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HP ProLiant ML330 Generation 3
Server
Setup and Installation Guide
April 2003 (First Edition)
Part Number 322383-001
HP CONFIDENTIAL
Writer: Rob Weaver File Name: a-frnt.doc
Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:16 PM
© 2003 Hewlett-Packard Development Company, L.P.
Microsoft®, MS-DOS®, Windows®, and Windows NT® are U.S. registered trademarks of
Microsoft Corporation.
Intel® is a U.S. registered trademark of Intel Corporation.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
April 2003 (First Edition)
Part Number 322383-001
HP CONFIDENTIAL
Writer: Rob Weaver File Name: a-frnt.doc
Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:16 PM
Contents
About This Guide
Audience Assumptions...................................................................................................... ix
Important Safety Information ............................................................................................ ix
Symbols on Equipment ..................................................................................................... ix
Rack Stability .................................................................................................................... xi
Symbols in Text................................................................................................................. xi
Related Documents........................................................................................................... xii
Getting Help ..................................................................................................................... xii
Technical Support ...................................................................................................... xii
HP Website ............................................................................................................... xiii
Authorized Reseller .................................................................................................. xiii
Reader’s Comments ........................................................................................................ xiii
Chapter 1
Component Identification
Features ........................................................................................................................... 1-1
Front Panel Components ................................................................................................. 1-2
Front Panel LEDs ............................................................................................................ 1-3
Media Components.......................................................................................................... 1-5
Rear Panel Components .................................................................................................. 1-6
Rear Panel LEDs ............................................................................................................. 1-7
System Board Components ............................................................................................. 1-8
System Configuration Switch ................................................................................... 1-9
System ID Switch ................................................................................................... 1-10
Jumper Settings....................................................................................................... 1-10
System Board LEDs ...................................................................................................... 1-11
SCSI Controller Components ........................................................................................ 1-13
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Rob Weaver File Name: a-frnt.doc
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iii
Contents
SCSI Cable Components ...............................................................................................1-14
ATA Cable Components................................................................................................1-15
Chapter 2
Server Operations
Powering Up the Server ...................................................................................................2-1
Powering Down the Server ..............................................................................................2-1
Removing the Front Bezel ...............................................................................................2-2
Removing the Access Panel.............................................................................................2-3
Chapter 3
Server Setup
Optional Installation Services ..........................................................................................3-1
Tower Server Optimum Environment .............................................................................3-2
Rack Server Optimum Environment................................................................................3-2
Space and Airflow Requirements..............................................................................3-2
Temperature Requirements .......................................................................................3-4
Power Requirements..................................................................................................3-4
Electrical Grounding Requirements ..........................................................................3-5
Installing the Rack Server................................................................................................3-6
Identifying the Server Shipping Carton Contents ............................................................3-7
Installing a Server ............................................................................................................3-7
Server with a Factory-Installed OS ...........................................................................3-8
Server with an OS Purchased Separately ..................................................................3-9
Configuring the Server...................................................................................................3-10
Registering the Server....................................................................................................3-11
Chapter 4
Hardware Options Installation
Preparation Procedures ....................................................................................................4-1
Processor Option..............................................................................................................4-2
DIMMs.............................................................................................................................4-5
Storage Devices ...............................................................................................................4-7
Removing Bezel Blanks ............................................................................................4-7
Removing a Media Bay Drive Tray ..........................................................................4-8
Installing a Hard Drive into a Hard Drive Bay........................................................4-10
Installing a Hard Drive into a Removable Media Bay ............................................4-13
Cabling a Hard Drive ..............................................................................................4-15
iv
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
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Contents
Installing a Tape Drive or Other Removable Media Device................................... 4-19
Installing a Two-Bay Hot-Plug SCSI Drive Cage .................................................. 4-22
Expansion Boards.......................................................................................................... 4-27
Chapter 5
Server Configuration and Utilities
ROM-Based Setup Utility ............................................................................................... 5-1
Navigating RBSU ..................................................................................................... 5-1
Using RBSU ............................................................................................................. 5-2
Auto-Configuration Process...................................................................................... 5-8
Boot Options ............................................................................................................. 5-9
Redundant ROM Support ................................................................................................ 5-9
Safety and Security Benefits..................................................................................... 5-9
Access to Redundant ROM Settings......................................................................... 5-9
ROMPaq........................................................................................................................ 5-11
System Online ROM Flash Component Utility............................................................. 5-11
USB Support.................................................................................................................. 5-12
SmartStart Software ...................................................................................................... 5-12
SmartStart Autorun Menu....................................................................................... 5-13
SmartStart Scripting Toolkit ................................................................................... 5-14
Enterprise Diagnostics LX32 Utility ...................................................................... 5-14
Drivers ........................................................................................................................... 5-14
Option ROM Configuration for Arrays......................................................................... 5-15
Management Agents...................................................................................................... 5-15
Insight Manager 7.......................................................................................................... 5-15
Automatic Server Recovery-2 ....................................................................................... 5-16
Survey Utility ................................................................................................................ 5-16
Integrated Management Log.......................................................................................... 5-17
Power-On Self-Test....................................................................................................... 5-17
Chapter 6
RAID Configuration and Management
Introduction to RAID ...................................................................................................... 6-1
Overview of RAID.................................................................................................... 6-1
RAID Terminology................................................................................................... 6-1
Integrated ATA RAID Configuration Utility .................................................................. 6-3
Configuration Utility Features .................................................................................. 6-3
Using the Configuration Utility ................................................................................ 6-3
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
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v
Contents
Integrated ATA RAID Management Utility ....................................................................6-7
Management Utility Features ....................................................................................6-7
Using the Management Utility ..................................................................................6-7
Troubleshooting ...............................................................................................................6-8
Drive Connection Tips ..............................................................................................6-9
Configuration and Setup Tips....................................................................................6-9
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ............................................................ A-1
Federal Communications Commission Notice ............................................................... A-1
Class A Equipment................................................................................................... A-2
Class B Equipment ................................................................................................... A-2
Declaration of Conformity for Products Marked with the FCC
Logo – United States Only ....................................................................................... A-3
Modifications ........................................................................................................... A-3
Cables ....................................................................................................................... A-3
Canadian Notice (Avis Canadien) .................................................................................. A-4
Class A Equipment................................................................................................... A-4
Class B Equipment ................................................................................................... A-4
European Union Notice .................................................................................................. A-4
Japanese Notice............................................................................................................... A-5
BSMI Notice ................................................................................................................... A-5
Laser Devices.................................................................................................................. A-6
Laser Safety Warnings ............................................................................................. A-6
Compliance with CDRH Regulations ...................................................................... A-6
Compliance with International Regulations ............................................................. A-6
Laser Product Label.................................................................................................. A-7
Laser Information..................................................................................................... A-7
Battery Replacement Notice ........................................................................................... A-8
Power Cords.................................................................................................................... A-8
Mouse Compliance Statement ........................................................................................ A-9
Appendix B
Electrostatic Discharge
Grounding Methods ........................................................................................................ B-2
vi
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Rob Weaver File Name: a-frnt.doc
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Contents
Appendix C
Server Error Messages
Appendix D
Server Specific Troubleshooting
When the Server Does Not Start .................................................................................... D-1
Diagnostic Steps ............................................................................................................. D-4
Problems After Initial Power Up.................................................................................... D-9
System Configuration Reset ......................................................................................... D-12
ROMPaq Disaster Recovery......................................................................................... D-13
Other Information Resources ....................................................................................... D-14
Appendix E
Server Specifications
Server Specifications.......................................................................................................E-1
Environmental Specifications..........................................................................................E-2
Appendix F
Battery Replacement
Index
List of Tables
Table 1-1: Front Panel Components ..................................................................................... 1-2
Table 1-2: Front Panel LEDs ................................................................................................ 1-3
Table 1-3: Media Components.............................................................................................. 1-5
Table 1-4: Rear Panel Components ...................................................................................... 1-6
Table 1-5: Rear Panel LEDs ................................................................................................. 1-7
Table 1-6: System Board Components ................................................................................. 1-8
Table 1-7: System Configuration Switch Settings................................................................ 1-9
Table 1-8: System Board LEDs .......................................................................................... 1-11
Table 1-9: ATA Cable Components ................................................................................... 1-15
Table 4-1: ATA Cabling Sequence..................................................................................... 4-18
Table 5-1: Auto-Configuration Process ................................................................................ 5-8
Table D-1: Diagnostic Steps ................................................................................................ D-4
Table D-2: Is the System Power LED Amber?.................................................................... D-5
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
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vii
Contents
Table D-3:
Table D-4:
Table D-5:
Table D-6:
Table D-7:
Table D-8:
Table E-1:
Table E-2:
viii
Is the System Power LED Green?...................................................................... D-6
Is the Internal Health LED Green? .................................................................... D-7
Is the Monitor Displaying Information? ............................................................ D-8
System Cannot Load SmartStart ........................................................................ D-9
SmartStart Fails During Installation ................................................................ D-11
Server Cannot Load the Operating System...................................................... D-11
Server Specifications .......................................................................................... E-1
Environmental Specifications............................................................................. E-2
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Rob Weaver File Name: a-frnt.doc
Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:16 PM
About This Guide
This guide provides step-by-step instructions for installation, and reference
information for operation, troubleshooting, and future upgrades for the HP ProLiant
ML330 Generation 3 server.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots servers. HP
assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Important Safety Information
Before installing this product, read the Important Safety Information document
included with the server.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult the documentation for specific details.
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
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ix
About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
Weight in kg
Weight in lb
x
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
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About This Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
·
The leveling jacks are extended to the floor.
·
The full weight of the rack rests on the leveling jacks.
·
The stabilizing feet are attached to the rack if it is a single-rack installation.
·
The racks are coupled together in multiple-rack installations.
·
Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
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xi
About This Guide
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
·
HP ProLiant ML330 Generation 3 Server Quick Start poster
·
HP ProLiant ML330 Generation 3 Intel Xeon Processor Installation Instructions
·
HP ProLiant ML330 Generation 3 Rack Enabling Kit Installation Instructions
·
HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions
·
HP ProLiant ML330 Generation 3 Server Maintenance and Service Guide
·
Servers Troubleshooting Guide
·
QuickSpecs
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
xii
·
Technical support registration number (if applicable)
·
Product serial number
·
Product model name and number
·
Applicable error messages
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
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About This Guide
·
Add-on boards or hardware
·
Third-party hardware or software
·
Operating system type and revision level
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
Authorized Reseller
For the name of the nearest authorized reseller:
·
In the United States, call 1-800-345-1518.
·
In Canada, call 1-800-263-5868.
·
Elsewhere, see the HP website for locations and telephone numbers.
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by e-mail to ServerDocumentation@hp.com.
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xiii
1
Component Identification
Features
The HP ProLiant ML330 Generation 3 server provides performance, reliability, and
ease of ownership with support for two Intel Xeon processors and up to 4 GB of ECC
Registered PC2100 DDR SDRAM memory, all running on a 533-MHz front-side
bus. Expansion support includes four 64-bit, 33-MHz PCI expansion slots.
Industry standard peripheral features include a Broadcom 5702, 10/100/1000 network
interface controller, keyboard/mouse/video connectors, dual USB ports, and serial
interface.
SCSI model servers ship with a single-channel Wide Ultra3 SCSI controller in a slot
and ATA model servers ship with an integrated dual-channel ATA/100 controller
with support for RAID 0, 1, and 1+0. The system has capacity for:
·
Five 36.4-GB non-hot-plug SCSI hard drives for a maximum of 182 GB of
internal storage
·
Four 80-GB ATA hard drives for a maximum of 320 GB of internal storage
·
Two 146.8-GB hot-plug SCSI hard drives in the optional two-bay hot-plug SCSI
drive cage and three 36.4-GB non-hot-plug SCSI hard drives for a maximum
storage capacity of 402.8 GB of internal storage
The server is rack-mountable within HP, Compaq branded, and most third-party
racks, with the optional rack-enabling kit. Telco support is possible with the
rack-enabling kit and optional telco rail kit.
For software features, refer to Chapter 5, “Server Configuration and Utilities.”
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1-1
Component Identification
Front Panel Components
Table 1-1: Front Panel Components
Item
Description
1
CD-ROM drive eject button
2
Diskette drive eject button
3
Power On/Standby button
IMPORTANT: The Power On/Standby button does not remove all power from the system.
The Standby mode removes power from most of the electronics and the drives, but portions of
the power supply and some internal circuitry remain active. To remove power completely,
disconnect all power cords from the server.
1-2
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Component Identification
Front Panel LEDs
Table 1-2: Front Panel LEDs
Item
LED Description
Status
1
CD-ROM drive activity
On = Drive activity exists.
2
Diskette drive activity
Off = No drive activity exists.
3
System power
Green = Server is on.
Amber = Server is in standby mode.
Off = Server is off; power cord is disconnected.
4
Hard drive activity
Green or flashing green = Hard drive activity exists.
Off = No hard drive activity exists.
continued
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1-3
Component Identification
Table 1-2: Front Panel LEDs continued
Item
LED Description
Status
5
NIC link/activity
Green = Network link exists.
Flashing green = Network activity exists.
Off = No network link exists.
6
Internal health
Green = Server is powered up and server health is good.
Amber = Server health is degraded; a pre-failure warning exists.
Red = Server health is critical; attention is required.
Off = Server is off; power cord is disconnected.
1-4
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Component Identification
Media Components
Table 1-3: Media Components
Item
Description
Location
Dimensions
1
IDE CD-ROM drive
Media bay 1
13.34 × 4.06 cm
2
Available removable
media bay
Media bay 2
(5.25 × 1.60 in)
3
Available removable
media bay
Media bay 3
4
Available removable
media bay
Media bay 4
5
Diskette drive
Hard drive bay 1
8.90 × 2.54 cm
6
Hard drive bay
Hard drive bay 2
(3.5 × 1.0 in)
7
Hard drive bay
Hard drive bay 3
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
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1-5
Component Identification
Rear Panel Components
Table 1-4: Rear Panel Components
1-6
Item
Description
1
Power connector
2
Mouse connector
3
Keyboard connector
4
Serial connector (A)
5
Video connector
6
USB connectors
7
RJ-45 connector
8
Parallel connector
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
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Component Identification
Rear Panel LEDs
Table 1-5: Rear Panel LEDs
Item
LED Description
Status
1
Network activity
Flashing green = Network activity exists.
