Brother HL-5250DN User`s guide

Multi-Protocol On-board Ethernet Print Server
f
NETWORK
USER’S GUIDE
HL-5250DN series
HL-5270DN
Please read this manual thoroughly before using the
printer. You can print or view this manual from the
Printer CD-ROM at any time, please keep the CD-ROM
in a convenient place for quick and easy reference at all
times.
The Brother Solutions Center
(http://solutions.brother.com) is your one stop resource
for all your printing needs. Download the latest drivers
and utilities for your Brother printers, read the FAQs and
troubleshooting tips or learn about special printing
solutions.
Version 1
Definitions of warnings, cautions, and notes
We use the following icon throughout this User’s Guide:
Notes tell you how you should respond to a situation that may arise or give tips about how the
operation works with other features.
Trademarks
Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother
Industries, Ltd.
UNIX is a registered trademark of The Open Group.
Apple, Macintosh and LaserWriter are registered trademarks of Apple Computer, Inc.
HP, Hewlett-Packard, Jetdirect and PCL are registered trademarks of Hewlett-Packard Company.
Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.
PostScript is a registered trademark of Adobe Systems Incorporated.
All other terms, brand and product names mentioned in this User’s Guide are registered trademarks or
trademarks of their respective companies.
Compilation and publication notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
latest product’s descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publication.
©2005 Brother Industries Ltd.
Windows® XP in this document represents Windows® XP Professional, Windows® XP
Professional x64 Edition and Windows® XP Home Edition. Go to the Brother Solutions Center
(http://solutions.brother.com) for more information on Windows® XP Professional x64 Edition
support.
i
IMPORTANT NOTE: For technical and operational assistance, you must call the country where you
purchased the machine.Calls must be made from within that country.
In USA
1-800-276-7746
In Canada
1-877-BROTHER
In Europe
Visit http://www.brother.com for contact information on your local Brother office.
If you have any comments or suggestions, please write to us at:
In Europe
European Technical Services
1 Tame Street
Audenshaw
Manchester, M34 5JE
UK
In USA
Printer Customer Support
Brother International Corporation
15 Musick
Irvine CA 92618
In Canada
Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
ii
In USA only
1-800-521-2846
Service center locator (USA)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service center locations (Canada)
For the location of a Brother authorized service center, call 1-877-BROTHER.
Internet addresses
Brother Global Web Site: http://www.brother.com
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates
and Utilities: http://solutions.brother.com
(In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com
iii
Table of contents
1
Introduction ................................................................................................................1-1
Overview............................................................................................................................................ 1-1
Types of network connection ............................................................................................................. 1-2
Network connection example ...................................................................................................... 1-2
Peer-to-Peer printing using TCP/IP ......................................................................................... 1-2
Network shared printing........................................................................................................... 1-3
Protocols............................................................................................................................................ 1-4
TCP/IP protocols and functionalities............................................................................................ 1-4
DHCP/BOOTP/RARP.............................................................................................................. 1-4
APIPA ...................................................................................................................................... 1-4
DNS client................................................................................................................................ 1-4
NetBIOS/IP .............................................................................................................................. 1-4
LPR/LPD ................................................................................................................................. 1-4
Port9100 .................................................................................................................................. 1-5
SMTP client ............................................................................................................................. 1-5
IPP........................................................................................................................................... 1-5
mDNS ...................................................................................................................................... 1-5
TELNET................................................................................................................................... 1-5
SNMP ...................................................................................................................................... 1-5
Web server (HTTP) ................................................................................................................. 1-5
2
Configuring your network printer ............................................................................2-1
Overview............................................................................................................................................ 2-1
IP addresses, subnet masks and gateways ...................................................................................... 2-1
IP address ................................................................................................................................... 2-1
How the IP address is assigned to your print server: .............................................................. 2-2
Subnet mask................................................................................................................................ 2-2
Gateway (and router)................................................................................................................... 2-3
Setting the IP address and subnet mask ........................................................................................... 2-3
Using the BRAdmin Professional utility to configure your network printer (for Windows® only) .. 2-3
BRAdmin Professional utility ................................................................................................... 2-3
How to configure your printer using the BRAdmin Professional utility..................................... 2-3
Using the control panel to configure your machine for a network
(for HL-5270DN) .......................................................................................................................... 2-4
Using other methods to configure your network printer............................................................... 2-4
Changing the print server settings ..................................................................................................... 2-5
Using the BRAdmin Professional utility to change the print server settings (for Windows® only) 2-5
Using the control panel to change the print server settings (for HL-5270DN) ............................. 2-5
Using the HTTP (web browser) to change the print server settings ............................................ 2-6
3
Network printing from Windows®:
basic TCP/IP Peer-to-Peer printing 3-1
Overview............................................................................................................................................ 3-1
For Windows® 2000/XP users ........................................................................................................... 3-1
Configuring the standard TCP/IP port ......................................................................................... 3-1
Printer driver not yet installed .................................................................................................. 3-1
Printer driver already installed ................................................................................................. 3-2
iv
For Windows NT® 4.0 users .............................................................................................................. 3-3
Installing the TCP/IP protocol ...................................................................................................... 3-3
Installing the Brother Peer-to-Peer software ............................................................................... 3-3
Associating to the printer ............................................................................................................. 3-4
Adding a second Brother LPR port.............................................................................................. 3-5
For Windows® 95/98/Me users .......................................................................................................... 3-5
Installing the Brother Peer-to-Peer software ............................................................................... 3-5
Associating to the printer ............................................................................................................. 3-6
Adding a second Brother LPR port.............................................................................................. 3-7
Other sources of information ............................................................................................................. 3-7
4
Network printing from Windows®:
NetBIOS Peer-to-Peer printing 4-1
Overview............................................................................................................................................ 4-1
Print server configuration for Windows® 95/98/Me, Windows® 2000/XP and Windows NT® 4.0....... 4-1
Print server configuration............................................................................................................. 4-1
Changing the Workgroup/Domain Name using the BRAdmin Professional utility................... 4-2
Changing the Workgroup/Domain Name using a web browser............................................... 4-3
Changing the Workgroup/Domain Name using TELNET ........................................................ 4-3
Installing the Brother NetBIOS Port Monitor................................................................................ 4-4
Associating to the printer ............................................................................................................. 4-5
Windows® 95/98/Me ................................................................................................................ 4-5
Windows NT®4.0 / Windows® 2000/XP ................................................................................... 4-5
Adding a second NetBIOS print port ........................................................................................... 4-6
Windows® 95/98/Me ................................................................................................................ 4-6
Windows NT®4.0 / Windows® 2000/XP ................................................................................... 4-6
Other sources of information ............................................................................................................. 4-7
5
Internet printing for Windows® ...................................................................................................................... 5-1
Overview............................................................................................................................................ 5-1
Windows® 2000/XP IPP printing ........................................................................................................ 5-1
Specifying a different URL........................................................................................................... 5-3
Other sources of information ............................................................................................................. 5-3
6
Network printing from Macintosh® ............................................................................................................. 6-1
Overview............................................................................................................................................ 6-1
Printing from a Macintosh® using the Simple Network Configuration capabilities of Mac OS® X...... 6-1
How to select the printer driver (Mac OS® X 10.2.4 or greater)................................................... 6-1
Changing the print server settings ..................................................................................................... 6-3
Using a web browser to change the print server settings............................................................ 6-3
Using the BRAdmin Light utility
(for Mac OS® X 10.2.4 or greater) ............................................................................................... 6-3
Using the control panel to change the print server settings (for HL-5270DN) ............................. 6-4
Other sources of information ............................................................................................................. 6-4
7
Control panel setup ...................................................................................................7-1
Overview............................................................................................................................................ 7-1
Changing the print server settings using the control panel NETWORK menu (for HL-5270DN)....... 7-2
Control panel NETWORK menu and default factory settings...................................................... 7-2
v
TCP/IP ..................................................................................................................................... 7-3
NETBIOS/IP ............................................................................................................................ 7-6
ENET ....................................................................................................................................... 7-6
Printing the Printer Settings Page...................................................................................................... 7-6
How to print the Printer Settings Page ........................................................................................ 7-6
Restoring the network settings to factory default............................................................................... 7-7
Disabling the APIPA protocol............................................................................................................. 7-8
8
Troubleshooting ........................................................................................................8-1
Overview............................................................................................................................................ 8-1
General problems .............................................................................................................................. 8-1
CD-ROM is inserted, but does not start automatically............................................................. 8-1
How to reset the Brother print server to factory default ........................................................... 8-1
Installation problems.......................................................................................................................... 8-1
The Brother print server is not found during setup of the network print software installation or from
the printer driver of the Brother printer in Windows®. .............................................................. 8-1
The Brother print server is not found using the Simple Network Configuration capabilities of Mac
OS® X. ..................................................................................................................................... 8-1
Printing problems............................................................................................................................... 8-5
Print job is not printed.............................................................................................................. 8-5
Error during printing................................................................................................................. 8-6
Protocol-specific troubleshooting....................................................................................................... 8-7
Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (LPR) troubleshooting ............... 8-7
Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (NetBIOS) troubleshooting ........ 8-7
Windows® 2000/XP IPP troubleshooting ..................................................................................... 8-8
I want to use a different Port number other than 631. ............................................................. 8-8
The Get More Info option in Windows® 2000 is not working ................................................... 8-8
Web browser troubleshooting (TCP/IP)....................................................................................... 8-8
9
Appendix A ................................................................................................................ A-1
Using services ................................................................................................................................... A-1
Other ways to set the IP address (for advanced users and administrators) ...................................... A-1
Using DHCP to configure the IP address .................................................................................... A-1
Using BOOTP to configure the IP address.................................................................................. A-2
Using RARP to configure the IP address .................................................................................... A-2
Using APIPA to configure the IP address.................................................................................... A-3
Using ARP to configure the IP address ....................................................................................... A-3
Windows® systems ................................................................................................................. A-3
UNIX®/Linux systems ............................................................................................................. A-4
Using the TELNET console to configure the IP address ............................................................. A-4
Using the Brother Web BRAdmin server software for IIS* to configure the IP address .............. A-5
Print server specifications.................................................................................................................. A-6
10
Appendix B ................................................................................................................ B-1
Brother numbers (for USA and Canada) ........................................................................................... B-1
Register your product .................................................................................................................. B-1
Frequently asked questions (FAQs) ............................................................................................ B-1
Customer service......................................................................................................................... B-1
Service center locator (USA only) ............................................................................................... B-2
Service center locations (Canada only)....................................................................................... B-2
vi
Brother fax back system (USA only)............................................................................................ B-2
Brother numbers (for Europe and other countries) ............................................................................ B-3
Register your product .................................................................................................................. B-3
Frequently asked questions (FAQs) ............................................................................................ B-3
Customer service......................................................................................................................... B-3
Service center locations .............................................................................................................. B-3
Important information: Regulations.................................................................................................... B-4
Caution for LAN connection......................................................................................................... B-4
11
Index ............................................................................................................................I-1
vii
1
Introduction
Overview
The Brother print server allows your Brother printer to be shared on a 10/100Mb Ethernet Network and
provides printing services for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP supporting the
TCP/IP protocols and Macintosh® supporting TCP/IP.
