Extraflame | Comfort Plus | User manual | Extraflame Comfort Plus User manual

Stufe a Pellet
User Manual
COMFORT
PLUS
Read the instructions carefully before installation, use and maintenance.
The instruction book is an integral part of the product.
2
Congratulations! You are now the owner of an Extraflame stove!
The Extraflame pellet stove is an ideal heating solution. It utilises the most advanced technology and is
manufactured to the highest standards with a contemporary design, allowing you to enjoy the ambience
and warmth of a natural flame in complete safety.
This manual tells you how to use your stove correctly. Please read the entire manual carefully before using
your stove.
IMPORTANT
Make sure that the dealer completes the following box with the details of the authorised specialist who
will help you if you have any problems in using your new pellet stove.
AUTHORISED SPECIALIST
COMPANY __________________________________________________________________
Full name __________________________________________________________________
Address ______________________________________________ No. __________________
Postal Code ____________ City __________________ County. ______________________
TEL. ________________________________ FAX __________________________________
All Extraflame products are manufactured according to the following directives:
™ 89/106 CEE (Construction Products)
™ 89/366 CEE (EMC Directive)
™ 2004/108 CE (EMC Directive)
™ 2006/95 CE (Low Voltage Directive)
And the following standards:
™ EN 14785
™ EN 60335-1
™ EN 60335-2-102
™ EN 61000-3-2
™ EN 61000-3-3
™ EN 50366
™ EN 55014-1
™ EN 55014-2
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4
Index
Chapter 1
PRECAUTIONS AND SAFETY .................................................................................................................... 7
Chapter 2
TECHNICAL FEATURES ............................................................................................................................. 8
Chapter 3
WHAT IS THE PELLET? ............................................................................................................................. 11
PELLET STORAGE .................................................................................................................................................................. 11
PELLET FEEDING ................................................................................................................................................................... 11
OPTIONAL SUPPORT KIT WITH LATERAL PELLET FEEDING .......................................................................... 12
FRONT PELLET FEEDING OPTIONAL KIT............................................................................................................... 12
STANDARD SUPPLY ....................................................................................................................................................... 13
Chapter 4
ASSEMBLY AND INSTALLATION INSTRUCTIONS................................................................................. 14
GLOSSARY ............................................................................................................................................................................... 14
INSTALLATION........................................................................................................................................................................ 15
ADMISSIBLE INSTALLATIONS .................................................................................................................................... 15
PROHIBITED INSTALLATIONS .................................................................................................................................... 15
CONNECTION TO THE EXHAUST VENTING SYSTEM ............................................................................................... 16
EXHAUST CHANNEL OR PIPE .................................................................................................................................... 16
CHIMNEY OR SINGLE FLUE ........................................................................................................................................ 17
CONNECTION TO THE FLUE AND COMBUSTION PRODUCT EXHAUST VENTING ................................ 19
CHIMNEY CAP ................................................................................................................................................................. 19
CONNECTION TO EXTERNAL AIR INTAKES ................................................................................................................. 20
INSULATION, TRIMS, FACINGS, AND SAFETY PRECAUTIONS.............................................................................. 20
NATIONAL, REGIONAL, PROVINCIAL AND MUNICIPAL LAWS ............................................................................ 20
Chapter 5
COMFORT PLUS INSTALLATION ............................................................................................................ 21
ASSEMBLY ................................................................................................................................................................................ 21
ASSEMBLY ON EXISTING BASE ........................................................................................................................................ 21
PEDESTAL ASSEMBLY (OPTIONAL) ................................................................................................................................ 22
INSERT EXTRACTION ........................................................................................................................................................... 23
MOUNTING THE FRAMES .................................................................................................................................................. 23
AIR CIRCULATION PIPES..................................................................................................................................................... 24
DUCTING .................................................................................................................................................................................. 28
Chapter 6
PRODUCT FUNCTIONALITY ................................................................................................................... 29
CONTROL BOARD ................................................................................................................................................................. 29
CURRENT DAY AND TIME ADJUSTMENT ..................................................................................................................... 29
FUNCTIONING CYCLE ......................................................................................................................................................... 30
BASIC INSTRUCTIONS .................................................................................................................................................. 30
SWITCH-ON ...................................................................................................................................................................... 30
NORMAL FUNCTIONING ............................................................................................................................................. 31
SWITCH-OFF..................................................................................................................................................................... 31
Chapter 7
ROOM THERMOSTAT .............................................................................................................................. 32
DIGITAL THERMOSTAT (AS PER STANDARD).............................................................................................................. 32
5
MECHANICAL THERMOSTAT (OPTIONAL) .................................................................................................................. 32
MECHANICAL THERMOSTAT INSTALLATION (OPTIONAL) ................................................................................... 32
MECHANICAL THERMOSTAT FUNCTIONING IN STDBY MODE (TO ALSO BE USED FOR TELEPHONIC
ACTUATOR) ............................................................................................................................................................................. 32
MECHANICAL THERMOSTAT FUNCTIONING FOR DUCTING MOTOR CONTROL ........................................ 33
Chapter 8
USER PARAMETERS ................................................................................................................................ 34
WEEKLY PROGRAMMER ..................................................................................................................................................... 34
DAY-NIGHT TEMPERATURE FUNCTION ....................................................................................................................... 37
PELLET FEED ADJUSTMENT ............................................................................................................................................. 38
DUCTING MOTOR % ADJSUTMENT............................................................................................................................... 39
Chapter 9
CLEANING ................................................................................................................................................ 40
CLEANING THE BRAZIER .................................................................................................................................................... 40
USING THE SCRAPERS ......................................................................................................................................................... 40
CLEANING THE ASH COLLECTOR TRAYS ..................................................................................................................... 40
CLEANING THE HEAT EXCHANGER (MONTHLY) ....................................................................................................... 41
DOOR, ASH DRAWER AND BRAZIER GASKETS ......................................................................................................... 41
CONNECTION TO THE FLUE .............................................................................................................................................. 41
Chapter 10
WIRING DIAGRAM ................................................................................................................................... 42
WIRING DIAGRAM ................................................................................................................................... 43
Chapter 11
PRODUCT DISPLAY TABLES ................................................................................................................... 44
Chapter 12
WARRANTY .............................................................................................................................................. 47
Chapter 13
QUALITY CONTROL ................................................................................................................................. 49
6
WARNINGS AND SAFETY DEVICES
The stoves produced by our establishment are built with
attention to the individual components in a way to protect
both the user and the installer from any accidents. It is
therefore recommended that after any intervention on the
product, authorised staff pay particular attention to the
electric connections, especially the stripped parts of the
wires. These must not escape from the terminal board in any
situation, thus preventing possible contact with the live parts
of the wire.
Installation must be carried out by authorised staff, who
must provide the buyer with a declaration of conformity
for the system and will assume full responsibility for final
installation and as a consequence the correct functioning
of the installed product. It is necessary to bear in mind all
laws and national, regional, provincial and town council
Standards present in the country the appliance has been
installed.
Extraflame S.p.A. cannot be held responsible for the
failure to comply with such precautions.
The instruction manual is an integral part of the product:
make sure that it always accompanies the appliance, even
if transferred to other owners or user or is transferred to
another place. If it is damaged or lost, request another copy
from the area technician.
This stove must be destined for the use for which it has been
expressly realised. The manufacturer is exempt from any
liability, contractual and extracontractual, for injury/damage
caused to persons/animals and objects, due to installation,
adjustment and maintenance errors and improper use.
After the packaging has been removed, check the integrity
and completeness of the contents. If this does not comply,
contact the dealer where the appliance was purchased.
All electric components that make up the stove must be
replaced with original spare parts exclusively by an authorised
after-sales centre, thus guaranteeing correct functioning.
manufacturer.
™ Do not pull, disconnect, twist electric cables leaving the
stove, even if disconnected from the electric power supply
mains.
™ Do not close or reduce the dimensions of
the airing vents in the place of installation.
The airing vents are indispensable for correct combustion.
™ Do not leave the packaging elements within reach of
children or unassisted disabled persons.
™ The hearth door must always be closed during normal
functioning of the product.
™ Avoid direct contact with parts of the appliance that
tend to heat up during functioning.
™ Check for the presence of any obstructions before
switching the appliance on following a prolonged standstill
period.
™ The stove has been designed to function in
any climatic condition (also critical). In particularly
adverse conditions (strong wind, freezing) safety
systems may intervene that switch the stove off.
