Epson Stylus PHOTO 870 Specifications

EPSON Stylus Photo 870
edge
guides
Media
paper support
printer cover
control
panel
output tray
output tray
extensions
ink cartridge holders
(not removable)
thickness
lever
ink cartridge
replacement button
Media name
Size
Part number
EPSON 360 dpi Ink Jet Paper
Letter
S041060
EPSON High Quality Ink Jet
Paper
Letter
S041111
EPSON Photo Quality Ink Jet
Paper
Letter
Legal
S041062
S041067
EPSON Photo Quality Glossy
Paper
Letter
S041124
EPSON Photo Quality Glossy
Film
Letter
A6
S041072
S041107
EPSON Photo Paper
Letter
4 × 6 inches
Panoramic
S041141
S041134
S041145
EPSON Ink Jet Transparencies
Letter
S041064
EPSON Photo Quality Ink Jet
Cards
A6
S041054
EPSON Photo Stickers Kit
(CD-ROM and paper)
EPSON Photo Stickers
(refill, paper only)
A6, 16 frames per
sheet
A6, 16 frames per
sheet
S041144-KIT
EPSON Iron-On Cool Peel
Transfer Paper
Letter
S041153/S041155
EPSON Photo Quality Self
Adhesive Sheets
A4
S041106
S041144
Matte Paper - Heavyweight
Letter
S041257
EPSON Premium Glossy Photo
Paper
Letter
Roll (3.9 inches ×
26.2 feet)
S041286
S041302
control panel
Printer Specifications
Accessories
Printing
User Replaceable Parts
Printing method
Part name
Reference number
Part number
Printer cover
101
1049928
Paper support
102
1040615
Printer cover support
110
1049929
Logo plate B
115
1051196
On-demand ink jet
Nozzle configuration
Black
Color
Ink Cartridges
48 nozzles
240 nozzles
(48 each: cyan, magenta, yellow, light cyan,
light magenta)
Resolution
Maximum 1440 dpi × 720 dpi
Cartridge
Part number
Print direction
Bidirectional with logic seeking
Black (Standard Capacity)
U.S.: T007201; Canada: T007311
Control code
ESC/P Raster,™ EPSON Remote
Color
U.S.: T008201; Canada: T008311
Input buffer
256KB
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EPSON Stylus Photo 870 - 1
EPSON Stylus Photo 870
Paper
Paper type
Size
Paper types
Thickness
Weight
Single sheets
Letter (8.5 × 11 inches)
Legal (8.5 × 14 inches)
Half letter (statement, 5.5 × 8.5 inches)
Executive (7.5 × 10 inches)
A4 (210 × 297 mm)
A5 (148 × 210 mm)
Plain bond paper and special ink jet
papers distributed by EPSON
0.003 to 0.004 inch
(0.08 to 0.11 mm)
for plain bond
paper
17 to 24 lb
(64 to 90 g/m2)
for plain bond
paper
Transparencies, Photo
Quality Glossy
Film and Paper
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
A6 (105 × 148 mm), glossy film only
Transparencies, glossy paper, and
glossy film distributed by EPSON
—
—
Matte Paper Heavyweight
Letter (8.5 × 11 inches)
Matte paper distributed by EPSON
—
—
Premium Glossy Photo
Paper
Letter (8.5 × 11 inches)
Roll (3.9 inches × 26.2 feet)
Premium Glossy Photo Paper
distributed by EPSON
—
—
Self-adhesive sheets
A4 (210 × 297 mm)
Self adhesive sheets distributed by
EPSON
—
—
Envelopes
No. 10, 4.1 × 9.5 inches (104 × 241 mm) Plain, bond, or air mail paper
DL, 4.3 × 8.7 inches (110 × 220 mm)
C6, 4.4 × 6.4 inches (114 × 162 mm)
132 × 220 mm (5.2 × 8.7 inches)
0.006 to 0.02 inch
(0.16 to 0.52 mm)
12 to 20 lb
(45 to 75 g/m2)
Index (ink jet) cards
A6 (105 × 148 mm)
8 × 10 inches (203 × 254 mm)
Ink jet cards distributed by EPSON
—
—
Photo Paper
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
4 × 6 inches (102 × 152 mm)
Panoramic (210 × 594 mm)
Photo paper distributed by EPSON
—
—
Photo Stickers
A6 (105 × 148 mm), 16 frames/sheet
Photo stickers distributed by EPSON —
—
Transfer paper distributed by EPSON —
—
Iron-On Cool Peel Transfer Letter (8.5 × 11 inches)
Paper
Note:
Always load paper into the sheet feeder short edge first, except for
envelopes. Load envelopes flap edge first with the flap side down.
