Whirlpool | RTl4VK | Specifications | Whirlpool RTl4VK Specifications

UseAndCare
A Note To You ........................ .2
Refrigerator Safety ................ .3
Parts And Features ............... .4
Before Using
Your Refrigerator.. ................. .6
Using Your Refrigerator.. ...... .6
Setting the controls .............. .6
Changing the
control settings ...................... .
Adjusting the
refrigerator shelves ............ .I0
Removing the
crisper and cover.. .............. .10
Using the ice cube trays.. ....I 0
Using the automatic
ice maker ............................. 11
Changing the light bulb ...... .I2
Understanding the
sounds you may hear.. ....... .I2
Saving energy .................... .I3
Reversing the door swing.. ..I 3
Caring For
Your Refrigerator.. ............... .I4
Food Storage Guide ............ .I6
Troubleshooting
.................. .20
Requesting Assistance
Or Service ............................. 21
Index ...................................... 22
Warranty ................................ 24
I-800-44-ROPER
Call us with questions or commerds.
NO-FROST REFRIGERATOR-FREEZER
RTl4VK
D
T c
N
RT14ZK
A Note To You
Thank
you for buying
a Roper@ appliance.
Roper appliances give you all the functionality of name brand appliances at a value price. To
ensure you enjoy years of trouble-free operation, we developed this Use and Care Guide. It
contains valuable information about how to operate and maintain your appliance properly and
safely. Please read it carefully. Also, please complete and mail the Ownership Registration
Card provided with your appliance. This card helps us notify you about any new information
on your appliance.
Please
record
your
model’s
information.
Whenever you call to request service on
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number label (see diaarams on
pages 4 and 5 for location of IabGl).
Please also record the purchase date of
your appliance and your dealers name,
address and telephone number.
Keep this book and the sales
future
reference.
Model Number
Serial Number
Purchase Date
Dealer Name
Dealer Address
Dealer Phone
slip together
in a safe place
WITH
OUESTIONS
for
OR COMMENTS
Refrigerator
Your
safety
is important
Safety
to us.
This guide contains statements under
warning symbols. Please pay special
attention to these symbols and follow any
instructions given. Here is a brief explanation of the use of the symbol.
IMPORTANT
SAFEIY
This symbol alerts you to such dangers
as personal injury burns fire and
1 electrical shock. *
’
(
INSTRUCTIONS
To reduce the risk of fire, electrical shock, or injury when
uslng your refrigerator, follow these basic precautions:
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Read all instructions before using the
refrigerator.
Child entrapment and suffocation are
not problems of the past. Junked or
abandoned refrigerators are still dangerous . . . even if they will “just sit in the
garage a few days.”
If you are getting rid of your old refrigerator, do it safely. Please read the
enclosed safety booklet from the
Association of Home Appliance Manufacturers. Help prevent accidents.
I
Help
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Never allow children to operate, play with,
or crawl inside the refrigerator.
Never clean refrigerator parts with
flammable fluids. The fumes can create a
fire hazard or explosion.
. FOR YOUR SAFETY l
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS AND
LIQUIDS IN THE VICINITY OF THIS OR
ANY OTHER APPLIANCE. THE FUMES
CAN CREATE A FIRE HAZARD OR
EXPLOSION.
- SAVE THESE INSTRUCTIONS -
us help
you
Please:
l Install and level the refrigerator
on a floor
that will hold the weight and in an area
suitable for its size and use.
l Do not install the refrigerator
near an oven,
radiator or other heat source.
l Do not use the refrigerator
in an area
where the room temperature will fall below
55°F (13°C).
l Keep the refrigerator
out of the weather.
l Connect
the refrigerator only to the proper
kind of outlet, with the correct electrical
supply and grounding. (Refer to the
Electrical Requirements and Grounding
Instructions Sheet.)
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Do not load the refrigerator with food
before it has time to get properly cold.
Use the refrigerator only for the uses
described in this manual.
Properly maintain the refrigerator.
