Real Fyre G4-24-SS Owner`s manual

Robert H. Peterson Co.
Owner’s
Manual
G4-Stainless Steel Burner for Outdoor Use
Models:
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G4-18/20P-SS
G4-18/20-SS
G4-24P-SS
G4-24-SS
G4-30P-SS
G4-30-SS
PROPANE UNIT SHOWN
G4-Stainless Steel Burner
For use with Propane and Natural Gas
IMPORTANT - Read this Manual Carefully Before Starting Installation of Your Log Set
CODE AND SUPPLY REQUIREMENTS:
This outdoor burner must be installed in accordance
with local codes and ordinances, or in the absence of
local codes, with the latest National Fuel Gas Code,
ANSI Z223.1.
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or loss of life.
- Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
WARNING:
Improper installation, adjustment, alteration,
service or maintenance can cause injury or
property damage. Refer to this manual. For
assistance or additional information consult
qualified, professional installer, service agency
or gas supplier.
- WHAT TO DO IF YOU SMELL GAS.
• Open a window.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
This appliance is designed as an “attended
use any phone in your building.
appliance”. Adults must be present when the
• Immediately call your gas supplier from a
unit is operating. DO NOT leave this unit burning
neighbor’s phone. Follow the gas
when unattended. If this product is left burning
supplier’s instructions.
unattended it may cause damage or serious
• If you cannot reach your gas supplier,
injury.
call the fire department.
- Installation and service must be performed
by a quallified installer, service agency or the INSTALLER: Leave these instructions with consumer.
CONSUMER: Retain for future reference.
gas supplier.
ROBERT H. PETERSON CO. • 14724 East Proctor Avenue, City of Industry, CA 91746
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No. L-A2-17506
G4 GAS LOG SET - TABLE OF CONTENTS
PAGE #
1
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TOPIC
Cover - Important Safety Warnings
Table of Contents
2
Burner - Parts Lists
3
Important Information & Fireplace Requirements
4
Installing Your Gas Log Set:
Damper Clamp Installation
Installation of the Burner
Granule, Ember Glow, and Grate Placement
Log Placement
Optional Log Placement (Burnt series)
5
5-6
7
8
9
Lighting Instructions
10-11
Technical Data & Specification Information
Maintenance & Service
11
11
Troubleshooting
12-13
Warranty
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No. L-A2-17506
PARTS LIST AND ILLUSTRATIONS FOR YOUR REAL-FYRE GAS LOG SET
Before beginning installation, be sure your gas log set is complete by comparing its contents with this parts
list. The RG4-24 set is listed and illustrated. Your parts may differ depending upon the log style and size of
your set. Be sure you know your model number and size of your set when ordering replacement or optional
parts and accessories.
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9
6
4
LARGE ADAPTER
9a
10
GLOWING
EMBERS
5
3
2
11
LAVA GRANUALS (LP)
OR
SAND (NAT)
STAINLESS STEEL
FLEX TUBING
9b
1
7
12
SMALL ADAPTER
9c
8P
8N
G-24-SS natural gas burner does
not come with a pilot or valve assembly
ITEM# DESCRIPTION
1.
Golden Oak Front Bottom Log 24”
ITEM# DESCRIPTION
8N.
Burner Pan
2.
Golden Oak Rear Bottom Log 20”
9.
Connector Kit
3.
Golden Oak Top Log 15”
10.
Real-Fyre Glowing Embers
4.
Golden Oak Top Log 15”
11.
Select Sand (Nat. Gas Only)
5.
Golden Oak Top Log 9”
6.
Golden Oak Top Log 9”
12.
Damper Clamp
7.
Fireplace grate 24”
13.
(2) Stabilizer Clips
8P.
Burner Pan and Valve Assembly
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or
3
Vermiculite (L.P. Gas)
No. L-A2-17506
BEFORE YOU BEGIN - IMPORTANT INFORMATION
Before You Begin, review the information and
safeguards below about the installation and operation
of your Real-Fyre gas log set.
