Belkin F5D9010 User manual

Wireless G Plus MIMO
Notebook Card
Connect your notebook computer to a
wireless network
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Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Advantages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . .1
Placement of your Wireless Networking Hardware
for Optimal Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Applications and Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 Installing and Setting Up the Card . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 1: Install the Software Drivers. . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 2: Plug the Card into an Available
CardBus Slot of your Laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 3: Install the Wireless Client Utility . . . . . . . . . . . . . . . . . . . . 10
4 Using the Belkin Wireless Client Utility . . . . . . . . . . . . . . . . . . . . .
How to Access the Belkin Wireless Client Utility . . . . . . . . . . . . .
Navigating the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Wireless Network Preferences . . . . . . . . . . . . . . . . . . . . .
Securing your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monitoring the Status of your Network Connection. . . . . . . . . . .
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5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Introduction
Using MIMO’s revolutionary, smart-antenna technology, Belkin G
Plus MIMO products can boost network speeds by up to four times
previous capacities. Its enhanced data rates and range make MIMO a
perfect technology for downloading music from the Internet, sharing
photos, and gaming online.
The easy installation and setup will have you networking in minutes.
Please be sure to read through this User Manual completely, and pay
special attention to the section entitled “Placement of your Wireless
Network Hardware for Optimal Performance”.
Advantages of a Wireless Network
• Mobility – you no longer need a dedicated “computer
room”—you can work on a networked laptop or desktop
computer anywhere within your wireless range
• Easy installation – Belkin Easy Installation Wizards make
setup simple
• Flexibility – set up and access printers, computers, and other
networking devices from anywhere in your home
• Easy expansion – the wide range of Belkin networking
products let you expand your network to include devices such
as printers and gaming consoles
• No cabling required – Belkin spares you the expense and
hassle of retrofitting Ethernet cabling throughout your home
or office
• Widespread industry acceptance – choose from a wide range
of interoperable networking products
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section
Congratulations and thank you for purchasing the Belkin Wireless
G Plus MIMO Notebook Card (the Card). This product features new
MIMO technology that solves interference and range challenges of
wireless networking in larger homes and offices. MIMO (Multiple Input,
Multiple Output) delivers the best wireless network performance over
an expanded coverage area. Belkin’s new “G Plus MIMO” products
achieve 400% wider coverage than standard 802.11g networks with
exceptional data transfer results.
Introduction
Placement of your Wireless Networking Hardware for
Optimal Performance
Your wireless connection will be stronger the closer your computer is
to your wireless router (or access point). Typical indoor operating range
for your wireless devices is between 100 and 200 feet. Conversely, your
wireless connection and performance will degrade somewhat as the
distance between your wireless router (or access point) and connected
devices increases. This may or may not be noticeable to you. As you
move further from your wireless router (or access point), connection
speed may decrease. Additionally, metal appliances, obstructions, and
walls can weaken signals simply by getting in the way of your network’s
radio waves.
If you have concerns about your network’s performance related to range
or obstruction factors, try moving the computer to a position between
five and 10 feet from the wireless router (or access point), in order to
see if distance is the problem. If difficulties persist even at close range,
please contact Belkin Technical Support.
Note: While some of the items listed below can affect network
performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating
at its maximum effectiveness, this checklist may help.
1. Placement of your Wireless Router or Access Point
Place your wireless router (or access point), the central connection point
of your network, as close as possible to the center of your wireless
network devices.
To achieve the best wireless network coverage for your “wireless
clients,” (i.e. computers enabled by Belkin Wireless Notebook Network
Cards, Wireless Desktop Network Cards, and Wireless USB Adapters):
• Ensure that your wireless router (or access point) antennas are
parallel to each other, and are positioned vertically (toward
the ceiling). If your wireless router (or access point) itself is
positioned vertically, point the antennas as much as possible
in an upward direction.
• In multistory homes, place the wireless router (or access point)
on a floor that is as close to the center of the home as possible.
This may mean placing the wireless router (or access point) on an
upper floor.
• Try not to place the wireless router (or access point) near a
cordless 2.4GHz phone.
2
Introduction
Avoid placing your wireless router (or access point) near devices that
may emit radio “noise”, such as microwave ovens. Other objects that
can inhibit wireless communication can include:
• Refrigerators
• Washers and/or dryers
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3
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• Metal cabinets
• Large aquariums
• Metallic-based UV tinted windows
If your wireless signal seems weak in some spots, make sure that
objects such as these are not blocking the signal’s path between your
computers and wireless router (or access point).
3. Cordless Phone Placement
If the performance of your wireless network is impaired after attending
to the above issues, AND you have a cordless phone:
• Try moving the cordless phone away from your wireless router
(or access point) and your wireless-enabled computers.
• Unplug and remove the battery from any cordless phone
that operates on the 2.4GHz band (check manufacturer’s
information). If this fixes the problem, your phone may
be interfering.
• If your phone supports channel selection, change the
channel on the phone to the furthest channel from your
wireless network, as possible. For example, change the
phone to channel 1 and move your wireless router (or access
point) to channel 11. (See your phone’s user manual for
detailed instructions.)
