Nautilus Hyosung MONiMAX5600T Operator's Manual

Operator Manual
MONiMAX5600T System
V01.00.01 (2017. 10. 02)
© Nautilus Hyosung, Inc. All Rights Reserved.
Revision History
Operator Manual - MX5600T System
No.
Version
Date
Description of Change
Chapter
1
V01.00.00
2017/09/03
New Publication
All
2
V01.00.01
2017/10/02
Changed the system image
Cover, 2
© 2017 Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2017. 9. 03. 1st Release
© Nautilus Hyosung, Inc. All Rights Reserved.
I
Contents
Chapter1. Preface ...........................................................................................................................1-1
Purpose ........................................................................................................................................................ 1-1
Audience ....................................................................................................................................................... 1-1
Support Information ...................................................................................................................................... 1-1
What is in This Manual ................................................................................................................................. 1-1
Terminology .................................................................................................................................................. 1-2
Abbreviations ................................................................................................................................................ 1-2
Safety Precautions (English) ........................................................................................................................ 1-4
Précautions pour la sécurité (French) .......................................................................................................... 1-6
Related Document ........................................................................................................................................ 1-8
Chapter2. Introduction ...................................................................................................................2-1
About the MX5600T ...................................................................................................................................... 2-1
The Exterior Overview .................................................................................................................................. 2-2
Basic Features .............................................................................................................................................. 2-3
Devices of MX5600T .................................................................................................................................... 2-3
Control Electronics (Core Processor, PC) ··············································································2-5
Customer Display & Keypad·······························································································2-6
Teller Display ··················································································································2-7
Cash Dispenser Unit (CDU10) ····························································································2-8
Card Reader ···················································································································2-9
Receipt Printer (K-SPR5E)······························································································· 2-10
Power Supply (HPS500) ································································································· 2-11
RF Reader (CCR, Contactless Card Reader) ······································································· 2-12
Chapter3. For the beginning operator ...........................................................................................3-1
Switching Power On/Off ............................................................................................................................... 3-1
Switching Power On ·········································································································3-1
Switching Power Off ·········································································································3-2
Power Supply Status ········································································································3-3
Locking Device - Electronic Lock ................................................................................................................. 3-4
Chapter4. Receipt Printer ...............................................................................................................4-1
How to load the receipt paper....................................................................................................................... 4-1
How to Clear a Receipt Jam ......................................................................................................................... 4-3
Chapter5. Cash Dispenser .............................................................................................................5-1
Bill Conditions ............................................................................................................................................... 5-1
Acceptable condition ········································································································5-1
Unacceptable condition ·····································································································5-2
How to Replenish the Cash Cassette ........................................................................................................... 5-6
How to Empty the Reject/Retract Box ........................................................................................................ 5-10
How to Clear Jamming in cash dispenser .................................................................................................. 5-13
Remove jam from the upper horizontal transport path ···························································· 5-14
Remove jam from the vertical transport path ········································································ 5-16
Remove jam from the carriage ·························································································· 5-17
Remove jam from the transport path of the main body ··························································· 5-18
Remove jam from the transport path of RJ/RT box ································································ 5-19
Remove jam from the separation part ················································································· 5-20
Remove jam from the transport path of reject ······································································· 5-21
How to Reset Main Board .......................................................................................................................... 5-22
How to set the Cassette for Each Denomination ....................................................................................... 5-23
Cassette Base Guide Setting for the Horizontal Size of Each Denomination ······························· 5-23
Cassette Cover Guide Setting for the Vertical Size of Each Denomination ·································· 5-27
Change Note Index ········································································································ 5-29
Notes ....................................................................................................................................... Notes-1
II
© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter1. Preface
Chapter1. Preface
Purpose
▶ This manual is produced to describe how the customers operate Nautilus Hyosung’s
MX5600T.
This manual details how the customers replenish the notes and paper and how they
remove the jam at the MX5600T.
Audience
▶ Customers and staffs of Nautilus Hyosung who use and operate the MX5600T in each
branches of bank.
Support Information
▶ If any question or error occurs while operating MX5600T in compliance with this
manual, please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
What is in This Manual
▶ MONiMAX referred to as “MX”
▶ This manual is designed to provide the operation guide for the MX5600T and the
detailed description of the following:
▪ Replenishing the notes and the receipt paper
▪ Emptying the notes
▪ Removing the jam
* The sample pictures used in this manual are for illustration
▶ All information described in this manual is a licensed product of Nautilus Hyosung.
Some of the information in this manual may differ according to the network processor
to be connected and may be subsequently updated by the bank’s needs or the
improvement by Nautilus Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology,
© Nautilus Hyosung, Inc. All Rights Reserved.
