Shark | NH15C | Troubleshooting guide | Shark NH15C Troubleshooting guide

OWNER’S GUIDE
NH15
NH15C
NH15W
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
For Household Use Only
WHEN USING AN ELECTRICAL
APPLIANCE, BASIC SAFETY
PRECAUTIONS SHOULD
ALWAYS BE OBSERVED,
INCLUDING THE FOLLOWING:
READ ALL INSTRUCTIONS
BEFORE USING YOUR SHARK
MULTI-VAC VACUUMING
SYSTEM.
POLARIZED PLUG:
To reduce the risk of electric
shock, this appliance has a
polarized plug (one blade is
wider than the other). As a
safety feature, this plug will
fit into a polarized outlet only
one way. If the plug does not
fit fully into the outlet, reverse
the plug. If it still does not fit,
contact a qualified electrician.
DO NOT force into outlet or try
to modify to fit.
WARNING –TO REDUCE THE
RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
GENERAL ELECTRICAL SAFETY:
1. Unplug from electrical outlet when
not in use and before servicing.
2. DO NOT use vacuum with a
damaged cord or plug. If appliance
is not working as it should, has
been dropped, damaged, left
outdoors, or dropped into water,
return it to EURO-PRO Operating
LLC for examination, repair, or
adjustment.
3. DO NOT pull or carry vacuum by
the cord.
DUST CUP/FILTERS/ACCESSORIES:
1. DO NOT use if air flow is restricted;
if the air paths, the hose, or the
accessories become blocked, turn
the vacuum cleaner off. Remove all
obstructions before you turn on the
unit again.
1. Before turning on the vacuum:
• Make sure that all filters are thoroughly dry after routine cleaning.
2. Keep the end of the hose and
accessory openings away from face
and body.
• Make sure that dust cup and all filters are in place after routine maintenance.
• Make sure accessories are free
of blockages.
• Only use filters and accessories provided by EURO-PRO Operating LLC. [Failure to do so will void the warranty.]
3. Keep cleaning tools and hose
suction openings away from hair,
face, fingers, uncovered feet, or
loose clothing.
4. Only use manufacturer’s
recommended attachments.
GENERAL CLEANING:
GENERAL USE:
1. Use only as described in this
manual.
4. DO NOT unplug by pulling on cord;
to unplug, grasp the plug, not the
cord.
5. DO NOT pull vacuum by the cord.
3. Keep your work area well lit.
6. DO NOT handle plug or appliance
with wet hands.
4. Keep the vacuum moving over the
carpet surface at all times to avoid
damaging the carpet fibers.
7. DO NOT run the vacuum over the
power cord.
8. DO NOT use the cord as a handle.
9. DO NOT close a door on the cord.
11. DO NOT leave appliance when
plugged in.
12. Keep cord away from heated
surfaces.
TOLL FREE: 1-800-798-7398
HOSE ATTACHMENTS:
2. DO NOT put any objects into
openings. DO NOT use with any
opening blocked; keep free of dust,
lint, hair, and anything that may
reduce air flow.
10.DO NOT pull cord around sharp
corners. The use of an extension
cord is not recommended.
WARNING: To reduce the risk of
electric shock or injury, do not
use outdoors or on wet surfaces.
English
13. Turn off all controls before
plugging or unplugging vacuum
cleaner.
14. Store your appliance with the
power cord secured around the
two cord holders—as shown in the
Storage instructions
5. DO NOT place vacuum on unstable
surfaces such as chairs or tables.
6. DO NOT allow young children to
operate the vacuum or use as a toy.
Close attention is necessary when
used by or near children.
7. DO NOT use vacuum cleaner if it
has been dropped, damaged, left
outdoors, or submerged in water.
Return to EURO-PRO Operating
LLC for examination, repair, or
adjustment.
8. DO NOT use without dust cup and/
or filters in place.
1. DO NOT run the vacuum over
large-sized objects.
2. DO NOT pick up hard or sharp
objects such as glass, nails, screws
or coins that could damage the
vacuum cleaner.
3. DO NOT pick up smoking or
burning objects such as hot coals,
cigarette butts, or matches.
4. DO NOT pick up flammable or
combustible materials such as
lighter fluid, gasoline, or kerosene
or use vacuum in areas where they
may be present.
