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Coast Spas CURVE ELEMENT, CURVE OMEGA Owner's Manual
Coast Spas CURVE ELEMENT is a luxurious hot tub designed for relaxation and hydrotherapy. It features multiple seating positions and massage jets for a personalized experience. The Curve ELEMENT includes a Hydro Cyclonic Filtration System® for efficient cleaning and a self-cleaning Sweeper Jet. A sophisticated control panel, programmable filtration, and freeze protection make the CURVE ELEMENT a convenient and reliable choice.
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2021 CURVE COLLECTION APEX ELEMENT OMEGA Coast Spas Manufacturing 6315 202 Street, Langley BC Canada 604-514-8111 [email protected] www.coastspas.com MIRAGE OWNER’S MANUAL CURVE COLLECTION 2 2021 OWNER’S MANUAL CURVE COLLECTION 2021 CONGRATULATIONS! YOU’RE ALMOST READY TO ENJOY YOUR NEW SPA! Before you begin to enjoy your spa, please take a moment to submit your spa warranty. For registering your spa, you will need the spa serial number. Picture below will help you locate the serial number on your spa. You can register your spa by using below link. https://coastspas.microsoftcrmportals.com/ FOR YOUR REFERENCE Spa owner name: ___________________________________________ Address: __________________________________________________________________________________ Contact: ________________________ Email: Spa Serial number: ________________________ Purchase Date: _________________________ Delivery Date: ________________________ Dealer Name: _________________________ _________________________ Contact your spa selling dealer if you have any queries related to your Curve Spa. Coast spas authorized dealers are trained professionals who can assist you with spa parts, setup, operations, maintenance, and technical support. DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 3 OWNER’S MANUAL CURVE COLLECTION 2021 TABLE OF CONTENTS Letter from Coast Spas Manufacturing Inc. Page 2 Registering your spa Page 3 Table of contents Page 4 Basic information Page 5 Important safety instructions and glossary of terms Page 6-8 Preparation, set-up, and Location For Your New Spa Page 8 Curve Spa general layout Page 9 Curve spa collection Page 10-13 Curve spa features Page 14 Start Up Guide— Elite | Luxury Series Page 15 Curve Spa Care Guide Page 16-17 Basic Installation and Configuration Guidelines : Electrical Requirements Page 18-19 Curve Spa Maintenance Procedures Page 19-21 Water Clarity Troubleshooting Page 22 Troubleshooting Guide Page 23-24 Draining & Winterizing Page 25 Curve Spa Controls Page 26-31 Curve Spa Jet Operations Page 32-44 Curve Spa Specifications Page 45 Balboa Wi-Fi module Page 46 Control My SpaTM Page 47- 50 PRV19 stereo system Page 51 DM6 Instructions Page 52 AQ-DM-6UBT– Digital media locker Page 53 Del Ozone operation Page 54 In.Clear Instructions Page 54 Curve Spa Service Log Page 55-57 IMPORTANT GFCI INFORMATION Based on the testing conducted by the supplier of the true variable speed pumps, the Siemens brand GFCI can filter electrical spikes and avoid false trips. The use of a 60 Amp Siemens GFCI is recommended with the Atlas Swim System. 4 OWNER’S MANUAL ! CURVE COLLECTION 2021 PLEASE READ YOUR ENTIRE OWNER’S MANUAL BEFORE SPA OPERATION ! Basic Information Water Care IMPORTANT: Caring for your water by ensuring proper chemical usage is the single most important thing you can do to keep your Curve Spa in good condition. Always maintain your water chemistry within the following parameters. pH 7.2 - 7.8 Chlorine 1.0 - 3.0 ppm the spa equipment, jets, pumps, and all other components in Bromine 2.0 - 5.0 ppm contact with the spa water. Total Alkalinity 100 - 120 ppm All Curve Spas are susceptible to damage from Calcium Hardness 150 - 250 ppm WARNING: Improper chemical usage and maintenance will quickly lead to severe issues with your spa and can effect unbalanced spa water. Electrical All self contained spas use 120VAC or 240VAC electrical spa packs. 120VAC: requires an isolated 15 Amp circuit breaker, an isolated circuit with no other appliances or lights on the circuit at any time. Extension cords are not to be used in conjunction with the operations of the spa. Low voltage damage could result and this is not covered under warranty. 240VAC: Depending on the model of the spa, it will require either a 40, 50, or 60 Amp dedicated circuit breaker with the proper wire size (gauge) based on the length of the run. IMPORTANT: Curve Spas with 110V means that the jets and heater will not work at the same time. The electrical circuit must be installed by a certified electrician and approved by a local building or electrical NOTE: All components must be 120V. No 240V components allowable. inspector. Surface Your new portable spa must be placed on a firm, flat, and level surface, so that the weight is supported uniformly. We recommend no less than a 3” (93 mm) thick concrete slab. Wood decking or balconies must be constructed to support 150 pounds per square foot (730 kg/m2). Refer to the local and current building codes in your area. Should your new spa need to go through the gate or space – restricted area, ensure you’ve communicated those limitations with your dealer to avoid delivery complications. NOTE: Damage caused by alternate decking methods may avoid the spa warranty. Contact your dealer if you have any questions regarding spa location and placement. Transport Your new spa has left the factory cleaned and polished and ready to begin operation after passing our many quality and operational tests. However, depending on your location in the world, your spa may have spend days or even weeks in transit before arriving at your home. Please ensure that before filling or operating your Curve Spa that you check all electrical and plumbing connections are securely connected in the equipment area as they might have loosened during shipping. If any dirt has accumulated, you will want to remove with a clean cloth or sponge using warm water. 5 OWNER’S MANUAL CURVE COLLECTION IMPORTANT SAFETY INSTRUCTIONS 2021 Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY pregnant or possibly pregnant women should limit Curve Spa DANGER: Risk of Injury. The suction fittings in this Curve Spa are water temperatures to 100 °F (38 °C). If pregnant, please consult sized to match the specific water flow created by the pump. Should your physician before using a Curve Spa. Before entering the the need arise to replace the suction fittings or the pump, be sure Curve Spa, the user should measure the water temperature with that the flow rates are compatible. Never operate the Curve Spa if an accurate thermometer since the tolerance of water the suction fittings are broken or missing. Never replace a suction temperature regulating devices may vary as much as +/- 5 °F (2 ° fitting with one rated less than the flow rate marked on the original C). Persons suffering from obesity or a medical history of heart suction fitting. disease, low or high blood pressure, circulatory system problems DANGER: Risk of Accidental Drowning. Do not allow children to or diabetes should consult a physician before using a Curve Spa. be in or around the spa without adult supervision. Keep the spa CAUTION: Risk of Hyperthermia. Hyperthermia occurs when cover on and locked when not in use. See instructions enclosed with the internal temperature of the body reaches a level several the cover for locking procedures. degrees above the normal body temperature of 98.6 °F (37 °C). Shock. The electrical supply for The symptoms of hyperthermia include drowsiness, lethargy, this product must include a suitably rated switch or circuit breaker to and an increase in the internal temperature of the body. DANGER: Risk of Electrical open all ungrounded supply conductors to comply with section Prolonged immersion in hot water may induce hyperthermia. 422-20 of the National Electrical Code, ANSI/NFPA 70. The A description of the causes, symptoms, and effects disconnect must be readily accessible and visible to the Curve Spa of hyperthermia are as follows: occupant but installed at least 5 feet (1.5 m) from the Curve Spa • Unawareness of impending hazard; • Failure to perceive heat; • Failure to recognize the need to exit Curve Spa; READ, FOLLOW AND SAVE THESE INSTRUCTIONS • Physical inability to exit Curve Spa; a) A green colored terminal or a terminal marked G, Gr, Ground, • Fetal damage in pregnant women; and Grounding or the symbol * is located inside the supply terminal • Unconsciousness and danger of drowning. water. box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper WARNING: Children should not use Curve Spas without adult supervision. wire equivalent in size to the circuit conductors that supply this WARNING: Do not use Curve Spas unless all suction guards are installed to prevent body and hair entrapment. equipment. b) At least two lugs marked “Bonding Lugs” are provided on the WARNING: People with infectious diseases should not use a external surface or on the inside of the supply terminal box Curve Spa. compartment. To reduce the risk of electric shock, connect the local common bonding grid in the area of the Curve Spa to these terminals with an insulated or bare copper conductor not smaller than No. 6 AWG. c) WARNING:To avoid injury, exercise care when entering or exiting the Curve Spa. WARNING: Do not use drugs or alcohol before or during the use All field-installed metal components such as rails, ladders, of Curve Spa to avoid unconsciousness and possible drowning. drains or other similar hardware within 5 feet (1.5 m) of the The use of alcohol or drugs can greatly increase the risk of fatal Curve Spa shall be bonded to the equipment grounding hyperthermia in Curve Spas. buss with copper conductors not smaller than No. 6 AWG. WARNING: Pregnant or possibly pregnant women should consult WARNING: To Reduce the Risk of Injury. The water in a Curve Spa a physician before using a Curve Spa. should never exceed 104 °F (40 °C). Water temperatures between WARNING: Water temperature in excess of 38 °C (100 °F) may 100 °F (38 °C) and 104 °F (40 °C) are considered safe for a healthy be injurious to your health. Before entering the Curve Spa, adult. Lower water temperatures are recommended for young measure the water temperature with an accurate thermometer. children and when Curve Spa use exceeds 10 minutes. 6 OWNER’S MANUAL CURVE COLLECTION WARNING: Prolonged immersion in a Curve Spa may be injurious to your health. 