AT&T | TL86103 | User`s manual | AT&T TL86103 User`s manual

User’s manual
TL86003
DECT 6.0 accessory handset for
use with AT&T model TL86103
DECT 6.0 2-line corded/cordless
telephone/answering system with
BLUETOOTH® wireless technology
Congratulations
on your purchase of this AT&T product. Before using this AT&T
product, please read the Important safety information section
on pages 20-22 of this manual. Please thoroughly read this
user’s manual for all the feature operations and troubleshooting
information necessary to install and operate your new AT&T
product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations
for energy consumption. Your telephone is set up to comply with
the energy-conserving standards right out of the box. No further
action is necessary.
Model number: TL86003
Type:
DECT 6.0 accessory handset
Serial number: ________________________________________________
Purchase date: ________________________________________________
Place of purchase: _____________________________________________
Both the model and serial numbers of your AT&T product can be
found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.
Compatible with
Hearing Aid T-Coil
T
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is a
trademark of the Telecommunications Industry Association.
Used under license.
TIA-1083
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product
with the ENERGY STAR® label indicating it meets the latest
energy efficiency guidelines.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use
of such marks by Advanced American Telephones and its parent, VTech Holdings
Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc.
Other trademarks and trade names are those of their respective owners.
© 2013-2014 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your
sales receipt and original packaging in the event warranty service
is necessary.
User’s manual
TL86003
DECT 6.0 accessory handset for
use with AT&T model TL86103
DECT 6.0 2-line corded/cordless
telephone/answering system with
BLUETOOTH® wireless technology
User’s manual
Charger for cordless
handset
Cordless handset
Power adapter for
charger
Battery for
cordless handset
Belt clip for
cordless handset
User’s manual
TL86003
DECT 6.0 accessory handset for use with AT&T model TL86103 corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology
Table of contents
Getting started
Installation.........................................1
Quick reference guide handset................................................2
Charger installation.......................5
Battery installation and
charging..............................................6
Belt clip & optional handset.....8
Appendix
Adding and
registering handsets.....................9
Register a handset to
your telephone base for
AT&T model TL86103.............9
Deregister handsets................... 11
Deregister all cordless
handsets from the
telephone base....................... 11
Troubleshooting........................... 12
Maintenance.................................. 19
Important safety information....20
Safety information................. 20
Especially about
cordless telephones............. 21
Precautions for users
of implanted cardiac
pacemakers.............................. 22
ECO mode................................. 22
Especially about telephone
answering systems................ 22
FCC Part 68 and ACTA............. 23
FCC Part 15.................................... 25
California Energy Commission
battery charging testing
instructions ................................... 26
Limited warranty.......................... 27
Technical specifications........... 30
DECT 6.0
digital technology................. 30
Telephone operating range....30
Redefining long range
coverage and clarity............ 30
HD audio.................................... 30
Simulated full-duplex
handset speakerphone....... 30
Getting started
Installation
You must install and
charge the battery before
using the telephone.
STOP!
See pages 6-7 for easy
instructions.
Your product may be shipped with a protective sticker covering the
handset or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors,
microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing
machine or workbench.
Getting started
Quick reference guide - handset
CHARGE light
• On when the handset is charging in the charger.
Softkeys (2)
• Press to select the menu item displayed above the key.
• While in a menu, press to select an item or save an entry
or setting.
A Cell/
B Cell
• Press to make or answer a cell call.
• During a cell call, press to answer an incoming Cell A/B
call when you receive a call waiting alert.
HOLD
• During a call, press to put the current call on hold.
LINE 1/FLASH/LINE 2/FLASH
• Press LINE 1/FLASH to make or answer a call on line 1.
During a call, press to answer an incoming call on line 1
when you receive a call waiting alert.
• Press LINE 2/FLASH to make or answer a call on line 2.
During a call, press to answer an incoming call on line 2
when you receive a call waiting alert.
1
• While reviewing a caller ID log entry, press repeatedly
to add or remove 1 in front of the telephone number
before dialing or saving it in the directory.
• Press and hold to set or dial your voicemail number.