5. DO NOT pick up toxic solutions
such as chlorine bleach, ammonia,
or drain cleaner.
6. DO NOT use in an enclosed space
where vapors are present from
paint, paint thinner, moth-proofing
substances, flammable dust or
other explosive or toxic materials.
7. DO NOT vacuum up any liquids.
8. DO NOT immerse vacuum cleaner
in water or other liquids.
9. DO NOT use outdoors or on wet
surfaces; use only on dry surfaces.
10.Use extra care when cleaning
on stairs.
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NO MORE BENDING!
Use the Shark Backsaver™
wand on portable canister
mode to reach low while
you stand upright.
Three different modes –all with
constant suction power. Your Multi-Vac
converts, pivots, and bends to meet all
your cleaning needs
2
3
1
1 HAND VAC
Use the Hand Vac as a standalone
vacuum or with flexible hose and
cleaning tools:
2 PORTABLE CANISTER
Connect the Hand Vac to the
Flexible Hose and Backsaver™
Wand to extend your reach:
Hand Vac for spot-cleaning floor
spills and large piles of debris
With Flexible Hose and Pet Hair
Power Brush for above-the-floor
cleaning
With 2-in-1 Crevice/Dusting Tool
for hard-to-reach places such as
corners and under radiators
TOLL FREE: 1-800-798-7398
BACKSAVER™ Wand bends under
furniture and other hard-to-reach
floor spaces while you stand
upright.
NOTE: Always turn power off
before attaching or detaching
Hand Vac and accessories.
3 STICK VAC
Attach the Hand Vac to the Shark
Backsaver™ Wand for even more
cleaning flexibility:
Upright vacuuming – floors and
carpets
Swivel Floor Nozzle pivots for
effortless steering. The unique
widebrow nozzle picks up large
piles of debris.
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Quick Start
Quick Start
English
Contents
Thank you for
purchasing
the Shark®
Multi-Vac.
Getting Started.......................................................................2
Mode 1: Hand Vac..................................................................3
Mode 2: Portable Canister .................................................6
Mode 3: Stick Vac .................................................................10
Storage.......................................................................................14
Maintenance.............................................................................15
Troubleshooting Guide........................................................18
Checking for Blockages.......................................................20
Warranty and Registration.................................................21
TOLL FREE: 1-800-798-7398
www.sharkclean.com
1
Getting Started
h
CAUTION: The Power Button for
all three modes is on the Hand Vac
handle. Always turn the power OFF
before plugging and unplugging,
when adding or removing
attachments, or when connecting
Hand Vac to or from the
Backsaver™ Wand.
g
c
b
English
Mode 1: Hand Vac with Connections
2
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d
1
a
e
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3
f
a Hand Vacuum
g 2-in-1 Crevice/Dusting Tool
b Flexible Stretch Hose
h Pet Hair Power Brush
c Backsaver™ Handle
i Air Dam (Hand Vac Mode)
d Hose Mount
j Filters
e Backsaver™ Wand
TECHNICAL SPECIFICATIONS
Voltage:120V., 60Hz.
Power: 800 Watts
f Shark™ Widebrow Floor Nozzle
with Swivel Steering
STANDALONE HAND VAC You can use the standalone Hand
Vac for spot-cleaning, and large
particle pick-up.
3 While holding Hand Vac, press
Power Button to begin cleaning.
Hold Hand Vac to turn off the
Power Button.
1 Slide pointed ends of Air Dam
(U-shaped bracket) into tracks on
either side of the inlet opening on the
bottom of the Dust Cup. Press firmly
to ensure that Air Dam is in place.
5 Empty Dust Cup after cleaning and
periodically during cleaning when
it appears full. (See “Maintenance”
section for instructions.)
2 When ready to vacuum, make sure
all three wheels are resting on the
ground. This allows the Air Dam to
guide debris to inlet opening.
2
TOLL FREE: 1-800-798-7398
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3
English
Mode 1: Hand Vac Accessories
1
To remove and store Air Dam:
grip the center of the Air Dam
and slide out of tracks. Store
Air Dam in the slot on the
Hand Vac exhaust filter cover.
3
2
HAND VAC WITH HOSE
AND ACCESSORIES For cleaning and dusting abovethe-ground and for hard-to-reach
places:.
