Zenith5000 Service Manual 999-0856-190E.pdf

Zenith5000 Service Manual 999-0856-190E.pdf
ZENITH
SERIES
INSTRUCTIONS FOR USE
SERVICE MANUAL
To avoid personal injury or damage to the bed,
read all sections pertaining to the bed
model before use.
ETL/UL/CSA APPROVED
UL 60601-1
IEC 60601-2-38
CSA 22.2 601.1
GF Health Products, Inc. - www.grahamfield.com
Zenith Series Service Manual 999-0856-190E - MAY 2015
This service manual covers the following Zenith Models:
76" and 80" Full Electric with Low Roll Only and Grid Decks = ZG58174
Basic American Medical Products
336 Trowbridge Drive
Fond du Lac, WI 54937
For Zenith 5000 Bed service parts,
contact our Customer Service Department
at 770-368-4700
Manufactured by:
GF Health Products, Inc.
2935 Northeast Parkway
Atlanta, GA 30360
www.grahamfield.com
Made in the USA
To order a Zenith 5000 bed,
contact a GF Health Products, Inc. sales representative
at 770-368-4700
IMPORTANT NOTICE
GF Health Products, Inc. is not responsible for typographical errors.
All illustrations, specifications, packaging, and warranties contained in this Service Manual
are based on the latest product information available at the time of printing.
The most current product information can be found online at www.grahamfield.com.
Check all parts for shipping damage and test before using.
In case of damage, DO NOT USE.
ZENITH SERIES
TABLE OF CONTENTS
IMPORTANT SAFETY AND WARNING INFORMATION.................................................. 4
ENTRAPMENT AND COMPLIANCE INFORMATION.............................................. 5
RECOMMENDED MAINTENANCE.......................................................................... 6
ENVIRONMENTAL SPECIFICATIONS AND RFI INFORMATION............................ 7
OPERATING CONDITIONS...................................................................................... 7
STORAGE AND TRANSPORT CONDITIONS.......................................................... 7
RFI (RADIO FREQUENCY INTERFERENCE)......................................................... 7
DISPOSAL OF EQUIPMENT AND ACCESSORIES................................................. 7
SECTION A: BED SETUP INSTRUCTIONS..................................................................... 8
UNPACKING THE BED............................................................................................. 8
HEADBOARD AND FOOTBOARD ASSEMBLY....................................................... 9
STANDARD MATTRESS RETAINER INSTALLATION........................................... 10
STANDARD WIREFORM WALLSAVER INSTALLATION....................................... 11
BED OPERATION - HAND CONTROL PENDANT................................................. 12
BED OPERATION - STATIONARY/LOW ROLL POSITIONING............................. 13
SECTION B: ASSIST DEVICES...................................................................................... 14
OPTIONAL PIVOTING ASSIST BAR INSTALLATION AND OPERATION.............. 14
OPTIONAL PLASTIC HALF RAIL INSTALLATION AND OPERATION................... 15
OPTIONAL TRAPEZE SUPPORT INSTALLATION................................................ 16
SECTION C: MECHANICAL AND ELECTRICAL INFORMATION................................. 17
SECTION D: SERVICE/REPLACEMENT PARTS.......................................................... 20
SECTION E: DECK/MECHANICAL SERVICE PARTS................................................... 24
SECTION F: TROUBLESHOOTING............................................................................... 27
LIMITED WARRANTY..................................................................................................... 29
LABEL SYMBOL DEFINITIONS
!
!
Consult
Accompanying
Documents
Safe
Working
Load
GF Health Products, Inc. - www.grahamfield.com
Double
Insulated
Protected
Grounded
Device
Type B
Equipment and
Applied Parts
3
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
IMPORTANT SAFETY AND WARNING INFORMATION
!
This product is a variable height, adjustable
mattress platform, which will provide comfort and
convenience for residents/patients and caregivers in
long term care settings.
!
The MAXIMUM SAFE WORKING LOAD for the
Zenith 5000 Bed with weight evenly distributed,
including bedding, resident/patient, support surface,
and all accessories, is 500 lb.
!
NEVER operate the bed if a Power Cord or Plug is
damaged or not working properly. Contact qualified
Service Personnel for examination and repair.
Always unplug the Power Cord before performing
maintenance on the bed.
!
!
!
DO NOT use the assist devices as push handles for
moving the bed. Assist devices can be deformed or
broken if excessive side pressure is exerted. Assist
devices are not meant for patients considered as high
risks for entrapment (i.e. patients with pre-existing
conditions such as confusion, restlessness, lack of
muscle control, altered mental status, either organic
or medicinal, or a combination thereof). Additional
safety measures should be considered for such highrisk patients.
NEVER permit more than one (1) person on/in the
bed at any time.
!
DO NOT open assemblies such as the Actuators,
Hand Control, or Control Box. If unauthorized
personnel perform work on these components, the
manufacturer’s warranty becomes void.
!
DO NOT use unauthorized parts, accessories, or
adapters other than those specified/authorized by GF
Health Products, Inc.
Body weight should be evenly distributed over the
sleeping surface of the bed. DO NOT allow the
patient to lie, sit, or lean in such a way that their
entire body weight is placed only on the raised head
or foot sections of the bed. This especially applies
when repositioning or transferring a patient in or
out of the bed. Increased risk may occur when the
patient’s size and/or weight are inappropriate for the
bed’s dimensions or weight capacity.
!
When operating the HI/LO, Knee, or Back Functions
of the bed, ALWAYS ensure that the confined
individual is positioned properly within the confines
of the bed.
Risk of entanglement or injury may occur if the
mattress used with mattress retainers does not fill the
entire width between stops or which compresses to
less than 1.50 inches under user’s weight.
!
DO NOT let any extremities protrude over the side
or between the bed rails when performing these
functions.
!
DO NOT lower the bed when objects are beneath it.
Failure to inspect under the bed can result in damage
to property or personal injury.
!
!
!
!
The bed’s Hand Control Pendant Cable MUST BE
ROUTED AND SECURED PROPERLY to ensure
it does not become entangled and eventually severed
during use. Also make sure all electrical cords DO
NOT get tangled around the bed, side rails, or legs
during transport or normal operation of the bed.
When using nasal-type or masked-type administering
equipment, all oxygen or air tubing MUST BE
ROUTED AND SECURED PROPERLY to ensure
that the tubing does not become entangled and
eventually severed during the normal operation of the
bed.
!
!
Mattress must be properly sized to fit the mattress
support platform and must remain centered on
the support platform relative to State and Federal
guidelines. Recommended minimum dimensions of
mattress is 35 inches wide and 6 inches deep. Length
should match the mattress support platform. Use of
an improperly fitted mattress could result in injury or
death.
!
IMPORTANT: Powered air mattress surfaces may
pose a risk of entrapment. Prior to use, ensure the
therapeutic benefits outweigh the risk of entrapment.
!
The bed is intended for use within a temperature
range of 10˚C to 40˚C. It has a water resistance
rating of IPX4 and IS NOT to be power washed or
submerged.
Keep all moving parts free of obstructions (i.e.
blankets/sheets, heating blankets/pads, wiring, etc.).
Beds manufactured by Basic American Medical
Products are designed for use within an institutional
healthcare environment (i.e. assisted living, skilled
nursing, transitional care, rehabilitation care, etc.).