1-1
Chapter1. Preface
Operator Manual
components, software, and firmware become available. Therefore Nautilus Hyosung
reserves the right to change specifications without notice.
Other company names and product names described in this document are trademarks
or registered trademarks of each company. For the section of that product, the whole
section or a necessary part of relevant document is quoted.
Terminology
► In this document the terminology listed below is used as follows:
▪ Customer and consumer refer to any person who transacts business through the
ATM.
▪ Device and unit refer to the standard and optional ATM equipment, such as monitor,
card reader, printer and dispenser.
▪ Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪ Module refers to a plug-in device that can be serviced or replaced.
▪ Note(s) and bill(s) refer to the individual documents loaded into and dispensed from
the dispenser.
▪ Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪ Screen refers to the text appearing on the customer display.
Abbreviations
► In this document the abbreviations listed below is used as follows:
1-2
#
Abbreviations
Description
1
AD board
2
ADA
The American Disabilities Act
3
AP
Application Program
4
Assy
Assembly
5
BATT S/W
Battery Switch
6
CAM
Camera Unit
7
CDU
Cash Dispenser Unit
8
CE
Control Electronics
9
Earphone Jack
10
EMV
Europay, Mastercard, Visa
11
EP
Elementary Program
12
EPP
Encryption PIN Pad
13
H/W
Hardware
Analog to Digital conversion Board
Voice Converter for Visually Disabled Persons (ADA)
© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter1. Preface
#
Abbreviations
Description
14
I/F
Interface
15
ISO
International Standard Organization
16
JPR
Journal Printer
17
LCD
Liquid Crystal Display
18
MCU
Magnetic Card Unit
19
OPL
Operation Panel for Customers to Operate
20
OSD board
21
P/S
Power Supply
22
PIN
Personal Identification Number
23
PNC
Panel Control Board
24
PTR
Printer (mainly Receipt Printer)
25
S/W
Switch
26
SIU
Sensor and Indications Unit
27
SP
Service Provider
28
SPR
Slip Printer (Receipt Printer)
29
TTU
Text Terminal Unit (OPL or SPL)
30
VFD
Vacuum Fluorescent Display
On Screen Display Board
© Nautilus Hyosung, Inc. All Rights Reserved.
1-3
Chapter1. Preface
Operator Manual
Safety Precautions (English)
▶ Common Safety Precaution
Precautions outlined this manual provide information on safe
and proper handling of the product. Non-compliance of the
precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.
▶ Please read the following instructions before operating equipment.
▪ Operate equipment in the order outlined in this manual.
▪ Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪ Avoid operations not addressed in this manual.
▪ If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪ Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
▶ Description of Precaution Symbols
Symbol
Description
Electrical Shock Warning
▪ Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪ Do not touch. You may receive electric shock.
▪ Make sure to turn off the power when servicing the
equipment.
1-4
© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter1. Preface
High Temperature Warning
▪ Do not touch the equipment when it is running.
▪ The equipment can get extremely hot and may cause a
burn.
▪ Make sure to close the cover before running the
equipment.
Use Precaution when Moving
▪ The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪ Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪ Place the equipment in an area away from any
combustible materials.
▪ The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪ Do not disassemble or modify the equipment unless you
are a certified engineer.
▪ Contact the service center for maintenance, adjustments
and repairs.
▪ Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪ Do not place the equipment where the floor cannot sustain
the weight of the equipment, or on slanted or unstable
surface.
▪ Equipment may fall and cause injury or damage.
Unplug the Equipment
▪ Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids or
other foreign materials enter the equipment.
▪ If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪ If you ignore these symptoms, the equipment may catch on
fire or cause electric shock.
<CAUTION>
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE
INSTALLED NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE
BEFORE OPERATION
© Nautilus Hyosung, Inc. All Rights Reserved.
1-5
Chapter1. Preface
Operator Manual
Précautions pour la sécurité (French)
► Précaution générale pour la sécurité
Précautions décrits de ce manuel fournissent des informations
sur une manipulation sûre et appropriée du produit. Le nonrespect des précautions peut causer des blessures ou
endommager le produit.
Ce symbole de précaution avec le terme d’example vous
indique des consignes de sécurité lors de la manipulation de
l'équipement.
► Veuillez lire des instructions suivantes avant d'utiliser l'équipement
▪ Fonctionner l'équipement dans l'ordre indiqué dans ce manuel.
▪ Suivre les précautions indiquées dans ce manuel, ainsi que l'équipement lui-même.
Le défaut de traiter correctement de ces précautions peut entraîner des blessures ou
endommager le produit.
▪ É vitez des opérations non traitées dans ce manuel.