Attach cleaning tool to the other
end of the Hose:
• Pet Hair Power Brush or
• 2-in-1 Crevice/Dusting Tool
1 Slide Air Dam from underside of
Dust Cup and store in the slot on the
exhaust filter cover.
4 While holding Hand Vac, turn on
Power Button to begin cleaning.
2 Slide Hose Mounting Plate into
grooves on the underside of the Dust
Cup so that Hose Mount assembly
covers the inlet on Hand Vac.
3 Click the shorter end of the Flexible
Hose into Hose Mount.
4
TOLL FREE: 1-800-798-7398
5 Hold Hand Vac to turn off Power
Button
6 Empty Dust Cup after cleaning and
periodically during cleaning when
it appears full. (See “Maintenance”
section for instructions.)
SUPER FLEXIBLE HOSE: With the
right cleaning tool in place and this
flexible hose, you can extend your
reach into hard-to-clean areas.
2-IN-1 CREVICE/DUSTING TOOL:
This tool allows you to reach into
narrow cleaning spaces, between
cushions, under radiators and
baseboards, or hard-to-reach
corners; it also allows you to dust a
variety of surfaces from furniture
and window blinds to lamp shades
and book shelves. In addition, the
nylon bristles make the tool safe to
use on most fabric surfaces.
PET HAIR POWER BRUSH : This
unique tool was engineered for fast
and easy removal of pet hair and
ground-in dirt from carpeted stairs
and upholstery.
NOTE: Use hose without tools for
large debris cleaning.
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5
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Mode 2: Portable Canister
1
Use portable canister mode
for low reach cleaning under
furniture.
a
b
d
e
3
f
c
g
i
h
j
2
4
k
You can combine the Hand Vac with
the Flexible Hose and the Backsaver™
Wand to create a versatile
cleaning tool.
g Cord Guide ( for stick Mode)
j Bottom Cord Wrap Holder
GETTING TO KNOW THE
BACKSAVER™ WAND ASSEMBLY:
a Backsaver™ Handle Release Button
b Backsaver™ Handle
c Hinged Elbow
d Pet Hair Power Brush Holder
e Top Hose Connection
f Top Cord Wrap Holder
6
TOLL FREE: 1-800-798-7398
h Locking Dial
i Hand Vac Mount Pins
k Floor Nozzle
CAUTION: The Power Button for
all three modes is on the Hand Vac
handle. Always turn the power OFF
before plugging and unplugging,
when adding or removing
attachments, or when connecting
Hand Vac to or from the
Backsaver™ Wand.
PORTABLE CANISTER
BACKSAVER™ MODE:
FOR LOW-REACH CLEANING:
1 To assemble the Backsaver™ Wand
for the first time, grip the Backsaver™
Handle and slide the wand into the
channel above the hinged elbow—so
that the Backsaver™ Handle Release
button faces in the same direction
as the Floor Nozzle. Snap the wand
into place.
3 Remove Air Dam from Hand Vac and
place the Air Dam in the slot on the
Hand Vac exhaust filter cover.
4 Slide Hose Mounting Plate onto
Hand Vac so that inlets are aligned.
2 Slide Backsaver™ wand into floor
nozzle and push tab to lock in place.
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7
English
Mode 2: Portable Canister
6
2
3
5
5 Attach the shorter end of Flexible
Hose to Hose Mounting Plate. Attach
the other end of the hose to the Hose
Mount on the Backsaver™ Wand.
6 Place foot on Floor Nozzle to release
from locked position and pull handle
towards you. Push the Backsaver™
Handle Release Button.
7 Hold Hand Vac in one hand; guide
the Backsaver™ Wand with the other.
8 Press the Hand Vac Power Button to
begin cleaning.
8
TOLL FREE: 1-800-798-7398
9 Turn off the Power Button.
10Empty Dust Cup after cleaning
and empty Dust Cup periodically
during cleaning when it appears
full. (See “Maintenance” section for
instructions.)
NOTE: Because of the powerful
suction of the Multi-Vac, take care
when cleaning scatter-type rugs and
carpets with more delicate edges.
PORTABLE CANISTER MODE:
FOR ABOVE-THE-FLOOR
CLEANING:
1 Unclip the end of the hose that is
attached to the Backsaver™ Wand
2 Depending on your cleaning needs:
• Attach the Pet Hair Power Brush to vacuum furniture or
• Attach the 2-in-1 Crevice/
Dusting Tool to vacuum
hard-to-reach places.