GF Health Products, Inc. - www.grahamfield.com
4
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
IMPORTANT SAFETY AND WARNING INFORMATION
!
!
The head/back and knee/foot decks can be lifted
freely by hand for easy cleaning access when patients
are not in the bed. If you lift the head/back or knee/
foot deck for any reason, take great care when
lowering back down to the prone position - make sure
that all body parts are clear of the space between the
deck and the bed prior to slowly lowering any deck
manually. To avoid injury, DO NOT LET DECKS
FALL FREELY FROM ANY ANGLE.
Notice for California Customers - California
Proposition 65 WARNING: This product contains a
chemical known to the State of California to cause
cancer and reproductive or developmental harm.
!
Proper routing and tie-off of electrical cabling,
especially the power cord, is essential for proper
operation and to ensure safety from electrical shock.
In the event you are replacing any electrical cabling
on your bed, you must make sure the cables are free
from any pinch points, obstructions, or stretched so
tight that they may come loose or become damaged.
In addition, cables should be tied off in such a way to
secure them and keep them free from tangling on any
part of the bed during normal operation. Refer to your
service manual’s electrical section for proper cable
routing.
ENTRAPMENT AND COMPLIANCE INFORMATION
On April 10, 2006, the FDA (U.S. Food and Drug
Administration) released long-awaited guidelines for reducing
the risk of bed entrapment: “Hospital Bed System Dimensional
and Assessment Guidance to Reduce Entrapment”. The new
Guidance identifies potential entrapment areas and those
body parts most at risk for entrapment; provides design
criteria for manufacturers of new hospital/convalescent beds;
recommends particular test methods to assess the conformance
of existing hospital/convalescent bed systems; and answers
frequently-asked questions about entrapment issues.
The new Guidance was a result of a long-standing
collaboration between the FDA and the Hospital Bed Safety
Workgroup (HBSW), formed in 1999. GF Health Products,
Inc.’s Long Term Care Bed division: Basic American Medical
Products, is an HBSW charter member. As a result of our
commitment to product safety, all our current long-term
care beds have been strictly tested and conform to the new
FDA Guidance.
It is also essential to have the correct bed components/
accessories that correspond with the needs of the patient/
resident and the particular bed you have purchased. Matching
the correct bed component that correlates with the regulatory
guidelines can be a daunting task. Our sales team at GF
Health Products, Inc. and our friendly Customer Service
Representatives at Basic American Medical Products can help
you sift through the wide array of compliance and bed options.
We will help you determine which bed/bed part is best for the
patient’s/resident’s particular needs and help you with any
compliance issues.
The Zenith 5000 bed and accessories listed in this manual
are in full compliance with FDA guidelines for reducing the
risk of bed entrapment: “Hospital Bed System Dimensional
and Assessment Guidance to Reduce Entrapment”.
Details can be found at www.fda.gov.
The guidelines set forth by the FDA Guidance layout specific
dimensional limitations on potentially injury-threatening gaps
and spaces that can occur between bed system components,
such as rails, when not properly installed. GF Health Products,
Inc. and Basic American Medical Products have conformed
to these guidelines from a manufacturing aspect. However,
entrapment issues can often arise when a healthcare provider/
facility has not correctly assembled the components on a bed.
It is essential that the provider/facility fully understand their
responsibility in complying to the guidelines set forth by the
FDA in order to avoid injury. To that end, we have provided
the FDA’s web address at right as a resource for understanding
and following these guidelines for the safety of patients/
residents.
GF Health Products, Inc. - www.grahamfield.com
5
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
RECOMMENDED MAINTENANCE
Regular maintenance of the Long Term Bed is necessary to ensure continuing proper and safe operation.
Read and observe the following recommended maintenance schedule.
RECOMMENDED
INSPECTION PERIODS
ITEM
Inspect
on Receipt
Every
3 Months
Every
6 Months
Maintenance Inspection of All Components at Receipt of Shipment
Make sure all parts/components are included (see “Unpacking The Bed”).
X
Check all bed components for obvious damage.
X
Inspect the power cord for any cuts and/or damage.
X
Check to see all actuator/motor cables are routed and connected properly to the control
box.
X
Mechanical Inspection of Assemblies
Inspect all welds on the sleeping surface, frame, and base assemblies for stress
fractures.
X
Inspect all fasteners for wear and looseness.
X
Mechanical Inspection of Casters and Pedal Locking Mechanism
Check the stationary foot pads on both the head end and foot end for any damage or
wear. Replace if needed.
X
Check all rolling casters to ensure that they roll properly and are unobstructed.
X
Electrical Inspection of Control Box and Hand Control Pendant
Check the external power cord that plugs into the control box for any chafing, cuts, or
wear. Replace if damaged.
X
Make sure all attaching hardware is securely tightened.
X
Check all electrical connections for any wear or fractures.
X
Check the external backup battery (if you have one). Replace if needed.
X
Check the hand control pendant cable for any chafing, cuts, or wear.
X
Check all hand control pendant functions - check to make sure each button and
associated function work properly (i.e. head section rises when the HEAD UP button is
activated).
X
Electrical Inspection of Actuators/Motors
Check the actuator/motor cables for any chafing, cuts, or wear.
X
Check the range of movement on all motors to ensure they do not bind in the Full Up or
Full Down positions.
X
GF Health Products, Inc. - www.grahamfield.com
6
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
The following warning labels have been placed on the bed to help protect you and the bed from
damage. Do not remove any labels from the bed.
WARNING!
DO NOT LOWER BED WHEN OBJECTS ARE
BENEATH BED. FAILURE TO INSPECT UNDER
BED CAN RESULT IN DAMAGE TO PROPERTY
OR PERSONAL INJURY.
ATTENTION:
S’assurer de ne pas faire descendre le lit
lorsque des objets se trouvent sous le lit. Ne
pas inspecter le dessous du lit pourrait entrainer
des dommages materiels et des risques de
blessures.
CAUTION
THIS BED IS SUITABLE FOR USE ONLY WITH
OXYGEN ADMINISTERING EQUIPMENT OF
THE NASAL OR MASK TYPE OR A TENT
COVERING ONLY THE UPPER HALF (HEAD
END) OF THE BED. OXYGEN TENT CANOPIES
SHOULD NOT EXTEND BELOW BED SPRING
LEVEL. LOCK HAND CONTROL AT FOOT OF
BED WHEN USING OXYGEN ADMINISTERING
EQUIPMENT.
ATTENTION:
WARNING!
DO NOT LOWER BED WHEN
OBJECTS ARE BENEATH BED.
FAILURE TO INSPECT UNDER
BED CAN RESULT IN DAMAGE
TO PROPERTY OR PERSONAL
INJURY.
CE LIT PEUT ETRE UTILISE UNIQUEMENT
AVEC UN EQUIPMENT DESTINE A
L’ADMINISTRATION D’OXYGENE DE TYPE
NASAL OU MASQUE OU AVEC UNE TENTE
RECOUVRANT SEULEMENT LA MOTTIE
AVENT (TETE) DU LIT. LES COTES DE LAS
TENTE OXYGENE NE DOIVENT PAS SE
PROLONGER PLUS DAS QUE LA SOMMIER
DU LIT.