TONE /a>A
• Press to switch to tone dialing temporarily during a call if
you have pulse service.
• Press to switch between upper case and lower case while
entering characters.
/SPEAKER
• Press to make a call on line 1 or line 2 using the handset
speakerphone
• Press to answer a call on line 1 or line 2 or a cell call using
the handset speakerphone.
• Press to switch between the handset speakerphone and the
normal cordless handset use during a call.
REDIAL/PAUSE
• Press repeatedly to view the last 10 numbers dialed.
• While entering numbers, press and hold to insert a
dialing pause.
Getting started
Quick reference guide - handset
DIR/VOLUME
• Press to show directory entries when the telephone is
not in use.
• Press to scroll up while in menus.
• While entering names or numbers in the directory,
press to move the cursor to the right.
• Press to increase the listening volume when on a call,
or to increase the message playback volume.
CID/VOLUME
• Press to show the caller ID log when the telephone is
not in use.
• Press to scroll down while in menus.
• While entering names or numbers in the directory,
press to move the cursor to the left.
• Press to decrease the listening volume when on a call,
or to decrease the message playback volume .
OFF/CANCEL
• During a call, press to hang up.
• While in a menu, press to cancel an operation, back up
to the previous menu, or exit the menu display, or
press and hold this button to return to idle mode.
• When the handset is ringing , press to mute the ringer
temporarily.
• Press and hold while the telephone is not in use to
erase the missed call indicator.
QUIET # (pound key)
• Press repeatedly to display other dialing options when
reviewing a caller ID log entry.
• Press and hold to enter the QUIET mode setting
screen, or to deactivate QUIET mode.
• Press to toggle the name order when saving a caller
ID log entry into directory.
MUTE/DELETE
• During a call, press to mute the microphone.
• While the telephone base is ringing, press to mute the
ringer temporarily.
• While reviewing the redial list, directory, or caller ID
history, press to delete an individual entry.
• While predialing, press to delete digits.
• While entering or editing a directory entry, press to
erase a digit or character, or press and hold to erase
all digits or characters.
Getting started
Quick reference guide - handset
Handset
side view
PUSH TO TALK
• Press to initiate a one-to-one or
one-to-group broadcast.
• Press and hold to broadcast to a
group of system devices.
Main menu
Feature menu
• Play messages
• Directory
• Caller ID log
• Intercom
• Ringers
• Set date/time
• Settings
• Web address
• Voice command
The selected menu
item is highlighted.
Menu
Using menus:
• Press MENU to show the menu.
• Press qCID or pDIR to scroll through menu items.
• Press SELECT to confirm or save changes to a highlighted
menu item.
• Press OFF/CANCEL to cancel an operation, back up to the
previous menu, or exit the menu display.
For Complete instructions, refer to the user’s manual provided with
your TL86103 telephone system.
Getting started
Charger installation
Plug the power adapter into an electrical outlet
not controlled by a wall switch.
IMPORTANT INFORMATION:
• Use only the power adapter(s) provided with this product. To obtain a
replacement, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• The power adapters are intended for a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
Getting started
Battery installation and charging
Install the battery as shown on page 7. Once you have installed
the battery, the screen indicates the battery status (see table
below). If necessary, place the cordless handset in the telephone
base to charge the battery. For best performance, keep the
cordless handset in charger when not in use. The battery is fully
charged after 11 hours of continuous charging. See the table in
the Technical specifications section on page 30 for battery
operating times.
If the screen shows Place in charger and flashes, you need to
charge the cordless handset without interruption for at least
30 minutes to give the handset enough charge to use the
telephone for a short time. The following table summarized the
battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank or
shows Place in charger
and flashes.
The battery has no or
very little charge. The
handset cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and
flashes.
Battery has enough
charge to be used for a
short time.
Charge without interruption
(at least 30 minutes).
The screen shows
HANDSET X.
Battery is charged.
To keep the battery charged,
place it in the telephone
base or charger when not
in use.
NOTE: If you are on a phone call in low battery mode, you hear four short
beeps every minute.