Printable area
Since the quality of any particular brand or type of paper may be
changed by the manufacturer at any time, EPSON cannot attest to
the quality of any non-EPSON brand or type of paper. Always test
samples of paper stock before purchasing large quantities or printing
large jobs.
B-L
A
B-R
B-L
B-R
C
envelopes
C
single sheets/index cards
Poor quality paper may reduce print quality and cause paper jams and
other problems. If you encounter problems, switch to a higher grade
of paper.
A:
The minimum top margin is 0.12 inch (3.0 mm).
When loading multiple sheets of EPSON Photo Quality Glossy
Film, the minimum top margin is 1.2 inches (30 mm).
B-L: The minimum left margin is 0.12 inch (3.0 mm).
B-R: The minimum right margin is 0.12 inch (3.0 mm).
C: The minimum bottom margin is 0.55 inch (14.0 mm).
Do not load curled or folded paper.
Use papers under these conditions:
Temperature: 59 to 77 °F (15 to 25 °C)
Humidity:
40 to 60% RH
*
Store printouts on EPSON Photo Quality Glossy Film and Self
Adhesive Sheets under these conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity:
20 to 60% RH
2 - EPSON Stylus Photo 870
A
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You can extend the minimum bottom margin to 0.12 inch (3.0 mm)
by selecting Maximum as the Printable Area setting. However,
print quality may decline in the expanded area. Before printing
large jobs, print a single sheet to confirm print quality.
EPSON Stylus Photo 870
To ensure good results, use genuine EPSON cartridges
and do not refill them. Other products may cause
damage to your printer not covered by EPSON’s
warranties.
.
A
(Paper is loaded in the
opposite direction.)
Don’t use an ink cartridge if the date on the package has
expired.
L&R
Mechanical
C
EPSON 4 × 6-inch Photo Paper*
(dotted lines indicate perforations)
A:
The maximum top margin is 0.24 inch (6.1 mm).
L & R: The maximum left and right margin is 0.24 inch (6.1 mm).
The minimum left and right margin is 0.12 inch (3.0 mm).
C:
The maximum bottom margin is 0.67 inch (17.0 mm).
*
Ink Cartridges
Specification
Color(s)
Black
−4 to 104 °F (−20 to 40 °C)
1 month at 104 °F (40 °C)
Transit
temperature
−22 to 140 °F (−30 to 60 °C)
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
Freezing
3.2 °F (−16 °C)
temperature**
Dimensions
0.8 × 2.4 × 1.5 inches
(W × D × H)
20.1 × 60 × 38.5 mm
(W × D × H)
Sheet feeder, rear entry
Sheet feeder
capacity
100 sheets of 17 lb (64 g/m2) paper
Storage
Width: 18.5 inches (470 mm)
Depth: 11.4 inches (290 mm)
Height: 6.9 inches (175 mm)
Printing
Width: 18.5 inches (471 mm)
Depth: 24.1 inches (613 mm)
Height: 11.9 inches (302 mm)
13.2 lb (6 kg) without the ink cartridges
Electrical
Cyan, Magenta, Yellow,
Light Cyan, Light Magenta
220 pages (5% each color
CcMmY [total 25%] in
calculation)
Specification
120 V Model
220−240 V Model
Input voltage
range*
99 to 132 V
198 to 264 V
Rated frequency
range
50 to 60 Hz
Input frequency
range
49.5 to 60.5 Hz
Rated current
2 years from production date (if unopened)
(within 6 months after opening package, at 77 °F
[25 °C])
Storage
temperature
Paper path
Weight
Black ink cartridge
(T007, standard capacity;
T010, light capacity)
Color ink cartridge (T008)
Cartridge life
Friction
Dimensions
EPSON 4 × 6-inch Photo Paper is 4.5 × 6.9 inches (114 × 175 mm),
including the perforated margins. The printable area is 4 × 6 inches
(102 × 152 mm).
