ZMODO | Funlux | Specifications | ZMODO Funlux Specifications

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1 Before using this product... ......................................... 1.1 1.1 Understanding the manual .............................................................................................. 1.1 How this manual is organized .............................................................................................. 1.1 Manual Conventions ................................................................................................................ 1.2 1.2 Safety Precautions ............................................................................................................... 1.3 1.3 Minimum Requirements ................................................................................................... 1.3 2 Product Introduction ................................................... 2.1 2.1 Product Overview ................................................................................................................ 2.1 2.2 Technical Specifications .................................................................................................... 2.2 NVR (ZP-NE14-S) ....................................................................................................................... 2.2 IP Camera (ZP-IBT15-S) ........................................................................................................... 2.3 2.3 Package Contents ................................................................................................................ 2.4 2.4 Getting Familiar with your NVR ..................................................................................... 2.6 Main Functions & Features .................................................................................................... 2.6 Front Panel ................................................................................................................................... 2.7 Rear Panel ..................................................................................................................................... 2.7 Mouse ............................................................................................................................................ 2.8 3 First-time Setup ............................................................ 3.1 3.1 NVR Installation.................................................................................................................... 3.1 HDD Installation ......................................................................................................................... 3.1 Connecting your NVR .............................................................................................................. 3.5 Connecting an External Alarm .............................................................................................. 3.6 3.2 Camera Installation ............................................................................................................. 3.6 Connecting the cameras to the NVR ................................................................................. 3.6 Mounting the Camera ............................................................................................................. 3.9 3.3 NVR First-Time Startup....................................................................................................3.10 Startup Guide Explained .......................................................................................................3.11 3.4 Home Screen Introduction.............................................................................................3.12 Main Menu .................................................................................................................................3.13 New Notification ......................................................................................................................3.13 Single View .................................................................................................................................3.13 Quad View ..................................................................................................................................3.13 Playback ......................................................................................................................................3.13 Logout / Shutdown .................................................................................................................3.13 4 Using the NVR ............................................................... 4.1 4.1 Main Menu Detailed ........................................................................................................... 4.1 General Settings ......................................................................................................................... 4.1 Device Management ................................................................................................................ 4.8 Network Settings .....................................................................................................................4.11 3
Event Management.................................................................................................................4.13 4.2 Camera Controls ................................................................................................................4.18 Image Setting ............................................................................................................................4.18 Zoom ............................................................................................................................................4.19 Playback ......................................................................................................................................4.20 4.3 Remote-viewing Setup ....................................................................................................4.22 4.4 Updating your NVR...........................................................................................................4.26 From your NVR (via USB)......................................................................................................4.26 5 Support .......................................................................... 5.1 5.1 Troubleshooting ................................................................................................................... 5.1 5.2 Warranty.................................................................................................................................. 5.3 5.3 Funlux Support ..................................................................................................................... 5.7 4
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Before using this product...
1.1 Understanding the manual
How this manual is organized
This manual is specifically organized to provide comprehensive instructions for
full setup and basic operation of your NVR when read front-to-back. The
contents of the manual are conveniently organized for quick reference after you
have read through the entire manual. For further instructions, please visit our
knowledge base at http://kb.zmodo.com/ or our website at
http://www.zmodo.com/support-software.
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Chapter 1 Before using this product...
This chapter contains important information prior to reading the manual
and installing the system. It overviews the manual purpose and
conventions to aid in installation, and covers minimum system
requirements to ensure successful setup and use. It is essential that you
read this chapter before reading the manual and installing the system.
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Chapter 2 Product Introduction
This chapter describes the package contents and overviews some of the
features and capabilities of the NVR system.
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Chapter 3 First-time Setup
This chapter covers the initial setup procedures of the NVR. This includes
hardware setup procedures such as NVR wiring, HDD installation, alarm
installation and camera installation. It also covers basic setup procedures
to configure your NVR when setting it up for the first time.
Before using this product...
1.1
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Chapter 4 Using the NVR
The NVR's full features can be utilized through the new and revolutionary
user-friendly menu system. This chapter covers detailed instruction on
the functions and navigation of each menu element, use of the camera
control interface, live remote-viewing setup, and firmware update
procedures for the NVR and IP cameras. Refer to this chapter for specific
instructions for advanced functions of the NVR.
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Chapter 5 Support
This chapter covers common troubleshooting issues that can be easily
resolved, warranty information, and information for Funlux support and
other resources. Please refer to this chapter before calling technical
support.
Manual Conventions
This manual uses several symbols, typographies and abbreviations that carry
specific definitions. In order to properly follow instructions, please familiarize
yourself with the following conventions.
Text enclosed in square [brackets] indicates a menu or an item to
select.
Denotes information or instructions that you MUST follow to
IMPORTANT:
complete instructions.
Denotes additional information or tips to aid you in completing
NOTE:
instructions.
Abbreviation for network video recorder. This is the main control
NVR
component of your system.
Abbreviation for internet protocol camera. These are the
IPC
recording and surveillance devices attached to the system.
Abbreviation for hard disk drive. This is the storage component
HDD
of your NVR system.
Abbreviation for simplified power over Ethernet. The Ethernet
sPOE
cables are able to carry data and power to the cameras.
[Text]
Before using this product...
1.2
1.2 Safety Precautions
Please read and follow these instructions for your safety while operating and
setting up the equipment.
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Use only the provided power adapter to power the NVR.
Do not insert any objects into the NVR case or openings.
Do not place heavy objects on top of the NVR.
Keep the NVR surfaces clean and dry.
Do not operate in wet or dusty environments.
Keep the NVR away from all fluids.
Operate and keep the NVR in temperatures between -10°C~50°C.
Do not install the NVR near any heat sources and avoid direct sunlight.
Make sure there is good air circulation where the NVR is installed.
Install the NVR in a stable environment.
Handle the NVR carefully and avoid collisions and strong falls.
1.3 Minimum Requirements
Minimum requirements must be met for full and proper functionality of the NVR.
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External display with VGA input and VGA cable.
A wireless router with one empty port (for remote viewing).
A physical internet connection such as Cable / DSL / Fiber—no satellite,
3G/4G hotspots, or city-wide wireless (for remote viewing).
A minimum upload speed of >256kbps at the location of the NVR (for
remote viewing).
