Dymo | LabelWriter 400 Duo Guide | Installing and Configuring DYMO LabelWriters

™
Installing and Configuring DYMO LabelWriters
for Compulink Advantage Software
2645 Townsgate Road, Suite 200 | Westlake Village, CA 91361 | Support: 800.888.8075 | Fax: 805.497.4983
© 2013 Compulink Business Systems, Inc. All rights reserved.
Dymo LabelWriters and Compulink Advantage Software
Contents
PREFACE ............................................................................................................................................................ 2
REQUIREMENTS ................................................................................................................................................. 2
LABEL PRINTERS ............................................................................................................................................ 2
LABELS .......................................................................................................................................................... 2
COMPULINK LABEL FILES................................................................................................................................ 2
DYMO INSTALLATION – LOCAL WORKSTATION ................................................................................................... 3
DYMO INSTALLATION – TERMINAL SERVER ........................................................................................................ 3
COMPULINK DYMO FILES ................................................................................................................................... 4
DOWNLOADING THE FILES ............................................................................................................................. 4
FILE FUNCTIONS ............................................................................................................................................ 4
PRINTER NAME INI FILE ................................................................................................................................. 4
PRINTING LABELS IN COMPULINK SOFTWARE..................................................................................................... 5
MAILING & PATIENT BARCODE LABELS........................................................................................................... 5
CHART LABELS ............................................................................................................................................... 5
MULTIPLE DYMO MODELS/NAMES on Network ................................................................................................. 5
NEW INI FILE .................................................................................................................................................. 5
ENVIRONMENT VARIABLE.............................................................................................................................. 6
CUSTOM LABEL SETTINGS .................................................................................................................................. 7
PRINTED LINES INI TABLES ............................................................................................................................. 8
MAILING LABEL DATA (Address.ini) ................................................................................................................ 8
PATIENT BARCODE LABEL DATA (Patbc.ini) .................................................................................................... 9
FRAME INVENTORY LABEL DATA (Lblframe.ini) .............................................................................................10
CONTACT LENS INVENTORY LABEL DATA (Lblcl.ini) ........................................................................................11
LENS BLANKS INVENTORY LABEL DATA (Lblblank.ini) ....................................................................................11
MISCELLANEOUS INVENTORY LABEL DATA (Lblframe.ini) ..............................................................................12
TROUBLESHOOTING ..........................................................................................................................................13
DOES NOT PRINT AT ALL FROM ANY SOFTWARE ...........................................................................................13
BAR CODE QUALITY ......................................................................................................................................13
PRINTING BLANKS ........................................................................................................................................14
ALIGNMENT .................................................................................................................................................14
REMOTE DESKTOP ISSUES .............................................................................................................................14
WINDOWS 2012 TERMINAL SERVER ..............................................................................................................14
DYMO LabelWriters and Compulink Advantage Software | rev.07/17.2014 1
PREFACE
This document includes step by step instructions for installing and using Dymo Labelwriters in Compulink
Advantage product family. For detailed and advanced instructions, please view the Dymo Label Printer Installation
and Configuration document.
REQUIREMENTS
LABEL PRINTERS
The following DYMO LabelWriter models are compatible with Compulink software:
• Dymo LabelWriter 330*
(Not recommended for Windows 7)
• Dymo LabelWriter 330 Turbo*
(Not recommended for Windows 7)
• Dymo LabelWriter 400*
• Dymo LabelWriter 400 Turbo*
• Dymo LabelWriter 450*
(RECOMMENDED)
• Dymo LabelWriter 450 Turbo*
***NOTE: Compulink does not support Twin Turbo or DUO printers.***
*IMPORTANT: Due to changes in Operatings Systems, Hardware and Drivers from DYMO, Compulink highly
recommends the DYMO Labelwriter 450 (NON-TURBO) version.
LABELS
•
•
•
•
Model # 30252 (1” x 3” Address Labels)
Model # 30373* (1” x 1” Rat Tail Labels)
Model # DT390* (1” x 1” Labels – available from Archcrown.com)
Other labels may be used, but require the customization of the INI files. See CUSTOM LABEL SETTINGS.