▪ Si vous ne pouvez pas résoudre des problèmes du système en utilisant des méthodes
décrites dans ce manuel, veuillez se référer aux informations de contact figurant dans
le manuel, s’il vous plaît.
▪ Certain changement ou des modifications dans la construction de ce dispositif qui ne
sont pas expressément approuvés par la partie responsable de la conformité
pourraient annuler l'autorité de l'utilisateur de faire fonctionner l'équipement.
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement
numérique de classe A, conformément à la partie 15 des règles FCC. Ces limites sont
conçues pour fournir une protection raisonnable contre des interférences nuisibles
lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement
génère, utilise et peut émettre des fréquences radios et, s'il n'est pas installé et utilisé
conformément aux instructions de ce manuel, peut causer des interférences nuisibles
aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de
provoquer des interférences nuisibles dans le cas, l'utilisateur devra corriger ces
interférences à ses propres frais.
► Description des symboles de précaution
Symbole
Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir
le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.
1-6
© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter1. Preface
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut
provoquer une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.
Soyez prudent lors du déplacement
• L'équipement est lourd. Assurez-vous d'au moins 2
personnes pour soulever ou déplacer l'équipement
• N'essayez pas de déplacer l’équipement seul. Vous pouvez
être blessés par la chute de l'équipement lourd.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de courtcircuit de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous
êtes ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas
supporter le poids de l'équipement, ou sur une surface
inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume,
émet une odeur inhabituelle, fait des bruits anormaux ou si
des liquides ou d'autres matériaux étrangers dans
l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent,
éteignez immédiatement la puissance, débranchez
l'appareil et contactez le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre
feu ou provoquer un choc électrique.
AVERTISSEMENT :
1. POUR RÉ DUIRE LES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n ° 26 OU
LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER
© Nautilus Hyosung, Inc. All Rights Reserved.
1-7
Chapter1. Preface
Operator Manual
Related Document
► The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪ Installation Manual
▪ Service Manual
▪ VDM Manual
▪ Error Code Manual
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
1-8
© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter2. Introduction
Chapter2. Introduction
About the MX5600T
► This compact, convenient ATM can still be easily installed on your place and operated with
an economic cost. Consumers make the withdrawal and receive the
transaction records through openings in the fascia with MX5600T ATM.
The MX5600T is a versatile, easily maintained delivery system that can be modified to
keep pace with the bank's changing needs.
► The benefits that the new concept MX5600T provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing withdrawal of cash
automatically.
Allows tellers to calculate and close amount faster than the existing manual calculation.
Allows easy and quick installation and maintenance.
<Note!>
The figures/photos/diagrams in this manual are for well understanding therefore they may
be different from real machines.
© Nautilus Hyosung, Inc. All Rights Reserved.
2-1
Chapter2. Introduction
Operator Manual
The Exterior Overview
► The following picture shows the front of MX5600T and key units.
The fascia provides the interface between the customer and MX5600T.
The customer selects transactions and requests information at the fascia.
Function Key
Customer
Display
Receipt
Printer Slot
Encryption
PIN Pad
2-2
© Nautilus Hyosung, Inc. All Rights Reserved.
Card Reader
Entry slot
Cash
Dispenser
Slot
Operator Manual
Chapter2. Introduction
Basic Features
► Important features of the MX5600T is highlighted in the following list:
<Note!>
Your MX5600T may not contain all the devices described in this section. Some devices are optional and
some devices cannot be used in combination with other devices (mutually exclusive combinations).
►System Specification
Main
Controller
(H81)
Customer
Display
* Option :
Item
CPU
Memory
DDR Memory
Storage
HDD
Device
ODD
Operating System
Specification
G3420 3.2GHz
4 GB
500 GB X 1EA
DVD-RW
Windows 7 Professional
Expansion Slots
Serial Ports
USB Ports
PCI-Ex-1, PCI-EX-16, PCI 2ea
1 Ports
15 Ports
Graphic
Status Display LED
LAN
Type
Display
Resolution
Brightness
Privacy Filter
On-Board DVI, RGB
HDD / POWER LED
10/100/1000Mbps On-Board
15” TFT LCD
XGA
250 cd/m²
15” Filter (Viewing Angle 30°)
SPR/MCU/CDU/FINGER
Flicker
Poly EPP(PCI Compliant) PCI
3.0
Guide Light
Flicker
Pin-Pad
Customer
Input Method
VFD
Supervisor
Operation
Function KEY
VFD
Display Module
Input Method
Sutter type
Denomination
NDC Type
None
10.1” TFT LCD, 250cd/m²
Touch Screen (Resistive Type)
Automatic Shutter
Maximum Dispense
Number of cassettes
Cassette Capacity
50 Notes/1transaction
2 Cassette
3,000 notes/1 cassette
Remarks (Option)
DDR-3
SATA TYPE
SATA TYPE
with Service Pack 3
(Eng)
1 Ports(On-Board)
2 Ports(USB3.0)
13Ports(USB2.0)
Intel HD Graphics
HIGH_BRIGHT
1024 X 768 Resolution
Green
Each country
specifications
Polycarbonate, USB
Type
Cash
Dispenser
(CDU10)
© Nautilus Hyosung, Inc. All Rights Reserved.