Getting started
THIS
UP / CE
CÔTÉ
THIS SIDE
UPSIDE
/ CE CÔTÉ
VERS
LEVERS
HAUTLE HAUT
Step 1
Plug the battery
connector securely
into the socket inside
the handset battery
compartment. Insert the
supplied battery with
the label THIS SIDE UP
facing up as indicated.
3
3
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
BY1142
Battery Pack / Bloc-piles :
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
BY1142
Made in China / Fabriqué en chine
BY1142
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery
Pack / Bloc-piles
:
Battery Pack
/ Bloc-piles
:
BT183342/BT283342
(2.4V Ni-MH)
400mAh Ni-MH)
BT183342/BT283342
(2.4V 400mAh
WARNING
/ AVERTISSEMENT
:
WARNING
/ AVERTISSEMENT
:
DO NOT
OR PUNCTURE
BATTERIES.
DO NOT BURN
ORBURN
PUNCTURE
BATTERIES.
NE PAS INCINÉRER
OU PERCER
LES PILES.
NE PAS INCINÉRER
OU PERCER
LES PILES.
Made in
China / Fabriqué
Made in China
/ Fabriqué
en chine en chine
BY1142 BY1142
Battery installation and charging
Step 2
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
CHARGE light
Step 3
Charge the handset by placing it face forward
in the charger. The CHARGE light on the top
of the handset is on during charging.
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date and time in the telephone
system user’s manual for details. To skip setting the date and time,
press OFF/CANCEL or BACK.
IMPORTANT INFORMATION:
• Use only the supplied rechargeable battery or replacement battery
(model BT183342/BT283342). To order, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer
to the online Complete user’s manual at
www.telephones.att.com/manuals.
• If you do not use the handset for a long time, disconnect and remove the
battery to prevent possible leakage.
Getting started
Belt clip & optional handset
To remove the
belt clip:
To attach the belt clip:
Snap the belt clip
into the slots on both
sides of the handset as
shown in the figure.
Gently lift either
of the belt clip
tabs, shown in the
figure, outwards
to remove the
belt clip from the
handset.
For handsfree telephone conversations, you can use any industry
standard 2.5 mm headset (purchased separately). For best results,
use an AT&T 2.5 mm headset. To purchase a headset, visit our
website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Plug a 2.5 mm headset (not
included) into the jack on
the side of handset (beneath
the small plastic cover).
Lift the plastic
cover here.
Side the handset
Appendix
Adding and registering handsets
Before using a new TL86003 handset, you must register it with
an AT&T TL86103 telephone system (purchased separately). These
telephone systems can support up to 12 handsets.
The handsets provided within your product box are already
registered as HANDSET 1, and so forth. Additional handsets are
assigned numbers in the sequential order they are registered (up
to HANDSET 12).
Register a handset to your telephone base for AT&T model TL86103
Using the telephone base:
1. Before you begin registration, make sure the
handset is out of the charger and shows
Registering...
To register HS, see manual.
Please wait
2. Press MENU on the telephone base in idle mode.
3. Press CID, DIR, /RECORD, or /DELETE
to highlight Settings, and then press SELECT .
4. Press CID, DIR, /RECORD, or
Registering...
/DELETE to highlight Registration, and
Please wait
then press SELECT .
BACK
5. The telephone base shows Registering...
Please wait.
6. Press # on the cordless handset for registration, and the
handset shows Registering... Please wait. It takes about
90 seconds to complete the registration process. Both the
telephone base and cordless handset display HANDSET X
Registered (X represents the registered handset number), and
beep when registration completes.
Appendix
Adding and registering handsets
If registration fails, the system will automatically try to register
again. If registration fails after the third try, the handset displays
Registration failed, and then To register HS, see manual. This
may take up five minutes to occur. Please start again from
Step 1 above.
NOTE: You cannot register a handset if any other system handset is in use.
10
Appendix
Deregister handsets
You may need to deregister your handsets if:
•
•
You have 12 registered handsets, and need to replace a handset.
-ORYou wish to reassign the designated handset number of your
registered handsets.
You must first deregister all handsets, and then register each
handset you wish to use again, one at a time.
Please read carefully through all the instructions on this page
before beginning the deregistration process.
