Epson | 980N - Stylus Color Inkjet Printer | Specifications | Epson 980N - Stylus Color Inkjet Printer Specifications

EPSON Stylus COLOR 980N
sheet feeder
Media
paper support
right edge guide
left edge
guide
printer
cover
output
tray
Paper name
Size
Part number
EPSON 360 dpi Ink Jet
Paper
Letter
S041060
A4 (8.3 x 11.7 inches)
S041059
EPSON High Quality Ink
Jet Paper
Letter
S041111
A4 (8.3 x 11.7 inches)
S041117
EPSON Photo Quality Ink
Jet Paper
Letter
S041062
A4 (8.3 x 11.7 inches)
S041061
Legal
S041067
A6 (4.1 x 5.8 inches)
S041054
EPSON Photo Quality Ink
Jet Cards
EPSON Photo Paper
4 x 6 inches
S041134
Letter
S041141
A4 (8.3 x 11.7 inches)
S041140
Panoramic (8.3 x 23 inches)
S041145
EPSON Photo Stickers
Kit (CD-ROM/paper)
EPSON Photo Stickers
(refill)
A6 (4.1 x 5.8 inches)
S041144-KIT
A6 (4.1 x 5.8 inches)
S041144
EPSON Photo Quality
Glossy Film
Letter
S041072
A4 (8.3 x 11.7 inches)
S041071
A6 (4.1 x 5.8 inches)
S041107
EPSON Ink Jet
Transparencies
Letter
S041064
A4 (8.3 x 11.7 inches)
S041063
EPSON Photo Quality
Self Adhesive Sheets
A4 (8.3 x 11.7 inches)
S041106
EPSON Iron-On Cool Peel
Transfer Paper
Letter
S041153/
S041155
EPSON Photo Quality
Glossy Paper
Letter
S041124
A4 (8.3 x 11.7 inches)
S041126
EPSON Matte Paper –
Heavyweight
Letter
S041257
EPSON Premium Glossy
Photo Paper
Letter
S041286
A4 (8.3 x 11.7 inches)
S041285
output tray
extensions
thickness lever
ink cartridge
clamps
control panel
Accessories
User Replaceable Parts
Part name
Part number
Paper support assembly
1040662
Printer cover assembly
1042793
Printer Specifications
Printing
Ink Cartridges
Printing method
Cartridge
Part number
Black
T003011
Color
T005011
On-demand ink jet
Nozzle configuration
black
color
192 nozzles
288 nozzles (96 each cyan, magenta,
yellow)
Resolution
Maximum 2880 × 1440 dpi
Input buffer
256KB
Print direction
Bidirectional with logic seeking
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EPSON Stylus COLOR 980N
Control code
ESC/P® 2 and raster graphics code,
EPSON Remote!, and IBM® X24E
emulation code
Ink Cartridges
Specification
Black ink cartridge
(T003011)
Color ink cartridge
(T005011)
Character tables
1 italic and 12 graphics character tables
Color(s)
Black
Character sets
14 international character sets and 1 legal
character set
Cyan, magenta, and
yellow
Print capacity*
1,200 pages (A4, ISO/IEC
10561 letter pattern);
840 pages at 5%
coverage at 360 dpi)
530 pages (A4, 5%
coverage at 360 dpi)
Cartridge life
2 years from production date and up to within
6 months after opening package at 77 °F (25 °C)
Storage
temperature
–4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Transit
temperature
–22 to 140 °F (–30 to 60 °C)
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
Freezing
temperature**
3.2 °F (–16 °C)
–0.4 °F (–18 °C)
Dimensions
1.1 (W) × 2.6 (D) × 1.6 (H)
inches
28.9 (W) × 67.4 (D) ×
41.8 (H) mm
2.1 (W) × 2.7 (D) × 1.6 (H)
inches
54.0 (W) × 67.4 (D) ×
41.8 (H) mm
Mechanical
Paper feed
method
Sheet feeder
capacity
Friction with auto sheet feeder, rear entry
Maximum 100 sheets of 17 lb (64 g/m2)
paper
Dimensions
Storage
Width: 18.4 inches (467 mm)
Depth: 11.7 inches (269 mm)
Height: 7.8 inches (199 mm)
Printing
Width: 18.4 inches (467 mm)
Depth: 23.4 inches (594 mm)
Height: 12.8 inches (325 mm)
Weight
18.8 lb (8.5 kg) without the ink cartridges
* The print capacity may vary depending on how often you clean the
print head and use the printer.
