Dogtra Edge Owner`s manual

By Dogtra
Remote Controlled Dog Training Collars
Owner's Manual
Please read this manual thoroughly before operating the Dogtra
EDGE training collar.
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Product Safety and Health Statement
Intended Use
Dogtra e-collars are intended for behavior modification on dogs only.
They are NOT intended for use on people or on animals other than dogs.
Dogtra does not assume any liability for the improper use of any Dogtra
e-collars.
Aggressive Behavior
Dogtra highly recommends consulting a dog training professional when
using an e-collar to correct dogs that are aggressive towards people or
other dogs.
Electronic Interference
Dogtra’s industry-leading technology filtering system ensures minimal
interference with other electronic devices (garage door openers, mobile
phones, etc.). Our digital microprocessor offers thousands of unique
codes to eliminate frequency match-ups with other Dogtra e-collars.
Dogtra recommends consulting your physician if you are going to use
the e-collar near any types of medical devices.
consistent stimulation. A loose fitting collar can cause the contact points
to rub against the skin and cause irritation.
Duration your dog can wear the unit
Leaving the e-collar in the same position on a dog’s neck for extended
periods of time can also cause skin irritation. To prevent this,
occasionally reposition the e-collar so the contact points are moved
to a different location on the dog’s neck. ALWAYS check your dog’s
neck for signs of skin irritation when using an e-collar. If any signs of
skin irritation are found, suspend e-collar training and consult with a
veterinarian.
Stimulation Reaction
Every dog has a different tolerance level and reaction to e-collar
stimulation. Closely monitor your dog’s reaction to find the right
stimulation level. The stimulation level may vary depending on the
training situation. When highly distracted, dogs will require a higher
level of stimulation.
Safety Cut-off
The constant stimulation will only activate for a maximum of 12
seconds. After 12 seconds of continuous stimulation, the stimulation will
reset. The stimulation reactivates once the constant button is released
and pressed again.
Proper Fit
A proper fit is necessary for the Dogtra e-collar to work optimally. Both
contact points must be in contact with your dogs skin at all times for a
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Table of Contents
At a Glance………………………………………………………
Main Features of the EDGE………………………………………
Overview…………………………………………………………
Understanding your training system
1. How to turn the EDGE on/off………………………………
2. How the transmitter mode buttons work ……………………
3. Collar fitting ………………………………………………
4. How to find the right stimulation …………………………
5. To maximize the distance …………………………………
6. The LED indicator …………………………………………
7. Charging the battery ………………………………………
8. How to change the stimulation intensity ……………………
9. What the LCD icons mean …………………………………
10. Changing the receiver/collar location light color …………
11. Code Setting ………………………………………………
12. How to change the length of the contact points ……………
13. How to use the test light …………………………………
14. How to change the battery …………………………………
General Training Tips …………………………………………
Maintenance ……………………………………………………
Troubleshooting Guide …………………………………………
Warranty and repair information ………………………………
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At a Glance
Main Features of the EDGE
- Included in the package -
Interchangeable intensity dial
Rheostat/volume style with stimulation levels 1~127
Selector/step style with stimulation levels 1~8
Transmitter
Receiver/Collar
Battery charger
Splitter cable
Test light
1-mile range
Nick/Constant/non-stimulating Pager vibration modes
Owner’s manual Exchangeable selector dial
Contact point extension washer /
adjustment tool
Location light with 4 selectable colors
(white, red, blue and green)
User expandable to a two, three, or four-dog system
- Optional accessories -
Additional Receivers/Collars with straps
The Dogtra EDGE is expandable to a two, three, or four-dog system.
Field auto charger
Dogtra’s field auto chargers are designed for use with a 12-volt car
outlet.
European charger
Dogtra’s european chargers are designed for use with a 230V AC
electrical outlet.
To purchase accessories, please visit dogtra’s online store at
shop.dogtra.com or call customer service at 1-888-811-9111.