Be sure the refrigerator is not used by
anyone unable to operate it properly.
I
Parts And Features
Below are illustrations of your appliance with the parts and features called out. To help you
find information on specific parts or features faster, page references are included.
Model
RT14VK
r-
Juice can
rack
Partial
freezer shelf
Butter
w compartment
Control panel
(P- 8)
Model and
serial number
label (on side
wall)
Adjustable
wire shelves (P- 10)
Crisper cover
(P- 10)
Leveling
legs and
Crisper /
(P- 10)
Control
-rollers
(p. 7) (under
refrigerator)
panel
Refrigerator
control
4
Power saving
control
Light
switch
Freezer
control
Model
RT14ZK
Ice cube
traya @- 10)
Partial
freezer shelf
Juice can
rack
-
JI
Butter
- compartment
Control pant !I (P- 8)
Model and
serial numlx !rH
label (on sldce
wall)
I
Adjustable
wire shelves
@- 10)
Crisper cove
@- 10)
Crisper A
(P. 10)
Leveling
legs and
-rollers
(p. 7) (under
refrigerator)
Control
I
panel
Refrigerator
control
I
REFPuzEumD
Power saving
control
--.. --I -...__
Light
switch
I
Freezer
I-
5
Before Using Your
Refrigerator
It is important to prepare your refrigerator for use. This section tells you how to clean it,
connect it to a power source, install it and level it.
Cleaning
Removing
your
packaging
refrigerator
materials
NOTE: Do not remove any permanent
Remove tape and any inside labels (except
the model and serial number label) before
using the refrigerator.
instruction labels inside your refrigerator. Do
not remove the Tech Sheet fastened under
the refrigerator at the front.
To remove any remaining glue:
Cleaning
Rub briskly with thumb to make a ball,
then remove.
OR
l Soak area with liquid hand dishwashing
detergent before removing glue as
described above. Do not use sharp
instruments, rubbing alcohol, flammable
fluids or abrasive cleaners. These can
damage the material. See ‘Important
Safety Instructions” on page 3.
l
Plugging
it before
use
After removing all packaging materials, clean your
refrigerator before using it,
if necessary. See cleaning
instructions on pages 14-l 5.
it in
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere
fused and properly grounded electrical
supply is required. It is recommended that a
separate circuit serving only this appliance
be provided. Use a receptacle which cannot
be turned off with a switch or pull chain. Do
not use an extension cord.
See Electrical Requirements and Grounding Instructions Sheet in your Literature
Package.
WITH
QUESTIONS
OR COMMENTS
Installing
it properly
1. Allow 3 inches (7.5 cm) between overhead cabinets and the refrigerator top.
2. Allow at least 1 inch (2.5 cm) between the
condenser coils (on back of cabinet) and
the back wall.
3. Allow 1/2inch (1.25 cm) on each side of
the cabinet for easier installation.
4. If the hinge side of the refrigerator is to be
against a wall, you might want to leave
extra space so the door can be opened
wider.
Leveling
it
Your refrigerator has 4 rollers to make
positioning the refrigerator easier. Make
sure the refrigerator is level for efficient
operation.
Leveling leg
\
To level refrigerator:
1. Keep the 4 bolts that held the refrigerator
2.
3.
4.
5.
6.
in the shipping crate. They are the
leveling legs.
Screw these bolts all the way into the bolt
holes on the bottom comers of the
refrigerator.
Adjust each leg so that the refrigerator
does not rock.
Slide the refrigerator into place.
Place a level on top of the refrigerator first side-to-side then front-to-back.
l Turn a leg clockwise
to raise the corner.
l Turn a leg counterclockwise
to lower the
corner.
Check the refrigerator with the level
again. Repeat Step 5 until the refrigerator
is level.
7
Using Your Refrigerator
To obtain the best possible results from your refrigerator, it is important that you operate it
properly. This section tells you how to set the controls, remove and adjust some of the
features in your refrigerator, and how to save energy.