** The ink thaws and is usable after approximately 3 hours at 77 °F
(25 °C).
To ensure good results, use genuine EPSON cartridges
and do not refill them. Other products may cause
damage to your printer not covered by EPSON’s
warranty.
Electrical
Specification
120 V Model
240 V Model
Input voltage range
99 to 132 V
198 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.7 A
0.4 A
Power consumption
Approx. 30 W (ISO 10561 Letter Pattern)
Do not use an ink cartridge after the expiration date on
the package.
Environmental
Temperature
Operation
50 to 95 °F (10 to 35 °C)
Storage
−4
Transit*
–4 to 140 °F (–20 to 60 °C)
120 hours at 140 °F (60 °C)
to 140 °F (−20 to 60 °C)
1 month at 104 °F (40 °C)
Humidity (without condensation)
Operation
20 to 80% RH
Storage*
5 to 85% RH
*Stored in shipping container
Safety Approvals
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Safety standards
UL 1950 with D3, CSA C22.2 No. 950
EMC
FCC part 15 subpart B class B
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EPSON Stylus COLOR 980N
Interfaces
Environmental
Parallel interface
Temperature
Forward channel
Specification
Description
Data format
8-bit parallel, IEEE-1284 compatibility mode
Synchronization
STROBE pulse
Handshake timing
BUSY and ACKNLG signals
Signal level
TTL compatible
Connector
57-30360 Amphenol connector or equivalent
Description
Transmission mode
IEEE-1284 Nibble mode
41 to 95 °F (5 to 35 °C)
Storage
−22
to 158 °F (−30 to 70 °C)
Humidity (without condensation)
Operation
20 to 80% RH
Storage
5 to 95% RH
Vibration
Reverse channel
Specification
Operation
Operation
5 to 55 Hz at 0.4 G
Storage
5 to 55 Hz at 1 G
Shock
4G
Adaptable connector
57-30360 Amphenol connector or equivalent
Synchronization
Refer to the IEEE-1284 specification
Network Protocols Supported
Handshaking
Refer to the IEEE-1284 specification
Signal level
IEEE-1284 Level 1 device
NetWare 3.1x, 4.1x, or 5
Data transmission timing
Refer to the IEEE-1284 specification
EtherTalk (AppleTalk)
TCP/IP protocol
USB interface
1pr, ftp over TCP/IP protocol
NetBEUI over TCP/IP protocol
Specification
Description
Standard
Based on Universal Serial Bus Specifications
Revision 1.0, Universal Serial Bus Device Class
Definition for Printing Devices Version 1.0
Bit rate
12 Mbps (full speed device)
Data encoding
NRZI
Adaptable connector
USB Series B
Recommended cable
length
6.5 ft (2.0 m)
Windows 2000 IPP
Network Connectors and Signal
Assignments
RJ-45, ISO/IEC 8802–3 12.6 MDI Specification
Regulatory Approvals
Ethernet Card Specifications
EMC FCC part 15B Class A
Your EPSON Type B Ethernet interface card (C823632) lets
you connect the printer directly to your network.
