Primera | Digital label and decal press 3 | User`s manual | Primera Digital label and decal press 3 User`s manual

111113-511271
User's Manual
© 2013 All rights reserved
For the most recent version of this manual please visit
http://primeralabel.eu/europe/manuals.html
Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY
KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material. This document
contains proprietary information that is protected by copyright. All rights are reserved. No part of
this document may be photocopied, reproduced, or translated into another language without prior written
consent.
Trademark Acknowledgments: Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Printing History
Edition 7.0, #111113, Copyright 2013, All rights reserved.
­­­­
FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
For Users in the United States: This product is intended to be supplied by a UL listed Direct Plug-In Power
Supply marked "Class 2"or a UL listed ITE Power Supply marked "LPS" with output rated 12VDC, 4.5A or
higher. This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. In a domestic environment this product may
cause radio interference, in which case the user may be required to take adequate measures. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cables is required to comply with the Class B limits of Part 15 of the FCC Rules.
You are cautioned that any changes or modifications not expressly approved in this manual could
void your authority to operate and/or obtain warranty service for this equipment.
For Users in Canada: This digital apparatus does not exceed the Class B limits for radio noise for
digital apparatus set out on the Radio Interference Regulations of the Canadian Department of
Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant
les limites applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le brouillage
radioelectrique edicte par le ministere des Communications du Canada.
Product Disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Battery Notice
This product contains Perchlorate material. Special handling may apply.
For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
WARNING
THE PRINT AREA CONTAINS HAZARDOUS MOVING PARTS. KEEP FINGERS AND OTHER BODY
PARTS AWAY.
CAUTION!
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR
MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE EXTERIOR PANELS.
NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL. OPERATE THE UNIT WITH ONLY THE PROPER ELECTRICAL
SPECIFICATIONS AS LABELED ON THE PRINTER AND AC ADAPTER.
CAUTION!
USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN
THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION.
CAUTION!
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
ii
Table of Contents
Section 1: Getting Started.......................................................................................1
A. Choosing a Good Location........................................................................1
B. Unpacking and Inspection........................................................................2
C. Identifying the Parts...................................................................................3
D. Computer Specifications............................................................................4
Section 2: Label Stock.............................................................................................5
A. Label and Roll Specifications....................................................................5
B. Installing Label Stock.................................................................................8
C. Adjusting the Label Stock TOF (Top of Form) Sensor.......................11
D. Set the Stock Sensor Mode......................................................................12
E. Set the Output Mode................................................................................14
Section 3: Status Monitor (PTStatus).................................................................16
A. Monitoring Ink Levels.............................................................................17
B. Print Head Life Gauge.............................................................................18
C. Using the Cost Estimator.........................................................................18
D. Replacing Ink Cartridges/Low Ink Warning......................................19
Section 4: Printing from a PC..............................................................................22
A. Using Nicelabel . ......................................................................................22
B. Creating Barcodes in Nicelabel..............................................................28
C. Printing from other Programs................................................................31
D. Adjusting Print Alignment.....................................................................32
E. Creating a Full Bleed Print......................................................................34
F. Printer Driver Settings.............................................................................35
Section 5: Printing from a Mac............................................................................40
A. Printer Utility Settings (Color Label 900 Utility).................................40
B. Printing from Swift Publisher.................................................................46
C. Printing from Adobe Illustrator.............................................................48
D. Printing from Adobe Acrobat Reader...................................................52
E. Create a Custom Label Size....................................................................54
F. Adjusting Print Alignment.....................................................................55
G. Creating a Full Bleed Print......................................................................58
iii
Section 6: Troubleshooting and Maintenance.................................................59
A. Solving Print Alignment Problems........................................................59
B. Solving Print Quality Problems.............................................................61
C. Color Matching and Design Tips...........................................................63
D. Create a Support Report..........................................................................66
E. Cleaning the Printer.................................................................................66
F. Cleaning the Print Head..........................................................................66
G. Replacing the Print Head........................................................................70
H. Interpreting the Printer’s Indicator Lights...........................................73
I. Technical Support.....................................................................................73
Section 7: Technical Specifications....................................................................73
iv
Section 1: Getting Started
THANK YOU…
...for choosing an LX900e Color Label Printer. The LX900e Printer
will print razor-sharp text and barcodes, vibrant colors, and even
stunning photo-realistic photographs directly onto rolls
of labels, card stock and a variety of other approved media.
This User's Manual is your complete step-by-step guide to quickly
and easily setting up and printing with your new Color Label
Printer!
A. CHOOSING A GOOD LOCATION
• Place the printer on a flat surface in a location with
adequate air circulation to prevent internal heat build up.
• Do not place the printer near heat sources such as radiators or
air ducts, or in a place subject to direct sun light,
excessive dust, mechanical vibration or shock.
• Allow for adequate clearance in front of the printer to
accommodate the printed label stock as it is leaving the printer
to avoid the possibility of binding or jamming of the label stock.
• Allow for adequate overhead and left side clearance for opening
the top cover to allow easy access to the label stock and ink
cartridge. The Printer will require 24 cm (9.5 inches) of
additional space on the left side to completely open the cover
(Total = 68 cm or 26.75"). The Printer will require an additional
40.4 cm (15.9 inches) of overhead space to open the cover (Total
= 63.5 cm or 25").
Getting Started 1
B. UNPACKING AND INSPECTION
While unpacking your printer, inspect the carton to ensure
that no damage has occurred during shipping. Make sure
that all supplied accessories are included with your unit. The
following items are included in the supply box:
•
•
•
•
•
•
•
Power Adapter
Separate Power Cord
USB Cable
Software Installer CD
Cyan, Magenta, Yellow and Black Ink Cartridges
Warranty Statement and Registration Card
This Manual and other Printed Information
The following items are inside the printer supply roll area:
• Replaceable Print head
• Starter Roll of High Gloss Label Stock
Save the carton and packing materials. They will come in handy
when transporting the printer.
FRA
GIL
E
2 Getting Started
C. IDENTIFYING THE PARTS
This illustration shows the front of the printer with its control
buttons and LED indicator lights.
Top Cover
Pause LED
Pause Button
Power LED
Load/Feed
Button
Ink Low LED
Unload Button
Label Tear Bar
The Pause Button pauses the printer AFTER the printing of the
current label has finished to allow for loading of label stock and ink
cartridge.
The Power LED indicates that the printer is on and ready to receive
print jobs.
The Load/Feed Button is pressed in order to load label stock if the
printer does not automatically detect the stock. When stock is loaded
each press of the button will cause one label to be fed from the
printer.
The Ink Low LED will illuminate when a cartridge has 10% or less
of its ink remaining.
The Unload Button will unload the installed label stock by reversing
it through the printer. Make sure to tear off the
printed labels before pressing the Unload Button.
The Label Tear Bar is a serrated edge for conveniently tearing your
finished labels from the printer. The printer comes with a white tear
bar guard. For smoother label feeding, leave the guard in place
during printing. When you are ready to tear off a label, remove the
guard, tear off the label and replace it.
Getting Started 3
This illustration shows the input ports and power switch found on
the rear panel of the printer.
USB Port
Auxilary Port
Power Switch
Power Input Port
This illustration shows the interior of the printer.
Fixed Throat
Guide
Roll Stop
Roll Arm
Movable
Throat Guide
Roll Guide
Sensor Position Adjustment
D. COMPUTER SPECIFICATIONS
Recommended PC Specifications
For optimal printing speed you must have a PC with the
following recommended specifications:
• Pentium Dual Core Processor
• 2 GB of RAM
• 10 GB of Free Hard Drive Space
4 Getting Started
Section 2: Label Stock
A. LABEL AND ROLL SPECIFICATIONS
A wide variety of label stock can be used in the Printer. Refer to the
specifications and settings in the following sections before ordering
custom stock from Primera or any stock from another company.
Important! Test all custom made label stock with the intended printer before
ordering large quantities! Primera will only assume responsibility for custom label
stock ordered from Primera.
Label Sensing Methods
Label Width
Liner Width
Gap Between
Labels
Method 1: Label
Gap Sensing
Method 2: Thru-Hole
Sensing
Distance from
edge of Media
Width of Opening
Distance from
edge of Media
to edge of Label
Label Height
Method 3: Reflective/Black
Mark Sensing
(Black Mark must be printed
on back side of label stock)
Black Mark
Width
Note: See table below for Max and Min values in inches and mm..
Label Stock 5
Max
Min
Label width
209mm (8.25")
Liner/media width
212mm (8.375") 38mm (1.5")
Label height/length
431mm (17") 13mm (0.5")
Gap between labels
253mm (10")
2.5mm (0.10)
Width of thru-hole opening
12.65mm (0.5") 6.325mm (0.25")
Distance from edge of media to edge of
thru-hole
57mm (2.25")
5.06mm (0.20")
Reflective/Black Mark Width*
N/A 2.54mm 0.1")
19mm (0.75")
Max Outer Diameter (OD) 152.4mm (6.0") N/A
Inner Core Diameter (ID)
3.0" (76.2mm)
76.2mm (3.0")
Total Thickness (Liner + Label)**)
10 mil (.0010”)
N/A
Distance from edge of media to edge of label
left margin offset.
