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TxF-2
Service & Maintenance Manual
MAEN197, 2015-04
English
Foreword
Service and Maintenance Manual for TxF-2
Foreword
This manual explains how to do service and repair on the operator panel. Please
refer to the TxF-2 Installation Manuals and the iX Developer Reference Manual
for further information.
Order no: MAEN197
Copyright © 2015-04 Beijer Electronics AB. All rights reserved.
The information in this document is subject to change without notice and is provided as available at the
time of printing. Beijer Electronics AB, including all its group companies, reserves the right to change any
information without updating this publication. Beijer Electronics AB, including all its group companies,
assumes no responsibility for any errors that may appear in this document. Read the entire installation
manual prior to installing and using this equipment. Only qualified personnel may install, operate or repair
this equipment. Beijer Electronics AB, including all its group companies, are not responsible for modified,
altered or renovated equipment. Because the equipment has a wide range of applications, users must acquire
the appropriate knowledge to use the equipment properly in their specific applications. Persons responsible
for the application and the equipment must themselves ensure that each application is in compliance with
all relevant requirements, standards and legislation in respect to configuration and safety. Only parts and
accessories manufactured according to specifications set by Beijer Electronics AB, including all its group
companies, may be used.
BEIJER ELECTRONICS AB, INCLUDING ALL ITS GROUP
COMPANIES, SHALL NOT BE LIABLE TO ANYONE FOR ANY
DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE INSTALLATION, USE OR
REPAIR OF THIS EQUIPMENT, WHETHER ARISING IN TORT,
CONTRACT, OR OTHERWISE. BUYER'S SOLE REMEDY SHALL
BE THE REPAIR, REPLACEMENT, OR REFUND OF PURCHASE
PRICE, AND THE CHOICE OF THE APPLICABLE REMEDY SHALL
BE AT THE SOLE DISCRETION OF BEIJER ELECTRONICS AB,
INCLUDING ALL ITS GROUP COMPANIES.
Beijer Electronics, MAEN197
Contents
Contents
1 Safety Precautions .......................................................
1.1
General ...........................................................
1.2
Service and Maintenance ........................................
1.3
Dismantling and Scrapping .....................................
1.4
Appearance of Air in Touch Screen .............................
2 References ................................................................
3 TxF-2 Maintenance .....................................................
3.1
Software ..........................................................
3.1.1
3.1.2
3.1.3
3.2
4
4
4
4
4
5
6
6
Entering Update Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Entering the Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
iX Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware ......................................................... 9
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
3.2.7
3.2.8
3.2.9
3.2.10
3.2.11
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
General Notes and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Replacing the Back Cover and/or CPU Card . . . . . . . . . . . . . . . . . . . . 12
Replacing the Display Assembly and the Ferrite Core
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Replacing the Display Assembly and the Ferrite Core . . . . . . . . . . . 16
Replacing the Complete Front Assembly . . . . . . . . . . . . . . . . . . . . . . . . 19
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Selftest and Software Update after hardware change . . . . . . . . . . . . 20
4 Fault Tracing ............................................................. 21
5 Available Spare Parts .................................................... 22
Beijer Electronics, MAEN197
Safety Precautions
1
Safety Precautions
The service technician must read and understand this manual.
1.1
•
•
•
•
•
•
•
Read the safety precautions carefully.
Use only parts and accessories manufactured according to specifications of
the supplier.
Read the service instructions carefully before repairing the operator panel.
Never allow fluids, metal filings or wiring debris to enter any openings in the
operator panel. This may cause fire or electrical shock.
Only qualified personnel may service the operator panel.
The LCD display liquid contains a powerful irritant. In case of skin contact,
wash immediately with plenty of water. In case of eye contact, hold the eye
open, flush with plenty of water and get medical attention.
The supplier neither guarantees that the operator panel is suitable for your
particular application, nor assumes responsibility for your product design,
installation or operation.
1.2
•
•
•
•
•
•
Service and Maintenance
Only qualified personnel should carry out repairs.
The agreed warranty applies.
Before carrying out any cleaning or maintenance operations, disconnect the
equipment from the electrical supply.