• If necessary, consider switching to a 900MHz or 5GHz
cordless phone.
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as
apartment buildings or office complexes, there may be wireless
networks nearby that can conflict with yours. Use the Site Survey
capabilities of your Wireless Client Utility to locate any other wireless
networks, and move your wireless router (or access point) and
computers to a channel as far away from other networks as possible.
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section
1
2. Avoid Obstacles and Interference
Introduction
Experiment with more than one of the available channels in order to find
the clearest connection and avoid interference from neighboring cordless
phones or other wireless devices.
Use the detailed Site Survey and wireless channel information
included in your wireless router’s (or access point’s) user guide for
more information.
5. Secure Connections, VPNs, and AOL®
Secure connections typically require a user name and password, and are
used where security is important. Secure connections include:
• Virtual Private Network (VPN) connections, often used to connect
remotely to an office network
• The “Bring Your Own Access” program from America Online ®
(AOL), which lets you use AOL through broadband provided by
another cable or DSL service
• Most online banking websites
• Many commercial websites that require a user name and
password to access your account
Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The simplest
solution to avoid this is to simply reconnect by rerunning the VPN or
AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management
settings so it does not go to sleep; however, this may not be appropriate
for portable computers. To change your power management setting
under Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connection, VPNs, and
AOL, please review steps 1–4 on pages 2–3 to be sure you have
addressed these issues.
These guidelines should allow you to cover the maximum possible area
with your wireless router. Should you need to cover an even wider area,
we suggest the Belkin Wireless G Range Extender/Access Point.
For more information regarding our networking products, visit our
website at www.belkin.com/networking or call Belkin Technical Support.
4
Overview
1
The Card complies with the IEEE 802.11g standard in order to
communicate with other 802.11g-compliant wireless devices at
54Mbps. The Card is compatible with all 802.11g devices as well as
other 802.11b products at 11Mbps. 802.11g products operate on the
same 2.4GHz frequency band as 802.11b Wi-Fi ® products.
•
2.4GHz ISM (Industrial, Science, and Medical) band operation
•
Integrated easy-to-use Wireless Client Utility
•
CardBus interface, for operation in virtually any
notebook computer
•
WPA, 64-bit WEP (Wired Equivalent Privacy),
or 128-bit encryption
•
Wireless access to networked resources
•
Supports for both Infrastructure and Ad-Hoc (peer-to-peer)
networking modes
•
Easy installation and use
•
Internal antenna
•
LED power and network link indicators
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Product Features
Overview
Applications and Advantages
•
Wireless roaming with a laptop around the home or office
Offers the freedom of networking without cables.
•
Compatibility with 802.11b products
802.11g wireless LAN solutions are backward-compatible with
existing Wi-Fi (IEEE 802.11b) products and with other products that
display the Wi-Fi mark.
•
Difficult-to-wire environments
Enables networking in buildings with solid or finished walls, or open
areas where wiring is difficult to install.
•
Frequently changing environments
Adapts easily in offices or environments that frequently rearrange or
change locations.
•
Temporary LANs for special projects or peak time
Sets up temporary networks (such as at trade shows, exhibitions,
and construction sites), on a short-term basis; also provides an ideal
solution for companies that need additional workstations for a peak
activity period.
•
SOHO (Small Office/Home Office) networking needs
Provides the easy and quick, small network installation SOHO
users need.
Product Specifications
Host Interface
32-bit CardBus
Operating Temperature
32–185 degrees F (0–85 degrees C)
Storage Temperature
-40–194 degrees F (-40–90 degrees C)
Humidity
Max. 95% (non-condensing)
6
Overview
(b)
1
2
3
4
(c)
5
6
(a) Power LED
Lights up when the Card receives power
(b) Link LED
Lights up and flashes when the Card links to a wireless network
(c) Card Connector
Part of the Card that fits into your computer’s CardBus slot
System Requirements
•
PC-compatible laptop with one available CardBus slot
•
Windows ® 2000 or XP
Package Contents
•
Wireless G Plus MIMO Notebook Card
•
Quick Installation Guide
•
Installation Software CD
•
User Manual
7
section
(a)
Installing and Setting Up the Card
Step 1
Install the Software Drivers
IMPORTANT NOTE: Install the software before inserting the Card.
1.1 Insert the Installation Software CD into your CD-ROM drive.
1.2 The Belkin Wireless Client Utility Setup screen will automatically
appear (may take 15–20 seconds to appear).
Note: If the Wireless Client Utility Setup screen does not appear
within 20 seconds, access your CD-ROM by double-clicking on the
“My Computer” icon and double-click on the CD-ROM drive that the
installation CD has been placed in. Double-click on the folder named
“Files”, then double-click on the icon named “setup.exe”.
1.3 Click “Install Software” from the menu.
8
Installing and Setting Up the Card
1.4 The installer will now start.
Click “Next” and follow the
on-screen instructions.
1
2
1.5 You might see a screen similar
to this one. This DOES NOT
mean there is a problem. Our
software has been fully tested
and is compatible with this
operating system. Select
“Continue Anyway” and follow
the on-screen instructions.