*IMPORTANT: labels smaller than 2 inches will print a very small Barcode that may not be readable by a Barcode
Scanner. Compulink recommends the use of labels at least 2 inches wide.This is usually caused by the quality of the
print, where barcode lines are not easily distinguishable from one another. SEE BARCODE QUALITY.
SOFTWARE
• DYMO Label Software and Drivers (download software and drivers from DYMO)
COMPULINK LABEL FILES
In order to print labels, the EXE (executable) and INI (configuration files) must be downloaded into your product
folder (i.e., Eyecare, Eyemd, Chiro, PT, etc.). You may download the files per Compulink software version from the
links below:
Comulink Advantage Products, Version 11 ONLY:
• EXE files for version 11 (all EXE files), (address only)
Compulink Advantage Products, Version 10 ONLY:
• EXE files for version 11 (all EXE files), (address only)
INI files for all versions
• All INI files: Default 3 inch labels; Rat Tail 1 inch labels
The INI files are pre-configured for the DYMO Labelwriter 450. If you have a printer of a different name, the INI
files must be edited where the PRNNAME=you printer’s name. see PRINTER NAME INI FILE
For instructions on how to download and install the files, see COMPULINK DYMO FILES.
If you need assistance, please contact Compulink Support at (800) 888-8075
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DYMO INSTALLATION – LOCAL WORKSTATION
1.
Go to Dymo.com and install DYMO label Software and the latest drivers for your LabelWriter.
a. Choose your model from the drop down list. Download and install the drivers.
b. Download and install DYMO Label Software for Windows
c.
Unpack and plug in your DYMO to the computer via the USB cable.
Windows will detect your DYMO and it is ready to print.
Use DYMO Label software to test printing a label.
Please contact DYMO support for troubleshooting these steps.
DYMO INSTALLATION – TERMINAL SERVER
2.
DYMO Installation for Remote Desktop/Terminal Server users (Server Administrators only)
a. Install matching drivers on your Terminal Server
b. Enable Printer Redirection and disable Easy Remote Drivers first in Group Policy
i. Access Group Policy (Run gpedit.msc)
ii. Go to Administrative Templates/Windows Components/Remote Desktop Services/
Remote Desktop Session Host/Printer Redirection
iii. Disable “Do not allow client printer redirection”
iv. Disable “Use Remote Desktop Easy Print printer driver first
v. Updatge Group Policy (run CMD, type gpupdate and enter)
WINDOWS 2012 Terminal Server (Important):
DYMO does not provide direct support for Server operating systems (see here).
New Windows 2012 Terminal Servers will need to install the DYMO Labelwriter 330 Turbo-USB drivers.
Remote Desktop Users must install also use matching DYMO Labelwriter 330 Turbo-USB drivers on their local
station for proper redirection.
Once label printers can be printed using DYMO LABEL Software, refer to the next section to ensure you have the
files necessary to print labels from Compulink Advantage software.
If you are already printing to other DYMO Printers using Compulink Software,
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COMPULINK DYMO FILES
DOWNLOADING THE FILES
In order to print labels, the EXE (executable) files must be downloaded into your product folder (i.e., Eyecare,
Eyemd, Chiro, PT, etc.). You will also need the associated .INI files. You may download the files from Compulink’s
FTP site here: ftp://ftp.compulink-software.com/pub/Support/DYMOFiles/
The INI files must be edited where the PRNNAME=you printer’s name. see PRINTER NAME INI FILE
If you need assistance, please contact Compulink Support at (800) 888-8075
The INI files are pre-configured for the DYMO Labelwriter 450. If you have a printer of a different name, the INI
files must be edited where the PRNNAME=you printer’s name. see PRINTER NAME INI FILE
FILE FUNCTIONS
Each EXE File requires its relative INI file in order to function. The table below explains the function of these files.
The INI Files contain important information, including printer names, font sizes, which lines to print and the
positioning of the data on the label. For more information, see CUSTOM LABEL SETTINGS.
