Whirlpool | WFW97HEXR | sales resource guide new - Creative Channel Services

DUET PREMIUM LAUNDRY PAIRS
SALES RESOURCE GUIDE
®
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BUILT WITH AMERICAN PRIDE
Not only does America love Whirlpool brand, we proudly design, engineer
and assemble our Duet® premium laundry pairs right in the Midwest.
Plus, we bring nearly 100 years of laundry leadership to the table.
Cover models with optional pedestals: WFW97HEXR, WE/GD97HEXR, XHPC155XR & WFW97HEXL
Models on this page shown with optional pedestals and worksurface: WFW97HEXL, WE/GD97HEXL, XHPC155XL & XW29000XL
TAKING THE LAUNDRY
INDUSTRY BY STORM
AS INNOVATIVE ON THE INSIDE AS THE OUTSIDE
Industry leading design meets groundbreaking performance taking Duet laundry
to the next level. Not only is this lineup leading the way in laundry excellence,
it’s engineered to utilize 6th Sense™ technology in ways you never thought were
possible. These washers and dryers bring advanced performance and ultimate
efficiency that customers expect from Whirlpool brand.
®
6TH SENSE™ TECHNOLOGY
™
6th Sense technology is the most important
technology in this platform. Not only that, it’s
in both the washer and dryer to keep clothes
looking newer longer.* (Learn more on page 2.)
ADVANCED PERFORMANCE
Industry-exclusive Quiet Spin 360 technology
delivers the ultimate in vibration control.
Plus, Advanced Moisture Sensing perfectly
dries clothes without wasting energy.
(Learn more on pages 6 & 8.)
FEATURE FINDER
2 6th Sense ™ technology
4 Key features and benefits
of Duet ® premium washers
and dryers
6 Duet® premium
washer innovation
8 Duet® premium
dryer innovation
10Washer and dryer savings
12 Exclusive widescreen LCD
14Demo modes
15 Laundry 1-2-3 ™ design
options and appliance
care essentials
16Washer and dryer consoles
ULTIMATE EFFICIENCY
The industry’s most resource-efficient
pair** saves enough to pay for itself! The
EcoBoost™ option drives additional energy
efficiency in both the washer and dryer for
ultimate savings. (Learn more on page 10.)
18Duet® premium laundry
model lineup
2
0Sales materials and
knowledge check
keeps clothes looking newer longer*
NOTE: Not all features are available on all models.
*Compared to traditional top load washers. **Among leading brands, based on equal weighting of energy and water usage, electric dryers only.
1
THE FUTURE OF
FRONT LOAD IS NOW
WHAT IS 6TH SENSE TECHNOLOGY?
™
It’s the most important technology in today’s laundry pairs. Whirlpool brand’s exclusive
6th Sense ™ technology is a package of intelligent systems that sense and manage
what was once beyond your control to keep clothes looking newer longer.*
HOW IT WORKS IN THE WASHER AND DRYER
Only Whirlpool brand’s 6th Sense ™ technology incorporates a combination of
sensory intelligence into each load of laundry customers wash and dry.
THE 6TH SENSE TECHNOLOGY ADVANTAGE
™
Keeps clothes looking newer longer! * No matter the clothing type, the washer adapts
to provide just the right amount of wash action and detergent for gentle cleaning.
Because of advanced sensor technology in the dryer, loads are thoroughly dried
and they get precise results even with bulky items like comforters or jeans.
Duet® premium laundry pairs with 6th Sense™
technology help colors stay richer and brighter.*
Look for the 6th Sense ™ technology logo throughout
the guide for features enabled by this new innovation.
2
*Compared to traditional top load washers.
With nearly 100 years of laundry leadership, we know more
than any other brand about fabric care. Our Institute of Fabric
Science washes more than a million loads of laundry yearly.
This research has allowed us to develop the perfect balance of
mechanical, thermal and chemical components that are key to
6th Sense ™ technology and extending the life of clothes.
Washer
Dryer
MECHANICAL COMPONENT
Clothing moves through a cleaning
solution while also tumbling,
rinsing, rolling over and spinning.
TUMBLING COMPONENT
Clothes tumble through the dryer
drum. This movement promotes drying
even when heat is not added.
+ Adaptive wash actions
+ Adaptive tumbling
+ Quiet Spin 360 technology
+ Quad baffles
Up to 16 wash actions adapt to
the selected fabric type. Plus, the
washer adapts to any environment
for ultimate vibration control.
The dryer senses the load and assigns the
appropriate level of tumbling for each load
for even drying. In addition, Quad baffles
help prevent clothes from riding the drum.
THERMAL COMPONENT
Water temperature determines the
strength of the chemical action.
THERMAL AND AIRFLOW COMPONENTS
Varying levels of heat are used
depending on fabric type.
+ Care Control temperature
management system
+ Advanced Moisture Sensing system
Additives are dispensed at their
ideal temperature for deeper
cleaning. Get optimal results with
cold water wash using less than
12 gallons of water per cycle.
Only dryers with this technology actively
engage 3 different sensors: inlet and
outlet thermistors and moisture sensors.
This system promotes more uniform
drying while using less energy.
CHEMICAL COMPONENT
When detergent mixes with water
it releases cleaning enzymes that
are attracted to dirt and oils.
STEAM COMPONENT
A fine mist of water is sprayed into a
heated drum to create steam. When
activated it can help relax wrinkles.
+ Direct Inject wash system
+ Precision Dispense, "Plus" or "Ultra"
+ Enhanced Touch Up Steam cycle
enabled by 6th Sense™ technology
Detergent and additives are evenly
distributed throughout the cycle at just
the right time for optimal cleaning.
