TABLE OF CONTENTS
Page
INTRODUCTION
Special Features
Parts Check List
...............................................................................................................1
..............................................................................................................
2
...............................................................................................................
3
...........................................................................................4
........................................................................ 7
......................................................................................9
.........................................................................................................
11
..........................................................................................................
15
..................................................................................................
16
..................................................................................................17
..........................................................................................18
BASIC OPERATION ...................
.
................................................................................20
ADVANCED FUNCTIONS .................................................................................................
21
FCC AND IC REGULATIONS
IMPORTANT SAFETY INSTRUCTIONS
REPLACING THE BATTERIES
GElTlNG STARTED
THE LCD DISPLAY
THE HANDSET LAYOUT
THE BASESET LAYOUT
QUICK REFERENCE GUIDE
CID With Call Waiting .........................................................................................................
21
Switching Calls ..................................................................................................................
21
Temporay Tone ..................................................................................................................
21
Programming The Ringer ..................................................................................................
21
Changing Ringer Types .....................................................................................................
21
Turning Off The Ringer ......................................................................................................
22
Checking The Ringer Type .................................................................................................
22
CLWDEL Key Function ......................................................................................................
22
Advanced Dialing ...............................................................................................................
22
MEMORY DIALING
23
Storing Speed Dial Numbers .............................................................................................
23
Dialing From Memory ........................................................................................................
24
24
Changing Stored Numbers .................................................................................................
Deleting Stored Numbers ..................................................................................................
24
25
Storing Special Codes .....................................................................................................
CID-CALLER ID
26
26
CID-CALLER ID ................................................................................................................
Receiving and Storing Calls ..............................................................................................
26
26
Dialing From CID Memory ...............................................................................................
Out Of Area Calls ............................................................................................................
27
"Private" Calls ......................................................................................... ........................27
Transmission Error ...........................................................................................................
27
Reviewing Numbers ..........................................................................................................
28
Deleting Numbers .............................................................................................................
29
30
SPECIAL MESSAGE INDICATION
.........................................................................................................
...............................................................................................................
.................................................................................
MAINTENACE ..................................................................................................................
31
32
IN CASE OF DIFFICULTY ...............................................................................................
34
WARRANTY .....................................................................................................................
TECHNICAL SPECIFICATIONS ....................................................................................35
.
;
INTRODUCTION
INTRODUCTION
Congratulations! You have purchased
one of the most sophisticated cordless
telephones on the market! The VTech
VT 1910c has been designed to offer
a new standard in cordless telephone
technology.
Unlike most other cordless phones, the
VTech VT 1910c digitizes your voice
using advanced ADPCM digital voice
coding to provide noise and distortion
free performance. In most conditions
you will not be able to tell you are using
a cordless phone. Gone are the
annoyances of static, interferenceand
having to listen to other people's
conversations on your cordless phone.
The VTech VT 1910c scrambles your
voice before it transmits it. This allows
you the security of knowing that no one
can tune in and eavesdrop on your
conversations.
The VTech VT 1910c decodes and
displays name and number Caller ID
(CID) information where available and
when subscribed to.
The alphanumeric display will show both the
name and number of the calling party.
Up to 24 name characters or 11 phone
number digits can be displayed on the
LCD.
With the VTech VT 1910c the user can
easily answer a call on the handset by
simply pressing any key other than the
OFF, MUTE or Volume Keys. This is
very useful in a dark environment, so
that the user does not have to fumble
around looking for the PHONE key to
answer the call.
The VTech VT 1910c also provides
a one-way Pagelfind. Pressing the
base PAGE key will cause the handset
to ring in a mannerwhich distinguishes
it from normal incoming ringing. This
can be used to alert the handset user
or to simply locate the handset in the
event that it is misplaced.
The VTech VT 1910c uses special
memory in both the base and handset
which is not susceptible to power
failures. This provides permanent
storage of all speed dial numbers, CID
information as well as the base and
handset security codes.
When a spare battery is installed in the
base unit, the VTech VT 1910c uses
this battery to provide operational
backup in case of power failure. In this
way you have access to all normal
phone functions during a total power
outage. Calls can still be placed and
received without interruption. More
than 5 hours backup will be possible
with a fully charged battery in the base
unit.
The VTech VT 1910c also informs you
that another extension is currently offhook on the same phone line. The
phone will also alert you when you are
Out of Range even when you're not
using the phone!
SPECIAL FEATURES
900 MHz Operation.
Fully Digital Link between Handset
and Base with ADPCM voice coding.
Digitally-Scrambled Voice Communication.
Name / Number CID display.
2 row by 12 character 5x7 dot
matrix alpha-numeric LCD.
50 CID memories.
Backlit LCD on the handset.
Backlit handset keypad.
20 location Programmable Memory
for 20 Digit Phone Number.
10 Channel Operation with auto
channel selection.
Out-of-Range indication while the
handset is in use or in standby
mode.
Removable handset battery pack.
Spare battery charger in the base
unit.
Complete battery back-up in case
of 'power failure (with spare battery
installed in base).
Easy answer - When the phone
rings simply press any key other
than OFF, MUTE, or the Volume
Keys on the handset to answer.
Auto hang up when returning the
handset to the base cradle.
Extension in use indicator.
24 Bit Digital Security Code for
16.8 million combinations.
DTMF and Pulse Dialing.
Low Battery Detect and Warning
indicator.
