VTech | CL82309 - AT&T DECT 6.0 | User`s manual | VTech CL82309 - AT&T DECT 6.0 User`s manual

User’s manual
TL7600
DECT 6.0 expansion headset
Congratulations
on your purchase
of this AT&T product.
Before using this AT&T product, please read the
Important safety information
on pages 39-42 of this manual. Please thoroughly
read the user’s manual for all the feature operations
and troubleshooting information necessary to install
and operate your new AT&T product. You can also
visit our website at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Model #: TL7600
Type:
DECT 6.0 expansion headset
Serial #: (found on the bottom of the headset charger)
Purchase date: Place of purchase: Save your sales receipt and original packaging in case it is necessary
to return your telephone for warranty service.
© 2008-2010 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Check to make sure the headset package includes the following items:
User’s manual
TL7600
DECT 6.0 expansion headset
User's manual
Cordless headset
Over-the-ear hook
Headset charger
Battery compartment
cover
Battery for headset
Behind-the-neckband
Over-the-headband
Charger power adapter
User’s manual
TL7600
DECT 6.0 expansion headset
Table of contents
Getting started
Installation preparation..............1
Charger installation......................2
Battery installation.......................3
Battery charging............................4
Registering the headset.............5
To register a headset to
the DECT headset base......6
To register the headset to
an AT&T DECT cordless
telephone base.......................7
Quick reference guide................8
Headset attachments
Over-the-ear hook...................9
Over-the-headband..............12
Behind-the-neckband..........14
Operation
Headset operation
Making a call............................17
Answering a call on
the headset...........................18
Ending a call on
the headset...........................18
Auto off......................................18
Temporary ring
tone silencing.....................19
Intercom and intercom
call transfer..........................19
Options while on calls
Volume control.......................20
Call waiting...............................20
Switching a call between
handset and headset......21
Multiple headset
/handset use.......................22
Mute.............................................22
Alert tones.....................................23
Indicator lights.............................24
Deregistration
Replacing a headset.................25
To deregister all headsets from the headset base....25
To deregister all headset(s)
from an AT&T cordless
telephone base....................26
Getting started
Installation preparation
You must install and
charge the battery before
using the headset.
STOP!
See pages 3-4
for easy instructions.
If you subscribe to high-speed Internet service (digital subscriber
line - DSL) through your telephone lines, you must install a DSL
filter between the telephone line cord and the telephone wall jack.
The filter prevents noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for more
information about DSL filters.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Avoid placing the headset charger too close to:
• Communication devices such as: television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors,
microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing
machine or work bench.
Getting started
Charger installation
1. Plug the small end
of the charger power
adapter into the jack
on the underside of the
charger, then route the
cord through the slot
as shown.
2. Plug the large end
of the charger power
adapter into a power
outlet not controlled
by a wall switch.
IMPORTANT INFORMATION
1. Use only the power adapter supplied with this product. To order a
replacement power adapter, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
2. The power adapter is intended to be correctly oriented in a vertical
or floor mount position. The prongs are not designed to hold the
plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
Getting started
Battery installation
Install the battery as shown below. For optimal performance,
charge the headset battery for at least six hours before use.
When not in use, recharge the headset by returning it to the
headset charger.
1
1. If the battery door is attached,
press on both sides of the battery
compartment cover and lift the
cover up and off.
2. Insert the battery into the battery
compartment with the label THIS
SIDE UP facing up.
2
3
5
4
3. Push the battery plug into the
connector inside the compartment
according to the color-coded label
and place the wires neatly inside
the compartment.
4. Insert the tab on the bottom of
the battery cover into the battery
compartment.
5. Press down gently on the battery
cover until it snaps into place.
NOTE: Remove the ear hook from the headset (see page 11) before
battery replacement.
Getting started
Battery charging
After installing the battery, charge the headset by placing it in
the headset charger as shown below. Before registration, the
headset ON/OFF light flashes twice every five seconds whether
the headset is charging or not. After registration, the headset
ON/OFF light is on when the headset is charging.
Push
ON/OFF light
Insert
1. Insert the headset into the
charging cradle.
2. Push the headset downward
until the ON/OFF light on the
headset turns on.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery
(model BT191545). To obtain a replacement battery, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Getting started
Registering the headset
You must register your new TL7600 headset with one of the
following models before use:
• AT&T DECT cordless headset TL7610/TL7611 (see page 6).
You can register a maximum of two headsets to each headset base.
-OR• A compatible AT&T DECT cordless telephone (see page 7).
You can register a maximum of two headsets to each
cordless telephone.
The telephone base recognizes and counts a headset the same as
a handset. Refer to your telephone user’s manual for the maximum
number of handsets that you can register to the telephone base.
If you have the maximum number of handsets registered, you
need to follow the deregistration information in your telephone
user’s manual.
Visit www.telephones.att.com for a list of compatible telephones.
The first headset provided with your TL7610/TL7611 has a
blue ON/OFF light. When you register a second headset, the
ON/OFF light of the headset turns orange to help you identify
the headsets.
You can only register the headset to one product at a time, so
the headset must be unregistered before registering to a headset
base or a cordless phone.
NOTE: See pages 25 and 26 for instructions on deregistering.
