Ecostrad 1000w Artis iQ Electric Panel Heater Instruction manual

Ecostrad Artis iQ
Electric Panel Heater
USER GUIDE
PLEASE READ AND SAVE THESE INSTRUCTIONS
Symbols
Warning
This symbol indicates a hazard with an average risk level which, if not
avoided, could result in serious injury or death.
Warning of electrical voltage
This symbol indicates danger to the life and health of persons due to
electrical voltage.
Do not cover
This symbol located on the device indicates that it is prohibited to place
objects (such as towels, clothes etc.) above or directly in front of the device.
To avoid overheating and fire hazards, the device must not be covered.
Hot surface
This symbol located on the device indicates that its surfaces are hot during
and immediately after operation. Hot surfaces should not be touched:
danger of burns.
Do not spray
This symbol located on the device indicates that it is prohibited to spray the
device.
Observe instructions in manual
This symbol located on the device indicates that instructions in the operating
manual must be observed when installing and using the device.
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Contents
1|
About the Product - - - - - - - - - - - - - - - - - - - - 2
2|
Warnings & Precautions- - - - - - - - - - - - - - - - - 3
3|
Installation - - - - - - - - - - - - - - - - - - - - - - - - - 5
4 | Controlling the Heater- - - - - - - - - - - - - - - - - - 6
4-1
Control screen - - - - - - - - - - - - - - - - - - - 6
4-2
Standby mode - - - - - - - - - - - - - - - - - - - 6
4-3
Manual mode - - - - - - - - - - - - - - - - - - - 7
4-4 Program mode- - - - - - - - - - - - - - - - - - - 7
4-5
Keypad lock - - - - - - - - - - - - - - - - - - - - 9
4-6 Settings menu - - - - - - - - - - - - - - - - - - - 9
4-7
Factory reset - - - - - - - - - - - - - - - - - - - - 11
5 | Connecting to the App- - - - - - - - - - - - - - - - - - 12
5-1
Downloading the app - - - - - - - - - - - - - - 12
5-2
Connecting to the app - - - - - - - - - - - - - - 12
6 | Using the App - - - - - - - - - - - - - - - - - - - - - - - 15
6-1
Home overview - - - - - - - - - - - - - - - - - - 15
6-2
Control interface - - - - - - - - - - - - - - - - - 15
6-3
Device settings- - - - - - - - - - - - - - - - - - - 16
6-4 Voice integration - - - - - - - - - - - - - - - - - 17
7|
Cleaning & Maintenance - - - - - - - - - - - - - - - - 19
8 | Warranty - - - - - - - - - - - - - - - - - - - - - - - - - - 20
9 | Disposal - - - - - - - - - - - - - - - - - - - - - - - - - - 21
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1 | About the Product
This manual describes the Ecostrad Artis iQ Electric Panel Heater and details how to
install and use the product. It is important to thoroughly review this manual before
using the product.
For technical advice or help concerning the Ecostrad Artis iQ Electric Panel Heater,
contact the retail establishment or distributor from which the product was purchased.
Heat Performance
The Ecostrad Artis iQ is designed to heat by passing air over an aluminium heating
element in a process called convection. This highly responsive method of heat transfer
will begin warming the air within minutes, ensuring a room is never cold for long. This
type of heat is brilliant for supplementary warmth, hard-to-heat areas, or rooms not
in frequent use.
In rooms with high ceilings, this heater may take slightly longer to warm the room, as
the hot air may collect first in the high points of the room. For best results, always
ensure precautions are taken to avoid heat loss, such as closing doors and blocking
draughts.
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2 | Warnings & Precautions
Read this manual carefully before using or installing the heater. Always store the
manual in the immediate vicinity of the heater or its site of use.
Read all safety warnings and all instructions.
The heater should only be used according to the instructions in this manual.
Failure to follow the warnings and instructions may result in electric shock, fire,
serious injury, or all of the above. Save all warnings and instructions for future
reference.
Warning
Children of less than 3 years should be kept away unless continuously
supervised. Children aged from 3 years and less than 8 years shall only
switch on/off the appliance provided that it has been placed or installed in
its intended normal operating position and they have been given
supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children aged from 3 years and less than
8 years shall not plug in, regulate, or clean the appliance, or perform
maintenance.
Warning
This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children
without supervision.
Warning
Do not use the device in enclosed spaces if persons are present who cannot
leave the room independently and are not under constant supervision.
