How To Make A Home Run. Ty UseAndCam A Note To You 2 kiIEZil:- 3 Parts And Features 6 Using Your Cooktop 7 Caring For Your Cooktop 10 HYqu Need . FEZ 13 Warranty 16 140&253-1301 Cell us with qmstiom or comments. SEALED BURNER GAS ON GLASS COOKTOP TO THE INSTALLER: PLEASE LEAVE THIS INSTRUCTION BOOK WITH THE UNIT. TO THE CONSUMER: PLEASE READ AND KEEP THIS BOOK FOR FUTURE REFERENCE. MODELS SC8830EB SC8636EB A Note To You Thank you for buying a Whirlpool@ appliance. Because your life is getting busier and more complicated, Whirlpool cooktops are easy to use, save time, and help you manage your home better. To ensure that you will enjoy years of trouble-free operation, we developed this Use and Care Guide. It is full of valuable information on how to operate and maintain your appliance properly and safely. Please read it carefully. Also, please complete and mail the Ownership Registration Card provided with your appliance. This will help us notify you about any new information on your appliance. Your safety is important to us. This guide contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given. Here is a brief explanation of the use of each symbol. This symbol will help alert you to such dangers as personal injury, burns, fire and electrical shock. Our Consumer Assistance Center is toll-free, 24 hours a day. This symbol will help you avoid actions which could cause product damage (scratches, dents, etc.) and damage to your personal property. number, 1-800-253-1301, If you ever have a question concerning your appliance’s operation, or if you need service, first see “If You Need Assistance Or Service” on page 13. If you need further help, feel free to call our Consumer Assistance Center. When calling, you will need to know your appliance’s complete model number and serial number. You can find this information on the model and serial number plate (see diagram on page 6). For your convenience, we have included a handy place below for you to record these numbers, the purchase date from the sales slip and your dealer’s name and telephone number. Keep this book and the sales slip together in a safe place for future reference. Model Number Dealer Name Serial Number Dealer Phone Purchase 2 Date Important READ Safety Instructions AND SAVE THESE INSTRUCTIONS Gas cooktops have been thoroughly tested for safe and efficient operation. However, as with any appliance, there are specific-installation and safety precautions which must be followed to ensure safe and satisfactory operation. To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following: WARNING: If the informatlon in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. WHAT TO DO IF YOU SMELL GAS: l Do not try to light any appliance. l Do not touch any electrical switch; do not use any phone in your building. l Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. l If you cannot reach your gas supplier, call the fire department. Installation and service must be performed by a qualified installer, setvice agency or the gas supplier. General l Install or locate the cook-top only in accordance with the provided Installation Instructions. The cooktop must be installed by a qualified installer. The cooktop must be properly connected to the proper gas supply and checked for leaks. The cooktop must also be properly connected to electrical supply and grounded. 9 Gas fuels and their use in appliances could cause minor exposures to benzene, formaldehyde, carbon monoxide and soot, primarily from incomplete combustion. Significant exposure to these substances could cause cancer or reproductive harm. Properly adjusted burners with a blue, rather than a yellow, flame will minimize incomplete combustion. Venting with a hood or an open window will further minimize exposure. continued on next page 3 l l l l l Do not store things children might want above the cooktop. Children coukl be burned or injured while climbing on it. Do not leave children alone or unattended in area where the cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop. They could be burned or injured. Do not operate the cooktop if it is damaged or not working properly. Do not use the cooktop for warming or heating the room. Persons could be burned or injured, or a fire couM start. Use the cooktop only for its intended use as described in this manual. l l l l l Do not touch surface burners or areas near surface burners. Areas near surface burners become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface burners or areas near surface burners until they have had suffiiient time to cool. l l l 4 !B Do not wear loose or hanging garments when using the cooktop. They could ignite if they touch an open flame and you could be burned. Use only dry