Aten VE1812 HDMI HDBaseT Extender User Manual
ATEN VE1812 is an HDBaseT extender that allows you to extend an HDMI signal up to 100m using a single Cat 5e/6/6a cable. With Long Reach mode enabled, the VE1812 can extend HDMI signal up to 150m. It supports RS-232 and IR signaling pass-through, allowing you to control the HDMI source device from the receiver while also granting access to the HDMI display device from the transmitter unit. IR signals can also be extended in both directions. The VE1812 features Power over HDBaseT (PoH) which can send power over Cat 5e/6/6a cable without an additional power supply. It is HDMI (3D, Deep Color, 4K x 2K) and HDCP compatible.
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HDMI HDBaseT Extender with PoH VE1812 User Manual www.aten.com https://manual-hub.com/ VE1812 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. CE Warning: Operation of this equipment in a residential environment could cause radio interference. Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards. RoHS This product is RoHS compliant. ii https://manual-hub.com/ VE1812 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software. The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference. The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE. iii https://manual-hub.com/ VE1812 User Manual Package Contents VE1812 Package Contents 1 VE1812T/R HDMI HDBaseT Extender with PoH 1 Power Adapter 1 IR Transmitter 1 IR Receiver* 2 RS-232 Terminal Blocks 1 User Instructions VE1812T Package Contents 1 VE1812T HDMI HDBaseT Extender with PoH 1 Power Adapter 1 RS-232 Terminal Block 1 User Instructions VE1812R Package Contents 1 VE1812R HDMI HDBaseT Extender with PoH 1 RS-232 Terminal Block 1 Power Adapter 1 User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it. Features may have been added to the VE1812 since this manual was published. Please visit our website to download the most up-to-date version of the manual. Note: The included IR receiver supports full frequency IR signals from 30kHz to 60kHz. The IR receiver cable included with the package, however, only supports signals from 30kHz to 56 kHz. © Copyright 2017 ATEN® International Co., Ltd. Manual Date: 2017-10-16 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. iv https://manual-hub.com/ VE1812 User Manual Table of Contents User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv VE1812 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv VE1812T Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv VE1812R Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii 1. Introduction Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Source Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Transmitter Panel View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Receiver Front and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Enabling the Long Reach Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2. Hardware Setup Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 RS-232 Channel Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Appendix Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 v https://manual-hub.com/ VE1812 User Manual About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the VE1812 system. Its purpose, features and benefits are presented, and its front and back panel components are described. Chapter 2, Hardware Setup, describes the steps that are necessary to quickly and safely set up your installation. An Appendix, provides specifications and other technical information regarding the VE1812. vi https://manual-hub.com/ VE1812 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps. → Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run. Indicates critical information. Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com North America http://www.aten-usa.com vii https://manual-hub.com/ VE1812 User Manual This Page Intentionally Left Blank viii https://manual-hub.com/ Chapter 1 Introduction Overview The USB DVI KVMP™ Switch extends an HDBaseT signal up to 100m from the HDBaseT source using one Cat 5e/6/6a cable. With Long Reach mode enabled, the VE1812 can extend HDMI signal up to 150m. The VE1812 supports RS-232 and IR signaling pass-through, allowing you to control the HDMI source device from the VE1812 receiver while also granting access to the HDMI display device from the VE1812 transmitter unit. IR signals can also be extended in both directions. The VE1812 features Power over HDBaseT (PoH) which can send power over Cat 5e/6/6a cable without an additional power supply. The VE1812 is HDMI (3D, Deep Color,4K x 2K) and HDCP compatible. The VE1812 is perfect for a digital entertainment center or any installation that requires superior video quality. 