Handset Power Saving for 7 days
Standby time 7.0 Hours continuous
talk time.
Volume Adjust on Handset.
REDIAL, HOLD, PAGE and MUTE.
Hearing-Aid Compatible Receiver.
Detachable power supply.
Non-volatile storage of security
code and speed dial memories.
Programmable Ringer Types.
This manual is designed to make you
familiar with the VTech VT 1910c. We
strongly recommend you read the
manual before using your phone.
FCC and IC REGULATIONS
INTRODUCTION
Parts Check List
1. Base unit, Handset and AC adapter
2. One-Line Telephone Cord
3. Battery Pack
4. Mounting screws for wall mounting
5. Wall mount accessory
To purchase replacement battery
packs, call VTECH Communications
at 1-800-624-5688. In Canada, call
VTECH Electronics at 1-800-2677377.
This equipment complies with Parts 15
and 68 of the Federal Communications
Commission (FCC) rules for the United
States. It alsocomplieswith regulations
RSS210 and CS-03 of Industry and
Science Canada. Operation is subject
to the following two conditions: ( I ) this
device may not cause interference,
and (2) this device must accept any
interference, including interferencethat
may cause undesired operation of the
device.
A label is located on the underside of
the base unit containing eitherthe FCC
registration numberand Ringer Equivalence Number (REN) or the IC
registrationnumber and Load Number.
You must, upon request, provide this
information to your local telephone
company.
This equipment is compatible with
inductively coupled hearing aids.
Should you experience trouble with this
telephone equipment, please contact:
HANDSET
BASE UNIT
WALL MOUNTING
BRACKET
u
al-=
TELEPHONE LINE CORD
The equipment has been tested and
found to comply with part 15 of the FCC
rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used
in accordance with the instructions,
may cause harmful interference to
radiocommunications. However,there
is no guarantee that interference will
not occur in a particular installation. If
this equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try and correct
the interference by one or more of the
following measures:
-
n
AC POWER ADAPTER
VTECH COMMUNICATIONS
SERVICE DEPT. at 1-800-624-5688.
In Canada, call VTECH Electronics at
1-800-267-7377.
FCC Part 15
Warning: Changes or modifications to
this unit not expressly approved by the
party responsible for compliance's
could void the user's authority to
operate the equipment.
BATTERY PACK
WALL MOUNTING
SCREWS and CAPS
For repairlwarranty information. The
telephone company may ask you to
disconnect this equipment from the line
network until the problem has been
corrected.
-
Reorient or relocate the receiving
antenna.
Increase the separation between
the equipment and receiver.
Connect the equipment into an
outlet or on a circuit different from
that to which the receiver is
connected.
Consult the dealer or an
experienced radiorrV technician
for help.
FCC Part 68
The FCC requires that you connect
your cordless telephone to the
nationwide telephone network through
a modular telephone jack (USOC
R J l l C , R J I I W or RJ14).
Your telephone company may
discontinue your service if your
equipment causes harm to the
telephone network. They will notify you
in advance of disconnection, if possible.
During notification,you will be informed
of your right to file a complaint with the
FCC.
Occasionally,yourtelephone company
may make changes in its facilities,
equipment, operation, or procedures
that could affect the operation of your
equipment. If so, you will be given
advance notice of the change to give
you an opportunity to maintain
uninterrupted service.
The base unit contains no user
serviceable parts.
The handset
contains a user replaceable battery
pack.
If it is determined that your telephone
equipment is malfunctioning, the FCC
requires that it not be used and that
it be unplugged from the modular jack
until the problem has been corrected.
Repairs to this telephone equipment
can only be made by the manufacturer
or its authorized agents or by others
who may be authorized by the FCC.
For repair procedures, follow the
instructionsoutlined under the VTECH
Limited Warranty.
This equipment may not be used on
coin service provided by the phone
company or Party Lines.
The REN is useful in determining the
number of devices you may connect
to your telephone line and still enable
the devices to ring when you receive
a call. The general rule is that the REN
value should not exceed 5.OA total;
however, contact your local telephone
company for the specific number in
your area.
IC (Industry Canada)
This telephone is registered for use in
Canada.
Notice:The LOAD NUMBER (LN)
assigned to each terminal
device denotesthe percentage
of the total loadto be connected
to a telephone loop which is
used by the device, to prevent
overloading. The termination
of a loop may consist of any
combinationof devices subject
only to the requirementthat the
sum of the load numbers of all
devices not exceed 100.
Notice:The Industry Canada label
identifies certified equipment.
This certification means that
the equipment meets certain
telecommunications network
protective, operational and
safety requirements. The
Department
does
not
guarantee the equipment will
operate to the user's
satisfaction.
Before installing this equipment, users
should ensure that it is permissible to
be connected to the facilities of the
local telecommunications company.
The equipment must also be installed
using an acceptable method of
connection. The customer should be
aware that compliance with the above
conditions may not prevent degradation
of services in some situations.
Repairs to certified equipment should
be made by an authorized Canadian
maintenance facility designated by the
supplier. Any repairs or alterations
made by the user to this equipment,
or equipment malfunctions, may give
the telecommunications company
cause to request the userto disconnect
the equipment.
Users should ensure for their own
protection that the electrical ground
connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are
connected together. This precaution
may be particularly important in rural
areas.
Caution: Users should not attempt to
make such connections
themselves, but should
contact the appropriate
electrical
inspection
authority, or electrician, as
appropriate.
