QNAP | NVR-101 | User manual | QNAP NVR-101 User manual

NVR-101
Network Video Recorder
User Manual
Version: 1.0.0
©Copyright 2008.
QNAP Systems, Inc.
1
All Rights Reserved
FOREWORD
Thank you for choosing QNAP products! This user manual provides detailed
instructions of using the product. Please read carefully and start to enjoy the
powerful functions of the product!
NOTE
All features, functionality, and other product specifications are subject to
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change without prior notice or obligation.
All brands and products names referred to are trademarks of their respective
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holders.
LIMITED WARRANTY
In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for
the product from direct, indirect, special, incidental, or consequential software, or
its documentation.
QNAP makes no warranty or representation, expressed,
implied, or statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically disclaims its quality,
performance, merchantability, or fitness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation
without obligation to notify any individual or entity.
CAUTION
1.
Back up your system periodically to avoid any potential data loss.
QNAP
disclaims any responsibility of all sorts of data loss or recovery.
2.
Should you return any components of the product package for refund or
maintenance, make sure they are carefully packed for shipping.
of damages due to improper packaging will not be compensated.
2
Any form
Important Notice
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Reading instruction
Please read the safety warnings and user manual carefully before using this
product.
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Power supply
This product can only be used with the power supply provided by the
manufacturer.
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Service
Please contact qualified technicians for any technical enquires.
Do not repair
this product by yourself to avoid any voltage danger and other risks caused by
opening this product cover.
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Warning
To avoid fire or electric shock, do not use this product in rain or humid
environment. Do not place any objects on this product.
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Table of Contents
Table of Contents .....................................................................................4
Safety Warning ........................................................................................7
Chapter 1
Introduction .........................................................................8
1.1
Product Overview ......................................................................8
1.2
Features...................................................................................8
1.3
System Architecture................................................................. 11
1.4
Check Package Contents ........................................................... 13
1.5
Hardware Illustration................................................................ 14
Chapter 2
Install NVR.........................................................................15
2.1
Install Hardware ...................................................................... 17
2.2
System Configuration ............................................................... 20
Chapter 3
Start to Use NVR ................................................................28
3.1
Connect to NVR ....................................................................... 28
3.2
Monitoring Page ...................................................................... 30
3.2.1
Live Video Window ......................................................... 32
3.2.2
Display Mode ................................................................ 34
3.2.3
PTZ Camera Control Panel............................................... 34
Chapter 4
Playback Video Files
...................................................35
4.1
Use Web Playback Interface ...................................................... 35
4.2
Access Recordings via Network File Service ................................. 39
4.2.1
Windows Network Neighborhood (SMB/CIFS)
4.2.2
Web File Manager (HTTP)
4.2.3
FTP Server (FTP)
Chapter 5
Quick Configuration
5.2
System Settings
...................................... 40
.................................................. 41
System Administration
5.1
............ 39
.............................................42
....................................................... 44
......................................................... 48
4
5.3
5.4
5.5
5.6
5.7
5.8
5.2.1
Server Name................................................................. 48
5.2.2
Date & Time.................................................................. 49
5.2.3
View System Settings..................................................... 50
Network Settings
....................................................... 51
5.3.1
TCP/IP Configuration ...................................................... 51
5.3.2
DDNS (Dynamic Domain Name) Service............................ 52
5.3.3
File Services.................................................................. 53
5.3.4
Protocol Management ..................................................... 54
5.3.5
View Network Settings.................................................... 55
Device Configuration
.............................................. 56
5.4.1
SATA Disk..................................................................... 56
5.4.2
USB Disk ...................................................................... 58
5.4.3
UPS ............................................................................. 59
User Management
..................................................... 60
5.5.1
Create user................................................................... 61
5.5.2
Edit User ...................................................................... 62
5.5.3
Delete User................................................................... 63
Camera Settings
..................................................... 64
5.6.1
Camera Configuration..................................................... 64
5.6.2
Recording Settings ......................................................... 65
5.6.3
Schedule Settings .......................................................... 67
5.6.4
Alarm Settings .............................................................. 68
5.6.5
Advanced Settings ......................................................... 69
System Tools
........................................................... 71
5.7.1
Alert Notification............................................................ 71
5.7.2
Restart/ Shut Down........................................................ 72
5.7.3
Hardware Settings ......................................................... 73
5.7.4
System Update.............................................................. 75
5.7.5
Backup/ Restore/ Reset Settings ...................................... 76
5.7.6
E-map.......................................................................... 76
5.7.7
Ping Test ...................................................................... 77
Logs & Statistics
......................................................... 78
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5.8.1
Event Logs.................................................................... 78
5.8.2
System Information ....................................................... 79
Chapter 6
System Maintenance ..........................................................80
6.1
Reset Administrator Password and Network Settings ..................... 80
6.2
Power Outage or Abnormal Shutdown......................................... 81
6.3
Mirrored Disk Hot Swapping ...................................................... 81
Chapter 7
Troubleshooting .................................................................82
Appendix A Hard Disk Compatibility List ...............................................85
Appendix B LED Indication....................................................................87
Appendix C Dynamic Domain Name Registration ..................................89
Appendix D Product Specifications........................................................93
Appendix E Network Camera Compatibility List ....................................95
Appendix F Configuration Examples .....................................................96
Technical Support ................................................................................ 101
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Safety Warning
1.
This product can operate normally in the temperature of 0ºC ~35ºC and
relative humidity of 0%~85%. Please make sure the environment is
well-ventilated.
2.
The power cord and devices connected to this product must provide correct
supply voltage.
3.
Do not place this product in direct sunlight or near chemicals.
Make sure the
temperature and humidity of the environment are in optimized level.
4.
Unplug the power cord and all connected cables before cleaning.
product with a wet towel.
5.
Wipe this
Do not use chemical or aerosol to clean this product.
Do not place any objects on this product for the server’s normal operation and
to avoid overheat.
6.
Do not place this product near any liquid.
7.
Do not place this product on any uneven surface to avoid falling off and
damage.
8.
Make sure the voltage is correct in your location when using this product.
If
you are not sure about the voltage, please contact the distributor or the local
power supply company.
9.
Do not place any object on the power cord.
10. Do not attempt to repair this product in any occasions. Improper disassembly
of the product may expose you to electric shock or other risks.
enquiries, please contact the distributor.
7
For any
Chapter 1
1.1
Introduction
Product Overview
Thank you for choosing NVR-101 Network Video Recorder (hereafter referred to as
NVR).
NVR is a dedicated network storage device for storing the recordings of
network cameras actively.
It integrates the advanced recording functions of
popular network cameras into a user-friendly web UI.
NVR can record video
actively from various IP cameras located in local or remote sites instead of running
complex software on a personal computer. It also supports real-time monitoring
everywhere via the web.
1.2
Features
NVR features include:
Best Hardware Design
1.
Embedded system with low power consumption.
2.
Support 1 x high-speed SATA +1 x eSATA hard drives.
3.
Storage capacity up to 2 TB for long time recording.
Powerful Surveillance Features
1.
