USER’S MANUAL
Part 2
900 MHz Two-Line Cordless
Speakerphone 9312
Please also read
Part 1 — Important
Product Information
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
© 2000 Advanced American Telephones. All rights reserved.
Printed in China. 850004334 Issue 1AT&T 8/00
CONTENTS
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 3
TELEPHONE MEMORY . . . . . . . . . 17
Before You Begin........................... 3
Table/Desk Installation...................5
Wall Installation ............................ 6
Store Memory Numbers.............. 17
Store a Pause in a
Memory Number ..................... 17
Change/Replace a
Stored Memory Number.......... 17
Dial Memory Numbers ............... 17
TELEPHONE OPERATION
AT THE HANDSET . . . . . . . . . . . . . . . . . . . . . . . 9
Make a Call.................................... 9
Answer a Call ................................ 9
End a Call .......................................9
Flash/Call Waiting.......................... 9
Change Channel............................ 9
Redial ............................................ 9
Hold .............................................. 9
Handset Volume ............................ 9
Temporary Tone Dialing.............. 10
Handset Ringer Style................... 10
Ringer Off ................................... 10
Intercom Calls............................. 11
Conference Calls ......................... 11
Switching from Handset to
Base Speakerphone ................. 12
Headset Jack................................ 12
Operating Range ......................... 13
BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . 18
Charging the Handset
Battery Pack............................. 18
Replacing the Handset
Battery Pack............................. 19
Spare Battery Charger ..................20
IN CASE OF DIFFICULTY . . . . . . 21
TELEPHONE OPERATION
AT THE BASE . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Make or Answer a Call ................ 14
Flash/Call Waiting........................ 14
Mute ............................................ 14
End a Call .................................... 15
Base Ringer Volume..................... 15
Redial .......................................... 15
Hold ............................................ 15
Speakerphone Volume ................ 15
Intercom Calls............................. 16
Switching from Base
Speakerphone to Handset ....... 16
1
INSTALLATION
Before You Install
1
2
Choose a location for the base near an electrical outlet and a
telephone jack.
This phone requires a modular telephone jack and a standard electrical
outlet (110v AC) not controlled by a wall switch.
Install the handset battery.
a)
Remove battery
compartment
cover by pressing
on the indentation
and sliding downward.
b) Plug battery
pack connector
into handset.
c)
Place battery pack
and wires in
compartment.
d) Replace cover by
sliding it up into
place.
3
INSTALLATION
3
Attach the belt clip to the cordless handset (optional).
To attach
4
5
4
To remove
Set the dial mode.
The dial mode switch on the bottom of the base comes set to TONE.
If you have touch tone service, the phone will be ready to use when
installation is complete. If you have dial pulse (rotary) service, set the
switch to PULSE.
Select base ringer volume for each line.
Set the RINGER switches on the back of the base to HIGH, LOW, or OFF.
INSTALLATION
Table/Desk Installation
1
Connect the telephone line cord(s).
If you have a two-line
jack, use only the line
cord with the black
plugs. Plug one end into
the jack labeled L1/L2
on the base, then plug
the other end into the
wall jack. Make sure the
cord snaps firmly into
place.
If you have two
separate jacks, use
both line cords. Plug
one end of the line cord
with black plugs into the
jack labeled L1/L2 on the
back of the base, then
plug the other end into
the wall jack for Line 1.
Plug one end of the
other line cord into the
jack labeled L2 on the
back of the base, then
plug the other end into
the wall jack for Line 2.
Make sure the cords
snap firmly into place.
2
Connect the power cord.
Use only the power cord supplied with this product. If you
need a replacement, call 1 800 222-3111.
5
INSTALLATION
3
4
Charge the handset battery.
Place the handset in the base. Charge the battery for at least 16 hours
the first time. After the first charge, the battery is typically fully
charged overnight.
Check for dial tone.
After the batteries are charged, pick up the handset, press L, and
listen for a dial tone. Then press l. If you don’t hear a dial tone, see
“IN CASE OF DIFFICULTY.”
NOTE: If you want to connect another device (such as a modem or fax
machine) to the wall jack, you can use the jack on the phone labeled
DATA PORT. This convenience port uses Line 2; a call picked up on Line 2
at this or another extension may interrupt a fax, modem, or message
transmission.
Wall Installation
1
Position the wall mount adapter on the base.
Align tabs on wall mount adapter
with holes on bottom of base. Snap
wall mount adapter firmly into place.
6
INSTALLATION
2
Connect the telephone line cord(s).