Reliability
MTBF 268,973 hr (power on, 100% duty)
link selection light
status sheet
button
status lights
twisted pair connector (RJ45)
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Paper
Paper type
Size
Paper types
Thickness
Weight
Single sheets
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
A5 (148 × 210 mm)
B5 (182 × 257 mm)
Legal (8.5 × 14 inches)
Half letter (5.5 × 8.5 inches)
Executive (7.5 × 10 inches)
Plain paper and special ink
jet papers distributed by
EPSON
0.003 to 0.004 inch
(0.08 to 0.11 mm)
17 to 24 lb
(64 to 90 g/m2)
Transparencies and
glossy film
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
A6 (105 × 148 mm, glossy film only)
Transparencies and glossy
film distributed by EPSON
—
—
Photo paper
4 × 6 inches (102 × 152 mm)
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
Panoramic (8.27 × 23.4 inches, 210 × 594 mm)
Photo Paper distributed by
EPSON
—
—
Photo stickers
A6 (105 × 148 mm) with 16 frames
Photo stickers distributed
by EPSON
—
—
Self adhesive sheets
and iron-on cool peel
transfer paper
A4 (210 × 297 mm)
Letter (8.5 × 11 inches; iron-on cool peel
transfer paper only)
Self adhesive sheets and
—
iron-on cool peel transfer
paper distributed by EPSON
—
Envelopes
#10 9.5 × 4.1 inches (240 × 104 mm)
Plain, bond, or
DL 8.7 × 4.3 inches (220 × 110 mm)
air mail paper
C6 4.4 × 6.4 inches (114 × 162 mm)
Note card envelope 5.2 × 8.7 inches (132 × 220 mm)
0.006 to 0.02 inch
(0.16 to 0.52 mm)
12 to 20 lb
(45 to 75 g/m2)
Cards
A6 (105 × 148 mm)
5 × 8 inches (127 × 203 mm)
8 × 10 inches (203 × 254 mm; ink jet cards only)
—
—
Ink jet cards and note cards
distributed by EPSON
Print only under these conditions:
Temperature: 59 to 77 °F (15 to 25 °C)
Humidity: 40 to 60% RH
Store glossy film and self adhesive sheets under these
conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 20 to 60% RH
Since the quality of any particular brand or type of paper
may be changed by the manufacturer at any time, EPSON
cannot guarantee the use of any particular brand or type of
paper. Always test samples of paper stock before
purchasing large quantities or printing
large jobs.
Poor quality paper may reduce print quality and cause
paper jams and other problems. If you encounter
problems, switch to a higher grade of paper. Do not load
curled or folded paper, envelopes, or transparencies.
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EPSON Stylus COLOR 980N
Printable Area
Single sheets
and cards
Control Panel
A
BL
The four lights on your printer’s control panel show the
printer’s status and alert you to problems like paper jams.
BR
paper out light
C2
black ink
out light
C1
power
light
color ink
out light
Envelopes
A
cleaning button
BL
A
BL
BR
C1
C2
BR
C1
power button
load/eject button
The minimum top margin is 0.12 inch (3.0 mm).
When printing multiple sheets of EPSON Photo Quality Glossy
Film, the minimum top margin is 1.2 inches (30 mm).
The minimum left margin is 0.12 inch (3.0 mm).
The minimum right margin is:
0.35 inch (9.0 mm) for letter and legal.
1.10 inches (28 mm) for #10 envelopes.
0.28 inch (7 mm) for DL envelopes.
0.12 inch (3.0 mm) for all other paper sizes and C6 envelopes.
The minimum bottom margin is 0.55 inch (14.0 mm) using the
Standard printable area setting.
The minimum bottom margin can be decreased to
0.12 inch (3.0 mm) using the Maximum printable area setting.
However, the print quality in the expanded printable area may be
reduced.
Always load paper into the sheet feeder short edge first
except envelopes. Load envelopes long edge first.
P is on
The P power light is on when the printer is on and ready to
print. It flashes when the printer is receiving a print job or
performing a maintenance operation, such as cleaning the
print head.
S flashes
When the S paper out light flashes, you have a paper jam.
Press the E load/eject button to clear the jam. If that doesn’t
work, turn off the printer and gently pull out all paper. Make
sure none of the sheets are curled, creased, old, stuck
together, or too thin. Then reload the stack against the right
edge guide and slide the left edge guide over to the paper’s
left edge. Then turn the printer on.
S is on
When the S paper out light comes on, your paper is out or
incorrectly loaded. Make sure none of the sheets are curled,
creased, old, stuck together, or too thin. Then reload the
stack against the right edge guide and slide the left edge
guide over to the paper’s left edge. Press the E load/eject
button to resume printing.
B or A
flash
When an ink out light flashes, your ink supply is low. Make
sure you have a replacement cartridge.
B or A
are on
When an ink out light comes on, you need to replace the ink
cartridge. See page 8 for instructions.