Your VTech VT 1910c is designed to
operate at the maximumpower allowed
by the FCC and IC. This means your
handset and base unit can
communicate only over a certain
distance - which will depend on the
location of the base unit and handset,
weather, and the construction and
layout of your home or office.
If you move the handset out of range
during a phone conversation, you will
hear an 'Out of Range' tone to tell you
to move closer to the base. If you do
not move within range within 25
seconds the 'call is automatically
disconnected.
If you move out of range when the
handset is in standby mode, it will give
an 'Out of Range' tone to tell you that
the handset will not be able to receive
or place calls.
Charging the handset batteries
The handset of your VTech VT 1910c
cordless telephone is powered by a
rechargeable battery pack. It charges
automatically whenever the handset is
in the base. You should charge the
battery pack for 16 hours when you first
receive your phone. You'll know the
battery pack needs charging when:
The phone beeps when you press
the PHONE key.
The low battery message is
displayed:
The handset seems completely
dead, the LCD is completely clear
and the handset does not beep
when you press the keys.
To Charge The Battery Pack
To charge the battery pack, place the
handset in the base unit. The CHARGE
indicator will light to show the handset
is seated properly and the battery pack
is charging. It is recommendedthat the
battery pack be charged for at least 8
hours. You can use your telephone
before that with diminished capacity,
but it is best to charge the battery fully.
It will take several recharge cycles to
maximize the charge capacity of your
batterypack. The maximum battery life
between charges is 7 hours of
continuous talk time or 7 days of stand
by.
Alternatively, if you have purchased a
Spare battery pack and it has been
charging in the base unit, simply
exchange the drained handset battery
pack with the fully charged replacement battery pack from the base
charger. Place the drained handset
battery pack into the base charger so
that it-will charge.
The base spare battery charger does
NOT charge a battery PACK as quicklv
as the main handset battery charge;.
A full charge requires 24 hours.
IT'S IMPOSSIBLE TO OVERCHARGE THE BAlTERY PACK
The battery pack can be recharged
many times but if you get a low-battery
signal even after 8 hours of charging
in the base cradle (or 24 hours in the
base spare batterycharger),the battery
pack(s) should be replaced.
To purchase replacement battery
packs, call VTECH Communications at
1-800-624-5688. In Canada, call
VTECH Electronics at 1-800-2677377.
Replacing The Handset Battery Pack
2. Discard the old battery pack. Don't
put the old battery pack in a trash
compactor or a fire - it could burst.
3. Place the new battery pack in its
housing with the metal contacts
facing down.
-
J
I
1
J
PLACE THE NEW
E A T E R Y PACK
INTO THE
BATTERY
COMPARTMENT
PLEASE NOTE THE
CORRECT POSlTlON
OF THE EATERY
PACK WHEN
CHANGING EATERY
4. Replace the battery case cover by
sliding the cover upwards.
SLIDE IN THE
BATTERY
COVER
Follow the steps below:
1. Remove the battery case cover by
pressing on the ridged lines and
sliding downward.
PRESS and
SLIDE
DOWNWARD
To Reduce the Risk of Fire or Injury
to Persons, Read and Follow the
Instructions
1. Use only VTECH rechargeable
battery pack.
2. Do not dispose of the battery in a
fire. The cell may explode.
IMPORTANT: Do not dispose of this
battery into household garbage. For
information on recycling or proper
disposal, consult your local solid waste
collection or disposal organization.
3. Do not open or mutilate the battery.
Released electrolyte is corrosive
and may cause damage to the
eyes or skin. It may be toxic if
swallowed.
4. Exercise care in handling batteries
in order not to short the battery
with conducting materials such as
rings, bracelets, and keys. The
battery or conductor may overheat
and cause burins.
To purchase replacement battery
packs, call VTECH Communications at
1-800-624-5688. In Canada, call
VTECH Electronics at 1-800-2677377.
5. If the new battery pack is not
already charged, place the handset
in the cradle of the base unit to
allow it to charge for 16 hours.
Check for a dial tone. After the
batteries are charged, pick up the
handset. Now press PHONE on the
handset. "PHONE ON" will appear on
the LCD, and you will hear a dial tone.
If not, see 'IN CASE OF DIFFICULTY'
on page 32.
Setting Up Your VTech VT19lOc
1. Choose an area near an electrical
outlet and a telephone wall jack.
2. Connect your telephone Line Cord.
AC Power Adapter
Plug the AC power adapter into an
electrical outlet and the DC connector
to the back of the base unit.
SETTING UP YOUR
VT1910C
-TONE PULSE
SELECTION
CAUTION:
1. Never install telephone wiring
during a lightning storm.
Charge the handset battery pack
before use. The batterypack recharges
automatically whenever the handset is
in the base unit. ,The batteries must
be charged for 16 hours before using
your phone for the first time.
A
Setting the ToneIPulse Switch
TheTONEJPULSEswitch is located on
the bottom of the base unit and is
factory set to TONE. If you have touch
tone service, do not change the switch
setting. If you have rotary (Pulse)
service, set the switch to PULSE.
locations unless the jack is
specifically designed for wet
locations.
3. Never touch uninsulated telephone
wires or terminals unless the
telephone line has been
disconnected at the network
interface.
4. Use caution when installing or
CAUTION:
Use CLASS 2 POWER SUPPLY
ONLY and use 9V DC.
