Using The Frame In A Furniture Unit
1000mm Wall Hung Frame
If installing the frame into a WC furniture unit, some struts may need to be removed. Always check before cutting that
the unit integrity will not be compromised. Units can be screwed to adjoining units in a run where possible to add
further strength.
Front struts in a WC furniture unit will cause the frame to be spaced away from the main WC facing fascia of a WC unit.
This will create a void which will need to be filled (between the frame and the back of the main fascia) to stop the main
fascia bowing in when the WC is in use.
with Air Gap Technology
Fitting Instructions
Professional
Please read completely first before commencing.
Please retain for future reference.
TR9015
You may need to remove the feet in a fitted furniture WC Unit to facilitate room for the frame. The unit can be wall hung
instead.
Any back rails in a WC Unit must be removed or repositioned to the back of the unit if they are not already. Frame
brackets must screw directly into a solid wall. Screwing into a rail or strut that is not secured up against a solid wall will
not prove strong enough when the frame is in use.
General Care & Safety
Wall plugs supplied are ONLY suitable for solid stone/brick walls. They are not suitable for use in aerated blocks or
similar. If fixing to a stud wall, sufficient extra internal reinforcements must be made to the wall. Screws must locate into
suitably reinforced studs and noggins.
Take care using power tools – The use of a residual current device (RCD) is recommended. Beware of hidden cables or
pipes when drilling.
This product can be dangerous if installed incorrectly. This product must be installed by a qualified plumber or installer.
It is the installer’s responsibility to check that the fixings are suitable for the installation in hand.
Cistern fittings are suitable for Water pressure: 0.1 - 10 bar. Do not add caustic chemical substances (eg containing
chlorine compounds or similar) into the cistern. These can damage the valve components and cause failure.
Before starting to enclose the frame, the system must be first tested for leaks before 2nd fix commences. Using the
help of a second person to hold the pan in place on the frame, turn on the water supply and flush the pan to check for
leaks.
This product must be installed by a qualified fitter or plumber in accordance with and meet the requirements of
Water Supply (Water Fittings) Regulations 1999, the Water Supply (Water Fittings) (Scotland) Byelaws 2014 and
the Water Supply (Water Fittings) Regulations (Northern Ireland) 2009
Exploded Diagram
Protective case
Inlet pipe bung
Waste pipe bung
Cistern plate
Flexible pipe
Square flanged
elbow fitting F 1/2"
Stop valve
Flexible
sheath(x2)
Fill valve
Flush valve
Air hose pipe
Wall Bracket x4
Fixing Bolts, Washers and Plugs x 4
Frame
Inlet pipe
Flat Plate x2
8x M8 x 25mm
Bolts & Washers
(Secure brackets /
plates to frame)
Waste pipe kit
Brought to you by the Roper Rhodes Group
Brassmill Lane Trading Estate
Bath
BA1 3JF
t: 01225 303900
21
BS EN 14055:2010 &
BS EN 14124: 2004
V3.2.TP.01.2024
Load Tested to EN 997: 400KG
110mm waste adaptor
Floor fixing screws x 2
1
Adjustments & Maintenance
20-100
water connector
1/2” female
500
For maintenance access, the flush plate can be easily removed for access to the inlet and flush valves.
1/8
diaphragm
SP19756
push plate
142
170 -215
74
min 30
35
min 25
220
200
Ø110/Ø90
The diaphragm can be removed and cleaned if the flow rate slows down or doesn’t stop. The images above show
how the valve can be disassembled and cleaned. Turn off the water supply on the internal stop valve before removal.
To clean the aerators,
remove the cap from the top
of the inlet valve and remove
the aerators by pushing them
out from underneath the
outlet hole using a
screwdriver or equivalent
100
1000
120x185 cutout size
230
180
Floor
Level
95/115
170 min
Installation Of Waste Pipe
If the flow rate is still too
slow, the filter can also be
removed from the inlet of
the valve for cleaning using
long nose pliers. Ensure to
reinsert the filter before
reconnecting the water.
Flush Volume Nominal Water Level
6L/3L
188mm
The water level in the cistern can be adjusted
by turning the adjustment controls with a
screwdriver - clockwise will increase the water
level, anti-clockwise will lower the water level.
The flush valve can be adjusted to increase or decrease
the amount of water used during each flush. It is factory
set for 6L full flush & 3L reduced flush.
