bObsweep SLP231123 Pethair SLAM Robot Vacuum Owner’s Manual

PHOENIX
™
OWNER’S MANUAL
App Store
Google Play
Phoenix
™
OW N E R ’ S MA N U A L
Model SLP231123
Manual Version 2023.e
Congratulations!
Congratulations on your new intelligent floor cleaner! Phoenix is
now at your service. To see Phoenix at his best, please read the
Quick Start Guide and this manual thoroughly.
Welcome to the Bobsweep family and Happy Sweeping!
If you have any questions or concerns, feel free to contact our helpful support team at
[email protected] or 1-888-549-8847.
Business Hours:
• Monday – Friday, 9 a.m. – 5 p.m. Pacific Time
Table of
Contents
1
7
15
25
General
Safety Instructions
Declaration of Conformity
Warranty
Contact Us
Getting Started
Who is Phoenix?
Navigating Difficult Obstacles
Maintenance
Dustbin & Filters
Brushes
Sensors
Front Wheel
Battery
End User
License
Agreement
3
9
21
Box Contents
Phoenix’s First Clean
Install Side Brushes
Charge
Power ON
Download the bObsweep App
Let Phoenix Sweep
Troubleshooting
Trouble messages
Home Checkup Test
4
Anatomy
Top View
Bottom View
Buttons & Screen
Charging Station
14
23
bObsweep App
Home
Control
Shop
FAQs
Important Safety Instructions
Declaration of Conformity
• Power Phoenix OFF and remove him from a
power source when you are not using him
and before conducting maintenance.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. The manufacturer is not responsible
for any radio or TV interference caused by unauthorized modifications or changes to this equipment.
Such modifications or changes could void the user’s authority to operate the equipment.
• Phoenix is not intended for use by persons
(including children) with reduced physical or
mental capabilities, or lack of experience and
knowledge, unless under the close supervision
of a person responsible for their safety.
• Leaks from the battery cells can occur under
extreme usage or temperature conditions. If
the liquid gets on the skin, wash quickly with
water. If the liquid gets into the eyes, flush
them immediately with clean water for a
minimum of 10 minutes, and seek medical
attention.
• Phoenix is composed of electronic components
that in rare and unintended cases can cause
hazards of heating, fire, and other
malfunctions. Furthermore, because Phoenix
is capable of autonomous movement, his use
poses the risk of collision with property, pets,
and persons. Unintended removal of articles
— such as small valuables, jewelry, or hair of
persons or pets lying on the floor — may also
occur.
• If Phoenix or his charging station has been
damaged in any way, do not operate them.
Contact our support team for further
assistance.
• Do not handle Phoenix or his charging station with
wet hands; use only on dry surfaces.
• Do not pull or carry the charging station by the
cord, close a door on the cord, or pull the cord
around sharp edges or corners. Keep the cord
away from heated surfaces. To unplug the
cord, grasp the plug, not the cord.
• Do not expose Phoenix’s SLAM LiDAR to direct sun
light or infrared light.
• Do not let Phoenix drop. The impact from a drop can
damage the SLAM LiDAR.
• Do not look directly into the rotating transmitting part
(laser) of the SLAM LiDAR.
• For your safety, do not insert tools, fingers, or other
items into the rotating part of the SLAM LiDAR.
• Do not attempt to open the charging station.
Repairs on the station should only be carried
out by our qualified technicians.
• With the exception of the wet mop attachment,
do not immerse any part of Phoenix into water or
other liquids.
• Do not mutilate or incinerate the battery, as it
will explode at high temperatures.
• Do not use Phoenix outdoors.
• Do not store Phoenix in a car.
• Do not expose Phoenix or his charging station
to temperatures higher than 113° F (45° C),
moisture, or humidity.
• Do not dispose of your battery in fire. Old
batteries should be recycled safely through
your local recycler.
• Do not let Phoenix pick up anything that is burning
or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use a broken or damaged adapter.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warranty
Contact Us
Every Phoenix purchased from an authorized
seller comes with our warranty coverage:
If you have any questions or concerns, please
contact our helpful support team at
[email protected] or 1-888-549-8847.
• 60-Day Money Back Guarantee
• 2-Year Standard Warranty
• 5-Year Subsidized Repair Plan
• Lifetime of Customer Service
To claim your warranty, register your bot at
www.bobsweep.com/warranties.