Printer driver assumes 2 mm gap.
However, this is adjustable via the
* The Reflective/Black Mark should be opaque to infrared light. The mark
should be between the labels. The end of the mark should
correspond with the beginning of the label.
** This is the recommended maximum. There are two factors that
determine whether the printer will accept any particular stock thickness.
1. The ability for the printer to pull the paper through the print area.
2. The ability for the sensor to read through the backing if the
sensor is set to die-cut.
If you are printing in continuous or reflective label sensing mode number 2
does not apply. The fact that the printer must read through the backing in
die-cut mode will limit the thickness much more than the printers ability to
pull the paper through the print area. However, if you adjust opacity level
of the liner enough to allow the label to be seen by the stock sensor, the
thickness will only be limited by the printers ability to pull it through the
printer area. For these reasons the weight or thickness of the liner is a
variable that can not easily be defined. Primera recommends and uses 40#
liner with all label stock. It is important to test all label stock with the
intended printer before ordering large quantities!
6 Label Stock
Roll Specifications
Label Side Out
Roll O.D.
Label Stock
3”
6”
Core I.D.
Core O.D.
Note on Label Orientation: If you are using an applicator
to apply your labels, be sure to order label stock with the correct
orientation for your applicator. For example most applicators will apply the
side of the label first, so you will want to print the labels sideways.
Label Stock 7
B. INSTALLING LABEL STOCK
The following steps will guide you through loading label stock in
your printer:
Make sure power is connected and printer is on.
1. Open the Top Cover.
Lift Here
2. Lower the Roll Guide and pull it outward to make room for your
label stock.
8 Label Stock
3. Remove any shipping tape from your label stock roll to ensure
that it can unroll freely, making certain that no adhesive portion
is exposed. It is important to note that any exposed adhesive
surface can attach itself the inner workings of the print
mechanism and cause a media jam.
4. Place your roll of label stock on the Roll Arm and push it inward
until it touches the Roll Stop.
Roll Stop
DO NOT PINCH
Roll Guide
Roll Arm
5. Flip up the Roll Guide and slide it inward until it touches the
label stock. The Roll Guide will automatically pull back slightly
to the correct position. There should be approximately a 1mm
gap between the roll guide and the roll.
Important Note: Be aware that some label stock may have a core that
is slightly too large for the roll or the labels may have wrapped unevenly
causing some to stick out beyond the edge of the core.
Both of these issues can cause feeding problems.
Label Stock 9
6. Pull the Movable Throat Guide outward to make room for the
label stock.
7. Place the leading edge of the label stock under the
Label Stock
"label stock" symbols on the Throat Guides. The label
stock should be placed far enough into the throat of the printer
to correctly position the Movable Throat Guide but not yet into
the printer itself.
Movable Throat Guide
Fixed Throat Guide
DO NOT PINCH
8. Slide the Movable Throat Guide inward until it almost touches
the label stock.
Important Note: The label stock should be close enough to the Fixed and
Movable Thoat Guides to provide proper guidance but not close enough to
pinch the label stock. (0-1 mm gap on either side)
If the label stock is pinched by the guides, poor print quality or
feeding problems could result.
9. Feed the label stock further into the printer until it senses the
label and automatically feeds it through the printer. If the
printer fails to feed the label stock, press the Load/Feed button
on the front panel while continuing to guide the label stock into
the printer. If the printer does not automatically grab and feed
the stock or continues to feed the stock without stopping check
the Stock Sensor position or mode (Section 2C or 2D).
10 Label Stock
C. ADJUSTING THE LABEL STOCK TOF (TOP OF FORM)
SENSOR
If you are using label stock other than standard square /
rectangular diecut labels such as circular die-cut labels or throughhole stock use the instructions below to adjust the position of the
label stock sensor. The sensor can be adjusted using the slide bar on
the inside of the printer. Below the slide bar is a measurement
which represents the distance between the edge of the label stock
and the sensor. Measure the
distance from the edge of the label stock to the correct position on
the stock. Set the sensor to this measurement.
Important Note: You must adjust the Stock Sensor before loading nonstandard
label stock.
in.
mm
0.5
12.7
1.0
25.4
1.5
38.1
2.0
50.8
Label Stock Sensor Slide
Circular Labels
If you are using Circular Labels you must adjust the Stock
sensor to correspond with the very top of the label where the circles
are closest together. If the sensor is too far to the right or the left the
printer will still sense the label but the image may be offset
downward because the printer will start printing at the wrong
position. If you are using stock that has multiple labels across make
sure the sensor corresponds to a place on the stock that has a label
and not a vertical gap.
Label Stock 11
The sensor can only be moved a maximum of 58.42mm (2.3 inches)
from the left side of the printable area. This means that the
maximum diameter circular label that can be printed is 116.84mm
(4.6 inches). For circular labels larger than 116.84mm (4.6 inches) in
diameter, you must have a black mark printed on the back of the
label stock. This means that you must change the Stock Sensor Mode
to Reflective. The printer will now look for the black mark
representing the beginning of the next label instead of the
diecut. For more information on changing the Stock Sensor Mode
see Section 2D.
Through-Hole Labels
1/2”
Center
of Hole
1 1/8”
Center
of Circle
Through-Hole Labels
Circular Labels
Set Sensor Bar to 1 1/8" for 2" circular label (1/8" liner edge gap).
If you are using card stock or label stock that has a hole punch or a
notch to identify a transition from backing to label, you can adjust
the Stock Sensor to position it over the identifying mark.
D. SET THE STOCK SENSOR MODE
The stock sensor mode refers to the method the printer will use to
detect the print starting position for each label. To adjust the stock
sensor mode, open the PTStatus program. PTStatus automatically
installs with your printer driver and can be accessed through the
printer driver or as program that is
accessible in the same manner as all other programs.
Important Note: Set the Stock Sensor Mode BEFORE loading label stock!
12 Label Stock
1. Connect the printer via USB and turn on the power. The Stock
Sensor Mode setting is stored on printer main board so you will
not be able to access it unless the printer is turned on and
properly communicating with the computer.
2. Go to Start - Programs - Primera Technology - PTStatus.
3. Click on the Alignment Tab (3rd tab from top).
4. Click on the Stock Sensor Mode button.
5. Select the Stock Sensor Mode by clicking on the graphic that
most closely corresponds to the stock you intend to install.
There are three sensor modes:
Die Cut (Default). If you are using standard die-cut labels that look
similar to the graphic use this setting regardless of the size of the
label. Also, use this setting for Through-hole label material where a
hole is punched through each label or a notch is cut in the side.
Reflective. Use Reflective for label material where a black
pre-printed line (black mark) on the back of the label stock indicates
the break between labels. Black marks are required on clear label
stock rolls, or label where the label waste matrix (waste) is left on
the liner. Black marks can also be used for irregular shaped labels,
circles larger than 4.6 inches or on any stock where the print starting
position can not be sensed using the label itself.
Label Stock 13
Continuous. (Sensor off) If you have continuous stock with no diecut, reflective mark or holes, set the sensor type to Continuous. This
will turn off the stock sensor. In this mode there is no way to set the
print starting position. The printer will simply start printing the first
label and print each subsequent label immediately after that
previous one. To produce a gap between prints simply add the
desired amount of white space to the end of the label being printed.
Important Note: You must also set the Stock Sensor Position (Section 2C) so that
the sensor is sensing the correct point on the label stock.
E: SET THE OUTPUT MODE
Toggle the Output Mode to set whether or not the last label printed
will be presented or left inside the printer. To adjust
the output mode, open the PTStatus program. PTStatus
automatically installs with your printer driver and can be accessed
through the printer driver or as program that is accessible in the
same manner as all other programs.
1. Connect the printer via USB and turn on the power. The Output
Mode Setting is stored on printer main board so you will not be
able to access it unless the printer is turned on and properly
communicating with the computer.
2. Go to Start - Programs - Primera Technology - PTStatus.
3. Click on the Alignment Tab (3rd tab from top).
4. Click on the Output Mode button.
5. Select the Output Mode by clicking on the corresponding
graphic.
14 Label Stock
There are two different output modes:
Present labels - Yes (Default). This setting will cause the printer to
feed the last label printed forward so that it and the previously
printed labels can be torn off using the tear bar. If no other jobs are
sent to the printer within one second after the last label has printed,
the last printed label will present for tear off.
Present labels - No (Use with Rewinder). In this mode the label
stock does not move after the last label is printed. This means that
part of the last label printed is still in the printer. This should be
used only if you have a label rewinder attached. To retrieve the final
label you must press the Load/Feed button on the printer control
panel.