Print capacity* T007: 540 pages (3.5%
ECMA at 360 dpi, 370
pages 5% in calculation)
T010: 270 pages (3.5%
ECMA at 360 dpi, 370
pages 5% in calculation)
Paper feed
method
0.4 A
0.2 A
Power consumption Approx. 18 W (ISO/IEC 10561 Letter Pattern)
Approx. 3.5 W in standby mode
* Check the label on the back of the printer for your printer’s
voltage.
Environmental
−0.4 °F (−18 °C)
Temperature
1.9 × 2.4 × 1.5 inches
(W × D × H)
49.2 × 60 × 38.5 mm
(W × D × H)
* The figure given is based on continuous printing after ink
replacement. The actual print capacity may vary, depending on
how often you turn on the printer and how often you clean the
print head.
Operation
50 to 95 °F (10 to 35 °C)
Storage*
−4
Transit*
–4 to 140 °F (–20 to 60 °C)
120 hours at 140 °F (60 °C)
to 104 °F (−20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity (without condensation)
** Ink thaws and is usable after approximately 3 hours at
77 °F (25 °C).
Operation
20 to 80% RH
Storage*
5 to 85% RH
*Stored in shipping container
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EPSON Stylus Photo 870 - 3
EPSON Stylus Photo 870
Safety Approvals
Safety standards
UL 1950, CSA C22.2 No. 950
EMC
FCC part 15 subpart B class B
Control Panel
paper out
light
P and S
flash and
B and A
are on
When the P power and S paper out lights flash
and one or both of the ink out lights come on,
jammed paper may be blocking movement of the
print head. Turn off the printer, open the cover,
and check inside for any jammed paper. Then turn
the printer back on. If the lights still flash and/or
come on, contact your dealer or EPSON.
PSBA
flash
When all the lights flash, your printer may have an
internal error. Make sure you removed all the
packing material as described on the unpacking
sheet in your printer box. Then turn off the printer,
wait a few seconds, and turn it on again. If the
lights still flash, contact your dealer or EPSON.
PSBA
are off
When all the lights are off, the printer is not
receiving power. Try these solutions:
❏ Make sure the printer is turned on.
❏ Turn off the printer, plug in the power cord
securely, and turn on the printer again.
❏ Make sure the outlet is operable and is not
controlled by a switch or timer. If in doubt, try
using another outlet.
power
light
color ink
out light
black ink
out light
cleaning
button
load/eject
button
power
button
Installing an Ink Cartridge for the First
Time
Follow these guidelines when you check the control panel
lights.
P is on
The Ppower light is on when the printer is ready
to print. It flashes when the printer is receiving a
print job, charging ink, or cleaning the print head.
Follow these ink cartridge precautions and the others on
pages 7 through 10 of the Printer Basics book:
S flashes
and
B and A
are on
When the S paper out light flashes and both ink
out lights come on, you have a paper jam. Press
the E load/eject button to try to clear the jam. If
that doesn’t work, turn off the printer and gently
pull out all the paper. Make sure none of the
sheets are curled, creased, old, stuck together, or
too thin. Then reload the paper against the right
edge guide and slide the left edge guide against it.
Turn on the printer and press the E load/eject
button to resume printing.
❏ Install both ink cartridges, and leave them installed for
all types of printing, or the printer won’t work.
S is on
❏ Remove the yellow tape seal from the top of the ink
cartridges or you’ll permanently damage them. Don’t
remove the clear seals on the bottom or ink will leak
out.