4 Cassette, optional
2-3
Chapter2. Introduction
Operator Manual
Item
Reject Type
Retract
Number of Near-End Sensing
Type
Card Reader
(Sankyo DIP)
Receipt
Printer
(K-SPR5E)
Journal
Power Supply
(HPS500)
Fasica
Security
Safety
Additional
function
Dimension
&
Environment
2-4
Specification
Note by Note Reject (300 bills
Max)
Bundle Retract (100 bills Max)
500 Notes Max
EMV Support DIP Type
Magnetic Stripe
IC card Support
Printing Type
Printing Width
Paper
Type
Specification
Width
Outer
Diameter
Paper Roll Capacity
Black Mark Paper Support
Type
Main Power
Input Voltage /
Current
Frequency
Battery back-up System
Color
Camera
Sensor
Alarm
Specification
Security Locking device
System Key
Install Method
Finger Printer
Audio guidance
ADA Audio guidance
System Heater
ISO 1,2 Read
Support
Thermal Line Printing
80mm Max
Thermal Roll Paper
RF reader
Barcode Reader
Dimension (HXWXD)
Weight
Operational
Operating
Temperature
Storage
VIVOPAY_KIOSK3
N/A
1,779 X 715 X 1,136
About 600Kg
Operational
Humidity
25% ~ 86%
10% ~ 90%
Operating
Storage
Remarks (Option)
Inside heat sensing
Method
Max. 80mm
Max. 210Φ
5,000 Transaction/Roll
Yes
Electronic Journal
100 ~ 127 Vac±10% / 9.3A
200~ 240 Vac±10% / 5.0A
47 ~ 63 Hz
1 Transaction Supported
NH Color
CCD CAMERA
Door Sensor
Seismic & Heat Sensor
UL 291 Level-1
COMBO LOCK 2EA
Common Key
Anchor
N/A
Support
Volume Control Support
N/A
0C ~ 40C / 32℉ ~ 104℉
-5C ~ 50C / 23℉ ~ 122℉
© Nautilus Hyosung, Inc. All Rights Reserved.
Auto Saving to HDD
110V/230V selection
NORMAL : 50/60Hz
Face, Hand
Upper, Safety
NH-VT-ALARM
Rear Access
Install Method
Sound Card On-Board
Safety Body 1 Heater
OPTION)
Operator Manual
Chapter2. Introduction
Devices of MX5600T
Control Electronics (Core Processor, PC)
► The Control Electronics mainly consist of a motherboard, HDD, DVD-RW, multiple serial card,
and so on.
Basic functions of the control electronics used in this ATM is similar to that of a personal
computer you may have in your office or home with exception of a multiple USB HUB used to
communicate with several devices such as a cash dispenser, card reader, receipt printer and
EPP.
<Sample Picture>
►Basic Specification
© Nautilus Hyosung, Inc. All Rights Reserved.
2-5
Chapter2. Introduction
Operator Manual
Customer Display & Keypad
► The Customer Display welcomes the customer and provides instructions for performing
transactions at the ATM.
During the transaction, the ATM prompts the customer to use the customer keypad to enter
transaction information. The 16-key keypad uses an Encryption PIN Pad technology to secure
the information entered by the customer at the keypad. The customer touch screen is used with
the customer display. The customer selects functions or enters information by touching the
screen
Customer
Display
Key Button
(Function Key)
EPP
(Encryption PIN
Pad)
<Sample Picture>
►Basic Specification
2-6
© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter2. Introduction
Teller Display
►Basic Specification
<Sample Picture>
© Nautilus Hyosung, Inc. All Rights Reserved.
2-7
Chapter2. Introduction
Operator Manual
Cash Dispenser Unit (CDU10)
► The cash dispenser delivers media (cash) to the customer after the customer's request is
processed by the network and the software. The media is drawn from the cassettes and
transported to an entrance in the fascia of the ATM, where the customer can receive it. If the
media is too mutilated or wrinkled to dispense, or if a multiple pick occurs, the dispenser
sends the notes to the reject/retract cassette.
