OWNER’S MANUAL
BLACKSTONE PATIO OVEN
MODEL# 1575
FOR OUTDOOR USE ONLY
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WARNING
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Please read manual carefully before assembly
Retain this manual for future reference
North Atlantic | Logan, UT USA 84321 |1435.252.3030 | www.blackstoneproducts.com
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DANGER
WARNING
1. Do not store or use gasoline or other flammable
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or your
fire department.
liquids or vapors in the vicinity of this or any
other appliance.
2. An LP cylinder not connected for use shall not be
stored in the vicinity of this or any
other appliance.
WARNING:
Before proceeding, make certain that you understand the IMPORTANT INFORMATION section of
this manual.
Hazardous fire or explosion may result if instructions are ignored.
It is the consumer’s responsibility to see that the Pizza Oven is properly assembled, installed, and
maintained. Failure to follow the instructions in this manual could result in bodily injury and/or property
damage.
FOR YOUR SAFETY IF YOU SMELL GAS:
1.
2.
3.
4.
Turn off gas supply at tank.
Extinguish all open flames; do not operate any electrical appliances.
Ventilate the area.
Check for leaks as detailed in this manual.
PRECAUTIONS:
1. Leak test all connections after each tank refill.
2. Never check for leaks with a match or open flame.
3. Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
4. Any LP cylinder not connected for use shall not be stored in the vicinity of this or any
other appliance.
5. Do not store a spare LP-gas cylinder under or near this appliance.
6. Never fill the cylinder beyond 80 percent full.
7. If the information in the above two statements is not followed exactly, a fire causing death or
serious injury may occur.
8. Do not operate Pizza Oven any closer than 36 inches from any combustible construction, including walls and ceilings.
9. Do not use this appliance under overhead combustible surfaces.
10.The regulator used in this unit is ZHENDAR T3. If this regulator fails, it must be replaced with the
exact model and must only be replaced by a professionally licensed, authorized dealer.
2
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DANGER
Installation Safety Precautions
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If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or your
fire department.
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WARNING
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1. Do not store or use gasoline or other flammable
liquids or vapors in the vicinity of this or any
other appliance.
2. An LP Tank not connected for use shall not be
stored in the vicinity of this or any
other appliance.
• Use Pizza Oven, as purchased, only with LP
(propane) gas and the regulator/valve assembly
supplied.
• Pizza Oven installation must conform with local codes,
or in the absence of local codes, with either the National Fuel Gas Code, ANSI Z223.1/ NFPA 54, Natural Gas
and Propane Installation Code, CSA B149.1, or Propane
Storage and Handling Code, B149.2, or the Standard
for Recreational Vehicles, ANSI A 119.2/NFPA 1192,
and CSA Z240 RV Series, Recreational Vehicle Code, as
applicable.
• Pizza Oven is not for use in or on recreational vehicles
and/or boats.
• This Pizza Oven is safety certified for use in the United
States and/or Canada only. Do not modify for use in any
other location. Modification will result in a safety hazard.
Safety Symbols
The symbols and boxes shown below explain what
each heading means. Read and follow all of the
messages found throughout the manual.
Call the BLACKSTONE Griddle Information Center
for Help and Parts
Missing Parts? Assembly Questions?
Operation Problems?
Before returning Pizza Oven to store, call (435) 252-3030
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Model Number ________________________
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Serial Number _________________________
Date Purchased _______________________
To Installer/Assembler: Leave these instructions with
consumer.
To Consumer: Keep this manual for future reference.
CAUTION
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Some parts may contain sharp edges, especially as
noted in these instructions.
Wear protective gloves if necessary.
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CAUTION
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DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
or email us at support@blackstoneproducts.com
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DANGER
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WARNING
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WARNING: Be alert to the possibility of serious
bodily injury if the instructions are not followed.
Be sure to read and carefully follow all of
the messages.
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CAUTION
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CAUTION: Indicates a potentially hazardous
situation which,if not avoided, may result in minor or
moderate injury.
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CALIFORNIA PROPOSITION 65
WARNING
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WARNING: This product contains chemicals known to
the State of California to cause cancer and birth defects
or other reproductive harm. (California law requires this
warning be given to customers in the State of California.) For more information: www.watts.com/prop65
For residential use only. Do not use for
commercial cooking.