Off = No network activity exists.
2
Network link
Green = Network link exists.
Off = No network link exists.
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
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1-7
Component Identification
System Board Components
Table 1-6: System Board Components
Item
Description
Item
Description
1
Power supply connectors
12
Remote Insight connector (30-pin)
2
DIMM slot 4
13
System configuration switch
3
DIMM slot 3
14
Expansion slot 4
4
DIMM slot 2
15
Expansion slot 3
5
DIMM slot 1
16
Expansion slot 2
6
Diskette drive connector
17
Expansion slot 1
7
IDE connector (ATAPI devices)
18
Processor fan connector 2
8
ATA/100 RAID primary connector
19
Processor socket 2
9
ATA/100 RAID secondary connector
20
Processor socket 1 (populated)
10
Power button assembly connector
21
System fan connector
11
System battery
22
Processor fan connector 1
Note: In SCSI model servers, the SCSI controller populates expansion slot 1.
1-8
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Component Identification
System Configuration Switch
CAUTION: Clearing nonvolatile RAM (NVRAM) deletes the system configuration.
Refer to Chapter 5, “Server Configuration and Utilities,” for instructions on
configuring the server.
Table 1-7: System Configuration Switch Settings
Position
Default
Description
Status
1
Off
Reserved
—
2
Off
Lock configuration
Off = Configuration can be changed
On = Configuration is locked
3
Off
Tower/rack configuration
Off = Tower configuration
On = Rack configuration
4
Off
Diskette boot
Off = Server uses RBSU diskette boot
selection
On = User can override RBSU diskette boot
selection and boot from diskette
5
Off
Password override
Off = Password protection is active
On = User can override password
6
Off
Clear CMOS and NVRAM
Off = No function
On = Server configuration is erased at
power-up
7
Off
Reserved
—
8
Off
Reserved
—
Note: Switch positions 1, 7, and 8 are reserved for authorized service providers only.
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1-9
Component Identification
System ID Switch
The system ID switch is reserved for use by authorized service providers only. Do
not change the indicated default settings.
Jumper Settings
SCSI Device Jumper Settings
No two SCSI devices connected to the same SCSI controller can have the same
SCSI ID. If another SCSI device is connected to the controller, check its SCSI ID
before beginning the installation procedure for the additional device. Jumpers located
on each device set the SCSI ID. For more information, refer to the SCSI device
option documentation.
IDE Device Jumper Settings
When installing any IDE devices (ATA hard drives, ATAPI CD-ROM drives, or
ATAPI tape drives), be sure that the jumper on the device is set to Cable Select (CS).
This setting allows the cable to automatically assign the device ID of an IDE drive
attached to the cable. For information on installing and cabling IDE devices, refer to
Chapter 4, “Hardware Options Installation.”
1-10
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Component Identification
System Board LEDs
Table 1-8: System Board LEDs
Item
LED Description
Status
1
System fan failure
Amber = The system fan has failed or is
not installed.
Off = The system fan is functioning.
2
Processor 1 failure
Amber = Processor 1 has failed or is not
installed.
Off = Processor 1 is functioning.
3
Processor fan 1
failure
Amber = Processor fan 1 has failed or is
not installed.
Off = Processor fan 1 is functioning.
4
5
Processor power
connector not
installed
Amber = Power connector is not installed.
Integrated PPM
failure
Amber = The PPM has failed.
Off = Power connector is installed.
Off = The PPM is functioning.
continued
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1-11
Component Identification
Table 1-8: System Board LEDs continued
Item
LED Description
Status
6
DIMM 1 failure
Amber = The DIMM is failed.
7
DIMM 2 failure
Off = The DIMM is functioning.
8
DIMM 3 failure
9
DIMM 4 failure
10
Processor 2 failure
Amber = Processor 2 has failed or is
missing.
Off = Processor 2 is functioning.
11
System
overtemperature
Amber = The temperature threshold has
been exceeded.
Off = The temperature is normal.
12
Processor fan 2
failure
Amber = Processor fan 2 has failed or is
not installed.
Off = Processor fan 2 is functioning.
13
AC power
Green = The power supply is attached to
AC power.
Off = The AC power cord is not connected
to the power supply, the power supply
connector is not attached to the system
board, or the power supply has failed.
1-12
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Component Identification
SCSI Controller Components
The SCSI controller has a single SCSI connector to support the internal SCSI bus.
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Component Identification
SCSI Cable Components
Before performing SCSI cabling procedures, identify the SCSI cable components.
The SCSI cable supports up to five SCSI devices and comes with a terminator on the
end. One cable is included with SCSI models of the server.
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Component Identification
ATA Cable Components
Before performing ATA cabling procedures, identify the ATA cable components.
The type of ATA cable that ships with the server supports up to two ATA devices.
Two cables are included with ATA models of the server.
Table 1-9: ATA Cable Components
Item
Description
1
Device 0 (primary)
2
Device 1 (secondary)
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2
Server Operations
Powering Up the Server
To power up the server, press the Power On/Standby button.
Powering Down the Server
WARNING: To reduce the risk of personal injury, electric shock, or damage to
the equipment, remove the power cord to remove power from the server. The
front panel Power On/Standby button does not completely shut off system
power. Portions of the power supply and some internal circuitry remain active
until AC power is removed.
To power down the server:
1. Back up the server data and record configuration information.
2. Shut down the operating system as directed in the operating system instructions.
3. Press the Power On/Standby button to place the server in standby mode. When
the server acquires standby mode, the system power LED goes from flashing
green to amber.
4. After the system power LED is amber, disconnect the power cord.
5. Disconnect any other external equipment from the server.
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Server Operations
Removing the Front Bezel
CAUTION: To prevent equipment damage or data loss, be sure that the server is
powered down, all cables are disconnected from the back of the server, and the
power cord is disconnected from the grounded (earthed) AC outlet before removing
the front bezel.
To remove the front bezel:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Pull up on the bezel locking latch until it disengages.
3. Rotate the bezel upward and slide it away from the chassis. A small amount of
force may be necessary to detach the bezel.
To replace the front bezel, reverse the removal procedure.
IMPORTANT: When replacing the front bezel, be sure to place the top hinge points in the
chassis before rotating the front bezel downward to its original position.
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Server Operations
Removing the Access Panel
WARNING: To reduce the risk of injury from hot surfaces, allow the drives and
the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods without the access panel.
Operating the server without the access panel results in improper airflow and
improper cooling that can lead to thermal damage.
NOTE: The interior of the access panel contains labels with information about the server
system board.
To remove the access panel:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the front bezel. Refer to “Removing the Front Bezel” in this chapter.
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Server Operations
3. Remove the access panel:
a. Remove the thumbscrew from the front left side of the chassis.
b. Slide the access panel forward.
c. Pull from the top of the access panel to remove it from the chassis.
To replace the access panel, reverse the removal procedure.
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3
Server Setup
Optional Installation Services
You may choose to have HP install the system. The installation service can be
purchased as a Carepack packaged service or as a customized service agreement to
meet your specific requirements. Some of the Carepack services are as follows:
•
Installation services for hardware
•
Hardware and operating system installation for ProLiant servers
•
Installation and start-up services for Microsoft® Windows® 2000 and
Windows NT® operating systems
•
Installation and start-up and migration services for Novell NetWare operating
systems
•
Installation and start-up services for Insight Manager
This optional hardware installation service is available in all countries where HP has
a direct or indirect service presence. Service may be ordered from and directly
provided by an HP authorized service reseller, or in the United States only, service
may be ordered by calling 1-800-652-6672. In the United States, HP makes all of the
arrangements to have the system installed by qualified guaranteed service providers.
For more information, refer to the HP website (www.hp.com).
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Server Setup
Tower Server Optimum Environment
When installing a tower model server, select a location that meets the following
environmental standards:
•
A sturdy, level site that includes dedicated and properly grounded (earthed)
circuits, air conditioning, and ESD protection
•
7.6-cm (3.0-in) clearance on all sides of the tower server for proper ventilation
•
A separate electrical circuit for the server
CAUTION: Protect the server from power fluctuations and temporary
interruptions with a regulating uninterruptible power supply (UPS). This device
protects the hardware from damage caused by power surges and voltage spikes
and keeps the server in operation during a power failure.
To purchase a UPS, contact a local authorized reseller or refer to the HP website
(www.hp.com/products/ups).
For detailed power and temperature requirements, refer to Appendix E, “Server
Specifications.”
Rack Server Optimum Environment
When installing the server in a rack, select a location that meets the environmental
standards described in this section.
Space and Airflow Requirements
To allow for servicing and adequate airflow, observe the following spatial
requirements when deciding where to install a rack:
3-2
•
Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•
Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the
back of another rack or row of racks.
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Server Setup
HP servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to
allow ambient room air to enter the cabinet, and the rear door must be adequately
ventilated to allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block
the ventilation openings.
When a vertical space in the rack is not filled by a server or rack component, the gaps
between the components cause changes in airflow through the rack and across the
servers. Cover all gaps with blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels results in
improper cooling that can lead to thermal damage.
Compaq branded 9000 and 10000 Series racks provide proper server cooling from
flow-through perforations in the front and rear doors that provide 64 percent open
area for ventilation.
CAUTION: If an HP or third-party rack is used, observe the following additional
requirements to ensure adequate airflow and to prevent damage to the equipment:
•
Front and rear doors—If the 42U server rack includes closing front and rear
doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from
top to bottom to permit adequate airflow (equivalent to the required 64 percent
open area for ventilation).
•
Side—The clearance between the installed rack component and the side panels
of the rack must be a minimum of 7 cm (2.75 in).
CAUTION: When using a Compaq branded 7000 Series rack, you must install the
high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to
provide proper front-to-back airflow and cooling.
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Server Setup
Temperature Requirements
To ensure continued safe and reliable equipment operation, install or position the
system in a well-ventilated, climate controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most
server products is 35°C (95°F). The temperature in the room where the rack is
located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing
third-party options:
•
Do not permit optional equipment to impede airflow around the server or to
increase the internal rack temperature beyond the maximum allowable limits.
•
Do not exceed the manufacturer’s TMRA.
Power Requirements
Installation of this equipment must comply with local and regional electrical
regulations governing the installation of information technology equipment by
licensed electricians. This equipment is designed to operate in installations covered
by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for
Protection of Electronic Computer/Data Processing Equipment). For electrical power
ratings on options, refer to the product rating label or the user documentation
supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the
equipment, do not overload the AC supply branch circuit that provides power
to the rack. Consult the electrical authority having jurisdiction over your
facility’s wiring and installation requirements.
CAUTION: Protect the server from power fluctuations and temporary interruptions
with a regulating uninterruptible power supply (UPS). This device protects the
hardware from damage cause by power surges and voltage spikes and keeps the
system in operation during a power failure.
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Server Setup
When installing more than one server, you may need to use additional power
distribution devices to safely provide power to all devices. Observe the following
guidelines:
•
Balance the server power load between available AC supply branch circuits.
•
Do not allow the overall system AC current load to exceed 80 percent of the
branch circuit AC current rating.
•
Do not use common power outlet strips for this equipment.
•
Provide a separate electrical circuit for the server.
Electrical Grounding Requirements
The server must be grounded properly for proper operation and safety. In the United
States, you must install the equipment in accordance with NFPA 70, 1999 Edition
(National Electric Code), Article 250, as well as any local and regional building
codes. In Canada, you must install the equipment in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries,
you must install the equipment in accordance with any regional or national electrical
wiring codes, such as the International Electrotechnical Commission (IEC) Code 364,
parts 1 through 7. Further more, you must be sure that all power distribution devices
used in the installation, such as branch wiring and receptacles, are listed or certified
grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers
connected to the same power source, HP recommends the use of a power distribution
unit (PDU) that is either permanently wired to the building’s branch circuit or
includes a nondetachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for
this purpose. Using common power outlet strips for the server is not recommended.
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Server Setup
Installing the Rack Server
The server offers optional support for HP, Compaq branded, and some third-party
rack solutions.
To purchase the rack-enabling kit, contact the local authorized reseller or refer to the
HP website (www.compaq.com/products/servers/proliantml330/index.html).
A selection of racks for the server can be purchased through authorized resellers or
the HP website (www.hp.com/products/serverstorage).
For additional information and instructions on installing the server into a rack, refer
to the rack-enabling kit documentation.
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Server Setup
Identifying the Server Shipping Carton Contents
Unpack the server shipping carton and locate the materials and documentation
necessary for installing the server:
•
Keyboard
•
Mouse
•
Power cord
•
ProLiant Essentials Foundation Pack, which includes the documentation and
software
In addition to these supplied items, you may need the following:
•
Torx T-10 screwdriver
•
Torx T-15 screwdriver
•
Phillips No. 2 screwdriver
•
Hardware options
•
Uninterruptible power supply (UPS)
•
Ethernet cable
•
Monitor
•
Application software
Installing a Server
Before beginning any installation or configuration procedures, do one of the
following:
•
If the server has a factory-installed operating system, prevent data loss by
configuring the server using the proper instructions. Refer to “Server with a
Factory-Installed OS” in this chapter.
•
If the operating system was not factory-installed, follow the proper instructions.
Refer to “Server with an OS Purchased Separately” in this chapter.
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Server Setup
Server with a Factory-Installed OS
To install the server:
1. Be sure that the server location meets the required environmental standards.
Refer to “Tower Server Optimum Environment” in this chapter.
2. Connect any peripheral devices to the rear panel connectors. For the location of
rear panel connectors, refer to Chapter 1, “Component Identification.”