Setting
the controls
Temperature
controls
Controls for the refrigerator and freezer are
in the refrigerator. When you plug in the
refrigerator for the first time:
1. Set the Refrigerator Control to 3.
Refrigerator Control settings range from
1 (warmer) to 5 (cooler).
2. Set the Freezer Control to B.
Freezer Control settings range from
1 (warmer) to 5 (cooler).
3. Give the refrigerator time to cool down
completely before adding food. This may
take several hours.
The settings indicated above should be
correct for normal, household refrigerator
usage. The controls are set correctly when
milk or juice is as cold as you like and when
ice cream is firm. If you need to adjust these
settings, see “Changing the control settings”
on page 9.
Power
Saving
Control
The Power Saving Control operates electric
heaters around the door openings. These
heaters help keep moisture from forming on
the outside of the refrigerator cabinet.
l Use the CONSUMES
LESS ENERGY
setting when humidity is low.
l Use the REDUCES
EXTERIOR MOISTURE setting if moisture forms on the
outside of the refrigerator cabinet.
WITH
OUESTIONS
OR COMMENTS
Changing
the control
If you need to adjust temperatures in the
refrigerator or freezer, use the settings listed
in the chart below as a guide. If you have
questions, call us at l-800-447-6737.
CONDITION:
Refrigerator
section
too warm
Freezer
section
too warm
Refrigerator
section
too cold
Ice not
made fast
enough
Both sections
too warm
settings
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Adjust the Refrigerator Control first.
Wait at least 24 hours between
adjustments.
Then adjust the Freezer Control if needed.
REASON:
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Door opened often
Large amount of food added
Room temperature too warm
4
C
Door opened often
Large amount of food added
Very cold rcom temperature
(can’t cycle often enough)
3
A
2
B
3
A
4
B
Controls not set correctly for
your conditions
l
Heavy ice usage
Very cold room temperature
(can’t cycle often enough)
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Door opened often
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RECOMMENDED
CONTROL SElTlNGS:
Freezer
Refrigerator
Large amount of food added
Very warm or very cold room
temperatures
9
Adjusting
the refrigerator
shelves
Adjust shelves to match the way you use
your refrigerator.
To remove a shelf:
I.
2.
3.
4.
Remove all items from the shelf.
Slide shelf straight out to the stop.
Lii the front.
Slide shelf out the rest of the way.
To replace a shelf:
1. Fit back of shelf on top of shelf guide with
wire stops on the bottom of the guide.
2. Lift front of shelf.
3. Slide shelf in until it clears all stops.
4. Lower front of shelf into place.
Removing
the crisper
and cover
To remove the crisper:
1. Slide crisper out to the stop.
2. Lift the front.
3. Slide out the rest of the way.
4. Replace in reverse order.
then the back.
To remove the cover:
1. Lift the front, then the back.
2. Lift cover up and out.
To replace the cover:
1. Fit notches in back of cover into the nubs
Slide out to the stop,
lift the front and slide
out the rest of the way.
at the rear of the refrigerator cabinet.
2. Lower front into place.
Using
the ice cube trays
If you don’t use cubes, they may shrink. The
moving cold air starts a slow evaporation.
The longer you store cubes, the smaller
they get.
To remove ice:
1. Hold tray at both ends.
2. Twist slightly.
10
WITH
(IUESTIONS
OR COMMENTS
Using
the automatic
(optional
accessory)
ice maker
If your refrigerator has an automatic ice
maker, or if you plan to add one later, here
are a few things you will want to know.
. The ON/OFF lever is a wire signal arm.
DOWN to make ice automatically
UP to shut off ice maker
IMPORTANT: Do not turn the ice maker
ON until it is connected to a water supply.
Instructions for water supply hookup
are attached to the back of the refrigerator cabinet.
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UP to
stop ice
maker
DOWN to
start ice
maker
If you remove the ice bin, raise the signal
arm to the OFF position. When you
replace the bin, push it all the way in and
lower the signal arm to the ON position.