FUNCTION
Mailing Labels
Patient Barcode Labels
Patient Chart Labels
Inventory - Frames
Inventory - Contact Lenses
Inventory – Blanks
Inventory - Miscellaneous
APPLICATION FILE (.EXE)
Address.exe
Patbc.exe
Patlabel.exe
Slp.exe
Slpcl.exe
Slpblank.exe
Slpmisc.exe
CONFIGURATION FILE (.INI)
Address.ini
Patbc.ini
Patlabel.ini
Lblframe.ini
Lblcl.ini
Lblblank.ini
Lblmisc.ini
PRINTER NAME INI FILE
Each INI File has a line (PrName=) which refers to the exact printer name on your station. If you change your
printer name, the INI file must also be edited to the new printer name. You may also change your printername to
match the Name in the INI file, if the INI file is already setup to print to another DYMO.
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PRINTING LABELS IN COMPULINK SOFTWARE
MAILING & PATIENT BARCODE LABELS
Log into the software and click on Patient to open the Patient Demographic screen.
From the Menu bar, click Print. From the drop down menu, select Mailing Label or Bar Code Label.
INVENTORY LABELS
Log into the Compulink Advantage software. From the main screen’s Menu, click Inventory, then the type of label
you want to print. In the Inventory window, search for your inventory item. Click Print > Stock Label. Type the
number of labels you would like to print (the default is 1), then click OK.
CHART LABELS
Chart Labels are created with Compulink’s Internal Word Processor. For assistance with CHART LABELs, review
Compulink’s online help or contact Compulink support at 1.800.888.8075 or support@compulinkadvantage.com
MULTIPLE DYMO MODELS/NAMES on Network
If you have multiple DYMO Models or DYMOs with different names on your network, they cannot all use the same
INI file in the software. As mentioned in the PRINTER NAME INI FILE Section, the INI file for each type of label
includes the exact name of the printer being used. A single INI file refers to only one Printer name.
In order to use different Models and Names, the following steps MUST be followed.
• Create a new INI file for the labels you want to print
• Change the Printer name in the new INI file
• Add an Environment Variable that points to the newly created INI file
NEW INI FILE
Navigate to your Product folder (Eyecare, Eyemd, Chiro, etc.). Find the INI file for the labels you want to print.
Refer to the Table Below for the appropriate INI Files.
FUNCTION
Mailing Labels
Patient Barcode Labels
Patient Chart Labels
Inventory - Frames
Inventory - Contact Lenses
Inventory – Blanks
Inventory - Miscellaneous
APPLICATION FILE (.EXE)
Address.exe
Patbc.exe
Patlabel.exe
Slp.exe
Slpcl.exe
Slpblank.exe
Slpmisc.exe
CONFIGURATION FILE (.INI)
Address.ini
Patbc.ini
Patlabel.ini
Lblframe.ini
Lblcl.ini
Lblblank.ini
Lblmisc.ini
Open the INI file with Notepad (in this example: Address.ini).
Click on File, Save As, and save the file with a new name, for example, ADDRESS450.INI (or any other name)
Open the new ADDRESS450.INI (or the name of the file you created), and change the PRNAME line to match
exactly your Printer Name. Save and Exit.
Repeat this process for creating new INI label files
for the other labels you need to access. Refer to
table above.
IMPORTANT: The Name of your printer in your
Printer Settings MUST match the PRName= entry in
the associtated INI file for the label you are printing.
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ENVIRONMENT VARIABLE
Access your Environment Variables from the Advanced Tab of the System settings.
Control Panel > System > Advanced Systems Settings > Advanced Tab> Environment Variables (Windows 7) OR
Control Panel > System > Advanced Tab > Environment Variables (Windows XP)
If on a LAN Workstation, create a New System Variable. If you are a Remote Desktop user or a Roaming profile,
create a new User Variable inside the Remote Session.