1 https://manual-hub.com/ Chapter 1. Introduction Features HDBaseT Connectivity – extends an HDMI connection over a long distance via one Cat 5e/6/6a cable 4K x 2K HDMI transmission up to 100m over one Cat 6a / ATEN 2L-2910 Cat 6 cable Long Reach Mode – extends HDMI signal up to 150m @ 1080p HDBaseT Anti-jamming – resists signal interference during high-quality video transmission using HDBaseT technology PoH (Power over HDBaseT) – supplies power from Transmitter to Receiver over a long distance via one Cat 5e/6/6a cable A bi-directional RS-232 serial port to connect with a high-end system for more device control A bi-directional IR channel for IR signal control; IR transmission is processed one way at a time Supports IR signal frequencies from 30 kHz to 60 kHz* Rack-mountable Note: The included IR receiver supports full frequency IR signals from 30 kHz to 60 kHz. The IR receiver cable included with the package, however, only supports signals from 30 kHz to 56 kHz. 2 https://manual-hub.com/ VE1812 User Manual Requirements Display An HDMI display capable of the highest required resolution Source Device A source device with an HDMI port Cables To connect the VE1812 transmitter and receiver units, we recommend using cables of Cat 5e/6/6a to ensure video quality. For better video quality, we strongly suggest using ATEN 2L-2910 Cat 6 cable. Maximum cable distances are as follows: Connection Interface Distance Computer to Transmitter (VE1812T) HDMI 1.8 m Transmitter (VE1812T) to Receiver (VE1812R) Cat 5e / 6 / 6a 100 m* HDMI 5m Receiver (VE1812R) to monitor Note: The maximum transmission distance using a Cat 5e/6/6a is 100m and 150m when Long Reach Mode is enabled. 3 https://manual-hub.com/ Chapter 1. Introduction Components Transmitter Panel View 1 2 3 4 5 6 7 No. Component Description 1 F/W Upgrade Switch The Firmware upgrade port is reserved for tech support. If you would like to do a firmware upgrade yourself, please contact your dealer. 2 IR Port Connect an IR Receiver to the IR port on the VE1812R. 3 RS-232 Port You can connect RS-232 serial devices or peripherals to the VE1812, such as touchscreens and bar code scanners. 4 HDMI Input Port Connect the HDMI Input Port on the VE1812T to the HDMI Output Port on the video source device using an HDMI cable. 5 HDBaseT Output Port The Cat 5e/6/6a cables that connects the Receiver Units, plug in here. 6 HDBaseT Long Reach mode Switch Use the dip switch to enable long reach mode. When long reach mode is enabled, signal transmission can be extended up to 150 m @ 1080p. 7 Power Jack The cable from the Power adapter connects here. 4 https://manual-hub.com/ VE1812 User Manual Receiver Front and Rear View 1 2 3 4 5 6 7 No. Component 1 F/W Upgrade Switch The Firmware upgrade port is reserved for tech support. If you would like to do a firmware upgrade yourself, please contact ATEN technical support. Description 2 IR Port Connect an IR Transmitter to the IR port on the VE1812T. 3 RS-232 Port You can connect the RS-232 main controller to the VE1812, such as the PC or Control system. 4 HDMI Output Port Connect the HDMI display to this port. 5 HDBaseT Input Port The Cat 5e/6/6a cable that connects to the Transmitter Unit plugs in here. 6 HDBaseT Long Reach mode Switch Use the dip switch to enable long reach mode. When long reach mode is enabled, signal transmission can be extended up to 150 m @1080p. 7 Power Jack The cable from the Power adapter connects here. 5 https://manual-hub.com/ Chapter 1. Introduction LED Display The VE1812 Transmitter and Receiver units have top panel LEDs to indicate their operating status, as shown in the table below: VE1812 Receiver VE1812 Transmitter 2 1 1 2 3 No. LED 1 HDMI Out* (Orange) 2 3 Indication Light is static when HDMI display is normal with HDCP key. Flashes when HDMI display is normal without HDCP key. OFF when there is no HDMI signal. 2 Link (Orange) Light is static to indicate that the connection to the Transmitter and Receiver units are stable. 3 Power (Green) Lights to indicate that the system is receiving power. Note: The HDMI Out LED is available on VE1812R only. Enabling the Long Reach Mode Long Reach mode provides a more robust modulation where the transmission distance is extended while compromising on the maximum supported rate. If your system is not required to support video rates higher than 1080p, 24 bpp, 60 Hz, you may activate Long Reach Mode to enable longer cable reach of 150 meters with a Cat 5e/6/6a cable. To enable the Long Reach mode, put the dip switch to ON at either the transmitter or the receiver. 6 https://manual-hub.com/ Chapter 2 Hardware Setup 1. Please review important safety information regarding the placement of this device in Safety Instructions, page 11. 2. Make sure not to power on the VE1812 devices until all the necessary hardware is connected. Setting Up Setting up the VE1812 USB DVI KVMP™ Switch system is simply a matter of plugging in the cables. Make sure that all the equipment to be connected are powered off, then refer to the installation diagram on the next page and do the following: 1. Connect the HDMI Input port on the VE1812T to the HDMI Output port on your video source device using HDMI cable. 2. Connect one end of the RJ-45 cable to the HDBaseT Output port on the transmitter. Then connect the other end of the RJ-45 cable to the HDBaseT Input port on the receiver. 3. Connect the HDMI Output port on the VE1812R to the HDMI Input port on your video display device using HDMI Cable. 