Brother Laser Printer
USER’S GUIDE
For visually-impaired users
You can read this manual with Screen
Reader ‘text-to-speech’ software.
HL-2130
HL-2132
HL-2220
HL-2230
HL-2240
HL-2240D
HL-2242D
HL-2250DN
HL-2270DW
HL-2275DW
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Version C
USA/CAN
Using this guide
Symbols used in this guide
The following symbols and conventions are used throughout the documentation.
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not
avoided, may result in damage to property or loss of product functionality.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give
tips about how the operation works with other features.
i
Table of Contents
1
Printing Methods
1
About this machine ....................................................................................................................................1
Front view and Back view....................................................................................................................1
Acceptable paper and other print media....................................................................................................3
Recommended paper and print media ................................................................................................3
Type and size of paper ........................................................................................................................4
Handling and using special paper .......................................................................................................6
Unprintable area ..................................................................................................................................9
Printing methods......................................................................................................................................10
Printing on plain paper, recycled paper, bond paper, thin paper or thick paper ................................10
Printing on labels or envelopes .........................................................................................................15
Duplex printing.........................................................................................................................................20
Guidelines for printing on both sides of the paper .............................................................................20
Automatic duplex printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW only) ......21
Manual duplex printing ......................................................................................................................22
2
Driver and Software
23
Printer driver ............................................................................................................................................23
Features in the printer driver (for Windows®) ....................................................................................25
Features in the printer driver (for Macintosh) ....................................................................................39
Uninstalling the printer driver ...................................................................................................................51
Printer driver for Windows® ...............................................................................................................51
Printer driver for Macintosh ...............................................................................................................51
Software ..................................................................................................................................................52
Software for networks (HL-2250DN / HL-2270DW / HL-2275DW only) ............................................52
Remote Printer Console (For Windows® only) ................................................................................52
3
Control Panel
53
LEDs (Light Emitting Diodes)...................................................................................................................53
Service call indications ............................................................................................................................58
Go button.................................................................................................................................................60
Print a test page ................................................................................................................................61
Print a Printer Settings page..............................................................................................................62
Print Fonts (HL-2250DN / HL-2270DW / HL-2275DW only)..............................................................63
Print a WLAN report (HL-2270DW / HL-2275DW only).....................................................................64
Default settings..................................................................................................................................64
4
Routine Maintenance
66
Replacing consumable items...................................................................................................................66
Consumables.....................................................................................................................................66
Before replacing the consumable items ............................................................................................67
Toner cartridge ..................................................................................................................................70
Drum unit ...........................................................................................................................................77
ii
Cleaning ..................................................................................................................................................83
Cleaning the outside of the machine .................................................................................................84
Cleaning the corona wire...................................................................................................................85
Cleaning the drum unit ......................................................................................................................87
Cleaning the paper pick-up roller.......................................................................................................94
Packing and shipping the machine ..........................................................................................................96
5
Troubleshooting
100
Identifying your problem ........................................................................................................................100
Error messages in the Status Monitor ...................................................................................................101
Paper handling ......................................................................................................................................103
Paper jams and how to clear them ........................................................................................................105
Improving the print quality......................................................................................................................112
Solving print problems ...........................................................................................................................119
Network problems (HL-2250DN / HL-2270DW / HL-2275DW only) ......................................................120
Other problems ......................................................................................................................................120
For Macintosh with USB ..................................................................................................................120
A
Appendix
121
Machine specifications...........................................................................................................................121
Engine .............................................................................................................................................121
Controller .........................................................................................................................................122
Software ..........................................................................................................................................123
Control panel ...................................................................................................................................123
Paper handling ................................................................................................................................123
Media specifications ........................................................................................................................124
Supplies...........................................................................................................................................125
Dimensions / weights.......................................................................................................................125
Other................................................................................................................................................126
Computer requirements...................................................................................................................127
Important information for choosing your paper................................................................................128
Symbol and character sets (HL-2250DN / HL-2270DW / HL-2275DW only).........................................131
How to use Web Based Management (Web browser) ....................................................................131
Symbol and character sets list.........................................................................................................132
Quick reference for bar code control commands (HL-2250DN / HL-2270DW / HL-2275DW only) .......134
Print bar codes or expanded characters..........................................................................................134
B
Appendix (for Europe and Other Countries)
141
Brother numbers ....................................................................................................................................141
C
Appendix (for USA and Canada)
142
Brother numbers ....................................................................................................................................142
D
Index
145
iii
1
Printing Methods
1
1
About this machine
1
Front view and Back view
1
1
2
11
3
10
9
4
5
8
6
7
1 Face-down output tray support flap 2 (support flap 2)
2 Face-down output tray support flap 1 (support flap 1)
3 Control panel
4 Manual feed paper guide
5 Manual feed slot
6 Manual feed slot cover (Not available for HL-2130 / HL-2132 / HL-2220)
7 Paper tray
8 Front cover
9 Power switch
10 Ventilation hole
11 Face-down output tray
Note
The illustrations in this guide show the HL-2270DW / HL-2275DW.
1
Printing Methods
1
7
1
2
6
5
4
3
1 Back cover (Face-up output tray when open)
2 AC power connector
3 HL-2270DW / HL-2275DW: Wireless setup button
4 HL-2270DW / HL-2275DW: Wireless Activity LED
5 USB interface connector
6 HL-2250DN / HL-2270DW / HL-2275DW: 10BASE-T/100BASE-TX port
7 HL-2250DN / HL-2270DW / HL-2275DW: Network status LEDs
2
Printing Methods
Acceptable paper and other print media
1
1
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled
paper, labels or envelopes.
For best results, follow the instructions below:
 DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams
or misfeeds.
 For proper printing, you must choose the same paper size from your software application as the paper in
the tray.
 Avoid touching the printed surface of the paper immediately after printing.
 Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
Recommended paper and print media
1
Europe
USA
Plain paper
Xerox Premier TCF 80 g/m2
Xerox Business 80 g/m2
Xerox 4200 20 lb
Hammermill Laser Print 24 lb (90g/m2)
Recycled paper
Xerox Recycled Supreme 80 g/m2
(No specific brand recommended)
Labels
Avery laser label L7163
Avery laser labels white #5160
Envelopes
Antalis River series (DL)
(No specific brand recommended)
3
Printing Methods
Type and size of paper
1
1
The machine feeds paper from the installed paper tray or the manual feed slot.
The names for the paper trays in the printer driver and this guide are as follows:
Paper tray
Tray 1
Manual feed slot
Manual
Duplex tray for automatic duplex
printing (HL-2240D / HL-2242D /
HL-2250DN / HL-2270DW /
HL-2275DW only)
DX
When looking at this page, you can jump to the page for each printing method by clicking p in the table.
Media type
Tray 1
Manual
DX
Choose the media type
from the printer driver
Plain paper
Plain Paper
75 to 105 g/m2 (20 to 28 lb)
Recycled paper
p
p
p
p
p
p
Recycled Paper
Bond Paper
Bond paper
Rough paper– 60 to 163 g/m2
(16 to 43 lb)
p
Thin paper
Thin Paper
p
2
p
p
60 to 75 g/m (16 to 20 lb)
Thick paper
105 to 163 g/m2(28 to 43 lb)
Labels
p
Thick Paper or Thicker
Paper
p
Label
A4 or Letter
Envelopes
Envelopes
Env. Thin
p
Env. Thick
1
Tray 1
Manual
DX
Paper size
A4, Letter, B5 (ISO/JIS), A5, A5
(Long Edge), B6 (ISO), A6,
Executive, Legal 1, Folio 1
Width: 76.2 to 216 mm (3 to 8.5 in.) Letter, Legal 1,
Length: 116 to 406.4 mm (4.6 to
Folio 1
16 in.)
Number of sheets
(80 g/m2 / 20 lb)
250 sheets
Single sheet
Legal or Folio size paper is not available in some regions outside the USA and Canada.
4
Printing Methods
Recommended paper specifications
1
1
The following paper specifications are suitable for this machine.
Basis weight
75-90 g/m2 (20-24 lb)
Thickness
80-110 m
Roughness
Higher than 20 sec.
Stiffness
90-150 cm3/100
Grain direction
Long grain
Volume resistivity
10e9-10e11 ohm
Surface resistivity
10e9-10e12 ohm-cm
Filler
CaCO3 (Neutral)
Ash content
Below 23 wt%
Brightness
Higher than 80%
Opacity
Higher than 85%
 Use paper that is made for plain-paper copying.
 Use paper that is 75 to 90 g/m2 (20 to 24 lb).
 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
 This machine can use recycled paper that meets DIN 19309 specifications.
(To help you choose which paper to use with this machine, see Important information for choosing your paper
on page 128.)
5
Printing Methods
Handling and using special paper
1
1
The machine is designed to work well with most types of xerographic and bond paper. However, some paper
variables may have an effect on print quality or handling reliability. Always test samples of paper before
purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep
the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
 DO NOT use inkjet paper because it may cause a paper jam or damage your machine.
 Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 200
degrees centigrade (392 degrees Fahrenheit).
 If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may
exhibit degraded performance.
Types of paper to avoid
1
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1 A curl of 2 mm (0.08 in.) or greater may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.
6
Printing Methods
Envelopes
1
1
Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may
have feed and print-quality problems because of the way they have been made. A suitable envelope should
have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of
paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality
envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
We recommend that you print a test envelope to make sure the print results are what you want.
Types of envelopes to avoid
1
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled, irregularly shaped, extremely shiny or textured envelopes.
• with clasps, staples, snaps, tie strings, self-adhesive components, windows, holes, cutouts or
perforations.
• that are of a baggy construction, not sharply creased, embossed (have raised writing on them) or
preprinted on the inside.
• that were previously printed by a laser / LED printer.
• that cannot be arranged when put in a pile.
• that are made of paper that weighs more than the paper weight specifications for the machine.
• with edges that are not straight or consistently square.
• with glue on surface as shown in figure below
• with double flaps as shown in figure below
• with sealing flaps that are not folded down when purchased
• with sealing flaps as shown in figure below
7
Printing Methods
• with each side folded as shown in figure below
1
If you use any of the types of envelopes listed above, they may damage your machine. This damage may
not be covered under any Brother warranty or service agreement.
Labels
1
The machine will print on most types of labels designed for use with a laser printer. Labels should have an
adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
Adhesives should not come in contact with any part of the machine, because the label stock may stick to the
drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the
labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels
with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 200 degrees centigrade (392
degrees Fahrenheit) for a period of 0.1 seconds.
Do not feed a label sheet through the machine more than one time.
Types of labels to avoid
1
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
IMPORTANT
• Avoid feeding labels with the carrier sheet exposed because your machine will be damaged.
• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels
exceeding this specification may not feed or print properly and may cause damage to your machine.
8
Printing Methods
Unprintable area
1
1
The area of the paper that cannot be printed on is shown in the table below:
Portrait
1
2
4
3
A4
Letter
Legal
B5 (ISO)
Executive
A5
A6
B6 (ISO)
1
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
2
6.01 mm
(0.24 in.)
6.35 mm
(0.25 in.)
6.35 mm
(0.25 in.)
6.01 mm
(0.24 in.)
6.35 mm
(0.25 in.)
6.01 mm
(0.24 in.)
6.01 mm
(0.24 in.)
6.01 mm
(0.24 in.)
3
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4
6.01 mm
(0.24 in.)
6.35 mm
(0.25 in.)
6.35 mm
(0.25 in.)
6.01 mm
(0.24 in.)
6.35 mm
(0.25 in.)
6.01 mm
(0.24 in.)
6.01 mm
(0.24 in.)
6.01 mm
(0.24 in.)
Landscape
1
2
4
3
A4
Letter
Legal
B5 (ISO)
Executive
A5
A6
B6 (ISO)
1
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
2
5.0 mm
(0.19 in.)
5.08 mm
(0.2 in.)
5.08 mm
(0.2 in.)
5.0 mm
(0.19 in.)
5.08 mm
(0.2 in.)
5.0 mm
(0.19 in.)
5.0 mm
(0.19 in.)
5.0 mm
(0.19 in.)
3
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4.23 mm
(0.16 in.)
4
5.0 mm
(0.19 in.)
5.08 mm
(0.2 in.)
5.08 mm
(0.2 in.)
5.0 mm
(0.19 in.)
5.08 mm
(0.2 in.)
5.0 mm
(0.19 in.)
5.0 mm
(0.19 in.)
5.0 mm
(0.19 in.)
9
Printing Methods
Printing methods
1
1
Printing on plain paper, recycled paper, bond paper, thin paper or thick paper
Printing from the paper tray (plain paper, recycled paper and thin paper only)
1
1
(For the recommended paper to use, see Type and size of paper on page 4.)
a
Pull the paper tray completely out of the machine.
b
While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make
sure that the guides are firmly in the slots.
10
Printing Methods
Note
For Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the
back of the paper tray. (Legal or Folio size paper is not available in some regions.)
c
Put paper in the tray and make sure:
 The paper is below the maximum paper mark (b b b).
Over filling the paper tray will cause paper jams.
 The side to be printed on must be face down.
 The paper guides touch the sides of the paper so it will feed properly.
d
Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
11
1
Printing Methods
e
f
Lift up the support flap 1 to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the machine.
Choose the following from each drop-down list of the printer driver.
 Paper Size
A4
Letter
Legal 1
Executive
A5
B6
A6
Folio 1
JIS B5
A5 Long Edge
1
B5
Legal or Folio size paper is not available in some regions outside the USA and Canada.
 Media Type
Plain Paper
Thin Paper
Recycled Paper
 Paper Source
Tray 1
For any other settings, see Driver and Software in Chapter 2.
g
Send the print data to the machine.
12
1
Printing Methods
Printing from the Manual feed slot
1
1
(For the recommended paper to use, see Type and size of paper on page 4.)
Note
The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
a
Lift up the support flap 1 to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the machine.
b
Open the manual feed slot cover. (Not available for HL-2130 / HL-2132 / HL-2220)
13
Printing Methods
c
Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use.
1
d
Using both hands, put one piece of paper in the manual feed slot until the front edge of the paper touches
the paper feed roller. When you feel the machine pull in the paper, let go.
Note
• Put the paper into the manual feed slot with the side to be printed face up.
• Make sure that the paper is straight and in the correct position on the manual feed slot. If it is not, the paper
may not be fed properly, resulting in a skewed printout or a paper jam.
• DO NOT put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put any media in the manual feed slot before the machine is in Ready mode, the media may be
ejected without being printed on.
14
Printing Methods
e
Choose the following from each drop-down list of the printer driver.
1
 Paper Size
Width:
76.2 to 216 mm (3 to 8.5 in.)
Length:
116 to 406.4 mm (4.6 to 16 in.)
You can use all paper sizes specified for the tray which you use.
 Media Type
Plain Paper Thin Paper Thick Paper
Thicker Paper Bond Paper
Recycled Paper
 Paper Source
Manual
For any other settings, see Driver and Software in Chapter 2.
f
g
Send the print data to the machine.
After the printed page comes out of the machine, put in the next sheet of paper as in Step d above.
Repeat for each page that you want to print.
Printing on labels or envelopes
1
When the face-up output tray is pulled down, the machine has a straight paper path from the manual feed
slot through to the back of the machine. Use this paper feed and output method when you want to print on
labels or envelopes. (For the recommended paper to use, see Acceptable paper and other print media
on page 3 and Types of envelopes to avoid on page 7.)