Getting started
Registering the headset
To register a headset to the DECT headset base:
1. Make sure the battery is properly installed in
the headset (see page 3). The ON/OFF light
flashes twice every five seconds to indicate the
headset is not registered.
2. Place the headset in the headset charger and
allow it to charge for at least five minutes
before beginning registration. Remove the
headset from the charger and replace the
headset back into the charger.
3. On the headset base, press and hold the PAIR
button until the MUTE light on the headset
base turns on (about four seconds) and release
the button.
Registration may take about 30 seconds to
complete. The MUTE light on the headset base
turns off. The headset ON/OFF light turns blue
on the first headset registered. The headset
ON/OFF light turns orange on the second
headset registered.
To verify registration was successful, press the
headset ON/OFF button and check for a dial tone.
If the registration is not successful, the
ON/OFF light on the headset flashes twice every
five seconds. To reset the headset, remove the
headset from the headset charger and try the
registration process again.
Getting started
Registering the headset
To register the headset to an AT&T DECT cordless telephone base:
1. Make sure the battery is properly installed
in the headset (see page 3). The ON/OFF
light flashes twice every five seconds to
indicate the headset is not registered.
2. Place the headset in the headset
charger and allow it to charge for at
least five minutes before beginning
registration. Remove the headset from
the charger and replace the headset
back into the charger.
3. On the telephone base of the cordless
phone, press and hold the HANDSET
LOCATOR button until the IN USE light
comes on (about four seconds) and release
the button.
4. The headset registers to the telephone
base automatically; this may take about
30 seconds to complete. The IN USE
light on the telephone base turns off.
The headset ON/OFF light turns blue on
the first headset registered. The headset
ON/OFF light turns orange on the second
headset registered. To verify registration
was successful, press the headset ON/OFF
button and check for a dial tone.
NOTE: If the registration is not successful, the ON/OFF light on the headset
flashes twice every five seconds. Reset the headset and try again. Remove the
headset from the charger and press ON/OFF. Then place the headset back into
the headset charger. Try the registration process again.
Getting started
Quick reference guide
ON/OFF
Press to make and/or answer a
call, and to end a call.
The light is on when the headset
is charging in the headset base
or charger.
The light flashes slowly when you
are on a call or flashes quickly
when there is an incoming call
(page 24).
VOLUME
+–
Press the volume key on the
side of the headset to adjust the
listening volume when on a call.
MUTE/FLASH
Press to mute the microphone
during a call (page 22).
Press and hold to receive call
waiting during a call (page 20).
Press to mute the ring tone in
the earpiece when there is an
incoming call.
EARPIECE
Battery cover
Open to install or replace the
battery.
Microphone
Getting started
Headset attachments
Over-the-ear hook
To attach the ear hook to the headset:
1. Remove any headset attachment connected to the headset.
2. Insert the earpiece into the ear hook as shown in Figure 1.
3. Press the ear hook onto the earpiece as shown in Figure 2.
4. Hook the headset onto the desired ear. Adjust the angle of the
headset until the microphone is pointing towards your mouth as
shown in Figure 3.
Figure 1
Figure 2
Figure 3
NOTE: Firmly grip the earpiece with one hand whenever adjusting the headset
microphone up or down (Figure 3).
Getting started
Headset attachments
Over-the-ear hook
To adjust the headset to wear on the left or right ear:
1. Hold the headset in your hand. Lift the hook upward as shown in
Figure 1.
2. Twist the hook 180˚ �������������������
(counterclockwise) ������������
as shown in Figure
������� 2.�
���
3. Push the hook downward as shown in Figure 3.
4. Hook the headset onto the desired ear. Adjust the angle of the
headset until the microphone is pointing towards your mouth as
shown in Figure 4.
180˚
Figure 1
Figure 2
Figure 3
Figure 4
10
Getting started
Headset attachments
Over-the-ear hook
To remove the ear hook from the headset:
Hold the headset with one hand and the ear hook with the other
hand. Lift the ear hook up until it separates from the earpiece.
11
Getting started
Headset attachments
Over-the-headband
To attach the headset to the headband for wearing on the left or
right ear:
1. Remove any headset attachment currently connected to the headset.
2. Insert the earpiece into the headband ring as shown in Figure 1.
3. Push the earpiece towards the headband ring until it clicks into
place as shown in Figure 2.
4. Adjust the headband to fit your head. Adjust and rotate the angle
of the headset until the microphone is pointing toward your mouth
as shown in Figure 3.
Ring
Figure 1
Figure 2
Figure 3
NOTES:
1. To wear on the other ear, rotate the headset within the headband ring.
2. Firmly grip the padded earpiece with one hand whenever adjusting the headset
microphone up or down (Figure 3).
12
Getting started
Headset attachments
Over-the-headband
To remove the headset from the headband:
Hold the headset with one hand and the headband ring with the
other hand. Twist and pull the headset until it separates from the
ring of the headband.
13
Getting started
Headset attachments
Behind-the-neckband
The neckband ring is positioned for right-ear wearing when shipped.
To wear the headset on your left ear:
1. Remove the ring from the neckband. Note the small opening in
the plastic at the place where the ring meets the neckband. Then
rotate the ring post up and through that small opening, as shown
in Figure 1.