Clean the display and surrounding front cover with a soft cloth and mild
detergent.
Replacing the battery incorrectly may result in explosion. Only use batteries
recommended by the supplier. During the warranty period, the battery needs
to be replaced by an authorized Beijer Electronics service center.
1.3
•
General
Dismantling and Scrapping
The operator panel or parts thereof must be recycled according to local
regulations.
The following components contain substances that might be hazardous
to health and the environment: lithium battery, electrolytic capacitor and
display.
1.4
Appearance of Air in Touch Screen
The layer structure of the touch screen contains air and in rare cases appearance of
bubbles can arise. This is purely cosmetic and does not affect any functionality
of the operator panel. The appearance can occur under certain environmental
conditions such as temperature, humidity, and atmospheric pressure.
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References
2
References
Document
Description
MAxx180
T5F-2 Installation Manual
MAxx181
T7F-2 Installation Manual
MAxx182
T10F-2 Installation Manual
xx corresponds to the following language codes:
•
en — English
•
de — German
•
es — Spanish
•
fr — French
•
it — Italian
•
cn — Simplified Chinese
•
tw — Traditional Chinese
•
bp — Brazilian Portuguese
Installation procedures, technical data, as well cutout and outline dimensions
are described in the Installation Manuals. Please refer to the TxF-2 Installation
Manual and iX Developer Reference Manual for further information.
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TxF-2 Maintenance
3
TxF-2 Maintenance
3.1
Software
Maintenance of the TxF-2 is similar to maintenance of other iX Panels, with a few
important differences described in this document.
It is possible to update the TxF-2 with new system software and to make service
settings such as touch calibration, IP settings, self test, etc. These actions are
performed by following the procedures described below.
3.1.1
Entering Update Mode
In order to update the system software of the iX Panel, you first have to download
the new image from the Beijer Electronics website to your PC.
Follow the steps below:
•
Hold a finger anywhere on the touch screen when applying power to the
panel. After a few seconds the following message is displayed:
–
Enter update mode?
–
Release touch.
•
Release the finger from the screen. The following message is displayed:
–
Touch screen to enter update mode
•
Touch the screen once with a finger to enter the update mode. Otherwise the
panel starts in normal mode after 5 seconds.
Now the update screen is shown and the panel is ready for image update, according
to the instructions on the screen.
Detailed information about the upgrade procedure is available in the iX Developer
help file, in the Operator Panel Upgrade chapter.
3.1.2
Entering the Service Menu
Perform the following steps to enter the service menu:
•
Apply power to the panel
•
When the hourglass symbol disappears, press a finger on the screen and hold
until the touch calibration screen displays the following message:
–
Tap anywhere on screen or touch calibrate starts in 10 seconds.
•
Lift the finger and press once again to enter the service menu
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TxF-2 Maintenance
Detailed information about the options in the service menu is available in the iX
Developer help file, in the Service Menu chapter.
In addition to the descriptions in the iX Developer help file, the TxF-2 service
menu also includes a Debug Logging option. Debug logging is used for service
purposes. Selecting this option makes it possible to enable/disable debug logging,
and also copying the debug log to a USB memory stick.
3.1.3
iX Panel
This section is for a panel that has Windows CE 6.0 installed on it, running the
iX Runtime.
Update iX Panel Software
In order to update the system software of the iX Panel, you first have to download
the Image Loader software from the Beijer Electronics website to your PC. Start
the Image Loader application on your PC.
You’ll see the following dialog:
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TxF-2 Maintenance
With the Image Loader you can update the system software using two methods,
either creating a USB memory stick, or by updating over an Ethernet connection.
Update using USB Memory Stick
Put a USB memory stick into your PC, select the drive and press the Create
button.
When completed, turn off power to panel, insert the USB memory stick into the
panel, and turn on power to the panel. Follow directions on the panel to update
the panel software.
Update over Ethernet
In the Image Loader dialog, enter the Target IP address for the panel you want to
update. If the panel has a project running, part of the update process closes the
running project.
If the Image Loader finds a panel at the IP address, the loader asks if you want to
update the panel. A new dialog box appears, showing the current image version on
the panel and the version of the update.