Note
The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
a
Open the back cover (face-up output tray).
15
Printing Methods
b
c
<For printing envelopes only> Pull down the two green levers, one on the left-hand side and one on the
right-hand side, as shown in the illustration below.
Open the manual feed slot cover. (Not available for HL-2130 / HL-2132 / HL-2220)
16
1
Printing Methods
d
Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use.
1
e
Using both hands, put one full sheet of labels or one envelope in the manual feed slot until the front edge
touches the paper feed roller. When you feel the machine pull it in, let go.
Note
• Put one full sheet of labels or one envelope into the manual feed slot with the side to be printed face up.
• Make sure that the full sheet of labels or the envelope is straight and in the proper position on the manual
feed slot. If it is not, it may not be fed properly, resulting in a skewed printout or a paper jam.
• DO NOT put more than one full sheet of labels or one envelope in the manual feed slot at any one time,
as it may cause a jam.
• DO NOT insert a labels sheet that has previously been used or is missing any labels.
• If you put any Media (paper, envelope and so on) in the manual feed slot before the machine is in Ready
mode, the media may be ejected without being printed on.
17
Printing Methods
f
Choose the following from each drop-down list menu of the printer driver.
1
 Paper Size
Envelopes
Com-10
DL
C5
Monarch
DL Long Edge
Customized paper size 1
1
You can define your original paper size by choosing User Defined... in Windows® printer driver or Manage Custom Sizes... in
Macintosh printer drivers.
Label
A4
Letter
 Media Type
Envelopes
Env. Thin
Env. Thick
Label
 Paper Source
Manual
Note
• When you use Envelope #10, choose Com-10 for the Paper Size.
• For other envelopes that are not listed in the printer driver, such as Envelope #9 or Envelope C6,
choose User Defined... (for Windows® printer driver) or Manage Custom Sizes... (for Macintosh
printer driver). For more information on envelope sizes, see Paper size on page 130.
g
h
Send the print data to the machine.
i
<For printing envelopes only>When you have finished printing, reset the two green levers that were
pulled down in step b back to their original positions.
After the printed page comes out of the machine, put in the next full sheet of labels or envelope as shown
in Step e. Repeat for each page that you want to print.
18
Printing Methods
Note
• Remove each sheet of labels or envelope as soon as it has been printed. Stacking them may cause the
paper to jam or curl.
• If an envelope is creased after they are printed, see Improving the print quality on page 112.
• If envelopes get smudged during printing set the Media Type to Env. Thick.
• (For Windows® users) If the DL size double flap envelopes are creased after printing, choose DL Long
Edge in Paper Size, from the Basic tab. Put a new DL size double-flap envelope in the manual feed slot
with the longest edge of the envelope in first, then print again.
• Envelope joints that are sealed by the manufacturer should be secure.
• All sides of the envelope should be properly folded without wrinkles or creases.
19
1
Printing Methods
Duplex printing
1
1
The supplied printer drivers for Windows® 2000 or greater and Mac OS X 10.4.11 or greater all enable duplex
printing. For more information about how to choose the settings, see the Help text in the printer driver.
Guidelines for printing on both sides of the paper
1
 If the paper is thin, it may wrinkle.
 If paper is curled, straighten it and then put it back in the paper tray or the manual feed slot. If the paper
continues to curl, replace the paper.
 If the paper is not feeding properly, it may be curled. Remove the paper and straighten it. If the paper
continues to curl, replace the paper.
 When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.
(If there is a paper jam, see Paper jams and how to clear them on page 105. If you have a print quality
problem, see Improving the print quality on page 112.)
Note
• Make sure that the paper tray is completely inserted to the machine.
• You should use plain paper, recycled paper or thin paper. Do not use bond paper.
20
Printing Methods
Automatic duplex printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW /
HL-2275DW only)
1
If you are using the Macintosh Printer Driver, see Automatic Duplex Printing (HL-2240D / HL-2242D /
HL-2250DN / HL-2270DW / HL-2275DW only) on page 48.
a
Choose the following settings from each menu of the printer driver.
 Paper Size
Letter
1
Legal 1
Folio 1
Legal or Folio size paper is not available in some regions outside the USA and Canada.
 Media Type
Plain Paper
Thin Paper
Recycled Paper
 Paper Source
Tray 1
Manual
 Duplex / Booklet
Duplex
 Duplex Type in Duplex Settings
There are four options for each orientation. (See Duplex / Booklet on page 28.)
 Binding Offset in Duplex Settings
You can specify the offset for binding. (See Duplex / Booklet on page 28.)
For any other settings, see Driver and Software in Chapter 2.
b
Send the print data to the machine. The machine will print on both sides of the paper automatically.
21
1
Printing Methods
Manual duplex printing
1
1
If you are using the Macintosh Printer Driver, see Manual Duplex Printing on page 47.
a
Choose the following settings from each drop-down list of the printer driver.
 Paper Size
You can use all the paper sizes specified for the tray you are using.
 Media Type
You can use all the media types specified for the tray you are using except media that has a specified
print side, such as envelopes and labels.
 Paper Source
Tray 1
Manual
 Duplex / Booklet
Duplex (Manual)
 Duplex Type in Duplex Settings
There are four options for each orientation. (See Duplex / Booklet on page 28.)
 Binding Offset in Duplex Settings
You can specify the offset for binding. (See Duplex / Booklet on page 28.)
For any other settings, see Driver and Software in Chapter 2.
b
Send the print data to the machine. The machine will print all the even-numbered pages on one side of
the paper first. Then, the Windows® driver instructs you (with a pop-up message) to reinsert the paper
to print the odd-numbered pages.
Note
Before reinserting the paper, straighten it well, or you may get a paper jam. Very thin or thick paper is not
recommended.
22
2
Driver and Software
2
Printer driver
2
2
A printer driver is software that translates data from the format used by a computer to the format that a
particular machine needs. Typically, this format is page description language (PDL).
The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have
supplied or on the Brother Solutions Center at http://solutions.brother.com/. Install the drivers by following the
Quick Setup Guide. The latest printer driver can be downloaded from the Brother Solutions Center at
http://solutions.brother.com/.
(If you want to uninstall the printer driver, see Uninstalling the printer driver on page 51.)
For Windows®
2
 Windows® printer driver
For Macintosh
2
 Macintosh printer driver
For Linux 1 2
2
 CUPS printer driver
 LPD / LPRng printer driver
1
Download the printer driver for Linux from http://solutions.brother.com/ or a link on the supplied CD-ROM.
2
Depending on Linux distributions, the driver may not be available.
Note
• For more information about Linux printer driver, visit us at http://solutions.brother.com/.
• The printer driver for Linux may be released after the initial release of this product.
23
Driver and Software
You can change the following printer settings when you print from your computer:
 Paper Size
 Orientation
2
 Copies
 Media Type
 Resolution
 Print Settings
 Multiple Page
 Duplex / Booklet 1
 Paper Source
 Scaling
 Reverse Print
 Use Watermark 1
 Header-Footer Print 1
 Toner Save Mode
 Administrator 1
 Use Reprint 1
 Sleep Time
 Macro 1 2
 Density Adjustment 1
 Error Message Printout 1
 Improve Print Output
 Skip Blank Page
 Print Profiles 1
1
These settings are not available with the Macintosh printer driver.
2
These settings are only available for the HL-2250DN, HL-2270DW and HL-2275DW.
24
Driver and Software
Features in the printer driver (for Windows®)
2
(For more information, see the Help text in the printer driver.)
2
Note
®
• The screens in this section are from Windows XP. The screens on your computer will vary depending on
your operating system.
• You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General
tab of the Printer Properties dialog box.
Basic tab
2
You can also change settings by clicking the illustration on the left side of the Basic tab.
1
4
2
3
a
b
c
d
Choose Paper Size, Orientation, Copies, Media Type, Resolution and Print Settings (1).
Choose Multiple Page and Duplex / Booklet setting (2).
Choose Paper Source (3).
Click OK to apply your chosen settings.
To return to the default settings, click Default, then OK.
25
Driver and Software
Note
This area (4) shows the current settings.
Paper Size
2
From the drop-down box choose the Paper Size you are using.
Orientation
2
Orientation selects the position of how your document will be printed (Portrait or Landscape).
Portrait
Landscape
Copies
2
The copies selection sets the number of copies that will be printed.
 Collate
With the Collate check box selected, one complete copy of your document will be printed and then will be
repeated for the number of copies you selected. If the Collate check box is not selected, then each page
will be printed for all the copies selected before the next page of the document is printed.
Collate checked
Collate non-checked
26
2
Driver and Software
Media Type
2
You can use the following types of media in your machine. For the best print quality, select the type of media
that you wish to use.
Plain Paper
Thin Paper
Thick Paper
Thicker Paper
Bond Paper
Envelopes
Env. Thick
Env. Thin
Recycled Paper
Label
2
Note
• When using ordinary plain paper (75 to 105 g/m2 (20 to 28 lb)) choose Plain Paper. When using heavier
weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond
Paper.
• When you use envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when
Envelopes has been selected, choose Env. Thick. If the envelope is crumpled when Envelopes has
been selected, choose Env. Thin.
Resolution
2
You can choose the resolution as follows.
 300 dpi
 600 dpi
 HQ 1200
Print Settings
2
You can manually change the print setting.
 Graphics
This is the best mode for printing documents that contain graphics.
 Text
This is the best mode for printing text documents.
 Manual
You can change the settings manually by choosing Manual and clicking the Manual Settings... button.
You can set brightness, contrast and other settings.
Multiple Page
2
The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on
one sheet of paper or can enlarge the image size for printing one page on multiple sheets of paper.
 Page Order
When N in 1 option is selected, the page order can be selected from the drop-down list.
 Border Line
When printing multiple pages onto one sheet, with the Multiple Page feature, you can choose to have a
solid border, dash border or no border around each page on the sheet.
27
Driver and Software
 Print cut-out line
When 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option allows
you to print a faint cut-out line around the printable area.
2
Duplex / Booklet
2
When you want to print a booklet or do duplex printing, use this function.
 None
Disable duplex printing.
 Duplex / Duplex (Manual)
When you want to do duplex printing, use these options.
• Duplex (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW only)
The machine prints on both sides of the paper automatically.
• Duplex (Manual)
The machine prints all the even numbered pages first. Then the printer driver will stop and show the
instructions required to re-install the paper. When you click OK the odd numbered pages will be printed.
When you choose Duplex or Duplex (Manual), the Duplex Settings... button becomes available to
choose. You can set following settings in the Duplex Settings dialog box.
• Duplex Type
There are four types of duplex binding direction available for each orientation.
Portrait
Long Edge (Left)
Long Edge (Right)
Short Edge (Top)
Short Edge (Bottom)
Long Edge (Bottom)
Short Edge (Left)
Short Edge (Right)
Landscape
Long Edge (Top)
• Binding Offset
When you check Binding Offset, you can also specify the offset for binding in inches or millimeters.
28
Driver and Software
 Booklet / Booklet (Manual)
Use this option to print a document in booklet format using duplex printing; it will arrange the document
according to the correct page number and allows you to fold at the center of the print output without having
to change the order of the page number.
2
• Booklet (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW only)
The machine prints on both sides of the paper automatically.
• Booklet (Manual)
The machine prints all the even numbered sides first. Then the printer driver will stop and show the
instructions required to re-install the paper. When you click OK the odd numbered sides will be printed.
When you choose Booklet or Booklet (Manual), the Duplex Settings... button becomes available to
choose. You can set following settings in the Duplex Settings dialog box.
• Duplex Type
There are two types of duplex binding direction available for each orientation.
Portrait
Left Binding
Landscape
Right Binding
Top Binding
Bottom Binding
• Booklet Printing Method
When Divide into Sets is selected: This option allows you to print the whole booklet into smaller
individual booklet sets, it still allows you to fold at the center of the smaller individual booklet sets without
having to change the order of the page number. You can specify the number of sheets in each smaller
booklet set, from 1 to 15. This option can help when folding the printed booklet that has a large number
of pages.
• Binding Offset
When you check Binding Offset, you can also specify the offset for binding in inches or millimeters.
Paper Source
2
You can choose Auto Select, Tray1, Manual and specify separate trays for printing the first page and for
printing from the second page onwards.
29
Driver and Software
Advanced tab
2
2
1
2
3
4
5
6
7
Change the tab settings by clicking one of the following icons:
 Scaling (1)
 Reverse Print (2)
 Use Watermark (3)
 Header-Footer Print (4)
 Toner Save Mode (5)
 Administrator (6)
 Other Print Options (7)
Scaling
2
You can change the print image scaling.
Reverse Print
2
Check Reverse Print to rotate the print result by 180 degrees.
30
Driver and Software
Use Watermark
2
You can put a logo or text into your documents as a watermark.
You can choose one of the preset watermarks, or you can use a bitmap file or text that you have created.
2
When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere
you like on the page.
When you use text as a watermark, you can change the Text, Font, Style, Size and Darkness settings.
Header-Footer Print
2
When this feature is enabled, it will print the date and time on your document from your computer’s system
clock and the PC login user name or the text you entered. By clicking Settings... you can customize the
information.
 ID Print
If you select Login User Name, your PC login user name will print. If you select Custom and enter the
text in the Custom edit box, the text you entered will print.
Toner Save Mode
2
You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter.
The default setting is Off.
Note
• We do not recommend Toner Save Mode for printing Photo or Gray Scale images.
• Toner Save Mode is not available for HQ 1200 resolution.
Administrator
2
Administrators have the authority to limit access to functions such as scaling and watermark.
 Password
Enter the password into this box.
 Set Password...
Click here to change the password.
 Set
Click here current password. Then you can change the settings.
 Copies Lock
Lock the copy pages selection to prevent multiple copy printing.
 Multiple Page & Scaling Lock
Lock the current settings of the Multiple Page and Scaling options to prevent changes being made.
 Watermark Lock
Lock the current settings of the Watermark option to prevent changes being made.
31
Driver and Software
 Header-Footer Print Lock
Lock the current settings of the Header-Footer Print option to prevent changes being made.
Other Print Options...
2
You can set the following in Printer Function:
 Use Reprint
 Sleep Time
 Macro (HL-2250DN / HL-2270DW / HL-2275DW only)
 Density Adjustment
 Error Message Printout
 Improve Print Output
 Skip Blank Page
Use Reprint
2
The machine keeps the last print job sent to it in memory.
You can reprint the last job without sending the data again from your computer. For more information about
the Reprint function, see Go button on page 60.
Note
If you want to prevent other people from printing your data using the reprint function, uncheck the Use
Reprint check box.
Sleep Time
2
When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode,
the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be
reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep Mode
automatically adjusts to the most suitable timeout setting depending on the frequency of your machine use.
While the machine is in sleep mode, the Ready LED is dimmed, but the machine can still receive data.
Receiving a print file or document or pressing Go will automatically wake up the machine to start printing.
Macro (HL-2250DN / HL-2270DW / HL-2275DW only)
2
You can save a page of a document as a macro to machine memory. You can also execute the saved macro
(you can use the saved macro as an overlay on any documents). This will save time and increase printing
speed for often used information such as forms, company logos, letterhead formats or invoices.