2021 GLOSSARY OF TERMS AIR CONTROL: Mounted generally on the lip of WARNING: Do not permit electric appliances (such as lights, the spa, it induces warm air from the equipment telephone, radio, television, etc.) within 5 feet (1.5m) of this Curve enclosure into the jet stream through venturi Spa unless such appliances are built-in by the manufacturer. action. WARNING: People using medication and/or having an adverse WATER DIVERTER: The large diverter is used to medical history should consult a physician before using a spa or divert water to various seats in the spa. Curve Spa. FILTER AIR RELIEF VALVE: Located on top of WARNING: People with infectious diseases should not use a spa or Curve Spa. dome filter lid. Used to release air from the filter. SKIMMER BLEEDER VALVE: Located in the WARNING: To avoid injury, exercise care when entering or exiting skimmer area, needs to be loosened while filling the spa or Curve Spa. the spa. This will help eliminate air from being WARNING: Do not use a spa or Curve Spa immediately following strenuous exercise. trapped in the spa equipment. OZONATOR: WARNING: Prolonged immersion in a spa or Curve Spa may be injurious to your health. WARNING: Maintain water chemistry in accordance with the Manufacturers instructions. WARNING: The equipment and controls shall be located no less than 1.5 meters horizontally from the spa or Curve Spa. Available as an option. The ozonator produces natural ozone through the Corona Discharge process. Continuous use of an ozonator can dramatically reduce sanitizer consumption. CONTROL BOX (Pack): Basically the “heart” of the spa. Power is distributed to any/all functions of the spa: pumps, ozonator, LED lighting, heater CAUTION: Observe a reasonable time limit when using the Curve Spa. Long exposures at higher temperatures can cause high body temperature. Symptoms may include dizziness, nausea, fainting, drowsiness, and reduced awareness. These effects could possibly result in drowning. CAUTION: Enter and exit the Curve Spa slowly. Wet surfaces can be very slippery. CAUTION: Proper chemical maintenance of Curve Spa water is necessary to maintain safe water and prevent possible damage to Curve Spa components. Maintain water chemistry in accordance with manufacturer’s instructions. element, etc. TOPSIDE CONTROL: Mounted on the top lip of the spa and controls the functions of the spa. EQUIPMENT ENCLOSURE: An enclosure that houses the control box, pump(s) and other electrical components. FILTER: The filter cleans the spa by passing water through a filter cartridge where debris and impurities are removed. Top load filter means the filter cartridge is accessible through the top of the spa. Front access skimmer means cartridge is CAUTION: Use the straps and clip tie downs to secure the cover when not in use. This will help to discourage unsupervised children from entering the Curve Spa and keep the Curve Spa cover secure in high-wind conditions. There is no representation that the cover, clip tie-downs, or actual locks will prevent access to the Curve Spa. CAUTION: For exercise, the water should not exceed 90 °F (32 °C). 7 accessed through door of skimmer. FLOOR DRAIN: The floor drain is covered by a grate-type cover and is utilized when draining the spa. It also acts as the return for the ozonator. You will see bubbles emitted from this drain, which is the result of water mixing with the ozone output. OWNER’S MANUAL CURVE COLLECTION 2021 PREPARATION, SET UP, AND LOCATION FOR GATE VALVES: Red with a grey handle is located at the inlet and outlet of the pumping YOUR NEW SPA: system. Used while servicing the spa equipment, • the valves open or close the water flow to the You want to keep in mind how you intend to use the spa and plan the location accordingly. equipment. To remain open for normal use, turn fully counterclockwise. • How close is the spa from the exit or entrance to your house? (consider the cold weather) KNIFE VALVES: A white “T”-handled valve, same functions as Gate valve (see above), except to • Is the path to your spa clean of debris, sand, grass? (so as not to track into the spa) open them you pull up on handle. HEATER: The electronically controlled heater • Is there protection from wind, inclement weather? raises the temperature of the spa to the desired • Can neighbors or passersby see the spa? setting. NOTE: Allow for service access: Many spa owners enjoy LEDs: LEDs and their special lenses can be used placing their spa in a decorative enclosure or a deck. Keep in to achieve the desired mood lighting in the spa mind that you need to have access to the equipment for and spa jets. maintenance and the spa should be able to be moved or lifted without destroying the special enclosure or its surroundings. SKIMMER: This is the rectangular outlet at the You should discuss this with your dealer when designing the water level. The skimmer removes surface debris location. Extension cords are not to be used in conjunction with to the filter. The water level in the spa should be the operations of the spa. Low voltage damage could result kept ½ to ¾ up on the skimmer for optimum and this is not covered by warranty. operation. NOTE: All components must be 120V; No 240V components SUCTION: During operation of the equipment, the allowable. suction works in conjunction with the skimmer to draw water from the bottom of the spa through the 240VAC: Depending on the model of spa, it will require either a filter, keeping the spa sparkling clean. 40 Amp, 50 Amp, or 60 Amp dedicated circuit breaker, GFCI, with the proper wire size based on the length of the run. The NECK JET: Direction-controllable jet for soothing electrical circuit must be installed by a certified electrician and neck massage. approved by a local building or electrical inspector. ADJUSTABLE CLUSTER JET: Our adjustable, high-intensity hydrotherapy jet. DIRECTIONAL JET: Provides a straight flow for a therapeutic massage ROTATIONAL JET: Provides a Unidirectional circular therapeutic massage. MASSAGE JET: Delivers massage in staccato bursts over a narrow, focused area. VOLCANO/WHIRLPOOL JET: high-output jet designed for foot and leg massage. LAMINAR FLOW: A thin stream of water that arcs from the spa lip. DISCLAIMER: The pictures displayed above are for reference purpose only. Some parts may be different depending upon the spa model. 8 CURVE COLLECTION OWNER’S MANUAL 2021 CURVE SPA GENERAL LAYOUT (Your spa may look different) 5 21 8 6 17 16 15 14 13 20 18 7 19 10 11 4 12 22 9 1 3 2 1. Pillows 12. Coast Connect Shut Off 2. Air Control 13. Coast Connect 3. Extreme XL Water Diverters 14. 24" Fusion Waterfall 4. Laminar Jets 15. Volcano Jet 5. Hydro Cyclonic Water Filtration System 16. Spa Drain 6. Poly Jets 17. Spa Lights 7. Cluster Jets 18. Suction 8. Neck Jets 19. 3” Spa Light 9. Control Panel 20. Sweeper Jet 10. Skimmer 21. Pump 1 Laminar Flow Shut Off 11. Pop Up Speaker 22. Pump 2 Laminar Flow Shut Off DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 9 OWNER’S MANUAL CURVE COLLECTION 2021 APEX BENCH/LOUNGE CURVE SPA COLLECTION Elite Apex Lounge Curve Elite Apex Bench Curve Luxury Apex Bench Curve Luxury Apex Lounge Curve DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 10 OWNER’S MANUAL CURVE COLLECTION 2021 ELEMENT BENCH/LOUNGE CURVE SPA COLLECTION Elite Element Bench Curve Elite Element Lounge Curve Luxury Element Bench Curve Luxury Element Lounge Curve DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 11 CURVE COLLECTION OWNER’S MANUAL 2021 OMEGA CURVE SPA COLLECTION Elite Omega Bench Curve Elite Omega Lounge Curve DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 12 CURVE COLLECTION OWNER’S MANUAL 2021 OMEGA CURVE SPA COLLECTION Elite Mirage Curve Luxury Mirage Curve DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 13 CURVE COLLECTION OWNER’S MANUAL 2021 THE CURVE COLLECTION INCLUDES Choose model to see specific features and options. All features below may not be included with all models. Extreme XL Water Diverters LED. Divert the flow of water to specific seats in your Spa. Air Controls. Allow air to mix with the water being supplied to your massage jets. The raised back of our Curve models shelter you from the wind as well as provide a private area in your Spa. The raised back also allows proper placement of our 24" inch waterfall so the water will cascade over your shoulders like a warm Our Luxury Trillium Jets are made to deliver the ultimate hydrotherapy experience. blanket. Extreme® Power'sage Zone: Two powerful deep The Coast Spas Volcano Jet is installed near tissue jets where you need them most, targeting the bottom of the Spa and points upward to the areas where we most commonly feel tension. surface. This jet is so powerful that it comes standard with its very own diverter valve so that power can be diverted to adjust the intensity. Coast Spas developed the Hydro Cyclonic Filtration System®. Not only is it more efficient and faster than a skim filtration system but it also removes the dirty filter canisters from the bathing area. Your Spa has the ability to be equipped with the Worldwide Spa Remote hardware that is required to take advantage of nearly limitless control and Quick-Access Equipment Door (secure duallock system): Dual locks provide security to your spa's equipment. Coupled with an easy access entry door, you can access your equipment without having to remove screws or side panels making servicing and inspection a breeze. SPA COMFORTS • Plush Headrests • Beverage Holders monitoring of your Spa. • Anti-Slip Textured Floor Coast Spas saves you all the trouble and money • Ergonomic Seating with the Self-Cleaning Sweeper Jet. The Sweeper Jet is positioned near the spa floor with its fan-like nozzle aimed downwards, and is automatically activated on daily filtration cycles. Shiatsu Massage Nodules. Formed right into your spas acrylic. The size and spacing of these ingenious nodules create a unique hydrotherapy experience that is more like resting on a cloud as our massage jets melt away the tension in your muscles. Streaming Water Ropes - Laminars. Provides the soothing sound of running water. Adds a stunning look to the profile of the Spa. • Multi-Level Seating • Large Footwells BUILT TO LAST® • Programmable Filtration • Freeze Protection • Owens Corning® Fiberglass Shell with 1 1/4" Steel Reinforcement • Steel Reinforced Spa Acrylic • Pressure Treated Frame • Quick Access Gate Valves • Recessed Floor Drain • Recessed Thread-In Jet-Pockets™ • Super-Sealed™ Barb & Clamp Plumbing DISCLAIMER: The pictures displayed above are for reference purpose only. Some parts may be different depending upon the spa model. DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com. 14 START UP GUIDE Elite | Luxury Series PREP FOR FILLING ! PLE ASE READ ALL INSTRUCTIONS BELOW BEFORE FILLING THE SPA Using a cloth and water, wipe away Ensure all plumbing and electrical connections are securely connected any dirt/dust collected from and tightened as they can come transport. Ensure all jets are open by loose during transit. turning the face counter clockwise. Ensure that any gate/knife valves are fully open. Remove filter and take it out of the plastic transport bag. Leave filter canister open when filling. Loosen (do not remove) the air bleeder valve located in the skimmer cavity. FILLING YOUR SPA Remove skimmer cavity grate cover by sliding it upwards. ! DO NOT USE HOT WATER TO FILL YO UR SPA Place fill hose into open filter canister When filled all massage jets and fill hot tub until water is 2/3 of the (excluding neck jets) should be under way up the skimmer opening. water. Remove the filter lock ring and lid. ! DO NOT USE WATER FROM A WATER SOFTENER Remove fill hose from filter canister. Put filter back into filter canister. Then put back on the filter canister lid and tighten locking ring. POWERING UP YOUR SPA e press twice PUMPl Turn power on at the main breaker. Turn pump 1 on high speed for 20 seconds by pressing the pump icon twice. PUMP 1 Turn pump 1 off by pressing the Tighten the air bleeder valve located pump one icon once. Repeat steps 2 in the skimmer cavity. Set your hot and 3 until air is removed from pump tub temperature. Get ready to enjoy! 