Label Stock 15
Section 3: Status Monitor (PTStatus)
PTStatus or Status Monitor is used to interact with the printer for
gathering ink levels, maintenance, alignment, cost calculation and
several other functions.
PTStatus automatically installs with your printer driver and can be
accessed through the printer driver preferences or as a program on
your Windows start menu.
1. Connect the printer via USB and turn on the power. The Status
Monitor accesses most of the information it uses from the
printer itself so the printer must be turned on and
communicating for the program to open.
2. Go to Start - Programs - Primera Technology - PTPStatus Once
open, the Status Monitor consist of four tabs that are arranged
on the left side of the window. Each tab opens a screen that has
various similar functions. The tabs will only be displayed if the
printer is idle (not printing).
•Ink Tab (First Tab). Displays ink levels, Print head life, pauses
or cancels a job, displays print counter.
•Cartridge Utilities Tab (Second Tab). Aligns Print Head, Cleans
Print Head and Changes the Cartridges.
•Alignment Tab (Third Tab). Adjust vertical and
horizontal print alignment, Changes the Stock Sensor Mode
and toggles the Output Mode.
•Cost Tab (Fourth Tab). Calculates cost per label based on last
label printed.
In addition to these functions you can also click the "i" icon
to access the Primera Knowledgebase, contact tech support,
gather version information or set applications options.
16 Status Monitor (PTStatus)
A. MONITORING INK LEVELS
Ink levels can be monitored at any time by using the Status Monitor.
Immediately after printing starts the Status Monitor will display the
ink levels in the lower right corner of your screen.
The print status will also be displayed on the top bar. At any time
you may click the double up arrows to expand the window to
standard mode. Click the double down arrows to revert to the
smaller mode.
In the standard mode, the ink percentages and print head life will be
displayed, along with four tabs and the Print Counter. The tabs will
only be displayed if the printer is idle (not printing).
Note: If you are using multiple printers, an instance of the Status Monitor will
open for each printer. If the Status Monitor is in small mode, each instance
will automatically tile justified to the bottom right
portion of the screen. The title of each instance will correspond to
the printer name as shown in the Windows printer list.
Status Monitor (PTStatus) 17
B. PRINT HEAD LIFE GAUGE
Print Head life remaining is displayed in the status monitor. Hover
your mouse over the icon to display more information.
Print Head Life is calculated by tracking the number of cartridges
used in the print head. A print head is considered to be at zero life
remaining after 26 black or 32 combined color cartridges. Print
heads may still be used after there is zero life remaining. However,
it could fail at any moment. Therefore, it is recommended that users
purchase a back up print head at approximately 10% life remaining.
Note: If the print head life indicator is not displayed click the refresh button next
to the Magenta ink display.
C. USING THE COST ESTIMATOR
The cost estimator is found on the last tab of the Status Monitor. The
Status Monitor automatically opens as soon as you begin printing.
However, you can also access it at any time as long as the printer is
turned on and communicating by going to Start - Programs Primera Technology - PTStatus.
18 Status Monitor (PTStatus)
Ink cost is automatically and continuously calculated based
on the black and color cartridge costs entered. Only the last printed
label cost is displayed. For reference, the print file and date of last
print is displayed at the top of the window.
• Adjust the cartridge costs according to the actual price paid for
them. The estimate does not take currency into account so you
can assume that whatever value you entered is
displayed in your currency.
• Save a screen capture of the cost by clicking the disk icon.
• Print a screen capture of the cost by clicking the printer icon.
Important Note: The cost per label represents the average cost per label over an
entire run of labels. This means that the per label cost will decrease and
become more accurate as the number of labels printed increases. This is
because the ink that is used for beginning and
periodic cartridge maintenance is divided into a larger number
of labels.
D. REPLACING INK CARTRIDGES / LOW INK WARNING
You can replace cartridges at any time or wait for the Low Ink
Warning to prompt you to replace cartridges. Low Ink Warnings
occur at the following levels:
• 10% - If any cartridge is lower than 10% at the beginning of a job
you will be prompted to change that cartridge. At this point you
can change or ignore.
• 0% - If any cartridge reaches 0% during a job you will be
prompted to change that cartridge. At this point you can change
or ignore. Under normal circumstances this will be your first
warning. The 10% warning is only triggered at the start of a job.
• -10% - If at any point any cartridge is -10% you will be prompted
to change that cartridge. You must change the cartridge to
continue.
Status Monitor (PTStatus) 19
To change a cartridge, follow this procedure:
1. Press Pause and Load/Feed simultaneously -OR- click the
Change Cartridge button on the second tab of the Status
Monitor. The head carriage will move to the center of the print
area for easy access.
2. Remove the cartridge by pressing the corresponding
colored tab on the back of the print head. The cartridge will pop
up slightly.
3. Remove the cartridge.
20 Status Monitor (PTStatus)
4. Locate a new cartridge and remove it from its packaging.
Remove the foil outer package and the clear plastic shrink wrap.
Also remove the cartridge cap.
Note: If you opened a cartridge but are not currently using it you can
store the cartridge in the plastic cap shown above to prevent it from drying
out.
5. Place the new cartridge into its corresponding colored slot. Press
down near the back of the cartridge until it clicks into position.
Important Note: Make sure the cartridge is securely in place. An
improperly positioned cartridge will cause no ink of that color
to be printed.
Status Monitor (PTStatus) 21
Section 4: Printing from a PC
A.USING NICELABEL
Your printer ships with a basic version of Niceware’s NiceLabel
software. This easy-to-use software is designed to allow you to create full color labels with text and barcodes quickly and sim- ply.
The following is a tutorial to guide you through creating and printing a sample label.
Launch NiceLabel from your computer’s Start Menu.
Note: You are not required to print from the NiceLabel software. You can print
from any application that prints to a Windows Printer. (Section 4C)
Creating a Label
1. Click the New Label Icon
from Main Tool Bar
2. You will see the Label Setup Wizard. This will guide you
through setting up your label
a.Set the dimensions of your label and unit of
measure and click Next.
22 Printing from a PC
b.
Select your printer. This should be the Color
Label Printer 900. Click Finish.
3. Now you will see your label in the Document Window. You can
start to design your label using Tools from the Tool Box. First,
we will use the Text Tool.
a.Click the Text Tool Icon in your Toolbox, then move the text
cursor over the Document Window and click in the location
where you want to enter text. There is no need to be exact,
once you enter your text it can easily be resized and/or
moved about the label. Upon clicking in the Document
Window, you will see a prompt to start typing your text.
b.When finished typing, click anywhere in the Document
Window and you will see the text appear in a box with ‘edit
handles.’ You can drag and resize the text any- where in the
document window. If the text is dragged off of the printable
area, NiceLabel will turn the text red as a warning that it is
outside the printable area. This will not change the color of
the text inside the printable area.
Printing from a PC 23
4. Now, insert a barcode.
a.Click the Barcode Tool Icon from the Toolbox. You will now
have a Barcode Cursor that can be positioned anywhere within the Document Window. Position your cursor in the general area where you wish your barcode to print and click to
start entering your barcode information. There is no need to
be exact, once you create your barcode it can easily be moved
and/or resized. Once clicked, you will see the Barcode
Wizard.
24 Printing from a PC
b.The first screen in the Barcode Wizard will allow you to select the type
of Barcode you wish to print. You can also enter the data to be used
in the barcode. For this we are doing a simple UPC-A barcode. For
more information on other types of barcodes, please see Section 3B.
Creating Barcodes in NiceLabel.
c.Click OK, then click Finish and your Barcode will be placed on
your label with ‘Edit Handles’ to allow you to move and resize
your barcode.
Printing from a PC 25
5. Now insert a Picture. Click on the Picture Tool Icon in the toolbox.
You will now see a Graphics Cursor. Drag the cursor to the general
area where you wish to place the graphic and click to get an Open
dialog box. You will be prompted to browse for graphic files.
NiceLabel accepted file formats: NiceLabel will accept universal
graphic files such as BMP, JPG,TIF, WMF, and PNG. It will not
accept AI, PDF, PSD, CDR or any proprietary format from design
applications or label layout programs.
Note: Objects will be layered in the order they are added to your document. There
is no ability to change the layering order in the SE version of NiceLabel.
This feature is available in upgraded versions.
a.Click Open and the graphic will be imported with edit handles
so you can easily move and resize your graphic.
26 Printing from a PC
b. There are other tools at your disposal to align the object or add
shapes. On the right side of the screen you will see alignment
tools so you can align the objects on your label in relation to each
other. Select objects by clicking on them or clicking and dragging
a ‘lasso’ around multiple objects or by holding down the SHIFT
key and clicking on each
object individually. You
can also center these
objects by right clicking on
a selected object and
choosing Align from the
drop-down menu. If you
wish to center your object
on the label choose the
appro- priate centering
options and check the
Align to Label check- box.
c. You are now ready to print your label. Click File - Printer Settings
to adjust quality, color matching etc. See Section 3C for more information. Click File then Print from the main menu. Choose your
number of copies and click OK.
