Majestic Appliances | MJ-9000VG | Repair manual | Majestic Appliances MJ-9000VG Repair manual

After sales service
provided by Sears Service
nationwide
Model MJ-9200W
Washing Machine
Owners Manual
Very Important !
Read Installation Instructions On Page 5
Website: http://www.MajesticAppliances.com
Check this website under Models for the most up-to-date manual. In all situations, the most current manual goverens in questions of use and warranty
Majestic LLC © 01/01/2006
Important Safety
Instructions
WARNING- To reduce the risk of fire, electric shocks, or injury to
persons when using your appliance, follow the basic precautions,
including the following:
1. Read all instructions before using the appliance.
2. Do not wash articles that have been previously cleaned in, washed
in, or spotted with gasoline, dry-cleaning solvents, or other
flammable and explosive substances such as solvents.
3. Do NOT leave machine unattended when in use.
4. Do not add gasoline, dry-cleaning solvents or other flammable or
explosive substances to the wash water. These substances give off
vapors that could ignite or explode.
5. Under certain conditions, hydrogen gas may be produced in a hot water system that has
not been used for 2 weeks or more. If this is the case, before using your washing machine,
turn on all hot water faucets and let the water flow from each faucet for several minutes. This
will release any accumulated hydrogen has. Do not smoke or use an open flame during this
process.
6. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is in use.
7. Before the appliance is removed from service or discarded, remove the door.
8. Do not reach into the appliance if the tub or agitator is moving.
9. Do not install or store this appliance where it will be exposed to the weather.
10. Do not tamper with controls.
11.Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in the user-maintenance instructions or in published user-repair
manual. Also make sure that you understand the instructions completely and have the
skills to carry them out.
12. Do not use fabric softeners or products to eliminate static unless recommended by the
manufacturer of the fabric softener or product.
13.Do not use heat to dry articles containing foam, rubber or similarly textured rubber-like
materials.
14.Keep area around the exhaust opening and adjacent surrounding areas free from the
accumulation of lint, dust and dirt.
15. The interior of the appliance and exhaust duct should be cleaned periodically by qualified
service personnel.
16.Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking
oils may contribute to a chemical reaction that could cause a load to catch fire.
17. This appliance must be grounded. Refer to the INSTALLATION INSTRUCTIONS for
grounding details.
SAVE THESE INSTRUCTIONS
Majestic LLC © 01/01/2006
Welcome...
Congratulations.WelcometothegrowingfamilyofMajestic™Applianceowners.By
choosingaMajesticAppliancesmodelasyourlaundryapplianceyounotonlyfound
thebestinreliabletechnology,butaboveallyouhavefoundafaithfulanduntiring
convenienceappliance.
Yourmachineisstrong,reliableandlonglasting.Allthosequalitieswhichhavemade
theMajestic™trademarkfamoustheworldover.
Aboveall,Majesticproductsareeasytouse.Readthisowner’smanualcarefullysince
itcontainsalltheinstructionforsafeinstallation,useandmaintenance.Rememberto
keepyourowner’smanualinasafeplacesothatyoucanrefertoitwheneveryouneed
to.
Foradditionalinformationandcontactwiththeourstaff,weinviteyoutovisitourweb
site.
http://www.MajesticAppliances.com
(MajesticApplianceshasmadeiteasytoregisteryourappliance
online.Justgotoourwebsiteandclickon“OnlineRegistration”.
Registeringyourproductisessentialtoreceivewarrantyservice.)
Weofferawiderangeofapplianceproducts,someofwhichmightsuityourneeds.We
alsoofferourrevolutionaryMajesticAppliances.TVweboption,whereyoucanview
orientationmoviesonthewebaswellascommentsfromotherusersandfrequently
askedquestions.WelcometoourFamily!
Majestic LLC © 01/01/2006
Table of Contents
Instant help
Page 4
Getting things ready to install
your appliance
Unpacking, Inspecting, Electricity, Closets/
Alcoves, Plumbing, Venting
Page 7
For best results washing
Page 11
Stain Removal
Page 12
Troubleshooting
Page 13
Maintenance tips
Page 15
Warranty Information
Preparation, sorting, inspecting,
pre-wash treatments, helpful laundry hints,
simple controls, detergent disspensers
Removing Stains of all kinds on all Fabrics
Washing, Drying, Vibration, Optimizing dry time,
wrinkles, draining
Water,exterior, interior, winterizing, detergent,
pump, technical specifications, Obtaining
Service
Registering your appliance via the in≠ternet,
Extended Warranty options, ordering
maintenance manuals
Majestic LLC © 01/01/2006
Installing/Removing
Getting things ready to install
your appliance
Unpacking, Inspecting, Electricity, Closets/Alcoves,
Plumbing, Venting
Unpacking
•Check the shipped appliance for
shipping damage. It is your responsibility
to register any damage with the freight company delivering the product.
