Viessmann 7457954 Installation And Service Instructions For Contractors
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Installation and service instructions VIESMANN for contractors Vitocom 100 Type GSM Remote monitoring and remote control of heating systems For applicability, see the last page VITOCOM 100 5606 565 GB 10/2011 Please keep safe. Safety instructions Safety instructions Please follow these safety instructions closely to prevent accidents and material losses. Safety instructions explained Danger This symbol warns against the risk of injury. ! Please note This symbol warns against the risk of material losses and environmental pollution. Note Details identified by the word "Note" contain additional information. Target group These instructions are exclusively designed for qualified contractors. ■ Work on electrical equipment must only be carried out by a qualified electrician. ■ The system must be commissioned by the system installer or a qualified person authorised by the installer. ■ The Code of Practice of relevant trade associations ■ All current safety regulations as defined by DIN, EN, DVGW, VDE and all locally applicable standards a ÖNORM, EN and ÖVE c SEV, SUVA, SVTI and SWKI Working on the system ■ Isolate the system from the power supply (e.g. by removing the separate fuse or by means of a mains isolator) and check that it is no longer 'live'. ■ Safeguard the system against unauthorised reconnection. ! Please note Electronic assemblies can be damaged by electrostatic discharges. Before beginning work, earthed objects, such as heating or water pipes, must be touched to dissipate any static charge. Regulations Repair work ! Please note Repairing components that fulfil a safety function can compromise the safe operation of your system. Replace faulty components only with original Viessmann spare parts. 5606 565 GB Observe the following when working on this system: ■ National installation requirements ■ Legal instructions regarding the prevention of accidents ■ Legal instructions regarding environmental protection 2 Safety instructions Safety instructions (cont.) Auxiliary components, spare and wearing parts Please note Spare and wearing parts that have not been tested together with the system can compromise its function. Installing non-authorised components and making non-approved modifications or conversions can compromise safety and may invalidate our warranty. For replacements, use only original spare parts supplied or approved by Viessmann. 5606 565 GB ! 3 Index Index Installation instructions Safety and liability.............................................................................................. 6 Preparing for installation System requirements........................................................................................... Vitocom 100 functions.......................................................................................... 7 8 Installation sequence Installing the Vitocom 100.................................................................................... Overview of electrical connections....................................................................... Connecting the Vitocom 100................................................................................ Digital input connections...................................................................................... Power supply........................................................................................................ 9 10 12 14 16 Service instructions Commissioning Commissioning steps – Overview........................................................................ Inserting the SIM card ......................................................................................... Entering the SIM card PIN.................................................................................... Sending the commissioning SMS to the Vitocom 100 ......................................... Creating SMS templates in the mobile phone...................................................... 18 18 20 21 22 SMS commands Notes on SMS commands.................................................................................... Changing the access code................................................................................... Language selection.............................................................................................. Entering information text...................................................................................... Entering a mobile phone number......................................................................... Entering operating mode changeover.................................................................. Entering SIM card credit (prepaid only)................................................................ Entering the cost for sending one SMS (prepaid only)......................................... Entering SIM card valid from date (prepaid only)................................................. Re-starting the Vitocom 100 and selection resets................................................ 