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USER’S GUIDE
DCP-8070D
Version A
UK/IRE
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: DCP-8070D
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt; and
may support an insurance claim by you in the event of product loss covered by insurance
© 2009 Brother Industries, Ltd.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i
ii
Table of Contents
Section I General
1
2
3
General information 2
Symbols and conventions used in the documentation ....................................2
Accessing Brother Support (Windows ® )..........................................................5
Loading paper and documents 9
Loading paper in the standard paper tray........................................................9
Loading paper in the multi-purpose tray (MP tray) ........................................10
Recommended paper and print media ..........................................................13
Handling and using special paper .................................................................15
Using the automatic document feeder (ADF) ................................................18
General Setup 20
Section II Copy
4 Making copies 26
Enlarging or reducing the image copied ........................................................27
Adjusting Brightness and Contrast ................................................................29
Making N in 1 copies (page layout) ...............................................................30
Section III Direct printing
5 Printing data from a USB Flash memory drive or a digital camera supporting mass storage 36
Creating a PRN or PostScript ® 3™ file for direct printing....................................36
Section IV Software
6 Software features 40
iii
Section V Appendixes
A
B
C
D
Safety and legal 44
Options 53
Troubleshooting and routine maintenance 55
If you are having difficulty with your machine ................................................55
Cleaning the outside of the machine .............................................................77
Cleaning the laser scanner window...............................................................79
Menu and features 93
How to access the menu mode .....................................................................94
iv
E
F
G
Specifications 102
Glossary 111
Index 112
v
Section I
General
General information
Loading paper and documents
General Setup
I
2
1
General information
Using the documentation
Thank you for buying a Brother machine!
Reading the documentation will help you make the most of your machine.
1
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
1
Bold
Italics
Courier
New
Bold style identifies keys on the machine control panel or computer screen.
Italicized style emphasizes an important point or refers you to a related topic.
Courier New font identifies the messages shown on the LCD of the machine.
WARNING
Warnings tell you what to do to prevent possible personal injury.
CAUTION
Cautions specify procedures you must follow or avoid to prevent possible minor injuries.
IMPORTANT
IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
1
Accessing the
Software User’s Guide
1
This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer and
Scanner. When you are ready to learn detailed information about these operations, read the Software User's Guide.
Viewing documentation
1
Viewing documentation (Windows
®
)
To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where
XXXX is your model name) from the program group, and then click
User's Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
1 a
Turn on your PC.
Insert the Brother CD-ROM labelled
Windows ® into your CD-ROM drive.
b
If the language selection screen appears, click your language.
c
If the model name screen appears, click your model name. The CD-ROM main menu will appear.
General information
If this window does not appear, use
Windows
®
Explorer to find and run the
Start.exe program from the root directory of the Brother CD-ROM.
d
Click Documentation.
e
Click the documentation you want to read:
HTML documents (2 manuals):
User's Guide for stand-alone operations and
Software User's Guide in HTML format.
This format is recommended for viewing on your computer.
PDF documents (3 manuals):
User's Guide for stand-alone operations, Software User's Guide and Quick Setup Guide.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and
PDF Reader software are required.)
1
3
4
Chapter 1
How to find scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
1
Software User's Guide:
Scanning a document using the TWAIN driver in Chapter 2
Scanning a document using the WIA driver (Windows
®
XP/Windows Vista
®
) in
Chapter 2
Using ControlCenter3 in Chapter 3
1
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides:
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE application.
1
Viewing documentation (Macintosh)
a
Turn on your Macintosh.
Insert the Brother CD-ROM labelled
Macintosh into your CD-ROM drive.
b
The following window will appear.
1 c
Double-click the Documentation icon.
d
If the language selection screen appears, double-click your language.
e
Double-click the top page file to view the
User's Guide for stand-alone operations and Software User's Guide in HTML format.
f
Click the documentation you want to read.
User's Guide
Software User's Guide
Note
The documents are also available in PDF format (3 manuals): User's Guide for stand-alone operations,
Software User's Guide and
Quick Setup Guide. The PDF format is recommended for printing the manuals.
Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF
Reader software are required.)
How to find scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
1
Software User's Guide:
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Presto! PageManager User's Guide:
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
1
1
General information
Accessing Brother Support
(Windows ® )
1
You can find all the contacts you will need, such as Web support (Brother Solutions
Center).
Click Brother Support on the main menu.
The following screen will appear:
1
To access our web site
(http://www.brother.com/) click
Brother Home Page.
For the latest news and product support information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/), click
Supplies Information.
To return to the main page, click Back or if you have finished, click Exit.
5
Chapter 1
Control panel overview
1
1 LCD
Displays messages to help you set up and use your machine.
2 Data LED
The LED will flash depending on the machine status.
3 Menu keys:
Menu
Lets you access the Menu to program your settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the current setting.
OK
Lets you store your settings in the machine.
d or c
Press to scroll backwards or forwards through menu selections.
a
or b
Press to scroll through the menus and options.
4 Numeric keys
Use these keys to enter text or numbers.
5 Stop/Exit
Stops an operation or exits from a menu.
6 Start
Lets you start making copies or scanning.
7 Scan
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide on the CD-ROM.)
8 Duplex
You can choose Duplex to copy on both sides of the paper. (Print only)
6
General information
1
9 Print keys:
Direct
Lets you print data from a USB Flash memory drive connected directly to the machine. (See
Printing data directly from the USB Flash memory drive or digital camera supporting
Secure
You can print data saved in memory when you enter your four-digit password. (For details about using the Secure key, see the Software
User’s Guide on the CD-ROM.)
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory.
To cancel multiple print jobs, hold down this key until the LCD shows
Job Cancel (All)
.
10 Copy keys:
Options
You can quickly and easily choose temporary settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
7
Chapter 1
Data LED indications
The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status.
1
LED LED Status
LED is off.
Machine Status
Ready Mode
LED is on.
LED is blinking.
Data remaining in Memory
Receiving Data
Description
The machine is ready to print, in sleep mode, there is no print data, or the power switch is off.
Print data remains in the machine memory.
The machine is either receiving data from the computer, processing data in memory, or printing.
8
2
Loading paper and documents
2
Loading paper and print media
The machine can feed paper from the standard paper tray or multi-purpose tray.
When you put paper into the paper tray, note the following:
If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
2
Loading paper in the standard paper tray
2
2
Printing on plain paper, thin paper, bond paper, recycled paper or transparencies from the paper tray
a
Pull the paper tray completely out of the machine.
2 b
While pressing the blue paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
9
Chapter 2 c
Fan the stack of paper well to avoid paper jams and misfeeds.
d
Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down.
1
Loading paper in the multi-purpose tray (MP tray)
2
You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, envelopes, labels or transparencies.
Printing on thick paper, bond paper, envelopes, labels and transparencies
2
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
IMPORTANT
Make sure the paper guides touch the sides of the paper so it will feed correctly.
e
Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
f
Fold out the support flap (1) to prevent paper from sliding off the face-down output tray.
When the back output tray is pulled down, the machine has a straight paper path from the
MP tray through to the back of the machine.
Use this paper feed and output method when you want to print on thick paper, bond paper, envelopes, labels or transparencies.
IMPORTANT
Remove each printed sheet or envelope immediately to prevent a paper jam.
a
Open the back cover (back output tray).
1
10
b
<For printing envelopes only>
Pull down the two blue levers, one on the left-hand side and one on the righthand side, toward you as shown in the illustration below.
Loading paper and documents d
Pull out the MP tray support (1) and unfold the flap (2).
2 c
Open the MP tray and lower it gently.
2 1 e
While pressing the paper side guide release lever, slide the paper guides to fit the width of the paper that you are going to use.
IMPORTANT
Make sure the paper guides touch the sides of the paper so it will feed properly.
f
Put the envelopes (up to 3), thick paper, labels or transparencies in the MP tray with the top edge first and the print side face up. Make sure that the paper stays under the maximum paper mark (b).
11
Chapter 2
Unprintable area
Unprintable area for copies
The figures show unprintable areas.
2 2
1
Document
Size
A4
Letter
Top (1)
Bottom (1)
3 mm
3 mm
Left (2)
Right (2)
2 mm
4 mm
1
Note
This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper.
The unprintable area changes with the paper size.
Unprintable area when printing from a computer
When using the printer driver the printable area is smaller than the paper size, as shown below.
2
Portrait
1
2 2
Landscape
1
2 2
2
2
1
1
Portrait
Landscape 1
2
1
2
Windows
®
printer driver and
Macintosh printer driver
4.23 mm
6.35 mm
4.23 mm
5.08 mm
BRScript Driver for Windows
®
and
Macintosh
4.23 mm
4.23 mm
4.23 mm
4.23 mm
Note
The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size.
12
Acceptable paper and other print media
2
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, transparencies, labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying.
Use paper that is 60 to 105 g/m
2
.
Use labels and transparencies which are designed for use in laser machines.
DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the paper immediately after printing.
When you use transparencies remove each sheet immediately to prevent smudging or paper jams.
Use long grain paper with a neutral Ph value, and a moisture content of approx.
5%.
Loading paper and documents
Recommended paper and print media
To get the best print quality, we suggest using the following paper.
2
Paper Type
Plain paper
Recycled Paper
Transparency
Labels
Envelope
Item
Xerox Premier TCF 80 g/m
2
Xerox Business 80 g/m
2
Xerox Recycled Supreme
80 g/m
2
3M CG3300
Avery laser label L7163
Antalis River series (DL)
2
Type and size of paper
The machine loads paper from the installed standard paper tray or multi-purpose tray.
2
Standard paper tray
Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the
table in Paper capacity of the paper trays on page 14. The standard paper tray can
hold up to 250 sheets of Letter/A4 size paper
(80 g/m 2 ). Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
2
Multi-purpose tray (MP tray)
The MP tray can hold up to 50 sheets of plain paper (80 g/m
2
) or up to 3 envelopes. Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
2
13
Chapter 2
The name for the paper trays in the printer driver in this Guide are as follows:
Tray
Standard paper tray
Multi-purpose tray
Name
Tray 1
MP Tray
Paper capacity of the paper trays
Paper Tray
(Tray #1)
Multi-purpose tray
(MP tray)
Paper size
A4, Letter, Executive,
A5, A5 (Long Edge), A6,
B5 and B6.
Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
Paper types
Plain paper, Thin paper,
Bond paper and
Recycled paper.
