
 Radio Lock
Reduces the unwanted effects of random FM noise pulses
caused by channel fading under high Signal-to-Noise (S/N)
conditions such as in a moving in a transportation. The fading
effects, heard as audio pops and clicks, are cancelled without
affecting the desired audio signal.
The Random FM Noise Canceller operates only in receive
mode.
Note:
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This feature must be preprogrammed by a qualified
radio technician. Check with your dealer or system
administrator for more information.
 Unlocking Your Radio
Procedure:
1 Enter your numeric password.
Secure-equipped radios – 6 to 8 characters.
Clear radios – 0 to 8 characters.
2 Press the Menu Select button directly below Sel to enter the
code.
OR
Press the Menu Select button directly below Del to delete
any unwanted characters.
OR
Press the Menu Select button directly below Cncl to exit the
feature.
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3 If the password is correct, the radio unlocks.
If you enter three incorrect passwords in a row, the display
shows Deadlock. Turn the radio off and then on, and begin
again at Step 1.
IMPORTANT:
For Secure Radios Only – After a total of 17 consecutive
incorrect passwords (turning the radio off and on does not reset
this number), the radio erases all of its encryption keys and
shows Deadlock. See a qualified radio technician.
If you forget the password, enter ******** to erase all keys
and revert the password in the radio back to the default
password of 01234567.
5 Enter the old password.
6 Press the Menu Select button directly below Ok.
7 Enter the new password.
8 Press the Menu Select button directly below Sel.
9 Re-enter the new password.
10 Press the Menu Select button directly below Sel. The
password is updated.
OR
If the two passwords do not match, repeat Steps 5 through
8.
Note:
If you enter three incorrect old passwords, the radio
exits the password feature. You cannot access this
feature again until you turn the radio off and on.
Advanced Features
OR
If the password is incorrect, the display show Incorrect
password and the radio remains locked.
 Changing Your Password
Procedure:
1 < or > to Pswd.
2 Press the Menu Select button directly below Pswd. The
display shows Change Password screen.
3 U or D to Unlock Pswd.
4 Press the Menu Select button directly below Sel.
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 Changing Your Tactical Inhibit Password
Procedure:
(Secure Radios Only)
1 < or > to Pswd.
This feature allows you to enable or disable the radio lock
feature. It is programmable by a qualified radio technician.
2 Press the Menu Select button directly below Pswd. The
Procedure:
display shows Change Password screen.
3 U or D to Tactical Inh Encode Pswd.
4 Press the Menu Select button directly below Sel.
5 Enter the old password.
6 Press the Menu Select button directly below Ok.
7 Enter the new password.
Advanced Features
 Enabling or Disabling the Radio Lock Feature
8 Press the Menu Select button directly below Sel.
9 Re-enter the new password.
10 Press the Menu Select button directly below Sel. The
password is updated.
OR
If the two passwords do not match, repeat Steps 5 through
8.
Note:
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If you enter three incorrect old passwords, the radio
exits the password feature. You cannot access this
feature again until you turn the radio off and on.
1 < or > to Logf.
2 Press the Menu Select button directly below Logf.
3 Display shows Pswd enabled, indicating that the radio lock
feature is enabled.
OR
Display shows Pswd disabled, indicating that the radio lock
feature is disabled.
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The Global Positioning System (GPS)
For example, GPS location fixes are very difficult to obtain
indoors, in covered locations, between high buildings, or in
situations where you have not established a clear broad view of
the sky.
 Understanding the GPS Feature
The GPS technology uses radio signals from earth orbiting
satellites, to establish the location coordinates, maximizing your
view of clear unobstructed sky is essential for optimum
performance.
Where adequate signals from multiple satellites are not
available (usually because you cannot establish a view of a
wide area of the sky), the GPS feature of your radio will not
work. Such situations include but are not limited to:
• Under any other metal or concrete roof or structure
• Between tall buildings or under dense tree-cover
• In temperature extremes outside the operating limits of your
radio
Even where location information can be calculated in such
situations, it may take longer to do so, and your location
estimate may not be as accurate. Therefore, in any emergency
situation, always report your location to your dispatcher.
Note:
Even where adequate signals from multiple satellites
are available, your GPS feature only provides an
approximate location, usually within 20 meters from
your actual location, but sometimes further away.
Advanced Features
This feature uses information from the Global Positioning
System (GPS) satellites orbiting the Earth to determine the
approximate geographical location of your radio, expressed as
latitude and longitude or MGRS format per request from
customer. The availability and accuracy of this location
information (and the amount of time that it takes to calculate it)
varies depending on the environment in which you are using the
GPS feature.
• Inside of buildings, trains, or other covered vehicles
Keep in mind that the accuracy of the location information and
the time it takes to obtain it varies depending upon
circumstances, particularly the ability to receive signals from an
adequate number of satellites.
Note:
The satellites used by the GPS feature are controlled
by the U.S. government and are subject to changes
implemented in accordance with the Department of
Defense GPS user policy and the Federal Radio
Navigation Plan. These changes may affect the
performance of the GPS feature on your radio.
• Underground locations
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 Enhancing GPS Performance
Sometimes, the GPS feature may be unable to complete a
location calculation successfully. You then see a message
indicating that your radio cannot connect to enough visible
satellites.
To maximize the ability of your radio to determine a fix, please
note the following guidelines:
Programmable Waypoints
Preprogrammed Waypoints
Fixed location coordinates:
• Home
User-configurable location
coordinates.
• Emergency
• For your initial fix, hold the radio in the face position.
• Last Known Location
• Stay in the open. The GPS feature works best where there is
• Destination
nothing between your radio and a large amount of open sky.
 The Outdoor Location Feature (Using GPS)
Advanced Features
The radio also stores four (4) preprogrammed waypoints. These
coordinates cannot be deleted.
This feature allows you to determine your current location using
a location menu, as well as your current distance and bearing in
relation to another location. Radio location may be requested
and reported over-the-air.
Your radio stores up to a maximum of sixty (60) programmable
location coordinates, also known as waypoints. When the
memory is full, the next waypoints automatically replaces the
oldest waypoints in the radio.
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Only the alias is editable, not
the coordinates.
The Home and Destination
coordinates are editable.
Coordinates can be deleted
one at a time, or all at once.
Coordinates cannot be
deleted.
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
 Enabling MGRS Coordinates
This feature can only be enabled through CPS configuration.
When the MGRS coordinate is enabled, all location coordinates
are displayed in MGRS format, including the editable locations
in GPS.
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 Accessing the Outdoor Location Feature
An ON menu key may be present on the location menu
if it is preprogrammed by the dealer or system
administrator.
Procedure:
Press the preprogrammed GPS button to toggle the Outdoor
Location feature on or off.
OR
Follow the procedure below.
1 < or > to Loc.
2 Press the Menu Select button directly below Loc.
3 The display shows Location off.
4 Press the Menu Select button directly below On to obtain a
location fix.
OR
Press the Menu Select button directly below Optn.
U or D to Turn On GPS and press the Menu Select button
directly below Sel.
5 The front display shows the MGRS or latitude/longitude
a new location fix.
7 The top line temporarily displays Please wait while the new
location is being determined.
While the new location is being determined, the location
signal can be a solid or blinking icon.
8 Once the location coordinates are fixed, the display shows
the current latitude and longitude, along with the UTC (Zulu)
time and date that the location fix was obtained.
The location coordinates are updated automatically every
five seconds while the location signal is present.
OR
If the radio fails to get a location fix, the display shows No
service and returns to the previous display.
Advanced Features
Note:
6 Press the Menu Select button directly below Rfsh to obtain
9 Press the Menu Select button directly below Exit to exit the
feature and return to the main screen.
OR
Press H, the PTT button, or the preprogrammed GPS
button to return to the Home screen.
The radio also exits the menu if the emergency button is
pressed.
location, time and date of the last successful location fix.
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 Saving a Waypoint
Procedure:
While in the current location display:
1 Press the Menu Select button directly below Optn.
2 U or D to Save as Waypt and press the Menu Select
Advanced Features
button directly below Sel.
OR
U or D to Save as Home and press the Menu Select button
directly below Sel and proceed to Step 5.
OR
U or D to Save as Dest. and press the Menu Select button
directly below Sel and proceed to Step 5.
3 A blinking cursor appears in the Save As Waypt screen.
Use the keypad to edit the auto-generated waypoint, if
required.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
OR
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Press the Menu Select button directly below Cncl to return
to the Location main screen.
4 Press the Menu Select button directly below Ok once you
are done.
5 The display shows saved as <Waypoint name>.
OR
The display shows saved as {Home}.
OR
The display shows saved as {Destination}.
6 Press the Menu Select button directly below Exit to exit the
feature and return to the main screen.
OR
Press H, the PTT button, or the preprogrammed GPS
button to return to the Home screen.
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 Editing the Alias of a Waypoint
Procedure:
While in the current location display:
Procedure:
While in the current location display:
1 Press the Menu Select button directly below Optn.
1 Press the Menu Select button directly below Optn.
2 U or D to Waypoints and press the Menu Select button
2 U or D to Waypoints and press the Menu Select button
directly below Sel.
directly below Sel.