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Replaceable batteries
Fully waterproof
LCD screen
Extendable contact points (5/8” to 3/4”)
Belt clip
2-hour rapid charge batteries
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Overview
EDGE Transmitter
EDGE Receiver/Collar
Antenna
Collar strap
Mode
selection dial
Rheostat/Volume
& Selector/Step
intensity dial
Contact points
On/off button
LED indicator
Rubber-charging cap
1-dog button
On/off button
2-dog button
Rubber-charging cap
LED indicator
3-dog button
4-dog button
LCD
Belt clip
Battery cover
Location lights
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Understanding your training system
2. How the transmitter mode buttons work
1. How to turn the EDGE on/off
Turn the mode selection dial to choose the function, and then press the
button on the front that is set to the desired collar. The single dog EDGE
transmitter comes set to the black button.
To turn the transmitter on, hold down the blue button on the back of the
transmitter until the LCD screen illuminates. To turn the transmitter off,
hold down the blue button on the back of the transmitter until the LCD
screen shuts off.
N (Nick)
Nick is a single ½ second
stimulation.
On / Off
Button
To turn the receiver/collar on, hold down the on/off button until the LED
indicator turns green. To turn the receiver/collar off, hold down the on/
off button until the LED indicator turns red.
C (Constant)
Constant gives a continuous
stimulation while the button is
pressed for up to 12 seconds.
P (Pager)
Pager gives a non-stimulating
vibration while the button is
pressed for up to 12 seconds.
On / Off
Button
LED
Indicator
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L (Light)
High intensity LED location
lights on the EDGE receiver/
collar helps to find and
distinguish dogs easily in low
light/dark conditions.
To activate the light-locate mode, hold down the front transmitter button.
The location light will continuously flash while the button is pressed, up
to 12 seconds.
To activate the light-tracking mode, tap the front button on the
transmitter once.
The receiver/collar LED location lights will now blink every 3 seconds.
To deactivate the light-tracking mode, tap the front button on the
transmitter once more.
3. Collar fitting
The collar should be fit so that the surgical stainless steel contact points
are pressed firmly against the dog’s skin. With a proper fit, you should
be able to insert a finger or two snugly in between the contact points
and your dog’s skin. The best location for the receiver box is on either
side of the dog’s windpipe. The receiver box should stay in this position
during any training or exercise. If the unit slips downward towards the
dog’s windpipe, the unit was NOT fastened firmly enough.
A loose fitting collar can cause the contact points to rub against the
skin and cause irritation. If the collar is on too tight, the dog may have
difficulty breathing. ALWAYS check your dog’s neck for signs of skin
irritation when using an e-collar. If any signs of skin irritation are found,
suspend e-collar training and consult with a veterinarian.
The buttons on the front of the transmitter enables
control of up to 4 receivers/collars. Each of the 4
buttons on the transmitter can be coded to operate
a different receiver/collar. The receivers/collars can
be distinguished by coding the transmitter button
to the matching receiver/collar strap color.
Additional receivers/collars with straps are
available online at shop.dogtra.com or by calling
customer service at 1-888-811-9111.
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4. How to find the right stimulation
6. The LED indicator
The EDGE unit comes installed with the rheostat dial on the transmitter.
The rheostat intensity dial controls the stimulation level, with level 1
being the lowest level and level 127 being the highest. Switch to the
included selector style intensity dial with 8 levels of stimulation, with
1 being the lowest level and level 8 being the highest. The level of
stimulation best suited for your dog depends on your dog’s temperament
and threshold for stimulation. Always start at the lowest level and work
your way up. The appropriate level can be found when the dog responds
to the stimulation with a mild reaction, such as a tensing of the neck
muscles. The stimulation level may vary depending on the training
situation. When highly distracted, dogs will require a higher level of
stimulation.
The LED indicator flashes every 4 seconds when the receiver is on and
ready for use. The LED indicator will blink on both the transmitter and
the receiver when the transmitter buttons are pressed.
The LED indicator color indicates the battery life level.
Green = Fully charged, Amber = Medium, Red = Needs charging
If the unit is used while the LED indicator is red, it will shut down
automatically.