Transparency
Plain paper, Thin paper,
Thick paper,
Bond paper,
Recycled paper,
Envelopes and Labels.
Transparency
No. of sheets up to 250
[80 g/m
2
] up to 10 up to 50
[80 g/m
2
] up to 3 (envelopes) up to 10
Recommended paper specifications
The following paper specifications are suitable for this machine.
Basis weight
Thickness
Roughness
Stiffness
Grain direction
Volume resistivity
Surface resistivity
Filler
Ash content
Brightness
Opacity
75-90 g/m
2
80-110 µm
Higher than 20 sec.
90-150 cm
3
/100
Long grain
10e
9
-10e
11
ohm
10e
9
-10e
12 ohm-cm
CaCO
3
(Neutral)
Below 23 wt%
Higher than 80%
Higher than 85%
2
2
2
14
Handling and using special paper
2
The machine is designed to work well with most types of xerographic and bond paper.
However, some paper variables may have an effect on print quality or handling reliability.
Always test samples of paper before purchasing to ensure desirable performance.
Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
Do not use inkjet paper because it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine's fusing process (200 degrees centigrade).
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
Loading paper and documents
Types of paper to avoid
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
2
2
1
1 2mm or greater curl may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine.
This damage may not be covered under any Brother warranty or service agreement.
15
Chapter 2
Envelopes
Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can only be fed from the MP tray.
Do not print envelopes using duplex printing.
We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.
Check the following:
Envelopes should have a lengthwise sealing flap.
The sealing flaps should be folded crisply and correctly (irregularly cut or folded envelopes may cause paper jams).
Envelopes should consist of two layers of paper in the area circled in figure below.
2
Types of envelopes to avoid
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
2
1 1
1 Feeding direction
Envelope joints that are sealed by the manufacturer should be secure.
We recommend that you do not print within 15 mm of the edges of envelopes.
• with double flaps as shown in figure below
16
• with sealing flaps that have not been folded at purchase
• with sealing flaps as shown in figure below
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Loading paper and documents
Labels
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Label sheets should not exceed the paper weight specifications described in this User’s
Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
Labels can be fed from the MP Tray.
2
Types of labels to avoid
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
2
2
IMPORTANT
DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
17
Chapter 2
Loading documents
Using the automatic document feeder (ADF)
The ADF can hold up to 20 pages of A4 sized paper and feeds each sheet individually. Use standard 80 g/m 2 paper and always fan the pages before putting them in the ADF.
2
Recommended environment
2
2
Temperature: 20 to 30 ° C
Humidity: 50% - 70%
Paper: Xerox Premier TCF 80 g/m
2
or Xerox
Business 80 g/m 2
IMPORTANT
• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or fabric.
• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
Note
To scan documents that are not suitable
for the ADF, see Using the scanner glass on page 19.
Make sure documents written with ink are completely dry.
a
Unfold the ADF output tray (1).
1 b
Fan the pages well.
c
Place your document face down, top
edge first in the ADF until you feel it touch the feed roller.
Note
Remove all printed documents from the
ADF output tray before placing any new documents in the ADF.
18
d
Adjust the paper guides (1) to fit the width of your document.
1
Loading paper and documents b
Using the document guidelines on the left and top, place the document in the upper left hand corner with the document face down on the scanner glass.
2
Using the scanner glass
You can use the scanner glass to copy or scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.
Note
To use the scanner glass, the ADF must be empty.
a
Lift the document cover.
2 c
Close the document cover.
IMPORTANT
If the document is a book or is thick do not slam the cover or press on it.
19
20
3
General Setup
Paper settings
Paper Type
Set up the machine for the type of paper you are using. This will give you the best print quality.
a
Do one of the following:
To set the paper type for the
MP Tray
press Menu, 1, 1, 1, 1.
To set the paper type for Tray#1 press Menu, 1, 1, 1, 2.
b
Press a or b to choose Thin, Plain,
Thick
, Thicker, Transparency or
Recycled Paper
.
Press OK.
c
Press Stop/Exit.
3
3
Paper Size
You can use several different sizes of paper for printing copies: A4, Letter, Legal,
Executive, A5, A5 L, A6, B5, B6 and Folio.
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document.
a
Do one of the following:
To set the paper size for the
MP Tray
press Menu, 1, 1, 2, 1.
To set the paper size for Tray#1 press Menu, 1, 1, 2, 2.
b
Press a or b to choose A4, Letter,
Legal
, Executive, A5, A5 L, A6, B5,
B6
, Folio or Any.
Press OK.
c
Press Stop/Exit.
Note
• Legal, Folio and Any size appears only when you choose the MP tray.
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.
• If you chose Transparency for the
Paper Type you will only be able to choose Letter, Legal, Folio or A4
3
3
Tray Use in copy mode
You can change the priority tray that the machine will use for printing copies.
When you choose Tray#1 Only or
MP Only
, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD.
Insert the paper in the empty tray.
To change the tray setting follow the instructions below: a
Press Menu, 1, 4, 1.
b
Press a or b to choose Tray#1 Only,
MP Only
, MP>T1 or T1>MP.
Press OK.
c
Press Stop/Exit.
Note
• When loading the documents in the ADF and MP>T1 or T1>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.
• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.
3
General Setup
Tray Use in print mode
You can change the default tray the machine will use for printing from your computer. a
Press Menu, 1, 4, 2.
b
Press a or b to choose Tray#1 Only,
MP Only
, MP>T1 or T1>MP.
Press OK.
c
Press Stop/Exit.
Note
• The setting in the printer driver will take priority over the setting made on the control panel.
• If the control panel is set to Tray#1 Only or MP Only and you choose Auto Select in the printer driver, the machine pulls the paper from that tray.
3
3
21
Chapter 3
Volume settings
Beeper volume
When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from
High
to Off.
a
Press Menu, 1, 2.
b
Press a or b to choose Off, Low, Med or
High
.
Press OK.
c
Press Stop/Exit.
3
3
Ecology features
Toner Save
You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default setting is Off.
a
Press Menu, 1, 3, 1.
b
Press a or b to choose On or Off.
Press OK.
c
Press Stop/Exit.
Note
We do not recommend Toner Save for printing Photo or Greyscale images.
Sleep Time
3
3
The Sleep Time setting can reduce power consumption by turning off the fuser while the machine is idle.
You can choose how long the machine must be idle before it goes into sleep mode. When the machine receives computer data or makes a copy, the timer will be reset. The default setting is 005 minutes.
While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.
a
Press Menu, 1, 3, 2.
b
Enter the length of time the machine is idle before entering sleep mode. Press
OK.
c
Press Stop/Exit.
3
22
Automatic daylight savings time
You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Autumn.
a
Press Menu, 5, 2.
b
Press a or b to choose On or Off.
Press OK.
c
Press Stop/Exit.
3
LCD Contrast
You can change the contrast to make the
LCD look lighter or darker.
a
Press Menu, 1, 5.
b
Press b to make the LCD lighter. Or, press a to make the LCD darker.
Press OK.
c
Press Stop/Exit.
3
User Settings List
You can print a list of the settings you programmed.
a
Press Menu, 5, 5.
b
Press Start.
c
Press Stop/Exit.
3
General Setup
3
23
24
Chapter 3
Section II
Copy
Making copies
II
26
4
Making copies
How to copy
Entering copy mode
1 Stack/Sort/Duplex
2 Copy ratio and copy layout
3 Contrast
4 Quality
5 Number of copies
Making a single copy
a
Load your document.
b
Press Start.
4
4
4
Making multiple copies
a
Load your document.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Start.
Note
To sort your copies, see Sorting copies
Stop copying
4
To stop copying, press Stop/Exit.
4
4
Copy options
(temporary settings)
When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations.
The machine returns to its default settings one minute after copying.
Enlarging or reducing the image copied
You can choose the following enlargement or reduction ratios:
4
Press
100%
*
97% LTRiA4
94% A4iLTR
91% Full Page
85% LTRiEXE
83%
78%
70% A4iA5
50%
Custom(25-400%)
Auto
200%
141% A5iA4
104% EXEiLTR
* The factory setting is shown in Bold with an asterisk.
When set to Auto, the machine calculates the reduction ratio that best fits the paper size
the paper tray is set to. (See Paper Size on page 20.)
Auto
is only available when using the ADF.
4
Making copies
Custom(25-400%)
allows you to enter a ratio from 25% to 400%.
To enlarge or reduce the next copy follow the instructions below: a
Load your document.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Enlarge/Reduce.
d
Do one of the following:
Press a or b to choose the enlargement or reduction ratio you want.
Press OK.
Press a or b to choose
Custom(25-400%)
.
Press OK.
Use the dial pad to enter an enlargement or reduction ratio from
25%
to 400%. (For example, press
5 3 to enter 53%.)
Press OK.
e
Press Start.
Note
Page Layout Options 2 in 1(P), 2 in 1(L),
4 in 1(P) or 4 in 1(L) are not available with
Enlarge/Reduce.
4
27
28
Chapter 4
Using the Options key
Use the Options key to quickly set the following copy settings temporarily for the next copy.
Press Menu selections
Press a or b, then press OK
Options
Press a or b, then press OK
Page
4
Quality Auto
*
Text
Stack/Sort
(appears when the document is in the ADF)
Brightness
Contrast
Page Layout
Photo
Stack
*
Sort b
-nnnno+a b
-nnnon+a b
-nnonn+a* b
-nonnn+a b
-onnnn+a b
-nnnno+a b
-nnnon+a b
-nnonn+a* b
-nonnn+a b
-onnnn+a
Off(1 in 1)
*
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
MP>T1
*
Tray Select
T1>MP
#1(XXX)
MP(XXX)
1
‘’XXX’’ is the paper size.
The factory settings are shown in Bold with an asterisk.
Improving copy quality
You can choose from a range of quality settings. The default setting is Auto.
Auto
Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
Text
Suitable for documents containing only text.
Photo
Suitable for copying photographs.
To temporarily change the quality setting, follow the steps below: a
Load your document.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Options.
Press a or b to choose Quality.
Press OK.
d
Press a or b to choose Auto, Text or
Photo
.
Press OK.
e
Press Start.
To change the default setting, follow the steps below: a
Press Menu, 2, 1.
b
Press a or b to choose the copy quality.
Press OK.
c
Press Stop/Exit.
4
Making copies
Sorting copies using the ADF
4
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a
Unfold the ADF output tray and place your document face down in the ADF input tray.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Options and a or b to choose
Stack/Sort
.