ENVIRONMENTAL SPECIFICATIONS AND RFI INFORMATION
OPERATING CONDITIONS
STORAGE AND TRANSPORT CONDITIONS
Ambient Temperature
10°C to 40°C
Temperature
-40°C to 70°C
Relative Humidity
30% to 75% Non-Condensing
Relative Humidity
10% to 100%
Atmospheric Pressure 700 to 1060 hPa
Protected Against
Splashing Water
Atmospheric Pressure 500 to 1060 hPa
IPX4
RFI (RADIO FREQUENCY INTERFERENCE)
RFI influences most electronic equipment. Caution should be exercised with regard to the use
of portable communications equipment in the area around such equipment. If RFI causes erratic
behavior, shut the bed off immediately. Leave it off while the transmission is in progress.
DISPOSAL OF EQUIPMENT AND ACCESSORIES
Follow local governing ordinances and recycling plans regarding disposal of the device or
components normally used in operation. The device does not generate waste or residue in
operation. Any accessories not part of the device MUST be handled in accordance with the
individual product marking for disposal.
GF Health Products, Inc. - www.grahamfield.com
7
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SECTION A: BED SETUP INSTRUCTIONS
KEEP
DISCARD
UNPACKING THE BED
9. Wireform Wallsaver
1. Cable Tie on Bundle
• Make sure all parts/components are
included.
• Check all bed components for obvious
damage.
• Inspect the Power Cord for any cuts and/or
damage.
• Check to see all actuator/motor
cables are routed and
connected properly to
the control box.
2.
3.
4.
5.
6.
7.
8.
Large Foam Block
Large Cable Tie - CUT
Notched 2 x 4 Board
Foam Wrapping
End Caps with Foam
Small Cable Tie - CUT
Notched Leg Foam
10.Two Mattress Retainers
11.Service Manual/Documents
12.Power Cord, Hand Control
Pendant, and Pendant Holster
Bundle
NOTE:
END OF POWER CABLE IS
COILED FOR SHIPPING AND
TIED, WITH CABLE TIE, TO
GRID WIRE ALONG WITH HAND
CONTROL PENDANT, PENDANT
CABLE AND HOLSTER.
CUT AND DISCARD CABLE TIE
AROUND CABLES WHEN YOU
UNPACK THE BED.
Cut and
discard
cable tie.
DISCARD TOP
AND BOTTOM
CARTONS
GF Health Products, Inc. - www.grahamfield.com
8
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
HEADBOARD AND FOOTBOARD ASSEMBLY
1. HEADBOARD INSTALLATION
• The headboard comes with four pre-installed
inserts - consider this the inside of the
headboard.
• Position two mounting tubes on the outside
of the headboard with “L” facing inward.
• Align the mounting tube top holes with the
headboard top holes.
• Insert a 40mm long socket head cap screw
through each of the top holes and bottom
holes and screw into each insert. Tighten
with the hex key included in the kit.
• At the head deck end, slide the mounting
tube “L” portions into the main frame rail
hollow ends.
• FOR 80” BEDS: Slide the mounting tubes
in until the first tube hole aligns with the first
rail hole. See illustration below.
• FOR 76” BEDS: Slide the mounting tubes
in until the first tube hole aligns with the
second rail hole. See illustration below.
HEADBOARD
2. FOOTBOARD INSTALLATION
• The footboard comes with four pre-installed
inserts - consider this the outside of the
footboard.
• Position two mounting tubes on the inside
of the footboard with “L” facing inward.
• Align the mounting tube top holes with the
footboard top holes.
• Insert a 40mm long socket head cap screw
through each of the top holes and bottom
holes and screw into each insert. Tighten
with the hex key included in the kit.
• At the foot deck end, slide the mounting
tube “L” portions into the main frame rails
hollow ends.
• FOR 80” BEDS: Slide the mounting tubes
in until the first tube hole aligns with the
second rail hole. See illustration below.
• FOR 76” BEDS: Slide the mounting tubes
in until the first tube hole aligns with the
third rail hole. See illustration below.
FOOTBOARD
Inserts
on inside
CENTER
OF BED
Inserts
on outside
40mm
Bolts
40mm
Bolts
CENTER
OF BED
76" hole position
(3rd hole in)
80" hole position
(2nd hole in)
76" hole position
(2nd hole in)
80" hole position
(1st hole in)
1st tube hole
IMPORTANT:
76" OR 80" HEADBOARD AND
FOOTBOARD POSITIONS
MUST MATCH RETAINER AND
WALLSAVER POSITIONS. SEE
PAGES 10 AND 11.
GF Health Products, Inc. - www.grahamfield.com
1st tube hole
NOTE: The 1st hole at the foot end is reserved for
attaching the Optional 4" pan extension.
9
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
STANDARD MATTRESS RETAINER INSTALLATION
(USING 2 RETAINERS 999-0844-124SP)
1. Determine if you need to position your bed in an 80" or
76" configuration (80" outside holes; 76" inside holes - see
Details A and B).
2. On the foot end, carefully squeeze the Mattress Retainer
ends inward, toward the center of the retainer, and insert
the ends into the proper holes (see Details A and B).
3 Lay the Mattress Retainer down so that the elbows rest on
the decks and the long cross rod is on the foot end side as
shown.
4. On the head end, carefully squeeze the Mattress Retainer
ends inward, toward the center of the retainer, and insert
the ends into the proper holes (see Details A and B).
5. Lay the Mattress Retainer down so that the elbows rest on
the decks and the long cross rod is on the foot end side as
shown.
DETAIL A:
INSERT HEAD END
MATTRESS RETAINER
Outside holes for 80" Beds
Inside holes for 76" Beds
DETAIL B:
INSERT FOOT END
MATTRESS RETAINER
IMPORTANT
Ensure all three adjustable parts are properly
positioned for 76" or 80" configurations
(See pages 9 and 11)
!
Be sure to use a mattress that is properly sized to fit
the sleep deck, which will remain centered on the
deck relative to State and Federal Guidelines. Use of
an improperly fitted mattress could result in injury or
death.
GF Health Products, Inc. - www.grahamfield.com
!
Use a properly sized mattress in order to minimize
the gap between the side of the mattress and assist
devices. This gap must be small enough to prevent
resident/patient from getting their head or neck
caught in this location.
10
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
STANDARD WIREFORM WALLSAVER INSTALLATION
WALLSAVER ASSEMBLY
1. Position the Wireform Wallsaver (Part no. 999-0856-180SP)
with bent end facing upward and tab ends facing inward as
shown at right.
2. Determine the position desired (see bottom of page).
3. Gently squeeze the wallsaver tab ends inward
toward the center of the wallsaver and, holding
the tabs parallel with the caster base holes (see
DETAIL A), slide the tabs into the holes while
letting the wallsaver gently expand outward.
4. Turn the wallsaver downward until it rests on
the floor (See Detail B).
Wireform Wallsaver
Bend faces upward
WALLSAVER REMOVAL
1. To remove or move the wallsaver
to a new position, raise the
wallsaver off the floor until the
end tabs are horizontal.
2. Squeeze the ends toward the
center of the wallsaver until the
end tabs slide out of the caster
base holes.
Start with tab
held horizontally
Finish with Wallsaver
resting on floor
WALLSAVER POSITIONS
2. For 76" beds, position the wallsaver ends in
the BACK caster base holes (toward the foot
end). For 76" beds using an optional Trapeze
unit, position the wallsaver ends in the
FRONT caster base holes (toward the head
end.)
3. For 80" beds, position the wallsaver ends in
the FRONT caster base holes (toward the
head end).