The following actions will occur during normal operation:
• Approximately every five passes the printhead will quickly
move to the far right for cleaning.
• After every label printed the label stock will back up a small
amount to line up the printhead with the top of the next label.
• Approximately every 5 labels the label stock will feed forward
and then back up a full label so the cartridges can be wiped by
the maintenance wiper.
• All jobs of over 200 labels are automatically divided into 200
label blocks in the Color Label 900 printer queue. This is done
to speed up the printing process.
Congratulations! You have successfully created and printed your
first label. The rest of this section will explain in more detail how
to use barcode labels. Also, you can find more tips and hints by
simply clicking Help then Contents in the main menu.
Printing from a PC 27
B. CREATING BARCODES IN NICELABEL
a. Click the Barcode Tool Icon from the Toolbox.
b.You will now have a Barcode Cursor that can be positioned anywhere within the Document Window. Position your cursor in
the general area where you wish your barcode to print and click
to start entering your barcode information. Once clicked, you
will see the Barcode Wizard.
i.The first screen in the Barcode Wizard will allow you to
select the type of Barcode you wish to print. You can
also enter the data to be used in the barcode.
ii.
Click Define to change the type of Barcode.
28 Printing from a PC
iii.This contains four tabs, General, Check Digit, Human
Readable and Details.
iv.The General Tab allows you to choose the appropriate
barcode type from the Available barcodes: menu.
You can choose one- or two-dimensional barcodes. Note
that different barcode types have different requirements
- some of them only allow numbers to be encoded,
while others only allow upper case characters. For the
further help on the barcode types contact your supplier
Available barcode types are listed here (UPC-A is the most common
type used for retail products):
EAN and
UPC
EAN-8, EAN-8 + 2-digit supplement, EAN-8 + 5-digit
supplement, EAN-13, EAN-13 + 2-digit supplement,
EAN-13 + 5-digit supplement, EAN-14, DUN-14, UPC
Case Code, UPC-A, UPC-A + 2-digit supplement,
UPC-A + 5-digit supplement, UPC-E, UPC-E + 2-digit
supplement, UPC-E + 5-digit supplement, EAN.UCC
128, SSCC, Bookland, Addon 2, Addon 5
Linear
Interleaved 2 of 5, ITF 14, ITF 16, Code 39, Code 39 Tri
Optic, Code 39 Full ASCII, Code 32, Code 93, CODE
128 (A, B and C subsets), MSI, Codabar, Postnet-32,
Postnet-37, Postnet-52, Postnest-62, Kix, Pharmacode
RSS
Linear RSS symbologies RSS14, RSS14 Truncated,
RSS14Stacked, RSS14 Stacked Omnidirectional, RSS
Limited, RSS Expanded
Composite RSS
symbologiesRSS14, RSS14 Truncated, RSS14 Stacked,
RSS14 Stacked Omnidirectional, RSS Limited, RSS Expanded, UPC-A, UPC-E, EAN-8, EAN-13, EAN.UCC
128 & CC-A/B, EAN.UCC 128 & CC-C
2D Barcodes 2D-Pharmacode, PDF-417, DataMatrix, MaxiCode,
Aztec, QR, Micro QR, Codablock F, MicroPDF
Define the barcode dimensions in the Barcode Dimensions Field.
The height is set in cm by entering the appropriate number in the
Symbol Height Field. The width of the barcode is set as the X
Expansion factor. Note that the width can be set only in predefined standard steps.
Printing from a PC 29
When you change the barcode dimension directly from the screen
by moving the drag handle, the changed dimension will also appear
in this dialog box.
Some of the barcode types also allow the definition of Narrow- towide bar ratio. It can only be set from the predefined steps in the
pull-down menu - 1:2, 1:3 or 2:5.
Base element width (mils) is calculated automatically from the X
expansion factor.
v.
The Check Digit Tab will allow you to include a system
automated check digits or enter your own. Check digits can be disabled on some barcodes from this tab as well.
vi.
The Human Readable Tab allows you to manipulate the
human readable text printed with your barcode. Here you can disable Human Readable, select position (above or below the barcode),
include a check digit, and choose your font type and scaling.
vii.
The Details Tab allows you to set some further details of the
barcode presentations on the printer. These settings are listed here:
Include Quiet Zones will enable the software to automati- cally create the necessary amount of free space before and after the barcode
symbol by drawing an unprintable buffer area around the barcode
symbol on the screen.
Descender Bars allows EAN 13, EAN 8, UPC A and UPC E to print
longer first, middle and last bars when this option is selected.
Mirror Horizontally will allow the barcode to be printed as a graphic and will so it can be mirrored over the horizontal axis.
Mirror Vertically allows the barcode to be printed as a graphic so it
can be mirrored over the vertical axis.
Intercharacter Gap: Some barcodes allow you to change the gap
between characters in the barcode (e. g. Code-39). The barcode
prints as a graphic.
Include EAN white space: A special character is inserted before
and/or after the barcode. It indicates the width of the barcode. If
you place any other object in the extent of the barcode, it will reduce
the readability of the barcode. This option is valid for EAN barcode
types.
30 Printing from a PC
C. PRINTING FROM OTHER PROGRAMS
Since this printer uses a standard Windows printer driver you can
print from any application you would like. There are just a few
things to remember that will make it much easier.
1. Set the Page/Label Size in the Driver. BarTender automatically
prompts you for the size of the label that you are using. When
printing from any other program you must do this manually.
Before you print, simply set the custom page size just as you
would set print quality in the printing preferences. In the
example below the label size is 4" x 4" so the custom page size is
set to 400 x 400 (displayed in .01 inch units).
2. Check the image or document size. The image size or document
size should correspond to the Page/Label Size set in the driver.
If you have set your page size to 4" x 4" but you image is
actually 5" x 3" the printer driver will automatically shrink your
image to fit inside the 4" x 4" label. The result is that the actual
printed label is 4" x 2.4". Avoid this by setting your page size or
image size to match the label size.
Printing from a PC 31
3. Choose the right printing program. There are many
different applications that are capable of printing to the LX900e.
However there are only a few that are ideal
printing applications. For example, Adobe Illustrator is
an excellent design program but is not always the best printing
program. It can be difficult to find the printing preferences or to
know the exact size of the art board. It is best to save as a PDF
file and print from Adobe Reader or export as a 300 dpi JPG and
print from BarTender.
D. ADJUSTING PRINT ALIGNMENT
If your previous experience with printing is limited to printing
letters and cards to 8.5 inch by 11 inch paper you probably are not
familiar with an essential part of a label printing - Print Alignment.
Standard printers feed a sheet and start printing based on the start
of the sheet. They also prohibit printing to the edge of the sheet.
This is to avoid any need for alignment. The LX900e senses the
beginning of the label with an optical sensor and is capable of
printing to top, bottom, left and right edge. Because of this it is
necessary to align the printer to work with specific types of label
stock.
The LX900e comes factory calibrated to print exactly to the edge of
Primera label stock. However, due to variations in the left margins
and other variables it may be necessary to fine tune these settings at
the beginning of each roll. This is especially true for other nonPrimera brand label stock.
Important Note: Before adjusting alignment settings first print one label at the
quality level you intend for the entire job. This will ensure the label stock is
moving at the same speed and the stock sensor will sense the gap in the
same way.
32 Printing from a PC
Adjust print alignment using the Status Monitor. Go to the
Alignment Tab (third tab).
Three items can be adjusted here:
• Tear off Position. This value adjusts the position of the last label
printed after it has been presented for tear off. This only applies
if the output mode is set to "Present the label." Add to the
current value to move the tear point closer to the printer.
Subtract from the current value to move the tear point away
from the printer. After adjusting the value click the "Set" button
to send the value to the printer.
• Left Margin Offset. This value moves the printed label left or
right. Add to the current value to move the printed label to the
right. Subtract from the current value to move the printed label
to the left. After adjusting the value, click the “Set” button to
send the value to the printer. Note: Before adjusting this value
make sure the label stock is properly loaded so that there is no
gap between the edge of the liner and the fixed throat guide.
Any gap at this point will greatly affect the Left margin offset
value needed to align the label. Also, if you adjust the value
with improperly loaded label stock you will have to adjust it
again if you load the label stock correctly the next time.
• Top of Form (TOF). This value moves the print start
position up or down on the label. Add to the current value to
move the printed label down or toward the printer. Subtract
from the current value to move the printed label up or away
from the printer. After adjusting the value click the “Set” button
to send the value to the printer.
Printing from a PC 33
You may have to make several adjustments to one
or more of these values. After each adjustment
you can click the Test button to print a small test
pattern on the label. This will help you find the
proper alignment value.