If this occurs, contact the technical after-sales service and
always disable the safety system.
™ If the flue should catch fire, be equipped with suitable
systems for suffocating the flames or request help from the
fire service.
MAJOLICAS
The company have chosen majolica tiles, which are the
result of high-quality artisan work and therefore the
majolica may present crackles, speckles, and shadings.
These characteristics certify their precious origin.
Enamel and majolica, due to their different coefficient
of dilatation, produce microcrackles, which show their
authentic feature.
For the cleaning of the majolica we suggest you use a soft
and dry cloth; if you use a detergent or liquid, the latter
might soak in and make the crackles more visible.
The stove must be serviced at least once a year,
programming it in advance with the technical after-sales
service.
Nota bene: In case of thermo product or boiler, the
product or system venting is not covered by the
warranty.
For safety reasons, remember that:
™ The stove must not be used by children or unassisted
disabled persons.
™ Do not touch the stove when you are barefoot or when
parts of the body are wet or humid.
™ The safety and adjustment devices must not be
modified without the authorisation or indications of the
WARNINGS AND SAFETY DEVICES
7
Chapter 2
WHAT IS THE PELLET?
Pellets are realised by subjecting wood shavings i.e. the rejects of pure wood (without paint), sawmill,
carpenter products and products from other activities connected to working and transforming wood, to
very high pressures.
This type of fuel is absolutely ecological as no glues are used to hold it together. In fact, the compactness
of the pellets is guaranteed through time by a natural substance that is found in wood: lignite
As well as being an ecological fuel, as wood residues are made the most of, the pellet also has technical
advantages.
Pellet density is about 650 kg/m3 and water content is equal to 8% of its weight. For this reason the pellet
does not have to be seasoned in order to obtain a sufficiently adequate heat yield.
The pellet used must comply with the features described by the Standard:
™ Ö-Norm M 7135
™ DIN plus 51731
™ UNI CEN/TS 14961
Extraflame recommends the use of pellets with a diameter of 6mm with its products.
WARNINGS!!!
THE USE OF EXPIRED PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF
YOUR STOVE AND CAN DETERMINE THE INVALIDITY OF THE WARRANTY AND THE ANNEXED
RESPONSIBILITY OF THE MANUFACTURER.
PELLET STORAGE
To guarantee combustion without problems, the pellets must be kept in a dry place.
PELLET FEEDING
Use the most congenial system to the type of installation made to feed the pellets:
™ with OPTIONAL SUPPORT KIT WITH LATERAL PELLET FEEDING
™ with FRONT PELLET FEEDING OPTIONAL KIT
™ supplied as standard
OPTIONAL SUPPORT KIT WITH LATERAL PELLET FEEDING
8
WHAT IS THE PELLET?
Chapter 2
If installation has been performed using this optional kit, the insert can be extracted or, more comfortably,
use the appropriate lateral chute whenever a relevant opening has been made in the covering of the
appliance.
FRONT PELLET FEEDING OPTIONAL KIT
figure 2.1
The use of this optional kit allows to feed the pellets into the feed-box from the front without extracting
the flue, therefore without switching it off.
First, remove the front, upper frame by unhooking it from the 2 lateral frames: to do this, lift it by about 10 mm
FRONT UPPER FRAME
figure 2.2
figure 2.3
figure 2.4
and then pull it towards yourself.
The frame must be picked-up using protection for the hands as it could have over-heated during functioning.
Take the supplied fire irons, attach them to the slots in the drawer and pull to maximum extension.
WHAT IS THE PELLET?
9
Chapter 2
Take the supplied Allen wrench, insert it into the relevant seat
FIRE IRONS
and turn in an anti-clockwise direction until fully home.
If this operation has been carried out correctly the drawer will
be blocked and cannot be moved forwards or backwards.
At this point, take the internal drawer and pull it towards yourself
to maximum opening: carry out this operation by attaching the
two fire irons to the lateral holes in the drawer.
This allows to extract the internal drawer partially: in order to
extract it to maximum, protect the hands using a common oven
figure 2.5
INTERNAL
DRAWER
ALLEN WRENCH
FIRE IRONS
figure 2.6
glove or similar, as the walls could over-heat during normal
functioning.
Pour the pellet into the drawer and use the scraper to push it
into the flue tank, making sure that it does not remain in the
drawer.
After having filled the feed-box, repeat the operations in the
reverse order to make the product go back to its original state.
During normal functioning the flue must always be as illustrated
in the figure i.e. with the drawer completely closed. the front
figure 2.7
figure 2.8
SCRAPER
figure 2.9
figure 2.10
pellet loading drawer must only be open for the loading time in order to prevent product over-heating.
STANDARD SUPPLY
Installation of the insert with the standard supply envisions switch-off and extraction of the flue for every
pellet feed.
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WHAT IS THE PELLET?
Chapter 3
ASSEMBLY AND INSTALLATION INSTRUCTIONS
The installation must comply with:
™ UNI 10683 (2005) heat generators fed with wood and other solid fuels: installation.
The chimneys must comply with:
™ UNI 9731 (1990) chimneys: classification according to thermal resistance.
™ EN 13384-1 (2006) calculation method of the thermal and fluid-dynamic features of the chimney.
™ UNI 7129 point 4.3.3 provisions, local rules and prescriptions of the fire brigade.
™ UNI 1443 (2005) chimneys: general requirements.
™ UNI 1457 (2004) chimneys: internal ducts in terracotta and ceramics.
GLOSSARY
CLOSED HEARTH DEVICE
Heat generator that can only be opened to load fuel during use.
BIOMASS
Material of organic origin, excluding the material incorporated in geological formations and fossilised.
BIOFUEL
Fuel produced directly or indirectly from biomass.
FLUE or CHIMNEY
Vertical duct for collecting and expelling combustion products from a single appliance at a suitable height
from the floor.
EXHAUST CHANNEL OR PIPE
Duct or connecting element between the heat generating device and the chimney for extracting the
combustion products.
INSULATION
The series of measures taken and materials used to prevent heat transmission through a wall dividing
rooms at different temperatures.
CHIMNEY CAP
Device located at the top of the chimney that facilitates dispersion of the combustion products in the
atmosphere.
CONDENSATE
Liquid products that form when the temperature of the combustion gas is lower than or equal to the dew
point of the water.
HEAT GENERATOR
Device that permits the production of thermal energy (heat) by the rapid transformation of the chemical
energy of the fuel by means of combustion.
AIR LOCK
Mechanism for modifying the dynamic resistance of the combustion gasses.
ASSEMBLY AND INSTALLATION INSTRUCTIONS
11
Chapter 3
EXHAUST VENTING SYSTEM
A system for fume exhaust venting that is independent from the appliance, composed of a pipe or channel,
chimney or single flue, and chimney cap.
FORCED DRAUGHT
Air circulation by means of a fan driven by an electric motor.
NATURAL DRAUGHT
Draught resulting in a chimney/flue due to the difference in the volume mass existing between the (hot)
fumes and the surrounding atmospheric air, without any mechanical suction aid installed inside or on top
of it.
RADIANCE AREA
Area immediately adjacent to the hearth in which the heat produced by combustion is diffused; this area
must not contain any objects made of combustible material.
REFLUX AREA
Area in which the combustion products come out from the appliance towards the room in which it is
installed.
INSTALLATION
Before carrying out installation, it is necessary to check the positioning of the chimneys, flues or exhaust
terminal ducts of the appliance, keeping in mind the following:
™ Installation prohibitions
™ Legal clearances
™ Limitations set forth by local administrative regulations or specific regulations of the authorities.
™ Common limitations deriving from building regulations, and easement or contract regulations.
ADMISSIBLE INSTALLATIONS
In the room in which the heat generator is to be installed, any existing or installed appliances must be airtight
to the room and must not cause depression in the room with respect to the external environment.
Appliances used for cooking foods and the related hoods without extractor can only be installed in rooms
used as kitchens.
PROHIBITED INSTALLATIONS
The room in which the heat generator is to be installed must not contain any of the following devices,
either pre-existing or installed:
™ Hoods with or without extractor;
™ Ventilation ducts of the collective type.
Should these devices be located in adjacent rooms communicating with the installation room, it is
forbidden to use the heat generator simultaneously where there is the risk that one of the two rooms may
be subject to depression with respect to the other.
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ASSEMBLY AND INSTALLATION INSTRUCTIONS
Chapter 3
CONNECTION TO THE EXHAUST VENTING SYSTEM
EXHAUST CHANNEL OR PIPE
For the assembly of the exhaust channels it is imperative to use non-flammable materials that are resistant to
combustion products and any condensates.