Density Adjustment
2
Increase or decrease the print density.
Note
The Density Adjustment is not available when you set the Resolution to HQ 1200.
32
2
Driver and Software
Error Message Printout
2
You can choose whether the machine reports problems by printing an error page.
Selections are Printer Default, On and Off.
2
Improve Print Output
2
This feature allows you to improve a print quality problem.
 Improvement Settings
• Reduce Paper Curl
If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do
not need to choose this setting. We recommend that you change the printer driver setting in Media
Type to a thin setting.
• Improve Toner Fixing
If you choose this setting, the toner fixing on paper may be improved. If this selection does not provide
enough improvement, change the printer driver setting in Media Type to a thick setting.
 Reduce Ghosting
If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper.
Do not use this setting if the humidity is below 30% or ghosting may increase.
Note
This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small
quantity to make sure that the paper is suitable.
Skip Blank Page
2
If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from
printing.
Note
This feature does not work when you choose the following features:
• Use Watermark
• Header-Footer Print
• N in 1 and 1 in NxN pages in Multiple Page
• Duplex (Manual), Booklet, Booklet (Manual) and Duplex with Binding Offset in Duplex / Booklet
• (HL-2240D only) Duplex with HQ 1200 in Resolution
33
Driver and Software
Print Profiles tab
2
2
1
2
3
4
 Print Profiles (1)
The printer driver of the machine has the preset print profiles. Select the desired profile and click OK to
configure the desirable print settings easily.
 Edit a profile (2)
You can edit and save a new print profile.
 Restore default profiles (3)
Click to restore all the default print profiles.
 Always show Print Profile tab first (4)
When you always want to show the Print Profiles tab first, select this check box.
34
Driver and Software
Editing a print profile
a
b
c
Configure the print settings in the print driver. See Basic tab on page 25 and Advanced tab on page 30.
Click the Print Profiles tab.
Click the Edit a profile button.
1
d
e
2
2
Choose the icon from the drop-down list (1) and enter a profile name (2).
Choose the print profile you want to overwrite and click OK.
Note
You can overwrite the preset print profiles.
35
Driver and Software
Support
2
Note
You can access the Support dialog box by clicking Support... in the Printing Preferences dialog box.
1
2
3
4
5
6
7
 Brother Solutions Center (1)
The Brother Solutions Center (http://solutions.brother.com/) is a Website offering information about your
Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for
using your machine.
 Genuine Supplies Website (2)
You can visit our Website for genuine Brother supplies by clicking this button.
 Brother CreativeCenter (3)
You can visit our Website for a free and easy online solution for business and home uses by clicking this
button.
 Print Settings (4)
This will print the pages that show how the internal settings of the machine have been configured.
 Check Setting... (5)
You can check the current driver settings.
 About... (6)
This will show the list of the printer driver files and version information.
 Print Fonts (7) (HL-2250DN/HL-2270DW/HL-2275DW only)
This will print the pages that show all the internal fonts of the machine.
36
2
Driver and Software
Tray Settings
2
Note
From the Start menu, select Printers and Faxes 1. Right-click the Brother HL-2130 / HL-2220 / HL-2230
/ HL-2240 / HL-2240D / HL-2250DN / HL-2270DW series icon and select Properties to access the Tray
Settings tab.
1
Select Settings and then Printers for Windows® 2000 users.
You can define the paper size for each paper tray and auto detect the serial number in the Tray Settings tab
as follows.
2
1
 Paper Source Setting (1)
This feature identifies the paper size defined for each paper tray.
• Paper Size
This setting allows you to define which paper size is used for the tray and manual feed slot. Highlight
the paper source you want to define and then choose the paper size from the drop-down list. Click
Update to apply the setting to the tray.
• Default Source
This setting allows you to choose the default paper source that your document will be printed from.
Choose the Default Source from the drop-down list and click Update to save your setting. The Auto
Select setting will automatically pull paper from any paper source (tray or manual feed slot) that has a
defined paper size that matches your document.
37
2
Driver and Software
 Serial No. (2)
By clicking Auto Detect, the printer driver will query the machine and display its serial number. If it fails to
receive the information, the screen will display "---------------".
2
Note
The Auto Detect function is not available under the following machine conditions:
• The machine's power switch is off.
• The machine is in an error mode.
• The machine is in a network shared environment.
• The cable is not connected to the machine correctly.
Status Monitor
2
This reports the machine status (any errors that may happen with the machine) when printing. If you would
like to turn the status monitor on, follow these steps:
Click the Start button, All Programs 1 , Brother, your machine (e.g. Brother HL-2270DW), and then Status
Monitor.
1
Programs for Windows® 2000 users
38
Driver and Software
Features in the printer driver (for Macintosh)
2
This machine supports Mac OS X 10.4.11, 10.5.x and 10.6.x.
2
Note
The screens in this section are based on Mac OS X 10.5.x. The screens on your Macintosh will vary
depending on your operating system.
Choosing page setup options
2
a
From an application such as Apple TextEdit, click File, then Page Setup. Make sure HL-XXXX (where
XXXX is your model name.) is chosen in the Format for pop-up menu. You can change the settings for
Paper Size, Orientation and Scale, then click OK.
b
From an application such as Apple TextEdit, click File, then Print to start printing.
 For Mac OS X 10.4.11
39
Driver and Software
 For Mac OS X 10.5.x and 10.6.x
For more page setup options, click the disclosure triangle beside the Printer pop-up menu.
2
Choosing printing options
2
To control special printing features, choose the options in the Print dialog box. For the details of available
options, see the following descriptions of each option.
40
Driver and Software
Cover Page
2
You can make the following cover page settings:
2
 Print Cover Page
If you want to add a cover page to your document, use this function.
 Cover Page Type
Choose a template for the cover page.
 Billing Info
If you want to add the billing information to the cover page, enter text in the Billing Info box.
Layout
2
 Pages per Sheet
Choose how many pages will appear on each side of the paper.
 Layout Direction
When you specify the pages per sheet, you can also specify the direction of the layout.
41
Driver and Software
 Border
If you want to add a border, use this function.
 Two-Sided
See Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW only)
on page 48.
 Reverse Page Orientation (Mac OS X 10.5.x and 10.6.x only)
Check Reverse Page Orientation to reverse the data from up to down.
 Flip Horizontally (Mac OS X 10.6.x only)
Check Flip Horizontally to print as a reflection flipped left-to-right.
42
2
Driver and Software
Print Settings
2
You can change settings by choosing a setting in the Print Settings list:
Basic tab
2
 Media Type
You can change the media type to one of the following:
• Plain Paper
• Thin Paper
• Thick Paper
• Thicker Paper
• Bond Paper
• Envelopes
• Env. Thick
• Env. Thin
• Recycled Paper
• Label
 Resolution
You can change the resolution as follows:
• 300 dpi
• 600 dpi
• HQ 1200
43
Driver and Software
 Toner Save Mode
You can conserve toner using this feature. When you set Toner Save Mode to On, print appears lighter.
The default setting is Off.
2
Note
• We do not recommend Toner Save Mode for printing Photo or Gray Scale images.
• Toner Save Mode is not available for HQ 1200 resolution.
 Paper Source
You can choose Auto Select, Tray 1 or Manual.
 Reverse Print (For Mac OS X 10.4.11 only)
Check Reverse Print to rotate the data by 180 degrees.
Advanced tab
 Graphics Quality
You can change the print quality as follows:
• Graphics
This is a graphics mode (contrast priority). Choose this setting for printing text and figures, such as
business and presentation documents. You can represent sharp contrasts between shaded areas.
• Text
This is the best mode for printing text documents.
 Skip Blank Page
If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them
from printing.
44
Driver and Software
 Improve Print Output
This feature allows you to improve a print quality problem.
• Reduce Paper Curl
If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do
not need to choose this setting. We recommend that you change the printer driver setting in Media
Type to a thin setting.
• Improve Toner Fixing
If you choose this setting, the toner fixing on paper may be improved. If this selection does not provide
enough improvement, change the printer driver setting in Media Type to a thick setting.
• Reduce Ghosting
If you are using the machine in a high humidity environment this setting may reduce ghosting on the
paper. Do not use this setting if the humidity is below 30% or ghosting may increase.
Note
This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small
quantity to make sure that the paper is suitable.
 Sleep Time
When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode,
the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will
be reset to the default time; this can be altered in the driver. If you want to change the sleep time, choose
Manual and then enter the time in the text box on the driver.
While the machine is in sleep mode, the Ready LED is dimmed, but the machine can still receive data.
Receiving a print file or document or pressing Go will automatically wake up the machine to start printing.
45
2
Driver and Software
 Support
2
• Brother Solution Center
The Brother Solutions Center (http://solutions.brother.com/) is a Website offering information about
your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and
tips for using your machine.
• Visit the Genuine Supplies website
You can visit our website for genuine Brother supplies by clicking this button.
• Brother CreativeCenter
You can visit our Website for a free and easy online solution for business and home uses by clicking
this button.
46
Driver and Software
Manual Duplex Printing
2
 For Mac OS X 10.4.11
a
b
Select Paper Handling.
c
Turn the paper over and reload it in the tray, and then choose Even numbered pages and click Print.
2
Choose Odd numbered pages and click Print.
 For Mac OS X 10.5.x and 10.6.x
a
b
Select Paper Handling.
c
Turn the paper over and reload it in the tray, and then choose Even only in Pages To Print and click
Print.
Choose Odd only in Pages To Print and click Print.
47
Driver and Software
Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW only)
2
 For Mac OS X 10.4.11
a
b
Select Layout.
c
d
Select Paper Handling.
2
Choose Long-edged binding or Short-edged binding in Two-Sided.
Choose All pages in Print and click Print. You can print pages on both sides of the paper.
48
Driver and Software
 For Mac OS X 10.5.x and 10.6.x
a
b
Select Layout.
c
d
Select Paper Handling.
Choose Long-edge binding or Short-edge binding in Two-Sided. Automatically the Two-Sided
check box is checked.
Choose All pages in Pages To Print and click Print. You can print pages on both sides of the paper.
49
2
Driver and Software
Status Monitor
2
This reports the machine status (any errors that may happen with the machine) when printing. If you would
like to turn the status monitor on, follow these steps:
 For Mac OS X 10.4.11
2
a
Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the
machine.
b
Click the Utility, then the status monitor will start up.
 For Mac OS X 10.5.x
a
b
Run the System Preferences, select Print & Fax, then choose the machine.
Click the Open Print Queue..., then click Utility. The status monitor will start up.
 For Mac OS X 10.6.x
a
b
Run the System Preferences, select Print & Fax, then choose the machine.
Click the Open Print Queue..., then click Printer Setup. Select the Utility tab then click Open
Printer Utility. The status monitor will start up.
50
Driver and Software
Uninstalling the printer driver
2
You can uninstall the printer driver that you have installed with the following steps.
2
Note
• This is not available if you installed the printer driver from the Windows® Add a printer function.
• After uninstalling, we recommend that you restart your computer to remove files that were in use during
the uninstall.
Printer driver for Windows®
a
b
c
1
2
Click the Start button, point to All Programs 1, Brother, and then to your machine name.
Click UnInstall.
Follow the instructions on the screen.
Programs for Windows® 2000 users
Printer driver for Macintosh
2
For Mac OS X 10.4.11
a
b
c
2
Disconnect the USB cable between the Macintosh and your machine.
Log on as an ‘Administrator’.
Run the Printer Setup Utility (from Go menu, choose Applications, Utilities), then choose the
machine you want to remove and remove it by clicking the Delete button.
For Mac OS X 10.5.x and 10.6.x
a
b
c
2
Disconnect the USB cable between the Macintosh and your machine.
Log on as an ‘Administrator’.
From the Apple menu, choose System Preferences. Click Print & Fax, then choose the machine you
want to remove and remove it by clicking the - button.
51
Driver and Software
Software
2
Software for networks (HL-2250DN / HL-2270DW / HL-2275DW only)
2
For the information about network utility software, see Chapter 1 of the Network User's Guide.
Remote Printer Console (For Windows® only)
2
Remote Printer Console is software to change many of the printer settings independently of your application.
For example, you can change the settings for printer margin, sleep mode, character set and so on. These
settings are then remembered and used by the machine. The application and printer driver settings will take
priority over the Remote Printer Console settings.
How to use and install the Remote Printer Console software
2
To use the Remote Printer Console software, follow the steps below.
a
Put the supplied installation CD-ROM into your CD-ROM drive and close the opening screen when it
appears.
b
c
d
e
Open Windows® Explorer and choose the CD-ROM drive.
Double-click the tools folder.
Double-click the RPC folder.
Refer to the RPC_User’s_Guide.pdf for how to install and use the Remote Printer Console.
52
2
3
Control Panel
3
LEDs (Light Emitting Diodes)
3
This section refers to four LEDs Toner, Drum, Error, Ready and Go button on the control panel.
3
1 Toner LED
1
The Toner LED indicates that the Toner is low.
2 Drum LED
2
3
The Drum LED indicates that the Drum will need to be
replaced soon.
3 Error LED
The Error LED indicates when the machine is in one of
the following states:
4
No paper / Paper jam / Cover open
4 Ready LED
The Ready LED will flash depending on the machine
status.
5
5 Go button
Wake-up / Error recovery / Form feed / Job Cancel /
Reprint / Enable or Disable the wireless network
(HL-2270DW / HL-2275DW only)
The LED indications shown in the table below are used in the illustrations in this chapter.
LED is off.
or
or
LED is on.
The LED is dimmed.
LED is flashing.
or
or
53
Control Panel
LEDs
Machine Status
SLEEP
The machine is in Sleep mode (Power Save mode). The machine acts as though it
were turned off. Receiving data or pressing Go wakes up the machine from Sleep
mode to Ready mode.
DEEP SLEEP
3
The machine is in Deep Sleep mode (reducing more power consumption than Sleep
mode). The machine acts as though it were turned off. If the machine does not
receive data for a certain length of time while it is in Sleep mode, it enters Deep Sleep
mode automatically. Receiving data or pressing Go wakes up the machine from
Deep Sleep mode to Ready mode.
HL-2270DW / HL-2275DW only: If a wireless network is enabled, the machine does
not enter Deep Sleep mode. To disable the wireless network, see chapter 5 of the
Network User's Guide.
READY
The machine is ready to print.
PRINTING
The machine is printing.
WARMING UP
The machine is warming up.
COOLING DOWN
The machine is cooling down. Wait for a few seconds until the inside of the machine
has cooled down.
RECEIVING DATA
The machine is either receiving data from the computer or processing data in the
memory.
DATA REMAINING
There is remaining print data in the machine memory. If the Ready LED is flashing
for a long time and nothing has printed, press Go to print the remaining data in the
memory.
54
Control Panel
LEDs
Machine Status
TONER LOW
The toner cartridge will need to be replaced soon. Buy a new toner cartridge and
have it ready for when REPLACE TONER is indicated.
The Toner LED will turn on for 2 seconds and off for 3 seconds.
3
REPLACE TONER (Stop mode)
Replace the toner cartridge with a new one. See REPLACE TONER on page 71.
CARTRIDGE ERROR
The drum unit assembly is not installed correctly. Take the drum unit out of the
machine and put it back in.
NO TONER
Open the front cover, install the toner cartridge. See Toner cartridge on page 70.