GF Health Products, Inc. - www.grahamfield.com
Brace cut
away for
visual clarity
Brace cut
away for
visual clarity
1. The Zenith 5000 wallsaver features two
standard positions for easy bed/mattress
length reconfigurations - 76" and 80".
Use back hole
for 76" position
Use front hole
for 80" position
IMPORTANT NOTE: WHEN POSITIONING THE BED’S
WALLSAVER FOR A PARTICULAR BED LENGTH
(I.E. 76" OR 80"), ENSURE THE OTHER BED
ADJUSTMENTS (HEADBOARD AND FOOTBOARD
POSITIONS AND MATTRESS RETAINER POSITION)
ARE IN THE SAME CONFIGURATION. REFER TO
PAGES 9 AND 10.
11
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
BED OPERATION - HAND CONTROL PENDANT
The Hand Control Pendant comes standard on the Zenith 5000 series.
The plug features a lock-on cap.
A pendant holster for attaching to optional
assist devices is also provided.
2
1
HAND CONTROL PENDANT OPERATION
4
3
5
1
HEAD DECK ANGLE UP BUTTON
2
HEAD DECK ANGLE DOWN BUTTON
3
HI/LO UP BUTTON (RAISE ENTIRE BED)
4
HI/LO DOWN BUTTON (LOWER ENTIRE BED)
5
KNEE AND FOOT DECK ANGLE UP BUTTON
6
KNEE AND FOOT DECK ANGLE DOWN BUTTON
6
HAND CONTROL PENDANT
The Zenith 5000 bed comes with
Alligator Clip attached to Hand
Control Pendant Cable.
To order a replacement Hand
Control Pendant, see page 21.
The Hand Control
Pendant Holster
999-0791-000SP
comes standard
with the Zenith
5000 bed.
The Hand
Control
Pendant
Cable has
a phone jack
connector.
NOTE:
THE ZENITH 5000 HAND CONTROL PENDANT CABLE RUNS ALONG THE SEAT PAN, THEN DOWN TOWARD
THE CONTROL BOX, AND PLUGS INTO A SMALL BLACK CONTROL CABLE WHICH PLUGS DIRECTLY INTO THE
CONTROL BOX.
IN ORDER TO MAXIMIZE THE EASE OF USE AS WELL AS MAINTAIN THE LONGEVITY OF THE ZENITH 5000 BED,
THE MICROPROCESSOR-CONTROLLED CONTROL SYSTEM MONITORS ALL HAND CONTROL PENDANT INPUTS.
THE HAND CONTROL PENDANT IS INTENDED FOR USE BY THE PATIENT TO MAXIMIZE COMFORT OR BY THE
CAREGIVER FOR REPOSITIONING.
TO DETER MISUSE BY A PATIENT, IF THE SYSTEM DETECTS REPEATED BUTTON OPERATIONS, IT WILL BLOCK
THE NEXT SIGNALS TO ENSURE THE WELLBEING OF THE PATIENT AND TO PROTECT THE SYSTEM. SHOULD
THIS OCCUR, THE USER WILL NOTICE A TWO (2) SECOND DELAY WHEN DEPRESSING A FUNCTION, OR MUST
WAIT FOR TWO SECONDS BEFORE OPERATING THE BED AGAIN.
GF Health Products, Inc. - www.grahamfield.com
12
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
BED OPERATION - STATIONARY/LOW ROLL POSITIONING
The Zenith 5000 is sold as a “Low Roll” bed to give the user the option of placing it in a stationary (non-moving) position
or lowering it into a “low roll” position. This is accomplished by lowering the bed until the stationary foot pads rise
off the floor and the rolling casters contact the floor surface for easy mobility.
Raise the Bed Up Horizontally to Desired Height.
Press the HI/LO Up Button.
HI/LO
Up Button
HEAD END
FOOT END
STATIONARY POSITION - NO ROLL
Rolling Casters
(On both sides of the bed.)
Stationary Foot Pads
(On both sides of
the foot end.)
Stationary Foot Pads
(On both sides of
the head end.)
FLOOR
MOBILE POSITION - LOW ROLL
HI/LO
Down Button
Rolling Casters
(Resting on the floor.)
Stationary Foot Pads
(Raised off
the floor.)
Stationary Foot Pads
(Raised off
the floor.)
HEAD END
FOOT END
Lower the Bed Down Until the Rolling
Casters Engage the Floor.
Press the HI/LO Down Button.
FLOOR
GF Health Products, Inc. - www.grahamfield.com
13
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SECTION B: ASSIST DEVICES
OPTIONAL PIVOTING ASSIST BAR INSTALLATION AND OPERATION
KIT ZA85400 - (ILLUSTRATION SHOWS BAR POSITIONED ON LEFT SIDE OF BED)
1. At the head end of the bed, position the Pivoting Assist Bar (#2)
bracket over the Head Deck (#1) frame and align the two Assist
Bar bracket holes with the two frame rail holes on either side of
the head deck.
2. From the outside, insert the Clevis Pins (#3) through the
pivot bracket and deck frame holes.
3. From the inside, insert a Hair Pin Clip (#4) through
each of the clevis pin small holes.
Position the Assist Bar
Bracket ON TOP of the
Deck Frame, aligning
holes in the bracket with
holes in the frame.
1
ORDER KIT # ZA85400.
THE KIT INCLUDES ONE PIVOTING ASSIST BAR ASSEMBLY
AND TWO LANYARD ASSEMBLIES WITH CLEVIS PINS AND
HAIR PIN CLIPS. (A STATIONARY ASSIST BAR IS ALSO
AVAILABLE AS AN OPTION - KIT # ZA85000)
3
3
4
THE PIVOTING AND FIXED ASSIST BARS CAN BE POSITIONED ON
EITHER THE RIGHT OR LEFT SIDE OF THE HEAD DECK.
ASSIST BARS ARE NOT INTENDED FOR USE AT THE FOOT
END OF THE BED.
PIVOTING ASSIST BAR OPERATION
2
4
1. To release the pivoting assist bar from its
vertical lock position, hold onto the top
of the bar with one hand and slightly pull
out the black knob on the outside of the
pivot assembly with the other hand to
release the locking mechanism. For ease
of patient access, it is recommended that
you pivot the rail toward the headboard
until it stops and rests in place.
2. To return the assist bar to its upright
locked position, grab the top of the
assist bar with one hand and pivot the
assembly upward until the black knob
mechanism snaps into place, locking the
assist bar vertically.
!
TO AVOID PINCHING FINGERS,
ENSURE FINGERS ARE CLEAR OF
SIDES OR UNDERSIDES OF THE
PIVOTING ASSEMBLY WHEN
POSITIONING THE ASSIST BAR
UP OR DOWN.
GF Health Products, Inc. - www.grahamfield.com
!
TO AVOID PERSONAL INJURY,
ENSURE THE PIVOTING ASSIST BAR
IS ALWAYS IN THE FULL, VERTICAL,
LOCKED POSITION WHENEVER
RESIDENT/PATIENT IS LEFT
UNATTENDED.
!
POWERED AIR MATTRESS SURFACES
MAY POSE A RISK OF ENTRAPMENT.
PRIOR TO USE, ENSURE THE
THERAPEUTIC BENEFITS
OUTWEIGH THE RISK OF
ENTRAPMENT.