Warning
To avoid overheating and risk of fire, do not cover the heater.
Covering the heater for extended periods will activate the safety
fuse, permanently disabling the heater.
Warning
In order to avoid a hazard due to inadvertent re-setting of the thermal
cut-out, this appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly switched
on and off by the utility.
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Warning
Some parts of this product can become very hot and cause burns.
Do not touch the surface when in operation. Do not install close to
curtains or other combustible materials. Particular attention should be
given where children and vulnerable adults are present.
•
Keep the power cable away from all hot parts of the appliance.
•
Do not use the heater with the power cable wound up. This can cause a
dangerous build up of heat. Do not wind the cable around the appliance as this
may cause weakening and splitting of the insulation. The power cable should be
fully unwound and removed from any storage areas before use.
•
Do not use the device if you detect damage to the mains plug or power cable. If
the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons to avoid a hazard.
•
All repairs and servicing must be carried out by a qualified person. To avoid
danger any repairs must be completed by the manufacturer, a service agent of
the manufacturer or a similarly qualified person.
•
Make sure that the voltage indicated on the rating plate for this appliance
corresponds to your power outlet.
•
Check for transportation damage and make sure all parts are complete after the
appliance is unpacked. Do not use if any parts are missing or damaged.
•
Do not connect the product to the power supply until fully assembled and
adjusted.
•
It is recommended to plug the device directly into a wall socket. Use of extension
leads is not recommended because many models do not support high-powered
appliances. Make sure any extension lead used can safely support the power
requirements of the product.
•
The power cable should not be positioned under the carpet or items of furniture.
Do not run the cable where it will be a trip hazard.
•
Do not use this device in the immediate surroundings of a bath, shower,
swimming pool or any other water container. Risk of electric shock. This
product is not suitable for bathroom use.
•
The device must be placed where the switches and controllers cannot be touched
by a person in a bathtub or shower.
•
Do not use the device with wet or damp hands.
•
No part of the appliance should be submersed in any type of liquid.
•
Cleaning should be carried out using a damp cloth only. No abrasive chemicals
or materials should be used.
•
Never insert fingers or other objects or body parts into the device. Risk of
electric shock or injury.
•
The device must not be located immediately below an electrical socket
outlet.
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•
Keep all objects at least 1m away from the front, side or back of the heater.
•
The device must only be installed in an upright and fixed position on a smooth,
stable, heat-resistant surface.
•
The device is for indoor use only.
•
Make sure the minimum safety distances from walls and objects stated in
the installation instructions are observed at all times. This is very important
to prevent damage to walls, furniture and soft furnishings and to prevent
the product overheating.
•
Do not use the device in rooms where contact with flammable or potentially
explosive materials like dust, gas or vapour cannot be avoided.
•
Do not use in rooms or environments that have a corrosive atmosphere.
•
Do not use in places where food, artwork, or delicate scientific objects are stored.
•
Do not put the appliance on a bed or long, thick carpet. This can cause the air
inlet or outlet to become clogged and constitutes a fire risk.
•
Do not operate the device when wet. If the device gets wet during cleaning, allow
it to dry out before using.
•
Do not expose the device to water jets.
•
Do not transport the device during operation.
•
Do not sit on the device.
•
Before carrying out maintenance, care or repair work on the device, ensure the
device is unplugged. Do not use the cable to tug the plug from the socket. Hold
the plug and pull.
•
Switch the device off and disconnect the power cable from the mains socket
when the device is not in use.
•
Allow the device to cool down before touching or transporting the device, or
attempting maintenance work.
3 | Installation
Please see the installation section of the manual for instructions on fitting the Ecostrad
Artis iQ to the wall or to feet.
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4 | Controlling the Heater
4-1 | Control screen
Temperature
Settings icons
Date and time
(in program
mode)
Status icons
Program
graphic
(in program
mode)
Select/OK
Standby
Decrease
Increase
Settings/WiFi
pairing
Mode change
Figure 1 | Control panel with meanings of buttons and graphics
Table 1 | Icons and their meanings
Icon
Meaning
Icon
Meaning
Program mode
Manual mode
Comfort pre-set (program)
Device heating
Eco pre-set (program)
Keypad lock enabled
Anti-frost pre-set (program)
Open window detection
active
4-2 | Standby mode
In standby mode, the heater will not heat.
Only the standby key
and the WiFi symbol
connected to the app) will be visible.