REPLACE TONER (Continue mode)
The machine continues printing until the LED indicates TONER ENDED.
TONER ENDED
Replace the toner cartridge with a new one. See Replacing the toner cartridge
on page 71
55
Control Panel
LEDs
Machine Status
DRUM END SOON
The drum unit will need to be replaced soon. We recommend that you get a new
drum unit to replace the current one. See Replacing the drum unit on page 79.
The Drum LED will turn on for 2 seconds and off for 3 seconds.
3
REPLACE DRUM
Replace the drum with a new one. See Replacing the drum unit on page 79.
NO PAPER T1
Put paper in the paper tray. Then press Go. See Printing on plain paper, recycled
paper, bond paper, thin paper or thick paper on page 10.
MANUAL FEED
Put paper in the manual feed slot. See Printing on plain paper, recycled paper, bond
paper, thin paper or thick paper on page 10 or Printing on labels or envelopes
on page 15.
56
Control Panel
LEDs
Machine Status
FRONT COVER OPEN
Close the front cover of the machine.
FUSER COVER OPEN
Close the fuser cover located behind the back cover of the machine.
3
JAM TRAY 1 / JAM INSIDE / JAM REAR / JAM DUPLEX
Clear the paper jam. See Paper jams and how to clear them on page 105. If the
machine does not start printing, press Go.
MEMORY FULL
The machine memory is full and the machine cannot print full pages of a document.
See Solving print problems on page 119.
PRINT OVERRUN
A print overrun occurred and the machine cannot print full pages of a document. See
Solving print problems on page 119.
SIZE ERROR DX (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW
only)
Set the correct paper that you want to use, or load the same size paper that you
selected in the current driver setting. Press Go. The paper size you can use for
automatic duplex printing is A4, Letter, Legal or Folio.
DUPLEX DISABLED (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW /
HL-2275DW only)
Put the duplex tray in the machine and close the back cover.
DRUM ERROR
The corona wire needs to be cleaned. See Cleaning the corona wire on page 85.
DRUM STOP
Replace the drum unit with a new one. See Replacing the drum unit on page 79.
57
Control Panel
Service call indications
3
If there is an error that cannot be cleared by the user, the machine will show that a service call is needed by
lighting up all the LEDs as shown below.
3
If you see the service call indication shown above, turn off the power switch, and then turn it back on and try
to print again.
If the error is not cleared after turning the power switch off and then back on, press Go, the LEDs will light up
as shown in the table below to identify the error.
LED error indication
LEDs
Main PCB
failure
Fuser unit
failure 1
Laser unit
failure
Main motor
failure
High voltage FAN Failure Zero Cross
failure
Error
Toner
Drum
Error
Ready
1
If this error occurs, turn off the machine's power switch, wait a few seconds, and then turn it on again. Leave the machine for approx.15 minutes
with the power on. If the error occurs again, call your dealer or Brother Customer Service.
For example, the LED indication below shows a fuser unit failure.
Make a note of the indication, referring to the table on page 58, and report the error status to your dealer or
Brother Customer Service.
58
Control Panel
Note
Make sure that the front cover is completely closed before you report a service call.
3
59
Control Panel
Go button
3
The Go button has the following functions:
 Cancel printing
Cancel the current job being printed: While printing press Go for about 4 seconds until all the LEDs light
up and then release it. The Ready and Error LEDs will flash as the job is being canceled.
Cancel all the received jobs: To delete all jobs, press Go for about 4 seconds until all the LEDs light up
and then release it. Press Go again. The Ready and Error LEDs will flash as the job(s) is being canceled.
 Wake-up
If the machine is in sleep mode, press Go to wake the machine up and go to Ready mode.
 Error recovery
If there is an error, the machine will recover automatically from some errors. If an error is not automatically
cleared, press Go to clear the error, and then continue to use the machine.
 Form feed
If the Ready LED flashes for a long time, press Go. The machine will print any data that is left in the
machine’s memory.
 Reprint
To reprint the last document, press Go for about 4 seconds until all the LEDs light up and then release it.
Within 2 seconds press Go the number of times you want to reprint. If you don’t press Go within 2 seconds,
a single copy will be printed.
If you print with the Windows® printer driver we have supplied with the printer, the settings for Use Reprint
in the printer driver will take priority over the settings made on the control panel. (For more information,
see Use Reprint on page 32.)
 Enable or Disable the wireless network (HL-2270DW / HL-2275DW only)
If you want to switch the wireless network to enabled/disabled (disabled is the default), hold down Go for
10 seconds in Ready mode. Then release Go when the machine prints a Network Configuration page that
indicates the current network settings. (For more information, see Chapter 5 of the Network User's Guide.)
60
3
Control Panel
Print a test page
3
You can use Go or the printer driver to print a test page.
Using the Go button
a
b
c
d
3
Turn off the machine.
3
Make sure that the front cover is closed and the power cord is plugged in.
Hold down Go as you turn on the power switch. Keep Go pressed down until the Toner, Drum and Error
LEDs light up. Release Go. Make sure that the Toner, Drum and Error LEDs are off.
Press Go again. The machine will print a test page.
Using the printer driver
3
If you are using the Windows® printer driver, click the Print Test Page button in the General tab of the printer
driver.
61
Control Panel
Print a Printer Settings page
3
You can print the current settings using the control panel button or printer driver.
Using the Go button
a
b
c
3
Make sure that the front cover is closed and the power cord is plugged in.
3
Turn on the machine and wait until the machine is in Ready mode.
Press Go three times within 2 seconds. The machine will print the current printer settings page.
Using the printer driver
3
If you are using the Windows® printer driver, you can print the current printer settings page by clicking the
Print Settings button in the Support dialog.
62
Control Panel
Print Fonts (HL-2250DN / HL-2270DW / HL-2275DW only)
3
You can print a list of the internal fonts using the control panel button or printer driver.
Using the Go button
a
b
c
d
3
Turn off the machine.
3
Make sure that the front cover is closed and the power cord is plugged in.
Hold down Go as you turn on the power switch. Keep Go pressed down until the Toner, Drum and Error
LEDs light up. Release Go. Make sure that the Toner, Drum and Error LEDs are off.
Press Go twice. The machine will print a list of the internal fonts.
Using the printer driver
3
If you are using the Brother’s Windows® printer driver, you can print a list of the internal fonts by clicking the
Print Fonts button in the Support dialog.
63
Control Panel
Print a WLAN report (HL-2270DW / HL-2275DW only)
3
You can use Go to print machine's wireless status report. See chapter 5 of the Network User's Guide.
Default settings
3
3
The machine has three levels of default settings; the default settings have been set at the factory before
shipment.
 Network default settings
 Factory reset
 Settings reset
Note
• You can not modify the preset default settings.
• Page counter can never be changed.
Network default settings (HL-2250DN / HL-2270DW / HL-2275DW only)
a
b
c
Turn off the machine.
d
e
Release Go. Make sure that all the LEDs turn off.
3
Make sure that the front cover is closed and the power cord is plugged in.
Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and
the Ready LED turns off.
Press Go six times. Make sure that all the LEDs light up to indicate the print server has been reset to its
factory default settings. The machine will restart.
Factory Reset
3
You can partially reset the machine back to its default printer settings. The network settings will not be reset:
a
b
c
Turn off the machine.
d
e
Release Go. Make sure that all the LEDs turn off.
Make sure that the front cover is closed and the power cord is plugged in.
Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and
the Ready LED turns off.
Press Go eight times. Make sure that all the LEDs light up to indicate the machine has been reset to its
factory default settings (except the network settings). The machine will restart.
64
Control Panel
Settings Reset
3
This operation will reset all the machine settings back to the settings that were set at the factory:
a
b
c
Turn off the machine.
d
e
Release Go. Make sure that all the LEDs turn off.
Make sure that the front cover is closed and the power cord is plugged in.
Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and
the Ready LED turns off.
Press Go ten times. The machine will automatically restart.
65
3
4
Routine Maintenance
4
You will need to clean the machine regularly and replace the consumable items.
Replacing consumable items
4
The machine will indicate when it is time to replace the consumable items. (See LEDs (Light Emitting Diodes)
on page 53)
Consumables
4
4
Toner cartridge
Drum unit
See Toner cartridge on page 70
See Drum unit on page 77.
Order No.TN-410, TN-420, TN-450
Order No.DR-420
66
Routine Maintenance
Before replacing the consumable items
4
Please read the following instructions before replacing the consumable items.
WARNING
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable
substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. See
Cleaning on page 83 for how to clean the machine.
Be careful not to inhale toner.
HOT SURFACE
• After you have just used the printer, some internal parts will be extremely hot. Wait at least 10 minutes
for the printer to cool down before continuing to the next step.
• To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the
illustrations.
67
4
Routine Maintenance
IMPORTANT
• Brother strongly recommends that you do not refill the toner cartridge provided with your machine. We also
strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges.
Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause
damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not
apply to any problem that is caused by the use of unauthorized third party toner and/or cartridges. To
protect your investment and obtain premium performance from the Brother machine, we strongly
recommend the use of genuine Brother supplies.
• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a
piece of disposable paper underneath it in case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
• We recommend that you clean the machine when you replace the consumables. See Cleaning
on page 83.
68
4
Routine Maintenance
• DO NOT unpack a spare toner cartridge until immediately before you put it into the machine. If toner
cartridges are left unpacked for a long time the toner life may be shortened.
• DO NOT unpack a spare drum unit until immediately before you put it into the machine. If drum unit is
exposed to sunlight or room light the unit may be damaged.
• While removing the drum unit, handle it carefully because it may contain toner.
Note
• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out
of the cartridge.
• Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge
to the Brother collection program. If you choose not to return your used toner cartridge, please discard the
used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have
questions, call your local waste disposal office.
• To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When
you want to buy toner cartridges, call your dealer.
69
4
Routine Maintenance
Toner cartridge
4
The original toner cartridge that came with the machine may be either a starter, standard or a high yield toner
cartridge 1, and depends on the model and country you bought the machine in.
1
For detailed information of toner yield, see Supplies on page 125.
Note
• The amount of toner used varies according to what is printed on the page and the print density setting.
• If you change the print density setting for lighter or darker printing, the amount of toner used will change.
TONER LOW
4
4
The Toner LED will turn on for 2 seconds and off for 3 seconds and repeats this pattern.
If the LEDs show this indication, the toner is low. Buy a new toner cartridge and have it ready before you get
a Replace Toner indication. To replace the toner cartridge, see Replacing the toner cartridge on page 71.
Note
• The Toner LED will flash continuously if the toner is low.
• If the printout is faint, hold the drum unit and toner cartridge assembly level with both hands and gently
shake it from side to side several times to spread the toner evenly inside the cartridge.
70
Routine Maintenance
REPLACE TONER
4
The machine will stop printing until you replace the toner cartridge. A new and unused genuine Brother toner
cartridge will reset the REPLACE TONER mode.
4
Replacing the toner cartridge
4
Before you replace the toner cartridges, see Before replacing the consumable items on page 67.
a
b
Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down.
Open the front cover.
71
Routine Maintenance
c
Take out the drum unit and toner cartridge assembly.
4
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
72
Routine Maintenance
d
Push down the green lock lever and take the toner cartridge out of the drum unit.
4
e
Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side
to side several times to spread the toner evenly inside the cartridge.
73
Routine Maintenance
f
Pull off the protective cover.
4
g
Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in
properly, the green lock lever will lift automatically.
74
Routine Maintenance
h
Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and
left to right several times.
4
1
Note
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
i
Put the drum unit and toner cartridge assembly back into the machine. Close the front cover.
Note
DO NOT turn off the machine's power switch or open the front cover until the Ready LED lights up.
75
Routine Maintenance
The printing operation varies depending on the machine setting:
 Default setting (Stop mode)
The machine will stop printing until you replace the toner cartridge with a new one when the LEDs indicate
REPLACE TONER.
 Continue mode
To force the machine to continue printing after the LEDs indicate REPLACE TONER, press Go seven
times to enter Continue mode (all the LEDs flash twice, and then the Ready LED turns on). The machine
will continue printing until the LEDs indicate TONER ENDED.
4
To return to the default setting (Stop mode), press Go seven times (all the LEDs flash once).
Note
• Make sure that the front cover is closed before you change the mode.
• When the LEDs indicate an error mode, you cannot change the mode.
• If you continue printing in the Continue mode, we cannot guarantee the print quality.
• While using Continue mode the print may appear faint.
 Ready mode
When you replace the toner cartridge with a new one, the machine returns to Ready mode.
TONER ENDED
4
The machine stops printing until you replace the toner cartridge with a new one. See Replacing the toner
cartridge on page 71.
76
Routine Maintenance
Drum unit
4
A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages at 1 page / job.
Note
• There are many factors that determine the actual drum life, such as the temperature, humidity, type of
paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the average
drum life is estimated at approximately 12,000 pages. The actual number of pages that your drum will print
may be significantly less than this estimate. Because we have no control over the many factors that
determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by
your drum.
4
• For best performance, use only genuine Brother toner. The machine should be used only in a clean, dustfree environment with adequate ventilation.
• Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of
the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother
drum unit.
DRUM END SOON
4
If the Drum LED flashes, it means the drum unit will need to be replaced soon. We recommend that you
replace the drum unit with a new one before there is a noticeable deterioration in the print quality.
77
Routine Maintenance
REPLACE DRUM
4
If the Drum LED is on, it means the drum unit should be replaced. Please replace it with a new Brother drum
unit.
4
DRUM STOP
4
If the Drum and Error LEDs are on, it means the drum unit must be replaced. Replace it with a new Brother
drum unit.
78
Routine Maintenance
Replacing the drum unit
4
Before you replace the drum unit, see Before replacing the consumable items on page 67.
When you replace the drum unit with a new one, you need to reset the drum counter by completing the
following steps:
a
Make sure that the machine is turned on and the Drum LED is flashing. Leave the machine for at least
10 minutes to cool down.
b
Open the front cover.
c
Take out the drum unit and toner cartridge assembly.
4
79
Routine Maintenance
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
4
d
Push down the green lock lever and take the toner cartridge out of the drum unit.
e
Unpack the new drum unit.
80
Routine Maintenance
f
Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge
in properly, the green lock lever will lift automatically.
4
g
Put the drum unit and toner cartridge assembly back into the machine. Do not close the front cover yet.
81
Routine Maintenance
h
Press and hold down Go for about 4 seconds until all the LEDs light up. Once all four LEDs are lit,
release Go.
4
IMPORTANT
Do not reset the drum counter when you only replace the toner cartridge.
i
j
Close the front cover.
Make sure that the Drum LED is now off.
82
Routine Maintenance
Cleaning
4
Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner
cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained
with toner, clean the inside of the machine with a dry, lint-free cloth.
WARNING
DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable
substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock.
Be careful not to inhale toner.
IMPORTANT
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface
of the machine.
83
4
Routine Maintenance
Cleaning the outside of the machine
4
a
Turn off the machine's power switch. Disconnect all cables, and then unplug the power cord from the AC
power outlet.
b
c
Pull the paper tray completely out of the machine.
Wipe the outside of the machine with a dry, lint-free cloth to remove dust.
4
d
e
Remove all the paper, and anything that is stuck inside, from the paper tray.
f
g
h
Put the paper back in the paper tray.
Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust.
Put the paper tray back in the machine.
Plug the machine's power cord back into the AC power outlet first, and then reconnect all cables. Turn
on the machine's power switch.
84
Routine Maintenance
Cleaning the corona wire
4
If you have print quality problems, clean the corona wire as follows:
a
Open the front cover and leave the machine for at least 10 minutes to cool down.
4
b
Take out the drum unit and toner cartridge assembly.
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
85
Routine Maintenance
c
Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and
left to right several times.
4
1
Note
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
d
Put the drum unit and toner cartridge assembly back into the machine. Close the front cover.
86
Routine Maintenance
Cleaning the drum unit
4
If your printout has white or black spots at 94 mm (3.71 in.) intervals, follow the steps below to solve the
problem.
a
b
c
Prepare blank A4 or Letter size paper.
Make sure the machine is in Ready mode.
Open the front cover and the back cover (face-up output tray).
4
87
Routine Maintenance
Note
Make sure that the two green envelope levers on the left and right hand sides are in the up position.
4
d
e
Press Go five times.
f
Open the manual feed slot cover. (Not available for HL-2130 / HL-2132 / HL-2220)
Close the front cover. The machine will prepare the Drum Cleaning process. When the machine is ready
for the Drum Cleaning process, the Ready LED turns on.
88
Routine Maintenance
g
Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use.
4
h
Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of
the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine
will start the Drum Cleaning process. The Ready LED flashes during the Drum Cleaning process.
Note
• The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates
the OPC drum in reverse. This noise is not due to a malfunction of the machine.
• DO NOT put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If the paper in the manual feed slot is other than A4 or Letter size, the machine will stop the Drum Cleaning
process and eject the paper.
• Make sure that the paper is straight and in the proper position on the manual feed slot. If it is not, it may
not be fed properly, resulting in a skewed printout or a paper jam.
• DO NOT close the back cover (face-up output tray) during the Drum Cleaning process. The machine will
stop the Drum Cleaning process and eject the paper. It may cause a jam.
• If the machine receives a print job before you put the sheet of paper in the manual feed slot, the machine
will stop the Drum Cleaning process and print the print job.
89
Routine Maintenance
i
j
When the machine has finished cleaning it returns to Ready mode.
Repeat steps c to i two more times using a new blank sheet of paper each time. Upon completion
please discard the used paper.
If the problem is not solved yet, follow the steps below:
a
Turn off the machine's power switch. Disconnect all the cables, and then unplug the power cord from the
AC power outlet. Leave the machine turned off for at least 10 minutes to cool down.
b
Open the front cover.
c
Take out the drum unit and toner cartridge assembly.
4
90
Routine Maintenance
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
4
d
Push down the green lock lever and take the toner cartridge out of the drum unit.
91
Routine Maintenance
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
4
e
Put the print sample in front of the drum unit, and find the exact position of the poor print.
f
Turn the drum unit gear by hand while looking at the surface of the OPC drum (1).
1
92
Routine Maintenance
g
When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC
drum with a dry cotton swab until the dust or glue on the surface comes off.
4
IMPORTANT
DO NOT clean the surface of the photosensitive drum with a sharp object.
h
Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in
properly, the green lock lever will lift automatically.
93
Routine Maintenance
i
Open the front cover. Put the drum unit and toner cartridge assembly back into the machine.
4
j
k
l
Put the paper tray firmly back in the machine.
Close the front cover.
Plug the machine's power cord back into the AC power outlet first, and then reconnect all cables. Turn
on the machine's power switch.
Cleaning the paper pick-up roller
4
If the paper pick-up roller is dirty, the machine may not feed paper. In that case, clean the paper pick-up roller
as follows:
a
Turn off the machine's power switch. Disconnect all cables, and then unplug the power cord from the AC
power outlet.
b
c
Pull the paper tray out of the machine.
Remove all the paper, and anything that is stuck inside, from the paper tray.
94
Routine Maintenance
d
Tightly wring out a lint-free cloth soaked in lukewarm water, and then in the paper tray wipe the separator
pad (1) to remove any dust.
4
1
e
Wipe the two paper pick-up rollers (1) inside the machine.
1
f
g
h
Put the paper back in the paper tray.
Put the paper tray back in the machine.
Plug the machine's power cord back into the AC power outlet first, and then reconnect all cables. Turn
on the machine's power switch.
95
Routine Maintenance
Packing and shipping the machine
4
Note
If for any reason you must ship your machine, carefully repack the machine in the original packaging to
avoid any damage during transit. The machine should be adequately insured with the carrier.
a
Turn off the machine's power switch. Disconnect all the cables, and then unplug the power cord from the
AC power outlet. Leave the machine turned off for at least 10 minutes to cool down.
b
c
Open the front cover.
4
Take out the drum unit and toner cartridge assembly.
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
96
Routine Maintenance
d
Put the protective material in the machine with the "REMOVE" text to the left, as shown in the illustration.
4
e
Put the drum unit and toner cartridge assembly back into the machine.
f
Put the elastic band over the handle of the drum unit, as shown in the illustration.
g
h
Close the front cover.
Put the machine into the bag it originally came in.
97
Routine Maintenance
i
Put the styrofoam piece marked "RIGHT" on the right side of the machine. Put the styrofoam piece
marked "LEFT" on the left side of the machine.
LEFT
RIGHT
4
j
Put the machine into the original carton.
98
Routine Maintenance
k
Put the AC power cord and printed materials in the original carton as shown in the illustration.
4
l
Close the carton and tape it shut.
99
5
Troubleshooting
5
You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Identifying your problem
First, check the following:
5
5
 The AC power cord is connected properly and the machine is turned on.
 All of the protective parts have been removed.
5
 The toner cartridge and drum unit is installed properly.
 The front cover, back cover, and fuser cover are completely closed.
 Paper is inserted properly in the paper tray.
 The interface cable is securely connected to the machine and the computer.
 The correct driver for the machine has been chosen and is installed.
 The computer is set up to connect to the correct machine port.
Machine does not print:
5
If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
 Machine's LEDs are flashing
See LEDs (Light Emitting Diodes) on page 53.
 Status Monitor Error Message appears
See Error messages in the Status Monitor on page 101.
 Paper handling
(See Paper handling on page 103 and Paper jams and how to clear them on page 105.)
 Other problems
(See Other problems on page 120.)
Pages are printed, but there are problems with:
5
 Print quality
(See Improving the print quality on page 112.)
 Printout is incorrect
(See Solving print problems on page 119.)
100
Troubleshooting
Error messages in the Status Monitor
5
The Status Monitor will report problems with the machine. Take the proper action by referring to the following
table.
If you want to turn the status monitor on, see Status Monitor on page 38 (For Windows® user) or Status
Monitor on page 50 (For Macintosh users).
Error message
Action
CARTRIDGE ERROR
 Make sure the drum unit and toner cartridge assembly is installed properly.
DRUM END SOON
 The drum unit will need to be replaced soon. Buy a new drum unit to replace the
current one. See Replacing the drum unit on page 79.
DRUM ERROR
 See Cleaning the corona wire on page 85.
 If your LEDs still show the same error indication after you have cleaned the corona
wire, replace the drum unit with a new one. See Replacing the drum unit
on page 79.
DRUM STOP
DUPLEX DISABLED
 Replace the drum unit with a new one. See Replacing the drum unit on page 79
1
 Close the back cover of the printer and put the duplex tray back in.
FRONT COVER OPEN
 Close the front cover of the machine.
FUSER COVER OPEN
 Close the fuser cover located behind the back cover of the machine.
FUSER ERROR
 If the FUSER ERROR pop-up message appears on your computer, turn the
machine's power switch off, wait a few seconds, and then turn it on again. Leave
the machine for 15 minutes with the power on.
JAM TRAY 1
 Clear the jammed paper from the indicated area. See Paper jams and how to clear
them on page 105.
JAM INSIDE
JAM REAR
JAM DUPLEX 1
MANUAL FEED
 If the manual feed slot is empty, put a piece of paper in it.
 Make sure you use paper that meets Brother’s recommended paper
specifications. See Acceptable paper and other print media on page 3.
 Load the same size paper that you selected in the current driver setting.
MEMORY FULL
 Press Go to print the remaining data in the machine memory. Cancel the print job
if you want to delete the remaining data in the machine memory. See Go button
on page 60.
 Reduce the complexity of your document or lower the print resolution.
101
5
Troubleshooting
Error message
NO PAPER T1
Action
 The paper tray may be out of paper or not properly installed. If it is empty, put a
new stack of paper in the paper tray and then press Go. If the problem is still
unsolved, the paper pick-up roller may be dirty. Clean the paper pick-up roller. See
Cleaning the paper pick-up roller on page 94.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper, turn the
stack over and put it back in the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Make sure you use paper that meets Brother’s recommended paper
specifications. See Acceptable paper and other print media on page 3.
5
 Load the same size paper that you selected in the current driver setting.
NO TONER
 Open the front cover, then install the toner cartridge.
PRINT OVERRUN
 Press Go to print the remaining data in the machine memory. Cancel the print job
if you want to delete the remaining data in the machine memory. See Go button
on page 60.
 If this does not clear the error, reduce the complexity of your document or lower
the print resolution.
 (HL-2250DN / HL-2270DW / HL-2275DW only)
Change the following settings in the supplied Windows® driver and try again. The
best combination of these settings will vary depending on your document:
• Graphics 1
• TrueType mode 1
• Use Printer TrueType® Fonts 1
1
1
Choose the Basic tab, choose Manual in Print Settings, and then click the Manual Settings....
REPLACE DRUM
 Replace the drum unit with a new one. See Replacing the drum unit on page 79
REPLACE TONER
 See Replacing the toner cartridge on page 71.
Service call error
 Check the LED indication to identify the error. See Service call indications
on page 58.
SIZE ERROR DX 1
 Choose a paper size which is supported by the duplex tray. (See Type and size of
paper on page 4.)
TONER ENDED
 Replace the toner cartridge with a new one. See Replacing the toner cartridge
on page 71
TONER LOW
 Buy a new toner cartridge and have it ready for when the REPLACE TONER
status is indicated.
This message is for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW only.
102
Troubleshooting
Paper handling
5
First, make sure that you are using paper that meets Brother’s recommended paper specifications. (See
Acceptable paper and other print media on page 3.)
Problem
The machine does not feed
paper.
Recommendation
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper, turn the
stack over, and then put it back in the paper tray. If the paper continues to curl,
replace the paper.
 Reduce the amount of paper in the paper tray, and then try again.
5
 Make sure that manual feed mode is not chosen in the printer driver.
 Clean the paper pick-up roller. See Cleaning the paper pick-up roller on page 94.
The machine does not feed
paper from the manual feed
slot.
 Put only one sheet of paper in the manual feed slot.
The machine does not feed
envelopes.
 The machine feeds envelopes from the manual feed slot. You must set up your
application to print on the size of envelopes you are using. This is usually done in
the page setup or document setup menu of your software. (See your application
manual.)
A paper jam has occurred.
 Clear the jammed paper. (See Paper jams and how to clear them on page 105.)
The machine does not print.
 Make sure that the cable is connected to the machine.
 Make sure that you have chosen Manual in Paper Source of the printer driver.
 Make sure the machine is powered on and that no error LEDs are lit on the
machine control panel.
 Make sure that you have chosen the correct printer driver.
When printing on normal paper,
it creases.
 Change the printer driver setting in Media Type to a thin setting.
103
Troubleshooting
Problem
The paper slides off the top
output tray.
Recommendation
 Lift up the output tray support flap 1.
5
 If the paper curls and slides off, lift up the output tray support flap 2.
104
Troubleshooting
Paper jams and how to clear them
5
If a paper jam occurs, the machine will flash the Error LED as shown below.
5
WARNING
HOT SURFACE
• After you have just used the printer, some internal parts will be extremely hot. Wait at least 10 minutes
for the machine to cool down.
• To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the
illustrations.
Clear the jammed paper as follows.
If the jammed paper is removed completely by following the steps below, you can install the paper tray first,
and then close the front cover. The machine will resume printing automatically.
If the machine does not start printing automatically, press Go. If the machine still does not start printing, check
that all the remaining jammed paper has been removed from the machine. Then try printing again.
105
Troubleshooting
Note
• Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps
prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
• Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have
not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in
your Brother machine.
a
Open the front cover and leave the machine turned on for at least 10 minutes to cool down.
5
b
Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with
the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from
inside of the machine.
If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. Instead,
go to step d.
106
Troubleshooting
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in
the illustration.
5
c
Close the front cover.
Note
Do not put the drum unit and toner cartridge assembly back in at this point.
d
e
Pull the paper tray completely out of the machine.
Use both hands to slowly pull out the jammed paper.
107
Troubleshooting
f
Open the back cover (face-up output tray).
g
Pull down the tabs at the left and right hand sides to open the fuser cover (1).
5
1
h
Using both hands, gently pull the jammed paper out of the fuser unit.
i
Close the fuser cover and the back cover (face-up output tray).
108
Troubleshooting
j
Pull the duplex tray completely out of the machine.
5
k
Pull the jammed paper out of the machine or the duplex tray.
l
Make sure that the jammed paper does not remain under the machine from static electricity.
m
Put the duplex tray back in the machine.
109
Troubleshooting
n
o
Put the paper tray firmly back in the machine.
p
Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper
if there is any inside the drum unit.
If you could not remove the drum unit and toner cartridge assembly in step b, you must do step b now
before you can go to step p
5
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
110
Troubleshooting
q
Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in
properly, the green lock lever will lift automatically.
5
r
Open the front cover. Put the drum unit and toner cartridge assembly back into the machine.
s
t
Close the front cover.
Make sure that the Error LED is off and that the Ready LED light is on. If the machine does not start
printing automatically, press Go.
111
Troubleshooting
Improving the print quality
5
If you have a print quality problem, print a test page first (see Print a test page on page 61). If the printout
looks good, the problem is probably not the machine. Check the interface cable or try the machine on another
computer.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
This section gives information on the following topics.
Examples of poor print
quality
ABCDEFGH
CDEF
abcdefghijk
defg
ABCD
abcde
01234
Faint
Recommendation
 Take out the drum unit and toner cartridge assembly. Hold the assembly level
with both hands and gently shake it from side to side several times to spread the
toner evenly inside the cartridge.
 If the LEDs indicate REPLACE TONER (Continue mode), put in a new toner
cartridge. See Replacing the toner cartridge on page 71.
 Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. See Safety and Legal
booklet.
 If the whole page is too light, Toner Save Mode may be on. Turn off Toner Save
Mode in Advanced tab (For Windows®) or Basic tab of Print Settings (For
Macintosh) of the driver.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 71.
 Put in a new drum unit. See Replacing the drum unit on page 79.
 Make sure that you use paper that meets our specifications. See Acceptable
paper and other print media on page 3.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
 Check the machine’s environment. Conditions such as high temperatures and
high humidity can increase the amount of background shading. See Safety and
Legal booklet.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 71.
 Put in a new drum unit. See Replacing the drum unit on page 79.
Gray background
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See Acceptable paper and
other print media on page 3.
 Make sure that the media type setting in the driver matches the type of paper you
are using. See Acceptable paper and other print media on page 3.
Ghost
 Choose Reduce Ghosting mode in the printer driver. See Improve Print Output
in Other Print Options... on page 32 (For Windows®) or Print Settings on page 43
(For Macintosh).