WARNING: To reduce the risk of electric shock or fire, do not plug
telecommunications/telephone connectors into the network interface
controller (NIC) receptacle.
3. Connect the power cord to the AC power connector on the server rear panel.
4. Press the Power On/Standby button.
5. Follow the on-screen instructions to complete the factory-installed operating
system initialization process. After initialization is complete, the server
automatically goes through Power-On Self-Test (POST).
IMPORTANT: If you change the RAID level, you must re-install the operating system. For
more information on configuring arrays, refer to Chapter 6, “RAID Configuration and
Management.”
6. Install Insight Manager to manage the server. The software is located on the
Management CD. For Management CD initialization procedures, refer to the
ProLiant Essentials Foundation Pack that ships with the server.
IMPORTANT: To benefit from the Pre-Failure Warranty on processors, hard drives, and
memory modules, you must install and use Insight Manager.
7. After verifying the server configuration, back up the system configuration. For
more information, refer to the System Configuration Utility menu on the
SmartStart CD.
8. Install any additional hardware. Refer to the documentation that ships with the
option or refer to Chapter 4, “Hardware Options Installation.”
9. Install any application software.
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Server Setup
Server with an OS Purchased Separately
To operate properly, the server must have a supported operating system. For the latest
information on supported operating systems, refer to the HP website (www.hp.com).
If you purchased the operating system separately, HP recommends that you install it
with the SmartStart CD. Refer to the ProLiant Essentials Foundation Pack for
instructions on using SmartStart. The first time the server is configured, the
SmartStart program automatically creates a necessary partition on the hard drive.
This partition cannot be used for any other purpose and is not a traditional system
partition.
To install the operating system for the first time:
1. Be sure that the server location meets the required environmental standards.
Refer to “Tower Server Optimum Environment” in this chapter.
2. Install any hardware options. Refer to the documentation that ships with the
option or refer to Chapter 4, “Hardware Options Installation.”
3. Connect any peripheral devices to the rear panel connectors. For the location of
rear panel connectors, refer to Chapter 1, “Component Identification.”
WARNING: To reduce the risk of electric shock or fire, do not plug
telecommunications/telephone connectors into the network interface
controller (NIC) receptacle.
4. Connect the power cord to the AC power connector on the server rear panel.
5. Press the Power On/Standby button.
6. Before selecting the operating system, press the F8 key during POST if you are
using an ATA model to configure RAID array. The default configuration is
RAID 0.
IMPORTANT: To avoid automatic RAID 0 configuration in ATA models, you must
configure an array before OS installation. If you change the RAID level, you must re-install
the operating system. For more information on configuring arrays, refer to Chapter 6,
“RAID Configuration and Management.”
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Server Setup
7. To select the type of operating system and set the date and time, run ROM-Based
Setup Utility (RBSU) by pressing the F9 key when prompted during initial boot.
For more information on RBSU, refer to Chapter 5, “Server Configuration and
Utilities,” or refer to the HP ROM-Based Setup Utility User Guide.
8. Insert the SmartStart CD into the CD-ROM drive and configure the server:
— For configuration procedures, refer to “Configuring the Server” in this
chapter.
— For SmartStart CD initialization procedures, refer to Chapter 5, “Server
Configuration and Utilities” or the ProLiant Essentials Foundation Pack that
ships with the server.
9. Install the operating system software.
10. Install Insight Manager to manage the server. The software is located on the
Management CD. For Management CD initialization procedures, refer to the
ProLiant Essentials Foundation Pack that ships with the server.
IMPORTANT: To benefit from the Pre-Failure Warranty on processors, hard drives, and
memory modules, you must install and use Insight Manager.
11. Install any application software.
Configuring the Server
RBSU, the server setup utility, can be used to configure the server and options. To
initiate RBSU, press the F9 key when prompted during start up.
The SmartStart CD contains ROMPaq and updated drivers and assists with the
operating system installation.
To use the SmartStart CD:
1. Locate the SmartStart CD in the ProLiant Essentials Foundation Pack.
2. Power up the server. Refer to “Powering Up the Server” in Chapter 2, “Server
Operations.”
3. Press the CD-ROM drive eject button. For button locations, refer to “Front Panel
Components” in Chapter 1, “Component Identification.”
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Server Setup
4. With the labeled side up, insert the SmartStart CD into the CD-ROM drive.
When the activity LED on the CD-ROM illuminates green, the SmartStart
sequence begins. For more information, refer to the SmartStart CD.
Registering the Server
Register the server by completing the forms included with the server or refer to the
HP website (register.hp.com).
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Hardware Options Installation
If more than one option is being installed, read the installation instructions for all the
hardware options and identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
drives and the internal system components to cool before touching them.
CAUTION: To prevent damage to electric components, properly ground the server
before beginning any installation procedure. Improper grounding can cause
electrostatic discharge.
Preparation Procedures
To install internal hardware options, you must do the following:
1. Power down the server. Refer to “Powering Down the Server” in Chapter 2,
“Server Operations.”
2. Remove the front bezel. Refer to “Removing the Front Bezel” in Chapter 2,
“Server Operations.”
3. Remove the access panel. Refer to “Removing the Access Panel” in Chapter 2,
“Server Operations.”
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Hardware Options Installation
Processor Option
The server supports single- and dual-processor operation. However, if a processor
fails, the system automatically boots from the other processor and provides a
processor failure message.
Observe the following requirements before installing a processor in the server:
•
Processor socket 1 must always be populated. If the processor is missing from
socket 1, the system attempts to boot but displays an error message during POST.
•
If processors of differing speeds are installed, each processor operates at the
speed of the slowest processor.
•
When upgrading a processor to a higher speed, no switch changes are needed on
the system board. The system ROM automatically sets the processor frequency
during POST.
To install a processor:
1. Complete the “Preparation Procedures” in this chapter.
2. Be sure that the server has the most current ROM version. To update the ROM,
visit the HP website (www.compaq.com/support/files/server/us/).
CAUTION: Failure to flash the ROM before installing processors can cause
system failure.
3. Place the server on the right side, so the open side faces up.
4. Locate the processor socket. Refer to Chapter 1, “Component Identification.”
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Hardware Options Installation
5. Raise the processor socket lever.
6. Install the processor:
a. Place the processor into the socket.
b. Lower the processor socket lever. The guide posts and directional key marks
on the socket must be aligned with the corresponding slots and marks on the
processor.
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Hardware Options Installation
7. Align the heatsink assembly so that the processor fan cable can reach the
processor fan connector on the system board.
8. Install the heatsink assembly on the processor.
9. Close the retaining clips on both sides of the heatsink to secure the assembly.
10. Connect the processor fan to the processor fan connector on the system board.
11. Install the access panel. Refer to Chapter 2, “Server Operations.”
12. Install the front bezel. Refer to Chapter 2, “Server Operations.”
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DIMMs
The server comes standard with one ECC Registered PC2100 DDR SDRAM DIMM.
Additional DIMMs are available to upgrade the memory up to 4 GB. The server has
four DIMM sockets located on the system board.
When installing DIMMs, observe the following guidelines:
•
Memory modules must be industry-standard, ECC Registered PC2100 DDR
SDRAM DIMM and support CAS Latency 2.5 (CL=2.5).
•
Do not mix ECC and non-ECC SDRAM DIMMs. If different types of DIMMs
are mixed, the server will not properly function.
•
The server supports 128-MB, 256-MB, 512-MB, and 1-GB DIMMs.
•
Install DIMMs one at a time, sequentially, in DIMM slots 1 through 4.
To install a DIMM:
1. Complete the “Preparation Procedures” in this chapter.
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Hardware Options Installation
2. Install the DIMM:
a. Open the DIMM slot latches.
CAUTION: A DIMM can be installed only one way or damage will result. Be sure
to match the key slot on the DIMM with the tab on the DIMM socket. Push the
DIMM down into the socket, ensuring that it is fully inserted and properly seated.
b. Insert the DIMM into the slot.
c. Close the DIMM slot latches.
NOTE: The latches may close automatically when the DIMM is properly inserted.
3. Install the access panel. Refer to Chapter 2, “Server Operations.”
4. Install the front bezel. Refer to Chapter 2, “Server Operations.”
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Storage Devices
The server ships standard with four removable media bays. The top 5.25-in bay is
occupied by an IDE CD-ROM drive. The remaining three 5.25-in bays are available
for removable media devices. You can install three half-height devices, or one
full-height device and one half-height device, into these bays.
Use the procedures in this section to install storage devices supported by the server.
IMPORTANT: When you add or remove a component or change a security feature, you must
reconfigure the server to recognize these changes. If the system configuration is incorrect, the
server does not work properly and you may receive error messages on the screen.
Removing Bezel Blanks
When installing a device other than a hard drive into a removable media bay, you
must remove the corresponding bezel blank from the front bezel.
To remove a bezel blank:
1. Power down the server. Refer to “Powering Down the Server” in Chapter 2,
“Server Operations.”
2. Remove the Front Bezel. Refer to “Removing the Front Bezel” in Chapter 2,
“Server Operations.”
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Hardware Options Installation
3. Remove the bezel blank:
a. On the back of the front bezel, press the tabs on each end of the bezel blank
toward each other.
b. Push the bezel blank through the front bezel.
To install a bezel blank, reverse the removal procedure.
Removing a Media Bay Drive Tray
NOTE: The drive trays in the removable media bays can be used to mount internal 3.5-inch
devices. The rails mounted inside the drive trays can be removed and used to mount other
devices in the removable media bays.
When installing a device into a removable media bay, you must first remove the drive
tray.
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To remove a media bay drive tray:
1. Complete the “Preparation Procedures” in this chapter.
2. Remove the drive tray:
a. Remove the screws that secure the drive tray on each side.
b. Gently slide the drive tray out of the chassis.
To install a drive tray, reverse the removal procedure.
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Installing a Hard Drive into a Hard Drive Bay
To install a 3.5-in hard drive into a hard drive bay:
1. Complete the “Preparation Procedures” in this chapter.
2. Disconnect the power and data cables from the back of all devices located in the
hard drive compartment.
3. Remove the drive compartment:
a. Remove the three shipping screws.
b. Press the tabs on each side of the drive compartment.
c. Pull the drive compartment out of the chassis.
4. Configure the device:
— For SCSI devices, set the SCSI ID on the drive. You must manually set the
SCSI ID on each device to a unique value in the range of 0 to 6 for each
SCSI bus. Refer to the documentation provided with the device for
instructions on how to set the SCSI ID.
— For ATA devices, be sure that the jumper on the drive is set to Cable Select
(CS) so that the drive device ID is determined by the cable. For more
information, refer to “Cabling a Hard Drive” in this chapter.
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NOTE: If you have two drives, connect one on each ATA channel. The performance of
the array is enhanced with one drive per channel.
5. If applicable, remove all terminating jumpers from third-party SCSI devices (HP
SCSI cables are terminated).
NOTE: Using a non-LVD (single-ended) SCSI device affects the SCSI bus performance
of the server. Any SCSI devices that are Wide-Ultra or older are single-ended.
6. Locate the hard drive screws on the front of the chassis.
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7. Install the hard drive:
a. Slide the drive into the drive bay.
b. Secure the drive with two screws on each side of the drive compartment.
8. Slide the drive compartment back into the chassis, and then install the three
shipping screws removed in step 3.
9. Connect the data and power cables to the back of all devices. For specific cabling
information, refer to “Cabling a Hard Drive” in this chapter.
10. Install the access panel and the front bezel. Refer to Chapter 2, “Server
Operations.”
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Installing a Hard Drive into a Removable Media Bay
To install a hard drive using a drive tray:
1. Complete the “Preparation Procedures” in this chapter.
2. Configure the device:
— For SCSI devices, set the SCSI ID on the drive. You must manually set the
SCSI ID on each device to a unique value in the range of 0 to 6 for each
SCSI bus. Refer to the documentation provided with the device for
instructions on how to set the SCSI ID.
— For IDE (ATAPI or ATA) devices, be sure that the jumper on the drive is set
to Cable Select (CS) so that the drive device ID is determined by the cable.
For more information, refer to “Cabling a Hard Drive” in this chapter.
3. Locate the hard drive screws on the front of the chassis.
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4. Install the hard drive:
a. Set the drive into the drive tray.
b. Secure the drive with four screws on the bottom of the drive tray.
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5. Install the drive tray:
a. Slide the drive tray into the removable media bay.
b. Secure the drive tray with a screw on each side.
6. Connect the data and power cables to the back of all devices. For specific cabling
information, refer to “Cabling a Hard Drive” in this chapter.
7. Install the access panel and the front bezel.
Cabling a Hard Drive
SCSI Cabling
Observe the following guidelines when adding SCSI devices to the server:
•
As a general rule, a maximum of seven devices may be added per channel. The
server is equipped with one integrated Wide Ultra3 SCSI channel.
•
Be sure to remove all terminating jumpers from third-party SCSI devices.
•
You must manually set the SCSI ID on each device to a unique value in the range
of 0 through 6 for each SCSI bus. Refer to the documentation provided with the
device for instructions on how to set the SCSI ID.
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To cable a SCSI device or hard drive:
1. Complete the hardware installation procedure.
2. Connect the end of the SCSI cable to one of the following:
— SCSI connector on the SCSI controller
— SCSI connector on an optional array controller
IMPORTANT: For more array controller cabling information, refer to the documentation
that ships with the option.
IMPORTANT: HP recommends connecting any non-LVD (single-ended) tape drives or
SCSI devices to a separate SCSI cable to avoid a decrease in Ultra2 or Ultra 3 SCSI
device performance. A separate SCSI expansion board should be installed to
accommodate single-ended drives (drives which are not Ultra2, Ultra 3, or greater).
NOTE: The SCSI controller only operates in expansion slot 1.
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3. Connect the next available SCSI cable connector to the hard drive or SCSI
device.
4. Connect the next available power cable connector to the hard drive or SCSI
device.