Press OK.
d
Press a or b to choose Sort.
Press OK.
e
Press Start.
Adjusting Brightness and
Contrast
4
4
Brightness
Adjust the copy brightness to make copies darker or lighter.
To temporarily change the copy brightness setting, follow the steps below:
4 a
Load your document.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Options.
Press a or b to choose Brightness.
Press OK.
d
Press a to make a lighter copy or press b
to make a darker copy.
Press OK.
e
Press Start.
29
Chapter 4
To change the default setting follow the steps below: a
Press Menu, 2, 2.
b
Press a to make a lighter copy or press b
to make a darker copy.
Press OK.
c
Press Stop/Exit.
Contrast
Adjust the contrast to help an image look sharper and more vivid.
To temporarily change the contrast setting, follow the steps below:
4 a
Load your document.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Options.
Press a or b to choose Contrast.
Press OK.
d
Press a or b to increase or decrease the contrast.
Press OK.
e
Press Start.
To change the default setting follow the steps below: a
Press Menu, 2, 3.
b
Press a or b to increase or decrease the contrast.
Press OK.
c
Press Stop/Exit.
Making N in 1 copies
(page layout)
You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
1
IMPORTANT
• Please make sure the paper size is set to
Letter
, A4, Legal
.
• (P) means Portrait and (L) means
Landscape.
• You cannot use the Enlarge/Reduce setting with the N in 1 feature.
You can choose Legal and Folio for MP Tray only.
4 a
Load your document.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Options.
Press a or b to choose Page Layout.
Press OK.
d
Press a or b to choose 2 in 1 (P),
2 in 1 (L)
, 4 in 1 (P),
4 in 1 (L)
or Off(1 in 1).
Press OK.
e
Press Start to scan the page.
If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go
f
After the machine scans the page, press 1 to scan the next page.
Next Page?
1.Yes 2.No
30
g
Put the next page on the scanner glass.
Press OK.
Repeat steps f and g for each page of
the layout.
h
After all the pages have been scanned,
Place the document face down in the direction shown below:
4
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
Making copies
Tray selection
You can change the Tray Use only for the next copy.
a
Load your document.
b
Use the dial pad to enter the number of copies (up to 99).
c
Press Options.
Press a or b to choose Tray Select.
Press OK.
d
Press a or b to choose the MP>T1,
T1>MP
, #1(XXX) or MP(XXX).
Press OK.
e
Press Start.
Note
To change the default setting for Tray
Select, see Tray Use in copy mode on page 21.
4
4
4 in 1 (L)
31
Chapter 4
Duplex (2-sided) copying
If you want to use the duplex copy feature, load your document in the ADF.
If you get an Out of Memory message while you are making duplex copies, try
installing extra memory. (See Out of memory
4
Duplex Copy
(long edge flip)
1sidedi2sided L
Portrait
4
Landscape
1
2 2
1
2
2 a
Unfold the ADF output tray and place your document face down in the ADF input tray.
b
Enter the number of copies (up to 99) using the dial pad.
c
Press Duplex and a or b to choose
1sidedi2sided L
.
Press OK.
d
Press Start to copy the document.
Advanced Duplex Copy
(short edge flip)
1sidedi2sided S
Portrait
1
2
2
Landscape
1
2
2 a
Unfold the ADF output tray and place your document face down in the ADF input tray.
b
Enter the number of copies (up to 99) using the dial pad.
c
Press Duplex and a or b to choose
1sidedi2sided S
.
Press OK.
d
Press Start to copy the document.
Note
(L) means Long edge and (S) means
Short edge.
4
32
Out of memory message
If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.
4
Making copies
4
33
34
Chapter 4
Section III
Direct printing
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
III
5
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
5
With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
Note
• Some USB Flash memory drives may not work with the machine.
• If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.
Supported file formats
5
Direct Print supports the following file formats:
JPEG
Exif + JPEG
PRN (created by Brother driver)
TIFF (scanned by all MFC or DCP Brother models)
PostScript ® 3™ (created by the Brother
BRScript3 printer driver)
XPS version 1.0
1 PDF data including a JBIG2 image file, a JPEG2000 image file or transparency files are not supported.
Creating a PRN or
PostScript
®
3™ file for direct printing
5
Note
The screens in this section may vary depending on your application and operating system.
a
From the menu bar of an application, click File, then Print.
b
Choose
Brother DCP-XXXX Printer (1) and check the Print to file box (2).
Click Print.
1
2 c
Choose the folder you want to save the file to and enter the file name if you are prompted to.
If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.
36
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
Printing data directly from the USB Flash memory drive or digital camera supporting mass storage
5 a
Connect your USB Flash memory drive or digital camera to the USB direct interface (1) on the front of the machine.
1
1 b
When the machine has recognized the
USB flash memory drive or digital camera, the Direct key turns blue.
Press the Direct key.
c
Press a or b to choose the folder name or file name you want to print.
Press OK.
If you have chosen the folder name, press a or b to choose the file name you want to print.
Press OK.
Note
• Your digital camera must be switched from PictBridge mode to mass storage mode.
• If you want to print an index of the files, choose Index Print, and then press
OK. Press Start to print the data.
• File names that are stored in your USB
Flash memory drive can be displayed using the following characters on the LCD:
A B C D E F G H I J K L M N O P Q R S T
U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @
{ } ~ ! # ( ) & _ ^ d
Do one of the following:
Press a or b to choose a setting you need to change and press OK, and then press a or b to choose an option for the setting and press OK.
If you do not need to change the current default settings, go to
Print File Set
Paper Size e
Note
• You can choose the following settings:
Paper Size
Media Type
Multiple Page
Orientation
Duplex
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of these settings may not appear.
e
Press Start if you have finished.
5
37
Chapter 5 f
Press the dial pad key to enter the number of copies you want.
Press OK.
g
Press Start to print the data.
IMPORTANT
• To prevent damage to your machine, DO
NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
• DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.
Note
• If you want to change the default setting for the paper tray to feed paper from, press Menu, 1, 4, 2 to change the paper tray setting.
• You can change the default settings for
Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 4 to enter the
USB Direct I/F
Understanding the error messages
Once you are familiar with the types of errors that can occur while you print data from the
USB Flash memory drive or digital camera with Direct Print, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect an incompatible or broken device to the
USB direct interface. To clear the error, unplug the device from the USB direct interface.
(See Error and maintenance messages on page 66 for the detailed solution.)
5
38
Section IV
Software
Software features
IV
40
6
Software features
The HTML User’s Guide on the CD-ROM includes the User's Guide and
Software User's Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (Windows ® )
ControlCenter2 (Macintosh)
Note
See Accessing the Software User’s Guide on page 3.
How to read the HTML
User’s Guide
6
This is a quick reference for using the HTML
User’s Guide.
Windows ®
6
Note
If you have not installed the software, see
Viewing documentation (Windows ® ) on page 3.
a
From the Start menu, point to Brother,
DCP-XXXX from the programs group, then click
User's Guides in HTML format.
b
Click on the manual you want
(USER’S GUIDE or
SOFTWARE USER'S GUIDE) from the
Top Menu.
6
c
Click the heading you would like to view from the list at the left of the window.
Software features
Macintosh
a
Make sure your Macintosh is turned on.
Insert the Brother CD-ROM into your
CD-ROM drive.
b
Double-click the Documentation icon.
c
Double-click your language folder, and then double-click the top.html file.
d
Click on the manual you want
(USER’S GUIDE or
SOFTWARE USER'S GUIDE) in the top menu, and then click the heading you would like to read from the list at the left of the window.
6
6
41
42
Chapter 6
Section V
Appendixes
Safety and legal
Options
Troubleshooting and routine maintenance
Menu and features
Specifications
Glossary
V
A
Safety and legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10 °C and 32.5°C and the humidity is between 20% to 80% (without condensation.)
A
A
44
WARNING
DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive gasses, moisture or dust.
DO NOT place the machine near heaters, air conditioners, refrigerators, water or chemicals.
CAUTION
Avoid placing your machine in a high-traffic area.
Avoid placing your machine on a carpet.
DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply.
Disruption of power can wipe out information in the machine’s memory.
Make sure cables leading to the machine do not constitute a trip hazard.
Safety and legal
To use the machine safely
Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
A
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
A
This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely.
Plastic bags are used in the packing of your machine and drum unit. To avoid the danger of suffocation, keep these bags away from babies and children.
45
46
DO NOT use flammable substances, any type of spray or any organic solvent/liquids contains alcohol or ammonia to clean the inside or outside of the machine. Doing this may cause a fire
or electrical shock. See Routine maintenance on page 77 for how to clean the machine.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free soft cloth and dispose of it according to local regulations.
CAUTION
After you have just used the machine, some internal parts of the machine will be extremely hot.
When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustrations.
Safety and legal
To prevent injuries, be careful not to put your hands on the edge of the machine under the scanner or document cover as shown in the illustrations.
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
A
When you move the machine, grasp the side hand holds that are located at the bottom of the machine.
47
IMPORTANT
The fuser unit is marked with a Caution label. Please DO NOT remove or damage the label.
48
Safety and legal
Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning inside of the machine. DO NOT use liquid or aerosol cleaners. Use a dry lint-free soft cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
7 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.
9 Use only the power cord supplied with this machine.
10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people can walk on the cord.
11 Use the product in a well-ventilated area.
12 The power cord, including extensions, should be no longer than 5 metres.
DO NOT share the same power circuit with other high powered appliances, such as an air conditioner, copier, shredder, and so on. If you cannot avoid using the printer with these appliances, we recommend that you use a voltage transformer or a high-frequency noise filter.
Use a voltage regulator if the power source is not stable.
13 DO NOT place anything in front of the machine that will block printed pages. DO NOT place anything in the path of printed pages.
14 Wait until pages have exited the machine before picking them up.
A
A
49
15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool or in a wet basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an electrical shock).
DO NOT use this product in the vicinity of a gas leak.
50
Safety and legal
Libtiff Copyright and License
Use and Copyright
Copyright© 1988-1997 Sam Leffler
Copyright© 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY
DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY
OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
OF THIS SOFTWARE.
A
A
51
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United
States and other countries.
Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
Adobe, Flash, Illustrator, PageMaker, Photoshop, PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson
Corporation.