Figure 1
Fireplace Dimensions
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Check to be sure that your fireplace meets the
venting and construction requirements for the
installation of your Real-Fyre gas log set (see
“Fireplace Requirements” section below).
REAR
WIDTH
THIS BURNER IS DESIGNED FOR USE WITH
PROPANE OR NATURAL GAS. Never use natural
gas in a log set designed for use with propane gas
and never use propane gas in a burner designed for
natural gas.
HEIGHT
DEPTH
FRONT
WIDTH OPENING
Be sure your gas log set is properly sized for your
fireplace. Improper sizing may negatively impact the
proper drafting of the fireplace. Additionally, too large
a log set will adversely affect the burn and hamper
the proper operation of the control system. Too small a
log set will diminish the beauty of your hearth setting.
Figure 1 illustrates the critical dimensions of your
firebox.
This gas log set must be installed by an NFI
Certified or other qualified, professional installer.
The installation, including provisions for combustion
and ventilation air, must conform with local codes, or in
the absence of local codes, with the latest edition of the
National Fuel Gas Code, ANSI Z223-1 and NFPA54.
IMPORTANT: To comply with listing and building code acceptances and for safe operation
and proper performance ONLY Peterson parts and accessories may be used with this gas
log set. Robert H. Peterson Co. valves, controls, parts and accessories have been designed,
tested and certified for use with Real-Fyre gas log sets. Use of other controls, parts and
accessories which are not designed for use with Real-Fyre gas log sets is prohibited and
will void all warranties, certifications, listings and building code approvals, and may cause
property damage, personal injury or loss of life.
FIREPLACE REQUIREMENTS
Testing the Gas Supply System: The gas log set
and its individual shut-off valve must be disconnected
from the gas supply piping system while performing
any tests of the piping system at pressures in excess
of ½ psig. The gas log set must be isolated from the
gas supply piping system by closing its individual
manual shut-off valve during any pressure testing of
the gas supply piping system at test pressures equal
to or less than ½ psig. This is accomplished by closing
the gas supply line valve, which is required by NFPA
54, section 5.54. A fireplace screen must be in place
when the log set is burning. When glass fireplace
doors are used, operate the gas log set with the
doors open.
Your Real-Fyre gas log is to be installed only in a fully
vented, noncombustible fireplace with an open damper.
The chimney must be free of any obstructions. The
fireplace must be designed and approved to burn wood.
The fireplace flue must be at least 8” at its smallest
dimension.
Your fireplace must have a gas supply line that has
been installed by a qualified technician in accordance
with all local codes. The gas supply line must have a
½” minimum interior diameter. If the gas line to your
fireplace is longer than 20’, a larger diameter line may
be necessary.
Be sure to clean your fireplace floor of any ashes or
other foreign materials. It is recommended that the
fireplace and chimney be inspected by a chimney
sweep or other qualified person before you install your
Real-Fyre gas log set.
MODEL NO.
Required Gas Pressure: The minimum inlet gas
supply pressure for the purpose of input adjustment
is 11” of water column for propane gas. The maximum
inlet gas supply pressure is 13” water column for
propane gas.
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LOG SET DIMENSIONS
FRONT BACK DEPTH
G4-18/20(P)-SS
18”
15”
12”
G4-24(P)-SS
24”
20”
12”
G4-30(P)-SS
30”
24”
12”
No. L-A2-17506
INSTALLING THE DAMPER CLAMP
A damper clamp is provided as a means to prevent 4. Should the damper clamp not fit, install a permanent
damper stop or provide some other means of
full and/or accidental closure of the fireplace damper
when installed as illustrated (Figure 3). When your gas
preventing full and/or accidental closure of the
damper.
log set is operating, the damper must be fully open. To
install your damper clamp:
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1. Open your fireplace damper.
2. Place the damper clamp over the damper blade
(Figure 3).