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TABLE OF CONTENTS
GRILL WARRANTY
For Your Safety..................................... 2-3
12 months full warranty on
Pizza Oven parts
Use and Care...................................... 5-10
If this pizza oven fails due to a defect in material
or workmanship within one year from the date of
ILLUSTRATED PARTS LIST..............11-13
purchase, call (435)
replacement parts.
ASSEMBLY........................................ 14-21
USING AND TUNING ............................ 22
252-3030 to arrange for
WARRANTY............................................24
Please retain a copy of your proof of purchase to
validate your warranty. You may be requested to
send in a copy of your receipt to confirm any
warranty requests.
CUSTOMER SERVICE.......................... 25
Five - years after service
Reordering Parts.................................... 25
For five years from the date of purchase, you can
CARE AND MAINTENANCE.................. 23
call (435) 252-3030 for help free of charge,
with assembly or operation questions.
Contact Info............................................ 25
After the first year from the date of purchase, or if
a valid proof of purchase cannot be provided, you
can purchase replacement parts call
(435) 252-3030. (Part purchase price with
shipping and handling to be paid by customer.)
All warranty coverage excludes ignitor batteries and pizza oven part paint loss, discoloration
or surface rusting, which are either expendable
parts that can wear out from normal use within
the warranty period, or are conditions that can be
the result of normal use, accident or improper
maintenance.
All warranty coverage is void if this pizza oven is
ever used for commercial or rental purposes.
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DANGER
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• NEVER store a spare LP cylinder under or near the
appliance or in an enclosed area.
• Never fill a cylinder beyond 80% full.
• If the information in the two points above is not
followed exactly, a fire causing death or serious
injury may occur.
• An overfilled or improperly stored cylinder is a
hazard due to possible gas release from the safety
relief valve. This could cause an intense fire with
risk of property damage, serious injury or death.
• If you see, smell or hear gas escaping,
immediately get away from the LP cylinder and
appliance and call your fire department.
LP Tank Removal, Transport And Storage
• Turn OFF all control knobs and LP tank valve. Turn
coupling nut counterclockwise by hand
only - do not use tools to disconnect. Lift LP tank
wire upward off of LP tank collar, then lift LP tank up.
Install safety cap onto LP tank valve. Always use cap
and strap supplied with valve.
Failure to use safety cap as directed may result in serious personal injury and/or property damage.
CAN/CSA-B339, tanks, spheres and tubes for
transportation of dangerous goods. Transport
Canada (TC). See LP Tank collar for marking.
• LP Tank valve must have:
• Type 1 outlet compatible with regulator or grill.
• Safety relief valve.
• UL listed Overfill Protection
Device (OPD). This OPD safety
feature is identified by a unique
triangular hand wheel. Use only
LP Tanks equipped with this type
of valve.
• LP Tank must be arranged for
vapor withdrawal and include collar to protect LP Tank valve. Always keep LP Tanks
in upright position during use, transit
or storage.
LP Tank in upright position for vapor withdrawal
LP (Liquefied Petroleum Gas)
• LP gas is nontoxic, odorless and colorless when
produced.
• For Your Safety, LP gas has been given an odor
(similar to rotten cabbage) so that it can be smelled.
• LP gas is highly flammable and may ignite
unexpectedly when mixed with air.
• A disconnected LP tank in storage or being trans-
ported must have a safety cap installed (as shown).
Do not store an LP tank in enclosed spaces such
as a carport, garage, porch, covered patio or other
building. Never leave an LP tank inside a vehicle
which may become overheated by the sun.
• Do not store an LP tank in an area where
children play.
LP Tank
• The LP Tank used with your grill must meet the following requirements:
• LP Tanks must be constructed and marked in accordance with specifications for LP Tanks of the U.S.
Department of Transportation (DOT) or for Canada,
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LP Tank Filling
• Use only licensed and experienced dealers.
• LP dealer must purge new tank before filling.
• Dealer should NEVER fill LP Tank more than 80% of
LP Tank volume. Volume of propane in tank will vary
by temperature.
• A frosty regulator indicates gas overfill. Immediately
close LP Tank valve and call local LP gas dealer for
assistance.
• Do not release liquid propane (LP) gas into the
atmosphere. This is a hazardous practice.