Ring
Figure 1
2. Snap the ring into the small socket at the end of the left arm of
the neckband
To attach the headset to the neckband for wearing on the left or
right ear:
1. Remove any headset attachment currently connected to the headset.
2. Insert the earpiece into the neckband ring as shown in Figure 2.
Figure 2
14
Getting started
Headset attachments
Behind-the-neckband
3. Push the earpiece towards the neckband ring until it clicks into
place as shown in Figure 3.
4. Place the neckband around your neck and over your ears.
5. Adjust and rotate the angle of the headset until the microphone is
pointing toward your mouth as shown in Figure 4.
Figure 3
Figure 4
NOTE: Firmly grip the padded earpiece with one hand whenever adjusting
the headset microphone up or down (Figure 4).
15
Getting started
Headset attachments
Behind-the-neckband
To remove the headset from the ring of the neckband:
Hold the headset with one hand and the neckband ring with the
other hand. Twist and pull the headset until it separates from the
ring of the neckband.
16
Operation
Headset operation
Making a call
If you registered the expansion headset to a headset base, see
the user’s manual for your headset base model TL7610/TL7611
for additional instructions. Visit www.telephones.att.com to
view or download the user manuals.
If you registered the expansion headset to an AT&T DECT
cordless telephone:
1. Follow the instructions in your telephone user’s manual for
making calls.
2. To switch to the headset, press ON/OFF on the headset at
any time.
3. After you switch the call to the headset����������������������
, you can hang up the
telephone and continue the call on the headset.
17
Operation
Headset operation
Answering a call on the headset
Press ON/OFF on the headset.
Ending a call on the headset
Press ON/OFF on the headset.
Auto off
A call ends automatically when you put the headset in the
headset charger.
NOTE: The headset does not have an external ringer. When you receive calls, the
headset earpiece plays a ring tone.
18
Operation
Headset operation
Temporary ring tone silencing
Press MUTE/FLASH to temporarily silence the ring tone in the
headset earpiece. This silences the ring tone without disconnecting
the call. The next incoming call rings normally at the preset volume.
NOTE: If you have more than one headset registered to the headset
base, both headsets receive the ring tone when there is an incoming call.
Pressing MUTE/FLASH on one headset will only silence the ring tone of that
particular headset.
Intercom and intercom call transfer
If you have registered your headset to an AT&T DECT cordless
telephone, follow the instructions in your telephone user’s
manual for intercom and intercom call transfer.
When the cordless handset prompts you to enter a handset number:
• If you have one registered handset, press # on the cordless handset.
• If you have two registered handsets, press #1 for headset 1
and #2 for headset 2.
NOTE: You can only intercom or intercom call transfer from an AT&T DECT
cordless handset to the DECT cordless headset.
19
Operation
Options while on calls
Volume control
To adjust the listening volume:
While on a call, press the VOLUME + – keys on the
side of the headset to adjust the listening volume.
NOTE: When the volume reaches the minimum or maximum
setting, you hear three quick beeps.
VOLUME
+–
MUTE/FLASH
Call waiting
If you subscribe to call waiting service offered by
your telephone service provider, you hear a beep
if there is an incoming call while you are already
on a call.
• If you have registered the TL7600 to a headset
base and chosen installation option 3 from
the TL7610/TL7611 user’s manual, you
must answer call waiting using the corded
telephone base (see your telephone user’s
manual for instructions).
To end call waiting call, press ON/OFF on the
headset and hang up the corded handset by
placing it in the telephone base.��
• For all other installations, press and hold
MUTE/FLASH on the side of the headset to put
your current call on hold and answer the new
call. You can press and hold MUTE/FLASH at any
time to switch back and forth between calls.
To end call waiting call, press ON/OFF on
the headset.
20
Operation
Options while on calls
Switching a call between handset and headset
If you have registered the TL7600 to a TL7610/TL7611
headset base that is plugged into the telephone wall jack
(installation option 1 or 2):
• To switch from the corded handset to a headset while on a
call, press ON/OFF on the headset, then place the corded
handset back into the telephone base.
• To switch from a headset to the corded handset while on call,
lift the corded handset from the telephone base, then press
ON/OFF on the headset.
• To switch from a cordless handset to a headset while on a call,
press ON/OFF on the headset, then hang up the cordless handset.
• To switch from a headset to a cordless handset while on a call,
press the button you use to answer a call, then press ON/OFF
on the headset.
If you have registered the TL7600 to a TL7610/TL7611
headset base that is connected to a multiple line �����������
or digital
business �����������������������������������������
corded telephone (installation option 3):
To switch between a headset and the corded handset while on a
call, press ON/OFF on the headset.
NOTE: For information about installation options 1, 2, and 3, see the user’s
manual for your headset base model TL7610/TL7611. Visit
www.telephones.att.com to view or download the user manuals.
21
Operation
Options while on calls
Multiple headset/handset use
Headset(s) and handset(s) on the same phone line can join an
external call in progress. The number of headset(s) and handset(s)
that can join may be limited by your telephone system. See your
telephone user’s manual for more information.
Join a call with a headset by pressing ON/OFF on the headset. To
hang up, press ON/OFF or place the headset in the headset charger.
Mute
The mute function allows you to turn off the headset microphone.
You can hear the caller, but the caller is not able to hear you.
To mute the call:
• Press MUTE/FLASH on the headset to turn off the headset
microphone. When mute is on, there is a short beep every 15
seconds until mute is turned off.