❏ Don’t touch the green chip on the back of the
cartridge. This may inhibit normal operation and
printing.
When the S paper out light comes on, your paper
is out or incorrectly loaded. Make sure none of the
sheets are curled, creased, old, stuck together, or
too thin. Then reload the paper against the right
edge guide and slide the left edge guide against it.
Press the E load/eject button to resume printing.
B or A flash
When an ink out light flashes, your ink supply is
low. Make sure you have a replacement cartridge.
B or A are on
When an ink out light comes on, you need to
replace the ink cartridge. Make sure you have a
replacement cartridge. See page 6 for instructions.
If an ink out light comes on after you’ve replaced a
cartridge, you installed a cartridge your printer
can’t use. Remove it and replace it with the
correct type (see page 1 for ink cartridge
specifications).
4 - EPSON Stylus Photo 870
❏ Never turn off the printer when the P power light is
flashing, unless the printer hasn’t moved or made any
noise for more than five minutes.
Keep ink cartridges out of the reach of children and
do not drink the ink.
If ink gets on your skin, wash the area thoroughly with
soap and water. If ink gets in your eyes, flush them
immediately with water.
Before you begin, make sure the printer is plugged into an
electrical outlet and turned on.
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EPSON Stylus Photo 870
1. Lower the output tray and open the cover.
Don’t place the cartridges under the holder clamp; you
may damage the clamp when you close it.
Orange ink
cartridge
replacement
button
5. Close the ink cartridge clamps. (The color clamp is a bit
harder to close.)
2. Lift up the two ink cartridge clamps.
6. Press the orange ink cartridge replacement button (shown
in step 1) and close the printer cover.
Ink charging takes about two minutes, with the P power light
flashing and the printer making noise until it’s finished. Don’t
turn off the printer or interrupt charging or it will start over,
using more ink than necessary. It’s finished when the P power
light stops flashing.
Testing the Printer
You can run a printer check to determine whether a problem
comes from the printer itself or some other source. Follow
these steps to run the printer check:
3. Unwrap the ink cartridges, then remove only the yellow
part of the tape seal on top. Don’t pull off the blue part.
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure letter-size or larger paper is loaded in the printer.
Black ink
cartridge
Color ink
cartridge
4. Hold down the E load/eject button, then press and release
the Ppower button. Continue holding down the
E load/eject button until the Ppower light starts to flash,
then release it.
Don’t touch the
green chips
The printer prints one page showing its ROM version
number, ink counter, and a nozzle check pattern. Only the
nozzle check pattern is shown below. (If the pattern has
gaps in its dots, you need to clean the print head; see
page 8.)
4. Tilt each cartridge forward slightly as you lower it into its
holder. Hang the tabs at the back of the cartridge on the
hooks on the holder clamps.
tabs
5. To end the check, turn off the printer after it prints the
check page. Then reconnect the interface cable and turn on
your printer and computer.
hooks
If the check page prints, the problem probably lies in your
software settings, the interface cable, or your computer.
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EPSON Stylus Photo 870 - 5
EPSON Stylus Photo 870
If the check page doesn’t print, you may have a problem with
your printer.
Replacing an Ink Cartridge
Try the suggestions in “Problems and Solutions” in the Printer
Basics book.
When the B black or A color ink out light flashes, the
indicated cartridge is low on ink. This is a good time to make
sure you have a new cartridge. When the light stays on, the
cartridge is empty and you need to replace it.
Printing on Special Media
When an installed ink cartridge is more than six months old,
you may also need to replace it if you notice that your
printouts don’t look as good as they used to. If print quality
doesn’t improve after cleaning and aligning the print head,
you can replace one or both cartridges. To check the level of
ink you have left, see the graphic in the printer driver
(Windows) or click the
ink level icon in the printer driver
or EPSON Monitor 3 utility (Macintosh).
Whether you print on plain paper or special media, you need
to select the Media Type setting according to the guidelines in
the table below.
