QCA Spa | Jewel +3 Series | Owner`s manual | QCA Spa Jewel +3 Series Owner`s manual

Your QCA Jewel +3 Series Spa
ML 700 Panel
This owner’s manual is for YOU! It will show you how to operate and maintain your very own
spa. We think it is important for you to take a few moments and get acquainted with your new
spa operation. Please keep this manual available for references.
QCA Spas would like to congratulate you on your purchase and we sincerely hope you enjoy
your QCA Spa.
SERIAL NUMBER_____________
18 DIGIT SPA NUMBER__________________
Jewel +3 ML 700 Panel 5.07
Cleaning the Filter Cartridge..........................................11
Draining the Water .........................................................10
Filter Maintenance ..........................................................11
Hydro-, Turbo-, Air-Max(tm) ............................................9
Hyperthermia Description .................................................3
Initial Start Up ...................................................................5
Installation Instructions.....................................................4
115/240v Installations .......................................................4
Jets, Jets, Jets.....................................................................9
Prevention of Freezing .............................................. 11-12
QCA Majestic Spa Light ....................................................9
Refilling your Spa ............................................................10
Removing the Filter Cartridge ........................................11
Sequencer Controller ........................................................8
Spa and Cabinet Maintenance.........................................12
Spa Location ......................................................................4
Spa Side Control ................................................................5
Spa Vac Kit ......................................................................10
System Messages............................................................ 7-8
Troubleshooting ............................................................. 7-8
UL Instructions ..................................................................3
Vacation Care ..................................................................11
Warranty ..........................................................................12
Warranty Card.................................................................13
Water Care Program ................................................. 10-11
a. The water in a spa or hot tub should never
exceed 40°C (104°F). Water temperatures
between 38°C (100°F) and 40°C (104°F) are
considered safe for a healthy adult. Lower
water temperatures are recommended for
extended use (exceeding 10-15 minutes) and
for young children.
The instructions you are about to read are required to
be published in your manual by the Underwriters
Laboratories. These instructions are very important
for your safety and QCA would like to encourage you
to read and apply all instructions. Thank you!
b. Since excessive water temperatures have a
high potential for causing fetal damage during
the early months of pregnancy, pregnant or
possibly pregnant women should limit spa or
hot tub water temperatures to 38°C (100°F).
When installing and using this electrical equipment,
remember to always observe safety precautions,
including the following:
2a. DANGER - To reduce the risk of injury, do not
permit children to use this product unless they are
closely supervised.
c. Before entering a spa or hot tub, the user
should measure the water temperature with an
accurate thermometer since the tolerance of
water temperature-regulating devices may
vary as much as +/-30C (5°F).
Extreme caution must be exercised to prevent
unauthorized access by children. To avoid
accidents, ensure that children cannot use a spa or
hot tub unless they are supervised at all times.
d. The use of alcohol, drugs, or medication
before or during spa or hot tub use may lead to
unconsciousness with the possibility of
3. Connect to a grounded, grounding type receptacle
e. Persons suffering from obesity or with a
medical history of heart disease, low or high
blood pressure, circulatory system problems or
diabetes should consult a physician before
using a spa or hot tub.
4. WARNING - To reduce the risk of electrical
shock, replace a damaged cord immediately.
5. DANGER - To reduce the risk of injury to persons,
do not remove suction fittings.
6. A pressure wire connector is provided on the
inside and outside of the control box inside the unit
to permit connection of a minimum No. 8 AWG
(8.4mm) solid copper bonding conductor between
this point and any metal equipment, metal
enclosures of electrical equipment, metal water
pipe, or conduit within 5 feet (1.5m) of the unit as
needed to comply with local requirements.
7. (All permanently installed units must have a
GFCI) This appliance must have a neutrally
protected ground-fault circuit-interrupter. Before
each use and with the unit operating, push the test
button. The unit should stop operating and the
reset button should appear. Push the reset button.
The unit should now operate normally. If the
interrupter does not perform in this manner, a
ground current is flowing indicating the possibility
of an electric shock. Disconnect the power until
the fault has been identified and corrected.
f. Persons using medication should consult a
physician before using a spa or hot tub since
some medication may induce drowsiness while
other medications may affect heart rate, blood
pressure, and circulation.