5. To maximize the distance
The Dogtra EDGE has a 1-mile range. The range may vary depending
on the way the transmitter is held. Hold the transmitter away from your
body to receive the greatest range. For maximum signal strength, keep
the Dogtra EDGE properly charged.
Maximum range
Typical range
Minimum range
*Avoid touching the antenna or the range may decrease substantially.
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7. Charging the battery
1. Lift the rubber-charging cap and plug in the charger.
2. Plug the adapter’s power plug in to a standard AC wall outlet. The
LED indicator on the transmitter and receiver/collar will turn red.
3. When the unit is fully charged, the LED indicator will turn green on
both the transmitter and receiver/collar. Unplug the adapter’s power
plug from the AC wall outlet and disconnect the charger from the
unit.
4. Place the rubber-charging cap back over the charging port.
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* The transmitter and receiver/collar rubber-charging cap ensures dirt
and debris does not build up in the charging port area. The unit is
waterproof even if the rubber-charging cap is not fully closed.
8. How to change the stimulation intensity
The Dogtra EDGE has the ability to switch between the rheostat/volume
intensity and the selector/step intensity.
The EDGE unit comes installed with the rheostat dial knob in place. To
switch to the selector/step dial, follow the steps below.
1. Turn the stimulation level to 0.
2. Unscrew the top of the dial with a flathead screwdriver counterclockwise.
3. Remove the current dial knob and replace with the desired intensity
dial type.
4. While firmly holding the dial knob in place, tighten the screw
clockwise.
To charge multiple receivers/collars and a transmitter, combine
additional battery charger splitter cables as shown.
* Warning
1. Fully charge the unit before the first use.
2. Do not charge the unit near any flammable substances.
3. Fully charge the unit before storing for one month or longer.
4. Always use Dogtra approved charging adapters. When the wrong
charging adapter is used, the LED indicator will not turn on or blink
amber.
Next, change the program setting to the corresponding intensity dial
type.
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9. What the LCD icons mean
To change the program setting, follow the steps below.
1. Set the transmitter’s intensity
dial to 0.
The icons on the LCD screen on the transmitter are listed below.
Nick
Constant
Pager
Light
2. Set the mode dial to “P”.
Rheostat/volume intensity control
Selector/step intensity control
Battery life indicator
Push
simultaneously
3. Simultaneously hold down the
black button on the front of the
transmitter, along with the on/off
blue button on the back of the
transmitter.
4. The display on the LCD screen will now show the icon for the
rheostat/volume or the selector/step. Repeat the steps from the
beginning, to switch back and forth from the rheostat/volume and the
selector/step style of intensity control.
Icon for the rheostat/volume
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Icon for the selector/step
10. Changing the receiver/collar location light color
The EDGE receiver/collar location light can be set to any of the 4 colors
offered.
To change the receiver/collar location light to white, red, green, or blue,
follow the instructions below,
1. Start with the receiver/collar turned off.
2. Hold down the on/off button on the receiver/collar for 10 seconds.
* Attention: The on/off button must be pressed for a full 10 seconds.
3. Release the on/off button after the white location light flashes rapidly.
The white location light will start flashing after the single green(small)
LED indicator code setting light finishes blinking.
4. Press the on/off button once to set the desired color.
* The location light colors will rotate in the order of white, red, green,
and blue for two full rotations.
* The location light color will reset to the corresponding color when recoded to another button.
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11. Code Setting
12. How to change the length of the contact points
To set the coding for the Dogtra EDGE transmitter to an existing
receiver/collar, or an Additional receiver/collar, follow the steps below.
1. Start by turning on the transmitter
by holding down the on/off button
on the back of the transmitter.
The Dogtra EDGE comes equipped with standard 5/8” contact points
that can be extended to 3/4” contact points, for use with dogs with
longer coats.
To increase the contact point length from 5/8” to 3/4”, follow the steps
below.
1. Using the included adjustment tool with the side marked 5/8”,
unscrew the contact points counter-clockwise.
2. Place the contact point extension over the exposed threads, flat side
down.