Deregister all cordless handsets from the telephone base
All devices, including cordless headsets paired
to your telephone base, will be deregistered
after the deregistration process.
1. Make sure that all handsets are out of the
charger before you begin deregistration.
2. Press and hold HOLD on the telephone
base for about 10 seconds. The telephone
base shows Deregister all devices?
Release HOLD.
3. Quickly press HOLD again or press YES within
5 seconds. If the telephone base returns to the
Deregister
idle screen, start again with Step 1 above.
all devices?
4. The telephone base shows Deregistered all
NO
YES
devices and then returns to the idle screen.
All system handsets display To register HS, see manual,
and you hear a confirmation tone when the deregistration
completes. The deregistration process takes about 10 seconds
to complete. After deregistering, register each handset again
individually following the registrations on the previous page.
NOTES:
• If the deregistration process fails, you may need to reset the system and try
again. To reset, unplug the power from the telephone base and plug it back in.
• You cannot deregister the handsets if any other system device is in use.
11
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions
below. For Customer Service, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
The handset registration is unsuccessful.
• Follow the handset registration instructions to register the handset
again (see Adding and registering handsets on pages 9-10)
My phone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into
the handset.
• Make sure the telephone line cord is securely and firmly plugged
into the telephone base and the telephone wall jack.
• Charge the battery in the handset for at least 11 hours. For
optimum daily performance, return the charger when not in use.
• If the battery is depleted, charge the handset for at least
30 minutes before you use it. Refer to page 6 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one
minute for the handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to
• Battery installation and charging (pages 6-7) in this user’s manual.
The display shows No Line. I cannot get a dial tone.
• Try all the suggestions above.
• Move the cordless handset closer to the telephone base. You
may have moved out of range.
• If the previous suggestions do not work, disconnect the
telephone line cord from your telephone and connect the
telephone line cord to another telephone. If there is no dial tone
on the other telephone either, then,
• the telephone line cord may be defective: try installing a new
telephone line cord.
12
Appendix
Troubleshooting
If changing the telephone line cord does not help, the wall jack
(or the wiring to this wall jack) may be defective,
• try using a different wall jack in your home to connect your
TL86103 telephone, or
• contact your telephone service provider (charges may apply).
I cannot dial out.
• Try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless
handset may take a second or two to find the telephone base
and produce a dial tone. This is normal. Wait an extra second
before dialing.
• Eliminate any background noise. Noise from a television, radio or
other appliances may cause the phone to not dial out properly.
If you cannot eliminate the background noise, first try muting
the cordless handset before dialing, or dialing from another
room with less background noise.
• If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
• Make sure the power cord is securely plugged into the
telephone base. Plug the power adapter into a different working
electrical outlet not controlled by a wall switch.
• Move the handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for
15 seconds, then plug it back in. Allow up to one minute for the
handset and telephone base to reset.
• Other electronic products such as HAM radios and other
DECT phones can cause interference to your cordless telephone.
Try installing your telephone as far away as possible from these
types of electronic devices.
13
Appendix
Troubleshooting
Out of range OR No pwr at base appears on my cordless
handset.
• Ensure you plug the telephone base in properly and the power
is on.
• Place the cordless handset in the telephone base for one
minute to allow the cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You
may have moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for
15 seconds, then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• Other electronic products such as HAM radios and other
DECT phones can cause interference with your cordless phone.
Try installing your phone as far away as possible from these
types of electronic devices.
I get noise, static, or weak signals even when I’m near the
telephone base.
• If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL filter between the telephone line cord and the telephone
wall jack. The filter prevents noise and caller ID problems as
a result of DSL interference. Please contact your DSL service
provider for more information about DSL filters.
• You may be able to improve the performance of your cordless
phone by installing your new telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
14
Appendix
Troubleshooting
• Do not install this phone near a microwave oven or on the same
electrical outlet. You may experience decreased performance
while the microwave oven is operating.
• If you plug your phone in with a modem or a surge protector,
plug the phone (or modem/surge protector) into a different
location. If this does not solve the problem, relocate your phone
or modem farther apart from one another, or use a different
surge protector.