12. The electrical supply for this product must
include a suitably rated switch or circuit breaker
to open all ungrounded supply conductors to
comply with section 422-20 of the National
Electrical Code, ANSI/NFPA 70-1987. The
disconnecting means must be readily accessible
to the tub occupant but installed at least 5 feet
(1.5m) from the tub water. For units used in
other than single-family dwellings, a clearly
labeled emergency switch shall be provided as
part of the installation. The switch shall be
readily accessible to the occupants and shall be
installed at least 5 feet (1.52 m) away, adjacent
to, and within sight of the unit.
8. Install to provide drainage of compartment for
electrical components.
Just a quick note,
For your own security...Prolonged immersion in water
that is warmer than normal body temperature can result
in a dangerous condition known as HYPERTHERMIA.
The causes, symptoms, and effects of hyperthermia may be
described as follows: Hyperthermia occurs when the
internal temperature of the body reaches a level several
degrees above the normal temperature of 98.60F or 37°
C. The symptoms of hyperthermia include dizziness,
fainting, drowsiness, lethargy, and an increase in the
internal temperature of the body. The effects of
hyperthermia include (1) unawareness of impending
hazard, (2) failure to perceive heat, (3) failure to
recognize the need to exit the spa, (4) physical inability to
exit the spa, (5) fetal damage in pregnant women, and (6)
unconsciousness resulting in a danger of drowning.
9. RISK OF ELECTRIC SHOCK. Install at least 5
feet (1.5m) from all metal surfaces. (A spa may be
installed within 5 feet of metal surfaces if each
metal surface is permanently connected by a
minimum No. 8 AWG (8.4mm) solid copper
conductor attached to the pressure wire connector
on the terminal box that is provided for this
Do not permit any electrical appliance, such as a
light, telephone, radio, or television, within 5 feet
(1.5m) of the spa or hot tub.
11. To reduce the risk of injury:
WARNING - the use of alcohol, drugs, or medication can
greatly increase the risk of fatal hyperthermia in hot tubs
and spas.
Installation Instructions
Prior to performing any service to the spa package turn
OFF ALL primary electric power at the main circuit
breaker or disconnect panel.
Spa Location
The selection of a site for the installation of your spa
is a very important decision and should be undertaken
keeping several factors in mind.
Opening the front cover of the electrical control box can
make all field electrical connections.
1. Always check your local codes before installing
your spa. A clear understanding of buildings,
fences, gates, electrical and plumbing guidelines
will be invaluable.
All electrical connections to this spa package must be
accomplished by a qualified electrician in accordance with
the National Electric Code or the Canadian Electric Code
and in accordance with any local electrical codes in effect
at the time of installation.
2. Select a location that will compliment your
lifestyle and your home. The spa will become an
integral part of your life and therefore should be
placed advantageously.
All connections should be made in accordance with the
wiring tab enclosed in the electrical control box.
These spa packages are designed to operate on 60Hz
Alternating Current only, at a voltage of 240 volts.
3. The position of the spa in relation to surrounding
terrain should be considered. Locating the spa near
or directly under trees not only cuts off the sun
thereby depriving you of natural heat, but also
necessitates the physical removal of leaves and
debris. Airborne dirt and debris may also be
carried into the spa by prevailing winds. In
addition, an uncovered spa with wind blowing
across the top will tend to lower water
temperatures; therefore you may wish to shield
your spa from direct winds.
Spa packages with a 240-volt rating require a three wire
electrical service, plus ground (line 1, line 2, neutral and
Connections should be made using copper conductors
only. The connecting wire and circuit breakers or fuses
must be sized to accommodate the Total Ampere load as
specified on the equipment module data label.
A bonding lug has been provided on the equipment
module to allow connection to local ground points. To
reduce the risk of electrical shock, a #8 AWG solid copper
bonding wire should be run from this lug to any metal
ladders, water pipes or other metal within 5 feet of the spa.
4. You may wish to consider an indoor installation.
An indoor spa located off of a bedroom or family
room can offer relaxing solitude or enjoyable
gatherings of friends or family. Care should be
taken in providing protection from possible water
damage due to splashing. High humidity levels
relating to the spa can also be a source for damage
and should be planned for in the construction
PLEASE NOTE: To Overseas owners
50 Hz, 230-volt units should be wired to
the national code in the country of the
owner’s residence.