<Sample Picture>
►Basic Specification
2-8
© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter2. Introduction
Card Reader
► The dip card reader is a manually operated device mounted directly to the ATM fascia. The
consumer inserts an ATM card in the card entry slot and then removes the card to begin the
transaction. The dip card reader can read magnetic stripe cards and memory chip cards. The
dip card reader cannot retract, capture, or retain cards.
<Sample Picture>
►Basic Specification
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Chapter2. Introduction
Operator Manual
Receipt Printer (K-SPR5E)
► The receipt printer provides a printed receipt of the customer's transaction.
The transaction information can include the amount, ATM number, location and other
desired information.
<Sample Picture>
►Basic Specification
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter2. Introduction
Power Supply (HPS500)
► The power supply unit converts AC power to DC power and provides that voltage to various
modules within the system. The power supply unit allows the user to turn on/off the system,
enter power-failure mode, and perform other sequences.
<Sample Picture>
►Basic Specification
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter2. Introduction
Operator Manual
RF Reader (CCR, Contactless Card Reader)
▶ The contactless card reader is designed to support contactless transactions. It is composed of
a compact controller module and an antenna module.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter3. For the beginning operator
Chapter3. For the beginning operator
Switching Power On/Off
Switching Power On
► The power supply unit converts AC power to DC power and provides the voltage to various
modules within the system. The power supply unit allows the user to turn on/off the
system, enter power-failure mode, and perform other sequences.
The system turning-on process is as follows
1. Open the upper front body door
2. Press the power switch to “ON”.
3. The system will be turn on automatically.
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Chapter3. For the beginning operator
Operator Manual
Switching Power Off
► The system turning-off process is as follows
1. Open the upper front body door with key.
2. Press the power switch to “OFF”, and the system will shut down automatically.
The operating system will shut down then power will turn off.
WARNING:
Do NOT operate Main Switch on power supply when you would like to turn off the power.
It may cause damage to operate system or destabilize control electronics in ATM.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter3. For the beginning operator
Power Supply Status
► LED and Switch Functions
▪ [AC IN]: Illuminated when AC power is supplied to the assembly.
▪ [DC OUT]: Illuminated when DC output is present.
▪ [BATT ALM]: Illuminated when the battery voltage is 21V or less or when the
battery cable is disconnected.
▪ [MAIN S/W]: Turns on or off the main power to the supply.
▪ [POWER S/W]: Turns on/off the system.
▪ [BATT OFF]: Connects or disconnects the power supply unit with the battery.
state, set to “I” position.
In the normal
► Switch Status
▪ [Main S/W] is pressed on “I” position
AC power is being supplied to the power supply unit, and only [AC IN] LED is turned on.
▪ [Main S/W] is pressed on “O” position
AC power is not supplied to the power supply unit and all status LEDs are turned off.
▪ [POWER S/W] is pressed on “ON” position
The system is turned on and [AC IN] and [DC OUT] LEDs are turned on.
▪ [POWER S/W] is pressed “OFF” position
<System Off> procedure starts (shut down) and only [AC IN] LED is turned on.
▪ In case of a power failure during normal operation, the system will enter a <Power
Failure Mode> and only [DC OUT] will be turned off.
▪ [BATT OFF] S/W shall be pressed on “I”
If [BATT OFF] S/W is pressed on “O” position, the system will not enter <Power
Failure Mode> and will be turned off.
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Chapter3. For the beginning operator
Operator Manual
Locking Device - Electronic Lock
▶ Opening the locks
1. Enter valid six (6) digit combination. (Factory set to 1-2-3-4-5-6)
2. The lock will confirm a valid combination entry with a double signal.
3. Within four (4) seconds, turn the keypad to the open position (clock-wise)
if using a dead bolt style lock, or turn the handle to the open position if using a swing bolt
style lock.
4. Pull door open.
Invalid Combination Entry
- Lock will signal three (3) times.
WRONG TRY PENALTY
▪ Entry of four (4) consecutive invalid combinations
starts a five (5) minute delay period.
- LED flashes red at ten (10) second intervals.
Audio and Visual Signal
▪ Double signal - two (2) LED flashes and two (2)
beeps - indicates entry is valid or accepted.
▪ Triple signal - three (3) LED flashes and three (3) beeps - indicates invalid or not accepted.