If you have a two-line
jack, use only the line
cord with the black
plugs. Plug one end
into the jack labeled
L1/L2 on the base, then
plug the other end into
the wall jack. Make sure
the cord snaps firmly
into place.
If you have two
separate jacks, use
both line cords. Plug
one end of the line
cord with black plugs
into the jack labeled
L1/L2 on the back of
the base, then plug
the other end into the
wall jack for Line 1.
Plug one end of the
other line cord into
the jack labeled L2 on
the back of the base,
then plug the other
end into the wall jack
for Line 2. Make sure
the cords snap firmly
into place.
3
Connect the power cord.
Use only the power cord supplied with this product. If you
need a replacement, call 1 800 222-3111.
7
INSTALLATION
4
Mount the base on the wall.
a)
Align holes on
base with
mounting studs
on wall jack.
b) Place power cord
as shown, guiding
it through tabs on
base.
5
8
Follow Steps 3-4 in Table/Desk Installation.
c)
Pull base down
on mounting
studs until it
locks into place.
TELEPHONE OPERATION
AT THE HANDSET
On steadily:
Intercom in use
Flashing slowly:
Battery low
Flashing:
I
pressed
at base
Handset Volume
Adjust volume of
what you hear
through the handset.
End a Call
Place handset
in base
— OR —
Press O.
Exit
programming.
Cancel a page.
Make a Call
Press L or l
and wait for dial tone.
Answer a Call
Lift handset
from base
— OR —
Press the lit LINE
button or any
number key.
Flash/
Call Waiting
Access special
telephone company
subscriber services.
Change Channel
Switch to a
clearer channel.
Hold
Press to put a call on
hold. To return to the
call, press the flashing
LINE button on
handset or base
— OR —
Lift the handset of
another phone
connected to the
same line.
Redial
Press L or
l, then press
R to call the
last number dialed
from handset.
9
TELEPHONE OPERATION
AT THE HANDSET
Temporary Tone Dialing
If you have dial pulse (rotary) service, you can change from dial pulse to
touch tone dialing during a call by pressing *. This is useful if you need to
send touch tone signals for access to telephone banking or long-distance
services.
1 Dial the number.
2 Press *. Buttons pressed after this send touch tone signals.
3 After you end the call, the phone automatically returns to dial pulse
(rotary) service.
Handset Ringer Style
Select from four different handset ringer styles for each line.
1 Make sure the handset is off.
2 Press G, #.
3 Press 1 for Line 1 or 2 for Line 2.
4 Press 0 to check the currently selected ringer style
— OR —
Press 1, 2, 3, or 4 to select a new ringer style. You will hear
a sample.
5 Press O.
Ringer Off
Turn off one or both ringers.
1 Make sure the handset is off.
2 Press G, #.
3 Press 1 for Line 1 or 2 for Line 2.
4 Press 5.
5 Press O.
6 To turn the ringer on again, see “Handset Ringer Style.”
10
TELEPHONE OPERATION
AT THE HANDSET
Intercom Calls
You perform the same steps to make and answer intercom calls.
1 Press i on the handset.
2 When the person at the base answers, speak into the handset.
3 Press O when finished.
If you make an intercom call when you’re already on a phone call, the
phone call is automatically placed on hold.
Intercom Call Signals
The handset beeps once to signal an incoming intercom call when you’re
on an outside call. The handset rings repeatedly (up to 60 seconds) when
you’re not on an outside call.
Conference Calls
You can use both lines at the same time to set up a three-way conference
call from the handset.
1 Answer or make a call on one line.
2 Press the other LINE button, and make or answer another call (your
first call is automatically put on hold).
3 Press c to connect all parties. Both LINE buttons are lit during a
conference call.
4 Press O to end the entire conference call.
NOTE: If you want to end the call with just one side of a conference call,
press that LINE button, press O, and then press the other LINE button to
speak with the other party.
Four-Way Conference Calls
You can set up a four-way conference call with Line 1, Line 2, the handset,
and the base speakerphone.
1 Establish a conference call at the handset (see “Conference Calls” above).
2 Press L on the base.
3 Press l on the base.
4 Press c on the base to connect all parties.
11
TELEPHONE OPERATION
AT THE HANDSET
Switching from Handset to Base Speakerphone
1
2
3
At the handset, make or answer a call on Line 1 or Line 2
— OR —
Establish a conference call.
Press H on the handset.
At the base, press the appropriate LINE button
— OR —
Press c to pick up a conference call.
Headset Jack
You can use this telephone hands-free when you install a 2.5 mm headset
(AT&T SKU# 24099), purchased separately.
Plug the headset into the jack located on the right side of the handset
(under the small rubber flap). Do not force the connection, but make sure
the plug fits securely.