Step 2
Plug the Card into an Available CardBus Slot on your Laptop
2.1 During the install process, you
will be prompted to insert your
Card. Insert the Card, label side
UP, into your computer’s CardBus
slot firmly until it stops. The power
light on the top will turn on when it
is inserted properly.
Note: If your system did not
prompt you to insert your Card
after the installation is completed,
please do so now.
2.2 You might see a screen similar
to this one. This DOES NOT
mean there is a problem. Our
drivers have been fully tested
and are compatible with this
operating system. Select
“Continue Anyway” and follow
the on-screen instructions.
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3
Installing and Setting Up the Card
Step 3
Install the Wireless Client Utility
3.1 After the network card driver
installation is complete, click “Next”
to install the Wireless Client Utility.
3.2 The wizard will prompt you to choose
an installation location. Click “Next”
to accept the default location, or click
“Browse” to select a different location
before clicking “Next”.
3.3 Click “Finish” to start the Belkin
Wireless Client Utility.
3.4 A small Signal Indicator icon should
appear in your system tray (bottom
right corner of most screens).
Double-click on this to bring up the
Wireless Client Utility.
3.5 The compact Wireless Client Utility
screen will appear. Click on “More”
to open up the expanded view.
10
Installing and Setting Up the Card
3.6 Select a network to connect to by
1
2
Note: In order to see your
available networks, you must be
near a working wireless router or
access point.
3
3.7 The Profile screen will appear to
5
save the settings to the network
selected. Click “Save & Activate”
to save the Profile and activate it.
3.8 The Signal Indicator icon should
appear green in your system
tray (bottom right corner of most
screens). The color of the icon
reflects the connection link: green
for good, yellow for weak, red if
it is not active, and a red X if the
radio is turned off.
Installation is now complete!
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section
double-clicking on a network from
the Network List.
Using the Belkin Wireless Client Utility
How to Access the Belkin Wireless Client Utility
Double-click the Signal Indicator icon to bring up the Wireless Client
Utility. If the icon is not present, click on “Start > Programs > Belkin >
Belkin Wireless Client Utility”.
The following screen will appear.
Navigating the User Interface
Using the Compact View
(a)
(b)
(c)
(a) Signal icon
The signal icon on the left changes color according to current received
signal strength: green indicates an excellent signal, yellow indicates it is
acceptable, and red means there is no active signal.
(b) Display Mode
The Display Mode button alternates between the current Connection
Information Screen and the received Signal Strength Chart. The Signal
Strength Chart displays the signal strength of the Card for the last
60 seconds.
(c) More
The More button opens the expanded view that allows you to view and
configure more options of your Card.
12
Using the Belkin Wireless Client Utility
1
Using the Expanded View
(b)
(d)
(e)
(c)
3
(f, g)
4
(h)
5
6
(i)
(a) Network List
List all available networks; double-click on a network to connect.
(b) Show BSSID
Select this check box if you wish to see the MAC address of the
access point or router.
(c) Allow Roaming
Select this check box to move from one network to another without
changing the active network selection.
(d) Scan
Click this button to scan the available networks in your area.
(e) Create
You may create a new profile using this button.
(f, g) Save, Delete
You may save and delete networks from the Network List by using
these buttons.
(h) Edit
To edit a saved profile, use this button.
(i) Help
Click this button to link to the help files for assistance using this
Utility or any of the features.
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section
(a)
2
Using the Belkin Wireless Client Utility
Setting Wireless Network Preferences
To create a new Wireless Network Profile, click on the “Create” button,
which will open up the “Profile” window.
(j)
(a)
(b)
(d)
(c)
(e)
(f)
(g)
(h)
(i)
(a) Profile Name
Enter a profile name of your choice for the new profile.
(b) Service Set Identifier
When this option is selected, then the Card will attempt to connect
to any available wireless router or access point in the area. Ad-hoc
networks will be excluded from the list of available networks when this
option is selected.
(c) Connect to Ad-Hoc Network
When this option is selected, the Card will attempt to connect to any
available computer in the area that is configured to be used in ad-hoc
mode. Wireless router(s) or access point(s) will be excluded from the list
of available networks when this option is selected.
14
Using the Belkin Wireless Client Utility
1
(d) Start Ad-Hoc Network
When this option is selected, the Card will create a new ad-hoc
network for any available computer in the area that is configured to
be used in ad-hoc mode to connect to this computer.
2
(e) SSID
3
(f) Power Settings
4
Drag the sliding bar to select a power level. Higher settings enable
the highest performance, lower settings draw less power from your
PC when you want to conserve battery power or when you are within
close range.
5
(g) Security Settings Box
The Security Settings box includes choices for configuring a secure
connection. Please see the “Securing your Wi-Fi Network” section of
this User Manual for information on setting up security for this Card.
(h) Save & Activate
Click “Save” to save the settings on this window.
(i) Cancel
Click “Cancel” to choose not to save any settings and exit
this window.
(j) Advanced
The Advanced button opens
the Advanced Profile Settings
window. These settings enable
you to take advantage of the
enhanced performance features
of the Belkin Router. We
recommended that you keep the
default Auto settings, because
they provide compatibility
with basic and enhanced data
rates and network density.