• To remove gas from LP Tank, contact an LP dealer
or call a local fire department for assistance. Check
the telephone directory under “Gas Companies” for
nearest certified LP dealers.
LP Tank Exchange
Connecting Regulator To The LP Tank
• Many retailers that sell grills offer you the option of
replacing your empty LP tank through an exchange
service. Use only those reputable exchange companies
that inspect, precision fill, test and certify their tanks.
Exchange your tank only for an OPD safety
feature-equipped tank as described in the “LP Tank”
section of this manual.
• Always keep new and exchanged LP tanks in upright
position during use, transit or storage.
• Leak test new and exchanged LP tanks BEFORE
connecting to grill.
• Place dust cap on cylinder valve outlet whenever the
cylinder is not in use. Only install the type of dust cap
on the cylinder valve outlet that is provided with the
cylinder valve. Other types of caps or plugs may result
in leakage of propane.
1. LP tank must be properly secured onto oven.
(Refer to assembly section.)
2. Turn all control knobs to the OFF position.
3. Turn LP tank OFF by turning OPD hand wheel
clockwise to a full stop.
4. Remove the protective cap from LP tank valve.
Always use cap and strap supplied with valve.
LP Tank Leak Test
For your safety
• Leak test must be repeated each time LP tank is
exchanged or refilled.
• Do not smoke during leak test.
• Do not use an open flame to check for gas leaks.
• Oven must be leak tested outdoors in a
well-ventilated area, away from ignition sources
such as gas fired or electrical appliances. During leak test, keep oven away from open flames or
sparks.
• Use a clean paintbrush and a 50/50 mild soap and
water solution. Brush soapy solution onto areas
indicated by arrows in figure below. Leaks are
indicated by growing bubbles.
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WARNING
Do not insert a POL transport
plug (plastic part with external
threads) into the Type 1 tank
valve outlet. It will defeat the
Safety Relief Valve feature.
5. Hold regulator and insert
nipple into LP tank valve.
Hand-tighten the coupling nut,
holding regulator in a straight line
with LP tank valve so as not to
cross thread the connection.
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If “growing” bubbles appear do not use or move the
LP tank. Contact an LP gas supplier or your
fire department!
Do not use household cleaning agents. Damage
to gas valve/hose/regulator components can result.
6
Leak Testing Valves, Hose and Regulator
1. Turn all oven control knobs to OFF.
2. Be sure regulator is tightly connected to
LP tank.
3. Completely open LP tank valve by turning OPD
hand wheel counterclockwise. If you hear a
rushing sound, turn gas off immediately. There
is a major leak at the connection. Correct
before proceeding by calling for replacement
parts at (435) 252-3030.
4. Brush soapy solution onto areas where bub-
6. Turn the coupling nut clockwise and tighten to a full
stop. The regulator will seal on the back-check feature in
the LP tank valve, resulting in some resistance. An
additional one-half to three-quarters turn is
required to complete the connection. Tighten by
hand only – do not use tools.
NOTE:
If you cannot complete the connection, disconnect
regulator and repeat steps 5 and 6. If you are still unable
to complete the connection, do not use this regulator!
Call (435) 252-3030 for identical replacement parts.
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DANGER
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bles are shown in picture below:
5. If “growing” bubbles appear, there is a leak.
Close LP tank valve immediately and retighten
connections. If leaks cannot be stopped
do not try to repair. Call for replacement
parts at (435) 252-3030.
6. Always close LP tank valve after performing
leak test by turning hand wheel clockwise.
• Do not insert any tool or foreign objects into the
valve outlet or safety relief valve. You may
damage the valve and cause a leak. Leaking
propane may result in explosion, fire, severe
personal injury, or death.
• If a leak is detected at any time, STOP and call
the fire department.
• If you cannot stop a gas leak, immediately close
LP tank valve and call LP gas supplier or your
fire department!
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•
WARNING
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Never attempt to attach this grill to the
self-contained LP gas system of a camper trailer
or motor home.
Do not use grill until leak-tested.