After downloading the image over Ethernet, follow the directions on the panel
to complete the image update.
Entering the Service Menu
Perform the following steps to enter the service menu:
1. Apply power to the panel.
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TxF-2 Maintenance
2. When the hourglass symbol disappears, press a finger on the screen and hold
until following message:
–
“Tap anywhere on screen or touch calibrate starts in 10 seconds.”
3. Lift the finger and press once again to enter the service menu
Detailed information about the options in the service menu is available in the iX
Developer help file, in the Service Menu chapter.
In addition to the descriptions in the iX Developer help file, the
TxATxBTxCT15BR/T15BM service menu also includes a Debug Logging and
Diagnostic option. Debug logging is used for service purposes. Selecting this
option makes it possible to enable/disable debug logging, and also copying the
debug log to a USB memory stick. Diagnostic shows information about the
hardware on the panel.
3.2
Hardware
This chapter describes how to maintain the TxF-2 operator panel hardware. The
chapter includes general information, hardware tests and certificates, technical
data, a hardware replacement guide, and a fault tracing section.
Note:
Please refer to the Installation Manual for technical details.
3.2.1
General Information
Before the operator panels are approved for market introduction, they are tested
by independent authorities. The TxF-2 operator panels are examined by several
authorities before being approved for market introduction.
All operator panels are designed to fulfill CE and other standards.
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TxF-2 Maintenance
The quality policy and environmental policy place demands on all suppliers and
subcontractors.
3.2.2
Tests
The manufacturer performs extensive hardware testing before the operator panel
is approved. Some tests are performed by external testing companies.
All operator panels are submitted to testing before leaving the manufacturer.
3.2.3
Replacement
This section contains instructions on how to replace the operator panel hardware.
Only components included in the latest bill of material and spare parts list are
allowed.
3.2.4
•
•
•
•
•
General Notes and Precautions
Pictures are for illustration purposes only and may differ in color and/or detail
from the end user’s hardware.
Always disconnect power and I/O cables before servicing.
Work in an ESD safe environment.
Observe proper torque specifications when tightening screws.
Run the self-test application after servicing the operator panel or replacing
an assembly.
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TxF-2 Maintenance
3.2.5
Cables
Most of the operator panels use the same type of flex cable connectors.
To release the flex cables from the connector, gently push the two flanges on the
cable connector towards the flex cable, or in some cases, a clip above the complete
connector.
connector flanges
Caution:
The connectors must be unlocked on both sides before removing the cable, otherwise
the flex cable may be damaged.
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TxF-2 Maintenance
3.2.6
Replacing the Back Cover and/or CPU Card
The following is needed:
•
A new CPU card
•
A Torx TX10 screwdriver
•
A 5 mm socket wrench
Information about spare parts can be found in section Available Spare Parts.
Note:
Make sure to use adequate ESD protection.
1. Power off the operator panel.
2. Remove the Torx M3x12 screws (1) and remove the back cover (2) from the
operator panel.
3. Remove the jack screws (3) from the connector plate (4).
4. Remove the Torx M3x6 screws (5) from the CPU card (6).
5. Disconnect the display cable according to the instructions in chapter Cables.
6. Remove the CPU card (6) slowly, be careful with the flex cable that is
connecting the front unit (7) to the CPU card (6). Disconnect the flex cable
from the CPU card (6). It is not necessary to remove the connector plate (4).
1
2
5
6
4
7
3
1. Torx M3x12 screw, 2. Back cover, 3. Jack screw, 4. Connector plate,
5. Torx M3x6 screws, 6. CPU card, 7. Front unit (including front assembly,
display assembly and ferrite core assembly)
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TxF-2 Maintenance
7. Connect the flex cable from the front unit (7) to the new CPU card (6).
8. Assemble the CPU card (6) to the front unit (7). Tighten the Torx M3x6
screws (5) to 0.44 Nm.
9. Assemble the CPU card (6) to the connector plate (4). Tighten the jack screws
(3) to 0.44 Nm.
10. Assemble the front unit (7) and the back cover (2). Tighten the Torx M3x12
screws (1) to 0.44 Nm.