High quality recordings in Motion-JPEG/ MPEG-4 (depends on supported
camera).
2.
3.
All-in-one recording functions:
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Continuous/ Manual/ Scheduled recording
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Alarm recording (by motion detected or sensor triggered)
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Alarm Recording Schedule
Various live video monitoring:
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Single/ Quad/ Sequential mode
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Exclusive Picture-in-Picture Display
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Picture-in-Picture
4.
Smart control of PTZ (Pan, Tilt, Zoom) & speed dome camera by direct clicking
on video screen.
5.
Support monitoring preset position control.
6.
E-map function for easy preview of the camera location.
7.
Real-time e-mail notification to user upon alert events.
8.
Easy playback searching by date & time.
9.
Support video snapshot.
10. Powerful pre-alarm and post-alarm recording.
11. Powerful host access control, specify the connections to be allowed and denied
to access NVR.
12. Support audio recording function (optional)
High Performance
1.
Video recording frame rate*:
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Up to 120 frames at QVGA (320x240) or CIF (352x240 in NTSC, 352x288
in PAL)
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Up to 40 frames at VGA (640x480)
* Real performance may vary according to the camera model and installed
environment
2.
Built-in high speed Gigabit LAN interface
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High Reliability and Smart Features
1.
Support extra secure data protection by RAID 1 (Mirroring) technology.
2.
Support RAID 0, JBOD (Just a Bunch of Disks/ Linear) disk volume
configuration.
3.
Intelligent automatic system startup when power resumes after power outage.
4.
Support UPS (Uninterruptible Power Supply) system for 24x7 services.
5.
Convenient video backup to external USB storage by One Touch auto video
backup button.
Powerful Network Services
1.
Powerful authority management: the right to monitor and playback each
camera can be separately defined for each individual user.
2.
Built-in NTP server: date and time of the network cameras are synchronized
with this NVR.
3.
The world's only NVR with NAS feature embedded.
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Network Neighborhood (SMB/CIFS)
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FTP server
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Web File Management (HTTP)
For more information of the designs and specifications, please refer to Appendix D.
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1.3
System Architecture
The following illustrations show how NVR can be applied in different network
environment.
Network Surveillance Installation for SOHO and SMB
Remote Monitoring and Playback over the Internet
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Central Surveillance Deployment for International Enterprise
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1.4
Check Package Contents
Please check that your NVR package contains all the following items:
9 Network Video Recorder
9 Adaptor
9 Power Cord
9 CD-ROM (User manual &
9 Quick Installation
9 Screws
utility inclusive)
Guide
9 Ethernet Cable
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1.5
Hardware Illustration
1.
One Touch Auto Video Backup Button
2.
USB 2.0 Port
3.
LED Indicators
4.
Power Button
5.
USB 2.0 Ports
6.
eSATA Port
7.
Giga LAN Port
8.
Password & Network Settings Reset Button
9.
Power Connector
10. K-lock Security Slot
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Chapter 2
Install NVR
Pre-installation Notice
Before installing NVR, please make sure the following items are ready:
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Network connection devices
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Network cameras are configured
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The computer for configuring NVR and connection
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1 hard disk
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1 Philips screwdriver
Personal Computer Requirements
For better system performance, your computer should at least fulfill the following
requirements:
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CPU: Intel® Pentium 4, 2 GHz or above
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Operation System: Microsoft® Windows XP / Vista
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Memory: 512 MB or above
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Network Port: 100Mbps Ethernet port or above
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Web Browser: Microsoft® Internet Explorer 6.0 or above
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CD-ROM: Readable CD-ROM
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Recommended resolution: 1024 X 768 pixels or above
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Security Setting of Web Browser
Please make sure the security level of the IE browser in Internet Options is set to
Medium or lower.
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Before you start to use NVR, please install the hardware and configure the system.
2.1
Install Hardware
Please follow the steps below to install the hardware:
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Install the hard disk.
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Connect the network cable and power cord.
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Turn on the server.
1.
Pull out the front case of NVR as shown below.
2.
Install a hard disk in the drive plate. Make sure the disk holes of the disk
match the holes of drive plate.
Lock the disk with the provided flathead
screws.
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3.
After installing the disk, cover NVR with the front case and fasten the round
head screws.
4.
Connect the network cable.
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5.
Connect the power cord and plug in the power cord to the socket.
6.
Turn on the NVR. The server will beep once. Please wait for a while until the
server beeps another time. The server has started up successfully.
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2.2
System Configuration
After server is turn on and ready, please insert the product CD to the CD-ROM drive
of your computer and follow the steps below to complete system configuration:
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Install Finder to search for NVR in the network
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Configure NVR by Finder
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Connect to the configured NVR and install ActiveX
After that, you can check if the server is working properly by the web interface.
1.
Install Finder
Execute the product CD, the following menu will be shown.
Finder”.
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Select “Install
Follow screen instructions to install Finder.
Finder will run automatically then.
If you are using Windows XP SP2, the following screen will be shown. Please
select “Unblock”.
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2.
Execute Quick Setup
Finder will detect the NVR in the network and ask if you want to perform quick
setup. Click OK to continue.
Note: If NVR is not found, click Refresh to try again.
You must enter the administrator name and password to perform quick setup.
The default administrator name and password are as below:
Use name: administrator
Password: admin
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The first page of the Quick Setup Wizard will be shown. Click Next to continue
and complete the configuration.
Note: Please make sure all the network cameras are configured and connected
to the network.
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NVR will restart after changing the settings. When quick setup is completed,
click Finish to continue.
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3.
Connect to NVR
After finishing quick setup, you will return to the main screen of Finder.
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Select a NVR on the menu and double click the server name to enter the
monitoring screen.
You must enter a correct user name and password to access the server.
Then
click OK.
The first time you connect to the server, please install ActiveX.
instruction to install ActiveX.
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Follow the
When the live video is displayed and the recording indicator is shown, you have
successfully installed NVR.
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Chapter 3
Start to Use NVR
When you have installed NVR and other hardware, and connected it to the network,
you can use the browser in your PC to connect to NVR.
It is recommended to use
Microsoft Internet Explorer 6.0 for browsing.
Important Notice:
Before you start to use NVR, you must install a hard disk or two in NVR, finish disk
volume configuration and format the hard disk(s).
function properly.
Otherwise, the system may not
Please refer to Chapter 5.4.1 for disk volume configuration
details.
3.1
Connect to NVR
Follow the steps below to connect to NVR monitoring page:
1. Open an IE browser and enter the IP address of NVR.
shortcut on the Desktop.
Or execute the Finder
When the following screen is shown, double click the
name of NVR.
Double click NVR
name to login the
server
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2. Enter the user name and password to login NVR.
Default User name: administrator
Default Password: admin
3. To view NVR live video, you must install the NVR ActiveX control first.
browser's instructions to install it.
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Follow
3.2
Monitoring Page
When you have successfully logged in NVR, the monitoring page will be shown.
Select the display language.
You can view the live video from cameras, view E-map
and storage status, adjust display mode, enable manual recording, take snapshot
etc.