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Safety Tips
1. Before opening LP cylinder valve, check the coupling nut for tightness.
2. When Pizza Oven is not in use, turn off control knob and LP cylinder valve.
3. Never move Pizza Oven while in operation or still hot.
4. Use long-handled barbecue utensils and oven mitts to avoid burns and splatters.
5. Maximum on side shelf is 10 lbs.
6. Clean Pizza Oven often, preferably after each cookout. If a bristle brush is used to clean the cooking
surface, ensure no loose bristles remain on cooking surfaces prior to cooking.
7. If you notice grease or other hot material dripping from Pizza Oven onto valve, hose or regulator, turn off
gas supply at once. Determine the cause, correct it, then clean and inspect valve, hose and regulator
before continuing. Perform a leak test.
8. Keep ventilation openings in cylinder enclosure free and clear of debris.
9. The regulator may make a humming or whistling noise during operation. This will not affect safety or use
of Pizza Oven.
10.If you have a Pizza Oven problem see the “Troubleshooting Section”.
11.If the regulator frosts, turn off Pizza Oven and LP cylinder valve immediately. This indicates a problem with
the cylinder and it should not be used on any product. Return to supplier!
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WARNING
position. To check valve, first push in knob and
release, knob should spring back. If knob does
not spring back, replace valve assembly
before using oven. Turn knob to low position
then turn back to OFF position. Valve should
turn smoothly.
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Turn controls and gas source or tank OFF
when not in use.
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CAUTION
Hose Check
• Before each use, check to see if hoses are
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cut or worn. Replace damaged hoses before
using oven. Use only identical replacement
part valve/hose/regulator as specified in the
Parts List of this Use and Care Guide.
If ignition does NOT occur in 5 seconds,
turn the burner controls OFF, wait 5
minutes and repeat the lighting
procedure. If the burner does not ignite
with the valve open, gas will continue to
flow out of the burner and could
accidently ignite with risk of injury.
General Oven Cleaning
• Do not mistake brown or black accumulation
of grease and smoke for paint. Interiors of
gas ovens are not painted at the factory (and
should never be painted). Apply a strong
solution of detergent and water or use an
ovencleaner with scrub brush on insides of
oven lid and bottom. Rinse and allow to completely air dry. Do not apply a caustic griddle/
oven cleaner to painted surfaces.
• Plastic parts: Wash with warm soapy water
and wipe dry. Do not use Citrisol, abrasive
cleaners, degreasers or a concentrated oven
cleaner on plastic parts. Damage to and failure
of parts can result.
• Painted surfaces: Wash with mild detergent or
nonabrasive cleaner and warm soapy water.
Wipe dry with a soft nonabrasive cloth.
• Stainless steel surfaces: To maintain your
oven’s high quality appearance, wash with mild
detergent and warm soapy water and wipe dry
with a soft cloth after each use.
• Baked-on grease deposits may require the use
of an abrasive plastic cleaning pad. Use only
in direction of brushed finish to avoid damage.
Do not use abrasive pad on areas with graphics.
• Stone just needs to be brushed off. If desired,
wash Pizza Stone with warm water. NEVER
use soap as it may penetrate the stone cooking area and leave a soap taste in food.
• If a bristle brush is used to clean any of the
oven cooking surfaces, ensure no loose bristles remain on cooking surfaces prior to cooking.
Match-Lighting
Do not lean over Pizza Oven while lighting.
1. Place match into match holder (hanging from
side panel of griddle). Light match; then light
burner by placing match on right or left side
of griddle.
2. Push in and turn burner knob to the HI position, depending on match light hole selected.
Be sure burner lights and stays lit.
Burner Flame Check
• Light burner, rotate knob from to low. You
should see a smaller flame in low position than
seen on. Perform burner flame check on
side burner, also. Always check flame prior
to each use. If only low flame is seen refer to
“Sudden drop or low flame” in
the Troubleshooting.
Turning Grill Off
• Turn knob to the OFF position. Turn LP cylin-
der OFF by turning hand-wheel clockwise to a
full stop.
Ignitor Check
• Turn gas off at LP cylinder. Press and hold
electronic ignitor button. “Click” should be
heard and spark seen each time between each
collector box or burner and electrode. See
“Troubleshooting” if no click or spark.
Valve Check
• Important: Make sure gas is off at LP cylinder
before checking valves. Knobs lock in OFF
9
11.Attach burners to brackets on firebox.
12.Reposition carryover tubes and attach to
burner.