• Move your phone to a higher location. The phone may have
better reception in a high area.
• If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
I experience poor sound quality when using the handset
speakerphone.
• For increased sound quality while using the handset
speakerphone, place the handset on a flat surface with the dial
pad facing up.
• When using a speakerphone, controlling background noise in
your environment is essential. While you are listening to your
party, press MUTE/DELETE to temporarily turn your microphone
off. When it is your turn to speak, remember to press
MUTE/DELETE again to turn the microphone on.
• Excessive background noise will cause a speakerphone to fade
in and out. Try controlling the background noise by turning off
and audio devices near the speakerphone. Also, try to avoid
interrupting the person at the other end of the conversation
while they are speaking. If background noise cannot be
controlled, you should terminate speakerphone operation and
return to normal handset mode.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not off. Refer to Ringer volume in
the TL86103 user’s manual provided with your telephone.
15
Appendix
Troubleshooting
• Make sure you plug in the telephone line cord securely into the
telephone base and the telephone jack. Make sure you plug in
the power cord securely.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least ten
hours. For optimum daily performance, return the cordless
handset to charger when not in use.
• You may have too many extension phones on your telephone
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office may be limiting the operating
range. Try moving the telephone base to another location,
preferably to a higher location.
• If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has
the same problem, contact your telephone service provider
(charges may apply).
• Other electronic products can cause interference with your
cordless phone. Try installing your phone as far away as possible
from electronic devices such as television sets, VCRs, or other
cordless telephones.
• Remove the battery. Install the battery again and place the
cordless handset into charger. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to
one minute for this to take place.
• Your line cord may be defective. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM radios and other
DECT phones can cause interference with your cordless phone.
Try installing your phone as far away as possible from these
types of electronic devices.
16
Appendix
Troubleshooting
• Do not install this phone near a microwave oven or on the same
electrical outlet. You may experience decreased performance
while the microwave oven is operating.
• If you plug your phone in with a modem or surge protector, plug
the phone (or modem/surge protector) into a different location. If
this does not solve the problem, relocate your phone or modem
farther apart from one another, or use a different surge protector.
• Move your telephone base to a higher location. The phone may
have better reception when installed in a high area.
• If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to
work on your phone.
• The caller may be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must
use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL filter between the telephone line cord and the telephone
wall jack. The filter prevents noise and caller ID problems
resulting from DSL interference. Please contact your DSL service
provider for more information about DSL filters.
The charge light is off.
• Make sure you plug the power and line cords in correctly
and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• Clean the cordless handset and charger charging contacts each
month with a pencil eraser or cloth.
17
Appendix
Troubleshooting
System does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features
from your telephone service provider. Caller ID features work
only if both you and the caller are in areas offering caller ID
service, and if both telephone service providers use compatible
equipment.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your
nontraditional telephone service.
• If you are using a firewall, it may prevent access to your
nontraditional telephone service provider. Contact your service
provider for more information.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try
putting the cordless handset in the telephone base or charger. If it
does not fix the problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Remove the battery. Replace the battery and place the cordless
handset into the charger.
6. Wait for the cordless handset to reestablish its connection with
the telephone base. Allow up to one minute for this to take place.
18
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts,
so you must treat it with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if
you ever need to ship it.
Avoid water
• You can damage your telephone if it gets wet. Do not use the
handset in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to
electronic equipment. For your own safety, take caution when
using electric appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain
its luster for many years. Clean it only with a soft cloth slightly
dampened with water or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the telephone base should fall into water, DO
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE
CORDS FROM THE WALL. Pull the unit out by the unplugged cords.
19
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions
when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings
on the product.
• Avoid using a telephone during a thunderstorm. There might be a slight chance
of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. Under certain
circumstances, a spark may be created when the adapter is plugged into the
power outlet, or when the handset is replaced in its cradle. This is a common
event associated with the closing of any electrical circuit. The user should not
plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A
spark in such an environment could create a fire or explosion. Such environments
might include: medical use of oxygen without adequate ventilation; industrial
gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
• Do not use this product near water, or when you are wet. For example, do
not use it in a wet basement or shower, or next to a swimming pool, bathtub,
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning.