1 and water is coming from jets. OWNER’S MANUAL CURVE COLLECTION 2021 SPA CARE GUIDE This will allow the pillows to pop-out from the receptacle in Your Authorized Dealer carries a wide variety of care and the spa shell. To reinstall the pillow you will align the pillow maintenance products. For more information please contact plug with the receptacle. Press/hit the front side of the pillow your Dealer. firmly, which will insert the plug back into the receptacle. • Proper water chemistry must be maintained. Your Curve Spa REQUIRED FILTER MAINTENANCE pillows are easily and quickly damaged when exposed to Your new Curve Spa is equipped with a filter cartridge. To unbalanced spa water. If you suspect that your chemicals may ensure maximum water quality at all times, you should be unbalanced, remove your pillows immediately until the replace the filter cartridge every six months, or earlier water has been restored to suggested conditions. as necessary. The filter cartridge is designed to be thrown • Do not sit on the pillows • Do not pull on the pillows • Pillows should be cleaned using a soft cloth and mild soap, away! Attempts to re-use the filter cartridge may result in the re-release of unwanted particles back into the Curve Spa. PLEATCO DUAL CORE FILTERS then wiped with a conditioner. We recommend that pillows be Your Curve Spa/spa comes with a premium filter. Most washed each time you drain you spa. come with equipped with a Pleatco DualCore Filter, which This Limited Warranty is void if failure is caused by accident, acts does a better job of cleaning your spa water than any of nature, acts of God, or other causes beyond the control of other filter cartridge. The DualCore filter has two layers of Coast Spas Manufacturing. Neglect, misuse and abuse include filtration media, the outer layer and the inner layer. Both are any installation, operation, or maintenance of the spa other than engineered to remove different particles from your water. in accordance with the instructions contained in the owner’s manual provided with the spa, including, but not limited to damage caused by operation outside the range of 34o F and 116o F or 1o C and 47o C. Please be advised that the Spa Warranty will become void if Coast Spas or any of its selling or servicing agents determines that the spa has been exposed to Hydrogen Peroxide, TriChlor The outer core is similar to a Curve filter which traps larger or any substance using it as an ingredient proven to be debris, while the inner core filters the water for particles down to dangerous to the Spa. Any condition arising from the use of 3 microns in size. The inner core is easily removed and both Hydrogen Peroxide or TriChlor on the spa is not a warrantable filter media can be cleaned. Keeping your spa water clean and defect. refreshing is extremely important for your enjoyment of your CURVE SPA INTERIOR Curve Spa. Our Curve Spas come with only the best filters Your Curve Spa has a fiberglass reinforced acrylic shell. available in order to ensure your satisfaction. Generally dirt and stains will not adhere to the surface. To REQUIRED WATER REPLACEMENT properly clean the surface, we recommend wiping it with a soft You should replace the Curve Spa’s water every 3-6 months. damp cloth (or sponge) using a low sudsing household soap or The frequency will depend on a number of variables including liquid detergent and rinsing thoroughly with fresh water. Stubborn frequency of use, number of bathers and attention paid to the dirt or stains may be removed by using Spic & Span adequately water quality maintenance. You will know it is time for a change dissolved in water. Contact your dealer and inquire about when you can no longer get the normal feel or sparkle to the maintenance packages. water, even though the key water balance measurements are all DO NOT use any cleaning products containing abrasives within the recommended ranges. or solvents, since these could damage the surface. Harsh HEADREST / PILLOW CARE chemicals should never be used on acrylic surfaces. Damage The pillows can be removed for easy cleaning and maintenance. to the shell due to the use of harsh chemicals is not All pillows have plugs within the pillow itself. To remove the covered under the warranty. pillow, grab the bottom edge firmly and pull outward. 16 CURVE COLLECTION OWNER’S MANUAL 2021 DO NOT leave your Curve Spa drained and in direct sunlight for • When you shock your spa you need to remove the cover for a extended periods of time. Extreme heat could cause damage to minimum of 30 minutes to ensure that the chemical gas off the acrylic surface and may induce an effect known as “crazing”. can escape from the spa. STAINLESS STEEL CONTROLS AND COMPONENTS ABOVE • You are required to keep the spa covered at all time when not THE WATER LINE in use to protect the shell from harmful UV rays. To preserve the stainless steel finish of the controls and components above the water line, we recommend they be wiped with a dry soft addition, cloth after each use of your Curve Spa. off-gas your spa by removing the cover In for approximately 30 minutes multiple times per week (if not in use) and after every shock treatment. • A covered spa will use less electricity when maintaining the desired water temperature. • See the manual that comes with the cover for proper mounting of the cover locks. • The cover should remain locked at all times to prevent unauthorized entry into the spa and potential drowning. CABINET CARE Never spray cabinets with a high-pressure garden hose or • Do not Sit, Stand or Lie on your cover. Nor should you place pressure washer for any reason. This action may induce an any heavy object on top of the cover as this may damage the electrical short in the Curve Spa’s electrical equipment. structure. VERY IMPORTANT: We recommend a vinyl conditioner for VINYL CABINET Vinyl cabinets are made of a rigid polymer that combines the durability of plastic with the beauty of real wood. This cabinet is manufactured so that it won’t crack, peel, blister or delaminate even after prolonged exposure to the elements. We recommend wiping the cabinet with a soft damp cloth (or sponge) using household soap or liquid detergent and rinsing with fresh water thoroughly. DO NOT use abrasive cleansers or material as this may damage the surface. your spa cover. Your local dealer carries a wide variety of care and maintenance products. Choose a pleasant day each month to remove your cover from the spa and lay it on a flat surface accessible by garden hose. Douse the cover with a healthy amount of water from the hose or a bucket to rinse away loose dirt or debris. Using a soft bristle brush and a mild solution of dishwashing liquid (about one teaspoon of detergent to two gallons of water), and with a gentle circular motion, scrub the cover clean. Be careful not to let any SLATE CABINETS Optional Slate cabinets are custom-built and painted in our factory. We recommend lightly brushing the cabinet with a SOFT bristle brush to remove any dirt or stains. For more information on the care of your Slate cabinet, please contact your Local Dealer. areas of the cover dry before they’re thoroughly rinsed. Now apply the vinyl conditioner as directed on the container. Massage the conditioner into the cover in a gentle but firm manner. Before replacing the cover on your spa, wipe and rinse any dirt from the bottom of the cover. When you are ready, put COVER CARE the cover on the spa. A well cared for spa cover is a thing of beauty in its own right. Be NOTE: To remove tree sap, use lighter fluid (not charcoal sure to clean and condition your cover at least once a month (more often if needed). Your cover needs to be cleaned and conditioned because vinyl can be dry and become brittle, spoiling your spa’s appearance. lighter but the fluid used in cigarette lighters). Use sparingly, then immediately apply conditioner to that area. All waterfalls and laminar flow water features should be turned off when the spa is not in use to avoid heat and water loss. Dry, brittle vinyl can also tear at the seams and stress points. Quality materials, internal sewn reinforcing and careful workmanship can only go so far against the ravages of Mother Nature. See the specific Warranty card enclosed with your cover for further details. 17 CURVE COLLECTION OWNER’S MANUAL 2021 Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) mounted at least 5’ (1.52M) from the inside walls of the spa/ Curve Spa and in line of sight from the equipment compartment. BASIC INSTALLATION AND CONFIGURATION GUIDELINES WARNING! Qualified Technician Required for Service and Installation ELECTRICAL REQUIREMENTS All self contained spas use 120VAC or 240VAC electrical spa packs. These instructions describe the only acceptable electrical wiring procedures. Spas wired in any other way will void your warranty and may result in serious injury. All installations should be completed by a certified electrician. Failure to comply with state and local codes may result in fire OPTIONAL AUXILIARY HEATER or personal injury and will be the sole responsibility of the spa Your spa (if opted) may be equipped with two heater owner. assemblies (main heater and auxiliary heater). Auxiliary heater 120VAC: This requires an isolated 15 Amp circuit breaker. requires a separate 30 AMP breaker service. This needs to be an isolated circuit with no other appliances or lights on this circuit at any time. Extension cords are not to be used in conjunction with the operations of the spa. Low voltage damage could result and this is not covered by warranty. NOTE: All components must be 120V; No 240V components allowable. 240VAC: Depending on the model of spa, it will require either a 40 Amp, 50 Amp, or 60 Amp dedicated circuit breaker, GFCI, with the proper wire size based on the length of the run. The electrical circuit must be installed by a certified electrician and approved by a local building or electrical inspector. Use minimum 6AWG copper conductors only. Torque field connections between 21 and 23 in lbs. Readily accessible disconnecting means to be provided at time of installation. Permanently connected power supply. SERIES JETS PUMPS VOLTAGE AMPERAGE FREQUENCY CIRCUIT BREAKER MAX FLOW RATE Elite Series 50 1 x 4HP + 1 x 5HP 240 40 60 50 91 Luxury Series 50 1 x 4HP + 1 x 5HP 240 40 60 50 91 Luxury Series 65 3 x 5HP 240 48 60 60 91 DISCLAIMER: There are no user serviceable parts in the GFCI compartment. All the services and repairs should be performed by certified electrician. 