This window also allows you
to choose the transmit rate
between the Card and Router.
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section
Enter the SSID of the network you want to connect to or create.
Using the Belkin Wireless Client Utility
Securing your Wi-Fi Network
Here are a few different ways to maximize the security of your wireless
network and protect your data from unwanted intrusion. This section is
intended for the home, home office, and small office user. At the time of
publication, three encryption methods are available.
Encryption Methods:
Name
64-bit Wired
Equivalent
Privacy
128-bit
Encryption
Wi-Fi Protected
Access
Wi-Fi Protected
Access
Acronym
64-bit WEP
128-bit WEP
WPA-TKIP
WPA-AES
Security
Good
Better
Best
Best
Features
Static keys
Static keys
Dynamic key
encryption
and mutual
authentication
Dynamic key
encryption
and mutual
authentication
Encryption
keys based on
RC4 algorithm
(typically
40-bit keys)
Added security
over 64-bit
WEP using a
key length of
104 bits, plus
24 additional
bits of systemgenerated data
TKIP (temporal
key integrity
protocol) added
so that keys
are rotated and
encryption is
strengthened
AES (Advanced
Encryption
Standard) does
not cause any
throughput loss.
WEP (Wired Equivalent Privacy)
WEP is a common protocol that adds security to all Wi-Fi-compliant
wireless products. WEP gives wireless networks the equivalent level of
privacy protection as a comparable wired network.
64-Bit WEP
64-Bit WEP was first introduced with 64-bit encryption, which includes
a key length of 40 bits plus 24 additional bits of system-generated data
(64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit
encryption. Shortly after the technology was introduced, researchers
found that 64-bit encryption was too easy to decode.
16
Using the Belkin Wireless Client Utility
1
128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a more
secure method of 128-bit encryption was developed. 128-bit
encryption includes a key length of 104 bits plus 24 additional bits of
system-generated data (128 bits total). Some hardware manufacturers
refer to 128-bit as 104-bit encryption.
2
Most of the new wireless equipment in the market today supports
both 64-bit WEP and 128-bit WEP encryption, but you might have
older equipment that only supports 64-bit WEP. All Belkin wireless
products will support both 64-bit WEP and 128-bit encryption.
4
After selecting either the 64-bit WEP or 128-bit encryption mode, it is
critical that you generate an encryption key. If the encryption key is
not consistent throughout the entire wireless network, your wireless
networking devices will be unable to communicate with one another.
You can enter your key by typing in the hexadecimal (hex) key. A hex
key is a mixture of numbers and letters from A–F and 0–9. For 64-bit
WEP, you need to enter 10 hex keys. For 128-bit WEP, you need to
enter 26 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key
Write down the hex WEP key from your wireless router or access
point and enter it manually into the hex WEP key table in your Card’s
configuration screen.
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section
Encryption Keys
3
Using the Belkin Wireless Client Utility
WPA (Wi-Fi Protected Access)
WPA is a new Wi-Fi standard that improves upon the security features
of WEP. To use WPA security, the drivers and software of your wireless
equipment must be upgraded to support it. These updates will be found
on your wireless vendor’s website. There are two types of WPA security:
WPA-PSK (no server) and WPA (with radius server).
WPA-PSK (no server) uses what is known as a pre-shared key
as the network key. A network key is a password that is between
eight and 63 characters long. It can be a combination of letters,
numbers, or characters. Each client uses the same network key to
access the network. Typically, this is the mode that will be used
in a home environment.
WPA (with radius server) is a system where a radius server distributes
the network key to the clients automatically. This is typically found in a
business environment. For a list of Belkin wireless products that support
WPA, please visit our website at www.belkin.com/networking.
Most wireless products ship with security turned off. Therefore, once you
have your network working, you may need to activate WEP or WPA and
make sure all your wireless devices are sharing the same network key.
18
Using the Belkin Wireless Client Utility
The following diagram shows the effect of not having the correct
network key throughout your network.
2
3
Network key=
MyPassword
4
5
Network key=
MyPassword
6
Wireless G USB
Network Card
Network key=
WRONG Password
Wireless G Desktop
Network Card
Setting Up your Belkin Wireless Router or Access Point
to Use Security
To start using security, you need to first enable WEP or WPA for your
wireless router or access point. For the Belkin Wireless Router (or
Access Point), these security features can be configured by using
the web-based interface. See your wireless router (or access point)
manual for directions on how to access the management interface.
Changing the Wireless Security Settings
The Belkin Wireless G Router and Belkin Wireless G Range Extender/
Access Point are equipped with the latest WPA security feature. They
also support the legacy WEP security standard. By default, wireless
security is disabled.
To enable security, you will need to determine which standard you
want to use. To access the security settings, click “Security” on the
wireless section using the web-based interface. (See your wireless
router or access point manual for directions on how to access the
security settings.)
section
Wireless G USB
Network Adapter
19
1
Using the Belkin Wireless Client Utility
WEP Setup
64-Bit WEP Encryption
1.