3 The display shows a list of waypoints.
3 The display shows a list of waypoints.
4 U or D to scroll through the list.
4 U or D to the required saved waypoint, and press the Menu
OR
U or D to select a waypoint to view the location information
in full.
5 Press the Menu Select button directly below Optn.
6 U or D to View and press the Menu Select button directly
below Sel to view the MGRS or latitude/longitude location,
time and date of the selected waypoint.
7 Press the Menu Select button directly below Back to return
to the previous screen.
OR
Press H, the PTT button, or the preprogrammed GPS
button to return to the Home screen.
Select button directly below Optn.
5 U or D to Edit name and press the Menu Select button
directly below Sel.
Advanced Features
 Viewing a Saved Waypoint
6 A blinking cursor appears in the Edit Name screen.
Use the keypad to edit the alias.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
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7 Press the Menu Select button directly below Ok once you
are done.
OR
Press the Menu Select button directly below Cncl to return
to the Waypoints main screen.
8 The display shows <Waypoint name> Updated and the
radio returns to the Waypoints main screen.
9 Press the Menu Select button directly below Back to return
Advanced Features
to the previous screen.
OR
Press H, the PTT button, or the preprogrammed GPS
button to return to the Home screen.
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 Editing the Coordinates of a Waypoint
Note:
Only the preprogrammed coordinates of Home and
Destination are editable.
Procedure:
While in the current location display:
1 Press the Menu Select button directly below Optn.
2 U or D to Waypoints and press the Menu Select button
directly below Sel.
3 The display shows a list of waypoints.
4 U or D to {Home} and press the Menu Select button directly
below Optn.
OR
U or D to {Destination} and press the Menu Select button
directly below Optn.
5 U or D to Edit Location and press the Menu Select button
directly below Sel.
6 The first number blinks.
Press < to move to the previous number/coordinates.
Press > to move back to the next number/coordinates.
Press the Menu Select button directly below Edit to change
the number/coordinates.
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Press the Menu Select button directly below Del to delete
any unwanted characters.
8 Press the Menu Select button directly below Ok once you
are done.
OR
Press the Menu Select button directly below Cncl to return
to the previous screen.
9 Press the Menu Select button directly below Ok once you
are done with the new coordinates.
10 The display shows {Home} Updated and the radio returns
to the Waypoints main screen.
OR
The display shows {Destination} Updated and the radio
returns to the Waypoints main screen.
 Deleting a Single Saved Waypoint
Procedure:
While in the current location display:
1 Press the Menu Select button directly below Optn.
2 U or D to Waypoints and press the Menu Select button
directly below Sel.
3 The display shows a list of waypoints.
4 U or D to the required saved waypoint, and press the Menu
Select button directly below Optn.
U or D to Edit name and press the Menu Select button
directly below Del.
OR
Press the Menu Select button directly below Del.
Advanced Features
7 A blinking cursor appears in the Edit Location screen.
Press < to move one space to the left.
Press > to move one space to the right.
5 The display shows <Waypoint name> confirm del?.
6 Press the Menu Select button directly below Yes to delete
the waypoint.
OR
Press the Menu Select button directly below No to return to
the Waypoints main screen.
7 The display shows momentary <Waypoint name> deleted
before the radio returns to the Waypoints main screen.
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 Deleting All Saved Waypoints
Procedure:
While in the current location display:
1 Press the Menu Select button directly below Optn.
2 U or D to Waypoints and press the Menu Select button
directly below Sel.
3 The display shows a list of waypoints.
4 U or D to a saved waypoint, and press the Menu Select
button directly below Optn.
5 U or D to Delete All and press the Menu Select button
Advanced Features
directly below Sel.
6 The display shows All saved wayp confirm del?.
7 Press the Menu Select button directly below Yes to delete
all waypoints.
OR
Press the Menu Select button directly below No to return to
the Waypoints main screen.
8 The display shows momentary All saved waypnts
deleted before the radio returns to the Waypoints main
screen.
You cannot delete any of the preprogrammed waypoints.
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 Measuring the Distance and Bearing from a Saved
Waypoint
Procedure:
While in the current location display:
1 Press the Menu Select button directly below Optn.
2 U or D to Dist frm here and press the Menu Select button
directly below Sel.
3 The display shows a list of waypoints.
4 U or D to the required waypoint, and press the Menu Select
button directly below Sel.
5 The display shows the distance and bearing from the current
to the selected coordinates.
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 Using the Location Feature While in Emergency
Trunking System Controls
Mode
However, you may re-enter the Location menu while still in
emergency mode, provided that Silent Emergency has not been
activated.
 Using the Failsoft System
The failsoft system ensures continuous radio communications
during a trunked system failure. If a trunking system fails
completely, the radio goes into failsoft operation and
automatically switches to its failsoft channel.
Procedure:
If you have turned Location off using the ON/OFF menu key, it
automatically turns back on when Emergency is activated.
1 During failsoft operation, your radio transmits and receives
If there is a solid location signal during Emergency, the current
location and the location information received is saved as
Emergency and Last Known Location waypoints, respectively.
2 You hear a medium-pitched tone every 10 seconds and the
in conventional operation on a predetermined frequency.
Advanced Features
When the Emergency feature is activated by pressing the
emergency button, the radio exits the Location menu and
returns to the Home (default) screen so that you can see which
channel the emergency signal is going out on.
display shows Failsoft.
When the trunking system returns to normal operation, your
radio automatically leaves failsoft operation and returns to
trunked operation.
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 Going Out of Range
 Locking and Unlocking a Site
When your radio goes out of the range of the system, it can no
longer lock onto a control channel.
This feature allows your radio to lock onto a specific site and not
roam among wide-area talkgroup sites. This feature should be
used with caution, since it inhibits roaming to another site in a
wide-area system.
Procedure:
1 You hear a low-pitched tone.
AND/OR
The display shows the currently selected zone/channel
combination and Out of range.
Advanced Features
2 Your radio remains in this out-of-range condition until:
It locks onto a control channel.
OR
It locks onto a failsoft channel.
OR
It is turned off.
 Using the Site Trunking Feature
If the zone controller loses communication with any site, that
site reverts to site trunking.
The display shows the currently selected zone/channel
combination and Site trunking.
Note:
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English
When this occurs, you can communicate only with
other radios within your trunking site.
Procedure:
Use the preprogrammed Site Lock/Unlock button to toggle the
lock state between locked and unlocked.
OR
Follow the procedure below.
1 < or > to Site.
2 Press the Menu Select button directly below Site.
3 Press the Menu Select button directly below Lock to lock
the site. The display shows Site locked.
OR
Press the Menu Select button directly below Unlk to unlock
the site. The display shows Site unlocked.
4 The radio saves the new site lock state and returns to the
Home screen.
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 Viewing and Changing a Site
 Viewing the Current Site
Procedure:
1 Press the preprogrammed Site Displ/Srch button.
2 The display momentarily shows the name of the current site
and its corresponding received signal strength indicator
(RSSI).
Note:
This feature allows your radio to extend its functionality by
connecting to external proprietary Motorola Accessories.
The default setting for Bluetooth-enabled radio is Bluetooth ON.
See Turning the Bluetooth Off on page 112 to turn the
Bluetooth OFF.
Note:
 Changing the Current Site
The use of this feature requires the "Full Feature"
expansion board together with the Bluetooth Software.
Your radio must be preprogrammed to allow you to use
this feature.
Procedure:
 Turning the Bluetooth On
1 Press and hold down the preprogrammed Site Displ/Srch
Procedure:
button.
2 You hear a tone and the display shows momentary
Scanning site.
3 When the radio finds a new site, it returns to the Home
screen.
Advanced Features
This feature allows you to view the name of the current site or
forces your radio to change to a new one.
Mission Critical Wireless
- Bluetooth® -
1 < or > to BT. Press the Menu Select button directly below
BT to access the Bluetooth feature screen.
2 U or D to Status and press the Menu Select button
directly below On. The display shows Status On, and b
appears.
OR
The display shows Bluetooth on failed to indicate
Bluetooth fails to launch.
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3 Press the Menu Select button directly below Exit to return
to the Home screen.
OR
 Turning the Bluetooth Off
Procedure:
1 < or > to BT. Press the Menu Select button directly below
BT to access the Bluetooth feature screen.
1 Press the preprogrammed button to turn on the Bluetooth.
2 You hear a short, medium-pitched tone. The display shows
momentary Bluetooth on, and b appears.
OR
The display shows Bluetooth on failed to indicate
Bluetooth has failed to launch.
2 U or D to Status and press the Menu Select button
directly below Off. The display shows Status Off, and b
disappears.
3 Press the Menu Select button directly below Exit to return
to the Home screen.
Advanced Features
OR
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1 Press the preprogrammed button, to turn off the Bluetooth.
2 You hear a short, medium-pitched tone. The display shows
momentary Bluetooth off, and b disappears.