Server name
Adjust
View
display
monitoring
mode
channel
and details
PTZ control panel
System firmware
Recording storage status:
Display storage percentage and free space.
Select language:
Select the display language.
E-map:
To display the location of the camera. The e-map can
be changed in system configuration page.
Help:
View on-line help of using NVR.
Logout:
Logout monitoring page.
Enter system configuration page:
Login system configuration page which can only be
accessed by administrator.
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Playback:
Enter recording playback page.
The administrator
can assign user’s right to access this page.
Snapshot:
Take a snapshot on the selected camera.
When the
picture is shown, right click the picture to save it to the
computer.
Manual recording:
Enable or disable manual recording on the selected
camera.
Administrator can enable or disable this
option in system configuration page.
(Option) Audio:
Turn on/ off audio support for monitoring page.
Login network camera homepage:
Select a camera and click this button to go to the
homepage of the selected camera.
Select PTZ camera preset positions:
You can view different preset positions of the camera
by clicking the number buttons. To configure the
preset positions of the camera, please refer to the user
manual of the camera.
Note:
1.
Starting and stopping manual recording will not influent scheduled or alarm
recording.
2.
They are independent processes.
The default path for storing snapshots is the “Snapshot” folder under My
Documents in your computer.
3.
If the snapshot time is inconsistent with the actual time that the snapshot is
taken, it is caused by the network environment but not a system error.
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3.2.1
Live Video Window
If the camera is properly configured, you can see the current video from the remote
network camera within live video window.
If your camera supports pan and tilt functions, you can click on the video window
directly to adjust the viewing angle.
If the camera supports zooming, you can use
a wheel mouse to adjust the zooming distance by scrolling the wheel.
These
operations depend on the camera model. Please refer to the user manual of your
camera for further information.
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Camera Status
The camera status is indicated by the icons shown below:
Icon
Camera Status
Scheduled or continuous recording in process
This camera support audio function
This camera support PT function
Manual recording is enabled
Alarm input 1 of the camera is triggered and recording is in process
Alarm input 2 of the camera is triggered and recording is in process
Recording for motion detection is in process
Connection Message
When NVR fails to display a camera, a message will be shown within the live video
window. The following messages may be shown:
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Connecting
If the network camera is located in remote network or Internet, it may take
some time to establish connection to the camera.
z
Disconnected
Cannot connect to the network camera. Please check the network connection
of your computer and the availability of the network camera.
If the camera is
in Internet, the port for the camera must be open on your router or gateway.
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No Permission
This message is shown when a user without access right to view this camera.
Please logout the system and login as a user with access right to the camera.
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Server Error
Please check the camera settings or try to update camera's firmware to newer
version. Contact technical support if the problem is not fixed after checking.
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3.2.2
Display Mode
By changing display mode, you can easily adjust the visual effects when viewing
video of single or multiple cameras.
Single channel
Picture-in-Picture
mode. Can
configure advanced
settings
4-channel (quad)
mode
Adjust window size
Sequential mode.
Can set time
interval.
Full screen
3.2.3
PTZ Camera Control Panel
PTZ stands for Pan/ Tilt/ Zoom camera control.
selected camera.
You can do PTZ control on the
These functions are available depending on the camera model;
please refer to the user manual of the camera.
Zoom out: Increase
the field of vision
Adjust PTZ angle
of the camera
Focus control of the
PTZ camera
Select PTZ
Zoom in: Decrease
camera preset
the field of vision
positions
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Chapter 4
Playback Video Files
To playback recording video of NVR is very easy to use.
NVR provides an intuitive
web interface to search and play recording files, no extra software installation is
necessary. In addition, you can use network file services to access the recorded
video files directly.
4.1
1.
Use Web Playback Interface
Click the playback button
on the monitoring page.
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2.
The following page will be shown.
.
To return to the monitoring page, click
To enter system administration page, click
.
3.
Select a network camera.
4.
Click on the date in Start Time section and select the start date and time to
search for video files.
5.
Click the search button
Then select the end date and time.
.
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6.
A list of search result will appear on the right.
or
to download the file to your PC.
Click
to play the video file
If there is more than one page of
search result, you can select a page number on Jump to Page section to go to
that page.
Note: After clicking
setting in web browser.
, the system will function according to your default
If your default setting is to play the files right away,
the browser will activate the default video playing software to play the files.
you cannot download the file directly, right click
and select to save the file
to your computer.
7.
When you select to play a file on the list, the video file will be played in the
player on the left.
Tip: Double click on the player window to switch to full screen.
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If
8.
When you click
, the video file will be downloaded to your PC automatically.
Note: If you do not have access authority of the cameras, you will not be able to get
the recording file list and play the video recordings of the cameras.
Chapter 5.5 for access right configuration.
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Please refer to
4.2
Access Recordings via Network File Service
NVR provides the following three network file services for users to access the
recorded video files on NVR:
z
Windows Network Neighborhood (SMB/CIFS)
z
Web File Manager (HTTP)
z
FTP Server (FTP)
Note: To access the video files directly via these protocols, you are required to enter
user name and password with administrator privileges.
4.2.1
Windows Network Neighborhood (SMB/CIFS)
You can access recorded files through SMB/CIFS protocol, which is popularly used in
Windows system.
You can connect to the recording folder by either:
button.
z
In Web Playback Interface, click
z
In Windows XP, run “\\NVR_IP \” from Start menu.
For example, from the
Start menu, click Run, then enter and run “\\192.168.1.201\” if the IP address
of your NVR is 192.168.1.201.
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4.2.2
Web File Manager (HTTP)
You can access recorded files from web browser by:
z
.
In Web Playback Interface, click
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4.2.3
FTP Server (FTP)
You can access recorded files through FTP protocol by either:
.
z
In Web Playback Interface, click
z
In Windows Internet Explorer, enter the following address
“ftp://username:password@NVR_ip_address/” to connect.
For example,
enter “ftp://administrator:admin@192.168.1.201/” if the IP address of your
NVR is 192.168.1.201.
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Chapter 5
System Administration
To login NVR system configuration page, please login the monitoring page as an
administrator and click
.
The System Administration home page will be open as below:
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If the system is not configured yet, the Quick Configuration page will be open to
guide you through the setup steps first.
If there are questions, click on the help button
The functions of the buttons are described below:
Return to monitoring page
Playback recorded video
View On-line help
Log out
43
on the top right hand corner.
5.1
Quick Configuration
Please follow the instructions on the web page to configure NVR.
Note: All changes to the settings will be effective only when the last step is applied.
Step 1.
Enter the server name.
Step 2.
Change the administrator password or select to use the original password.
Step 3.
Enter the date, time, and time zone of the server.
44
Step 4.
Enter the IP address, subnet mask and default gateway of the server.
Step 5.
Select the disk configuration to initialize the disk volume for the first time
configuration.
All data on the disk(s) will be deleted.
45
Step 6.
Initialize IP camera setting.
You can add up to 4 cameras in camera setting.
Select the camera model; enter
the camera name and IP address of the camera, and the user name and password
to login the camera.