5. Your portable spa with a cabinet has been
designed to be self-supporting. Any further
reinforcement or support is not required when
placed upon a sound foundation. In order to
prevent damage to the cabinet and spa be certain
to locate the spa on a solid, level foundation
capable of maintaining the weight of the spa when
filled with water.
240 volt Installation
Units to be operated at 240 volts must have all electrical
connections accomplished by a qualified electrician in
accordance with the National Electric Code, the Canadian
Electric Code or other local electrical codes in effect at the
time of installation.
Equipment modules installed for 240-volt operation
requires a three wire electrical service, plus ground (line 1,
line 2, neutral and ground). Refer to terminal block
6. A base of poured concrete is best for this type of
installation. You may wish to use an existing patio
but if you wish to construct a new base for your
spa, select a level, flat area. After removing the
topsoil, construct a square frame using four 2x4's.
Usually an area ten square foot will suffice. When
the frame has been leveled, pour a 3 1/2" base of
concrete mix into the frame leveling the mix by
stroking across the top with another 2x4. Finish
the top with the cement float. When the slab has
cured remove the 2x4's and landscape as desired.
Note: It is necessary to provide drainage of the
compartment for the electrical components.
Starting the Spa
1. Fill the spa to at least minimum water level (indicated
near the skimmer) before electrical power is turned on.
- Be sure all valves and hose bib, located on power
pack, are closed and all union nuts are tight.
2. Check for plumbing leaks.
3. Be sure all suction valves to the equipment pack are
7. Install your spa in a location, which allows easy
access to the equipment bay.
4. Open return valve with handle in up position.
8. Before filling with water, be sure the spa is in its
final position and that hoses, tools, etc. are not
under the spa.
5. Set filtering cycles according to control panel
Jewel +3 Series Spas
Initial Start-up
When your spa is first powered up, it will automatically heat and maintain 100°F until you change the set
temperature. In the event of a power failure or during a manual shutdown, the spa will revert to the last set
temperature, mode, and filter cycle before the loss of power once power is restored.
Self Diagnosis/Priming mode of spa takes six minutes. Four minutes after power-up "- -" will appear for two
minutes. Spa is now ready to program.
DO NOT DISTURB during the six-minute self-diagnostic procedure.
Icon Legend
Heat Icon - Indicates different
stages of heating.
Fiber-Optic Light Icon – Spins when
the wheel is on; stands still when
wheel is off.
Jets Icon - Spins fast on high-speed
spins slow on low speed.
Light Icon - On dim, the
LCD will show the center
circle plus one quarter of the light beams. Half of
the light beams will show on medium brightness,
and all of the light beams will show on bright.
Blower Icon - Biggest in
highest speed; smallest in
lowest speed.
Press the Mode/Prog to exit the time setting
procedure and enter the optional filter cycle
Temp Set (80°F - 104°F / 26.0°C - 40.0°C)
The start-up temperature is set at 100°F/37.5°C.
The last measured temperature is constantly
displayed on the LCD.
Press the “Warm” or “Cool” button once to display
the set temperature. Each time either button is
pressed again, the set temperature will increase or
decrease depending on which button is pressed.
After three seconds, the LCD will automatically
display the last measured spa temperature.
This button is used to switch between standard,
economy, and sleep modes. Press “Mode/Prog” to
enter mode programming, press “Cool” to cycle
through to desired mode (LCD flashes until
confirmed), then press “Mode/Prog” to confirm
Note that the last measured spa temperature
displayed is current only when the pump has been
running for at least 2 minutes.
temperature. The “STANDARD” icon will display
until the mode is changed.
Setting the Time
Economy mode heats the spa to set temperature
only during filter cycles. The “ECONOMY” icon
will display until mode is changed.
When time hasn’t been programmed, the TIME
icon flashes.
Pressing “Jets 1” while in Economy mode puts the
spa in Standard-In-Economy mode, which operates
the same as Standard Mode, then reverts to
Economy Mode automatically after 1 hour.
During this time, a press of the “Mode/Prog”
button will revert to Economy Mode immediately.
Press Time and then the Mode/Prog button.
Select the hour by pressing the warm or cool
arrows. Each press changes the time by 1 hour.