It is forbidden to use flexible metal pipes and asbestos cement for connecting the stove to the flue, also for preexisting exhaust channels.
There must be continuity between the exhaust channel and the flue so that the flue does not lean on the stove.
The exhaust channels must not pass through rooms in which the installation of combustion devices is
forbidden.
The assembly of the exhaust channels must be carried out in such a way as to ensure that they are airtight for
the operating conditions of the appliance, as well as to limit the formation of condensates and prevent them
from being conveyed towards the appliance.
The assembly of horizontal sections must be avoided where possible.
Where roof or wall exhaust outlets have to be reached that are not coaxial in relation to the exhaust outlet
from the appliance, the direction changes must be made using open elbows no greater than 45° (see figures
below).
Insulation
< 45°
< 45°
Flue
Inspection
figure 3.1
figure 3.2
For heat generating devices equipped with an electric exhaust fan, i.e. all products made by Extraflame, it
is necessary to observe the following instructions:
™ Horizontal sections must have a minimum slope of 3% upwards.
™ The length of the horizontal section must be as short as possible, and in any case no greater than 3
meters.
™ No more than four direction changes may be used, including the one resulting from the use of the “T”element. (When four bends are used, use double wall piping with a 120 mm diameter.)
In any case, exhaust channels must be sealed in relation to combustion products and condensates, as well
as insulated, if they pass outside the installation room.
It is forbidden to use elements in counter-slope.
The exhaust channel must allow soot recovery and cleaning using a swab.
The exhaust channel must have a constant cross-section. Any changes in cross-section are allowed only at
ASSEMBLY AND INSTALLATION INSTRUCTIONS
13
Chapter 3
the flue connection.
It is forbidden to run other air feed channels or piping for utilities inside the exhaust channels, even if
they are oversized. It is also forbidden to fit manual draught adjustment devices on the forced draught
appliance.
CHIMNEY OR SINGLE FLUE
The chimney or flue must meet the following requirements:
™ be airtight to combustion products, waterproof and properly insulated according to the usage conditions;
™ be made of materials suitable to resist normal mechanical stress, as well as heat and the action of combustion
products and any condensates;
™ have a predominantly vertical layout with deviations from the axis no greater than 45°;
™ be situated at a proper distance from combustible or flammable materials by means of an air gap or suitable
insulation material;
20 cm
Minimum80 cm2
C
B
A
Floor protection
figure 3.3
figure 3.4
REFERENCES
A
B
C
Flammable
objects
200
1500
200
Non-flammable
objects
100
750
100
™ preferably have a round internal section: square or rectangular sections must have rounded edges
with radius no less than 20 mm;
™ have a constant, free and independent internal section;
™ have rectangular sections with a maximum ratio between sides of 1.5.
The exhaust duct should be equipped with a chamber for the collection of solid materials and any
condensates located below the mouth of the exhaust channel, so that it is easy to open and inspect from
the airtight hatch.
14
ASSEMBLY AND INSTALLATION INSTRUCTIONS
Chapter 3
Windproof
chimney cap
<3m
3-5%
Flue
Inspection
Inspection
figure 3.5
figure 3.6
<3m
External
insulated
duct
45°
45°
Inspection
Inspection
figure 3.7
ASSEMBLY AND INSTALLATION INSTRUCTIONS
figure 3.8
15
Chapter 3
CONNECTION TO THE FLUE AND COMBUSTION PRODUCT EXHAUST VENTING
The flue must receive exhaust from a single heat generator.
Direct discharge towards enclosed areas, even when roofless, is forbidden.
Direct discharge of combustion products must take place on the roof and the exhaust duct must have the
features set forth in the section “Chimney or single flue”.
CHIMNEY CAP
The chimney cap must meet the following requirements:
™ have an internal section equivalent to that of the chimney;
™ have a useful outlet section no less than twice the internal section of the chimney;
™ be constructed in such a way as to prevent the penetration of rain, snow and foreign bodies into the
chimney, as well as to assure the discharge of the combustion products also in the presence of winds
coming from any direction and at any angle.
™ be positioned in such a way as to assure proper dispersion and dilution of the combustion products
and, in any case, outside the reflux area in which the formation of counter-pressure is most likely to occur.
This area has different sizes and shapes depending on the slope of the roof; therefore, it is necessary to
use the minimum heights indicated in the figures below.
™ The chimney cap must not have any mechanical suction devices.
FLAT ROOF
50 cm
50
>5m
<5m
<5m
figure 3.9
SLOPED ROOF
Distance > A
Distance < A
50 cm beyond the ridge beam
REFLUX AREA
Reflux area height
H min
β
figure 3.10
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ASSEMBLY AND INSTALLATION INSTRUCTIONS
Chapter 3
Roof pitch
β
15°
30°
45°
60°
CHIMNEYS, DISTANCES AND POSITIONING
Distance between the Minimum height of the chimney
crown and the chimney
(measured from the outlet)
A (m)
H (m)
< 1,85
0,50 m beyond the crown
> 1,85
1,00 m from the roof
< 1,50
0,50 m beyond the crown
> 1,50
1,30 m from the roof
< 1,30
0,50 m beyond the crown
> 1,30
2,00 m from the roof
< 1,20
0,50 m beyond the crown
> 1,20
2,60 m from the roof
CONNECTION TO EXTERNAL AIR INTAKES
To ensure correct operation, the appliance must have sufficient air available by means of external air intakes, which
must meet the following requirements:
1. They must have a total free section of at least 80 cm2.
2. They must be protected by a grate, metal mesh, or other suitable protection provided that it does not reduce
the minimum section as per point a) and that it is positioned in such a way as to prevent the intakes from being
obstructed.
If the combustion air is collected directly from the outside by means of a pipe, it is necessary to fit a downward bend or
a wind hood on the outside. In addition, no grating or similar device should be positioned. (Extraflame S.p.A. suggests
creating an air intake directly communicating with the installation room, even if air is collected from outside by means
of a pipe).
Air inflow can also be obtained from a room adjacent to the installation room, provided that the flow can occur freely
through permanent openings communicating with the outside.
The adjacent room must not be subject to depression with respect to the outside as a result of the opposing draught
caused by the presence of another utility device or suction device in this room.
In the adjacent room, the permanent openings must meet the requirements described above.
The adjacent room cannot be used as a garage, storage area for combustible material, or for activities involving fire hazards.
INSULATION, TRIMS, FACINGS, AND SAFETY PRECAUTIONS
The facings, no matter what type of material they are made of, must constitute a self-bearing structure with reference
to the heating assembly and not in contact with it.
The beam and the trims in wood or combustible materials must be positioned outside of the radiant area of the hearth
or be properly insulated.
If the space above the heat generator has coverings made of combustible or heat-sensitive material, a protective
membrane made of non-combustible insulating material must be placed between it and the generator.
All elements made of combustible or flammable material, such as wooden furnishings, curtains, etc., that are directly
exposed to the radiance of the hearth must be placed at a safe distance.
The installation of the appliance must guarantee easy access for cleaning the appliance itself, of the waste gas pipes
and the flue.
NATIONAL, REGIONAL, PROVINCIAL AND MUNICIPAL LAWS
All the national, regional, provincial ad municipal laws of the country where the appliance has been installed must be
taken into consideration.
ASSEMBLY AND INSTALLATION INSTRUCTIONS
17
Chapter 4
COMFORT PLUS INSTALLATION
The Comfort Plus model is supplied with an iron sliding
base that allows to install it in a pre-existing flue.
This sliding base allows the easy extraction of the insert
both for pellet feeding inside the feed-box and for any
maintenance or cleaning at the end of the season.
If there is no pre-existing flue, one can be built using the
insert-holder pedestal (optional kit); in fact, the latter
fixes the insert to the floor.
Component description:
™ Fixed base
™ Rail
™ Flue exhaust pipe
™ Primary air intake pipe
™ Socket
™ Adaptation frame
Adaptation
Frame
Fixed
base
with rails
Flue exhaust pipe
Primary air
intake
pipe
Ducting
Pipe
figure 4.1
ASSEMBLY
The insert can be positioned on an existing base or using
the support and feeding kit (optional).
ASSEMBLY ON EXISTING BASE
First of all, check the presence of a current socket on the
rear of the insert so that the socket is accessible once
installation is completed.