•Remove the strapping, then slide the cardboard surround off the machine.
Re≠move the foam protecting material and the plastic bag.
•Write down the serial number from the box or the back of the machine.
•Destroy the carton, plastic bags and foam parts after appliance has been
unpacked.
•Children should never be left alone or unattended in the area where
appliances being unpacked.
• If you have any doubts, do not use the appliance and call on a qualified
technician.
OWNER RESPONSIBLE
FOR DAMAGE RESULTING
FROM TIPPING MACHINE
AFTER REMOVING
SHIPPING BOLTS. AVOID
TIPPING MACHINE
FORWARD AFTER
SHIPPING BOLTS ARE
REMOVED
REMOVING THE FOAM DRUM SUPPORT
REPLACING THE METAL BOTTOM PAN.
EXTRA CARE HAS BEEN TAKEN TO PREVENT SHIPPING
DAMAGE. MAJESTIC IS THE ONLY COMPANY WHO SHIPS THEIR
APPLIANCES WITH A DRUM SUPPORT TO REDUCE TRANSIT
DAMAGE. THE FOAM DRUM SUPPORT MUST BE REMOVED. HERE
WE DEMONSTRATE HOW TO ACCOMPLISH THIS.
SHIPPING
BOLTS MUST
REMAIN IN
MACHINE
DURING THIS
PROCESS!
Carefully tip the unit
from front to back making sure it can’t tip all the
way over.
Tip the unit the other
direction from the back
and remove the leveling
legs totally
Remove the foam drum
support.
Slide the bottom pan so
that the front slots in the
pan fit over the feet of
the leveling legs.
With the unit tipped
back, loosen the leveling
legs a few turns.
Replace the rear leveling
legs and tighten them
down securely.
Page 5
Majestic LLC © 01/01/2006
Go to the front of the
machine and retighten
the leveling legs and you
are done.
REMOVING THE FOAM DRUM SUPPORT
REPLACING THE METAL BOTTOM PAN.
WARNING!!! IN ORDER TO REMOVE THE
FOAM DRUM SUPPORT AND REPLACE THE
METAL BOTTOM PAN, THE BOTTOM OF THE
MACHINE MUST BE ACCESSED. SHIPPING
BOLTS MUST REMAIN IN THE APPLIANCE
WHILE ACCOMPLISHING THIS STEP IN THE
PREPARATION PHASE OF THE INSTALLATION.
Inspecting WHEN TO REMOVE SHIPPING BOLTS!
WARNING!!! TIPPING THE MACHINE TO POSITION IT FOR USE
MUST BE DONE WITH THE SHIPPING BOLTS STILL IN THE
MACHINE!
TIPPING THE MACHINE WITHOUT SHIPPING BOLTS, CAN CAUSE
THE INNER DRUM TO IMPACT OTHER INTERNAL PARTS, THUS
DAMAGING THEM. POSITION THE MACHINE AS CLOSE AS
POSSIBLE TO IT’S FINAL POSITION AND THEN REMOVE SHIPPING
√
BOLTS.
INSPECT CONTENTS
[ ] Owners Manual
Brass Pressure Regulators
[ ] (Must be installed on hot and
cold water inlet. Failure to do
so can damage the internal
components and cause water
damage for which the
installer/owner will be responsible!)
[ ] Warranty Registration Card
[ ] Majestic Literature
[ ] Hoses have washers in
both ends.
ATTENTION:
DO NOT TAKE
OUT SHIPPING
BOLTS UNTIL
MACHINE IS
POSITIONED
WITHIN A FEW
INCHES OF ITS
FINAL INSTALLTION POINT. TIPPING THE UNIT
OR MOVING IT
WITHOUT SHIPPING BOLTS
WILL VOID WARRANTY.