Flush Valve Settings
Flush Volume
(Full/Reduced)
6L/3L
Twist anti clockwise
and remove through the
protective case
170mm
170mm
To allow space for the installation of the waste pipe to the side of the frame, allow at least 170mm of space between
the wall and the front of the wall hung frame.
The waste pipe can be installed easily by opening up the fixing collar and positioning the lip of the waste pipe inside
the collar. The collar should then be clipped closed to secure the waste pipe in place before it is connected to the
toilet pan.
2
If there is a trickle of water into the
WC, the flush valve seal (SP16503)
may need cleaning or replacing.
Full
Setting
7
Reduced
Setting
7
To adjust the
blue reduced
flush slider
unlock by
turning
clockwise and
lock once set
at correct level
To adjust the white
full flush tab, hold
the flush valve
open and slide the
tab into the desired
position
7
Installation Of Flush Plate
Installation Of Wall Hung Frame
Tip:
Take care using power tools – The
use of a residual current device
(RCD) is recommended.
Beware of hidden cables or
pipes when drilling.
960
460
240
2.
3.
336
1.
75
10
350
~9
5
Assemble the brackets to the
frame as shown, using 8x 25mm
hex head bolts & washers.
4.
5.
6.
1. Using a craft knife, cut the protective casing so that it is flush with the finished surface
2. Screw the plastic fixing arms supplied with the flush plate into the protective casing. A quarter turn should
secure the arms in place. The arms may need to be cut down depending upon finished surface thickness
3. Fix the flush plate mounting bracket to the fixing arms using a screwdriver as shown.
4. Take out the hoses so that they can be accessed for fitting the flush controls.
5. Connect the hoses, making sure that the blue hose is connected to the half flush connector (
hose is connected to the full flush connector ( ), as shown.
6. Locate the right side of the flush plate onto the mounting bracket and push to the left to locate.
6
) and the clear
The height of the frame and
distance from the wall can be
adjusted manually with the bolts
found on the top fixing bracket
and the legs of the frame. Loosening the bolts will allow the frame to
be adjusted accordingly. Use a
spirit level to ensure the frame is
level. Re-tighten the bolts to
secure the frame into its new
position.
Using the dimensional drawing
above as a guide, mark and drill
holes in the appropriate places
using a 10mm masonry drill bit. If
the frame has been adjusted,
mark off the new hole positions
accordingly.
Use a piece of
masking tape to prevent the drill
from wandering.
Using the wall fixings provided,
secure the frame to the wall.
Ensure that the fixings supplied
are suitable for the installation in
hand. If in doubt consult an
expert.
3
Installation Of Isolation Valve
Installation Of Wall Hung Pan
Once the partition or furniture is assembled and complete, the pan can be fitted.
PTFE
Inlet Pipe
X
The isolation valve should come pre-assembled with the cistern. If the valve needs replacing, the above instructions show the correct installation procedure.
IMPORTANT: Flush out all impurities in the system prior to connection. Before building the final cladding, install
the pan, turn on the water supply and fill the pan. Check tightness of supply and drain connections. Close the
isolation valve and drain the cistern and pan, then remove the pan. Connect the water supply to the cistern
using an approved double check valve to fluid category 3.
Installation Of Protective Casing
Top Mounting
Front Mounting
Y
Waste Pipe
1. Place the inlet and waste pipe into the frame and place a mark that corresponds to the finished surface
of the wall.
2. Then place both pipes onto the back of the pan and using a straight edge, place a mark that
corresponds to the back face of the pan
3. The distance between these two marks corresponds to the amount of pipe that needs to be cut off to
enable the pan to fit snugly against the finished wall surface.
4. BEFORE cutting the pipes, add a further 6mm to the amount to be cut off on the inlet pipe.
Add a further 3mm to the amount to be cut off the waste pipe.
X + 6mm
Y+3 mm
Before the partition wall is installed around the wall hung frame, the plastic protective casing needs to be
screwed onto the cistern in the desired position to ensure that the push plate or flush button can be installed
later. Ensure that there is minimum of a 3mm gap between the protective casing cover and the aperture in the
partition wall (or furniture fascia). Click the blanking plate in place to prevent any debris entering the cistern
during the 2nd fix.