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 Re-Pair Timer
Re-Pair Timer
Options
• When the radio is powered OFF, pairing
• Immediate – (For headset and PTT only.) When the radio
and/or device is turned off after pairing, the keys are lost. Due
to this, when your radio and your device are turned back on,
they are unable to re-connect. The user must re-pair the
devices to re-establish a new set of pairing keys. See Pairing
Bluetooth Device with the Radio on page 114.
Re-Pair Timer Scenarios
Immediate
(for headset
and PTT only)
• Infinite – (For headset, PTT and data devices.) When the
key is lost immediately, and accessory
attempts to pair again. If pairing is
unsuccessful within the Drop Timer value,
the accessory automatically powers OFF.
• When the accessory is powered OFF, all
keys are lost immediately, and the user
must re-pair the devices.
• When the devices lose Bluetooth
radio and/or device are turned off after pairing, keys are NOT
lost. When the radio and the device are turned back on, they
can resume the Bluetooth connection without user
intervention.
connection, the devices will attempt to reestablish Bluetooth Connection within the
Drop Timer value.
Infinite
(for headset,
PTT and data
devices)
Advanced Features
There are two options for configuring the radio’s Bluetooth
pairing type. The type defines the duration the radio and the
accessory retain the pairing information.
• When the radio is powered OFF, the
accessory attempts to re-establish the
Bluetooth Connection for a period of time
depending upon the Drop Timer value. If
the devices fails to reconnect within the
period, the accessory then powers OFF.
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 Bluetooth Drop Timer
 Pairing Bluetooth Device with the Radio
Advanced Features
The Bluetooth Drop Timer has two different settings and
functions, depending upon the selection of the Re-Pair Timer.
114
Re-Pair Timer
Options
Description
Immediate
(for headset
and PTT only)
0 – 15 minutes programmable buffer time to
re-establish the Bluetooth Connection when
the Bluetooth signal is out of range.
If either device powers OFF, the pairing keys
are immediately cleared from both devices
and the devices must re-pair.
Infinite
(for headset,
PTT and data
devices)
This Timer only applies to the accessory.
The programmable timer choices are: 0 – 15
minutes, 2 hours, 4 hours or 8 hours.
This is a "stay alive" time that the accessory
will remain ON without the devices reconnecting before powering off. The radio
will remain ON until the user powers the
radio OFF. The radio and accessory will
remain paired indefinitely. Once the devices
re-connect, the timer is reset.
Check with your dealer or system administrator for more
information about these timers.
See Pairing Bluetooth Device with the Radio on page 114 to
establish the Bluetooth Connection.
English
Bluetooth
Pairing
Location
The range of Bluetooth operation is 10 meters line-of-sight
communication. This is an unobstructed path between the
location of the signal transmitter (your radio) and the location of
the receiver (your device or accessory).
Obstacles that can cause an obstruction in the line-of-sight
include trees, buildings, mountains, cars and etc.
It is NOT recommended that you leave your radio behind and
expect your accessory to work with a high degree of reliability
when they are separated.
At the fringe areas of reception, both voice and tone quality will
start to sound "garbled" or "broken". To correct this problem,
simply position the Accessory and Radio closer to each other
(within the 10 meter defined range) to re-establish clear audio
reception.
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Procedure:
Note:
With your radio’s Bluetooth feature ON, and the Bluetooth tones
enabled:
1 Turn on the accessory, then place it close to your radio
aligning the Bluetooth Pairing Location on the radio to the
blue dot-pairing indicator on the accessory.
2 If the pairing process is successful, you hear an
incremental-pitched tone to indicate paired.
OR
If the pairing process fails, you hear a short, low-pitched
tone. The display shows Bluetooth alternating with pairing
failed. Repeat step 1 again.
3 The radio continues to connect to the device.
If the connecting process is successful, you hear an
incremental-pitched tone. The display shows <Device
Type> alternating with connected, and the Bluetooth icon
turns from b to a.
OR
If the device already have pairing records and the
connecting process fails, you hear a short, low-pitched tone.
The display shows <Device Type> alternating with
connect failed. Repeat step 2 to reconnect the Bluetooth
 Indicating Bluetooth Connection is Lost
The radio shows a when the devices have a Bluetooth
connection. Below is the scenario and radio indications when
the connection is interrupted.
Advanced Features
Bluetooth tones, Bluetooth menu and preprogrammed
buttons must be preprogrammed by a qualified radio
technician. Check with your dealer or system
administrator for more information.
device.
OR
If the connecting process is immediately following the
pairing process and the connecting process fails to
complete within the 6 seconds, you hear a decrementalpitched tone to indicate unpaired. The display shows
<Device Type> alternating with unpaired. Repeat step 1
to re-initiate the pairing process.
Procedure:
1 The a starts blinking for up to 10 seconds. You hear a
decremental-pitched tone and the display shows <Device
Type> alternating with disconnected.
2 If the Bluetooth device successfully re-connects before the
Bluetooth 10 second Re-Connection Timer expires, the
display shows momentary <Device Type> alternating with
connected, and a stops blinking.
OR
If the Bluetooth device fails to re-connect within 10 seconds,
the blinking a is replaced by a persistent b.
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 Turning On the Bluetooth Audio (Routing the
 Turning Off the Bluetooth Audio (Routing the
Audio from the Radio to the Headset)
Audio from the Headset to the Radio)
Procedure:
Procedure:
1 < or > to BT. Press the Menu Select button directly below
1 < or > to BT. Press the Menu Select button directly below
BT to access the Bluetooth feature screen.
2 U or D to Bluetooth spkr and press the Menu Select
BT to access the Bluetooth feature screen.
2 U or D to Bluetooth spkr and press the Menu Select
button directly below On. The display shows On.
3 Press the Menu Select button directly below Exit to return
button directly below Off. The display shows Off.
3 Press the Menu Select button directly below Exit to return
to the Home screen.
Advanced Features
OR
to the Home screen.
OR
1 Short press the preprogrammed button to route the audio
routing from the radio to the headset.
2 You hear a short, medium-pitched tone. The display shows
Headset on.
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1 Press the preprogrammed button to route the audio routing
from the headset to the radio.
2 You hear a short, medium-pitched tone. The display shows
Speaker on.
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 Adjusting the Volume of the Radio from Bluetooth
Audio Device
With the Bluetooth audio device connected to the radio:
1 Adjust volume up/down on the bluetooth audio device.
2 You hear a short, medium-pitched tone. The radio display
shows volume bars and Volume XX.
 Viewing and Clearing the Bluetooth Device
Information
Procedure:
1 < or > to BT. Press the Menu Select button directly below
BT to access the Bluetooth feature screen.
2 U or D to Devices, once you toggle the highlight to
Devices the display shows XX connected alternates with
XX paired. Press the Menu Select button directly below
Sel to see the details.
3 The display shows No devices if there are no active
Bluetooth devices being paired or connected.
OR
If there are devices being paired or connected, U or D
along the <Device Friendly Name> to see the status of
each device.
OR
4 U or D to the required device, press the Menu Select
button directly below Clr.
5 The display shows <Device Friendly Name> clear?.
6 Press the Menu Select button directly below Yes to
proceed.
OR
Press the Menu Select button directly below No to return to
previous screen.
7 The display shows <Device Friendly Name> cleared to
indicate clearing is successful.
OR
You hear the radio sounds a short, low-pitched tone. The
display shows <Device Friendly Name> clear failed. The
display returns to previous screen.
Advanced Features
Procedure:
Press the Menu Select button directly below Back to return
to the previous screen.
8 Press the Menu Select button directly below Back to return
to the previous screen.
Note:
If Re-Pair Timer is set to infinite and you clear keys on
the radio, you must clear keys on all previously paired
devices as well. (Please see your accessories manual
for further details.)
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 Clearing All Bluetooth Devices Information
 Editing the Bluetooth Friendly Name
Procedure:
Note:
Long press the preprogrammed Bluetooth On/Off button. You
hear a short, medium-pitched tone. Proceed to step 3.
OR
In the Bluetooth feature screen,
Procedure:
1 U or D to Device and press the Menu Select button
directly below Clr to clear all active Bluetooth devices. You
hear a short, medium-pitched tone.
2 The display shows Clear all BT devices?. Press the Menu
Select button directly below Yes to proceed.
Advanced Features
3 The display shows Please wait to indicate clearing is in
progress.
4 The display shows All BT devices cleared to indicate
clearing is successful.
OR
You hear the radio sounds a short, low-pitched tone. The
display shows Clear all BT devices failed.
The display returns to Bluetooth feature screen.
Note:
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If Re-Pair Timer is set to infinite and you clear keys on
the radio, you must clear keys on all previously paired
devices as well. (Please see your accessories manual
for further details.)
Your radio must be preprogrammed to allow you to use
this feature.
1 < or > to BT. Press the Menu Select button directly below
BT to access the Bluetooth feature screen.
2 U or D to Friendly name and press the Menu Select
button directly below Edit.
3 A blinking cursor appears in the Friendly Name screen.
Use the keypad to edit the text.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
4 Press the Menu Select button directly below Ok to save the
new Friendly Name and return to the Bluetooth feature
screen.