Brass Pressure
Regulators
installed on back of
appliance.
Majestic LLC © 01/01/2006
Page 6
Installing/Removing
Getting things ready to install
your appliance (continued)
Electricity
Make sure that the voltage and frequency available correspond with the values stated on the data plate located at
the back of the machine and that the electric system is dimensioned to withstand the maximum current shown on
the data plate. If the socket the machine is connected to does not correspond with the plug, replace the plug with
a suitable one and avoid using adapters or shunts since they could cause over heating and burn out.
Grounding
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord
having and equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING- Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified or service representative or personnel if you are in doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided with the appliance: if it will not fit the outlet, have a proper outlet installed by a
qualified electrician.
Electrical Specifications:
Voltage/Amperage - 110V, 12 Amp, 60 Hz 3 Prong plug attached to the appliance in the factory
Circuit/Protection - 3 wires single phase, 110V, 60 Hz, AC separate 15 amp circuit or greater.
Recessed, Closet and Alcove Installations
This appliance may be installed in a recessed area, closet or alcove. All measurements are in inches.
• If the appliance is to be installed in a closet with zero clearance on the side of the appliance, a total of 12
square inches of free air space movement to the back of the unit must be allowed into the closet.
• If a door is to be installed that potentially encloses the unit while running, the door must allow for a minimum
of 20 square inches of free air movement. There must also be a 1” space from the front of the unit to the closed
door and 1” from the back of the unit to the wall. Additional spacing should be considered for easy installation,
servicing, removal and compliance with applicable local, state and federal codes.
• The floor must be able to support at least 280 lbs and a surface that is solid and level. If machine is to be
placed in cabinet, up off the floor, it may be necessry to secure the drum with a tether to prevent excessive drum
movement. Plese call Majestic Appliances for more information.
• Installations in RV’s or Marine pleasure craft suggest that the machine might best be installed midships in the
boat, or over the axles of the RV where movement is at a minimum.
Adequate blocking should prevent extreme movement when installed in an RV or Marine pleasure craft.
If the appliance is to
be installed in a closet,
the installation must be
completed by a qualified
person or service
representative.Adequete
blocking to secure unit is
required.
Additional clearances for
floor, wall or door moldings
may be required.
Page 7
Majestic LLC © 01/01/2006
Installing/Removing
Getting things ready to install your
appliance (continued)
Plumbing - Water, Drains
WATER CONNECTION
1. This appliance can be used with either hot/cold or cold/cold connections.
2. The hoses supplied have either a straight end or an elbow end. The elbow
end is meant to connect to the washer. Be sure to connect the hot hose to
the hot side of the appliance itself, the cold side to the cold connection.
(See picture) The straight end to the 3/4” BSP standard hose bib thread.
3. MAKE SURE WASHERS ARE INSTALLED IN EACH END OF THE SUPPLY
HOSES.
4. Ensure that water connections are free from debris or sediment.
6. BRASS PRESSURE REDUCERS MUST BE INSTALLED TO PROTECT
COMPONENTS INSIDE THE APPLIANCE.IMPORTANT ! CHECK THREADS
ON THE MACHINE, THE BRASS PRESSURE REDUCERS AND THE SUPPLY
HOSES TO ENSURE THEY ARE CLEAN. DO NOT USE EXCESSIVE FORCES.
TIGHTEN BY HAND. DO NOT USE POWER TOOLS.
Connection of the drain hose to standpipe
• Outlet end of drain hose (See figure 2) must be at least 20” above bottom of washer. Do NOT block top of standpipe closes with tape
or other materials. An air break must be provided at the standpipe to avoid siphoning.
• Connect the drain hose to a standpipe (with internal diameter of at least 3.2 cm or 1 1/4” min. diameter) with a minimum carry away
volume of 7 gallons. The top of the standpipe must be 20” minimum from the botton of the appliance. Place drain hose for drainage into
a sink tub or standpipe, ensuring that there are no kinks or bends. The free end must be at a height of 80 cm (31 1/2”) from the floor,
the hose must be fixed in the appropriate hook on the upper part of the back panel (fig.4)
DO NOT INSERT THE END IF THE DRAIN HOSE MORE THAN 6” INTO
THE STANDPIPE. INSERTING MORE MAY CAUSE THE APPLIANCES TO
HAVE INSUFFICIENT DRAINAGE.