After having evaluated the correct position, the machine
body must be detached in order to fix the sliding base:
use the supplied Allen wrench to turn the lockbolt
clockwise.
Slide the insert out.
Tilt it to release it from the rails.
Use chalk to mark the blocking points of the base; then
make 8 mm holes for the steel expansion inserts.
Make a hole measuring 60 mm in correspondence with
the air intake.
figure 4.2
figure 4.3
18
COMFORT PLUS INSTALLATION
Chapter 4
The air vent must be made outside the flue as it must not suck heated air.
Fix the base using the locking screws.
Connect the conveyor pipe correctly to the piping for flue evacuation, the air vent box to the relative intake
pipe and the conveyor to the ducting piping.
Re-position the machine body by repeating the operations carried out previously in the reverse order.
Finally, use the Allen wrench to turn the lockbolt anti-clockwise to block movement.
To understand whether the insert is correctly attached to the base, connect the plug to the socket: the
display should switch on.
The lower grill of the insert must lie at least 1 cm above the fire surface in covering
marble.
PEDESTAL ASSEMBLY (OPTIONAL)
Component description:
™ Comfort Plus
™ Height-adjustable pedestal
™ Lateral feed hopper
™ Adjustable hopper support
This type of installation can be used when there is no
base onto which the insert can be rested.
Proceed by positioning the base in the desired point
and use the feet to adjust the height (the bolts are
positioned in the four external sides of the pedestal in
the lower part).
Check the presence of a current socket on the rear of the
insert so that the socket is accessible once installation is
completed.
After having evaluated the correct position, the machine
body must be detached in order to fix the sliding base:
™ Use the supplied Allen wrench to turn the lockbolt
clockwise.
™ Extract the insert
™ Tilt it to release it from the rails.
Fix the pedestal to the floor using strong steel plugs
with a diameter of 8 mm.
Fix the base tot he frame using bolts.
Make a hole measuring 60 mm in correspondence with
the air intake.
figure 4.4
COMFORT PLUS INSTALLATION
19
Chapter 4
The air vent must be made outside the flue as it must not suck heated air.
Fix the base using the locking screws. Connect the conveyor pipe correctly to the piping for flue evacuation,
the air vent box to the relative intake pipe and the conveyor to the ducting piping.
Re-position the machine body by repeating the operations carried out previously in the reverse order.
Finally, use the Allen wrench to turn the lockbolt anti-clockwise to block movement.
To understand whether the insert is correctly attached to the base, connect the plug to the socket: the
display should switch on. Mount the hopper support for the pellet and insert it into the relevant coupling.
Adjust the height and the inclination of the hopper on the basis of the flue that will be built
ATTENTION!!!
™ If our pedestal is used, a slot must be created in the flue that allows to check the pellet
level in the feed-box, thus preventing escape during filling.
™ The hopper support can be mounted in both sides of the insert.
™ The lower grill of the insert must lie at least 1 cm above the fire surface in covering
marble.
INSERT EXTRACTION
The extraction of the Comfort Plus allows to load
pellets inside the feed-box and to perform routine
maintenance, (cleaning the ash pipe at the end of the
year) or extraordinary maintenance (replacement of
mechanical parts if the product should break).
Maintenance operations must be
performed when the insert is off, with
the plug disconnected from the socket
and by an authorised technician.
Follow this procedure to extract the insert:
™ Take the relevant Allen wrench and insert it
into the screw positioned in the bottom left.
™ Turn the wrench anti-clockwise.
™ Using the relevant fire irons, pull the machine
towards yourself until it blocks automatically.
MOUNTING THE FRAMES
™ Front frame
™ Side frames
Fix the lateral frames using 2 self-threading screws
per side, which are supplied: the right and left sides
are already perforated for fixing the 2 frames.
Any wooden beams situated above
the insert must be protected with
non-inflammable material. Frame
assembly is important as it allows
correct recirculation of the air and
consequently
optimal
product
functioning.
figure 4.5
20
COMFORT PLUS INSTALLATION
Chapter 4
AIR CIRCULATION PIPES
It is necessary to create air recirculation inside the structure that covers the insert for correct functioning.
This prevents the appliance from over-heating.
To guarantee this, just realise one or more openings in the lower part and in the upper part of the
covering.
The following measurements must be respected:
™ Lower part (cold air inlet) D total minimum surface 600 cm2.
The openings in the lower part must be realised below the rest bottom.
™ Upper part (hot air outlet) D total minimum surface 600 cm2.
The openings in the upper part must be realised above the upper clearance of the insert.
This ventilation system is totally independent from the air intake for combustion!!
figure 4.6
COMFORT PLUS INSTALLATION
21
Chapter 4
60 mm
figure 4.7
35 mm
35 mm
figure 4.8
22
COMFORT PLUS INSTALLATION
Chapter 4
86
Hot convection air
The heat accumulated inside the
covering must be vented to prevent
excessive over-heating of the insert
Forced ventilation
The tangential fan distributes the
heat developed by the insert into the
environment.
Air inlet from the environment
To allow air recirculation an air inlet point
must be envisioned, which is preferably
positioned in the lower part of the structure
in order to favour convection. The air must
be withdrawn from the machine’s working
environment.
figure 4.9
To protect from any over-heating, the Comfort Plus is supplied with a probe that analyses the temperature
inside the structure and intervenes by reducing the functioning power.
From the clearance measurements of the stove given in the technical features, it is necessary to consider
at least 50 mm of air in the upper part and on the 2 sides.
The flue outlet pipe must always maintain a minimum distance of 50 mm from inflammable
parts.
COMFORT PLUS INSTALLATION
23
Chapter 4
Air intake box
figure 4.10
Air intake box
figure 4.11
Regarding the air intake box, it is possible to apply the intake pipe above the base (see figure above) or
below (see figure below) depending on requirements.
These operations must be carried out by an authorised technician.
24
COMFORT PLUS INSTALLATION
Chapter 4
DUCTING
The insert has a pipe in the rear part that allows ducting of the heat developed by the machine. It is
recommended to perform ducting using the piping that reflects the following specifications:
™ internal diameter 80 mm
™ insulated piping,
™ The tract of pipe connected must not exceed 2m.
figure 4.12
figure 4.13
figure 4.14
The insert is supplied with a ducting pipe, closed by a metal clamp: before connecting the piping, remove
the plate and re-mount the screws to close the holes.
COMFORT PLUS INSTALLATION
25
Chapter 5
PRODUCT FUNCTIONALITY
CONTROL BOARD
REMOTE CONTROL
SENSOR
D1
D2
figure 5.1
1 D ON/OFF BUTTON
By pressing button 1 it is possible to switch the stove on and off automatically.
2-3 D AIR TEMPERATURE SETTING
Buttons 2 and 3 are used to adjust the room temperature inside the house.
4-5 D FUNCTIONING POWER
The heat power can be adjusted using buttons 4 and 5
Display D1 to view the various messages.
Display D2 to view the power set.
CURRENT DAY AND TIME ADJUSTMENT
Controls procedure
1. Remove and restore the stove power supply using the master switch or using the power supply cable.
2. The stove will first display the microprocessor version (EXTRA_43 or successive), “TIME”, “LI 3” and then
“O”.
3. When “TIME” appears, press button 5 to access the adjustment mode.
4. Display D1 will show a day of the week (from DAY1 to DAY7): use keys 2 and 3 to set the current day and
confirm using button 5.
D1 display
DAY 1
DAY 2
DAY 3
DAY 4
DAY 5
DAY 6
DAY 7
26
Meaning
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
PRODUCT FUNCTIONALITY
Chapter 5
5. Display D1 will show the current time, the hours flashing while the minutes are fixed: use keys 2 and 3 to
adjust the time and then confirm using key 5.
6. At this point the hours will become fixed and the minutes will start to flash: use keys 2 and 3 to adjust
the minutes.
To go back to selection of the hours, press button 4 again or escape and confirm using button 1.
FUNCTIONING CYCLE
BASIC INSTRUCTIONS
The stove you have purchased uses pellet fuel. This type of material is obtained from natural waste from
the machining of wood. By means of a special process that does not require the use of any binding agent
and additive, the waste is compressed in industrial machinery under high pressure and they become solid
wooden pellets.
IT IS PROHIBITED to burn non-pelletised raw materials inside our stoves. The failure to comply with these
prescriptions voids all guarantees and could jeopardise the safety of the appliance.
The following recommendations must be followed the first two or three times the stove is ignited:
™ It is possible that slight odours are produced due to the drying of the paints and silicones used. Do not
remain in the environment for long periods.