To use the Brother printer through a network, you need to configure the print server, and set up the computers
you use.
In this chapter, you will learn the basic concept of the network connection and protocols, and in Chapter 2
you will read information on network configuration. Chapter 3 through Chapter 7 describes how to configure
your print server along with your operating system as follows:
Chapter 3: Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
Chapter 4: Network printing from Windows®: NetBIOS Peer-to-Peer printing
Chapter 5: Internet printing for Windows®
Chapter 6: Network printing from Macintosh®
Chapter 7: Control panel setup
1-1
1
Introduction
Types of network connection
Generally speaking, there are two types of network connection: Peer-to-Peer environment and a Network
Shared environment.
Network connection example
Peer-to-Peer printing using TCP/IP
In a Peer-to-Peer environment, each computer directly sends and receives data to and from the Brother
printer.
Windows®
Windows®
Windows®
Router
TCP/IP
TCP/IP
Network printer
■ In a smaller network of 2 or 3 computers, we recommend the Peer-to-Peer printing method as it is easier
to configure than the Network Shared Printing method described on the following page. See Network
shared printing on page 1-3.
■ Each computer must use the TCP/IP Protocol.
■ The Brother printer needs to have an appropriate IP address configuration.
■ If you are using routers, computers can access the Brother printer through the routers. (In this case, the
Gateway address must be configured to both computers and the printer.)
■ The Brother printer can also communicate with Macintosh®. (TCP/IP compatible operating systems)
1-2
1
Introduction
Network shared printing
In a network shared environment, each computer sends and receives data to and from the Brother printer via
a centrally controlled computer. This type of computer is often called a “server” or a “print server”. Its job is to
access print jobs from other computers and then control the printing of these jobs.
Windows®
Windows®
Windows®
TCP/IP
Windows®
Also known as
“Server” or “Print
server”
Network printer
Network shared
■
■
■
■
■
In a larger network, we recommend a network shared printing environment.
The “server” or the “print server” needs the TCP/IP print protocol configured.
Each computer must use the TCP/IP Protocol.
The Brother printer needs to have an appropriate IP address configuration.
The Brother printer needs to have an appropriate IP address configuration unless the printer is shared via
the parallel or USB interface at the server.
■ The Brother printer can also communicate with Macintosh®. (TCP/IP compatible operating systems)
1-3
1
Introduction
Protocols
TCP/IP protocols and functionalities
1
Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow the user to
gain access to network connected resources.
The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet
Protocol) protocol.
TCP/IP is the most popular set of protocols used for communication such as Internet and E-mail. This protocol
can be used in almost all operating systems such as Windows®, Macintosh® and Linux.
The following TCP/IP protocols are available on this Brother product.
DHCP/BOOTP/RARP
By using the DHCP/BOOTP/RARP protocols, the IP address can be automatically configured.
Note
To use the DHCP/BOOTP/RARP protocols, please contact your network administrator.
APIPA
If you do not assign an IP address manually (using the BRAdmin software) or automatically (using a
DHCP/BOOTP/RARP server), the Automatic Private IP Addressing (APIPA) protocol will automatically
assign an IP address from the range 169.254.1.0 to 169.254.254.255.
DNS client
The Brother print server supports the Domain Name Service (DNS) client function. This function allows the
print server to communicate with other devices by using its DNS name.
NetBIOS/IP
NetBIOS over IP basic functionality allows the Brother print server to appear in a Windows® network
neighborhood.
LPR/LPD
Commonly used printing protocols on a TCP/IP network.
1-4
Introduction
Port9100
Another commonly used printing protocol on a TCP/IP network.
SMTP client
1
Simple Mail Transfer Protocol (SMTP) client is used to send e-mails via Internet or Intranet.
IPP
Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible printer
via the internet.
mDNS
mDNS allows the Brother print server to automatically configure itself to work in a Mac OS® X Simple Network
Configured system. (Mac OS® X 10.2.4 or greater).
TELNET
The Brother print server supports TELNET server for command line configuration.
SNMP
The Simple Network Management Protocol (SNMP) is used to manage network devices including computers,
printers and terminals in a TCP/IP network.
Web server (HTTP)
The Brother print server is equipped with a web server that allows you to monitor its status or change some
of its configuration settings.
Note
We recommend Microsoft Internet Explorer 6.0 (or higher) or Netscape® 7.1 (or higher). If a different web
browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.
1-5
2
Configuring your network printer
Overview
Before using your Brother printer in a network environment, you must configure the TCP/IP settings. In this
chapter, you will learn the basic steps required to print over the network using the TCP/IP protocol.
Note
You can configure the printer’s TCP/IP settings using the control panel on the printer (for HL-5270DN). For
further information, see Control panel setup in Chapter 7.
We recommend that you use the automatic installer application in the CD-ROM we have provided with the
printer. By using this application, you can easily connect your printer to your network and install the network
software and printer driver which you need to complete the network configuration. You will be guided by the
on-screen instructions until you are able to use your Brother network printer. Please follow the instructions in
the supplied Quick Setup Guide.
If you want to configure your printer without using the automatic installer application, please read this chapter
and learn how to configure the TCP/IP settings. Then, in Chapter 3, Chapter 4, Chapter 5 and Chapter 6, you
will learn how to install the network software and the printer driver into the operating system running on your
computer.
IP addresses, subnet masks and gateways
To use the printer in a networked TCP/IP environment, you need to configure the IP address and subnet
mask. The IP address you assign to the print server must be on the same logical network as your host
computers. If it is not, you must properly configure the subnet mask and the gateway address.
IP address
An IP address is a series of numbers that identifies each computer connected to a network. An IP address
consists of four numbers separated by dots. Each number is between 0 and 255.
Example: In a small network, set the IP addresses by changing the final number.
192.168.1.1, 192.168.1.2, 192.168.1.3
2-1
2
Configuring your network printer
How the IP address is assigned to your print server:
If you have a DHCP/BOOTP/RARP server in your network (typically a UNIX®/Linux or Windows® 2000/XP
network) the print server will automatically obtain its IP address from the DHCP server and register its name
with any RFC 1001 and 1002-compliant dynamic name services.
Note
On smaller networks, the DHCP server may be the router.
For more information on DHCP, BOOTP and RARP, see Using DHCP to configure the IP address on page
A-1, Using BOOTP to configure the IP address on page A-2 and Using RARP to configure the IP address on
page A-2.
If you do not have a DHCP/BOOTP/RARP server, the Automatic Private IP Addressing (APIPA) protocol will
automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255. For more information on
APIPA, see Using APIPA to configure the IP address on page A-3.
If the APIPA protocol is disabled, the default IP address of a Brother print server is 192.0.0.192. However,
you can easily change this IP address number to match with the IP address details of your network. For
information on how to change the IP address, see Setting the IP address and subnet mask on page 2-3.
Subnet mask
Subnet masks restrict network communication.
Example: PC1 can talk to PC2
PC1 IP Address:192.168.1.2
Subnet Mask: 255.255.255.0
PC2 IP Address:192.168.1.3
Subnet Mask: 255.255.255.0
Note
0 denotes that there is no limit to communication at this part of the address.
In the above example, we can communicate with anything that has an IP address that begins with
192.168.1.X
2-2
2
Configuring your network printer
Gateway (and router)
A gateway is a network point that acts as an entrance to another network and sends data transmitted via the
network to an exact destination. The router knows where to direct data that arrives at the gateway. If a
destination is located at an external network, the router transmits data to the external network. If your network
communicates with other networks, you may need to configure the Gateway IP address. If you do not know
the Gateway IP address then contact your Network Administrator.
Setting the IP address and subnet mask
Using the BRAdmin Professional utility to configure your network printer (for
Windows® only)
BRAdmin Professional utility
The BRAdmin Professional utility is designed to allow you to manage your network connected Brother
printers in a TCP/IP environment.
How to configure your printer using the BRAdmin Professional utility
Note
• Please use the BRAdmin Professional utility version that was supplied on the CD-ROM with your
Brother product. You can also download the latest Brother BRAdmin Professional utility version from
http://solutions.brother.com. This utility is only available for Windows® users.
• If you are using Personal Firewall software (e.g. the Internet Connection Firewall available in
Windows® XP), disable it. Once you are sure that you can print, re-start your Personal Firewall
software.
• Node name: Node name appears in current BRAdmin Professional. The default Node name is
"BRN_xxxxxx" ("xxxxxx" is the last six digits of Ethernet address.).
• The default password for Brother print servers is access.
1
Start the BRAdmin Professional utility (from Windows® 95/98/Me, Windows NT® 4.0 and Windows®
2000/XP), by clicking Start / Programs / Brother Administrator Utilities / Brother BRAdmin
Professional Utilities / BRAdmin Professional.
2
Select TCP/IP in the left frame of the main BRAdmin window.
2-3
2
Configuring your network printer
3
Select Search Active Devices from the Devices menu. BRAdmin Professional will search for new
devices automatically.
2
Note
• If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the
device will appear as APIPA in the BRAdmin Professional utility screen.
• You can find the node name and Ethernet address (Node Address above) by printing out the Printer
Settings Page. See Printing the Printer Settings Page on page 7-6 for information on how to print the
Printer Settings Page on your print server.
4
Double-click the unconfigured device.
5
Enter the IP address, Subnet Mask and Gateway (if needed) of your print server.
6
Click OK.
7
With the correctly programmed IP address, you will see the Brother print server in the device list.
Using the control panel to configure your machine for a network
(for HL-5270DN)
You can configure your network printer using the control panel Network menu. See Control panel setup on
page 7-1.
Using other methods to configure your network printer
You can configure your network printer using other methods. See Other ways to set the IP address (for
advanced users and administrators) on page A-1.
2-4
Configuring your network printer
Changing the print server settings
Using the BRAdmin Professional utility to change the print server settings (for
Windows® only)
1
Start the BRAdmin Professional utility (from Windows® 95/98/Me, Windows NT® 4.0 and Windows®
2000/XP), by clicking Start / Programs / Brother Administrator Utilities / Brother BRAdmin
Professional Utilities / BRAdmin Professional.
2
Select TCP/IP in the left frame of the main BRAdmin window.
3
Select the print server which you want to configure, in the right frame of the main BRAdmin window.
4
Select Configure Print Server from the Control menu.
5
Enter a password. The default Password is access.
6
You can now change the print server settings.
Using the control panel to change the print server settings (for HL-5270DN)
You can configure and change the print server settings using the control panel NETWORK menu. See Control
panel setup on page 7-1.