Select “64-bit WEP” from the drop-down menu.
2.
After selecting your WEP encryption mode, you can enter your key
by typing in the hex key manually, or you can type in a passphrase
in the “Passphrase” field and click “Generate” to create a key.
A hexadecimal (hex) key is a mixture of numbers and letters from
A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP Key
3.
Click “Apply Changes” to finish. Encryption in the wireless router
or access point is now set. Each of your computers on your
wireless network will now need to be configured with the same
security settings.
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router or access point, you will temporarily
lose your wireless connection until you activate security on your wireless
client. Please record the key prior to applying changes in the wireless
router or access point. If you don’t remember the hex key, your client
will be locked out of the wireless router or access point.
20
Using the Belkin Wireless Client Utility
1
128-Bit WEP Encryption
Select “128-bit WEP” from the drop-down menu.
2.
After selecting your WEP encryption mode, you can enter your
key manually by typing in the hex key manually, or you can type
in a passphrase in the “Passphrase” field and click “Generate” to
create a key.
A hex key is a mixture of numbers and letters from A–F and 0–9.
For 128-bit WEP, you need to enter 26 hex keys.
For instance:
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
3.
Click “Apply Changes” to finish. Encryption in the wireless router
or access point is now set. Each of the computers on your
wireless network will now need to be configured with the same
security settings.
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router or access point, you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router or access point. If you don’t remember the hex key,
your client will be locked out of the wireless router or access point.
21
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3
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section
1.
Using the Belkin Wireless Client Utility
WPA-PSK (no server)
Choose this setting if your network does not use a radius server.
WPA-PSK (no server) is typically used in home and small
office networking.
1.
From the “Security Mode” drop-down menu, select “WPA-PSK
(no server)”.
2.
Enter your network key. This can be from eight to 63 characters and
can be letters, numbers, or symbols. This same key must be used
on all of the clients (network cards) that you want to include in your
wireless network.
3.
Click “Apply Changes” to finish. You must now set all clients
(network cards) to match these settings.
22
Using the Belkin Wireless Client Utility
1
WPA (with server) Settings
Choose this setting if your network uses a radius server to distribute
keys to the clients (network cards). WPA (with server) is typically used
in business networks.
From the “Security Mode” drop-down menu, select “WPA
(with Radius Server)”.
2.
Enter the IP address of the radius server into the “Radius
Server” fields.
3.
Enter the radius key into the “Radius Key” field.
4.
Enter the re-key interval. The re-key interval is how often the keys
are distributed (in packets).
5.
Click “Apply Changes” to finish. You must now set all clients
(network cards) to match these settings.
IMPORTANT: You must now set all wireless network cards/adapters
to match these settings.
23
3
4
5
6
section
1.
2
Using the Belkin Wireless Client Utility
Configuring your Belkin Wireless Notebook or Wireless Desktop
Network Card to Use Security
At this point, you should already have your wireless router or access
point set to use WPA or WEP. In order for you to gain wireless
connection, you will need to set your Wireless Notebook and Wireless
Desktop Network Cards to use the same security settings.
Connecting your Computer to a Wireless Router or Access Point that
Requires a 64-Bit or 128-Bit WEP Key
1.
Double-click the “Signal Indicator” icon to bring up the “Wireless
Client Utility” screen. The “More” button will allow you to view and
configure more options of your Card.
2.
Under the “Network List” window, click on a network name from the
available networks and click “Create”.
3.
Under “Security Settings” select “Low Security (WEP)”.
4.
Select from the following authentication choices:
• Shared Key Authentication
• Open Key Authentication
24
Using the Belkin Wireless Client Utility
5.
Select “128-Bit” or “64-Bit” encryption and type your WEP key in
the “Key” box.
1
2
3
5
6
IMPORTANT: A WEP key is a mixture of numbers and letters from A–F
and 0–9. For 128-bit WEP, you need to enter 26 keys. For 64-bit WEP,
you need to enter 10 keys. This network key needs to match the key
you assign to your wireless router or access point.
6.
Click “Save” to save the settings.
25
section
4
Using the Belkin Wireless Client Utility
Setting Up WPA in Windows XP to Connect your Computer to a Wireless
Router or Access Point that is Using WPA
In order to use WPA, ensure you are using “Windows Wireless
Network Utility” instead of the “Belkin Wireless Client Utility” by
doing the following:
1.
Under Windows XP, click “Start > Control Panel >
Network Connections”.
2.
Right-click on “Wireless Network Connection”,
and select “Properties”.
3.
Clicking on the “Wireless Networks” tab will display the following
screen. Ensure the “Use Windows to configure my wireless network
settings” box is checked.
26
Using the Belkin Wireless Client Utility
4.
Under the “Wireless Networks” tab, click the “Configure” button
and you will see the following screen.
1
2
3
5
6
5.
For Home or Small Business Users: Select “WPA-PSK” under
“Network Authentication”.
NOTE: Select WPA if you are using this computer to connect to
a corporate network that supports an authentication server such
as radius server. Please consult your network administrator for
further information.
6.
Select “TKIP” or “AES” under “Data Encryption”. This setting will
have to be identical to the router you set up.