1
2
5
6
4
7
3
1. Torx M3x12 screw, 2. Back cover, 3. Jack screw, 4. Connector plate,
5. Torx M3x6 screws, 6. CPU card, 7. Front unit
11. Power up the operator panel and run a selftest.
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TxF-2 Maintenance
3.2.7
Replacing the Display Assembly and
the Ferrite Core Assembly
Note:
This section is only valid for T5F-2 and T7F-2, for T10F-2 see chapter
Replacing the Display Assembly and the Ferrite Core.
The following is needed:
•
A new display - including display, front adaptor board, display frame,
connector plate, display cable, ferrite core, bracket, washers, and screws
•
Ferrite core assembly - including ferrite core, bracket, and washers
•
A Torx TX10 screwdriver
•
A 5 mm socket wrench
Information about spare parts can be found in chapter Available Spare Parts.
Note:
Make sure to use adequate ESD protection.
1. Power off the operator panel.
2. Follow the instructions in section
Replacing the Back Cover and/or CPU Card to remove the back cover.
3. Disconnect the LED cable and touch panel flex cable from the front adaptor
board (1).
4. Remove the screws (2) and remove the display assembly (3).
5. Remove the screws (4) and remove the ferrite core assembly (5).
6. Hold the display (6) in the display frame and assemble the display assembly (3)
to the front assembly (7). Tighten the Torx self tapping screws (2) to 0.5 Nm.
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TxF-2 Maintenance
7. Assemble the ferrite core assembly (5). Tighten the Torx self tapping
screws (4) to 0.44 Nm.
2
1
4
5
3
6
7
1. Front adaptor board, 2. Torx screw, 3. Display assembly, 4. Torx screw,
5. Ferrite core assembly, 6. Display, 7. Front assembly
8. Connect the LED cable and the touch panel flex cable to the front adaptor
board (1). Make sure the display cable fits correctly and tightly on both sides
(front adaptor board (1) and CPU card) according to the instructions in
chapter Cables.
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TxF-2 Maintenance
9. Re-assemble the operator panel.
2
1
4
5
3
6
7
1. Front adaptor board, 2. Torx screw, 3. Display assembly, 4. Torx screw,
5. Ferrite core assembly, 6. Display, 7. Front assembly
3.2.8
Replacing the Display Assembly and
the Ferrite Core
Note:
This section is only valid for T10F-2, for T5F-2 and T7F-2 see chapter
Replacing the Display Assembly and the Ferrite Core Assembly.
The following is needed:
•
A new display - including display, front adaptor board, display frame,
connector plate, display cable, and ferrite core
•
A Torx TX10 screwdriver
•
A 5 mm socket wrench
Information about spare parts can be found in chapter Available Spare Parts.
Note:
Make sure to use adequate ESD protection.
1. Power off the operator panel.
2. Follow the instructions in section
Replacing the Back Cover and/or CPU Card to remove the back cover.
3. Disconnect the LED cable and touch panel flex cable from the front adaptor
board (1).
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TxF-2 Maintenance
4. Remove the screws (2) and remove the display assembly (3).
5. Hold the display (5) in the display frame and assemble the display assembly (3)
to the front assembly (6). Tighten the Torx self tapping screws (2) to 0.5 Nm.
2
1
4
3
5
6
1. Front adaptor board, 2. Torx screw, 3. Display assembly, 4. Ferrite core,
5. Display, 6. Front assembly
6. Connect the LED cable and the touch panel flex cable to the front adaptor
board (1). Make sure the display cable fits correctly and tightly on both sides
(front adaptor board (1) and CPU card) according to the instructions in
chapter Cables.
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TxF-2 Maintenance
7. Re-assemble the operator panel.
2
1
4
3
5
6
1. Front adaptor board, 2. Torx screw, 3. Display assembly, 4. Ferrite core,
5. Display, 6. Front assembly
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TxF-2 Maintenance
3.2.9
Replacing the Complete Front Assembly
The following is needed:
•
A new front assembly
•
A Torx TX10 screwdriver
Information about spare parts can be found in chapter Available Spare Parts.
Note:
Make sure to use adequate ESD protection.