Select minutes by pressing the Mode/Prog once
again followed by the warm or cool arrows. Each
press changes the time by 1 minute.
Sleep mode heats the spa to within 20°F (11°C) of
the set temperature only during filter cycles. The
“SLEEP” icon will display until mode is changed.
Standby Mode
Optional Filter Cycle Programming
Pressing “Warm” or “Cool” then “Jets 2” will turn
off all spa functions temporarily. This is helpful
when changing a filter. Press any button to exit
Standby mode.
You are not required to set filter cycles; however,
it is an option available to you. To change the filter
cycle settings:
“Mode/Prog” within 3 seconds. You will see the
“SET FILTER 1” and a flashing “START TIME”
icon appear on the display.
Jets 1
Press the “Jets 1” button once to turn pump 1 on,
again to switch to high-speed. Pressing for a third
time turns pump 1 off. If left running, the low
speed turns off after 2 hours and the high speed
turns off after 15 minutes.
Press “Up” or “Down” to choose the filter start
time hour. Enter the hour by pressing
“Mode/Prog”. Press “Up” or “Down” to choose the
filter start time minutes. Each press changes the
start time by 5 minutes.
The low-speed of pump 1 runs when the blower or
any other pump is on. It may also activate for at
least 2 minutes every 30 minutes to detect the spa
temperature (polling) and then to heat to the set
temperature if needed, depending upon mode.
When the low speed turns on automatically, it
cannot be deactivated from the panel; however, the
high speed may be started.
Enter the minutes by pressing “Mode/Prog.”
Press “Mode/Prog” to see the “SET FILTER 1”
and a flashing “END TIME” icon. Adjust the time
as done above.
Press “Mode/Prog” to see the “SET FILTER 2”
(PM cycle) and a flashing “START TIME” icon.
Proceed as above.
Jets 2
Press the “Jets 2” button once to turn pump 2 on to
high-speed. Pressing once more, turns off pump 2.
If left running, the pump will turn off after 15
Press “Mode/Prog” to see “SET FILTER 2” and a
flashing “END TIME” icon. Adjust the time as
done above.
Pressing “Mode/Prog” will enter the new filter
cycle times into the system and display the current
water temperature.
Press the “Blower” button to turn on, twice to turn
on low speed, three times to turn on medium speed
and a fourth time to turn on high-speed. Pressing
once more will turn the blower off.
If left on, the blower will automatically turn off
after 15 minutes.
Pressing “Time” at any time during this
programming sequence will save the values
entered up to that point and exit programming.
If you would like to select continuous filtration, set
the filter 1 start and end times to be the exact same
Clean-up Cycle
Press the “Light” button to turn the spa light on
and off. Will also control optional LED lighting.
When the pump or blower is turned on by a button
press, a clean-up cycle begins 30 minutes after the
pump or blower is turned off or times out. The
pump and the ozone generator** will run for one
Preset Filter Cycles
On all systems, the pump and the ozone generator
will run during filtration. At the start of each filter
cycle, the blower will run on highest speed for 30
seconds to clean out the air channels. The lowspeed of pump 2 will run for 5 minutes.
Freeze Protection
If the temperature sensors detect a drop to 44° F
(approximately 6.7° C) within the heater, then the
pump automatically activates to provide freeze
protection. The equipment stays on until 4 minutes
after the sensors detect that the spa temperature has
risen to 45° F (approximately 7.2°C) or higher. In
colder climates, an optional additional freeze
sensor may be added to protect against freeze
conditions that may no be sensed by the standard
sensors. Aux freeze sensor protection acts
similarly except t\with the temperature thresholds
determined by the switch and without a 4-minute
delay in turnoff. See you dealer for details.
There are two filter cycles per day. The start/end
times of each cycle are programmable. To
program, set time as instructed above, then press
“Mode/Prog” to advance to the next setting (or to
exit after the last setting). The default filter cycles
are as follows:
The first filter cycle is automatically activated at
8:00 AM and operates the pump until 10:00 AM.
The filter 1 indicator icon will light when filter 1 is
The second filter cycle is automatically activated
at 8:00 PM and operates the pump until 10:00 PM.