ATA Cabling
Observe the following guidelines when adding ATA hard drives to the server:
•
A maximum of two hard drives may be added per channel. The server is
equipped with two integrated ATA/100 RAID channels.
•
Jumpers on ATA devices should be set to Cable Select (CS), enabling primary
and secondary devices to be determined by the cable.
•
Connect ATA hard drives only to the Integrated ATA/100 RAID controller
channels. Do not connect other peripherals to the Integrated ATA/100 RAID
controller channels.
To cable an ATA hard drive:
1. Complete the hardware installation procedure.
2. Connect the end of the ATA cable to the system board.
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3. Connect the next available ATA cable connector to the hard drive. Use the
following cable sequence.
Table 4-1: ATA Cabling Sequence
Connection
Order
System Board
Connector
Cable
Connector
Drive Location
1
ATA/100 RAID
primary controller
Device 0
Hard drive bay 2
2
ATA/100 RAID
secondary controller
Device 0
Media bay 3
3
ATA/100 RAID
primary controller
Device 1
Hard drive bay 3
4
ATA/100 RAID
secondary controller
Device 1
Media bay 4
Note: For drive bay locations, refer to Chapter 1, “Component
Identification.”
4. Connect the next available power cable connector to the hard drive.
For more information about connecting ATA cables, refer to “Drive Connection
Tips” in Chapter 6, “RAID Configuration and Management.”
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Installing a Tape Drive or Other Removable Media Device
To install a tape drive:
1. Complete the “Preparation Procedures” in this chapter.
2. Configure the device:
— For SCSI devices, set the SCSI ID on the drive. You must manually set the
SCSI ID on each device to a unique value in the range of 0 to 6 for each
SCSI bus. Refer to the documentation provided with the device for
instructions on how to set the SCSI ID.
— For IDE (ATAPI or ATA) devices, be sure that the jumper on the drive is set
to Cable Select (CS) so that the drive device ID is determined by the cable.
For more information, refer to “Cabling a Hard Drive” in this chapter.
NOTE: When installing an ATAPI tape drive, refer to “Cabling an ATAPI Tape Drive” in
Chapter 5, “Server Cabling.”
3. Remove the drive tray. Refer to “Removing a Media Bay Drive Tray” in this
section.
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4. Remove the rails from the drive tray:
a. Use a Torx T-15 tool to remove the guide screws.
b. Remove the rails from a removable media bay blank.
5. Install the rails on the tape drive.
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6. Slide the tape drive into the removable media bay.
7. Connect the end of the existing ATA cable to the IDE (ATAPI) connector on the
system board. For the IDE connector location, refer to Chapter 1, “Component
Identification.”
8. Connect the cable connector labeled Device 1 to the tape drive.
9. Connect the cable connector labeled Device 0 to the CD-ROM drive.
10. Connect the next available power cable connector to the hard drive.
11. Install the access panel and the front bezel. Refer to Chapter 2, “Server
Operations.”
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Installing a Two-Bay Hot-Plug SCSI Drive Cage
NOTE: For additional information about the two-bay hot-plug SCSI drive cage, refer to the HP
Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions.
To install the two-bay hot-plug SCSI drive cage:
1. Complete the “Preparation Procedures” in this chapter.
2. Remove the bezel that ships attached to the drive cage:
a. Use a Torx T-10 tool to loosen the two screws.
b. Remove the screws from the bezel.
c. Remove the bezel from the drive cage.
IMPORTANT: Be sure that the unit identification numbers (0 and 1) appear on the right
side of the drive cage front panel. For identification purposes, the number 2 appears on
the back of the bezel shipped with the option kit.
3. Reverse the actions in step 1 to install the smaller bezel from the option kit on the
drive cage.
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IMPORTANT: The drive cage can be installed only in the top two bays.
4. Remove the media bay blanks from media bays 2 and 3:
a. Remove the screws from the blanks.
b. Remove the blanks from the bays.
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5. Remove the CD-ROM from media bay 1:
a. Press the release latches on the CD-ROM drive.
b. Remove the CD-ROM drive from the media bay.
6. Install the CD-ROM drive in media bay 3.
CAUTION: Use care when sliding the CD-ROM drive into the bay. Excess force
can damage the system board.
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IMPORTANT: To install the rails on the drive cage, always use the screws that ship with
the two-bay hot-plug SCSI drive cage option kit.
IMPORTANT: Install the right-hand rail on the left side of the drive cage, and the
left-hand rail on the right side of the drive cage.
7. Install the rails:
a. Position the rails and two guide screws in the lower mounting holes on each
side of the drive cage.
b. Tighten the screws.
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IMPORTANT: Always use the SCSI cable that ships with the drive cage option kit. Other
available SCSI cables may not support Ultra3 SCSI.
8. Connect the SCSI cable that ships with the optional drive cage to the SCSI
connector on the back of the drive cage.
9. Thread the SCSI cable through the media bay.
10. Locate the power cable inside the server and connect it to the power connector on
the back of the drive cage.
11. Install the drive cage:
a. Slide the drive cage into the removable media bay until it locks into place.
b. Screw the ends of the rails into the chassis on both sides.
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12. Connect the other end of the SCSI cable to the SCSI connector on the SCSI
controller or optional array controller.
For additional information, refer to the HP Internal Two-Bay Hot-Plug SCSI Drive
Cage Installation Instructions.
Expansion Boards
To install an expansion board:
1. Complete the “Preparation Procedures” in this chapter.
2. From inside the chassis, push the expansion slot cover through the rear of the
chassis.
3. Depending on the length of the expansion card, do one of the following:
— If the card is full-length, go to step 4.
— If the card is half-length, go to step 5.
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4. Release the expansion board retainer:
a. Loosen the screw.
b. Turn the retainer back towards the front of the chassis.
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5. Install the expansion board:
a. Insert the expansion board into the slot.
b. Secure the board with a screw.
6. Connect any cables to the expansion board.
7. For a full-length expansion board, install the expansion board retainer. Reverse
the actions in step 4.
8. Install the access panel and front bezel. Refer to Chapter 2, “Server Operations.”
To remove an expansion board, reverse the installation procedure.
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5
Server Configuration and Utilities
ROM-Based Setup Utility
RBSU performs a wide range of configuration activities, including the following:
•
Configuring server devices and installed options
•
Viewing server information
•
Selecting the operating system
•
Selecting the primary boot controller
In addition, RBSU includes other features, which are outlined in “Using RBSU” in
this chapter.
For information on RBSU not found in this guide, refer to the HP ROM-Based Setup
Utility User Guide found in the ProLiant Essentials Foundation Pack.
Navigating RBSU
To make selections within RBSU, use the following keys:
•
Access RBSU by pressing the F9 key when prompted during startup.
•
Use the arrow keys navigate through the menu system.
•
Make selections by pressing the Enter key.
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•
Cancel selections by pressing the Escape key.
•
Save selections and changes by pressing the F10 key.
Using RBSU
NOTE: Most of the features in RBSU are not required in the setup of the server. The options
in this utility are designed to assist with specific server configuration issues.
RBSU is separated into a series of menu selections designed to configure specific
areas of the server. The primary menus are as follows:
5-2
•
System Options
•
PCI Devices
•
Standard Boot Order (IPL)
•
Boot Controller Order
•
Date and Time
•
Automatic Server Recovery (ASR)
•
Server Passwords
•
Server Asset Text
•
Advanced Options
•
BIOS Serial Console
•
Utility Language
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System Options
The System Options menu configures the basic input/output (I/O) of the server and
sets the operating system. The configuration options include the operating system, the
external ports, and the ability to control the diskette drive. The following is a list of
selections found on this menu with an explanation of each option:
•
OS Selection selects the primary operating system for the server. Default server
settings are automatically set based on the operating system selected.
•
Serial Number allows you to change the serial number, though HP does not
recommend changing it.
•
Embedded COM Port X sets the configuration for the internal serial port A or
B. The configuration options include the address and interrupt request (IRQ).
This option can also disable the port.
•
Integrated Diskette Controller enables or disables the diskette drive. When
disabled, Diskette Write Control, Diskette Boot Control, and IPL Boot Order
are irrelevant.
•
Embedded NIC Port 1 PXE Support enables the Pre-boot Execution
Environment (PXE) support for NIC Port 1. The Embedded NIC Port PXE
Support option allows the server to boot to the network and attach to a PXE
server with boot images. When enabled, the NIC port is displayed in the Initial
Program Loader (IPL) list.
•
Diskette Write Control allows you to configure the write control of the diskette
drive. It can be set to read and write or to read only.
•
Diskette Boot Control enables you to have the server boot from the removable
media device.
•
Embedded LPT Port allows you to enable the embedded LPT Port at the
specified resource settings or to disable the option.
•
NumLock Power-On State enables or disables the power-up state of the
NumLock key.
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PCI Devices
The PCI Devices option displays and modifies the configuration of the PCI devices
installed in the server. Information for each slot is displayed and the IRQs can be
changed. Multiple PCI devices can share an interrupt.
Standard Boot Order (IPL)
The Standard Boot Order (IPL) option configures the Initial Program Loader (IPL)
device. It controls the search order the server goes through to look for a bootable
device.
Boot Controller Order
The Boot Controller Order option is used to view and assign the current controller
order.
Date and Time
The Date and Time option is used to set the server date and time.
Automatic Server Recovery
The Automatic Server Recovery menu configures the Automatic Server Recovery
(ASR) features and may include the following options:
5-4
•
ASR Status enables or disables ASR. When set to Disabled, no ASR features
function.
•
ASR Timeout sets a timeout limit for resetting a server that is not responding.
When the server has not responded in the selected amount of time, it
automatically resets.
•
Thermal Shutdown enables or disables the ability of the server to automatically
power down when it reaches a dangerous temperature.
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Server Passwords
The Server Passwords menu configures the password environment of the server.
The available options are as follows:
•
Set Admin Password sets a password to control access to the administrative
features of the server. When this password is set, the administrative features of
the server cannot be accessed without the correct password being entered.
•
Set Power-On Password sets a password to control access to the server during
power up. When this password is set, the server cannot be powered up without
the correct password being entered.
•
Network Server Mode is a security feature that protects an unattended network
server while allowing it to run after a power interruption. When set to Disabled,
the server operates normally. When set to Enabled, the following actions occur:
— The local keyboard does not function unless the power-on password is
entered.
— When a diskette is not in the diskette drive, the power-on password is
bypassed, allowing the server to start.
— When a diskette is in the diskette drive, the server does not start unless the
power-on password is entered locally.
NOTE: Network Server Mode cannot be enabled until a power-on password has been
established through the Set Power-On Password menu.
•
QuickLock enables or disables the QuickLock feature. When set to Enabled, the
keyboard is locked by pressing the Ctrl+Alt+L keys. The keyboard remains
locked until the password is typed in.
NOTE: If the password is disabled at the power-on key prompt, the QuickLock password
feature remains active until the next time the server is turned on.
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Server Configuration and Utilities
Server Asset Text
The Server Asset Text menu customizes the server-specific text, including the
following:
•
Set Server Information Text defines reference information for the server, such
as Server Name, Server Asset Tag, Server Primary OS, and Other Text.
•
Set Administrator Information Text defines reference information for the
server administrator, such as Admin Name Text, Admin Phone Number Text,
Admin Pager Number Text, and Other Text.
•
Set Service Contact Text defines reference information for the service contact
of the server, such as Service Name Text, Service Phone Number Text,
Service Pager Number Text, and Other Text.
•
Serial Number allows you to change the chassis serial number.
Advanced Options Menu
The Advanced Options menu enables you to configure advanced options of the
system. The following selections are available on this menu:
5-6
•
MPS Table Mode is automatically set based on the operating system selected
and is used for interrupt routing. By default, this setting is Auto Set Table.
•
POST Speed Up quickens POST by disabling the extended power-up memory
test. By default, this setting is Enabled.
•
POST F1 Prompt configures the server so that when an error is encountered
during the power-up sequence, you must press the F1 key to proceed (Enabled
option) or the system pauses 10 seconds before proceeding (Delayed option).
The F1 Prompt option can also be Disabled. By default, this setting is Delayed.
•
Redundant ROM Selection toggles the server ROM between the current ROM
and the backup ROM.
•
Erase Non-volatile Memory resets the non-volatile memory of the server to an
initial, factory state.
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•
Erase NVRAM/Boot Space Disk enables you to reset the configuration settings
to their factory defaults and to erase the boot disk, including the operating
system.
•
Set CPU Corrected is used to indicate that the previously failed processor has
been corrected or replaced.
•
Wake-On LAN enables or disables the WOL feature for all NICs in the server.
By default, this setting is Enabled.
•
NMI Debug Button enables debug functionality when the system has
experienced a software lock-up. By default, this setting is Enabled.
•
Custom POST Message allows you to input a message that can be viewed
during POST.
•
Processor Hyper-Threading allows Intel Hyper-Threading technology to be
enabled or disabled. Processor Hyper-Threading delivers two logical processors
that can execute multiple tasks simultaneously using shared hardware resources
of a single processor. By default, this setting is Enabled.
BIOS Serial Console Menu
The BIOS Serial Console option allows you to configure the serial port to view
POST error messages and run RBSU remotely through a serial connection to the
server COM port. The server that you are remotely configuring does not require a
keyboard and mouse. For more information about BIOS Serial Console, and a copy
of the BIOS Serial Console User Guide, refer to the HP FTP site
(ftp://ftp.compaq.com/pub/products/servers/management/smartstart/biosserialconsole.pdf).
Utility Language
The Utility Language option is used to set the language in which RBSU is displayed.
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Server Configuration and Utilities
Auto-Configuration Process
The auto-configuration process automatically runs when you boot the server for the
first time. During the power-up sequence that occurs, the system ROM automatically
configures the entire system without needing any intervention. During this process,
the Option ROM Configuration for Arrays (ORCA) utility, in most cases,
automatically configures the array to a default setting based on the number of drives
connected to the server.