E. CREATING A FULL BLEED PRINT
1. If you are having trouble making the image cover the entire
label, first make sure the image is printing at least as big as the
label size you have selected. To accomplish this using
BarTender, make the image a few millimeters larger than the
label by dragging the image over the edge of the label on all
sides. The bounding box around the image will turn red when it
is over the edge of the label. Try printing again to see if it covers
the entire label. If not, move on to step two.
2. Adjust these settings in the printer driver preferences to create a
1.2mm (.05") over bleed.
Page Size. Increase the page size width in the driver
preferences by 2.54mm (.1 inches). Increase the height by
2.54mm (.1 inches).
If you are using BarTender, simply change the size under the
File Menu - Label Setup. Increase the size of the image to fit the
new larger page size. If you are using other
graphics programs you will need to change the page size
in the application and in the printer driver preferences.
Left Margin Offset. You must decrease the left margin offset to
center the over bleed on the label. If you over bleed by 1.2mm
(.05") you will need to decrease the Left Margin Offset by 12.
This will center the page size increase so there is a .05 inch over
bleed on both left and right sides.
34 Printing from a PC
TOF. Decrease the Top of form by 10. This will cause the printer
to start printing before the label and ensure a fully printed label.
1 Decrease TOF by 10
Actual Label Stock
Size = 2” x 2”
2 Decrease Left Margin
Offset by 12
3 Over Bleed Page Size
2.1” x 2.1” (.1 Inch)
Note: It is best to over bleed as little as possible to avoid excess ink on the label
backing. Also, over bleeding too much will cause the printer to skip labels.
This is because the printer stops printing too late to sense the next label.
F. PRINTER DRIVER SETTINGS
Once the printer driver has been successfully installed, you will
need to setup the driver with the appropriate print options. Refer to
the following steps to change or verify your default printer driver
preferences. These settings will apply to all new designs created in
BarTender or other programs after the preferences were changed.
Existing labels saved in BarTender will not be affected since the
preferences are saved with the label. To change these preferences
you will have to change printer preferences through BarTender.
(File Menu - Printer Settings)
Printing from a PC 35
To find Driver Settings:
Click the Start button, choose Printers and Faxes (XP), Printers
(Vista), Devices and Printers (Windows 7). Right-click on the Color
Label 900 Icon and select Printing Preferences from the drop-down
menu.
The preferences screen will appear.
Note on PC Settings:
Most applications allow you to change these same printer driver options
from their "Print" and/or "Printer Setup" screens. Some applications such
as BarTender save your settings with the label,
others use settings only for the current print job just sent to the printer.
36 Printing from a PC
Paper Size
If you are using BarTender, this setting is adjusted during the label
setup wizard. If you are using a program other than BarTender you
will need to set this to the dimensions of your label. Keep in mind
that the dimensions are always relative
to the width and height of the actual label in the printer. Orientation
of an image on the label should not change this setting. See Section
2A for minimum and maximum label sizes.
Orientation
There are two settings for orientation, Portrait and Landscape. If
your text and graphics print left to right or as shown on the screen,
select portrait . If you wish your printing to rotate 90 degrees from
what you see on the screen so it is printing
horizontally, select landscape as your orientation. Remember, this
does not change the width and height Paper Size. It is only a tool for
viewing a label upright on screen that will be printed sideways on
the printer.
Portrait
Landscape
Print Quality
There are 4 levels of print quality in the driver. The lower the
Quality, the faster the print. Quality 1 provides the fastest print
available while Quality 4 provides the best quality. It is
recommended that you experiment with the different levels when
designing your label to find a good balance between print quality
and print speed. Quality 2 is the default.
Printing from a PC 37
Ink Cartridge
Color + Black is best for images that have large areas of black
graphics or text. Although you can print these same images with
just the color cartridge, often the blacks will look darker with this
setting.
Color is the default setting and is best for most images. With this
setting the printer only uses the color cartridge to produce all colors
including gray scale black and white images.
Monochrome Black is for images that have large black areas or black
text. This will ensure that no color ink is being used. In some cases
printing JPG files using Color + Black for an image that is all black
will still cause some color ink to be used.
Monochrome Black is not recommended for gray scale images such
as a black and white picture. The ink spits of a black cartridge are
not as small as the color cartridge. This allows for faster black
printing but at a lower dpi. Using just the black cartridges for such
images may result in a grainy image.
Media Type
There are multiple media type options which correspond with the
various types of label stock sold by Primera. Match this setting to
the media installed in the printer to achieve the closest color match
to the screen. Each of these settings employs a slightly different
color table developed specifically for the media type listed.
If the printed output is not matching the color on screen, regardless
of what media you have installed you can adjust this setting to
change the color output. You can experiment with this setting and
the color matching setting to adjust the color of the printed image.
Color Matching
Best for Graphics mode is best used for graphical images where
accurate color reproduction is not as essential. Images printed in this
mode will look more vibrant because more ink is being used to
produce them. However, printing images of people may produce
skin tones that have a reddish tint.
38 Printing from a PC
Best for Photos mode is best used for photographic images where
accurate color reproduction is very essential. Images printed in this
mode will look lighter than those printed in Photo mode. Skin tones
especially will look more natural in this mode.
Note: Exact color matching of the printed labels to the screen may never
be possible since there are factors that affect this out of the drivers control.
The surface of the label reacts with the ink in the cartridge to produce the
color. For this reason, when printing the same image to different types of
labels with different surfaces the printed output can look entirely different.
Ink Saturation
This option controls the amount of ink used when printing an
image. The default setting is 100%, which will provide the most
accurate color matching. If the ink is not drying fast enough or
"bleeding", you can decrease the Ink Saturation to lessen the amount
of ink that is applied to the label.
Enable Bi-di Printing
This setting defaults to “Yes” for fastest bidirectional printing.
Stock Sensor Mode
Click this setting to open the Status Monitor. See Section 2D
Output Mode
Click this setting to open the Status Monitor. See Section 2E
Print Alignment
Click this setting to open the Status Monitor. See Section 4D
Cartridge Maintenance
Click this setting to Align the Print Head, Clean the Print Head or
Change a Cartridge. This setting opens the Status Monitor.
Printing from a PC 39
Section 5: Printing from a Mac
A. PRINTER UTILITY SETTINGS (COLOR LABEL 900 UTILITY)
The Color Label 900 Utility is used to interact with the printer for
gathering ink levels, maintenance, alignment, cost calculation and
several other functions.
Once the printer driver has been successfully installed, you will
need to set up the driver with the appropriate print options. Refer to
the following steps to change or verify your default printer driver
preferences. These settings will apply to all labels printed through
your Mac programs.
To Find Color Label 900 Utility:
Color Label 900 Utility automatically installs with your printer
driver and can be accessed through the Printer Setup in Mac under
Apple Icon – System Preferences - Print and Fax (Mac 10.5 and 10.6),
Print and Scan (Mac 10.7 and 10.8), Setup, and Utility.
1. Connect the printer via USB and turn on the power. The Color
Label 900 Utility accesses most of the information it uses from
the printer itself so the printer must be turned on and
communicating for the program to open.
2. Go to the Apple Icon – System Preferences - Print and Fax (Mac
10.5 and 10.6), Print and Scan (Mac 10.7 and 10.8), Setup, and
Utility. Once open, the Color Label 900 Utility has 4 tabs that are
arranged on the top of the window. Each tab opens a screen that
has various similar functions.
-Cartridges Tab (First Tab). Displays utilizes for aligning the
print head, cleaning the print head, and changing cartridges.
-Alignment Tab (Second Tab). Adjusts vertical and horizontal
print alignment. Changes the Stock Sensor Mode and toggles
the Output Mode.
40 Printing from a Mac
-Cost Tab (Third Tab). Calculates cost per label based on last
label printed.
-Info Tab (Fourth Tab). Displays Printer Information including
firmware version, driver version, total prints, and the default
Saturation level for all labels printed.
Printing from a Mac 41
Set the Stock Sensor Mode
The stock sensor mode refers to the method the printer will use to
detect the print starting position for each label. To access the Stock
Sensor Mode, click on the Alignment button, then select Stock
Sensor Mode.
Important Note: Set the Stock Sensor Mode BEFORE loading label stock! You
must also set the Stock Sensor Position (Section 2C) so that the sensor is
sensing the correct point on the label stock.
Die Cut (Default). If you are using standard die-cut labels that look
similar to the graphic use this setting regardless of the size of the
label. Also, use this setting for through-hole label material where a
hold is punched through each label or a notch is cut on the side.
Reflective. Use Reflective for label material where a black preprinted line (black mark) on the back of the label stock indicated the
break between labels. Black marks are required on clear label stock
rolls, or labels where the label waste matrix (waste) is left on the
liner. Black marks can also be used for irregular shaped labels,
circles larger than 4.6 inches or on any stock where the print
starting position can not be sensed using the label itself.
42 Printing from a Mac
Continuous. (Sensor off.) If you have continuous stock with no diecut, reflective mark or holes, set the Sensor Type to Continuous.