1. Power off the operator panel.
2. Follow the instructions in chapter
Replacing the Back Cover and/or CPU Card and
Replacing the Display Assembly and the Ferrite Core to remove the back cover (1)
and the display assembly (2).
3. Attach the new front assembly (3).
4. Re-assemble the operator panel.
Note:
Make sure that the display cable fits correctly and tightly on both sides (front
assembly (3) and CPU card (4)) according to the instructions in chapter Cables.
2
1
4
2
3
1. Back cover, 2. Display assembly, 3. Front assembly, 4. CPU card
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TxF-2 Maintenance
3.2.10
Battery
The operator panels use a CR 2032 battery.
When connecting the operator panel to the power outlet for the first time, make
sure not to interrupt power for a minimum of 48 hours in order to charge the
battery completely. After that, the battery may be charged partly during a shorter
period of time.
3.2.11
Selftest and Software Update after hardware change
It is important and recommended that the panel is tested after a change of
hardware has been made.
To do so, a software update has to be made and after that the selftest program with
the connected test-plugs has to be performed.
Note:
Please refer to chapter Software and the iX Developer online help.
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Fault Tracing
4
Fault Tracing
The following fault tracing list can be used to identify faults in the operator panel.
Problem
The operator panel is not
working properly.
Power LED is off.
The operator panel is not
communicating with the
controller.
Solution
1. Is the power voltage correct?
2. Does the power supply deliver enough current?
3. Check the fuse.
1. Check the communication cable between the units.
2. Check that the operator panel has a controller
driver downloaded.
3. Check that the correct controller driver is used.
4. Check the communication ports on the CPU board.
The operator panel is
working but the backlight
is off.
1. Check the backlight dimming.
The operator panel is not
working, the backlight is
off but the power LED is
on.
1. Check the backlight dimming.
The operator panel does
not include the latest
firmware.
1. Check the versions included with the operator
panel.
2. Check that the backlight is connected to the Front
Adapter board.
2. Check the CPU board for burned components.
3. Download new firmware to the operator panel.
2. Make sure that a copy of the project is saved to the
computer.
3. Download an updated image with the Image Loader
and follow the directions.
The touch screen is
malfunctioning or is not
responding at all.
1. Re-calibrate the touch screen.
Lines in display has wrong
color or the display picture
is shifted.
1. Make sure the display cable is correctly fitted.
2. Check that the flex cable is correctly fitted.
3. Replace the Front of the operator panel.
2. Make sure the display cable is not folded or damaged
in any way.
3. Replace the display cable
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Available Spare Parts
5
Available Spare Parts
Part
number
Description
Panel type
100-0599
iX T5F-2 CPU Assembly including CPU card, back cover,
and screws
T5F-2
100-0600
iX T5F-2 Display assembly incl. display, front adaptor
board, display frame, connector plate, display cable,
ferrite core, bracket, washers, and screws
T5F-2
100-0601
iX T5F-2 External parts, including mounting bracket,
and screws
T5F-2
100-0602
iX T5F-2 Complete Front assembly Incl. front cover,
touch, LED board, and overlay
T5F-2
100-0486
iX T7F-2 CPU Assembly including CPU card, back cover,
and screws
T7F-2
100-0487
iX T7F-2 Display assembly incl. display, front adaptor
board, display frame, connector plate, display cable,
ferrite core, bracket, washers, and screws
T7F-2
100-0488
iX T7F-2 External parts, including mounting bracket,
and screws
T7F-2
100-0489
iX T7F-2 Complete Front assembly Incl. front cover,
touch, LED board, and overlay
T7F-2
100-0612
iX T10F-2 CPU Assembly including CPU card, back
cover, and screws
T10F-2
100-0613
iX T10F-2 Display assembly including display, front
adaptor board, display frame, connector plate,
display, ferrite core, bracket, washers, and screws
T10F-2
100-0614
iX T10F-2 External parts, including mounting bracket
and screws
T10F-2
100-0615
iX T10F-2 Complete Front assembly including front
cover, touch, and overlay
T10F-2
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Head office
Beijer Electronics AB
Box 426
201 24 Malmö, Sweden
www.beijerelectronics.com / +46 40 358600
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