CORRECT LEVELING OF UNIT IS
ESSENTIAL
It is important for the machine to be
perfectly level. The angle of inclination on
the work surface must not be more than
2 degrees. For this reason the machine
is fitted with adjustable feet used for
leveling the machine before use. In the
case of carpeted flooring, remember to
check that the ventilation in the support
area is not plugged.
Figure 2
Page 8
Majestic LLC © 01/01/2006
Washing
For best results washing
Preparation, sorting, inspecting, pre-wash treatments,
helpful laundry hints, simple controls, detergent dispensers
Preparation
Sorting
Before you begin washing, taking a few simple steps will help you have a
better washing experience and save wear and tear on your clothing as well.
1) Read factory labels for washing instructions
2) Pre-treating heavily soiled areas will also improve washing results.
3) Obtain and use Majestic™ Low Suds Laundry Soap or any other
commercial brand that keeps over sudsing in check. Use 1 to 2 ounces.
4) Your Majestic™ has over 13 different wash cycles that can last as long
as 120 minutes or as short as 35. Select the one that is right for the load.
Separate laundry according to fabric type, color and how dirty things are.
Also consider separating clothing that generate lint from clothes that do
not typically generate much lint. Cottons, synthetics, and woolen fabrics
for starters. Color fast products vs. those that might bleed and fade on to
other clothing. What size load? A good rule of thumb is that clothes
should be visible in the window of the machine from 1/2 to 2/3’s
full. Another way of stating it is 10-12 lbs. wet. THE NUMBER ONE
CAUSE OF EARLY MACHINE FAILURE IS OVERLOADING! OVER
LOADING MACHINE WEAR IS NOT COVERED UNDER WARRANTY
Inspecting
This goes without saying, but check pockets for loose change, and other hidden impediments.
Fastening all zippers, hooks, and buttons will prevent damage to garments and to the machine.
Turning knit garments inside out will also protect the garment. Using a mesh laundry pouch for
delicate items such as tights and stockings,bras, shoulder pads and underwear can prevent tangling.
Also, if a garment is torn or damaged, washing and drying will only make it worse. Take a minute and
do a bit of mending. It will enhance fabric care in the long run.
Pre-Wash treatments
Your laundry appliance has a built in assistant to take care of your pre-wash feature. Besides
individually treating garments as need arises, also consider using a longer wash cycle if necessary
that includes use of the pre-wash section of the detergent drawer. Often children’s play clothes and
men’s work clothes take a beating and can use some extra cycles to come clean.
Helpful laundry hints
Detergent - Because this is a front loading machine, your Majestic™ requires less of almost
everything, from laundry detergent to fabric softener to bleach. LOW SUDS detergents are even
more convenient in a front loader, because of the efficiency of clothes on clothes agitation. FABRIC
SOFTENER can actually improve dry times, but NEVER USE SOFTENER SHEETS OR OVERUSE
SOFTENER. It could cause damage to your machine. And using bleach can whiten clothes when
nothing else will. Always dilute bleach before using. Too much bleach can damage fabrics.
Page 9
Majestic LLC © 01/01/2006
Washing
For best results washing (continued)
Preparation, sorting, inspecting, pre-wash treatments, helpful
laundry hints, simple controls, detergent dispensers
Selecting/setting the wash program.
Blue is
for Cotton,
up to 120
minutes.
Red is for
Wool
Green is for
Synthetic
Fabrics
Use Majestic Laundry Detergent. Cost effective.
On the web at http://www.thehotdeal.com or call
us toll free at 1-800-678-8002.
Majestic™ controls offer a simple approach that Select the program you want to use, based
on the clothing you are planning to wash. Blue is for cotton loads, green for synthetics, and red for
wool. With the machine off, turn the selector knob clockwise until you have selected the wash cycle of
your choice. Use the chart on page 11 for more details. Like your home machine, it is best to turn the
power off before manually advancing the timer. LIke you home appliance, turning off the power before
manually advancing the timer is best practice. Otherwise damage can occur.
After you select the wash cycle, the timer will rotate until the cycle is finished. You are done
when the timer has reached the at the end of the cycle. If you have set the machine for drying, the
dry cycle begins automatically when the wash timer rotates to the star. You can reduce the rinse cycle
on any of your selections by selecting the “Economic” button. On smaller loads the “economic button”
saves you from using excess water, a Majestic™ exclusive.