Android (v.2.3 and up) or iOS (v.5 and up) mobile device (for remote
viewing).
Before using this product...
1.3
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Product Introduction
2.1 Product Overview
This Funlux NVR system is specially designed to safeguard your home or business
by providing cutting-edge video surveillance and monitoring. With a 2.8mm
wide-angle lens and full 720p high definition video, the security cameras are able
to monitor more space in greater detail. The 24 infrared LEDs eliminate low light
problems, capturing HD videos from up to 80ft away. Instant email notifications
and multiple live streaming and recording options make your NVR available and
accessible anywhere at anytime.
Using next generation plug-and-play technology and a revolutionized user
interface, this system delivers a revolutionarily user-friendly experience that is
accessible to anybody. Achieving security and peace of mind has never been
easier. With top products at low prices and setup procedures that anybody can
follow, our goal is to bring security and safety to all people; making your security
our priority.
Product Introduction
2.1
2.2 Technical Specifications
NVR (ZP-NE14-S)
Video Input / Output
IP Video Input 4 Channel
VGA Output 1 channel
Recording Resolution 720P
Compression H.264
Record Rate 100fps
Multi screen Display 1024x768@60Hz, 1280x1024@60Hz
Record Mode Constant / Alarm Triggered / Motion Detect
Playback Options Fast forward / Rewind / Slow motion
Hard Disk Drive
Interface Type 1 SATA (3.5”)
Capacity Up to 2TB
External Interface
1 RJ45 10M/100M self-adaptation & 4 independent 10/100 Mbps
Network Interface
Ethernet interfaces
USB Interface 2 USB 2.0 inputs
Alarm Inputs / Output 4 channel sensor inputs / 1 channel alarm output
General
Remote configuration, video browsing, local recording, local and
Application Support
remote playback
Motion Detection Yes
Protocol Support P2P, TCP/IP, UDP, DNS/DDNS, SMTP, UPNP, DHCP, HTTP, etc.
Alarm Notification Yes
Operation System Linux-based
Power Supply DC 19V, 3A
PoE ports 4
Power consumption <12W (without hard disks)
Operating Temperature -10 °C to 50 °C
Dimensions 220 x 205 x 42mm (8.6” x 8.1” x 1.7”)
Weight 1.49lbs (without HDD)
Language Support 11 languages
Product Introduction
2.2
IP Camera (ZP-IBT15-S)
Camera
Image Sensor
Minimum Illumination
Shutter Speed
Lens
Viewing Angle
Night-Vision
Compression Standard
Video Compression
Bit Rate
Dual Stream
Image
Image Resolution
Frame Rate
White Balance
Backlight Balance
Image Setting Options
Network
Alarm Trigger
Alarm Response
Network Protocols
ONVIF
Wireless
Security
Interface
Communication
Interface
General
User Management
Weather proof
WDR
Operating Temperature
Color / Material
Power Supply
Power Consumption
IR Distance
Dimensions
Weight
Product Introduction
¼" color CMOS sensor
0.1 Lux (IR LED On) / F 1.2
Auto
2.8mm
90°
Electronic (IR-CUT with auto switch)
H.264
16Kbps~2Mbps
Yes
720P (1280x720), VGA (640x480), QVGA (320x240)
25fps real-time
Auto
Auto
Brightness, contrast, saturation
Intelligent motion detection
Email notification, video recording, snapshot, buzzer
TCP/IP, UDP, DNS/DDNS, SMPT, UPNP, DHCP, HTTP, etc.
ONVIF Ver. 2.0
No
User authentication, software encryption
RJ45 10 / 100M self-adaptive
Multi-level user management, support up to 16 users
IP65
No
-10 °C to 50 °C
White / Aluminum
Simplified Power over Ethernet (sPoE)
2W~4W
Night visibility up to 20m (60ft)
52 x 52 x 72mm (2.1" x 2.1" x 2.8")
0.44lb
2.3
2.3 Package Contents
Before proceeding with any setup procedures, please make sure that your
package includes the following contents:
Product Introduction
2.4
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(4) 720P Bullet IP Network Cameras (ZP-IBT15-S)
4-Channel Security NVR (ZP-NE14-S)
(2) 15m (50ft) Camera sPoE Cables
(2) 25m (80ft) Camera sPoE Cables
1m (3ft) CAT5e Network Cable
USB Mouse
IR Remote Control & AAA batteries
19V 3A Power Adapter
Quick Installation Guide
(4) Wall Mount Screw Packets
1TB HDD Pre-Installed*
*Included only in systems purchased specifically with an included HDD.
Product Introduction
2.5
2.4 Getting Familiar with your NVR
Main Functions & Features
Live Remote Viewing
Access your NVR remotely from anywhere in the world on your
Android or iOS mobile device.
Intelligent Recording Mode
Intelligent recording identifies surveillance footage triggered by
critical events such as motion detection and alarm triggering and
optimizes storage by increasing recording quality when a critical
event occurs.
Multitasking
Users can view, record, playback, backup, live-view and remotely
access the NVR simultaneously from multiple devices.
Instant Notification & Alarm System
Receive instant email alerts and push notifications with snapshots
to your mobile device when motion is detected, an alarm is
triggered, or video loss occurs.
Multi-level, Multi-user management
Different user privileges allow you to share video surveillance
without worrying about unpermitted setting changes.
Product Introduction
2.6
Front Panel
Rear Panel
Product Introduction
2.7
Mouse
Product Introduction
2.8
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First-time Setup
3.1 NVR Installation
HDD Installation
IMPORTANT: Your system will not be preinstalled with a hard disk drive (HDD)
unless the system was specifically purchased with an included HDD. You may
install a SATA HDD between 250GB and 2TB of storage after receiving your
system. We recommend Western Digital Caviar Green AV-GP hard drives or
Seagate Pipeline hard drives that are specifically engineered for use in security
camera environments. We also suggest that you make your purchase from an
official reseller (such as Newegg.com, Tiger-Direct, and Best Buy) to ensure the
quality of the HDD.
For the following HDD installation instructions, you will need:
1) Your NVR system
2) A SATA Hard Drive (not provided)
3) 4 silver Phillips screws (provided)
4) 5 black Phillips screws (provided)
5) A Phillips screwdriver (not provided)
First-time Setup
3.1
1. Make sure your NVR is unplugged from its power source and slide the top
panel off of the NVR.