OR
Press the Menu Select button directly below Cncl to return
to the Bluetooth feature screen.
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Programming Over Project 25 (POP 25)
(ASTRO 25 and ASTRO Conventional)
Once a configuration upgrade is downloaded to your radio, you
can install new changes immediately or delay changes to be
installed on the radio when it is being powered up. Your radio
can also be configured to allow you to accept or reject an
upgrade.
Note:
This feature must be preprogrammed by a qualified
radio technician. Check with your dealer or system
administrator for more information.
Procedure:
1 The display shows Upgrade?.
2 Press the Menu Select button below Acpt to accept the
request to upgrade immediately. The display shows
Upg Rx In Prog to indicate the upgrade received is in
progress.
OR
Press the Menu Select button below Dlay to delay the
request to upgrade. The radio prompts to upgrade in the
next power up of your radio.
OR
Press the Menu Select button below Rej to reject the
request to upgrade. The display shows Upg Aborted. The
radio continues to function with the current configuration
until it gets reprogrammed.
Advanced Features
This feature enables configuration data to be upgraded to your
radio over-the-air. This feature retains full use of the radio
during the configuration data transfer without interrupting
communication. The upgrade pauses to give priorities to voice
call, and continues after the voice call ended.
 Responding to the notification of Upgrade
3 If the upgrade is successful, the display shows Program
done.
OR
If the upgrade failed, the display shows Program failed.
The radio remains in current configuration.
If your radio has problem of upgrade over-the-air, consult the
qualified technician for details.
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Utilities
 Viewing the Recent Calls
This feature allows you to view the recent incoming and
outgoing call information of the following call types:
• Call Alert
• Selective Call
• Private Call
• Phone Call (Outgoing Only)
Advanced Features
• Emergency Call (Incoming Only)
Note:
The radio can also be preprogrammed to log only the
radio IDs associated with incoming Dispatch Calls.
Check with your dealer or system administrator for
more information.
Procedure:
Press the preprogrammed Recent Calls button and proceed to
Step 3.
OR
Follow the procedure below.
1 < or > to Rcnt.
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2 Press the Menu Select button directly below Rcnt to access
the Recent Calls feature screen.
3 U or D to scroll through the list.
4 Press the Menu Select button directly below Exit to return to
the Home screen.
OR
Press H or the PTT button to return to the Home screen.
The radio automatically exits the feature, if the feature inactivity
timer is enabled, when the radio is left idle and the timer
expires. You will hear the Menu Inactive Exit Tone upon feature
exit.
 Selecting the Power Level
This feature enables you to reduce the transmit power level for
specific case that require a lower power level. You can select
the power level at which your radio transmits. The radio always
turns on to the default setting.
Note:
Please refer to your agent or qualified radio technician
to enable or disable this feature.
These reduced transmit power level settings do not affect your
radio’s receiving performance, nor diminish the overall quality of
the radio’s audio and data functionality given with the following
conditions.
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Settings:
conserve power.
• Select High for a longer transmitting distance.
Procedure:
Use the preprogrammed Transmit Power Level button to
toggle the power level between low and high power.
OR
Follow the procedure below.
Procedure:
Use the preprogrammed Profile button and proceed to Step 3.
OR
Follow the procedure below.
1 < or > to Prfl.
2 Press the Menu Select button directly below Prfl to access
the Profiles feature screen.
1 < or > to Pwr.
3 U or D to scroll through the menu selections.
2 Press the Menu Select button directly below Pwr.
4 Press the Menu Select button directly below Sel to select
3 The display shows Low power and the low power icon.
OR
The display shows High power and the high power icon.
 Selecting a Radio Profile
Advanced Features
• Select Low for a shorter transmitting distance and to
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
the required radio profile.
OR
Press the Menu Select button directly below Exit to exit the
screen without making any changes.
5 The radio returns to the Home screen. The profile name on
the Home screen indicates the current selected radio profile.
This feature allows you to manually switch the visual and audio
settings of the radio. The display, backlight, alert tones, and
audio settings are defined according to the preprogrammed
radio settings of each radio profile.
Please refer to a qualified technician for more information.
Note:
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
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 Enabling and Disabling the Radio Alias
This feature allows you to display or hide the radio alias (name).
Procedure:
1 Press the Menu Select button directly below MyID.
2 The display shows momentary Radio ID off, and the radio
alias disappears from the Home screen.
OR
The display shows momentary Radio ID on, and the radio
alias appears on the Home screen.
Advanced Features
 Selecting the Audio Speaker
122
This feature allows you to select the speaker route for the
radio's audio from either the main or the secondary speaker
using the radio profile settings.
Note:
Your radio must be preprogrammed to allow you to use
this feature.
While both speakers function together with the secondary
speaker enhancing intelligibility of the received audio
during typical radio operation, each speaker has an
independently-tuned frequency response and volume
level operation.
The secondary speaker also has a "whisper" mode with a
modified volume taper for quieter modes of operation.
English
Note:
If an external speaker or microphone accessory is
attached to the radio, neither internal speaker is
operational as audio is routed to the accessory.
Procedure:
Use the preprogrammed Profile button and proceed to Step 3.
OR
Follow the procedure below.
1 < or > to Prfl.
2 Press the Menu Select button directly below Prfl to access
the Profiles feature screen.
3 U or D to scroll through the menu selections.
4 Press the Menu Select button directly below Sel to select
the radio profile with the required speaker routing.
OR
Press the Menu Select button directly below Exit to exit the
screen without making any changes.
5 The radio returns to the Home screen. The profile name on
the Home screen indicates the current selected radio profile.
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 Controlling the Display Backlight
Depending on how your radio is preprogrammed, you can also
maintain a minimum backlight level on the radio's front display.
Note:
The backlight setting also affects the Menu Select
buttons, the Menu Navigation buttons and the keypad
backlighting accordingly.
Procedure:
Press the preprogrammed Light/Flip button to toggle the
backlight on or off.
OR
Press any key of the keypad, the Menu Select or Menu
Navigation buttons, or any programmable radio controls or
buttons to turn the backlight on.
Note:
The backlight remains on for a preprogrammed time
before it automatically turns off completely or returns to
the minimum backlight level.
to Suite Night Vision Goggles
During tactical nighttime operations of military entities
worldwide, the Night Vision Goggles (NVG) is used to see in the
dark. Your radio is 3rd generation NVG compatible. When the
radio is in NVG display mode, the radio's front display emits a
very low illumination backlight to allow the user to operate the
radio with the goggles on.
!
Caution
REMOVE your NVG if you operate the radio in
non-NVG compatible display mode.
Wearing the NVG to operate in non-NVG
compatible display mode might injure your EYES.
Advanced Features
You can enable or disable the radio’s display backlight as
needed, if poor light conditions make the display or keypad
difficult to read.
 Setting Up the Radio Display and Visual Indicators
Accessory connected to the radio that is in NVG display mode
such as Display Remote Speaker Microphone (DRSM) has its
backlight always in OFF state.
Intelligent lighting indicators, TX LED and RX LED are all
disabled on both the radio and the connected accessory when
the radio is in NVG display mode.
The preprogrammed Light/Flip button of the
accessories connected to the radio such as Display
Remote Speaker Microphone (DRSM) is disabled
when the radio is in Night Vision Goggles (NVG)
display mode.
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Get familiar with your radio NVG feature and operation
before you use it with your Night Vision Goggles.
Procedure:
Use the preprogrammed Profile button and proceed to Step 3.
 Locking and Unlocking the Keypad and Controls
You can lock your radio’s keypad, programmable buttons and
MFK to avoid inadvertent entry. Check with your dealer or
qualified technician for best selection to suite your usage.
Procedure:
OR
1 Toggle the preprogrammed Keypad Lock button to on.
Follow the procedure below.
2 The display shows Kypd/Ctrl Lock.
1 < or > to Prfl.
3 Toggle again to unlock the keypad.
2 Press the Menu Select button directly below Prfl to access
Advanced Features
the Profiles screen.
 Turning Keypad Tones On or Off
3 U or D to the designated NVG profile.
You can enable and disable keypad tones, if needed.
4 Press the Menu Select button directly below Sel to select
Procedure:
Press the preprogrammed Keypad Mute button to turn the
tones off or on.
OR
Follow the procedure below.
the required radio profile.
OR
Press the Menu Select button directly below Exit to exit the
screen without making any changes.
5 The radio returns to the Home screen with NVG display
mode. The profile name on the Home screen indicates the
current selected radio profile.
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1 < or > to Mute.
2 Press the Menu Select button directly below Mute.
3 The display shows momentary Tones off, indicating that
the keypad tones are disabled.
OR
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The display shows momentary Tones on, and you hear a
short tone indicating that the keypad tones are enabled.
This feature turns off your radio’s transmitter. You cannot
transmit longer than the preset timer setting.
You can enable and disable voice transmission, if needed.
If you attempt to do so, the radio automatically stops your
transmission, and you hear a talk-prohibit tone.