14
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
OPTIONAL PLASTIC HALF RAIL INSTALLATION AND OPERATION
KIT ZA84200 - (ILLUSTRATION SHOWS RAIL POSITIONED ON RIGHT SIDE OF BED)
RH Plastic Half Rail
Assembly (#2)
1. Position the Plastic Half Rail (#2) as shown, with the taller, straight
edge toward the head end of the bed and arms angled toward the
center of the bed.
2. From the outside, insert the two welded grooved pins on the
rail arms into the two large holes in the side of the head deck.
3. From the inside, install the metal hair pin clip end of the Lanyard
Assembly (#3) onto the exposed grooves at the end of the pins.
4. Position the other terminal end of the Lanyard
Assemblies (#3) over the small hole on the
inside of the deck frame. Secure with a
small Phillips Screw (#4).
ORDER PLASTIC RAIL KIT #ZA84200,
WHICH INCLUDES A RIGHT AND LEFT HALF
RAIL, FOUR LANYARD ASSEMBLIES, AND TWO
PHILLIPS SCREWS (OR TWO OPTIONAL HEX
HEAD SCREWS). ORDER BAG #999-0842-905
FOR JUST THE REPLACEMENT HARDWARE.
Head Deck (#1)
TO
W
AR
OF D C
BE EN
D T
ER
Small
Hole
Lanyard
Assembly (#3)
Straight
Edge toward
Head End
Phillips
Screw (#4)
Lanyard
Assembly (#3)
THE PLASTIC RAIL CAN BE INSTALLED ON
EITHER THE HEAD OR FOOT END OF 80"
BEDS. IT SHOULD ONLY BE INSTALLED ON
THE HEAD END OF 76" BEDS.
HEAD END
PLASTIC HALF RAIL OPERATION
SLEEP
SURFACE
!
TO AVOID PINCHING FINGERS,
HOLD THE HALF RAIL FROM THE
TOP WITH ONE HAND AND
CAREFULLY DEPRESS THE BLACK
RELEASE LEVER WITH THE OTHER.
ENSURE THERE ARE NO OBJECTS IN
THE WAY THAT MAY HINDER THE
FULL MOVEMENT OF THE RAIL.
GF Health Products, Inc. - www.grahamfield.com
SLEEP
SURFACE
!
TO AVOID PERSONAL INJURY,
ENSURE THE HALF RAIL IS
ALWAYS IN THE FULL UP
LOCKED POSITION WHENEVER
RESIDENT/PATIENT IS LEFT
UNATTENDED.
!
POWERED AIR MATTRESS SURFACES
MAY POSE A RISK OF ENTRAPMENT.
PRIOR TO USE, ENSURE THE
THERAPEUTIC BENEFITS
OUTWEIGH THE RISK OF
ENTRAPMENT.
15
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
OPTIONAL TRAPEZE SUPPORT INSTALLATION
(THE TRAPEZE SUPPORT IS ATTACHED TO THE HEAD SECTION OF THE BED.)
ORDER KIT NUMBER ZA79000
Trapeze Unit ZA78100
(includes bar, chain,
triangle, and support)
is ordered separately.
Use first holes in
Trapeze Support
to mount to main
frame tubes.
Use fourth hole
from the end of the
main frame tubes.
1. Remove the headboard panel assembly (#2), if
previously assembled to the bed, by pulling out the
two Clevis Pins and two Hair Pin Clips that attach the
main frame tubes to the headboard’s mounting tubes.
Set all pins aside for later use.
2. Detach the headboard panel from the mounting tubes
by unscrewing the four 40mm long Socket Head Cap
Screws that fasten the board to the tubes (these will
be replaced with the longer Phillips Head Pan Screws
from the trapeze adapter hardware bag). Do not
remove the four 1/4-20 inserts (#3) from the board.
They will be reused to mount the board to the trapeze
support.
USE SAME CLEVIS PINS AND HAIR PIN CLIPS
THAT WERE USED TO CONNECT HEADBOARD
TO MOUNTING TUBES.
4. Insert the 1/4-20 x 2.50" Carriage Bolt (#5) into the
vertical support as shown and fasten with a 1/4-20
Lock Nut (#6). Both parts should be in the hardware
bag.
5. Assemble the headboard to the inside of the Trapeze
Support so that the side of the headboard with the
inserts is facing away from the Trapeze Support.
From the outside, insert the (4) four 1/4-20 x 1.75"
long Machine Screws (#4) from the hardware bag
through the holes in the Trapeze Support, screwing
them into the inserts in the headboard.
3. Assemble the Trapeze Support (#1) to the main
frame tubes using the two Clevis Pins and Hair Pin
Clips you removed in Step 1. The first hole in the
Trapeze tubes must line up with the fourth hole
from the end in the main frame tubes as shown;
the main frame shown is for 80" deck.
GF Health Products, Inc. - www.grahamfield.com
16
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SECTION C: MECHANICAL AND ELECTRICAL INFORMATION
ZENITH 5000 MECHANICS
ZENITH 5000 ELECTRICAL
NOTE: All dimensions are ±.25 inches
• Power/Frequency. . . . . . . . . . . . . . 120 Volt/ 50/60 Hz
• Overall Bed Length (with boards and wallsaver). 82"/86"
• Output Rating. . . . . . . . . . . . . . . . . . . . . . 12/33V IPX4
• Overall Bed Width (with boards). . . . . . . . . . . . . 36.00"
• Maximum Height*. . . . . . . . . . . . . . . . . . . . . . . . 30.00"
• Minimum Height* . . . . . . . . . . . . . . . . . . . . . . . . . 7.95"
• Maximum Head/Back Deck Angle . . . . . . . . . . . . . 70°
• Maximum Knee/Foot Deck Angle. . . . . . . . . . . . . . 30°
• Maximum Safe Working Load . . . . . . . . . . . . . . 500 lb
WITH WEIGHT EVENLY DISTRIBUTED
- includes bedding, resident, support surface,
and all accessories
• Overall Movement Draw. . . . . . . . . . . . . . . 4.50 Amps
• Power (Electrical) Cord . . . . . . #18 AWG 3 Conductor
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Type SJT
• Mode of Operations. . . . . . . . . . 10% Max. Duty Cycle
. . . . . . . . . . . . . . . . . . (2 minutes on/18 minutes off)
• Internal Battery Backup . . . . . . . . . . . . . . . 9V Battery
Pack and Charger can be purchased separately as
an accessory.
• Mass of bed (without assist devices or boards) =
204 lb
* Bed height calculated from floor surface to top of
sleep deck.
TYPICAL ZENITH 5000 BED IDENTIFICATION LABELS
WITH GROUNDED ELECTRICAL CABLE
MODEL NO
GF HEALTH
PRODUCTS, INC.
805-0000-000000
MFG. DATE
4/01/13
ATLANTA, GA 30360
VOLT HZ AMP TYPE
110-120 50/60 4.5
AC
DUTY CYCLE - 2 min Continuous/18 min
MODE OF OPERATION - Intermittent
!
= 500 lbs
SAFE WORKING LOAD
ZG58174
IPX4
ZENITH 805 SERIES
PATENT PENDING
ZENITH 5000
MODEL NO. 805-0000-000000
SERIAL NO
000000000000
SERIAL ZG5
MFG DATE 4/01/13
Bed labels are an important part of
identifying the bed’s make and model
when ordering replacement parts.