This will turn off the stock sensor. In this mode there is no way to
set the print starting position. The printer will simply start printing
the first label and print each subsequent label immediately after the
previous. To produce a gap between prints simply add the desired
amount of white space to the end of the label being printed.
Set the Output Mode
Toggle the Output mode to set whether or not the last label printed
will be presented or left inside the printer. To adjust the Output
Mode, open the Printer Utility by going to Apple Icon – System
Preferences – Print and Fax (Mac 10.5 and 10.6), Print and Scan
(Mac 10.7 and 10.8). Click on the Color Label 900 and Select Open
Print Queue. Select Setup – Utility – Open Utility. Select Alignment
– Output Mode. Select the Output Mode by clicking on the
corresponding graphic.
Present Labels – Yes (Default). This setting will cause the printer to
feed the last labels printed forward so that it and the previous
printed labels can be torn off using the tear bar. If no other jobs are
sent to the printer within one second after the last label has printed,
the last printed label will present for tear off.
Printing from a Mac 43
Present Labels – No (Use with Rewinder). In this mode the label
stock does not move after the last label is printed. This means that
part of the last label printed is still in the printer. This should be
used only if you have a label Rewinder attached. To retrieve the
final label you must press the Load/Feed button on the printer
control panel.
Set Ink Saturation
This option controls the amount of ink used when printing an
image. The default is 100%, which will provide the most accurate
color matching. If the ink is not drying fast enough or is bleeding
you can decrease the Ink Saturation to lessen the amount of ink that
is applied to the label. To locate the Ink Saturation setting, click on
Info in the Color Label 900 Utility.
To change the saturation level, enter the desired value and then
click Set.
44 Printing from a Mac
Using the Cost Estimator
The Cost Estimator is found under the Cost tab in the Color Label
900 Utility.
Ink cost is automatically and continuously calculated based on the
black and color cartridge costs entered. Only the last printed label
cost is displayed. For reference, the print file name and number of
labels in the run is displayed at the top of the window. Adjust the
cartridge costs according to the actual price paid for them. The
estimate does not take currency into account so you can assume that
whatever value you entered is displayed in your currency.
Important Note: The cost per label represents the average cost label over an
entire run of labels. This means that the per label cost will decrease and
become more accurate as the number of labels printed increases. This is
because the ink that is used for beginning and periodic cartridge
maintenance is divided into a larger number of labels.
Printing from a Mac 45
B. PRINTING FROM SWIFT PUBLISHER
1. Set the Page/Label size in the Program. Swift Publisher will
always make a new blank template without prompting for a
paper size. Select File – New for a new document. Before you
start designing your label simply set the custom page size in the
upper right hand corner to the size of the label stock installed in
the LX900e. Also make sure to set the Document Margins to ‘0’.
2. Set the Paper Size in the Print Options. Once your document is
created and ready to print go to File – Print. The following
screen will appear. Before doing anything else, click the Page
Setup button and set the paper size for the printer. This should
correspond to the label size installed in your printer. If your
label size is not listed you will need to create a custom page size.
See instructions in the next step.
46 Printing from a Mac
3A. Create a Custom Page Size (Optional). When your document is
done and you are ready to print go to File – Print. If the paper
size you need to print to is not already in the drop down menu
options select Manage Custom Sizes.
3B. Add a New Custom Paper Size. Click the plus (+) button to add
a new custom paper size. Enter the size on the right. Be sure to
adjust the top, bottom, left and right margins to 0. Change the
name from "untitled" to the size of your custom page (W x H).
When you have finished adding your new custom page size,
this size will appear in your drop down menu options for paper
size on future print jobs.
Printing from a Mac 47
4. Set the Print Quality Settings. After selecting your paper size,
select Printer Features from the drop down selection. Change
your printer settings to the desired quality.
When you have finished adding your page size and selecting your
print quality settings, press Print.
C. PRINTING FROM ADOBE ILLUSTRATOR
1. Set the Page/Label size in the Program. Create your document
using the File – New command. Set your width and height to
correspond with the label stock installed in the LX900e. Also be
sure to set the bleed size to ‘0’ for Top, Bottom, Left, and Right.
48 Printing from a Mac
2. Set the Paper Size in the Print Options. Once your document is
created and ready to print go to File – Print. The following
screen will appear. Before doing anything else, click the Page
Setup button and set the paper size for the printer. This should
correspond to the label size installed in your printer. If your
label size is not listed you will need to create a custom page
size. See instructions in the next step.
Printing from a Mac 49
3A. Create a Custom Page Size (Optional). If the paper size you
need to print to is not already in the drop down menu options
select Manage Custom Sizes.
3B. Add a New Custom Paper Size. Click the plus (+) button to add
a new custom paper size. Enter the size on the right. Be sure to
adjust the top, bottom, left and right margins to 0. Change the
name from "untitled" to the size of your custom page (W x H).
When you have finished adding your new custom page size,
this size will appear in your drop down menu options for paper
size on future print jobs.
50 Printing from a Mac
4. Set the Print Quality Settings. After selecting your paper size,
click the Printer button to change the print quality settings for
this print.
Select Label Printer Settings from the drop down selection.
Change your printer settings to the desired quality.
When you have finished adding your page size and selecting
your print quality settings, press Print.
Printing from a Mac 51
D. PRINTING FROM ADOBE ACROBAT READER
1. Set the Page/Label size in the Program. Open up your .pdf file
and select File – Page Setup. Select your paper size from the
Paper Size drop down menu. This should correspond to the
label size installed in your printer. If your label size is not listed
you will need to create a custom page size. See instructions in
the next step.
2A. Create a Custom Page Size (Optional). If the paper size you
need to print to is not already in the drop down menu options
select Manage Custom Sizes.
52 Printing from a Mac
2B.Add a New Custom Paper Size. Click the plus (+) button to add
a new custom paper size. Enter the size on the right. Be sure to
adjust the top, bottom, left and right margins
to 0. Change the name from "untitled" to the size of your custom
page (W x H).
3. Set the Print Quality Settings. After selecting your paper size,
click File - Print. Click Copies and Pages on the print preview
screen.
A drop down menu will appear. Click Printer Features.
Printing from a Mac 53
Change your printer settings to the desired quality.
Click Print.
E. CREATE A CUSTOM LABEL SIZE
1. Create a Custom Page Size. Open the program you would like to
print from and select File – Page Setup. Using the Paper Size
drop down menu select Manage Custom Sizes.
54 Printing from a Mac
2. Add a New Custom Paper Size. Click the plus (+) button to add
a new custom paper size. Enter the size on the right. Be sure to
adjust the top, bottom, left and right margins to 0. Change the
name from "untitled" to the size of your custom page (W x H).
F. ADJUSTING PRINT ALIGNMENT
If your previous experience with printing is limited to printing
letters and cards to 8.5 inch by 11 inch paper you probably are not
familiar with an essential part of label printing – Print Alignment.
Standard printers feed a sheet and start printing based on the start
of the sheet. They also prohibit printing to the edge of the sheet. This
is to avoid any need for alignment. The LX900e senses the beginning
of the label with an optical edge. Because of this it is necessary to
align the printer to work with specific types of label stock.
The LX900e comes from the factory calibrated to print exactly to the
edge of Primera label stock. However, due to variables it may be
necessary to fine tune these settings at the beginning of each roll.
This is especially true for other non-Primera brand label stock.
Important Note: Before adjusting alignment settings first print one label at the
quality level you intend for the entire print job. This will ensure the label
stock is moving at the same speed and the stock sensor will sense the gap in
the same way.
Printing from a Mac 55
1. Adjust print alignment using the Color Label 900 Utility. Go to
Apple Icon – System Preferences – Print and Scan. Select the
Primera Color Label 900 and select Open Print Queue.
2. Select Setup – Utility – Open Printer Utility.
56 Printing from a Mac
Adjust print alignment using the Color Label 900 Utility. Go to
Alignment – Print Alignment.
Three items can be adjusted here:
* Tear off Position. This value adjusts the position of the last label
printed after it has been presented for tear off. This only applies
if the output mode is set to “Present.” Add to the current value
to move the tear point closer to the printer. Subtract from the
current value to move the tear point away from the printer.
After adjusting the value click the Set Offsets button to send the
value to the printer.
* Left Margin Offset. This value moves the printed label left or
right. Add to the current value to move the printed label to the
right. Subtract from the current value to move the printed label
to the left. After adjusting the value, click the Set Offsets button
to send the value to the printer. Note: Before adjusting this value
make sure the label stock is properly loaded so that there is no
gap between the edge of the liner and the fixed throat guide.
Any gap at this point will greatly affect the Left Margin Offset
value needed to align the label. Also, if you adjust the value
with improperly loaded label stock you will have to adjust it
again if you load the label stock correctly the next time.
* Top of Form (TOF). This value moves the print start position up
or down on the label. Add to the current value to move the
printed label down or toward the printer. Subtract from the
current value to move the printed label up or away from the
printer. After adjusting the value click the Set Offsets button to
send the value to the printer.