If the product comes in contact with any liquids, unplug any line or power cord
immediately. Do not plug the product back in until it has dried thoroughly.
• Install this product in a protected location where no one can trip over any line
or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read the Troubleshooting section on
pages 11-18 of this user’s manual. If you cannot solve the problem, or if the product
is damaged, refer to the Limited warranty section on pages 27-29. Do not open
this product except as may be directed in your user’s manual. Opening the product
or reassembling it incorrectly may expose you to hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual (page 7). Do not burn
or puncture batteries — they contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
CAUTION: Use only the power adapter provided with this product. To obtain a
replacement, visit our website at www.telephones.att.com, or call
1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.
20
Appendix
Important safety information
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create
some limitations. Telephone calls are transmitted between the telephone
base and the handset by radio waves, so there is a possibility that your
cordless telephone conversations could be intercepted by radio receiving
equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on
corded telephones.
• Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet which is not controlled by a wall
switch. Calls cannot be made from the handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate
the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable
batteries. Exercise care in handling batteries in order not to create a short
circuit with conductive material such as rings, bracelets, and keys. The battery or
conductor may overheat and cause harm. Observe proper polarity between the
battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe
manner. Do not burn or puncture. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle
nickel-metal hydride rechargeable batteries when taken out
of service within the United States. These batteries may be
taken to a participating local retailer of replacement batteries
or recycling center. Or you may call 1 (800) 8-BATTERY for
locations accepting spent Ni-MH batteries.
21
Appendix
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless
Technology Research, LLC (WTR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR recommends to physicians that:
Pacemaker patients:
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.
ECO mode
This power conserving technology reduces power consumption for optimal battery
performance. The ECO mode activates automatically whenever the handset is
synchronized with the telephone base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other
party that the call is being recorded. To ensure that you are in compliance with any
federal or state regulations regarding recording a telephone call, you should start
the recording process and then inform the other party that you are recording the
conversation.
SAVE THESE INSTRUCTIONS
22
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among other
things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant. An RJ11 jack should normally be used for connecting to a single
line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called.
The REN for this product is encoded as the 6th and 7th characters following the
US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all
areas, the sum of all RENs should be five (5.0) or less. For more information, please
contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm
dialing equipment connected to your telephone line, ensure the connection of this
equipment does not disable your alarm equipment. If you have questions about what will
disable the alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack
until the problem has been corrected. Repairs to this telephone equipment can only
be made by the manufacturer or its authorized agents. For repair procedures, follow
the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
provider is required to notify you before interrupting service. If advance notice
is not practical, you will be notified as soon as possible. You will be given the
opportunity to correct the problem and the telephone service provider is required
to inform you of your right to file a complaint with the FCC. Your telephone service
provider may make changes in its facilities, equipment, operation, or procedures
that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or
test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
23
Appendix
FCC Part 68 and ACTA
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The
REN is an indication of the maximum number of devices allowed to be connected
to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of
all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
24
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules.
These requirements are intended to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. Privacy of communications may not be ensured when
using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according
to the intended usage of the product. This product has been tested and found to
comply with the FCC criteria. The handset may be safely held against the ear of the
user. The telephone base shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately 20cm (8
inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
For body worn operation, this handset has been tested and meets the FCC RF exposure
guidelines when used with the accessories supplied or designated for this product. Use
of other accessories may not ensure compliance with FCC RF exposure guidelines.
25
Appendix
California Energy Commission battery charging
testing instructions
This telephone is set up to comply with the energy-conserving standards right out of the
box. These instructions are intended for California Energy Commission (CEC) compliance
testing only. When the CEC battery charging testing mode is activated, all telephone
functions, except battery charging, will be disabled.
When first purchased and properly installed for charging (see Battery Installation and
charging on page 7), put the handset in the handset charger to charge. The CEC battery
charging testing mode is activated while charging.
If you have registered the handset to the TL86103 base, below are the testing instructions.
To activate the CEC battery charging testing mode:
1. Press and hold HOLD on the telephone base for about 10 seconds in idle mode. The
telephone base shows Deregister all devices? Release HOLD.