Install the bungs in the waste and flush pipes to protect them during any building work. Similarly, the threaded
rods on which the toilet pan will be hung should be installed at a distance corresponding to the width of the pan
fixing holes. When screwed into place, the flexible sheaths should be put on the rods for protection.
4
5. It is ESSENTIAL that the extra distance is added to cut away extra material, this is to allow for compression of finished surfaces when the WC pan is installed. Take care to cut straight otherwise leaks will occur.
6. Once cut, add a chamfer to the end of the pipe to ensure that it can be easily located inside the
pipework in the wall hung frame. Using a suitable lubricant, locate the waste pipe into the frame.
Push the trimmed pipes into position as shown and check that they are secure. DO NOT use silicone when
attaching the inlet pipe as this may prevent a seal from forming. Remove the protective flexible sheaths from
the threaded rods. Position the pan taking care that the connecting pipes are well aligned to prevent leaks.
Use a spirit level to make sure the pan is level and then fix to the rods with the fixings supplied by the pan
manufacturer.
5
Troubleshooting Guide
1.00m Wall Hung Frame
Please retain for future reference
TR9015
How to Access your frame
1. Slide flush plate to the left
2. Pull flush plate away from the wall
3. Detach the clear and blue hose from the back
of the flush plate
1. Undo the screws in the mounting bracket
using a screwdriver
2. Remove the mounting bracket from the wall
1. Turn the fixing arms 1/4 turn in either direction
to unlock
2. Remove the fixing arms from the protective
cover
1
2
Problem
The Fill Valve does not work or
isn’t controlling the water supply
efficiently.
Potential cause
Suggested action
The fill valve may be blocked. To access the fill
valve squeeze the clip on the mounting bracket
and slide the valve the left to release.
Follow the instructions below and clean the water inlet orifice, diaphragm and
cap. If split or scaled up, replace the diaphragm, available as SP19756.
1
3
4
2
diaphragm
SP19756
1/8
Water leaks from the base.
1 The flush valve stem
may be obstructed or
jammed, preventing it
from falling back into
position.
!
2
3
To clean the aerators, remove the
cap from the top of the inlet valve
and remove the aerators by pushing
them out from underneath the outlet
hole using a screwdriver or
equivalent
If the flow rate is still too slow, the
filter can also be removed from the
inlet of the valve for cleaning using
long nose pliers. Ensure to reinsert
the filter before reconnecting the
water.
Ensure that there is nothing obstructing the flush valve and the stem can
extend up and down. Please take particular focus to ensure that the stem
doesn’t clash with the flexible hose.
!
Problem
Potential cause
rubber flapper seal may
2 The
have fallen off, may need
Suggested action
Ensure the flapper seal is fixed in position. However, if it is damaged, a
replacement is needed, this is available as SP12551.
cleaning or could be damaged.
NOTE:
Before re-fitting the flush valve
assembly check the base is
correctly seated as shown to the
left and not out of position (see
below as an example)
Water leaks from the base.
(Continued)
!
3
Ensure the rotation of the blue,
reduced flush float is in the
correct position, and has locked
in place securely.
If it isn’t (as shown left) the float
can catch on the adjustment
measure. To lock in place,
simply rotate the float
anticlockwise.
The flush valve does not work
properly.
The pneumatic tubes may have been installed
incorrectly on the flush plate.
Ensure that the tubes match the
following configuration and are
fully sealed around the nozzles:
The blue tube must be
connected to the joint marked
with a half circle.
The transparent tube should be
connected with the joint marked
with a full circle.
There is dripping water from the
inlet of the WC pan.
Ensure that the black flush inlet pipe (SP14733)
has been prepared properly.
1. Ensure that silicone has not been used to on the rubber pan seal
(SP12170) as this may prevent a seal from being formed.
2. Ensure that the flush pipe has
been cut square.
3. Ensure that the flush pipe has
been filed to add a chamfer to the
end as this helps the pipe properly
locate into the cistern’s pipework.
4. Ensure that the inlet pipe hasn’t been cut too short and that 6mm
was added to the dimension ‘X’, where X was the excess pipe
between the rear of the pan and the finished surface of the wall.
Please refer to the installation instructions for further guidance
X + 6mm
Brought to you by the Roper Rhodes Group
Brassmill Lane Trading Estate
Bath
BA1 3JF
t: 01225 303900
V1.0.TP.04.2021
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