Table 5-1: Auto-Configuration Process
Drives Installed
Drives Used
RAID Level
1
1
RAID 0
2
2
RAID 1
3, 4, 5, or 6
3, 4, 5, or 6
RAID 5
More than 6
0
None
Note: If the boot drive is not empty or has been written to in the past, ORCA
does not automatically configure the array. You must run ORCA to configure
the array settings.
To change any ORCA default settings and override the auto-configuration process,
press the F8 key when prompted.
By default, the auto-configuration process configures the system for a Microsoft
Windows 2000 operating system and the English language. To change any default
settings in the auto-configuration process, such as the settings for language, operating
system, and primary boot controller, execute RBSU by pressing the F9 key when
prompted. After the settings are selected, exit RBSU and allow the server to reboot
automatically.
For more information, refer to the HP ROM-Based Setup Utility Guide on the
Documentation CD or the white paper on the HP FTP site (ftp://ftp.compaq.com
/pub/products/servers/management/rbsu-whitepaper.pdf).
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Server Configuration and Utilities
Boot Options
After the auto-configuration process completes, or after the server reboots upon exit
from RBSU, the POST sequence runs, and then the boot option screen is displayed.
This screen is visible for several seconds before the system attempts to boot from a
diskette, CD, or hard drive. During this time, the menu on the screen allows you to
install an operating system or make changes to the server configuration in RBSU.
For more information, refer to the HP ROM-Based Setup Utility Guide on the
Documentation CD.
Redundant ROM Support
The server enables you to upgrade or configure the ROM safely with redundant ROM
support. The server has a 2-MB ROM that acts as two separate 1-MB ROMs. In the
standard implementation, one side of the ROM contains the current ROM program
version, while the other side of the ROM contains the backup version.
Safety and Security Benefits
When you flash the system ROM, ROMPaq writes over the backup ROM and saves
the current ROM as a backup, enabling you to switch easily to the existing ROM
version if the new ROM becomes corrupted for any reason. This feature protects the
previous ROM version, even if you experience a power failure while flashing the
ROM.
Access to Redundant ROM Settings
Use ROMPaq utilities to create a backup ROM image before upgrading the
configuration or to restore saved ROM data.
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Server Configuration and Utilities
RBSU Access
To access the redundant ROM through RBSU:
1. Access RBSU by pressing the F9 key when prompted at startup.
2. Select ROM Selection in the Advanced Options menu of RBSU.
3. Select one of the ROM banks as the system ROM.
4. Press the Enter key.
5. Press the Esc key to exit the current menu or press the F10 key to exit RBSU.
6. Restart the server.
Manual Access
To access the redundant ROM manually
1. Power down the server. Refer to Chapter 2, “Server Operations.”
2. Remove the front bezel. Refer to Chapter 2, “Server Operations.”
3. Remove the access panel. Refer to Chapter 2, “Server Operations.”
4. Set the system configuration switch positions 1, 5, and 6 to the On position.
For the location of the system configuration switch, refer to Chapter 1,
“Component Identification.”
5. Power up the server. Refer to Chapter 2, “Server Operations.”
The ROM will beep and halt when the ROM images have been swapped.
6. Power down the server and reset all system configuration switch positions to the
default Off position.
7. Power up the server.
If both the current and previous versions of the ROM are corrupted, refer to
“ROMPaq Disaster Recovery” in Appendix D, “Server Specific Troubleshooting.”
When the server boots, it identifies whether the current ROM bank is corrupt. If a
corrupt ROM is detected, the server boots from the backup ROM and alerts you
through POST that the ROM bank is corrupt.
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Server Configuration and Utilities
ROMPaq
Flash ROM enables you to upgrade the firmware (BIOS) with system or option
ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette
drive and boot the system.
The ROMPaq utility checks the system and provides a choice (if more than one
exists) of available ROM revisions. This procedure is the same for both system and
option ROMPaq utilities.
CAUTION: Do not power down during a firmware upgrade. A loss of power during
upgrade may corrupt the firmware and prevent the server from starting.
For more information about the ROMPaq utility, refer to the HP website
(www.hp.com/servers/manage).
System Online ROM Flash Component Utility
The Online ROM Flash Component Utility enables system administrators to
efficiently upgrade system or controller ROM images across a wide range of servers
and array controllers. This tool has the following features:
•
Works offline and online
•
Supports Microsoft Windows NT, Windows 2000, Windows Server 2003, Novell
Netware, and Linux operating systems
IMPORTANT: This utility supports operating systems that may not be supported by the
server. For operating systems supported by the server, refer to the HP FTP site
(ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf).
•
Integrates with other software maintenance, deployment, and operating system
tools
•
Automatically checks for hardware, firmware, and operating system
dependencies, and installs only the correct ROM upgrades required by each
target server
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Server Configuration and Utilities
To download the tool and for more information, refer to the HP website
(www.compaq.com/support/ files/server/us/webdoc/rom/RemoteROMUser-001.pdf).
USB Support
HP provides both standard USB support and legacy USB support. Standard support is
provided by the operating system through the appropriate USB device drivers. HP
provides support for USB devices before the operating system loading through legacy
USB support, which is enabled by default in the system ROM. HP hardware supports
USB version 1.1.
Legacy USB support provides USB functionality in environments where USB
support is normally not available. Specifically, HP provides legacy USB functionality
at:
•
POST
•
RBSU
•
Diagnostics
•
DOS
•
Environments which do not support USB natively
For more information on ProLiant USB support, refer to the HP website
(www.compaq.com/products /servers/platforms/usb-support.html).
SmartStart Software
The SmartStart CD is used to load the server software, thereby achieving a
well-integrated server and ensuring maximum dependability and supportability. The
SmartStart CD contains diagnostic utilities and ROMPaq tools.
SmartStart software enables you to:
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•
Install selected server operating systems using packaged product CDs.
•
Install the latest optimized drivers.
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Server Configuration and Utilities
•
Create and copy standard server configuration scripts using the Scripting Toolkit
and Configuration Replication Utility.
•
Test server hardware using the new Enterprise Diagnostics LX32 Utility.
•
Update the latest system or option ROM using the ROM Update Utility.
•
Install software drivers directly from the CD. With systems that have internet
connection, the SmartStart Autorun Menu provides access to the complete list of
ProLiant System Software on the website.
To install the SmartStart software:
1. Press the F9 key to run RBSU and configure the primary operating system.
2. Locate the SmartStart CD in the ProLiant Essentials Foundation Pack.
3. After you power up the server, press the CD-ROM drive eject button.
4. Insert the SmartStart CD into the CD-ROM drive with the labeled side up.
Handle the CD by its edges, not by the flat surfaces of the disc.
5. When the busy indicator turns green, the SmartStart sequence begins.
Refer to the SmartStart documentation included with the server to install the
operating system, create updated driver diskettes, and run upgrade utilities.
For more information about SmartStart software, refer to the HP website
(www.hp.com/servers/smartstart).
SmartStart Autorun Menu
The SmartStart Autorun Menu enables you to access the latest system software
directly from the operating system environment, simply by inserting the SmartStart
CD into a configured system. The Autorun Menu enables you to:
•
Install the latest ProLiant Support Packs.
•
Create software diskettes for selected software.
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Server Configuration and Utilities
SmartStart Scripting Toolkit
The SmartStart Scripting Toolkit is a set of Microsoft MS-DOS®-based utilities that
enables you to configure and deploy servers in a customized, predictable, and
unattended manner. These utilities provide scripted server and array replication for
mass server deployment and duplicate the configuration of a source server onto target
systems with minimum user interaction.
For more information, and to download the SmartStart Scripting Toolkit, refer to the
HP website (www.hp.com/servers/sstoolkit).
Enterprise Diagnostics LX32 Utility
The Enterprise Diagnostics LX32 Utility displays information about the server
hardware and tests the system to be sure that it is operating properly. To access the
Enterprise Diagnostics LX32 Utility, refer to the SmartStart CD or refer to the HP
website (www.hp.com/servers/manage).
For more information, refer to the Management CD in the ProLiant Essentials
Foundation Pack.
Drivers
The server includes new hardware that may not have driver support on all operating
system installation media. If you are installing a SmartStart supported operating
system, use the SmartStart software and its Assisted Path feature to install the
operating system and latest driver support. If you do not use the SmartStart CD to
install an operating system, drivers for some of the new hardware are required. These
drivers, as well as other option drivers, ROM images, and value-add software can be
downloaded from the HP website (www.hp.com/support).
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Server Configuration and Utilities
Option ROM Configuration for Arrays
Before installing an operating system, you can use the ORCA utility to create the first
logical drive, assign RAID levels, and establish online spare configurations.
The utility provides support for the following functions:
•
Configuring one or more logical drives using physical drives on one or more
SCSI buses
•
Viewing the current logical drive configuration
•
Deleting a logical drive configuration
If you do not use the utility, ORCA will default to the standard configuration.
For more information about array controller configuration, refer to the HP
ROM-Based Setup Utility User Guide on the Documentation CD.
Management Agents
The server is equipped with the latest Management Agents, allowing easy
manageability of the server through Insight Manager 7 software, and third-party
SNMP management platforms. Management agents monitor key subsystems that are
instrumental in making health, configuration, and performance data available to the
agent software. The agents act upon that data by initiating alarms in the event of
faults. The agents also provide updated management information, such as network
interface or subsystem performance statistics, to the management systems.
For additional information, refer to the Management CD in the ProLiant Essentials
Foundation Pack or refer to the HP website (www.hp.com/servers/manage).
Insight Manager 7
Insight Manager 7 is a Web-based application that allows system administrators to
accomplish normal administrative tasks from any remote location, using a Web
browser. Insight Manager 7 provides device management capabilities that consolidate
and integrate management data from HP and third-party devices.
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Server Configuration and Utilities
IMPORTANT: You must install and use Insight Manager 7 to benefit from the Pre-Failure
Warranty for processors, hard drives, and memory modules.
For additional information, refer to the Management CD in the ProLiant Essentials
Foundation Pack.
Automatic Server Recovery-2
ASR-2 is a feature that causes the system to restart when a catastrophic operating
system error occurs, such as a blue screen, ABEND (abnormal end), or panic. A
system fail-safe timer, the ASR-2 timer, starts when the System Management driver,
also known as the Health Driver, is loaded. When the operating system is functioning
properly, the system periodically resets the timer. However, when the operating
system fails, the timer expires and restarts the server.
ASR-2 increases server availability by restarting the server within a specified time
after a system hang or shutdown. At the same time, the Insight Manager 7 console
notifies you by sending a message to a designated pager number that ASR-2 has
restarted the system. You can disable ASR-2 from the Insight Manager 7 console or
through RBSU.
Survey Utility
Survey Utility gathers critical hardware and software information on servers running
Microsoft Windows NT, Novell NetWare, SCO OpenServer, or SCO UnixWare
operating systems.
IMPORTANT: This utility supports operating systems that may not be supported by the
server. For operating systems supported by the server, refer to the HP FTP site
(ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf).
If a significant change occurs between data-gathering intervals, the Survey Utility
marks the previous information and overwrites the Survey text files to reflect the
latest changes in the configuration.
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Server Configuration and Utilities
To install the Survey Utility, use the Management CD in the HP ProLiant Essentials
Foundation Pack or refer to the HP website (www.hp.com/servers/manage).
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The
IML timestamps each event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
From within Insight Manager 7
•
From within Survey Utility
•
From within operating system-specific IML viewers
— For NetWare: IML Viewer
— For Windows: Event Viewer or IML Viewer
— For Linux: IML Viewer Application
•
From within Enterprise Diagnostics LX32 Utility
For more information, refer to the Servers Troubleshooting Guide on the
Documentation CD, or the Management CD in the HP ProLiant Essentials
Foundation Pack.
Power-On Self-Test
POST is a series of diagnostic tests that checks firmware and assemblies to ensure
that the server is functioning properly. This utility runs automatically every time the
server is powered up.
Refer to Appendix D, “Server Specific Troubleshooting,” for the normal power-up
sequence and diagnosis of problems encountered during POST.
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6
RAID Configuration and Management
Introduction to RAID
Overview of RAID
Redundant array of independent drives (RAID) is an array of multiple independent
hard drives that can be accessed simultaneously, improving I/O (input/output)
performance. The host computer recognizes the RAID array as a single storage unit
or as multiple logical units. When a drive fails, RAID 1 and RAID 1+0 arrays can
prevent data loss by reconstructing missing data from the remaining data drives.
RAID Terminology
IMPORTANT: Only RAID levels 0, 1, and 1+0 are supported by the Integrated ATA RAID
Configuration Utility.
RAID 0 (Stripe)
RAID 0 is a RAID level that involves breaking up data into smaller blocks and then
writing a block to each drive in the array (striping). RAID 0 does not provide any
data redundancy, but does offer the best performance of any RAID level.
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RAID Configuration and Management
RAID 1 (Mirror)
RAID 1 is a RAID level that involves duplicating all data from one drive to a second
drive (mirroring). RAID 1 provides complete data redundancy, but at the cost of
doubling the required data storage capacity. You must have a minimum of two hard
drives to support RAID 1.
RAID 1+0
RAID 1+0 (also known as RAID 10) is a RAID level that provides both striping and
mirroring capabilities. RAID 1+0 mirrors data from one drive to another and then
stripes the data across a second set of drives. You must have four hard drives to
support RAID 1+0 on the server.
RAID 5
RAID 5 is not supported by the ProLiant ML330 Generation 3 server or the
Integrated ATA RAID Configuration Utility. This RAID level stripes data and parity
information across drives and requires a minimum of three hard drives.
Spare
The spare option in the utility assigns an extra, unused drive as a spare to be used in
case of a drive failure. The spare drive will not be used during normal system
operation, and provides no additional storage capacity. A pre-configured spare hard
drive is brought into service only in the case of a RAID 1 failure.
IMPORTANT: The spare option is applicable only in RAID 1 for the server. If a spare is not
available, the failed drive must be replaced with a new drive so that the data on the failed drive
can be rebuilt. The replacement drive capacity must be greater than or equal to the failed drive
it replaces.