4 Hold Hand Vac in one hand and use
the other hand to guide the cleaning
tool.
5 Turn off the Power Button and
empty Dust Cup after cleaning and
periodically during cleaning when
it appears full. (See “Maintenance”
section for instructions.)
3 Hold Hand Vac in one hand and
use the other hand to guide the
cleaning tool.
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9
English
Mode 3: Stick Vacuum
1
Your Stick vacuum can be
carried by the pet hair power
brush holder.
4
5
2
3
CAUTION: The Power Button for
all three modes is on the Hand Vac
handle. Always turn the power OFF
before plugging and unplugging,
when adding or removing
attachments, or when connecting
Hand Vac to or from the
Backsaver™ Wand.
STICK VAC
In Stick Vacuum Mode, you have
constant suction power with the
added swivel steering capabilities
of the Shark® Swivel Floor Nozzle:
1 Remove Air Dam from Hand Vac and
place the Air Dam in the slot on the
Hand Vac exhaust filter cover.
2 Slide Hose Mounting Plate into
grooves on the underside of the Dust
Cup so that Hose Mount assembly
covers the inlet on Hand Vac.
10
TOLL FREE: 1-800-798-7398
3 With the Dust Cup end facing
upward, guide the attached Hose
Mounting plate onto the two pins on
either side of the Backsaver™ Wand.
5 Tighten the Hand Vac Locking Dial to
secure onto Backsaver™ Wand.
4 Snap the shorter end of the Flexible
Hose into lower connection on the
Hand Vac (both Hose ends are the
same).
Snap other end of the Flexible Hose
to upper connection on Backsaver™
Wand.
The single wheel of the Hand Vac
fits into the holder just below
the pins.
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11
English
Mode 3: Stick Vacuum
NOTE: While in Stick Vacuum mode,
you can detach the Hand Vac and
bend the Backsaver™ Wand to reach
under tight spaces( see page 8 )
9
7
6
8
6 Secure Power Cord in power clip
guide, to keep cord out of the way
while cleaning.
7 Place foot on the floor nozzle and
pull handle towards you to release
upright lock.
8 Press Power Button on Hand Vac
handle to start cleaning.
9 When you need to reach under
furniture, convert to portable
canister mode to use the
Backsaver™ Handle.
11 Turn off the power. Empty Dust
Cup after cleaning and periodically
during cleaning when it appears
full. (See “Maintenance” section for
instructions.)
NOTE: Because of the powerful
suction of the Multi-Vac, take care
when cleaning scatter-type rugs and
rugs with more delicate edges.
NOTE: While in Stick Vacuum mode,
you can also detach the top end of
the hose for above-the-floor cleaning
or when trying to reach under
radiators and other tight spaces.
NOTE: Hold the Backsaver™ Handle
when detaching the top end of the
hose.
NOTE: DO NOT use Backsaver™
wand while in Stick Vacuum Mode
1 Turn power off.
2 Click Hose from upper Hose
connection.
3 Attach Pet Hair Power Brush or 2-in-1
Crevice/Dusting Tool.
4 Press Power Button and vacuum.
5 Turn power off before returning Hose
to Backsaver™ Wand.
10Return Hand Vac to Backsaver™
wand to continue vacuuming in Stick
Vac mode.
12
TOLL FREE: 1-800-798-7398
www.sharkclean.com
13
Storing Your Multi-vac
English
Maintenance
3
1
3
1
STORAGE
Your Multi-Vac can be stored as a
compact unit with the Hand Vac
attached( see “Mode 3: Stick Vac
Assembly”):
1 Wrap cord around cord holders and
secure plug.
2 Grip Backsaver™ Handle and roll unit
to storage area. Press Backsaver™
Handle Release Button to unlock top
section of Backsaver™ Handle.
3 Guide top section of Backsaver™
Wand forward toward the canister.
NOTE: Empty dustcup prior
to storing your Mult-Vac ( see
maintenance section for instructions)
TO EMPTY DUST CUP:
Regardless of what mode you
use, the Dust Cup needs to be
emptied each time you vacuum and
periodically during cleaning, when
the dust cup appears full.