Load size is sensed and time is selected
so wrinkles are reduced and clothes
are refreshed no matter the load.
Customers can keep clothes looking newer longer.*
It's all made possible with 6th Sense™ technology.
Reference your 6th Sense™ technology
front load washer sheet while on the
sales floor for a feature refresher.
*Compared to traditional top load washers.
3
FEATURES ON DUET PREMIUM WASHERS
®
Duet premium washers deliver a host of intelligent
features enabled by 6th Sense technology.
®
®
QUIET SPIN 360 TECHNOLOGY
EXCLUSIVE
Industry-exclusive Quiet Spin 360 technology delivers the ultimate
in vibration control. Now customers can own a washer that
adapts to any environment, including upper floor installation, and
be assured of great spin performance and vibration control.
A TRIO OF PRECISION DISPENSE SYSTEMS
Customers can get Precision Dispense or step-up to
“Plus” and “Ultra” systems. Detergent and additives are
released at the correct time during the cycle to penetrate
fabrics and virtually eliminate pretreating.
DIRECT INJECT WASH SYSTEM
Automatically senses the size of each load to use just the right
amount of water and deliver great cleaning. The wash system is
10% more gentle * while delivering better cleaning performance.
5.0 CU. FT. I.E.C. EQUIVALENT** CAPACITY
Wash up to 20 pairs of various size jeans in a single load. The washer’s
5.0 cu. ft. I.E.C. equivalent** capacity wash drum offers enough space
to handle larger loads and bulky items. Plus, the washer adapts for
small loads so water is conserved even when washing a single item.
16-HOUR FANFRESH™ OPTION WITH
DYNAMIC VENTING TECHNOLOGY™ (DVT)
EXCLUSIVE
Wash and dry a small load right in the washer!† The built-in
washer fan activates after the wash cycle is over, tumbling
clothes for up to 16 hours. In addition, this option can be used
without a cycle to begin drying out the wash drum.
ECOBOOST™ OPTION
EXCLUSIVE
Get additional energy efficiency and optimal cleaning performance at
once. This option slightly lowers water temperature and increases wash
time to use less energy while still delivering supreme cleaning.
AMERICA’S BEST-SELLING
4
*Compared to traditional top load washers. **Equivalent volume per I.E.C. International Standard,
4th Ed., based on 4.3 cu. ft. DOE measurement. †Based on a 3 lb load of lightweight fabrics.
††Euromonitor, 2009.
FEATURES ON DUET PREMIUM DRYERS
®
Clothing is gently dried in the most efficient way
with innovations unique to this model lineup.
EXCLUSIVE
ADVANCED MOISTURE SENSING & QUAD BAFFLES
Three active built-in sensors read temperature and moisture
levels so the cycle ends when clothes are perfectly dry without
wasting time and energy. Four staggered baffles increase
dryer effectiveness and promote balanced tumbling.
ADAPTIVE TUMBLING
The dryer senses temperature and moisture levels and
assigns the appropriate level of tumbling for each load.
Adaptive tumbling provides gentle fabric care and excellent
drying performance for both large and small loads.
STEAM CYCLES
In the dryer, steam-enhanced cycles help relax wrinkles
and refresh loads. Clothes go from lying there to ready
to wear without rewashing. In addition, the Quick Refresh
steam cycle can revive an outfit in just 15 minutes.
7.4 CU. FT. CAPACITY
Dry bulky comforters with ease thanks to the
7.4 cu. ft. capacity. Plus, small items are dried without
wasting energy. Not only that, the quad baffles keep even
small loads actively tumbling for efficient drying.
STAINLESS STEEL DRYER DRUM
The smooth surface provides a premium look and protects fabrics. Not
only that, our stainless steel is a more durable, thicker gauge!
EXCLUSIVE
ECOBOOST ™ OPTION
Activate this option to save energy by extending the cycle
time by a few minutes and lowering the dryer temperature.
Works with any non-Steam, non-Sanitize cycle.
LAUNDRY BRAND
††
5
6th Sense technology is the Whirlpool brand difference™ that
provides optimal quietness with superb vibration control
without sacrificing ultimate cleaning. Pair this intuitive
washer with the dryer for the perfect laundry package.
®
ULTIMATE VIBRATION
CONTROL
QUIET SPIN 360 TECHNOLOGY
EXCLUSIVE
Industry-exclusive Quiet Spin 360 technology delivers the ultimate
in vibration control. Now customers can own a washer that
adapts to any environment, including upper floor installation, and
be assured of great spinning performance and vibration control.
HOW IT WORKS: THREE KEY COMPONENTS
1. Two balancing rings, both with 26
ball bearings, one in the front and
the other in the back of the wash
basket easily handle loads at top
speeds while maintaining control.
Other brands use only a single ring
with just 9 ball bearings!
2. The accelerometer on the cabinet
uses a microprocessor to measure
the washer’s movement. It
recalibrates for every load size and
monitors continuously throughout
the cycle for optimal spin speeds.
DIRECT DRIVE
MOTOR BENEFITS
•Delivers Cradle Clean ™
wash action
•Easily spin a 5.0 cu. ft. I.E.C.
equivalent* capacity load
•Improved energy savings
•Improved reliability
3. An improved 6-point
suspension system is tuned to
handle even the largest loads
and fastest spin speeds.