Printing from a Mac 57
You may have to make several adjustments to one or more of these
values. After each adjustment you can click the Test Offsets button
to print a small test pattern on the label. This will help you find the
proper alignment value.
G. CREATING A FULL BLEED PRINT
1. If you are having trouble making the image cover the entire
label, first make sure the image is printing at least as big as the
label size you have selected. Increase the selected page size by
12.7mm (.05 inches) on the width and 12.7mm (.05 inches) on the
height to create an over bleed. Make sure under scaling options
to select ‘Fit to Page’ in the print dialogue box if printing from
Illustrator.
Left Margin Offset. You must decrease the Left Margin Offset to
center the over bleed on the label. If you over bleed by 12.7mm
(.05 inches), you will need to decrease the Left Margin Offset by
12. This will center the page size increase so there is a 12.7mm
(.05 inch) over bleed on both the left and right sides.
TOF. Decrease the Top Of Form by 10. This is cause the printer
to start printing before the label and ensure a fully printed label.
Note: It is best to over bleed as little as possible to avoid excess ink on the label
backing. Also, over bleeding too much will cause the printer to skip labels.
This is because the printer sops printing too late to sense the next label.
58 Printing from a Mac
Section 6: Troubleshooting and
Maintenance
A. SOLVING PRINT ALIGNMENT PROBLEMS
Image is Vertically Offset
The LX900e decides where to start printing by detecting the start of
die-cut label, detecting a black mark on the back or detecting a thruhole that corresponds to the start of the label.
The following items can cause the label sensor to improperly detect
the start of a label:
1. Top of Form (TOF). TOF stands for Top of Form and this setting
allows you to fine tune the alignment of your
printing on your label stock. This will be factory
calibrated. If fine tuning is needed, increase this setting to move
the image down on the label; decrease this setting to move the
image up on the label. The unit of measure is 0.1mm. This
setting is found on the Alignment Tab of the PTStatus Monitor.
2. Nonstandard / Non-translucent Backing Material. Test the unit
with the label sample material that came with the unit. If it
prints correctly, your label stock may not be
compatible. The label sensor needs to see the difference between
a label and a backing material by seeing through the label stock
for light variations. If it can not see through the label, problems
will arise. If you must use this type of backing, try label stock
that has a black mark on the back to show where the label
begins. You will need to change the Stock Sensor Mode in the
Status Monitor.
Troubleshooting and Maintenance 59
3. Insufficient Label Gap Distance. See Section 2A for label
specifications.
4. Page Size is Bigger than Label Stock Size. If the page size set in
the driver is larger than the actual label stock, ink will be printed
on the gaps and the sensor will start
looking for a gap too late. This can cause label skipping
or inconsistent print starting points.
5. Portrait / Landscape. If the Portrait / Landscape setting does not
correspond to the label stock installed this will also cause the
printer to print over the gap and onto the next label. Make sure
this is set correctly.
6. Stock Sensor Position. Circular, nonstandard label shapes or
multiple labels across will require precise adjustment of
the label sensor. If you are using circular or other non
rectangular die-cut labels see Section 2C for instructions.
The image is printing horizontally offset
Three things can affect this issue.
Label Stock Loading. It is very important to correctly load the label
stock so that there is no space between the throat guides and the
label liner edge. If there is a gap between the throat guides and the
label stock it may "walk" back and forth
causing inconsistent horizontal printing. See section 2B for label
stock loading instructions and tips.
Left Margin Offset. This adjustment is found on the Alignment tab
of the PTStatus monitor. See Section 4D.
60 Troubleshooting and Maintenance
Page Size. Often the page size is not large enough for the
label. If this is the case you may see white space on the right
(printers left) side of the the label and no image over-lap on
the opposite side. This indicates that the page size needs to
be increased. Increase the page size through the printer
preferences enough to cover the label.
B. SOLVING PRINT QUALITY PROBLEMS
Many factors can affect the quality of the print. The following are
listed in order from most likely to least likely:
1. Quality Setting. Change your quality setting. The lowest (and
fastest printing) quality may not be sufficient for many photos or
graphics. The highest quality setting may cause ink to bleed on
certain graphics in combination with certain label stock.
Increasing the quality increases print time because the printer
makes more horizontal movements across the label.
2. Clean the Print Head. Run an automatic print head cleaning
print or manually clean the print head as described in Section
5F.
3. Change Cartridge. Try a new cartridge. Make sure that the ink
cartridge has ink remaining. Check the ink levels via the Status
Monitor.
4. Align Print Head. Normally, print head alignment is
only necessary after changing a print head. However, in certain
cases, running the alignment again can improve print quality.
Align the print head by opening the PTStatus Monitor. Click on
the Align Print Head button on the Cartridge Utilities Tab
(second tab). Follow the onscreen prompts to load your paper
for alignment.
Troubleshooting and Maintenance 61
5. Clean the Maintenance Station. Power off the printer! Clean the
maintenance station located on the right side of the print area.
This includes the rubber cartridge nozzle cap and the plastic
squeegee. Under normal use this can become dirty with ink.
Clean with rubbing alcohol and a paper towel.
WARNING: Hazardous
Moving Parts. Keep
Fingers and Other
Body Parts Away.
Maintenance
Station
6. Color Matching. Change your Color Matching setting to
Graphics or Photos via the printer driver preferences. See Section
4F.
7. Cartridge Setting. Change the cartridge setting in the driver. Try
Color + Black or Color only. To change the cartridge setting,
right click on the printer in the Printers and Faxes area - choose
preferences -click cartridge - set it to Color + Black or Color.
Color only will still print black, but will use the color cartridge
to print it. We recommend "Color" only for the best possible
quality on photographic images with small amounts of black. If
your image has large areas of black text, graphics or barcodes,
we recommend Color + Black for the best quality.
8. Media. Make sure your label stock is inkjet printable. Many
thermal label stocks look the same as inkjet but do not allow the
ink to soak into the surface of the media.
62 Troubleshooting and Maintenance
9. Source File Image Mode. The image mode of the source file may
be set to RGB instead of CMYK. This can cause the color
matching to be off. Change the image mode of the original file,
resave and reprint.
10. Copper Contacts. Clean the copper contacts on the back of the
print carriage and the contacts on the print head with rubbing
alcohol.
11. Image Resolution (DPI). Try another Image. Perhaps the
resolution of the current image is not sufficient for a quality
print. Many graphics suitable for viewing onscreen have a DPI
of 72. This is the minimum DPI for proper screen display.
However, if you print this image it will look blurry and
pixilated. 72 is a typical DPI for images or graphics saved from
web sites. We recommend a 300 dpi image.
12. Cable. Try another USB cable. Make sure that it is less than 2
Meters (6ft) long. Faulty cables or cables that are too long
interrupt communications which can result in print quality
issues.
13. Saturation. If ink is bleeding, decrease saturation in driver
preferences.
14. Change the Print Head. If print nozzles of certain colors are still
clogged after repeated cleanings it may be time to replace the
print head. See Section 5G.
C. COLOR MATCHING AND DESIGN TIPS
Whether you contract your graphic design or do it yourself, these
guidelines will help you get the best quality labels out of your
LX900e.
1. Image Size/Shape. The image size should correspond with the
size of the label you will be printing. Note: If the source image is
smaller and must be enlarged to fill the entire label space, this
will affect the DPI. A 50.8mm x 50.8mm (2" x 2") 300 dpi label
blown up to fit on a 101.6mm x 101.6mm (4" x 4") label would
have an effective dpi of 75. This would not be a sufficient
resolution. See item 2.
Troubleshooting and Maintenance 63
2. Resolution. Resolution is measured in dots per inch or dpi. 300
dpi is sufficient to get the best possible quality from most
images. A 72 DPI image will look fine on screen but WILL NOT
print well. Graphics and logos found on websites are typically 72
DPI. The image below was printed from a 72 DPI image. Notice
the jagged edges. Remember, print quality settings found in the
label printer driver will have no effect on improving a low dpi
source image.
On the other hand, resolutions higher than 300 DPI will not
produce better quality but may require more RAM to print and
hard drive space to store. They could even slow down the print
process.
72 DPI Image printed with the LX900e
3. Image File Format. Most graphics are created in a graphic
application. Since this graphic application is not usually on the
same computer as the label printer doing the printing, it is
necessary to export the graphic into a universal format that can
be read by other programs. We recommend TIF and BMP files
for graphics. These formats are uncompressed. JPG files also
work well for graphics that include photographs. All three
formats can be imported into the BarTender application.
64 Troubleshooting and Maintenance
4. Color Mode. Set the color mode in the source graphic
application to CMYK. In most cases this will produce the most
accurate color reproduction of the image on screen. However, if
CMYK is not producing the desired color matching try changing
the source image to RGB and then exporting the image again in
one of the universal formats mentioned above.