NOTE: If Hand Vac is attached to
Hose and Backsaver™ Wand in Stick
Vac mode, remove Hand Vac first
before emptying contents.
1 Hold Hand Vac upright.
2 Press Dust Cup Release Button to
remove door. Lift door off hinges
and set door aside.
3 Turn Dust Cup over a trash
receptacle and tap gently to empty
contents.
4 Hold Hand Vac upright once again.
5 Set bottom hinges of Dust Cup door
into guides first; then snap door shut.
6 Check to make sure door is secure
before turning on Hand Vac.
4 Roll into storage area.
14
TOLL FREE: 1-800-798-7398
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15
Maintenance
English
3
1
1
2
DO NOT RINSE
LIFETIME FILTERS
Your foam filters do not need
replacement for the life of your
vacuum. However, it is important to
clean filters on both ends of Hand
Vac periodically to maintain peak
performance.
CLEANING PRE-MOTOR FILTERS:
1 Grip raised brackets (on either side
of Dust Cup Release Button). Twist
Dust Cup cylinder counter-clockwise
and remove.
2 Set dustcup aside.
DO NOT operate the vacuum without
ALL the filters in place.
3 Pull out gray tray with Foam Filter
insert. Pull out Foam and Felt Filters.
DO NOT operate the vacuum with
WET filters.
NOTE: The white filters will discolor
over time; this is normal and will not
affect the performance of the filters
or the vacuum. 4 Rinse all filters thoroughly in
lukewarm water until the water runs
clear.
NOTE: If Hand Vac is attached to
Hose and Backsaver™ Wand in Stick
Vac mode, remove first before
emptying contents.
16
TOLL FREE: 1-800-798-7398
5 Squeeze filters and let air-dry for 24
hours before replacing; do not use
hair dryer or other heating methods
to dry.
6 Make sure all filters are completely
dry before inserting back into
canister body.
7 To re-insert filters:
• Place the Felt Filter into canister
body first.
1 Twist air-intake end of Hand Vac
counter-clockwise and remove
cylinder.
• Next, place the Large Foam Filter.
• And finally, place the Filter Frame
with Small Foam Filter tucked inside.
8 Align locking icons of the Dust Cup
cylinder with hollow arrows on the
Hand Vac body. Twist clockwise to
lock.
10Handle now aligns with raised
brackets of Dust Cup cylinder.
CLEANING EXHAUST FOAM FILTER:
2 Pull out Foam Filter.
3 Rinse only the foam filter thoroughly
in lukewarm water until the water
runs clear.
4 Squeeze filter and let air-dry for 24
hours before replacing; do not use
hair dryer or other heating methods
to dry.
5 Re-insert Foam Filter. Grip cylinder
and align black arrows with hollow
arrows on Hand Vac. Twist clockwise
to lock.
DO NOT operate the vacuum without
ALL the filters in place.
DO NOT operate the vacuum with
WET filters.
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17
Troubleshooting Guide
WHERE TO ORDER PARTS
To order additional parts and accessories, go to: www.sharkclean.com or call
1-800-798-7398. NOTE: Some parts may be available at your Shark® retailer.
PROBLEM
POSSIBLE REASONS & SOLUTIONS
English
Checking for Blockages
Blockages may cause your vacuum to
overheat and shut down. To prevent
this from happening, check potential
blockage areas after heavy use or if
you detect a loss of suction or poor
cleaning performance.
Check filters to see if they need cleaning. Follow instructions for rinsing and drying the 5 filters before re-inserting
back into the Hand Vac. (See “Maintenance” sections for
instructions.)
Vacuum is not
picking up dirt.
Dust cup may be full; empty dust cup.
Check Hose and Hose connections for blockages; clear
blockages if required.
If Dust Cup is empty, and attachment inlets are clear, check
for other blockages. (See “Checking for Blockages” for
instructions.)
Vacuum lifts scatter
rugs (lightweight,
movable rugs).
Airflow is restricted.
No suction or light
suction.
Because the “multi-vac” suction is powerful, take care when
vacuuming scatter-type rugs or rugs with delicately
sewn edges.
Check filters to see if they need cleaning. Follow
instructions for rinsing and drying the 5 filters before reinserting back into the Hand Vac. (See “Maintenance”
sections for instructions.)