BENEFITS
• Recalibrates for every load so the largest loads stay balanced at optimal
spin speeds, unlike competitors who reduce spin speeds to stay balanced
• Even on soft floors this intuitive system adjusts to accommodate its location
• If the washer is moved to a new location, it learns
the characteristics of the new install
• Delivers more centered spin performance, allowing
for installation virtually anywhere
6
*Equivalent volume per I.E.C. International Standard, 4th Ed., based on 4.3 cu. ft. DOE measurement.
MADE TO DELIVER ULTIMATE CLEANING
ECOBOOST™ OPTION
EXCLUSIVE
This option slightly lowers water temperature and minimally
increases mechanical action to use less energy while still
delivering great cleaning and gentle performance.
16-HOUR FANFRESH™ OPTION WITH
DYNAMIC VENTING TECHNOLOGY ™ (DVT)
EXCLUSIVE
A built-in fan begins the drying process in the washer. It
activates after the cycle, tumbling clothes for up to 16 hours so
you can wash and dry a small load right in the washer!** It can
dry up to 5 basketball uniforms without using the dryer. Plus,
run the fan to begin drying out the washer in between loads.
• Activate this option for the fan and tumbling to automatically
start at the cycle’s end for up to 16 hours
• In addition, it may be used independently without a wash cycle
BENEFITS
•Dry a small load in the washer overnight**
•Saves dryer energy by starting the
drying process in the washer
PRECISION DISPENSE ULTRA
EXCLUSIVE
No other brand has a more precise dispensing system.
A removable cartridge holds multiple doses of detergent.
Depending on load size and fabric type, the dispenser will dose
multiple injections of detergent solution while the washer fills
for superior cleaning performance (Model WFW97HEX only).
HOW IT WORKS (WFW97HEX ONLY)
1. On first use, the customer must select detergent concentration
and water hardness using the full-color widescreen LCD. Repeat
this step only if another detergent concentration is used for
different loads.
Models: WFW97HEXR & XHPC155XR
SEE HOW “ULTRA” COMPARES TO
OUR OTHER DISPENSING SYSTEMS
2.A removable detergent cartridge ensures that the correct
dosing is dispensed on each load.
3.Detergent mixes with water at the right time to penetrate
fabrics and virtually eliminate pretreating.
4.When the detergent is low, the LCD screen displays
an alert. Press start again on the cycle to override.
PRECISION DISPENSE ULTRA
(MODEL WFW97HEX)
PRECISION DISPENSE PLUS
(MODEL WFW95HEX)
PRECISION DISPENSE
(MODEL WFW94HEX)
DETERGENT LIQUID
X
X
X
DETERGENT POWDER
X
X
X
X
OXI
BLEACH
FABRIC SOFTENER
BULK DISPENSER
(UP TO 36 LOADS )
†
X
X
X
X
X
X
X
BENEFITS
• Better cleaning using less detergent
• Holds enough 6X concentrated
detergent to clean up to 36 loads
• Uses nearly 10% less HE detergent
**Based on a 3 lb load of lightweight fabrics.
†Based on 6X concentration of HE detergent.
7
Now customers can get a dryer with efficient performance
enabled by 6th Sense ™ technology. Adaptive tumbling,
ideal temperature and optimal airflow combine so loads
are dried to perfection while using less energy.
INDUSTRY’S MOST
DYNAMIC DRYING
ADVANCED MOISTURE SENSING SYSTEM
EXCLUSIVE
Three active built-in sensors read incoming air temperature, exhaust
air temperature and moisture levels so that the drying cycle can
end when everything is perfectly dry, saving time and energy.
QUAD BAFFLES
EXCLUSIVE
Four interior staggered baffles keep clothes tumbling in the drum for
ultimate drying. While most dryers just have three, this innovative
design promotes balanced tumbling keeping clothes from riding
the baffle. Point out the difference in number of baffles to customers.
HOW IT WORKS
1.An inlet thermistor on the heater box checks temperature
of incoming hot air.
2.Moisture sensing strips give a signal when there’s moisture
and calculate the number of damp hits.
3.An outlet thermistor measures heat coming out of the duct.
4.The four baffles keep clothes actively tumbling.
When the temperatures of the inlet and outlet thermistors reach
a set point and there are no more damp hits, the load is dry.
Competitive models have moisture strips, but only Duet® premium
dryers actively engage 3 different sensors. Our dryers sense whether
an item is fully dry or just dry on the outside. If extra time is needed
it's automatically added so clothes are dried to perfection.
BENEFITS
•Even jeans and bulky comforters are
thoroughly dry by cycle’s end
•Single items dry quickly while conserving energy
•Keeps clothes looking newer longer*
8
*Compared to traditional top load washers.
QUIET TUMBLING
Cross-sectional view
SILENTSTEEL™ DRYER DRUM
C
EXCLUSIVE
Uses three-layers of material to dramatically minimize
noise level. The middle layer is made of a sound-dampening
material that covers the entire dryer drum.
B
Plus, it has a brushed look that provides a showroom appearance for
years to come, so the dryer looks newer longer. (Model WE/GD97HEX)
THINK OF IT THIS WAY
A
A. 430-Grade stainless steel
B. Sound-dampening laminate
C. Galvanized coating
It’s like ringing a bell! When you put your hand around a bell and
try to ring it, the sound is dampened. Show customers the difference
in sound-dampening quality by tapping on the dryer drum of
WE/GD97HEX and compare it to that of other competitive models.
STAINLESS STEEL DRYER DRUM
The smooth surface delivers a premium look and
protects fabrics. Not only that, our stainless steel is
a more durable, thicker gauge!