The filter 2 indicator icon will light when filter 2 is
Locking the Panel
Press “Time” Jets 1” then the “Warm” with in 3
seconds. When locked the PL indicator light will
light. All buttons are frozen except the “Time”
button. To unlock panel, press “Time” “Jets 1”
then “Cool.”
Temperature Display Inversion
Locking the Temperature
Press “Temp” Jets 1” then the “Warm” with in 3
seconds. When locked the PL indicator light will
light. All buttons are frozen except the “Temp”
button. To unlock panel, press “Temp” “Jets 1”
then “Cool.”
Press the “Warm” or “Cool” button, followed by
the “Blower” button to change the numbers in the
display to read upside down.
Diagnostic Messages
Action Required
No Message on display. Power has been cut
off to the spa.
The control panel will be disabled until power
returns. Spa settings are preserved on all
“Overheat” - The spa has shut down. On
some systems, an alarm may sound. One of
the sensors has detected 118°F (approximately
47.8°C) at the heater.
spa cover and allow water to cool. Once the
heater has cooled, reset by pushing any
button. If spa does not reset, shut off the
power to the spa and call your dealer or
service organization.
“Overheat” - The spa has shut down. One of
the sensors has detected that the spa water is
110°F (approximately 43.3°C).
spa cover and allow water to cool. At 107°F
(approximately 41.7°C), the spa should
automatically reset. If spa does not reset, shut
off the power to the spa and call your dealer
or service organization.
“Ice” - Potential freeze condition detected.
No action required. The pumps and the blower
will automatically activate regardless of spa
Spa is shut down. The sensor that is plugged
into the Sensor “A” jack is not working.
If the problem persists, contact your dealer or
service organization. (May appear temporarily
in an overheat situation and disappear when
the heater cools.)
Spa is shut down. The sensor that is plugged
into the Sensor “B” jack is not working.
If the problem persists, contact your dealer or
service organization. (May appear temporarily
in an overheat situation and disappear when
the heater cools.)
Sensors are out of balance. If displayed by
itself, it may just be a temporary condition.
If the problem persists, contact your dealer or
service organization.
If it also says “SERVICE REQ’D,” spa is shut
A substantial difference between the
temperature sensors was detected. This could
indicate a flow problem.
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the
pumps have been primed. If problem persists,
contact your dealer or service organization.
Persistent low flow problems. (Occurs on the
third occurrence of the “HTR FLOW LOW”
message.) Heater is shut down, but other spa
functions continue to run normally.
Follow action required for “HTR FLOW
LOW” message.
Turn spa off then back on again to restore
heating capability.
Inadequate water detected in heater.
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the
pumps have been primed. Press any button to
Inadequate water detected in heater. Displays
on third occurrence of “HEATER MAY BE
message.) Spa is shut down.
Follow action required for “HEATER MAY
message. Spa will not automatically reset; you
may press any button to reset.
When your spa is first actuated, it will go into
Priming mode.
The Priming mode will last for up to 4
minutes and then the spa will begin to heat the
spa and maintain the water temperature in the
Standard mode.
--F° or --C°
Temperature Unknown.
After the pump has been running for 2
minutes, the temperature will be displayed.
Temperature not current in Economy or Sleep
In Economy or Sleep mode, the pump may be
off for hours outside a filter.
If you wish to see the current spa temperature,
either switch to Standard mode or turn Jets1
on for at least two minutes.
STANDARD Standby Mode has been activated by pressing
a button combination on user panel.
Press any button to leave Standby Mode and
return operation.
Periodic Reminder Messages (“Press the Mode” button to reset a displayed message)
Action Required
Every 30 days
Remove, clean, and reinstall filter per
manufacturer’s instructions.
Every 30 days
Test & reset GFCI per manufacturer’s
Every 90 days
Drain and refill spa per manufacturer’s
Every 180 days
Clean and condition cover per manufacturer’s
Every 180 days
Clean and condition cover per manufacturer’s
Every 364 days
Install new filter.
Jewel Series Jets
Jewel™ Spa Light
All equipment Modules have a receptacle, located
on the side of the Equipment Module. This
receptacle is provided for the connection of the spa
Directional Hurricane Jet-the graphite gray jet is
operated by rotating the jet face counter-clockwise
to full On position or clockwise for 95% shut-off.