P and S
flash,
and
B and A
are on
When the P power and S paper out lights flash and the
B black and A color ink out lights come on, jammed paper
may be blocking movement of the print head. Turn off the
printer, wait a few seconds, and turn it back on. If no paper
ejects, turn off the printer, remove the jammed paper, and
turn it on again. If the lights still flash or stay on, contact
your dealer or EPSON.
PSB
A flash
When all the lights flash, your printer may have an internal
error. Make sure you removed all the packing material as
described on the unpacking sheet in your printer box. Then
turn off the printer, wait a few seconds, and turn it on again.
If the lights still flash or stay on, contact your dealer or
EPSON.
PSB
When all the lights are off, the printer is not receiving
A are off power. Try these solutions:
❏ Make sure the printer is turned on.
❏ Turn off the printer, plug in the power cord securely,
and turn on the printer again.
❏ Make sure the outlet works and that it is not controlled
by a switch or timer.
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Installing an Ink Cartridge for the First
Time
6. Place the black ink cartridge in its holder with the label
facing up and toward the back of the printer. Then press
down the clamp until it locks into place.
1. Plug the power cord into a grounded outlet.
Don’t use an outlet controlled by a wall switch or timer,
or one that uses the same circuit as a large appliance.
This may disrupt the power, which can erase the
printer’s memory or damage its power supply.
2. Remove the ink cartridges from their foil packages. Then
pull off only the yellow part of the tape seal on the top of
each cartridge. It is okay if a bit of the yellow tape remains
on the cartridge. Don’t pull off the blue part.
You must remove the yellow tape seal from the top of
the cartridge or you will permanently damage it. Don’t
remove the clear seal from the bottom.
Remove the yellow tape
7. Press the R cleaning button to move the color ink cartridge
holder into the installation position.
If the print head doesn’t move to the color ink cartridge
installation position, hold down the cleaning button for
three seconds until the print head moves to the color ink
cartridge installation position.
8. Repeat steps 5 and 6 to install the color ink cartridge.
9. Press the R cleaning button to begin charging the ink
delivery system and then close the printer cover.
black cartridge
color cartridge
If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets in your eyes, flush them
immediately with water.
3. Lower the output tray and open the printer cover.
Charging takes about two minutes. The P power light flashes,
and the printer makes various sounds until it is finished.
Don’t turn off the printer or interrupt the charging process or
it will start over and you’ll use more ink than necessary.
Charging is complete when the P power light stops flashing
and stays on.
4. Press the P power button to turn on the printer. The
P power light flashes, the B black and A color ink out
lights come on, and the black ink cartridge holder moves
slightly left to the installation position.
Always use the P power button to turn the printer on or
off. Never use an external switch, such as on a power
strip.
5. Lift up the black ink cartridge clamp.
Never turn off the printer when the P power light is
flashing, unless the printer hasn’t moved or made any
noise for more than five minutes.
Testing the Printer
If you are having a problem with the printer, you can run a
printer check to determine whether the problem comes from
the printer itself or some other source. Follow these steps to
run the printer check:
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure paper is loaded in the printer.
Load paper that’s at least 8.27 inches (210 mm) wide.
This prevents ink from spraying inside the printer and
smudging your printouts.
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EPSON Stylus COLOR 980N
4. Hold down the E load/eject button, then press and release
the Ppower button. Continue holding down the E load/
eject button until the Ppower light starts to flash, then
release it.
The printer prints one page showing its ROM version
number, ink counter, and a nozzle check pattern in black,
magenta, cyan, and yellow. Only the nozzle check pattern is
shown below.
5. To end the check, turn off the printer after it prints the
check page. Then reconnect the interface cable and turn on
your printer and computer.
The Ethernet card has two status lights (one red and one
green) that indicate the current operating status of the
Ethernet card when you first turn on the printer, during
normal operation, and when errors occur. The card also has a
link selection light (yellow) that shows whether 10 Base T or
100 Base TX is connected.
The red and green lights represent the following:
Red
Status
Initializing status at power on or reset
Off
Flashes
slowly
Printing data or the status sheet
Off
Flashes
rapidly
Sending and receiving packets
Off
On
Normal ready status
On
Off
Error status
The yellow link selection light represents the following:
Light
❏ If the results are satisfactory, the problem lies in your
software settings, the interface cable, or your computer.