 Put in a new toner cartridge. See Replacing the toner cartridge on page 71
 Put in a new drum unit. See Replacing the drum unit on page 79.
 The fuser unit may be contaminated. Call your Brother dealer or Brother
Customer Service.
112
5
Troubleshooting
Examples of poor print
quality
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Recommendation
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See Acceptable paper and other print media
on page 3.
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
 The fuser unit may be contaminated. Call Brother Customer Service.
Toner specks
 Make sure that you use paper that meets our specifications. See Acceptable
paper and other print media on page 3.
5
 Choose Thick Paper mode in the printer driver, or use thinner paper than what
you are now using.
 Check the machine’s environment. Conditions such as high humidity can cause
hollow print. See Safety and Legal booklet.
Hollow print
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
 Clean the primary corona wire inside the drum unit by sliding the green tab. Be
sure to return the green tab to the home position (a). See Cleaning the corona
wire on page 85.
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
All black
 Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause problems.
ABCDEFGH
abcdefghijk
 Make sure that you choose the correct media type in the printer driver.
ABCD
abcde
01234
 Make sure that a torn piece of paper is not stuck inside the machine blocking the
scanner.
White lines across the page
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
 The problem may disappear by itself. Print multiple pages to clear this problem,
especially if the machine has not been used for a long time.
 Clean the primary corona wire in the drum unit. See Cleaning the corona wire
on page 85.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
Lines across the page
113
Troubleshooting
Examples of poor print
quality
Recommendation
 Check the machine's environment. Conditions such as high humidity and high
temperatures may cause this print quality problem.
 If the problem is not solved after printing a few pages, put in a new drum unit. (See
Replacing the drum unit on page 79.)
White lines, bands or ribbing
across the page
94 mm
(3.71 in.)
94 mm
(3.71 in.)
 If the problem is not solved after printing a few pages, the drum unit may have
foreign material, such as glue from a label, stuck on the drum. Clean the drum
unit. (See Cleaning the drum unit on page 87)
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
White Spots on black text
and graphics at 94 mm
(3.71 in.) intervals
94 mm
(3.71 in.)
94 mm
(3.71 in.)
Black Spots at 94 mm
(3.71 in.) intervals
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks across the
page
 The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 71.
 Make sure that you use paper that meets our specifications. See Acceptable
paper and other print media on page 3.
 If you use label sheets for laser printers, the glue from the sheets may sometimes
stick to the OPC drum surface. Clean the drum unit. See Cleaning the drum unit
on page 87.
 Do not use paper that has clips or staples because they will scratch the surface
of the drum.
 If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
114
5
Troubleshooting
Examples of poor print
quality
Recommendation
 Clean the primary corona wire inside the drum unit by sliding the green tab. See
Cleaning the corona wire on page 85.
ABCDEFGH
abcdefghijk
 Make sure the green tab of the primary corona wire is at the home position (a).
ABCD
abcde
01234
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
Black lines down the page
Printed pages have toner stains
down the page.
 The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 71.
 The fuser unit may be contaminated. Call your dealer or Brother Customer
Service.
5
 The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 71.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
 If the LEDs indicate REPLACE TONER (Continue mode), put in a new toner
cartridge. See Replacing the toner cartridge on page 71.
White lines down the page
FGH
ABCDE ijk
h
fg
e
abcd
ABCD
abcde
01234
Page skewed
 Make sure that the paper or other print media is loaded properly in the paper tray
and that the guides are not too tight or too loose against the paper stack.
 Set the paper guides correctly. See Printing from the paper tray (plain paper,
recycled paper and thin paper only) on page 10.
 If you are using the manual feed slot, see Printing from the Manual feed slot
on page 13.
 The paper tray may be too full. See Printing from the paper tray (plain paper,
recycled paper and thin paper only) on page 10.
 Check the paper type and quality. See Acceptable paper and other print media
on page 3.
 Check the paper type and quality. High temperatures and high humidity will cause
paper to curl. See Acceptable paper and other print media on page 3.
 If you do not use the machine often, the paper may have been in the paper tray
too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack
and then rotate the paper 180 in the paper tray.
 Open the back cover (face-up output tray) to let the printed paper out on the faceup output tray.
Curled or wavy
 Choose Reduce Paper Curl mode in the printer driver when you do not use our
recommended paper. See Improve Print Output in Other Print Options...
on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh).
115
Troubleshooting
Examples of poor print
quality
Recommendation
 Make sure that the paper is loaded properly. See Printing from the paper tray
(plain paper, recycled paper and thin paper only) on page 10.
B DEFGH
abc efghijk
A CD
bcde
1 34
 Check the paper type and quality. See Acceptable paper and other print media
on page 3.
 Turn over the stack of paper in the tray or try rotating the paper 180 in the input
tray.
Wrinkles or creases
 Make sure that the two green envelope levers inside the back cover are pulled
down when you print the envelope.
Envelope creases
Note
When you have finished printing, open the back cover and reset the two green
levers back to their original position.
116
5
Troubleshooting
Examples of poor print
quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Open the back cover and make sure that the two green envelope levers on the
left and right hand sides are in the up position.
Poor fixing
5
 Choose Improve Toner Fixing mode in the printer driver. See Improve Print
Output in Other Print Options... on page 32 (For Windows®) or Print Settings
on page 43 (For Macintosh).
If this selection does not provide enough improvement, select Thicker Paper in
Media Type settings.
117
Troubleshooting
Examples of poor print
quality
Recommendation
 Choose Reduce Paper Curl mode in the printer driver when you do not use our
recommended paper. See Improve Print Output in Other Print Options...
on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh).
 Turn the paper over in the paper tray, and print again. (Excluding letterhead
paper) If the problems remains, switch the Anti-Curl Levers as follows:
Curled
a
b
Open the back cover.
Lift the lever (1) and slide the two gray levers (2) in the direction of the arrow.
5
1
2
2
1
2
118
Troubleshooting
Solving print problems
Problem
The machine prints
unexpectedly or it prints
garbage data.
5
Recommendation
 Make sure that the printer cable is not too long. We recommend that you use a
USB cable that is no longer than 2 meters (6.5 feet).
 Make sure that the printer cable is not damaged or broken.
 If you are using an interface-switching device, remove it. Connect your computer
directly to your machine, and then try again.
 Make sure that you have chosen the correct printer driver with ‘Set as Default
Printer’.
 Make sure that the machine is not connected to the same port that is also
connected to a storage device or scanner. Remove all other devices and connect
the machine to the port only.
The machine cannot print full
pages of a document. An error
message MEMORY FULL
appears.
 Press Go to print the remaining data in the machine's memory. Cancel the print
job if you want to delete the remaining data in the machine memory. (See Go
button on page 60.)
The machine cannot print full
pages of a document. An error
message PRINT OVERRUN
appears.
 Press Go to print the remaining data in the machine memory. Cancel the print job
if you want to delete the remaining data in the machine memory. See Go button
on page 60.
 Reduce the complexity of your document or reduce the print resolution.
 Reduce the complexity of your document or select a lower print resolution.
 (HL-2250DN / HL-2270DW / HL-2275DW only)
Change the following settings in the supplied Windows® driver and try again. The
best combination of these settings will vary depending on your document:
• Graphics 1
• TrueType mode 1
• Use Printer TrueType® Fonts 1
1
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed.
Choose the Basic tab, choose Manual in Print Settings, and then click Manual Settings....
 Adjust the top and bottom margins of your document.
119
5
Troubleshooting
Network problems (HL-2250DN / HL-2270DW / HL-2275DW only)
5
For problems concerning using your machine on a Network, see the Network User’s Guide.
The latest Network User’s Guide in PDF format is available by accessing the Brother Solutions Center
(http://solutions.brother.com/).
Other problems
5
For Macintosh with USB
5
5
Problem
The machine does not appear
in Print Setup Utility (Mac OS
X 10.4.11) or Print & Fax in
System Preferences (Mac OS
X 10.5.x and 10.6.x).
Unable to print from the
application.
Recommendation
 Make sure that the machine is turned on.
 Make sure that the USB interface cable is connected directly to the Macintosh
and that it is connected to the USB port of the machine.
 Make sure the printer driver is installed correctly.
 Make sure that the supplied Macintosh printer driver is installed in the Hard Disk
and that it is chosen with Print Setup Utility (Mac OS X 10.4.11) or Print & Fax
in System Preferences (Mac OS X 10.5.x and 10.6.x).
120
A
Appendix
A
Machine specifications
A
Note
This chapter provides a summary of the machines’ specifications. For additional specifications visit
http://www.brother.com/ for details.
Engine
A
Model
HL-2130/HL-2220
Technology
Electrophotographic
Print speed 1 2
(A4 size/ Letter
size)
First print
time 4
HL-2230/HL-2240
HL-2270DW/HL-2275DW
A
Single-sided
Print
Up to 20 ppm (A4 Up to 24 ppm 3
size) 3, Up to 21
ppm (Letter size) 3
Duplex Print
N/A
From Ready
mode
Less than 10 secs
Less than 8.5 secs
From Sleep
mode
Less than 19 secs
Less than 16.5 secs
Resolution
HL-2240D
Up to 26 ppm (A4 size) 3, Up
to 27 ppm (Letter size) 3
Up to 10 sides per minute (5 sheets per
minute) (A4 or Letter size) 3
600 x 600 dpi
HQ1200 (2400 x 600 dpi) quality
1
The print speed may change depending on the type of document you print.
2
Print speed may be slower when the machine is connected by wireless (HL-2270DW / HL-2275DW only).
3
From standard paper tray.
4
First print out time may change if the machine is calibrating or registering itself.
121
Appendix
Controller
A
Model
HL-2130/HL-2220
Processor
ARM9 200MHz
Memory
8 MB
32 MB
Interface
Hi-speed USB 2.0
Hi-speed USB 2.0, 10BASET/100BASE-TX Ethernet,
IEEE802.11b/g Wireless
Network
Protocols
Connectivity
N/A
TCP/IP (Standard 10BASET/100BASE-TX Ethernet) 1
N/A
BRAdmin Light 2
Management
tool
HL-2230/HL-2240 HL-2240D
HL-2270DW/HL-2275DW
BRAdmin Professional 3 3
A
Web BRAdmin 4
Web Based Management 5
Emulation
Resident
fonts
PCL
N/A
PCL6
N/A
49 scalable fonts,
12 bitmap fonts,
13 bar codes 6
1
See the Network User's Guide for details on the supported network protocols.
2
Brother original Windows® and Macintosh utility for machine and print server management. Install from the supplied CD-ROM.
3
Brother original Windows® utility for machine and print server management. Download from http://solutions.brother.com/.
4
Server based management utility. Download from http://solutions.brother.com/.
5
Machine and print server management through Web Based Management (Web browser).
6
Code39, Interleaved 2 of 5, FIM (US-PostNet), Post Net (US-PostNet), EAN-8, EAN-13, UPC-A, UPC-E, Codabar, ISBN (EAN), ISBN (UPC-E),
Code128 (set A, set B, set C), EAN-128 (set A, set B, set C)
122
Appendix
Software
A
Model
Printer driver
HL-2130/HL-2220
HL-2230/HL-2240
HL-2240D
HL-2270DW/HL-2275DW
Windows® 1
Windows GDI printer driver for Windows® 2000 Professional, XP Home Edition,
XP Professional Edition, XP Professional x64 Edition, Windows Server® 2003,
Windows Server® 2003 x64 Edition, Windows Vista®, Windows Server® 2008,
Windows Server® 2008 R2, Windows® 7
Macintosh
Brother Laser Driver for Mac OS X 10.4.11, 10.5.x, 10.6.x
Linux 2 3
Linux driver for CUPS printing system (x86 and x64 environments)
Linux driver for LPD/LPRng printing system (x86 and x64 environments)
Utilities
N/A
Driver Deployment
Wizard 4
1
For the latest driver updates, visit http://solutions.brother.com/.
2
Download the printer driver for Linux from http://solutions.brother.com/.
3
Depending on Linux distributions, the driver may not be available.
4
The Driver Deployment Wizard automates the installation of printers in a peer-to-peer network (Windows® only).
A
Control panel
A
Model
HL-2130/HL-2220
HL-2230/HL-2240
HL-2240D
LED
4 LEDs: Toner LED, Drum LED, Error LED and Ready LED
Button
1 button: Go button
HL-2270DW/HL-2275DW
Paper handling
1
A
Model
HL-2130/HL-2220
Paper Input 1 Manual feed slot
Paper tray
1 sheet
HL-2230/HL-2240
HL-2240D
HL-2270DW/HL-2275DW
250 sheets
Paper
Output 1
Face-down
100 sheets
Face-up
1 sheet (straight paper path)
Duplex
Manual duplex
Yes
Auto duplex
N/A
Yes
Calculated with 80 g/m2 (20 lb) paper
123
Appendix
Media specifications
Model
Media
types
Media
weights
Media
sizes
1
A
HL-2130/HL-2220
HL-2230/HL-2240
HL-2240D
HL-2270DW/HL-2275DW
Manual feed slot
Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Labels and
Envelopes
Paper tray
Plain paper, Thin paper, Recycled paper
Automatic duplex
printing
N/A
Manual feed slot
60 to 163 g/m2 (16 to 43 lb)
Paper tray
60 to 105 g/m2 (16 to 28 lb)
Automatic duplex
printing
N/A
Manual feed slot
Width: 76.2 to 216 mm (3.0 to 8.5 in.)
Length: 116 to 406.4 mm (4.6 to 16 in.)
Paper tray (Standard)
A4, Letter, B5(ISO/JIS), A5, A5 (Long Edge), B6(ISO), A6, Executive, Legal 1,
Folio 1
Automatic duplex
printing
N/A
Plain paper, Thin paper, Recycled
paper
60 to 105 g/m2 (16 to 28 lb)
A
Letter, Legal 1, Folio 1
Legal or Folio size paper is not available in some regions outside the USA and Canada.
124
Appendix
Supplies
A
HL-2130 / HL-2220
Model
Toner Cartridge
HL-2130
HL-2220
Order No.
Starter
cartridge
Approx. 700 pages A4 or Letter
Standard
cartridge
Approx. 1,000 pages A4 or
Letter page 1
Approx. 1200 pages A4 or
Letter page 1
TN-410 (For
HL-2130)
TN-420 (For
HL-2220)
High yield
cartridge
N/A
Approx. 2,600 pages A4 or
Letter pages 1
TN-450
Drum Unit
N/A
page 1
Approx. 12,000 pages A4 or Letter pages (1 page / job) 2
DR-420
A
HL-2230 / HL-2240 / HL-2240D / HL-2270DW / HL-2275DW
Model
Toner Cartridge
HL-2230/HL-2240
HL-2240D
HL-2270DW
HL-2275DW
Order No.
Approx.
1,200 pages
A4 or Letter
pages 1
N/A
Starter
cartridge
Approx. 700 pages A4 or Letter pages 1
Standard
cartridge
Approx. 1,200 pages A4 or Letter pages 1
TN-420
High yield
cartridge
Approx. 2,600 pages A4 or Letter pages 1
TN-450
Approx. 12,000 pages A4 or Letter pages (1 page / job) 2
DR-420
Drum Unit
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
Drum yield is approximate, and may vary by type of use.