23 23 24 25 25 26 27 28 28 30 LED indications LED descriptions.................................................................................................. 32 Reception quality (Field strength)......................................................................... 32 SMS transmission indication................................................................................ 32 4 5606 565 GB Scanning Scanning current settings..................................................................................... 31 Index Index (cont.) Troubleshooting Interpreting the LED flashing patterns.................................................................. 33 Fault messages.................................................................................................... 33 Specification....................................................................................................... 35 Certificates Declaration of conformity...................................................................................... 36 5606 565 GB Keyword index.................................................................................................... 37 5 Safety and liability Safety and liability Danger The Vitocom radio signals (from communication via mobile phone) may interfere particularly with pacemakers, hearing aids and defibrillators. If you use any such equipment, please avoid the immediate vicinity of the operational Vitocom. ! Please note The Vitocom only relays faults of connected Vitotronic control units and of the components connected to its configured inputs. For technical details, see the installation and service instructions of the appliances. Conditions for fault messages: ■ The Vitotronic control units and the Vitocom must be configured correctly. ■ The Vitocom message paths must be established. ■ The heating system and functionality of the message facilities must be checked at regular intervals. ■ In order that messages can still be transferred during a power failure, we recommend using a UPS (uninterruptible power supply). ■ For further improvement of the operational reliability of the heating system, we recommend allowing for supplementary measures, e.g. frost protection or monitoring for water damage. Liability 6 We accept no liability for SMS and e-mail services provided by network operators. The terms and conditions of the relevant network operators therefore apply. 5606 565 GB Viessmann accepts no liability for loss of profit, unattained savings, or other direct or indirect consequential losses resulting from the use of the Vitocom or the software, nor for losses resulting from inappropriate use. The Viessmann General Terms and Conditions apply; these are listed in the relevant current Viessmann pricelist. Preparing for installation System requirements Heating system Message paths/Message targets ■ For 1 heating system with Viessmann heat source and Viessmann control unit. ■ The control unit is connected to the Vitocom 100 via the KM BUS. ■ Mains socket 230 V/50 Hz or optional connection in accordance with safety category II. ■ Mobile phone for receiving and sending messages as SMS. Up to two mobile phones can be specified as message recipients. ■ Adequate radio signal (field strength) for the selected mobile network where the Vitocom 100 is sited. ■ The SIM card must be enabled by the mobile phone provider at the time of commissioning. SIM card requirements: – SMS facility – Bi-directional function (sending and receiving) Note SIM cards approved for use with the Vitocom 100: ■ T-Mobile (standard for Vitocom 100 with SIM card) ■ Vodafone ■ E-Plus ■ At the time of publication of this document the transmission range of the Vitocom 100 has only been tested with the tested SIM cards (for use with the Vitocom 100). The perfect function of the Vitocom 100 can only be guaranteed with tested SIM cards. ■ The SMS transmission is a service provided by the mobile phone network operator. We cannot accept liability for the radio reception of the Vitocom 100 if changes are implemented by the mobile phone operator. ■ The radio reception of the Vitocom 100 has not been tested with all types of mobile phone. Although no restrictions could be detected with any of the tested mobile phones, the perfect function of the Vitocom 100 cannot be guaranteed for all available mobile phones. 5606 565 GB The SIM cards have been tested at a reference location. Perfect operation cannot be guaranteed in some regions. 