2. Connect the SATA power and data cables from the NVR to the corresponding
ports on your HDD (as shown):
First-time Setup
3.2
3. Once connected, place the HDD into the NVR with the cables placed as shown.
4. Holding the hard drive and the NVR, gently turn it over and line up the holes
on the hard drive with the holes on the NVR. Using a Phillips screwdriver, screw
the provided screws into the holes.
First-time Setup
3.3
5. Slide the NVR panel back on and locate the 5 black Phillips screws (found in
kit). Apply the screws in the three holes on the back panel, and the two holes on
the sides.
6. When you power on your system, you will see a popup asking you to format
your HDD. Press [OK] and wait 5-10 minutes. NOTE: If you do not see this
popup, please manually format your HDD by going to the Disk Drive Info page
(for more instructions, please refer to 4.1 Main Menu Detailed).
First-time Setup
3.4
7. The system will begin formatting the HDD, and will automatically reboot once
the formatting is complete.
Connecting your NVR
1. Connect your IP cameras directly to the system with the provided PoE cables as
shown. Please refer to 3.2 Camera Installation for specific instructions.
2. Connect your display to the VGA input on the system as shown.
3. Connect your system to a nearby power outlet with the provided power
adapter as shown.
4. Connect your USB mouse to the corresponding input as shown.
5. Connect your NVR system to your wireless router with the provided Ethernet
cable as shown.
First-time Setup
3.5
Connecting an External Alarm
NOTE: A large portion of the installation of an alarm will vary based on the type
of alarm. Because of this, the following instructions are not comprehensive, and
will have to be supplemented by specific instructions for your desired external
alarms/systems. Please refer to our knowledge base (http://kb.zmodo.com/) for
more information.
Prior to installation, please locate the alarm input and output ports on the back
panel of your NVR. The following instructions will show you how to plug in the
wires from the external system to the NVR.
1. Push the orange tab on the alarm port (with your finger nail or pen) in order to
open the spring-loaded connection.
2. With the orange tab pushed in, insert the bare wire from your alarm about 1/81/4 inches into the port.
3. Let go of the orange tab and the port should clamp onto the cable. Give the
wire a light tug to ensure that it is securely clamped.
3.2 Camera Installation
Connecting the cameras to the NVR
1. Remove the cameras from the packaging and set it near the NVR.
2. Connect all four cameras to the NVR using the provided PoE cables by
plugging one end to the Ethernet port of the cameras and one end to the port on
the back of the NVR.
First-time Setup
3.6
3. Power on and login to your NVR using the default user 'admin' and the default
password '111111'. Once you have logged in, your system will attempt to add
your cameras automatically. Please wait 3-5 minutes for this process to
complete. If your system has not automatically added the cameras, proceed to
step 4 for manual setup.
4. Access the main menu [
] by moving your cursor to the bottom left of your
screen. When the main menu appears, select and open the [Device
Management].
First-time Setup
3.7
5. Click the [Add Device] option on the left, then click [Auto Add] to automatically
search for IP cameras. Please wait 3-5 minutes for the system to automatically
add all of the cameras.
6. Once you see a live video stream, your setup is complete! If you were unable to
perform any of the steps, please refer to 5.1 Troubleshooting in the user
manual.
First-time Setup
3.8
Mounting the Camera
IMPORTANT: Please complete the instructions for "Connecting the cameras to
the NVR" prior to mounting your cameras.
The following steps provide instructions to mount the camera on a drywall.
You will need:
1) IP camera
2) Mounting bracket (provided)
3) 3 screws with 3 anchor screws (provided)
4) Power drill (not provided)
1. Choose a location. Find a suitable location to mount your IP camera.
2. Mark screw locations. Using a pencil and the holes in the mounting bracket
as a guide, mark three holes against the wall where you wish to mount the
camera.
3. Drill holes. With a drill bit slightly smaller than the green plastic anchor screw,
drill a 1" deep hole in each of the three marked locations.
4. Insert anchor screws. Place the anchor with the closed end evenly into the
hole. Gently tap the open end until the anchor is almost flush with the wall.
5. Attach the camera to the mounting bracket. Fasten your camera to the
mounting bracket using either the hole found on the top or bottom of the
camera. Rotate until the camera is securely attached to the mounting bracket.
6. Mount the camera to the wall. Align your mounting bracket with the
anchors and slowly screw the bracket onto the wall with the 3 screws provided.
7. Adjust the camera position. To adjust the camera position, loosen the nob
on the bracket by turning it counterclockwise and adjust the camera accordingly.
When the desired camera position is achieved, tighten the nob by turning it
clockwise.
First-time Setup
3.9
3.3 NVR First-Time Startup
Power on your NVR and double-click anywhere on the screen. On the login
screen, a Startup Wizard will appear to help you quickly setup your NVR. Please
follow the on-screen instructions to quickly and easily configure basic settings on
your NVR.
First-time Setup
3.10
Startup Guide Explained
Network Time Protocol: When enabled, the NVR system will automatically set
the date and time settings through the internet connection. If you do not enable
this, you will need to manually input the date and time in the corresponding
forms.
Name, phone, email: This information is added to the default administrator
account of your NVR system.
First-time Setup
3.11
3.4 Home Screen Introduction
The home screen is the main screen of your NVR, displaying the live-video stream
from the connected cameras. There are several viewing options available locally
on your NVR. By default it will be set to the quad-screen view with the live-video
streams from all four camera feeds. To access the new quick-menu, move your
cursor to the bottom of the screen using your mouse or press the menu button
on your remote.
First-time Setup
3.12
The quick-menu includes the following options:
Main Menu
Use the main menu to access all of the full features of the NVR. Refer to 4.1
Main Menu Detailed for more information and specific instructions.
New Notification
When your NVR has an update or an urgent message (i.e. missing HDD, motion
detection, alarm triggering, etc.) a notification will appear in your quick-menu.
Click on the new notification icon to view more details.
Single View
This option enables you to quickly view one camera feed in full-screen. Click on
the icon to select the camera feed to view. For further live-video viewing options,
refer to 4.1 Main Menu Detailed – General Settings – Display Settings.