To end mute the call:
• Press MUTE/FLASH on the headset again and resume speaking.
22
Operation
Alert tones
Alert tones
Headset alert tones
Three quick beeps. • VOLUME + – keys are
pressed when the volume
is already at its highest or
lowest setting.
• The headset is not registered
and the headset ON/OFF
button was pressed.
• The headset has gone out
of range from the headset
base during a call.
1 short beep every Low battery warning.
20 seconds.
1 short beep every The call is muted.
15 seconds.
1 long beep
repeated.
Call waiting alert tone.
1 short beep.
When the headset ON/OFF
key is pressed to go on hook
or off hook.
23
Operation
Indicator lights
Indicator lights
ON/OFF light
• Blue light for headset 1.
• Orange light for headset 2.
ON/OFF light status
On
• Headset is charging in the headset charger.
• Headset is trying to register to the headset base
or telephone base.
• Headset is searching for the headset base.
Flash
• Flashes slowly when incorrect battery is installed.
• Flashes three times, followed by a pause, then
repeats this cycle three more times and then shuts
down to indicate the battery level is very low.
• Flashes twice every five seconds to indicate the
headset is not registered.
• Flashes every 20 seconds to indicate the battery is
low and needs to be charged in the headset charger.
• Flashes every three seconds to indicate the
headset is in use.
• Flashes quickly when there is an incoming call.
24
Deregistration
Replacing a headset
You may need to deregister your headsets if:
You have two registered headsets and need to replace one of them.
-ORYou wish to change the designated headset number and/or the
color of the ON/OFF light of your registered headsets.
You must first deregister both headsets, and then register each
headset you wish to use again, one at a time.
Please read carefully through all the instructions before
beginning the deregistration process.
To deregister all headsets from the headset base
This procedure deregisters all the items registered to the
headset base.
1. Press and hold PAIR on the headset base until the MUTE light on
the headset base turns on and starts to flash (at least 10 seconds),
then release the PAIR button.
2. Immediately press and release PAIR again. You must press
PAIR while the MUTE light is still flashing. (The light flashes
for about seven seconds. If the light stops flashing, start again
with step one above.)
3. If deregistration was successful:
• The MUTE light on the headset base turns off.
• The headset(s) ON/OFF light flashes twice every five seconds.
4. To register the headset(s) to the headset base again, follow the
registration instructions on page 6.
25
Deregistration
Replacing a headset
To deregister all headsets from the headset base
NOTES:
1. If the deregistration process was not successful, you may need to reset the system
and try again. Remove the headset from the headset base and press ON/OFF.
Place the headset back into the headset base. You may also reset by unplugging
the power from the headset base, then wait a few seconds, and plug it back in.
2. You cannot deregister the headset(s) if another system headset is in use.
To deregister all headset(s) from an AT&T cordless telephone base
This procedure deregisters all the headset(s) and handset(s)
registered to the cordless phone.
1. Press and hold �
HANDSET LOCATOR ����������������������
on the telephone base
of the cordless phone until the IN USE light on the telephone
base turns on and starts to flash (at least 10 seconds), then
release the
HANDSET LOCATOR button.
2. Immediately press and release
HANDSET LOCATOR again.
You must press
HANDSET LOCATOR while the IN USE light
is still flashing. (The light flashes for about seven seconds. If
the light stops flashing, start again with step one above.)
3. Deregistration may take up to 10 seconds to complete. The
ON/OFF light on the headset flashes twice every five seconds
if deregistration was successful.
NOTES:
1. See your telephone user’s manual to register the handsets again.
2. See page 7 of this manual to register a headset again.
26
Maintenance and Troubleshooting
Troubleshooting
If you have difficulty with your headset, please try the
suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800) 222–3111.
In Canada, dial 1 (866) 288-4268.
My headset
doesn’t work
at all.
• Make sure the power cord is securely
plugged in.
• Make sure the battery connector is securely
plugged into the cordless headset.
• Make sure the telephone line cord is
securely and firmly plugged into the
headset or telephone base and the
telephone wall jack.
• Charge the battery in the cordless headset
for at least 6 hours. For optimum daily
performance, return the cordless headset to
its charger when not in use.
• Reset the headset base or charger. Unplug the
unit’s electrical power. Wait for approximately
15 seconds, then plug it back in. Allow up
to one minute for the cordless headset and
headset base or charger to reset.
• You may need a new battery. Please refer to
page 4 of this user’s manual.
I cannot get a
dial tone.
• First, try all the suggestions above.
• Move the cordless headset closer to the
headset or telephone base. You might have
moved out of range.
27
Maintenance and Troubleshooting
Troubleshooting
• If the previous suggestions do not work,
disconnect the headset or telephone base
from the telephone jack and connect a
different phone. If there is no dial tone on
that phone either, the problem is in your
wiring or local service. Contact your local
telephone company.
• Your telephone line cord might be
malfunctioning. Try installing a new
telephone line cord.
I am getting a
buzzing sound
on my headset
or corded base
speakerphone.
• Your telephone may experience
interference from the headset. To
overcome this problem, move the headset
base at least 12 inches away from the
telephone.
• Other electronic products can cause
interference to your cordless headset.
Try installing your headset as far away
from these types of electronic devices
as possible: television sets, VCRs, or other
cordless telephones.
28
Maintenance and Troubleshooting
Troubleshooting
I cannot
dial out.