Good water quality is important for good
ice quality. Try to avoid connecting the
ice maker to a softened water supply.
Water softener chemicals (such as salt
from a malfunctioning softener) can
damage the ice maker mold and lead to
poor ice quality. If a softened water supply
cannot be avoided, make sure the water
softener is operating properly and is well
maintained.
Solving
common
ice maker
PROBLEM
Ice crescents attached
at corners
Ice maker will not
operate or ice is not
made fast enough
Off-taste or odor in ice
problems
POSSIBLE CAUSE/SOLUTION
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This is normal. They break apart easily. Shake bin occasionally to keep cubes separated.
ON/OFF lever is in the OFF (up) position. Lower lever to the
ON (down) position.
Freezer is not cold enough. Adjust temperature controls and
wait 24 hours. (See ‘Changing the control settings” on
page 9.1
New plumbing connections can cause discolored or offflavored ice. Discard the first few batches of ice.
Cubes are stored too long. Throw them away and make a
new supply.
Foods in freezer are not wrapped properly. See “Food
Storage Guide” on pages 18 and 19.
Freezer and ice bin need to be cleaned. See pages
14and 15.
11
Changing
the light
bulb
Electrical Shock Hazard
Before removing a light bulb or removing
a light shield for cleaning, either unplug
the refrigerator or disconnect the electricity leading to it at the main power supply.
Failure to do so could result in electrical
shock.
To change refrigerator light:
1.
2.
3.
4.
Disconnect refrigerator
Reach behind Control
Replace with a 40-watt
Reconnect refrigerator
from power supply.
Panel to remove bulb.
appliance bulb.
to power supply.
NOTE: Not all appliance bulbs will fit your
refrigerator. Be sure to replace a bulb with one
of the same size and shape.
Understanding
the sounds
Your new refrigerator may make sounds that
your old one didn’t. Because the sounds are
new to you, you might be concerned about
them. Don’t be. Most of the new sounds are
normal. Hard surfaces like the floor, walls
and cabinets can make the sounds seem
louder.
The following describes the kinds of
sounds that might be new to you, and what
may be making them.
you may hear
Water
sounds
When the refrigerator stops running, you
may hear gurgling in the tubing for a few
minutes after it stops. You may also hear
defrost water running into the defrost water
pan.
Ice maker
sounds
trickling water
thud (clatter of ice)
If your refrigerator has an ice maker, you
may hear buzzing (from the water valve),
trickling water and the clatter of ice dumped
into the bin.
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Slight
hum,
soft
hiss
You may hear the refrigerator’s
and moving air.
Clicking
or snapping
fan motor
sounds
The thermostat makes a definite click when
the refrigerator stops running. It also makes
a sound when the refrigerator starts. The
defrost timer will click when the defrost
cycle starts.
Running
sounds
Your refrigerator has a high-efficiency
compressor and motor. It will run longer than
older designs. It may even seem to run most
of the time.
12
WITH
CUESlIONS
OR COMMENTS
Saving
energy
You can help your refrigerator use less
electricity.
l Check door gaskets for a tight seal. Level
the cabinet to be sure of a good seal.
l Clean the condenser
coils regularly.
l Open the door as few times as possible.
Think about what you need before you
open the door. Get everything out at one
time. Keep food organized so you won’t
have to search for what you want. Close
door as soon as food is removed.
Reversing
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Go ahead and fill up the refrigerator,
but don’t overcrowd it so air movement
is blocked.
It is a waste of electricity to set the refrigerator and freezer to temperatures colder
than they need to be. If ice cream is firm in
the freezer and drinks are as cold as your
family likes them, that’s cold enough.
Make sure your refrigerator is not next to a
heat source such as a range, water heater,
furnace, radiator or in direct sunlight.
the door swing
The doors on your refrigerator are reversible. If you need to reverse the door swing,
refer to the instruction sheet included with
your refrigerator.
13
Caring For Your Refrigerator
Your refrigerator is built to give you many years of dependable service. However, there are a
few things you can do to help extend its f&duct life. This section tells you how to clean your
refrigerator and what to do when going on vacation, moving or during a power outage.