You can also enable or disable recording on each camera, test
connection to the cameras and then click Save to apply the changes.
After completing the settings, click Start to apply the changes and initialize the
system.
46
Congratulations!
Quick configuration is completed and you can start to use NVR.
Click Start Monitoring to view the live video from the cameras or click Close to
return to the system administration home page.
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5.2
System Settings
You can configure basic system settings including server name, date & time, and
view the system settings.
5.2.1
Server Name
Enter the name of NVR. The server name can be 14 characters long at maximum,
which supports alphabets, numbers, and hyphen (-). The server does not accept
names with space or names in pure number. The following characters are not
supported.
.;:"<>*+=\|?,[]/
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5.2.2
Date & Time
Set the date, time, and time zone according to your location.
If the settings are
incorrect, the following problems may occur:
z
When playback the recorded video files, the display time will be incorrect.
z
The time of event log displayed will be inconsistent with the actual time when
an action occurs.
Synchronize with an Internet time server automatically
You can enable this option to update the date and time of the system automatically
with specified NTP (Network Time Protocol) server. Enter the IP address or domain
name of the NTP server, e.g. time.nist.gov, time.windows.com.
Then enter the
time interval for adjusting the time.
Note: The first time you enable NTP server, it may take several minutes for time
synchronization before the time is correctly adjusted.
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5.2.3
View System Settings
You can view all current system settings, e.g. server name, on this page.
50
5.3
Network Settings
You can configure WAN and LAN settings, DDNS service, file service, host access
control and view network settings in this section.
5.3.1
TCP/IP Configuration
You can select one of the following two methods to configure the TCP/IP settings of
NVR.
z
Obtain IP address settings automatically via DHCP
If your network supports DHCP, NVR will use DHCP protocol to retrieve the IP
address and related information automatically.
z
Use static IP address
To use fixed IP address for network connection, enter fixed IP address, subnet
mask, and default gateway.
z
Primary DNS Server
Enter the IP address of primary DNS server that provides DNS service for NVR
in external network.
z
Secondary DNS Server
Enter the IP address of secondary DNS server that provides DNS service for
NVR in external network.
Note: Maximum Transmission Unit (MTU) refers to the size (in bytes) of the largest
packet that a given layer of a communications protocol can transmit.
51
5.3.2
DDNS (Dynamic Domain Name) Service
DDNS service enables users to connect NVR via domain name directly.
need to know the real IP address of the server.
To enable DDNS service, you have
to register a DDNS account from a DDNS provider.
Please refer to Appendix C.
Note: NVR currently supports the DDNS service provided by:
1.
DynDNS (http://www.dyndns.org/)
2.
ipcam.jp
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There is no
5.3.3
File Services
You can enable SMB/ CIFS file service, Web File Manager and FTP service to access
the recorded video files.
These settings are enabled by default.
If your NVR is installed behind the router, you could enable FTP port mapping, so
that users from external network can access NVR via FTP (please refer to Appendix
F).
Passive FTP Port Range
You can use the default port range (55536-56559) or define a port range larger than
1023. When using this function, please make sure you have opened the configured
port range on your router or firewall.
Respond with external IP address for passive FTP connection request
When passive FTP connection is in use and the NVR is configured under a router, if
the remote computer cannot connect to the NVR via WAN, you can enable this
function. By enabling this function, the FTP service replies the manually specified IP
address or automatically detects the external IP address so that the remote
computer can connect to the NVR successfully.
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5.3.4
Protocol Management
To assign a specific port for accessing NVR via the web browser, please enable the
option “Specify HTTP port number” and enter the port number. The default setting is
80.
RTP (Real-time Transfer Protocol) is a standardized packet format for delivering
real-time audio and video data of network cameras over the Internet. The real-time
data transfer is monitored and controlled by RTP (also RTCP). The default setting is
6100-6199. If your network cameras use different RTP ports, please enable “Specify
RTP port range” and enter the port numbers.
Note: Make sure you have opened the ports you set on the router or firewall to
ensure normal monitoring and recording.
54
5.3.5
View Network Settings
You can view current network settings and status of NVR in this section.
55
5.4
Device Configuration
You can configure SATA disk, USB disk, and UPS settings in this section.
5.4.1
SATA Disk
This page shows the model, size and current status of the disk(s) installed on NVR.
You can format and check disks, and scan bad blocks on the disks. When the SATA
disks are formatted, NVR will create the following default share folders:
z
record_nvr: The folder for saving regular recording files
z
record_nvr_alarm: The folder for alarm recording
56
You can create the disk volume of the following type:
z
Single Disk Volume
Each disk will be used as a standalone disk. However, if a disk is damaged, all
data will be lost.
Note: If there is only one hard disk, please install it in the tray of HDD1.
z
RAID 1 Mirroring Disk Volume
RAID 1 (mirroring disk) protects your data by automatically backing up the
contents of one drive onto the second drive of a mirrored pair.
your data if one of the drives fails.
This protects
Unfortunately, the storing capacity is equal
to a single drive, as the second drive is used to automatically back up the first.
Mirroring Disk is suitable for personal or corporate use to store important data.
z
RAID 0 Striping Disk Volume
RAID 0 (striping disk) combines 2 or more drives into one larger disk.
It offers
the fastest disk access but it does not have any protection of your data if the
striped array fails.
The disk capacity equals the number of drives in the array
times the size of the smallest drive.
Striping disk is usually used to maximize
your disk capacity or for fast disk access but not for storing important data.
z
Linear Disk Volume
You can combine two or more disks into one larger disk.
During file saving,
the file will be saved on physical disks sequentially but does not have a disk
failure file protection function. The overall capacity of linear disk is the sum of
all disks.
Linear disk is generally used for storing large data and is not
appropriate to use for file protection of sensitive data.
57
5.4.2
USB Disk
NVR supports USB disks for backup storage. Connect the USB device to the USB
port of the server, when the device is successfully detected, the details will be shown
on this page.
58
5.4.3
UPS
If there is UPS, you can enable UPS support.
If the AC power is abnormal, the
system will shut down according to the settings.
If the time has not reached and
the power of the UPS is not sufficient, the system will shut down immediately to
protect the server.
* It is recommended to connect UPS to one of the USB ports at the back of server.
z
Enable UPS Support
Check this option to enable UPS support. You can configure the time when the
system should shut down when AC power status is abnormal.
In general, UPS
can supply power for 5-10 minutes when AC power is down depending on the
maximum load and number of connected devices of the UPS.
z
UPS Model
Select the UPS model on the list.
If your UPS is not available on the list, please
contact the distributor or the technical support of QNAP.
z
IP Address of UPS
If you select “APC UPS with SNMP Management”, please enter the IP address of
the UPS.
Note: It is recommended to use APC Smart-UPS 700+ APC Network
Management Card.
59
5.5
User Management
The server can be accessed by multiple users. For easier management and better
control of users’ access right, you have to organize users, user groups and their
access right control.
Note: The server supports up to 32 users (including system default users).
You
can create new users when necessary.
There are two types of users:
A.
Administrators
By default, administrator has access to system administration and cannot be
deleted.