• First try all the suggestions above.
• Make sure you have a dial tone before
dialing. The cordless headset may take
a second or two to find the headset or
telephone base and produce a dial tone.
This is normal. Wait an extra second
before dialing.
• Eliminate any background noise. Noise
from a television, radio or other appliances
may cause the headset to not dial out
properly. If you cannot eliminate the
background noise, try dialing from another
room with less background noise.
• If the other phones in your home are
having the same problem, the problem
is in your wiring or local service. Contact
your local telephone company (charges
may apply).
The other party
cannot hear my
voice during a
call.
• If you registered the expansion headset to
a headset base, try adjusting the speaking
volume setting on the headset base. See
the volume section of the user’s manual
for your headset base model TL7610/
TL7611 for additional troubleshooting. Visit
www.telephones.att.com to view or
download the user manuals.
29
Maintenance and Troubleshooting
Troubleshooting
My cordless
headset isn’t
performing
normally.
• Make sure the power cord is securely plugged
into the headset base or charger. Plug the unit
into a different, working electrical outlet not
controlled by a wall switch.
• Move the cordless headset closer to the
headset or telephone base. You might have
moved out of range.
• Reset the headset base or charger. Unplug
the unit’s electrical power. Wait for 15
seconds, then plug it back in. Allow up to
one minute for the cordless headset and
headset base or charger to reset.
• Other electronic products can cause
interference to your cordless headset.
Try installing your headset as far away
from these types of electronic devices
as possible: television sets, VCRs, or other
cordless telephones.
I want to use my • You need to deregister (see page 25)
the headset from the current headset or
headset with a
telephone base and then register (see
different headset
page 5) it to a new headset base or
base or cordless
cordless telephone.
telephone.
30
Maintenance and Troubleshooting
Troubleshooting
The batteries
do not hold a
charge.
• Make sure that the headset battery is
installed and securely plugged into
the connector. • If the cordless headset is in the headset
base or charger and the ON/OFF light on
the headset does not come on, refer to The
ON/OFF light on the headset is off while
charging in this Troubleshooting guide.
• Charge the battery in the cordless headset
for at least 6 hours. For optimum daily
performance, return the cordless headset to
the headset or charger when not in use.
• You may need a new battery. Please refer to
the Battery charging section on page 4.
• Your headset might be malfunctioning.
Please refer to the Limited warranty
section on page 49 for further instructions.
31
Maintenance and Troubleshooting
Troubleshooting
I get noise,
static, or weak
signal even
when I’m near
the headset or
telephone base.
• If you subscribe to high-speed Internet
service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL
filter between the telephone line cord and
the telephone wall jack. The filter prevents
noise and caller ID problems caused by DSL
interference. Please contact your DSL service
provider for more information about DSL
filters.
• You may be able to improve the
performance of your cordless headset by
installing your new headset base farther
from any other existing cordless telephone
system.
• Other electronic products can cause
interference to your cordless phone. Try
installing your phone as far away from the
following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Do not install this headset near a
microwave oven or on the same electrical
outlet. You may experience decreased
performance while the microwave oven is
operating.
• If your headset is plugged in with a modem
or a surge protector, plug the headset (or
modem/surge protector) into a different
location. If this doesn't solve the problem,
relocate your headset or modem farther
apart from one another, or use a different
surge protector.
32
Maintenance and Troubleshooting
Troubleshooting
• Relocate your headset or telephone base
to a higher location. You may experience
better reception by elevating the headset
or telephone base.
• If the other phones in your home are having
the same problem, the problem is in your
wiring or local service. Contact your local
telephone company (charges may apply).
I hear other
calls while using
my headset.
• Disconnect the headset or telephone base
from the telephone jack, and plug in a
different telephone. If you still hear other
calls, the problem is probably in your
building’s wiring or local service. Call your
local telephone company.
I cannot hear a
ring tone from
the headset
when there is
an incoming
call.
• If you have pressed MUTE/FLASH on the
headset when it is ringing, it mutes the
ring tone of the headset. The ring tone
resumes on the next call.
• You may have too many extension phones
on your telephone line to allow all of them
to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office might
be limiting the operating range. Try moving
the headset or telephone base to another
location, preferably on an upper floor.
33
Maintenance and Troubleshooting
Troubleshooting
• Test a working phone at the phone jack.
If another phone has the same problem,
the problem is the phone jack, wiring
or service. Contact your local telephone
company (charges may apply).
• Other electronic products can cause
interference with your cordless headset. Try
installing your headset as far away as possible
from electronic devices such as television sets,
VCRs, or other cordless telephones.
• Install the battery again, and place the
cordless headset in the headset base or
charger. Wait for the cordless headset to
reestablish its connection with the headset
or telephone base. Allow up to one minute
for this to take place.
• Your telephone line cord might be
malfunctioning. Try installing a new
telephone line cord.
34
Maintenance and Troubleshooting
Troubleshooting
My calls
cut in and
out while
I’m using
my cordless
headset.
• Other electronic products can cause interference
with your cordless headset. Try installing
your headset as far away from the following
electronic devices as possible: television sets,
VCRs, or other cordless telephones.
• Do not install this headset near a microwave
oven or on the same electrical outlet. You
may experience decreased performance while
the microwave oven is operating.