Note: Often it is useful to request that your graphic designer provide you with
several different formats for you to try printing. For example you could
request your image in six different formats: A JPG, BMP, and TIF in RGB
color mode and a JPG, BMP and TIF in CMYK color mode.
5. Media Type Setting. Experiment with the Media Type
setting in the printer preferences (Section 4F) to achieve the best
color matching. There are multiple media type options which
correspond with the various types of label stock sold by
Primera. Match this setting to the media installed in the printer
to achieve the closest color match
to the screen. Each of these settings employs a slightly
different color table developed specifically for the media type
listed.
If the printed output is not matching the color on screen,
regardless of what media you have installed you can adjust this
setting to change the color output.
If you are still not getting the correct color output, the graphic
designer may need to change the color values of the source
graphic to achieve the proper print output.
Troubleshooting and Maintenance 65
D. CREATE A SUPPORT REPORT
If you are encountering any problems with you LX900e tech support
may ask you to create a Tech Support Report. You can do this from
the Status Monitor by clicking the "i" icon and clicking Create
Report… A zip file will be create on your desktop.
E. CLEANING THE PRINTER
If any ink has gotten on to the printer casing itself, the case of the
printer can be cleaned with an ammonia based window cleaner and
a lint-free cloth.
Over time, ink overspray may gather at the base of the printer. The
printer is designed using a vacuum system to gather most of this ink
on a series of saturation pads. Eventually, these pads may need to be
replaced. Contact tech support to
determine if pad replacement is necessary.
F. CLEANING THE PRINT HEAD
It may be necessary to clean the print head nozzles if you notice
reduced print quality, missing colors or if you suspect an cartridge
nozzle has become slightly dried out or clogged. Try the following
solutions:
1. Secure Cartridges. Make sure the corresponding cartridge is
snapped into place. Remove and reseat the cartridge to make
sure an air tight connection has been made. You should hear a
"click" when the cartridge is installed properly.
66 Troubleshooting and Maintenance
2. Clean the Copper Contacts. Ink over spray can build up inside
the printer over time causing interrupted electrical signals.
Remove the print head and clean the copper
contacts on the print head carrier and the print head.
(Area 1, 2 and 4 below). Do not clean the print nozzles! (Area 3).
3
Figure A
4
Area 1 & 2
3. Clean the Print Head.
DO NOT touch the print head nozzles with a tissue or paper
towel. This can damage the nozzles! This may be different that
previous printers. Instead used the methods described below:
1. Open PTStatus monitor.
2. Click Clean print head on the Cartridge Utilities Tab
(second tab).
Troubleshooting and Maintenance 67
3. Make sure the "purge cartridges before clean" box is checked.
Follow the onscreen prompts. You will need a sheet of paper for
this process.
You may need to repeat this process up to 4 times depending on
how clogged the print head is. Only repeat the procedure if you
start to see improvement after each clean print.
During this process the printer will make several loud whirring
noises. This is normal! This is the sound of a pump forcing ink
through the nozzles. If you do not hear this sound, the clean purge
print did not complete successfully. Try again.
4. Preventing clogged nozzles.
Clogged nozzles on the print head can be caused by non use
of the printer for extended periods of time. Follow these guidelines:
• Always keep the LX900e plugged in and turned on. The printer
will do periodic maintenance to make sure the
nozzles do not clog.
• Never store a used print head outside of the printer. The nozzles
will dry out with exposure to air. If you must store a print head
outside of the printer, place full or empty
cartridges in the print head and put the entire print head and
cartridges in a sealed plastic bag.
• Use the printer regularly!
5. Quality Setting. Change your quality setting. The lowest (and
fastest printing) quality may not be sufficient for many photos
or graphics. The highest quality setting may cause ink to bleed
on certain graphics in combination with certain label stock.
Increasing the quality increases print time because the printer
makes more passes over the media.
6. Backup Print Head/Cartridge. The cartridge may be empty or
defective. The print head nozzle for one color could be clogged.
The fastest way to diagnose a quality problem is to have backup
print heads and cartridges available for comparison testing. If
one color is missing, replace that color cartridge(s). Next try
replacing the print head.
68 Troubleshooting and Maintenance
7. Defective Print Head/Cartridge Replacement Procedure.
If you think your cartridge/print head is defective, please contact
tech support to arrange for a replacement. Tech support may ask
you to perform troubleshooting before sending a replacement
cartridge or print head.
Notes on Ink/Print Head Replacement
• All replacements for defective cartridges or print heads must be
processed through Tech Support.
• To receive replacement cartridges, you may be required to send
in your defective cartridges/print head.
• Tech Support will perform the cleaning procedures and tests
mentioned above on all cartridges/print heads received.
• Tech Support will not replace cartridges with less than 50% ink
remaining.
• Print heads with zero percent life remaining will not be replaced.
• Print heads with greater than zero percent life remaining prints
may be replaced depending on the description and
circumstances of the failure at the discretion of Primera Tech
Support.
Replaceable Print Head - Part Number 53450
Troubleshooting and Maintenance 69
G. REPLACING THE PRINT HEAD
Regular replacement of the print head is not necessary.
However it may become necessary if you notice a gradual
decrease in print quality or if some of the print nozzles are
still clogged after repeated manual cleanings as described in
Section 5F.
Follow this procedure:
1. Press the Pause and Load/Feed buttons simultaneously to
move the print carriage to the center of the print area.
Pause
Power
Ink
Load/
Feed
Unload
Press Pause + Load/Feed
to Start and Finish.
2. Remove all cartridges. Press the release tab at the front of
the carriage to release the latch.
70 Troubleshooting and Maintenance
3. Remove the print head. Grasp the print head near the back as
shown in the illustration.
4. Locate a new print head and place it in the carriage.
Troubleshooting and Maintenance 71
5. Close the latch until you hear a click.
6. Press the Pause and Load/Feed buttons simultaneously to move
the print carriage back to normal position.
Pause
Power
Ink
Load/
Feed
Unload
Press Pause + Load/Feed
to Start and Finish.
7. Now align the print head as described in Section 5B.
72 Troubleshooting and Maintenance
H. INTERPRETING THE PRINTER’S INDICATOR LIGHTS
Most error messages will appear on your computer screen via the
Status Monitor application. However, if the error prevents
communication with the computer the LED lights may be used to
help diagnose the problem.
LED
Explanation
Intermittent Flashing
Pause
Printer is doing maintenance. Appears
during start up or after a cartridge
change.
Slow Flashing Power
Missing Label Stock.
Solid Power Light
Power is on.
Rotating Ink, Power
Firmware update is in progress - do and
Pause LEDs not remove power or USB
I. TECHNICAL SUPPORT
If you have difficulties in operating your Printer, the procedures in
this manual and the software User's Guide should, in most cases,
solve the problem. If you still have difficulty, contact the technical
support using one of the methods listed below.
Source
Location
Primera Knowledge Base
www.primera.com/knowledgebase.html
BarTender Software Help
files
Open the software. Click on the Help
Menu - Contents
Email Support
support@primera.eu
Phone Support
+49 (0) 611 92 777- 0 (Mon - Thu 9 a.m. 5 p.m., Fri 9 a.m. - 3 p.m. CET)
Troubleshooting and Maintenance 73
Section 7: Technical Specifications
Print Method:
Thermal inkjet with Primera Imaging
Perfection enhancements
Print Resolutions:
Up to 4800 DPI
Print Speeds:
Draft Mode: 4.5" per second
Normal Mode: 1.8" per second
High Quality Mode: 0.8" per second
Print Head: Semi-permanent, user-replaceable
Ink Tanks: Individual ink cartridges for Cyan, Magenta,
Yellow and Black
Colors: 16.7 million
Color Matching: Z-Color™ Color Matching Software
Max. Print Width:
209.5mm (8.25")
Media Width: 212mm (8.375")
Media Types:
Roll-fed pressure-sensitive labels, roll-fed
tags, fan-fold labels or tags
Media Sensing: Moveable see-through sensor for die-cut labels;
reflective sensor for labels and tags with black
stripe; can use continuous and pre-printed
labels and tags
Supply Roll: 152mm (6") maximum diameter on 76mm(3") core
Ink Level Warning: Calculates actual number of prints remaining
based upon ink usage of graphics being printed
(patent-pending)
Indicator Lights: Power, Pause, Ink
Controls: Operating Systems: Pause, Feed, Unload
Windows XP®, Vista® and Windows 7
Data Interface: USB 2.0; External Control Port
Label Design Software: BarTender™ SE Primera Edition included.
Can also be used with most other popular
label design and graphics software programs
Electrical Rating: 12VDC, 5.0A
Power Requirements: 100-240VAC, 50/60 Hz, 60 watts
Certifications:
UL, UL-C, CE, FCC Class B
Weight:
16.6 kg (36.5 lbs.)
Dimensions:
438mmW x 231mmH x 438mmD
(17.25"W x 9.1"H x 17.25"D)
74 Technical Specifications
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