Procedure:
Press the preprogrammed Voice Mute button to turn the feature
off or on.
OR
Follow the procedure below.
The timer is defaulted at 60 seconds, but it can be
preprogrammed from 3 to 120 seconds, in 15-second intervals,
or it can be disabled entirely for each radio mode, by a qualified
radio technician.
1 < or > to VMut.
2 Press the Menu Select button directly below VMut.
3 The display shows momentary Voice mute off, and you
hear a short tone, indicating that the feature is disabled.
OR
The display shows momentary Voice mute on, and you
hear a short tone, indicating that the feature is enabled.
Note:
You will hear a brief, low-pitched, warning tone four
seconds before the transmission times out.
Advanced Features
 Turning Voice Mute On or Off
 Using the Time-Out Timer
Procedure:
1 Hold down the PTT button longer than the preprogrammed
time. You hear a short, low-pitched warning tone, the
transmission is cut-off, and the LED goes out until you
release the PTT button.
2 Release the PTT button. The timer resets.
3 Press the PTT button to re-transmit. The time-out timer
restarts and the LED lights up solid red.
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 Setting the Time and Date
 Editing the Time and Date
You can set the time and date for your radio.
Procedure:
Settings:
1 < or > to Clck.
• The default time setting is a 12-hour clock.The display shows
2 Press the Menu Select button directly below Clck. The
12:00AM.
• The AM/PM selection is not available for the 24-hour clock
setting.
• The default setting for the domestic date shows MDY.
Advanced Features
Note:
126
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Check with your dealer or system administrator for
additional programmable settings for this feature.
display shows the current setting of the radio.
3 Press the Menu Select button directly below Edit. The first
item blinks.
4 U or D to change the selected item.
OR
< or > one or more times to move to an item you wish to
change.
U or D to change the selected item.
OR
Press the Menu Select button directly below Exit to exit the
screen without making any changes and return to the Home
screen.
5 Press the Menu Select button directly below Ok once you
have finished to save your changes and return to the Home
screen.
OR
Press the Menu Select button directly below Cncl to discard
all changes and return to the Home screen.
Press H at any time to return to the Home screen without
saving your changes.
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Note:
 Using the Conventional Squelch Operation
Features
This feature filters out unwanted calls with low signal strength or
channels that have a higher than normal background noise.
 Analog Options
Tone Private Line (PL), Digital Private-Line (DPL), and carrier
squelch can be available (preprogrammed) per channel.
Mode
Result
Carrier squelch (C)
You hear all traffic on a channel.
PL or DPL
The radio responds only to your
messages.
 Digital Options
One or more of the following options may be preprogrammed in
your radio. Check with your dealer or system administrator for
more information.
Option
Digital Carrier-Operated
Squelch (COS)
Result
You hear any digital traffic.
Normal Squelch
You hear any digital traffic having
the correct network access code.
Selective Switch
You hear any digital traffic having
the correct network access code
and correct talkgroup.
Advanced Features
If a call arrives while the radio is in the clock-setting
menu, the radio exits clock setting and displays the call
information. Any changes made before the call is NOT
saved.
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 Using the PL Defeat Feature
 Using the Smart PTT Feature (Conventional Only)
This feature allows you to override any coded squelch (DPL or
PL) that might be preprogrammed to a channel. The radio will
also unmute to any digital activity on a digital channel.
Smart PTT is a per-personality, programmable feature used in
conventional radio systems to keep radio users from talking
over other radio conversations.
Procedure:
Place the preprogrammed PL Defeat button in the PL Defeat
position. You hear any activity on the channel.
OR
The radio is muted if no activity is present.
When smart PTT is enabled in your radio, you cannot transmit
on an active channel.
Advanced Features
Note:
When this feature is active, the Carrier Squelch status
indicator is displayed.
 Using the Digital PTT ID Feature
This feature allows you to see the radio ID (number) of the radio
from whom you are currently receiving a transmission. This ID,
consisting up to a maximum of eight characters, can be viewed
by both the receiving radio and the dispatcher.
Your radio’s ID number is also automatically sent every time the
PTT button is pressed. This is a per-channel feature. For digital
voice transmissions, your radio’s ID is sent continuously during
the voice message.
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If you try to transmit on an active smart-PTT channel, you hear
an alert tone, and the transmission is inhibited. The LED lights
up solid yellow to indicate that the channel is busy.
Three variations of smart PTT are available:
Mode
Description
Transmit Inhibit
on Busy Channel
with Carrier
You cannot transmit if any traffic is
detected on the channel.
Transmit Inhibit
on Busy Channel
with Wrong
Squelch Code
You cannot transmit on an active
channel with a squelch code or
(if secure-equipped) encryption key
other than your own. If the PL code is
the same as yours, the transmission is
not prevented.
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Description
Quick-Key
Override
This feature can work in conjunction
with either of the two above variations.
You can override the transmit-inhibit
state by quick-keying the radio. In other
words, two PTT button presses within
the preprogrammed time limit.
 IMPRES™ Battery Annunciator
This feature displays the current capacity and charges cycles of
your battery when a IMPRES Battery is powering your radio.
This feature must be enabled in your radio to see the
information.
2 Press the Menu Select button directly below Batt. The
display shows the details of the battery.
3 U or D to scroll through the various information.
OR
Press the Menu Select button directly below Exit to return
to the previous screen.
OR
Press H to return to the Home screen.
 Accessing the General Radio Information
Your radio contains information on the following:
• Radio Information
The information shown are:
• IP Display
• Rated Capacity – Percentage of current battery capacity.
• Control Assignments
• Remaining Capacity – Remaining power of the battery in
• Soft ID (If Enabled)
mAh.
• Estimated Charges – Number of charges cycles the battery
has gone through.
Note:
Advanced Features
Mode
The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.
 Accessing the Battery Info screen
Procedure:
1 < or > to Batt.
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 Accessing the Radio Information
This feature displays the following information of your radio:
•
•
•
•
•
•
•
Host Version
Secure Version
Model Number
ESN
Flash Code
Tuning Version
Option Board Type
(optional)
Advanced Features
• Option Board Bluetooth
Address (optional)
• Expansion Board Type
•
•
•
•
•
•
•
DSP Version
KG (Secure Algorithm)
1 < or > to Info.
Serial Number
2 Press the Menu Select button directly below Info.
Flash Size & Type
3 U or D to Radio Info and press the Menu Select button
RF Band
Processor Version
Option Board Serial Number
(optional)
• Option Board Software Version
(optional)
• MFK Primary Function
(optional)
• MFK Secondary Function • Language Pack ID and Version
(only when the language of the
display is set to non-English)
Note:
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Procedure:
Press the preprogrammed Info button and proceed to Step 3.
OR
Follow the procedure below.
Press H at any time to return to the Home screen.
directly below Sel.
4 The display shows the Information screen.
5 U or D to scroll through the various information.
OR
Press the Menu Select button directly below Back to return
to the previous screen.
OR
Press H to return to the Home screen.
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 Viewing the Control Assignments
This feature displays the device name, IP address, and status of
your radio.
This feature displays the programmable radio functions
assigned to the controls of your radio for the currently selected
channel.
Note:
The device name of your radio is preprogrammed.
Check with your dealer or system administrator for
more information.
See Programmable Features on page 11 for more information
on the various programmable features of your radio.
Procedure:
Press the preprogrammed Info button and proceed to Step 3.
OR
Follow the procedure below.
Procedure:
Press the preprogrammed Info button and proceed to Step 3.
OR
Follow the procedure below.
1 < or > to Info.
1 < or > to Info.
2 Press the Menu Select button directly below Info.
2 Press the Menu Select button directly below Info.
3 U or D to IP Info and press the Menu Select button directly
3 U or D to Control map and press the Menu Select button
below Sel.
directly below Sel.
4 The display shows the IP Info screen.
4 The display shows the Control Map screen.
5 U or D to scroll through the various information.
5 U or D to scroll through the various information.
OR
Press the Menu Select button directly below Back to return
to the previous screen.
OR
Press H to return to the Home screen.
Advanced Features
 Viewing the IP Information
OR
Press the Menu Select button directly below Back to return
to the previous screen.
OR
Press H to return to the Home screen.
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 Editing the Soft ID
This feature allows you to change your username.
Note:
Your radio must be preprogrammed to allow you to use
this feature.
Procedure:
Press the preprogrammed Info button and proceed to Step 3.
OR
Follow the procedure below.
1 < or > to Info.
2 Press the Menu Select button directly below Info.
Advanced Features
3 U or D to Soft ID and press the Menu Select button directly
below Sel.
4 The display shows the current Soft ID.
5 Press the Menu Select button directly below Edit to edit the
current Soft ID.
OR
Press the Menu Select button directly below Back to return
to the previous screen.
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6 A blinking cursor appears in the Edit Soft ID screen.
Use the keypad to edit the text.
Press < to move one space to the left.
Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press * to add a space.
Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.
7 Press the Menu Select button directly below Ok to save the
new Soft ID and return to the previous screen.
OR
Press the Menu Select button directly below Cncl to return
to the previous screen.