IBM
®
is either a registered trademark or a trademark of International Business Machines
Corporation in the United States and/or other countries.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
All other trademarks are the property of their respective owners.
A
52
B
Options
B
Memory board
This machine has 64 MB of standard memory and one slot for optional memory expansion.
You can expand the memory up to 576 MB by installing small outline dual in-line memory modules (SO-DIMM). When you add the optional memory, it increases the performance for both copier and printer operations.
In general, the machine uses industry-standard SO-DIMMs with the following specifications:
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64, 128, 256 or 512 MB
Height: 31.75 mm
Dram Type: SDRAM 2 Bank
For purchasing information and part numbers visit the Buffalo Technology website: http://www.buffalo-technology.com/
Note
• There may be some SO-DIMMs that will not work with the machine.
• For more information, contact your
Brother dealer.
B
Installing extra memory
a
Turn off the machine’s power switch.
b
Disconnect the interface cable from the machine, and then unplug the power cord from the electrical socket.
Note
Be sure to turn off the machine’s power switch before you install or remove the
SO-DIMM.
c
Remove the SO-DIMM cover and interface access cover.
B
B
53
d
Unpack the SO-DIMM and hold it by its edges.
IMPORTANT
To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.
e
Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-
DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).
1 2 f
Put the interface access cover and the
SO-DIMM cover back on.
g
Plug the machine’s power cord back into the electrical socket first, and then connect the interface cable. h
Turn on the machine’s power switch.
Note
To make sure that you have installed the
SO-DIMM properly, you can print the user settings page that shows the current
memory size. (See User Settings List on page 23)
54
C
Troubleshooting and routine maintenance
C
Troubleshooting
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
C
If you are having difficulty with your machine
Check the chart below and follow the troubleshooting tips.
Menu access difficulties
Difficulties
Key operations do not work.
Suggestions
Check the control panel is fitted correctly on the machine. Reinstall the control panel.
Copy difficulties
Difficulties
Vertical black line appears in copies.
The machine does not scan all the pages of your document.
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner
on page 78 and Cleaning the corona wire on page 81.)
Make sure that the ADF output tray does not contain more than 20 sheets.
C
C
C
C
55
Printing difficulties
Difficulties
No printout.
The machine prints unexpectedly or it prints garbage.
The machine prints the first couple of pages correctly, then some pages have text missing.
Suggestions
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 88.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 66.)
Check the machine is online:
(Windows Vista ® ) Click the Start button, Control Panel,
Hardware and Sound, and then Printers. Right-click
Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
(Windows
®
XP) Click the Start button and choose Printers. Right-click
Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
(Windows
®
2000) Click the Start button and choose Settings and then
Printers. Right-click Brother DCP-XXXX Printer. Make sure that
Use Printer Offline is unchecked.
Pull out the paper tray and wait until the machine stops printing. Then turn off the machine and disconnect from the power for several minutes.
Check the settings in your application to make sure it is set up to work with your machine.
Check the settings in your application to make sure that it is set up to work with your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
The headers or footers appear when the document displays on the screen but they do not show up when it is printed.
The machine does not print on both sides of the paper even though the printer driver setting is Duplex.
The machine is not printing or has stopped printing and the machine’s
Data LED is on.
Check the paper size setting in the printer driver. You need to choose A4 size of paper. (60 to 105 g/m
2
)
Press Job Cancel.
As the machine cancels the Job and clears it from the memory it may produce an incomplete printout.
C
56
Troubleshooting and routine maintenance
Scanning difficulties
Difficulties
TWAIN errors appear while scanning.
OCR does not work.
The machine does not scan all the pages of your document.
Suggestions
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the
Brother TWAIN driver.
Try increasing the scanning resolution.
Make sure that the ADF output tray does not contain more than 20 sheets.
Software difficulties
Difficulties
Cannot install software or print.
Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.
The machine does not print from
Adobe
®
Illustrator
®
.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the same.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.)
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C
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57
Paper handling difficulties
Difficulties
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
The machine does not feed paper from the MP tray.
How do I print on envelopes?
The scanned documents jam on the ADF output tray.
What paper can I use?
There is a paper jam.
Print quality difficulties
Suggestions
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not chosen in the printer driver.
If the LCD shows Paper Jam message and you still have a problem, see
Fan the paper well and put it back in the tray firmly.
Make sure that MP tray mode is chosen in the printer driver.
You can load envelopes from the MP tray. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for more information.)
Make sure your document is not too thin or too thick and are correctly loaded
in the ADF. (See Loading documents on page 18.)
Use the scanner glass to scan the document.
You can use thin paper, plain paper, thick paper, bond paper, recycled paper, envelopes, labels and transparencies that are made for laser machines. (For
details, see Acceptable paper and other print media on page 13.)
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C
Difficulties
Printed pages are curled.
Printed pages are smeared.
Printouts are too light.
Suggestions
Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray.
Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 13.)
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 13 and Basic tab in the Software User’s
Guide on the CD-ROM.)
If this problem occurs when making copies, set Toner Save mode to Off in the
machine menu settings. (See Toner Save on page 22.)
Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
58
Troubleshooting and routine maintenance
Improving the print quality
C
Examples of poor print quality
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
White lines across the page
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
White lines down the page
Hollow print
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Grey background
Recommendation
Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See
Acceptable paper and other print media on page 13.)
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting. (See Acceptable
paper and other print media on page 13 and Basic tab in the Software
User’s Guide on the CD-ROM.)
The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
Wipe the laser scanner windows with a dry, lint-free soft cloth. (See
Cleaning the laser scanner window on page 79.)
Make sure that a torn sheet of paper is not inside the machine covering the scanner window.
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 85.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 13.)
Choose Thick paper mode in the printer driver, choose Thick in the machine’s Paper Type menu setting or use thinner paper than you
are currently using. (See Paper Type on page 20 and Basic tab in the
Software User’s Guide on the CD-ROM.)
Check the machine’s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 44.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 13.)
Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of
background shading. (See Choosing a location on page 44.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 85.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
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60
Examples of poor print quality
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Page skewed
Ghost
B DEFGH abc efghijk
A C D b c d e
1 3 4
Wrinkles or creases
Recommendation
Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly. (See Loading paper in the standard
If you are using the MP tray, see Loading paper in the multi-purpose
The paper tray may be too full.
Check the paper type and quality. (See Acceptable paper and other
Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. (See
Acceptable paper and other print media on page 13.)
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other print media on page 13 and Basic tab in the Software
User’s Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
The fuser unit may be contaminated. Call your Brother dealer for service.
Check the paper type and quality. (See Acceptable paper and other
Make sure that paper is loaded correctly. (See Loading paper in the
standard paper tray on page 9.)
Turn over the stack of paper in the paper tray or rotate the paper 180° in the paper tray.
Examples of poor print quality
Troubleshooting and routine maintenance
Recommendation
Make sure that the envelope levers inside the back cover are pulled down when you print envelopes.
Envelope creases
Curled or wavy
Check the paper type and quality. High temperatures and high humidity will cause paper to curl.
If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper tray.
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61
Examples of poor print quality
Recommendation
Turn the paper over in the paper tray, and print again (excluding
Letterhead paper). If the problem remains, slide the Anti-Curl Switch as follows:
1 Open the back cover.
Curled
2 With one hand, use the tab (1) to lift the roller assembly, then use your other hand to slide the Anti-Curl Switch (2) in the direction of the arrow.
2 1
3 Close the back cover.
Lift up the Output Tray Support Flap (1).
1
Choose Reduce Paper Curl mode in the printer driver. (See Other
Print Options (For Windows
®
) or Print Settings (For Macintosh) in the
Software User's Guide on the CD-ROM.)
62
Examples of poor print quality
Troubleshooting and routine maintenance
Recommendation
Make ten copies of a blank, white sheet of paper. (See Making
multiple copies on page 26.) If the problem is not solved, the drum
unit may have glue from a label stuck on the OPC drum surface.
Clean the drum unit. (See Cleaning the drum unit on page 82.)
The drum unit may be damaged. Put in a new drum. (See Replacing
White Spots on black text
and graphics at 94 mm intervals
Black Spots at 94 mm intervals
Faint
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Toner specks
Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. (See Choosing a
If the whole page is too light, Toner Save mode may be on. Turn off
Toner Save mode in the machine menu settings or Toner Save
ROM.)
Clean the scanner window and the corona wire of the drum unit. (See
Cleaning the laser scanner window on page 79 and Cleaning the
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 85.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and
other print media on page 13.)
Clean the corona wire and the drum unit. (See Cleaning the corona
wire on page 81 and Cleaning the drum unit on page 82.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
The fuser unit may be contaminated. Call your Brother dealer for service.
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64
Examples of poor print quality
Recommendation
Clean the corona wire inside the drum unit by sliding the blue tab. Be
sure to return the blue tab to the home position (a). (See Cleaning the
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
The fuser unit may be contaminated. Call your Brother dealer for service.
All black
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Black toner marks across the page
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Line across the page
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 13.)
If you use label sheets for laser machines, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit.
(See Cleaning the drum unit on page 82.)
Do not use paper that has clips or staples because they will scratch the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged.
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 85.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
Clean the laser scanner window and the corona wire inside the drum
unit. (See Cleaning the laser scanner window on page 79 and
Cleaning the corona wire on page 81.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Black lines down the page
Printed pages have toner stains down the page
Clean the corona wire inside the drum unit by sliding the blue tab. Be
sure to return the blue tab to the home position (a). (See Cleaning the
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 85.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 88.)
The fuser unit may be smudged. Call your Brother dealer for service.
Examples of poor print quality
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Poor fixing
Troubleshooting and routine maintenance
Recommendation
Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position.
Choose Improve Toner Fixing mode in the printer driver. (See
Other Print Options (For Windows
®
) or Print Settings (For Macintosh) in the Software User’s Guide on the CD-ROM.)
If this selection does not provide enough improvement, choose
Thicker Paper in Media Type settings.
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Error and maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
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Error Message
20 Sheet Limit
Access Error
Cartridge Error
Cooling Down
Wait for a while
Cover is Open
Cover is Open
Cover is Open
Cause
The ADF output tray has reached its maximum capacity.
Action
Do one of the following:
To send the pages scanned so far to a server, press 1.Send.
To delete the scanned pages, press
2.Delete
.
If you send the pages already scanned and want to send the remaining pages to a server, remove the scanned sheets from the
ADF output tray and press Start.
Press Stop/Exit. Reinsert the device and try to print with Direct Print.