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RAID Configuration and Management
Integrated ATA RAID Configuration Utility
The Integrated ATA RAID Configuration Utility is a standard feature of ATA
models of the server. This section details the features of the utility, including how to
access and change utility options.
Configuration Utility Features
The features of the Integrated ATA RAID Configuration Utility include the
following:
•
Optimized drive access
•
RAID support before operating system loads
•
Automatic detection and configuration (default is RAID 0)
•
Support for PIO modes 0-4, MDMA modes 0-2, and Ultra DMA modes 0-5 (0-5
for ATA/100)
•
Support for RAID levels 0, 1, and 1+0
•
Multiple drive rebuilding
•
Special handling of spare drive and rebuilding
Using the Configuration Utility
After all hard drives have been installed and connected, press the F8 key during
startup to run the Integrated ATA RAID Configuration Utility and view the setup
screen.
IMPORTANT: If you do not run the configuration utility setup (F8), the option ROM will
automatically configure the drives to individual RAID 0 arrays.
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RAID Configuration and Management
The setup screen has three menu windows:
•
Array Information
•
Physical Drive Information
•
Help Information
Array Information
IMPORTANT: You cannot add drives or remove drives from an array that already has been
configured, without destroying the data present on the already configured array.
The Array Information window of the setup screen displays all the drive arrays
configured. Use this window to create, delete, or edit the existing configurations.
Press the up arrow and down arrow keys to navigate the properties, and then press the
Enter key to edit your selection. You can create additional arrays in this window. For
more information, refer to the HP ProLiant ML330 Generation 3 Server
Maintenance and Service Guide.
NOTE: To add additional arrays, follow the onscreen steps after an array configuration is
selected. Refer to “Help Information” for more information about arrays.
Physical Drive Information
The Physical Drive Information window displays all the physical drives connected
to the ATA/100 controller channels and their properties. Press the up arrow and down
arrow keys to navigate this window. This window is not editable.
Help Information
IMPORTANT: When running the Configuration Utility, you may see RAID 0+1 displayed in
place of RAID 1+0. RAID 0+1 and RAID 1+0 are used synonymously in this utility.
The Help window displays hints on available options and provides a list of keys that
you can use to perform tasks, such as the following:
•
6-4
Switch Windows (Tab)—switches the control back and forth between the Array
Information and the Physical Drive Information windows.
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RAID Configuration and Management
•
Auto Configure RAID 0 (F1)—automatically creates and configures a striped
array based on the available physical drives installed.
•
Auto Configure RAID 1 (F2)—automatically creates and configures a mirrored
array based on the available physical drives installed. You must have a minimum
of two free hard drives in the array.
•
Auto Configure RAID 1+0 (F3)—automatically creates and configures a RAID
1+0 array based on the available physical drives installed. You must have four
hard drives in the array.
IMPORTANT: All previous settings are lost when the Auto Configure option is run for
RAID 0, RAID 1, and RAID 1+0 arrays.
•
Create Array (F4)—creates a drive array. When this option is selected, a default
array template is created. You must edit the array properties to complete the array
creation. Use the arrow keys to select a property field, and then press the Enter
key to edit that property. The array properties are as follows:
— Array Type—selects the intended RAID mode including RAID 0, RAID 1,
RAID 1+0, and Spare. The default for the Array Type option is RAID 0.
— Drive(s)—selects the drives for the array. This option refers to the drive
number listed in the Physical Drives Information box, not the number of
drives in the array. Use the arrow keys, and then press the spacebar to select
or deselect the drive or drives. Press the Enter key when done. There is no
default for this setting.
— Stripe Size—changes the stripe size. This field applies only to RAID 0 and
RAID 1+0 arrays. The default stripe size is 64 KB.
IMPORTANT: RAID configurations do not support a stripe size less than 32 KB.
You cannot change the stripe size of an array that has been configured already.
— Drive Size—displays the size of the array and cannot be edited. If the array
type is RAID 0, then the drive size is the total of all the drives selected. If the
array type is RAID 1, drive size is shown by the smaller of the two drives
making up the array.
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RAID Configuration and Management
— Build Array—is used to rebuild the array using a spare drive. When Build
Array starts, it prompts the user to select the target drive, and then the rebuild
starts. This option applies only to RAID 1 and RAID 1+0 arrays.
— Initialize Array—is used to clear the configuration information from drives
attached to the Integrated ATA RAID controller.
•
Delete Array (F5)—allows you to delete a currently configured array.
•
Restore Old Configuration (F6)—restores the configuration that was there
before you entered the utility.
•
Edit Options (F7)—edits the physical drive option status boxes located in the
top right corner of the Physical Drive Information window. The options are as
follows:
— WC-OFF—enables or disables write cache.
CAUTION: Enabling write cache may cause data loss or corruption during an
unexpected loss of power.
— DMA-ON—enables or disables DMA (direct memory access) transfers, in
which data is transferred directly from the memory to the hard drive without
microprocessor intervention.
Pressing the F7 key allows you to enable or disable these options. Press the F7
key, move the cursor to the desired box, and then press the spacebar to check off
the option. When enabled, the option status boxes change from red to green.
•
Save and Exit (F10)—saves the configuration and exits the utility.
If you do not want to save the configuration or any changes that you have made,
press the Esc key. Respond appropriately to the subsequent message boxes
requiring confirmation.
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RAID Configuration and Management
Integrated ATA RAID Management Utility
The Integrated ATA RAID Management Utility is a standard feature of ATA models
of the server. This section details the features of the utility, including how to access
and change utility options.
Management Utility Features
The features of the Integrated ATA Management Utility include:
•
Visual representation of array status using the Applications tray icon (Microsoft
OS only)
•
Writing of array status to log file (Linux, Netware, and Microsoft OS)
•
Writing of array status to the console (Netware OS)
•
Automatic rebuild of pre-configured online spares following a RAID 1 failure
(Linux, Netware, and Microsoft OS)
Using the Management Utility
Once installed and running, no user intervention is required for the use of the
Integrated ATA RAID Management Utility. The utility runs automatically at boot
time.
If you must shut down the utility for any reason (such as updating to a newer
version), follow OS-specific instructions in this section:
Microsoft Operating Systems
•
Right-click on the Spy tray icon (a small, round character with sunglasses) and
select Quit Spy. The Integrated ATA RAID Management Utility will quit.
•
To restart the utility, perform one of the following actions:
— Log out of and back into Windows to restart the utility.
— Reboot the unit.
— Manually start the application.
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RAID Configuration and Management
Novell Operating Systems
•
From the console, type Unload Spy. The system should respond with a message
that the module has been unloaded.
•
To start the utility again, simply type Load Spy. Once again, the system should
respond with a message verifying this operation.
Linux Operating Systems
•
From a prompt, type Spy-Stop.
•
To restart the utility, type Spy-Start.
Troubleshooting
•
Inconsistent naming may occur between the Power-On Self Test (POST) and the
Integrated ATA RAID Configuration Utility. This inconsistency occurs when a
drive has failed in a RAID 1 or RAID 1+0 configuration. The POST message
lists the array as running in a Degraded state and the Integrated ATA RAID
Configuration Utility lists it as being in a Rebuilding state. If this
inconsistency occurs, the array must be rebuilt.
•
If you add drives to a configuration, the Integrated ATA RAID Management
Utility tray icon (which is seen only under Microsoft operating systems) may
indicate yellow or red, depending on the array condition. The color change
indicates one of the following situations:
— Errors are present on the array.
— Error data from an earlier application of the drive is present, and is
mistakenly being presented as new errors. Right-click on the tray icon and
select Erase Error Log from the menu. If these are new errors, they will be
rediscovered by the server.
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RAID Configuration and Management
Drive Connection Tips
•
If you have two drives, connect one on each ATA/100 RAID channel. Utilizing
both channels enhances array performance.
•
When attaching new drives to the array, be sure that any pre-existing
configuration information has been cleared from the new drive. This may be
accomplished by doing one of the following:
— Running the SmartStart Erase Utility on the drive (running SmartStart with
only the new drive connected)
— Noting the position of the drive and editing any arrays (containing the newly
added drive) presented in the Integrated ATA RAID Configuration Utility
•
Use the same type of drives or drives with similar capability (in terms of speed
and capacity).
•
Do not use dissimilar drives on the same channel.
•
Always use 80-conductor Ultra ATA cables.
•
Be sure that proper jumper settings are used. For more information, refer to
Chapter 1, “Component Identification.”
•
Do not connect any ATAPI devices (such as CD, ZIP, or LS120) to the ATA
controller.
Configuration and Setup Tips
•
To change the array configuration, back up the data first. When an array
configuration changes, previous data in that array is lost.
NOTE: If you do not select a RAID level for a newly added drive, then the controller
configures the drive as a stand-alone RAID 0.
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RAID Configuration and Management
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•
To respond to an unexpected message, such as Drives Missing or
Configuration Mismatch, power down the server and check all connections,
ATA cables, and power cables.
•
To respond to a Configuration Mismatch message after adding new drives,
press the F8 key to go to the setup and create the array configuration as needed.
The message displays because the new drives had been used before and the
configuration on the drives was not cleared.
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Regulatory Compliance Notices
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your
product has been assigned a unique series number. The series number can be found
on the product nameplate label, along with all required approval markings and
information. When requesting compliance information for this product, always refer
to this series number. The series number should not be confused with the marketing
name or model number of the product.
Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations
established Radio Frequency (RF) emission limits to provide an interference-free
radio frequency spectrum. Many electronic devices, including computers, generate
RF energy incidental to their intended function and are, therefore, covered by these
rules. These rules place computers and related peripheral devices into two classes, A
and B, depending upon their intended installation. Class A devices are those that may
reasonably be expected to be installed in a business or commercial environment.
Class B devices are those that may reasonably be expected to be installed in a
residential environment (i.e., personal computers).
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Regulatory Compliance Notices
The FCC requires devices in both classes to bear a label indicating the interference
potential of the device as well as additional operating instructions for the user. The
rating label on the device shows the class (A or B) of the equipment. Class B devices
have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo
or FCC ID on the label. Once the class of the device is determined, refer to the
following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at personal expense.
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
A-2
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio or television technician for help.
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Regulatory Compliance Notices
Declaration of Conformity for Products Marked with the FCC
Logo – United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
For questions regarding the product, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
or call 1-800-652-6672. (For continuous quality improvement, calls may be recorded
or monitored.)
For questions regarding this FCC declaration, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
or call 281-514-3333.
To identify this product, refer to the part, series, or model number found on the
product.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by Hewlett-Packard Company may void
the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI
connector hoods in order to maintain compliance with FCC Rules and Regulations.
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Regulatory Compliance Notices
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
European Union Notice
Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and
the Low Voltage Directive (73/23/EEC) issued by the Commission of the European
Community and if this product has telecommunication functionality, the R&TTE
Directive (1999/5/EC).
Compliance with these directives implies conformity to the following European
Norms (in parentheses are the equivalent international standards and regulations):
• EN 55022 (CISPR 22) – Electromagnetic Interference
• EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity
• EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics
• EN61000-3-3 (IEC61000-3-3) – Power Line Flicker
• EN 60950 (IEC 60950) – Product Safety
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Regulatory Compliance Notices
Japanese Notice
BSMI Notice
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Regulatory Compliance Notices
Laser Devices
All HP systems equipped with a laser device comply with safety standards, including
International Electrotechnical Commission (IEC) 825. With specific regard to the
laser, the equipment complies with laser product performance standards set by
government agencies as a Class 1 laser product. The product does not emit hazardous
light; the beam is totally enclosed during all modes of customer operation and
maintenance.
Laser Safety Warnings
WARNING: To reduce the risk of exposure to hazardous radiation:
•
Do not try to open the laser device enclosure. There are no
user-serviceable components inside.
•
Do not operate controls, make adjustments, or perform procedures to the
laser device other than those specified herein.
•
Allow only authorized service technicians to repair the laser device.
Compliance with CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implemented regulations for laser products on August 2, 1976. These
regulations apply to laser products manufactured from August 1, 1976. Compliance is
mandatory for products marketed in the United States.
Compliance with International Regulations
All systems equipped with laser devices comply with appropriate safety standards
including IEC 825.
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Regulatory Compliance Notices
Laser Product Label
The following label or equivalent is located on the surface of the HP supplied laser
device.
This label indicates that the product is
classified as a CLASS 1 LASER PRODUCT.
This label appears on a laser device installed
in the product.
Laser Information
Laser Type
Semiconductor GaAIAs
Wave Length
780 nm +/- 35 nm
Divergence Angle
53.5 degrees +/- 0.5 degrees
Output Power
Less than 0.2 mW or 10,869 W·m-2 sr-1
Polarization
Circular 0.25
Numerical Aperture
0.45 inches +/- 0.04 inches
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Regulatory Compliance Notices
Battery Replacement Notice
The computer is provided with an internal lithium battery or battery pack. There is a
danger of explosion and risk of personal injury if the battery is incorrectly replaced or
mistreated.
For more information about battery replacement or proper disposal, contact your
authorized reseller or your authorized service provider.
WARNING: The computer contains an internal lithium manganese dioxide, or a
vanadium pentoxide, or an alkaline battery pack. There is risk of fire and burns
if the battery pack is not handled properly. To reduce the risk of personal
injury:
•
Do not attempt to recharge the battery.
•
Do not expose to temperatures higher than 60°C (140°F).
•
Do not disassemble, crush, puncture, short external contacts, or dispose of
in fire or water.
•
Replace only with the spare parts designated for this product.
Batteries, battery packs, and accumulators should not be disposed of
together with the general household waste. To forward them to
recycling or proper disposal, please use public collection system or
return them to HP or to authorized resellers.
Power Cords
The power cord set included in the server meets the requirements for use in the
country where you purchased the server. If you need use this server in another
country, you should purchase a power cord that is approved for use in that country.