3. Tighten the set screw of the damper clamp with
pliers or a wrench so that it affixes to the damper
blade. The clamp must be permanently installed.
Figure 2
SET SCREW
Open
Damper Clamp
Closed
Figure 3
INSTALLING YOUR REAL-FYRE BURNER SYSTEM
Refer to the parts list on page 3 when installing your
Real-Fyre gas log set
Figure 4
1. Carefully unpack your burner system. Check the parts
list to be sure all parts are included.
2. Your Real-Fyre gas log set may be operated using
the remote gas valve of your fireplace. ONLY
SPECIFICLLY RECOMMENDED PETERSON
CONTROL SYSTEMS ARE TO BE USED WITH
THIS BURNER. CONTACT THE DEALER FOR
INFOMATION.
GAS LINE
CAP
GAS SUPPLY
LINE STUB
3. Check to be sure that your Real-Fyre gas log set
is designed for the type of gas that fuels your To position your Real-Fyre gas log set properly in the
fireplace, place the grate as far back in the fireplace
fireplace.
as possible, centered left-to-right (Figure 5). The grate
4. Be sure the gas supply to the fireplace is turned off. is tapered. The widest side should face forward.
5. Clean the fireplace floor of any dirt or ashes.
Install the stabilizer clips on the grate bars so that the
6. Remove the cap from the gas supply line stub in the
fireplace (Figure 4).
Caution: Be sure that when removing the cap, the
stub does not turn, loosening the connection inside
the wall.
Placement of Grate and Burner
slots of the stabilizer clips fit over the back edge of the
burner pan. Use the nuts and bolts provided to secure
the clips in position.
Remove grate for gas connection and granule
placement.
Figure 5
7. Your Real-Fyre grate is modeled after wood fire grates
to add to the natural wood fire appearance of your log
set. Its heavy duty construction and design provides
a better fit - even in narrow, shallow fireboxes - and
works with the log set to provide an attractive flame
pattern.
GRATE
STABILIZER
CLIPS
BACK
WALL OF
FIREPLACE
BURNER PAN
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No. L-A2-17506
INSTALLING YOUR REAL-FYRE BURNER SYSTEM
8. Created to provide the maximum in both safety and
durability, your Real-Fyre burner pan is constructed
of high-quality steel and coated with a specially
formulated high-temperature paint to prevent rust.
It is welded securely at all corners and where the
burner pipe passes through the pan to ensure that
gas does not escape. The burner pipe has portholes
that are precisely sized and spaced to ensure
maximum flame height, balance and distribution. It
provides for quick and quiet ignition. The portholes
are facing the bottom of the burner pan, which
prevents granules from clogging the holes and
promotes gas dispersion throughout the burner pan.
13A. Installing your Real-Fyre gas log set (PROPANE)
(see Figure 6)
a. Attach the large adapter (Item 9a) to the gas
supply stub in your fireplace. Use teflon tape or
pipe compound on the stub. Tighten securely.
Connect the tubing to the adapter.
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b. Discard the small adapter (Item 9c). Connect the
tubing to the rear of the valve. Tighten both ends
securely.
c. Be sure to turn off the valve and then turn
on the gas supply to the fireplace.
d. Test for leaks at all connections with a soapy water
solution. Never use an open flame to check for
leaks.
Place the burner pan under the grate. The open
edge should face forward and the back edge of the
burner pan should be positioned approximately
halfway under the grate (Figure 5).
e. Turn off gas supply.
f. Proceed to “Granule Placement” on page 7.
9. Remove the grate from the firebox.
13B. Installing your Real-Fyre gas log set using the
fireplace valve (NATURAL) (see Figure 7)
Connecting the Gas Supply
10. Your burner pan is supplied with an air mixer for
propane gas or a fuel injector for natural gas. The
air mixer or fuel injector must be used in ALL
installations. The air mixer/ fuel injector has a
precisely sized orifice to ensure only the proper
quantity of gas enters the burner. This allows
maximum performance and gas conservation.
a. Attach the large adapter (Item 9a) to the gas
supply stub in your fireplace. Use teflon tape or
pipe compound on the stub. Tighten securely.
b. Attach the smaller adapter (Item 9c) to the fuel
injector or air mixer on the burner pan. Use Teflon
tape or pipe compound. Tighten securely.