Handset Ringer
The handset ringer is programmed ON
as the factory default setting. Refer to
PROGRAMMING THE RINGER on
page 21 for more information.
2. Never install telephone jacks in wet
modifying telephone lines.
Fill in the telephone number card on
WALL INSTALLATION USING
MOUNTING SCREWS PROVIDED
Tools You Will Need: A hammer, a
nail, a pencil or ballpoint pen, a Phillips
head (+) screwdriver, and the Wall
Mounting Template included in the
back of this booklet.
1. Choose a spot near an electrical
outlet and a telephone jack.
Your phone requires a modular
telephone jack and a standard
electrical outlet (120v AC). The
power cord is six feet long; make
sure there is an electrical outlet
within reach of the base. The
outlet should not be controlled by
a wall switch. If the switch is ever
turned off, the phone will not
operate.
2. Choose and mark the mounting
position.
The mountingscrews should screw
into a wooden stud within the wallthey will not hold securely in
wallboard alone. Locate a wall
stud in the area where you want to
install your telephone. Use the
Wall- Mounting Template and a
pencil to mark the screw positions
on the wall over the stud (Figure
1). Put the template aside.
3. Install the mounting sleeves and
screws.
Start the screw holes by lightly
tapping a nail into the marks you
made on the wall. Remove the nail
from the wall. Now slip the
mounting sleeves onto the screws
-
USING THE WALL MOUNT
ADAPTOR
1. Position the wall mount bracket
on the base.
Line up the tabs on the wall mount
adaptor with the holes on the
bottom of the base (Figure 1).
Snap the wall mount bracket firmly
in place.
2. Mount the base on the wall.
-
Figure 1
Position the base so the mounting
studs will fit into the holes on the
bottom of the base. Position the
power cord to extend down the wall
the phone is to be mounted on.
Slide the base down on the
mounting studs until it locks into
place.
Figure 1
3. Connect the telephone line cord.
The telephone line cord has a
snap-in plug at each end. lnsert
one of the plugs into the jack on the
bottom of the base. lnsert the other
end of the plug into the wall jack.
4. Plug the ac adaptor on the
power cord into an electrical
outlet (Figure 2).
Figure 2
as shown, with the smaller end of
the sleeve toward the screw head.
lnsert the screws into the holes you
started. Tighten the screws until
the larger end of the mounting
sleeve is flat against the wall
(Figure 2).
5. Set the TONUPULSE SWITCH
on the base unit.
If you have touch tone service on
phone line, set the switch to
TONE. If you have rotary service,
set the switch to PULSE (Figure 3).
TONE PULSE
SELECTION
gure 3
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THE BASE UNIT LAYOUT
THE BASE FEATURES
Here's a brief guide to the features and
functions of your VTech VT 1910c
cordless telephone:
TO MUTE A CALL
Press (SE
on the)
handset to
disable the handset microphone.
SET-UP
Connect telephone line cord to
base unit and telephone jack.
Press (E
again
) to return to
normal operation.
Plug AC adapter into a standard
electrical outlet
Set Dial Mode switch to PULSE or
TONE. The unit is factory set to
TONE.
AC POWER JACKPHONE CORD JACK
]
TONEIPULSE SELECTOR 7
ANTENNA
POWER
INDICATOR
IN USE
INDICATOR
CHARGING
INDICATOR
SPARE BATT
INDICATOR
PAGE KEY
MEMORY
DIALING CARD
SPARE BATTERY CHARGING
Let handset battery pack charge
for 16 hours before first use.
MAKING CALLS
Press the
key on the
handset. When the "PHONE ON"
indicator is displayed and you hear
a dial tone, dial the number.
(m)
TO PAGE THE HANDSET
To age from the base, press
(&].
To cancel the PAGE either press
again on the base or press
STORING:
The phone should be OFF.
Enter the number vou wish to store
on the LCD up to a maximum of 20
diaits.
THE PHONE SHOULD BE
Enter the number to be dialed on
the LCD and then press the PHONE
key.
ANSWERING CALLS
To answer a call on the handset,
press any key other than
(WE),
or the Volume Keys on the
handset. The handset will not
auto-answer when lifted off the
base cradle.
m,
HANGING UP
Press (OFF) on the handset or
place the handset in the base
cradle to hang up a call.
TO PLACE A CALL ON HOLD
Press (*)
on the handset
to place an active call on hold.
Press
again to return to
the call.
OFF
ENTER THE TELEPHONE
NUMBER YOU WISH TO
STORE
PRESSYOU WILL SEE
~FOGRFIM
@CRT ION
>"sJ
-- j
ENTER MEMORY
LOCATION (01 20)
-
Press (KG].
Enter the two digit memory location
(01 .. 20), the unit will store the
number, emit a happy tone to
confirm successful programming
and exit program mode.
MEMORY DIALING:
1 I 0W
II MEMORY DIALING
To view the time and date of the
call press and hold the 7
key.
The time and date will be shown
along with the phone number. You
will see something like:
NOTE: There are two different ways
to dial a number:
PRESS-
PRESSW
YOU WlLL SEE
-
~
Press the
Press
(M)
key and wait
for dial tone. Then dial the number
you want.
1. Press the
ENTER MEMORY
LOCATION (01 20)
-
MAKING CALLS
You can make calls directly from the
handset whether you are at the base
or away from it.
[m~
key. )
m.
Enter the memory location of the
numbers you wish to dial (01...20).
The number will be displayed on
the LCD and will be dialed.