▶ Changing your combination
▪ ALWAYS PERFORM THIS OPERATION WITH THE DOOR OPEN
1. Enter “1-2-3-4-5-6” and hold down the last digit until unit double signals.
2. Enter “0” one time.
3. Enter your NEW six (6) digit combination two times.
4. If a mistake is made wait thirty (30) seconds and repeat steps 1 - 3.
5. Test lock operation several times before closing the door.
<CAUTION>
When selecting a combination do not use birthday or other predictable data that could give
correlation between the user and combination. Keep the combination secret.
▪ Valid Combination Entry - Double signal after valid six (6) digit combination is entered.
▪ Invalid Combination Entry - Triple signal indicates the old combination is still valid.
▶ Battery Low Warning
Repeated LED flashing and beeping during an opening indicates that the battery is low and
needs immediate replacement.
Use only alkaline batteries (Example: Duracell ™or Eveready™ alkaline batteries)
▪ Use one (1) 9-Volt alkaline battery in the Small Battery Box or six (6) “C” cell alkaline
batteries in the Large Battery Box.
It is recommended that batteries be replaced at least once a year.
If the battery is depleted and will not allow the lock to open:
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter3. For the beginning operator
▪ Hold a new 9-Volt alkaline battery on the contact points located on the front of the keypad
(large battery terminal to large keypad contact, small battery terminal to small keypad
contact).
▪ Enter a valid combination to open the lock (see OPENING THE LOCK).
<NOTE!>
You must maintain battery contact at all times throughout the procedure. Change batteries
as directed below.
The lock contains a non-volatile memory, and even with batteries removed, the lock will
retain all programming.
▶ Changing Batteries
▪ Small Battery Box:
1. Open safe door.
2. Remove battery box cover by pulling the front portion
away from the safe door.
3. Remove battery by unsnapping it from the connector.
CAUTION: Hold onto the battery connector to avoid
pulling the wires out o f the board.
4. Connect a new 9-Volt alkaline battery to the battery
connector.
5. Push the battery and the leads completely into the
battery compartment.
6. Replace the cover and test the lock several times before closing the door.
▪ Large Battery Box:
1. Open safe door.
2. Remove battery box cover by pulling the front portion away
from the safe door.
3. Remove the six old “C” cell alkaline batteries.
4. Insert six new “C” cell alkaline batteries
5. Replace the cover and test the lock several times before
closing the door.
© Nautilus Hyosung, Inc. All Rights Reserved.
3-5
Operator Manual
Chapter4. Receipt Printer (SPR)
Chapter4. Receipt Printer
How to load the receipt paper
▶ Prior to loading the receipt paper, the following must be kept in mind.
<Note!>
1) Load a paper roll into the unit with the shape of the roll kept intact. (Deformed roll
may cause jamming.)
2) The leading edge of the roll shall neatly be cut prior to loading the roll. Correct
shape of the paper roll
1. Open the upper rear door with key.
2. Insert the white plastic rod into the paper roll
3. Mount the plastic rod onto the stand.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter4. Receipt Printer (SPR)
Operator Manual
4. Roll up the receipt paper roll backward, as shown in the picture, and then insert the
leading edge into bracket guide, pulling it forward.
5. Push the receipt paper inside the supporting bracket, as shown in the picture. Then it
will be set automatically if turn on the power.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter4. Receipt Printer (SPR)
How to Clear a Receipt Jam
► How to clear a receipt jam
1. Press the green lever down to release the lock.
2. Lift up the plastic cover.
3. Remove the receipt paper jammed inside and then set the receipt paper and lift
green lever up again.
© Nautilus Hyosung, Inc. All Rights Reserved.
4-3
Operator Manual
Chapter5. Cash Dispenser
Chapter5. Cash Dispenser
Bill Conditions
Acceptable condition
▶ 1. Bill which is very clean and can readily be recognized as a true bill
2. Bill has sufficient life or sizing to be handled easily
3. Bill which can be manually held straightly when one end is held by a hand and the
bill is slightly curved vertically.
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Chapter5. Cash Dispenser
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Unacceptable condition
▶ 1. Bill with serious wrinkles, torn or broken section wherein paper fiber is broken and
separation begins.
▪ Wrinkle
Wrinkle
▪ Torn
Torn
▪ Broken section
Broken Section
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Operator Manual
Chapter5. Cash Dispenser
2. Bill having adequate life or sizing, but stained seriously
Stained
3. Bill with holes (Perforated bill)
Hole
4. Bill ragged and cannot be held straightly when one end is supported by a hand
20mm (0.79inch)
35mm
(1.38inch)
When the bill is held by 20mm (0.79inch) and the straightness of the bill is
35mm (1.38inch) or less, it cannot be used
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
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5. Bill with cellophane tape, scotch tape, etc
Tape
6. Bill with folds
Fold
7. Gradually curved bill (bills tied by hand seal, etc)
Band
seal
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
8. Bill with folded lines
Case 1
Case 2
Case 3
<Note!>
Bill distortion should not exceed 10 mm (0.39inch).