B.
Newly created user with system administration right can be deleted.
User
User has monitoring right only.
You can perform the following actions for user management:
1.
Create user
2.
Edit user
3.
Delete user
60
5.5.1
Create user
User Name
The user name cannot be pure number.
It must not exceed 32 characters.
It is
case-insensitive and supports double-byte characters, such as Chinese, Japanese,
and Korean except:
" / \ [
] : ; |
= , +
* ? < >` '
Password
The password is case-sensitive and can be 16 characters long at maximum.
recommended to use a password of at least 6 characters.
Enable this user to perform system administration
Assign administration right to the user.
61
It is
5.5.2
Edit User
Select a user on the list and click Edit.
You can change the password, assign
system administration and camera access control.
be changed.
62
However, the user name cannot
5.5.3
Delete User
To delete a user, select a user on the list and click Delete.
Click OK to confirm.
Note: System administrator cannot be deleted.
63
5.6
Camera Settings
You can configure network camera, recording, schedule, alarm, and advanced
settings.
5.6.1
Camera Configuration
Please follow the steps below to configure the network cameras.
1.
Select a camera number (1, 2, 3, and 4).
2.
Select a camera model.
3.
Enter the camera name.
4.
Enter the IP address or domain name of the camera.
5.
Enter the user name and password to login the camera.
6.
Enable recording on the camera.
7.
Click Apply to save the settings.
Note:
1.
For detailed supported camera list, please refer to Appendix E.
2.
All the settings will not take effect until you click Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.
64
5.6.2
Recording Settings
Select a camera on the list and configure the recording resolution, frame rate, and
quality.
You can also enable manual recording.
Click Apply to save the settings.
1.
Resolution: Select the recording resolution.
2.
Frame rate: Adjust the frame rate for recording.
Note that the frame rate of
the camera may be affected by the traffic of the network.
3.
Quality: Select the image quality for recording.
Higher quality consumes
more disk space.
4.
(Option) Audio recording: To enable audio recording, click Enable audio
recording on this camera.
5.
Estimated storage space for recording: The number of estimated storage
space for recording is only for reference. The actual space consumed depends
on the network environment and camera performance.
6.
Manual recording: To allow manual activation and deactivation of manual
recording function on monitoring page, enable this option.
Note:
65
1.
Starting and stopping manual recording will not influent scheduled or alarm
recording tasks.
2.
They are independent processes.
All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.
66
5.6.3
Schedule Settings
You can select continuous recording or scheduled recording.
continuous recording.
number on the list.
The default setting is
To set up a recording schedule, please select a camera
Then select the date and time and click Add. Click Apply to
add the setting for the camera or click Apply to all cameras to apply to setting to
all cameras.
To delete a schedule, click Remove on the schedule list.
Note:
1.
You can add up to 15 schedules.
2.
All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.
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5.6.4
Alarm Settings
You can enable alarm recording of the cameras.
Recording will be triggered by
alarm input of the camera or motion detected by the camera.
When you enable the option “Activate alarm recording only on selected schedule”,
alarm recording will be activated only when alarm input is triggered or motion is
detected within the preset schedule.
You could test the camera setting by clicking
Test. Click Apply to add the setting for the camera or click Apply to all cameras
to apply to setting to all cameras.
Note: All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute) and
then restart.
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5.6.5
Advanced Settings
You can configure advanced recording settings in this section.
z
Maximum period for each recording file: Configure the maximum length of
each recording file (maximum 15 min).
z
When the available storage is less than …GB: Select the action to take
when the available storage is less than the preset level.
You can select to
overwrite the oldest recordings or stop writing new recordings.
z
Keep alarm recordings for at least …day(s): Specify the number of days
that alarm recordings will be retained.
This will prevent the recording files
from being overwritten when the free storage space is insufficient.
z
Remove recordings after …day(s): Enter the number of calendar days for
NVR to keep the recording files.
Please make sure your storage capacity is enough for saving the data for the
number of calendar days you set. When recording data has reached the
expiry date, expired video files will be deleted.
69
For example, if you set to
delete recording data after 7 calendar days, on the 8th day, files recorded on
the first day of each camera will be deleted so that NVR can start to save data
of the 8th day.
z
Pre/Post Alarm Recordings
„
Start recording video…second(s) before the event occurs: Enter
the number of seconds to start recording before an event occurs.
„
Stop video recording…second(s) after the event ends: Enter the
number of seconds to stop recording after an event ends.
The maximum number of seconds for the above settings is 300, i.e. 5 minutes.
Note: All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute) and
then restart.
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5.7
System Tools
System Tools enable you to optimize the system maintenance and management.
You can set alert notification, restart or shut down the server, configure hardware
settings, system update, back up/ restore/ reset settings, set E-map and do ping
test.
5.7.1
Alert Notification
Enter the e-mail address of the administrator and the IP address of the SMTP server.
In case of warning or malfunction, e.g. power outage, a drive is unplugged, an
e-mail will be sent to the administrator automatically.
You can go to Event Logs to
check the details of all errors and warnings.
Note: It is recommended to send a test e-mail to make sure you can receive the
alert mails.
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5.7.2
Restart/ Shut Down
Follow the steps below to restart or shut down the server.
1.
Enter the administration page and select Restart/ Shutdown in System
Tools.
2.
Click Restart to reboot the server or Shut Down to turn off the server.
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5.7.3
Hardware Settings
You can enable or disable the hardware functions of the server.
z
Enable configuration reset switch
By enabling this option, you can press the reset button for 5 seconds to reset
the administrator password and system settings to default.
Note: The configuration reset switch is enabled by default. When this option
is disabled, please make sure you have kept your password safely. Otherwise,
the server cannot be reset anymore if the password is lost.
z
Enable hard disk standby mode
When this function is enabled, hard disk will go to standby mode if there is no
access within the specified period.
z
Auto power on when power resumes after power loss
When this function is enabled, the server will turn on automatically when the
power resumes after power loss.
73
z
Enable front video backup button
NVR supports direct copy of recording data on the server to the connected USB
device via the USB port.
You can set the number of days that the video is
recorded to copy to the device.
To use this function, please follow the steps below:
1.
Set the number of days that the latest recordings should be backed up. If
3 days are entered, the recordings of today, yesterday and the day before
yesterday will be backed up.
2.
Connect a USB storage device, e.g. USB disk drive to the front USB port of
NVR.
Press the Backup button on NVR. The recording data on NVR will start to
be copied to the USB device instantly. If the USB device is recognized,
the USB LED glows in blue.
is being copied.
The USB LED will blink in blue when the data
The LED will become blue again when data copy is
finished. You can then safely remove the device.
One Touch Auto
Video Backup
USB 2.0
Note: Video backup function supports only USB device of 10GB storage
capacity or above.
74
5.7.4
System Update
Before updating system firmware, please make sure the product model and
firmware version are correct. Follow the steps below to update firmware:
1.
Download the release notes of the same version as the firmware from QNAP
website http://www.qnap.com/. Read the release notes carefully to make
sure you need to upgrade the firmware.