-
CID CALLER ID
To view information stored in CID
memory, press (CID) on the
handset.
As long as the key is held down.
To view other calls, scroll backwards
and forwards by using the A (*)
and v (*) keys.
To view additional dlgits not shown
on the display, press the -. (9) key
To exit press
m.
USING REDIAL
Press the
key, then
L
)-(
to automatically redial
out the last number you dialed.
(m~]
Press L
)-(
so that the
number is shown on the display
key.
and then press the
(m)
HOLD
press
to put a call on hold.
To return to the call, press
key again
The display will show the most
recent call received.
2. Enter the number onto the display
first, then press theE
)-(
key.
This will dial the number that is
displayed on the LCD after 2
seconds. See "ADVANCED
DIALING" on Page 22
If you make a mistake when dialing,
press
to hang up, then press
the PHONE key to get the dial tone
again.
DISCONNECTING
To end a call, either place the handset
back in the base, or press
on
the handset.
OFF MODE (STANDBY)
When the unit is OFF the display will
be clear.
VOLUME CONTROLS
The handset has a digital volume
control.
The volume controls for the handset
are located on the side of the unit.
Press the A (up) or
(down) keys
to increase of decrease the volume.
Holding either key down will
continuouslychangethevolume setting.
The ear piece volume level indicator
will change accordingly.
v
FLASH
You can use your Vtech VT 1910c
cordless phone with services such as
Call Waiting. Instead of pressing the
switch-hook (as you would on a regular
phone) press theE
]-(
key.
REDIAL
To REDIAL the last number you dialed,
[ ) k e y , then press
phone will automatically
dial the number. The number will be
shown on the display.
CLEARING THE DISPLAY
The display can be cleared by pressing
and holding the CLEAWDEL key down
until the display clears.
MUTE
Press
on the handset
to disable the handset microphone.
Press
again to return to
normal operation.
RINGER MUTE
Press
on the handset
during incoming ringing will disable
the ringer for the duration of the
call.
(Kq
CID WITH CALL WAITING
If during a normal phone call another
call comes in with CID information,
notification beeps will be heard in the
handset earpiece.
or place
To end the call, press
the handset back in the base. The
phone will automatically go back to
selI service.
rotarv (dial-~ul
The new CID information will be
displayed on the LCD for 10 seconds
and will then be stored in memory.
TO SWITCH OVER TO
THE NEW CALL
PRESS-
TO SWITCH BACK TO
THE FIRST CALL
PRESSAGAIN
-
TEMPORARY TONE
DIAL YOUR CALL
NUMBER
PRESS @
Switching calls
To switch over to the new call,
press the phone key, the first call
is put on hold.
To switch back to the first call,
press t h e ( p X ~ ) k e again.
~
SWITCHING CALLS
The handset LCD will show the ringer
tvDe selected:
(m)or
Press
Turning Off The Ringer
To turn off the ringer do the following
PRESS THE NUMBERS
OR SYMBOLS
PRESS
TURNING OFFTHE
RINGER
To select a different ringer type do the
PRESS @
PRESS
PRESS
@
a
Checking The Ringer Type
To test the present ringer type, do the
followina:
Temporary Tone
If you have a rotary (dial-pulse)
telephone service, (TONEIPULSE
switch is set to PULSE), this feature
allows you to enter special codes and
tones to operate answering machines,
use electronic bankingservices, calling
cards, or other special services.
First, dial the call normally. Then
activate the Temporary Tone feature
by pressingTONE (the * key). You can
then press the numbersorsymbolsyou
need, and your phone will send the
proper signals.
e m )
The delete function is also used to
delete CID and speed dial memories,
see DELETING STORED NUMBERS
on page 24, and
DELETING
NUMBERS on page 29.
PRESS
Programming The Ringer
he-handset ringer is capable of four
different types of ringer tones . The
following section details how to select
different ringer types and how to turn
off the handset ringer.
Changing Ringer Types
To program, the handset must be OFF.
to exit.
CLRIDEL Key Function
The CLEAR and DELETE functions
can be accessedseparatelydepending
on how long the key is held down. For
example, to clear the last digit entered
on the display, press t h e ( ~ m ~ )
key for less than 1 second. Press and
hold the
key for more than
1 second to completely clear the LCD.
CHECKING THE RINGER
TYPE
PRESS G 3
PRESS @
PRESS
@ AGAIN
PRESS
Advanced Dialing
There are two different ways to dial a
number:
1. Press the
key and wait
for a dial tone. Then dial the
number you want either manually,
using MEMORY (MEM) dialing,
CID dialing or REDIAL.
(m)
2. Enter the number you wish to dial
on the display first. Then press the
(PHONE) key. This will dial the
number which is displayed on the
LCD after 2 seconds.
NOTE: The phone will dial any number
which is shown on the display,
If you do not want to dial the
number shown on the LCD, it
can be changed by:
(m)
1-(
Press
Press: 1 for
2 for
3 for
4 for
ringer type 1
ringer type 2
ringer ;type 3
ringer type 4
0 for ringer off (ringer disabled)
or
to exit.
Press and hold
until
the display is cleared, then dial
normally.
Wait for the dis lay to clear, then
and enter the
press
number you wish to dial.
7-(
The VTech VT 1910c is capable of
memory dialing. You can dial by
pressing the memory location in which
the number was stored.
Dialing From Memory
PressJ-P(
to get a line.