potholders. Moist or damp potholders on hot surfaces could result in burns from steam. Do not let pothoMer touch an open flame. Do not use a towel or bulky cloth for a potholder. It could catch on fire. Do not heat unopened containers. They coukf explode. The hot contents could cause burns and container particles could cause injury. Do not store flammable materials on or near the cooktop. The fumes could create an explosion and/or fire hazard. Do not use aluminum foil to line surface burner well area. Use aluminum foil only as recommended in this manual. Never use a match or other flame to look for a gas leak. Explosion and injury could result. Know where your main gas shutoff valve is located. When l l l using the cooktop Make sure the utensils you use are large enough to contain food and avoid boilovers and spillovers. Heavy splattering or spillovers left on a cooktop could ignite and bum you. Pan size is especially important in deep fat frying. Check to be sure glass cooking utensils are safe for use on the cooktop. Only certain types of glass, glass-ceramic, ceramic, earthenware or other glazed utensils are suitable for cook-tops without breaking due to the sudden change in temperature. Never leave surface burners unattended at high heat settings. A boilover could result and cause smoking and greasy spillovers that could ignite. Grease l l Grease is flammable. Do not allow grease to collect around cooktop. Wipe spillovers immediately. Do not use water on grease fires. Never pick up a flaming pan. Smother flaming pan by covering with a wellfitted lid, cookie sheet or flat tray. Flaming grease outside of pan can be extinguished with baking soda or, if available, a multipurpose dry chemical or foam-type extinguisher. Care and cleaning l l l Turn pan handles inward, but not over other surface burners. This will help reduce the chance of bums, igniting of flammable materials, and spills due to bumping of the pan. Do not use decorative covers or trivets over the surface burners. l l - READ AND SAVE THESE Do not repair or replace any part of the cooktop unless specifically recommended in this manual. All other servicing should be referred to a qualified technician. Any additions, changes or conversions required in order for this appliance to satisfactorily meet the application needs must be made by an authorized Whirlpoole service technician or Qualified Agency. Disconnect the electrical supply and the gas supply at the shutoff valve near the cooktop before servicing the cooktop. INSTRUCTIONS - 5 Parts And Features This section contains captioned illustrations of your cooktop. Use them to become familiar with the location and appearance of all parts and features. Surface burner grate Surface burner Control panel I I Model and serial number plate (located on the underside of the burner box) Control panel - Left rear control knob Right rear control knob -control Left front knob Right front control knob !5u5u;cre burner 6 NOTE: This cooktop is UL approved for installation over undercounter built-in oven Model RB262PXA. Using Your Cooktop In This Section Page Using the surface burners ................. 7 Page Energy saving tips .............................. 9 To obtain the best cooking results possible, you must operate your cooktop properly. This section gives you important information for efficient and safe use of your cooktop. Using the surface burners Your cook-top is equipped with electric ignitors. Electric ignitors automatically light the burners each time the control knob is turned to LITE. Push in control knob and turn counterclockwise to the LITE position. The clicking sound is the ignitor sparking. Visually Push in and turn check that burner has lit. After the burner lights, turn the control knob to the desired setting. You can set the control knob anywhere between the high and low settings. NOTE: Your cooktop is factory-set for use with Natural Gas. Do not use L.P/Propane Gas. If you wish to convert your cooktop to use L.P./Propane Gas, follow the Installation Instructions. Surface burner markers The solid dot in the surface burner marker shows which surface burner is turned on by that knob. Burner heat settings Use correct burner heat settings (see next page). If the heat setting is too high, it can: l Char bacon and cause curling. l Make eggs tough and crisp at the edges. l Toughen liver, fish and seafood. l Scorch delicate sauces and custards. l Cause a boilover. 