12
TELEPHONE OPERATION
AT THE HANDSET
Operating Range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
base can communicate over only a certain distance — which can vary with
the locations of the base and handset, the weather, and the construction
of your home or office. For best performance, keep the base antenna
fully upright.
If you receive a call while you are out of range, the handset might not
ring — or if it does ring, the call might not connect when you press L
or l. Move closer to the base, then press L or l to answer.
If you move out of range during a phone conversation, you might
hear noise or interference. To improve reception, move closer to the base.
If you move out of range without pressing O, your phone will be
left “off the hook.” To hang up properly, walk back into range, periodically
pressing O.
13
TELEPHONE OPERATION
AT THE BASE
The base unit of this cordless phone is a full-featured speakerphone.
Mute
Press to prevent your
caller from hearing you
(you can hear your
caller). Press again to
return to the
conversation.
Indicates base is
connected to AC power
Make or
Answer a Call
Press L or l
and speak toward the
microphone. When
calling, use the base
keypad to dial or enter
a memory location.
Flash/
Call Waiting
Access subscriber
services while on a call.
14
TELEPHONE OPERATION
AT THE BASE
Base Ringer Volume
Use switches on back of phone to
adjust how loudly the phone rings
for each line. Set to HIGH or
LOW, or turn base ringer OFF.
Redial
Press to call the last number dialed
at the base (up to 24 digits).
Hold
Press to put a call on hold. To
return to the call, press the
flashing LINE button
— OR —
Lift the handset of another phone
connected to the same line.
Indicates handset
is charging in base
Indicates spare
battery is installed
End a Call
End a telephone or intercom call.
Speakerphone Volume
Adjust the volume of what
you hear on a call.
15
TELEPHONE OPERATION
AT THE BASE
Intercom Calls
To make an intercom call to the handset:
1 Press I on the base
— OR —
When already on a phone call, press H, then I.
2 When the person at the handset answers, speak toward the base.
3 Press O when finished.
To
1
2
3
answer an intercom call from the handset:
The base beeps once and the intercom is open.
Speak toward the base to talk with someone at the handset.
Press O when finished.
Switching from Base Speakerphone to Handset
1
2
16
While on a call, press H on the base.
Press the appropriate LINE button on the handset.
TELEPHONE MEMORY
This cordless phone can store 10 telephone numbers, each up to 20 digits
long. You can dial numbers stored in memory just by pressing G
and a number button.
Store Memory Numbers
1
2
3
4
5
Make sure the handset is off.
Press G on the handset.
Press the number button (0–9) where you want to store the telephone
number.
Dial the telephone number
— OR —
Press R to store the last number dialed from the handset.
Press G.
Store a Pause in a Memory Number
Press R(PAUSE) to store a two-second pause in the dialing sequence.
Each press adds another two-second pause and counts as one digit.
Change/Replace a Stored Memory Number
Store a new number in its place.
Dial Memory Numbers
1
2
3
Press L or l on the handset or base.
Press G on the handset
— OR —
Press m on the base.
Press the number button (0–9) where the memory number is stored.
17
BATTERIES
Charging the Handset Battery Pack
This battery should remain charged up to six days with the ringer turned
on and up to 12 days with the ringer off. A fully charged battery provides
an average talk time of about six hours.
The battery pack needs charging when:
• A new battery is installed in the handset.
• The phone beeps twice when you press L or l.
• The phone light flashes slowly.
Place the handset in the base so the CHARGING light turns on. The battery
pack is typically fully charged in eight hours.
You can keep the battery fully charged by returning the handset to the
base after each use.
If you repeatedly get a low battery indicator, even after eight hours of
charging, the battery should be replaced.
CAUTION: To reduce the risk of fire or injury to persons or
damage to the telephone, read and follow these instructions
carefully:
•
•
•
•
•
•
18
Use only Replacement Battery #3301 (AT&T SKU# 91076).
Do not dispose of the battery in a fire. The cell might explode.
Check with local codes for special disposal instructions.
Do not open or mutilate the battery. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
Exercise care in handling batteries in order not to short the battery
with conducting materials such as rings, bracelets, and keys. The
battery or conductor may overheat and cause harm.
Charge the battery provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in this manual.
Observe proper polarity orientation between the battery and
battery charger.
BATTERIES
Nickel-Cadmium Rechargeable Batteries must be
recycled or disposed of properly. Do not dispose of in
household garbage. If burned, it could explode. If
punctured, it could release caustic material which could
injure the skin or eyes. If swallowed, it may be toxic.