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 Voice Announcement
Each voice announcement is within a limit of three seconds
maximum. The sum total duration for all voice announcements
in a radio shall be no more than 1000 seconds.
Note:
This feature must be preprogrammed by a qualified
radio technician.
Check with your agent if Voice Announcement is
available for the feature you need.
The two options of priority for the Voice Announcement
available are:
• High – enables the voice of the feature to announce even
when the radio is receiving calls.
• Low – disables the voice of the feature from announcing
and channel it is transmitting.
• Press the preprogrammed voice announcement button
(which specifically programmed to playback the current zone
and channel). The radio announces the current zone and
channel it is transmitting.
Note:
Pressing this preprogrammed playback button will
always enable the voice feature to announce in High
priority.
All the three programmable buttons at the side of the
radio support this feature.
• Change to a new zone. The radio announces the current
Advanced Features
This feature enables the radio to audibly indicate the current
feature mode, Zone or Channel the user has just assigned. This
audio indicator can be customized per customer requirements.
This is typically useful when the user is in a difficult condition to
read the content shown on the display.
• The radio powers up. The radio announces the current zone
zone and channel it is transmitting.
• Change to a new channel remaining within the current zone.
The radio announces the current channel.
• Press either the Menu Select button or preprogrammed
button of the radio to launch or terminate Scan, PL Disabled,
Talkaround/Direct or Transmit Inhibit. The radio announces
the corresponding feature activation or deactivation.
when the radio is receiving calls.
Procedure:
You hear a voice announcement when the features below are
preprogrammed in the radio.
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Caring for Your Radio
Helpful Tips
Helpful Tips
Take a moment to review the following:
Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . .
Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . .
Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . .
Taking Care of the Battery. . . . . . . . . . . . . . . . . . . . .
Checking the Battery Charge Status . . . . . . . . . . .
Battery Recycling and Disposal. . . . . . . . . . . . . . .
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page 134
page 135
page 136
page 136
page 137
page 137
page 138
!
Caution
• The radio casting
has a vent port
that allows for
pressure
equalization in the
radio. Never poke
this vent with any
objects, such as
needles, tweezers,
or screwdrivers.
This could create
leak paths into the
radio and the
radio’s
submergibility will
be lost.
Vent
Port
APX_4000_M3.book Page 135 Friday, May 31, 2013 12:41 PM
Caution
maximum depth of 1 meter, with a maximum
submersion time of 30 minutes. Exceeding
either maximum limit may result in damage to
the radio.
• If the radio battery contact area has been
submerged in water, dry and clean the radio
battery contacts before attaching a battery to the
radio. Otherwise, the water could short-circuit
the radio.
• If the radio has been submerged in water, shake
the radio well so that any water that may be
trapped inside the speaker grille and
microphone port can be removed. Otherwise,
the water will decrease the audio quality of the
radio.
• Do not disassemble the radio. This could
damage radio seals and result in leak paths into
the radio. Any radio maintenance should be
performed only by a qualified radio technician.
 Cleaning Your Radio
To clean the external surfaces of your radio:
1 Combine one teaspoon of mild dishwashing detergent to
one gallon of water (0.5% solution).
2 Apply the solution sparingly with a stiff, non-metallic, shortbristled brush, making sure excess detergent does not get
entrapped near the connectors, controls or crevices. Dry the
radio thoroughly with a soft, lint-free cloth.
Helpful Tips
!
• The radio is designed to be submerged to a
3 Clean battery contacts with a lint-free cloth to remove dirt or
grease.
!
Caution
Do not use solvents to clean your radio as most
chemicals may permanently damage the radio
housing and textures.
Do not submerge the radio in the detergent
solution.
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English
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 Handling Your Radio
 Servicing Your Radio
• Do not pound, drop, or throw the radio unnecessarily. Never
Proper repair and maintenance procedures will assure efficient
operation and long life for this product. A Motorola maintenance
agreement will provide expert service to keep this and all other
communication equipment in perfect operating condition. A
nationwide service organization is provided by Motorola to
support maintenance services. Through its maintenance and
installation program, Motorola makes available the finest
service to those desiring reliable, continuous communications
on a contract basis. For a contract service agreement, please
contact your nearest Motorola service or sales representative,
or an authorized Motorola dealer.
carry the radio by the antenna.
• Avoid subjecting the radio to an excess of liquids.
• Do not submerge the radio.
• Avoid subjecting the radio to corrosives, solvents or
chemicals.
• Do not disassemble the radio.
• Keep the accessory-connector cover in place until ready to
use the connector. Replace the cover immediately once the
accessory has been disconnected.
• When charging the radio using a wall mounted charger, the
Helpful Tips
radio must be turned off. Otherwise, the Man Down Alert
and Emergency may be accidentally triggered.
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Express Service Plus (ESP) is an optional extended service
coverage plan, which provides for the repair of this product for
an additional period of either one or two years beyond the
normal expiration date of the standard warranty. For more
information about ESP, contact the Motorola Radio Support
Center at 3761 South Central Avenue, Rockford, IL 61102 (800)
227-6772 / (847)725-4200.
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Taking Care of the Battery
 LED and Sounds
 Checking the Battery Charge Status
• the LED blinks red when the PTT button is pressed.
Your radio can indicate the battery’s charge status through:
• you hear a low-battery “chirp” (short, high-pitched tone).
• the LED and sounds.
• the fuel gauge icon on the display.
You can also check the battery charge status via the menu
entry. See IMPRES™ Battery Annunciator on page 129 for
more information.
 Fuel Gauge Icon
0
A blinking fuel gauge icon ( ) is displayed only when the
battery voltage drops to low level. In this case, replace the
battery with a fully charged one.
Helpful Tips
When your battery is low:
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Gauge
Battery Charge
76% to 100% full*
51% to 75%*
26% to 50%*
11% to 25%*
10% or less (at 10%, the gauge begins blinking)
Helpful Tips
*These are for IMPRES battery operation only.
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English
 Battery Recycling and Disposal
In the U.S. and Canada, Motorola participates in the nationwide
Rechargeable Battery Recycling Corporation (RBRC) program
for battery collection and recycling. Many retailers and dealers
participate in this program.
For the location of the drop-off facility closest to you, access
RBRC's Internet web site at www.rbrc.com or call 1-800-8BATTERY. This internet site and telephone number also provide
other useful information concerning recycling options for
consumers, businesses, and governmental agencies.
APX_4000_M3.book Page 139 Friday, May 31, 2013 12:41 PM
Accessories
http://www.motorolasolutions.com/APX
1 Only the following programming cables are compatible with
APX 4000 radios.
– APX DMR Port Programming Cable (PMKN4012B)
– Test and Alignment Programming Cable (PMKN4013C)
Accessories
The accessory link below is for APX radios. Not all accessories
are FCC certified for operation with all APX models and/or
bandsplits. Please refer to the specific APX radio price pages
for a list of FCC certified accessories or contact your sales
representative for accessory compatibility.
Highlights for the Accessories
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Appendix: Maritime Radio Use in the VHF Frequency Range
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State the position of the vessel in distress, using any
information that will help responders to locate you, e.g.:
Appendix: Maritime Radio Use in the
VHF Frequency Range
Take a moment to review the following:
Special Channel Assignments. . . . . . . . . . . . . . . . . . page 140
Operating Frequency Requirements . . . . . . . . . . . . . page 141
Declaration of Compliance for the User of Distress and SAfety
Frequencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 143
Special Channel Assignments
5
• latitude and longitude
• bearing (state whether you are using true or magnetic
north)
• distance to a well-known landmark
• vessel course, speed or destination
State the nature of the distress.
6
Specify what kind of assistance you need.
7
State the number of persons on board and the number
needing medical attention, if any.
8
Mention any other information that would be helpful to
responders, such as type of vessel, vessel length and/or
tonnage, hull color, etc.
9
“OVER.”
 Emergency Channel
If you are in imminent and grave danger at sea and require
emergency assistance, use VHF Channel 16 to send a distress
call to nearby vessels and the United States Coast Guard.
Transmit the following information, in this order:
1 “MAYDAY, MAYDAY, MAYDAY.”
2
“THIS IS _____________________, CALL SIGN
__________.”
State the name of the vessel in distress 3 times, followed
by the call sign or other identification of the vessel, stated 3
times.
3
Repeat “MAYDAY” and the name of the vessel.
4
“WE ARE LOCATED AT _______________________.”
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English
10 Wait for a response.
11 If you do not receive an immediate response, remain by the
radio and repeat the transmission at intervals until you
receive a response. Be prepared to follow any instructions
given to you.
 Non-Commercial Call Channel
For non-commercial transmissions, such as fishing reports,
rendezvous arrangements, repair scheduling, or berthing
information, use VHF Channel 9.
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Operating Frequency Requirements
•
on ships subject to the Safety Convention, the radio must be
capable of operating:
•
•
in the simplex mode on the ship station transmitting
frequencies specified in the 156.025 – 157.425 MHz
frequency band, and
in the semiduplex mode on the two frequency channels
specified in the table below.