(Models WE/GD95HEX & WE/GD94HEX)
STEAM
Refresh a full load of clothes in as little as 20 minutes!
The Enhanced Touch Up Steam cycle enabled by
6th Sense ™ technology senses load size and type
of fabric, then assigns just the right time.
In addition, the Quick Refresh steam cycle can revive
items in just 15 minutes. Select models can refresh up to
12 items! It’s ideal for those items customers would rather
not rewash. Plus, an innovative Y-connector draws from the
existing water line with no need to manually fill a reservoir.
BENEFITS
•Refresh a full load of clothes in
as little as 20 minutes
•Keeps clothes looking newer longer*
ECOBOOST ™ OPTION
EXCLUSIVE
Activate this option to save energy by utilizing a dual-wattage
heating element and slightly extending the cycle time. Savings
are accrued by using 1/2 the wattage to maintain the same great
performance. Works with any non-Steam, non-Sanitize cycle.
Turn the page to see the savings!
Models: WE/GD97HEXR & XHPC155XR
*Compared to traditional top load washers.
9
Powered by 6th Sense technology, the entire Duet
washer lineup exceeds ENERGY STAR qualification with
an eco-friendly CEE Tier 3 * rating. Plus, this front load
lineup delivers dryers with efficiency features, too!
®
®
®
THE PAIR THAT WAS
MADE TO SAVE
SAVINGS IN THE WASHER
AND THE DRYER!
THE EFFICIENCY OF FRONT LOAD WASHING
The eco-friendly CEE Tier 3 * rating, awarded only to the most
efficient models, makes Duet® washers some of the highest
water- and energy-efficient washers customers can buy.
Plus, the EcoBoost™ option gives additional energy
efficiency without giving up cleaning or gentleness.
EFFICIENCY, EVEN IN THE DRYER
EcoBoost™ option in the dryer saves energy by slightly
extending the cycle time and using half of the wattage!
Plus, the Advanced Moisture Sensing system perfectly dries
loads without wasting additional time and energy.
WILL THE REAL COLD WATER
WASH PLEASE STAND UP ?
Don't let customers be fooled by those who claim to have eco-friendly
cycles. Some Cold Wash cycles on the market claim to save major
resources and money, while simultaneously wasting over 40 gallons
of water per cycle. Our cold wash cycle uses less than 12 gallons!
ASK
TELL
SELL
•What steps have you taken in order
to save money on your utility bills?
Many of us have taken steps to lower
utility bills like using HE light bulbs,
turning the heat down and taking
shorter showers. Those tactics only
save pennies on the dollar. Duet ®
washers and dryers offer efficiency
features that help save major cash!
Available on all Duet® premium
washer and dryer models
•What impact do you think your
existing appliances have on
your monthly energy bills?
10
*Based on the Consortium for Energy Efficiency qualified product ratings.
LIFETIME SAVINGS
PAY FOR THE PAIR!
82%
86%
**
**
LET’S DO THE MATH!
WASHER SAVINGS
UP TO
$132.
51
$71.
+
X 11
79
UP TO
UP TO
$2,247.
34
IN WATER
SAVINGS
PER YEAR
DRYER SAVINGS
UP TO
IN ENERGY
SAVINGS
PER YEAR
YEARS
UP TO
$92.
X 12
47
$1,109.
62
IN ENERGY
SAVINGS
PER YEAR
YEARS
IN LIFETIME
ENERGY SAVINGS††
IN LIFETIME
WATER AND
ENERGY SAVINGS†
GRAND TOTAL
SAVE
UP TO
$3,356. !
96
**Compared to pre-2004 traditional washers. †Compared to pre-2004 traditional washers, based on average use, 11-year life.
††Compared to a traditional top load pair, electric models only, based on average use, 12-year life, when paired with a Duet ® washer.
11
We’re bringing innovation with a fresh, new face! Our Duet
premium washers and dryers make a stylish centerpiece for any
laundry space. Our newest pairs feature unique lines and chrome
accents. Color options include White, Cranberry and Lunar Silver.
®
WIDESCREEN LCD PUTS
CYCLE STARTUP
The full-color widescreen LCD display featured on this Duet®
premium laundry pair allows customers to select cycles more
intelligently. They can begin a cycle with just the touch of
a button or customize a cycle exactly to their liking.
PRECISION DISPENSE PLUS
The LCD display also allows customers to input the proper
detergent concentration and water hardness needed for Precision
Dispense Ultra to deliver the best fabric care possible.
12
YOU IN CONTROL
ON WASHER WFW97HEX
AND DRYER WE/GD97HEX
STAIN ASSIST LAUNDRY APP
Stubborn stains are a challenge for your customers. The Stain
Assist feature is here to offer useful suggestions that will help
keep their clothes looking white and bright, by providing
information on a number of common stains and soils.
SPECIALTY CYCLES LAUNDRY APP
This pair offers 14 specialty care cycles that help your
customers wash and dry those items that they might not
think of cleaning with a traditional laundry pair.