Press
, you're prompted to
enter a speed dial location number:
If you wish todial the number stored
in a particular memory location (e.g.
15) then do the following:
1. Press the
key to get a
dial tone.
2. Press
. You will be
prompted to enter a location
number.
3. Enter the memory location you
wish to dial. E.g. 15. The number
stored at that location will be
shown on the display and will
automatically be dialed.
You can also review the contents
of the memory locations when you
are not connected to a line. When
the phone is off you can scroll
through the memory locations by
using the a (
) and V ( # )
keys. If you wish to dial out a
Enter the memory location (01..20)
you wish to store the number in. As
soon as the second memory
location digit is entered, the unit will
emit a happy tone (a short series
of beeps) to confirm successful
programming and exit program
mode.
The phone will exit MEMORY
mode and dial the number
displa ed. Otherwise, p r e s s 0
or
to exit MEMORY mode.
If programmingis unsuccessfulthe unit
will display:
(m~)
&&o )
(OQO)
@
)-(
)
Enter a 2 digit location number
(01-20)
The number stored in that location
will be displayed and immediately
dialed.
Or
Beginning from standby mode,
press(MEM)followed by a 2 digit
location number (01-20).
Press
again to exit rnem
mode and leave the number on the
display.
Note that if digits were on the
display prior to entering mem
mode, the contents of the speed
dial memory will be appended to
those digits. For example, if 1503
was on the LCD and the contents
of the memory location is 6438981,
then the display would show the
following upon exiting mem mode:
STORING SPEED DIAL
NUMBERS
DIALYOUR PHONE
WMBER
(
0
-
6ii)
~g-eJ1
OQO
PRESS LOCATION
PRESS
*
&
Storing speed dial numbers
To program a speed dial location, do
the following:
With the phone OFF, enter the
telephone number you wish to
store. (20 Digits Maximum).
Enter program mode by pressing
PROG. The display will show the
following:
.... r;".:
p-1pi k..! p:;
.:.. "., ...f 131 ..............
. I I.......
1. P-CI i..
I I. ....I.......
I::
i:;?
:
i
:
I:;:!
: urn :
-nm
a. . .
j::!
m........
: :
:
Unsuccessful programming can result
from not correctly completing the
programmingsequence. For example,
if after entering a number on the LCD
and entering program mode, the OFF
key were pressed instead of entering
a valid memory location, the
programming incomplete message
would appear. If this message appears,
simply repeat the programming
sequence.
NOTE:
The ability to temporarily add memory
contents to digits already entered on
the display operates in the same way
for CID and speed dial memories.
In this way, long distance and area
codes (for example, 1503) can be
entered on the LCD and can preface
numbers recalled from CID memory
before dialing.
This is important
because only the last 7 digits of any
number are displayed when dialing
from CID memory.
Changing Stored Numbers
To change or replace a stored number
simply enter the new number on the
display and store it in the memory
location you wish to change.
Deleting Stored Numbers
Press
. The display will
change to "SPEED DIAL
LOCATIONEnter memory location number
-".
will change to "LOCATION XX
DELETED".
~ r e s s to
m finish.
,.
Press (PHONE), the number on the
display will be dialed after a 2
second pause.
NOTE:
Stored numbers are retainedin memory
even if the base loses its power or the
handset battery is removed.
Storing Special Codes
To insert a ause in a phone number,
press
at the appropriate point
when entering the number on the LCD.
This inserts a 1.5 second pause. A
" p " appears in the display to show
For longer pauses, press
or more times. Each press
makes the pause 1.5 seconds longer
and is treated as a stored digit.
0
If your phone is connected to a PBX
you can store the PBX access
number and a pause before the
phone number. For example, to store
9-PAUSE-555-1234 in memory location
08, do the following:
3. Dial 5551234
4. Press (KG]
5. Enter 08
-
CID CALLER ID
Your VTech VT 1910c cordless phone
has an additional feature in that it can
display both the name and the number
of the person calling before you answer
the phone.
The unit is designed to store and
display specific information provided
by your local telephone company to
subscribers of the "Caller Information
and IdentificationService" (CID). When
CID service is active, your telephone
company transmits to you certain
information between the first and
second rings of each call. This
information includes the telephone
number and name of the caller, as well
as the date and time of the call.
This information is immediately
displayed on the unit's LCD screen,
enabling you to identify the calling party
without having to answer the call.
Simultaneously, this information is
stored in memory for review at a later
time.
NOTE:
You must be in an area where CID
service is available and you must
subscribe to it to use this feature.
If you do not subscribe to the CID
service, the phone will still operate
normally exceptthat the CID information
is not received or displayed.
Receiving and Storing Calls
This unit receives and displays all CID
information, the caller's telephone
number, the callers name and the
exact date and time of the call.
The phone sequentially numbers these
call records and retains them in the
unit's CID memory for later review.
These call record numbers are
displayed as the first two digits in the
display. The unit can store up to 50
numbers in its memory.
Note, once the unit's memory is full,
any new call forces a deletion of the
oldest call record.
DIALING FROM CID MEMORY
It is important to note that only the last
7 digits of any number are displayed
when dialina from CID memorv.