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Regulatory Compliance Notices
The power cord must be rated for the product and for the voltage and current marked
on the product's electrical ratings label. The voltage and current rating of the cord
should be greater than the voltage and current rating marked on the product. In
addition, the diameter of the wire must be a minimum of 1.00 mm² or 18AWG, and
the length of the cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). If you have
questions about the type of power cord to use, contact your authorized service
provider.
IMPORTANT: Route power cords so that they will not be walked on or pinched by items
placed upon or against them. Pay particular attention to the plug, electrical outlet, and the point
where the cords exit from the product.
Mouse Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
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Electrostatic Discharge
To prevent damage to the system, be aware of the precautions you need to follow
when setting up the system or handling parts. A discharge of static electricity from a
finger or other conductor may damage system boards or other static-sensitive
devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage, observe the following precautions:
•
Avoid hand contact by transporting and storing products in static-safe containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
workstations.
•
Place parts on a grounded surface before removing them from their containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be sure you are properly grounded when touching a
static-sensitive component or assembly.
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Electrostatic Discharge
Grounding Methods
Several methods for grounding exist. Use one or more of the following methods
when handling or installing electrostatic-sensitive parts:
•
Use a wrist strap connected by a ground cord to a grounded workstation or
computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm
±10 percent resistance in the ground cords. To provide proper ground, wear the
strap snug against the skin.
•
Use heel straps, toe straps, or boot straps at standing workstations. Wear the
straps on both feet when standing on conductive floors or dissipating floor mats.
•
Use conductive field service tools.
•
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an
authorized reseller install the part.
For more information on static electricity or assistance with product installation,
contact your authorized reseller.
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Server Error Messages
For a complete listing of error messages, refer to the Servers Troubleshooting Guide
on the Documentation CD.
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D
Server Specific Troubleshooting
Use the sections in this appendix to diagnose server startup and installation problems.
For information on LEDs, switch settings, and jumpers, refer to Chapter 1,
“Component Identification.”
For information about general troubleshooting techniques, diagnostic tools,
preventative maintenance, and a complete list of error messages, refer to the Servers
Troubleshooting Guide on the Documentation CD.
When the Server Does Not Start
This section provides step-by-step instructions when encountering the most common
problems during the initial Power-On Self-Test (POST). Every time the server boots,
it must complete POST before it can load the operating system and start running
software applications.
If the server completes POST and attempts to load the operating system, refer to
“Problems After Initial Power Up” in this appendix.
WARNING: A risk of personal injury exists from hazardous energy levels. The
installation of options and the routine maintenance and service of this product
must be performed by individuals who are knowledgeable about the
procedures, precautions, and hazards associated with equipment containing
hazardous energy circuits.
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Server Specific Troubleshooting
When the server does not start:
1. Be sure that the server and monitor are plugged into a working outlet.
2. Be sure that the power source is working properly:
— Check the status using the system power LED.
For the location and status of the system power LED, refer to Chapter 1,
“Component Identification.”
— Be sure that the Power On/Standby button was pressed firmly.
For details on what else to check, refer to the Servers Troubleshooting Guide.
3. If the server does not complete POST, or it does complete POST but does not
load the operating system, refer to the Servers Troubleshooting Guide.
NOTE: If the server is rebooting repeatedly, be sure that the server is not restarting due
to an Automatic Server Recovery-2 (ASR-2) power-up caused by another problem. Check
Insight Manager 7 for notification of this event. Refer to the Servers Troubleshooting
Guide for more information.
4. Restart the server.
5. Check for the following normal power-up sequence to be sure that the server
meets the minimal hardware requirements and is powered up under normal
operation:
a. The front panel system power LED turns green.
b. The fans start up.
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Server Specific Troubleshooting
c. The monitor displays messages regarding server initialization in the
following sequence:
Video initialization—The initialization screen is displayed.
Processor initialization
Memory test
Memory initialization
Diskette drive
SCSI devices (if applicable)
ATA devices (if applicable)
Option ROM
d. The operating system loads to complete the boot process.
If the problem persists, continue with the section, “Diagnostic Steps,” in this
appendix.
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Server Specific Troubleshooting
Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine appropriate actions based on the symptoms
observed. According to the answers you give, you will be directed to the appropriate
table, which outlines possible reasons for the problem, options available to assist in
diagnosis, possible solutions, and references to other sources of information.
Table D-1: Diagnostic Steps
Question
Action
Question 1: Is the system power LED amber?
If yes, press the Power On/Standby button and
then continue to question 2.
If no, refer to Table D-2.
Question 2: Is the system power LED green?
If yes, continue to question 3.
If no, refer to Table D-3.
Question 3: Is the internal health LED green?
If yes, continue to question 4.
If no, refer to Table D-4.
Question 4: Is the monitor displaying
information?
If yes, use the POST messages for further
diagnosis.
If no, refer to Table D-5.
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Server Specific Troubleshooting
Table D-2: Is the System Power LED Amber?
Answer
Possible Reasons
Possible Solutions
No
The server is not connected to AC power
or no AC power is available.
Be sure that the power cord is connected
to the power supply.
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
Be sure that the power supply is
undamaged and is fully seated.
A broken connection exists between the
following:
•
Power supply and system board
•
System board and power button/LED
assembly
•
The power supply, system board,
and/or power button/LED assembly
may need to be replaced.
Be sure that the power supply cables are
connected to the system board.
Be sure that the power button/LED cable
is connected to the system board and
power button/LED assembly.
Be sure that all pins on connectors and
components are straight.
Refer to the Servers Troubleshooting
Guide for further options regarding power
and general hardware problems.
Contact the authorized service provider
for assistance.
Yes
If the system power LED is amber:
1.
Press the Power On/Standby button.
2.
Refer to Table D-3.
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Server Specific Troubleshooting
Table D-3: Is the System Power LED Green?
Answer
Possible Reasons
Possible Solutions
No
Power On/Standby button has not been
pressed firmly.
Firmly press the Power On/Standby
button.
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
Be sure that the power supply is
undamaged and is fully seated.
The system may have experienced a
short.
The power supply, system board, and/or
power button/LED assembly may need to
be replaced.
Yes
D-6
Be sure that all pins on connectors and
components are straight.
Contact the authorized service provider
for assistance.
If the system power LED is green, refer to Table D-4.
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Server Specific Troubleshooting
Table D-4: Is the Internal Health LED Green?
Answer
Possible Reasons
Possible Solutions
No, it is
amber
A processor or DIMM is in pre-failure
condition.
Use amber failure LEDs to identify:
•
Missing components
•
Degraded components
•
Failed components
•
Improperly installed components
Contact the authorized service provider
for replacement parts and service.
No, it is
red
A processor, PPM, or fan has failed.
Use amber failure LEDs to identify:
Processor 1 is not installed.
•
Missing components
A processor is an unsupported type.
•
Degraded components
Processors are mismatched (speed
and/or type).
•
Failed components
•
Improperly installed components
A DIMM has experienced a multibit error.
No valid memory is in the system.
Contact the authorized service provider
for replacement parts and service.
The SCSI cabling or terminator
configuration is incorrect on the SCSI
controller.
An overtemperature condition has
occurred.
Yes
If the internal health LED is green, refer to Table D-5.
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Server Specific Troubleshooting
Table D-5: Is the Monitor Displaying Information?
Answer
Possible Reasons
Possible Solutions
No
The monitor may not have power.
Be sure that the monitor power cord is
plugged in and that the monitor power
switch has been pressed.
Video may not be connected properly.
Switches may not be correctly set on the
system board.
Nonvolatile RAM (NVRAM) may be
corrupted.
The system ROM and redundant ROM
may be corrupted.
The system board may need to be
replaced.
If a video board is installed, be sure that
the video board is seated properly and
that the video cable is connected properly.
If a RILOE II board is installed, be sure
that the video cable is connected to the
video connector on the RILOE II board.
Check the video connections. Refer to the
Servers Troubleshooting Guide for
information on video problems.
Be sure that the switch settings on the
system board are correctly set.
Clear NVRAM in RBSU.
Are there any audible indicators, such as
a series of beeps? A series of beeps is
the audible signal indicating the presence
of a POST error message. Refer to the
Servers Troubleshooting Guide for a
complete description of each beep
sequence and the corresponding error
messages.
Contact the authorized service provider
for assistance.
Yes
D-8
Video is available for diagnosis. Determine the next action by observing POST progress
and error messages. Refer to the Servers Troubleshooting Guide for a complete
description of each POST error message.
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Server Specific Troubleshooting
Problems After Initial Power Up
After the server has passed POST, you may still encounter errors, such as an inability
to load the operating system.
NOTE: If the server is rebooting repeatedly, be sure that the server is not restarting due to an
Automatic Server Recovery-2 (ASR-2) power-up caused by another problem. Check Insight
Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more
information.
Refer to the Servers Troubleshooting Guide for the following:
•
Information you must collect when diagnosing software problems and to provide
when contacting support
•
Instructions on how to upgrade the operating system and its drivers
•
Information on available recovery options and advice on minimizing downtime
Use the tables in this section to troubleshoot server installation problems that occur
after the initial startup.
Table D-6: System Cannot Load SmartStart
Possible Cause
Possible Solution
A SmartStart requirement is not met.
Check the SmartStart Release Notes provided
in the SmartStart Online Reference Information
on the SmartStart CD.
The wrong version of SmartStart is being
installed.
Refer to the HP website to check the version of
SmartStart.
continued
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Server Specific Troubleshooting
Table D-6: System Cannot Load SmartStart continued
Possible Cause
Possible Solution
The CD-ROM drive is not installed properly.
1.
Power down the server.
The CD-ROM drive cable is not connected
properly.
2.
Be sure the CD-ROM drive is installed
properly.
3.
Be sure the CD-ROM is cabled to the back
of the CD-ROM drive and the system
board.
For connection information, refer to the HP
ProLiant ML330 Generation 3 Server
Maintenance and Service Guide.
If the cable is not the problem, refer to the
Servers Troubleshooting Guide for other
options.
The CD-ROM drive is not set as a bootable
device.
1.
Press the F9 key to run the ROM-Based
Setup Utility (RBSU).
2.
Set defaults and exit the utility.
3.
Rerun RBSU to check the system
configuration.
For complete instructions on the use of RBSU,
refer to Chapter 5, “Server Configuration and
Utilities,” or refer to the HP ROM-Based Setup
Utility User Guide.
The diskette in the diskette drive is preventing
the system from loading.
Remove the diskette.
Existing software is causing conflict.
1.
Clear the NVRAM and boot drives in
RBSU.
2.
Reinstall the operating system.
IMPORTANT: Clearing NVRAM removes user data from the boot drives. To clear NVRAM and
erase the boot drives, select the Advanced Options menu in RBSU, and then select Erase
NVRAM/Boot Space Disk.
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Table D-7: SmartStart Fails During Installation
Possible Cause
Possible Solution
An operating system has not been selected.
1.
Press the F9 key to run RBSU.
2.
Select the primary operating system.
An error occurs during installation.
Follow the error information provided. If
necessary, clear NVRAM in RBSU and reinstall
the operating system.
The CMOS is not cleared.
Clear NVRAM in RBSU and reinstall the
operating system.
IMPORTANT: Clearing NVRAM removes user data from the boot drives. To clear NVRAM and
erase the boot drives, select the Advanced Options menu in RBSU, and then select Erase
NVRAM/Boot Space Disk.
Table D-8: Server Cannot Load the Operating System
Possible Cause
Possible Solution
Required operating system step was missed.
Follow these steps:
Installation problem occurred.
1.
Note at which phase the operating system
failed.
2.
Remove any loaded operating system.
3.
Refer to the operating system
documentation.
4.
Install the operating system again.
Refer to the operating system documentation
and to the SmartStart Release Notes on the
SmartStart CD.
Run RBSU and check the OS Selection menu.
continued
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Server Specific Troubleshooting
Table D-8: Server Cannot Load the Operating System continued
Possible Cause
Possible Solution
The primary hard drive controller installation is
incorrect.
Run RBSU by pressing the F9 key and correct
this problem.
The hard drive controller order is incorrect.
Problem was encountered with the hardware
you have added to the system.
Refer to the documentation provided with the
hardware.
Problem was encountered with hardware added
to a new configure-to-order system (where
available).
You must complete the factory-installed
operating system software installation before
adding new hardware to the system.
Be sure you are following the instructions
provided in the HP Factory-Installed Operating
System Software Installation Guide.
Remove the new hardware and complete the
software installation. Then, reinstall the new
hardware.
Note: For complete instructions on the use of RBSU, refer to Chapter 5, “Server Configuration and
Utilities,” or refer to the HP ROM-Based Setup Utility User Guide.
System Configuration Reset
It may be necessary at some time to clear and reset system configuration settings.
When the system configuration switch position 6 is set to the On position, the server
is prepared to erase all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing nonvolatile RAM (NVRAM) deletes the system configuration.
For instructions on configuring the server, refer to Chapter 5, “Server Configuration
and Utilities.”
To reset system configuration settings:
1. Power down the server. Refer to Chapter 2, “Server Operations.”
2. Remove the front bezel. Refer to Chapter 2, “Server Operations.”
3. Remove the access panel. Refer to Chapter 2, “Server Operations.”
4. Set the system configuration switch position 6 to the On position.
D-12
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Server Specific Troubleshooting
5. Power up the server. Refer to Chapter 2, “Server Operations.”
All configuration settings are now erased and all server operations halt.
6. When prompted during POST, power down the server.
7. Reset the position 6 switch to the default Off position.
8. Power up the server.
9. Reset all system configuration settings by pressing the F9 key (or the F8 key if
you are using an ATA model) to run RBSU.
For complete instructions on the use of RBSU, refer to Chapter 5, “Server
Configuration and Utilities,” or refer to the HP ROM-Based Setup Utility User
Guide.