13
TAKE IT TO THE FLOOR
ENTERING DEMOS FOR MODELS
WFW97HEX & WE/GD97HEX
ENTERING DEMOS FOR MODELS
WFW95HEX & WE/GD95HEX OR
WFW94HEX & WE/GD94HEX
LCD screen demo (Washer and Dryer)
Control panel demo (Washer and Dryer)
•From OFF mode, press and hold START/PAUSE and
MORE INFO at the same time for 3 seconds and
then press START/PAUSE once within 5 seconds
• From OFF mode, press and hold START/PAUSE and
CONTROL LOCK at the same time for 3 seconds and
then press START/PAUSE once within 5 seconds
•This will show a sequence of screens to show
customers the details of the product, and
you can interact with the control panel
• This will show a sequence of indicator lights
to show customers the details of the product,
and you can interact with the control panel
Wash and spin demo (Washer only)
Wash and spin demo (Washer only)
• From the screen demo highlighted above,
press and hold SYSTEM SETTINGS and MORE
INFO at the same time for 3 seconds. This will
operate a short wash cycle as follows:
• From the control panel demo highlighted above,
press and hold CYCLE SIGNAL and CONTROL
LOCK at the same time for 3 seconds. This will
operate a short wash cycle as follows:
1. Child Lock routine
1. Child Lock routine
™
2. Cradle Clean wash motion
2.Cradle Clean ™ wash motion
3. Wash action
3.Wash action
4. High speed spin
4.High speed spin
™
5. FanFresh option
5.FanFresh ™ option
•Press POWER to end the sales demo
•Press POWER to end the sales demo
TELL CUSTOMERS ABOUT THE 6TH SENSE™ TECHNOLOGY ADVANTAGE!
ASK: How hesitant are you to wash delicates in the washer? How long do you put off washing jeans?
Because of 6th Sense ™ technology, specialized cycles take gentle care of items so customers
can keep clothes looking newer longer.* The Delicates cycle keeps lingerie silky and smooth.
Not to mention, the Jeans cycle thoroughly washes and dries your customers' favorite pants.
14
*Compared to traditional top load washers.
®
It takes more than hot water to clean the
washer! Sell customers Affresh ® washer cleaner
to remove or reduce odor-causing residue.
LAUNDRY 1-2-3 CUSTOM
DESIGN OPTIONS
™
Design a laundry room that does more than just wash and dry.
Laundry 1-2-3 ™ worksurfaces and pedestals are instant, customizable
solutions for organizing, sorting, treating and folding.
PEDESTALS
WORKSURFACES
Available in different sizes, pedestals create an ideal
ergonomic solution to ease loading and unloading. Not
only that, with their new design and chrome accents,
they look better than ever! Duet® premium laundry pairs
may be installed on our current pedestals, too.
Adding a worksurface to any front load
laundry pair creates an uninterrupted
work space to sort, treat and fold.
The innovative SpillGuard ™ surface
helps contain accidental spills.
NEW! 15.5" premium pedestals
with chrome handle
Model numbers: XHPC155X W | L | R
15.5" current pedestals
Model numbers: XHP1550V W
XHP1550W L | R
Model numbers: XW29000X W | L | R
10" current pedestals
Model numbers: WHP1000S W
XHP1000W R
W| White
COLOR OPTIONS
L | Lunar Silver
R | Cranberry
APPLIANCE CARE ESSENTIALS
®
AFFRESH WASHER CLEANER
LP CONVERSION KIT
4-WAY VENT KIT
Remove or reduce odorcausing residue from the
washer. (Part No. W10135699)
Part No. W10307153
Part No. W10323246
(Universal Midnight Gray)
WASHER DISPENSER
CARTRIDGE
Part No. W10298318RP
Order an extra for further
laundry customization.
(Part No. W10250743A)
DRYER RACK
STACK KIT
Part No. W10322470A
15
KNOW YOUR WASHER
Model shown: WFW97HEX
WASH CYCLES
WASH
TEMPERATURE*
SPIN SPEED
SOIL LEVEL
Sturdy colorfast
fabrics, heavily
soiled garments,
towels and jeans
Heavy Duty
Sanitize **
Hot
Warm
Cold
Extra High
High
Medium
Low
No Spin
Heavy
Normal
Light
Normally soiled
cottons, linens,
sheets and mixed
garment loads
Normal/
Casual
Sanitize **
Hot
Warm
Cold
Extra High
High
Medium
Low
No Spin
Heavy
Normal
Light
Whitest
Whites
Sanitize **
Hot
Warm
Cold
Extra High
High
Medium
Low
No Spin
Heavy
Normal
Light
Bulky Items
Sanitize **
Hot
Warm
Cold
High
Medium
Low
No Spin
Heavy
Normal
Light
Small loads of
lightly soiled
garments
Quick Wash
Hot
Warm
Cold
Extra High
High
Medium
Low
Sheer fabrics,
lingerie, sweaters
and lightly-soiled
shirts, blouses,
trousers, pants
and dresses
Delicate
Warm
Cold
Small loads of
items labeled
"handwash,"
undergarments
and washable
silks
Hand Wash
Swimwear and
items that need
rinsing only
Wet loads
of clothes
ITEMS TO WASH
Heavy-soiled
white fabrics
Blankets,
comforters
STEAM
OPTION
AVAILABLE
OPTIONS
CYCLE DETAILS
CYCLE TIME
Yes
Extra Rinse
Deep Clean
Presoak
EcoBoost ™
FanFresh ™
Delay Start
High-speed tumbling and a highspeed final spin help provide optimal
cleaning and reduce drying times.
1:36–1:48
Yes
Extra Rinse
Deep Clean
Presoak
FanFresh ™
Delay Start
This cycle combines medium-speed
tumbling and a high-speed spin.
This cycle is designed to provide
the most energy efficiency.
0:59–1:15
Yes
Extra Rinse
Deep Clean
Presoak
EcoBoost ™
FanFresh ™
Delay Start
Hot wash temperatures ensure
liquid chlorine bleach action. An
Extra Rinse helps remove any
bleach residue in clothes.