Quad View
Quickly toggle the viewing mode to four simultaneous channel feeds.
Playback
Review and backup surveillance footage from this menu. Refer to 4.2 Camera
Controls for more details.
Logout / Shutdown
Logout of your current user profile or shutdown the system. Administrator
permission will be required to shutdown.
First-time Setup
3.13
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Using the NVR
4.1 Main Menu Detailed
Use the main menu to access all of the full features of the NVR. The following
chapter will explain how to navigate and perform the features through the menu.
General Settings
Use the General Settings menu to manage accounts, change the date & time,
change the live-video streaming options and settings, view the system events log,
view hard disk information, view and upgrade your firmware and restore your
device to factory settings.
Account Management
This NVR supports multiple user profiles with different permissions, which allow
you to share video surveillance without worrying about unpermitted tampering
with the system settings, playback files, etc.
Using the NVR
4.1
The system can support up to 16 accounts, with two different account types:
Administrator: Has full access to all features of the NVR and full
permission to change all settings.
Operator: Can only view the live-video stream.
Managing your user accounts by simply highlighting a user account from the
menu and selecting a function to perform.
Date & Language
Use this menu to change the date & time settings and the language settings of
your NVR.
NTP Enabling the Network Time Protocol (NTP) allows the system to
automatically set the date and time of your system. This requires an internet
connection.
Sync Camera Time The NVR will automatically update your camera's date and
time settings to match that of your NVR.
Language Choose a different language for your NVR system to display.
Using the NVR
4.2
Display Settings
The NVR offers several options to best customize the content displayed on the
home-screen of your NVR.
Channel Select a channel display to customize. Each channel can display a
specific channel name and the current time.
IMPORTANT: When changing the settings on a channel, press [Save] before
editing another channel or exiting the page otherwise all changes will be lost.
Channel Name You may set a name to describe the camera feed on your NVR.
For example, if you have set up a camera in the front yard on channel 1, you
could name it "Front Yard".
Channel Time Select this option to display the current date and time on the
channel feed.
Enable Auto Sequence Selecting this option will activate sequential viewing. In
sequential viewing, the NVR will automatically cycle between certain channel
feeds. You may change the duration of each sequence and select which feeds to
cycle through under this menu.
Using the NVR
4.3
System Log
The NVR will provide notifications when certain events occur. Such events could
be, but are not limited to: a missing hard drive or hard drive failure, activated
motion sensors, activated alarms, etc. Use this menu to review the system log of
all event notifications.
Series Numbers the events in sequence
Type Describes the type of notification (Alarm / System)
Start Time The time when the event occurred.
Event Gives detailed description of the notification, e.g. Mo = Motion; 02 =
motion captured on channel 2; alarm = type of notification.
Using the NVR
4.4
Disk Drive Info
This menu allows you to review important HDD information, format HDD's and
change it's settings.
Hard Disk Drive Full Defines how the NVR will behave when the HDD is full.
When the HDD has reached its storage capacity, the NVR will either stop
recording or overwrite the older playback files. The overwrite feature is generally
recommended.
Refresh Update the HDD information shown on the page.
Total Space The total available storage space on the HDD in the NVR.
Free Space The amount of storage space left on the HDD in the NVR.
Format In order to format a drive, select it from the menu and press [Format].
The system will automatically format the HDD.
Using the NVR
4.5
System Settings
Use this menu to view and change basic settings and information of the NVR.
From this menu, you may enable the startup guide, change the display resolution,
view system information, upgrade the NVR firmware and reset the system to
factory default settings.
Startup Guide Check this box to enable the startup guide to appear (refer to 3.3
NVR First-time Startup). The startup guide will appear the next time the system
is powered on.
Please refer to the following instructions to upgrade the firmware from the
system (required: a USB drive).
1. Download the updated firmware from the website on your computer.
2. Place the file onto the root directory of a USB drive.
3. Connect the USB drive to the USB port on your NVR.
4. Go to the [General Settings] menu in the Main Menu and access the [System
Settings] page.
5. Select [Upgrade] and wait 5-10 minutes.
Using the NVR
4.6
Help & FAQ
Funlux offers comprehensive support for our users. This page provides links to
some of our resources that will help guide you to a maximal experience of our
products.
Using the NVR
4.7
Device Management
Use the Device Management menu to manage the IP cameras connected to the
NVR.
Add Device
Search and Add All Devices Automatically Check this box to enable the
automatic search and add functions of the NVR. If there are empty channels, the
NVR will automatically search and add nearby cameras. Please wait 3-5 minutes
for this process to be completed.
Search for Devices Select to search for devices with the same protocol. A pull
up menu will appear for you to manually select the devices to add.
Auto Add Will prompt the system to automatically search for and add devices.
Add Device Manually Allows you to add a specific device by inputting the MAC
address and port information.
Refresh Refresh the page to update camera information.
Delete Device Select a channel and press [Delete Device] to remove the camera
assigned to the corresponding channel.
Using the NVR
4.8
Adding a device:
You will have four options different methods to add a device:
1) The system will automatically search for and add devices if you leave the
[Search and Add All Devices Automatically] option selected.
2) Prompt the system to automatically search for and add devices by selecting
[Auto Add].
3) Press [Search for Devices] to open a list of available cameras and manually
select the desired cameras to add to the system.
4) Press [Add Device Manually] to add the device by inputting the specific MAC
address of the connected camera.
Video Stream Settings
Adjusts the video quality, frame rate, resolution and streaming bit rate
Channel Choose the channel that you would like to change the settings for.
IMPORTANT: When changing the settings on a channel, press [Save] before
editing another channel or exiting the page otherwise all changes will be lost.
Local Video Stream Changes the video streaming settings for devices that are
connected to the NVR locally (devices that are connected to the same internet
connection as the NVR).
Using the NVR
4.9
Network Transmission Stream Changes the video streaming settings for
devices that are connected to the NVR remotely (devices that are connected
through 3G/4G or a different internet connection than the NVR).
Video Quality Change the overall quality of the video. Increasing the quality also
increases the bandwidth used.
Frame Rate (FPS) This changes the number of pictures (frames) per second that
make up the video stream. The higher this value, the smoother and better the
video quality is, however increasing this value also increases the bandwidth.
Resolution Change the resolution of the video stream. QVGA=320x240.