11. When installing your log set, use Teflon tape or
pipe compound resistant to the action of
propane gas on all threaded male connections
except brass to brass connections.
2. Your Real-Fyre gas log set is supplied with a
connector kit. The connector kit has been designed
to ensure dependable, reliable performance. The
tubing is sized for optimum gas flow and quiet
operation. The connections are flared for leak-free
operation.
c. Connect the two adapters with the flex tubing.
Tighten both ends securely.
d. Use a long-necked butane lighter, or lay a lighted
match next to the burner pipe, and carefully turn
on the gas supply until the burner ignites.
e. Test for leaks at all connections with a soapy water
solution. Never use an open flame to check for
leaks.
f. Turn off gas supply.
g. Proceed to “Granule Placement” on page 7.
For proper connection and log set placement, the
tubing may be bent manually or with the aid of a
tube bender. Be sure you do not kink the tubing.
If the tubing must be shortened, use a tube cutter
and a flaring tool to re-flare the cut end.
Figure 6
Figure 7 - Fireplace Valve
HEAT SHIELD
ALUMINUM
TUBING
AIR MIXER/
FUEL INJECTOR
G4-xxP-SS (PROPANE UNIT)
PILOT
BURNER
PAN
HEARTH
ELBOW
BURNER
PAN
SPARK
WIRE
THERMOCOUPLE
WIRE
CONNECTOR
ELBOW
IGNITOR
TO GAS SUPPLY
GAS
SUPPLY
LINE
SAFETY (ON/OFF) VALVE
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No. L-A2-17506
PLACEMENT OF GRANULES, EMBER GLOW AND GRATE
IMPORTANT
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For all valves, the air MUST be purged from the gas line before the pilot will light properly. The time taken to do this
will depend on the length of gas line from the meter to the unit and the length of time since the unit or gas line was
last used (in the case of non-use during warm weather for example). It may take from 3-15 minutes before all the
air is purged and the pilot will light properly. This is done using the method for lighting the pilot, but holding in the
The granules supplied with your unit are specially Glowing Embers Placement
selected for use with either propane gas (vermiculite) Real-Fyre ember glow is specially formulated and sized
or natural gas (sand).They maximize flame distribution to create the most authentic, uniform “glow”, duplicating
and reduce carbon buildup.
red hot coals under the grate. They are a major element
NOTE: Never use sand in a burner designated for use in the beautiful realism of Real-Fyre gas log sets. All
materials used are nonflammable and inert, containing
with propane gas.
no asbestos.
Granule Placement
1. With the burner pan off and properly positioned
in your fireplace, fill the burner pan completely
with the granules. Avoid spilling the granules
on your Peterson control, if one is in place.
2. Slope the granules at the same angle as the burner
pan. This is important to ensure quiet lighting and
even flame distribution.
1. Sprinkle the Real-Fyre ember glow lightly and evenly
over the entire surface of the granules (Figure 9).
For Charred Series log sets see page 9.
Grate Replacement
1. Reposition the grate in your fireplace over the burner
pan. The grate should be as far back in the fireplace
as possible; the back edge of the burner pan should
be approximately at the halfway point of the grate
(Figure 9).
3. Pour a small amount of the granules along the 2. Make sure the stabilizer clips slide over the back
outside bottom edges and back of the burner
edge of the burner pan. The stabilizer clips secure
pan (Figure 8). This prevents flame diversion.
the burner pan to the grate and maintain the position
of all parts of the gas log set. This preserves your
installation, eliminates any settling problems and
assures the attractive flame pattern is maintained.