4. (Optional) Connect your computer or control system to the RS-232 terminal block on the VE1812. 5. Optional) Connect an IR transmitter / receiver to the IR port on the VE1812. 6. Plug the power adapter cable into the power jack on the VE1812T. 7. (Optional) Plug the power adapter cable into the power jack on the VE1812R. 7 https://manual-hub.com/ Chapter 2. Hardware Setup Installation Diagram VE1812R 5 3 4 7 2 6 4 1 5 VE1812T 8 https://manual-hub.com/ VE1812 User Manual RS-232 Channel Transmission You can connect RS-232 serial devices/peripherals to the VE1812, such as touchscreens and bar code scanners. The RS-232 signal transmission flow is shown in the following example: From a source device, the RS-232 signal is transmitted (Tx) to the VE1812T receiving (Rx) unit; the VE1812R transmits (Tx) signals to the display device (Rx). Cat 5e / 6 / 6a Serial Device PIN CONFIGURATION (Captive screw connectors) Tx Tx Tx Tx Rx Rx Rx Rx Gnd Gnd Gnd Gnd 9 https://manual-hub.com/ Chapter 2. Hardware Setup This Page Intentionally Left Blank 10 https://manual-hub.com/ Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered. The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided. Never spill liquid of any kind on the device. Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. The device is designed for IT power distribution systems with 230V phase-to-phase voltage. To prevent damage to your installation, it is important that all devices are properly grounded. The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. 11 https://manual-hub.com/ Appendix If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables. Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock. Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. The power cord or plug has become damaged or frayed. Liquid has been spilled into the device. The device has been exposed to rain or water. The device has been dropped, or the cabinet has been damaged. The device exhibits a distinct change in performance, indicating a need for service. The device does not operate normally when the operating instructions are followed. Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. This product is for indoor use only. 12 https://manual-hub.com/ VE1812 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support [email protected] Online Technical Troubleshooting http://www.aten-usa.com/support Support Documentation Software Updates Telephone Support 1-888-999-ATEN ext. 4988 When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase Your computer configuration, including operating system, revision level, expansion cards, and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 13 https://manual-hub.com/ Appendix Specifications Function VE1812R VE1812T Interfaces N/A 1 x HDMI Type A Female (Black) Impedance N/A 100W Max. Distance N/A 1.8 m Interfaces 1 x HDMI Type A Female (Black) N/A Impedance 100 Ώ N/A Video Input Video Output Video Max. Data Rate 10.2Gbps (3.4Gbps per lane) Max. Pixel Clock 340 MHz Compliance HDMI (3D, Deep Color, 4K) HDCP Compatible Consumer Electronics Control (CEC) Max. resolutions / Distances Up to: 4K@70m (Cat 5e/6) / 100m (Cat 6a / ........ ATEN 2L-2910 Cat 6) 1080p@100m (Cat 5e/6/6a) 4K supported: 4069 x 2160 / 3840 x 2160 @ 60Hz (4:2:0) 4096 x 2160 / 3840 x 2160 @ 30Hz (4:4:4) Audio Input N/A 1 x HDMI Type A Female (Black) Output 1 x HDMI Type A Female (Black) N/A 14 https://manual-hub.com/ VE1812 User Manual Function VE1812R VE1812T Control RS-232 Connector 1 x Terminal Block, 3 pole Baud Rate 19200 Data Bits 8 Stop Bits 1, no parity and flow control IR 1 x Mini Stereo Jack Female (Black) Switches Long Reach Mode Switch 1 x Slide Switch - ON/OFF Firmware Upgrade 1 x Slide Switch - ON/OFF Power Connectors Consumption 1 x DC Jack (Black) with locking DC 5V, 6.4W DC 5V, 4.3W Environment Operating Temperature 0 - 40ºC Storage Temperature -20 - 60°C Humidity 0 - 80% RH, Non-Condensing Physical Properties Housing Metal Weight 0.45 Kg (0.99 lb) 0.47 Kg (1.04 lb) Dimensions (L x W x H) with bracket 14.04 x 12.30 x 3.00 cm (5.53 x 4.84 x 1.18 in.) Dimensions (L x W x H) without bracket 13.60 x 10.10 x 2.90 cm (5.35 x 3.98 x 1.14 in.) 15 https://manual-hub.com/ Appendix Limited Warranty ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty. What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy 16 https://manual-hub.com/ ">

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Key features
- HDBaseT Connectivity
- 4K x 2K HDMI support
- Long Reach Mode
- PoH (Power over HDBaseT)
- Bi-directional RS-232
- Bi-directional IR
- HDCP Compatible
Frequently asked questions
The VE1812 can extend an HDMI signal up to 100m using a single Cat 5e/6/6a cable. With Long Reach mode enabled, the distance can be extended up to 150m.
Yes, the VE1812 supports 4K x 2K HDMI transmission.
To enable Long Reach mode, put the dip switch to ON at either the transmitter or the receiver.
PoH allows the VE1812 to send power over the Cat 5e/6/6a cable to the receiver unit, eliminating the need for an additional power supply.
Yes, the VE1812 supports RS-232 and IR signaling pass-through, allowing control of the source device from the receiver.