2-5
2
Configuring your network printer
Using the HTTP (web browser) to change the print server settings
A standard web browser (we recommend Microsoft Internet Explorer version 6.0 (or higher), or Netscape®
version 7.1 (or higher) can be used to change your print server settings using the HTTP (Hyper Text Transfer
Protocol). To use a web browser, you must have assigned an IP address to the print server.
1
Type http://printer_ip_address/ into your browser. (Where printer_ip_address is the IP
address or the print server name)
For example: http://192.168.1.2/ (if the printer’s IP address is 192.168.1.2.)
Note
If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the
DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter
the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page. The
NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as
BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address.
2
Click Network Configuration.
3
Enter a user name and a password. The User Name is admin and the default Password is access.
4
Click OK.
5
Click Configure TCP/IP.
6
You can now change the printer server settings.
2-6
2
3
Network printing from Windows®:
basic TCP/IP Peer-to-Peer printing
Overview
If you are a Windows® user and want to print using the TCP/IP protocol in a Peer-to-Peer environment, please
follow the instructions in this chapter. This chapter explains how to install the network software and the printer
driver which you will need to be able to print using your network printer.
Note
• You must configure the IP address on your printer before you proceed with this chapter. If you haven’t
done yet, see Chapter 2 first.
• Verify the host computer and print server are either on the same subnet, or that the router is properly
configured to pass data between the two devices.
• The default password for Brother print servers is access.
For Windows® 2000/XP users
By default, Windows® 2000/XP systems install the necessary print software to enable you to print. This
section describes the most commonly used configuration, Standard TCP/IP Port printing. Windows® 2000/XP
users can also print via the Internet using the IPP protocol. For more information, see Internet printing for
Windows® on page 5-1.
If you have already installed the printer driver, jump to Printer driver already installed on page 3-2.
Configuring the standard TCP/IP port
Printer driver not yet installed
1
For Windows® XP: Go to the Start button and select Printers and Faxes.
For Windows® 2000: Go to the Start button, select Settings and then Printers.
2
For Windows® XP: Click Add a printer to get the Add Printer Wizard.
For Windows® 2000: Double click the Add Printer icon to get the Add Printer Wizard.
3
Click Next when you see the Welcome to the Add Printer Wizard screen.
4
Select Local printer and deselect the Automatically detect and install my Plug and Play printer
option.
5
Click Next.
6
You must now select the correct Network printing port. Select Create a new port and select Standard
TCP/IP Port port from the pull-down window.
3-1
3
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
7
Click Next.
8
The Add Standard TCP/IP Printer Port Wizard will now appear. Click Next.
9
Enter the IP address, or the print server name you wish to configure. The Wizard will automatically enter
the Port name information for you.
10
Click Next.
11
Windows® 2000/XP will now contact the printer that you specified. If you did not specify the correct IP
address or name then you will receive an error message.
12
Click the Finish button to complete the Wizard.
13
Now that you have configured the port, you must specify which printer driver you wish to use. Select the
appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on
CD-ROM then select the Have Disk option to browse to the CD-ROM.
14
For example, select the “X:\Driver\PCL\WIN2K_XP\your language” folder (where X is your drive letter).
Click Open, and then OK. Select your printer model, then click Next.
15
Specify a name and click the Next button.
16
Now specify if you wish to share the printer, enter the share name and click Next.
17
Continue through the Wizard clicking the Finish button when complete.
Printer driver already installed
If you have already installed the printer driver and wish to configure it for network printing, follow these steps:
1
Select the printer driver you wish to configure.
2
Select File and then Properties.
3
Click the Ports tab of the driver and click Add Port.
4
Select the port that you wish to use. Typically this would be Standard TCP/IP Port. Then click the New
Port... button.
5
The Standard TCP/IP Port Wizard will start. Follow steps 8 to 12 of Printer driver not yet installed on
page 3-1.
3-2
3
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
For Windows NT® 4.0 users
Windows NT® 4.0 users can send print job using Brother Peer-to-Peer Print software provided on the Brother
CD-ROM supplied with the printer.
3
Installing the TCP/IP protocol
If you did not install the TCP/IP protocol during the installation of your Windows NT®4.0 system (either
workstation or server) follow these steps. If you have already installed the TCP/IP protocol, proceed to the
next section, Installing the Brother Peer-to-Peer software on page 3-3.
1
Go to the Start button, select Settings, and then Control Panel.
2
Run the Network applet by double clicking the Network icon and then click the Protocols tab.
3
Select Add, and double click the TCP/IP Protocol.
4
Insert the requested disk(s), or CD-ROM, to copy the required files.
5
Click Close. The Windows NT® 4.0 system will review protocol bindings and then you will see the TCP/IP
Properties dialog.
6
Configure the host IP address, subnet mask, and gateway address in that dialog. Consult your system
administrator for these addresses.
7
Click OK to exit (your Windows NT®4.0 workstation or server will need to be re-booted).
Installing the Brother Peer-to-Peer software
1
Start the CD-ROM installation menu program according to the printer Quick Setup Guide.
2
Select your model and the desired language. Then click Install Other Drivers or Utilities.
3
Select the Network Print Software installation program.
4
Click Next in response to the Welcome message.
5
Read the license agreement carefully. Then follow the on-screen instructions.
6
Select the Brother Peer-to-Peer Print (LPR) button.
7
Select the desired directory to install the Brother Peer-to-Peer Print (LPR) files and click Next. The
installation program will create the directory for you if it does not already exist on your disk.
8
Enter the Port name that you wish to use and click OK. The default port name is BLP1. Whichever name
you choose, it must be unique and it MUST begin with BLP.
3-3
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
9
You must now enter the actual IP address of the print server and the print server name. If you have edited
the hosts file on your computer or are using Domain Name System, you can also enter the DNS name
of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the
NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page. The
NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as
BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address.
Note
• The node name and the NetBIOS name is printed on the Printer Settings Page. To learn how to print
the Printer Settings Page, see Printing the Printer Settings Page on page 7-6.
• If you search the device using the search function in Step 8 above, disable the Personal Firewall
software if you are using it. Once you are sure that you can print, re-start your Personal Firewall
software.
10
Click the Finish button. When prompted you must re-boot your computer.
Associating to the printer
You must now create a printer on your Windows® system using the standard Windows® printer setup
procedure.
1
To do this, go to the Start button, select Settings and then Printers.
2
Double click the Add Printer icon to get the Add Printer Wizard.
3
Select My Computer (not Network Printer) and click Next.
4
Select the Brother LPR Port (the port name you assigned in step 7 of the “Installing Brother Peer-to-Peer
Software” section in this chapter) and click Next.
5
Select the desired printer model. If the correct model is not displayed, click the Have Disk option and
insert the CD-ROM supplied with your printer.
6
If the driver already exists, select Keep Existing Driver (if it does not exist, this step will be skipped),
and then click Next.
7
If desired, change the name of the printer then click Next.
8
If desired, make the printer shared (so other user can access it), and select the operating system(s) that
these other computers will be running. Click Next.
9
Select Yes when you asked Would you like to print a test page?. Click Finish to complete the
installation. You may now print to the printer as if it were a local printer.
3-4
3
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
Adding a second Brother LPR port
You do not need to re-run the install program to add a new Brother LPR port. Instead, go to the Start button,
select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select
File from the menu bar, and then Properties. Click the Ports tab and then the Add Port button. In the Printer
Ports dialog, highlight Brother LPR Port. Click the New Port button and enter the port name. The default
port name is BLP1. If you have already used this name, you will get an error message if you try to use it again,
in which case use BLP2, etc... Once you have specified the port name, click OK. You will then see the Port
Settings dialog.
Enter the IP address of the printer that you wish to print to and click OK. And then click Close in the Printer
Ports dialog. You should now see the port that you have just created in the Print to the following port(s)
setting of the printer driver.
For Windows® 95/98/Me users
Windows® 95/98/Me users can send print job using Brother Peer-to-Peer Print software provided by the
CD-ROM which we have supplied with the printer.
Installing the Brother Peer-to-Peer software
Note
If you already installed the driver from the printer’s CD-ROM Installer and you selected “Brother Peer-to-Peer
Network Printer” during the installation then you do not need to install the Brother Network Print Software
again.
1
Start the CD-ROM installation menu program according to the Quick Setup Guide.
2
Select your model and the desired language. Then click Install Other Drivers or Utilities.
3
Select the Network Print Software installation program.
4
Click Next in response to the Welcome message.
5
Read the license agreement carefully. Then follow the on-screen instructions.
6
Select the Brother Peer-to-Peer Print (LPR) button.
7
Select the desired directory to install the Brother Peer-to-Peer Print (LPR) files and push Next. The
installation program will create the directory for you if it does not already exist on your disk.
8
Enter the Port name that you wish to use and click OK. The default port name is BLP1. Whichever name
you choose, it must be unique and it MUST begin with BLP.
3-5
3
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
9
You must now enter the actual IP address of the print server and the print server name. If you have edited
the hosts file on your computer or are using Domain Name System, you can also enter the DNS name
of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the
NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page. The
NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as
BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address.
Note
• The node name and the NetBIOS name is printed on the Printer Settings Page. To learn how to print
the Printer Settings Page, see Printing the Printer Settings Page on page 7-6.
• If you search the device using the search function in Step 8 above, disable the Personal Firewall
software if you are using it. Once you are sure that you can print, re-start your Personal Firewall
software.
10
Click the Finish button. When prompted you must re-boot your computer.
Associating to the printer
You must now create a printer on your Windows® system using the standard Windows® printer setup
procedure.
1
To do this, go the Start button, select Settings and then Printers.
2
Double click Add Printer to begin the printer installation.
3
Click Next when you get the Add Printer Wizard window.
4
Select Local Printer when you are asked how the printers are connected to your computer, and then
click Next.
5
Select the correct driver. Click Next when you are done.
6
If you have selected a printer driver that is already being used, you have the option of either keeping the
existing driver (recommended) or replacing it. Select the desired option and click Next.
7
Select the Brother LPR port (the port name you assigned in step 7 of the Installing the Brother
Peer-to-Peer software on page 3-5) and click Next.
8
Enter any desired name for the Brother printer and click Next. For example, you could call the printer
“Networked Brother Printer”.
9
Windows® will now ask you if you wish to print out a test page, select Yes and then select Finish. You
have now finished installing the Peer-to-Peer Print (LPR) software.
3-6
3
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
Adding a second Brother LPR port
You do not re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select
Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File
from the menu bar, and then Properties. Click the Details tab and then the Add Port button. In the Add Port
dialog, select the Other radio button and then highlight Brother LPR port. Click OK and enter the port name.
The default port name is BLP1. If you have already used this name, you will get an error message if you try
to use it again, in which case use BLP2, etc... Once you have specified the port name, click the OK button.
You will then see the Port Properties dialog.
