User’s manual
Part 2
Big button telephone 929
Congratulations
on your purchase
of this AT&T product.
Before using this AT&T product, please read the
Important product information (Part 1).
Please thoroughly read this user’s
manual for all the feature operations
and troubleshooting information necessary
to install and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com or call
1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Model #:
929
Serial #: Purchase date: Place of purchase: Both the model and serial number of your AT&T product can be
found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary
to return your telephone for warranty service.
Audio assistTM is a trademark of Advanced American Telephones.
© 2008 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China.
Table of contents
Before you begin
Telephone memory
Parts checklist........................... 2
Directory card......................... 12
Store a number in
memory.................................. 12
Store a pause in a
memory number................ 13
Dial a number in a
one-touch memory........... 13
Dial a number in a
two-touch memory........... 13
Erase a memory
number................................... 13
Installation
Table/desk installation......... 3
Wall installation....................... 5
Telephone operation
Make a call.................................. 9
Answer a call............................. 9
End a call..................................... 9
Ringing indicator...................... 9
Speakerphone............................ 9
Mute............................................... 9
Redial.......................................... 10
Erase a redial.......................... 10
Flash............................................ 10
Temporary tone dialing..... 10
Handset volume.................... 11
Ringer volume........................ 11
Speakerphone volume....... 11
Audio assistTM......................... 11
Appendix
General product care...........14
Troubleshooting..................... 15
Technical specifications..... 17
Index........................................... 18
Before you begin
Parts checklist
Your telephone contains the following items. Save your sales
receipt and original packaging in the event warranty service is
necessary.
User's manual
Part 1
User's manual
Part 2
Short telephone line cord
Part 1
Important product information
This symbol is to alert you to important
operating or servicing instructions that may
appear in this user’s manual. Always follow basic
safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
User’s manual
Part 2
Safety information
• Read and understand all instructions in the
user’s manual. Observe all markings on the
product.
• Avoid using a telephone during a
thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of
a gas leak. If you suspect a gas leak, report
it immediately, but use a telephone away from
the area where gas is leaking. If this product is a
cordless model, make sure the base is also away
from the area.
• Do not use this product near water, or
when you are wet. For example, do not use
it in a wet basement or shower, or next to
a swimming pool, bathtub, kitchen sink, or
laundry tub. Do not use liquids or aerosol
sprays for cleaning. If the product comes in
contact with any liquids, unplug any line or
power cord immediately. Do not plug the
product back in until it has dried thoroughly.
• Install this product in a protected location
where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
Telephone line cord
Coiled handset cord
Telephone base unit
Handset
Mounting bracket
Installation
Installation options
The telephone base comes with the mounting bracket already
installed for desktop use. If wall mounting is desired, a telephone
outlet wall mounting plate with mounting studs is required. This
mounting plate with studs is available for purchase from many
hardware or consumer electronics retailers and may require
professional installation.
If you subscribe to high-speed Internet service (Digital Subscriber
Line - DSL) through your telephone line, you must install a DSL
filter between the telephone base and the telephone wall jack.
The filter will prevent noise caused by DSL interference. Please
contact your DSL service provider for more information about
DSL filters.
Table/desk installation
NOTE: If the mounting bracket is already in the desktop position, go to step 2.
If you have repositioned the mounting bracket for wall mounting
and now want to return to desktop use, follow the steps below:
1. Remove the mounting bracket from wall mount orientation by
following the illustrations below. Install the mounting bracket
in the desktop orientation by pushing the bracket tabs into the
slots on the upper portion of the telephone base until they
click into place.
Turn upside down
Press the tabs down
to remove the bracket Installation
2. Install batteries to provide power for the AUDIO ASSIST, MUTE
and
lights. Press the battery cover tabs as shown below to
open the battery compartment. Install three new alkaline AA
batteries (not included). Make sure to follow the polarity guide
in the battery compartment. Replace the cover.
NOTE: The batteries are needed for the AUDIO ASSIST, MUTE and
lights
to work. Replace the batteries when the light is dim or unlit in a dark room.
Replace the batteries only with three new alkaline AA batteries.
3. If you have touch tone service, set the selectable dialing
switch to TT (tone). If you have dial pulse (rotary) service, set
the selectable dialing switch to DP (pulse).
Selectable dialing switch
4. Plug the coiled handset cord into the handset jack on the left
side of the telephone base. Plug the other end of the coiled
handset cord into the handset, then hang up.
Installation
5. Plug one end of the telephone line cord into the jack labeled
LINE IN on the telephone base. Plug the other end of the
telephone line cord into a telephone wall jack.