The Serial Number is essential if you
are claiming parts or service under
warranty. These helpful labels can
be located on the main frame rails,
immediately below the sleep decks
on either side of the bed.
Have this IMPORTANT information
ready when calling our Customer
Service or Technical Support staff
at 770-368-4700; it will allow us to
better assist you and quickly answer
your questions and concerns.
000000000000
ZG58174
GF Health Products, Inc. - www.grahamfield.com
17
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
ZENITH 5000 SERIES ELECTRICAL COMPONENTS
Plug-in for
Optional
Battery
Backup
Control/Junction Box
Part # 999-0844-300SP
Quantity = 1
Box and cable color = White
Hand Control Pendant
Part # 999-0775-305SP
Quantity = 1
Short Control Cable
Part # 999-0844-200SP
Quantity = 1
Color = Black
Head Motor/Actuator
Part # 999-0844-052SP
Quantity = 1
Color = White Casing
Foot Motor/Actuator
Part # 999-0844-053SP
Quantity = 1
Color = White Casing
HI/LO Motor/Actuator
Part # 999-0843-251SP
Quantity = 2
Color = White Casing
!
Phone Jack end for
Hand Control Pendant/
Staff Control
9 Pin DIN Plug
for Control Box
Additional
3-Prong Power Cord
Part # 999-0844-208SP
Quantity = 1
Color = White
Pendant Holster
Part # 999-0791-000SP
Quantity = 1
(included with your bed)
Clipped on Pendant
when bed first shipped.
DO NOT use unauthorized parts, accessories, or adapters other than those specified/authorized by GF Health Products, Inc.
DO NOT open assemblies such as the Actuators, Hand Control, or Control Box. If unauthorized personnel perform work on
these components, the manufacturer’s warranty becomes void. NEVER operate the bed if a Power Cord or Plug is damaged
or not working properly. Contact qualified Service Personnel for examination and repair.
ALWAYS UNPLUG THE POWER CORD BEFORE PERFORMING MAINTENANCE ON THE BED.
GF Health Products, Inc. - www.grahamfield.com
18
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
ZENITH 5000 SERIES ELECTRICAL CABLING
Ground
Wire
White HI/LO (Head) Cable
III IIII
White HI/LO (Foot) Cable
II
White Foot Motor Cable
9V Battery
Compartment
I
White Head Motor Cable
Control Cable (crown)
Head - Port I
Foot - Port II
HI/LO (Ft) - Port III
HI/LO (Hd) - Port IIII
Black Control Cable
POWER CORD
HAND CONTROL PENDANT CABLE
HEAD MOTOR CABLE
FOOT MOTOR CABLE
HI/LO CABLE (FOOT)
HI/LO CABLE (HEAD)
BLACK CONTROL CABLE
GROUND WIRE
Optional Battery
Backup Plug-in
Power Cable
Plug-in
NOTE: 9V Battery included in top of box is only good
for one lowering and flattening of the bed in the event
of a power outage. You will need to replace it after
each single use. An optional portable Ilcon Battery
Backup unit is recommended for longer periods
where power is not available. Contact your sales
representative for more information.
GF Health Products, Inc. - www.grahamfield.com
19
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SECTION D: SERVICE/REPLACEMENT PARTS
SERVICE/REPLACEMENT PART RECORD (Page 1)
DECKING
Part Number
Description
QTY
999-0844-920SP
Head/Back Deck and Hardware Pack
1 Deck
999-0844-930SP
OR - Foot Deck and Hardware Pack
1 Deck
999-0844-940SP
OR - Knee Deck and Hardware Pack
1 Deck
Deck Hardware Pack - INCLUDES . . .
1 Pkg
Separate
Hardware Pack
999-0844-990
4
Clevis Pins
5
5/16" Retaining Rings (Deck Brackets)
2
12mm Retaining Ring (Cntrl Arms to Decks)
1
Installation Instruction Sheet
Order Date
Price
Order Date
Price
Order Date
Price
MOTORS (ACTUATORS)
Part Number
Description
QTY
999-0843-251SP
HI/LO Motor (Cable attached) and Hardware Pack
1 Motor
999-0844-052SP
OR - Head Motor (Cable attached) and Hardware Pack
1 Motor
999-0844-053SP
OR - Foot Motor (Cable attached) and Hardware Pack
1 Motor
Motor Hardware Pack- INCLUDES . . .
1 Pkg
Separate
Hardware Pack
999-0844-991
2
12mm Retaining Rings
2
Hair Pin Clips
2
Snap Rings
8
Standard Cable Ties
1
Installation Instruction Sheet
CONTROL BOX AND POWER CABLES
Part Number
999-0844-300SP
Description
Control Box Service Pack (includes control cable)
QTY
1 Kit
Service Pack - INCLUDES . . .
Separate
Hardware Pack
999-0844-992
1
Adapter Control Cable 999-0844-200
1
Ground Screw
8
Standard Cable Ties
1
Installation Instruction Sheet
999-0844-300B
Control Box (includes 9V battery)
1 Box
999-0844-208
Detachable Ilcon 3-Prong Power Cable
1 Cable
GF Health Products, Inc. - www.grahamfield.com
20
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SERVICE/REPLACEMENT PART RECORD (Page 2)
HAND CONTROL PENDANT
Part Number
Description
QTY
999-0775-305SP
Hand Control Pendant (Standard Model)
1 Pendant
999-0791-000SP
Pendant Holster (Standard for all pendants)
1 Holster
Order Date
Price
Order Date
Price
Order Date
Price
SHORT BLACK CONTROL CABLE
Part Number
Description
QTY
999-0844-200SP
Black Control Cable Kit
1 Pack
Control Cable Service Pack - INCLUDES . . .
1 Pkg
No Separate
Hardware Pack
2
Standard Cable Ties
1
Installation Instruction Sheet
CAPS AND PLUGS
Part Number
Description
QTY
NOTE: CAPS AND PLUGS CAN ONLY BE PURCHASED IN SETS OF 12
100-4200-004PK
1.25" x 1.25" Square Caps Pack
12/pkg
100-4700-015PK
1.00" x 1.00" Square Caps Pack (arm ends)
12/pkg
100-4700-017PK
1.00" x 2.00" Rectangular Caps Pack
12/pkg
100-4700-021PK
.75" x 1.50" Rectangular Caps Pack
12/pkg
100-4700-018PK
1.25" x 2.00" Rectangular Caps Pack
12/pkg
100-4715-011PK
1.50" Round End Caps Pack (cover arm bearings)
12/pkg
999-0775-001PK
Half Moon End Caps Pack (caster bases)
12/pkg
100-4762-002PK
5/8" Round Plugs Pack (both sides of foot deck)
12/pkg
100-4738-005PK
3/8" Round Plugs (on main frame rails - foot end)
12/pkg
FOR GENERAL CAP/PLUG DIAGRAMS SEE PAGES 25 AND 26.