Business Hours:
• Monday – Friday, 9 a.m. – 5 p.m. Pacific Time
Additional troubleshooting information and howto guides can be found on the bObsweep app
and at www.bobsweep.com/support.
2
Box Contents
Anatomy
Top View
Buttons
Display Screen
SLAM LiDAR
Phoenix
Charging Adapter
Charging Station
Bottom View
Cleaning Tool
Side Brushes (4)
Filters (2)
Charging Plates
Front Wheel
Left Side Brush
Left Wheel
Main Brush
Edge Sensors
Right Side Brush
Battery
Right Wheel
Speaker
Dustbin
3
4
Anatomy
Anatomy
Display Screen and Buttons
Charging Station
GO
Solid Shine - Cleaning
Blinking - Stopped
CHARGE
Rapid Blinking - Low battery
Blinking - Finding station
Pulsing - Charging
Solid Shine - Fully charged
SOUND
Solid Shine - Muted
Wi-Fi
Solid Shine - Connected to Wi-Fi
Blinking - Searching for Wi-Fi
Trouble Indicator
Blinking - Trouble detected
Check the bObsweep App
5
Wi-Fi
Initiate Wi-Fi search
Inlet
Charging Nodes
CHARGE
Short Press - Charge/Stop
Long Press - Low Power
Standby mode
GO
Short Press - Start/Stop
Long Press - Power ON/OFF
6
Getting Started
Getting Started
Who is Phoenix?
Navigating Difficult Obstacles
How does Phoenix find his
way around?
Unique Furniture
Dark-Colored
Carpet
Shag Carpet
Specialty furniture, such as
stools with circular bases,
may
confuse
Phoenix
momentarily — or he may
get stuck on a ledge for
a few minutes, and then
decide to clean somewhere
else. As long as Phoenix
does not display a trouble
message, let him continue
cleaning and find his own
way around. Take note of the
areas Phoenix finds most
challenging and, if possible,
adjust furniture accordingly,
or draw NoSweep zones on
the bObsweep app in those
areas.
If Phoenix repeatedly backs
up or displays a trouble
message while cleaning a
dark carpet, deactivate the
edge sensors.
To deactivate them, open
the bObsweep app and
disable edge detection
under Cleaning Preferences
in Settings
.
Just remember that while
Phoenix’s edge sensors
are deactivated, he will not
be able to detect edges or
stairs and will fall off the
edge if he gets close to
one! Draw a NoSweep line
near the edge of the stairs
to keep him out of danger.
Phoenix’s
main
brush
is not designed to clean
shag carpet or rugs with
long fibers and fringes. If
you’d like Phoenix to clean
shag carpet or long-fibered
rugs, you may remove
his main brush and allow
him to vacuum without it.
Otherwise, draw NoSweep
zones around the rug (or its
fringes), to keep Phoenix
out of tourble areas.
Phoenix is an autonomous robotic vacuum cleaner, at your service! Connect Phoenix to Wi-Fi and use
the bObsweep app to schedule a customized cleaning plan for Phoenix to clean your home, your way.
Phoenix uses laser vision, a network of
sensors, and a state-of-the-art mapping
and localizing technology to detect walls,
furniture, and obstacles.
As Phoenix cleans, he simultaneusly
creates a map of the areas he is able to
access and clean. Areas where furniture
and small items are found are marked on
the map. View the map by clicking the
Map Icon on the bObsweep App, and
customize it as desired.
Using the map, and app’s customization
capabilities, Phoenix efficiently cleans
your home over the course of a full cycle;
just check his map and his dustbin for the
evidence!
7
Edit the Map on the bObsweep app and:
•
•
•
Optimize your map by Dividing or
Connecting the rooms Phoenix has
identified.
Name the rooms on the map by
Labeling them.
Define Phoenix’s boundaries by
drawing NoSweep Zones in areas
where Phoenix should not enter.
8
Phoenix’s First Clean
Phoenix’s First Clean
Step 1: Install Phoenix’s Side Brushes
Step 2: Power Phoenix ON
Install Phoenix’s side brushes to help him reach the corners and edges of rooms.
Parts You’ll Need:
Left and Right Side Brushes
Before Starting
Place the left (L) and right (R) side brush
over the empty socket on Phoenix. Press
down to lock onto Phoenix.
R
Remove the protective pieces from
Phoenix’s bumper and charging station.
9
Press and hold the GO button until the screen lights up.