7 Installation Mobile network Important information regarding system limitations Preparing for installation Vitocom 100 functions Summary of functions B C D E A A Viessmann control unit B KM BUS cable C Vitocom 100 D Aerial (not extendible) E Mobile phone Remote switching The operating mode of the heating circuits connected to the control unit can be switched over. Note Connect the control unit to the Vitocom 100 via a KM BUS. Remote scanning The following settings of the Vitocom 100 can be scanned: ■ 2 mobile phone numbers that can be notified in case of faults. ■ SIM card credit (prepaid). ■ SIM card current date and expiry (prepaid). ■ Cost of one SMS (stored value). ■ Information text for designating the system and the digital input. ■ Selected language. Remote monitoring Note In a LON system, only that control unit is monitored that is connected to the Vitocom 100 via the KM BUS. ■ The Vitocom 100 monitors appliances/ devices connected to the digital input. 8 The following are automatically signalled as SMS via the mobile phone network: ■ Faults. ■ Expiry of SIM card (prepaid). ■ Notification regarding resetting the current date after a power failure. Note The dates "AKTDAT" and "ENDDAT" only need to be entered with a prepaid SIM card for monitoring the available credit. 5606 565 GB ■ The Vitocom 100 monitors heating systems with Viessmann control units connected to the Vitocom 100 via KM BUS. Installation sequence Installing the Vitocom 100 Information on installation location: ■ Adequate strength of reception. Note Adequate strength of reception using a mobile phone and a SIM card from same mobile phone operator, see page 32. Install the aerial (not extendible) in a favourable location: ■ To a suitable metal surface using the magnet that is integrated in the aerial. ■ To a smooth, clean and dry surface using the adhesive pad provided. Installation ■ Maintain the max. cable length (total length of all cable lengths of KM BUS subscribers up to 50 m) ■ Power plug of the Vitocom 100 must be easily accessible. 1. 3. 4x 5606 565 GB 2. 9 Installation sequence Overview of electrical connections Opening the enclosure AB C D EF G H KL OPE 56 8 9 2 3 7 4 N LO CK 0 1 PONM A KM BUS cable (plug aVG supplied) B Aerial cable (standard delivery) C KM BUS terminals D Plug-in connection to the wiring chamber E SIM card holder F GSM modem G PIN rotary selector H Perforation for the strain relief recess, digital input K Cable entry, digital input 230 V~ (for additional appliance) L Power cable M Green LED N Yellow LED O Red LED P Pushbutton for setting the PIN Only for connecting an additional appliance to the digital input and gaining access to the mains terminals. 10 5606 565 GB Opening the wiring chamber Installation sequence Overview of electrical connections (cont.) Danger There is a risk of electric shock or damage to the device when working in the wiring chamber with the power connected. Disconnect the equipment from the mains before lifting off the upper PCB. 1. Carefully push in all 3 clips with a pair of pliers. 2. Lift off the top PCB. Installation 1. 56 7 8 9 2 CK 3 LO 4 OPE N 0 1 5606 565 GB 2. 11 Installation sequence Overview of electrical connections (cont.) AB C UT S R A KM BUS cable (plug aVG supplied) B Aerial cable (standard delivery) C KM BUS terminals K Cable entry, digital input 230 V~ (for additional appliance) KL L Power cable R Mains terminals, 230 V/50 Hz S Digital input terminals 230 V~ T Transformer U Plug-in connection to upper PCB Connecting the Vitocom 100 5606 565 GB Note If there are several KM BUS subscribers (e.g. remote control), use KM BUS distributor (part no. 7415 028, accessory). Total cable length for all KM BUS subscribers up to 50 m. 12 Installation sequence V 4 3 2 1 X5 145 1 2 C W 7 6 5 4 3 2 1 X3 X X4 X14 21 aVG X4 27 26 25 24 23 27 26 25 24 23 X1 Z Y 5606 565 GB X2 5 4 3 2 1 X3 C KM BUS terminals in the Vitocom 100 (see page 10) V ■ Vitotronic control unit for small floorstanding boilers (not for Vitotronic 200, type KW6...) ■ Vitotronic control units with a B in their type designation for floorstanding medium-sized and industrial/commercial boilers (from 4/2011) ■ Vitotronic control unit for heat pumps ■ Vitotronic heating circuit control units (observe information on page 8) W Wall mounted gas boilers (MY 1999 to 2004) (If an extension kit for one heating circuit with mixer has already been connected via plug "X5" to the wall mounted boiler, connect the Vitocom 100 KM BUS to this plug in parallel.) X Vitotronic control unit for wall mounted and storage combi boilers and Vitotronic 200, Type KW6...) or KM BUS distributor y Control unit for Vitodens 300-W, type WB3E Z Heat pump control unit WPR 300 (terminals X1.25 and X2.25 on PCB LP3) or KM BUS distributor 13 Installation Connecting the Vitocom 100 (cont.) Installation sequence Digital input connections Using this input, external signals can be hooked up as mains voltage signals with 230 V ~. ■ The input signal is monitored by the Vitocom 100 and the fault is signalled via SMS. ■ The text of the SMS can be individually composed. SMS command "ditext" (see page 25). 3. 1. Removing the upper PCB (see page 11). 