™ Do not touch the surfaces as they could still be unstable.
™ Air the room well several times.
™ The hardening of the surfaces is terminated after several heating processes.
™ This appliance must not be used to burn waste.
SWITCH-ON
1. Before switching the stove on the following points must be verified:
™ the feed-box must be full of pellets
™ the combustion chamber must be clean
™ The brazier must be completely free and clean
™ check the hermetic closure of the fire door and the ash drawer
™ make sure the power supply cable is connected correctly
™ the bipolar switch in the rear right part must be positioned on 1
2. Press button 1 for 3 seconds: display D1 will show “AT 08” decreasing by one number every second.
In the phase the appliance performs self-analysis to check the functionality of each individual
electric component. When this cycle has been completed, display D1 will show “AC 15” (these are the
minutes when the stove attempts the ignition phase and decreases by 1 every minute that passes).
The first time the product is used, even if the feed-box is full, there is the possibility that the pellets
are not distributed into the combustion chamber for the first 15 minutes. This is because the pellet
feed worm screw is empty. If no flame has developed in the stove after 15 minutes D1 will show “NO
ACC”.
PRODUCT FUNCTIONALITY
27
Chapter 5
3. If points 1 and 2 have been performed correctly, when the flame is developed the stove will pass to start
mode ( “AU 07”).
4. On termination of the start phase the stove will pass to normal functioning: display D1 will show the
room temperature while display D2 will show the work power.
ATTENTION!!!
1. DO NOT USE ANY INFLAMMABLE LIQUIDS FOR IGNITION
2. DO NOT ALLOW THE BAG OF PELLETS TO COME INTO CONTACT WITH THE BOILING HOT
STOVE DURING THE FILLING PHASE
3. IN THE CASE OF CONTINUOUS NO IGNITION, CONTACT AN AUTHORISED TECHNICIAN
NORMAL FUNCTIONING
When ignition has taken place, the user can adjust the heating power using buttons 4 and 5. By pressing
button 4 the heat power is decreased and therefore also the consumption of pellets per hour, vice versa by
pressing 5 the heating power is increased and as a consequence also pellet consumption.
As well as the adjustment of flow rate it is also possible to adjust the room temperature directly from the
control board.
Regarding the ventilation of hot air, both for the front part and for ducting, the insert is adjusted
automatically.
Check the content of the feed-box in order to prevent the fire going out due to the lack of fuel.
ATTENTION!!!
1. The bags of pellets must be kept at least 1.5 metres from the stove.
2. It is recommended that the feed-box is always half full.
3. Make sure the appliance is off before filling the pellet feed-box.
SWITCH-OFF
Press button 1 for 3 seconds:
When the operation has been performed, the appliance automatically enters the switch- off phase, blocking
the supply of pellets; display D1 will alternatively show “OFF”, current time and room temperature.
The flue exhaust motor will remain on until the stove temperature has fallen sufficiently.
28
PRODUCT FUNCTIONALITY
Chapter 6
ROOM THERMOSTAT
DIGITAL THERMOSTAT (AS PER STANDARD)
The appliance can control the room temperature using a digital thermostat, which can lower the heating
power to minimum when a pre-set temperature is reached.
1. When the stove is started and has entered normal functioning mode, display D1 will show a number (e.g.
21°C); this value indicates the room temperature.
2. Use buttons 2 or 3 to enter the thermostat setting and the display will show a flashing word that alternates
at every impulse with “SET” and the temperature to be set; by pressing 2 the value decreases and by
pressing 3 it increases.
3. Let “SET” disappear from the display.
4. Adjust the desired heating power using buttons 4 and 5.
When the appliance reaches the temperatures set it automatically goes to a minimum functioning mode
and the relative luminous indicator switches-off in display D1.
If digital thermostat functioning thermostat is to be excluded, use button 3, to take the temperature to
maximum until “HOT” appears in display D1.
The same functions can be obtained using the remote control.
MECHANICAL THERMOSTAT (OPTIONAL)
N.B. :Installation must be performed by an authorised technician
It is possible to thermostat a room adjacent to the room where the stove is positioned: just connect a
mechanical thermostat (boiler type) following the procedure described in the next point (it is recommended
to position the optional mechanical thermostat at a height of 1.50m from the ground).
MECHANICAL THERMOSTAT INSTALLATION (OPTIONAL)
N.B. : Installation must be performed by an authorised technician
1. Switch the appliance off using the master switch positioned on the rear of the stove.
2. Remove the plug from the socket.
3. Refer to the wiring diagram to connect the two thermostat cables onto the relative clamps positioned
don the rear of the machine< one is red and the other black.
MECHANICAL THERMOSTAT FUNCTIONING IN STDBY MODE (TO ALSO BE USED
FOR TELEPHONIC ACTUATOR)
The Stdby function is also used to further reduce fuel consumption by switching the stove off when the
desired temperature is reached. On the contrary, if the temperature drops, the stove automatically switches
back on, going to normal working conditions.
1. Set the desired heating power using buttons 4 and 5.
2. Using button 2, take the room temperature to minimum until “LOU” appears in display D1 with “SET”
flashing.
3. At this point until“SET”with“LOU”continues to flash, press key 1 for three seconds and“STBY”will appear
in the display. The energy saving function is now activated.
At this point the external thermostat will control stove functioning in the following way:
™ Closed contact thermostat D the stove switches on and works at the set power, showing “T ON” on
display D1.
ROOM THERMOSTAT
29
Chapter 6
™ Open contact thermostat D the stove switches off or stays off showing “STBY” on display D1.
™ This function can be suspended temporarily by pressing key 1:
™ If from “STBY” D the stove will remain off alternatively showing “STBY”, “OFF” and current time on the
display D1.
™ If from “T ON” D the stove switches off alternatively showing “T ON”, “OFF” and current time on the
display D1.
To go back to using the function, press button 1 again.
To definitively exclude the function just raise the temperature of the stove thermostat using button 3.
MECHANICAL THERMOSTAT FUNCTIONING FOR DUCTING MOTOR CONTROL
The connection of an external thermostat will allow to separate the insert functioning from the functioning
of the ducting motor.
At this point just set the desired temperature, the mechanical thermostat will control the functioning of
the second motor:
™ with temperature to be reached the second motor will follow the progress of the stove
™ when the temperature is reached it will take the 2nd motor to 1st speed, making the relative luminous
indicator on the control board flash.
ATTENTION!!!
Using the external room thermostat in the various modes, in automatic the day-night
temperature function is disabled.
30
ROOM THERMOSTAT
Chapter 7
USER PARAMETERS
Display D1
OFF
00:00
00:00
OFF 1
00
00:00
00:00
OFF 1
00:00
00:00
OFF 1
Display D1
06:00
22:00
25
20
Display D1
00
Display D1
ON
00
USER PARAMETERS
WEEKLY PROGRAMMER
Display D2
Function
0
Activation/deactivation of the weekly programmer
1
Time 1st switch-on
2
Time 1st switch-off
3
Ignition/switch-off consents for various days
4
Installer parameter
5
Time 2nd switch-off
6
Time 2nd switch-off
7
Ignition/switch-off consents for various days
8
Time 3rd switch-on
9
Time 3rd switch-off
A
Ignition/switch-off consents for various days
DAY-NIGHT TEMPERATURE FUNCTION
Display D2
Function
B
Start of day time/end of night time
C
Start of night time/end of day time
D
Day time max. temperature
E
Night time max. temperature
PELLET FEED ADJUSTMENT
Display D2
Function
F
% pellet feed adjustment
DUCTING MOTOR % ADJSUTMENT
Display D2
Function
G
Parameter cannot be modified
H
Ducting motor % adjustment
WEEKLY PROGRAMMER
The weekly programmer allows to program 3 time spans within a day to use every day of the week. The
ignition and switch-off times must be within the arc of one day, from 0 to 24 and not over several days:
E.g.
switch-on 07:00/switch-off 18:00
switch-on 22:00/switch-off 05:00
OK
ERROR
First of all the current day and time must be set using the “current day and time adjustment” sequence to
give a reference to the function itself.
To switch programming on press 3, hold it down and press 5 and then release both keys together. Move
using key 5 until a flashing “0” appears on display D2.
The following table gives all weekly programmer function parameters.