DSL filter (not included)
required if you have DSL
high-speed Internet service.
. Check for a dial tone. Lift the handset or press
to listen for a
dial tone. If you cannot hear a dial tone, slide HS VOL (handset
volume) or SPK VOL (speakerphone volume) upward. If you still
do not hear a dial tone, see the Troubleshooting section on
page 15 of this user's manual.
Wall installation
To change the telephone base from desktop position to wall
mount position:
1. Remove the mounting bracket from desktop orientation by
following the illustrations below. Install the mounting bracket
in the wall mount orientation by pushing the bracket tabs into
the slots on the lower portion of the telephone base until they
click into place.
Press the tabs down
to remove the bracket Turn upside down
Installation
2. Install batteries to provide power for the AUDIO ASSIST, MUTE
and
lights. Press the battery cover tabs as shown below to
open the battery compartment. Install three new alkaline AA
batteries (not included). Make sure to follow the polarity guide
in the battery compartment. Replace the cover.
NOTE: The batteries are needed for the AUDIO ASSIST, MUTE and
lights to work. Replace the batteries when the light is dim or unlit in a dark
room. Replace the batteries only with three new alkaline AA batteries.
3. If you have touch tone service, set the selectable dialing
switch to TT (tone). If you have dial pulse (rotary) service, set
the selectable dialing switch to DP (pulse).
Selectable dialing switch
Installation
4. Reverse the handset tab. This tab holds the handset when you
hang up. Hold down the switchhook and slide the tab up and
out of its slot. Turn the tab so that the end with the hook is
up. Then hold down the switchhook while you insert the tab
back into its slot.
Switchhook
Handset tab
5. Plug the coiled handset cord into the handset jack on the left
side of the telephone base. Plug the other end of the coiled
handset cord into the handset, then hang up.
. Plug one end of the short telephone line cord into the jack
labeled LINE IN and route it into the groove on the telephone
base as shown below. Plug the other end of the short
telephone line cord into a telephone wall jack.
Installation
7. Lift the handset or press
to listen for a dial tone. If you
cannot hear a dial tone, slide HS VOL (handset volume) or
SPK VOL (speakerphone volume) upward.
8. Align the mounting studs on the telephone outlet plate with
the mounting holes on the bracket. Slide the telephone base
down until it is securely held.
Telephone operation
Telephone operation
Make a call
1. Lift the handset or press .
2. When you hear a dial tone, dial the
number you wish to call using the
dial pad or memory buttons.
Answer a call
When the telephone rings and the
ringing indicator flashes, lift up the
handset or press
to answer the
incoming call.
End a call
Replace the handset in the cradle on
the telephone base or press
while in
speakerphone mode.
Ringing indicator
The ringing indicator flashes when
there is an incoming call.
Speakerphone
During a call, you may switch between
speakerphone and normal handset use.
• Press
to switch to speakerphone
mode while in handset mode. Replace
the handset in its cradle.
• Lift up the handset to switch to handset
use while in speakerphone mode.
Mute
Press MUTE on the telephone base
to silence the microphone during a
conversation. You can still hear the
caller but the caller cannot hear
you. Press MUTE again to resume
the conversation.
Telephone operation
Redial
The last number dialed is stored in the
redial memory. To dial that number, lift
the handset or press
to listen for a
dial tone, then press REDIAL/PAUSE.
The number is dialed automatically.
NOTE: Redial memory can store up to 32
digits. If the last number dialed is longer
than 32 digits, it will not be stored.
Erase a redial
You can erase the redial memory for
privacy. Lift the handset, then press
PROG. Press REDIAL/PAUSE and then
hang up.
-ORLift the handset, then press any key
and then hang up.
Flash
Press flash to access call waiting or
any other subscription services from
your local telephone company.
Temporary tone dialing
If you have dial pulse (rotary) service,
you can change from dial pulse to
touch tone dialing during a call by
pressing TONE * . All keys pressed
after this will send touch tone signals.
After hanging up, the telephone will
automatically return to pulse dialing.
10
Telephone operation
Handset volume
Slide HS VOL (handset volume) on the
telephone base to adjust the volume of
what you hear through the handset. Slide
the control downward to decrease or
upward to increase the volume.
Ringer volume
Slide RINGER on the right side of the
telephone to adjust the ringer volume
to a comfortable level.
Slide the button to OFF to silence the
ringer. Slide the button to increase or
decrease the ringer volume.
Speakerphone volume
Slide SPK VOL (speakerphone volume)
on the right side of the telephone base
to adjust the speakerphone volume.
Slide the button upward to increase or
downward to decrease the volume.