Streaming Bit Rate This is the type of bit rate that the NVR uses to view video
from the camera. VBR stands for the variable bit rate, and CBR stands for the
constant bit rate—CBR is higher quality than variable, however it uses more
bandwidth.
Video Mask
The NVR allows you to mask / hide certain areas of your camera feed from
recording and monitoring.
To create an area to mask you must first select the channel to edit and check
[Enable]. Select an area by clicking and dragging down and to the right with your
cursor. A gray box will appear. Remove the selected areas by right-clicking on
the box. After you are done, press [Save] and proceed to other channels or
return to the home-screen.
Using the NVR
4.10
Network Settings
Basic Settings
Selecting DHCP will allow the NVR to manually configure the IP address and
network parameters.
The settings on this page enable access to the NVR over the internet. Unless you
are an advanced user, we do not recommend that you change these settings.
These definitions are not sufficient for manual networking and configuration.
Web Port This designates the port used when accessing the NVR through a web
browser.
Video Port This designates the port that the video feed is transmitted over.
Mobile Port This designates the port used when accessing the NVR through a
smart phone or mobile device.
Using the NVR
4.11
DDNS
NOTE: For advanced users only. Router port-forwarding is required. Use this
page to set up a DDNS (Dynamic DNS Server) for remote surveillance, please
refer to the knowledge base for full instructions.
UPNP
UPNP (Universal Plug and Play) is a protocol used to establish network
connectivity and interaction between devices. Enabling this feature will allow
easier network connectivity.
Using the NVR
4.12
NOTE: The UPNP settings for the device are not the same as the UPNP settings
on your router and do not pose the same security risks.
NOTE*: For advanced users only. We do not recommend that you change any
settings under this page without prior networking knowledge.
Event Management
This NVR system is specialized for 24/7 continuous recording, and will
automatically mark recordings that are triggered by "critical events" (motion
detection and alarms) in the playback menu. Use this menu to define "critical
events" and best optimize recording and storage on the system.
Record Mode
The system has two available recording modes:
The basic recording profile will record continuously at full frames. This means
that all recorded video files will be high quality, and the HDD will be able to store
less footage at one time.
The intelligent recording profile will automatically manage the recording to
optimize storage capacity. During scenes of interest when "critical events" are
triggered, the NVR will automatically record in full frames to ensure higher
Using the NVR
4.13
quality. During stationary scenes, the NVR will record at a lower framerate to
optimize storage capacity.
Motion Detection
This NVR supports advanced motion detection features for bolstered security.
Please follow the following instructions in order to properly configure and setup
the motion detection functions.
IMPORTANT: When changing the settings on a channel, press [Save] before
editing another channel or exiting the page otherwise all changes will be lost.
1. Choose a channel to edit. Select a channel under the dropdown menu next
to [Channel] and select the box next to the channel in order to turn on motion
detection.
2. Customize schedules for motion detection. The NVR allows you to set up to
4 different time periods for motion detection. To activate a time period, input
the desired values and select the box to the right of the corresponding time
period.
a. You can either manually configure a schedule for each day by selecting
the day in the [Week] dropdown menu, or you can apply the schedule to
multiple days at once by selecting [Apply to].
Using the NVR
4.14
b. Once changes have been made, always press [Save] before navigating
to another page or editing schedules for another day otherwise the
changes will lost.
3. Select the motion detection area. Using the motion detection grid, define a
motion detection area by left-clicking on a square. Click-and-drag to toggle
large areas. You may adjust the sensitivity of the motion detection with the
[Sensitivity] drop-down menu.
4. Define how the system responds when motion is detected. There are four
different responses that the system can take when motion is detected. NOTE:
The system will automatically record video when motion is detected.
a. "Alarm Sounding Buzzer" The NVR's built-in buzzer will sound.
b. "Alarm Output" The NVR will activate any external alarms that have
been connected to the back panel (see: 3.1 NVR Installation –
Connecting an External Alarm).
c. "Alarm Duration" will adjust how long both the buzzer and the alarm
output will sound after motion is detected. NOTE: The alarm will sound
continuously while motion is being detected.
d. "Snapshot" The NVR will take a snapshot and send it to your mobile
device and email address (when configured).
e. "Send E-mail" The NVR will send an email notification. The NVR comes
with predefined server settings for common service providers, however
you may need to specify your own settings if your provider is not included.
Choose an email address using the specified service provider to send the
email and input the corresponding password to the existing email address.
f. "Alarm Interval" This setting defines the interval between motion
detection notifications. For example, when set to 1 minute, the NVR will
send an email notification every minute when motion is detected.
5. Save and then select another channel to configure. If you do not save
prior to selecting another channel, all changes will be lost. You may also restore
setting defaults by pressing [Default].
Using the NVR
4.15
External Alarm
The NVR supports up to four external alarm inputs and one external alarm
output. External alarm inputs may include, but are not limited to motion
detectors, trip wires, door sensors, etc. External alarm outputs may include, but
are not limited to sirens, visual alarms, silent alarms, etc.
Please follow the following instructions to properly configure the external alarm
features.
IMPORTANT: When changing the settings on a channel, press [Save] before
editing another channel or exiting the page otherwise all changes will be lost.
1. Choose an alarm to edit. In the dropdown menu, choose an alarm and select
[On] to enable the alarm input. Choose the type (normally open or normally
closed) that describes your specific alarm.
2. Customize the active period for your alarm. The NVR allows you to set up to
4 different time periods in which your alarm will be considered active. To activate
a time period, input the desired values and select the box to the right of the
corresponding time period.
a. You can either manually configure a schedule for each day by selecting
the day in the [Week] dropdown menu, or you can apply the schedule to
multiple days at once by choosing the [Apply to].
Using the NVR
4.16
b. Once changes have been made, always press [Save] before navigating
to another page or editing schedules for another day otherwise the
changes will lost.
3. Define how the system responds when an alarm is triggered. There are
three possible responses when an alarm is triggered. Choose an option by
selecting the box next to it. NOTE: The system will automatically record video
when an alarm is triggered.
a. "Buzzer" The NVR's built-in buzzer will sound.
b. "Alarm Output" The NVR will activate any external alarms that have
been connected to the back panel (see: 3.1 NVR Installation –
Connecting an External Alarm).
c. "Alarm Duration" will adjust how long both the buzzer and the alarm
output will sound after motion is detected.
d. "Send E-mail" The NVR will send an email notification. The NVR comes
with predefined server settings for common service providers, however
you may need to specify your own settings if your provider is not included.