7.
Type in your encryption key in the “Network Key” box.
IMPORTANT: A WPA key is a mixture of numbers and letters from
A–F and 0–9. This can be from eight to 63 characters in length. This
network key needs to match the key you assign to your wireless
router or access point.
8.
Click “OK” to apply settings.
27
section
4
Using the Belkin Wireless Client Utility
Monitoring the Status of your Network Connection
(a)
(b)
(c)
(i)
(d)
(j)
(e)
(f)
(g)
(l)
(n)
(p)
(h)
(k)
(m)
(o)
(q)
(s)
(r)
(a) Current Profile
This is the current profile you are using.
(b) Connection Quality
Depending on the distance or noise in your area, the quality you receive
may be excellent, good, or bad.
(c) Access Point
The MAC address of the access point.
(d) Network Name
This is the current network SSID to which you are connected.
(e) Network Type
Will display either “Infrastructure” if connected to a router or an access
point, or “Ad-Hoc” when connected to another computer.
(f) Profile
This column shows if the network has been saved as a profile.
28
Using the Belkin Wireless Client Utility
1
(g) SSID
The network name of the router or access point.
(h) BSSID
This column will display the router or access point’s MAC address.
The signal strength of the related router or access point.
(j) Encryption
3
4
Will display “None” when encryption is disabled, “WEP” when either
64-bit or 128-bit encryption is enabled.
5
(k) Transmit Data Rate
6
This displays the transmit rate from the router to the Card.
(l) Receive Data Rate
This displays the receive rate from the router to the Card. The receive
data rate may fluctuate as the Card is transmitting data.
(m) Transmitted Bytes
This displays the bytes that have been transmitted.
(n) Received Bytes
This displays the bytes that have been received.
(o) Band
This displays the frequency band the network is using.
(p) Channel
This displays the channel the network is on.
(q) Authentication
Displays the authentication settings the network is using.
(r) Encryption
Will display “None” when encryption is disabled, “WEP” when either
64-bit or 128-bit encryption is enabled.
(s) Power Consumption
This displays the power consumption settings the Card is
currently using.
29
section
(i) Signal Quality
2
Troubleshooting
I can’t connect to the Internet wirelessly
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1. Look at the lights on your wireless router. If you’re using a Belkin
Wireless Router, the lights should be as follows:
• The Power light should be on.
• The Connected light should be on, and not blinking.
• The WAN light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above
characteristics, go to step 2 below.
If this is NOT the case, make sure:
• The Router’s power cord is plugged in.
• All cables are connected between the Router and the modem.
• All the modem’s LEDs are functioning correctly. If not, see your
modem’s user manual.
• Reboot the Router.
• Reboot the Modem.
If you continue to have issues, please contact Belkin
Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2. Open your Wireless Client Utility software by clicking on the icon
in the system tray at the bottom, right-hand corner of the screen.
If you’re using a Belkin Wireless Card, the tray icon should look
like this (the icon may be red, yellow, or green):
3. The Belkin Wireless Client Utility window will display the available
networks in the Network List window. Available networks are
wireless networks you can connect to.
If you are using a Belkin 802.11g (125 High-Speed Mode)
Wireless Router, or Belkin 802.11g (54g) Wireless Router,
“Belkin54g” is the default name.
If you are using a Belkin 802.11b Wireless Router, the default name
should be “WLAN”.
30
Troubleshooting
If you’re not using a Belkin Router, please consult your router
manufacturer’s user manual for the default name.
The name of your wireless network appears in
“Network List”
If the correct network name is listed in the “Network List”, please
follow the steps below to connect wirelessly:
connect to the network.
2. If the network has security (encryption) enabled, you will need
to enter the network key. For more information regarding
security, see the “Securing your Wi-Fi Network” section in this
User Manual.
3. Within a few seconds, the tray icon in the lower,
right-hand corner of your screen should turn green,
indicating a successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
The name of your wireless network DOES NOT appear
in “Network List”
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling
on each computer must be exactly the same in order for the Card
to connect to the wireless router or access point.
NOTE: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Network List” window. Click “Create” if you do not see the
network you are trying to connect to and type in the SSID. For
more information about setting up a SSID, please reference your
router manufacturer’s user manual. If issues persist even at close
range, please contact Belkin Technical Support.
31
2
3
4
5
6
section
1. Click on the correct network name in the “Network List” to
1
Troubleshooting
Installation CD-ROM does not start the Wireless
Client Utility
If the CD-ROM does not start the Wireless Client Utility
automatically, it could be that the computer is running other
applications that are interfering with the CD drive.
If the Wireless Client Utility Setup screen does not appear within
15–20 seconds, open up your CD-ROM drive by double-clicking on
the “My Computer” icon. Next, double-click on the CD-ROM drive
that the Installation CD has been placed in to start the installation.
Then double-click on the folder named “Files”. Next, double-click on
the icon named “setup.exe”.