2.
Before upgrading system firmware, back up all disk data on the server to avoid
any potential data loss during system update.
3.
Click the [Browse…] button to select the correct firmware image for system
update. Click Update System to update the firmware.
System update may take several minutes to complete depending on the network
connection status. Please wait patiently.
The system will inform you when system
update is completed.
When performing system update, please make sure the power supply is at steady
state. Failed to do so may cause the system unable to start up.
Note: If the system is running properly, you do not need to update the firmware.
QNAP is not responsible for any forms of data loss caused by improper or illegal
system update.
75
5.7.5
z
Backup/ Restore/ Reset Settings
To backup all settings, including user accounts, server name and network
configuration etc., click Backup and select to open or save the setting file.
z
To restore all settings, click Browse… to select a previously saved setting file
and click Restore to confirm.
z
To reset all settings to default, click Reset. All data on the disk(s) will be
deleted.
5.7.6
E-map
You can upload an E-map to NVR to illustrate the location of the cameras.
1.
To upload an E-map, click Browse… and select the E-map file.
Upload.
2.
You can change the caption for the E-map and click Apply.
3.
After uploading the E-map, click Test to view the map.
76
Then click
5.7.7
Ping Test
To test the connection to a specific IP address, enter the IP address and click Test.
77
5.8
5.8.1
Logs & Statistics
Event Logs
The server can store thousands of recent event logs, including warning, error, and
information messages.
In case of system malfunction, event logs (only in English)
can be retrieved to analyze system problems.
78
5.8.2
System Information
This page shows the current system status for diagnosis.
79
Chapter 6
System Maintenance
This section provides a general overview on system maintenance.
6.1
Reset Administrator Password and Network Settings
To reset the administrator password and network settings, press the reset button of
the server for five seconds.
A beep sound will be heard.
After resetting the system, you can login the server with the default user name and
password:
Default user name: administrator
Password: admin
Note: To reset the system by the reset button, the option “Enable configuration
reset switch” in Hardware Settings must be activated.
80
6.2
Power Outage or Abnormal Shutdown
In case of power outage or improper shutdown of the server, the server will resume
to the state before it is shut down. If your server does not function properly after
restart, please do the following:
1.
If the system configuration is lost, configure the system again.
2.
In the event of abnormal operation of the server, contact customer service for
technical support.
To avoid the above situations, please back up your data periodically and make sure
you have done the following:
z
Follow the instructions described in Chapter 5.7.2 to restart or shut down the
server.
z
If there is an anticipated power outage, back up all important data and turn off
the server properly until power supply is resumed.
6.3
Mirrored Disk Hot Swapping
NVR supports hot swapping.
When a hard disk of RAID-1 mirroring disk volume
fails, the failed disk can be replaced by a new one immediately without shutting
down the system, and the recording data can be reserved.
However, if the hard
disks are working properly and recording is in process, do not hot swap the disks to
avoid damage to the disks or recording files.
81
Chapter 7
1.
Troubleshooting
The monitoring screen did not display.
Please check the following:
A.
Check if you have installed ActiveX when logging in the monitoring page.
Set the security level to “Medium” or lower in Internet Options of IE
browser.
B.
Make sure NVR is turned on and the network is correctly connected.
C.
The IP address of NVR does not conflict with other devices in the same
subnet.
D.
Check the IP address settings of NVR and your computer. Make sure they
are in the same subnet.
2.
In the monitoring page, unable to view live video on one of the
cameras.
Please check the following:
A.
The IP address, name, and password entered in the camera configuration
page are correct. You can use the Test function to verify the connection.
B.
When the PC and the network camera are in the same subnet, while NVR
is in another one, you cannot view the monitoring screen from the PC.
You can solve the problems by the following methods:
Method 1: Enter the IP address of the network camera as the WAN IP in
NVR.
Method 2: Configure the router to allow internal access to the public IP
address and the mapped ports of the network cameras.
3.
I cannot login the administration page.
Please check if you have the administrator authority.
Only administrators are
allowed to login NVR.
4.
The live video is not clear or smooth sometimes.
A.
The image quality may be restricted and interfered by the actual network
traffic.
B.
When there are multiple accesses to the camera or the NVR server, the
image quality will be reduced.
And it is recommended to have three
82
simultaneous connections to the monitoring page at maximum.
For
better recording performance, please do not open too many IE browsers
to view the live video.
C.
The same camera may be shared by multiple NVRs for recording at the
same time.
5.
Please use dedicated cameras.
The alarm recording does not function.
A.
Please login the administration page and go to Camera Settings-Alarm
Settings.
B.
Make sure alarm recording is enabled for the camera.
If NVR is installed behind a router while the network camera is not, alarm
recording will not work.
C.
When alarm recording is enabled, make sure you have configured the
number of days that alarm recordings will be retained in Camera
Settings-Advanced Settings.
Otherwise, the recordings may be
overwritten.
6.
The estimated storage space for recording displayed in Recording
Settings page is different from the actual value.
This estimated value is for reference only. The actual disk space may vary
according to the image contents, network environment, and the performance
of the cameras.
7.
The E-map cannot be displayed correctly.
Please check the file format. NVR supports E-map in JPEG only.
8.
I cannot find my NVR in Finder.
A.
Check if NVR is turned on.
B.
Check the network connection of the computer and NVR.
C.
Refresh Finder and check the IP address of NVR.
Make sure you have
turned off all firewall software on your computer.
9.
The changes to the system configurations cannot take effect.
After changing the settings in administration page, click the Apply button to
apply the changes.
10. The monitoring page cannot be fully displayed in Internet Explorer.
If you are using the zooming function of Internet Explorer 7, the page may not
be displayed properly.
Please click F5 to refresh the page.
83
11. I cannot use the SMB, FTP, and Web File Manager of NVR.
A.
Please go to Network Settings-File Services page and check if these three
functions are enabled.
B.
When NVR is installed behind a router and the access to NVR is outside the
router, you will not be able to use SMB and FTP services. Please refer to
Appendix F for details.
12. The server takes too long to restart.
When the server has been restarting for more than 5 minutes, please turn off
the power and turn on the server again.
If the problem persists, please
contact the technical support.
13. How to enlarge my storage capacity by eSATA in NVR-101?
Warning: After the following setting, your original disk would be formatted. To
backup current video recordings, please refer to Chapter 5.7.3 for front video
backup button details.
A.
Connect an eSATA disk to the eSATA port.
B.
Go to Device Configuration in system administration page.
C.
You can create the following disk volumes: RAID 1 Mirroring Disk Volume,
RAID 0 Striping Disk Volume or Linear Disk Volume.
Note: Your eSATA disk will be shown as drive 2.
84
Appendix A Hard Disk Compatibility List
The following hard disk models are verified by QNAP that are compatible with NVR.
It is recommended to use the disk models listed here. Other hard disk models that
are not tested by QNAP may or may not work properly with NVR. For more updated
compatible hard disk information, please visit QNAP website at
http://www.qnap.com/.