2. Danger There is a risk of electric shock or damage to the device when working in the wiring chamber with the power connected. Pull the power plug prior to commencing any work. Danger If an appliance is connected to the digital input of the Vitocom 100, mains power of 230 V~ can still be present at terminals C (see diagram on page 15) even if the power supply plug has been pulled. Check whether the digital input terminals are 'live' and isolate from the power supply, if required. Note At the removed PCB, carefully break out the recess for the top part of the strain relief H along the perforation (see diagram on page 10). Please note To prevent short circuits or damage to the Vitocom 100, ensure that the digital input and the Vitocom 100 power supply are connected to the same phase. 5606 565 GB ! 14 Installation sequence Digital input connections (cont.) C Digital input D 230 V~ voltage signal E Message signal via switching contact F Message signal via contactor relay Installation Connection example for an additional appliance 5606 565 GB A Vitocom 100 wiring chamber B Power supply 230 V/50 Hz 15 Installation sequence Power supply Directives Regulations Implement the power supply and protective measures (e.g. RCD circuit) in accordance with IEC 60364-4-41, the connection requirements of the local power supply utility and VDE regulations [or local regulations]. Protect the power cable to the control unit or the Vitocom 100 according to regulations. The "emergency stop" must be installed outside the installation room and must be able to isolate all non-earthed conductors simultaneously with at least 3 mm contact separation. We additionally recommend installing an AC/DC-sensitive RCD (RCD class B ) for DC (fault) currents that can occur with energy efficient equipment. For oil and gas combustion equipment in excess of 100 kW the Sample Combustion Ordinance [Germany] "FeuVo" specifies the on-site installation of an "emergency stop" outside the installation room. Observe the national combustion equipment ordinance for your local region. In the case of combustion equipment to EN 50156-1, the "emergency stop" installed on site must meet the requirements of EN 50156-1. Connection via the "emergency stop" (mains isolator) G F L1 A N PE B C E D A Power supply 230 V/50Hz B Fuse C Single phase safety socket (on site) 16 5606 565 GB When the heating system is switched off via the mains isolator, the Vitocom 100 is also switched off. No more on-site faults are signalled. It is no longer possible to change the operating mode remotely. Installation sequence Power supply (cont.) D Control unit power supply connection E Junction box (on site) F Mains isolator, two-pole, on site (if installed) G Vitocom 100 Connection independent of the "emergency stop" (mains isolator) Installation When the heating system is switched off via the mains isolator, the Vitocom 100 continues to function. On-site faults continue to be signalled. G F C L1 A N PE BE D A Power supply 230 V/50 Hz B Fuse C Single phase safety socket (on site) D Control unit power supply connection E Junction box (on site) F Mains isolator, two-pole, on site (if installed) G Vitocom 100 5606 565 GB Note A fault is signalled if the control unit fails or is switched off (e.g. when filling the heating system). 17 Commissioning Commissioning steps – Overview Condition: Adequate reception quality (see page 9). 1. Inserting the SIM card (see the following chapter). There must be no SMS messages saved on the SIM card. Note Observe the system requirements for the SIM card (see page 7). 2. Connect power plug or switch ON mains isolator. 4. Sending the commissioning SMS to the Vitocom 100 (see page 21). 5. Option: Creating SMS templates in the mobile phone (see page 22). 6. Only prepaid: Entering the current date and expiry date of the SIM card (see page 28). 7. Only prepaid: SIM card credit and cost of a SMS for monitoring the credit of prepaid SIM card (see page 27). 3. Enter SIM card PIN (see page 20). Note After entering the PIN, the Vitocom 100 is commissioned exclusively via SMS messages using a mobile phone. Inserting the SIM card Please note Inserting the SIM card with the mains voltage applied can damage the device or the SIM card. Pull the mains plug before inserting the SIM card. 5606 565 GB ! 18 Commissioning Inserting the SIM card (cont.) OP 56 8 9 3 2 CK 7 LO 4 EN 1. 0 1 2. OPEN 4. LOCK 3. 1. Slide the metal slider of the SIM card holder in the direction of the hinge ("OPEN"), thereby unlocking the holder. 5. Slide the metal slider of the SIM card holder in the direction of the opening ("LOCK"), thereby locking the holder. 2. Swivel the SIM card holder upwards. 6. Insert the power plug into its socket. All 3 LED's (see page 10) flash (for LED flashing intervals, see page 32). 5606 565 GB 3. Slide the SIM card into the holder with contacts facing downwards. 4. Swivel the SIM card holder downwards. 19 Service 5. Commissioning Entering the SIM card PIN Once a PIN has been entered it remains permanently in force, even after a power failure. Entering the PIN at the Vitocom 100 Note PIN input is terminated if nothing is entered within 30 seconds of a previous entry or if not all four digits have been entered. 3. With the PIN rotary selector (G) set the first figure of the PIN and confirm by briefly pressing pushbutton (P). The red LED (O) extinguishes briefly. 