Your QCA Majestic™ Spa has a standard 12v
light. The Spa light may be turned ON or OFF by
pressing the Light button located on the spa side
Spa Light Lens Installation
Colored lenses are included with the spa light. To
install or remove lenses simply push ON or pull
OFF of the spa light, as show below.
Massage Jet-the graphite gray jet is operated by
rotating the jet face counter-clockwise to full On
position or clockwise for 95% shut-off. It is a 14
port large volume jet.
Light Bulb Replacement
To replace the spa light bulb; turn ALL power to
the Equipment Module OFF. Locate the rear of
the spa light and remove the bulb sock by rotating
socket counter clockwise 1/8 turn and pulling on
the socket (not the wire), as shown below. Pull the
bulb from the socket and replace by reversing the
above steps.
Vari-Swirl Jet-the graphite gray jet is operated by
rotating the jet face counter-clockwise to full On
position or clockwise for 95% shut-off. The
Directional and Vari-Swirl Jet is interchangeable.
Ask your QCA Dealer for more information.
CAUTION: The replacement bulb must be the
same rating as the factory installed bulb.
SPAVAC™ Kit – Optional
Your QCA SPAVAC™ can be used with garden
hose pressure or provided vacuum hose. Your
QCA Majestic Spa is equipped with a wall
For use with garden hose, the
SPAVAC™ is equipped with a fine mesh screen
bag which can be easily cleaned after use. For use
with the vacuum hose, remove bag from the
suction chamber, vac hose adaptor is then snapped
into place. All debris will be removed through
filter system.
Step 3: Shock treats the water with non chlorine
shock to destroy any organic contaminants that
may have accumulated in the spa during filling.
Step 4: Add Clarifier to keep water sparkling clear.
Circulate one hour.
Step 5: Prepare your disinfectant dispenser or
feeder for use according to directions. A bromine
residual of 2.0 - 4.0 ppm, as determined by your
test kit, should be maintained at all times.
Directions for using the bromine are indicated on
the float ring.
Spa Care and Maintenance
It is recommended to completely drain the spa at
least four times a year. Otherwise, the water
becomes chemically "saturated" and no longer
responds to regular chemical upkeep. The spa
should also be drained before long periods of
disuse, or for equipment repair.
We suggest you follow a regular maintenance
program to keep your spa water fresh and crystal
Daily Checklist
Because of the small water volumes involved with
spas, sometimes it is much simpler and less
expensive to drain the water than to adjust the
water chemistry with chemical additives. To drain
the spa, shut off the main breaker to your spa
equipment pack. Use a wet/ dry vac to remove the
remaining amount of water.
1. Test for proper bromine level. Replenish spa
floater dispenser or feeder with bromine tabs as
needed. Proper bromine level should be
maintained at 2.0 - 4.0 ppm.
2. Test pH levels and adjust if needed. If you are
balanced, it may be an indication that total
alkalinity needs adjusting. Have your dealer
test the water and adjust if needed.
Options for Draining the Water
Weekly Checklist
1. Simply siphon water from spa with garden
2. A sump pump may be used to pump water from
1. Add Clarifier to help the filter remove small
particles and to retain water clarity.
2. Add Chelating Agent to protect your
equipment against stains, scale and rust.
3. For spas located outdoors or subject to a great
deal of sunlight add Algaecide to guard against
4. Shock your spa weekly with Oxidizer to
remove contaminants such as ammonia, body
oils and foreign matter. Unless spa water is
routinely shock treated, contaminants will
accumulate to cause eye and skin irritation,
odors and cloudy dull water appearance.
5. To eliminate and prevent foaming, add a small
amount of NON FOAM as needed.
Draining of Water
Refilling your Spa
1. Shut off the main breaker to your spa
equipment pack.
2. Fill spa with water.
3. Turn Power back on, spa will automatically
start to run and heat water to set temperature.
Your Water Care Program
Before adding chemicals to your spa, do a full
water analysis with a test kit or ask your QCA Spa
dealer to conduct the water test for you.
General Guidelines
Step 1: Always have the circulation system
running before adding any chemicals. As you fill
your spa to the level recommended by the
manufacturer, add cleaning agent to prevent metal
staining and to protect equipment against scale and
corrosion. Circulate for one hour.
Step 2: "Balance" the water so that it is neither
alkaline (scale forming) nor acidic (corrosive).