1:45–2:00
Yes
Extra Rinse
Deep Clean
Presoak
EcoBoost ™
FanFresh ™
Delay Start
Uses an initial soak to completely
saturate the load, followed by medium
wash speeds and a medium-speed
spin to maintain load balance.
1:10–1:30
Heavy
Normal
Light
No
Extra Rinse
FanFresh ™
Delay Start
For small loads (3–4 items) needed
quickly. This cycle combines highspeed tumbling, a shortened
wash time and a high-speed spin
for reduced drying times.
0:22–0:40
Extra High
High
Medium
Low
No Spin
Normal
Light
No
Extra Rinse
FanFresh ™
Delay Start
This cycle combines low-speed
tumbling and low-speed spin for gentle
fabric care and reduced wrinkling.
0:36–0:44
Warm
Cold
Extra High
High
Medium
Low
No Spin
Normal
Light
No
Extra Rinse
FanFresh ™
Delay Start
Similar to the way garments are
hand-washed in a sink, this cycle
combines periods of low-speed
tumbling and soaking. NOTE: Use
mesh garment bags as needed.
0:28–0:36
Rinse & Spin
Warm
Cold
Extra High
High
Medium
Low
No Spin
N/A
Extra Rinse
FanFresh ™
Delay Start
This cycle adds water, then uses highspeed tumbling and an extra high-speed
spin. For some fabrics, you may wish to
set the spin speed to a lower setting.
0:29–0:33
Drain & Spin
N/A
Extra High
High
Medium
Low
N/A
No
FanFresh ™
Delay Start
Use Drain & Spin to remove excess
water from the load by choosing
Rinse/Drain & Spin and turning
off Extra Rinse. Spin speeds can
be set to a lower setting.
0:18–0:22
Sanitize **
Hot
Extra High
High
Medium
Heavy
Normal
Light
Yes
Extra Rinse
Deep Clean
Presoak
FanFresh ™
Delay Start
Maintains heat and uses more
water to flush out allergens
such as ones exposed to dander
from normally-soiled items.
1:40–1:55
Warm
Cold
Medium
Low
No Spin
Heavy
Normal
Light
No
Extra Rinse
Presoak
FanFresh ™
Delay Start
Cycle combines low-speed tumbling
and medium-speed spins to provide
gentle care for jeans and denims.
1:05–1:20
N/A
Use monthly with Affresh ® cleaner
to cleanse the interior of the washer.
Make sure no clothes are in the
washer. The Clean Washer light will
flash every 30 loads to remind you
to run the Clean Washer cycle.
1:05
Varies
Varies
Sturdy garments
and household
items exposed
to possible
allergens
Allergen
Jeans and
denims
Jeans
†
No clothes
in washer
Clean Washer
cycle with
Affresh ®
Varies by
cycle. See LCD
for details on
individual cycles.
Specialty
cycles
N/A
N/A
N/A
No
N/A
Specialty cycles provide custom
cycles for tackling common household
cleaning tasks. Refer to the on-screen
description for the individual cycles for
additional details and available settings.
Custom
My Cycle
N/A
N/A
N/A
No
N/A
Save your favorite cycle and
setting combinations.
N/A
N/A
N/A
No
NOTE: Not all features are available on all models. Bold type indicates default settings.
All temperature selections feature a Cold rinse, except Warm, which features a warm wash and a warm rinse. **Cycles certified by NSF International
to reduce 99.9% of household bacteria. Bacteria tested were K. pneumonia, P. aureginosa, S. aureus. †Cycle certified by NSF International to reduce
up to 95% of tested allergens. Allergens tested were dust mites and pet dander.
*
16
AND DRYER CONSOLES
Model shown: WE/GD97HEX
ITEMS TO DRY
DRY CYCLES
DRYING
TEMPERATURE
DRYNESS
LEVEL
DEFAULT
TIME
AVAILABLE OPTIONS
CYCLE DETAILS
Heavyweight
items such as
towels or heavy
work clothes
Heavy Duty
High
More
Normal
Less
45
Damp Dry Signal
Wrinkle Shield ™
Reduce Static
EcoBoost ™
Use for drying large or heavy items.
Work clothes,
casual wear,
mixed cottons,
sheets and
corduroys
Normal
Medium
More
Normal
Less
38
Damp Dry Signal
Wrinkle Shield ™
Reduce Static
EcoBoost ™
Medium to large loads of mixed fabrics and items.
Jeans and
denims
Jeans
Medium
More
Normal
Less
50
Damp Dry Signal
Wrinkle Shield ™
Reduce Static
EcoBoost ™
For jeans and other denim-type fabrics.
Jackets,
comforters
and pillows
Bulky Items
Medium
More
Normal
Less
55
Damp Dry Signal
Wrinkle Shield ™
Reduce Static
EcoBoost ™
Use for drying large, bulky items and do
not overfill dryer drum. Rearrange items
partway through cycle to aid in drying.
Shirts, blouses,
permanent press,
synthetics and
lightweight items
Casual
Low
More
Normal
Less
35
Damp Dry Signal
Wrinkle Shield ™
Reduce Static
EcoBoost ™
For normal light- to medium-weight fabrics.
Undergarments,
blouses, lingerie
and performance
wear
Delicate
Extra Low
More
Normal
Less
35
Damp Dry Signal
Wrinkle Shield ™
Reduce Static
EcoBoost ™
For gently drying delicate items.
Small loads and
sportswear
Quick Dry
High
Medium
Low
Extra Low
Air Only
N/A
15
Wrinkle Shield ™
For small loads of 3–4 items.