1. Open the casing (see page 10). 4. Repeat previous step for each digit of the PIN. After the 4th and final digit has been entered, the red LED (O) flashes 3 times and remains off. 2. Hold down the pushbutton for setting the PIN (P) for 5 s. Only the red LED (O) illuminates, and the device is in "input" mode. Entering the PIN at the Vitotronic control units Not all Vitotronic control units are equipped with this service function. For this, see the respective installation and service instructions. Control unit for constant temperature operation 1. Calling up the service level at the Vitotronic control unit: Press OK and simultaneously for approx. 4 s. The following flashes on the display: Ü. 2. Confirm with OK. 5. Press / to select the position of the digit to be entered. 6. Press / to enter the corresponding PIN digit. 7. Confirm with OK. Control unit for weather-compensated operation 1. To call up the "service functions" at the Vitotronic control unit: Press OK and simultaneously for approx. 4 s. 5606 565 GB 3. With / select 8. 4. Confirm with OK. The number of remaining attempts appears on the left. 20 Commissioning Entering the SIM card PIN (cont.) 2. Press / "to select Vitocom PIN code input". 3. Confirm with OK. 4. Press / to enter the PIN digits one by one. Press / to move to the next position. 5. Confirm with OK. Sending the commissioning SMS to the Vitocom 100 1. Entering the access code The access code protects the Vitocom 100 against misuse. In the delivered condition, the access code has been set to 1111. Note Following the commissioning of the Vitocom 100 we recommend changing the access code (see page 23). The following text is transmitted to the mobile phone number of the Vitocom 100: Commissioning SMS in English (en) 1111þen The Vitocom 100 automatically recognises and saves the mobile phone number of the sender. 2. Entering the language Select the language abbreviation from the table on page 24. Between the access code and the language abbreviation enter a space þ . Reply SMS Service 1st reply SMS 1111 CODE INFO MOBNR1 "017..." MOBNR2 BAHKx x=1...3 5606 565 GB The sender will immediately receive two SMS replies. Both SMS messages contain a list of the SMS commands. The sender's mobile phone number is already stored under "MOBNR1". 21 Commissioning Sending the commissioning SMS to the Vitocom … (cont.) 2nd reply SMS 1111 SPRACHE VWERT SMSWERT AKTDAT ENDDAT DITEXT Note After commissioning ensure that the correct mobile phone numbers of those individuals are entered who should be notified in case the heating system develops a fault. Reply SMS are always sent by the Vitocom 100 to the mobile phone numbers. Creating SMS templates in the mobile phone You may save the SMS commands as templates. Create at least one SMS template in your mobile phone so that the access code is saved and can be retrieved if the code is forgotten. Note When changing the access code (see page 23), always update the SMS templates with the new access code. The Vitocom 100 automatically sends the new access code as SMS immediately after input. Example: Switching off the central heating and DHW (with frost protection): Selecting operating mode 5 for heating circuit 1 5606 565 GB SMS template text from user 1111þbahk1þ5 22 SMS commands Notes on SMS commands ■ The access code must always be at the start of the SMS command. ■ Several SMS commands can be collated into one SMS (not with the SMS command "reset"). ■ One space þ is required between the access code and one or several commands. ■ The text length of a SMS command is restricted to 70 characters. If the text is longer it will be truncated after the final permitted character. ■ Upper and lower case can be used. SMS from the user "code": Entering the access code "mobnr2": Entry of a 2nd mobile phone number "bahk4 0": Changing the operating mode (0 = DHW only) of heating circuit 4 Example: SMS with 3 SMS commands: SMS from the user 1111þcodeþ1234 þmobnr2þ017198765432 þbahk4þ0 Reply SMS from the Vitocom 100 1234 CODE 1234 OK MOBNR2 017198765432 OK BAHK4 0 ERROR Reply SMS from the Vitocom 100 "OK": Change accepted "OK": Change accepted "ERROR": Change not accepted (only 3 heating circuits are permissible). Changing the access code Example: Changing the access code from "1111" to, for example, "1234" SMS from the user 1111þcodeþ1234 Reply SMS from the Vitocom 100 1234 CODE 1234 OK 5606 565 GB ■ Delivered condition = 1111. ■ Enter only 4-digit access code (numbers 0 to 9); longer inputs will be curtailed. ■ The Vitocom 100 automatically sends the new access code as SMS to the mobile phone numbers immediately after input. ■ Update SMS templates (see page 22) with new access code. 23 Service SMS command "Code" SMS commands Changing the access code (cont.) Access code forgotten You can scan the access code with the "password" command. The Vitocom 100 replies by SMS to the mobile phone numbers. Reply SMS from the Vitocom 100 1111 SAFECODE 1111 Example: SMS from the user password Language selection SMS command "sprache" sk Slovakian sv Swedish Example: Setting the language to "English" SMS from the user 1111þspracheþen Reply SMS from the Vitocom 100 1111 SPRACHE en OK Note Scan see page 31. 