Press the standby key
(if
to move to the heating modes.
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4-3 | Manual mode
When the heater screen shows a hand icon , you are in
manual mode. In this mode, the heater will heat
continuously to a set temperature.
When the temperature numbers are solid (not flashing), the
screen displays the room temperature.
Adjust the set temperature with the
and
keys.
The set temperature will flash while you are setting it. After
10 seconds of no activity the screen will return to showing
room temperature.
Tap the mode change key
to move to program mode.
4-4 | Program mode
When the heater screen shows the
and either the comfort
, eco
or anti-frost
icon, you are in program mode.
In this mode, the heater will follow a user-chosen schedule.
The program consists of 24 hour slots per day, represented
on the timeline at the bottom of the screen. Each hour can
be set to 1 of 3 pre-set temperatures: comfort, eco, and
anti-frost. You can set the temperatures for each of these
pre-sets in the settings menu (see section 4-6-1).
The current pre-set is represented by the pre-set icon and a
bar on the timeline.
4-4-1 | Temporary override
The Artis iQ is set with a temporary override to allow you to adjust the temperature
whilst in program mode without adjusting your pre-set temperatures or
re-programming your heater. This feature is perfect for when you need to leave
suddenly for a short amount of time and do not want to waste energy.
Simply adjust the temperature with the
and
keys.
The new set temperature will be held until the next hour begins (e.g. 10:00, 11:00), after
which the heater will return to the scheduled pre-set temperature.
4-4-2 | Setting the program
The easiest way to set the program is via the WiFi app. Please see section 5-1 for
instructions on connecting to the app and section 6-2-3 for programming. To set the
program via the control panel, follow these steps:
Time
Before you can set the program, you will enter the time setting menu.
If you are not connected to the app, set the time manually by following the below
steps.
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1. In program mode, press and hold the mode change key
The days will begin to flash.
2. Adjust the day of the week using the
1 = Monday, 2 = Tuesday, etc.
3. Press
and
.
keys.
to confirm.
4. The hours will now flash. Adjust with the
press
to confirm.
and
keys, and
5. The minutes will now flash. Adjust with the
and
keys, and
press
to confirm and move to the programming menu.
NOTE - if you are connected to the app, the time on the app will
synchronise automatically with the heater. As such, you will not be
able to adjust the time manually. Instead, skip through the time
setting menu by tapping
3 times.
Programming
The program of the Ecostrad Artis iQ consists of 24 hour slots per day, each of which
can be set to 1 of 3 pre-set temperatures: comfort, eco, and anti-frost. You can set the
temperatures for each of these pre-sets in the settings menu (see section 4-6-1).
Comfort and eco can be set between 7 °C and 30 °C, whereas anti-frost can be set
between 7 °C and 16 °C.
The default heating schedule for the Ecostrad Artis iQ is:
Table 2 | Default program for the Artis iQ
Day
00:00 until
07:00
07:00 until
09:00
09:00 until
16:00
16:00 until
21:00
21:00 until
00:00
Mon
Eco
Comfort
Frost
Comfort
Eco
Tue
Eco
Comfort
Frost
Comfort
Eco
Wed
Eco
Comfort
Frost
Comfort
Eco
Thur
Eco
Comfort
Frost
Comfort
Eco
Fri
Eco
Comfort
Frost
Comfort
Eco
Sat
Eco
Comfort
Eco
Comfort
Eco
Sun
Eco
Comfort
Eco
Comfort
Eco
When you enter the programming menu, the day and time will read day 1, 00:00. This
shows the hour and day you are currently editing, in this case Monday at midnight.
To set the program:
1. Follow the steps in the above section to set the time.
2. Press the mode key
to cycle through the available pre-sets. The icon for the
pre-set will appear above the program timeline: sun
for comfort, moon
for
eco, and snowflake
for anti-frost. The timeline will also update to reflect your
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pre-set choice: high bar for comfort, low bar for eco, and no bar for anti-frost
(see Figure 2).
Comfort
Eco
Anti-frost
Figure 2 | Pre-set temperatures displayed in the program graphic
3. When you have chosen a pre-set, move to the next hour using the
make a mistake, you can move backwards in the timeline with the
key. If you
key.
4. The screen will now show that you are adjusting day 1, 01:00, Monday at 1am. As
before, choose a pre-set using the mode key .