Dimensions / weights
A
Model
HL-2130/HL-2220
HL-2230/HL-2240
HL-2240D
Dimensions (W  D  H)
368  360  183 mm (14.5  14.2  7.2 in.)
Weights (With consumables)
Approx. 6.7 kg / 14.8 lb
HL-2270DW/HL-2275DW
Approx. 7.0 kg / 15.4 lb
125
Appendix
Other
A
Model
HL-2130/HL-2220 HL-2230/HL-2240 HL-2240D HL-2270DW/HL-2275DW
Power source
110 - 120 V AC, 50 / 60 Hz
Power
consumption 1
(Average)
Instantaneous Approx. 1,056 W
Peak
Printing
Approx. 421 W at
25 C (77 F)
Approx. 495 W at 25 C (77 F)
Ready
Approx. 62 W at
25 C (77 F)
Approx. 65 W at 25 C (77 F)
Sleep
N/A
(Wireless: On)
Deep Sleep
Noise
level
Sound
Printing
Pressure Ready
Sound
power
A
LpAm = 31 dB (A)
LWAd = 6.6 B (A)
Ready
LWAd = 4.6 B (A)
Save 2
Approx. 0.9 W
LpAm = 53 dB (A)
Printing
Ecology Power Save
Toner
Approx. 0.8 W
Approx. 2.8 W
LWAd = 6.7 B (A)
Yes
Yes
1
USB connection to PC
2
We do not recommend Toner Save Mode for printing Photo or Gray Scale images.
126
Appendix
Computer requirements
A
Computer Platform & Operating
System Version
Processor Minimum
Speed
Minimum
RAM
Recomm
ended
RAM
Hard
Supported
Disk
PC
Space to Interface 2
install
Windows®
Operating
System 1
Intel® Pentium® II or
equivalent
64 MB
256 MB
50 MB
Windows® 2000
Professional
128 MB
Windows® XP
Home Edition
Windows® XP
Professional
Macintosh
Operating
System
Windows® XP
Professional x64
Edition
64-bit (Intel® 64 or
AMD64) supported CPU
256 MB
512 MB
Windows Vista®
Intel® Pentium® 4 or
equivalent
64-bit (Intel® 64 or
AMD64) supported CPU
512 MB
1 GB
Windows® 7
Intel® Pentium® 4 or
equivalent 64bit (Intel® 64 or AMD64)
supported CPU
1 GB (32bit) 2 GB
(64-bit)
1 GB (32bit) 2 GB
(64-bit)
Windows Server®
2003
Intel® Pentium® III or
equivalent
256 MB
512 MB
Windows Server®
2003 x64 Edition
64-bit (Intel® 64 or
AMD64) supported CPU
Windows Server®
2008
Intel® Pentium® 4 or
equivalent 64bit (Intel® 64 or AMD64)
supported CPU
512 MB
2 GB
Windows Server®
2008 R2
64-bit (Intel® 64 or
AMD64) supported CPU
Mac OS X 10.4.11
and 10.5.x
PowerPC® G4/G5
512 MB
1 GB
Mac OS X 10.6.x
Intel® Core™ Processor
1 GB
2 GB
1
Microsoft® Internet Explorer® 6.0 or greater.
2
Third party USB ports are not supported.
USB,
10BASE-T /
100BASETX
(Ethernet),
Wireless
802.11b/g
A
80 MB
Intel® Core™ Processor
127
Appendix
Important information for choosing your paper
A
This section gives information to help you choose paper to use with this machine.
Note
If you use paper that is not recommended, a paper jam or misfeed may occur in the machine.
Before you buy a large quantity of paper
A
Make sure that the paper is suitable for the machine.
Paper for plain paper copies
A
Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on
the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is
suitable for laser printers.
Basis weight
A
A
The basis weight of the paper in general use varies in different countries. We recommend that you use paper
that weighs 75 to 90 g/m2 (20 to 24 lb), although this machine is able to cope with thinner or thicker paper
than these weights.
Unit
Europe
USA
g/m2
80 to 90
75 to 90
lb
20 to 24
Long grain and short grain
A
The pulp fiber of the paper is aligned during paper manufacturing. Paper can be classified into two types, long
grain and short grain.
Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run
perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short
grain. We recommend that you use long grain paper for this machine. Short grain paper is too weak for the
paper transport of the machine.
Acid paper and neutralized paper
A
Paper can be classified as either acid paper or neutralized paper.
Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the
place of acid paper because of environmental issues.
However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized
paper for this machine.
You can use an acid paper check pen to distinguish acid paper from neutral paper.
128
Appendix
Print surface
A
The characteristics of the face side and reverse side of a sheet of paper may vary a little.
Usually, the opening side of the paper ream package is the print side. Follow the instructions on the paper
package. Typically, the print side is indicated by an arrow.
Moisture content
A
Moisture content is the amount of water left in the paper after manufacture. It is one of the important
characteristics of the paper. This can change greatly depending on the storage environment, although usually
paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can
sometimes be about 10% in a high humidity environment. When the amount of water increases, the
characteristics of the paper changes greatly. The fixing of the toner may become worse. For storage of the
paper and during use, we recommend that the humidity of the surrounding environment be between 50% and
60%.
A
Rough estimate of basis weight
g/m2
A
lb
Bond
60
16
64
17
75
20
90
24
105
28
120
32
135
36
163
43
Index
90
129
Appendix
Paper size
Paper size
A
mm
in.
Letter
8.5  11 in.
Legal
8.5  14 in.
Executive
7.25  10.5 in.
A4
210  297 mm
A5
148  210 mm
A5 Long Edge
210  148 mm
A6
105  148 mm
Envelope Monarch
3.875  7.5 in.
Envelope Com-10
4.12  9.5 in.
Envelope DL
110  220 mm
Envelope C5
162  229 mm
B5 (JIS)
182  257 mm
B5 (ISO)
176  250 mm
B6 (ISO)
125  176 mm
8.5  13 in.
Folio
Post Card
100  148 mm
Envelope DL-L
220  110 mm
35
A
3  5 in.
130
Appendix
Symbol and character sets (HL-2250DN / HL-2270DW /
HL-2275DW only)
A
For the HP LaserJet emulation modes, you can choose the symbol and character sets using Web Based
Management (Web browser) when connected to a network.
How to use Web Based Management (Web browser)
A
To use Web Based Management (Web browser), follow the steps below.
Note
We recommend Microsoft® Internet Explorer® 6.0 (or greater) or Firefox 3.0 (or greater) for Windows® and
Safari 3.0 (or greater) for Macintosh. Please also make sure that JavaScript and cookies are always
enabled in whichever browser you use. To use a Web browser, you will need to know the IP address of
the print server.
a
b
Start your Web browser.
Type http://printer_ip_address/ into your browser. (Where printer_ip_address is the IP
address or the node name)
 For example:
http://192.168.1.2/ (if the machine’s IP address is 192.168.1.2.)
Note
• If you have edited the hosts file on your computer or are using a Domain Name System, you can also enter
the DNS name of the print server.
• For Windows® users, as the print server supports TCP/IP and NetBIOS, you can also enter the NetBIOS
name of the print server. The NetBIOS name can be seen on the printer settings page. The NetBIOS name
assigned is the first 15 characters of the node name and by default it will appear as “BRNxxxxxxxxxxxx”
for a wired network or “BRWxxxxxxxxxxxx” for a wireless network.
• For Macintosh users, you can also have easy access to Web Based Management by clicking the machine
icon on Status Monitor screen.
c
d
Click Printer Settings.
Enter a user name and a password.
Note
The login name for the Administrator is “admin” (case sensitive) and the default password is “access”.
e
f
Click OK.
Choose the HP LaserJet tab and click Font Setup. Choose a symbol set you want to use from the
Symbol Set list box.
131
A
Appendix
Symbol and character sets list
A
OCR symbol sets
A
When you choose the OCR-A or OCR-B font, the matching symbol set is always used.
OCR A (0O)
OCR B (1O)
HP LaserJet mode
ABICOMP Brazil / Portugal (13P)
ABICOMP International (14P)
Desktop (7J)
Greek8 (8G)
Hebrew7 (0H)
HP German (0G)
HP Spanish (1S)
ISO8859 / 5 Latin / Cyrillic (10N)
ISO8859 / 7 Latin / Greek (12N)
ISO Latin1 (0N)
ISO Latin2 (2N)
ISO Latin5 (5N)
ISO Latin6 (6N)
ISO8859 / 15 Latin9 (9N)
ISO10 Swedish (3S)
ISO11 Swedish (0S)
ISO14 JIS ASCII (0K)
ISO15 Italian (0I)
ISO16 Portuguese (4S)
ISO17 Spanish (2S)
ISO2 IRV (2U)
ISO21 German (1G)
ISO25 French (0F)
ISO4 UK (1E)
ISO57 Chinese (2K)
ISO6 ASCII (0U)
ISO60 Norwegian1 (0D)
ISO61 Norwegian2 (1D)
ISO69 French (1F)
ISO84 Portuguese (5S)
ISO85 Spanish (6S)
Legal (1U)
Math-8 (8M)
MC Text (12J)
MS Publishing (6J)
OCR-A (0O)
OCR-B (1O)
PC-1004 (9J)
PC-775 (26U)
PC-8 (10U)
PC-8 Bulgarian (13R)
PC-8 D/N (11U)
PC-8 Greek Alternate (437G) (14G)
PC-8 Latin / Greek (12G)
PC-8 PC Nova (27Q)
PC-8 Turkish (9T)
PC-850 (12U)
PC-851 Greece (10G)
PC-852 (17U)
PC-853 Latin3 (Turkish) (18U)
PC-855 Cyrillic (10R)
PC-857 Latin5 (Turkish) (16U)
PC-858 Multilingual Euro (13U)
PC-860 Portugal (20U)
PC-861 Iceland (21U)
PC-863 Canadian French (23U)
PC-865 Nordic (25U)
PC-866 Cyrillic (3R)
A
132
Appendix
HP LaserJet mode
PC-869 Greece (11G)
Pi Font (15U)
PS Math (5M)
PS Text (10J)
Roman8 (8U)
Roman9 (4U)
Roman Extension (0E)
Russian-GOST (12R)
Symbol (19M)
Turkish8 (8T)
UKRAINIAN (14R)
Ventura Intl (13J)
Ventura Math (6M)
Ventura US (14J)
Windings (579R)
Windows 3.0 (9U)
Windows Baltic (19L)
Windows Cyrillic (9R)
Windows Greek (9G)
Windows Latin1 (19U)
Windows Latin2 (9E)
Windows Latin5 (5T)
A
133
Appendix
Quick reference for bar code control commands
(HL-2250DN / HL-2270DW / HL-2275DW only)
A
The machine can print bar codes in the HP LaserJet emulation modes.
Print bar codes or expanded characters
Code
ESC i
Dec
27 105
Hex
1B 69
A
Format: ESC i n ... n \
A
Creates bar codes or expanded characters according to the segment of parameters ‘n ... n’. For more
information about parameters, see the following Definition of Parameters. This command must end with the
‘ \ ’ code (5CH).
Definition of parameters
A
This bar code command can have the following parameters in the parameter segment (n ... n). As parameters
are effective within the single command syntax ESC i n ... n \, they do not apply in the bar code commands.
If certain parameters are not given, they take the preset settings. The last parameter must be the bar code
data start (‘b’ or ‘B’) or the expanded character data start (‘l’ or ‘L’). Other parameters can be given in any
sequence. Each parameter can start with a lower-case or upper-case character, for example, ‘t0’ or ‘T0’, ‘s3’
or ‘S3’ and so one.
Bar code mode
A
n = ‘t0’ or ‘T0’
CODE 39 (default)
n = ‘t1’ or ‘T1’
Interleaved 2 of 5
n = ‘t3’ or ‘T3’
FIM (US-Post Net)
n = ‘t4’ or ‘T4’
Post Net (US-Post Net)
n = ‘t5’ or ‘T5’
EAN 8, EAN 13, or UPC A
n = ‘t6’ or ‘T6’
UPC E
n = ‘t9’ or ‘T9’
Codabar
n = ‘t12’ or ‘T12’
Code 128 set A
n = ‘t13’ or ‘T13’
Code 128 set B
n = ‘t14’ or ‘T14’
Code 128 set C
n = ‘t130’ or ‘T130’
ISBN (EAN)
n = ‘t131’ or ‘T131’
ISBN (UPC-E)
n = ‘t132’ or ‘T132’
EAN 128 set A
n = ‘t133’ or ‘T133’
EAN 128 set B
134
Appendix
n = ‘t134’ or ‘T134’
EAN 128 set C
This parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN
8, EAN 13, or UPC A) varies according to the number of characters in the data.
Bar code, expanded character, line block drawing and box drawing
n = ‘s0’ or ‘S0’
3: 1 (default)
n = ‘s1’ or ‘S1’
2: 1
n = ‘s3’ or ‘S3’
2.5: 1
A
This parameter chooses the bar code style as above. When the EAN 8, EAN 13, UPC-A, Code 128 or EAN
128 bar code mode is chosen, this bar code style parameter is ignored.
Expanded Character
A
‘S’
0 = White
1 = Black
2 = Vertical stripes
3 = Horizontal stripes
4 = Cross hatch
For example ‘S’ n1 n2
n1 = Background fill pattern
n2 = Foreground fill pattern
If ‘S’ is followed by only one parameter, the parameter is a foreground fill pattern.
Line block drawing & box drawing
‘S’
1 = Black
2 = Vertical stripes
3 = Horizontal stripes
4 = Cross hatch
Bar code
A
n = ‘mnnn’ or ‘Mnnn’ (nnn = 0 ~ 32767)
This parameter shows the bar code width. The unit of ‘nnn’ is a percentage.
135
Appendix
Bar code human readable line ON or OFF
n = ‘r0’ or ‘R0
Human readable line OFF
n = ‘r1’ or ‘R1
Human readable line ON
Preset:
A
Human readable line ON
(1) ‘T5’ or ‘t5’
(2) ‘T6’ or ‘t6’
(3) ‘T130’ or ‘t130’
(4) ‘T131’ or ‘t131’
Preset:
Human readable line OFF
All others
A
This parameter shows whether the machine prints the human readable line below the bar code. Human
readable characters are always printed with OCR-B font of 10 pitch and all the current character style
enhancements are masked. The default setting is determined by the bar code mode selected by ‘t’ or ‘T’.
Quiet zone
A
n = ‘onnn’ or ‘Onnn’ (nnn = 0 ~ 32767)
Quiet zone is the space on both sides of the bar codes. Its width can be shown using the units that are set by
the ‘u’ or ‘U’ parameter. (For the description of ‘u' or ‘U' parameter, see the next section.) The default setting
of the quiet-zone width is 1 inch.
Bar code, expanded character unit, line block drawing and box drawing
n = ‘u0’ or ‘U0’
mm (preset)
n = ‘u1’ or ‘U1’
1/10
n = ‘u2’ or ‘U2’
1/100
n = ‘u3’ or ‘U3’
1/12
n = ‘u4’ or ‘U4’
1/120
n = ‘u5’ or ‘U5’
1/10 mm
n = ‘u6’ or ‘U6’
1/300
n = ‘u7’ or ‘U7’
1/720
A
This parameter shows the measurement units of X-axis offset, Y-axis offset, and bar code height.