Note: QNAP disclaims any responsibility for product damage/ malfunction or
data loss/ recovery due to misuse or improper installation of hard disks in any
occasions for any reasons.
Brand
Hitachi
Hitachi
Hitachi
Hitachi
Hitachi
Hitachi
Product
Family
Deskstar
7K1000
Deskstar
7K1000
Deskstar
E7K500
Deskstar
T7K500
Deskstar
7K400
Deskstar
7K250
Model
Interface
RPM
Drive
size
(GB)
Buffer
Size
(MB)
HDS721010KLA330
SATA II
7200
1000
32
HDS721075KLA330
SATA II
7200
750
32
HDS725050KLA360
SATA II
7200
500
16
HDT725025VLA380
SATA II
7200
250
8
HDS724040KLSA80
SATA
7200
400
8
HDS722525VLSA80
SATA
7200
250
8
Maxtor
QuickView
3H500F0
SATA II
7200
500
16
Maxtor
QuickView
3H400F0
SATA II
7200
400
16
6L300S0
SATA
7200
300
16
6B300S0
SATA
7200
300
16
7Y250M0
SATA
7200
250
8
ST31000340AS
SATA II
7200
1000
16
ST3750640AS
SATA II
7200
750
16
ST3320620AS
SATA II
7200
320
16
ST3250620AS
SATA II
7200
250
16
Maxtor
Maxtor
Maxtor
Seagate
Seagate
Seagate
Seagate
DiamondMax
10
DiamondMax
10
MaxLine Plus
II
Barracuda
ES
Barracuda
7200.10
Barracuda
7200.10
Barracuda
7200.10
85
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
WD
WD
WD
WD
WD
WD
WD
WD
WD
WD
WD
WD
WD
Barracuda
7200.9
Barracuda
7200.9
Barracuda
7200.9
Barracuda
7200.9
Barracuda
7200.8
Barracuda
7200.8
Barracuda
7200.7
Barracuda
7200.7
WD Caviar
GP
WD Caviar
SE16
WD Caviar
SE16
WD Caviar
SE16
WD Caviar
SE16
WD Caviar
SE
WD Caviar
SE
WD Caviar
SE
WD Caviar
SE
WD Caviar
SE16
WD Caviar
SE16
WD Caviar
RE2
WD Caviar
SE
ST3500641AS
SATA II
7200
500
16
ST3400633AS
SATA II
7200
400
16
ST3300622AS
SATA II
7200
300
16
ST3250824AS
SATA II
7200
250
8
ST3400832AS
SATA
7200
400
8
ST3250823AS
SATA
7200
250
8
ST3160827AS
SATA
7200
160
8
ST3120827AS
SATA
7200
120
8
WD10EACS
SATA II
7200
1000
16
WD5000KS
SATA II
7200
500
16
WD4000KS
SATA II
7200
400
16
WD3200KS
SATA II
7200
320
16
WD2500KS
SATA II
7200
250
16
WD2500JS
SATA II
7200
250
8
WD2000JS
SATA II
7200
200
8
WD1600JS
SATA II
7200
160
8
WD1200JS
SATA II
7200
120
8
WD4000KD
SATA
7200
400
16
WD2500KD
SATA
7200
250
16
WD4000YR
SATA
7200
200
16
WD1600JD
SATA
7200
160
8
86
Appendix B LED Indication
NVR provides LED indicators for you to indicate system status and information
easily.
1. USB Status
2. System Status
3. HDD
4. eSATA HDD
5. LAN
6. Power
When the system is turned on, you will see the following LED indication:
1.
The power LED will become blue; the system LED will blink in red.
2.
A few seconds later, you will hear a short beep sound, and the system LED will
blink in green.
3.
Wait for about one minute.
You will hear another beep sound.
has started.
87
The system
LED Display & System Status Overview
LED
Power
LAN
HDD1/eSATA
System Status
LED Display & System Status
Blue: Power is on
Blink in orange when accessing network
Blink in orange when accessing the disk(s)
Green: System is started and ready
Blink in green: No hard disk is detected.
Blink in green for 5 seconds, then blink in green and red
alternatively: Hard disk not initialized
Blink in red: Bad blocks are found in hard disk
Blink in red: Disk full
USB Status
Blue: You can press the backup button to back up video.
Blink in blue: Backing up video
Other Status
LED
In Process
Action
Update firmware
Finished
Power
Blink in blue
Blue
System Status
Blink in green and
red alternatively
Green
(long beep thrice)
Power
Blink in blue
Off
System Status
Off with a short
beep
Off
System shut down
HDD standby mode
System Status
RAID 1 degraded mode
System Status
Red
(long beep twice)
Off
RAID 1 rebuilding
System Status
Blink in red (long
beep twice)
Green
88
Off
Appendix C Dynamic Domain Name Registration
NVR supports DDNS service provided by DynDNS.
You can go to DynDNS website
http://www.dyndns.org/ to register a dynamic domain name.
Configure and activate DDNS service to enable the Internet users to access your
NVR via this dynamic domain name. When the ISP assigns a new WAN IP address,
NVR will update the new address to the DynDNS server automatically.
89
Registration Procedure
Please follow the steps below to register a dynamic domain name.
reference only.
This guide is for
If there are any changes, please refer to the instructions or
documents on the web site.
1.
Open the browser and connect to http://www.dyndns.com/.
Account to begin registration.
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Click Create
2.
Enter the user name, email address, and password to create an account for
DDNS service.
Please verify your email address to receive the confirmation
message from the server.
3.
Select to accept the terms of service.
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4.
Configure the mailing lists if necessary. Then click Create Account.
5.
When your account is successfully created, a confirmation message will be sent
to your e-mail address. Please follow the instructions in the e-mail to activate
your account within 48 hours. When you have finished the confirmation
process, you can apply for your own dynamic domain name.
the website of the DDNS provider for more information.