5. Continue to set the remaining hours of the day.
6. When you reach 23:00, press the
key to move to day 2, Tuesday. Alternatively,
press
at any point during the setting process to move to the next day.
7. Continue to set the rest of the hours of the remaining days of the week.
4-5 | Keypad lock
The keypad lock allows you to prevent anyone from adjusting the heating settings of
your Ecostrad Artis iQ. The keypad lock will lock all keys, except the standby key.
To enable the keypad lock, press and hold the
and
keys simultaneously for 5
seconds. A padlock icon will appear to indicate that keypad lock is enabled.
To disable the keypad lock, once again press and hold the
and
simultaneously for 5 seconds. The padlock icon will disappear.
keys
4-6 | Settings menu
To enter the settings menu, press the settings key
.
The settings menu contains the program mode pre-set
temperatures, open window detection, sound setting, and
temperature compensation setting. Each of these settings is
represented by a number, which will appear in the top right
of the screen when in the settings menu.
4-6-1 | Program mode temperatures
The first 3 settings in the settings menu are for the pre-set temperatures of program
mode.
Setting 1, the comfort temperature, is represented by a sun icon
1. Use
and
2. Press
to confirm and move to the next setting.
.
to choose a set temperature between 7 °C and 30 °C.
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Setting 2, the eco temperature, is represented by a moon icon
1. Use
and
2. Press
to confirm and move to the next setting.
.
to choose a set temperature between 7 °C and 30 °C.
Setting 3, the anti-frost temperature, is represented by a snowflake icon
1. Use
and
2. Press
to confirm and move to the next setting.
.
to choose a set temperature between 7 °C and 16 °C.
4-6-2 | Open window detection
Open window detection is a setting which automatically
stops the Ecostrad Artis iQ from heating if it detects an open
window, preventing wasted energy. This setting, setting 4, is
represented by an open window icon .
When enabled, open window detection will monitor the
room temperature. If room temperature drops 5 °C or more
within 30 minutes, indicating a window has been left open,
this function will prevent the heater from heating for 60 or
90 minutes.
If open window detection is triggered, the window icon
will flash continuously to
show that heating has been ceased. You can cancel open window detection and
return to normal heating by pressing any key.
Open window detection is disabled by default. In the setting 4 menu, you can set it to
60 minutes or 90 minutes. This represents how long the heater will wait after detecting
an open window before it resumes normal heating.
To set open window detection:
1. Use
and
to choose between 0 (off), 60, or 90.
2. Press
to confirm and move to the next setting.
When open window detection is enabled, the open window icon
main heating screen.
will appear on the
4-6-3 | Sound
Setting 5 is the setting for the sound. If enabled, a beep will
sound when any button is pressed.
1. Use
and
to choose between ON and OF (“off”).
2. Press
to confirm and move to the next setting.
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4-6-4 | Temperature compensation
The final setting, setting 6, controls temperature
compensation. This feature allows you to correct for unusual
environmental factors that may be skewing the room
temperature reading, such as draughts or hot pipes.
Temperature compensation can be set between - 5 °C and
+5 °C. For example, if your room temperature is 20 °C but
the heater is reading it as 18 °C, set temperature
compensation to +2 °C.
1. Use
and
to choose your compensation value between -5 and 5.
2. Press
to confirm and exit the settings menu.
4-7 | Factory reset
To reset the heater back to factory defaults (including erasing the program and
breaking the WiFi connection) press and hold the standby key
for at least 10
seconds. The screen will beep and flash all icons momentarily.
The settings will then be reset and the heater will start in manual mode.
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5 | Connecting to the App
5-1 | Downloading the app
The Ecostrad Artis iQ Electric Panel Heater is designed to work with the
Smart Life app.
Scan the code below to go to the app. Press install and follow the app's
instructions to create an account.
NOTE — The Smart Life app is a constantly evolving third party system.
This guide was correct at time of printing but may differ slightly from
future versions. The app is designed to work on Android or iOS but older
software versions may affect app presentation and performance.
5-2 | Connecting to the app
1. Ensure Bluetooth is activated on your smart phone or tablet.
2. To put the heater in pairing mode, hold the settings key
for 5 seconds to begin
pairing mode. The
icon will begin flashing to indicate that pairing mode is
active. The icon will flash for 2 minutes, after which you will need to reactivate
pairing mode if you have not successfully paired.
3. On the home page of the Smart Life app, press + or add device.
4. The app should start scanning, as shown by the icon at the top of the screen (see
Figure 3). If this icon and text does not show, press
in the top right-hand
corner.