Storing Your Pizza Oven
• Clean pizza stone.
• Store in dry location.
• When an LP cylinder is connected to Pizza
Food Safety
Oven, store outdoors in a well-ventilated space
and out of reach of children.
• Cover Pizza Oven if stored outdoors. Choose
from a variety of Pizza Oven covers offered
by Blackstone.
• Store Pizza Oven indoors ONLY if LP cylinder
is turned off and disconnected, removed from
Pizza Oven and stored outdoors.
• When removing Pizza Oven from storage, follow “Cleaning the Burner Assembly” instructions before starting griddle.
Food safety is a very important part of enjoying
the outdoor cooking experience. To keep food
safe from harmful bacteria, follow these four
basic steps:
Clean: Wash hands, utensils, and surfaces with
hot soapy water before and after handling raw
meat and poultry.
Separate: Separate raw meats and poultry
from ready-to eat foods to avoid cross
contamination. Use a clean platter and utensils
when removing cooked foods.
Cook: Cook meat and poultry thoroughly to kill
bacteria. Use a thermometer to ensure proper
internal food temperatures.
Chill: Refrigerate prepared foods and leftovers
promptly. For more information Visit the
Canadian partnership for Consumer Food
Safety Education-www.befood safe.ca.
Cleaning the Burner Assembly
Follow these instructions to clean and/or replace
parts of burner assembly or if you have trouble
igniting Pizza Oven.
1. Turn gas OFF at control knob and LP cylinder.
2. Remove upper cover (Part 10 on parts list).
3. Remove heat shield and aluminum cover,
stone, and rotating panel.
4. Detach electrode from burner.
NOTE: Removal/Detachment method will
depend on the burner configuration.
5. Carefully lift burner up and away from valve
openings. We suggest three ways to clean the
burner tubes. Use the one easiest for you. (A)
Bend a stiff wire (a light weight coat hanger
works well) into a small hook. Run the hook
through burner tube several times.(B) Use a
narrow bottle brush with a flexible handle (do
not use a brass wire brush), run the brush
through burner tube several times.(C) Wear eye
protection: Use an air hose to force air into the
burner tube and out the burner ports. Check
each port to make sure air comes out each
hole.
6. Wire brush entire outer surface of burner to
remove food residue and dirt.
7. Clean any blocked ports with a stiff wire such
as an open paper clip.
8. Check burner for damage, due to normal wear
and corrosion some holes may become
enlarged. If any large cracks or holes are found
replace burner.
VERY IMPORTANT: Burner tubes must
reengage valve openings.
9. Attach electrode to burner.
10.Carefully replace burners.
How To Tell If Meat Is Grilled Thoroughly
• Meat and poultry cooked on a griddle or
oven often browns very fast on the outside.
Use a meat thermometer to be sure food has
reached a safe internal temperature, and cut
into food to check for visual signs of being
done.
• Whole poultry should reach 165° F/74°C.
Juices should run clear and flesh should not
be pink.
• Hamburgers made of any ground meat or
poultry should reach 160° F/71°C , and be
brown in the middle with no pink juices. Beef,
veal and lamb steaks, roasts and chops can
be cooked to 145° F/63°C . All cuts of pork
should reach 160° F/71°C.
• NEVER partially grill meat or poultry and finish
cooking later. Cook food completely to destroy
harmful bacteria.
• When reheating takeout foods or fully cooked
meats like hot dogs, grill to 165° F/64°C , or
until steaming hot dogs, grill to 165°F/74°C, or
until steaming hot.
• Follow these guidelines when cooking these
types of foods on your pizza.
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ILLUSTRATED PARTS LIST 1-8
11
ILLUSTRATED PARTS LIST 9-16
12
ILLUSTRATED PARTS LIST 17-20
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WARNING: The manufacturer has made every effort to eliminate any sharp edges. However, you
should handle all components with care to avoid accidental injury. Tools required: The only tool
needed is a Phillips Screwdriver needed for minimal assembly on the cover and main body handles.
ASSEMBLY:
Please read all instructions thoroughly before proceeding. Find a large, clean area in which to
assemble your Pizza Oven. Please refer to the parts list and assembly diagram as necessary. Pizza
Oven assembly involves large components; therefore, it is advised to have two people set up the unit.