Cleaning
I .#
liiiil
your
refrigerator
Both the refrigerator and
freezer sections defrost
automatically. However,
clean both about once a
month to help prevent odors
from building up. Wipe up
spills right away.
To clean your refrigerator, unplug it, take
out all removable parts and clean the
refrigerator according to the following
directions.
PART
WHAT TO USE
Removable parts
Sponge or cloth with mild
detergent and warm
water
(shelves, crisper,
etc.)
Outside
Sponge, cloth or paper
towel with mild detergent,
warm water and an
appliance wax (or good
auto paste wax)
Personal injury Hazard
Refrigeration system tubes are near the
defrost pan and can become hot. Clean
defrost pan carefully.
Failure to do so could result in personal
injury.
HOW TO CLEAN
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Hand wash, rinse and dry
thoroughly.
Wash outside of cabinet. Do not
use abrasive or harsh cleaners.
Rinse and dry thoroughly.
Wax painted metal surfaces at least
twice a year. Apply wax with a
clean, &ft cloth: Waxing painted
metal surfaces provides rust
protection. Do not wax plastic
parts.
inside wails
(allow freezer to
warm up so cloth
won’t stick)
Door liners
and gaskets
14
Sponge, soft cloth or
paper towel with baking
soda or mild detergent
and warm water
Sponge, soft cloth or
paper towel with mild
detergent and warm
water
l
Wash with mixture of warm water
and
- mild detergent, or
- baking soda (2 tablespoons
[26 g] to 1 quart [.95 L] of water).
Rinse and dry thoroughly.
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Wash, rinse and dry thoroughly.
l
DO NOT USE cleaning waxes,
concentrated detergents, bleaches
or cleaners containing petroleum
on plastic parts.
PART
WHAT TO USE
Plastic parts
Soft, clean sponge
or soft, clean cloth
with mild detergent
and warm water
(covers and
panels)
Defrost pan
(on top of
motor-behind
refrigerator)
Sponge or cloth
with mild detergent
and warm water
HOW TO CLEAN
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Floor under
refrigerator
Floor cleaners
Slide refrigerator out away from the wall.
Wash, rinse and dry thoroughly. Do not
remove defrost pan to clean.
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Vacuum cleaner
with extended
narrow
attachment
Wash, rinse and dry thoroughly.
DO NOT USE paper towels, window
sprays, scouring cleansers or flammable
fluids. These can scratch or damage
material. See “important Safety instructions” on page 3.
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Condenser
coils
1
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Slide refrigerator back into place. Remember to leave 1 inch (2.5 cm) between back
of cabinet and wall.
Make sure cabinet is level.
Slide refrigerator out away from the wall.
Vacuum coils when dusty or dirty. Coils
may need to be cleaned as often as every
other month.
Slide refrigerator back into place. Remember to leave 1 inch (2.5 cm) between back
of cabinet and wall.
Make sure cabinet is level.
Slide refrigerator out away from the wall. If
your refrigerator has an ice maker, slide
refrigerator out only as far as the water line
allows.
Clean the floor.
Slide refrigerator back into place. Remember to leave 1 inch (2.5 cm) between back
of cabinet and wall.
Make sure cabinet is level.
15
Vacation
Short
and moving
vacations
No need to shut off the refrigerator if you will
be away for less than four weeks.
1. Use up any perishables.
2. Freeze other items.
3. If your refrigerator has an automatic
ice maker:
l Raise signal arm to OFF (up) position.
l Shut off water supply to the ice maker.
l Empty the ice bin.
Long
vacations
If you will be gone a month or more:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic
ice maker:
l Turn off the water supply to the ice
maker at least one day ahead of time.
l When the last load of ice drops, turn
off the ice maker. Make sure all ice
is dispensed out of the ice maker
mechanism.