Storing Phoenix
If you are not going to use Phoenix for a
while, you can place him on Low Power
Standby mode (LPS mode). To do so, place
Phoenix on his charging station. Press and
hold the CHARGE button on Phoenix for
5 seconds. You’ll hear “low power mode”,
confirming Phoenix is in LPS mode. To exit
this mode, press GO on Phoenix while he’s
on the charging station, or remove him from
L
If you are not using Phoenix for an extended
period of time (over a month), power him
OFF, remove his battery, and unplug his
charging station. Store everything in a dry
room, away from direct sunlight or extreme
temperature.
Important Note: In this mode, Phoenix is
offline and the bObsweep App is not able
to connect to Phoenix. Furthermore, any
scheduled cleaning will be paused.
10
Phoenix’s First Clean
Phoenix’s First Clean
Step 3: Charge Phoenix
Step 4: Download the bObsweep App
Place Phoenix on his station and allow him to charge completely.
Parts You’ll Need:
Charging Indicator
Charging Adapter
Connect Phoenix to Wi-Fi to gain access to Phoenix’s full suite of features and important software updates. Follow the instructions on the app to connect to Amazon Alexa or Google Home devices.
Items You’ll Need:
Charging Station
Phoenix returns to his charging station
after cleaning. To help Phoenix return to
his home, place the charging station on a
hard, flat surface, away from edges and
stairs, with plenty of room around it.
2 feet
(0.6 m)
Smart Phone
NoSweep Zones
™
Wi-Fi Connection
Open the bObsweep App, create your
account, and follow instructions to connect
your bot.
2 feet
(0.6 m)
Shiny surfaces, cluttered areas, and some
uniquely shaped furniture can be hard to
navigate. Draw NoSweep zones on the
bObsweep App.
Low Battery:
blinks rapidly.
Finding Station:
blinks.
Charging:
pulses.
Fully Charged:
shines white.
10 feet (3 m)
11
12
Phoenix’s First Clean
bObsweep App
Step 5: Let Phoenix Sweep!
App Controls
Phoenix is now ready to sweep! Clear away any clutter or wires and press the GO button.
Lifting & Moving
13
Equipped with Room-to-Room™ and
CAIT™ technology, Phoenix automatically
explores, and cleans your home in
straight lines, avoiding furniture and
obstacles along his path. For best results,
remove any clutter before Phoenix starts
his work.
For step-by-step video guides of Phoenix’s app tutorials, visit: bObsweep.com/phoenix-support.
Home
Add multiple Bots, and access digital
versions of Quick Start Guide and
Owner’s Manual on the Home page of
the bObsweep app.
Account
Menu
Control
Charge
/Stop
Map
Start
/Pause
Settings
Do not pick up Phoenix while cleaning to
avoid distorting his map.
Setup cleaning schedules,
send Phoenix to clean or
charge, modify his settings,
view or customize his map,
review his cleanin history, or
send him for a quick clean
on the Control page of the
bObsweep app.
It’s also best not to change the location of
Phoenix’s charging station after he’s done
mapping the house.
Shop
Shop for parts, accessories, and
extended warranty coverage plans on
the Shop page of the bObsweep app.
Bot status
Bot name
Battery status
Schedule
History
Quick clean
App Menu
14
Maintenance
Maintenance
Part
Maintenance Frequency
Dustbin
Daily
Filter
Weekly
Every 6 months
Brushes
Weekly
Every 12 months
Sensors
Weekly
Front Wheel
Weekly
Battery
Replacement Frequency
Dustbin and Filters
1. Remove the dustbin
2. Open the dustbin and dump its contents.
3. Open the filter container and remove
4. Remove and dust the filters.
Every 24 months
Quick Tips: Clear debris out of nooks and crannies around the brushes and wheels.
Use tweezers to remove congestion from the brush ends and main and side brush
compartments on Phoenix.
Use scissors or cleaning tool to cut hair wrapped around the brushes.
debris.
15
Wipe the dustbin, and ensure it’s dry
before putting it back together.
16
Maintenance
Maintenance
Brushes
Sensors
Use a soft cotton cloth to wipe the sensors.
1. Pull up to remove the side brushes.
2. Remove debris from the brushes and
1. Wipe the edge and wall sensors.
2. Wipe the charging plates on Phoenix and
3. Pinch the tabs on the main brush gate
4. Clean the main brush and all its
3. Wipe the metal connectors on the
4. Wipe the top and the area around the
and lift.
brush sockets.
components, including the brush gate
and brush compartment.
dustbin and wet mop attachment.