The device is removed from the
USB direct interface while the data is processing.
The toner cartridge is not installed correctly.
The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows
Cooling Down
, and
Wait for a while
.
Pull out the drum unit, take out the toner cartridge and put it back into the drum unit again.
Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.
If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.
If the fan is not spinning disconnect the machine from the power for several minutes, then reconnect it.
Close the front cover of the machine.
The front cover is not closed completely.
The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power.
The ADF is open while loading a document.
The ADF cover is not closed completely.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start.
Close the ADF cover of the machine and press Stop/Exit.
Close the ADF cover of the machine and press Stop/Exit.
66
Troubleshooting and routine maintenance
Error Message
Document Jam
Drum Error
Duplex Disabled
Fuser Error
Jam Duplex
Jam Inside
Jam MP Tray
Jam Rear
Jam Tray 1
No Paper
No Toner
No Tray
Cause
The document was not inserted or fed correctly, or the document scanned from the ADF was too long.
The corona wire on the drum unit needs to be cleaned.
The drum unit has reached the end of its life.
The duplex tray is not installed properly.
The temperature of fuser unit does not rise at a specified temperature within specified time.
The fuser unit is too hot.
The paper is jammed in the duplex tray.
The paper is jammed inside the machine.
The paper is jammed in the MP tray of the machine.
The paper is jammed in the back of the machine.
The paper is jammed in the paper tray of the machine.
The machine is out of paper or paper is not correctly loaded in the paper tray.
Action
See Document jams on page 70 or Using
the automatic document feeder (ADF) on page 18.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 81.)
Replace the drum unit. (See Replacing the
Remove the duplex tray and install it again.
Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
The toner cartridge or the drum unit and toner cartridge assembly is not installed properly.
The paper tray is not completely closed.
Do one of the following:
Refill the paper in the paper tray or MP tray.
Remove the paper and load it again.
Re-install the toner cartridge or the drum unit and toner cartridge assembly.
Close the paper tray properly.
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67
Error Message
Out of Memory
Cause
The machine’s memory is full.
Action
Copy operation in progress
Do one of the following:
Press Start to copy the scanned pages.
Press Stop/Exit and wait until the other operations in progress finish, and then try again.
Clear the data from the memory. (See
Out of memory message on page 33.)
Print operation in process
Output Tray Full
The ADF output tray has reached its maximum capacity
Print Unable XX
The machine has a mechanical problem.
Protected Device
The protect switch of the USB
Flash memory drive is on.
Rename the File
Replace Drum
Reduce print resolution. (See Advanced tab in the Software User’s Guide on the CD-
ROM.)
Remove the scanned pages from the ADF output tray. If you want to scan the remaining pages of your documents press Start.
Disconnect the machine from the power for several minutes, then reconnect it.
Turn off the protect switch of the USB Flash memory drive.
There is already a file on the USB
Flash memory drive with the same name as the file you are trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying to save.
The drum unit is the end of its life. Replace the drum unit with a new one.
Replace Fuser
Replace Laser
Replace PF Kit1
The drum unit counter was not reset when a new drum was installed.
(See Replacing the drum unit on page 88.)
1 Open the front cover, and then press
Clear/Back.
2 Press 1 to reset.
It is time to replace the fuser unit. Call your Brother dealer to replace the fuser unit.
It is time to replace the laser unit. Call your Brother dealer to replace the laser unit.
It is time to replace the paper feeding kit for Tray 1.
Call your Brother dealer to replace the
PF Kit 1.
Replace PF KitMP
It is time to replace the paper feeding kit for the MP tray.
Call your Brother dealer to replace the
PF Kit MP.
Replace Toner
Scan Unable XX
The toner cartridge is at the end of its life and printing is not possible.
The machine has a mechanical problem.
Replace the toner cartridge with a new one.
(See Replacing a toner cartridge on page 85.)
Disconnect the machine from the power for several minutes, then reconnect it.
68
Troubleshooting and routine maintenance
Error Message
Toner Low
Too Many Files
Unable to Scan.
Unusable Device
Cause
If the LCD shows Toner Low, you can still print; however, the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing.
There are too many files stored on the USB Flash memory drive.
There is a document in the ADF input and output tray.
An incompatible or broken device has been connected to the USB direct interface.
Action
Order a new toner cartridge now.
Reduce the number of files stored on the
USB Flash memory drive.
Remove the document from the ADF output tray.
Remove the USB Flash memory drive from the USB direct interface.
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69
Document jams
If the document is jammed, follow the steps below.
IMPORTANT
After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam.
C
Document is jammed in the top of the
ADF unit
C a
Take out any paper from the ADF that is not jammed.
b
Open the ADF cover.
c
Pull the jammed document out to the right.
Document is jammed under the document cover
a
Take out any paper from the ADF that is not jammed.
b
Lift the document cover.
c
Pull the jammed document out to the left.
C d
Close the document cover.
e
Press Stop/Exit.
Document is jammed at the ADF output tray
a
Take out any paper from the ADF that is not jammed.
b
Pull the jammed document out to the right.
C d
Close the ADF cover.
e
Press Stop/Exit.
c
Press Stop/Exit.
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Paper jams
To clear paper jams, please follow the steps in this section.
IMPORTANT
• Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
C
Troubleshooting and routine maintenance
Paper is jammed in the MP tray
If the LCD shows Jam MP Tray, follow these steps: a
Remove the paper from the MP tray.
b
Remove any jammed paper from in and around the MP tray.
C c
Press Start.
d
Fan the paper stack, and then put it back in the MP tray.
C
Note
• If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
• The LCD names for the paper trays are as follows:
• Standard paper tray: Tray 1
• Multi-purpose tray: MP Tray e
When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray.
71
Paper is jammed in Paper Tray 1
If the LCD shows Jam Tray 1, follow these steps:
C a
Pull the paper tray completely out of the machine.
Paper is jammed inside the machine
C a
Turn off the machine’s power switch.
Disconnect all cables and then unplug the power cord from the electrical socket.
b
Pull the paper tray completely out of the machine.
c
Use both hands to slowly pull out the jammed paper.
b
Use both hands to slowly pull out the jammed paper.
d
Press the front cover release button and open the front cover. c
Make sure the paper is below the maximum paper mark (b) of the paper tray. While pressing the blue paperguide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
d
Put the paper tray firmly back in the machine.
72
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam.
e
Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the paper tray opening.
Troubleshooting and routine maintenance
IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
f
Put the drum unit and toner cartridge assembly back in the machine.
C g
Close the front cover.
h
Put the paper tray firmly back in the machine.
i
Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine’s power switch.
73
Paper is jammed inside the drum unit and toner cartridge assembly
C a
Turn off the machine’s power switch.
Disconnect all cables and then unplug the power cord from the electrical socket.
b
Press the front cover release button and open the front cover.
IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
d
Push down the blue lock lever and take the toner cartridge out of the drum unit.
Take out the jammed paper if there is any inside the drum unit.
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam.
c
Slowly take out the drum unit and toner cartridge assembly.
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
e
Clear the jammed paper if there is any inside the drum unit.
74
f
Put the toner cartridge back into the drum unit until you hear it lock into place.
If you put it in correctly, the blue lock lever will lift automatically.
Troubleshooting and routine maintenance
Paper is jammed at the back of the machine
a
Turn off the machine’s power switch.
Disconnect all cables and then unplug the power cord from the electrical socket.
b
Press the front cover release button and open the front cover.
C g
Put the drum unit and toner cartridge assembly back in the machine.
h
Close the front cover.
i
Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine’s power switch.
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam.
C c
Slowly take out the drum unit and toner cartridge assembly.
75
IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
d
Open the back cover (back output tray).
g
Close the fuser cover and back cover
(back output tray).
h
Put the drum unit and toner cartridge assembly back in the machine.
e
Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
i
Close the front cover.
j
Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine’s power switch.
1 f
Pull the jammed paper out of the fuser unit.
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Paper is jammed in the duplex tray
a
Pull the duplex tray completely out of the machine.
C b
Pull the jammed paper out of the machine or the duplex tray.
c
Put the duplex tray back in the machine.
Troubleshooting and routine maintenance
Routine maintenance
C
WARNING
Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. (For more
information see Important safety
IMPORTANT
The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Cleaning the outside of the machine
C
C a
Turn off the machine. Disconnect all cables and then unplug the power cord from the electrical socket.
b
Pull the paper tray completely out of the machine.
77
c
Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust.
d
Remove any paper that is in the paper tray.
e
Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust.
Cleaning the scanner
a
Turn off the machine. Disconnect all cables and then unplug the power cord from the electrical socket.
b
Lift the document cover (1).
Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
C
1
2
3 f
Re-load the paper and put the paper tray firmly back in the machine.
g
Plug the machine’s power cord back into the electrical socket first and reconnect all cables. Turn on the machine.
c
In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
2
1
78
d
Plug the machine’s power cord back into the electrical socket first and reconnect all cables. Turn on the machine.
Note
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
Troubleshooting and routine maintenance
Cleaning the laser scanner window
C
WARNING
Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more
information see Important safety
IMPORTANT
DO NOT touch the laser scanner window with your fingers.
a
Before you clean the inside of the machine, turn off the machine.
Disconnect all cables and then unplug the power cord from the electrical socket.
b
Open the front cover and slowly take out the drum unit and toner cartridge assembly.
C
79
80
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam.
IMPORTANT
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
c
Wipe the laser scanner window (1) by wiping it with a dry, lint-free soft cloth.
1
• We recommend that you place the drum unit on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
d
Put the drum unit and toner cartridge assembly back in the machine.
e
Close the front cover.
f
Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine.
Cleaning the corona wire
If you have print quality problems, clean the corona wire as follows: a
Turn off the machine. Disconnect all cables and then unplug the power cord from the electrical socket.
b
Open the front cover and slowly take out the drum unit and toner cartridge assembly.
C
Troubleshooting and routine maintenance c
Clean the corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times.
1
Note
Be sure to return the blue tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
d
Put the drum unit and toner cartridge assembly back in the machine.
IMPORTANT
• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
e
Close the front cover.
C
81
f
Plug the machine’s power cord back into the electrical socket first and then reconnect all cables. Turn on the machine.
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Cleaning the drum unit
If you have print quality problems, clean the drum unit as follows.
a
Turn off the machine. And then unplug the power cord from the electrical socket. b
Open the front cover and slowly take out the drum unit and toner cartridge assembly.
