Clarity Extra
®
High-Frequency Enhancing Phone
Model: W1100
User Guide
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Table of Contents
SAFETY INSTRUCTIONS: ..................................
3
INSTALLATION: .....................................................
7
FEATURES: ............................................................. 11
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Clarity® Power Control ..........................................
Boost Control .......................................................
Clarity Effect .........................................................
Sound Level Indicator ..........................................
Ringer Volume Control .........................................
Ringer Pitch Control .............................................
Warble Control .....................................................
Visual Ringer ........................................................
Tone / Pulse Selection .........................................
Last Number Redial .............................................
Flash ....................................................................
Hold ......................................................................
Surge Protection ..................................................
Mute .....................................................................
Neck Loop/Auxillary Port ......................................
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OPERATION: ........................................................... 16
• To Place or Receive a Call ................................... 16
• Programming Frequently-Dialed Numbers .......... 17
CARE: ....................................................................... 19
TROUBLE-SHOOTING GUIDE ................................. 20
FCC REQUIREMENTS .............................................. 23
LIMITED WARRANTY ............................................... 25
WALKER WARRANTY SERVICE .............................. 26
SAFETY INSTRUCTIONS
➤ Read and Understand
All Instructions
1.Never install telephone wiring during a
lightning storm.
• Unplug this product from the wall outlet
before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for
cleaning.
2. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
• Do not use this product near water, for
example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
3. Never touch uninsulated telephone
wires or terminals unless the line has been
disconnected at the network interface.
• Do not place this product on an unstable
cart, stand or table. The product may fall,
causing serious damage to the product.
4. Use caution when installing or modifying
telephone lines.
• Slots and openings in the cabinet and
the back or bottom are provided for ventilation, to protect it from overheating.
These openings must not be blocked or
covered. The openings should never be
blocked by placing the product on the bed,
sofa, rug, or other similar surface. This
product should never be placed near or
over a radiator or heat register. This
product should not be placed in a built-in
installation unless proper ventilation is
provided.
➤ Important Safety
Instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons,
including the following:
• Read and understand all instructions.
• Follow all warnings and instructions
marked on the product.
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• Do not allow anything to rest on the
power cord. Do not locate this product
where the cord will be abused by persons
walking on it.
SAVE THESE INSTRUCTIONS
3
SAFETY INSTRUCTIONS
• Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short
out parts that could result in a risk of fire or
electric shock. Never spill liquid of any
kind on the product.
• To reduce the risk of electric shock, do
not disassemble this product. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
• Unplug this product from the wall outlet
and refer servicing to the manufacturer
under the following conditions:
A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to rain
or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are
covered by the operating instructions
because improper adjustment of other
controls may result in damage and will
often require extensive work by a qualified
technician to restore the product to normal
operation.
E. If the product has been dropped or the
cabinet has been damaged.
F. If the product exhibits a distinct change
in performance.
• Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
• Do not use this telephone to report a gas
leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
4
W-1100 Clarity Extra
SAFETY INSTRUCTIONS
The following items are included as part of
the CS-03 Requirements.
The Load Number of the equipment is 20.
The standard connecting arrangement
code for the equipment is CA11A.
NOTICE: The Canadian Department of
Communications label identifies certified
equipment. This certification means that
the equipment meets certain telecommunications network protective operational and
safety requirements. The Department
does not guarantee that the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users
should ensure that it is permissible to be
connected to the facilities of the local
telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some
cases, the company’s inside wiring associated with a single line individual service
may be extended by means of a certified
connector assembly (telephone extension
cord). The customer should be aware that
compliance with the above conditions may
not prevent degradation of service in some
situations.
Repairs to certified equipment should be
made by an authorized Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the
user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the
user disconnect the equipment.
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Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and
internal metallic water pipe system, if
present, are connected together. This
precaution may be particularly important in
rural areas.
Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspection
authority, or electrician, as appropriate.
The Load Number (LN) assigned to each
terminal device denotes the percentage of
total load to be connected to a telephone
loop which is used by the device to prevent overloading. The termination on a
loop may consist of any combination of
devices subject only to the requirement
that the total of the load numbers of all the
devices does not exceed 100.