Enter the IP address of the printer that you wish to print to and click OK. You should now see the port that
you have just created in the Print to the following port setting of the printer driver.
Other sources of information
See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
3-7
3
4
Network printing from Windows®:
NetBIOS Peer-to-Peer printing
Overview
Brother print server range supports SMB (Server Message Block). This means that just like regular Windows®
PC's, Brother printers can appear in your network neighborhood. The main advantage of NetBIOS printing is
that you are able to print from legacy DOS applications that are running on PC's that are connected to
Microsoft® networks.
Note
• You must configure the IP address on your printer before you proceed with this chapter. See Chapter
2 for more information.
• The default password for Brother print servers is access.
• The default domain name of the print server is WORKGROUP, to change it use your web browser or the
BRAdmin application.
Print server configuration for Windows® 95/98/Me, Windows®
2000/XP and Windows NT® 4.0
Print server configuration
In order for this function to work, you must correctly change the domain name or workgroup name to match
that of your network. Once this is done, the print server will appear automatically in your network
neighborhood and you will be able to send print documents to it without having to install additional software.
However, in some instances you may find that your Windows® 95/98/Me/2000/XP and Windows NT®4.0
systems may receive "Printer is busy" error messages when more than one person attempts to access the
printer. In this instance Brother has provided the "Brother NetBIOS Port Monitor" software which allows users
to continue spooling print jobs while the printer is busy, down or out of paper. The port monitor will hold the
jobs until the printer is again available.
When you install Windows® 95/98/Me you are asked which workgroup you belong to. The default workgroup
name for Windows® 95/98/Me is WORKGROUP, however you could change this to anything you want. With
Windows NT®4.0, Microsoft introduced the concept of "Domains". A domain offers centralized security
management whereas a workgroup offers distributed security management. The print server does not care if
your network consists of a Workgroup or a Domain, the only thing you must tell it is the name of the workgroup
or domain. The Brother print server automatically has a default workgroup/domain name of WORKGROUP. If
you need to change name, you can configure the Brother print server to recognize this. There are three ways
of doing this. (If you are unsure about the name of your workgroup or domain, look in the identification tab in
your network applet).
4-1
4
Network printing from Windows®: NetBIOS Peer-to-Peer printing
Changing the Workgroup/Domain Name using the BRAdmin Professional utility
Note
• The print server must have a valid IP address and your computer must also have a valid IP address;
you can configure the IP address by using the BRAdmin Professional utility. See Using the BRAdmin
Professional utility to configure your network printer (for Windows® only) on page 2-3.
• Please use the BRAdmin Professional utility version that was supplied on the CD-ROM with your
Brother product. You can also download the latest Brother BRAdmin Professional utility version from
http://solutions.brother.com. This utility is only available for Windows® users.
• The default password for Brother print servers is access.
1
Start the BRAdmin Professional utility (from Windows® 95/98/Me, Windows NT® 4.0 and Windows®
2000/XP), by clicking Start / Programs / Brother Administrator Utilities / Brother BRAdmin
Professional Utilities / BRAdmin Professional.
2
Select TCP/IP in the left frame of the main BRAdmin window.
3
Select the print server which you want to configure, in the right frame of the main BRAdmin window.
4
Select Configure Print Server from the Control menu.
5
Enter a password. The default Password is access.
4-2
4
Network printing from Windows®: NetBIOS Peer-to-Peer printing
6
Select NetBIOS tab. Enter a workgroup/domain name.
4
Note
Because of the way that Microsoft® networks work, the print server may take several minutes to appear in the
network neighborhood. You will also find that the print server may take several minutes to disappear from the
network neighborhood even if the printer is switched off. This is a feature of Microsoft® workgroup and domain
based networks.
Changing the Workgroup/Domain Name using a web browser
You can also use a standard WWW browser to change the NetBIOS name. To do this, connect to the print
server using its IP address and then select the Configure NetBIOS option from the Network Configuration
screen, then enter your workgroup/domain name into the Domain Name text box. Make sure you submit the
changes (click the Submit button).
Changing the Workgroup/Domain Name using TELNET
If you are unable to use the BRAdmin Professional utility, you can use TELNET.
When you are connected to the print server, enter the default password access in response to the # prompt.
Type in anything in response to the Enter Username> prompt, you will then be at the Local> prompt.
Now enter the command:
SET NETBIOS DOMAIN domainname
EXIT
Where domainname is the name of the domain or workgroup that you are on. If you are not sure what your
domain name or workgroup name is, look in the Identification tab in your Windows® 95/98/Me and Windows
NT®4.0 network applet.
4-3
Network printing from Windows®: NetBIOS Peer-to-Peer printing
Installing the Brother NetBIOS Port Monitor
The Brother NetBIOS Port Monitor requires the TCP/IP transport protocols to be installed on your Windows®
95/98/Me/2000/XP and Windows NT®4.0 computer. To install those protocols, see your Windows®
documentation. If you are using the TCP/IP protocol, the proper IP address should be defined on both the
Brother print server and your client PC.
Note
If you already installed the driver from the printers CD-ROM Installer and you selected “Brother Peer-to-Peer
Network Printer” during the installation, then you do not need to install the Brother Network Print Software
again.
1
Start the CD-ROM installation menu program according to the printer Quick Setup Guide.
2
Select your model and the desired language. Then click Install Other Drivers or Utilities.
3
Select the Network Print Software installation program.
4
Click Next in response to the Welcome message.
5
Read the license agreement carefully. Then follow the on-screen instructions.
6
Select Brother Peer-to-Peer Print (NetBIOS) installation.
7
Select the desired directory to install the Brother Network Direct Print files and click Next.
8
Enter the port name that you wish to use. The port name must start with "BNT". For example BNT1.
Whichever name you choose, it must be unique. Then click OK. The name must be unique on your PC,
however other computers can use the same port name as the name you specify on your PC.
9
You must now enter the server name and port name for the actual print server. You can use the Browse
button to search for the print server, select the domain/workgroup name, and then the server is listed. If
the print server does not automatically appear in your browse list, then you must ensure that the domain
name is configured correctly. Otherwise you must enter the name manually. The name should be
compliant with UNC (Universal Name Convention). For example: \\NodeName\ServiceName.
Where NodeName is the NetBIOS name of the Brother print server (the default name is usually
BRN_xxxxxx, where xxxxxx is the last six digits of the Ethernet address), and ServiceName is the
service name for NetBIOS of the print server. By default it is BINARY_P1. For example:
\\BRN_310107\BINARY_P1
Note
You can find the NetBIOS name and node name by printing out the Printer Settings Page. See Printing the
Printer Settings Page on page 7-6.
4-4
4
Network printing from Windows®: NetBIOS Peer-to-Peer printing
10
Then click OK.
11
Click the Finish button. You must now restart your computer before you can continue.
Associating to the printer
4
You must now create a printer on your Windows® 95/98/Me, Windows NT®4.0 and Windows® 2000/XP
systems using the standard Windows® printer setup procedure.
Windows® 95/98/Me
1
Go to the Start button, select Settings and then Printers.
2
Double click Add Printer to begin the printer installation.
3
Click Next when you get the Add Printer Wizard window.
4
Select Local Printer when you are asked how the printer is connected to your computer, and then click
Next.
5
Select the correct driver. Click Next when you are done.
6
If you have selected a printer driver that is already being used, you have the option of either keeping the
existing driver (recommended) or replacing it. Select the desired option and click Next.
7
Select the Brother NetBIOS Port (the port name you assigned in step 7 of the “Installing the Brother
NetBIOS Port Monitor” section) and click Next.
8
Enter any desired name for the Brother printer and click Next. For example, you could call the printer
"Networked Brother Printer".
9
Windows® will now ask you if you wish to print out a test page, select Yes and then select Finish.
You are now ready to print. If necessary, you can share the printer on your PC so that all print jobs are routed
through your computer.
Windows NT®4.0 / Windows® 2000/XP
1
For Windows® XP: Go to the Start button and select Printers and Faxes.
For Windows® 2000: Go to the Start button, select Settings and then Printers.
2
For Windows® XP: Select Add a printer to begin the printer installation.
For Windows® 2000 and Windows NT® 4.0: Double click Add Printer to begin the printer installation.
3
Click Next when you get the Add Printer Wizard window.
4
Select Local printer (Windows® 2000), Local printer attached to this computer (Windows® XP) or
4-5
Network printing from Windows®: NetBIOS Peer-to-Peer printing
My computer (Windows NT® 4.0) when you are asked how the printer is connected to your computer,
and then click Next.
5
Select the Brother NetBIOS Port (the port name you assigned in step 7 of the “Installing the Brother
NetBIOS Port Monitor” section and click Next.
6
Select the correct driver. Click Next when you are done.
7
If you have selected a printer driver that is already used, you have the option of either keeping the
existing driver (recommended) or replacing it. Select the desired option and click Next.
8
Enter any desired name for the Brother printer and click Next. For example, you could call the printer
"Networked Brother Printer".
9
Select Not Shared or Shared and Share Name and click Next.
10
Windows® will now ask you if you wish to print out a test page, select Yes and then select Finish.
You are now ready to print. If necessary, you can share the printer on your PC so that all print jobs are routed
through your computer.
Adding a second NetBIOS print port
1
You do not need to re-run the installation program to add a new NetBIOS port. Instead, click the Start
button, select Settings, and open the Printers window. Click the icon of the printer that you wish to
configure, select File from the menu bar, and then Properties.
Windows® 95/98/Me
2
Click the Details tab and click the Add Port button. In the Add Port dialog, select the Other radio button
and then highlight Brother NetBIOS port. Click OK and enter the port name. The default port name is
BNT1. If you have already used this name, you will get an error message if you try to use it again, in
which case use BNT2, etc... Once you have specified the port name, click the OK button. You will then
see the Port Properties Dialog. Enter the print server and port name of the printer that you wish to print
to and click OK. You should now see the port that you have just created in the Print to the following
port setting of the printer driver.
Windows NT®4.0 / Windows® 2000/XP
2
Click the Ports tab and click the Add Port button. In the Add Port dialog, highlight Brother NetBIOS
port. Click New Port and enter the port name. The default port name is BNT1. If you have already used
this name, you will get an error message if you try to use it again, in which case use BNT2, etc... Once
you have specified the port name, click the OK button. You will then see the Port Properties Dialog.
Enter the print server and port name of the printer that you wish to print to and click OK. You should now
see the port that you have just created in the Print to the following port setting of the printer driver.
4-6
4
Network printing from Windows®: NetBIOS Peer-to-Peer printing
Other sources of information
1
Visit http://solutions.brother.com for more information on network printing.
2
See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
4
4-7
5
Internet printing for Windows®
Overview
5
Windows® 2000/XP users can print using TCP/IP using the standard Network Printing software and IPP
protocol software built into any Windows® 2000/XP installation.