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
How to Replenish the Cash Cassette
▶ 1. Push the lever A and holding a cassette handle B with the other hand pull out
slightly, and support the cash cassette from bottom with the hand pushed the lever
A, and pull out to the end of the cassette.
2. Place the cash cassette on a flat level platform and turn the green lever clockwise to
unlock a cassette cover. Then lift up the cassette cover.
<Note!>
1) Completely open the cassette cover as picture below when replenishing a cash
cassette.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
2) If you have the key type cassette, open the cassette cover using the key like the
picture below.
3. Pull black push-plate back completely until it is locked against the cash plate latch.
4. Pull the Push-Plate after pressing the Green Color Button (C).
5. Set the bills and push the Push-Plate to the location where the bills are set.
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Chapter5. Cash Dispenser
Operator Manual
CAUTION:
Be sure to keep in mind the followings prior to replenishing the cash cassette with
the bills,
1) Fan the bills so that the bills are not sticking together.
2) Remove all bills with holes or bills that are torn.
3) Unfold the folded bills.
4) Place the bills correctly.
6. Turn the green lever clockwise and completely close the cassette cover.
<Note!>
1) If you have the key type cassette, close the cassette cover using the key like
the picture below.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
7. Holding a cassette handle with one hand and supporting the cassette from the
bottom with the other hand, place the cassette carefully on the set guide of the CDU
and push it completely until it is locked in place.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
How to Empty the Reject/Retract Box
▶ Reject & Retract Box is an integral system that transfers defective bills from cash
cassette to Reject Compartment while sending the bills withdrawn but not taken by
customers to the Retract Compartment where the bills can be safely stored.
Retract Bills Area
Reject Bills Area
All bills in the retract area of the box can be reused and bills found in the reject area
may not be reused. Any bills rejected will be rejected again and it may cause a major
bill jam taking the CDU down.
<Note!>
After all jams have been removed it is imperative that you test the complete unit via
diagnostics.
1. Push the lever (A) and holding a Reject/Retract Box handle (B) with the other hand
pull out slightly, and support the Reject/Retract Box from bottom with the hand
pushed the lever (A), and pull out to the end of the cassette.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
2. Turn the green lever clockwise and open the box lid.
<Note!> If you have the key type Reject/Retract box, open it using the key like the
picture below.
3. Remove both rejected and retracted bills from the box. Push the edge of transparent
component when remove retracted bills.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
PRE CAUTION:
Don’t recycle rejected bills any more. Doing so will cause not only the same reject
problem but other unexpected problems such as jams on cash dispenser.
4. Use the reverse order of 1) ~ 3) to put Reject/Retract Box together into cash
dispenser again.
The Reject/Retract Box must be fully inserted. Otherwise, it will happen problems
and the error code will display at monitor promptly.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
How to Clear Jamming in cash dispenser
▶ 1. Turn ATM power off, this will initiate an ATM stop process and shut down process, when
SHUTDOWN is displayed you may release the switch, wait until machine shuts down
completely to clear jams.
<Note!>
Any branch personnel should not attempt to remove any jams without first powering
down the ATM.
2. Undock the CDU and slide out completely. Then perform the following steps for each
case to clear the obstruction.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
Remove jam from the upper horizontal transport path
▶ Remove jam from the upper horizontal transport path
1. Pull the lever with both hands while pressing it inward and then remove the bill.
2. Pull the lever with both hands while pressing it inward (see the picture of 1)) and lift
up E part as the below picture. Then remove the jammed bill.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
3. Put down the E part and press the D part in the direction of arrow until it fixes.
CAUTION:
DO NOT put down the E part after first closing the D part.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
Remove jam from the vertical transport path
▶ Remove jam from the vertical transport path
This position is
where the jammed bill is
1. Pull the green lever of the bottom with lifting it up and open the F part. Then remove
the bill.
2. Press the lever with hand as the below picture until the F part fixes.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
Remove jam from the carriage
▶ Remove jam from the carriage
1. Rotate the carriage by turning the knob (G) and remove the jammed bill.
2. After removing the jammed bill, turn the knob (G) and return the carriage to the
original position.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
Remove jam from the transport path of the main body
▶ Remove jam from the transport path of the main body
1. Turn the knob (G) and match the tooth form.
2. Lift up the carriage with hand and move it to the throat.
3. Turn the knob (G) and move the jammed bill to the location to clear it easily. Then
remove the jammed bill.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
Remove jam from the transport path of RJ/RT box
▶ Remove jam from the transport path of RJ/RT box
1. Demount the Reject/Retract Box.
(Refer to “How to empty the Reject/Retract Box.”)