• If your headset is plugged in with a modem
or surge protector, plug the headset (or
modem/surge protector) into a different
location. If this doesn't solve the problem,
relocate your headset or modem farther
apart from one another, or use a different
surge protector.
• Relocate your headset or telephone base to
a higher location. You may experience better
reception by elevating the base.
• If the other phones in your home are having
the same problem, the problem is in your
wiring or local service. Contact your local
telephone company (charges may apply).
35
Maintenance and Troubleshooting
Troubleshooting
The ON/OFF
light on the
headset is off
while charging.
• Make sure the power and line cords are
plugged in correctly and securely.
• Make sure that the battery connector is
securely plugged into the cordless headset.
• Push the headset downwards in the
charging cradle until the ON/OFF light on
the headset turns on.
• Unplug the unit’s electrical power. Wait for
15 seconds, then plug it back in. Allow up
to one minute for the cordless headset and
headset base or charger to reset.
• Clean the cordless headset and headset
base or charger charging contacts each
month using a pencil eraser or cloth.
• Your headset or headset base might
be malfunctioning. Please refer to the
Limited warranty section on page 49 for
further instructions.
36
Maintenance and Troubleshooting
Troubleshooting
I cannot
register the
headset.
For registration to a cordless telephone:
• You must be using a compatible AT&T
DECT 6.0 cordless telephone. Visit
www.telephones.att.com for a list of
compatible telephones.
• Your cordless telephone has a maximum
number of handsets that may be registered
to the telephone base. In terms of
registration, the telephone base treats
a headset like a handset. Check the
Adding and registering handsets section
of the telephone user’s manual for the
maximum number of handsets allowed.
If the maximum number of handsets are
already registered, you need to follow the
deregistration instructions in the telephone
user’s manual then register the handsets
and/or headsets you wish to use again, one
at a time.
For registration to a headset base:
• You can register a maximum of two
headsets and one dial pad to the headset
base. If you already have two headset(s)
and one dial pad registered to the headset
base, then you must deregister all the
headset(s) and dial pad before you register
a different headset.
• If you registered the expansion headset
to a headset base, see the user’s manual
for your headset base model TL7610/
TL7611 for additional troubleshooting. Visit
www.telephones.att.com to view or
download the user manuals.
37
Maintenance and Troubleshooting
Troubleshooting
Common cure
for electronic
equipment.
If the unit does not seem to be responding
normally, try putting the cordless headset
in its base or charger. If it does not seem to
respond, do the following (in the order listed):
• Disconnect the power to the headset
charger and the headset or telephone base.
• Disconnect the cordless headset battery.
• Wait a few minutes.
• Connect power to everything you unplugged.
• Install the battery again, and place the cordless
headset into the headset base or charger.
• Wait for the cordless headset to reestablish
its connection with the headset or
telephone base. Allow up to one minute for
this to take place.
38
Maintenance and Troubleshooting
Important safety information
This symbol is to alert you to important operating or
servicing instructions that may appear in this user’s manual.
Always follow basic safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual.
Observe all markings on the product.
• Avoid using a headset during a thunderstorm. There may be
a slight chance of electric shock from lightning.
• Do not use a headset in the vicinity of a gas leak. If you
suspect a gas leak, report it immediately, but use a headset
away from the area where gas is leaking. If this product is a
cordless model, make sure the headset base is also away from
the area.
• Do not use this product near water, or when you are wet.
For example, do not use it in a wet basement or shower, or
next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product
comes in contact with any liquids, unplug any line or power
cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can
trip over any line or power cords. Protect cords from damage
or abrasion.
• If this product does not operate normally, see the
Troubleshooting section on pages 27-38 of this user’s
manual. If you cannot solve the problem, or if the product is
damaged, refer to the Limited warranty on pages 49-52. Do
not open this product except as may be directed in your user’s
manual. Opening the product or reassembling it incorrectly
may expose you to hazardous voltages or other risks.
39
Maintenance and Troubleshooting
Important safety information
• Replace batteries only as described in your user’s manual.
Do not burn or puncture batteries — they contain caustic
chemicals.
• This power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling or an
under-the-table/cabinet outlet.
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada dial 1 (866) 288-4268.
Especially about cordless headsets
• Privacy: The same features that make a cordless headset convenient create some limitations. Telephone calls are transmitted between the headset base and the headset by radio waves,
so there is a possibility that your cordless headset conversations could be intercepted by radio receiving equipment within
range of the cordless headset. For this reason, you should
not think of cordless headset conversations as being as
private as those on corded telephones.
• Electrical power: The headset base of this cordless headset
must be connected to a working electrical outlet which is not
controlled by a wall switch. Calls cannot be made from the
headset if the headset base is unplugged or switched off, or
if the electrical power is interrupted.
• Potential TV interference: Some cordless headsets operate at
frequencies that may cause interference to TVs and VCRs. To
minimize or prevent such interference, do not place the headset base of the cordless headset near or on top of a TV or VCR.
If interference is experienced, moving the cordless headset
farther away from the TV or VCR will often reduce or eliminate
the interference.
40
Maintenance and Troubleshooting
Important safety information
• Rechargeable batteries: This product contains nickelcadmium, nickel-metal hydride or lithium-ion rechargeable
batteries. Exercise care in handling batteries in order not to
create a short circuit with conductive material such as rings,
bracelets, and keys. The battery or conductor may overheat
and cause harm. Observe proper polarity between the battery
and the battery charger.