5606 565 GB Language options: cs Czech da Danish de German en English es Spanish et Estonian fr French hu Hungarian it Italian lv Latvian lt Lithuanian nl Dutch pl Polish ru Russian 24 SMS commands Entering information text SMS command "info" Information text to identify the heating system (e.g. name of the system operator, location of the system). This text is sent by SMS to clearly identify systems, e.g. within a fault or warning message. Text input is limited to a max. of 30 characters; any more will be ignored. Reply SMS from the Vitocom 100 1111 INFO Heating system OK Note Scan see page 31. Example: SMS from the user 1111þinfoþHeating system SMS command "ditext" Information text for describing the appliance at the digital input or its function. This text is sent by SMS to clearly identify systems, e.g. within a fault or warning message. Text input is limited to a max. of 30 characters; any more will be ignored. Example: Monitoring the fuel oil level. SMS from the user 1111þditextþLow oil level Reply SMS from the Vitocom 100 1111 DITEXT Low oil level OK Note Scan see page 31. Service Entering a mobile phone number 5606 565 GB SMS command "mobnr1" and "mobnr2" It is advisable to enter the emergency call number of a heating contractor or service company as the second mobile phone number "mobnr2". This company should be contracted to maintain the heating system. The number of the janitor or other person who can be reached with an alarm or fault message can also be used. Example: Enter 2 mobile phone numbers to be notified. Note Applies to both mobile phone numbers. SMS from user: 1111þmobnr1þ01791234567 25 SMS commands Entering a mobile phone number (cont.) Reply SMS from the Vitocom 100 1111 MOBNR1 01791234567 OK Note Scan see page 31. "mobnr2" deleting Enter as mobile phone number 0. Reply SMS from the Vitocom 100 1111 MOBNR2 0 OK SMS from the user 1111þmobnr2þ0 Entering operating mode changeover SMS command "bahk1", "bahk2" or "bahk3" The operating mode of up to three heating circuits ("...hc1" for heating circuit 1 etc.) can be changed over with the Vitocom 100. Weather-compensated control unit Note Changeover is not possible when the holiday program is active. 5606 565 GB Associated commands 0 DHW only: DHW heating and frost protection monitoring 1 Constantly reduced: Central heating with reduced room temperature without DHW heating 2 Constantly standard: Central heating with standard room temperature plus DHW heating 3 or 4 Heating according to time program: Heating with standard or reduced room temperature and DHW, as per selected time program 5 Standby mode: Switching off central heating and DHW; frost protection only 26 SMS commands Entering operating mode changeover (cont.) Constant temperature control unit Note Switching the operating mode for the heating system via a clock thermostat (if installed) takes priority. Associated commands 0 DHW only: DHW heating and frost protection monitoring 1, 2, 3 or 4 Constantly standard: Central heating with standard room temperature and DHW heating 5 Standby mode: Switching off central heating and DHW; frost protection only Example: Selecting operating mode 5 for heating circuit 1. SMS from the user 1111þbahk1þ5 Reply SMS from the Vitocom 100 1111 BAHK1 Standby mode OK Note Scan see page 31. Entering SIM card credit (prepaid only) SMS command "vwert" Example: Putting a credit of €25.00 onto the SIM card. Note Scan see page 31. The Vitocom 100 sends the following warning SMS: ■ 30 SMS left ■ 20 SMS left ■ 10 SMS left 5606 565 GB SMS from the user 1111þvwertþ25.00 Reply SMS from the Vitocom 100 1111 VWERT 25.00 OK Service Amount that has been put onto the SIM card. Input as figure without unit; decimal points with comma or full stop. 27 SMS commands Entering SIM card credit (prepaid only) (cont.) Example: Warning SMS 1111 Deposit for only 30 SMS left Entering the cost for sending one SMS (prepaid only) SMS command "smswert" Input as figure without unit; decimal points with comma or full stop. SMS from the user 1111þsmswertþ0.19 Example: Entering cost of €0.19 per SMS. Reply SMS from the Vitocom 100 1111 SMSWERT 0.19 OK Entering SIM card valid from date (prepaid only) SMS commands "aktdat" and "enddat" Information on contract SIM cards However, if the mobile phone contract is terminated, this function can be used as a reminder of the expiry date. Input of the start date (SMS command "aktdat") and end date (SMS command "enddat") concerning the SIM card validity. Example: SMS from the user 1111þaktdatþ11.05.2011 Reply SMS from the Vitocom 100 1111 AKTDAT 11.05.2011 OK Note Scan see page 31. 