Balanced spa water should be 7.2 - 7.8 on the pH
scale, with total alkalinity (the measure of the
ability of water to resist a change in pH) in the
range of 80-120 parts per million (ppm).
A. If pH is lower than 7.2, add pH UP
B. If pH is higher than 7.8, add pH DOWN
C. If total alkalinity
Add only small amounts of each chemical at a
time until the desired value is achieved. Do not
exceed dosage rates on label directions.
Keep spa free of debris and cover spa when not
in use.
Circulate the water for 2-4 hours each day to
maintain proper filtration. Clean your filter
with FILTER CLEANER every 1-2 months.
Remove oils and grease around water line with
a cleaner on a weekly basis.
In heavily used spas, water should be drained
and refilled every two months or whenever it
becomes difficult to maintain proper chemical
dealer. When using this solution, follow
instructions provided on label.
4. If the cartridge is coated with algae or bacteria,
it should be soaked in a solution of one part
chlorine and four parts water in a plastic
container. As a safety precaution, rubber gloves
should be worn while handling this solution.
Brushing the solution into the fabric pleats may
also help remove algae or bacteria. Rinse the
cartridge thoroughly before placing it back into
the filter housing.
NOTE: Not maintaining your water can result in
damage of your spa jets, filter, etc. This
damage, due to incorrect water maintenance, is
not covered under warranty.
Filter Maintenance
As with any water filtering system, the filter
cartridges may become clogged with particles or
with calcification that will result in reduced water
flow. In your QCA Spa, it is important to maintain
a clean, unobstructed filtering system. This not
only provides the maximum performance from the
hydrotherapy jets, but allows the 24 hour filtration
system to function effectively. We recommend the
filter cartridges be cleaned (either spraying clean
with water or soaking to dissolve minerals)
Observe manufacturers recommended safety
procedures when using acid or chlorine. Always
rinse the cartridge thoroughly after applying these
5. Clean the filter housing and filter housing Oring. Lubricate the O-ring with silicone
6. Return the filter cartridge to the housing and
replace the housing lid.
WARNING: Failure to maintain the cartridges in
a clean, unobstructed manner will result in reduced
water flow through the heater assembly which may
cause the Heater High Limit Thermostat to "trip".
If this high limit "trip" occurs during sub-freezing
temperatures and goes unnoticed, the spa water
may freeze. Any damage to the spa (from
freezing), which is a direct cause of poor
maintenance, will not be covered by warranty.
Vacation Care Instructions
Removing the Filter Cartridge
1. Adjust the pH by following the instructions
If you plan to be away, follow these instructions to
maintain the water quality:
Short Time Periods (3-5 Days):
outlined in the water quality and maintenance
2. Sanitize the water by following the "superchlorination" procedures and lock your thermal
cover in place using the tie-downs.
3. Upon your return, sanitize the water
(superchlorinate, if necessary) and balance the
The cartridge of the in-line filter must be removed
for cleaning. This is accomplished as follows:
1. Remove filter lid.
2. Twist and lift built-in chemical dispenser and
remove the cartridge.
3. Remove the filter cartridge from the housing
and clean, or replace it with a new cartridge.
IMPORTANT NOTE: Spa water oxidizers such as
dichlor chlorine maintain their level of
effectiveness substantially longer in cool water
than in hot water.
Cleaning the Filter Cartridge
1. Hold the cartridge in an upright position and
spray downward into the pleats of the fabric
with a garden hose to flush away debris.
Cleaning will be easier if the garden hose
nozzle can be adjusted to a single jet spray.
2. After hosing off the cartridge, it is highly
recommended that the cartridge be allowed to
soak in a filter-cleaning solution available
through your local dealer. Soak the cartridge
for 24 hours to remove body oils and body
lotions that become impregnated in the
cartridge fabric during filtration. Rinse the
cartridge thoroughly before placing it back in
the filter housing.
Long Time Periods (4-15 Days):
Prior to leaving:
1. Adjust the pH as required.
2. Sanitize the water by following the SUPERCHLORINATION procedures.
3. Upon your return, check the level of sanitation
of your spa water. If the chlorine test reads "O"
and you have been gone an extended period of
time, SUPER-CHLORINATE the spa water to
ensure all organisms or algae are oxidized.