USER PARAMETERS
31
Chapter 7
Parameter
Display D2
0
1
2
3
4
5
6
7
8
9
A
Function
Act. /deact. weekly programmer
Time 1st switch-on
Time 1st switch-off
Ign./switch-off consents for the various days
Installer parameter
Time 2nd switch-on
Time 2nd switch-off
Ign./switch-off consents for the various days
Time 3rd switch-on
Time 3rd switch-off
Ign./switch-off consents for the various days
Value
Adjustment
Confirmation
Keys
Key
Display D1
2o3
ON/OFF
5
2o3
OFF or from 00:00 to 23:50
5
2o3
OFF or from 00:00 to 23:50
5
2o3
ON/OFF 1, ON/OFF 2, ... ON/OFF 7
5
2o3
00
5
2o3
OFF or from 00:00 to 23:50
5
2o3
OFF or from 00:00 to 23:50
5
2o3
ON/OFF 1, ON/OFF 2, ... ON/OFF 7
5
2o3
OFF or from 00:00 to 23:50
5
2o3
OFF or from 00:00 to 23:50
5
2o3
ON/OFF 1, ON/OFF 2, ... ON/OFF 7
1
Let’s suppose that the weekly programmer function is to be used and 3 time periods are to be used in the
following way:
1st time span: from 08:00 to 12:00 every day of the week excluding Saturday and Sunday
2nd time span: from 15:00 to 22:00 only Saturday and Sunday
3rd time span: not used
Let’s set the weekly programmer.
Parameter 0 (D2=0 (flashing); D1=ON)
Use buttons 2 and 3 to activate the weekly programmer by setting the value at ON.
Parameter 1 (D2=1 (flashing); D1=E.g. “08:00”)
Use buttons 2 or 3 to set “08:00”, which corresponds to the switch-on time of the 1st time span. To confirm
and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Parameter 2 (D2=2 (flashing); D1=E.g. “12:00”)
Use buttons 2 or 3 to set “12:00:”, which corresponds to the switch-off time of the 1st time span. To confirm
and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Parameter 3 (D2=3 (flashing); D1=OFF1)
Activate the first time span for every day of the week except Saturday and Sunday. To do this use keys 2
and 3 in the following way:
a. key 3 - scroll the various days
b. key 2 - enable/disable (ON/OFF) the 1st time span for that day
Example:
Day
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
32
Initial value
OFF1
OFF2
OFF3
OFF4
OFF5
OFF6
OFF7
Function key 2
OFF1 to ON1 and vice versa
OFF2 to ON2 and vice versa
OFF3 to ON3 and vice versa
OFF4 to ON4 and vice versa
OFF5 to ON5 and vice versa
OFF6 to ON6 and vice versa
OFF7 to ON7 and vice versa
Final value
ON1 (time active)
ON2 (time active)
ON3 (time active)
ON4 (time active)
ON5 (time active)
OFF6 (time deactivated)
OFF7 (time deactivated)
Function key 3
Go to next day
Go to next day
Go to next day
Go to next day
Go to next day
Go to next day
Go to next day
USER PARAMETERS
Chapter 7
To confirm and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Parameter 4 (D2=4 (flashing); D1=00)
N.B. This parameter is reserved for the after-sales service and must not be modified.
Parameter 5 (D2=5 (flashing); D1=E.g. “15:00”)
Use buttons 2 or 3 to set “15:00”, which corresponds to the switch-on time of the 2nd time span. To confirm
and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Parameter 6 (D2=6 (flashing); D1=E.g. “22:00”)
Use buttons 2 or 3 to set “22:00”, which corresponds to the switch-off time of the 2nd time span. To confirm
and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Parameter 7 (D2=7 (flashing); D1=E.g. “OFF1”)
Activate the second time span only Saturday and Sunday. To do this use keys 2 and 3 in the following
way:
a. key 3 - scroll the various days
b. key 2 - enable/disable (ON/OFF) the 1st time span for that day
Example:
Day
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
Initial value
OFF1
OFF2
OFF3
OFF4
OFF5
OFF6
OFF7
Function key 2
OFF1 to ON1 and vice versa
OFF2 to ON2 and vice versa
OFF3 to ON3 and vice versa
OFF4 to ON4 and vice versa
OFF5 to ON5 and vice versa
OFF6 to ON6 and vice versa
OFF7 to ON7 and vice versa
Final value
OFF1 (time deactivated)
OFF2 (time deactivated)
OFF3 (time deactivated)
OFF4 (time deactivated)
OFF5 (time deactivated)
ON6 (time active)
ON7 (time active)
Function key 3
Go to next day
Go to next day
Go to next day
Go to next day
Go to next day
Go to next day
Go to next day
To confirm and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Parameter 8 (D2=8 (flashing); D1=E.g. “OFF”)
Set at “OFF” using buttons 2 or 3, which is found before the time “00:00”, in a way to disable the switch-on
of the 3rd time period.
To confirm and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Parameter 9 (D2=9 (flashing); D1=E.g. “OFF”)
Set at “OFF” using buttons 2 or 3, which is found before the time “00:00”, in a way to disable the switch-off
of the 3rd time period.
To confirm and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
USER PARAMETERS
33
Chapter 7
Parameter A (D2=A (flashing); D1=E.g. “OFF1”)
At this point the values introduced in this parameter have no value as the ignition and switch-off of the 3rd
time period have been disabled.
To confirm and continue programming, press button 5.
Press button 4 to go back to the previous parameter.
Press button 1 to escape.
Nota bene: The relative indicator light on the control board will switch on when the weekly
programmer is active (see display table description).
TO DEACTIVATE THE WEEKLY PROGRAMMER enter user programming by pressing key 3 and holding,
press key 5, a flashing “0” will appear on display D2. Set “off ” in the display D1 using keys 2 and 3. Then press
key 1 to confirm and escape.
The manual controls, from the display or remote control, always remain priority with respect to
programming.
DAY-NIGHT TEMPERATURE FUNCTION
The day-night temperature function allows to switch the appliance on/off automatically on the basis of
two pre-selected temperatures.
This is very useful when the stove exceeds the room thermostat setting (e.g. due to between-season
conditions or over-sized stove with respect to the room).
The system allows to set one temperature during the day and another one during the night.
First of all the current day and time must be set using the current day and time adjustment sequence to
give a reference to the function itself.
To access the day-night temperature function parameters, press 3, hold it down and press 5 and then
release both keys together: once entered, press button 5 and move to parameter b (D2=ut B).
Parameter b (D2=B; D1=E.g. “06:00”)
Using buttons 2 and 3 it allows to adjust the day time start/night time end.
To confirm and continue programming, press button 5.
Parameter c (D2=C; D1=E.g. “22:00”)
Using buttons 2 and 3 it allows to adjust the day time end/night time start.
To confirm and continue programming, press button 5.
Parameter d (D2=D; D1=E.g. “25°C”)
Using buttons 2 and 3 it allows to adjust the day time maximum temperature.
To confirm and continue programming, press button 5.
Parameter E (D2=E; D1=E.g. “20°C”)
Using buttons 2 and 3 it allows to adjust the night time maximum temperature.
To confirm and continue programming, press button 1.
Once exiting the programming, to activate/deactivate the function press 4, hold it down and press 5 and
then release both keys together.
The relative luminous indicator will appear/disappear on the control board (see display table
description).
34
USER PARAMETERS
Chapter 7
The various parameters must only be set with the stove off!
Summary table
Display D1
06:00
22:00
25°C
20°C
Display D2
B
C
D
E
Function
Start of day time/end of night time
End of day time/start of night time
Day time max. temperature
Night time max. temperature
Once the function is activated the machine must be ignited using key 1.
When the stove switches off due tot he maximum temperature reached, “DOFF” will appear on display D1.
The stove switches back on automatically when the room temperature lowers by 3°C with respect to the
maximum temperature set.
E.g.
State of the stove – DOFF
Maximum temperature set - 25°C
When the room temperature falls below 22°C (25 – 3 = 22 °C), the stove will re-start automatically.
The stove can only re-ignite from the “DOFF” state and not from the “OFF” state.
The manual controls, from the display or remote control, always remain priority with respect to
programming.
PELLET FEED ADJUSTMENT
If the stove has functioning problems owing to the quantity of pellets, adjust pellet feeding directly from
the control board.
The problems correlated tot he amount of fuel can be divided into 2 categories:
LACK OF FUEL:
™ the stove can never develop a suitable flame, tending to remain very low even at high powers.
™ at minimum power the stove tends to almost switch off taking the stove into alarm conditions “NO
PELL”.
™ when the stove displays the “NO PELL” alarm, there may be non-burned pellets inside the brazier.