Important Note:
17
the charging nodes on his station.
SLAM LiDAR.
Phoenix’s SLAM LiDAR is a sensitive sensor. Do not apply force, insert objects, or
adjust the SLAM LiDAR. Do not sit or place items on top of Phoenix.
18
Maintenance
Maintenance
Front Wheel
Battery
Important Note: Power OFF Phoenix before replacing the battery. Press and hold the GO button.
1. Using a flat head screwdriver for leverage,
2. Once the wheel is removed, use the
3. Clean the wheel and all its components,
4. Replace both parts when done.
grip the wheel firmly and pull.
including the assembly and wheel socket.
19
screwdriver to pry out the wheel assembly.
Push down to lock them into place.
1. Use a Phillips head screwdriver to open
the battery compartment.
2. Unplug the old battery and plug in your
new one.
3. Slide the new battery into Phoenix.
20
Troubleshooting
Home Checkup Test
Whenever Phoenix runs into trouble, he will stop and his trouble indicator will blink. Check the bObsweep
app for trouble details.
If Phoenix is not performing as well as he should, you can diagnose the problem with a simple home
checkup test.
Trouble
Solution
Battery
Low or disconnected battery. Check connection. Reset, and charge Phoenix.
Left/Right Wheel
Left/Right wheel is jammed. Check for obstruction and clean.
Main Brush
Main brush is jammed. Remove and clean.
Side Brushes
Side brushes are jammed. Remove and clean.
Dustbin
Dustbin (or Mop attachment) is disconnected or contact points are dirty. Clean
contact points and reinsert.
Vacuum Motor is jammed. Check for obstruction and clean.
Edge Sensors
Phoenix is stuck near a cliff, is off ground, or the edge sensors are dirty. Move
Phoenix to safety, and clean the edge sensors.
Bumper
Bumper is dirty or jammed. Wipe around the bumper; remove any obstruction.
LiDAR Bumper
SLAM LiDAR’s bumper is jammed. Check for obstruction and clean.
LiDAR
SLAM LiDAR is not clean/lost visibility. Clean the SLAM LiDAR and move
Phoenix away from mirrors/metallic surfaces/walls and to the center of the room.
Charging Station
User Interface
Can’t locate the charging station. Replug the charging station and charge
Phoenix.
Phoenix’s UI/USB port is not responding. Reset Phoenix & ensure the USB port
is empty.
Electronic
Electronic component error. Reset Phoenix (Power OFF and back ON).
Stuck
Phoenix is stuck. Clear away obstacles/clutter/wires & reset Phoenix.
Navigation
Phoenix is not able to navigate. Clear away any clutter/wires & reset Phoenix.
Localization
Phoenix can’t locate himself on the map. Check map accuracy/erase map to
allow Austin to remap.
Settings
Current room settings don’t match Phoenix’s. Change map settings/schedules.
Putting Phoenix in/out of Checkup mode
To put Phoenix in Checkup mode:
Press and hold the “GO” “CHARGE” and “WI-FI” buttons simultaneously for a few seconds until the
bot says: “Home Checkup Mode Activated”. In this mode, Phoenix’s LiDAR sensor rotates.
To exit the Checkup mode:
Press the “GO” “CHARGE” and “WI-FI” buttons together again. You’ll hear “Exiting Home Checkup
Mode” and Phoenix’s LiDAR sensor stops rotating.
Important Notes:
- During the test, if Phoenix’s left idle for over a minute, he’ll automatically exit the Home Checkup
Test.
- To move among Steps in the Checkup test, press the Wi-Fi button.
- To start / stop the tests in each Step, press the GO button until you hear “Begin Test” and “Stop
Step
Part(s) Tested
Description
1
Battery
After a full charge, test Phoenix’s battery.
2
Edge and Wall Sensors
Test edge and wall sensors individually.
3
Charging Station
Test charging sensors individually.
4
Bumpers and Wi-Fi
Test the Wi-Fi module & touch sensors.
5
Motors (wheels, brushes, vacuum)
Test each of Phoenix’s motors individually.
For a step-by-step video guide of Phoenix’s Home Checkup Test, visit: bObsweep.com/phoenix- 22
support.
FAQs
Phoenix won’t turn on no
matter what I do.