Heavyweight
items
Timed Dry
High
Medium
Low
Extra Low
Air Only
N/A
40
Wrinkle Shield ™
Use for drying large or heavy items.
Shirts, blouses
and slacks
Quick
Refresh
Medium
N/A
12
Wrinkle Shield ™
Reduce Static
Use this cycle to refresh loads or light
wrinkles. Select the number of garments to
be refreshed. NOTE: Cycle time will increase
depending on number of garments.
Mixed loads
Enhanced
Touch Up
High
Medium High
Medium
N/A
20
Wrinkle Shield ™
Reduce Static
Use to remove wrinkles, including loads left in
the dryer too long. Dry time will automatically
adjust when the load size is sensed. Cycle
run time cannot be manually adjusted,
but Drying Temperature is selectable.
Varies by
cycle. See LCD
for details on
individual cycles.
Specialty
cycles
N/A
N/A
N/A
N/A
Specialty cycles provide custom cycles for
tackling common household cleaning tasks. Refer
to the on-screen description for the individual
cycles for additional details and available settings.
Custom
My Cycle
N/A
N/A
N/A
N/A
Save your favorite cycle and setting combinations.
All Duet premium washers and dryers feature similar cycles and options
®
17
MODEL LINEUP
Bold, highlighted type and plus (+) indicate a step-up.
Blue type indicates a 6th Sense™ feature.
The added bonuses
of Duet® premium
laundry pairs
18
WFW97HEX W | L | R
WE/GD97HEX W | L | R
Recommended dryer: WE/GD97HEX
+ Precision Dispense Ultra
+ Full-color widescreen LCD display
+ Laundry Apps: 14 Specialty cycles, Stain
Assist, Hints & Tips, Before You Call
5.0. cu. ft. I.E.C. equivalent* capacity
ENERGY STAR® qualified
CEE Tier 3** rated
Direct Inject wash system
Care Control temperature management system
Quiet Spin 360 technology
Ramp-up LED lighting
NSF Certified Allergen cycle
12 cycles / 6 temperatures
16 adaptive wash actions
NSF Certified Sanitary Steam cycles with heater
16-hour FanFresh™ option with
Dynamic Venting Technology™ (DVT)
EcoBoost™ option
Deep Clean Steam option
Up to 1,400 RPM max spin speed
Quiet Wash Plus system
38" (H) x 27" (W) x 31-1/2 " (D)
Recommended washer: WFW97HEX
+ Full-color widescreen LCD controls
+ Laundry Apps: 14 Specialty cycles,
Hints & Tips, Before You Call
+ SilentSteel™ dryer drum
7.4 cu. ft. capacity
Advanced Moisture Sensing system
Adaptive tumbling
Care Control temperature management system
EcoBoost™ option
Ramp-up LED lighting
13 cycles / 6 temperatures
Quick Refresh Steam cycle (Adjustable)
Enhanced Touch-Up Steam cycle
Static Reduce option
140-minute Wrinkle Shield™ Plus option
with Steam
Quiet Dry Ultra system
38-1/8" (H) x 27 " (W) x 31-1/8" (D)
WFW95HEX W | L | R
WE/GD95HEX W | L | R
Recommended dryers: WE/GD95HEX,
WE/GD94HEX
+ Precision Dispense Plus
+ NSF Certified Sanitary Steam cycles
with heater
+ Deep Clean Steam option
+ Oxi dispenser
+ Ramp-up LED lighting
5.0 cu. ft. I.E.C. equivalent* capacity
ENERGY STAR® qualified
CEE Tier 3** rated
Direct Inject wash system
Care Control temperature management system
Quiet Spin 360 technology
NSF Certified Allergen cycle
11 cycles / 5 temperatures
16 adaptive wash actions
16-hour FanFresh™ option with
Dynamic Venting Technology™ (DVT)
EcoBoost™ option
Up to 1,400 RPM max spin speed
Quiet Wash Plus system
38" (H) x 27" (W) x 31-1/2 " (D)
Recommended washers: WFW95HEX,
WFW94HEX
+ Quick Refresh Steam cycle (Adjustable)
+ Enhanced Touch-Up Steam cycle
+ 140-minute Wrinkle Shield™ Plus option
with Steam
+ Ramp-up LED lighting
+ Static Reduce option
7.4. cu. ft. capacity
Advanced Moisture Sensing system
Adaptive tumbling
Care Control temperature management system
Stainless steel dryer drum
EcoBoost™ option
11 cycles / 5 temperatures
Quiet Dry Ultra system
38-1/8" (H) x 27 " (W) x 31-1/8" (D)
*Equivalent volume per I.E.C. International Standard, 4th Ed., based on 4.3 cu. ft. DOE measurement.
**Based on the Consortium for Energy Efficiency qualified product ratings.
Models: WFW97HEX,
WE/GD97HEX
With full-color widescreen LCD
controls and Laundry Apps,
customers get unmatched fabric
care. Plus, the bulk dispensing
option makes it easier to wash a
load than ever before. Not only
that, the SilentSteel™ drum
delivers ultimate dryer quietness.
Models: WFW95HEX,
WE/GD95HEX
Clothes are brightened with
oxi dispensed by Precision
Dispense Plus and deep
cleaned with the NSF Certified
Sanitary Steam cycles and
Deep Clean Steam option. Plus,
steam in the dryer reduces
wrinkles and refreshes loads!