❏ If the check page does not print correctly, you may have
a problem with your printer. First try cleaning the print
head (see page 11). Then try the suggestions in
“Problems and Solutions” in the Printer Basics book or
“Troubleshooting” in the electronic EPSON Stylus
COLOR 980N Reference Guide.
Green
Flash simultaneously
Status
Off
10 Base T
On
100 Base TX
Initializing the Ethernet Card
You must initialize the Ethernet card under the following
circumstances:
❏ If you move the card to another printer
Printing an Ethernet Card Status
Sheet
Press and hold down the status sheet button for about three
seconds to print a status sheet. This sheet gives you important
information, including the serial number and MAC address
(hardware address) of the card. (Save the sheet for reference.)
If a status sheet prints, the Ethernet card is working correctly.
status sheet button
Reading the Ethernet Card Status
Lights
The status lights and status sheet button provide you with
important information about the operation and configuration
of the Ethernet card.
❏ When there is an error communicating with the
Ethernet card.
Follow these steps to initialize the Ethernet card:
1. Turn off the printer.
It will take several seconds for the Ethernet card to power
down. Wait until the status lights on the card go out before
continuing with step 2.
2. Turn on the printer while holding down the status sheet
button. Continue to hold down the status sheet button for
about five seconds.
When the red and green status lights on the Ethernet card
start to flash simultaneously, release the status sheet button.
Initialization is complete when the status lights stop
flashing.
3. After initialization is complete, press and hold down the
status sheet button for about three seconds to print a status
sheet. If the card initialized properly, the TCP/IP address
on the status sheet will be 192.168.192.168 and the printer
name will be <default printer name> <last six digits of the
serial number>.
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Resetting the Ethernet Card
When the Ethernet card’s status lights show an error
condition, you may be able to correct it by resetting the
printer memory. Press the P power button. After the lights on
the card go out, press the power button again.
Printing on Special Media
Whether you print on plain paper or special media, you need
to make sure you select the correct Media Type setting in the
printer software, as shown in the following table:
For this media...
Then select this Media
Type setting in your
printer software...
Plain paper, letter size
Plain paper
❏ Remember to select the correct Media Type and Paper Size
for your paper.
❏ If the special media has protective sheets between the sheets
of media, be sure to remove the protective sheets before
printing. After printing, cover the printed side of your
media with these sheets before storing.
❏ Use ink jet papers within one year of purchase. Use glossy
film and transparencies within six months. Return unused
sheets and envelopes to their original packages as soon as
possible. See “Ink Cartridges” on page 2 for more media
storage information.
❏ Set the thickness lever to the + position when you print on
envelopes or if ink smears when you print on other thick
media. Open the printer cover and position the lever as
shown below. Then close the cover and print. (Make sure
you return the lever to the 0 position before you print on
regular media.)
Envelopes
EPSON 360 dpi Ink Jet Paper
360 dpi Ink Jet Paper
setting for
envelopes and
thick paper
EPSON Iron-On Cool Peel Transfer Paper*
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
Photo Quality Ink Jet
Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Photo Paper
Photo Paper
EPSON Photo Quality Glossy Film
Photo Quality Glossy
Film
EPSON Photo Stickers
EPSON Ink Jet Transparencies
*
setting for
regular paper
Replacing an Ink Cartridge
Ink Jet Transparencies
Use the Flip Horizontal option in your printer driver to reverse your
image before you print it—especially if it includes text—so the
image will appear correctly when it’s transferred.
Media Loading and Handling Guidelines
Don’t use any cleaning sheets included with special
media; they may jam inside the printer.
The type of paper or other media you use is one of the most
important factors in determining the quality of your printed
output. The following tips will help you get the best results on
any type of paper or other media:
When the B black or A color ink out light flashes, the
indicated cartridge is low on ink. This is a good time to make
sure you have a new cartridge. When the light stays on, the
cartridge is empty and you need to replace it. You cannot
print if either ink cartridge is empty.
You can also check your ink levels using Status Monitor 3. See
your electronic EPSON Stylus COLOR 980N Reference Guide
for details.