Power LED does not come ON; Card is not working
If the LED indicators are not ON, the problem may be that the
Card is not connected or installed properly. Verify that the Card is
plugged firmly into the CardBus slot of your computer. Check to
see that the drivers for the Card have been installed. Right-click on
the “My Computer” icon on your desktop. Choose “Properties” and
navigate to the “Device Manager” and see if your CardBus Card
is listed without any errors. If an error is indicated, contact Belkin
Technical Support.
Link LED is blinking slowly; cannot connect to a wireless
network or the Internet
If your Card appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the bottom
of your screen, the problem may be that there is a mismatch
between the network name (SSID) settings in your wireless
network properties.
Check the SSID settings to see if they match. The SSID is
case-sensitive and the spelling on each computer must be exactly
the same in order for the Card to connect to the wireless router or
access point.
Note: To check the SSID settings or look for an available network,
double-click the Signal Indicator icon to bring up the “Network List”
window. Click “Create” if you do not see the network you are trying
to connect to and type in the SSID.
32
Troubleshooting
For more information about setting up a SSID, please reference
your router manufacturer’s user manual. If issues persist even at
close range, please contact Belkin Technical Support.
Link LED is solid but cannot connect to the Internet
1
2
3
4
Check the WEP key settings to see if they match. The key is
case-sensitive and the spelling on each computer and wireless
router or access point must be exactly the same in order for
the Card to connect to the router. For more information about
encryption, please see “Securing your Wi-Fi Network” of this
User Manual.
6
If issues persist even at close range, please contact Belkin
Technical Support.
Data transfer is sometimes slow
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move further from the wireless router or access point.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet from the wireless router or access point. Please see the
section titled “Placement of your Wireless Networking Hardware
for Optimal Performance” of this User Manual. If issues persist
even at close range, please contact Belkin Technical Support.
Signal strength is poor
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
33
5
section
If you have a signal but can’t get online or obtain an IP address,
the problem may be that there is a mismatch between the
encryption key settings in your computer and wireless router or
access point.
Troubleshooting
when the distance between devices increases. Other factors that
can cause signal degradation are obstructions such as walls and
metal appliances (metal is generally the worst culprit). As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease as
you move further from the wireless router or access point.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to 10
feet from the wireless router or access point.
Changing the wireless channel – Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default
channel the router is shipped with is channel 11; however, you may
choose from several other channels depending on your region. See
your router or access point’s user manual for instructions on how to
choose other channels.
Limiting the wireless transmit rate – Limiting the wireless
transmit rate can help improve the maximum wireless range and
connection stability. Most wireless cards have the ability to limit
the transmission rate. To change this property, go to the Windows
Control Panel, open “Network Connections” and double-click on
your Wireless Card’s connection. In the Properties dialog, select
“Configure” on the General tab (Windows 98 users will have to
select the Wireless Card in the list box and then click “Properties”),
then choose the Advanced tab and select the “Rate property”.
Wireless client cards are usually set to automatically adjust the
wireless transmit rate for you, but doing so can cause periodic
disconnects when the wireless signal is too weak; as a rule, slower
transmission rates are more stable. Experiment with different
connection rates until you find the best one for your environment;
note that all available transmission rates should be acceptable for
browsing the Internet.
If issues persist even at close range, please contact Belkin
Technical Support.
Why are there two wireless utilities in my system tray?
Which one do we use?
There are several features and advantages from using the Belkin
Wireless Client Utility over the Windows Wireless Network Utility.
34
Troubleshooting
We offer a Site Survey, detailed link information, and adapter
diagnosis, to name a few.
It’s essential to know which utility is managing your Card. We
recommend using the Belkin Wireless Client Utility.
To use the Belkin Wireless Client Utility, follow the steps below:
Step 1 Right-click on the network status icon in the system tray
and select “View Available Wireless Networks”.
Available Wireless Networks window.
Step 3 From the Advanced tab, uncheck “Use Windows to
configure my wireless network”. Once the box is unchecked, click
“OK” to close the window.
You are now using the Belkin Wireless Client Utility to configure
the Wireless Card.
The Card does not perform or connection is unstable
when computer has a second built-in wireless network
card (such as a mini PCI or Intel® Centrino™)
This condition occurs if your computer has a built-in wireless
card while your Belkin Wireless Card is also active. This
happens because Windows must now handle two active
wireless connections.
You need to disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
The Card does not perform or connection is slow when
computer has a built-in wired Ethernet card
This condition occurs if your computer has an active Ethernet
card while your Belkin Wireless Card is also active. This
happens because Windows must now handle two active
network connections.
You need to disable the Ethernet card from your computer under
“Network Adapters” in the Device Manager.
35
2
3
4
5
6
section
Step 2 Click on “Advanced” in the lower-left corner of the
1
Troubleshooting
What is the difference between 802.11b, 802.11g, 802.11a,
and G Plus MIMO?
Currently there are four levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is
based on the designation 802.11(x), so named by the IEEE, the
board that is responsible for certifying networking standards. The
most common wireless networking standard, 802.11b, transmits
information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and
G Plus MIMO works at 54Mbps.