ROMPaq Disaster Recovery
If both the current and backup versions of the ROM are corrupt, perform ROMPaq
disaster recovery procedures:
1. Create a ROMPaq diskette using the Autorun Menu on the SmartStart CD.
2. Power down the server. Refer to Chapter 2, “Server Operations.”
3. Insert the ROMPaq diskette.
4. Power up the server. Refer to Chapter 2, “Server Operations.”
a. The server generates one long beep and two short beeps to indicate that you
are in disaster recovery mode. If the diskette is not in place, the system
continues to beep until a valid ROMPaq diskette is inserted.
b. The ROMPaq diskette flashes both system ROM images. If successful, a
sequence of ascending audible beeps is generated. If unsuccessful, a
sequence of descending audible beeps is generated and you need to repeat the
disaster recovery process.
5. Power down the server.
6. Remove the ROMPaq diskette.
7. Power up the server.
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D-13
Server Specific Troubleshooting
Other Information Resources
For additional troubleshooting information, refer to the HP ProLiant ML330
Generation 3 Server Maintenance and Service Guide and the Servers
Troubleshooting Guide on the Documentation CD.
For information on warranties and service and support upgrades (Carepack services),
refer to the HP website (www.hp.com/support).
D-14
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E
Server Specifications
Server Specifications
Table E-1: Server Specifications
Specification
Value
Dimensions
Height
42.0 cm (16.5 in)
Depth
48.5 cm (19.1 in)
Width
19.1 cm (7.5 in)
Approximate weight
(depending on options)
18.18 kg (40 lbs)
Input specifications
Rated input voltage
100 VAC to 199 VAC (U.S.)
200 VAC to 240 VAC (International)
Rated input frequency
50 Hz to 60 Hz
Rated input current
6 A (100 VAC to 199 VAC)
3 A (200 VAC to 240 VAC)
Input power
462 W
Output specifications
Rated steady-state power
300 W
Maximum peak power
400 W
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E-1
Server Specifications
Environmental Specifications
Table E-2: Environmental Specifications
Specification
Value
Temperature range*
Operating
50°F to 95°F (10°C to 35°C)
Shipping
-40°F to 158°F (-40°C to 70°C)
Maximum wet bulb temperature
82.4°F (28°C)
Relative humidity (noncondensing)
Operating
10% to 90%
Non-operating
5% to 95%
* All temperature ratings shown are for sea level. There is an altitude
derating of 1°C per 300 m to 3,000 m (1.8°F per 1,000 ft to 10,000 ft).
E-2
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F
Battery Replacement
If the server no longer automatically displays the correct date and time, you may need
to replace the battery that provides power to the real-time clock. Under normal use,
battery life is 5 to 10 years. When replacing a battery, use a CR2032 3V lithium coin
cell battery.
WARNING: The computer contains an internal lithium manganese dioxide, a
vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists
if the battery pack is not properly handled. To reduce the risk of personal
injury:
•
Do not attempt the recharge the battery.
•
Do not expose the battery to temperatures higher than 60°C (140°F).
•
Do not disassemble, puncture, crush, short external contacts, or dispose of
in fire or water.
•
Replace only with the spare designated for this product.
To remove the component:
1. Power down the server. Refer to “Powering Down the Server” in Chapter 2,
“Server Operations.”
2. Remove the front bezel. Refer to “Removing the Front Bezel” in Chapter 2,
“Server Operations.”
3. Remove the access panel. Refer to “Removing the Access Panel” in Chapter 2,
“Server Operations.”
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F-1
Battery Replacement
4. Locate the battery on the system board. Refer to Chapter 1, “Component
Identification.”
NOTE: If you have expansion boards installed, it may be necessary to remove them to
gain access to the battery. Refer to Chapter 4, “Hardware Options Installation.”
5. Remove the battery:
a. Press outward on the latch at the top of the battery holder to release the
battery.
b. Lift the battery away from the holder.
To replace the component, reverse the removal procedure.
IMPORTANT: Replacing the system board battery resets the system ROM to its default
configuration. After replacing the battery, reconfigure the system through RBSU. Refer to
Chapter 5, “Server Configuration and Utilities.”
For more information about battery replacement or proper disposal, contact the
authorized reseller or authorized service provider.
F-2
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Index
A
AC power LEDs 1-12
access panel, removing and replacing 2-3
accumulators A-8
administrator information text, setting 5-6
administrator password 5-5
alkaline battery warning A-8
ASR (Automatic Server Recovery) 5-4,
5-16
ATA cable components 1-15
ATA devices
configuring 4-10
ID, setting 1-10
jumper settings 1-10
ATA/100 RAID connectors 1-8
authorized reseller xiii
auto-configuration process 5-8
Autorun Menu 5-13
B
battery
disposal A-8
location 1-8
recycling or disposal A-8
removing F-1
replacing A-8, F-1
bezel blanks, removing 4-7
BIOS Serial Console 5-7
boot options 5-9
boot order 5-4
boot straps B-2
buttons, locations 1-2
C
cables and cabling
ATA components 1-15
ATA hard drives 4-17
FCC compliance statement A-3
SCSI components 1-14
SCSI hard drives 4-15
Canadian notice A-4
Carepack services 3-1
CD-ROM drive
bay dimensions 1-5
bay, locating 1-5
eject button 1-2
installing 4-24
LED 1-3
removing 4-24
Class 1 laser product A-6
Class A regulations A-4
Class B regulations A-4
clearance requirements
rack server 3-2
tower server 3-2
COM port, settings 5-3
components
front panel 1-2
media 1-5
rear panel 1-6
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Index-1
Index
SCSI controller 1-13
system board 1-8
configuring the server 3-10
connectors
rear panel 1-6
system board 1-8
controllers, boot order 5-4
cord See power cord
current, rating A-9
E
D
date and time
battery replacement F-1
setting 5-4
declaration of conformity A-3
default switch settings 1-9
devices
connection tips 6-9
jumper settings 1-10
power-up sequence D-2
diagnosing problems See troubleshooting
diagnostic tools 5-13
diagnostics utility 5-14
dimensions, server E-1
DIMM failure LEDs 1-12
DIMM slots, location 1-8
DIMMs, installing 4-5
disk mirroring 6-2
disk striping 6-1
diskette boot control 5-3
diskette drive
connector, system board 1-8
dimensions 1-5
eject button 1-2
LED 1-3
locating 1-5
write control, setting 5-3
diskette write control, RBSU 5-3
disposal, battery A-8
DMA transfers, enabling 6-6
drive tray rails, removing 4-20
drivers 5-14
Index-2
electrical requirements
rack server 3-5
tower server 3-2
electrostatic discharge B-1
Enterprise Diagnostics LX32 Utility 5-14
equipment
Class A A-2
Class B A-2
error messages C-1
European Union equipment
compliance A-4
expansion board retainer 4-28
expansion boards, installing 4-27
expansion slots, location 1-8
F
fan failure LEDs 1-11
FCC See Federal Communications
Commission (FCC)
features 1-1
Federal Communications Commission
(FCC)
compliance notice, Class A A-2
compliance notice, Class B A-2
declaration of conformity A-3
notice A-1
requirements A-3
rules A-2, A-3
firmware, upgrading 5-11
flash ROM 5-11
front bezel, removing and replacing 2-2
front panel
components 1-2
LEDs 1-3
G
grounding methods B-2
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Index
H
hard drive bays 1-5
hard drives
cabling, ATA 4-17
cabling, SCSI 4-15
configuring 4-10, 4-13
installing into a hard drive bay 4-10
installing into a removable media
bay 4-13
LEDs 1-3
hardware options, installing 4-1
heel straps B-2
HP
address A-3
telephone number A-3
website xiii
humidity, specifications E-2
I
IDE connector 1-8
IDE devices, configuring 4-13
IML (Integrated Management Log) 5-17
Initial Program Loader See IPL
Insight Manager 7 5-15
installation
services 3-1
SmartStart 5-13
installing server
factory-installed operating system 3-8
operating system purchased
separately 3-9
overview 3-7
rack server 3-6
Integrated ATA RAID Configuration
Utility See also RAID
accessing 6-3
Array Information window 6-4
exiting 6-6
features 6-3
Help window 6-4
levels supported 6-2
menu options 6-3
overview 6-3
Physical Drive Information window 6-4
using 6-3
integrated PPM failure LED 1-11
internal health LED 1-4
interrupt request See IRQ
IPL (Initial Program Loader), settings 5-4
IRQ (interrupt request), PCI
configuration 5-4
J
jumpers
ATA devices 1-10
SCSI devices 1-10
K
keyboard connector 1-6
keyboard, security
network server mode 5-5
QuickLock 5-5
L
laser devices A-6
LEDs
front panel 1-3
rear panel 1-7
system board 1-11
LPT port, settings 5-3
M
Management Agents 5-15
media bay drive tray, removing 4-8
media bays See removable media bays
media components 1-5
memory, installing 4-5
mirroring, RAID configurations 6-2
modifications, FCC compliance
statement A-3
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Index-3
Index
mouse compliance statement A-9
mouse connector 1-6
N
network server mode 5-5
NIC
LEDs 1-4, 1-7
notices
battery A-8
BSMI A-5
Canadian A-4
European Union A-4
Japanese A-5
O
Online ROM Flash Component Utility 5-11
operating systems
selecting 5-3
troubleshooting D-11
ORCA (Option ROM Configuration for
Arrays)
auto-configuration process 5-8
overview 5-15
overtemperature LEDs 1-12
P
parallel connector 1-6
passwords
administrator 5-5
power-on 5-5
setting 5-5
PCI devices 5-4
port settings 5-3
POST (Power-On Self-Test)
accessing 5-17
overview 5-17
sequence D-2
troubleshooting D-1, D-4
Index-4
power
removing 2-1
site requirements, rack server 3-4
site requirements, tower server 3-2
specifications E-1
troubleshooting D-4
power button assembly connector 1-8
power connector 1-6
power cord A-8
current rating A-9
placement A-9
voltage rating A-9
Power On/Standby button 1-2
power supply connectors, system board 1-8
powering down server 2-1
powering up server 2-1
power-on password
network server mode 5-5
QuickLock 5-5
setting 5-5
Power-On Self-Test See POST
power-up sequence, POST D-2
preparation procedures for option
installation 4-1
problems, diagnosing See troubleshooting
processor failure LEDs 1-11
processor fan connectors 1-8
processor power connector LEDs 1-11
processor sockets, location 1-8
processor, installing 4-2
ProLiant Essentials Foundation Pack 5-14
PXE (preboot execution environment),
enabling 5-3
Q
QuickLock 5-5
R
rack server installation 3-6
rack support 1-1
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Index
RAID (redundant array of independent
drives)
disk mirroring 6-2
disk striping 6-1
drive connection tips 6-9
drive failure 6-2
spare 6-2
troubleshooting 6-9
RBSU (ROM-Based Setup Utility)
accessing 5-1
ASR menu 5-4
Boot Controller Order menu 5-4
configuring the server 3-10
Date and Time menu 5-4
IPL Device Boot Order menu 5-4
keys 5-1
menus 5-2
navigating 5-1
overview 5-1
PCI Devices menu 5-4
saving 5-2
Server Asset Text menu 5-6
Server Passwords menu 5-5
System Options menu 5-3
rear panel components 1-6
rear panel LEDs 1-7
recharge warning A-8
recycling, battery A-8
redundant ROM
accessing 5-9, 5-10
benefits 5-9
defined 5-9
registering the server 3-11
regulations
Class A A-2
Class B A-2
regulatory compliance notices
BSMI A-5
Japanese A-5
regulatory compliance, identification
number A-1
remote boot, PXE 5-3
Remote Insight connector 1-8
removable media bays
dimensions 1-5
locating 1-5
RFI/EMI connector hoods A-3
RJ-45 connector 1-6
ROM
flashing 5-11
redundant support 5-9
ROM-Based Setup Utility See RBSU
ROMPaq
disaster recovery D-13
overview 5-11
S
SCSI cable components 1-14
SCSI controller components 1-13
SCSI devices
configuring 4-10, 4-13
ID, setting 1-10
jumper settings 1-10
SCSI drive cage, internal two-bay hot-plug
cabling 4-26
installing 4-22
SCSI ID, setting 1-10
security
diskette write control 5-3
network server mode 5-5
passwords 5-5
QuickLock 5-5
serial connector 1-6
series number A-1
server
features 1-1
information text, setting 5-6
troubleshooting D-1
server specifications E-1
service contact text, setting 5-6
shielded cables A-3
shipping carton contents 3-7
shipping temperatures E-2
site requirements, selecting location 3-2
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Index-5
Index
SmartStart
configuring the server 3-10
installing 5-13
overview 5-12
troubleshooting D-9, D-11
SmartStart Autorun Menu 5-13
SmartStart Scripting Toolkit 5-14
storage capacity 1-1
storage devices, installing 4-7
stripe size 6-5
striping, RAID configurations 6-1
support packs 5-13
Survey Utility 5-16
switch settings 1-9
symbols in text xi
system board
components 1-8
LEDs 1-11
system configuration switch
location 1-8
settings 1-9
system configuration, resetting D-12
system fan connector 1-8
system ID switch 1-10
system power LED 1-3
T
tape drive, installing 4-19
technical support xii
telephone numbers xii, xiii
for FCC questions A-3
for product questions A-3
temperature
requirements 3-4
specifications E-2
thermal shutdown option 5-4
toe straps B-2
Index-6
troubleshooting
additional information D-14
diagnosis procedure D-4
operating system D-11
problems after powerup D-9
problems at powerup D-1
resources D-14
SmartStart D-9, D-11
U
uninterruptible power supply See UPS
UPS (uninterruptible power supply) 3-2
USB
connectors 1-6
support 5-12
utilities 5-14
POST 5-17
RBSU 5-1
redundant ROM support 5-9
ROMPaq 5-11
SmartStart 5-12
V
vanadium pentoxide battery warning A-8
ventilation See also fan
rack server requirements 3-3
tower server requirements 3-2
video connector 1-6
voltage rating A-9
W
website, HP xiii
weight specifications E-1
wrist straps B-2
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