• Lithium-ion rechargeable batteries: Dispose of these
batteries in a safe manner. Do not burn or puncture. Like
other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle lithiumion rechargeable batteries when taken out of service within the
United States. These batteries may be taken to a participating local
retailer of replacement batteries or recycling center. Or you may
call 1-800-8-BATTERY for locations accepting spent Li-ion batteries.
CAUTION
• Use only the batteries provided or their equivalent.
• Change this product’s batteries only in accordance with the
instructions and limitations specified in this manual.
• As with any batteries, do not allow conductive materials such
as rings, bracelets, or keys to come in contact with the metallic
parts of the battery. The battery or conductor may overheat
and cause harm.
• Do not open or damage the batteries. Released electrolyte
is corrosive and may cause injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
• Do not dispose of the batteries in a fire. Check with local
waste management codes for special disposal instructions.
41
Maintenance and Troubleshooting
Important safety information
• To prevent fire or shock hazard, do not expose this product to
water or any type of moisture.
• Observe proper polarity orientation between the battery and
metallic contacts.
• Do not disassemble your telephone. There are no user-serviceable
parts inside. Refer to qualified service personnel for servicing.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent
research entity, led a multidisciplinary evaluation of the
interference between portable cordless telephones and implanted
cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
PACEMAKER PATIENTS
• Should keep cordless telephones at least six inches from the
pacemaker.
• Should NOT place cordless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
• Should use the cordless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using cordless telephones.
SAVE THESE INSTRUCTIONS
42
Maintenance and Troubleshooting
Maintenance
Taking care of your headset
• Your cordless headset contains sophisticated electronic parts,
so it must be treated with care.
• Avoid rough treatment.
• Place the headset down gently. Save the original packing
materials to protect your headset if you ever need to ship it.
Avoid water
• Your headset can be damaged if it gets wet. Do not use the
headset outdoors in the rain, or handle it with wet hands. Do
not install the headset base near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to
electronic equipment. For your own safety, take caution when
using electrical appliances during storms.
Cleaning your headset
• Your headset has a durable plastic casing that should retain
its luster for many years. Clean it only with a soft cloth slightly
dampened with water or a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the headset base should fall into water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS
FROM THE WALL. Then pull the unit out by the unplugged cords.
43
Appendix A
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with
technical requirements adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the
format US: AAAEQ##TXXXX. This identifier must be provided to your
local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring
and the telephone network must comply with applicable Part 68 rules
and technical requirements adopted by ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to
be connected to a compatible modular jack that is also compliant. An
RJ11 jack should normally be used for connecting to a single line and
an RJ14 jack for two lines. See Installation Instructions in the user’s
manual.
The Ringer Equivalence Number (REN) is used to determine how many
devices you may connect to your telephone line and still have them
ring when you are called. The REN for this product is encoded as the
6th and 7th characters following the US: in the product identifier (e.g. if
## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs
should be five (5.0) or less. For more information, please contact your
local telephone company.
This equipment may not be used with Party Lines. If you have specially
wired alarm dialing equipment connected to your telephone line,
ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the
modular jack until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or
its authorized agents. For repair procedures, follow the instructions
outlined under the Limited Warranty.
44
Appendix A
FCC Part 68 and ACTA
If this equipment is causing harm to the telephone network, the
telephone company may temporarily discontinue your telephone
service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be
notified as soon as possible. You will be given the opportunity to
correct the problem and the telephone company is required to inform
you of your right to file a complaint with the FCC. Your telephone
company may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are
planned.
If this product is equipped with a corded or cordless handset, it is
hearing aid compatible.
If this product has memory dialing locations, you may choose to store
emergency telephone numbers (e.g. police, fire, medical) in these
locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before
hanging up.
Perform such activities in off-peak hours, such as early morning or late
evening.
45
Appendix A
FCC Part 68 and ACTA
Industry Canada
Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation.
The term ‘’IC:‘’ before the certification/registration number only signifies
that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment
is 0.1. The REN is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to
the requirement that the sum of the RENs of all the devices does not
exceed five.
This product meets the applicable Industry Canada technical
specifications.
46
Appendix B
FCC Part 15
This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. Privacy of communications may not be
ensured when using this device.
47
Appendix B
FCC Part 15
To ensure safety of users, the FCC has established criteria for the
amount of radio frequency energy that can be safely absorbed
by a user or bystander according to the intended usage of the
product. This product has been tested and found to comply with
the FCC criteria. The headset may be safely held against the ear
of the user. The headset base shall be installed and used such
that parts of the user’s body other than the hands are maintained
at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
48
Appendix C
Limited warranty
The AT&T brand is used under license - any repair, replacement or
warranty service, and all questions about this product should be
directed to: In the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, call 1 (866) 288-4268.
1.What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to
the holder of a valid proof of purchase (“CONSUMER” or “you”)
that the product and all accessories provided in the sales package
(“PRODUCT”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed and
used normally and in accordance with the PRODUCT operating
instructions. This limited warranty extends only to the CONSUMER
for products purchased and used in the United States of America
and Canada.