For this paper name...
Select this Media Type
setting
Plain paper and envelopes
Plain paper
EPSON 360 dpi Ink Jet Paper
EPSON Iron-On Cool Peel Transfer Paper
360 dpi Ink Jet Paper
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive
Sheets
Photo Quality Ink Jet Paper
EPSON Photo Quality Glossy Paper
EPSON Photo Paper
Photo Paper
EPSON Premium Glossy Photo Paper
Premium Glossy Photo
Paper
EPSON Photo Quality Glossy Film
EPSON Photo Stickers
Photo Quality Glossy Film
EPSON Ink Jet Transparencies
Ink Jet Transparencies
Matte Paper - Heavyweight
Matte Paper - Heavyweight
You cannot print if either ink cartridge is empty. Leave
the empty cartridge installed in the printer until you have
obtained a replacement. Otherwise the ink remaining in
the print head nozzles may dry out.
Use these EPSON ink cartridges within six months of
installing them and before the expiration date on the package:
❏ Black ink cartridge: T007
❏ Color ink cartridge: T008
To ensure good results, use genuine EPSON ink
cartridges and do not refill them. Other products may
cause damage to your printer not covered by EPSON’s
warranty.
When you need new ink cartridges, contact your dealer or call
EPSON Accessories at (800) 873-7766 or visit our web site
at www.epsonsupplies.com (U.S. sales only). In Canada,
please call (800) 873-7766 for dealer referral.
Additional Media Loading Guidelines
Don’t use the cleaning sheets that may be included with
your special media; they may damage the printer.
Be sure you have a new ink cartridge before you begin. Once
you start the ink cartridge replacement procedure, you must
complete all the steps in one session.
❏ Be sure to load the printable (whiter) side of the media face
up in the sheet feeder.
Follow these steps to replace ink cartridges:
❏ You can load paper up to the arrow mark on the left edge
guide.
1. Make sure the printer is turned on and not printing (the
Ppower light should be on, but not flashing).
❏ In addition to the Media Type option, remember to select
the correct Paper Size for your media in the printer
software.
2. Check the B black and A color ink out lights to see which
ink cartridge you need to replace.
❏ If the special media has protective sheets between each sheet
of media, be sure to remove the protective sheets before
printing.
❏ Some special media have a cut corner that you need to
position correctly; follow any instructions in the package.
Always handle sheets by the edges, and don’t touch the
printable surface.
6 - EPSON Stylus Photo 870
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EPSON Stylus Photo 870
3. Open the printer cover and press the orange ink cartridge
replacement button. The print head moves left and the
Ppower light begins flashing.
6. Unwrap the ink cartridges, then remove only the yellow
part of the tape seal on top. Don’t pull off the blue part.
Orange ink
cartridge
replacement
button
Black ink
cartridge
Color ink
cartridge
Don’t touch the
green chips
You must remove the yellow tape from the top of the
cartridge or you will permanently damage it. Don’t pull off
the blue portion or try to remove the clear seal
underneath the cartridge.
To avoid damaging the printer, never move the print head
by hand.
Don’t touch the green circuit board on the back of the
cartridge; you may inhibit normal operation and printing.
4. The color cartridge is on the right and the black cartridge is
on the left. Pull up the ink cartridge clamp all the way. The
cartridge rises up from its holder.
7. Tilt the ink cartridge forward slightly as you lower it into its
holder.
Hang the tabs at the back of the cartridge on the hooks on
the holder clamps.
tabs
hooks
5. Lift the cartridge out of the printer and dispose of it
carefully.
Don’t place the cartridge tabs under the hooks on the
holder clamp; you may damage the clamp when you
close it.
Keep ink cartridges out of the reach of children and
do not drink the ink.
If ink gets on your skin, wash the area thoroughly with
soap and water. If ink gets in your eyes, flush them
immediately with water.
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EPSON Stylus Photo 870 - 7
EPSON Stylus Photo 870
8. Press down the ink cartridge clamp until it locks in place.
(The color clamp is a bit harder to close than the black
clamp.)