GF Health Products, Inc. - www.grahamfield.com
21
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SERVICE/REPLACEMENT PART DIAGRAM - ELECTRONICS
CONTROL BOX
CONTROL CABLE
HEAD CABLE
FOOT CABLE
FOOT HI/LO CABLE
HEAD HI/LO CABLE
BATTERY
COMPARTMENT
FOOT
END
FOOT-END
HI/LO MOTOR
HEAD-END
HI/LO MOTOR
FOOT/KNEE
MOTOR
FEMALE PLUG
ON STRAIGHT
END - HAND
CONTROL
PENDANT CABLE
HEAD
MOTOR
CABLE TIE
POWER CORD
TO CROSS BRACE
POWER CABLE
PLUG
MALE PLUG ON
CONTROL CABLE
COIL END OF HAND CONTROL PENDANT CABLE
HAND CONTROL PENDANT WITH
PENDANT HOLSTER
HEAD
END
• TO ORDER A REPLACEMENT
HI/LO MOTOR USE SERVICE PACK
999-0843-251SP (Includes motor,
mounting hardware, and installation
instruction sheet).
• TO ORDER A REPLACEMENT
• TO ORDER A REPLACEMENT
HEAD MOTOR USE SERVICE PACK
FOOT MOTOR USE SERVICE PACK
999-0844-052SP (Includes motor,
999-0844-053SP (Includes motor,
mounting hardware, and installation
mounting hardware, and installation
instruction sheet).
instruction sheet).
• TO ORDER A REPLACEMENT
CONTROL BOX USE PART NO.
999-0844-300SP (Includes control
box, detachable power cord, control
cable, ground wire screw, cable ties,
and installation instruction sheet).
• TO ORDER A REPLACEMENT
HAND CONTROL PENDANT USE
PART NO. 999-0775-305SP. TO
ORDER A NEW PENDANT
HOLSTER USE PART NO.
999-0791-000SP.
• TO ORDER A REPLACEMENT
CONTROL CABLE USE PART NO.
999-0844-200SP (Includes cable,
two (2) cable ties, and installation
instruction sheet).
WHEN ORDERING REPLACEMENT PARTS WITH CUSTOMER SERVICE,
HAVE THE BED SERIAL NUMBER AVAILABLE
TO CONFIRM WHETHER THE PART IS COVERED UNDER WARRANTY.
(SEE PAGE 17 FOR LOCATION OF SERIAL NUMBER ID LABEL.)
GF Health Products, Inc. - www.grahamfield.com
22
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
REPLACEMENT OF 9V BATTERY AND OPTIONAL
BATTERY BACKUP CHARGER AND BATTERY PACK
REPLACING YOUR INTERNAL 9V BATTERY:
1. Remove battery cover on the underside of your
control box by unscrewing the two Phillips screws as
shown.
2. Remove the existing battery connected to the
Connector Cable from the battery slot.
3. Unplug the existing battery and discard. Plug in the
new battery to the Connector Cable and reinsert into
slot. Replace battery cover.
NOTE: THE 9V BATTERY INCLUDED WITH YOUR CONTROL BOX IS ONLY GOOD FOR
ONE LOWERING AND FLATTENING OF THE BED IN THE EVENT OF A POWER OUTAGE.
YOU WILL NEED TO REPLACE AFTER EACH SINGLE USE. A STRONGER BATTERY PACK
IS AVAILABLE AS A SEPARATE PURCHASE. ORDER WITH BACKUP CHARGER.
Battery Charger
Adapter Cable
Plugs directly
into optional
ILCOCHARGE
Backup Battery
and Battery
Pack purchased
separately.
To plug in battery charger,
first remove the protective
cap with small screwdriver.
GF Health Products, Inc. - www.grahamfield.com
23
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SECTION E: DECK/MECHANICAL SERVICE PARTS
FOR ALL ZENITH 5000 BED MODELS
SERVICE/REPLACEMENT PARTS DIAGRAM - DECKING
HEAD DECK
TO MAIN FRAME
SEAT PAN BRACKETS
Seat Pan
Bracket
(or second
Deck
Bracket)
DETAIL OF DECK
ATTACHMENT
(Similar for all decks)
KNEE DECK
TO MAIN FRAME
SEAT PAN BRACKETS
Foot Deck
Foot Leveler
FOOT DECK
TO KNEE DECK
MOUNTING BRACKETS
Frame
Retaining Ring
DETAIL OF FOOT DECK
TO FRAME
• TO ORDER A REPLACEMENT
HEAD DECK USE SERVICE PACK
999-0844-920SP (includes deck,
mounting hardware, and installation
instruction sheet).
• TO ORDER A REPLACEMENT
KNEE DECK USE SERVICE PACK
999-0844-940SP (includes deck,
mounting hardware, and installation
instruction sheet).
• TO ORDER A REPLACEMENT
FOOT DECK USE SERVICE PACK
999-0844-930SP (includes deck,
mounting hardware, and
installation instruction sheet).
WHEN ORDERING REPLACEMENT PARTS FROM CUSTOMER SERVICE,
HAVE THE BED SERIAL NUMBER AVAILABLE TO CONFIRM
WHETHER THE PART IS COVERED UNDER WARRANTY.
(SEE PAGE 17 FOR LOCATION OF SERIAL NUMBER ID LABEL.)
GF Health Products, Inc. - www.grahamfield.com
24
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SERVICE/REPLACEMENT PARTS DIAGRAM MAIN FRAME CAPPING
HEAD
END
FOOT
END
CAPS AND PLUGS ARE NOT COVERED UNDER WARRANTY
(PACKS OF 12 CAN BE ORDERED IN THE EVENT YOU DAMAGE OR LOSE
ANY BED CAPS OR PLUGS - SEE BOTTOM OF PAGE 21 FOR ORDER NUMBERS)
GF Health Products, Inc. - www.grahamfield.com
25
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SERVICE/REPLACEMENT PARTS DIAGRAM HEAD, KNEE, AND FOOT DECK CAPPING
CAPPING ON ARMS AND LEGS
2X 100-4715-011
Round End Caps
2X 100-4700-018
End Caps
2X 100-4700-018 Rectangular End Caps
2X 100-4715-011
Round End Caps
2X 100-4700-021
Rectangular End Caps
CAPS AND PLUGS ARE NOT COVERED UNDER WARRANTY
(PACKS OF 12 CAN BE ORDERED IN THE EVENT YOU DAMAGE OR LOSE
ANY BED CAPS OR PLUGS - SEE BOTTOM OF PAGE 21 FOR ORDER NUMBERS)
GF Health Products, Inc. - www.grahamfield.com
26
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
SECTION F: TROUBLESHOOTING
ALL ZENITH 5000 BED MODELS
ZENITH 5000 ELECTRONIC TROUBLESHOOTING QUICK REFERENCE
To troubleshoot the Zenith 5000 Series Bed, follow the steps below in
the order shown to determine the cause of the problem and appropriate
component replacement:
HEAD, FOOT, OR HI/LO MOTOR DOES NOT GO UP AND/OR DOWN:
1. Verify that there is power in the wall outlet.
2. Inspect all cables for pinched or damaged
insulation. Check all motor and power cable
connections.
3. Inspect motor condition - inspect for
cracked housing, scratches, bent shaft, etc.
4. If you have another known good hand
control pendant, switch out the pendant and
retest all functions. If the problem continues,
continue with the Troubleshooting steps
below.
HEAD OR FOOT MOTOR DOES NOT
FUNCTION:
1. Unplug bed power cord. Switch head and
foot motor cable plug positions at control
box.
2. Plug in bed power cord and retest. If same
function does not work, replace that motor.
3. If opposite motor now doesn’t work, replace
control box.