Dust cup may be full; empty dust cup.
Check Hose and Hose connections for suction strength;
clear blockages if required.
1 DUST CUP – HAND VAC
Dust cup may be full. Empty dust
cup. To empty Dust Cup:
If Dust Cup is empty, and attachment inlets are clear, check
for other blockages. (See “Checking for Blockages” for
instructions.)
Hold Hand Vac upright. Press Dust
Cup Release Button to remove door.
Lift door off hinges and set door
aside.
Turn Dust Cup over a trash
receptacle and tap gently to empty
contents.
To reset the Motor Thermostat:
1. Move the Power Button to the “O – Off” position.
2. Unplug the vacuum.
Vacuum turns off
on its own.
3. Check for clogged hose or filter; unclog hose and
replace filter.
18
Hold Hand Vac upright once again.
Set bottom hinges of Dust Cup door
into guides first; then snap door shut.
Check to make sure door is secure
before turning on Hand Vac.
Wait 45 minutes for vacuum to cool; then plug in the
vacuum. Turn the Power Switch to the “I – On” position to
start the vacuum.
Note: if vacuum still does not start, contact Customer
Service at: 1-800-798-7398.
TOLL FREE: 1-800-798-7398
2
1
2 FILTERS (FOAM AND FELT)
Filters require rinsing every 1 month
for optimum performance. Follow
instructions for rinsing and drying
the 5 filters before using.
(See “Maintenance” section)
Before continuing to vacuum, replace
Filters in the Hand Vac :
• Dust Cup End (Pre-Motor)
• Exhaust End (Post-Motor)
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19
English
Checking for Blockages
FIVE (5) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of five (5) year from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, return the complete appliance and accessories, freight prepaid. For
Customer Service support, call 1 (800) 798-7398 or visit our website www.sharkclean.com.
4
3
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC
will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of
return shipping and handling must be included. *
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This warranty does not cover normal wear of parts and
does not apply to any unit that has been tampered with or used for commercial purposes. This
limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage
due to faulty packaging or mishandling in transit. This warranty does not cover damage or
defects caused by or resulting from damages from shipping or repairs, service or alterations to
the product or any of its parts, which have been performed by a repair person not authorized by
EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/
or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to
the specific obligations expressly assumed by it under the terms of the limited warranty. In no
event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature
whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address and
phone number with a note giving purchase information, model number and what you believe
is the problem with item. We recommend you insure the package (as damage in shipping is
not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER
SERVICE”. We are constantly striving to improve our products, therefore the specifications
contained herein are subject to change without notice.
OWNERSHIP REGISTRATION CARD FOR
CANADIAN CONSUMERS ONLY
3 ACCESSORIES – CHECK
INTAKE OPENINGS
4 HOSE AND HOSE CONNECTION
TO CANISTER
• Swivel Nozzle Floor Brush [Shark]
• Remove Hose Mounting plate.
• 2-in-1 Crevice/Dusting Tool
• Check the open ends of the Hose.
• Pet Hair Power Brush
• Check the Hose connection on the
Backsaver™ Wand.
RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7
• Check the Hand Vac inlet.
PURCHASER: ……………………………………………………………………………………………............
IMPORTANT: Damages caused
while clearing or attempting to clear
blockages are not covered under
your product’s limited warranty.
Unplug the vacuum before checking
for blockages.
Reassemble all parts securely before
operating vacuum.
20
TOLL FREE: 1-800-798-7398
WARNING: Never insert sharp
objects into any opening to clear
an obstruction.
Please complete and return within ten (10) days of purchase. The registration will enable
us to contact you in the event a product defect is discovered. By returning this card you
acknowledge to have read and understood the instructions for use, and warnings set
forth in the accompanying instructions.
ADDRESS: ………………………………………………………………………………………………...............
NH15 NH15C NH15W
DATE OF PURCHASE: …………………….. MODEL: ………………...................................
NAME AND ADDRESS OF STORE: …………………………………………………………………..
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21
U.S.: EURO-PRO Operating LLC
Boston, MA 02465
Canada:
EURO-PRO Operating LLC
4400 Bois Franc
Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
www.sharkclean.com
COPYRIGHT© EURO-PRO OPERATING LLC 2009
PRINTED IN CHINA REV. 090803
Illustrations may differ with actual product.
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