18 OWNER’S MANUAL CURVE COLLECTION 2021 CSA ENCLOSURE: TYPE 2 CLEANING AND REPLACING FILTER CARTRIDGE Refer to Wiring Diagram inside the cover of the control enclosure. Your spa filter has been designed for quick and easy Refer to Installation and Safety Instructions provided by the spa maintenance. The filter cartridge should be rinsed by hose manufacturer. once a week and cleaned with a cartridge cleaner once a WARNING! GFCI OR RCD PROTECTION. month. A second filter cartridge is recommended and will The Owner should test and reset the GFCI or RCD on a regular basis to verify its function. speed up this process. This can be purchased from your local dealer. WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS Do not attempt service of this control system. Contact your dealer or service organization for assistance. Follow all owner’s manual power connection instructions. Installation must be performed by a licensed electrician and all grounding connections must be properly installed. Disconnect the electric power before servicing. Keep access door closed. CSA COMPLIANCE CAUTION: • Test the ground fault circuit interrupter before each use of the spa. • Turn power OFF at the breaker. • Read the instruction manual. • Adequate drainage must be provided if the equipment is to be installed in a pit. • Pull filter lid straight up to remove. cause damage to the filter canister, especially in freezing Connect only to a circuit protected by a Class A ground fault circuit interrupter or residual current device. • • Loosen air relief valve, then remove retainer ring. • Do not twist or pull the filter lid up on an angle. This could • For use only within an enclosure rated CSA Enclosure 3. • TOP LOAD FILTERS To ensure continued protection against shock hazard, use conditions. • Remove filter cartridge and clean with a garden hose and a high-pressure nozzle. Periodically you may need to soak only identical replacement parts when servicing. your filter in a “cartridge filter cleaner” to remove excess • Install a suitably rated suction guard to match the maximum flow rate marked. • WARNING: • minerals and/or oils. Rinse filter thoroughly before installing. Clean O-ring on filter lid and apply a light film of silicone lubricant to the O- Water temperature in excess of 38°C (100.4°F) may be ring. Do not use a petroleum-based lubricant as it could injurious to your health. damage the ring. Consult your dealer to purchase suitable • Disconnect the electrical power before servicing. CAUTION: When using this electrical equipment, basic safety precautions should always be followed. lubricant. • Place clean Cartridge in filter canister. • CURVE SPA MAINTENANCE PROCEDURES Replace filter lid and re-tighten retaining ring (finger tight only). NOTE: Make sure the O-ring is on the air relief valve, and is FILTER MAINTENANCE The spa filter is one of the most important maintenance items of a Curve Spa. The filter is there to remove debris from the water and finger tight prior to starting the pump. This O-ring should periodically be lubricated with a silicone lubricant. needs to be cleaned on a regular basis. Failure to do so may result • There is a 3/8” clear line coming from the filter area and in poor performance, poor water clarity and could prevent the spa this goes to the bottom corner of the spa. This from heating. Filtration starts as soon as flow is steady through the drains all the water from around the filter canister. filter. As the filter cartridge removes the debris from the spa water, • This is a good time to check the skimmer basket. Bring skimmer door (weir) forward and unscrew basket. the accumulated debris causes flow resistance. Clean out debris and reinstall. 19 CURVE COLLECTION OWNER’S MANUAL 2021 WATER QUALITY MAINTENANCE Calcium Hardness: This is a measurement of dissolved Maintaining the quality of the water within the specified limits will calcium in the water. Calcium will help control the corrosive serve to enhance your enjoyment and prolong the life of the nature of the spa’s water. Curve Spa’s equipment. It is a fairly simple task, but it requires WARNING: Never store chemicals inside the equipment regular attention because the water chemistry involved is a balance of several factors. There is no simple formula, and there is no avoiding it. An indifferent approach to water maintenance will result in poor and potentially harmful conditions for soaking and even damage to your Curve Spa investment. The most important thing to keep in mind is that preventing poor water chemistry is much easier than correcting poor water chemistry. For specific guidance on maintaining water quality, consult your Authorized Dealer who can recommend appropriate chemical products for sanitizing and maintaining your Curve Spa. When maintaining your Curve Spa’s water chemistry, ensure that your cover is removed during any aggressive treatments to allow for dissipation into the air. Take care to remove the cover slowly and let chemicals deplete if you are uncertain if your water is properly your Curve Spa’s IMPORTANT: Do not use Hydrogen Peroxide based sanitizers in your spa. When using Chlorine or Bromine tablets you must use a floating dispenser. These chemicals can have an extremely corrosive effect on certain materials in the spa. Damage caused by use of these chemicals, or improper use of any chemicals, is not covered under the spa’s warranty. OTHER ADDITIVES: Many other additives are available for your spa. Some are necessary to compensate for out-of- MAINTAIN HEALTHY SPA WATER Important! area of your spa. balanced. Always balance water, some aid in cosmetic water treatment and others simply alter the feel or smell of the water. Your Authorized Dealer can advise you on the use of these additives. maintain water chemistry within the following parameters: pH: pH is a measure of relative acidity or alkalinity of water and is measured on a scale of 0 to 14. The midpoint of 7 is said to be neutral, above which is alkaline and below which is acidic. In Curve Spa water, it is very important to maintain a slightly alkaline condition of 7.2 to 7.8. Problems become proportionately severe the further outside of this range the water gets. A low pH will be corrosive to metals in the Curve Spa equipment. A high pH will cause minerals to deposit on the interior surface (scaling). In addition, the ability of the sanitation agents to keep the Curve Spa clean is severely affected as the pH moves beyond the ideal range. That is why almost all Curve Spa water test kits contain a measure for pH as well as sanitizer. Sanitizer (Chlorine or Bromine): To destroy bacteria and organic compounds in the Curve Spa water by breaking them down into non-harmful levels which get filtered out. A sanitizer must be used regularly, either chlorine or bromine. Sanitizing your spa water is the most important spa maintenance you can do for yourself. Total Alkalinity: This refers to the ability of the Curve Look for these specialized cleaning attachments at your local dealership. WATER DIVERTER MAINTENANCE CAUTION: Turn off the spa from main GFCI breaker to carry out any maintenance procedures. Steps to clean water diverters: 1. counter clock wise and pull out the assembly (Picture Spa water to resist changes in pH. Controlling alkalinity can help keep your pH in the appropriate range thereby lessening the need for pH balancing. If the TA is too low the pH level will fluctuate rapidly from high to low. If the TA is too high the pH will tend to be too high and will be very difficult to bring back down. 20 Pull the diverter cap off and rotate the diverter body 1a to 1c). 2. Using clean piece of cloth, remove the dust particles or depositions (Picture 2). OWNER’S MANUAL 3. CURVE COLLECTION Assemble the diverter body by inserting the body back by rotating the jet body clock-wise (Picture 3a and 3b). Attach the diverter cap. 1a 1b 1c 2 3a 3b JET MAINTENANCE CAUTION: Turn off the spa from main GFCI breaker to carry out any maintenance procedures. It is important to regularly clean the jets to prevent any unwanted depositions and potential damage to the plumbing. It is the responsibility of the customer to regularly perform the maintenance procedures. To clean and maintain optimum jet functions, follow the maintenance instructions below. LAMINAR FLOW JET MAINTENANCE INSTRUCTIONS 1. Rotate counter clock wise and pull out the jet body (Picture 1a and 1b). 2. Using clean piece of cloth, remove the dust particles or depositions (Picture 2). 3. Remove the unreachable debris with the help of vacuum cleaner (Picture 3). 4. Assemble the jet insert back by rotating the jet body clockwise (Picture 4a and 4b). 1a 1b 2 3 4a 4b 21 2021 OWNER’S MANUAL CURVE COLLECTION 2021 WATER CLARITY TROUBLESHOOTING PROBLEM Water Odor Chlorine Odor Musty Odor Scale Stains Cloudy Water Algae Growth Eye Irritation Skin Rash/Irritation PROBABLE CAUSE POTENTIAL SOLUTIONS • Improper sanitization > Add sanitizer • Excessive organics in water > Shock spa with sanitizer • pH is too low > Adjust pH • Chloramines are too high > Shock spa with sanitizer • pH is too low > Adjust pH • Bacteria or Algae growth > Shock spa with sanitizer > Drain and refill spa water • Total alkalinity is too high > Adjust total alkalinity • pH is too high > Adjust pH • High calcium content in water > Use stain and scale product • Total alkalinity is too low > Adjust alkalinity • pH is too low > Adjust pH • High metal content in water > Use stain and scale product • Poor filtration > Clean filter cartridge • pH is too high > Adjust pH • Hardness is too high > Adjust hardness • Total alkalinity is too high > Adjust total alkalinity • Suspended particles > Drain and refill spa water • pH is too high > Adjust pH • Sanitizer is too low > Shock spa with sanitizer > Adjust sanitizer level • pH is too low > Adjust pH • Sanitizer is too low > Shock spa with sanitizer > Adjust sanitizer level • Free chlorine level too high > Adjust chlorine level • Unsanitary water > Shock spa with sanitizer > Adjust sanitizer level 22 CURVE COLLECTION OWNER’S MANUAL 2021 TROUBLESHOOTING GUIDE SPA SYSTEM SYMPTOM Spa does not work No display on the control panel Letters on the control panel PROBABLE CAUSE RECOMMENDED ACTION • Power is turned off > Reset GFCI • Power is turned off > Reset GFCI • Defective topside control > Contact your Dealer • An error has been found > Refer to the Reference Card for your control panel to verify the error. Contact your Dealer for service PUMP PROBLEMS SYMPTOM Noisy/Loud motor Pumps power down on their own PROBABLE CAUSE RECOMMENDED ACTION • Air trapped in the pump > Open bleed valve in the skimmer • Low water level > Add water to the spa • Worn pump seal > Contact your Dealer • Defective pump > Contact your Dealer > No problem > No problem > Pumps are set to run for a predetermined time • Set temperature has been reached • Filtration cycle has ended • Automatic time out • while the spa is in use (15-20 Mins) > The pumps have a thermal overload which will prevent them from running for extended periods Overheat safety protection of time. Wait until pumps have cooled down (1+ hrs). If problem persists, contact your Dealer. Pump running constantly, will not • Filter cycle set to 24 hours > Turn off 24 hour filtration turn off • Problem with the circuit board > Turn power off at GFCI and contact your Dealer • GFCI tripped > Reset the GFCI • Motor has overheated > Let cool for 1+ hour • Not plugged in > Plug in to the board • Damaged plug > Contact your Dealer • Seized motor > Contact your Dealer • Blown fuse > Check fuse or contact your Dealer • Motor vent is blocked > Clear debris from the vent Pump will not turn on 23 CURVE COLLECTION OWNER’S MANUAL PROBABLE CAUSE HEAT PROBLEMS • Error message on control