For example, when you review CID
memory to determine the time and date
a call was received, you would see the
following:
However, when you dial directly from
CID memory, only the last 7 digits of
the received telephone number will be
used. Consequently,you wouldactually
dial this:
The VTech VT 1910c was designed to
accommodate this situation. If you
needto temporarily add a long distance
andlor area code (such as 1503)
beforetheCIDnumber, dothe following:
Beginning from the standby mode,
key in the necessary digits. Your
display will look like this:
Then, to temporarily add the last 7
Special Message Indicators
Out of Area Calls
If for any reason the telephone number
of the caller is unavailable, or if the
caller is outside the CID service area,
the message UNAVAILABLE is displayed on the LCD.
"Private" Calls
If the caller has exercised the option
to block his or her number from being
sent, then the display will show
PRIVATE.
Using the A (*) and V (#) keys,
scroll through the received calls to
locate the number you wish to dial.
Once you have located the number
you wish to dial, simply press
PHONE. The last seven digits will
be added to the numbers already
in the LCD, and the whole number
shown below will be automatically
dialed.
Transmission Error
If an error is detected then the CID
information is incomplete and will
not be displayed. "TRANSMISSION
ERROR" will be displayed on the LCD
screen.
L
J
The occasional appearance of
"TRANSMISSION ERROR" on your
display does not indicate a problem
with your unit or your telephone line.
However, if this appears frequently,
you may want to notify your telephone
company.
Reviewing Numbers
Calls stored in memo
can be
reviewed by pressing
The
display will show the number of the
most recent call. The top line of the
display is used to indicate the
memory location number and the
bottom line of the display shows the
name, see below:
h.
There may be additional characters
in the name which can not be
shown on the current display. Press
the A ( 9 ) key. This will overwrite
the CID memory location on the top line
to show up to a maximum of 15 alpha
characters for the duration of the
key press. The first 12 alphacharacters
will be on the top line with up to 3
additional characters on the second
line.
REVIEWING CID PHONE
NUMBERS
PRESS 0
@
PRESS
OR
TO SCROLL
@
PRESS & HOLD @TO
VIEW PHONE NUMBER
Once the view key is released, the
display returns back to normal.
To find out the corresponding phone
number as well as the date and
time of the call, press and hold
the 7 @ key. The date and time will
be shown. Releasingthe key will again
show the caller's name.
Pressing the ( A (f) key) displays the
next lower in sequence call record.
Likewise, pressing the ( v (#) key)
displays the next higher in sequence)
call record
To save you time in reviewing call
records, you can "wrap-around the
call history log. For example, if you
press the A (f) key enough to scroll
back to the first record, pressing it
again will force the display to go to the
very end of the call record.
DELETING NUMBERS
Pressing the CLRIDEL button deletes
the CID number displayed.
While the phone is in CID mode,
press the (cLR/DEL key once to
delete the current call and the
display will show:
Press and hold the ( c m q key
for more than 2 seconds to delete
the entire contents of CID memory.
The display will show the following,
for a final confirmation, before the
entire CID memory is erased:
i
Since the VTech VT 1910c is a fully
digital phone, it does not suffer from
noise associated with regular cordless
phones. At times you may experience
occasional "drop outs" especially at the
extreme edges of the phone's range.
Simply move closer to the base unit
and this will disappear.
\
The older CID number will be
moved forward by one location .
NOISE OR INTERFERENCE
Your VTech VT 1910c cordless
telephone has auto-channel scan
circuitry which will detect excess noise
and change the channel of the phone
to reduce it. This is done automatically.
Pressing any key other than
(CLR/DEL)will cancel the operation.
Pressing
will confirm
the operation and the display will
then show:
9-(
AUTOMATIC SECURITY CODING
Your VTech VT 1910c phone is factory
set with 16.8 million possible security
codes. This unique security code
allows your handset and base to
recognize each other, and minimizes
the possibility of another cordless
phone using your telephone line.
The message will remain on the
display for 2 seconds.
OUT OF RANGE INDICATION
If the handset is moved to a point where
the base and handset can no longer
communicate, the handset will make a
quick series of beeps to signal Out of
Range.
If the handset is active when taken
out-of-range, it will beep twice a
second and enter standby mode after
25 seconds if the link is not
reestablished. If the handset is
brought back within range, it will
automatically re-link.
P
For out-of-range in standby mode, the
handset will beep once and then at 15
second intervals, will display
"CHANNEL SERACHING" on the
LCD, and scan all channels in an
attempt to re-link with the base.
OUT OF RANGE WHEN PHONE IS
ON
If you are presently engaged in aphone
conversation move closer to the base.
If the base unit does not communicate
with the handset within 25 seconds of
losing contact, it will automatically
hang up.
OUT OF RANGE WHEN PHONE IS
OFF
If the phone is OFF, the handset and
base still monitor each other to make
sure that they can communicate. If the
handset is moved out of range, the
handset will make a series of beeps,
and will then display "CHANNEL
SERACHING" on the LCD. At 15
second intervals the handset will scan
all channels in an attempt to reestablish
communication with the base. This
process does not require user
intervention; the handset will re-link
with the base automatically once it is
brought back within range. The unit
will then be able to receive and place
calls.
When the base unit is unplugged from
the power supply, the handset will give
the "Out of Range" warning beep. Plug
the base in again and this will stop.
TAKING CARE OF YOUR TELEPHONE.
Your VTech VT 1910c cordless
telephone contains sophisticated
electronic parts, so it must be treated
with care.
Avoid rough treatment
Place the handset down gently. Save
the original packing materialsto protect
your telephone if you ever need
to ship it.