These clamps also ensure optimum safety
performance of all Peterson controls that may be
installed.
Figure 9
Figure 8
GRATE
BACK
WALL OF
FIREPLACE
STABILIZER
CLIPS
BACK
WALL OF
FIREPLACE
SMOLDERING
ASH
BURNER PAN
GRANULES
GRANULES
BURNER PAN
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No. L-A2-17506
PLACEMENT OF REAL-FYRE GAS LOGS
The beauty and design of your Real-Fyre gas logs
are the result of skilled craftsmanship, research and
engineering. The fine quality materials used to mold
the logs are formulated from kiln-fired ceramics,
superior refractories and the best expanded shales
and aggregates, exactly proportioned. Added to this
material are steel reinforcing rods, precisely sized and
designed to prevent breakage. This creates realistic,
long-lasting logs. Their durability has been proven by
over a half century of use in family homes. Real-Fyre
logs are guaranteed for as long as you own them.
Hairline cracks are common and may appear after the
first use. This will not affect the integrity of the logs
or the operation.
Be sure to provide a minimum of 3” between the
front and rear log (Figure 11). This will create the
energy efficiency and heat radiating effect of the log
set and will also reduce carbon buildup.
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Figure 11
FRONT
LOG
REAR
LOG
3”
BACK
WALL OF
FIREPLACE
Each log is skillfully designed and crafted to duplicate
natural wood. Deep, rugged bark textures and handpainted highlighting challenges the viewer to tell
whether they’re looking at real wood logs or Real-Fyre
logs. Knotholes, branch stubs and peeled-away bark
in many styles also add to the realism of your RealFyre gas log set.
4. Top logs should be placed diagonally with space
between the logs so that the flames are not choked
off. Top logs may be moved to achieve the desired
flame pattern. Some carbon buildup (sooting) may
be observed where the flames impinge on the logs.
Unless the sooting is excessive, this should not
be a concern. If sooting is excessive, rearrange
the top logs so there is less flame impingement.
Examples of log stacks are shown in Figure 12.
Designer and Classic Series Log
Placement
(for Charred Series log sets see page 9).
1. Log placement is very important for the proper
operation and performance of your Real-Fyre
gas log set. Although you have some flexibility in
the log arrangement, it is necessary to follow the
log placement instructions carefully to fully enjoy
your log set.
Figure 12
Woodland
Oak
2. The longest log is placed on the front of the grate
with the bark of the log facing forward. If you have
a heat chamber built into your log style, it should
be facing the rear of the fireplace (Figure 10).
3. The second longest log (Item No. 2) is placed on
the rear of the grate with the bark of the log facing
forward. If you have a heat chamber built into your
log style, it can face forward or to the rear of the
fireplace as you desire.
Split Oak
Designer
Plus
Figure 10
BACK
WALL OF
FIREPLACE
FRONT
LOG
Royal
English Oak
Designer
STABILIZER
CLIPS
GRATE
BURNER PAN
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No. L-A2-17506
CHARRED SERIES SUPPLEMENTAL INSTRUCTIONS
These instructions must be used with the Charred Series gas log set - Charred Oak (CHD),
Charred Split (CHS), and Charred Royal (CHB). Proceed with the Owner’s Manual
instructions through the “Glowing Embers Placement”, step 1, page 7.
EMBER COALS PLACEMENT
Attach the COALS FYREBED to the burner by
slipping it onto the back edge (center left to right)
with the perforated section facing towards the back
fireplace wall.
Cover the surface of the COALS FYREBED with the
EMBER COALS (Figure 13). For best glowing performance, they should be applied evenly and pulled
slightly apart so the fibers are somewhat loose. (It
is not necessary to pile the entire bag of the EMBER COALS. More EMBER COALS may be added
after completion of the entire installation).
Figure 13
COALS FYREBED
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Part No. CHD-01
Figure 13a
GRATE REPLACEMENT
Follow instructions on page 7.