panel 2021 RECOMMENDED ACTION > Refer to the Reference Card for your control panel to verify the error Water will not heat Water is too hot • Spa is in a different Heat Mode > Set spa to “Standard Mode” • Water level is too low > Add water to the spa • Poor water flow > Clean filter & check valves • Closed valves > Open all valves • Pump 1 is not running > Contact your dealer • Incorrect reading > Verify temperature with thermometer • Filter cycle duration is too long > Reduce duration of the filter cycle • Pump speeds reversed > Contact your dealer > Put cover back onto hot tub and allow for heat • Water will not maintain heat cold weather / cold wind. • to regenerate. Call your dealer if temperature Cover is off for extended periods of time in Hot tub is wired for 110V and jets are on. does not increase. > Hot tubs wired for 110V only have enough power to heat or operate pumps. Turn off jets to power heater. PROBABLE CAUSE LIGHTING ISSUES RECOMMENDED ACTION Standard light will not come on • Bulb has burnt out > Replace the light bulb LED lighting not in sync • Burnt out bulb/connection > Contact your dealer LED lighting won’t come on • Incorrect settings > Contact your dealer PROBABLE CAUSE PUMPS WILL NOT PRIME Pump on but no water flow • Air trapped in pump • • RECOMMENDED ACTION > Loosen bleed valve in skimmer No water in the pump > Check the fill level in the spa Closed valves > Open all valves PROBABLE CAUSE HYDROTHERAPY JETS RECOMMENDED ACTION • Jets turned off > Open jet by turning the face counter clockwise • Pump not primed > Reset breaker to allow for the spa to prime the • Valves are closed > Open valves • Diverter set to a different seat > Switch diverter • Dirty filter > Remove and clean filter cartridge Little to no water flowing from jets pump. Open bleed valve in the skimmer area PROBABLE CAUSE PLUMBING SYSTEM Water around base of spa • Loose connections • Leak from internal fitting 24 RECOMMENDED ACTION > Hand tighten all quick disconnects and fittings. > Check gaskets and O-rings > Contact your dealer OWNER’S MANUAL CURVE COLLECTION DRAINING AND WINTERIZING • water. Place the vacuum hose over the jet fittings in the After a period of 3-4 months, detergent residues from bathing spa as well as the plumbing lines in the equipment suits and soap film will build up in your spa water. Once this area. You should also disconnect the plug on the happens, your spa water will appear cloudy and should probably crystal clear inspection tube (if installed) be replaced. • Remove the filter cartridge and store in a warm, dry area. • Turn power OFF at the breaker. • Clean the spa shell and place spa cover on spa. Be sure • Locate the drain valve (usually in the equipment area). to lock the cover in place in case of high winds or rain. • Remove the safety cap and attach garden hose. Drain water to a convenient area. (Spa water may harm WARNING: grass or plants if sanitizer levels are high.) • To completely drain the plumbing lines, a wet/dry. shop vacuum can be used to draw out any remaining DRAINING YOUR SPA • 2021 The instructions above should be followed accordingly when winterizing your spa however they are When water begins to flow out of the hose, open the air guidelines and potential freeze damage may still occur. All relief valve located on filter lid (Hydro-Cyclonic Filtration) or freeze damage is the sole responsibility of the spa owner and Air Bleeder Valve (Skim Filtration). will not be covered by the warranty should it occur. • Your spa will drain except for a small portion left in the foot EMERGENCY well. This can be removed with a sponge and pail. SITUATIONS: To eliminate freezing in the event of equipment failure, use a 100-Watt light bulb or • Once empty, clean as required. small heater via extension cord and place it in the equipment • To finish, remove garden hose and attach safety cap. area, keeping it away from plumbing lines. This will help for a short period of time until proper service can be rendered. WINTERIZING YOUR SPA In many areas of the world the temperature may drop below 32° F (0°C). We recommend the spa is always filled with water and running at normal spa temperatures. By doing this you will minimize the risk of freezing within your spa. If it is necessary to leave your spa unattended for long periods of time during cold weather conditions, you should drain your spa to avoid accidental freezing caused by power outages. Your local dealer can perform the following winterizing procedures, if you are not completely comfortable with them. • Ensure that you have fully drained the spa (Refer to the DRAINING YOUR SPA section). • After draining, your spa may still have water remaining in the equipment and plumbing fittings. Disconnect the handtightened union fittings going to and from the jet pumps. Be careful not to lose the O-rings between the unions and pump housing. • Leave drain valve in the open position and safety cap off. 25 OWNER’S MANUAL CURVE COLLECTION 2021 ELITE SERIES TOPSIDE CONTROL PANEL Temperature Up Light Temperature Down Pump Menu/Select Auxiliary Navigation back on again will initiate a new pump priming session. Navigating the entire menu structure is done with 2 or 3 buttons Sometimes momentarily turning the pump off and on will help it to on the control panel. Some panels have separate UP and DOWN prime. Do not do this more than 5 times. If the pump(s) will not buttons, while others have a single Temperature button. In the prime, shut off the power to the spa and call for service. navigation diagrams Temperature buttons are indicated by a Important: A pump should not be allowed to run without priming single button icon. Panels that have two Temperature buttons (Up for more than 2 minutes. Under NO circumstances should a pump and Down) can use both of them to simplify navigation and be allowed to run without priming beyond the end of the 4-5 programming where a single Temperature icon is shown. The minute priming mode. Doing so may cause damage to the pump MENU/SELECT Button is used to choose the various menus and and cause the system to energize the heater and go into an navigate each section. Typical use of the Temperature button(s) overheat condition. allows changing the Set Temperature while the numbers are Dual Temperature Ranges flashing in the LCD. The menus can be exited with certain button This system incorporates two temperature range settings with presses. Simply waiting for a few seconds will return the panel independent set temperatures. The High Range designated in the operation to normal. display by a thermometer and an “Up” arrow, and the Low Range Priming Mode designated in the display by a thermometer and “Down” arrow. This mode will last for 4-5 minutes or you can manually exit the These ranges can be used for various reasons, with a common priming mode after the pump(s) have primed. use being a “ready to use” setting vs. a “vacation” setting. The Ranges are chosen using the menu structure below. Each range Regardless of whether the priming mode ends automatically or maintains its own set temperature as programmed by the user. you manually exit the priming mode, the system will automatically This way, when a range is chosen, the spa will heat to the set starts normal heating and filtering at the end of the priming mode. temperature associated with that range. During the priming mode, the heater is disabled to allow the priming process to be completed without the possibility of For example: energizing the heater under low-flow or no-flow conditions. Nothing comes on automatically, but the pump(s) can be energized by pushing the “Jets” or “Aux” buttons. • High Range might be set between 80°F and 104°F. • Low Range might be set between 50°F and 99°F. Changing the Temp Range: Priming the Pumps Press and release the “Menu” button until “TEMP” is on the As soon as the above display appears on the panel, push the screen, Press and release the “Up” or “Down” button to adjust “Jets” button once to start Pump 1 in low-speed and then again to High Range “▲” or Low Range “▼”. Press and release the switch to high-speed. Also, push the “Jets 2” or “Aux” button, if “Menu” button to save the Temp Range. you have a 2nd pump, to turn it on. The pumps will now be Mode – Ready and Rest running in high-speed to facilitate priming. If the pumps have not In order for the spa to heat, a pump needs to circulate primed after 2 minutes, and water is not flowing from the jets in water through the heater. The pump that performs this the spa, do not allow the pumps to continue to run. Turn off the function is known as the “primary pump.” pumps and repeat the process. Note: Turning the power off and 26 OWNER’S MANUAL CURVE COLLECTION If the primary pump is a 2-Speed Pump 1, Ready Mode (indicated by R) will circulate water periodically, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.” Rest Mode (indicated by R) will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display may not show a current temperature until the primary pump has been running for a minute or two. In Rest Mode, the spa will only heat to set temperature during programmed filter times, even though the water is being filtered constantly when in Circulation Mode. 2021 Flip (Invert Display) Changing the Screen Orientation Press and release the “Menu” button until “FLIP” is on the screen. Press and release the “Up” or “Down” button to invert the display. Press and release the menu button to save this setting. Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller from being used, but all automatic functions are still active. Locking the Temperature allows Jets and other Changing the Mode Press and release the “Menu” button until “MODE” appears. Press and release the “Up” or “Down” button to switch the Mode to “Ready” or “Rest”. Press and release the “Menu” button to save the Ready-in-Rest features to be used, but the Set Temperature and other programmed settings cannot be adjusted. Temperature Lock allows access to a reduced selection of menu items. These include Set Temperature, FLIP, UTIL, INFO and FALT LOG. Mode appears in the display if the spa is in Rest Mode and “Jets” is Restricting Operation pressed. It is assumed that the spa is being used and will heat to set Press and release the “Menu” button until “LOCK” is on the temperature. The primary pump will run until set temperature is screen. Press and release the “Up” or “Down” button to enter reached, or 1 hour has passed. After 1 hour, the System will revert the menu. Press and release the “Menu” button to switch from to Rest Mode. This mode can also be reset by entering the Mode “TEMP” to “PANL”. Note: Pressing and releasing the “Menu” Menu and changing the Mode. button again will take you back to the beginning of the “LOCK” Show and Set Time-of-Day menu. With “TEMP” or “PANL” selected press and release the Be sure to set the Time-of-Day Setting the time-of-day can be “Up” or “Down” button to change the menu selection to the important for determining filtration times and other background features. When in the TIME menu, SET TIME will flash on the display if no time-of-day is set in the memory. “OFF”/”ON” option. Press and release the “Up” or “Down” button to change the menu option from “OFF” to “ON” to lock either the “TEMP” to “PANL”. Press and release the “Menu” button to save the “LOCK” setting. Setting the Time Press and release the “Menu” button until “TIME” appears. Press Unlocking and release the “Up” or “Down” to adjust the Hour. Press the “Menu” This Unlock sequence may be used from any screen that may button to save the hour and move on to the Minutes. Press and be displayed on a restricted panel. release the “Up” or “Down” to adjust the Minutes. Press the “Menu” Unlocking instructions button to save the Minutes. Note: If Time of Day is not actually programmed due to a power cycle, SET TIME will appear in the menu instead of just TIME. While pressing and holding the Temperature Button (UP button or Up button), slowly press and release the “Menu” button two times. Hold (Standby) Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually. Adjusting Filtration Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting Selecting Hold Mode Press and release the “Menu” button until “HOLD” is on the screen. Press and release the “Up” or “Down” button to activate “Hold Mode”. The screen will display HOLD, ING, FOR, and the time remaining. 