*
Page 10
Majestic LLC © 01/01/2006
Washing
For best results washing (continued)
Preparation, sorting, inspecting, pre-wash treatments,
helpful laundry hints, simple controls, detergent dispenser
Controls, detergent dispenser
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Washer Control This control
turns clockwise and allows
you to select any of 14 wash
cycles for any load. It is best
to adjust this with the power
off. Blue is for Cotton, green
for synthetics and red for
wool.
Economic Button
This is a very useful button that will save you a lot
of money. It reduces water
consumption when rinsing.
If you have a small load use this button and reduce water consumption.
Spin Speed Control
This control permits the
selection of your own desired
speed for the spin cycle. The
higher the RPM in spin, the
less water remains in the
clothes and the quicker the
dry cycle. Some fabrics are
easily wrinkled. In these
cases, a lower spin speed can
be selected.
No Spin Button/Soak
This button allows you the option
of excluding the spin phase of the
wash cycle when washing delicate
or woolen fabrics.On recent models
this button is a SOAK button, that
stops the machine to allow soaking
in fabric softener.
ON/OFF Button
This button supplies electrical
power to the appliance.
Detergent Drawer
The detergent dispenser is divided into
4 compartments marked 1,2, A and C.
1 Pre-wash detergent
2 Wash detergent
A Softeners, conditioners and
perfumes.
C Bleach
Page 11
Majestic LLC © 01/01/2006
Guide for Selecting Programs on your Majestic™ laundry appliance
Type of Fabric and
degree of soiledness
Detergent
for Prewash
Detergent
for wash
Softener
Bleach
Pre-Wash: Heavily soiled
white laundry and color fast
fabrics * †
Yes
Yes
Yes
Yes
Heavy Duty: White and
color fast fabrics * †
No
Yes
Normal:Mixed cotton,
synthetics and color fast
fabrics †
No
Yes
Express: Colors / whites †
Water
Temp
Approx.
Wash
Time
Prewash,wash, rinse,
extended spin. High water
level.
Cold
120 min
Yes
Heavy duty , rinses,
extended spin
Hot
90 min
Yes
Moderate, rinse, extended
spin
Warm
60 min
No
Yes
Normal, rinse, extended spin
Cold
45 min
Rinses
No
Yes
Rinses
Cold
Softener
No
Yes
Softener added
Cold
Spin Cycle
No
Extended spin
Drying cycle for natural
fibers
No
Heavy fabric drying
Heavily soiled synthetic and
color fast fabrics †
No
Yes
Heavy duty, anti-crease
delicate spin
Normally soiled synthetic
and color fast fabrics †
No
Yes
Synthetic fabrics with
delicate colors †
No
Rinses
Softener/Ant Crease **
Spin Cycle
No
Draining, delicate spin
Drying cycle for natural
fibers
No
Delicate drying
Woolens †
No
Yes
Delicate wash
Cold
Rinses
No
Yes
Rinses
Cold
Softener/Ant Crease **
No
Yes
Softener added
Cold
Spin Cycle
No
Yes
Delicate Spin
Yes
Description of Wash Cycle
60-90 min
Warm
90 min
Moderate, anti-crease
delicate spin
Cold
60 min
Yes
Normal, anti-crease delicate
spin
Cold
45 min
No
Yes
Rinses
Cold
No
Yes
Softener added
Cold
60-90 min
45 min
* - TIP: You can reduce wash time by stopping at the end of selected cycle and advancing timer
to rinse cycle. For example: Prewash setting when timer stops at heavy duty setting advance to
rinse, you will have a 90 minute wash in hot water.
** - IMPORTANT: Timer is designed to stop at Anti-crease symbol to allow clothes to soak in fabric
softener for as long as the customer feels necessary. You must advance the timer manually one
click to finish the rinse and spin cycle.
† - NOTE: BLEACH & SOFTENER: There will always be residual water in the bleach and softener
tray. As you add bleach or softener for a wash load any residual water will not adversely affect the
bleach or softener. If your detergent tray has only 3 compartments, put bleach and softener in the
third compartment.
Page 10
Majestic LLC © 01/01/2006
Stains
Tips on Stain Removal
BALLPOINT INK
Hold stain against towel, spray closely from behind with aerosol hair spray. Ink should transfer to towel
BEVERAGES
Soak in cool water. Re-wash with stain remover. Launder using chlorine bleach (if safe for fabric) or oxygen bleach.