Note: COALS FYREBED (CHD-01) included with Charred Series
log sets only.
CAUTION: BURN HAZARD. LOGS WILL REMAIN
HOT FOR SOME TIME AFTER USE.
YOU MUST MAINTAIN THE LOG LAYOUT AS SHOWN TO ENSURE PROPER OPERATION OF YOUR LOG
SET. IF YOU NEED TO REPOSITION ANY LOG TO MAINTAIN THE PROPER LAYOUT, USE HEAT RESISTANT
GLOVES OR ALLOW LOGS ADEQUATE TIME TO COOL BEFORE HANDLING.
CHARRED SERIES SUPPLEMENTAL INSTRUCTIONS
CHARRED SERIES LOG PLACEMENT
Place the long bottom rear log (Log #2) on the back of the grate with the flat hollow side facing the rear of
the fireplace. The two sections of the front log (Log #1A & 1B) are placed on the front of the grate with the
charred sections facing each other and positioned approximately one inch apart at the top (Figure 14).
There should be three inches between the front and rear logs.
Place the two top knothole logs (Logs #3 & 4) so that one end rests on each front log (Log #1A & 1B) and
the other end on the rear log (Log #2). The charred sections should be over the opening between the front
and rear logs (Figure 15).
Place the small top charred log (Log #5) between the knothole logs so it rests on the rear log (Log #2) and
the right-hand front log (Log #1B) with the charred section facing the front (Figure 16).
Place the curved top charred log (Log #6) so the charred section rests on the left-hand front log (Log #1A)
and the other end rests on the middle of the right top knothole log (Log #4) (Figure 17).
Place the additional top log (Log #7) on the top in your desired position. Additional log not available with 18”
log set.
* Other options may be chosen for top log placement.
LOG #2
G
G
LO
#4
G
#5
LOG #1A
LO
LO
3”
LO
G
#3
Light the log set, referring to installation instructions for procedures. More EMBER COALS may be placed
on the COALS FYREBED for the added realism of a burning wood look.
#6
G
LO
#7
LOG #1B
Figure 14
Figure 15
Figure 16
Figure 17
NOTE: Charred Oak (CHD) log set used for illustration.
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No. L-A2-17506
OPERATING YOUR LOG SET - LIGHTING AND EXTINGUISHING
* We recommend that before you install your log set you familiarize yourself with the control valve layout. This will
help you to be confident operating the log set when fully installed (see Figure 18 below for typical control positions).
FOR YOUR SAFETY, READ BEFORE LIGHTING
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WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it. Call
a qualified service technician. Force or attempted
repair may result in fire or explosion.
A. BEFORE LIGHTING, smell all around the gas
log set area for gas. Be sure to smell next to the
floor because some gas is heavier than air and
will settle on the floor.
B. WHAT TO DO IF YOU SMELL GAS
• Open a window.
• Do not try to light the appliance.
• Do not touch any electrical switch, do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
D. Do not use the gas log set if any part has been
under water. Immediately call a qualified service
technician to inspect the gas log set and to
replace any part of the control system and any
gas control which has been under water.
LIGHTING YOUR GAS LOG SET (PROPANE UNIT):
1. After you have finished checking for leaks, ensure that the unit is turned completely off by pushing in the
“ON/OFF” control knob and turning clockwise toward “OFF” until you reach a stop.
2. Turn the “ON/OFF” control knob counterclockwise to the “ON” position. DO NOT PUSH KNOB IN!
NOTE: You should not hear or smell any gas at this point.
3. Wait five (5) minutes to clear out any gas. Smell for gas, including near the floor. If you smell gas, stop
and follow step B of the safety information above. If you don’t smell gas, go to next step.
4. LIGHTING INSTRUCTIONS
a. Press and hold in the electronic ignitor button. The ignitor will spark with a rapid clicking noise.
b. While holding in the electronic ignitor, push in the “ON/OFF” control knob to open the valve.