Note
• You must configure the IP address on your printer before you proceed with this chapter. If you haven’t
done yet, see Chapter 2 first.
• Verify the host computer and print server are either on the same subnet, or that the router is properly
configured to pass data between the two devices.
• The default password for Brother print servers is access.
Windows® 2000/XP IPP printing
Use the following instructions if you wish to use the IPP printing capabilities of Windows® 2000/XP.
1
For Windows® 2000: Go to the Start button, select Settings and then Printers.
For Windows® XP: Go to the Start button and select Printers and Faxes.
2
For Windows® 2000: Double click the Add Printer icon to get the Add Printer Wizard.
For Windows® XP: Click Add a printer to get the Add Printer Wizard.
3
Click Next when you see the Welcome to the Add Printer Wizard screen.
4
Select Local printer or Network printer. For Windows® 2000: Make sure that you select Network
Printer.
For Windows® XP: Make sure that you select A network printer, or a printer attached to another
computer.
5
Click Next.
6
For Windows® 2000: Select Connect to a printer on the Internet or on your intranet and then enter
the following in the URL field: http://printer_ip_address:631/ipp (Where
printer_ip_address is the IP address or the print server name).
For Windows® XP: Select Connect to a printer on the Internet or on a home or office network and
then enter the following in the URL field: http://printer_ip_address:631/ipp (Where
printer_ip_address is the IP address or the print server name).
5-1
Internet printing for Windows®
Note
If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the
DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter
the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page. The
NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as
BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address.
7
When you click Next, Windows® 2000/XP will make a connection with the URL that you specified.
If the printer driver has already been installed:
If the appropriate printer driver is already installed on your PC, Windows® 2000/XP will automatically use that
driver for use. In this case, you will simply be asked if you wish to make the driver the default driver, after
which the Driver installation Wizard will complete. You are now ready to print.
If the printer driver has NOT been installed:
One of the benefits of the IPP printing protocol is that it establishes the model name of the printer when you
communicate with it. After successful communication you will see the model name of the printer
automatically. This means that you do not need to inform Windows® 2000 about the type of printer driver to
be used.
8
Click OK. You will then see the printer selection screen in the Add Printer Wizard.
9
If your printer is not in the list of supported printers, click the Have Disk button. You will then be asked
to insert the driver disk.
10
Click the Browse button and select the CD-ROM or network share that contains the appropriate Brother
printer driver.
11
Now specify the model name of the printer.
12
If the printer driver that you are installing does not have a Digital Certificate you will see a warning
message. Click Yes to continue with the installation. The Add Printer Wizard will then complete.
13
Click the Finish button and the printer is now configured and ready to print. To test the printer
connection, print a test page.
5-2
5
Internet printing for Windows®
Specifying a different URL
Please note that there are several possible entries that you can enter for the URL field.
5
http://printer_ip_address:631/ipp
This is the default URL and we recommend that you use this URL. Please note the Get More Info option will
not display any printer data.
http://printer_ip_address:631/ipp/port1
This is for HP® Jetdirect® compatibility. Please note the Get More Info option will not display any printer data.
http://printer_ip_address:631/
If you forget the URL details, you can simply enter the above text and the printer will still receive and process
data. please note the Get More Info option will not display any printer data.
If you are using the built in service names that the Brother print server supports, you can also use the
following: (However, please note the Get More Info option will not display any printer data).
http://printer_ip_address:631/brn_xxxxxx_p1
http://printer_ip_address:631/binary_p1
http://printer_ip_address:631/text_p1
http://printer_ip_address:631/pcl_p1
Where printer_ip_address is the IP address or the print server name.
Other sources of information
See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
5-3
6
Network printing from Macintosh®
Overview
This chapter explains how to print from Macintosh® on a Network using the Simple Network Configuration
capabilities on Mac OS® X 10.2.4 or greater. For more information on how to configure the laser driver on a
Network for Mac OS® 9.1 to 9.2, see the Quick Setup Guide included with the printer.
For updated information on printing from a Macintosh® visit the Brother Solutions web site at:
http://solutions.brother.com
Printing from a Macintosh® using the Simple Network
Configuration capabilities of Mac OS® X
With the release of Mac OS® X 10.2, Apple® introduced Simple Network Configuration capabilities.
The Simple Network Configuration capabilities of Mac OS® X lets you create an instant network of computers
and smart devices by connecting them to each other. The smart devices automatically configure themselves
to be compatible with your network.
You do not need to manually configure any IP address or network strings within the printer as the printer will
automatically configure itself.
Please note that you need to use Mac OS® X 10.2.4 or later version.
How to select the printer driver (Mac OS® X 10.2.4 or greater)
1
Turn the power of the printer ON.
2
From the Go menu, select Applications.
3
Open the Utilities folder.
4
Double click the Printer Setup Utility icon. (Mac OS® X 10.2.x users, click the Print Center icon.)
5
Click Add.
(For Mac OS® X 10.2.4 to 10.3) Go to Step 6.
(For Mac OS® X 10.4) Go to Step 7.
6-1
6
Network printing from Macintosh®
6
(For Mac OS® X 10.2.4 to 10.3)
Make the following selection.
6
7
Select Brother HL-XXXX series (where XXXX is your model name) and then click Add.
8
Click the printer, then click Make Default to set the printer as the default printer. The printer is now ready
to print.
6-2
Network printing from Macintosh®
Changing the print server settings
Using a web browser to change the print server settings
6
From a Macintosh®, the easiest way to change the printer or print server parameters is to use a web browser.
Simply connect to the printer using the format: http://ip_address where ip_address is the address of
the printer.
See Using the HTTP (web browser) to change the print server settings on page 2-6.
Using the BRAdmin Light utility
(for Mac OS® X 10.2.4 or greater)
Brother BRAdmin Light utility is a Java application that is designed for Mac OS X 10.2.4 or greater
environment. BRAdmin Light allows you to change network settings and update firmware on Brother network
ready machine.
Note
• Please use the BRAdmin Light utility version that was supplied on the CD-ROM with your Brother
product. You can also download the latest Brother BRAdmin LIght utility version from
http://solutions.brother.com. This utility is only available for Macintosh® users.
• Node name: Node name appears in current BRAdmin Light. The default Node name is "BRN_xxxxxx"
("xxxxxx" is the last six digits of Ethernet address.).
• The default password for Brother print servers is access.
1
Start the BRAdmin Light utility (from Mac OS® X 10.2.4 or greater), by double clicking the Macintosh
HD icon on your desk top and clicking Library / Printers / Brother / Utilities. And then, double click the
BRAdminLight.jar file.
2
Select the print server which you want to change the settings.
3
Select Configure Print Server from the Control menu.
4
Enter a password. The default Password is access. You can now change the print server settings.
6-3
Network printing from Macintosh®
Using the control panel to change the print server settings (for HL-5270DN)
You can configure and change the print server settings using the control panel NEWORK menu. See Control
panel setup on page 7-1.
6
Other sources of information
1
Visit http://solutions.brother.com for more information on network printing.
2
See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
6-4
7
Control panel setup
Overview
7
With the control panel you can do the following:
Change the print server settings
See Changing the print server settings using the control panel NETWORK menu (for HL-5270DN) on page
7-2.
Print the Printer Settings Page
See Printing the Printer Settings Page on page 7-6 for information on how to print the Printer Settings Page.
Restore the network settings to factory default
See Restoring the network settings to factory default on page 7-7 for information on how to restore the
network settings to factory default.
Disable the APIPA protocol
See Disabling the APIPA protocol on page 7-8 for information on how to disable the APIPA protocol.
7-1
Control panel setup
Changing the print server settings using the control panel
NETWORK menu (for HL-5270DN)
Before using your Brother printer in a network environment you need to configure the correct TCP/IP settings.
For more information, see Changing the print server settings on page 2-5.
In this section, you will learn how to configure the network settings using the control panel, located on the top
of the printer.
The NETWORK menu selections of the control panel allow you to set up the Brother printer for your network
cofiguration. Press any of the Menu buttons (+, -, Set or Back), and press the + or - button to move forward
or backward through the menus until NETWORK is displayed. Press the Set button to move to the next menu
level. Press the + or - button to proceed to the menu selection you wish to configure.
Please note that the printer is supplied with the BRAdmin Professional utility for Windows®, BRAdmin Light
utility for Mac OS® X 10.2.4 or greater and HTTP protocol (web based management) for Windows® and
Macintosh®, which also can be used to configure many aspects of the network. See Changing the print server
settings on page 2-5 for Windows® and Changing the print server settings on page 6-3 for Macintosh®.
Control panel NETWORK menu and default factory settings
Level one
Level two
NETWORK
TCP/IP
Level three
Options 1
Factory settings
TCP/IP ENABLE
=ON / OFF
=ON
IP ADDRESS=
[000-255].[000-255].[000-255].
[000-255]
000.000.000.0001
SUBNET MASK=
[000-255].[000-255].[000-255].
[000-255]
000.000.000.0001
GATEWAY=
[000-255].[000-255].[000-255].
[000-255]
000.000.000.000
IP BOOT TRIES
=#
=3
IP METHOD
=AUTO, STATIC, RARP,
BOOTP, DHCP
=AUTO
APIPA
=ON / OFF
=ON
IPV6
=ON / OFF
=OFF
NETBIOS/IP
=ON / OFF
-
=ON
ENET
=AUTO, 100B-FD,
100B-HD, 10B-FD,
10B-HD
-
=AUTO
FACTORY RESET
-
-
-
1. On connection to the network, if the machine's 'IP METHOD' is 'AUTO' the machine will attempt to
automatically set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot
server cannot be found an APIPA IP address will be allocated, such as 169.254.[001-254].[000-255]. If the
'IP METHOD' of the machine is set to 'STATIC' you will need to manually enter an IP address from the
machine's control panel.
7-2
7
Control panel setup
TCP/IP
This menu has eight sections: TCP/IP ENABLE, IP ADDRESS, SUBNET MASK, GATEWAY, IP BOOT
TRIES, IP METHOD, APIPA and IPV6.
■ TCP/IP ENABLE
You can enable and disable the TCP/IP protocol.
■ IP ADDRESS=
This field displays the current IP address of the printer. If you have selected a IP METHOD of STATIC,
enter the IP address that you wish to assign to the printer (check with your network administrator for the
IP address to use). If you have selected a method other than STATIC, the printer will attempt to determine
its IP address using the DHCP or BOOTP protocols. The default IP address of your printer will probably
be incompatible with the IP address numbering scheme of your network. We recommend that you contact
your network administrator for an IP address for the network the unit will be connected on.
■ SUBNET MASK=
This field displays the current subnet mask used by the printer. If you are not using DHCP or BOOTP to
obtain the subnet mask, enter the desired subnet mask. Check with your network administrator for the
subnet mask to use.