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Please refer to
Appendix D Product Specifications
Software Specification
Video
Display Mode
Recording Cameras
Compression Format
Video Setting
E-map
Single, quad, Picture-in-Picture, Sequential mode
Up to 4
Motion JPEG/ MPEG 4 (depend on IP Camera)
Resolution, Quality, Frame Rate
Upload E-map
Recording
Recording Mode
Continuous, manual, scheduled, alarm, motion, snapshot
Buffer Storage for
Pre-recording: 300 Seconds/ Post–recording :300 Seconds
Alarm Images (before
(Total 600 Seconds/ 10 Minutes)
and after events)
Up to 120 frames at QVGA (320x240) or CIF (352x240 in
Recording
NTSC, 352x 288 in PAL)/ Up to 40 frames at VGA (640x480)
Performance
* Real performance may vary in different environment
File Format
AVI (Recordings can be played by Windows Media Player)
Playback Mode
Video Search
Video Player
Download
Disk Mode
Capacity
Services
Support
Playback
Play, pause, stop, fast forward, full screen display
Search by date, time
Immediate playback by default video player
Click to download recorded files from web page
Storage
Single, RAID 0, RAID 1, Linear
Support 1 x 3.5" SATA I/II HDD, up to 1TB or above,
expandable to 2TB via eSATA
Web File Manager, FTP, SMB/CIFS
Network
HTTP, TCP/IP, SMTP, DHCP, Static IP, DNS, DDNS, FTP, NTP,
UPnP
Camera IP Address &
Allow setting LAN/WAN IP address of each camera
Port
Utility Software
Finder
Operation System
User Management
Alert Notification
UPS
Event Log
Discovery and quick setup
Security
Linux embedded, free from PC crash and virus attack
The right to monitor and playback each camera can be
separately defined for each individual user (up to 32 users)
E-mail, buzzer, event logs
Support APC (USB type of UPS)
Detailed record of all events
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Client PC Requirement
CPU
Pentium 4 CPU 2 GHz or higher
Memory
512 MB or above
Operation System
Windows XP or later
Browser
Internet Explorer 6.0 or later
Network Interface
10/100 Mbps or above
View Resolution
Suggest 1024 X 768 pixel or above
Language Support
English/ Japanese/ French/ Italian/ German/ Spanish/ Simplified Chinese/
Traditional Chinese/ Dutch
Certification
CE , FCC , VCCI, BSMI
Hardware Specification
HDD
LAN Port
LED Indicators
USB
Buttons
Form Factor
Dimensions
Weight
Temperature
Humidity
Power Supply
Secure Design
Support 1 x 3.5" SATA I/II HDD, up to 1TB or above,
expandable to 2TB via eSATA
(the standard system is shipped without HDD)
1 x Gigabit RJ-45 Ethernet port
Power, USB status, System status, LAN, hard disk
3 x USB; for USB storage device for one touch auto-video
backup and UPS device
USB auto-video backup button, power button, reset button
Portable desktop
218.4(D) x 60(W) x 165.5 (H) mm
Net weight: 0.71 Kg (without HDD)
Gross weight: 1.57 Kg (without HDD)
0~35°C
0%~85% R.H.
36W, 100~240V
K-Lock Security Slot for Theft Prevention, Power cord hook
for kicking-off prevention
*Designs and specifications are subject to change without notice.
QNAP for updated information.
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Please contact
Appendix E Network Camera Compatibility List
Vivotek Network Camera
AXIS Network Camera
D-Link Network Camera
LevelOne
Panasonic Network Camera
IP3112/ IP3122
IP3111/ IP3121
IP3132
IP3135/ IP3137
PT3112/ PT3122
PT3117/ PT3127
IP7135/IP7137
IP7131/IP7132
PT7135/PT7137
AXIS 206
AXIS 207
AXIS 207W
DCS-6620(G)
DCS-5300(G
DCS-5220
DCS-3420
DCS-3220(G)
DCS-2120
DCS-900
FCS-1010/WCS-2010
FCS-1040/WCS-2040
FCS-1070/WCS-2070
FCS-3000
FCS-1060/WCF-2060
FCS-1030/WCS-2030
FCS-3021
BL-C30
BL-C10
BL-C131
BL-C111
BL-C20
BL-C1
BL-C11
BL-C31
ICS1003
IPUX Network Camera
Linksys
ICS1013
WVC54GCA
*For the information of supported camera models, please visit QNAP website at
http://www.qnap.com/.
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Appendix F Configuration Examples
Environment 1: NVR, IP Camera and monitoring PC are all in the same
network
Network Surveillance Installation for SOHO and SMB
IP Address
NVR
192.168.1.1
PC
192.168.1.100
Camera 1
192.168.1.101
Camera 2
192.168.1.102
Camera 3
192.168.1.103
In the example, just add the camera to NVR by entering the cameras’ IP address.
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Environment 2: NVR and IP camera are installed behind the router, while
the monitoring PC is located remotely
IP Address
Mapped port in router
NVR
192.168.1.1
8000
Camera 1
192.168.1.101
8001
Camera 2
192.168.1.102
8002
Camera 3
192.168.1.103
8003
Router public IP
219.87.144.205
PC
10.8.10.100
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In this example, to allow a remote PC to connect to NVR and the cameras, you need
to:
Step 1. Set up port mapping (virtual server) on the router.
From
Forward to
219.87.144.205:8000
192.168.1.1:80
219.87.144.205:8001
192.168.1.101:80
219.87.144.205:8002
192.168.1.102:80
219.87.144.205:8003
192.168.1.103:80
Step 2. Add camera to NVR by entering the IP address of the camera in the “IP
Address” settings, and the public IP address of the router and the mapped ports of
the camera to the “WAN IP Address” settings.
Note: When configuring the network camera, WAN IP and LAN IP must be entered.
To open FTP (port 21) and SMB (port 445) of NVR on WAN, you have to set the
following port mapping settings:
From
Forward to
219.87.144.205:21
192.168.1.1:21
219.87.144.205:139
192.168.1.1:139
219.87.144.205:445
192.168.1.1:445
After finishing the above two steps, you can access NVR via WAN by entering the IP
address http://219.87.144.205:8000 in the IE browser. Then login NVR via the
correct user name and password.
If the port specified to NVR is 80, you can enter http://219.87.144.205 to access
NVR as the default port of HTTP is 80.
Note: If the router does not use a fixed IP, you will need to configure DDNS on the
router.
Other configurations are the same as above.
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Environment 3: NVR and IP camera are all located remotely
IP Address
NVR
219.87.144.205
Camera 1
61.62.100.101
Camera 2
61.62.100.102
Camera 3
61.62.100.103
In this example, just add the camera to NVR by adding its IP address to the “IP
Address” settings.
Note: If there is a particular port for connecting the camera, please specify the port
in NVR configuration.
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Environment 4: NVR and IP camera are installed behind the router
IP Address
NVR 1
192.168.1.101
NVR 2
192.168.1.102
NVR 3
192.168.1.103
Router public IP
219.87.145.205
In the example, to allow a PC which is located remotely to access each NVR via FTP,
you need to:
Step 1. Set up port mapping (virtual server) on the router
From
Forward to
NVR 1
219.87.145.205:2001
192.168.1.101:21
NVR 2
219.87.145.205:2002
192.168.1.102:21
NVR 3
219.87.145.205:2003
192.168.1.103:21
You could directly connect NVR 1 via FTP by ftp://219.87.145.205:2001
You could directly connect NVR 2 via FTP by ftp://219.87.145.205:2002
You could directly connect NVR 3 via FTP by ftp://219.87.145.205:2003
Step 2. Enable FTP Port Mapping in NVR
If you want to connect each NVR via FTP by clicking
button in playback
page of each NVR, you need to enable FTP port mapping in Network Settings > File
Services > FTP Service on the system administration page and set the mapped port
number.
Mapped Port
NVR 1
2001
NVR 2
2002
NVR 3
2003
After finishing the above two steps, you can access NVR via FTP by entering the IP
address in the IE browser or clicking
button in playback page. Then login
NVR via the correct user name and password.
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Technical Support
QNAP provides dedicated online support and customer service via instant
messenger.
You can contact us by the following means:
Online Support: http://www.qnap.com
E-mail: q_support@qnap.com
MSN: q.support@hotmail.com
SKYPE: qnapskype
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