C c
Push down the blue lock lever and take the toner cartridge out of the drum unit.
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
82
d
Put the print sample in front of the drum unit, and find the exact position of the poor print.
Troubleshooting and routine maintenance g
Put the toner cartridge back into the drum unit until you hear it lock into place.
If you put the cartridge in correctly, the blue lock lever will lift automatically.
e
Turn the drum unit gear by hand while looking at the surface of the OPC drum (1).
1 h
Put the drum unit and toner cartridge assembly back in the machine.
f
When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.
i
Close the front cover.
j
Plug the machine’s power cord back into the electrical socket first and then reconnect all cables. Turn on the machine.
C
IMPORTANT
• The drum is photosensitive so DO NOT touch it with your fingers.
• DO NOT clean the surface of the photosensitive drum with a sharp object.
• DO NOT use excessive force when cleaning the drum unit.
83
Replacing the consumable items
You will need to replace the consumable items when the machine indicates that the life of the consumable is over.
C
Toner cartridge Drum unit
Order No. TN-3230, TN-3280 Order No. DR-3200
IMPORTANT
• We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside.
• Be sure to reseal the consumable items tightly so that the material inside does not spill.
Note
• Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.
84
Replacing a toner cartridge
The High Yield toner cartridges can print approximately 8,000 pages
and the
Standard toner cartridges can print approximately 3,000 pages
. Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics). The machine is supplied with the Starter toner cartridge that will need to be replaced after approximately 2,000 pages. When a toner cartridge is running low, the LCD shows Toner Low.
1 Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Note
It is a good idea to keep a new toner cartridge ready for use when you see the
Toner Low
warning.
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine DO NOT touch the shaded parts shown in the illustration. If you do this you may get burned.
C
Troubleshooting and routine maintenance a
Press the front cover release button and open the front cover. b
Slowly take out the drum unit and toner cartridge assembly.
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
C
85
c
Push down the blue lock lever and take the used toner cartridge out of the drum unit.
WARNING
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
this machine, or the refilling of used cartridge with toner from other sources. If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridge other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
• Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.
d
Unpack the new toner cartridge. Gently shake from side to side several times to distribute the toner evenly inside the cartridge.
• Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine
Brother toner cartridges
(TN-3230/TN-3280). Brother cannot guarantee this optimum performance if toner or toner cartridge of other specifications are used. Brother does not therefore recommend the use of cartridge other than genuine Brother cartridges with e
Pull off the protective cover.
86
f
Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the lock lever will lift automatically.
Troubleshooting and routine maintenance i
Close the front cover.
Note
DO NOT turn off the machine or open the front cover until the LCD returns to the standby state.
Note
Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
g
Clean the corona wire of the drum unit by gently sliding the blue tab from right to left and left to right several times.
1
Note
Be sure to return the blue tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
h
Put the drum unit and toner cartridge assembly back in the machine.
C
87
Replacing the drum unit
The machine uses a drum unit to create print images on paper. If the LCD shows
Replace Drum
, the drum unit is near the end of its life and it is time to buy a new one.
Even if the LCD shows Replace Drum, you may be able to continue printing without having to replace the drum unit for a while.
However, if there is a noticeable deterioration in the output print quality (even before
Replace Drum
appears), then the drum unit should be replaced. You should clean the machine when you replace the drum unit.
(See Cleaning the laser scanner window on page 79.)
IMPORTANT
While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
C
1
Note
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job. The estimated drum life is
. The actual number of pages your drum will print may be significantly less than this estimate.
Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.
Drum yield is approximate, and may vary by type of use.
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine DO NOT touch the shaded parts shown in the illustration. If you do this you may get burned.
a
Press the front cover release button and open the front cover. b
Slowly take out the drum unit and toner cartridge assembly.
88
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting and routine maintenance e
Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the blue lock lever will lift automatically.
c
Push down the blue lock lever and take the toner cartridge out of the drum unit.
IMPORTANT
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Note
Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
f
Put the new drum unit and toner cartridge assembly in the machine.
Do not close the front cover.
g
Press Clear/Back.
Replace Drum?
1.Yes 2.No
To confirm you are installing a new drum, press 1.
h
When the LCD shows Accepted, close the front cover.
C
• Wait to unpack a new drum unit until immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
• Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.
d
Unpack the new drum unit.
89
Replacing periodic maintenance parts
The periodic maintenance parts will need to be replaced regularly to maintain the print quality. The parts listed below will have to be replaced after printing approximately 50,000 pages for PF Kit MP and 100,000 pages for
PF Kit 1, Fuser and Laser. Please call your
Brother dealer when the following messages appear on the LCD.
C
LCD message Description
Replace PF KitMP
Replace paper feeding kit for
MP tray.
Replace PF Kit1
Replace paper feeding kit for
Tray 1.
Replace Fuser
Replace Laser
Replace fuser unit.
Replace laser unit.
C
Machine Information
Checking the Serial Number
C
You can see the machine’s Serial Number on the LCD.
a
Press Menu, 5, 3.
b
Press Stop/Exit.
Checking the Page Counters
C
You can see the machine’s Page Counters for copies, printed pages, reports and lists or a summary total.
a
Press Menu, 5, 4.
b
Press a or b to see Total, List, Copy or Print.
c
Press Stop/Exit.
Checking the remaining life of parts
C
You can see the remaining life of the machine’s drum unit and periodic maintenance parts.
a
Press Menu, 5, 6.
b
Press a or b to choose 1.Drum,
2.Fuser
, 3.Laser, 4.PF kit MP or
5.PF kit 1
.
Press OK.
c
Press Stop/Exit.
C
90
Reset
You can reset all the machine settings back to the settings that were set at the factory.
Brother strongly recommends you perform this operation when you dispose of the machine.
Note
Unplug the interface cable before you reset.
a
Press Menu, 1, 7, 1.
b
Press 1 or 2 to choose 1.Reset or
2.Exit
.
c
If you choose 1.Reset in step b, you
will be asked to reboot the machine.
Press 1 or 2 to choose 1.Yes or 2.No.
If you choose 1.Yes, the machine will begin the Reset.
C
Troubleshooting and routine maintenance
Packing and shipping the machine
C
CAUTION
Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing.
When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you could void your warranty.
a
Turn off the machine.
b
Unplug all the cables and AC power cord from the machine.
c
Press the front cover release button and open the front cover. d
Take out the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit.
e
Put the drum unit and toner cartridge assembly into a plastic bag and seal the bag.
f
Close the front cover.
C
91
g
Put the styrofoam piece marked
“FRONT” into the original carton (1).
Wrap the machine in the plastic bag and put it in the original carton (2). Put the drum unit and toner cartridge assembly in as shown below (3). Put the User's
Guide (If available) and CD-ROM in the space at the back of the machine (4).
h
Take the two styrofoam pieces and match the front of the machine to the
“FRONT” mark on one of the styrofoam pieces, and the back of the machine to the “REAR” mark on the other styrofoam piece (5). Coil the cables and place them and the Quick Setup Guide in the spaces provided as shown below (6).
i
Close the carton and tape it shut.
92
D
Menu and features
D
On-screen programming
Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.
We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
D
Menu table
You can program your machine by using the
Menu table on page 95. These pages list the
menu selections and options.
Press Menu followed by the menu numbers to program your machine.
For example, to set Beeper volume to Low: a
Press Menu, 1, 2.
b
Press a or b to choose Low.
c
Press OK.
D
Memory storage
Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example,
Contrast) will be lost.
D
Menu keys
D
Access the menu.
Go to the next menu level.
Accept an option.
Exit the menu by pressing repeatedly.
Go back to the previous menu level.
Scroll through the current menu level.
D
Go back to the previous menu level or forward to the next menu level.
Exit the menu.
93
How to access the menu mode
a
Press Menu.
b
Choose an option.
Press 1 for General Setup menu.
Press 2 for Copy menu.
Press 3 for Printer menu.
Press 4 for USB Direct I/F menu.
Press 5 for Machine Info. menu.
You can also scroll through each menu level by pressing a or b for the direction you want.
c
Press OK when the option you want appears on the LCD.
The LCD will then show the next menu level.
d
Press a or b to scroll to your next menu selection.
e
Press OK.
When you have finished setting an option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
D
94
Menu and features
Menu table
The factory settings are shown in Bold with an asterisk.
Choose & OK Choose & OK to accept to exit
D
Main Menu Submenu
1.General Setup 1.Paper
Menu Selections Options
1.Paper Type 1.MP Tray Thin
Plain
*
Thick
Thicker
Transparency
Descriptions
Sets the type of paper in the MP tray.
Page
Recycled Paper
2.Tray#1 Thin
Plain
*
Sets the type of paper in the paper tray.
Thick
Thicker
Transparency
Recycled Paper
2.Paper Size 1.MP Tray A4
*
Letter
Sets the size of the paper in the
MP tray.
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Any
D
95
Main Menu
1.General Setup
(Continued)
Submenu
1.Paper
(Continued)
2.Beeper
3.Ecology
4.Tray Use
5.LCD Contrast
Menu Selections
2.Paper Size
Options
2.Tray#1 A4
*
(Continued)
Letter
Executive
A5
A5 L
A6
—
1.Toner Save
B5
B6
Off
Low
Med
*
High
On
Off
*
2.Sleep Time
1.Copy
2.Print
—
Range varies depending on model.
005Min
*
Tray#1 Only
MP Only
MP>T1
*
T1>MP
Tray#1 Only
MP Only
MP>T1
*
T1>MP
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Descriptions
Sets the size of the paper in the paper tray.
Page
Adjusts the ring volume.
Increases the page yield of the toner cartridge.
Conserves power.
Selects the tray that will be used for Copy mode.
Selects the tray that will be used for PC print.
Adjusts the contrast of the
LCD.
96
Menu and features
Main Menu Submenu
1.General Setup
(Continued)
Menu Selections
6.Document Scan 1.Glass ScanSize
7.Reset
0.Local Language
2.File Size 1.Color
1.All Settings
—
2.Gray
Options
A4
*
Letter
Descriptions
Adjusts the scan area of the scanner glass to the size of the document.
You can set your own default settings of the data compression rate.
Page
See
Software
User’s
Guide on the
CD-ROM.
Small
Middle
*
Large
Small
Middle
*
Large
1.Reset
2.Exit
(Choose your language.)
Restore all the machine settings to factory default.
Allows you to change the LCD language for your country.