If Phoenix is not responding to his buttons,
then his battery has likely drained too low for
him to operate. Place Phoenix on his charging
station and allow him to fully charge. When
placing him on the station, leave a small gap
between Phoenix and the front of the station
to ensure perfect alignment.
I want to access Phoenix’s
latest features & keep him upto-date
Check the App Store/Google Play Store and
update the bObsweep app to access the latest
features released on the bObsweep app.
Check the Settings (bot settings) page on
the bObsweep app and update Phoenix’s
software to access the latest version of
Phoenix’s operating system.
Phoenix’s not picking up as
much as he used to.
Phoenix will have trouble cleaning if his
dustbin is full, or his main brush is clogged
or tangled with hair. Remove Phoenix’s main
brush and clean it thoroughly from end to end.
Empty Phoenix’s dustbin, and remove debris
FAQs
from Phoenix’s dustbin container and brush
compartments to ensure smooth flow of air.
How do I know that Phoenix
is fully charged and ready to
clean?
When Phoenix is charging, the charging
indicator pulses. When Phoenix is fully
charged and ready to clean, the charging
indicator shines white.
Phoenix’s having trouble finding his station.
You may need to relocate Phoenix’s station
to a more accessible area. Make sure the
station is placed in a centralized area against
the wall on a hard, flat surface away from
stairs or edges, with plenty of space around it.
Can I pick Phoenix up?
Picking up and moving Phoenix during a
cleaning session is not recommended, as it
can affect his current cleaning cycle/map.
Furthermore, it’s best not to relocate Phoenix’s
charging station once he has mapped his
environment.
Does Phoenix work with
Google and Alexa devices?
Is Phoenix recording with his
camera?
Yes! Phoenix can be connected to Google
and Alexa devices.
For more information, visit:
bobsweep.com/phoenix-support.
No. Phoenix does not use a camera to map
your home. Instead he uses his SLAM LiDAR
sensor to map the layout of your home, he then
uses his proprietory software to determine the
best cleaning path.
Can I make changes to the map
Phoenix made?
Can I reset Phoenix’s map/
data?
Yes. Phoenix’s map is fully customizable, and
it’s recommended that you review the map
Phoenix has created and make adjustments/
modifications to the map to make it look the
way you like Phoenix to see and clean your
home. For more information, visit: bObsweep.
com/phoenix-support.
Yes. To reset Phoenix’s map and get Phoenix
to create a fresh map of his environment,
delete the current map.
This can be acheived by erasing map(s) using
the bObsweep App, or performing a hard
reset on Phoenix. For more information, visit:
bObsweep.com/phoenix-support.
Phoenix stopped cleaning
and the trouble indicator is
flashing.
How can I diagnose Phoenix’s exact problem?
When Phoenix is in trouble and needs your
help, he will stop during a clean cycle and the
trouble indicator blinks. Open the bObsweep
app and find the trouble details at the top of
the Control page.
If Phoenix is not performing as well as he
should, you can diagnose the problem with a
Home Checkup Test. For more information on
how to perform the test, visit: bObsweep.com/
phoenix-support.
24
End User License Agreement
IMPORTANT - READ BEFORE USING. Do not use the robot (“bObsweep”) accompanying this license agreement
(“Agreement”) until you have carefully read and agreed to the following terms and conditions.
By using the bObsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or
addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the bObsweep.
The bObsweep contains an electronic and software interface that allows you to control or modify its behavior, and remotely
monitor its sensors.
THIS IS A LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT AND PRODUCT SOFTWARE, YOU ARE
ACCEPTING AND AGREEING TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT IN
CONNECTION WITH THE ACCESS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND
CAPACITY TO ACCEPT AND AGREE TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT.
YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE
OR ACCESS THE PRODUCT SOFTWARE AND TO ENTER INTO THIS EULA. IF YOU DO NOT AGREE WITH ANY OF
THE PROVISIONS OF THESE TERMS, YOU SHOULD CEASE USING THE PRODUCT AND PRODUCT SOFTWARE.
Terms and Conditions
LICENSE: Subject to all of the terms of this Agreement, Bobsweep Inc. (“Bobsweep”) grants to you one (1) revocable,
royalty-free, personal, non-exclusive, non-transferable, non-assignable, non-commercial intellectual property license to use
the Bobsweep software contained on the bObsweep (“Bobsweep Software”), including the protocol for communicating with
the Bobsweep Software, and to use the bObsweep.