■ GATEWAY=
This field displays the current gateway or router address used by the printer. If you are not using DHCP
or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not
have a gateway or router, leave this field blank. Check with your network administrator if you are unsure.
■ IP BOOT TRIES
This field displays how many times the printer attemp to scan the network to obtain the IP address through
the IP METHOD you have set (see IP METHOD on page 7-3). The default setting is 3.
■ IP METHOD
This field displays methods to obtain the IP address using TCP/IP protocols.
• AUTO:
In this mode, the printer will scan the network for a DHCP server, if it can find one, and if the DHCP
server is configured to allocate an IP address to the printer, then the IP address supplied by the DHCP
server will be used. If no DHCP server is available, then the printer will scan for a BOOTP server. If a
BOOTP server is available, and it is configured correctly, the printer will take its IP address from the
BOOTP server. If a BOOTP server is not available, the printer will scan for a RARP server. If a RARP
server also does not answer, the IP address is scanned through APIPA facility, see Using APIPA to
configure the IP address on page A-3. After it is initially powered ON, it may take a few minutes for the
printer to scan the network for a server.
• STATIC
In this mode the ’s IP address must be manually assigned. Once entered the IP address is locked to
the assigned address.
7-3
7
Control panel setup
•
RARP
The Brother print server IP address can be configured using the Reverse ARP (RARP) facility on your
host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it)
with an entry similar to the following:
7
00:80:77:31:01:07
BRN_310107
Where the first entry is the Ethernet address of the print server and the second entry is the name of
the print server (the name must be the same as the one you put in the /etc/hosts file).
If the rarp daemon is not already running, start it (depending on the system the command can be rarpd,
rarpd -a, in.rarpd -a or something else; type man rarpd or refer to your system documentation for
additional information). To verify that the rarp daemon is running on a Berkeley UNIX® based system,
type the following command:
ps -ax | grep -v grep | grep rarpd
For AT&T UNIX® based systems, type:
ps -ef | grep -v grep | grep rarpd
•
The Brother print server will get the IP address from the rarp daemon when it is powered on.
BOOTP
BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask
and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed
and running on your host computer (it should appear in the /etc/services file on your host as a real
service; type man bootpd or refer to your system documentation for information). BOOTP is usually
started up via the /etc/inetd.conf file, so you may need to enable it by removing the “#” in front of the
bootp entry in that file. For example, a typical bootp entry in the /etc/inetd.conf file would be:
#bootp dgram udp wait /usr/etc/bootpd bootpd -i
Note
Depending on the system, this entry might be called “bootps” instead of “bootp”.
7-4
Control panel setup
In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is
already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name,
network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the
print server. Unfortunately, the exact format for doing this is not standardized, so you will need to refer
to your system documentation to determine how to enter this information (many UNIX® systems also
have template examples in the bootptab file that you can use for reference). Some examples of typical
/etc/bootptab entries include:
BRN_310107 1
00:80:77:31:01:07 192.189.207.3
and:
BRN_310107:ht=ethernet:ha=008077310107:\
ip=192.189.207.3:
•
Certain BOOTP host software implementations will not respond to BOOTP requests if you have not
included a download filename in the configuration file; if this is the case, simply create a null file on the
host and specify the name of this file and its path in the configuration file.
As with rarp, the print server will load its IP address from the BOOTP server when the printer is
powered on.
DHCP
Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address
allocation. If you have a DHCP server in your network (typically a UNIX®, Windows® 2000/XP network)
the print server will automatically obtain its IP address from a DHCP server and register its name with
any RFC 1001 and 1002 compliant dynamic name services.
Note
If you do not want your print server configured via DHCP, BOOTP or RARP, you must set the IP METHOD
to STATIC, this will prevent the print server from trying to obtain an IP address from any of these systems.
■ APIPA
The setting of ON will cause the print server to automatically allocate a Link-Local IP address in the range
(169.254.1.0 - 169.254.254.255) when the print server cannot obtain an IP address through the IP
METHOD you have set (see IP METHOD on page 7-3). Selecting OFF means the IP address doesn’t
change when the print server cannot obtain an IP address through the IP METHOD you have set.
By default, the APIPA protocol is enabled. If you wish to disable the APIPA protocol, see Disabling the
APIPA protocol on page 7-8.
■ IPV6
This priner is compatible with the IPv6, the next generation internet protocol. If you want to use the IPv6
protocol, visit http://solutions.brother.com for more information.
7-5
7
Control panel setup
NETBIOS/IP
You can enable and disable the NetBIOS facility to obtain the IP address.
ENET
7
Ethernet link mode. AUTO allows the print server to operate in 100BASE-TX full or half duplex, or in
10BASE-T full or half duplex mode by auto negotiation.
100BASE-TX Full Duplex (100B-FD) or Half Duplex (100B-HD) and 10BASE-T Full Duplex (10B-FD) or Half
Duplex (10B-HD) fix the print server link mode. This change is valid after the print server has been reset. The
default setting is AUTO.
Note
If you incorrectly set this value, you may not be able to communicate with your print server.
Printing the Printer Settings Page
Note
Node name: Node name appears in the Printer Settings Page. The default Node name is "BRN_xxxxxx"
("xxxxxx" is the last six digits of Ethernet address.).
The Printer Settings Page prints a report listing all the current printer settings including the network print
server settings. You can print the Printer Settings Page using the printer control panel.
How to print the Printer Settings Page
(For HL-5250DN)
1
Make sure that the front cover is closed and the power cord is plugged in.
2
Turn on the printer and wait until the printer is in the Ready state.
3
Press the Go button three times. The printer will print the current printer settings.
(For HL-5270DN)
1
Make sure that the front cover is closed and the power cord is plugged in.
2
Turn on the printer and wait until the printer is in the Ready state.
7-6
Control panel setup
3
Press any of the Menu buttons (+, -, Set or Back) to take the printer off line.
4
Press + or - until INFORMATION appears on the LCD display.
5
Press Set, and then press Set again to print the Printer Settings Page.
7
Restoring the network settings to factory default
If you wish to reset the print server back to its default factory settings (resetting all information such as the
password and IP address information), please follow these steps:
(For HL-5250DN)
1
Turn off the printer.
2
Make sure that the front cover is closed and power cord is plugged in.
3
Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the
Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and
Paper LEDs are off.
4
Press the Go button six times and then release the Go button. Make sure that all the LEDs light up to
indicate the print server has been reset to its default factory settings.
(For HL-5270DN)
1
Press the + or - button to choose NETWORK. Press Set.
2
Press the + or - button to choose FACTORY RESET. Press Set.
3
Press Set again.
Note
You can reset the print server back to its default factory settings using the BRAdmin Professional utility for
Windows®, BRAdmin Light utility for Macintosh® or a web browser. For more information, see Changing the
print server settings on page 2-5 for Windows® and Changing the print server settings on page 6-3 for
Macintosh®.
7-7
Control panel setup
Disabling the APIPA protocol
If the APIPA protocol is enabled, the print server will automatically allocate a Link-Local IP address in the
range (169.254.1.0 - 169.254.254.255) when the print server cannot obtain an IP address through the IP
METHOD you have set.
By default, the APIPA protocol is enabled. You can disable the APIPA protocol using the BRAdmin
Profesional utility and a web browser. For more information, see Changing the print server settings on page
2-5.
You can also disable the APIPA protocol using the control panel on the top of the printer. Please follow these
steps:
(For HL-5250DN)
For HL-5250DN, the print server is automatically reset back to its default factory settings when you disable
the APIPA protocol.
1
Turn off the printer.
2
Make sure that the front cover is closed and power cord is plugged in.
3
Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the
Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and
Paper LEDs are off.
4
Press the Go button seven times and then release the Go button. Make sure that all the LEDs light up
to indicate the print server has been reset to its default factory settings.
(For HL-5270DN)
1
Make sure that the front cover is closed and the power cord is plugged in.
2
Turn on the printer and wait until the printer is in the Ready state.
3
Press any of the Menu buttons (+, -, Set or Back) to take the printer off line.
4
Press + or - until NETWORK appears on the LCD display.
5
Press Set to proceed to the next menu level, and then press + or - until APIPA appears.
6
Press Set to proceed to the next menu level, and then press + or - to select OFF. The APIPA protocol
has been set to be disabled.
Note
For more information on APIPA, see Chapter 1 or Chapter 2, or visit http://solutions.brother.com.
7-8
7
8
Troubleshooting
Overview
8
This chapter describes procedures for troubleshooting problems you may encounter with a Brother print
server, it is divided into the following sections:
■
■
■
■
General problems
Network print software installation problems
Printing problems
Protocol-specific troubleshooting
General problems
CD-ROM is inserted, but does not start automatically
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute Start.exe in the root directory of the CD-ROM.
How to reset the Brother print server to factory default
You can reset the print server back to its default factory settings (resetting all information such as the
password and IP address information). See Restoring the network settings to factory default on page 7-7.
Installation problems
The Brother print server is not found during setup of the network print software installation
or from the printer driver of the Brother printer in Windows®.
The Brother print server is not found using the Simple Network Configuration capabilities of
Mac OS® X.
Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of
this User’s Guide before installing the network print software or printer driver. Check the following:
1
Make sure that the printer is powered on, is on-line and ready to print.
8-1
Troubleshooting
2
Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the
machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED
shows Speed status.
• No light: If the upper LED is off, then the print server is not connected to the network.
• The upper LED is green: The Link/Activity LED will be green if the print server is connected to a
Ethernet network.
• The lower LED is orange: The Speed LED will be orange if the print server is connected to a
100BASE-TX Fast Ethernet network.
• The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T
Ethernet network.
8
3
Print the Printer Settings Page and check if the settings such as IP address settings are correct for your
network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP
address is correctly loaded into the print server. And make sure that no other nodes on the network have
this IP address. For information on how to print the Printer Settings Page, see Printing the Printer
Settings Page on page 7-6.
4
Verify that the print server is on your network as follows:
For Windows®
Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
For Macintosh®
For Mac OS® 9.1 to 9.2
(1) From the Apple menu, open the Chooser.
(2) Click the Brother Laser (IP) icon, and make sure that your print server name appears in the right
frame. If it is visible, then the connection is good. Otherwise, go to Step 5.
For Mac OS® X 10.2.4 or greater
(1) From the Go menu, select Applications.
(2) Open the Utilities folder.
(3) Double click the Printer Setup Utility icon.
8-2
Troubleshooting
(4) Click Add.
(For Mac OS® X 10.2.4 to 10.3) Go to (5).
(For Mac OS® X 10.4) Go to (6).
(5) (For Mac OS® X 10.2.4 to 10.3)
Make the following selection.
8
(6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go
to Step 5.
5
If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory
settings and try from the initial setup again. For information how to reset to the default factory settings,
see Restoring the network settings to factory default on page 7-7.
6
(For Windows®) If the installation failed, the Firewall on your computer may be blocking the necessary
network connection to the machine. In this case, you will need to disable the Firewall on your computer
and re-install the drivers.