7 -- Until you get used to the settings, use the following as a guide. For best results, start cooking at the high setting; then turn the control knob down to continue cooking. l RECOMMENDED USE SElTING 1 l To light the burner. After the LITE l burner lights, turn control back to a desired setting. HI MED l l l LO l To hold a rapid boil. To fry chicken or pancakes. For gravy, pudding and icing. To cook large amounts of vegetables. To keep food warm until ready to serve. NOTE: Do not cook with the control in the LITE position. In case of a prolonged failure power Surface burners with electric ignitors can be manually lighted. Hold a lit match near a burner and slowly turn the control knob to LITE. After the burner lights, turn the control knob to the desired setting. Cookware tips No one brand of cookware people. Knowing something materials and construction select the correct cookware l is best for all about pan will help you for your needs. NOTE: For best results and greater fuel efficiency, use only flat-bottomed cook- l ware in good condition. The pan should have straight sides and a tight-fiiing lid. l Choose medium to heavy gauge l 8 l To start foods cooking. I l To bring liquids to a boil. l l (thickness) pans that are fairly lightweight. The pan material (metal or glass) affects how fast heat transfers from the surface burners through the pan materiil and how evenly heat spreads over the pan bottom. Choose pans that provide the best cooking results. l 1 Handles should be made of a sturdy, heatresistant material and be securely attached to the pan. Pans should be easy to clean. Check to be sure there are no crevices, rough edges or areas where food might collect. Be sure pans do not tip, whether they are full or empty. Use cookware only as it was intended to be used. Follow pan instructions. This is very important for glass cookware because some shoukf be used only in the oven. Other pans are marked as flameware and may be used on the surface burners. Burn, Fire and Explosion Hazard l l l Burner flame should not extend beyond the edge of the cooking utensil. The flame could burn you and cause poor cooking results. Be sure all control knobs are turned to OFF when you are not cooking. Someone could be burned or a fire could start if a burner is accidentally left ON. If the flame should go out while cooking, or if there is a strong gas odor, turr the burners OFF. Wait five minutes for the gas odor to disappear before relighting burner. If gas odor is still present, see safety note on page 3. Failure to follow these precautions could result in explosion or fire. Product Damage Hazard Do not leave an empty utensil, or one which has boiled dry, on a hot surface burner. The utensil could overheat and coukf damage the utensil or cooking product. Home canning information The larger diameter of most water-bath or pressure canners combined with high heat settings for long periods of time can cause damage to the cook-top. To protect your cooktop: l l l l For best results, use a canner which can be centered over the surface burner. Do not place canner on two surface burners at the same time. Too much heat will build up and will damage the cooktop. Start with hot water. This reduces the time the control is set on high. Reduce heat setting to lowest position needed to keep water boiling. Refer to your canner manual for specific instructions. Energy saving tips Although the energy used for cooking is usually a very small percentage of the total energy used in the home, cooking energy can be used efficiently. Here are some tips to help you save energy when using your cooking product: l Use pans with flat bottoms, straight sides and tight-ftiing lids. l Cook with a minimum of liquid or fat to help shorten cooking time. l Preheat pans only when recommended and for the shortest time possible. l l l l Start food on higher heat settings, then set surface burner control on low to finish cooking. Turn on the surface burner only after placing filled pan on the burner grate. Plan your meals for the most efficient use of the cooktop. Start with hot water. This reduces the time the control is set on high. Reduce heat setting to lowest position needed to keep water boiling. 9 Caring For Your Cooktop In This Section Page Page Surface burner grates ...................... 10 Contoured well areas ... .......... ...... .... 10 Surface burners . ............................... 11 Cleaning chart .................... .. ............. 12 Your cooktop is designed for easy care. You can do most cleaning with items found around your home. Cleaning your cook-top whenever spills or soiling occurs will help to keep it looking and operating like new. Bum, Electrical Shock, Fire and Explosion Hazard Make sure all controls are OFF and the cooktop is cool before cleaning. l Do not use oven cleaners, bleach or rust removers. l Do not obstruct the flow of combustion and ventilation air. l Keep appliance area clear and free of combustible materials, gasoline and other flammable vapors and liquids. Failure to follow these guidelines could resuft in burns, electrical shock, fire or explosion. l Surface burner grates 1. Make sure all surface burners are off and the surrounding parts are cool. 2. Lift off the surface burner grates. 