27 can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically. OWNER’S MANUAL CURVE COLLECTION 2021 RE-MIN-DERS (Reminders) How to adjust the Filtration Press and release the “Menu” button until “FLTR” 1 or 2 appear on the screen. Press and release the “Up” or “Down” button to enter the menu, “BEGN” should appear. Press and release the “Up” or “Down” button to set the start time (Option 1) or Press and release the “Menu” button to set the duration (Option 2). Pressing and releasing the “Menu” Button again during the “RUN”-”HRS” will display which filter cycle is being set and the end time. Press and release the “Menu” once more to save the settings. Option 1: Setting the Start Time With “BEGN on the screen press Turn the display of reminder messages (like “Clean Filter”) On or Off. Note: Reminders continue to run in the background even when not displayed. So turning the display of Reminders On or Off does not reset any Reminder counts. CLN-UP (Cleanup) Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time Pump 1 will run after each use. 0-4 hours are available. M8 and release the “Up” or “Down” button, use the “Up” or “Down” (This message may not appear on all systems.) On systems buttons to adjust the starting hour. When satisfied press the that have M8, it is enabled by default. It can be disabled “Menu” to proceed to the Minutes. Use the “Up” or “Down” buttons (or re-enabled) here. M8 reduces polling intervals when the to adjust the starting Minutes. When complete press the “Menu” water temperature in the spa is steady. button to save the starting time. Option 2: Setting the Duration With “BEGN on the screen press and release the “Up” or “Down” button to set the starting time (Option 1, please see above) or press the “Menu” button to proceed to “RUN”-”HRS”. Use the “Up” or “Down” buttons to adjust the hours of duration. Press the “Menu” button to start the minutes. Use the “Up” or “Down” buttons to adjust the duration minutes. When complete press the “Menu” button to save the duration time. Filter Cycle 2 - Optional Filtration Filter Cycle 2 is OFF by default. It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall filtration by the overlap amount. DOL-PHIN-AD-DRES (Dolphin II and Dolphin III) Applies to RF Dolphin only. (This message may not appear depending on the configuration) When set to 0, no addressing is used. Use this setting for a Dolphin Remote which is factory set for no address by default. When set between 1 and 7, the number is the address. (See the Dolphin manual for details.) Utilities and Information Press and release the “Menu” button until “UTIL” appears. Press and release the “Up” or “Down” button to enter the Preferences menu. Use the “Menu” button to scroll through the options (listed ahead) and the “Up” or “Down” buttons to enter that section. While in a section use the “Up” or “Down” buttons to toggle the Purge Cycles In order to maintain sanitary conditions, secondary Pumps and/ or options and the “Menu” button set each option in the memory. a Blower will purge water from their respective plumbing by INFO (System Information sub-menu) running briefly at the beginning of each filter cycle. If Filter Cycle 1 The System Information Menu displays various settings and is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when identification of the particular system. Filter Cycle 2 is programmed to begin. SSID (Software ID) Additional Information Displays the software ID number for the System. MODL Preferences (System Model) Displays the Model Number of the System. Press and release the “Menu” button until “PREF” appears. Press SETP and release the “Up” or “Down” button to enter the Preferences Configuration Setup Number. menu. Use the “Menu” button to scroll through the options (listed ahead) and the “Up” or “Down” buttons to enter that section. While in a section use the “Up” or “Down” buttons to toggle the options and the “Menu” button set each option in the memory. F/C (Temp Display) (Current Setup) Displays the currently selected Heater Voltage (Feature not used on CE rated systems) Displays the operating voltage configured for the heater. Heater Wattage as Configured in Software (CE Systems Only) Change the temperature between Fahrenheit and Celsius. Displays a heater kilowatt rating as programmed into the control 12/24 (Time Display) system software (1-3 or 3-6). Change the clock between 12 hr and 24 hr display. 28 OWNER’S MANUAL CURVE COLLECTION H _ (Heater Type) Displays a heater type ID number. SW _ (Dip Switch Settings) Displays a number that represents the DIP switch positions of S1 on the main circuit board. PANL (Panel Version) Displays a number of the software in the topside control panel. GFCI (GFCI Test) (Feature not available on CE rated systems.) GFCI Test is not always enabled, so it may not appear. This screen allows the GFCI to be tested manually from the panel and can be used to reset the automatic test feature. If the GFCI Test Feature is reset, the device will trip within 7 days. A/B (A/B Sensor Temperatures) When this is set to On, the temperature display will alternate to display temperature from Sensor A and Sensor B in the heater. FALT LOG (Fault Log) The Fault Log is a record of the last 24 faults that can be reviewed by a service tech. DEMO (Demo Mode) Demo Mode is not always enabled, so it may not appear. This is designed to operate several devices in a sequence in order to demonstrate the various features of a particular Curve Spa. 29 2021 OWNER’S MANUAL CURVE COLLECTION 2021 LUXURY SERIES CONTROL PANEL The Main Menu PRIMING THE PUMPS is selectable. The menu selections on the right side of the As soon as the Priming Mode screen appears on the panel, select screen can be selected. Select one of these to enter a different the “Jets 1” button once to start Pump 1 in low-speed and then screen with additional controls. Most menu screens time out and again to switch to high-speed. Also, select the other pumps, to revert to the main screen after 30 seconds of no activity. The turn them on. The pumps should be running in high-speed to only item that can be changed on the left side of the Main facilitate priming. If the pumps have not primed after 2 minutes, Screen is the Set Temperature. Touch either the set temperature and water is not flowing from the jets in the spa, do not allow the line or the water temperature to go to the Set Temperature pumps to continue to run. Turn off the pumps and repeat the screen. process. Note: Turning the power off and back on again will initiate a new pump priming session. Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut off the power to the spa and call for service. Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition. TIME-OF-DAY Be sure to set the Time-of-Day Setting the time-of-day is important for determining filtration times and other background features. “Set Time” will appear on the display if no time-of-day is set in the memory. On the Settings Screen, select the Time-of-Day line. On the Time-ofDay screen, simply select the Hour, Minutes, and 12/24 Hour segments. Use the Up and Down Buttons to make changes. Note: This only applies to some systems: If power is interrupted to the system, Time-of-Day will be maintained for EXITING PRIMING MODE several days. The system will automatically enter the normal heating and filtering at the end of the priming mode, which lasts 4-5 minutes. You can manually exit Priming Mode by pressing the “Exit” button on the Priming Mode Screen. Note that if you do not manually exit the priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump (s) have been primed by this time. Once the system has exited Priming Mode, the top-side panel will display the Main Screen, but the display will not show the temperature yet, as shown below. This is because the system requires approximately 1 minute of water flowing through the heater to determine the water temperature and display it. JETS The Spa Screen shows all available equipment to control, as well as other features, like Invert. The display shows icons that are related to the equipment installed on a particular spa model, so this screen may change depending on the installation. The icon buttons are used to select and control individual devices. Some devices, like pumps, may have more than one ON state, so the icon will change to reflect the state that the equipment is in. Below are some examples of 2-speed Pump indicators. If the Spa has a Circ Pump, a Circ Pump Icon will appear to indicate its activity, but outside of Priming Mode, the Circ NAVIGATION Pump cannot be controlled directly. Note: The icon for the Navigating the entire menu structure is done by touching the pump that is associated with the heater (Circ or P1 Low) will screen. When a text item is shown in white on the main screen, it have a red glow in the center when the heater is running. 30 OWNER’S MANUAL CURVE COLLECTION 2021 SETTINGS Information and Fault Log. They can be seen, but not changed The Settings Screen is where all programming and other spa or edited. behaviors are controlled. This screen has several features that The Lock option can be accessed from the “Settings” menu. can be acted on directly. These features may include Temp Range, Heat Mode, Hold, and Invert Panel. When one of these items is selected, it will toggle between two settings. All other menu items (with an arrow pointing to the right) go to another level in the menu. DUAL TEMPERATURE RANGES (HIGH VS. LOW) This system incorporates two temperature range settings with independent set temperatures. The specific range can be selected on the Settings screen and is visible on the Main Screen in the upper right corner of the display. These ranges can be used for various reasons, with a common use being a “ready to use” setting vs. a “vacation” setting. Each range maintains its own set temperature as programmed by the user. This way, when a range is chosen, the spa will heat to the set temperature associated with that range. • High Range can be set between 80°F and 104°F. • Low Range can be set between 50°F and 99°F. HEAT MODE – READY VS. REST In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2speed pump (Pump 1) or a circulation pump. If the heater pump is a 2-Speed Pump 1, Ready Mode will circulate water every 1/2 LOCKING AND UNLOCKING SETTINGS/PANEL The settings or control panel can be locked or unlocked by following same steps. 