Choose an email address using the specified service provider to send the
email and input the corresponding password to the existing email address.
Alarm Input Select the channel of the input alarm that you would like to edit.
Select "On" to enable this alarm.
Type Select the type of alarm that you are using. Please refer to your alarm's
manual if you are unsure of this.
Using the NVR
4.17
4.2 Camera Controls
When on the home screen, you can access the NVR's camera controls by doubleclicking on the desired channel feed and a blue menu will appear as shown. The
icons represent the three control features: image settings, zoom, and playback.
Image Setting
This will adjust the image settings of the
camera from the NVR. NOTE: This will affect
everyone connected to the NVR.
Using the NVR
4.18
Image
Change the image orientation. "Flip" will flip the image vertically,
Orientation "Mirror" will flip the image horizontally, and "Flip and Mirror" will
apply both functions.
Operating
Select scene of operation for optimal white balance.
Scene
Adjust the brightness settings of the camera.
Adjust the color saturation of the camera.
Adjust the contrast settings of the camera.
Zoom
Selecting this will bring you into the zoom-in mode. Use the scroll wheel to
zoom in and out, and click on areas of the screen in the bottom right corner to
select viewing areas.
Right click to exit out of the view.
Using the NVR
4.19
Playback
Access and review your surveillance footage from this menu.
Video Playback
1. Select the channel of your recording on the right panel under "Channel".
When you select a channel, it will be highlighted in blue.
2. Select the month and year on the calendar in the right panel. The days that are
highlighted in blue will have recordings available. Select one of the days.
3. Use the Playback Controls to playback video.
Using the NVR
4.20
Backup
The system allows you to backup specific files from your machine onto an
external USB drive. The following instructions will show you how to find specific
files on your system to backup.
1. Select the channel of your recording on the right panel under "Channel".
When you select a channel, it will be highlighted in blue.
2. Once a channel is selected, select a month and year on the calendar. The days
that are highlighted in blue will have available recordings. Select one of the days.
3. Under "Event" choose which type of recording that you want to search for.
You can choose normal, alarm triggered or motion triggered recordings only, or
you can choose all recordings.
4. Choose the time frame that your recording will fall under. For example, if you
are looking for a video file that was recorded at 3:00 a.m. you will specify the time
frame 0:00-6:00.
5. Press [Search]. If your NVR has saved any recordings during this time frame,
they will appear in the menu.
6. Select all of the videos that you would like to back up, and press [Back up].
Wait for the progress bar to complete for each video file.
7. Repeat steps 1-7 for video files under different channels, days, events, time
frames, etc.
Using the NVR
4.21
4.3 Remote-viewing Setup
Remote viewing allows you to access your NVR from any location in the world for
unprecedented surveillance versatility using any Android or iOS mobile device
with our 'Zsight' application installed. With our revolutionary user-friendly setup,
we have eliminated the need for complex port-forwarding procedures and other
networking hassles. Our product servers will automatically authenticate and
configure your hardware for remote-viewing. The following instructions will
guide you through the remote-viewing setup:
Minimum Requirements:
• Android or iOS mobile device with wireless/3G/4G internet connection
• 'Zsight' Application downloaded on your mobile device.
Using the NVR
4.22
1. Locate the NVR information on the outer casing of your system.
2. Connect your mobile device to the same local network as your NVR.
Please make sure your mobile device is connected to the internet through the
same wireless router as your NVR.
3. Open the Zsight app on your mobile device and select the [+] icon. Open
the 'Zsight' application and the device will automatically enter a 'Device List'
section. Tap the [+] on the upper right hand corner to open the 'Add Device'
menu.
Using the NVR
4.23
4. Add your NVR by scanning the QR code found in step 1. There are three
available methods to add your NVR device. We recommend that you add your
device with the [Scan QR code] function or by manually inputting the NVR ID
from step 1.
a. To scan the QR code, open the [Scan QR code] function by pressing the
button as shown in the pictures. Point your camera at the QR code on
your device and hold it steadily until it scans successfully.
b. Find the 10-digit device ID obtained from Step 1. Manually input the ID
in the appropriate form on the 'Zsight' application.
5. Login with the default user 'admin' and default password '111111'. Once
you have successfully added the system, a login screen will appear. Enter the
default password '111111' or your password if you have changed it, and tap
[Submit].
Using the NVR
4.24
6. Select your system from the device list to view the live video stream. Go
back to the 'Device List' section and select your device from the list. Make sure
that a live video stream from your NVR appears.
7. Disconnect from your wireless network and access the NVR using 3G/4G.
Connect your mobile device to a different internet connection from your NVR
(3G/4G or any other wireless connection) and repeat step 6. Our product servers
will automatically authenticate your NVR for remote-viewing capabilities.
Using the NVR
4.25
8. Your device is now activated for remote surveillance! You will now be able
to view your NVR on any Android or iOS device with internet connection! In
order to do so, repeat steps 3-6 on the desired device (for step 4, you will need
to add your system through the NVR ID). Congratulations! Thank you for
choosing Funlux!
4.4 Updating your NVR
From your NVR (via USB)
Please refer to the following instructions to upgrade the firmware from the
system (required: a USB drive).
1. Download the updated firmware from the website on your computer.
2. Place the file onto the root directory of a USB drive.
3. Connect the USB drive to the USB port on your NVR.
4. Go to the [General Settings] menu in the Main Menu and access the [System
Settings] page.
5. Select [Upgrade] and wait 5-10 minutes.
Using the NVR
4.26
5
Support
5.1 Troubleshooting
Most problems encountered are common problems and are easily correctible.
For your convenience, please refer to the following table before calling our
Funlux Technical Support.
Common Problem Possible Causes
Solution
The system won't
turn on.
1. Make sure that the power brick is properly
connected to the wall plug by unplugging it
and replugging it until it fits snugly into the
brick.
2. Make sure that your power adapter is
properly plugged into the power outlet and
your NVR system.