5606 565 GB The date can be specified in the following formats: ■ D.M.YYYY or DD.MM.YYYY Day (D) and Month (M), 1 or 2 digits ■ DD.MM.YY or DD.MM.YYYY Year (Y) as 2 or 4 digits 28 SMS commands Entering SIM card valid from date (prepaid only) (cont.) Message in the case of incorrect input Example: A current date "aktdat" has been entered that occurs later than the end date "enddat". The Vitocom 100 sends the following warning SMS: Warning SMS as error message 1111 ENDDAT 10.05.2011 ERROR AKTDAT 11.05.2011 ERROR Warning SMS Please note An invalid SIM card has the effect that the remote monitoring of the heating system and any additional connected components will not function. If the end of the validity period was specified with "enddat", then the Vitocom 100 will send 3 warning SMS in good time prior to the expiry of validity: ■ 60 days left ■ 30 days left ■ 10 days left Example: Warning SMS 1111 Runtime only 30 days left Note If information text (SMS command "info", see page 25) was entered, that text will be shown in this warning SMS. Example: Warning SMS with information text 1111 Heating system runtime only 30 days left 5606 565 GB Service ! 29 SMS commands Re-starting the Vitocom 100 and selection resets SMS command "reset" Associated commands: 0 Restart the Vitocom 100. No deletion of settings. 1 Returning all settings into their delivered condition, except PIN. The commissioning SMS must be retransmitted. 2 Returning all settings into their delivered condition. The entire commissioning procedure must be repeated. Note This reset can be effected by holding down the pushbutton for entering the PIN (P) (see page 20) for at least 60 s. Note The Vitocom 100 does not issue a reply SMS to "reset" commands. 5606 565 GB Example: SMS from the user 1111þresetþ1 30 Scanning Scanning current settings Note With the exception of the command "password", a scanning command is always followed by a question mark without space. sprache? info? mobnr1? mobnr2? password smswert? aktdat? enddat? ditext? vwert? Example: SMS from the user 1111þinfo? 5606 565 GB Service Reply SMS from the Vitocom 100 1111 INFO Heating system 31 LED indications LED descriptions The Vitocom 100 is equipped with three LEDs on its top PCB (see diagram on page 10). Red LED Yellow LED Green LED Reception quality indicator. Connection being built indicator/SMS transmission started. Connection made indicator/SMS transmission completed. Reception quality (Field strength) Red LED Constantly ON 1.5 s ON – 0.5 s OFF 1 s ON – 1 s OFF 0.5 s ON – 1.5 s OFF Permanently off Permanently off Quality of reception very good good satisfactory adequate inadequate not dialled in SMS transmission indication LED indicator Yellow LED ON (connection is being built). Green LED also illuminates (connection made). Yellow and green LEDs go OFF after approx. 5s. 5606 565 GB Vitocom 100 function Prepare to send SMS. SMS being sent. SMS successfully sent. 32 Troubleshooting Interpreting the LED flashing patterns Behaviour of unit Meaning/cause of problem After the mains voltAppliance not yet operaage has been connec- tional. ted, all 3 LED's illuminate. Yellow LED flashes in ■ SIM card not inserted. 0.5 second intervals. ■ PIN code not recognised. Yellow LED permanently on. No dial-in to GSM mobile phone network possible within 2 minutes. Measures ■ Carry out commissioning. ■ Insert SIM card. ■ Re-enter PIN code. ■ Check SIM card in any mobile phone. ■ Check aerial position. ■ Trigger a reset by briefly pressing the pushbutton for entering the PIN and making another attempt to dial in. Fault messages Faults on the Vitocom 100 Fault Digital input Fault message SMS Digital input (DE1): 230V <EE-text> KM BUS interruption Service Note If information text (SMS command "ditext", see page 25) was entered, that text will be shown in this fault message SMS. Power failure - Disconnection KM BUS Control unit faults 5606 565 GB The Vitocom 100 monitors Viessmann control units connected via the KM BUS. Faults are passed on, e.g. to the mobile phone number. ! Please note If a Vitotronic 200-H heating circuit control unit is connected via the LON to the Vitotronic control unit, that will not be monitored by the Vitocom 100. 33 Troubleshooting Fault messages (cont.) To monitor the Vitotronic 200-H, connect the central fault message output gÖ with the digital input of the Vitocom 100 (see page 15). Match the information text to the function of the digital input (SMS command "ditext", see page 25) accordingly. Fault message SMS from the Vitocom 100 1111 Heating system emergency mode outside temp 10 SMS explanation: The outside temperature sensor at the heating system has suffered a short circuit (indicated by fault code 10 of the control unit). The system is in "emergency mode". Note The Vitocom 100 re-transmits the same fault message if the fault has not been removed after 24 h. 5606 565 GB Complete list of all fault messages Corresponding installation and service instructions 34 Specification Specification Rated voltage Rated frequency Power consumption Safety category IP rating Function Permiss. ambient temperature ■ During operation 230 V∼ 50 Hz 4W II IP 41 to EN 60529; ensure through appropriate design and installation Type 1 B as per EN 60730-1 5606 565 GB Service 0 to +55°C Installation in living spaces