2.What will be done if the PRODUCT is not free from defects
in materials and workmanship during the limited warranty
period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s
authorized service representative will repair or replace at the
manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may
use new or refurbished replacement parts. If the manufacturer
chooses to replace the PRODUCT, they may replace it with a
new or refurbished PRODUCT of the same or similar design. The
manufacturer will retain defective parts, modules, or equipment.
Repair or replacement of the PRODUCT, at the manufacturer’s
option, is your exclusive remedy. The manufacturer will return
repaired or replacement products to you in working condition. You
should expect the repair or replacement to take approximately 30
days.
49
Appendix C
Limited warranty
3.How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE
(1) YEAR from the date of purchase. If the manufacturer repairs or
replaces a materially defective PRODUCT under the terms of this limited
warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired
or replacement PRODUCT is shipped to you or (b) the time remaining
on the original one-year limited warranty; whichever is longer.
4.What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal
operation or handling, neglect, inundation, fire, water, or other
liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or
modification by anyone other than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused
by signal conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with
non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial
number plates or electronic serial numbers have been removed,
altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from
outside the United States of America or Canada, or used for
commercial or institutional purposes (including but not limited
to products used for rental purposes); or
50
Appendix C
Limited warranty
• PRODUCT returned without valid proof of purchase (see item 6
below); -or• Charges for installation or setup, adjustment of customer
controls, and installation or repair of systems outside the unit.
5.How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, call 1 (866) 288-4268. NOTE: Before calling for service,
please review the user’s manual; a check of the PRODUCT controls
and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or
damage during transit and transportation and are responsible for delivery
or handling charges incurred in the transport of the PRODUCT(s) to
the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty to you. Transportation, delivery
or handling charges are prepaid. The manufacturer assumes no risk
for damage or loss of the PRODUCT in transit. If the PRODUCT failure
is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, the manufacturer will notify
you and will request that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this
limited warranty.
6.What must you return with the PRODUCT to get warranty service? You must:
a. Return the entire original package and contents including the
PRODUCT to the service location along with a description of the
malfunction or difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the
PRODUCT purchased (PRODUCT model) and the date of purchase
or receipt; and
c. Provide your name, complete and correct mailing address, and
telephone number.
51
Appendix C
Limited warranty
7.Other limitations
This warranty is the complete and exclusive agreement between you
and the manufacturer of this AT&T branded PRODUCT. It supersedes
all other written or oral communications related to this PRODUCT.
The manufacturer provides no other warranties for this PRODUCT. The
warranty exclusively describes all of the manufacturer’s responsibilities
regarding the PRODUCT. There are no other express warranties. No
one is authorized to make modifications to this limited warranty and
you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal
rights, and you may also have other rights which vary from state to
state or province to province.
Limitations: Implied warranties, including those of fitness for a
particular purpose and merchantability (an unwritten warranty that the
PRODUCT is fit for ordinary use) are limited to one year from date
of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply
to you. In no event shall the manufacturer be liable for any indirect,
special, incidental, consequential, or similar damages (including, but
not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this PRODUCT. Some
states/provinces do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of
purchase.
52
Appendix C
Technical specifications
RF frequency band
1921.536 MHz — 1928.448 MHz
Channels
5
Operating temperature
32°F — 122°F
0°C — 50°C
Headset voltage
3.2 — 4.2 VDC
Charger voltage
(AC adapter output)
6VDC @200mA
Replacement battery
3.7V 240mAH
TL7600 cordless headset disclaimer range 500 feet Open range test was performed by Wyle Laboratories, an
independent commercial test facility. “Up to 500 feet” cordless
headset range refers to the maximum open field range. Actual
range may vary depending on intervening obstacles. Maximum
operable range distances are based on all-indoor use.
Operating range
This cordless headset operates within the maximum power
allowed by the Federal Communications Commission (FCC). Even
so, this headset and headset base can communicate over only
a certain distance — which can vary with the locations of the
headset base and headset, the weather, and the construction of
your home or office.
Extended range and clarity
The TL7600/TL7610/TL7611 are fully cordless DECT 6.0
headsets offering a range of up to 500 ft. Sound level protection
technology conforms to the current regulations and is used to
filter out the loud and high-pitched noises.
53
Index
Index
A
AC adapter, 2
Alert tones, 23
Answering calls, 18
Auto off, 18
L
Lights, 24
Listening volume, 20
M
Maintenance of your headset, 43
Making calls, 17
Multiple headset/handset use, 22
Mute, 22
B
Battery charging, 4
Battery installation, 3
C
Call waiting, 20
N
Neckband headset attachment, 14-16
D
Deregistration, 25
DSL, 1, 32
O
Operating range, 53
E
Ear hook headset
attachment, 9-11
Ending calls, 18
Q
Quick reference guide, 8
F
Flash (switch hook flash), 20
H
Headband headset attachment, 12-13
Headset buttons, 8
Headset operation, 17
R
Receiving calls, 18
Registering the headset, 5
Replacing a headset, 25-26
Ring tone silencing, 19
S
Safety information, 39-42
Switching a call, 21
I
Incoming calls, answering, 18
Indicator lights, 24
Intercom, 19
54
Index
Index
T
Technical specifications, 53
Temporary ring tone silencing, 19
Troubleshooting, 27-38
V
Volume controls, 20
W
Warranty, 49-52
55
www.telephones.att.com
© 2008-2010 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 6 AT&T 03/10.
91-001872-040-100
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