1. Check your NVR front panel and check if
the POWER LED indicator is on. If so, your
monitor may be off or it may not be properly
plugged into your NVR.
2. If the unit is connected to the power outlet
through a surge protector, make sure that the
surge protector is on.
3. Make sure that there is power coming from
the outlet by plugging in another device to
the outlet. If there is no power, please try
another outlet or power source.
1. Make sure that your IP cameras are properly
connected. Check the connections at the IP
camera's Ethernet port and the NVR's camera
ports.
2. Check to see if the camera is on by placing
your hand next to the camera's lens. If you
hear a clicking sound, the camera is switching
to the night-time viewing and your camera is
on. Your NVR may be detecting offline IP
cameras.
The cables are not
connected properly
The cables are
connected but the
system still does not
receive power
The cameras will not
properly connect to
the NVR
The cameras are not
properly connected
5.1
The NVR is detecting
offline IP cameras
There is a live feed
showing on my NVR,
but it isn't the same
as my camera
The NVR is adding
other IP cameras in
your network
Hard drive is not
detected by the
system
Hard drive cables
may not be properly
connected
Your hard drive may
not be compatible
with the system
The NVR is set to
stop recording when
the HDD is full
HDD is full and the
unit is not recording
The mouse is not
working
The mouse is not
properly connected
The mouse is
connected but it is
still not recognized
1. Access the [Device Management] page and
unmark the "Search and Add All Devices
Automatically" option.
2. Under the "Channel" column, select the
channel of the camera that is not properly
connected, then press the "Delete Device"
button on the bottom right.
3. Select the "Auto Add" option and wait 3-5
minutes. If the proper cameras still aren't
setup, please repeat steps 1-2 and proceed to
step 4.
4. Press the "Search for Device" function and a
list will appear. Select the device with the
corresponding MAC address that is shown on
your IP camera. Alternatively, you can directly
add the camera by selecting "Add Device
Manually" and inputting the MAC address
manually.
1. Access the [Device Management] page and
unmark the "Search and Add All Devices
Automatically" option.
2. Under the "Channel" column, select the
channel of the undesired camera feed and
then press "Delete Device" to remove the
device from the system.
3. Press the "Search for Device" function and a
list will appear. You will have to select the
device with the corresponding MAC address
that is shown on your IP camera. Alternatively,
you can directly add the camera by selecting
"Add Device Manually" and inputting the MAC
address manually.
Remove the cover and check that the SATA
power and data cables are properly connected
to the logic board and the hard drive.
Check your HDD compatibility with the
recommendations under the HDD
Installation section of this user manual.
1. Access the [General Settings] menu and
open the [Disk Drive Info] page.
2. Open the drop-down menu at the top next
to the "Hard Disk Drive Full", select
"Overwrite" and press save.
Check the back panel of your NVR to make
sure that the mouse is connected to the
corresponding USB port.
Please disconnect and reconnect the mouse
to the system and reboot the system using
the power switch on the back panel.
5.2
Remote control is not
detected by the
system
The system beeps at
startup
The system is
constantly beeping
There are no batteries
in the remote or the
batteries are dead
The infrared signals
are not reaching the
NVR
The NVR is beeping
when motion is
detected
Install two new AAA alkaline batteries into the
remote control.
Please make sure that the front panel of your
NVR is not obstructed by any objects. Place
your NVR in an open area and point your
remote at the NVR during use.
For some versions of the NVR firmware, this
beeping will be normal.
Under the [Event Management] menu, access
the [Motion Detection] page and configure
the motion detection settings. Please visit
Section 4.1 of this user manual for further
instructions.
5.2 Warranty
Please visit http://www.zmodo.com/rma for complete information.
General Guidelines
To qualify for a Return Merchandise Authorization (RMA) for either a refund or repair of Funlux products, all
items require an RMA number prior to being returned. Products must be 100% complete, in the same
condition as when sold, and in the original packaging as provided by the manufacturer. All packing materials,
manuals, CDs, and other accessories and documentation must be included. Kits and other items assembled
after purchase must be unassembled and returned in the manufacturer's original packaging. All returns will
be inspected and products found to be non-conforming will be rejected or subject to a 15% restocking fee at
Funlux's sole discretion.
Non-qualified and non-conforming returns are not included in Funlux RMA policy and, if returned, will be
rejected or subject to a restocking fee of up to 15% at Funlux's sole discretion. If the non-qualified or nonconforming package is rejected, the party who returned the item(s) will be billed for return shipping cost of
the item(s).
Receiving Procedure
All returned products will be thoroughly inspected and a determination will be made if eligibility and
conforming requirements are met. To avoid any delay or denial of processing your return please verify the
product you are returning meets the guidelines below and qualifies for return. If a non-conforming product is
accepted for return Funlux reserves the right to charge a restocking fee up to 15% at Funlux's sole
discretion. Return processing may take up to 5 business days from the time your product is received.
Inspection Criteria
Products must be in the original manufacturers packaging, and shipped securely.
Products must be complete with any standard certification labels originally placed and not tampered with.
This includes , but is not limited to UL listing, capacity, brand name, UPC code.
5.3
Products must be free of any permanent alterations including, but not limited to paint, altered connection
inputs, severed wires or cables, or indication of removed screws/fasteners or seals.
Products must be free from damage of any type, including, but not limited to dents, scratches, cracks,
abuse, defacement or damage resulting from power surges.
Products labeled with a security seal, must have the seal intact and not tampered with.
Cross shipment
In the event that a replacement product is needed immediately, a cross-shipment option is available if the
original purchase date is within 6 months of the cross-shipment request.
Customers located in Canada are responsible for the shipping charges to send the replacement
items to them.
Requesting this option implies that the customer has the defective part and will ship it back to Funlux within
25 calendar days of the ship date of the replacement product. The customer will be asked to secure the
return by providing a credit card number. There will be a 25-day cross-authorization placed on the card
equal to the list price of the item being shipped. When the cross-authorization is placed on the credit card,
the customer will see an approximate 48-hour hold for the amount equal to the list price if the item(s) being
exchanged. After the initial 48-hour hold expires, the customer should see no charge placed on the credit
card unless the RMA items are not returned to Funlux within 25 calendar days. Should 25 days pass and the
original product is not yet received by Funlux, we will charge the full amount that was authorized on the
credit card.Subject to availability, Funlux will ship product on the same day the RMA is generated.