3. Place the contact points over the extensions and tighten the contact
points and extensions clockwise using the adjustment tool with the
side marked 3/4”.
* Caution: Tighten until firmly in place. Be careful not to over tighten.
To shorten the contact points back to the standard 5/8”, start with the
adjustment tool with the side marked 3/4”, remove the contact point
extensions, and tighten the contact points with the adjustment tool with
the side marked 5/8”.
2. Set the transmitter’s intensity dial
to “0”, and the mode selection dial
to “C”.
3. In the off position hold down the
receiver/collar on/off button until
the green LED indicator light
begins to blink rapidly.
4. Immediately press the button on
the transmitter of the color you
would like the receiver/collar to be
coded to.
*Attention: Turn the mode selection dial to "P", or "L", to check that
unit has been coded properly.
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13. How to use the test light
Test for a stimulation using the included test light.
1. Turn on the receiver/collar and the transmitter and place the test light
over the contact points as shown in the diagram.
2. The test light will illuminate momentarily when the front transmitter
button is pressed on the “N” mode. The light will stay lit as long as
the front transmitter button is pressed on the “C” mode, up to 12
seconds.
* For more information on the “N” and “C” modes, see section 2. How
the buttons work.
3. When the stimulation dial is turned up, the test light will emit a
brighter light.
NOTE: The test light may not emit a visible light when the intensity
level is set below 10. The test light may be difficult to see in
bright light settings.
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14. How to change the battery
(1)
(2)
The Dogtra EDGE batteries are user replaceable.
To replace the battery in the transmitter, follow the instructions below.
1. Begin with the transmitter turned off.
2. Unscrew the two Phillips head screws attached to the back of the belt
clip and remove the belt clip. – (1)
* Unscrew the screws with a firm grip, taking extra caution to not strip
the screws.
3. Unscrew the two screws on the back of the transmitter. – (2)
* Unscrew the screws with a firm grip, taking extra caution to not strip
the screws.
4. Holding the battery wire, detach the wire from the battery connector
plug(see picture).
5. Holding the battery wire of the new battery, plug the wire in to the
battery connector plug.
* Attention : The battery wire plug in is indented to fit in one way to the
connector.
6. Check that the battery connector wire is firmly inserted into the plug.
The battery wires must be inside the battery compartment tucked
neatly along the right side of the battery.
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To replace the battery in the receiver/collar,
* Caution - Do not detach the wire
by pulling from the battery.
* Caution - The battery wires must
be inside the battery compartment
tucked neatly along the right side
of the battery.
* Caution - The orange rubber
gasket is important for the unit
to be waterproof and must be
properly seated in place.
1. Begin with the receiver/collar turned off.
2. Remove the strap and unscrew the Phillips head screws on the four
corners of the receiver/collar.
* Unscrew the screws with a firm grip, taking extra caution to not strip
the screws.
3. Remove the front case. While holding the battery wire, detach the
wire from the battery connector plug.
4. Holding the battery wire of the new battery, plug the wire in to the
battery connector plug.
5. Check that the battery connector wire is firmly inserted into the plug.
The battery wires must be inside the battery compartment.
7. Fasten the battery cover and the belt clip back on the transmitter with
the four screws.
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General Training Tips
Getting started
Your dog must know some basic obedience commands before e-collar
training. A dog learns by first being shown a command, followed by
lots of repetition over an extended period of time. As the dog becomes
proficient at these commands, you can introduce distractions and
different locations. With the correct amount of positive and negative
reinforcement, you should end up with a well-mannered dog.
* Caution - Do not detach the wire
by pulling from the battery.
* Caution - The battery wires must
run neatly along the top left side in
to the battery compartment.
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* Caution - The orange rubber
gasket is important for the unit
to be waterproof and must be
properly seated in place.
On-leash obedience training
Your dog must fully understand the obedience commands(sit, stay,
here, heel, and kennel) before using the e-collar for reinforcement
of these commands. A leash attached to a standard collar is used to
teach the dog basic obedience commands. A tug on the leash/collar is
used to reinforce these commands. When your dog complies with the
command, use positive reinforcement/praise. Once the dog understands
these commands, the e-collar can be used to reinforce them further.