Using the Head Cleaning Utility
Follow these steps to run the Head Cleaning utility
(recommended method):
1. Make sure the printer is turned on but not printing, and
both the B black and A color ink out lights are off. (If an
ink out light is flashing, replace the ink cartridge instead.)
2. If you have an application running, access the printer
settings dialog box.
Or, with Windows, click Start, point to Settings, then
select Printers. Right-click your EPSON Stylus Photo 870
printer icon in the Printers window. Then select Properties
(Document Defaults in Windows NT).
9. If you need to replace the other ink cartridge, repeat steps 4
through 8 before continuing with step 10.
3. Windows: Click the Utility tab.
10. Press the orange ink cartridge replacement button and close
the printer cover. The printer moves the print head and
begins charging the ink delivery system.
Macintosh: Click the
Utility button.
4. Click the Head Cleaning button.
5. Follow the instructions on the screen to clean the print
head. Cleaning takes about 30 seconds, during which the
printer makes some noise and the Ppower light flashes.
The Ppower light flashes, and the printer makes noise.
Charging takes about one minute. When it’s finished, the
Ppower light stops flashing and stays on.
Never turn off the printer while the Ppower light is
flashing, unless the printer hasn’t moved or made noise
for more than 5 minutes.
Never turn off the printer while the Ppower light is
flashing, unless the printer hasn’t moved or made noise
for more than 5 minutes.
6. When the Ppower light stops flashing, run a nozzle check
to confirm the print head nozzles are clean.
Cleaning the Print Head
Make sure paper is loaded in the printer and click Print
nozzle check pattern. Then click Next. The nozzle check
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print head.
This unclogs the nozzles so they can deliver ink properly.
pattern prints (see page 9 for details).
7. If the nozzle check pattern has no gaps in its dots, click
Finish.
Cleaning the print head uses ink, so clean it only if print
quality declines. You can clean the print head in either of the
following ways:
If the pattern is missing dots, click Clean to clean the print
head again. If you don’t see any improvement after cleaning
three or four times, check the solutions in the Printer Basics
book. You can also turn the printer off and wait
overnight—this allows any dried ink to soften—and then
try cleaning the print head again.
❏ using the Head Cleaning utility (when the printer is
connected to a local port, not over a network), as described
in the next section
❏ using the printer’s control panel buttons, as described to the
right
Using the Control Panel to Clean the Print
Head
When you don’t turn on your printer for a long time, the
print quality can decline. It’s a good idea to turn on your
printer at least once a month to maintain good print
quality.
Follow these steps to clean the print head:
1. Make sure the printer is turned on but not printing, and
both the B black and A color ink out lights are off. (If an
ink out light is flashing, replace the ink cartridge instead.)
2. Press the R cleaning button and hold it down for three
seconds. Cleaning takes about 30 seconds, during which the
printer makes some noise and the Ppower light flashes.
8 - EPSON Stylus Photo 870
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EPSON Stylus Photo 870
Never turn off the printer while the Ppower light is
flashing, unless the printer hasn’t moved or made noise
for more than 5 minutes.
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may
need to align the print head. Your printer must be connected
to a local port, not on a network, to use the Print Head
Alignment utility. Follow these steps:
3. After the Ppower light stops flashing, print a page to test
the print quality.
If your printer is connected directly to the computer, go
to step 4 to run a nozzle check.
1. Make sure the printer is turned on but not printing, and
letter-size paper is loaded.
If you’re printing over a network, open an application and
print a short document containing black and color data.
Check the quality of your printout, then go to step 8.
Load paper that’s at least 8.27 inches (210 mm) wide to
prevent ink from spraying inside the printer and
smudging your printouts.
4. If you have an application running, access the printer
settings dialog box.
For the best results, load EPSON ink jet paper in the
printer whenever you check the print head alignment.
Or, with Windows, click Start, point to Settings, then
select Printers. Right-click your EPSON Stylus Photo 870
printer icon in the Printers window. Then select Properties
(Document Defaults in Windows NT).