To use the new ADDRESS450.INI file you created, enter the Variable from the table below
LABELS
Mailing Labels
Patient Barcode Labels
Patient Chart Labels
Inventory - Frames
Inventory - Contact Lenses
Inventory – Blanks
Inventory - Miscellaneous
ENVIRONMENT VARIABLE
CBSENVADDRESS
CBSENVPATBC
CBSENVPATLABEL
CBSENVFRAME
CBSENVCL
CBSENVBLANK
CBSENVMISC
ENVIRONMENT VALUE
Your new Address*.ini file
Your new Patbc*.ini
Your new Patlabel*.ini
Your new Lblframe*.ini
Your new Lblcl*.ini
Your new Lblblank*.ini
Your new Lblmisc*.ini
In the example below, this Windows User will use the new ADDRESS450.INI file to print Mailing Labels.
Repeat this process for other types of labels you want to print, using the Variables from the table above.
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CUSTOM LABEL SETTINGS
You may customize your INI files to change printer names or change the Position, Size, Font and Printed Data.
This option is for Intermediate/Advanced computer users. It is highly recommended that you save a copy of your
existing INI file and edit a new copy for testing. Restore the old one and start over if necessary.
Each INI file has lines determining global settings, and for each line of printed data:
PrName= (printer name)
• this line must contain the exact name of you Printer in your Printer properties
XposLine1=0
• this line determines the horizontal positioning of data on Line 1. “0” (zero) is all the way left.
Increasing that number will move Line1 over to the right, horizontally.
YposLine1=0
• This line determines the vertical positioning of Line1 will. “0” (zero) is all the way up.
Increasing this number will move Line1 down vertically.
Orientation=Landscape (this should stay at Landscape)
• Only change this to Portrait if you are customizing and require changing the format.
BarcodeSize=2 (this should stay at the value 2)
• Increasing this number may or may not be successful depending on the size of your labels.
FontSize= (the number of the font size to use)
• Change the font size to your preference. Fonts that are two big may not fit on your label.
Fontname=Arial (this is the default font recommended)
• You may change the font name to any font you prefer that exists on your system.
PrintBarcode=N or Y – determines whether a barcode prints or not (Y for inventory and patience barcodes).
• Should be set to N for any labels that don’t have or need barcodes
PrintStockID=N or Y (this prints the numeric stock or account number associated with the barcode
• Usually set to Y for barcode printing.
PrintLine1= Y or N (Determines whether Line 1 prints or not)
• You may change this value to Y or N. Y (YES) will print line 1, N (No will not print Line 1)
• To see which Lines are assigned which data, see the PRINTED LINES table
BarcodeHeight=70 (this is the default height for barcodes)
• The barcode height may be increased if you require a taller barcode
FontIncrLine1=0 (This line determines font spacing for Line 1 (the default is “0”)
• Increasing this value increases the font spacing on this line only
StringValue*= Custom text that can be made to appear on label. See INI tables for which line to print.
Other lines may be edited for Y (YES) or N (NO) depending on the label you are printing.
For advanced assistance, please contact Compulink Customer Support.
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PRINTED LINES INI TABLES
The following tables reveal what information is printed on each line. Values can be changed to Y or N within the
associated INI file to determine whether this data is printed on the label or not. You will also have to edit the
Vertical positioning of the Line you want to print (YposLine*=) to place it on the desired location on the label.
NOTE: Please make a copy of your existing INI file for backup for easy restoration before customizing.