1. says “Unlocked”) or Panel (if it says “Unlocked”) then press hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.” Rest Mode will only allow To lock either Settings or Panel, first select Settings (if it the word “Lock“ for at least 5 seconds. 2. To unlock either Settings or Panel first select Settings (if it says “Locked”) or Panel (if it says “Locked”) then press the heating during programmed filter cycles. Since polling does not word “Lock“ for at least 5 seconds. occur, the temperature display may not show a current temperature until the heater pump has been running for a minute or two. When the heater pump has come on automatically (for example for heating) you can switch between low speed and high speed but you cannot turn the heater pump off. RESTRICTING OPERATION The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel prevents the controller from being used, but all automatic functions are still active. Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted. Settings Lock allows access to a reduced selection of menu items. These include Filter Cycles, Invert, 31 OWNER’S MANUAL CURVE COLLECTION 2021 CURVE SPA JET OPERATIONS ELITE APEX BENCH CURVE 50 JETS W/O DOME (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 32 OWNER’S MANUAL CURVE COLLECTION 2021 CURVE SPA JET OPERATIONS ELITE APEX BENCH CURVE 50 JETS WITH DOME (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 33 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 LUXURY APEX BENCH CURVE 50 JETS WITHOUT DOME (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 34 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 LUXURY APEX BENCH CURVE 50 JETS WITH DOME 3 (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 35 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 LUXURY APEX LOUNGE CURVE 50 JETS (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 36 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 ELITE ELEMENT BENCH CURVE 50 JETS (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 37 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 ELITE ELEMENT LOUNGE CURVE 50 JETS (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 38 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 LUXURY ELEMENT BENCH CURVE50 JETS (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 39 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 LUXURY ELEMENT LOUNGE CURVE 50 JETS (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 40 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 ELITE OMEGA BENCH CURVE 50 JETS (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 41 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 ELITE OMEGA LOUNGE CURVE 50 JETS (HIGH PROFILE) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 42 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 ELITE MIRAGE CURVE 50 JETS DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 43 OWNER’S MANUAL CURVE COLLECTION CURVE SPA JET OPERATIONS 2021 LUXURY MIRAGE CURVE 65 JETS DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com 44 CURVE COLLECTION OWNER’S MANUAL 2021 CURVE SPA SEPECIFICATIONS Series Model Seat Apex Lounge Curve Element Lounge Curve Omega Lounge Curve Apex Lounge Curve Element Lounge Curve 4-5 Series Model Seat Elite Apex Bench Curve 7 Elite Elite Elite Luxury Luxury Elite Elite Element Bench Curve Omega Bench Curve 6 5 6 5 6 4-5 Elite Mirage Curve 8 Luxury Apex Bench Curve 7 Luxury Element Bench Curve 6 Luxury Mirage Curve 8 Dims (cm) Dims (in) 234 X 234 X 101.5 (119.5 back) 212 X 212 X 101.5 (119.5 back) 168 X 212 X 101 (119.5 back) 234 X 234 X 101.5 (119.5 back) 212 X 212 X 101.5 (119.5 back) 92 X 92 X 40 (47 back) 83.5 X 83.5 X 40 (47 back) 66 X 83.5 X 40 (47 back) 92 X 92 X 40 (47 back) 83.5 X 83.5 X 40 (47 back) Dims (cm) Dims (in) 234 X 234 X 101.5 (119.5 back) 212 X 212 X 101.5 (119.5 back) 168 X 212 X 101 (119.5 back) 92 X 92 X 40 (47 back) 83.5 X 83.5 X 40 (47 back) 66 X 83.5 X 40 (47 back) 335 X 234 X 101.5 (119.5 back) 132 X 92 X 40 (47 back) 234 X 234 X 101.5 (119.5 back) 212 X 212 X 101.5 (119.5 back) 335 X 234 X 101.5 (119.5 back) 92 X 92 X 40 (47 back) 83.5 X 83.5 X 40 (47 back) 132 X 92 X 40 (47 back) Capacity (l) Capacity (us gal) Dry wt (kg) Dry Wt (lbs) Wet Weight (kg) Wet Weight (lbs) 1496 395 672 1482 2168 4780 1210 320 420 925 1630 3594 946 250 294 647 1240 2734 1496 395 672 1482 2168 4780 1210 320 420 925 1630 3594 Capacity (l) Capacity (us gal) Dry wt (kg) Dry Wt (lbs) Wet Weight (kg) Wet Weight (lbs) 1552 410 672 1482 2224 4903 1268 335 420 925 1688 3721 996 263 307 677 1303 2904 2234 590 748 1649 3322 7324 1552 410 672 1482 2224 4903 1268 335 420 925 1688 3721 2234 590 748 1649 3322 7324 DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/ or features without notification. To check on updates or for other information, please visit www.coastspas.com 45 OWNER’S MANUAL CURVE COLLECTION 2021 Selecting “Controls” will open a list of installed components like BALBOA WI-FI MODULE pump(s), blower, lights, etc. With the Balboa Wi-Fi Module installed in your spa follow the Note: This screen will vary depending on installed components. steps below to setup/configure the device. Selecting “Settings” will open the settings menu. While connected Step 1: Download the app from the Google Play store or the to the spa will be able to set the temperature, change the iTunes store. The app will be titled “Coast Spas—Spa degrees between °F or °C, alter the heat mode (Ready/Rest), Remote” (Google) or Coast Spas—Remote Spa Control (iTunes). select the temperature range (low or high), set the time of day, Step 2: Make sure your Wi-Fi on your device is enabled. Check input filter cycles (time start and duration) and have access to the your device’s instructions on how to access Wi-Fi Settings. advanced menu. For more information on the various settings please refer to the selection in the owner’s manual for your topside control. Connecting to the Home Network Step 3: While standing at the spa select the Wi-Fi Module from the list of available devices from your device’s Wi-Fi menu. The Note: You can only connect the Wi-Fi app to the house network Wi-Fi device will appear as BWGSpa_XXXXX in the list. when connected directly to the Wi-Fi Module. See “Getting Started” to connect directly to the Wi-Fi Module. Once connected to the Wi-Fi Module navigate to: Settings ► Advanced ► Wi-Fi Settings Step 4: Once connected to the Wi-Fi Module directly open the Coast Spas app. The Coast Spas app will allow you to control and interact with the spa while you are still with in range. Step 5: Select your routers security setting. This will vary and if the wrong setting is selected the app will not be able to access the spa. Step 6: Set your home network. Each router will have its own unique SSID (Service Set Identifier). Step 7: Enter your key. The key will be the passkey used to sign in on your network. Note: If you do not know or need assistance locating any of the information above please contact your locale service provider. 46 CURVE COLLECTION OWNER’S MANUAL 2021 CONTROLMYSPATM (LUXURY MODELS ONLY) CMS™ SYSTEM CONSISTS OF: The ControlMySpa™ system consists of: • ControlMySpa™ GATEWAY ULTRA installed on a spa/Hot Tub WEBSITE • iOS (Apple) ControlMySpa™ mobile app or Android ControlMySpa™ mobile app • ControlMySpa™ website with log-in and access to spas ControlMySpa™ website with Login and access to spas CMS™ GATEWAY ULTRA Modules Home Module Spa Module www.balboawater.com/GatewayUltra SMARTPHONE |TABLET The ControlMySpa™ Logins: • The iOS or Android ControlMySpa™ apps can only be accessed with an owner log-in iOS (Apple) ControlMySpa™ mobile app and/or Android ControlMySpa™ Mobile app • The ControlMySpa™ website can be accessed with an owner log-in. ControlMySpa™ App for the smart device FOR IPHONE® OR IPAD® (IOS/APPLE) Search the Apple iOS App Store for “controlmyspa” Or FOR ANDROID® PHONES/TABLETS Search Google Play App Store for “controlmyspa” Use this link: https://goo.gl/j31t1V Or Use this link: https://goo.gl/CG4Yci 47 OWNER’S MANUAL CURVE COLLECTION 2021 GATEWAY ULTRA Module ControlMySpa™ Home Router Connect GATEWAY ULTRA hardware in your home Step 1 Plug the supplied ethernet cable into the home router (A). Step 2 Plug the other end of the ethernet cable into the GATEWAY ULTRA module (B). Step 3 HOME Plug the supplied power cord into the GATEWAY ULTRA module (C). Step 4 GATEWAY ULTRA Module (side view) Plug the other end of the supplied power cord into wall power (D). B LED Light Chart (E) E LED Light This chart applies to the home and spa GATEWAY ULTRA modules. Red - Solid: The GATEWAY ULTRA and the spa are not connected. C Power Cord Ethernet Cable Red - Blinking: Home and spa GATEWAY ULTRA modules are connected, but no connection to the spa controller. Blue - Blinking: Remote software update is underway. Do not unplug power. D Green - Blinking: CMS™ GATEWAY ULTRA spa and home modules RF is connected, but no connection to internet. Green - Solid: Spa successfully connected to internet. No errors. A Home Router 48 CURVE COLLECTION OWNER’S MANUAL 2021 CMS™ Code Overview WHAT IS A CMS™ CODE? • CMS™ Code is an 8 digit letter/number combination that all Spa owners must have to use spas equipped with the ControlMySpa™ system A) The CMS™ code is obtained from your Dealer. • Spa owners will need this CMS™ code to setup and connect their spas in the ControlMySpa™ database. • The CMS™ code connects your spa to your OEM and Dealer for service and support EXAMPLE CMS™ Code: ABC-12345 ABC = 3 letter code unique to each spa Manufacturer or OEM 12345 = 5 number code unique to each spa Dealer or Distributor ControlMySpa™ Setup Spa Owner User Account 2. Press "Next" Confirm Bluetooth is ON in the iOS Settings. 1. Open the app on your smart device Press "SETUP" on the app. 3. Press "Next" Stand near your spa (within 10 feet/3 meters) and ensure the spa power in ON by pressing the topside panel. If the spa is powered ON, press "Next". 49 4. Detect Bluetooth OWNER’S MANUAL CURVE COLLECTION 5. Press "Yes" 6. Press "Next" The serial number in the app should Spa Module 2021 The CMS code is provided by match the serial number on the back your Dealer. Press "Next". of the spa module. 7. Press "Next" 8. Press "Next" Input information and press "Next". Input information and press "Next". 