NOTICE: Make sure all the plastic protection is removed before assembling
Step 1
Take out the main body, rotating panel and right/left feet assembly from the box. Install the feet
assembly on the body and insert the rotating panel into the body as pictured below.
14
Step 2 :
Take out the handle, PF ring and bolt and assemble them as pictured below
Step 3 : (Refer steps a,b, & c on pages 16 & 17)
15
a) Adjust the slot on the rotating axis of pizza oven as pictured below
b) Take out the rotating motor and assemble it as shown below
16
c) Move the rotating motor until the drive shaft matches the rotating axis
completely
Step 4
Take out the pizza stone and put it on the rotating panel
17
Step 5
Insert the heat shield into the main body as shown below
NOTE: It is important that the heat shield lines up correctly
Step 6
Take out the upper pizza stone and put on the heat shield
Upper pizza stone
18
Step 7
Take out the aluminum cover and put it on top of the heat shield (upper
pizza stone)
Step 8
Take out the two side boards. Assemble them on the main body and fix
them with the fasten knob
19
Step 9
Take out the upper cover and put it on the main body as show below
Step 10
Take out the first and second lower shelves and put them on the legs
NOTE: The top tray can be removed easily for cleaning crumbs from the
oven
20
Step 11
Insert the battery and assemble the igniter cover and the knob as shown
below (battery not included)
Step 12
Assemble the thermometer on the upper cover
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HOW TO USE YOUR PIZZA OVEN
1. Turn the Pizza Oven on high and let it warm up. It’s fully warmed up when the thermometer hits
300° (approx. 10 minutes).
2. Turn temperature knob down to medium heat and let the temperature settle between 350°- 400°
(approx. 5 minutes).
3. Depending on the pizza, optimal cooking temperature is about 375°.
NOTE: the pizza stone surface is hotter than the air.
4. The cooking time is about 2-4 minutes depending on the size and thickness of the dough of
the pizza.
5. Pull out the pizza when the crust is to a desired perfection (or when the edges of the pizza crust
are brown/golden).
FINE TUNING YOUR PIZZA OVEN
NOTE: The time and temperature of your oven will depend largely on your outside temperature
and elevation.
1. Between the control knob, on the front of the unit ,and the adjustable knob, on the regulator, you
can adjust the flow (trial and error is recommended depending on the type and size of the pizza
you are cooking).
2. Visit our website www.blackstoneproducts.com to find some great tips on how to become a
Blackstone Pizza Pro. You can watch video tutorials, get dough recipes, and read success stories,
tips, and find favorite recipes from other customers as well as leave some of your own feedback
as well.
Practice makes perfect so experiment and overall have fun with your Blackstone Pizza Oven!
22
CARE AND MAINTENANCE
Regularly clean your Pizza Oven between uses and especially after extended periods of storage.
Ensure that the Pizza Oven and its components are sufficiently cool before cleaning.
• Never handle hot parts with unprotected hands.
• In order to extend and maintain the life and condition of your Pizza Oven, we strongly
recommend that the unit be covered when left outside for any length of time, especially
during the winter months.
Burner maintenance:
In most circumstances, burning off the residue after cooking will keep the burner clean. The burner
should be removed and cleaned annually or whenever heavy build-up is found in order to ensure that
there is no blockage (debris, insects) in either the burner portholes or venture tubes. Use pipe cleaner
to clear obstructions. A wire brush can be used to remove corrosion from the burner surfaces. When
refitting the burner, be careful to check that the venture tubes of the burner fit over the valve outlets.
Fittings and Storage:
Annual checking and tightening of metal fittings is recommended. Store the Pizza Oven in a cool dry
place. Cover the burners with aluminum foil in order to prevent insects or other debris from collecting
in the burner holes. If the Pizza Oven is to be stored indoors, the gas bottle must be disconnected
and left outside. The gas bottle should always be stored outside, out of reach of children, and in a dry,
well-ventilated area away from any sources of heat or ignition.
TROUBLE SHOOTING
POSSIBLE CAUSE
PROBLEM
SOLUTION
Burner will not light using the
ignition system.
1.
2.
3.
4.
5.
Check battery.
LP gas cylinder is empty.
Faulty regulator.
Obstructions in the burner.
Obstructions in gas jets or
gas hose.