The RBRC™ seal means that the manufacturer is voluntarily participating in
an industry program to collect and recycle Nickel-Cadmium rechargeable
batteries when taken out of service within the United States. These batteries
may be taken to a participating local retailer of replacement batteries or
recycling center. Or, you may call 1–800–8BATTERY for locations accepting
spent Nickel-Cadmium batteries.
Replacing the Handset Battery Pack
1
2
3
4
5
Remove the battery compartment cover on the handset by
pressing on the indentation and sliding the cover downward.
Lift out the old battery pack and disconnect.
Plug the new battery pack connector into the handset. Place the
battery pack and its wires into the battery compartment.
Replace the cover by sliding it up into place.
The new battery pack must be charged before using the phone.
Place the handset in the base and allow it to charge for at least
16 hours the first charge. The telephone might operate before that, but
for best performance, let the battery pack charge fully.
RBRC is a registered trademark of the Rechargeable Battery Recycling Corporation.
19
BATTERIES
Spare Battery Charger
This phone is equipped with a built-in spare battery charger in the base
unit. The spare battery charger allows you to always have a charged
battery available should the handset battery charge become low.
To install the spare battery pack (purchased separately,
Replacement Battery #3301, AT&T SKU# 91076):
1
Open the base unit spare battery compartment.
Spare battery
compartment
cover
2
Plug battery pack
connector into base.
Place the spare
battery pack and its
wires in the
compartment.
Spare battery
compartment
3
4
5
20
Replace the spare battery compartment cover.
When the battery is installed properly, the SPARE BATTERY light on the
base will be on.
The spare battery will be fully charged after 16 hours.
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com or call
1 800 222–3111. Please retain your receipt as your proof of purchase.
If the phone doesn’t work at all, check these items first:
•
•
•
•
•
•
Make sure the AC adapter is plugged into an outlet not controlled by a
wall switch.
Make sure the telephone line cord is plugged firmly into the base unit
and the modular jack.
Make sure the base antenna is fully upright.
If the INT.COM/LOW BATTERY light on the handset flashes slowly, the
battery might need charging. If the battery pack will not charge,
replace it with Replacement Battery #3301, AT&T SKU# 91076.
Make sure the battery pack is installed correctly.
If you have dial pulse (rotary) service on your phone line, make sure
the dial mode is set to dial pulse (see INSTALLATION).
If the above suggestions don’t solve the problem, try re-initializing
the handset and base:
1
2
3
4
5
6
Disconnect the power to the base.
Remove the handset battery pack.
Wait a few minutes.
Connect the power to the base.
Insert the handset battery pack.
Put the handset in the base to re-initialize.
If you hear a two-beep signal when you try to use the handset:
•
•
You might be out of range. Move closer to the base and try again.
If moving closer to the base doesn’t help, try following the directions
above for re-initializing the handset and base.
If the handset does not ring when you receive a call:
•
•
•
•
•
Make sure the handset ringer is on.
Make sure the telephone line cord is connected firmly to the base and
the telephone jack.
Make sure the AC adapter is plugged firmly into an outlet not
controlled by a wall switch.
You might be too far from the base; move closer.
You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of them.
21
IN CASE OF DIFFICULTY
If the base does not ring when you receive a call:
•
•
•
•
•
Make sure the base RINGER switch is not set to OFF.
Make sure the telephone line cord is connected firmly to the base and
the telephone jack.
Make sure the AC adapter is plugged firmly into an outlet not
controlled by a wall switch.
You might be too far from the base; move closer.
You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of them.
If you hear noise or interference when using the phone:
•
•
•
•
•
•
Make sure the base antenna is fully upright.
You may be out of range. Move closer to the base.
Press and release C to change to another of the 30 available
channels. If noise is exceptionally loud, move closer to the base before
changing channels.
Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base to
another outlet.
The layout of your home or office might be limiting the operating
range. Try moving the base to another location, preferably on an
upper floor.
If the buttons don’t work, try placing the handset in the base for at
least 15 seconds.
If you hear other calls while using your phone:
•
•
Press C to change to another channel.
Disconnect the base from the modular jack and plug in a corded
telephone. If you still hear other calls, the problem is probably in your
wiring or local service. Call your local telephone service company.
If you lose a call after changing channels:
You were probably almost out of range. Move closer to the base before
changing channels. Before placing another call, set the handset in the base
for at least 15 seconds.
If you are unable to operate special telephone services or other
equipment requiring touch tone signals:
If you have dial pulse (rotary) service, follow the directions under
“Temporary Tone Dialing” in the TELEPHONE OPERATION section of
this manual.
22