Figure 3 | | Adding device on Smart Life app
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5. The app will demonstrate that it has found the heater (see Figure 4). Press “Add”.
6. The app may ask you to choose your WiFi network and enter the password. Press
"Next".
Figure 4 | | Finding device on Smart Life app
7. The heater will begin connecting. When it is successfully added, it will appear on
the app as in Figure 5. Press
return to the home screen.
to change the name of the heater or “Done” to
Figure 5 | | Finishing connection process
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WiFi Connection — Troubleshooting
If the heater does not connect on the first attempt:
•
Make sure both the heater and your smart device are in range of your router.
•
Make sure you complete the connection process in 2 minutes. If the
stopped flashing, begin the process again.
•
Ensure your router has a strong internet connection.
•
Ensure WiFi and Bluetooth are enabled on your smart device.
•
Make sure the app has registered successfully.
•
Make sure your smart device is connected to the same WiFi network as that to
which you are attempting to connect your heater.
•
Ensure you are connected to a 2.4GHz WiFi band. See instructions within the app
if you are currently connected to a 5GHz band.
•
Check any local restrictions on your WiFi. WiFi networks in public places such as
hotels and airports may require extra identification steps.
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6 | Using the App
NOTE – The Smart Life app is a constantly evolving third party system. The guide
below was correct at time of printing but may differ slightly from future versions.
6-1 | Home overview
You can use the Smart Life app to control multiple devices.
All devices are displayed on the home screen with their
status.
Possible statuses:
•
Online — Heater will respond to app commands.
•
Offline — Device is turned off at wall or power switch.
It cannot be controlled by the app.
6-2 | Control interface
Tap the heater listing to go to the control interface, which is demonstrated in Figure 6
below.
Here you can turn the heater on or off, adjust set temperatures, choose mode, and
access weekly programmer and device settings.
General device
settings
Device name
Set temperature
Heating symbol
Room temperature
Adjust set
temperature
Choose mode
Power ON/OFF
Settings
Set program
Figure 6 | | Control interface on Smart Life app
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Tap the mode icon on the control interface to choose
mode. The options correspond to the two modes on the
control panel: manual and program mode.
6-2-1 | Manual mode
In manual mode, simply use the sliding dial or the – and
+ keys to adjust the set temperature.
6-2-2 | Program mode
In program mode, the set temperature can be adjusted
using the - and + keys. This will set a temporary override
temperature which will last until the next hour begins
(see section 4-4).
6-2-3 | Setting the Program
Tap the program
icon on the control interface to
configure a program.
A program consists of 24 hourly intervals for each day,
which you can set to comfort, eco, or anti-frost
temperatures.
Tap the interval to choose comfort (yellow bar), eco
(green bar), or anti-frost (blue bar). You can select the
start and end block of a long heating period to set many
hours of the same mode at once.
NOTE – your set program will only run in program
mode.
6-3 | Device settings
Tap the setting
icon to view and adjust the heater’s
settings. These correspond to the settings available
through the control panel.
This includes the pre-set temperature settings used in
the program (comfort, eco, and anti-frost).
Tap the
icon for settings that relate to the heater’s
listing on the app, including its name, any automations it
is included in, and the quality of its network connection.
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6-4 | Voice integration
The Smart Life app is compatible with both Amazon Alexa and Google Home.
To connect Alexa with Smart Life, download the Smart Life skill onto your Alexa app.
To connect Google Home with Smart Life, go to “Set up a device” in the Google Home
app. Tap “Works with Google” and select Smart Life from the list.
Depending on your device, your voice control app may discover your heaters
automatically, or you may need to prompt it to do so. You can find quick guides for
both Google Home and Alexa in the Smart Life app's FAQ section.
Make sure you give the heater a name that’s easy for you to say and for your voice
interface to understand. You can change the radiator’s name in the Smart Life app.
Table 3 | Voice commands for the Artis iQ
Command
Action
•
•
Turn on <device name>
Switch on <device name>
Switches the radiator on.
•
•
Turn off <device name>
Switch off <device name>
Switches the radiator off.
Alexa
• Set <device name> to heat
Google Home
• Set <device name> to hot
Switches to manual
mode.
Set <device name> to auto
Switches to program
mode.
•
• Set <device name> to
<temperature> degrees
°C
In manual mode, this
changes the manual set
temperature. In
program mode, this
changes the temporary
override temperature.