2. If you have an application running, access the printer
settings dialog box.
Or, with Windows, click Start, point to Settings, then
select Printers. Right-click the EPSON Stylus Photo 870
icon in the Printers window. Select Properties (Document
Defaults in Windows NT).
5. Windows: Click the Utility tab.
Macintosh: Click the
Utility button.
6. Make sure paper is loaded in the printer, click the Nozzle
Check button, and click Next. The nozzle check pattern
prints (see the next section for details).
3. Windows: Click the Utility tab.
Macintosh: Click the
7. If the nozzle check pattern has no gaps in its dots, click
Finish.
Utility button.
4. You see the Utility menu. Click the Print Head Alignment
button.
If the pattern is missing dots, click Clean to clean the print
head again.
5. Follow the instructions on the screen to print a test page.
6. Select the most precise alignment pattern from the choices
on the test page. Enter the number of the best aligned
pattern following the instructions on the screen (pattern 8 is
the current setting). You may need to repeat steps 5 and 6
more than once to align your print head completely.
8. If you don’t see any improvement after cleaning three or
four times, check the solutions in the Printer Basics book.
You can also turn the printer off and wait overnight—this
allows any dried ink to soften—and then try cleaning the
print head again.
Examining the Nozzle Check Pattern
Cleaning the Printer
Examine the nozzle check pattern you print. It should look
something like this:
To keep your printer working at its best, you should clean it
several times a year. Follow these steps:
1. Turn off the printer and wait for the P power light to go
out.
Each staggered horizontal and straight vertical line should be
complete, with no gaps in the dot pattern. If your printout
looks okay, you’re done. If any dots are missing, as shown
below, clean the print head again; see page 8 for instructions.
2. Unplug the power cord and disconnect the printer cable.
3. Remove all the paper from the sheet feeder.
4. Clean the exterior of the printer with a soft, damp cloth.
missing dots
missing dots
5. Clean ink out of the printer’s interior with a soft, damp
cloth.
missing dots
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EPSON Stylus Photo 870 - 9
EPSON Stylus Photo 870
Don’t touch the gears inside the printer.
Related Documentation
Never use a hard or abrasive brush, or alcohol or thinner
for cleaning; they can damage the printer components
and case.
Don’t get water on the printer components and don’t
spray lubricants or oils inside the printer.
Transporting the Printer
If you move your printer some distance, you need to prepare it
for transportation in its original box or one of a similar size.
To avoid damage, always leave the ink cartridges
installed when transporting the printer.
Be sure to remove the tape used in step 4 after installing
the printer in its new location.
Follow these steps:
1. Turn on the printer, wait until the print head locks in the
far right position, then turn off the printer.
2. Unplug the power cord from the electrical outlet. Then
disconnect the printer cable from the printer.
3. Remove any paper from the printer and remove the paper
support.
4. Open the printer cover. Secure the ink cartridge holder to
the printer with tape as shown, then close the printer cover.
Tape the ink cartridge holder
to the printer case
5. Push in the output tray extensions and close the tray.
6. Repack the printer and attachments in the original box
using the protective materials that came with it. See the
unpacking sheet that was packed with your printer.
Be sure to keep the printer level as you transport it.
After transporting the printer, remove the tape securing the
print head and test your printer. If you notice a decline in
print quality, clean the print head (see page 8); if output is
misaligned, align the print head (see page 9).
10 - EPSON Stylus Photo 870
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TM-870/1270
EPSON Stylus Photo 870/EPSON Stylus
Photo 1270 Service Manual
PL-SP870
EPSON Stylus Photo 870 Parts Price List
CPD-9806
EPSON Stylus Photo 870/1270 Printer
Basics
CPD-9807
EPSON Stylus Photo 870/1270 Start Here
CPD-9821
EPSON Stylus Photo 870/1270
Unpacking the Printer
CPD-9808
EPSON Stylus Photo 870 printer software
CD-ROM