2. Remove the jammed bills.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Remove jam from the separation part
▶ Remove jam from the separation part
1. Demount the cassette.
(Refer to “How to replenish the Cash Cassette.”)
2. Remove the jammed bill as shown in below picture
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Operator Manual
Chapter5. Cash Dispenser
Remove jam from the transport path of reject
▶ Remove jam from the transport path of reject
1. Turn the Knob (H) clockwise or counterclockwise according to the location of the jam
and remove the jammed bill.
2. If turning the Knob (H) counterclockwise, the jammed bill will move in the direction of
the Transport Path.
3. If turning the Knob (H) clockwise, the jammed bill will move in the direction of the
RJ/RT Box.
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
How to Reset Main Board
▶ How to Reset Main Board
1. Press the hole in the red circle with a stick and reset.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Operator Manual
Chapter5. Cash Dispenser
How to set the Cassette for Each Denomination
Cassette Base Guide Setting for the Horizontal Size of Each Denomination
▶ Cassette Base Guide Setting for the Horizontal Size of Each Denomination
1. Open the cassette cover as shown in below picture.
2. Pressing the green parts on the end of the shaft supporting the Push Plate with one
hand, lift up the Push Plate and take it out with the other hand. Also take out the
Push Plate on the other side in the same way.
3. Completely take out the Push Plate and gently place it inside the box.
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Chapter5. Cash Dispenser
Operator Manual
4. Pressing the green part and slightly lifting it up, take out the Hook.
5. After taking out the Hook Part, push the Guide in the direction of yellow arrow and
take it out.
6. Remove current 6 LOWER NOTE SPACER as shown in below. Press HOOK in the
green arrow and pull up the Spacer.
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Operator Manual
Chapter5. Cash Dispenser
7. Install proper new LOWER NOTE SPACER
SPACER:NOTE_LOWER
NO
PART NO.
SIZE (mm)
NO
PART NO.
SIZE (mm)
1
4460000158
112
9
4460000166
144
2
4460000159
116
10
4460000167
148
3
4460000160
120
11
4460000168
152
4
4460000161
124
12
4460000169
156
5
4460000162
128
13
4460000170
160
6
4460000163
132
14
4460000171
164
7
4460000164
136
15
4460000172
168
8
4460000165
140
16
4460000173
172
Recommended spacer for note size
8. For the desired denomination size, mount the Guide matching it with the white line.
Press it until clicking sounds. (Mount the remaining guide in the same way.)
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
9. Vertically insert two kinds of Shaft and turn the hand holding the Push Plate.
10. Then check whether A Shaft matches the white arrow. (The other side is same.)
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Operator Manual
Chapter5. Cash Dispenser
Cassette Cover Guide Setting for the Vertical Size of Each Denomination
▶ 1. Unfasten the caught Hook in the arrow direction and gently take out the Guide pulling
it in the C direction.
2. Also unfasten the Hook on the other side in the arrow direction and completely take
out the Guide pulling it in the C direction.
3. Remove 6 Upper note SPACER. Then lift up HOOK and pull out Spacer from guide
© Nautilus Hyosung, Inc. All Rights Reserved.
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Chapter5. Cash Dispenser
Operator Manual
4. Install proper new SPACER:NOTE_UPPER to Guide.
SPACER:NOTE_UPPER
No.
PART No.
SIZE (mm)
NO
PART NO.
SIZE (mm)
1
4460000149
59.5
6
4460000154
72.0
2
4460000150
62
7
4460000155
74.5
3
4460000151
64.5
8
4460000156
77.0
4
4460000152
67
9
4460000157
79.5
5
4460000153
69.5
Recommended spacer for note size
5. After matching the height (white line) with the desired bill size, push it in the arrow
direction.
However, be sure to push it after matching the height of the other side of the Guide.
6. After also matching the other side of the Guide with the height of the desired bill
size, push it with both hands until the Hook is caught.
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© Nautilus Hyosung, Inc. All Rights Reserved.
Operator Manual
Chapter5. Cash Dispenser
Change Note Index
▶ Change Note Index
1. After change, Change the denomination label
2. After adjust cassette have to change assigned denomination value in Supervisor
mode.
<Note!>
To assign new denomination in supervisor mode, please contact software develops
part or Technical Support Center.
© Nautilus Hyosung, Inc. All Rights Reserved.
5-29
Operator Manual
Notes
Notes
© Nautilus Hyosung, Inc. All Rights Reserved.
Notes-1