Use these EPSON ink cartridges within six months of
installing them and before the expiration date on the package:
❏ Black ink cartridge
T003011
❏ Color ink cartridge
T005011
❏ Always handle sheets by the edges, and don’t touch the
printable surface.
To ensure good results, use genuine EPSON ink cartridges
and do not refill them. Other products may cause damage
to your printer not covered by EPSON’s warranty.
❏ Be sure to load the printable (whiter or glossier) side of the
media face up in the sheet feeder.
❏ Load paper only up to the arrow mark on the left edge
guide.
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When you need new ink cartridges, contact your dealer or call
the EPSON Store™ at (800) 873-7766 (U.S. sales only). Or
visit the EPSON Store at www.epson.com (U.S. sales only). In
Canada, please call (800) 873-7766 for dealer referral.
5. Pull up the ink cartridge clamp. The cartridge rises up from
its holder.
If you need to replace an ink cartridge before the lights flash
(because the ink is too old, for example), see the instructions
in “Replacing an Outdated Ink Cartridge” on page 9.
Removing and Installing Ink Cartridges
You can replace a cartridge when the B black or A color ink
out light is either flashing or on. (If you perform these steps
when both ink out lights are off, the printer cleans the print
heads as described on page 11.)
6. Lift the cartridge out of the printer and dispose of it
carefully.
Follow these steps to replace ink cartridges:
If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets into your eyes, flush them
immediately with water.
1. Remove the new ink cartridge from its packaging.
2. Remove only the yellow part of the tape seal. Don’t pull off
the blue portion or try to remove the clear seal underneath
the cartridge.
7. Lower the new ink cartridge into its holder with the label
facing up and toward the back of the printer.
Remove the yellow tape
black cartridge
color cartridge
You must remove the yellow tape from the top of the
cartridge or you will permanently damage it. Don’t
remove the clear seal from the bottom of the cartridge.
3. Make sure the printer is turned on and not printing, then
open the printer cover.
4. Press the R cleaning button and hold it for about three
seconds until the print head moves left and the P power
light begins flashing. The print head moves to the black or
color cartridge replacement position, depending on which
ink cartridge is empty.
To avoid damaging the printer, never move the print head
by hand. Don’t open the clamp or remove a cartridge
except to replace it with a new one. Once you remove a
cartridge, you can’t reuse it, even if it contains ink.
8. Press down the ink cartridge clamp until it locks in place.
9. If you need to replace the other ink cartridge, repeat steps 4
through 8 before continuing with step 10.
10. Press the R cleaning button and close the printer cover.
The printer moves the print head and begins charging the
ink delivery system.
The P power light flashes, and the printer makes various
sounds. Charging takes about one minute. When it’s
finished, the Ppower light stops flashing and stays on.
Never turn off the printer while the P power light is
flashing, unless the printer hasn’t moved or made noise
for more than 5 minutes.
Replacing an Outdated Ink Cartridge
If an ink cartridge is more than six months old, you may need
to replace it. How can you tell? You may notice that your
printouts don’t look as good as they used to. If print quality
doesn’t improve after cleaning and aligning the print head,
you can replace one or both cartridges.
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Follow these steps to replace an ink cartridge before the B black
or A color ink out light is flashing or on:
6. Pull up the ink cartridge clamp. The cartridge rises up from
its holder.
1. Remove the new ink cartridge from its packaging.
2. Remove only the yellow part of the tape seal on top as
shown below. Don’t pull off the blue portion or try to
remove the clear seal underneath the cartridge.
Remove the yellow tape
7. Lift the cartridge out of the printer and dispose of it
carefully.
If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets into your eyes, flush them
immediately with water.
black cartridge
color cartridge
You must remove the yellow tape from the top of the
cartridge or you will permanently damage it. Don’t
remove the clear seal from the bottom of the cartridge.
8. Lower the new ink cartridge into its holder with the label
facing up and toward the back of the printer.
3. Make sure the printer is turned on and not printing, then
open the printer cover.
4. Press the E load/eject button and hold it down for three
seconds until the print head moves left to the black ink
cartridge replacement position and the Ppower light begins
flashing.
5. If you need to replace only the color ink cartridge, press the
E load/eject button again until the print head moves to the
color ink cartridge replacement position.