3. Unplug the refrigerator.
4. Clean it, rinse well and dry.
5. Tape rubber or wood blocks to the tops of
both doors to prop them open far enough
for air to get in. This stops odor and mold
from building up.
Personal injury Hazard
Do not allow children to climb on, play
near or climb inside the refrigerator
when the doors are blocked open.
They may become injured or trapped.
To restart refrigerator, see “Using Your
Refrigerator” on page 8.
16
care
Moving
When you are moving the refrigerator to a
new home:
1. If your refrigerator has an automatic
ice maker:
l Turn off the water supply to the ice
maker at least one day ahead of time.
l Disconnect
the water line.
l After the last load of ice drops, lift the
signal arm to the OFF (up) position.
2. Remove all food from the refrigerator.
3. Pack all frozen food in dry ice.
4. Unplug the refrigerator.
5. Clean it thoroughly. Rinse well and dry.
6. Take out all removable parts, wrap them
well, and tape them together so they don’t
shift and rattle.
7. Screw in the leveling rollers.
6. Tape the doors shut and tape the power
supply cord to the cabinet.
When you get to your new home, put
everything back and refer to page 6. Also, if
your refrigerator has an automatic ice
maker, remember to reconnect the water
supply line.
Power
interruptions
If electricity goes off, call the power company. Ask how long power will be off.
1. If service will be interrupted 24 hours or
less, keep both doors closed. This helps
foods stay frozen.
2. If service will be interrupted longer than
24 hours:
(a) Remove all frozen food and store in a
frozen food locker.
OR
3. A full freezer stays cold longer than a
partly filled one. A freezer full of meat
stays cold longer than a freezer full of
baked goods. If food contains ice crystals, it may be safely refrozen, although
the quality and flavor may be affected. If
the condition of the food is poor, or if you
feel it is unsafe, dispose of it.
Questions
7
Call us at 1-800-447-6737.
(b) Place 2 Ibs. (0.9 kg) of dry ice in
freezer for every cubic foot of freezer
space. This will keep food frozen for
2 to 4 days. Wear gloves to protect
your hands from dry ice burns.
OR
(c) If neither a food locker or dry ice is
available, use or can perishable
food at once.
17
Food Storage Guide
There is a correct way to package and store refrigerated or frozen food. To keep food fresher,
longer, take the time to study these recommended steps.
Storing
fresh
food
Wrap or store food in the refrigerator in
airtight and moisture-proof material. This
prevents food odor and taste transfer
throughout the refrigerator. For dated
products, check code date to
ensure freshness.
Leafy
vegetables
Remove store wrapping and trim or tear off
bruised and discolored areas. Wash in cold
water and drain. Place in plastic bag or
plastic container and store in crisper.
Vegetables
with skins
(carrots.
peppers)
Cheese
Store in the original wrapping until you are
ready to use it. Once opened, rewrap tightly
in plastic wrap or aluminum foil.
Leftovers
Cover leftovers with plastic wrap or aluminum foil. Plastic containers with tight lids can
also be used.
Meat
Store most meat in original wrapping as long
as it is airtight and moisture-proof. Rewrap if
necessary. See the following chart for
storage times.
Store in crisper, plastic bags or plastic
container.
Fruit
Wash, let dry and store in refrigerator in
plastic bags or crisper. Do not wash or hull
berries until they are ready to use. Sort and
keep berries in their original container in a
crisper, or store in a loosely closed paper
bag on a refrigerator shelf.
mls
Store without washing in the original carton
on interior shelf.
Milk
Wipe milk cartons. For best storage, place
milk on interior shelf.
Butter
APPROXIMATE
(DAYS)
TYPE
Chicken
1 to 2
Ground beef
1 to2
Steaks and roasts
3 to 5
Cured meats
7to10
Bacon
5 to 7
Cold cuts
3 to 5
Variety meats
1 to 2
TIME
*When storing meat longer than the times
given, follow the directions for freezing.
NOTE: Use fresh fish and shellfish the same
day as purchased.
or margarine
Keep opened butter in covered dish or
closed compartment. When storing an
extra supply, wrap in freezer packaging
and freeze.