BLOOD
Immediately rinse with cool water. For dried stains, soak in warm water with a product containing enzymes. Launder.
CANDLE WAX
Scrape off as much as possible with dull side of knife, then iron between absorbent paper, changing paper until wax is absorbed.
CHOCOLATE
Pre-wash with product containing enzymes in warm water or treat with pre-wash stain remover. Launder.
COLLAR, CUFF SOIL
Pre-wash with stain remover, liquid laundry detergent or paste of granular detergent and water. Launder.
COSMETICS
Pre-wash with stain remover, liquid laundry detergent or paste of granular detergent and water or rub with bar of soap. Launder.
DAIRY PRODUCTS
Soak in a product containing enzymes for at least 30 minutes (hours for aged stains). Launder.
DEODORANTS & ANTI-PERSPIRANTS
Pre-treat with liquid laundry detergent. Launder. For heavy stains pre-treat with pre-wash stain remover. Allow to stand 5 to 10 minutes.
Launder using an oxygen bleach.
EGG
Soak in product containing enzymes. Launder.
FRUIT JUICE
Rinse with cool water.
GRASS
Soak in product containing enzymes. If stains persist, launder using a chlorine bleach (if safe for fabric) or oxygen bleach.
GREASE SPOTS, OIL
Pre-treat with pre-wash stain remover or liquid laundry detergent. For heavy stains, place stain face down on clean paper towels. Apply
cleaning agent to back of stain. Replace paper towels under stain frequently. Let dry, rinse and launder using hottest water safe for
fabric.
INK
Use ink eradicator on undyed, untreated linen.
LEMON, LIME JUICE, VINEGAR
Rinse immediately with cool water.
LIPSTICK
On pure linen, rub with a little salad oil to dissolve lipstick, then launder to remove oil.
MEAT JUICE
Rinse with cool, never hot, water.
MILDEW
Badly mildewed fabrics may be beyond repair. Launder stained item using chlorine bleach, (if safe for fabric). Or soak in oxygen bleach
and hot water. Then launder.
PERSPIRATION
Use pre-wash stain remover or rub with bar of soap. If color of fabric has changed, apply ammonia to fresh stains, white vinegar to old
stains and rinse. Launder using hottest water safe for fabric.
RED WINE
Cover with salt if stain is fresh, then rinse with cool water. If stain has dried, try club soda.
SCORCH
Treat same as for mildew (listed above).
TAR
Scrape residue from fabric. Place stain face down on paper towels. Sponge with cleaning fluid. Replace towels frequently. Launder in
hottest water safe for fabric.
TOMATO
Rinse with cool water.
WHITE WINE
Page 11
Use club soda.
Majestic LLC © 01/01/2006
Troubleshooting tips
Read here, then call us
Even though your washer has been carefully designed and constructed, something may
still go amiss with your machine. Before rushing to technician, please check that the
operations listed below have been carried out. In many cases you will save time, money
and a bother. Our statistics show that many calls made to our service representatives
could have been solved with a little more attentions to these basic operations.
The washer won’t start
Check that:
• the plug is pushed right into the main socket
• the door is closed tight
• the ON/OFF button has been pressed
The washer won’t fill with water
Check that:
• the tap is open and properly connected to the inlet pipe
• the inlet pipe is not bent
• the inlet pipe is placed at least 80cm/32in. above ground level
The washer drains continuously
Check that:
• the drain hose is not blocked
• the drain hose is placed at least 80 cm/20 inches above ground level but not more than
1 meter/40 inches above ground level.
• the drain pump doesn’t work, the filter net of the drain pump is blocked
There is too much foam in the tub
Check that:
• the detergent being used is meant for automatic machines and not for washing by hand
that the amount used is correct as stated in this manual and not more
The washer vibrates too much when spinning
Check that:
• the shipping bolts have been removed (see installation manual)
• the machine is level
• the washing load is according to the instructions given in this booklet
The washer fills up with water and won’t drain.
Check that:
• The drain hose is only 6” into the stand pipe.