If the print head moves to the home position instead of the
color ink cartridge replacement position, try holding down
the E load/eject button for three seconds until the print
head moves to the black ink cartridge replacement
position; then press the E load/eject button for half a
second to move the print head to the color ink cartridge
replacement position.
9. Press down the ink cartridge clamp until it locks in place.
10. Press the E load/eject button. The print head moves to the
color ink cartridge replacement position. If you need to
replace the color ink cartridge, repeat steps 6 through 9.
Then continue with step 11.
11. Press the E load/eject button again and close the printer
cover.
The printer moves the print head and begins charging the
ink delivery system. The P power light flashes and the
printer makes various sounds.
To avoid damaging the printer, never move the print head
by hand. Don’t open the clamp or remove a cartridge
except to replace it with a new one. Once you remove a
cartridge, you can’t reuse it, even if it contains ink.
Charging takes about one minute. When it’s finished, the
P power light stops flashing and stays on.
Never turn off the printer while the P power light is
flashing, unless the printer hasn’t moved or made noise
for more than 5 minutes.
10 - EPSON Stylus COLOR 980N
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EPSON Stylus COLOR 980N
If the pattern is missing dots, click Clean to clean the print
head again. Then try the suggestions in “Problems and
Solutions” in the Printer Basics book or “Troubleshooting”
in the electronic EPSON Stylus COLOR 980N Reference
Guide.
Cleaning the Print Head
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print head.
This unclogs the nozzles so they can deliver ink properly.
Cleaning the print head uses ink, so clean it only if print
quality declines. You can clean the print head in either of the
following ways:
Using the Control Panel
❏ Using the Head Cleaning utility in your printer software
(when the printer is connected to a local port, not over a
network)
1. Make sure the printer is turned on but not printing, and
both the B black and A color ink out lights are off.
❏ Using the printer’s control panel buttons
Always wait until your document has finished printing before
cleaning the print head.
Don’t use any cleaning sheets included with special
media; they may jam inside the printer.
Follow these steps to clean the print head:
2. Press the R cleaning button and hold it down for three
seconds. Cleaning takes a little over a minute, during which
the printer makes some noise and the P power light flashes.
Never turn off the printer while the P power light is
flashing, unless the printer hasn’t moved or made noise
for more than 5 minutes.
3. After the P power light stops flashing, print a page to test
the print quality and reset the cleaning cycle.
If you’re connected directly to the printer, run a nozzle
check. Go to step 4.
Using the Head Cleaning Utility
Follow these steps to run the Head Cleaning utility:
If you’re using DOS or printing over a network, open an
application and print a document containing black and
color data. Then go to step 8.
1. Make sure the printer is turned on but not printing, and
both the B black and A color ink out lights are off.
2. Access the printer settings dialog box.
3. Click the Utility tab (Windows) or the
(Macintosh).
Utility icon
4. On the Utility menu, click the Head Cleaning icon.
5. Follow the instructions on the screen to clean the print
head. Cleaning takes a little over a minute, during which
the printer makes some noise and the P power light flashes.
Never turn off the printer while the P power light is
flashing, unless the printer hasn’t moved or made noise
for more than 5 minutes.
4. Start an application, open a document, and access the
printer settings dialog box.
5. Click the Utility tab (Windows) or the
(Macintosh). You see the Utility menu.
6. Make sure paper is loaded in the printer, click the Nozzle
Check icon, and click Next. The nozzle check pattern prints
on the printer; see “Examining the Nozzle Check Pattern”
on page 12 for details.
7. If the nozzle check pattern is filled in completely, click
Finish.
If the pattern is missing dots, click Clean to clean the print
head again.
6. When the P power light stops flashing, run a nozzle check
to test the results and reset the cleaning cycle.
Make sure paper is loaded in the printer and click Print
nozzle check pattern (Windows) or Confirmation
(Macintosh). Then click Next. The nozzle check pattern
prints; see “Examining the Nozzle Check Pattern” on
page 12 for details.
Utility icon
8. If you don’t see any improvement after cleaning two or
three times, then try the suggestions in “Problems and
Solutions” in the Printer Basics book or “Troubleshooting”
in the electronic EPSON Stylus COLOR 980N Reference
Guide.