WFW94HEX W | L | R
WE/GD94HEX W | L | R
Recommended dryers: WE/GD94HEX,
WE/GD95HEX
+ 5.0 cu. ft. I.E.C. equivalent* capacity
+ Quiet Spin 360 technology
+ EcoBoost™ option
Direct Inject wash system
ENERGY STAR® qualified
CEE Tier 3** rated
Precision Dispense
Care Control temperature management system
NSF Certified Sanitize water temperature option
NSF Certified Allergen cycle
10 cycles / 5 temperatures
14 adaptive wash actions
16-hour FanFresh™ option with
Dynamic Venting Technology™ (DVT)
Up to 1,400 RPM max spin speed
Quiet Wash Plus system
38" (H) x 27" (W) x 31-1/2 " (D)
Recommended washers: WFW94HEX,
WFW95HEX
+ Advanced Moisture Sensing system
+ Stainless steel dryer drum
+ EcoBoost™ option
7.4 cu. ft. capacity
Adaptive tumbling
Care Control temperature management system
LED drum light
8 cycles / 5 temperatures
Quick Refresh Steam cycle
120-minute Wrinkle Shield™ Plus option
Quiet Dry Ultra system
38-1/8" (H) x 27 " (W) x 31-1/8" (D)
Models: WFW94HEX,
WE/GD94HEX
Quiet Spin 360 technology
minimizes vibration. This
innovation adapts to any
installation and recalibrates
for every load. Plus, the
Advanced Moisture Sensing
system dries even the
bulkiest items thoroughly
before ending the cycle.
COLOR OPTIONS
Available colors shown next to each model number
W | White
L | Lunar Silver
R | Cranberry
WFW97HEXL
BRAND
CLASSIFICATION
W= Whirlpool
LAUNDRY PLATFORM
FEATURE SET
PRODUCT TYPE
FW =
ED =
GD =
Ranges from 94–97.
The higher the number,
the more features.
HE=High-efficiency
Duet® premium
washer or
Resource
Saver® dryer
Front load washer
Electric dryer
Gas dryer
*Equivalent volume per I.E.C. International Standard, 4th Ed., based on 4.3 cu. ft. DOE measurement.
**Based on the Consortium for Energy Efficiency qualified product ratings.
YEAR OF
LAUNCH
X = 2010
COLOR
W= White
L = Lunar
Silver
R = Cranberry
19
“Wash and dry a small load right in the washer!”*
6th Sense technology keeps
™
“Colors stay richer and brighter
with 6th Sense™ technology.”**
SALES MATERIALS
Order support materials such as P-O-P and training documents
online 24 hours a day via whr.com or mywhirlpool.com. Please have
the form numbers for the materials you would like to order.
2010 DUET® PREMIUM
LAUNCH ENVELOPE
FALL 2010 WHIRLPOOL®
LAUNDRY CATALOG
Form No. WL100206
Cost: $3.00 each
2010 DUET®
PREMIUM LAUNDRY
SPECIFICATIONS SHEET
Form No. WL100237-KIT2
Cost: $5.00 each
Form No. WL100237B
Cost: $1.00/pad of 25
2010 DUET® PREMIUM LAUNDRY
POINT-OF-PURCHASE KITS
COMING SOON!
6TH SENSE®
TECHNOLOGY FRONT
LOAD WASHER SHEET
Form No. WT100192B
Cost: FREE (Pad of 25)
20
2010 ADVANTAGE
MAGAZINE
Summer 2010
Form No. WT100137
Fall 2010
Form No. WT100167
Cost: FREE
*Based on a 3 lb load of lightweight fabrics. **Compared to traditional top load washers.
“EcoBoost™ options give additional efficiency
without giving up gentleness.”
clothes looking newer longer.**
“No one can top the quietness of
SilentSteel™ technology.”
KNOWLEDGE CHECK
ACROSS
1. Remove or reduce odor-causing residue from
the washer with
washer cleaner. (Page 15)
2. Full-color widescreen
displays
let customers begin a cycle with just
the touch of a button. (Page 12)
10.
3. Industry-exclusive Quiet Spin 360 technology
delivers the ultimate in
control. (Page 6)
4. Depending on load size and fabric type, the
dispenser will dose multiple injections
of detergent solution while the washer fills for
superior cleaning performance. (Page 7)
1.
7.
3.
DOWN
5.
5.
9.
6.
2.
option lowers water temperature
and minimally increases mechanical
action to use less energy while still
delivering great cleaning. (Page 4)
6. 6th Sense ®
is a package of intelligent
systems that sense and manage what was once
beyond your control. (Page 2)
7.
option begins the drying
process in the washer. (Page 7)
8.
cycles help relax wrinkles
and refresh loads. (Page 9)
8.
4.
9. The
dryer drum uses threelayers of material to dramatically
minimize noise level. (Page 9)
10.With
sensing, three active built-in sensors
read incoming air temperature, exhaust air
temperature, and moisture levels. (Page 8)
To learn more about Duet laundry pairs and other Whirlpool laundry
pairs see Brand Academy for video demonstrations or visit whirlpool.com
®
®
21
America’s best-selling laundry brand* proudly designs, engineers and assembles
new Duet® premium laundry pairs right in the U.S.A. We employ over 20,000
U.S. workers, many of whom help assemble this Duet® premium lineup in Ohio.
With 100 years of laundry leadership, we’re driving the future of appliances.
whirlpool.com
*Euromonitor International, 2009.
®Registered trademark/™Trademark of Whirlpool, U.S.A. ©2010 Whirlpool Corporation. All rights reserved.
All other trademarks are owned by their respective companies. Form No. WT100196. Printed in the U.S.A. 8/10. TRG10274.
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