• The drain hose is not clogged
• Standpipe is correct specification
Wrinkling
Check that:
• avoid mixing heavy fabrics with light fabrics
• Load your dryer to allow for enough room for clothes to tumble
• Make sure you are not using the cotton drying cycle with synthetic clothes
• the recommendations for the maximum loads and drying times have been followed
Page 12
Majestic LLC © 01/01/2006
Owner Care
Maintenance Tips
Owner Care
Water,exterior, interior, winterizing, detergent, pump,
technical specifications
Water Hoses
Periodically check both ends of the water supply hoses to ensure that the washers have no cracks or deterioration and
that the hoses themselves have no kinks, bulges or worn spots. Replacing inlet hoses from time to time can prevent hose
failure and water damage.
Exterior
Keeping the exterior of the unit clean will preserve the value of your investment. Use a soft cloth and liquid cleanser to
clean and maintain the exterior. Periodically clean the exterior vent and hose for any lint build up.
Interior
Do not use solvents either to clean the machine or to do the wash.Clean the detergent dispenser ever so often. This is
very simple and should be done with water. Detergent dispenser - Your machine has an extractable dispenser to make it
even easier. From time to time, using water and a damp clothes remove excess detergent, softener and any build up of
bleach that may have accumulated in the detergent drawer.
Winterizing
To winterize your appliance, follow these steps:
1) Turn the power off
2) Put 1/2 quart of R.V.type potable antifreeze in the machine and close the door
3) Turn the program selector knob to Spin. Turn the power on and let the appliance spin for 1-2 minutes
4) Turn the power off and unplug the washer.
5) Shut off water at both faucets and disconnect water inlet hoses from faucets and drain.
6) Put 1/2 quart R.V. type potable anti-freeze in machine. DONE!
To put the appliance back into service.
1) Make sure the RV Water supply is clear of antifreeze.
2) Hook up the power and water as before.
3) Run the water through the delicate cycle with 2/3 tablespoon of detergent to clean out appliance.
If you are putting antifreeze in the water lines of an RV or Boat, run the machine until you see pink water introduced into
the drum. Then turn the power off and advance the timer to spin. Turn the power back on and spin for 30 seconds to get
antifreeze into the entire system. Now turn the power off and continue steps 4 and 5 and 6 above.
Pump
Self Cleaning Pump - Your washer dryer is equipped with a self-cleaning pump. It is therefore
not necessary to carry out cleaning and maintenance operations. Some objects such as
buttons, coins, etc., will sometimes drop into the pump and must be removed. These items
become trapped in a special “anti-chamber” which can be reached through the front part of the
pump. Open cover to pump, turn counter clockwise to access pump chamber, and remove any
coins, buttons, etc. Pump chamber should be inspected every six months.
Note: Some water may spill out when removing the cover. Place towel on floor to absorb water.
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Majestic LLC © 01/01/2006
/Preparing your appliance for service
Service
MAJESTIC™ has hundreds of service agents all over the country including
a partnership with the Sears Network of Appliance Service, with over
15,000 service agents. Call us on our toll free hotline (1-800-678-8002)
and we will serve your needs. Remember that if your service call is the
result of component failure we will be happy to cover it under your warranty.
Misinstallation, owner abuse or frivilous service requests are not
covered under warranty. See actual warranty agreement. Our call
center is available Monday through Friday from 8:00 am to 4:00 PM Pacfic
timeZone. You will find our technicians helpful, knowledgeable and friendly
and available from 7 am to 3:30 Pacific time.
PREPARING YOUR APPLIANCE - Your Majestic Appliance may have
been installed in a home, condominium or apartment. Clothes, detergent
and other items must be cleared away and units must be accessible. RV
or Marine installations require that the owner remove trim, doors and other
items as well as repositioning the machine to make the back accessible.
Remote Locations
In certain cases, even the largest appliance manufacturers do not have service in remote locations. Having product in a home is one thing. Having appliances in a home that moves all the
time is another as in an RV or a boat. Majestic has taken serveral important steps to accommodate this difficult situation. Service knowledge on demand™ is one such step that only
Majestic offers. Often appliance dealers who service traditional home appliances can view our
training movies online and make a repair where no other option would be available. But after
all of these steps are exhausted Majestic Appliances may have to request that an RV Owner
drive to the nearest authorized service dealer in order for us to provide service.
Improper installations, by owners or dealers are the responsibility of the installer. Majestic is
happy to provide technical support in such cases. Service costs and travel expense will be paid
by the owner and negotiated between the owner and the installer. Please run your machine
after it is initially installed through all cycles to verify that the machine works and has
been installed according to installation guidelines.