Burner will now ignite at the maximum BTU input.
c. Continue to hold knob for 10-15 seconds; this will allow the safety valve to activate and the main
burner to remain burning.
Figure 18
Turning Off Your Gas Log Set:
1. Push in the “ON/OFF” control knob and turn clockwise
toward “OFF” until you reach a stop (burner will
extinguish).
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PIEZO IGNITOR
“ON/OFF”
CONTROL KNOB
No. L-A2-17506
OPERATING YOUR LOG SET - LIGHTING AND EXTINGUISHING
FOR YOUR SAFETY, READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
4. Wait approximately five (5) minutes to clear out
any gas, and repeat steps 1-3 above. Smell for
gas including near the floor. If you smell gas,
stop and follow step B of the safety information on
page 10. If you don’t smell gas, go to next step.
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LIGHTING YOUR GAS LOG SET (NATURAL UNIT)
If your Real-Fyre gas log set is operated by the
fireplace valve:
1. Lay a lighted long-stem match on the surface of
the embers near the gas inlet (do not hold the
match in your hand) or use a lighted longnecked butane lighter.
2. Slowly turn the fireplace remote valve to the
“ON” position. Your log set should light.
3. If the log set does not light before the match
goes out, immediately turn the valve “OFF”.
5. If your log set fails to light again, turn off the valve
and contact your dealer or gas supplier.
6. To extinguish your Real-Fyre gas log set, simply
turn the valve to the “OFF” position. Be sure
the valve is turned completely off to avoid any gas
leakage.
TECHNICAL DATA AND SPECIFICATION INFORMATION
Maintenance
3. Debris around the control - Inspect the control
and pilot to be sure it is free of any dirt or debris.
Once installed and operating properly, your RealFyre gas log set requires very little maintenance.
You should inspect your log set and control annually
for the following:
1. Excessive Sooting - Some sooting of your log
set is normal and adds to the appearance of
burned wood. If sooting accumulates, you may
brush the soot off with a stiff brush. Do not use
water or soot cleaners to clean off the soot.
2. Settling of Ember Glow and Granules - Moisture
may cause the granules and ember glow in your
burner pan to settle and affect your burn. Using
a screwdriver or flat blade knife, carefully
stir the granules and embers, loosening the
materials.
Service
While some minor service conditions may
be handled by the owner of the log set, it is
recommended that a qualified service technician be
called to service your gas log set and control should
service be required. The troubleshooting section of
these instructions serves as a guide for ensuring
optimum performance of your gas log set.
TECHNICAL DATA AND SPECIFICATION INFORMATION
To adjust the flame pattern, take a long blade screwdriver or similar tool and stir the granules until the desired
pattern is achieved. DO NOT REMOVE GRANULES FROM THE BURNER PAN
OFF
ON
Long bladed screwdriver
(or similar)
Insert blade into sand and stir
granules in various places until
desired flame pattern is achieved.
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No. L-A2-17506
TROUBLESHOOTING YOUR GAS LOG SET
CAUSE
A. Poor draft or down draft.
SOLUTION
A. Check for chimney
blockage. Be sure chimney
is at least 3’ taller than
anything within 10’ of it in
all directions. If not, consult
a chimney sweep. Chimney
cap or fan may help. Under
severe conditions, you may
need to spen a window
near the fireplace about 1”
to 2” when burning the log
set.
B. Use only a Natural Gas set
with Natural Gas. Use only
an L.P. (propane) gas set
with L.P. (propane) gas.
C. Open damper fully when
operating gas log set.
D. Move set so that the back
of the grate touches the
back wall of the firebox.
E. Be sure the bottom logs
are spaced at least 3”
apart. Top logs should be
placed to minimize flame
impingement.
F. Remove the log set.
Inadequate fireplace
ventilation.
G. Open air mixer completely.
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SYMPTOM
1. Excessive smoking and
sooting.