Windows XP SP2 users
(1) Click the Start button, Settings, and then Control Panel.
(2) Double click Windows Firewall.
(3) Click the General tab. Verify that Off (not recommended) is selected.
(4) Click OK.
8-3
Troubleshooting
Windows® XP SP1 users
(1) Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.
8
(2) Press the “Windows” key plus the “E” key to open My Computer.
(3) On the left, right click My Network Places, click Properties, then right click Local Area Connection
and click Properties.
(4) Click the Advanced tab. Under Internet Connection Firewall, verify that the box next to Protect
my computer... is unchecked. If the box is selected, click the box to remove the check. Then, click
OK.
(5) Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how
to install from the CD-ROM, use the Quick Setup Guide we have provided with the machine.
(6) If the installation completed successfully, the Firewall on your computer was rejecting the necessary
network connection. In this case, you will need to disable the Firewall on your computer whenever
you install the network drivers.
Note
After the Brother software package is installed, enable again your Firewall. For instructions on how to
re-enable your Firewall software, refer to your User’s Guide or contact the Firewall software manufacturer.
8-4
Troubleshooting
Printing problems
Print job is not printed
8
Make sure the status and configuration of the print server. Check following:
1
Make sure that the printer is powered on, is on-line and ready to print.
2
Print the Printer Settings Page of the printer and check if the settings such as IP address settings are
correct for your network. The problem may be the result of mismatched or duplicate IP address. Verify
that the IP address is correctly loaded into the print server. And make sure that no other nodes on the
network have this IP address.
3
Verify that the print server is on your network as follows:
For Windows®
(1) Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to Windows® 95/98/Me and Windows NT®4.0
Peer-to-Peer print (LPR) troubleshooting, and Windows® 2000/XP IPP troubleshooting. Otherwise,
proceed to Step 4.
For Macintosh®
For Mac OS® 9.1 to 9.2
(1) From the Apple menu, open the Chooser.
(2) Click the Brother Laser (IP) icon, and make sure that your print server name appears in the right
frame. If it is visible, then the connection is good. Otherwise, go to Step 4.
For Mac OS® X 10.2.4 or greater
(1) From the Go menu, select Applications.
(2) Open the Utilities folder.
(3) Double-click the Printer Setup Utility icon.
(4) Click Add.
(For Mac OS® X 10.2.4 to 10.3) Go to (5).
(For Mac OS® X 10.4) Go to (6).
8-5
Troubleshooting
(5) (For Mac OS® X 10.2.4 to 10.3)
Make the following selection.
8
(6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go
to Step 4.
4
If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory
settings and try from the initial setup again. For information how to reset to the default factory settings,
see Restoring the network settings to factory default on page 7-7
Error during printing
If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with
high resolution), the printer is unable to accept your print job until the ongoing printing is finished. If the waiting
time of your print job exceeds a certain limit, a time out situation occurs, which causes the error message. In
such situations, execute the print job again after the other jobs are completed.
8-6
Troubleshooting
Protocol-specific troubleshooting
Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (LPR)
troubleshooting
8
If you are having trouble printing on a Windows® 95/98/Me, Windows NT® 4.0 or later Peer-to-Peer network
(LPR method), check the following:
1
Make sure that the Brother LPR Port driver is correctly installed and configured according to the
Windows® 95/98/Me or Windows NT® 4.0 Peer-to-Peer chapters.
2
Try to turn the Byte Count on in the Configure port area of printer driver properties.
You may find that during the installation of BLP software, the screen that prompts you for a Port name is not
displayed. This may happen on some Windows® 95/98/Me and Windows NT® 4.0 computers. Press the ALT
and TAB keys to make it appear.
Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (NetBIOS)
troubleshooting
If you are having trouble printing on a Windows® 95/98/Me, Windows NT® 4.0 or later Peer-to-Peer network
(NetBIOS), check the following:
1
Make sure that the Brother NetBIOS Port driver is correctly installed and configured according to the
Windows® 95/98/Me or Windows NT® 4.0 Peer-to-Peer (NetBIOS) chapters. You may find that during
the installation of the port driver, the screen that prompts you for a Port name is not displayed. This
happens on some Windows® 95/98/Me and Windows NT® 4.0 computers. Press the ALT and TAB keys
to make it appear.
2
Make sure that the print server is configured to be in the same workgroup or domain as the rest of your
computers. It may take several minutes for the print server to appear in the network neighborhood.
8-7
Troubleshooting
Windows® 2000/XP IPP troubleshooting
I want to use a different Port number other than 631.
If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If
this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data
through.
To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when
configuring your Windows® 2000/XP system.
http://ip_address/ipp
The Get More Info option in Windows® 2000 is not working
If you are using a URL of:
http://ip_address:631 or http://ip_address:631/ipp,
the Get More Info option in Windows® 2000 will not function. If you wish to use the Get More Info option,
use the following URL:
http://ip_address
This will then force Windows® 2000/XP to use Port 80 to communicate with the Brother print server.
Web browser troubleshooting (TCP/IP)
1
If you can not connect to the print server using your web browser it may be worth checking the Proxy
Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the
print server. This will stop your PC from trying to connect to your ISP or proxy server every time you wish
to look at the printer server.
2
Make sure that you are using the proper web browser, we recommend Microsoft Internet Explorer
version 6.0 (or higher) or Netscape® version 7.1 (or higher).
8-8
8
A
Appendix A
Using services
A service is a resource that can be accessed by computers that wish to print to the Brother print server. The
Brother print server provides the following predefined services (do a SHOW SERVICE command in the
Brother print server remote console to see a list of available services): Enter HELP at the command prompt
for a list of supported commands.
Service (Example)
Definition
BINARY_P1
TCP/IP binary, NetBIOS service
TEXT_P1
TCP/IP text service (adds carriage return after each line feed)
POSTSCRIPT_P1
PostScript® service (switches PJL-compatible printer to PostScript® mode)
PCL_P1
PCL® service (switches PJL-compatible printer to PCL® mode)
BRN_xxxxxx_P1_AT
LPD PostScript® service for Mac OS® 8.6 or later
Where xxxxxx is the last six digits of the Ethernet address (for example, BRN_310107_P1).
Other ways to set the IP address (for advanced users and
administrators)
For information on how to configure your network printer using the BRAdmin Professional utility or a web
browser, see Setting the IP address and subnet mask on page 2-3.
Using DHCP to configure the IP address
The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address
allocation. If you have a DHCP server in your network, the print server will automatically obtain its IP address
from DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services.
Note
If you do not want your print server configured via DHCP, BOOTP or RARP, you must set the boot method
to static so that the print server has a static IP address. This will prevent the print server from trying to obtain
an IP address from any of these systems. To change the boot method, use the printer’s control panel
NETWORK menu (for HL-5270DN), the BRAdmin Professional utility or a web browser.
A-1
A
Appendix A
Using BOOTP to configure the IP address
BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and
gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running
on your host computer (it should appear in the /etc/services file on your host as a real service; type man
bootpd or refer to your system documentation for information). BOOTP is usually started up via the
/etc/inetd.conf file, so you may need to enable it by removing the “#” in front of the bootp entry in that
file. For example, a typical bootp entry in the /etc/inetd.conf file would be:
#bootp dgram udp wait /usr/etc/bootpd bootpd -i
Depending on the system, this entry might be called “bootps” instead of “bootp”.
Note
In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already
enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type
(1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the print server.
Unfortunately, the exact format for doing this is not standardized, so you will need to refer to your system
documentation to determine how to enter this information (many UNIX® systems also have template
examples in the bootptab file that you can use for reference). Some examples of typical /etc/bootptab entries
include:
BRN_310107 1 00:80:77:31:01:07 192.168.1.2
and:
BRN_310107:ht=ethernet:ha=008077310107:\
ip=192.168.1.2:
Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included
a download filename in the configuration file; if this is the case, simply create a null file on the host and specify
the name of this file and its path in the configuration file.
As with rarp, the print server will load its IP address from the BOOTP server when the printer is powered on.
Using RARP to configure the IP address
The Brother print server’s IP address can be configured using the Reverse ARP (RARP) facility on your host
computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an
entry similar to the following:
00:80:77:31:01:07
BRN_310107
Where the first entry is the Ethernet address of the print server and the second entry is the name of the print
server (the name must be the same as the one you put in the /etc/hosts file).
A-2
A
Appendix A
If the rarp daemon is not already running, start it (depending on the system the command can be rarpd,
rarpd -a, in.rarpd -a or something else; type man rarpd or refer to your system documentation for
additional information). To verify that the rarp daemon is running on a Berkeley UNIX®-based system, type
the following command:
ps -ax | grep -v grep | grep rarpd
A
®
For AT&T UNIX -based systems, type:
ps -ef | grep -v grep | grep rarpd
The Brother print server will get the IP address from the rarp daemon when the printer is powered on.
Using APIPA to configure the IP address
The Brother print server supports the Automatic Private IP Addressing (APIPA) protocol. With APIPA, DHCP
clients automatically configure an IP address and subnet mask when a DHCP server is not available. The
device chooses it's own IP address in the range 169.254.1.0 through to 169.254.254.255. The subnet mask
is automatically set to 255.255.0.0 and the gateway address is set to 0.0.0.0.
By default, the APIPA protocol is enabled. If you want to disable the APIPA protocol, you can disable it using
printer control panel. For more information, see Disabling the APIPA protocol on page 7-8.
If the APIPA protocol is disabled, the IP address of a Brother print server is 192.0.0.192. However, you can
easily change this IP address number to match with the IP address details of your network.
Using ARP to configure the IP address
If you are unable to use the BRAdmin application and your network does not use a DHCP server, you can
also use the ARP command. The ARP command is available on Windows® systems that have TCP/IP
installed as well as UNIX® systems. To use arp enter the following command at the command prompt:
arp -s ipaddress ethernetaddress
Where ethernetaddress is the Ethernet address (MAC address) of the print server and ipaddress is the
IP address of the print server. For example:
Windows® systems
Windows® systems require the dash "-" character between each digit of the Ethernet address.
arp -s 192.168.1.2 00-80-77-31-01-07
A-3
Appendix A
UNIX®/Linux systems
Typically, UNIX® and Linux systems require the colon ":" character between each digit of the Ethernet
address.
A
arp -s 192.168.1.2 00:80:77:31:01:07
Note
You must be on the same Ethernet segment (that is, there cannot be a router between the print server and
operating system) to use the arp -s command.
If there is a router, you may use BOOTP or other methods described in this chapter to enter the IP address.
If your Administrator has configured the system to deliver IP addresses using BOOTP, DHCP or RARP your
Brother print server can receive an IP address from any one of these IP address allocation systems. In which
case, you will not need to use the ARP command. The ARP command only works once. For security reasons,
once you have successfully configured the IP address of a Brother print server using the ARP command, you
cannot use the ARP command again to change the address. The print server will ignore any attempts to do
this. If you wish to change the IP address again, use a web browser, TELNET (using the SET IP ADDRESS
command) or factory reset the print server (which will then allow you to use the ARP command again).
