Compaq | ELSA GLoria Synergy | [TD 2669-CR] Tru64 UNIX Support of Elsa Gloria Synergy

[TD 2669-CR] Tru64 UNIX Support of Elsa Gloria Synergy SN-PBXGK-BB - BLITZ
Unique Id: 009DA0F0-0526D840-1C02A1
Title is Digital Unix or Tru64 Support of Elsa Gloria Synergy SN-PBXGK-BB
' Copyright 1999 Compaq Computer Corporation.
SOURCE:
All rights reserved
Compaq Computer Corporation
INFORMATION
BLITZ
INFORMATION BLITZ TITLE:
Digital Unix or Tru64 support of Elsa Gloria Synergy SN-PBXGK-BB
DATE: 18-June-1999
INFORMATION BLITZ #: TD 2669-CR
AUTHOR: Ron Pacheco
TEL#: (978) 493-0651
EMAIL: Ronald.Pacheco@Compaq.com
DEPARTMENT: High Performance Systems Division
=================================================================
PRODUCT NAME(S) IMPACTED: Elsa GLoria Synergy SN-PBXGK-BB
PRODUCT FAMILY(IES):
Storage
Systems
___
_X_
Networks
PC
Software
Other (specify)
___
___
___
___
PRODUCT NUMBERS:
________________
AlphaServer 800, 1000A, 1200,
4000, 4100, DS10, DS20, ES40
________________
________________
________________
________________
PROBLEM STATEMENT:
The Elsa video graphics adapter may not operate properly with the driver
currently shipping with Digital UNIX 4.0E and Tru64 UNIX 4.0F. Digital UNIX
V4.0D does not currently support the Elsa Gloria Synergy (r) video
graphics adapter (SN-PBXGK-BB).
PROBLEM SYMPTOM:
One of three (3) conditions may occur just after system boot:
Screen colors may change with mouse clicks
Dragging windows may leave some pixels in color-altered states
The root login window may not be visible, even though the X-server may
have started successfully
SOLUTION:
Tru64 UNIX 4.0F customers who have an AlphaServer 800, 1000A, 1200, 4000,
or 4100, DS10, DS20, and ES40 and wish to use the Elsa GLoria Synergy(r)
video graphics adapter, (SN-PBXGK-BB), are required to install the
Tru64 UNIX V4.0F SSB kit and the Tru64 UNIX V4.0F Patch Kit-1 in order to
ensure correct graphics operation.
The Tru64 UNIX 4.0F Patch Kit-1 can be found in the Tru64 UNIX V4.0F SSB
kit on a separate CD P/N AG-RJA9A-BE, or can be found at the following
web site:
http://www.service.digital.com/patches/index.html
Digital UNIX 4.0E customers who have an AlphaServer 800, 1000A, 1200,4000,
or 4100, DS10, DS20, and ES40 and wish to use the Elsa GLoria Synergy(r)
video graphics adapter, (SN-PBXGK-BB), are required to install the Tru64
UNIX V4.0E Kit-2 in order to ensure correct graphics operation. This kit
can also be found at the following web site:
http://www.service.digital.com/patches/index.html
ADDITIONAL COMMENTS:
Potential problem installing Compaq TRU64 UNIX on systems with configured
with the ELSA Gloria Synergy graphics card:
During the installation of Digital UNIX V4.0E and Compaq Tru64 UNIX V4.0F,
the following is seen infrequently on systems using ELSA Gloria Synergy
graphics adapters:
comet driver: could not register screen
- - - Failed to configure device in PCI bus x, slot
y with driver comet
...attempting to configure with next matching
driver
and the system subsequently crashes.
Should you see this, the following workaround can be used to install the
operating system. A patch can then be applied to fix the problem with the
graphics support.
1.
At the console, set the boot_osflags console environment variable
such that the system does an interactive boot.
>>> set boot_osflags i
2.
Boot the system from the installation media
3.
You will boot to another prompt.
vmunix ws_graphics=3
Example:
At this prompt enter the following:
Enter <kernel_name> [option_1 ... option_n]
Hit <cr> to boot default kernel vmunix : vmunix ws_graphics=3
4.
You will now boot using the generic console. Graphical installation
will not be used. Please note that the system will not go to
multiuser mode automatically when using interactive booting. If you
are in single user mode and need to go to multiuser mode, type
^D (Ctrl D) to continue to multiuser mode.
5.
When prompted for which subsets to install, be sure that the following
subsets are selected. These subsets will be required for successful
operation of the Elsa graphics card once the V4.0F patch kit is
installed.
Tk Toolkit Commands
CDE Mail Interface
Graphical Base System Management Utilities
Graphical Print Configuration Application
Graphical System Administration Utilities
Base X Server
CDE Desktop Environment
CDE Minimum Runtime Environment
DECwindows 75dpi Fonts
DECwindows 100dpi Fonts
Old X Environment
X Fonts
X Servers Base
X Servers for PCbus
Netscape Communicator V4.5
6.
Once the installation has completed the configuration stage and the
kernel build, it will attempt to boot with BOOT_OSFLAGS=A. At this
point, halt the system and reboot using
>>> b -fl is
7.
As in step 3, when you get to the next prompt, enter:
vmunix ws_graphics=3
8.
Apply the patch kit as directed in the patch kit instructions.
9.
After application of the patch kit, shutdown your system. At the
console, reinitialize your system. The command will be, or is similar
to, the following:
>>> init
10.
Verify that boot_osflags is still set to A.
following:
To do this, enter the
>>> sh boot_osflags
If it is not, reset the console variable by entering the following:
>>> set boot_osflags A
(This setting will boot your system to multiuser mode)
11.
Boot the generic kernel (genvmunix), and run the doconfig command
to build a new kernel. This new kernel will contain support for the
Elsa GLoria Synergy graphics card.
12.
Reboot the system using the new
vmunix
you have built.
*****************************< NOTE >***********************************
*
*
* INFORMATION IN THIS DOCUMENT REPRESENTS OPERATIONAL EXPERIENCES AND *
* SUGGESTIONS BY COMPAQ OR PARTNER EMPLOYEES. COMPAQ SHALL NOT BE
*
* RESPONSIBLE FOR ANY ERRORS OR OMMISSIONS CONTAINED IN THIS DOCUMENT, *
* AND RESERVES THE RIGHT TO MAKE CHANGES TO IT WITHOUT NOTICE.
*
*
*
************************************************************************
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