Bar code, expanded character, line block drawing and box drawing offset in X-axis
A
n = ‘xnnn’ or ‘Xnnn’
This parameter shows the offset from the left margin in the ‘u’- or ‘U’-specified unit.
136
Appendix
Bar code & expanded character offset in Y-axis
A
n = ‘ynnn’ or ‘Ynnn’
This parameter shows the downward offset from the current print position in the ‘u’- or ‘U’-specified unit.
Bar code, expanded character, line block drawing and box drawing height
A
n = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’
1 EAN13, EAN8, UPC-A, ISBN (EAN13, EAN8, UPC-A), ISBN (UPC-E): 22 mm
2 UPC-E: 18 mm
3 Others: 12 mm
Expanded characters i 2.2 mm (preset)
Line block drawing and box drawing i 1 dot
A
This parameter shows the height of bar codes or expanded characters as shown above. It can start with ‘h’,
‘H’, ‘d’, or ‘D’. The height of bar codes is shown in the ‘u’- or ‘U’-specified unit. The default setting of the bar
code height (12 mm, 18 mm or 22 mm) is determined by the bar code mode selected by ‘t’ or ‘T’.
Expanded character width, line block drawing and box drawing
A
n = ‘wnnn’ or ‘Wnnn’
Expanded character i 1.2 mm
Line block drawing and box drawing i 1 dot
This parameter shows the width of expanded characters as shown above.
Expanded character rotation
n = ‘a0’ or ‘A0’
‘Upright (preset)
n = ‘a1’ or ‘A1’
‘Rotated 90 degrees
n = ‘a2’ or ‘A2’
‘Upside down, rotated 180 degrees
n = ‘a3’ or ‘A3’
‘Rotated 270 degrees
A
Bar code data start
A
n = ‘b’ or ‘B’
Data that follows ‘b’ or ‘B’ is read in as bar code data. Bar code data must end with the ‘ \ ’ code (5CH), which
also ends this command. The acceptable bar code data is determined by the bar code mode selected by ‘t’
or ‘T’.
 When CODE 39 is chosen with the parameter ‘t0’ or ‘T0’
Forty three characters ‘0’ to ‘9’, ‘A’ to ‘Z’, ‘-’, ‘ . ’, ‘ (space)’, ‘$’, ‘ / ’, ‘+’, and ‘%’ can be accepted as bar code
data. Other characters will cause a data error. The number of characters for bar codes is not limited. The
bar code data automatically starts and ends with an asterisk ‘ * ’ (start character and stop character). If the
received data has an asterisk ‘ * ’ at the beginning or end, the asterisk is regarded as a start character or
stop character.
137
Appendix
 When Interleaved 2 of 5 is selected with the parameter ‘t1’ or ‘T1’:
Ten numerical characters ‘0’ to ‘9’ can be accepted as bar code data. Other characters cause a data error.
The number of characters for bar codes is not limited. This mode of bar codes needs even characters. If
the bar code data has odd characters, ‘0’ is automatically added to the end of the bar code data.
 When FIM (US-Post Net) is selected with the parameter ‘t3’ or ‘T3’
Characters ‘A’ to ‘D’ are valid and one digit of data can be printed. Upper-case and lower-case alphabet
characters can be accepted.
 When Post Net (US-Post Net) is selected with the parameter ‘t4’ or ‘T4’
Numbers ‘0’ to ‘9' can be data and it must end with a check digit. ‘?’ can be used instead of the check digit.
 When EAN 8, EAN 13, or UPC A is selected with the parameter ‘t5’ or ‘T5’
Ten numbers ‘0’ to ‘9’ can be accepted as bar code data. The number of characters for bar codes is limited
as follows:
EAN 8: Total 8 digits (7 digits + 1 check digit)
EAN 13: Total 13 digits (12 digits + 1 check digit)
UPC A: Total 12 digits (11 digits + 1 check digit)
A number of characters other than those stated above will cause a data error that results in the bar code
data being printed as normal print data. If the check digit is not correct, the machine decides the correct
check digit automatically so that the correct bar code data will be printed. When EAN13 is selected, adding
‘+’ and a two-digit or five-digit number after the data can create an add-on code.
 When UPC-E is selected with the parameter ‘t6’ or ‘T6’:
The numbers ‘0’ to ‘9’ can be accepted as bar code data.
Eight digits 1 2
(standard format) The first character must be ‘0’ and the data must end with a check digit.
Total eight digits = ‘0’ plus 6 digits plus 1 check digit.
Six digits 2
The first character and the last check digit are removed from the eight digit data.
1
‘?’ can be used instead of a check digit.
2
Adding ‘+’ and two-digit or five-digit number after the data creates an add-on code.
 When Codebar is chosen with the parameter ‘t9’ or ‘T9’
Characters ‘0’ to ‘9’, ‘-’, ‘ . ’, ‘$’, ‘/’, ‘+’, ‘ : ’ can be printed. Characters ‘A’ to ‘D’ can be printed as a startstop code, which can be upper case or lower case. If there is no start-stop code, errors will happen. A
check digit cannot be added and using ‘?’ causes errors.
 When Code 128 Set A, Set B, or Set C is selected with the parameter ‘t12’ or ‘T12’, ‘t13’ or ‘T13’, or ‘t14’
or ‘T14’
Code 128 sets A, B and C can be individually selected. Set A shows characters Hex 00 to 5F. Set B
includes characters Hex 20 to 7F. Set C includes the pairs 00 to 99. Switching is allowed between the code
sets by sending %A, %B, or %C. FNC 1, 2, 3, and 4 are produced with %1, %2, %3, and %4. The SHIFT
code, %S, allows temporary switching (for one character only) from set A to set B and vice versa. The ‘%’
character can be encoded by sending it twice.
 When ISBN (EAN) is selected with the parameter ‘t130’ or ‘T130’
The same rules apply as for ‘t5’ or ‘T5’.
138
A
Appendix
 When ISBN (UPC-E) is selected with the parameter ‘t131’ or ‘T131’:
The same rules apply as for ‘t6’ or ‘T6’.
 When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’
or ‘T134’
The same rules apply as for ‘t12’ or ‘T12’, ‘t13’ or ‘T13’, or ‘t14’ or ‘T14’.
Box drawing
A
ESC i ... E (or e)
‘E’ or ‘e’ is a terminator.
Line block drawing
A
ESC i ... V (or v)
A
‘V’ or ‘v’ is a terminator.
Expanded character data start
A
n = ‘l’ or ‘L’
Data that follows ‘l’ or ‘L’ is read as expanded character data (or labeling data). Expanded character data must
end with the ‘ \ ’ code (5CH), which also ends this command.
139
Appendix
Table of Code (EAN) 128 set C
A
Code(EAN) 128 set C describes an original command. The correspondence table is as follows.
No. Code 128 Set C Input command
0
00
NUL
1
01
SOH
2
02
STX
3
03
ETX
4
04
EOT
5
05
ENQ
6
06
ACK
7
07
BEL
8
08
BS
9
09
HT
10
10
LF
11
11
VT
12
12
NP
13
13
CR
14
14
SO
15
15
SI
16
16
DLE
17
17
DC1
18
18
DC2
19
19
DC3
20
20
DC4
21
21
NAK
22
22
SYN
23
23
ETB
24
24
CAN
25
25
EM
26
26
SUB
27
27
ESC
28
28
FS
29
29
GS
30
30
RS
31
31
US
32
32
SP
33
33
!
34
34
"
35
35
#
36
36
$
37
37
%
38
38
&
39
39
'
(
40
40
)
41
41
42
42
*
43
43
+
44
44
,
45
45
46
46
.
47
47
/
48
48
0
49
49
1
50
50
2
51
51
3
Hex
0x00
0x01
0x02
0x03
0x04
0x05
0x06
0x07
0x08
0x09
0x0a
0x0b
0x0c
0x0d
0x0e
0x0f
0x10
0x11
0x12
0x13
0x14
0x15
0x16
0x17
0x18
0x19
0x1a
0x1b
0x1c
0x1d
0x1e
0x1f
0x20
0x21
0x22
0x23
0x24
0x25
0x26
0x27
0x28
0x29
0x2a
0x2b
0x2c
0x2d
0x2e
0x2f
0x30
0x31
0x32
0x33
No. Code 128 Set C Input command
52
52
4
53
53
5
54
54
6
55
55
7
56
56
8
57
57
9
58
58
:
59
59
;
60
60
<
61
61
=
62
62
>
63
63
?
@
64
64
A
65
65
66
66
B
67
67
C
68
68
D
69
69
E
70
70
F
71
71
G
72
72
H
73
73
I
74
74
J
75
75
K
76
76
L
77
77
M
78
78
N
79
79
O
80
80
P
81
81
Q
82
82
R
83
83
S
T
84
84
85
85
U
86
86
V
87
87
W
X
88
88
Y
89
89
90
90
Z
91
91
[
92
92
\\
93
93
]
94
94
^
_
95
95
96
96
`
97
97
a
98
98
b
99
99
c
100
Set B
d
e
101
Set A
102
FNC 1
f
Hex
0x34
0x35
0x36
0x37
0x38
0x39
0x3a
0x3b
0x3c
0x3d
0x3e
0x3f
0x40
0x41
0x42
0x43
0x44
0x45
0x46
0x47
0x48
0x49
0x4a
0x4b
0x4c
0x4d
0x4e
0x4f
0x50
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
0x5a
0x5b
0x5c5c
0x5d
0x5e
0x5f
0x60
0x61
0x62
0x63
0x64
0x65
0x66
A
140
B
Appendix (for Europe and Other
Countries)
B
Brother numbers
B
IMPORTANT
For technical and operational help, you must call the country where you bought the machine. Calls must
be made from within that country.
Register your product
B
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register
your new product, register on-line at
http://www.brother.com/registration/
B
Frequently asked questions (FAQs)
B
The Brother Solutions Center is our one-stop resource for all your machine needs. You can download the
latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from
your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
Customer Service
B
Visit http://www.brother.com/ for contact information on your local Brother office.
Service center locations
B
For service centres in Europe, contact your local Brother Office. Address and telephone contact information
for European offices can be found at http://www.brother.com/ by selecting your country.
Internet Addresses
Brother Global Web Site: http://www.brother.com/
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities:
http://solutions.brother.com/
141
C
Appendix (for USA and Canada)
C
Brother numbers
C
IMPORTANT
For technical and operational help, you must call the country where you bought the machine. Calls must
be made from within that country.
Register your product
C
By registering your product with Brother International Corporation, you will be recorded as the original owner
of the product.
Your registration with Brother:
 may serve as a confirmation of the purchase date of your product should you lose your receipt;
 may support an insurance claim by you in the event of product loss covered by insurance; and,
 will help us notify you of enhancements to your product and special offers.
C
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register
your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
C
The Brother Solutions Center is our one-stop resource for all your machine needs. You can download the
latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your
Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
142
Appendix (for USA and Canada)
Customer Service
In USA:
C
http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
In Canada:
1-877-BROTHER
If you have comments or suggestions, please write us at:
In USA:
Printer Customer Support
Brother International Corporation
7905 North Brother Boulevard
Bartlett, TN 38133
In Canada:
Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6
Service center locator (USA only)
C
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us on-line at http://www.brother-usa.com/service/.
Service center locations (Canada only)
C
For the location of a Brother authorized service center, call 1-877-BROTHER.
Internet addresses
Brother Global Web Site: http://www.brother.com/
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, Driver Updates and Utilities, and
User's Guides: http://solutions.brother.com/
For Brother Accessories & Supplies:
In USA :http://www.brothermall.com/
In Canada :http://www.brother.ca/
143
C
Appendix (for USA and Canada)
Ordering supplies
C
For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you
cannot find the supplies you need and you have a Visa, MasterCard, Discover, or American Express credit
card, you can order supplies directly from Brother. (You can visit us online for a complete selection of the
Brother accessories and supplies that are available for purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada:
1-877-BROTHER
http://www.brother.ca/
Description
Item
Toner Cartridges
TN-420 (Standard, prints approx. 1,200 pages) 1
C
TN-450 (High Yield, prints approx. 2,600 pages) 1
Drum Unit
1
DR-420
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
144
D
Index
A
J
Accessories and supplies (USA/Canada) ............... 144
Apple Macintosh ...............................................39, 120
Job cancel ................................................................. 60
B
L
Bar code control commands ................................... 134
Brother Numbers (USA/Canada) ....................142, 143
Labels .............................................................. 3, 8, 15
LEDs ......................................................................... 53
Linux ......................................................................... 23
C
M
CARTRIDGE ERROR ............................................... 55
Cleaning .................................................................... 83
Computer requirements .......................................... 127
Consumable items .................................................... 66
Control panel .....................................................53, 123
Corona wire .................................................. 75, 85, 86
Cover Open ............................................................... 57
Macintosh ..........................................................39, 120
Manual feed slot ........................................................ 13
Media specifications ................................................ 124
Media type .................................................................. 4
Memory ................................................................... 122
MEMORY FULL ................................................57, 119
D
Deep Sleep mode ..................................................... 54
Default settings ......................................................... 64
Dimensions ............................................................. 125
Domain .................................................................... 131
DRUM END SOON ................................................... 56
DRUM ERROR ......................................................... 57
DRUM STOP ............................................................ 57
Drum unit .................................................................. 77
DUPLEX DISABLED ................................................. 57
Duplex printing .......................................................... 20
E
Emulation ................................................................ 122
Envelopes ...................................................... 7, 15, 27
Error indications (machine's LEDs) .....................53, 54
Error messages (Status Monitor) ............................ 101
F
Fonts .................................................................63, 122
G
N
Network ..................................................................... 52
Network connectivity ............................................... 122
NO PAPER T1 .......................................................... 56
NO TONER .........................................................55, 71
O
OPC drum ............................................................... 114
P
Paper ..................................................................3, 128
Paper handling ........................................................ 123
Paper Jams ............................................................... 57
Paper jams .............................................................. 105
Paper recommendations ............................................. 3
PCL printer driver ...................................................... 25
PRINT OVERRUN .................................................... 57
Print quality ............................................................. 112
Print test page ........................................................... 61
Printer driver .............................................. 23, 51, 123
Printer settings .......................................................... 62
Processor ................................................................ 122
Go button ............................................................53, 60
I
Interface .................................................................. 122
145
D
Index
R
Register your product ......................................141, 142
Remote Printer Console ............................................ 52
REPLACE DRUM ...............................................56, 79
REPLACE TONER ..............................................55, 71
Reprint ...................................................................... 60
S
Service call ................................................................ 58
Service centers (USA/Canada) ............................... 143
Service centres (Europe and other countries) ........ 141
SIZE ERROR DX ...................................................... 57
Sleep mode ............................................................... 54
Software .................................................................... 52
Specifications .......................................................... 121
Status Monitor ............................................ 38, 50, 101
Symbol and character sets ..................................... 131
T
Toner cartridge .......................................................... 70
TONER ENDED ..................................................55, 76
TONER LOW ......................................................55, 70
Troubleshooting ...................................................... 100
D
U
Unprintable area ......................................................... 9
Utilities .................................................................... 123
W
Watermark ................................................................ 31
Weights ................................................................... 125
Windows® ................................................................. 25
146