NONCOMMERCIAL LICENSE: You may use the Bobsweep Software and the bObsweep only for personal, non-commercial,
educational, and research purposes. The Bobsweep Software and the bObsweep may not be used for any other purpose,
whether “for profit” or “not for profit.” Any work performed or produced using the bObsweep, including any software that
you create for your bObsweep (“Your Software”), cannot be performed or produced for the benefit of other parties for a fee,
compensation, or any other reimbursement or remuneration. A separate license is required for each additional use and/or
individual user in all other cases. If you are an entity, Bobsweep grants you the right to designate one individual within your
organization to have the sole right to use the Bobsweep Software and the bObsweep in the manner provided above.
RESTRICTIONS: You agree not to: (i) use or copy the Bobsweep Software or the bObsweep except as provided in this
Agreement; (ii) rent or lease the Bobsweep Software or the bObsweep to any third party; (iii) assign this Agreement or
transfer the Bobsweep Software or the bObsweep except as provided in this Agreement; (iv) modify, adapt, or translate
the Bobsweep Software or the bObsweep in whole or in part except as expressly provided in this Agreement; (v) reverse
engineer, reverse compile, or disassemble the Bobsweep Software or the bObsweep; or (vi) distribute, sublicense or transfer
the source code form of Your Software and derivatives thereof to any third party except as provided in this Agreement.
YOUR SOFTWARE : Your Software is also subject to the following limitations: You (i) shall be solely responsible for any
update or support obligation or other liability which may arise from your use or distribution, (ii) shall not make any statement
that Your Software is “certified,” or that its performance is guaranteed, by Bobsweep, (iii) shall not use Bobsweep’s name
or trademarks, (iv) shall prohibit disassembly and reverse engineering of the Bobsweep Software and the bObsweep, (v)
shall not publish reviews of Bobsweep products designated as beta without written permission from Bobsweep, and (vi)
shall indemnify, hold harmless, and defend Bobsweep and its suppliers from and against any claims or lawsuits, including
attorney’s fees, that arise or result from Your Software, including your use and your distribution.
TITLE: Title to the Bobsweep Software remains with bObsweep or its suppliers. The Bobsweep Software is licensed, not
sold. Except as expressly provided herein, Bobsweep does not grant any express or implied right to you under Bobsweep
patents, copyrights, trademarks, or trade secret information. You will not remove any copyright or patent notice from the
Bobsweep Software or the bObsweep.
ONE-TIME TRANSFER: The initial user of the Bobsweep Software and the bObsweep may make a one-time permanent
transfer of this Agreement, the Bobsweep Software, and the bObsweep to another end user, provided that the initial user
retains no copies of the Bobsweep Software and the bObsweep. This transfer must include the Bobsweep Software, the
bObsweep, and all of the materials accompanying the bObsweep (including all component parts and printed materials,
any upgrades, and this End User License Agreement document). The transfer may not be an indirect transfer, such as a
consignment. Prior to the transfer, the end user receiving the Bobsweep Software and the bObsweep must agree to all the
terms of this Agreement.
NO WARRANTY AND LIMITED REPLACEMENT: EXCEPT AS STATED IN THE LIMITED WARRANTY TO THE ORIGINAL
PURCHASER, THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE PROVIDED “AS IS” WITH NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR ANY
WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY.
If the Bobsweep Software or the bObsweep is found to be defective in material or workmanship under normal use for a period
of one (1) year from the date of receipt, Bobsweep’s entire liability and your exclusive remedy shall be the replacement of
the Bobsweep Software or the bObsweep. This offer is void if the defect results from accident, abuse, misapplication, or
software that you developed for your bObsweep. Any updates or supplements to the Bobsweep Software or the bObsweep
provided to you after the expiration of the one (1) year period are not covered by any warranty or condition, express, implied
or statutory.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY: THE ABOVE REPLACEMENT PROVISION IS THE ONLY
WARRANTY OF ANY KIND. BOBSWEEP OFFERS NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED
INCLUDING THOSE OF MERCHANTABILITY, NON INFRINGEMENT OF THIRD- PARTY INTELLECTUAL PROPERTY
OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER BOBSWEEP NOR ITS SUPPLIERS SHALL BE LIABLE FOR
ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, VICARIOUS LIABILITY, CONSEQUENTIAL
DAMAGES, INCIDENTAL DAMAGES, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, OR OTHER LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE
BOBSWEEP SOFTWARE, THE BOBSWEEP, OR SOFTWARE THAT YOU DEVELOPED FOR YOUR BOBSWEEP, EVEN
IF BOBSWEEP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS
PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU UNAUTHORIZED USE: THE BOBSWEEP SOFTWARE AND THE
BOBSWEEP ARE NOT DESIGNED, INTENDED, OR AUTHORIZED FOR USE IN ANY AERONAUTICAL, NUCLEAR,
MEDICAL, LIFE SAVING OR LIFE SUSTAINING SYSTEMS, OR FOR ANY OTHER APPLICATION IN WHICH THE USE
OF THE BOBSWEEP SOFTWARE OR THE BOBSWEEP COULD CREATE A SITUATION WHERE PERSONAL INJURY
OR DEATH MAY OCCUR.