MAILING LABEL DATA (Address.ini)
LINE
PRINTED INFO
1 First Name • Middle Name • Last Name
2 Street
3 City • State • ZIP
4 H: Home Phone • W: Work Phone
5 First Name • Middle Name • Last Name
6 First Name • Middle Name • Last Name
7 Last Name • First Name • Middle Name
8 Street • City • State • ZIP
9 H: Home Phone
10 W: Work Phone
11 Birth Date
12 Financial Class - Responsible
13 Location
14 Patient Account Number
15 Family ID
16 City
17 State
18 ZIP
19 Current Month • Date • Year
20 Current Date • Month • Year
21 Current Month • Date • Year (position 3, copy 2)
22 Current Month • Year (position 3, copy 2)
23 Current Month • Date
24 Patient Age
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PATIENT BARCODE LABEL DATA (Patbc.ini)
LINE
PRINTED INFO
1 Last Name • First Name • Middle Name
2 Birthdate • SSN: Social Security Number
3 Bill Num: Account # • Family ID • Financial Class • Location
4 H: Home Phone • W: Work Phone
5 First Name • Middle Name • Last Name
6 Salutation • First Name • Middle Name • Last Name
7 Last Name • First Name • Middle Name • Salutation
8 Birth Month • Birth Date • Birth Year
9 Birth Date • Birth Month • Birth Year
10 DOB: Date of Birth
11 Age
12 Social Security Number
13 Responsible Last Name • First Name
14 Responsible First Name • Last Name
15 Street
16 City • State • ZIP
17 Street • City • State • ZIP
18 H: Home Phone • W: Work Phone
19 H: Home Phone
20 W: Work Phone
21 Ext: Phone Extension
22 Financial Class
23 Location
24 Account Number
25 Family ID
26 Gender
27 Exam Field1
28 Exam Field2
29 Current Month • Current Date • Current Year
30 Current Date • Current Month • Current Year
31 Current Month • Current Date • Current Year, 3, 2
32 Current Month • Current Year, 3, 2
33 Current Month • Current Date
34 Last Name • First Name • Middle Name
35 First Name • Middle Name • Last Name
36 Salutation • First Name • Middle Name • Last Name
37 Last Name • First Name • Middle Name • Salutation
38 UPPER CASE - Last Name • First Name • Middle Name
39 UPPER CASE - First Name • Middle Name • Last Name
40 Barcode
41 UPPER CASE - Last Name
42 UPPER CASE - First Name • Middle Name
43 Custom Text: StringValue1
44 Custom Text: StringValue2
46 Custom Text: StringValue3
47 Birth Date Month • Date • Year
48 Account Number
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FRAME INVENTORY LABEL DATA (Lblframe.ini)
LINE
PRINTED INFO
1 Manufacturer
2 Name • Location
3 Color • Category
4 Eye Size • Bridge Size • Temple Size • Temple Type
5 Dollar Sign ($) • Retail Price
6 Name
7 Stock Number
8 Category
9 Color
10 Eye Size
11 Bridge Size
12 Temple Size
13 Temple Type
14 Retail Price
15 Cost
16 Suggested Price
17 Wholesale Price
18 Dollar Sign ($)
19 Cost • Wholesale Price • Current Year • Current Month
20 Cost • Wholesale Price • Current Month • Current Year
21 Current Year • Current Month • Cost • Wholesale
22 Current Month • Current Year • Cost • Wholesale
23 Current Year • Current Month • Cost
24 Current Month • Current Year • Cost
25 Cost • Current Year • Current Month
26 Cost • Current Month • Current Year
27 Current Year • Cost • Current Month
28 Current Month • Cost • Current Year
29 Current Year • Current Month • Wholesale
30 Current Month • Current Year • Wholesale
31 Wholesale • Current Year • Current Month
32 Wholesale • Current Month • Current Year
33 Current Year • Wholesale • Current Month
34 Current Month • Wholesale • Current Year
35 Current Month • Current Date • Current Year
36 Current Date • Current Month • Current Year
37 Current Month • Current Date • Current Year (Position 3, Copy 2)
38 Current Month (Position 3, Copy 2)
39 Current Month • Current Year
40 Location
41 Custom Text: StringValue1
42 Custom Text: StringValue2
43 Custom Text: StringValue3
44 Custom Text: StringValue4
45 Custom Text: StringValue5
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CONTACT LENS INVENTORY LABEL DATA (Lblcl.ini)
LINE
PRINTED INFO
1 Manufacturer • Name
2 Category • Tint • Series
3 Power • Base Curve • Diameter
4 Cylinder • Axis
5 Dollar Sign ($) • Retail Price
6 Manufacturer
7 Name
8 Category
9 Tint
10 Cylinder
11 Axis
12 Base Curve
13 Power
14 Diameter