Audio assistTM
Some voices will sound louder and
clearer if you press AUDIO ASSIST while
you are on a call. Press AUDIO ASSIST
again to turn the feature off. This feature
automatically turns off when you hang
up. You must press AUDIO ASSIST every
time you want to activate this feature.
This feature is not applicable when in
speakerphone mode.
Audio assist TM is a trademark of Advanced
American Telephones.
11
Telephone memory
Telephone memory
This telephone can store 13 telephone
numbers, each up to 16 digits. You
can dial numbers stored in memory by
pressing one or two buttons.
Directory card
Lift the plastic cover off the directory
card to write down the numbers
and names which are stored in the
telephone memory on the card. Then
replace the cover.
Store a number in memory
1. Lift the handset or press .
2. Press PROG.
3. Dial the telephone number (up to 16
digits).
4. Press PROG.
5. Press the memory location where
you want to store the number ( ,
or for one-touch dialing, or 0-9 for
two-touch dialing).
NOTE: If you take too much time when
storing a number, you may hear a recorded
message from your telephone company.
12
Telephone memory
Store a pause in a memory number
Press REDIAL/PAUSE once to store a
three to four second pause in the dialing
sequence. Each additional press will add
another three to four second pause.
NOTE: Each three to four second pause is
counted as one digit when storing numbers
in the telephone memory.
Dial a number in a one-touch memory
To dial a number stored in memory
locations , or :
1. Lift the handset or press
and wait
for a dial tone.
2. Press the memory button (� ,
or
) where the number is stored. The
number is dialed automatically.
Dial a number in a two-touch memory
To dial a number stored in a two-touch
memory location (0-9):
1. Lift the handset or press
and wait for
a dial tone.
2. Press MEM, then press the memory
button (0-9) where the number is stored.
The number is dialed automatically.
Erase a memory number
To erase a memory location, store a
new telephone number in its place.
13
Appendix
General product care
To keep your telephone working and looking good, follow these
guidelines:
• Avoid putting it near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent
lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the telephone and/or other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.
• Retain the original packaging in case you need to ship it at a
later date.
14
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111. In Canada,
call 1 (866) 288-4268.
No dial tone
• Make sure all plugs are connected
properly. Inspect the line cord connections
at the modular jack and at the telephone.
Also inspect the telephone handset cord
connections at both ends.
• Unplug the telephone and connect it to
another modular jack. If it still does not
work, and other telephones in your home
are working, the problem is with this
telephone.
The telephone
does not ring
• Make sure the RINGER switch is not set
to OFF.
• If there are several other telephones
connected on the same line, try
disconnecting some of them. Having too
many telephones connected can also
create problems such as low ringer volume
or impaired sound quality during calls.
15
Appendix
Troubleshooting
Backlight of
AUDIO ASSIST,
MUTE or
is dim or not
functioning
• Make sure you have installed three new
alkaline AA batteries (not included)
following the polarity guide in the battery
compartment. See Installation on page 4 of
this user's manual.
• The backlight may not be noticeable unless
the room is dark.
Cannot store
telephone
numbers in
memory
• Make sure you are pressing the correct
sequence of buttons when storing numbers
(see pages 12 and 13).
Memory numbers
are lost
• Make sure the line cord is connected.
This telephone retains numbers stored in
memory for about thirty minutes if the
telephone line cord is disconnected.
16
Appendix
Technical specifications
REN
1.5B
Power
Three AA batteries are required for
backlighting of the AUDIO ASSIST, MUTE
and
lights. The telephone must also
be connected to a telephone line for all
features to work.
Line feed voltage 48V +/- 2V
Line loop current 18mA to 100mA
Ringer levels
Off = 0dB
HI = 85dB
Compliance
FCC and UL approved
Memory One-touch memory: 3 memory locations,
16 digits per location
Two-touch memory: 10 memory locations,
17
16 digits per location
Appendix
Index
A
Answer a call
Audio assist 11
O
One-touch memory
9
P
Pause
B
Batteries 4, 6
D
Directory card
E
End a call
9
Erase redial
10
S
Selectable dialing
4, 6
Speakerphone
9
F
Flash 10
T
Temporary tone dialing
10
Troubleshooting
15
Two-touch memory
13
11
V
Volume
M
Make a call
9
Memory
12
Mute
9
N
No dial tone
13
R
Redial
10
Ringing indicator
9
Ringer volume
11
12
H
Handset tab 7
Handset volume
13
15
18
11
www.telephones.att.com
© 2008 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones.
Printed in China. Issue 5 AT&T 06/08.