See
Quick
Setup
Guide.
D
97
Main Menu
2.Copy
3.Printer
Submenu
1.Quality
2.Brightness
3.Contrast
1.Emulation
Menu Selections
—
—
—
—
Options
Text
Photo
Auto
*
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Auto(EPSON)
*
Auto(IBM)
HP LaserJet
BR-Script 3
Epson FX-850
IBM Proprinter
2.Print Options 1.Internal Font 1.HP LaserJet
2.BR-Script 3
Descriptions
You can choose the
Copy resolution for your type of document.
Adjust the brightness for copies.
Adjust the contrast for copies.
Chooses the emulation mode.
3.Duplex
4.Reset Printer
2.Configuration
3.Test Print
—
—
—
—
Off
*
On(Long Edge)
On(Short Edge)
1.Reset
2.Exit
Prints a list of the machine’s internal fonts.
Prints a list of the machine’s printer settings.
Prints a test page.
Enables or disables duplex printing. You can also choose long edge or short edge duplex printing.
Restores the printer settings to the original factory default settings.
Page
See
Software
User’s
Guide on the
CD-ROM.
98
Menu and features
Main Menu Submenu Menu Selections
4.USB Direct I/F 1.Direct Print 1.Paper Size
Options
A4
*
Letter
Legal
Executive
A5
A5 L
2.Media Type
A6
B5
B6
Folio
Thin
Plain
*
Thick
Thicker
Recycled Paper
3.Multiple Page 1in1
*
2in1
4in1
4.Orientation
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
Portrait
*
Landscape
5.Collate
6.Print Quality
On
*
Off
Normal
Fine
*
Descriptions
Sets the paper size when printing directly from the USB flash memory drive.
You can choose Legal and Folio for MP Tray only.
Page
Sets the media type when printing directly from the USB flash memory drive.
Sets the page style when printing multiple pages directly from the USB Flash memory drive.
Sets the page orientation when printing directly from the USB Flash memory drive.
Enables or disables the page collation when printing directly from the USB Flash memory drive.
Sets the print quality option when printing directly from the USB
Flash memory drive.
D
99
Main Menu Submenu
4.USB Direct I/F
(Continued)
1.Direct Print
(Continued)
Menu Selections
7.PDF Option
5.Machine Info.
2.Scan to USB
1.Date&Time
2.Auto Daylight
3.Serial No.
4.Page Counter
5.User Settings
6.Parts Life
8.Index Print
1.Resolution
2.File Name
—
—
—
—
—
1.Drum
2.Fuser
3.Laser
4.PF kit MP
5.PF kit 1
Options
Document
Simple
*
Details
*
Document&Markup
Document&Stamps
Color 100 dpi
Color 200 dpi
Color 300 dpi
Color 600 dpi
*
Descriptions
Sets the PDF option whether to print comments (Markup) or stamps in the PDF file along with the text.
Sets the index print option, simple format or details.
Sets the resolution to send the scanned data to USB Flash memory drive.
Page
See
Software
User’s
Guide on the
CD-ROM.
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
—
—
On
*
Off
Total
List
Copy
Enter the file name of the scanned data.
Allows the machine to name files created when using the scan to USB feature.
Changes for Daylight
Savings Time automatically.
You can check the serial number of your machine.
You can check the number of total pages the machine has printed during its life.
—
Lists your settings.
You can check the percentage of a machine part’s life that remains available.
See
Quick
Setup
Guide.
100
Menu and features
Entering text
When setting certain menu selections, you will need to type text characters. The dial pad keys have letters printed on them. The keys: # and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the required number of times to access the characters below:
D
Press Key
2
3
6
7
4
5
8
9 one time
A
D
M
P
G
J
T
W two times three times four times five times
B
E
C
F
2
3
A
D
N
Q
H
K
U
X
I
L
O
R
V
Y
4
5
6
S
8
Z
G
J
M
7
T
9
Inserting spaces
To enter a space in a number, press c once between numbers. To enter a space in a name, press c
twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect character, and then press Clear/Back.
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right before pressing the key again.
Special characters and symbols
Press l or #, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
D
Press l
Press #
Press 0 for for for
! # $ % & ' ( ) -
@ ^ _ ` { } ~
0
101
E
Specifications
General
Printer Type
Print Method
Laser
Electrophotography by semiconductor laser beam scanning
Memory Capacity 64 MB
LCD (liquid crystal display) 16 characters × 2 lines
Power Source 220 - 240V 50/60Hz
Power Consumption Peak:
Copying:
Sleep:
Standby:
1080 W
Average 570 W
Average 9 W
Average 80 W
1
When making a copy from one sheet
Dimensions
E
E
442 mm
390 mm
With Drum/Toner Unit: 15.3 kg
443 mm
Weight
102
Specifications
Noise level Sound power
:
Lw A d = 6.58 Bell (A)
Office equipment with Lw A d > 6.30 Bell (A) is not suitable for use in room where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.
Standby:
Sound pressure
Lw A d = 4.09 Bell (A)
Operating (Copying):
Standby:
L PA m = 56 dB (A)
L PA m = 30 dB (A)
1 Measured in accordance with ISO9296.
Temperature
Humidity
ADF (automatic document feeder)
Operating:
Storage:
10 to 32.5
°C
5 to 35 °C
20 to 80% (without condensation) Operating:
Storage: 10 to 90% (without condensation)
Up to 20 pages (Staggered) [80 g/m
2
]
Paper Tray
Recommended Environment for Best Results
Temperature: 20 to 30 °C
Humidity: 50% - 70%
Paper:
Xerox Premier TCF 80 g/m
2
or
Xerox Business 80 g/m
2
250 Sheets (80 g/m
2
)
E
103
Print media
Paper Input Paper Tray
Paper Type:
Paper Size:
Paper Weight:
Maximum Paper Tray
Capacity:
Thin paper, Plain paper, Bond paper
60 to 105 g/m 2
or Recycled paper
A4, Letter, B5 (ISO), A5, A5 (Long
Edge), B6 (ISO), A6 and Executive
Up to 250 sheets of 80 g/m 2 Plain paper
Multi-purpose tray (MP tray)
Paper Type:
Paper Size:
Paper Weight:
Maximum Multi-purpose tray
Capacity:
Thin paper, Plain paper, Thick paper,
,
Recycled paper, Envelopes or Labels
Width: 69.8 to 216 mm
Length:116 to 406.4 mm
60 to 163 g/m
Up to 50 sheets of 80 g/m
2
Plain paper
Up to 3 envelopes
1
2
For transparencies or labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
60 to 105 g/m 2 for duplex print.
Paper Output
Output Tray:
Back Output Tray:
Up to 150 sheets (face-down print delivery to the output paper tray)
One sheet (face-up print delivery to the back output tray)
Duplex Printing Paper Size:
Paper Weight:
Manual Duplex:
Automatic Duplex:
A4
60 to 105 g/m 2
Yes
Yes
E
104
Copy
Colour/Monochrome
Document Size
Copy Width
Multiple Copies
Reduce/Enlarge
Resolution
First Copy Out Time
Monochrome
ADF Width:
ADF Length:
148 to 215.9 mm
Scanner Glass Width:
Scanner Glass Length:
Max. 215.9 mm
Max. 297 mm
Max. 210 mm
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Max. 1200 × 600 dpi
Less than 10.5 seconds 2 (from READY mode)
1
2
5 sheet ADF input limit when using sheets longer than A4.
The first copy out time may vary depending on scanner lamp warm up time.
Specifications
E
E
105
Scan
1
2
3
Colour/Monochrome
TWAIN Compliant
WIA Compliant
Colour Depth
Resolution
Document Size
Yes/Yes
Yes (Windows ® 2000 Professional/XP/
XP Professional x64 Edition/Windows Vista ® )
Yes (Windows ® XP/Windows Vista ® )
24 bit colour
Up to 19200 × 19200 dpi (interpolated)
Up to 600 × 2400 dpi (optical)
Up to 600
(From ADF)
ADF Width: 148.0 to 215.9 mm
ADF Length:
148.0 to 355.6 mm
Scanner Glass Width:
Scanner Glass Length:
Max. 212 mm
8 bit levels
Max. 215.9 mm
Max. 297 mm
Scanning Width
Greyscale
For the latest driver updates, visit us at http://solutions.brother.com/.
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows ®
XP/Windows Vista
®
(resolution up to
19200 × 19200 dpi can be chosen by using the Brother scanner utility).
5 sheet ADF input limit when using sheets longer than A4.
E
106
Specifications
Emulations
Printer Driver
PCL6, BR-Script3 (PostScript ® 3™), IBM Pro-Printer XL, Epson FX-
850
Host-Based Driver for Windows ® 2000 Professional/
XP/XP Professional x64 Edition/Windows Vista ®
BR-Script3 (PPD file) for Windows ® 2000 Professional/
XP/XP Professional x64 Edition/Windows Vista ®
1
2
3
Resolution
Print Speed for
Simplex
Print Speed for
Duplex Printing
First Print Out Time
Macintosh Printer Driver for Mac OS X 10.3.9 or greater
BR-Script3 (PPD file) for Mac OS X 10.3.9 or greater
, HQ1200 (2400 × 600 dpi), 600 dpi, 300 dpi
Up to 28 pages/minute (A4 size)
Up to 13 sides/minute (A4 size)
Less than 8.5 seconds (from the READY state and standard tray)
For the latest driver updates, visit us at http://solutions.brother.com/.
Using 1200 dpi setting (1200 x 1200 dpi) the print speed will be slower.
The print speed may change depending on the type of document you print.
E
E
107
Interfaces
USB
Use a USB 2.0 interface cable (type A/B) that is no longer than 2 m.
1
2
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
Third party USB ports are not supported.
Direct Print feature
E
Compatibility
PDF version 1.7
1 , JPEG, Exif + JPEG, PRN (created by Brother printer
driver), TIFF (scanned by all Brother MFC or DCP models),
PostScript ® 3™ (created by Brother BR-Script 3 printer driver),
XPS version 1.0.
1
PDF data including a JBIG2 image file, a JPEG2000 image file or transparency files are not supported.