Note:
Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83
cannot be lawfully used by the general public in US
waters.
Additional information about operating requirements in the
Maritime Services can be obtained from the full text of FCC
Rule Part 80 and from the US Coast Guard.
Table A-1: VHF Marine Channel List
Frequency (MHz)
Frequency (MHz)
Channel
Number
Transmit
Receive
*
156.150
160.750
4
156.200
160.800
5
156.250
160.850
6
156.300
–
7
156.350
160.950
8
156.400
–
9
156.450
156.450
10
156.500
156.500
11
156.550
156.550
12
156.600
156.600
13**
156.650
156.650
14
156.700
156.700
15**
156.750
156.750
16
156.800
156.800
17**
156.850
156.850
18
156.900
161.500
156.950
161.550
Channel
Number
Transmit
Receive
19
1
156.050
160.650
20
157.000
161.600
160.700
*
157.050
161.650
22
157.100
161.700
2
156.100
Appendix: Maritime Radio Use in the VHF Frequency Range
A radio designated for shipboard use must comply with Federal
Communications Commission Rule Part 80 as follows:
• on ships subject to Part II of Title III of the Communications
Act, the radio must be capable of operating on the 156.800
MHz frequency
Table A-1: VHF Marine Channel List (Continued)
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Appendix: Maritime Radio Use in the VHF Frequency Range
Table A-1: VHF Marine Channel List (Continued)
Frequency (MHz)
Channel
Number
Transmit
*
157.150
24
157.200
161.800
25
157.250
161.850
26
157.300
161.900
27
157.350
28
157.400
60
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Table A-1: VHF Marine Channel List (Continued)
Frequency (MHz)
Receive
Channel
Number
Transmit
Receive
161.750
75
***
***
76
***
***
77**
156.875
–
78
156.925
161.525
161.950
79
156.975
161.575
162.000
80
157.025
161.625
156.025
160.625
*
157.075
161.675
*
156.075
160.675
*
157.125
161.725
62
156.125
160.725
*
157.175
161.775
63
156.175
160.775
84
157.225
161.825
*
156.225
160.825
85
157.275
161.875
65
156.275
160.875
86
157.325
161.925
66
156.325
160.925
87
157.375
161.975
67**
156.375
156.375
88
157.425
162.025
68
156.425
156.425
69
156.475
156.475
71
156.575
156.575
72
156.625
–
73
156.675
156.675
74
156.725
156.725
*
Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be
lawfully used by the general public in US waters.
** Low power (1 W) only
*** Guard band
Note:
A – in the Receive column indicates that the channel is
transmit only.
APX_4000_M3.book Page 143 Friday, May 31, 2013 12:41 PM
Declaration of Compliance for the User of
Distress and Safety Frequencies
Appendix: Maritime Radio Use in the VHF Frequency Range
The radio equipment does not employ a modulation other than
the internationally adopted modulation for maritime use when it
operates on the distress and safety frequencies spedified in
RSS-182 Section 6.1.
Table A-2: Technical Paratmeters for Interfacing External
Data sources
Input Voltage (Volts Peak-topeak)
Max Data Rate
Impedance
RS232
USB
SB9600
18 V
3.6 V
5V
28 kb/s 12 Mb/s
9.6 kb/s
5k Ohm 90 Ohm 120 Ohm
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APX_4000_M3.book Page 144 Friday, May 31, 2013 12:41 PM
Term
Glossary
This glossary is a list of specialized terms used in this manual.
Glossary
Term
Acknowledgment of communication.
Active Channel
A channel that has traffic on it.
Analog Signal
An RF signal that has a continuous nature
rather than a pulsed or discrete nature.
ARS
Automatic Registration Service
ASTRO 25
Motorola standard for wireless digital
trunked communications.
ASTRO
Conventional
Motorola standard for wireless digital
conventional communications.
Autoscan
A feature that allows the radio to
automatically scan the members of a scan
list.
Bluetooth
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Bluetooth
Pairing
Bluetooth pairing occurs when two
bluetooth devices exchanged a passkey to
form a paired Bluetooth wireless
connection.
Call Alert
Privately page an individual by sending an
audible tone.
Carrier Squelch
Feature that responds to the presence of
an RF carrier by opening or unmuting
(turning on) a receiver’s audio circuit. A
squelch circuit silences the radio when no
signal is being received so that the user
does not have to listen to “noise”.
Central
Controller
A software-controlled, computer-driven
device that receives and generates data for
the trunked radios assigned to it. It
monitors and directs the operations of the
trunked repeaters.
Channel
A group of characteristics such as transmit/
receive frequency pairs, radio parameters,
and encryption encoding.
Definition
ACK
Bluetooth is an open wireless technology
standard for exchanging data over short
distances from fixed and mobile devices
with high levels of security.
Definition
In a trunking system, one of the channels
that is used to provide a continuous, twoControl Channel way/data communications path between
the central controller and all radios on the
system.
APX_4000_M3.book Page 145 Friday, May 31, 2013 12:41 PM
Term
Definition
Term
Definition
Typically refers to radio-to-radio
communications, sometimes through a
repeater (see Trunking).
Dynamic
Regrouping
Conventional
Scan List
A scan list that includes only conventional
channels.
A feature that allows the dispatcher to
temporarily reassign selected radios to a
single special channel so they can
communicate with each other.
DSR
Dynamic System Resilience
CP
Codeplug
EID
Encrypted Integrated Data
Cursor
A visual tracking marker (a blinking line)
that indicates a location on the display.
ESN
Electrical Serial Number
Deadlock
Displayed by the radio after three failed
attempts to unlock the radio.The radio must
be powered off and on prior to another
attempt.
Failsoft
Digital Private
Line (DPL)
A type of coded squelch using data bursts.
Similar to PL except a digital code is used
instead of a tone.
A feature that allows communications to
take place even though the central
controller has failed. Each trunked repeater
in the system transmits a data word
informing every radio that the system has
gone into failsoft.
FCC
Federal Communications Commission.
FM
Frequency Modulation
Digital Signal
An RF signal that has a pulsed, or discrete,
nature, rather than a continuous nature.
Hang Up
Disconnect.
Dispatcher
An individual who has radio system
management duties.
Home screen
The first display information after the radio
completes its self test.
DSP
Digital Signal Processing
IV & D
Integrated Voice and Data
Glossary
Conventional
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Term
KVL
Key-variable loader: A device for loading
encryption keys into the radio.
LCD
Liquid crystal display.
LED
Light-emitting diode.
Li-Ion
Lithium ion.
Man Down
A life-saving feature that senses the radio
user may be in trouble by monitoring the
whether the radio is in a vertical or
horizontal position or whether the radio is
motionless.
When this feature is triggered, the radio
alerts the user with audio and visual alerts.
It can also trigger Emergency Alarm the
Post-Alert Timer is not cancelled.
MDC
Glossary
Definition
Menu Entry
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English
Motorola Data Communication
A software-activated feature shown at the
bottom of the display – selection of these
features is controlled by the {, |, and
} buttons.
Term
Definition
Monitor
Check channel activity by pressing the
Monitor button. If the channel is clear, you
hear static. If the channel is in use, you
hear conversation. It also serves as a way
to check the volume level of the radio,
since the radio “opens the squelch” when
the monitor button is pressed.
Multi-Function
Knob
It works as a power on/off button, provides
primary and secondary functions like
volume change and mode change.
Multi-System
Talkgroup Scan
List
A scan list that can include both talkgroups
(trunked) and channels (conventional).
Network Access Code (NAC) operates on
Network Access digital channels to reduce voice channel
Code
interference between adjacent systems
and sites.
NiMH
Nickel-metal-hydride.
Non-Tactical/
Revert
The user talks on a preprogrammed
emergency channel. The emergency alarm
is sent out on this same channel.
OTAR
Over-the-air rekeying.
Page
A one-way alert, with audio and/or display
messages.
APX_4000_M3.book Page 147 Friday, May 31, 2013 12:41 PM
Term
Definition
A set of unique features specific to a radio.
PIN
Personal Identification Number
PremierOne
A software application which streamlines
critical real time operations and simplifies
system administration to deliver accurate,
consistent and integrated information
remotely to the requestors.
Preprogrammed
Refers to a software feature that has been
activated by a qualified radio technician.
Private
(Conversation)
Call
A feature that lets you have a private
conversation with another radio user in the
talkgroup.
Private Line
(PL)
A sub-audible tone that is transmitted such
that only receivers decoding the tone
receives it.
Programmable
Definition
Repeater
A conventional radio feature, where you
talk through a receive/transmit facility that
re-transmits received signals, in order to
improve communications range and
coverage.
Selective Call
A feature that allows you to call a select
individual, intended to provide privacy and
to eliminate the annoyance of having to
listen to conversations of no interest to you.
Glossary
Personality
Term
Any digital P25 traffic having the correct
Selective Switch Network Access Code and the correct
talkgroup.
Squelch
Special electronic circuitry, added to the
receiver of a radio, that reduces, or cuts off,
unwanted signals before they are heard in
the speaker.
Refers to a radio control that can have a
radio feature assigned to it.