or boiler rooms (standard ambient conditions) ■ During storage and transport −20 to +85 °C 35 Certificates Declaration of conformity We, Viessmann Werke GmbH&Co KG, D-35107 Allendorf, declare as sole responsible body that the Vitocom 100, type GSM product complies with the following standards: EN 50 090-2–2 EN 55 014-1 EN 55 014-2 EN 55 022 EN 55 024 EN 60 730-1 EN 61 000-4-2 EN 61 000-4-3 EN 61 000-4-4 EN 61 000-4-5 EN 61 000-4-6 EN 61 000-4-11 EN 61 000-6-2 EN 61 000-6-3 This product is identified with _ in accordance with the following Directives: 89/336/EEC Allendorf, 01 April 2011 Viessmann Werke GmbH&Co KG 5606 565 GB pp. Manfred Sommer 36 Keyword index Keyword index A Access code ■ Changing........................................23 ■ Forgotten........................................24 C Cable lengths.......................................9 Commissioning steps.........................18 Connecting the Vitocom 100..............12 Connection ■ Additional appliance.......................15 ■ Boiler control unit............................13 ■ Control units for wall mounted and storage combi boilers.....................13 ■ Control units for wall mounted gas boilers (MY 1999 to 2004)....................13 ■ Vitodens 300-W, type WB3E..........13 ■ Vitotronic 200 heat pump control unit..................................................13 ■ WPR 300 heat pump control unit....13 Controls..............................................10 Controls overview..............................10 Control unit faults...............................33 Creating SMS templates in the mobile phone.................................................22 D Diagnosis...........................................33 Digital input..................................12, 15 Display element overview..................10 Display elements................................10 I Installation sequence...........................9 Installing the aerial...............................9 K KM BUS subscribers..........................13 L Language selection............................24 LED indications..................................32 Liability.................................................6 M Mobile phone number ■ Deleting..........................................26 ■ Entering..........................................25 O Opening the enclosure.......................10 Opening the wiring chamber..............10 P PIN input ■ Control unit for constant temperature operation.........................................20 ■ Control unit for weather-compensated operation.........................................20 ■ Vitocom 100....................................20 Power supply.....................................15 ■ Regulations.....................................16 Power supply connection ■ Independent of the mains isolator. .17 ■ Via the mains isolator.....................16 5606 565 GB E Electrical connections........................10 Entering information text....................25 Entering operating mode changeover26 Entering SIM card credit....................27 Entering SIM card valid from date......28 Entering the cost for sending one SMS28 Entering the date................................28 F Fault diagnosis...................................33 Fault messages..................................33 Faults on the Vitocom 100.................33 Field strength.....................................32 Field strength indication.....................32 37 Keyword index Keyword index (cont.) R Reception quality...............................32 Removing the top PCB......................10 Reply SMS.........................................21 Resetting selections...........................30 Restarting the Vitocom 100................30 T Troubleshooting.................................33 V Vitocom 100 functions..........................8 5606 565 GB S Safety...................................................6 Scanning current settings..................31 Sending the commissioning SMS to the Vitocom 100.......................................21 SIM card ■ Entering credit................................18 ■ Insert...............................................18 ■ Inserting..........................................18 SMS commands.................................23 Specification ......................................35 Strength of reception............................9 System limitations................................7 System requirements...........................7 ■ Message paths.................................7 ■ Message targets...............................7 38 39 5606 565 GB 40 Viessmann Limited Hortonwood 30, Telford Shropshire, TF1 7YP, GB Telephone: +44 1952 675000 Fax: +44 1952 675040 E-mail: [email protected] chlorine-free bleached paper Printed on environmentally friendly, Viessmann Werke GmbH&Co KG D-35107 Allendorf Telephone: +49 6452 70-0 Fax: +49 6452 70-2780 www.viessmann.com Subject to technical modifications. Serial No.: 7457954 5606 565 GB Applicability
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