EXCESS FUEL:
™ the stove develops a very high flame even at low power.
™ the panoramic glass is very dirty, obscuring it almost totally.
™ the brazier tends to become encrusted, blocking the holes for air intake due to the excessive pellet
feed, as it is only burned partially.
USER PARAMETERS
35
Chapter 7
If the problem occurs after only a few months working, check that routine cleaning stated
in the stove booklet, has been carried out correctly.
The regulation to be performed is a percentage. Therefore a modification of this parameter will lead to a
proportional variation of all stove feeding speeds.
To access the percentage adjustment of pellet feeding, enter the user programming by pressing key 3 and,
holding this down, press key 5.
At this point use key 5 to move within the menu until a flashing “F” appears on display D2. If, inadvertently,
progress is made beyond this parameter, exit using key 1 and repeat the operation. The value “00”will
appear on display D1: keys 2 and 3 can be used to adjust the percentage increase/decrease desired by 5
points per time (the parameter can be varied with a maximum travel from –50 to +50).
Adjustment table
LACK OF
FUEL
EXCESS
FUEL
Increase the percentage value by 5 points and try the stove with the new
calibration for at least half an hour. If the problem is attenuated, but not solved,
increase by another 5 points. Repeat the operation until the problem is solved.
If the problem cannot be resolved, contact the after-sales service.
Decrease the percentage value by 5 points and try the stove with the new
calibration for at least half an hour. If the problem is attenuated, but not solved,
decrease by another 5 points. Repeat the operation until the problem is solved.
If the problem cannot be resolved, contact the after-sales service.
When the adjustment has been made, press button 1 to conform and escape.
DUCTING MOTOR % ADJSUTMENT
Parameter “H” allows to make a percentage modification, therefore proportional on all powers, ducting
motor speed. For access, enter the user programming by pressing keys 3. Hold it down and press 5; then
move within the menu using button 5 until the flashing letter “H” appears on display D2.
The value “00” will appear on display D1: keys 2 and 3 can be used to adjust the percentage increase/
decrease desired by 5 points per time (the parameter can be varied with a maximum travel from –20 to
+30). When the adjustment has been made, press button 1 or 5 to conform and escape.
36
USER PARAMETERS
Chapter 8
Chapter 8
CLEANING
Maintenance operations guarantee correct functioning of the product through time.
Failure to comply with these operations can jeopardise the safety of the product.
CLEANING THE BRAZIER
The brazier must be cleaned every day.
™ remove the brazier from the relevant
compartment and free the holes using the
appropriate fire irons supplied.
™ remove the ash from the brazier using a suction
device.
™ suck the ash deposited in the brazier
compartment.
ATTENTION!!!
Removal of the divider jeopardises
the safety of the product and leads
to the immediate voiding of the
warranty period. In the case of wear
or deterioration request after-sales
assistance for replacement of the
part (replacement that is not under
guarantee as the component is subject
to wear).
figure 8.1
USING THE SCRAPERS
Cleaning of the heat exchangers allows to guarantee
constant heat output through time. This type of
maintenance must be performed at least once a day.
To do this, just use the relevant scrapers positioned
in the upper part of the stove, making upward
movements and vice versa several times.
To make the operation easier make the movement
simultaneously for both rods.
Scrapers
figure 8.2
CLEANING THE ASH COLLECTOR TRAYS
The ash collector trays, positioned at the sides of
the brazier, must be emptied when required using a
suction device.
figure 8.3
CLEANING
37
Chapter 8
CLEANING THE HEAT EXCHANGER
(MONTHLY)
The heat exchangers chamber must be cleaned every
month as the soot deposited on the rear of the cast iron
hearth wall blocks the regular flow of fumes.
To access the heat exchangers, remove the central piece
from the hearth wall, following the operations described
below:
™ Remove the brazier from its location
™ Turn the lockbolt by 180°.
™ Hold the extractable cast iron and pull it downwards.
™ Finally, slide it from the combustion chamber by
pulling it towards yourself, paying attention to the 2
lateral cast iron hooks below.
Once the heat exchanger compartment can be accessed
use the supplied fire irons to remove and scrape the
soot deposited and only then use the suction device to
completely remove the ash.
When cleaning has been completed, re-position the
extractable cast iron with the opposite movement used to
remove it. When the hearth wall has been positioned, turn
the lockbolt to take it to its original position.
LOCKBOLT
figure 8.4
figure 8.5
DOOR, ASH DRAWER AND BRAZIER GASKETS
The gaskets guarantee the tightness of the stove and its
consequent good functioning.
These must be checked regularly: if they should be worn or
damages they must be replaced immediately.
These operations must be carried out by an authorised
technician.
For correct functioning, the stove must
undergo routine maintenance by an
authorised technician, at least once a year.
figure 8.6
If the power supply cable is damaged, it must be replaced by the after-sales service or by a similarly qualified
person, so as to avoid al risks.
CONNECTION TO THE FLUE
Suck and clean the pipe that leads to the flue yearly or anytime that it is necessary. If there are horizontal
tracts the residues must be removed before they can obstruct flue passage. NON-CLEANING jeopardises
safety.
38
CLEANING
Chapter 9
PRODUCT DISPLAY TABLES
SIGNALS
Signals
Display
ATTE
HOT
LOU
T ON
STBY
DOFF
DOFF
RAF / BLAC OUT
PUL
Reason
Solution
When the stove switches off (normal or caused by
A new ignition is attempter when the stove has an alarm) it is necessary to wait until it cools down
just been switched off (normal switch-off or completely, therefore clean the brazier.
caused by an alarm).
The stove can only be re-ignited when these
operations have been performed.
In this mode the stove does not work with a
temperature level but works in manual with 5
Room thermostat set at maximum value.
powers. To escape this function just lower the
room temperature using button 2.
In this mode the stove only works at 1st power
independently from the power set. To escape this
Room thermostat set at minimum value.
function just raise the room temperature using
button 3.
To exclude any external thermostat just disconnect
An external thermostat has been connected.
it.
The room thermostat probe is disconnected.
Other restoration operations must be carried out
The room thermostat probe is cut-off.
by an authorised technician.
In this mode the machine can be switched on/off
using an additional thermostat (see “Mechanical
Stove off waiting for re-ignition.
thermostat function in energy saving mode”).
To exclude the following function just raise the
room temperature using button 3.
To exclude the re-ignition of the stove due to the
“Day-night temperature function” just hold button
Stove off due to “Day-night temperature function”
1 down for 3 seconds, taking the stove to OFF.
and in Stand-by to re-ignite.
To exclude the function completely, press button
4 and, holding it down, press 5.
To exclude the re-ignition of the stove due to the
“Day-night temperature function” just hold button
Stove off due to “Day-night temperature function”
1 down for 3 seconds, taking the stove to off.
and in Stand-by to re-ignite.
To exclude the function completely, press button
4 and, holding it down, press 5.
After the complete cooling cycle the stove will reNo current on the main power supply.
ignite automatically.
The automatic brazier cleaning is performed at
pre-established intervals of continued working.
Automatic brazier cleaning is in progress.
The automatic cleaning does not start if the stove
is in 1st power.
PRODUCT DISPLAY TABLES
39
Chapter 9
ALARMS
Signals
Display
Reason
Indicates the presence of an alarm
FUM FAIL
Fault correlated to the flue exhaust
motor.
FUMI TC
Fault correlated to the flue probe
HIGH TEMP
Excessive pellet feed.
DEPR FAIL
The door is not closed correctly.
The ash drawer is not closed
correctly.
The depression sensor is faulty.
The combustion chamber is dirty.
The flue exhaust pipe is blocked.
NO ACC
40
The pellet feed-box is empty.
Pellet feed calibration in adequate.
NO ACC
BLAC OUT
No current during the ignition phase
NO PELL
The pellet feed-box is empty.
No pellet feed.
The motor reducer does not feed
pellets.
ATTE +
ALLARME
Attempt to release the alarm with
stove still in cooling mode
Solution
It is on in the presence of one of the alarms described below
and is accompanied by the relative signal in display D1, which
identifies the cause. To reset the alarm, just hold key 1 down
for 3 seconds when the stove is completely cold.
The restoration operations must be carried out by an
authorised technician.
The restoration operations must be carried out by an
authorised technician.
Adjust pellet flow (see “Pellet feed adjustment”).
Other restoration operations must be carried out by an
authorised technician.
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Check cleanliness of the flue pipe and the combustion
chamber.