SSI
Synchronous Serial Interface
PTT
Push-To-Talk – the PTT button engages
the transmitter and puts the radio in
transmit (send) operation when pressed.
Standby
An operating condition whereby the radio’s
speaker is muted but still continues to
receive data.
Radio
Frequency (RF)
The part of the general frequency spectrum
between the audio and infrared light
regions (about 10 kHz to 10,000,000 MHz).
Status Calls
Pre-defined text messages that allow the
user to send a conditional message without
talking.
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APX_4000_M3.book Page 148 Friday, May 31, 2013 12:41 PM
Term
Definition
The user talks on the channel that was
selected before the radio entered the
emergency state.
Talkaround
Bypass a repeater and talk directly to
another unit for easy local unit-to-unit
communications.
Talkgroup
An organization or group of radio users
who communicate with each other using
the same communication path.
TMS
Text Messaging Service
Trunking
The automatic sharing of communications
paths between a large number of users
(see Conventional).
Trunking
Priority Monitor
Scan List
A scan list that includes talkgroups that are
all from the same trunking system.
USK
Unique Shadow Key.
Glossary
Tactical/
Non-Revert
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English
Term
Definition
UTC
Coordinated Universal Time. The
international time standard (formerly
Greenwich Mean Time, or GMT). Zero
hours UTC is midnight in Greenwich,
England, which is located at 0 degrees
longitude. Everything east of Greenwich
(up to 180 degrees) is later in time;
everything west is earlier. There are 42
time authorities around the world that are
constantly synchronizing with each other.
Abbreviated as UTC (English backronym =
Universal Time, Coordinated), it is also
known as Zulu (Z) Time.
Zone
A grouping of channels.
APX_4000_M3.book Page 149 Friday, May 31, 2013 12:41 PM
Limited Warranty
MOTOROLA COMMUNICATION PRODUCTS
I. WHAT THIS WARRANTY COVERS AND FOR HOW
LONG:
MOTOROLA SOLUTIONS INC. (“MOTOROLA”) warrants the
MOTOROLA manufactured Communication Products listed below
(“Product”) against defects in material and workmanship under
normal use and service for a period of time from the date of
purchase as scheduled below:
ASTRO APX 4000 Portable Units
One (1) Year
Product Accessories
One (1) Year
MOTOROLA, at its option, will at no charge either repair the
Product (with new or reconditioned parts), replace it (with a new or
reconditioned Product), or refund the purchase price of the Product
during the warranty period provided it is returned in accordance
with the terms of this warranty. Replaced parts or boards are
warranted for the balance of the original applicable warranty period.
All replaced parts of Product shall become the property of
MOTOROLA.
This express limited warranty is extended by MOTOROLA to the
original end user purchaser only and is not assignable or
transferable to any other party. This is the complete warranty for the
Unless made in a separate agreement between MOTOROLA and
the original end user purchaser, MOTOROLA does not warrant the
installation, maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for any ancillary
equipment not furnished by MOTOROLA which is attached to or
used in connection with the Product, or for operation of the Product
with any ancillary equipment, and all such equipment is expressly
excluded from this warranty. Because each system which may use
the Product is unique, MOTOROLA disclaims liability for range,
coverage, or operation of the system as a whole under this
warranty.
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of MOTOROLA'S
responsibilities regarding the Product. Repair, replacement or
refund of the purchase price, at MOTOROLA’s option, is the
exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR
SAVINGS OR OTHER INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
Commercial Warranty
Product manufactured by MOTOROLA. MOTOROLA assumes no
obligations or liability for additions or modifications to this warranty
unless made in writing and signed by an officer of MOTOROLA.
Commercial Warranty
149
English
APX_4000_M3.book Page 150 Friday, May 31, 2013 12:41 PM
INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW.
III. STATE LAW RIGHTS:
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES
OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY
NOT APPLY.
This warranty gives specific legal rights, and there may be other
rights which may vary from state to state.
Commercial Warranty
IV. HOW TO GET WARRANTY SERVICE:
150
You must provide proof of purchase (bearing the date of purchase
and Product item serial number) in order to receive warranty
service and, also, deliver or send the Product item, transportation
and insurance prepaid, to an authorized warranty service location.
Warranty service will be provided by MOTOROLA through one of its
authorized warranty service locations. If you first contact the
company which sold you the Product (e.g., dealer or
communication service provider), it can facilitate your obtaining
warranty service. You can also call MOTOROLA at 1-800-927-2744
US/Canada.
V. WHAT THIS WARRANTY DOES NOT COVER:
A) Defects or damage resulting from use of the Product in other
than its normal and customary manner.
B) Defects or damage from misuse, accident, water, or neglect.
English
C)Defects or damage from improper testing, operation,
maintenance, installation, alteration, modification, or adjustment.
D)Breakage or damage to antennas unless caused directly by
defects in material workmanship.
E) A Product subjected to unauthorized Product modifications,
disassembles or repairs (including, without limitation, the addition
to the Product of non-MOTOROLA supplied equipment) which
adversely affect performance of the Product or interfere with
MOTOROLA's normal warranty inspection and testing of the
Product to verify any warranty claim.
F) Product which has had the serial number removed or made
illegible.
G)Rechargeable batteries if:
(1) any of the seals on the battery enclosure of cells are broken
or show evidence of tampering.
(2) the damage or defect is caused by charging or using the
battery in equipment or service other than the Product for which it
is specified.
H)Freight costs to the repair depot.
I) A Product which, due to illegal or unauthorized alteration of the
software/firmware in the Product, does not function in
accordance with MOTOROLA’s published specifications or the
FCC certification labeling in effect for the Product at the time the
Product was initially distributed from MOTOROLA.
J) Scratches or other cosmetic damage to Product surfaces that
does not affect the operation of the Product.
K) Normal and customary wear and tear.
APX_4000_M3.book Page 151 Friday, May 31, 2013 12:41 PM
VI. PATENT AND SOFTWARE PROVISIONS:
Laws in the United States and other countries preserve for
MOTOROLA certain exclusive rights for copyrighted MOTOROLA
software such as the exclusive rights to reproduce in copies and
distribute copies of such MOTOROLA software. MOTOROLA
software may be used in only the Product in which the software was
originally embodied and such software in such Product may not be
replaced, copied, distributed, modified in any way, or used to
produce any derivative thereof. No other use including, without
limitation, alteration, modification, reproduction, distribution, or
reverse engineering of such MOTOROLA software or exercise of
rights in such MOTOROLA software is permitted. No license is
granted by implication, estoppel or otherwise under MOTOROLA
patent rights or copyrights.
Commercial Warranty
MOTOROLA will defend, at its own expense, any suit brought
against the end user purchaser to the extent that it is based on a
claim that the Product or parts infringe a United States patent, and
MOTOROLA will pay those costs and damages finally awarded
against the end user purchaser in any such suit which are
attributable to any such claim, but such defense and payments are
conditioned on the following:
A) that MOTOROLA will be notified promptly in writing by such
purchaser of any notice of such claim;
B) that MOTOROLA will have sole control of the defense of such
suit and all negotiations for its settlement or compromise; and
C)should the Product or parts become, or in MOTOROLA’s opinion
be likely to become, the subject of a claim of infringement of a
United States patent, that such purchaser will permit
MOTOROLA, at its option and expense, either to procure for
such purchaser the right to continue using the Product or parts or
to replace or modify the same so that it becomes non-infringing
or to grant such purchaser a credit for the Product or parts as
depreciated and accept its return. The depreciation will be an
equal amount per year over the lifetime of the Product or parts as
established by MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent
infringement which is based upon the combination of the Product or
parts furnished hereunder with software, apparatus or devices not
furnished by MOTOROLA, nor will MOTOROLA have any liability
for the use of ancillary equipment or software not furnished by
MOTOROLA which is attached to or used in connection with the
Product. The foregoing states the entire liability of MOTOROLA with
respect to infringement of patents by the Product or any parts
thereof.
VII. GOVERNING LAW:
This Warranty is governed by the laws of the State of Illinois, U.S.A.
151
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APX_4000_M3.book Page 152 Friday, May 31, 2013 12:41 PM
VIII. FOR AUSTRALIA ONLY:
This warranty is given by Motorola Solutions Australia Pty
Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10
Wesley Court. Burwood East, Victoria.
Commercial Warranty
Our goods come with guarantees that cannot be excluded
under the Australia Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a
major failure.
Motorola Solutions Australia’s limited warranty below is in
addition to any rights and remedies you may have under the
Australian Consumer Law. If you have any queries, please call
Motorola Solutions Australia at 1800 457 439. You may also
visit our website: http://www.motorola.com/Business/XA-EN/
Pages/Contact_Us#support_tab for the most updated warranty
terms.
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English
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Motorola Solutions, Inc.
1303 East Algonquin Road
Schaumburg, Illinois 60196 U.S.A.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and
the Stylized M logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners.
© 2011–2013 Motorola Solutions, Inc. All rights reserved.
June 2013.
*68012004058*
68012004058-F
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