E
108
Specifications
Computer requirements
E
Version
Minimum System Requirements and Supported PC Software Functions
Computer Platform
& Operating System
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space to install
For
Drivers
For
Applications
Supported
PC
Software
Functions
Windows
®
Operating
Windows
®
2000
Professional
Windows
®
XP
Home
Windows
®
XP
Professional
Intel
®
Pentium
®
II or equivalent
64 MB 256 MB 150 MB 310 MB Printing,
Scanning
128 MB
256 MB 512 MB
Windows
®
XP
Professional x64
Edition
Windows
Vista
64-bit (Intel
®
64 or AMD64) supported CPU
512 MB 1GB 500 MB 500 MB
Macintosh
Operating
System
Mac OS X
10.3.9 -
10.4.3
Mac OS X
10.4.4 or greater
Intel
®
Pentium
®
4 or equivalent
64-bit (Intel
®
64 or AMD64) supported CPU
PowerPC
G4/G5,
PowerPC G3
350MHz
PowerPC
G4/G5, Intel
®
Core™
Processor
128MB
512MB
256MB
1GB
80 MB 400 MB Printing,
Scanning
PC
USB
USB
1
2
3
4
Internet Explorer 5.5
®
or greater
Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows ® XP/Windows Vista ® (resolution up to
19200 x 19200 dpi can be chosen by using the scanner utility.)
Third party USB ports are not supported.
PaperPort™ 11SE supports Microsoft
®
SP4 or higher for Windows
®
2000 and SP2 or higher for XP.
For the latest driver updates, visit us at http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
E
109
Consumable items
Toner Cartridge Life
Drum Unit
Starter Toner Cartridge:
Standard Toner Cartridge:
TN-3230:
High-Yield Toner Cartridge:
TN-3280:
DR-3200:
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Drum yield is approximate, and may vary by type of use.
Approx. 2,000 pages (A4)
Approx. 3,000 pages (A4)
Approx. 8,000 pages (A4)
Approx. 25,000 pages (A4)
E
110
F
Glossary
F
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased.
ADF (automatic document feeder)
The document can be placed in the ADF and scanned one page at a time automatically.
Beeper Volume
Volume setting for the beep when you press a key or make an error.
Cancel Job
Cancels a programmed print job and clears the machine’s memory.
Contrast
Setting to compensate for dark or light documents, by making copies of dark documents lighter and light documents darker.
Fine resolution
Resolution is 203 × 196 dpi. It is used for small print and graphs.
Greyscale
The shades of grey available for copying photographs.
LCD (liquid crystal display)
The display screen on the machine that shows interactive messages during On-
Screen Programming and shows the date and time when the machine is idle.
Menu mode
Programming mode for changing your machine’s settings.
OCR (optical character recognition)
The bundled ScanSoft™
PaperPort™ 11SE with OCR or Presto!
PageManager software application converts an image of text to text you can edit.
Resolution
The number of vertical and horizontal lines per inch.
Scanning
The process of sending an electronic image of a paper document into your computer.
User Settings List
A printed report that shows the current settings of the machine.
F
111
G
Index
A
ADF (automatic document feeder) using
.....................................................18
Apple Macintosh
See Software User’s Guide on the
CD-ROM.
C
Cancelling print jobs
.................................................7
Cleaning corona wire
...........................................81
drum unit
...............................................82
laser scanner window
scanner glass
........................................78
Consumable items
...................................84
Control panel overview
..............................6
ControlCenter2 (for Macintosh)
See Software User’s Guide on the
CD-ROM.
ControlCenter3 (for Windows ® )
See Software User’s Guide on the
CD-ROM.
Copy contrast
.......................................... 26
duplex
...................................................32
Enlarge/Reduce key
..............................27
enter copy mode
...................................26
keys
.................................................. 7
multiple
..................................................26
N in 1 (page layout)
...............................30
out of memory
.......................................33
quality
....................................................29
single
.....................................................26
sort (ADF only)
......................................29
temporary settings
................................27
tray selection
.........................................31
using ADF
.............................................29
using scanner glass
..............................30
D
Data LED
................................................... 6
Direct print
............................................... 36
Direct key
............................................. 37
specification
........................................ 108
Document how to load
..................................... 18 ,
jam
........................................................ 70
Drum unit checking (remaining life)
cleaning
.......................................... 81 ,
replacing
............................................... 88
Duplex (2-sided) copying
................................................. 32
printing from USB flash memory drive
Duplex key (2-sided)
............................... 32
E
Enlarge/Reduce key
................................ 27
Envelopes
............................. 10
Error messages on LCD
No Paper
.............................................. 67
Out of Memory
...................................... 68
Print Unable XX
.................................... 68
Scan Unable XX
................................... 68
Unable to Scan
..................................... 69
G
Greyscale
.............................................. 106
H
HELP
LCD messages
..................................... 93
Menu Table
.................................... 93 ,
using menu keys
.................................. 93
J
Jams document
.............................................. 70
paper
.................................................... 71
Job Cancel key
.......................................... 7
112
L
Labels
...................................10
LCD (liquid crystal display)
contrast
.................................................23
M
Machine information checking remaining life of drum unit and periodic maintenance parts
Data LED
................................................8
page counts
..........................................90
Macintosh
See Software User’s Guide on the
CD-ROM.
Maintenance, routine
...............................77
checking the remaining life of drum unit
...............................................90
replacing drum unit
............................................88
toner cartridge
....................................85
Memory adding SO-DIMM (option)
installing
.............................................53
storage
..................................................93
Menu Table
....................................... 93
using menu keys
...................................93
Mode, entering copy
......................................................26
scan
........................................................6
N
N in 1 (page layout)
..................................30
O
Out of Memory message
P
Packing and shipping the machine
Page layout (N in 1)
.................................30
Paper
.............................................. 13
how to load
.............................................9
jam
........................................................71
recommended
................................ 13
size
................................................ 13
size of document
tray capacity
......................................... 14
type
................................................ 13 ,
PaperPort™ 11SE with OCR
See Software User’s Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access How-to-Guides.
Power failure
........................................... 93
Print difficulties
............................................. 56
drivers
................................................ 107
Job Cancel key
....................................... 7
keys
........................................................ 7
paper jams
........................................... 71
quality
............................................. 58 ,
resolution
............................................ 107
Secure key
............................................. 7
specifications
...................................... 107
Printing
See Software User’s Guide on the
CD-ROM.
Programming your machine
Q
Quality copying
................................................. 29
printing
........................................... 58 ,
R
Reducing copies
................................................... 27
Replacing drum unit and periodic maintenace parts
.................................. 88
toner cartridge
...................................... 85
Resolution copy
.................................................... 105
.................................................... 107
scan
.................................................... 106
S
Safety instructions
................................... 49
Scanner glass using
..................................................... 19
Scanning
See Software User’s Guide on the
CD-ROM.
113
G
Secure key
.................................................7
Security
Secure key
..............................................7
Serial number how to find............... See inside front cover
Shipping the machine
..............................91
Sleep time
................................................22
Sort
..........................................................29
Status LED
.................................................8
T
Temporary copy settings
Text, entering
.........................................101
Toner cartridge, replacing
Toner save
...............................................22
Transparencies
.............................9
Tray selection
...........................................31
Tray use, setting copy
......................................................21
.......................................................21
Troubleshooting
.......................................55
document jam
.......................................70
error messages on LCD
if you are having difficulty copy quality
........................................55
Menu access
......................................55
paper handling
...................................58
print quality
.................................. 58
printing
...............................................56
scanning
.............................................57
software
.............................................57
maintenance messages on LCD
paper jam
..............................................71
V
Volume, setting beeper
...................................................22
W
Windows ®
See Software User’s Guide on the
CD-ROM.
114
The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
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Table of contents
- 9 Using the documentation
- 9 Symbols and conventions used in the documentation
- 10 Accessing the Software User’s Guide
- 10 Viewing documentation
- 13 Control panel overview
- 15 Data LED indications
- 16 Loading paper and print media
- 16 Loading paper in the standard paper tray
- 17 Loading paper in the multi-purpose tray (MP tray)
- 19 Unprintable area
- 20 Acceptable paper and other print media
- 20 Recommended paper and print media
- 20 Type and size of paper
- 22 Handling and using special paper
- 25 Loading documents
- 25 Using the automatic document feeder (ADF)
- 26 Using the scanner glass
- 27 Paper settings
- 27 Paper Type
- 27 Paper Size
- 28 Tray Use in copy mode
- 28 Tray Use in print mode
- 29 Volume settings
- 29 Beeper volume
- 29 Ecology features
- 29 Toner Save
- 29 Sleep Time
- 30 Automatic daylight savings time
- 30 LCD Contrast
- 30 User Settings List
- 33 How to copy
- 33 Entering copy mode
- 33 Making a single copy
- 33 Making multiple copies
- 33 Stop copying
- 34 Copy options (temporary settings)
- 34 Enlarging or reducing the image copied
- 35 Using the Options key
- 36 Improving copy quality
- 36 Sorting copies using the ADF
- 36 Adjusting Brightness and Contrast
- 37 Making N in 1 copies (page layout)
- 38 Tray selection
- 39 Duplex (2-sided) copying
- 40 Out of memory message
- 43 Supported file formats
- 43 3™ file for direct printing
- 44 supporting mass storage
- 45 Understanding the error messages
- 47 How to read the HTML User’s Guide
- 48 Macintosh
- 51 Choosing a location
- 52 To use the machine safely
- 56 Important safety instructions
- 58 Libtiff Copyright and License
- 59 Trademarks
- 60 Memory board
- 60 Installing extra memory
- 62 Troubleshooting
- 62 If you are having difficulty with your machine
- 66 Improving the print quality
- 73 Error and maintenance messages
- 77 Document jams
- 78 Paper jams
- 84 Routine maintenance
- 84 Cleaning the outside of the machine
- 85 Cleaning the scanner
- 86 Cleaning the laser scanner window
- 88 Cleaning the corona wire
- 89 Cleaning the drum unit
- 91 Replacing the consumable items
- 92 Replacing a toner cartridge
- 95 Replacing the drum unit
- 97 Replacing periodic maintenance parts
- 97 Machine Information
- 97 Checking the Serial Number
- 97 Checking the Page Counters
- 97 Checking the remaining life of parts
- 98 Reset
- 98 Packing and shipping the machine
- 100 On-screen programming
- 100 Menu table
- 100 Memory storage
- 100 Menu keys
- 101 How to access the menu mode
- 102 Menu table
- 108 Entering text
- 109 General
- 111 Print media
- 114 Print
- 115 Interfaces
- 115 Direct Print feature
- 116 Computer requirements
- 117 Consumable items