(Note: like burning natural
firewood, your Real-Fyre
gas log set is designed to
burn with a yellow smoky
flame. Some sooting is
common and desireable.)
B. Improper set for gas used.
C. Damper closed.
D. Set is positioned too close
to the front fo the firebox.
E. Improper log placement.
F. Flue is less than 8” in
diameter.
2. Low flame.
G. Air mixer on propane set is
closed.
A. Incorrect log set for type of
gas used.
B. Insufficient gas supply.
C. Blockage or kink in
connector kit, plumbing or
burner orifice.
D. Valve not fully open.
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A. Consult your dealer for
proper set.
B. Other gas appliances
may be competing for gas
supply. Consult installer
or plumber. Orifice size
is based upon 7” w.c.
pressure for Natural Gas
and 11” w.c. pressure L.P.
gas. Plumbing must supply
adequate pressure.
C. Clean out blockage. If
connector kit is kinked,
replace it.
D. Open valve fully.
No. L-A2-17506
TROUBLESHOOTING YOUR GAS LOG SET (Cont.)
CAUSE
A. Clogged or blocked
portholes.
A.
B. Insufficient gas pressure
and/or supply.
C. Granules may be packed
down too tightly or not
evenly.
B.
D. Auxiliary shut-off valve
partially closed.
D.
E. Valve not fully open.
A. Clogged or blocked
portholes.
E.
A.
B. Insufficient gas pressure
and/or supply.
C. Granules may be packed
down too tightly.
B.
D. Excessive gas pressure.
D.
SOLUTION
Portholes can be cleared of
foreign object by running a
wire through them.
Consult installer or plumber
(see solution 2b).
Loosen granules around
burner pipe by running a
kitchen knife along both
sides of pipe. Even out
granules in burner pan.
Open valve fully. Usually,
you will find this along the
wall 3’ from the fireplace.
Open valve fully.
Portholes can be cleared of
foreign object by running a
wire through them.
Consult installer or plumber
(see solution 2b).
Loosen granules around
the burner by running a
kitchen knife along both
sides of the pipe. Be sure
vermiculite (not sand) is
used with an air mixer.
Contact your gas supplier.
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SYMPTOM
3. Uneven flame distribution
(Lower at one end of the
burner)
4. Flame backing out of air
mixer.
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C.
C.
No. L-A2-17506
PETERSON VENTED GAS LOG SETS
LIMITED WARRANTY
All Peterson Gas Logs are WARRANTED for as long as you own them (Lifetime).
All Peterson Burner Assemblies are WARRANTED for TEN (10) YEARS.
SPK-26 controls are covered by a THREE (3) YEAR “All Parts” Warranty.
All other Peterson Valves, Pilots and Controls are covered by a ONE (1) YEAR Limited Warranty (excluding batteries).
This warranty applies only to the original purchaser, from the date of purchase, and to Peterson products purchased for residential purposes.
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This warranty does not cover parts becoming defective by misuse, accidental damage, electrical damage, improper handling and/or installation
or service (log sets must be installed as outlined in the enclosed instructions by a qualified, professional installer and with only Peterson parts,
control valves, remotes and accessories). It does not cover labor or labor-related charges. It specifically excludes liability for indirect, incidental or
consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or
limitation may not apply to you. This warranty gives you specified legal rights and you may have other rights which may vary from state to state.
For additional information regarding this warranty, or information on how to place a warranty claim, contact your Peterson dealer or the Robert H.
Peterson Company.
ROBERT H. PETERSON CO.
Quality Check
Orifice # (Main): __________
Orifice # (Other):__________
Leak Test:
___________
Burn Test:
___________
Gas Type:
NAT. / L.P.
Date:___________
Model #:
___________
Serial #:
___________
Air Shutter: ___________
Inspector: ___________
ROBERT H. PETERSON CO. 14724 East Proctor Avenue, City of Industry, CA 91746
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No. L-A2-17506