18
WITH
QUESTIONS
OR COMMENTS
Storing
frozen
food
The freezer section is designed for storage
of commercially frozen food and for freezing
food at home.
NOTE: For further information about preparing food for freezing or food storage times,
contact your local Cooperative Extension
Service or check a freezer guide or reliable
cookbook.
Packaging
The secret of successful freezing is in the
packaging. The way you close and seal the
package must not allow air or moisture in or
out. Packaging done in any other way could
cause food odor and taste transfer throughout the refrigerator and drying of frozen
food.
Freezing
Do not expect your freezer to quick-freeze
any large quantity of food. Put no more
unfrozen food into the freezer than will
freeze within 24 hours (no more than 2 to
3 pounds of food per cubic foot of freezer
space). Leave enough space for air to
circulate around packages. Be careful to
leave enough room at the front so the door
can close tightly.
Storage times will vary according to the
quality of the food, the type of packaging or
wrap used (airtight and moisture-proof) and
the storage temperature, which should be
0°F (-17.8%).
Packaging recommended for use:
Rigid plastic containers with tight-fitting lids
l Straight-sided
canning/freezing jars
l Heavy-duty
aluminum foil
l Plastic-coated
paper
l Non-permeable
plastic wraps (made from
a Saran film)
Follow package or container instructions for
proper freezing methods.
l
Do not use:
Bread wrappers
Non-polyethylene
plastic containers
l Containers
without tight lids
l Waxed paper
l Waxed-coated
freezer wrap
l Thin, semi-permeable
wrap
The use of these wrappings could cause
food odor, taste transfer and drying of frozen
food.
l
l
19
Troubleshooting
Listed in the chart below are the most common problems consumers run into with their
refrigerator. Please read through this chart before calling for service. It could save you the
cost of a service call.
PROBLEM
Your refrigerator will not
operate
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do
not work
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The ice maker
does not work
Is the freezer cold enough to make ice? It could take overnight for
the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 11.)
Is the water valve turned on?
Does the water line have a cloa or leak?
You hear unfamiiiar sounds or
a rattling/
jingling noise
Is something on top of or behind the refrigerator?
Some new sounds are normal. See “Understanding
may hear” on page 12.
the sounds you
There is water in
the defrost pan
This is normal on hot, muggy days. Make sure the refrigerator
so the pan does not overflow.
The motor
seems to run
too much
Are the condenser coils dirty?
is level
Has the door been opened often? Has a large amount of food been
added at one time? The motor naturally runs longer if these things
happen.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
20
WITH
QUESTIONS
OR COMMENTS
Requesting
Service
Assistance
Or
Before calling for assistance or service, please check ‘Troubleshooting”
on page 24. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need
w
Ea
assistance*
...
Call our toil-free telephone
number. Dial free from
anywhere in the U.S.A.:
l-80044-ROPER
(1-800-447~737)
and talk with one of our trained consuftants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if sen/ice is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need
service*
3. If you need FSP
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Roper@ appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Roper appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call our toll-free
telephone number in Step 1.
4. If you are not satisfied
how the problem
was
solved . . .
l
...
Contact the dealer from whom
you purchased the appliance or
SERVICE the authorized servicer in your
area. For help finding an
El
authorized servicer in your
area, call our toll-free number in Step 1.
replace-
l
with
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
21
Index
This index is alphabetical.
page number.