Page 17
Majestic LLC © 01/01/2006
Owner Care
Warranty Information
Your Majestic™ appliance is covered by this warranty
under normal personal, family, household or RV use in
the US and Canada
Your Majestic™ Appliance is covered under the limited warranty for 1 full year from the
original purchase, on the mechanical parts. Only when installed in accordance with the
instructions in the manual does our warranty apply. It is the option of the factory to replace
or repair any part or material which becomes defective as a result of poor workmanship or
material under normal personal, family or household use.
During this one year, Majestic™ Appliance will provide all labor and parts necessary to repair
any defect as long as the appliance has been installed and operated in accordance with the
instructions provided. In the case of a tight installation, including RV’s or Marine pleasure
craft, providing ready access to the appliance is the responsibility of the owner including
wood or metal trim, doors or hardware. In all cases our flat rate schedule for labor applies.
In no event, shall Majestic™ Appliances or its parent company, be liable for incidental or
consequential damages or for damages resulting from external causes such as abuse,
misuse, incorrect voltage or acts of God. This warranty does not cover service calls which
do not involve defective workmanship. Trip fees are also not covered under this warranty.
Incorrect installation procedures or materials not provided by Majestic™ appliances are not
covered. Therefore, service calls, diagnosis, and repair costs for a service call which does
not involve defective workmanship or materials will be the responsibility of the consumer/
owner. This might include but is not restricted to, improper hookup or leveling, cleaning of air
and/or water filters, replacing broken door handles, or excessive movement caused by travel
or recreation or installation.
Being fair, most work is covered. If the machine has malfunctioned Majestic™ covers it. If
the installer/consumer has omitted or done something to cause the machine to malfunction,
they cover it. Warranty registration and proof of purchase are required for any warranty
service.
You can call us toll free at 1-800-678-8002 for service. Our address is
Majestic Appliances, LLC
3201 NW Lower River Rd. #9
Vancouver, WA 98660
Extended Warranty Information
Contact us at our office for up-to-date information on extended warranty costs. You can
obtain an additional warranty for 1 or 2 additional years through our exclusive warranty
agreement. To be eligible for this warranty you must use the machine for personal
use, not in a commercial application, purchase the coverage, register the contract
and received your contract number or certificate. The unit must be registered with our
warranty agency and have a contract number issued within the 30 days of ownership,
to the original owner, or this offer is void. You can apply for extended warranties
online at http://www.thehotdeal.com our online partner.
Page 18
Majestic LLC © 01/01/2006
Owner Care
Accessories
You have a broad selection of installation and owner
accessories available. Just ask your local deale or
give us a call.
PN 17-1051 Dryer Vent Kit includes:
Louvered Vent Hood
Pipe and Collar
UL Lised Transition Duct
(2) Clamps
PN 17-1052 Econo Outside Vent
Calcium filled Polypropylene
Melting Point 325 Degrees Approx.
UV Inhibitor added
Opens with ease for maxiumu exhaust flow
Curved Louvers for quieter operation
Durable Weather Resistant
Dimensions - 6” wide x 6” tall x 5/8” flange depth
Free - 4” diamteter - 19.5 square inches.
PN 17-1054 Deluxe Chrome Outside Vent
Die cast ZAMAK with chrome finish
Black polypropylene flange
4” hose adapter
Pre-drilled for #8 screws
dimensions - 54.25” tall x 5.8 “ wide
x 2.25” deep
PN 17-1053 Econo Outside Vent
UV Inhibitor
Paintable ABS
Melting Point 325 degrees approx.
UV Inhibitor added
Easy installation
Rubber Flap quiet when traveling
Durable Weather Resistant
Dimensions - 5. 25” wide 6” tall x 2 25” deep
Free Air - 4” diameter = 19.5 Square Inches
PN 17-1056 drip Pan
High Density ABS
PN 17-1050 Stackable
Attaching Kit
Part for stacking the washer
and dryer separates
Page 19
PN 17-1054 Majestic Laundryu Detergent
Low Sudsing Action
Approved in all 50 states
Majestic LLC © 01/01/2006
SEARS is a registered trademark of Sears Brands, LLC.
Majestic LLC © 01/01/2006
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