10. Press "Next" 9. Press "Next" MyUserID0001 Input information and press "Next". MyPassword0001 Your UserID and password will appear. Press "Next". MyUserID0001 MyPassword0001 11. Press "Close" 12. Press "SIGN IN" Input your email address, password and press "SIGN IN". SUCCESS! YOUR ACCOUNT IS SETUP, AND YOU CAN CONTROL YOUR SPA WITH THE CMS APP. 50 OWNER’S MANUAL CURVE COLLECTION 2021 - Initial Volume. Refers to the loudness level upon start of PRV 19 STEREO SYSTEM the receiver. - Area. Choose between USA and European. RADIO OPERATION • Press ►║ button (BAND function) to access FM and AM. There are three FM bands and two AM bands. • Tuning. A short press of the ▼ or ▲ button results in a search of the station and stops at next sufficient signal strength. A long press results in manual tuning mode. USB OPERATION • Insert a USB stick into the USB slot. * Songs must be of the mp3 or wma format. * • ►║ button. Press it to pause the track. Press it again to resume play. • FRONT PANEL LAYOUT Short press Track Up or Track Down button to select the next or previous track. Press and hold Track Up or Track Down Power Power On/Off button to go fast forward and rewind the current Short push for the first time to turn unit on. With BLUETOOTH OPERATION unit powered on, short push for MUTE feature. Press The Media device must Bluetooth capability in order to stream and hold for more than 2 seconds to turn the unit off. music. MODE Mode Function. SEL ▼ and ▲ button (Track Up / Track Down) • Switches amongst Radio, USB, and Auxiliary. To pair your Bluetooth device, press the MODE button on the stereo until BT AUDIO appears. SEL stands for SELECT. • BAND In Radio mode, this works Band Function. • Press and hold the BAND button until PAIRING appears. Next, go to settings on the Bluetooth device and turn the ►║ In MP3 playing mode, it works Play/Pause function. VOL + Volume Increase VOL - Volume Decrease ▼ Track Down/Tune Down/Reverse pairing process to finalize. A noise will alert you that the ▲ Track Up/Tune Up/Fast Forward devices are paired. The display will also read “CONN Bluetooth option to “on”. • Select the “PRV19” from available devices. If you are prompted for a passcode enter “1234”. If the stereo does not immediately pair press the BAND button. This will allow the OK” (Connection Okay). GENERAL OPERATION Note: To disconnect your device press and hold the BAND • SEL button Press and hold this button to enter into button. The display will read “DISCONN” to alert you the SELECT function, then repeatedly short push in succession results in the following menu options: Bass, Treble, disconnection is complete. Balance, Fader, Loud, EQ, Beep, Initial Volume, Area. Note: While playing BT Music press the ►║ to pause or resume Press VOL + or VOL - to adjust the options. playback. • LOUD. Choose between Loud ON or OFF • EQ. Choose between Classic, Pop, Rock, Jazz and EQ off. • Beep. Choose between Beep ON, Beep 2ND, Beep OFF. 51 OWNER’S MANUAL CURVE COLLECTION 2021 DM6 INSTRUCTIONS POWER ON Press the ON/OFF button. Red Light: Power to the docking station is ON, but the unit is 2. in standby mode. Blue Light: The unit is powered ON and looking for an audio Press and hold MODE on remote control until the LCD shows “Pairing in Progress”. Release the button. 3. Within 2 seconds, the LCD will show “Paired”. If it fails to pair, source. the LCD will show “Retry again”. If this happens, wait 5 HANDHELD REMOTE CONTROL CHARGING seconds and repeat steps above. The remote has a built-in Polymer Lithium rechargeable LISTENING VIA USB battery and comes with a charging cable. Connect one end of 1. the charging cable to the charging connection on remote Attach your USB thumb drive or devices USB cable to the female USB socket of the Digital Media Locker. control and connect the USB end of the charging cable to 2. Press MODE to select USB mode. any USB charger (5V DC) for charging. Make sure the 3. Press PLAY to play or pause the music. remote has been charged before used. 4. Press FAST REWIND / FAST FORWARD once play HANDHELD REMOTE CONTROL SYNCHRONIZING The remote should already be paired from the factory, but previous / next song file. 5. Press and hold FAST REWIND / FAST FORWARD to fast forward / fast rewind the song file. if you need to synchronize the remote, follow the steps below. 1. Make sure Digital Media Locker is powered ON (red LED) the place the remote within 0.5 meter of the Digital Media Locker. 52 OWNER’S MANUAL CURVE COLLECTION AQ-DM-6UBT—DIGITAL MEDIA LOCKER DEL OZONE OPERATION LISTENING VIA BLUETOOTH DEVICE • 1. Bluetooth mode will be activated once a Bluetooth device is paired in any mode. Use MODE to change to the Bluetooth mode to listen to music. 2. Play the song from device and the sound will play through the Digital Media Locker. 3. Press PLAY/PAUSE to play/pause the song. 4. Press FAST REWIND/FORWARD buttons to play • • • 5. Press and hold FAST REWIND/FORWARD buttons to fast forward / fast rewind the song file. 6. Previous/next track and volume up/down can be controlled directly from your Bluetooth device or directly from the Digital Media Locker remote control. BLUETOOTH MULTI-LINK A second Bluetooth device can pair to the Digital Media Locker even when it has been paired to another Bluetooth device. The second Bluetooth device will be able to play once the first device has stopped playing. LISTENING TO FM RADIO Press MODE on remote control to switch to FM radio mode. Scan or Seek FM Radio Channels 1. Press FAST REWIND or FAST FORWARD to seek another station. 2. Ozone will turn on during the programmed filter cycles and pump #1 operation. Verify that the green light on the Ozone turns on when activated. Check the spa drain (at the bottom of the spa) to verify that small ozone bubbles are coming out. Verify that one way check valve is installed on the ozone tubing and it is working as intended. previous/next song file. Press and hold either FAST REWIND or FAST FORWARD for manual tuning back or forward. Saving Radio Channel to Memory To save the current frequency into memory, press and hold 1, 2 or 3 for more than 2 seconds. The station will be stored into relevant button. Listening to Saved Radio Memory Press the 1, 2 or 3 preset button once to listen to the station stored in that button. 53 2021 OWNER’S MANUAL IN.CLEAR INSTRUCTIONS CURVE COLLECTION Imperial Calculation: 2021 Add sodium bromide which has a See video: http://www.inclear.ca/inclearstartupprocedure guarantee For more information: http://www.inclear.ca/inclearwater BromiCharge per 100 US gallons of water. Example, if your of at least a 98% active ingredient, such as spa holds 300 US gallons of water, add 3.6 lbs of sodium CLEAN THE SPA It's important to completely clean the spa to remove all residues accumulated on the surface and inside or around the jet area. bromide (3 X 1.2 lb). Note: Your selling dealer can tell you how much water your spa holds (in liters or gallons). After draining the spa, use spa cleaning products only. Household MAINTENANCE MODE cleaners contain additives such as phosphates which may affect Maintenance Mode keeps the bromine bank levels at a stable the bromine production. and acceptable range when the spa is not being used. Maintenance mode is the “everyday” mode and is automatically TDS (TOTAL DISSOLVED SOLIDS) CHECK Check the TDS (Total Dissolved Solids) of the water you'll use to ON when the system is activated. fill the spa. Verifying the TDS range can be done by your spa Press and hold the Program key for 2 seconds to change the selling dealer. The TDS range should be within 50 and 400 PPM. maintenance mode level. When you're certain the water is within the proper TDS range, fill your spa. If the TDS is higher than 500 PPM, ask your spa dealer for additional information to help reduce initial TDS. DO NOT use water from a "Salt Water Softener" system. Make sure there is adequate flow and that no airlocks are trapped in the unit's plumbing. If airlocks are formed, start the pump and follow the instructions in the owner’s manual. Use the Up and Down keys to adjust the maintenance level, ranges from 1 to 50. Finding and setting the right maintenance level will keep the residual bromide level between 3 and 5 PPM (the recommended range). Once the proper maintenance level is determined, keep the same setting unless the spa conditions change (change in water temperature, spa location etc.). ADJUST WATER CHEMISTRY IN THE SPA Proper chemical maintenance of a spa is essential for the health of bathers. Maintaining the quality of the spa water within these specified values will enhance your enjoyment of the spa and prolong the life of the In.Clear system. For best results, adjust to the following water chemistry parameters. Check these parameters periodically. Calcium hardness (TH): between 150 and 200 PPM Total Alkalinity: between 100 and 120 PPM pH: between 7.2 and 7.8. Water chemistry should be balanced before adding sodium bromide into the water. It's essential that the water chemistry parameters are within the proposed range to obtain optimal system performance. vHigh Calcium Hardness may lead to faster calcification of the electrolytic plates. BOOST MODE The Boost Mode should be activated every time you use your spa. Boost mode increases the bromine generation rate to attack pollutants in the water and helps rebuild the necessary residual ADD SODIUM BROMIDE (SUCH AS BROMICHARGE) bromine in the water after each use of the spa. Water temperature between 32° and 38° C (90° and 100° F) helps If water quality is not good after use, only boost level should be dissolve sodium bromide and facilitates the adjustment of the adjusted, not the maintenance level. maintenance level. Start the pump on high speed to allow water to Press the Boost key once while in maintenance mode to start a circulate and slowly add sodium bromide uniformly in the spa by boost, or to adjust boost settings. simply pouring it from the container. Metric Calculation: Add 0.143 Use the Up and Down keys to adjust the boost level, ranges kg of sodium bromide which has a guarantee of at least a 98% from 1 to 8. active ingredient, such as BromiCharge, per 100 L of water to Note: Boost levels depend on the number of bathers using the attain 1400 ppm TDS value (Total Dissolved Solids). spa. We recommend you validate the Boost level after Example, if your spa holds 1200 L of water, add 1.72 kg of sodium each use to determine the ideal boost level for all numbers of bromide (12 X 0.143 kg). bathers. 54 OWNER’S MANUAL CURVE COLLECTION 2021 CURVE SPA SERVICE LOG Service Performed Date _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ 55 OWNER’S MANUAL CURVE COLLECTION 2021 CURVE SPA SERVICE LOG Date Service Performed _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ 56 WORLD’S BEST BUILT SPAS
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Key Features
- Hydro Cyclonic Filtration System®
- Self-cleaning Sweeper Jet
- Multiple massage jets
- Programmable filtration
- Freeze protection
- Plush headrests
- Ergonomic seating
- Large footwells
- Quick-Access Equipment Door
- LED lighting
Frequently Answers and Questions
What type of filtration system does the CURVE ELEMENT have?
The CURVE ELEMENT features the Hydro Cyclonic Filtration System®, which is known for its efficient cleaning and minimal maintenance.
Can I adjust the massage jets on the CURVE ELEMENT?
Yes, the CURVE ELEMENT features adjustable massage jets to customize your hydrotherapy experience.
How often do I need to replace the filter cartridge in the CURVE ELEMENT?
It is recommended to replace the filter cartridge every six months, or earlier if necessary, for optimal water quality.
Does the CURVE ELEMENT have any features for energy efficiency?
Yes, the CURVE ELEMENT includes programmable filtration and freeze protection features to help conserve energy.