6. Electrode wire is loose or
disconnected on electrode
or ignition unit.
7. Electrode or wire is
damaged/faulty pushbutton
igniter.
1. Replace with a good battery.
2. Replace with full cylinder.
3. Have the regulator checked
or replaced.
4. Clean burner.
5. Clean jets and gas hose.
6. Reconnect wire.
7. Change electrode and wire
change igniter.
Burner will not light with a
match.
1.
2.
3.
4.
1. Replace with full cylinder.
2. Have the regulator checked
or replaced.
3. Clean Burner.
4. Clean jets and gas hose.
Fire in burner tube has a low
flame or flashback (a hissing or
roaring noise may be heard)
1. LP gas cylinder is empty.
2. Obstructions in burner.
3. Obstructions in gas jets or
gas hose.
4. Windy conditions.
LG gas cylinder is empty.
Faulty Regulator.
Obstructions in burner.
Obstructions in gas jets or
gas hose.
23
1.
2.
3.
4.
Use larger cylinder.
Clean burner.
Clean jets and gas hose.
Use grill in a more sheltered
position.
North Atlantic
90-Day Warranty
North Atlantic the manufacturer, will warranty for 90 days from purchase all parts, workmanship, and finishes
(against rust).
It will be the manufacturer’s option as to whether to repair or replace any of the above items.
All warranties are limited to the original purchaser only. This warranty does not cover any liability on the part
of North Atlantic., its agents or employees, for any indirect or consequential damages for breach of warranty.
The purchaser must follow the manufacturer’s usage instructions.
Under no circumstances is the manufacturer responsible for damages from the failure to operate the
Pizza Oven properly.
It is the responsibility of the purchaser to establish the warranty period by verifying the original purchase date
with original sales receipt.
For more detailed explanation of the warranty, read below:
North Atlantic warrants to the owner that the product covered by this agreement is free from defects in material and workmanship under normal use and service for which it was intended if, but only if, it has been operated in accordance with North Atlantic instructions exclusively for domestic use, and not for private or public
club,
institutional, or commercial purposes. North Atlantic obligation under this warranty is limited to replacing or
repairing, free of charge, any part or parts that may prove, to the satisfaction in North Atlantic, to be defective
under normal home use and service within the following stated periods of time from the date of purchase; a)
for ninety (90) days from purchase, all parts, finish, and workmanship. Should any failure to conform to this
warranty become apparent during applicable warranty periods stated above, the original purchaser must notify North Atlantic of breach or warranty within the applicable warranty period. North Atlantic shall upon notice
and compliance by the original purchaser with such instructions, correct such nonconformity by repair or
replacement of the defective part or parts. Correction in the manner provided above shall constitute a
fulfillment of all obligations of North Atlantic with respect to the quality if the product.
North Atlantic does not warrant this equipment to meet the requirement of any safety code of any state,
municipality or other jurisdiction, and the original purchaser assumes all risk and liability whatsoever resulting
from the use thereof, whether used in accordance with North Atlantic instructions or otherwise. This warranty
does not cover and is intended to exclude any liability on the part of North Atlantic its agents, servants or
employees whether under this warranty or implied by law for any indirect or consequential damages for
breach on any warranty. The purchaser must establish all applicable warranty periods pursuant to this warranty by verifying the original purchase date by producing the dated sales receipt. This warranty shall not
apply to this product or any other part thereof which has been subject to accident, negligence, alteration,
abuse, or misuse or which as been repaired or altered without North Atlantic written consent, outside of North
Atlantic factory. North Atlantic makes no warranty whatsoever in respect to accessories or parts not supplied
with it. This
warranty shall apply only within the boundaries of the Unites States of America. This warranty gives the
original purchaser specific rights, and the original purchaser may also have other rights, which vary from state
to state.
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Our Customer Service staff is here to help you!
For questions regarding your Blackstone Commercial Pizza Oven, or if in need of
replacement parts, you may contact us at:
(435) 252-3030
or
support@blackstoneproducts.com
We’re pleased to help you with any questions concerning replacement parts or your
warranty. Our customer service staff can be reached Monday through Friday from
8:00 am to 5:00 pm Mountain Standard Time. If all operators are busy or you call after
hours, you may leave a message and your call will be returned.
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