To configure the print server and to verify the connection, enter the following command ping ipaddress
where ipaddress is the IP address of the print server. For example, ping 192.189.207.2.
Using the TELNET console to configure the IP address
You can also use the TELNET command to change the IP address.
TELNET is an effective method to change the printer’s IP address. But a valid IP address must already be
programmed into the print server.
Type TELNET ipaddress at the command prompt of the system prompt, where ipaddress is the IP address
of the print server. When you are connected, push the Return or Enter key to get the “#” prompt, enter the
password access (the password will not appear on the screen).
You will be prompted for a user name. Enter anything in response to this prompt.
You will then get the Local> prompt. Type SET IP ADDRESS ipaddress, where ipaddress is the
desired IP address you wish to assign to the print server (check with your network administrator for the IP
address to use). For example:
Local> SET IP ADDRESS 192.168.1.3
You will now need to set the subnet mask by typing SET IP SUBNET subnet mask, where subnet mask
is the desired subnet mask you wish to assign to the print server (check with your network administrator for
the subnet mask to use). For example:
A-4
Appendix A
Local> SET IP SUBNET 255.255.255.0
If you do not have any subnets, use one of the following default subnet masks:
255.0.0.0 for class A networks
A
255.255.0.0 for class B networks
255.255.255.0 for class C networks
The leftmost group of digits in your IP address can identify the type of network you have. The value of this
group ranges from 1 through 127 for Class A networks (e.g., 13.27.7.1), 128 through 191 for Class B networks
(e.g.,128.10.1.30), and 192 through 255 for Class C networks (e.g., 192.168.1.4).
If you have a gateway (router), enter its address with the command SET IP ROUTER routeraddress,
where routeraddress is the desired IP address of the gateway you wish to assign to the print server. For
example:
Local> SET IP ROUTER 192.168.1.4
Type SET IP METHOD STATIC to set the method of IP access configuration to static.
To verify that you have entered the IP information correctly, type SHOW IP.
Type EXIT or CTR-D (i.e., hold down the control key and type "D") to end the remote console session.
Using the Brother Web BRAdmin server software for IIS* to configure the IP
address
The Web BRAdmin server software is designed to manage all LAN/WAN Brother network connected devices.
By installing the Web BRAdmin server software on a computer running IIS*, Administrators with a web
browser can connect to the Web BRAdmin server, which then communicates with the device itself. Unlike the
BRAdmin Professional utility - which is designed for Windows® systems only - the Web BRAdmin server
software can be accessed from any client computer with a web browser that supports Java.
Please note this software is not included on the CD-ROM that was supplied with your Brother product.
Please visit http://solutions.brother.com/webbradmin to learn more about this software and to download it.
IIS* = Internet Information Server 4.0, 5.0 or 5.1
A-5
Appendix A
Print server specifications
Model name
NC-6400h
Operating system support
Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP
Mac OS® 9.1 to 9.2, Mac OS® X 10.2.4 or greater
Protocol support
TCP/IP: IPv4
APR, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS,
NetBIOS name resolution, DNS Resolver, mDNS. LPR/LPD,
Custom Raw Port/Port9100, SMB Print, IPP, FTP Server, Telnet,
SNMP, HTTP, TFTP, SMTP Client
TCP/IP: IPv6
NDP, DNS Resolver, mDNS, LPR/LPD, Custom Raw
Port/Port9100, IPP, FTP Server, Telnet, SNMP, HTTP, TFTP,
SMTP Client
A
Network type
10/100BASE-TX Ethernet network
Network printing
Windows® 95/98/Me Peer-to-Peer printing
Windows NT® 4.0 and Windows® 2000/XP TCP/IP printing
Macintosh® printing
Computer requirements
(for drivers, BRAdmin
Professional, Peer-to-Peer
software, etc.)
CPU
Pentium 75MHz or higher for Windows® 95/98
Pentium 150MHz or higher for Windows® Me
Pentium 133MHz or higher for Windows® 2000
Pentium 233MHz or higher for Windows® XP
RAM
24MB or greater (32MB recommended) for Windows® 95/98
32MB or greater (64MB recommended) for Windows® Me
64MB or greater (128MB recommended) for Windows® 2000/XP
Computer
Ethernet ready Power Macintosh®
RAM
32MB or more (64MB or more recommended) for Mac OS® 9.1
to 9.2
128MB or more (160MB or more recommended) for Mac OS® X
10.2.4 or greater
Operating system
Mac OS® 9.1 to 9.2, Mac OS® X 10.2.4 or greater
Macintosh connection
Management utilities
BRAdmin
Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP
Professional utility
BRAdmin Light
Mac OS® X 10.2.4 or greater
Web BRAdmin
Windows® 2000 Professional / Server / Advanced Server,
Windows® XP Professional
A-6
B
Appendix B
Brother numbers (for USA and Canada)
IMPORTANT: For technical and operational help, you must call the country where you bought the
printer. Calls must be made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the original owner
of the product.
Your registration with Brother:
■ may serve as a confirmation of the purchase date of your product should you lose your receipt;
■ may support an insurance claim by you in the event of product loss covered by insurance; and,
■ will help us notify you of enhancements to your product and special offers.
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register
your new product, register on-line at
http://www.brother.com/registration/
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest
software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother
product.
http://solutions.brother.com
You can check here for the Brother driver updates.
Customer service
In USA:
In Canada:
1-800-276-7746
1-877-BROTHER
If you have comments or suggestions, please write us at:
In USA:
In Canada:
Printer Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92618
Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hotel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
B-1
B
Appendix B
Service center locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
B
Service center locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER
Brother fax back system (USA only)
Brother has installed an easy to use fax back system so you can get instant answers to common technical
questions and product information. This is available 24 hours a day, 7 days a week. You can use the system
to send the information to any fax machine.
Call the number below and follow the recorded instructions to receive a fax about how to use the system and
an index of fax back subjects.
In USA only:
1-800-521-2846
Internet Addresses
Brother Global Web Site: http://www.brother.com
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver
Updates and Utilities: http://solutions.brother.com
(In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com
B-2
Appendix B
Brother numbers (for Europe and other countries)
IMPORTANT: For technical and operational help, you must call the country where you bought the
printer. Calls must be made from within that country.
B
Register your product
By registering your Brother product, you will be recorded as the original owner of the product.
Your registration with Brother:
■ may serve as a confirmation of the purchase date of your product should you lose your receipt;
■ may support an insurance claim by you in the event of product loss covered by insurance; and,
■ will help us to notify you of enhancements to your product and special offers.
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register
your new product, register on-line at
http://www.brother.com/registration/
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest
drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your
Brother product.
http://solutions.brother.com
You can check here for the Brother driver updates.
Customer service
Visit http://www.brother.com for contact information on your local Brother office.
Service center locations
For service centres in Europe, contact your local Brother Office. Address and telephone contact information
for European offices can be found at http://www.brother.com and select your country.
Internet addresses
Brother Global Web Site: http://www.brother.com
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver
Updates and Utilities: http://solutions.brother.com
B-3
Appendix B
Important information: Regulations
Caution for LAN connection
B
Connect this product to a LAN connection that is not subjected to overvoltages.
B-4
I
Index
A
LPR/LPD ................................................. 1-4
APIPA ....................................... 1-4, 7-8, A-3
ARP .........................................................A-3
M
B
BINARY_P1 ............................................A-1
BOOTP ............................................ 1-4, A-2
BRAdmin Light ........................................ 6-3
BRAdmin Professional ..............2-3, 2-5, 4-2
Brother LPR Port .............................. 3-5, 3-7
Brother NetBIOS Port Monitor .......... 4-1, 4-4
Brother Peer to Peer Software ................ 3-5
Brother Solutions Center .................. 2-3, 6-3
N
C
NetBIOS .................................................. 8-7
NetBIOS Peer to Peer Printing ................ 4-1
NetBIOS/IP .............................................. 1-4
Network Neighborhood ........................... 4-1
Network Printing ............................... 3-1, 4-1
Network Shared Printing ......................... 1-3
Control panel ........................................... 7-1
P
D
F
Password ..................................3-1, 4-1, 5-1
PCL_P1 ...................................................A-1
Peer-to-Peer ..................................... 1-2, 8-7
Ping .................................................. 8-2, 8-5
Port9100 .................................................. 1-5
Print Server Setting ................................. 2-5
Printer Settings Page .............................. 7-6
Protocol ................................................... 1-4
Factory Default ........................................ 7-7
R
G
RARP .............................................. 1-4, A-2
Register your product ...................... B-1, B-3
RFC 1001 ........................................ 2-2, A-1
Router ..................................................... 2-3
DHCP .............................................. 1-4, A-1
DNS Client .............................................. 1-4
Domain ..2-6, 3-4, 3-6, 4-1, 4-2, 4-3, 5-2, 8-7
DOS ........................................................ 4-1
Gateway .................................................. 2-3
H
HTTP ................................................ 1-5, 2-6
Hyper Text Transfer Protocol .................. 2-6
I
IIS ............................................................A-5
Internet Printing ....................................... 5-1
IP Address ............................................... 2-1
IPP ............................................1-5, 5-1, 8-8
L
I
Mac OS 9 ................................................ 6-1
Mac OS X ................................................ 6-1
Macintosh Printing ................................... 6-1
mDNS ...................................................... 1-5
S
Server Message Block ............................ 4-1
Service ....................................................A-1
Service centers (USA/Canada) ...............B-2
Service centres (Europe and other countries) B-3
Simple Network Configuration ..........6-1, 8-1
SMB ........................................................ 4-1
SMTP Client ............................................ 1-5
SNMP ...................................................... 1-5
Specifications ..........................................A-6
Subnet Mask ........................................... 2-2
LED (Control Panel) ......................... 7-7, 7-8
LED (Print Server) ................................... 8-2
I-1
Index
T
TCP/IP ..................................................... 1-4
TCP/IP Printing ....................................... 3-1
TELNET ................................... 1-5, 4-3, A-4
TEXT_P1 .................................................A-1
Trademarks ................................................ -i
I
W
Web BRAdmin .........................................A-5
Web Browser .............................2-6, 4-3, 6-3
Web Server ............................................. 1-5
Windows 2000 ................... 3-1, 4-1, 5-1, 8-8
Windows 2000/XP Printing ...................... 3-1
Windows 95/98/Me ........................... 4-1, 8-7
Windows 95/98/Me Printing .................... 3-5
Windows NT 4.0 Printing ......................... 3-3
Windows XP ...................... 3-1, 4-1, 5-1, 8-8
Workgroup ........................................ 4-1, 4-2
I-2