15 Series
16 Cost
17 Location
18 Dollar Sign ($)
LENS BLANKS INVENTORY LABEL DATA (Lblblank.ini)
LINE
PRINTED INFO
1 Manufacturer • Location
2 Name • Category
3 Material • Color
4 Blank Size • Sphere • Cylinder • Bridge Curve • Add Power
5 Dollar Sign ($) • Retail Price
6 Manufacturer
7 Name
8 Stock Number
9 Category
10 Color
11 Material
12 Blank Size
13 Sphere
14 Cylinder
15 Bridge Curve
16 Add Power
17 Retail Price
18 Cost
19 Location
20 Dollar Sign ($)
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MISCELLANEOUS INVENTORY LABEL DATA (Lblframe.ini)
LINE
PRINTED INFO
1 Manufacturer
2 Name • Location
3 Category
4 Tint
5 Dollar Sign ($) • Retail Price
6 Manufacturer
7 Name
8 Stock Number
9 Category
10 Tint
11 Retail Price
12 Cost
13 Location
14 Dollar Sign ($)
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TROUBLESHOOTING
DOES NOT PRINT AT ALL FROM ANY SOFTWARE
Check to see if the labels are being sent to the printer. Locate your DYMO in the Devices and Printers (Windows 7),
or Printers and Faxes (Windows XP). If the Printer Icon appears greyed-out, the DYMO is not properly connected.
Check that it is powered on and the cables are connected.
If the DYMO is connected properly, double-click on the DYMO Icon to open the Printer Queue window (see below).
If there is a document stuck in the queue, there may be an issue with the labels or paper jam.
Check the DYMO for correct Label installation.
BAR CODE QUALITY
If the barcode labels (inventory or Patient Barcodes) are not of satisfactory quality and/or cannot be scanned with
a Barcode reader, change the DYMO Printer’s Advanced settings to Barcodes and Graphics.
Find your DYMO Printer in your Devices and Printers.
Right-Click on your DYMO LabelWriter and click Printer Properties.
On the General Tab, click Preferences, then click the Advanced button. Change the Print Quality from Text to
Barcodes and Graphics. Click OK (See Below Left).
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PRINTING EXTRA LABELS
When printing a label from Compulink Advantage software, if the DYMO Prints out extra labels, disable the
advanced printing features. Open the Printer Properties and click on the Advanced tab.
Uncheck the Enable advanced printing features and click OK (See Above Right).
You may also Disable the Continuous Mode or Advanced Features from Printing Preference’s Advanced screen.
Use this method if you do not have permission to change the settings from the Advanced tab mentioned above.
PRINTING BLANKS
The DYMO may print blanks if the drivers are not installed properly, either on the workstation or the Terminal
Server does not have matching drivers installed for Remote Users with redirected DYMO printers.
Reinstall the correct drivers on the station or server or both.
ALIGNMENT
If the labels are printing, but the alignment is incorrect or data is missing, please check the following:
First, check if the labels are not secure, they can slide horizontally and the printed data will be misaligned.
If the Labels are securely in place and feeding properly, and you need to slightly adjust positioning, you can
customize the alignment of the data printed by changing the XPosition and YPosition of the printed lines.
See CUSTOM LABEL SETTINGS.
If the alignment problems are more severe, you may need to have files updated by Compulink Customer Support.
Please call 1(800) 888-8075 for assistance.
REMOTE DESKTOP ISSUES
Please review the DYMO IN REMOTE DESKTOP/TERMINAL SERVICES section to ensure that drivers, printer
redirection, group policy and environment variables are set correctly.
WINDOWS 2012 TERMINAL SERVER
IMPORTANT: DYMO does not officially support Server operating systems and Remote Desktop environments.
However, Compulink has been able to use Dymo Labelwriters on Terminal Servers. New Windows 2012 Terminal
Servers will need to install the DYMO Labelwriter 330 Turbo-USB drivers. Remote Desktop Users must install
matching DYMO Labelwriter 330 Turbo-USB drivers on their local station for proper redirection.
DYMO LabelWriters and Compulink Advantage Software | rev.07/17.2014 14
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