Choose value from 7 to
30.
°C
• Increase <device name>
temperature
• Decrease <device name>
temperature
• Make <device name> warmer
• Make <device name> cooler
• Raise <device name> temperature
• Lower <device name> temperature
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Increases or decreases
the set temperature by
1 °C, as above.
17
Table 3 | Voice commands for the Artis iQ
Command
Action
• Increase <device name> <x>
degrees
• Decrease <device name> <x>
degrees
• Raise <device name> <x> degrees
• Lower <device name> <x> degrees
Increases or decreases
the set temperature by a
number of degrees.
Room
°C
Alexa
• What’s the <device name>
temperature?
Google Home
• What temperature is the <device
name>?
Reports the current
room temperature
sensed by the radiator.
Set
°C
• What temperature is the <device
name> set to?
Reports the set
temperature of the
radiator.
<x>
°C
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7 | Cleaning & Maintenance
The heater should be cleaned regularly to ensure fault-free operation. The most
common cause of overheating is the build-up of dust or fluff within the heater.
Prevent this from happening by regularly unplugging the heater and dusting the vents
and grille.
Always disconnect the appliance and allow it to cool completely before
cleaning. Use a vacuum cleaner to remove dust from the grilles. Clean the
outside of the unit with a damp cloth and then dry it with a dry cloth. Do not
use abrasive or chemical cleaners as these will damage the finish over time.
Never immerse the unit in water or let water drip into the unit. Risk of electric shock.
If the heater is going to be out of use for long periods, for example over summer, the
best way to keep it clean and extend its lifespan is to put it into storage. Disconnect
the appliance and allow it to cool completely before packing it in its original
packaging and storing it in a dry and ventilated place. Do not place heavy items on
top of the box during storage as this may damage the appliance.
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8 | Warranty
The Ecostrad Artis iQ Electric Panel Heater carries a 1-year guarantee on the body,
electronics and paintwork.
What does the warranty cover?
Within the stated period, starting from the date the customer receives their unit,
Ecostrad guarantee to repair or replace the unit where a fault is due to defects in
materials or manufacturing.
What does the warranty NOT cover?
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the unit has been used at the specified supply voltage, and in accordance
with all conditions specified in this manual. The warranty will be void if the heater has
been covered, tampered with or opened in any way, or if the ratings label has been
removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric phenomena,
incorrect use of the device, the purchaser’s faulty electrical installations, transporting
the device or problems caused by the device being handled by persons not
authorised by Ecostrad. If the unit has been hardwired, an invoice may be required
to confirm the work was carried out by a qualified professional. Ecostrad cannot
accept responsibility for damage, loss or injury caused by incorrect installation,
maintenance, cleaning or covering the device.
How to claim
The warranty is a contract with the original purchaser and does not transfer if the unit
is re-sold, gifted or inherited. Proof of purchase, including order number and order
confirmation or invoice, will be required if a claim is made.
The warranty covers only the model of heater shown on the purchase invoice. The
warranty covers the repair or replacement of the defective product only and Ecostrad
shall have no liability for installation costs or consequential losses however incurred.
The unit is sold as a DIY product; whilst hardwiring is permitted within the terms of the
warranty – provided evidence can be produced that the work was performed by a
qualified installer – no compensations will be offered for the installer’s costs in the
event of a claim.
Claims must be made with the establishment where the device was purchased. This
warranty does not affect the customer’s consumer rights.
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9 | Disposal
In accordance with WEEE Directive 2012/19/EU, the icon with the
crossed-out waste bin on electrical or electronic equipment
stipulates that this equipment must not be disposed of with
household waste at the end of its life. You will find collection points
for free return of waste electrical and electronic equipment in your
vicinity. The addresses can be obtained from your local authority.
The separate collection of waste electrical and electronic
equipment enables the re-use, recycling and other forms of
recovery of waste equipment, and prevents any negative effects
for the environment or human health caused by the disposal of
hazardous substances potentially contained in the equipment.
For queries, contact:
In the UK
In ROI
Ecostrad Ltd.
Firecrest House
Lingerfield Business Park
Market Flat Lane
Knaresborough
North Yorkshire
HG5 9JA
Ignition Heatco Ireland Limited
Unit 282
Block G
Blanchardstown Corporate Park 2
Dublin
Republic of Ireland
D15 R65X
https://ecostrad.com/
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