Missing Parts Procedure
In the event that your order arrived incomplete, and the tracking indicates that your order was shipped from
the Funlux warehouse in central Illinois; Funlux may require image confirmation at our discretion before
replacements for any missing parts are shipped out.
If your order included a DVR with a Hard Disk Drive included, and a Hard Disk Drive was not installed in the
DVR that you received, Funlux may ask for image confirmation before exchanging the DVR you’ve received
with a DVR that has a Hard Disk Drive installed.
If your order was not delivered or if your order arrived damaged, please contact Funlux customer support so
that we can file a claim with the carrier service we used to ship your order. In the event that your order
arrived damaged or incomplete due to external damage, please keep all interior and exterior packaging as
this is needed when we file the shipping claim.
Missing Parts Procedure for International Customers
In the event that an order is shipped to an international location and that order is either incomplete or
including any incorrect items in lieu of correct items, the customer will be responsible for arranging that the
correct item(s) be shipped to the international location. It is the customer’s responsibility to ship the incorrect
item(s) to the Funlux location that is detailed in the RMA information. Funlux will reimburse the customer for
all international return shipping costs pending the acquisition of their shipping receipt indicating the exact
cost to ship the defective item(s) internationally.
5.4
Return Shipping
For your protection, we recommend that you insure your return and use a traceable carrier that can provide
you with delivery confirmation. Funlux shall not be responsible for items returned that are lost or damaged in
transit. Postage and handling charges, both to and from our warehouse will be paid by the customer, and
are non-refundable. At our discretion, Funlux may reimburse shipping charges related to the return or
exchange of defective products inside the U.S. only.
Return Shipping for International RMAs for Repair
In the event that item(s) become defective within the one year manufacturer’s warranty and the item(s) are
located outside of the United States, it is the customer’s responsibility to ship the defective item(s) to the
Funlux location that is detailed in the RMA information. Funlux will only ship RMA returns to the USA and
Canada. At our discretion, we may reimburse the customer for international shipping costs in the form of
store credit.
If the returned item(s) are tested and found to be non-defective by the certified Funlux RMA technicians, the
customer will not be reimbursed but international return shipping costs. The customer will be responsible for
arranging shipment of the returned non-defective items from the US to their international location.
If the returned item(s) are tested and found to be defective by the certified Funlux RMA technicians, the
customer will be reimbursed for all costs of return international shipping in the form of store credit. The
customer will be responsible for arranging shipment of the returned defective item(s) from the US to the
customer’s international location.
In the event that we decide to issue store credit to a customer to reimburse for the cost of return international
shipping, the customer must provide a copy of their shipping receipt indicating the exact cost to ship the
defective item(s) internationally.
Under no circumstances is Funlux able to reimburse any Customs and/or Duty tax fees that are enacted by
the shipping carrier.
Refund Policy for Funlux Purchases
Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the terms
agreement, Funlux will accept qualified and conforming products for refund within 30 days of the original
purchase date.
Refund Policy for Retail Purchases
In order to return any number of Funlux items for refund, please contact the sales venue where these item(s)
were originally purchased from and request to send your product(s) back for a refund. Most vendors who
offer Funlux products will offer a 30 day refund option, however this is subject to the specific policy of the
sales vendor that the product(s) were purchased from. Please refer to the return policy of the original store
or vendor that you purchased your Funlux products from for specific return policy information.
Upgrade or Exchange Procedure
If the item(s) that you have purchased do not function to your satisfaction or do not apply to your installation
application, please contact the sales venue in which the item was originally purchased from and request a
refund for any item(s) that you wish to return. Funlux is unable to exchange any item for an item of a different
type unless the following circumstance applies:
5.5
1. An item is returned to Funlux for repair under the manufacturer’s one year warranty period and that same
item was found to be defective and un-repairable by certified Funlux RMA technicians.
2. That same item is out of stock at the time that it was returned to Funlux and tested by certified RMA
technicians.
Should the described circumstance directly apply, Funlux will offer at its sole discretion, either a variety of
options for an item substitution, an item upgrade, a refund for the list price of the irreplaceable item, or store
credit for the list price of the irreplaceable item.
Limitations of Warranty
This warranty does not include non-Funlux installed components. This limited warranty does not cover any
damage to the product that results from abnormal mechanical or environmental conditions, abuse, accident,
improper installation, misuse, insufficient or excessive electrical supply, natural disaster, or any unauthorized
disassembly, repair, or modification. This limited warranty also does not apply to any product on which the
original product label and or UPC information has been altered, obliterated or removed, has not been
handled or packaged correctly, has been sold as second-hand, or has been resold contrary to US export
regulations.
This limited warranty covers only replacements for defective Funlux products, as described above. Funlux
does not cover under warranty and is not liable for any loss of data or any costs associated with diagnosing
the source of system problems or installing, removing or servicing Funlux products. This warranty excludes
3rd party software, connected equipment or stored data. In the event of a claim, Funlux's sole obligation
shall be to replace our product with its equivalent or the best possible substitute.
Under no circumstances shall Funlux be liable in any way to the user for damages, including any lost profits,
lost savings or other incidental or consequential damages arising out of the use of, or inability to use the
Funlux products. Funlux reserves the right to revise or update its products, software, or documentation in
keeping with technological advances without obligation to notify any individual or entity.
Technical Support and firmware upgrades for Funlux products are restricted to the country/region of
purchase. Please refer to www.zmodo.com/Contact/ in order to contact us to clarify any concerns with the
warranty.
5.6
5.3 Funlux Support
Online Resources
For full instructional manuals, software downloads, and more, please visit:
http://www.zmodo.com/support-software
For detailed and specific instruction, please our frequently updated knowledgebase: http://kb.zmodo.com
Technical Support
If you ever have any problems setting up or using this product, call our
TOLL-FREE number for additional assistance: 866-551-6881
Telephone Service Hours: Mon-Fri 8:00am-8:00pm CST
Email: support@zmodo.com
Customer Service & RMA
Customer Service: support@zmodo.com
RMA: RMA@zmodo.com
General Inquiries & Sales
Sales/Inquiries from North America: sales-us@zmodo.com
Sales/Inquiries from other locations: sales@zmodo.com
5.7
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