TOPIC
Look for the word or phrase you are interested in, then look for the
PAGE
CARE
Moving . .. .. .. . . . .. . .. .. .. . .. .. . .. .. .. . .. .. . . . .. ... .. .. . .. 16
Power interruptions . .. .. .. . .. .. . .. .. .. ... .. . . ... .. . 17
Vacation . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . 16
CLEANING
. .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . . 6, 14-15
CONTROLS
Changing settings . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. 9
Setting . .. . . .. . .. .. . .. .. . . .. .. . . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . 8
PAGE
TOPIC
ICE MAKER
Common problems . .. .. .. . .. . . . .. .. .. . .. .. . .. .. .. . 11
Using . .. .. .. . .. . . . .... .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . 11
LIGHT BULB
Changing . .. .. .. . .. .. . .. .. .. . .. .. . .. . . .. . .. .. . .. .. .. . .. .12
PARTS/FEATURES
. . .. . .. . .. .. . .. .. .. . .. .. . .. .. .. . . 4-5
RESPONSIBILITIES
Owner .. . .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . . . .. .. . .. .. . 3
CRISPER
Cover . .. .. .. . .. . . . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. 10
Removing . .. .. .. ... .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. . 10
SAFETY . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . . .. .. .. . .. .. . .. .. .3
NEEDS . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . 6
SERVICE
Parts . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . . , .. .. . .. .. .. . .. .. . .. .. . 21
Requesting . .. .. .. . .. .. . .. .. .. . .. .. .. . .. .. . .. .. . .. .. .. . . 21
ELECTRICAL
ENERGY
Saving . .. .. .. . .. .. . . . .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. . 13
FEATURES/PARTS
SHELVES
Refrigerator, adjusting
. .. .. .. . .. .. . . . .. .. . .. 10
. .. .. .. . .... .. .. .. . .. .. . .. .. .. .. 4-5
FOOD STORAGE
Fresh . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . 18
Frozen . . . .. .. . .. .. . .. . . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. . 19
SOUNDS
Normal . .. .. .. . .. .. .. .. . .. . .. .. . .. .. .. . .. .. . .. .. .. .... . .. 12
TROUBLESHOOTING
. . . .. .. . .. . . . .. .. .. . .. .. . .. .. . 20
WARRANTY . .. .. .. . .. .. . .. .. . . . .. .. . .. .. .. . . . .. . .. .. .. . .. 24
22
WITH
QUESTIONS
OR COMMENTS
ROPER”
Refrigerator Warranty
LENGTH OF WARRANTY
WE WILL PAY FOR
FULL ONE-YEAR
WARRANTY
FSP@ replacement parts and repair labor to correct defects
in materials or workmanship. Service must be provided by
an authorized Roper service company.
(from date of purchase)
FULL FIVE-YEAR
WARRANTY
(from date of purchase)
FSP replacement parts and repair labor for the sealed
refrigeration system (compressor, evaporator, condenser,
drier or connecting tubing) which we find to be defective in
materials or workmanship. Service must be provided by an
authorized Roper service company.
WE WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your refrigerator.
2. Instruct you how to use your refrigerator.
3. Replace house fuses or correct house wiring or plumbing.
4. Replace light bulbs.
B. Repairs when your refrigerator is used in other than normal, single-family household use.
C. Pickup and delivery. Your refrigerator is designed to be repaired in the home.
D. Damage to your refrigerator caused by accident, misuse, fire, flood, acts of God or use
of products not approved by Whirlpool.
E. Any food loss due to product failure.
F. Repairs to parts or systems caused by unauthorized modifications made to the
appliance.
s/e4
This Roper appliance is warranted by Whirlpool Corporation. Under no circumstances shall
it be liable under this warranty for incidental or consequential damages and all implied
warranties are limited to the same time period stated in the express warranties for Roper
Brand Appliances. Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation of implied warranties, so these exclusions or limitations
may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from
state to state.
Outside the United States, a different warranty may apply. For details, please contact your
authorized Roper distributor or military exchange.
If you need service, first see the “Requesting Assistance Or Service” section of this book.
After checking “Requesting Assistance Or Service,” additional help can be found by calling
our toll-free telephone number, l-8OOQ4-ROPER (l-800-447-6737), from anywhere in
the U.S.A.
Printed on mcycbd paper10% pod-conmmr
wasle
50% recovemd malerlals
PART NO. 2172354
0 1994 Whirlpool
Corpxe~ion
@Registered
Traderaw
of Whirlpool,
USA.
Printed
In USA
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