Should you use the Bobsweep Software or bObsweep for any such unintended or unauthorized use, you shall indemnify
and hold harmless Bobsweep and its officers, subsidiaries and affiliates against all claims, costs, damages, and expenses,
and reasonable attorney fees arising out of, directly or indirectly, any claim of product liability, personal injury or death
associated with such unintended or unauthorized use, even if such claim alleges that Bobsweep was negligent regarding
the design or manufacture of the Bobsweep Software, the bObsweep, or any part or portion thereof.
referred to in any proceeding concerning this Agreement. Further, no understanding contained in this Agreement shall be
modified, altered or amended, except by a writing signed by the party against whom enforcement is sought.
ARBITRATION: All disputes relating to this Agreement (excepting any dispute relating to intellectual property rights) shall
be subject to final and binding arbitration, with the losing party paying all costs of arbitration. Any arbitration relating to this
Agreement shall be held in California, under the auspices of an arbiter selected by Bobsweep. Any litigation relating to this
Agreement shall be subject to exclusive venue and jurisdiction in the federal and state courts of California, with the losing
party responsible for costs, including without limitation, court costs and reasonable attorneys fees and expenses.
APPLICABLE LAWS: Any claim arising under or relating to this Agreement shall be governed by the internal substantive
laws of the Commonwealth of California, without regard to its principles of conflict of laws. The application of the United
Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
USER SUBMISSIONS: You agree that any material, information or other communication, including all data, images,
sounds, text, and other things embodied therein, that you transmit or post to a Bobsweep website or provide to Bobsweep
(“Communications”) will be considered non-confidential. Bobsweep will have no confidentiality obligations with respect to
the Communications. You agree that Bobsweep and its designees will be free to copy, modify, create derivative works,
publicly display, disclose, distribute, license and sublicense through multiple tiers of distribution and licensees, incorporate
and otherwise use the Communications, including derivative works thereof, for any and all commercial or non-commercial
purposes without the payment of any royalty to you, and that such license will survive the termination of this Agreement.
TERMINATION: This Agreement becomes effective on the date you accept this Agreement and will continue until terminated
as provided for in this Agreement. You may terminate this Agreement voluntarily at any time. Bobsweep may terminate this
Agreement at any time if you are in breach of any of its terms and conditions, and may refuse to license the Bobsweep
Software or the bObsweep to you after termination. Upon termination by either party, you will immediately return to
Bobsweep or destroy the Bobsweep Software and the bObsweep and all your copies thereof. Articles 5 and 7 through 17 of
this Agreement shall survive such termination. U.S. GOVERNMENT RESTRICTED RIGHTS: The Bobsweep Software and
the bObsweep are provided with “RESTRICTED RIGHTS.” Use, duplication or disclosure by the Government is subject to
restrictions set forth in FAR52.227-14 and DFAR252.227-7013 et seq. or its successor. Use of the Bobsweep Software or
the bObsweep by the Government constitutes acknowledgment of Bobsweep’s rights in them.
NO EXPORT: You may not export the Bobsweep Software or the bObsweep in violation of applicable export laws.
INTERPRETATION PROVISION: The provisions of this Agreement are severable. If any provision of this Agreement is
held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. Any law
or regulation which provides that the language of a contract shall be construed against the drafter shall not apply to this
Agreement.
INTEGRATION: This Agreement represents the complete agreement concerning the subject matter hereof, and any and all
understandings, conversations and communications, proposals, and counterproposals, oral and written (including any draft
of this Agreement) are merged into and superseded by this Agreement and shall be of no force or effect, except as expressly
provided herein. No such understandings, conversations, communications, proposals, counterproposals or drafts shall be
® and © Bobsweep Inc. All rights reserved.
28