GF Health Products, Inc. - www.grahamfield.com
27
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
HEAD AND FOOT DECK FUNCTION
PROPERLY, BUT ONE OR BOTH HI/LO
MOTORS DOES NOT:
This may occur if for some reason the system
has lost the known position of one or both
of the HI/LO motors. If so, it will need to be
resynchronized to correct it. When this happens,
one or both HI/LO motors may run in very small
amounts if at all. To correct for lost position:
1. Unplug bed power cord for 15 seconds and
then plug it back in.
2. Press Hand Control Pendant buttons
only in the following specific sequence:
a. Press and hold the HI/LO DOWN button
for 15 seconds. This will put the
electronics into resynchronize mode.
b. Push the HI/LO DOWN button and hold it
for 5 seconds; it will likely lower only a
small amount.
c. Release the HI/LO DOWN button for
5 seconds.
d. Press the HI/LO DOWN button again for
5 seconds and repeat at 5 second
intervals until HI/LO motors have
lowered the bed completely to the
lowest position.
e. If HI/LO motors do not move,
simultaneously press and hold the
HI/LO DOWN and FOOT DOWN
buttons until HI/LO motors have
lowered bed completely to the lowest
position.
Note that pressing and releasing
the buttons too quickly will cause
malfunction, and if any other buttons
are pressed, the system will leave the
resynchronize mode and you will
need to start the sequence over.
3. Once you believe the bed is all the way
down, repeat steps 1 and 2 above.
a. If either Hi/LO motor moves, repeat
step 2 above until no further movement
occurs.
GF Health Products, Inc. - www.grahamfield.com
b. If no further movement occurs, the
system should now be back in a known
position and the HI/LO UP/DOWN
functions should work properly.
4. If HI/LO problem still continues:
a. Unplug bed power cord.
b. Unplug the two HI/LO Motor Cables at
the control box and replug them into the
control box opposite their original
locations (see control box diagram
below for correct plug locations).
c. Plug in bed power cord and retest.
5. If the same HI/LO motor moves and the
other still does not, replace the HI/LO motor
that does not move.
If only the opposite HI/LO motor moves,
replace the control box. In either case,
the HI/LO function will need to be
resynchronized when the replacement
component has been installed.
If the problem continues, contact
Technical Support at 770-368-4700.
HI/LO (Head)
HI/LO (Foot)
Foot
Head
Control
Cable
28
Zenith 5000 Service Manual 999-0856-190E
ZENITH SERIES
LIMITED WARRANTY
SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair components, at GF’s
sole discretion, that are defective in material or workmanship under normal use and service. All warranties are conditioned
upon the proper use of the products strictly in accordance with good commercial practice and applicable GF instructions
and manuals, including proper use and maintenance. To the extent that a component is warranted by a third party, GF
conveys all of its rights under that warranty to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported to GF’s customer service team within the applicable
warranty period and which, upon examination by GF or its authorized representative, prove to be a warranty item. This
limited warranty is not transferable.
The warranted components and time period are set forth below:
Main Frame and welds: . . . . . . . . . . . . . . . . . . . . . . . . fifteen years
Control Box and Actuator Motors: . . . . . . . . . . . . . . . . five years
Hand Control Pendant and Cabling. . . . . . . . . . . . . . . three years
Headboard and Footboard. . . . . . . . . . . . . . . . . . . . . . one year
All other durable components not listed above:. . . . . . six months
Subsequent service parts under warranty until the original warranty set forth above expires, or for one year, whichever
is greater.
The applicable warranty period shall commence from date of shipment to the original customer, unless there is an
expiration date on the component in which case the warranty shall expire on the earlier of warranty period or the
expiration date.
OBTAINING WARRANTY SERVICE
This limited warranty shall only apply to defects that are reported to the Distributor from whom the Customer purchased
the product within the applicable warranty period. If there is not a Distributor, you must contact GF directly by calling
770-368-4700, sending a fax request to 770-368-2386, or by e-mailing a request to [email protected] Specific
directions will be provided by the Customer Service Representative. Failure to abide by the specific directions will result in
denial of the warranty claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
1) Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident,
freight damage, tampering or failure to seek and obtain repair or replacement in a timely manner;
2) Products which are not installed, used, or properly cleaned and maintained as required in the official manual for the
applicable product;
3) Products considered to be of a non-durable nature including, but not limited to: casters, filters, fuses, gaskets,
lubricants, and charts;
4) Accessories or parts not provided by GF;
5) Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in
connection with such products which are not expressly authorized in writing, in advance, by GF;
6) Any labor or shipping charges incurred in the replacement part installation or repair;
7) Costs and expenses of regular maintenance and cleaning; and
8) Representations and warranties made by any person or entity other than GF.
GF Health Products, Inc. - www.grahamfield.com
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ZENITH SERIES
ENTIRE WARRANTY, EXCLUSIVE REMEDY AND CONSEQUENTIAL DAMAGES DISCLAIMER
THIS WARRANTY IS GF’S ONLY WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED. GF MAKES NO IMPLIED WARRANTIES OF ANY KIND INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IF ANY MODEL OR SAMPLE WAS SHOWN TO THE CUSTOMER, SUCH MODEL OR SAMPLE WAS USED MERELY
TO ILLUSTRATE THE GENERAL TYPE AND QUALITY OF THE PRODUCT AND NOT TO REPRESENT THAT THE
PRODUCT WOULD NECESSARILY CONFORM TO THE MODEL OR SAMPLE IN ALL RESPECTS.
THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PARTS. GF SHALL
NOT BE LIABLE FOR AND HEREBY DISCLAIMS ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY
OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO: DAMAGES FOR LOSS OF PROFITS OR
INCOME, LOSS OF USE, DOWNTIME, COVER, OR EMPLOYEE OR INDEPENDENT CONTRACTOR WAGES,
PAYMENTS AND BENEFITS.
The warranties contained herein contain all the representations and warranties with respect to the subject matter of this
document, and supersede all prior negotiations, agreements and understandings with respect thereto. The recipient of
this document hereby acknowledges and represents that it has not relied on any representation, assertion, guarantee,
warranty, collateral contract or other assurance, except those set out in this document.
For additional information on this product or this warranty, contact a GF Customer Service Representative.
NOTES:
1) Additional terms and conditions may apply.
2) Freight claims must be notated on the appropriate shipping documents and must be made with immediacy.
International, federal and state regulations govern specific requirements for freight claims. Failure to abide by those
regulations may result in a denial of the freight claim. GF will assist you in filing the freight claim.
3) Claims for any short shipment must be made within three (3) days of the invoice date.
GF Health Products, Inc.
2935 Northeast Parkway
Atlanta, GA 30360
Phone 770-368-4700
Fax 770-368-2386
www.grahamfield.com
If you have questions regarding a bed’s warranty, contact
Basic American Medical Products at 770-368-4700.
GF Health Products, Inc. - www.grahamfield.com
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Zenith 5000 Service Manual 999-0856-190E
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NOTES:
GF Health Products, Inc. - www.grahamfield.com
31
Zenith 5000 Service Manual 999-0856-190E
www.grahamfield.com
GF Health Products, Inc.
2935 Northeast Parkway
Atlanta, Georgia 30360
Customer Service: phone 770-368-4700, fax 770-368-2386
© 2011 GF Health Products, Inc., All Rights Reserved
Basic American Medical Products and Zenith are
registered trademarks of GF Health Products, Inc.
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