36
Troubleshooting
1
Wireless Comparison Chart
Belkin
G Plus
MIMO
802.11a
Frequency
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
5GHz phones and
uncrowded
microwave
band
ovens may
interfere with
the unlicensed
band 2.4GHz
Compatibility
Compatible
with 802.11g
Compatible
with 802.11b
Incompatible Compatible
with 802.11b with 802.11g
or 802.11g
or 802.11b
Coverage
54Mbps
Depends on
interference
- typically
100–200 ft.
indoors
Depends on
interference
- typically
100–200 ft.
indoors
Interference
range is
typically
50-100 ft.
Advantage
54Mbps
10x faster
than standard
802.11b
Common—
widespread
Mature—legacy
use for
technology
Internet
sharing
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Depends on
interference—
1000 ft. of
wireless
coverage
Less
interference— Leading edge—
great for
best coverage
multimedia
and throughput
application
*Distance and connection speeds will vary depending on your networking environment.
37
3
4
5
6
section
Speed 11Mbps
802.11g
802.11b
Wireless
Technology
2
Troubleshooting
Technical Support
You can find technical support information at www.belkin.com or
www.belkin.com/networking. If you want to contact technical support
by phone, please call:
US: 877-736-5771
310-898-1100 ext. 2263
Europe: 00 800 223 55 460
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
38
Information
1
FCC Statement
2
DECLARATION OF CONFORMITY WITH FCC RULES
FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin Corporation, of 501 West Walnut Street,
Compton, CA 90220, declare under our sole
responsibility that the product,
F5D9010
Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio frequency
exposure limits. Nevertheless, the device shall be used in such a manner that
the potential for human contact during normal operation is minimized.
When connecting an external antenna to the device, the antenna shall be
placed in such a manner to minimize the potential for human contact during
normal operation. In order to avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to the antenna shall not be less
than 20cm (8 inches) during normal operation.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
39
4
5
6
section
to which this declaration relates,
complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation.
3
Information
This equipment generates, uses, and can radiate radio frequency energy.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try and correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications to
this device that are not expressly approved by Belkin Corporation may void the
user’s authority to operate the equipment.
Canada-Industry Canada (IC)
The wireless radio of this device complies with RSS 139 & RSS 210 Industry
Canada. This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada.
Europe-European Union Notice
Radio products with the CE 0682 or CE alert marking
comply with the R&TTE Directive (1995/5/EC) issued by the
Commission of the European Community.
Compliance with this directive implies conformity to the following European
Norms (in brackets are the equivalent international standards).
• EN 60950 (IEC60950) – Product Safety
• EN 300 328 Technical requirement for radio equipment
• ETS 300 826 General EMC requirements for radio equipment.
To determine the type of transmitter, check the identification label on your
Belkin product.
40
Information
Products with the CE marking comply with the EMC Directive (89/336/EEC)
and the Low Voltage Directive (72/23/EEC) issued by the Commission of
the European Community. Compliance with these directives implies
conformity to the following European Norms (in brackets are the equivalent
international standards).
•
•
•
•
•
EN 55022 (CISPR 22) – Electromagnetic Interference
EN 55024 (IEC61000-4-2,3,4,5,6,8,11) – Electromagnetic Immunity
EN 61000-3-2 (IEC610000-3-2) – Power Line Harmonics
EN 61000-3-3 (IEC610000) – Power Line Flicker
EN 60950 (IEC60950) – Product Safety
Products that contain the radio transmitter are labeled with CE 0682 or CE
alert marking and may also carry the CE logo.
This warranty does not apply if the product has been damaged by accident,
abuse, misuse, or misapplication; if the product has been modified without
the written permission of Belkin; or if any Belkin serial number has been
removed or defaced.
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE
IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED
OR IMPLIED. BELKIN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
No Belkin dealer, agent, or employee is authorized to make any modification,
extension, or addition to this warranty.
BELKIN IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT
NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO
OR REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA
STORED IN, OR USED WITH, BELKIN PRODUCTS.
Some states do not allow the exclusion or limitation of incidental or
consequential damages or exclusions of implied warranties, so the above
limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state
to state.
41
2
3
4
5
6
section
Belkin Corporation Limited Lifetime Product Warranty
Belkin Corporation warrants this product against defects in materials and
workmanship for its lifetime. If a defect is discovered, Belkin will, at its option,
repair or replace the product at no charge provided it is returned during the
warranty period, with transportation charges prepaid, to the authorized Belkin
dealer from whom you purchased the product. Proof of purchase may be
required.
1
Information
42
Wireless G Plus MIMO
Notebook Card
Belkin Tech Support
US: 877-736-5771
310-898-1100 ext. 2263
Europe: 00 800 223 55 460
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
Belkin Corporation
501 West Walnut Street
Compton, CA 90220, USA
310-898-1100
310-898-1111 fax
Belkin Ltd.
7 Bowen Crescent, West Gosford
NSW 2250, Australia
+61 (0) 2 4372 8600
+61 (0) 2 4372 8603 fax
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
© 2005 Belkin Corporation. All rights reserved. All trade names are registered trademarks of
respective manufacturers listed. The mark Wi-Fi is a registered mark of the Wi-Fi Alliance.
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
P74882