Beginning e-collar training
When your dog understands on-leash obedience commands, you can
start with e-collar training. With the dog on the leash with the e-collar
on, continue with your obedience drills. Light stimulation, on nick or
constant, is going to be applied as a command is given. The stimulation
is removed as the dog complies. Through repetition, the dog learns to
stop the light stimulation by performing the commands. E-collar training
is another form of negative reinforcement; similar to the leash and
standard collar training. When the dog complies with the command, we
use praise/positive reinforcement. The final step is the avoidance phase
in which the dog learns that he can avoid the stimulation altogether
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by performing your commands. When these training procedures are
complete, the e-collar is used as a reminder when the dog does not
comply with your commands. Keep the initial training sessions short
and positive. Dogs have a short attention span, especially younger dogs.
How much stimulation to use
The level of stimulation best suited for your dog depends on your dog’s
temperament and threshold for stimulation. Always start at the lowest
level and work your way up. The appropriate level can be found when
the dog responds to the stimulation with a mild reaction such as a
tensing of the neck muscles. The stimulation level may vary depending
on the training situation. When highly distracted, dogs will require a
higher level of stimulation.
For more training information, visit Dogtra’s Support/Training section at
www.dogtra.com.
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Maintenance
Basic maintenance
Be sure the rubber-charging cap is securely in place when the collar
is in use. After each training session, carefully inspect the unit for any
missing parts or damage to the casing. Damaged or broken casing may
affect the waterproof guarantee on the unit. After confirming that there is
no damage to the casing, rinse the receiver/collar and clean out any dirt
or debris.
Storage maintenance
The Dogtra EDGE should be fully charged before storing for extended
periods. While in storage, the unit should be given a full charge once a
month, and before the first use. Store the units in room temperature. Do
not keep the units exposed to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the “Trouble shooting
Guide” before sending it to Dogtra for service. If you have any questions
or concerns, you may email them to info@dogtra.com, or call customer
service at 1-888-811-9111.
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Troubleshooting Guide
1. My dog is not reacting to the collar.
- Make sure the receiver/collar is turned on. To turn the receiver/collar on,
hold down the on/off button until the green LED indicator turns on.
- Be sure the strap is on the dog tight enough so that both contact points
are touching the dog’s skin.
- The contact points may be too short for your dog’s thick or long coat.
Use the included contact point extensions to extend the length of the
contact points. If you are already using longer contact points, you may
need to trim the hair on the dog’s neck, so that both contact points are
touching the dog’s skin.
- The intensity level may be too low for your dog. Increase the
stimulation until the dog responds, usually by a neck movement, head
shaking, or looking over the shoulders. The response may be very
subtle.
2. The LED indicator light comes on, but I do not feel any
stimulation.
- Your tolerance may be higher than your dog’s. You may need to try the
unit on your fingertips where sensitivity is higher and/or increase the
stimulation level. Be sure both contact points are touching both of your
fingertips.
- The battery may be low, check the LED indicator light on the
transmitter and receiver/collar for battery life.
- Make sure the receiver/collar is coded to the transmitter. To code the
receiver/collar to transmitter see section 14. Code Setting.
- If you have a full charge, and you have done all of the above, your unit
may need to be serviced. Please email us at info@dogtra.com, or call
customer service at 1-888-811-9111.
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3. The transmitter has no range, or the stimulation is weaker when
my dog is farther away.
- Check to see if your fingers are touching the antenna, as the range may
decrease substantially.
- The range indicated on the unit’s box is for flat terrain (line of sight).
Heavy brush, trees, hills, buildings, and/or moisture will affect the
range of your unit. For the best range, hold the transmitter vertically
above your head, and/or try moving to higher ground.
- Any electrical conductors will affect the range, such as cars, chain-link
dog runs, metal buildings, and radio towers. For the best results, operate
away from these structures.