3. Wash the grates with warm, soapy water or in a dishwasher. Use a nonabrasive, plastic scrubbing pad for cooked-on foods. Rinse and dry well. 4. Replace burner grates. Contoured well areas The contoured well area is a recessed area located around each burner. If spills occur in the contoured well section: 1. Blot up spill with a damp sponge. 2. Wipe with a clean, damp sponge and dry. 10 When cleaning the cooktop area or around the burner base, use care to prevent damage to the ignitor. If a sponge should catch the metal ignitor electrode, it could damage or break the electrode. lf the electrode is damaged or broken, the surface burner will not light. When cleaning the cooktop, leave the burner cap in place to protect the electrode from possible damage. Surface l l l l I nitor e9 ectrode burners Burner cap The burner caps should be routinely removed and cleaned. Always clean burner caps after a spillover. Keeping the burner caps clean prevents improper ignition and an uneven flame. For proper flow of gas and ignition of the burner, DO NOT ALLOW SPILLS, FOOD, CLEANING AGENTS OR ANY OTHER MATERIAL TO ENTER THE GAS TUBE OPENING. Gas must flow freely through the small hole in the brass orifice for the burner to light properly. This area must be free of any soil and be kept protected from boilovers or spillovers. ALWAYS keep the burner caps in place whenever a surface burner is in use. Occasionally check the burner flames for proper size and shape as shown. A good flame is blue in color. If flames lift off ports, are yellow, or are noisy when turned off, you may need to clean the burners. To clean burners: 1. Lift the burner cap straight up from the Tabs -1 -- lgnitor electrode Gas tube F-opening Typical surface burner flame at highest oettlng burner base. 2. Remove the trim ring. 3. Clean burner cap and trim ring with warm, soapy water and a sponge. You can also clean with a nonabrasive scrubbing pad or cleanser. Do not clean burner cap or trim ring in a dishwasher or selfcleaning oven. 4. If the gas tube opening or the orifice, located inside the opening, has become soiled or clogged, use a cotton swab or a soft cloth to clean the area. Then use a small-gauge wire or needle to remove cooked-on soil. 11 5. If ports are clogged, clean with a straight pin. Do not enlarge or distort port. Do not use a wooden toothpick. If adjustment is needed, call a qualified technician for service. 6. After cleaning the gas tube opening and ports, replace the trim ring and burner cap. under cap are properly aligned and leveled. Place cap on burner base with tabs fitting in slots on either side of gas tube opening (see illustration on page 11). 7. Turn on the burner to determine if it will light. If the burner does not light after cleaning, contact an authorized (Trim ring must be replaced over burner base before replacing burner cap. Do not operate burners without trim rings in place.) Cleaning To replace burner cap, make sure tabs Whirlpoole service technician. Do not service the sealed burner yourself. chart Use the following table to help you clean all parts of your cooktop. PART Control knobs WHAT TO USE Sponge and warm, soapy water HOW TO CLEAN l l l l Control panel and trim Sponge and warm, soapy water l l OR Paper towel and spray glass cleaner l l Tempered glass cooktop surface (other than control panel) Surface burners, grates, caps, trim rings, and contoured well area 12 Sponge and warm, soapy water or paper towel and spray glass cleaner l l l Turn knobs to OFF and pull straight away from control panel. Wash, rinse and dry thoroughly. Do not soak. Do not use steel wool or abrasive cleansers. They may damage the finish of the knobs. Replace knobs. Make sure all knobs point to OFF. Wash, rinse and dry thoroughly. Be sure to wring excess water from sponge before wiping around controls. Excess water in or around controls may cause damage to the cc&top. Do not use steel wool or abrasive cleansers. They may damage the finish. Do not spray cleaner directly on panel. Apply cleaner to paper towel. Wipe off regularly when cooktop is cool. If soap or detergent solutions are used, rinse thoroughly to prevent filmy residue. Dry with a soft cloth. See pages 1 O-l 2 for cleaning instructions. If You Need Assistance Or Sewice This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request. 1. Before calling for assistance ... Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call. PROBLEM Nothing will operate POSSIBLE CAUSE SOLUTION Cooktop is not properly connected to gas and electrical supplies. Contact an authorized Whirlpool@ service technician to reconnect cooktop to gas and electrical supplies. (See Installation Instructions.) A household fuse has blown or a circuit breaker has tripped. Replace household fuse or reset circuit breaker. Controls are not set correctly. Reset controls, if needed. The flow of combustion and/ or ventilation air to the cooktop is blocked. Remove blockage to airflow to and around cooktop. Cooktop is not wired into a live circuit with proper voltage. Wire the cooktop into a live circuit with proper voltage. (See Installation Instructions.) A household fuse has blown or a circuit breaker has tripped. Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see we 8). Burner ports are clogged. Clean with a straight pin (see page 12). Burner flames are uneven Burner ports are clogged. Clean with a straight pin (see page 12). If this fails, call an authorized Whirlpool service technician for service. Burner flames Air/gas mixture is incorrect. Contact an authorized Whirlpool service technician to check air/gas mixture. Burner fails to light lift off ports, are yellow, or are noisy when turned off continued on next page 13 PROBLEM POSSIBLE CAUSE SOLUTION Burner makes popping noise when on Burner is wet from washing. Let dry. Control knob(s) will not turn You are not pushing in before turning. Push control knob(s) in before turning to a setting. Cooking results are not what you expected The cooktop is not level. Level cooktop. (See Installation Instructions.) The recipe has never been tested or is not from a reliable source. Use only tested recipes from a reliable source. The pans are not the type or size recommended in the recipe. Refer to a reliable cookbook for recommended pan type and size. Flame size does not fit the cooking utensil being used. Adjust flame size to fit cooking utensil. 14 2. If you need assistance ... Call Whirlpool Consumer Assistance Center telephone number. Dial toll-free from anywhere in the U.S.A.: 1-800-253-1301 and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area. If you prefer, write to: Mr. William Clark Consumer Assistance Representative Whirlpool Corporation 2000 N State Route 63 Benton Harbor, Ml 49022-2692 Please include a daytime phone number in your correspondence. 3. If you need service 01. ‘APPLIANCE-HOUSEHOLDMAJOR, SERVICE L REPNR - Ssa’ WhIrlpool AppYances or Aufbrlmd WhIrlpool Smvlca (Exampk.’ m ssiv*e CO.) ‘WMHWO DRYER& YNMNES SERVICE replace- FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool@ appliance. FSP replacement parts will fii right and work right, because they are made to the same exacting specifications used to buikf every new Whirlpool appliance. To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2. 5. If you are not satisfied how the problem was solved . . . l ... Whirlpool has a nationwide network of authorized Whirlpool@ service !XRYlCE companies. Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your telephone directory Yellow Pages under: 9 4. If you need FSP ment parts . . . l l with Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry. Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem. Major Appliance Consumer Action Panel 20 North Wacker Driie Chicago, IL 60606 MACAP will in turn inform us of your action. & L REPAIR -SW: Whirlpool Appllancss M AuthorI& Whklpool Ssrvlca (Example: mz smvka Co.) 15 WHIRLPOOL@’ GasCooktop Warranty LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR FULL ONE-YEAR WARRANTY FSP@ replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Whirlpool service company. From Date of Purchase WHIRLPOOL WILL NOT PAY FOR A. Service calls to: 1. Correct the installation of your cooktop. 2. Instruct you how to use your cooktop. 3. Replace house fuses or correct house wiring or plumbing. 4. Replace owner accessible light bulbs. B. Repairs when your cooktop is used in other than normal, single-family household use. C. Pickup and delivery. Your cooktop is designed to be repaired in the home. D. Damage to your cooktop caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool. E. Repairs to parts or systems caused by unauthorized modifications made to the appliance. Ye3 WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange. If you need service, first see the “If You Need Assistance Or Service” section of this book. After checking “If You Need Assistance Or Service,” additional help can be found by calling our Consumer Assistance Center telephone number, l-800-253-1301, from anywhere in the U.S.A. Prhted on mcphd paper10% podanumr wasle 50% r-rsd mdsrlnls PART NO. 811 OP21360/4381501 0 lee4 Wnrlpod Corporation e Fl~~l~srsd Traderrmrb’lM Trademark d Whirlpool. U.SA. Phtad In USA.