Turn the Temperature Control clockwise to
return it to the original setting. The spa water
will be safe for you to use once the Free
Chlorine Residual has dropped below 5.0 ppm.
NOTE: If two filter cartridges are available, it is
recommended to allow filter cartridge to dry
before new usage.
3. If the cartridge is coated with hard, solid
material, it may indicate a calcium build-up on
the fabric. This build-up can be removed by
soaking the cartridge in proper cartridge
cleaning solution available through your QCA
Prevention of Freezing
The QCA Spa has been designed and engineered
for year-round use in any climate. The energy
efficiency of the spa may decrease during these
cold periods, as the heater will cycle more
frequently. If a freeze condition is detected, the
refilled. For the cleaning, use any non-abrasive
cleaner. There are several non-abrasive
products on the market that can be used for
polishing. Made specifically for acrylic spas
are cleaner/polish/sealer combinations, which
contain reactive silicones instead of wax. If
these are not available, any high quality
silicone automotive polish will suffice.
low-speed pump is automatically activated. This is
a normal spa function; no corrective action is
necessary. Freeze protection is enabled regardless
of the spa's status.
In very cold weather you may not want to venture
outside to use your spa. In this case, you may
move it to a heated area, or leave it as is until the
weather warms. If you do leave the spa unused for
a long period of time in severely cold weather, you
should winterize the spa to avoid accidental
freezing due to a power or equipment failure..
Follow these easy steps: Turn power to the spa
OFF. Drain the spa. Use a wet vac to suck or
blow out the air injectors, water jets and water
suction fittings. Add 1-3 gallons of RV antifreeze,
depending on the size of the spa, to all the air
injectors, water jets, suction drains, and filter.
Caution: Any lines not receiving adequate
antifreeze are subject to freeze damage!
Redwood Spa Cabinet Care
Your spa cabinet is handcrafted of clear
redwood. Unfortunately all woods exposed to
weather and moisture may warp to some
degree. However if you wish to retain your
cabinet's original deep rich look and protect it
from warpage, we recommended applying a
good quality wood protector and moisture
sealant. The spa's environment such as the
amount of light, or humidity, will determine
how often repeat applications are required.
Consult your local hardware store for wood
finishing products and their proper application.
Spa and Cabinet Maintenance
PLEASE NOTE: We cannot be responsible for any
moisture damage to your redwood cabinet. For
your protection, cabinets must be moisture
Acrylic Finish - The acrylic finish on all QCA spas
is impervious to most of the problems
associated with non-acrylic finished spas and
requires very little effort to keep it looking
bright and clean. Every four months the spa
should be drained, cleaned, polished and
This warranty applies to spas manufactured by QCA MAJESTIC™ Spas and sold to an original consumer
purchaser at retail ("Purchaser") after May 1, 1998. To validate this warranty, the Purchaser must complete
the enclosed warranty registration card and mail it to QCA MAJESTIC™ within 30 days of deliver of the
COVERAGE. This warranty is exclusive and supersedes all other representations or obligations of QCA Spas,
Inc. MAJESTIC™, whether express or implied and whether oral, written or printed.
Your Serial Number is located inside shell on the step or under shell hanging from plumbing within the equipment
compartment of your QCA Spa.
Date Purchased:
Date Installed:
Spa Model :
Serial Number:
Warning: Elderly persons, infants and anyone subject to heart disease, diabetes, high or low blood pressure, strokes,
epilepsy or similar afflictions should not enter a spa alone and without consulting a physician. Unsupervised use by
children should be prohibited. Never use a spa while under the influence of alcohol, anti-coagulants, antihistamines,
vasoconstrictors, vasodilators, stimulants, hypnotics, narcotics, or tranquilizers. If you are taking medications of any
kind, or being treated for any illness, consult your physician prior to the use of the spa. A spa should be kept at
temperatures less then 104° F or 40° C for personal safety and health.
To validate your warranty the enclosed warranty must be filled out and returned to QCA Spas,
Inc. within 30 days from date of purchase.
For your warranty see enclosed packet located inside your spa shell.
To receive your FREE gift to help maintain your spa and to
VALIDATE your spa warranty, return the PREPAID
registration card below within the next thirty days. To
immediately register your new spa; you may log onto our web
site at qcaspas.com.
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