Other restoration operations must be carried out by an
authorised technician.
Check for the presence of pellets in the feed-box.
Adjust pellet flow (see “Pellet feed adjustment”).
Check the procedures described in the “Ignition” chapter.
Other restoration operations must be carried out by an
authorised technician.
Take the stove to off conditions using key 1 and repeat the
procedure described in the “Ignition” chapter.
Other restoration operations must be carried out by an
authorised technician.
Check for the presence of pellets in the feed-box.
Adjust pellet flow (see “Pellet feed adjustment”).
Other restoration operations must be carried out by an
authorised technician.
Every time the stove displays one of the alarms listed above it
will switch-off automatically.
The stove will block any release attempt during this phase,
showing the alarm itself and ATTE alternately on the display.
The alarm can only be released using button 1 when it switchoff has been completed.
PRODUCT DISPLAY TABLES
Chapter 9
LUMINOUS INDICATORS
Signals
Display
Reason
It indicates
functioning
weekly
Solution
programmer
It is on when the weekly programmer is active.
For all settings relative to the following function see the
“Weekly programmer” function.
It is on/off when the room temperature is below/above the
It indicates the “Room thermostat” set threshold.
function
To modify the temperature threshold, use keys 2 and 3 during
normal functioning.
It is on when the “Day-night temperature function” is active.
To enable/disable the “Day-night temperature function” just
It indicates the “Day-night temperature
press button 4, and holding it down, press button 5. For all
function”
settings relative to the following function, see the Day-night
temperature function paragraph.
It is on when the electrode is deactivated.
It indicates deactivation of the ignition
To restore the functioning of the component, contact an
electrode
authorised technician.
It indicates functioning of the flue It is on when the flue exhaust motor is active.
motor
If it flashes, contact an authorised technician.
It is on when the pellet feed motor is active.
It indicates functioning of the pellet
During normal functioning the following indicator switches
feed motor
on flashing.
It indicates functioning
tangential fan
of
the
It is on when the tangential fan is active.
It is on when the ducting motor is active.
It indicates the functioning of the If flashing, check the “Mechanical thermostat functioning for
motor for ducting hot air
ducting motor control” paragraph.
Normally this indicator is ALWAYS off.
The indicator will flash to indicate a fault in the feed-box
It indicates the functioning of the
temperature probe.
feed-box temperature probe
To restore the functioning of the component, contact an
authorised technician.
It does not indicate any functioning
This indicator must always be off
Every time a key is pressed on the remote control the indicator
must switch on.
It indicates the communication If the indicator is always on it indicates that the communication
between remote control and stove
between remote control and stove is blocked.
To restore the functioning of the component, contact an
authorised technician.
PRODUCT DISPLAY TABLES
41
Chapter 10
WARRANTY
EXTRAFLAME S.p.A. reminds you that the manufacturer is the owner of the rights envisioned by the
Legislative Decree dated 2 February 2002, n. 24 and the following warranty does jeopardise these
rights.
This warranty certificate, granted by Extraflame S.p.A., with offices in Montecchio Precalcino (VI), via
dell’Artigianato 10, refers to all stove components supplied by Extraflame S.p.A. and is extended to the free
repair or replacement of any part of the defective appliance, on the condition that:
™ the same defect is detected within 2 YEARS from the product delivery date and is communicated to
an Extraflame S.p.A. After-Sales Centre within 2 months from its discovery;
™ is recognised as such by an Extraflame S.p.A. After-Sales Centre
No cost or expense will be charged to the client for interventions that the Extraflame S.p.A. After-Sales
Centre will carry out if provided by the warranty certificate.
WARRANTY CONDITIONS
The warranty is considered valid on the condition that:
1. The stove is installed in compliance with the Standards in force on this subject, the prescriptions
contained in this manual and professionally qualified staff.
2. The customer has filled-in and signed the warranty certificate, validated by the Extraflame S.p.A.
Technical After-sales Service or the dealer.
3. The warranty document, filled-in and accompanied by the receipt, must be kept and shown to staff of
the Extraflame S.p.A. Technical After-sales Service in the case of intervention.
The warranty is not considered valid in the following cases:
1. The warranty conditions described above have not been respected.
2. Installation has not been performed with respect to the Standards in force regarding the provisions
described in this manual.
3. Negligence of the customer due to lack of or incorrect maintenance of the product.
4. Presence of electric and/or hydraulic plants that do not comply with the standards in force.
5. Damages deriving from atmospheric agents, chemicals, electro-chemicals, improper use of the
product, modifications or tampering of the product, inefficacy and/or unsuitability of the flue and/or
other causes not deriving from the manufacture of the product.
6. Damage caused by normal corrosion or deposits typical of the central heating systems (condition
valid for water products).
7. Damage caused to the stove owing to the use on non-original spare parts or consequences of
interventions carried out by technical staff not authorised by Extraflame S.p.A.
8. Improper or negligent use of the stove.
9. All damage caused by transport. It is therefore recommended to carefully check the goods on
receipt, informing the dealer of any damage immediately, making a note on the transport document
and on the carrier’s copy.
42
WARRANTY
Chapter 10
Extraflame S.p.A. is not liable for any damage/injury that can, directly or indirectly, affect persons, objects
and pets as a consequence of failure to comply with the prescriptions indicated in this manual and the
standards in force regarding installation and maintenance of the appliance.
The following are excluded from the warranty:
™ The gaskets, all ceramic or toughened glass, coverings and cast iron or Ironker grids, the painted,
chrome or gold -plated details, the majolica, the handles and the electric cables.
™ Colour variations, crackles and slight size differences f the majolica parts are not a reason for claims, as
they are natural features of the materials themselves.
™ Masonry work.
™ The plant particulars for the production of domestic water not supplied by EXTRAFLAME S.p.A. (water
products only).
™ The heat exchanger is excluded from the warranty unless an adequate anti-condensate circuit is
realised (water products only).
™ The warranty also excludes any calibration or regulation interventions of the product in relation to the
type of fuel or the type of installation.
™ The operations required to vent the air from the hydraulic system or from the product.
Further clauses
If during normal use of the product defective or badly working particulars should be detected, the
replacement of such particulars will be free of charge, ex dealer who made the sale or ex our area AfterSales Centre.
For products sold abroad, the same situations will always be free of charge, ex our establishment, with the
exception of particular conditions agreed during negotiations with the foreign distributor.
In case of replacing particulars, the warranty is not extended.
No compensation will be paid for the time the product is inefficient.
This is the only valid warranty and no one is authorised to issue others in name or on behalf of
EXTRAFLAME S.p.A.
Recommended inspection (with payment)
Extraflame recommends that the functional inspection of the product is performed by an Extraflame
authorised Technical After-Sales Centre, which will supply all information for correct use.
WARRANTY INTERVENTION
The request for information must be sent to the dealer.
LIABILITY
EXTRAFLAME S.p.A. does not grant any compensation for direct or indirect damages caused or dependant
by the product.
LAW COURT
The Vicenza Law Court is elected as the competent court for any disputes.
WARRANTY
43
Chapter 11
QUALITY CONTROL
Document to be kept and produced if an intervention is requested under warranty
Name
Surname
Address
Post code
Municipality of residence
Province
Telephone
Model
Serial N°.
Dealer
Date of Purchase
IMPORTANT: ‰ I accept ‰ I do not accept
Information note for the purpose and effect of Legislative Decree 196/2003 - Your personal data is processed by the company with full respect of the Legislative
Decree 196/2003 for the entire duration of the contractual relationship and subsequently, in order to fulfil all legal requirements as well as to efficiently manage
the commercial relationships. The data can only be communicated to other external subjects to protect credit and for better management of our rights relative
to individual commercial relations, as well as communication to third parties due to specific obligations of the law. The affected body has the faculty to exert
the rights recognised in art. 7 of the stated decree
44
QUALITY CONTROL
Notes
45
Notes
46
Notes
47
Stufe a Pellet
EXTRAFLAME S.p.A.
Via Dell’Artigianato, 10
36030 MONTECCHIO PRECALCINO
Vicenza - ITALY
Tel. 0445/865911
Fax 0445/865912
http://www.lanordica-extraflame.com
E-mail: info@extraflame.com
Extraflame reserves the right to vary the features and data given in this document at any time without
forewarning, in order to improve its products.
This manual, therefore, cannot be considered as a contract for third parties.
This document is available at www.extraflame.it/support
004275550 - INGLESE
Manuale utente Comfort Plus
REV 004 081009
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