2. Quickly press HOLD again or press YES within 2 seconds.
When the cordless handset successfully enters the CEC battery charging testing
mode, the cordless handset screen displays To register HS, see manual.
When the cordless handset fails to enter this mode, repeat Step 1 to
Step 2 above.
To deactivate the CEC battery charging testing mode:
Register your handsets back to the telephone base. See pages 9-10 for handset
registration instructions.
BC
26
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service,
and all questions about this product should be directed to our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid
proof of purchase (“CONSUMER” or “you”) that the product and all accessories
provided in the sales package (“PRODUCT”) are free from defects in material and
workmanship, pursuant to the following terms and conditions, when installed
and used normally and in accordance with the PRODUCT operating instructions.
This limited warranty extends only to the CONSUMER for products purchased
and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative repairs or replaces at the manufacturer’s option, without charge,
a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they
may use new or refurbished replacement parts. If the manufacturer chooses to
replace the PRODUCT, they may replace it with a new or refurbished PRODUCT
of the same or similar design. The manufacturer will retain the defective
parts, modules, or equipment. Repair or replacement of the PRODUCT, at the
manufacturer’s option, is your exclusive remedy. The manufacturer returns
the repaired or replacement products to you in working condition. You should
expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from
the date of purchase. If the manufacturer repairs or replaces a materially
defective PRODUCT under the terms of this limited warranty, this limited
warranty also applies to repaired or replacement PRODUCT for a period of either
(a) 90 days from the date the repaired or replacement PRODUCT is shipped
to you or (b) the time remaining on the original one-year limited warranty;
whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
27
Appendix
Limited warranty
• PRODUCT that has been damaged due to repair, alteration, or modification by
anyone other than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
• PRODUCT returned without a valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, please dial 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual. A check of the
PRODUCT’s controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this
limited warranty. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, the manufacturer
notifies you and requests that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the
service location along with a description of the malfunction or difficulty; and
28
Appendix
Limited warranty
a. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
b. Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all of
the manufacturer’s responsibilities regarding the PRODUCT. There are no other
express warranties. No one is authorized to make modifications to this limited
warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and
you might also have other rights that vary from state to state or province to
province.
Limitations: Implied warranties, including those of fitness for a particular purpose
and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary
use) are limited to one year from date of purchase. Some states/provinces
do not allow limitations on how long an implied warranty lasts, so the above
limitation might not apply to you. In no event shall the manufacturer be liable
for any indirect, special, incidental, consequential, or similar damages (including,
but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third
parties) resulting from the use of this PRODUCT. Some states/provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion might not apply to you.
Please retain your original sales receipt as proof
of purchase.
29
Appendix
Technical specifications
RF frequency band
1921.536MHz — 1928.448MHz
Channels
5
Operating temperature
32°F — 122°F
0°C — 50°C
Handset battery
2.4VDC 400mAh, AAAx2, Ni-MH battery pack
Charger voltage
(AC adapter output)
6VAC @300mA
Operation
Operating time*
Talk time (cordless handset)
up to 7 hours
Talk time (cordless handset speakerphone) up to 5 hours
Standby
up to 7 days
* Operating times vary depending on your actual use and the lifespan of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound
clarity. This is achieved through a unique antenna design and advances in noisefiltering technology. An independent laboratory has confirmed that AT&T DECT 6.0
products perform up to 45% better in range competitions against similarly equipped
phones of the leading competition. Now calls can be taken in the basement,
backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can
communicate over only a certain distance — which can vary with the locations of the
telephone base and handset, the weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and
covers a longer range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies that
are lost with traditional phone calls. There is no additional telephone service
requirement to use HD audio. It is designed to work with standard telephone
service. Your system will automatically enhance all received sound with HD audio.
Simulated full-duplex handset speakerphone
The simulated full-duplex speakerphone on your handset allows both ends of a call
to speak and be heard at the same time. Optimal performance is subject to external
factors and individual usage.
30
www.telephones.att.com
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade
names are those of their respective owners.
© 2013-2014 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 3.1 AT&T 03/14.
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