7. If the nozzle check pattern is filled in completely, click
Finish.
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EPSON Stylus COLOR 980N - 11
EPSON Stylus COLOR 980N
Examining the Nozzle Check Pattern
Aligning the Print Head Using the Control
Panel Buttons
Examine the nozzle check pattern you print. It should look
something like this:
If you cannot use the print head alignment utility program
that came with your printer, follow these steps to align the
print head.
1. Make sure that letter-size or A4-size paper is loaded in the
sheet feeder.
Each staggered horizontal and straight vertical line should be
complete, with no gaps in the dot pattern. If your printout
looks okay, you’re done. If any dots are missing, as shown
below, clean the print head again; see page 11 for instructions.
2. While holding down the R cleaning button, press the
P power button to turn on the printer. Then release both
buttons.
3. The S paper out light flashes for about three seconds. While
it is flashing, press the E load/eject button.
The printer prints a sheet of instructions in English, French,
German, Italian, Spanish, and Portuguese explaining how
to align the print heads. Follow these instructions.
missing dots
If the E load/eject button isn’t pressed while the S paper
out light is flashing, the printer enters default-setting
mode. If this happens, turn off the printer and repeat
steps 2 and 3.
missing dots
4. After aligning the print head, turn off the printer to exit the
print head alignment utility.
Aligning the Print Head
Cleaning the Printer
If your printouts contain misaligned vertical lines, you may
need to align the print head.
If you are using DOS, follow the instructions in “Aligning the
Print Head Using the Control Panel Buttons” instead.
Follow these steps:
1. Make sure the printer is turned on and letter-size paper is
loaded.
Load paper that’s at least 8.27 inches (210 mm) wide.
This prevents ink from spraying inside the printer and
smudging your printouts.
To keep your printer working at its best, you should clean it
several times a year. Follow these steps:
1. Turn off the printer, unplug the power cord, and
disconnect the printer cable.
2. Remove all the paper from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp cloth.
4. Clean ink out of the printer’s interior with a soft, damp
cloth.
Don’t touch the gears inside the printer.
For the best results, load EPSON ink jet paper in the
printer whenever you check the print head alignment.
Never use alcohol or thinner for cleaning; they can
damage the printer components and case.
2. Access the printer settings dialog box.
3. Click the Utility tab (Windows) or the
(Macintosh). You see the Utility menu.
Don’t use a hard or abrasive brush.
Utility icon
Don’t get water on the printer components and don’t
spray lubricants or oils inside the printer.
4. Click the Print Head Alignment icon.
5. Follow the instructions on the screen to print a test page
and select the correct alignment.
12 - EPSON Stylus COLOR 980N
Don’t use any cleaning sheets included with special
media; they may jam inside the printer.
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EPSON Stylus COLOR 980N
Transporting the Printer
Related Documentation
If you need to move your printer some distance, prepare it for
transportationby packing it in its original box. Follow these
steps:
TM-SC980
EPSON Stylus COLOR 980/980N
Service Manual
PL-SC980N
EPSON Stylus COLOR 980N Parts Price
List
CPD-10631
EPSON Stylus COLOR 980N
Installation Guide
To avoid damage, always leave the ink cartridges
installed when transporting the printer.
Be sure to remove the tape used in step 4 after installing
the printer in its new location.
1. Turn on the printer and wait until the print head locks in
the far right position. Then turn off the printer.
EPSON Stylus COLOR 980 Reference
Guide (HTML format)
CPD-7356
2. Unplug the power cord from the electrical outlet. Then
disconnect the network cable from the printer.
EPSON Type B Ethernet Interface Card
Administrator’s Manual
3. Remove any paper from the printer and remove the paper
support.
4. Open the printer cover. Secure the ink cartridge holder to
the printer with tape as shown, then close the printer cover.
5. Push in the output tray extensions and close the tray.
6. Repack the printer and attachments in the original box
using the protective materials that came with it. See the
unpacking sheet that was packed with your printer.
Be sure to keep the printer level as you transport it. If you
notice a decline in print quality after transporting the printer,
clean the print head (see page 11); if output is misaligned,
align the print head (see page 12).
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EPSON Stylus COLOR 980N - 13
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