4. My units are not holding a charge.
- The charging pin may be damaged. A metal pin inside the charging port
should stand straight up and firm in the center. If the pin is wobbling,
broken or missing, you will need to send the unit in to the repairs
department.
- The charging port must be clean prior to charging, clean the dirt out
with a cotton swab and some rubbing alcohol. If the dog was in saltwater, be sure to rinse the receiver and charging port with clean water.
- For Dogtra units over two years old from the purchase date, the batteries
may need to be replaced. You can replace them yourself by contacting
Dogtra for a replacement battery. Damages incurred to the unit due
to improper battery installations are not covered under the warranty.
Dogtra strongly recommends sending the unit in for inspection.
5. My dog has skin irritation
- This may be due to an improper fit. If your dog exhibits signs of skin
irritation, consult with a veterinarian. Once the dog’s skin returns to a
normal condition, continue to use the collar and check your dog’s neck
each time you use the unit.
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Warranty And Repair Information
Dogtra Company provides the original purchaser with a 2-YEAR WARRANTY. The warranty
begins from the date of purchase. For the first two years, coverage is for parts, labor, and accessories.
Shipping fees incurred are the customer’s responsibility.
To Qualify for Warranty:
To register your Dogtra product, please log onto our website at www.dogtra.com, click on the
warranty registration link and fill out the required information. All registration must be completed
within 30 days of your purchase. If you do not have access to a computer, you can call our toll free
number at 1-888-811-9111, and one of our customer service representatives can register your product
online for you. If you were unable to register your product on our website, we will accept all products
for repair with a proof of purchase. We strongly recommend keeping the original receipt. If your
product is not registered and the proof of purchase is not available at the time of service, Dogtra will
estimate the age of the unit by the serial number. Serial number estimates can be different from the
actual purchase date. Without a proof of purchase or product registration, a serial number estimate is
the only method for determining a general date of purchase.
Not Covered Under Warranty:
Dogtra Company does not offer warranty for units/products that have been bought secondhand or as
a resold product.
Dogtra DOES NOT replace defective units or provide refunds for products purchased from us after
30 days from the date of the purchase. Issues of replacement and refunds on units purchased less than
30 days from an authorized dealer need to be addressed to the dealer directly.
Dogtra’s warranty DOES NOT cover repairs or replacements due to misuse by the owner or dog,
improper maintenance, and/or lost units. All replacement costs for either the transmitter or receiver
will be the owner’s responsibility.
*Battery replacement by the customer during the first 2 years of the warranty is not recommended. If
the customer chooses to replace the batteries, any damage to the unit during the installation by the
owner will void the warranty.
*The warranty is void if the unit has been altered or an unauthorized person has attempted repair
work.
*Do not remove the serial numbers from the transmitter and/or receiver/collar. Removing the serial
numbers from the transmitter and/or receiver/collar will void the warranty.
Procedure for Repair Work:
The cost of shipping products under warranty back to Dogtra is the customer’s responsibility.
Dogtra is not responsible for loss of training time or inconvenience while the unit is in for repair
work. Dogtra does not provide loaner units or any form of compensation during the repair period.
A copy of the sales receipt showing the purchase date is required before warranty work is initiated.
Please include a brief explanation outlining the problems and include your name, address, city/
state/zip code, daytime phone number, evening phone number, and email address. You can also
visit our website at www.dogtra.com and fill out the Service Request Form. If repair costs are not
covered under warranty, we will call you for payment information once an estimate is available. For
any questions concerning your Dogtra products call us toll free at 1-888-811-9111, M-F 8:30AM 4:00PM, Pacific Time, or email us at repair@dogtra.com for specific repair inquiries.
by Dogtra Company
22912 Lockness Ave.
Torrance, CA 90501
U.S.A.
Tel: 310-534-0101
Fax: 310-534-9111
Toll free: 1-888-811-9111
Email: info@dogtra.com
Website: www.dogtra.com
Store website: shop.dogtra.com
Send repair units to Dogtra Company / Repairs / 22912 Lockness Avenue Torrance, CA 90501
U.S.A.
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