Avoid water
Your telephone can be damaged if it
gets wet. Do not use the handset
outdoors in the rain, or handle it with
wet hands. Do not install your base
unit near a sink, bathtub or shower.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for
many years. Clean it only with a soft
cloth slightly dampened with water or
a mild soap. Do not use excess water
or cleaning solvents of any kind.
If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these suggestions,
call VTECH Communications at
1-800-624-5688. In Canada, call
VTECH Electronics at 604-273-5131.
Remember that electrical appliances
can cause serious injury if used when
you are wet or standing in water. If
your base unit should fall into water,
DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND
TELEPHONE LINE CORDS FROM
THE WALL. Then pull the unit out by
the unplugged cords.
THE PHONE DOESN'T WORK AT
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU'RE
AWAY FROM THE BASE UNIT.
You may be out of range. Either
move close to the base, or relocate
the base unit.
The layout of your home may be
limiting the range. Try moving the
base unit to another position.
ALL.
Make sure the Power Cord is
PKlged
Make sure the telephone line cord
is plugged firmly into the base unit
and the telephone wall jack.
Make sure the batteries are properly
charged. If the 'LOW BATTERY'
message is shown, the battery
pack needs charging.
NO DIAL TONE.
First check all the suggestions
above.
If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a
different phone. If there is no dial
tone on that phone either, the
problem is in your wiring or local
service. Call your local telephone
company.
Electrical storms
Electricalstorms can sometimescause
power surges harmful to electronic
equipment.
For your own safety, use caution when
usingelectric appliances during storms.
,
YOU GET NOISE, STATIC, OR A
WEAKSIGNAL EVENWHEN YOU'RE
NEAR THE BASE UNIT.
Household appliances plugged into
the same circuit as the base unit
can sometimes cause interference.
Try moving the appliance or the
base unit to another outlet.
THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL.
Make sure you have the handset
ringer activated. To set the ringer,
see "PROGRAMMING THE
RINGER" on page 21.
Make sure the telephone line cord
is plugged firmly into the base unit
and the telephone jack. Make sure
the power cord is plugged in.
You may be too far from the base
unit.
You may have too many extension
phones on your telephone line to
allow all of them to ring. Try
unplugging some of the other
phones.
YOU HEAR OTHER CALLS WHILE
USING YOUR PHONE.
Disconnect your base unit from the
telephone jack, and plug in a
regular telephone. If you still hear
other calls, the problem is probably
in your wiring or local service. Call
your local telephone company.
YOU HEAR NOISEINTHE HANDSET,
AND NONE OF THE KEYS OR
BUTTONS WORK.
Make sure the power cord is plugged
in.
'
I
. '
I
,
I
I
1
,
COMMON CURE FOR ELECTRONIC
EQUIPMENT
Electronics, like people, can sometimes
get confused. If the unit does not seem
to be responding normally, then try
putting the handset in the cradle. If it
does not seem to respond after trying
this a few times, do the following (in
the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base.
5. Connect the handset battery.
6. Put the handset in the base.
LIMITED WARRANTY
VTECH Communicationswarrants, to the original purchaser only, the material and
workmanship of this product for ONE YEAR from the date of purchase. VTECH
will repair or replace, at our option, this product without charge should it fail due
to a defect in material or workmanship within that time period.
This warranty does not apply to loss or damage which is the result of accident,
misuse or negligence. All other warranties, expressed, implied, or statutory,
including warranties of fitness for a particular purpose, are limited to the time period
listed and are otherwise excluded from this warranty. VTECH may, at its option,
void the warranty if unauthorized repairs are attempted. Additionally, VTECH shall
not be liable for any incidental or consequential damage or commercial loss, nor
for any other loss or damages.
VTECH assumes no responsibility for products sent without prior Return
Authorization.
To arrange for service, in or out of warranty, please call our Customer Service
department at 1-800-624-5688; In Canada, call VTECH Electronics at 1-800267-7377 for Return Authorization. For warranty service, proof of purchase
is required.
FREQUENCY CONTROL
Crystal Controlled Dual
Synthesizer
PLL
TRANSMIT FREQUENCY
Handset : 925.05 MHz to 927.75 MHz
( All ten channels within this
range)
Base
WEIGHT
Handset : 250 grams
Base
: 415 grams
POWER REQUIREMENTS
Handset : Self-contained nickelcadmium rechargeable
battery supply, 3.6V
nominal, 6OOmAh capacity.
: 902.3 MHz to 905.0 MHz
(All ten channels within this
range)
RECEIVE FREQUENCY
Handset: 902.3 MHz to 905.0 MHz
(All ten channels within this
range)
Base:
: 925.05 MHz to 927.75MHz
(All ten channels within this
range)
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions
at the time of use.
9VDC Q 300mA
MEMORY
Speed Dial:20 Memory locations, 20
digits per location.
CID
Base
VT191OC
Cordless
Telephone
: Alpha Numeric Display 50
Memory locations
SPECIFICATIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
Wall Mounting
Template
Use this template when wall
mounting your base unit. To mark
the positions of the mounting
screws, hold this template against
the wall, and press a pencil or pen
point through the center of each
crossmark.
SIZE
Handset : 19 x 6 x 3.5cm (L x W xT)
Maximum (Antenna excluded)
Base
: 21.5 x 14.5 x 5cm (L x W
x T) Maximum (Antenna
excluded)
NOTE:
Select a spot where you can
screw into a wooden stud within
the wall. The mounting screws will
not hold securely in plaster or
wallboard alone.