SAVE THESE INSTRUCTIONS
5
®
UNPACKING THE WALKER CLARITY
Inside you will find the following items:
A.
B.
C.
D.
E.
F.
G.
Handset
Handset Line Cord (Coiled, 10 ft.)
Base Unit
Phone Line Cord (long, flat)
Desk/Wall-Mounting Bracket
AC Adapter
This User’s Guide
this unit for a factory-fresh replacement. In
addition to the items listed above, you will
need one of the following to complete
installation of this unit:
• Modular Wall Jack, or
• RJ-11C Modular Jack Adapter (if you
have an older 4-prong jack)
Carefully remove all of the contents from
the package. If there is any visible damage, or any of the contents are missing, do
not attempt to operate this equipment.
Please call 1-800-552-3368 to exchange
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W-1100 Clarity Extra
INSTALLATION
Warning: To prevent electrical shock,
always remove the telephone line cord
from the wall jack before removing the
cord from the telephone. Never leave the
line cord connected to the wall jack if it is
not also connected to the telephone.
AC adapter should be unplugged when not
in use.
➤ Select a Location:
• This unit requires a modular phone jack
and a standard 120 volt outlet.
• The unit should be located in an area
where it is easy to see the lighted ringer.
• The unit can be used as a desk top
phone or a wall mount phone.
Avoid placing the unit where it will be
exposed to excessive heat or humidity.
➤ Connecting
the Clarity Phone:
To install as a Desk Unit:
• Plug one end of the telephone line cord
(long, flat) into the back of the Walker
Clarity.
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• Plug the other end of the telephone line
cord into the wall jack.
• Plug one end of the handset cord (coiled)
into the bottom of the handset.
• Plug the other end of the handset cord
into the jack located on the left edge of the
Walker Clarity.
• Place the handset in the cradle of the
Walker Clarity.
• Connect AC adapter into back of unit and
plug directly into standard 120 volt outlet.
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INSTALLATION
Installation View
120 volt
outlet
AC adapter
AC adapter
plugs-in here
Flat cord here
CLARITYEXTRA
RJ-11C
Note: If you are
plugging the
phone into an
older 4-prong
jack, use an
RJ11C adapter
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SIGNAL
PROGRAM
REDIAL
FLASH
HOLD
HELP
MUTE
BOOST
Coiled
cord here
WALKER
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W-1100 Clarity Extra
INSTALLATION
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Walker Clarity comes assembled with
mounting bracket attached in desk mount
position. For wall mounting simply remove
bracket, rotate 180° and reattach as
shown.
Wall
Mount
Bracket
Desk
Mount
key
Wall
Mount
Key
Back of
Phone
• Attach the wall-mounting bracket to the
bottom of the Walker Clarity. It snaps into
place. The cord should run underneath the
wall mounting bracket.
• Plug one end of the telephone line cord
(long, flat) into the back of the Walker
Clarity.
To Install As a Wall Unit:
Important: A modular wall jack with raised
mounting pins is required for installation
as a Wall Unit.
• Insert AC adapter into back of base unit,
run cord underneath back plate and
through opening on bottom.
• Plug AC adapter directly into standard
120 volt outlet.
• Plug the other end of the telephone line
cord into the wall jack with raised mounting pins. You can store excess line cord
inside the wall mounting bracket.
Note: If the wall-mounting bracket is
already placed in the desk mount position,
remove it by pressing the tabs and turning
it 180° per the key shown for the wallmount.
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INSTALLATION
Warning: To prevent electrical shock,
always unplug the telephone line cord and
AC adapter from the wall before removing
the cord from the telephone. Never leave
the cord connected to the wall if it is not
also connected to the telephone.
• Hold the Walker Clarity so that the holes
on the mounting bracket line up with the
raised mounting pins on the modular wall
jack. Once the holes are lined up, push the
phone in towards the wall jack and then
slide the phone downward until it is securely seated on the wall jack.
• Plug one end of the handset cord (coiled)
into the bottom of the handset.
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• Plug the other end of the handset cord
into the jack located on the lower left edge
of the Walker Clarity.
• Place the handset in the cradle of the
Walker Clarity. The special tabs will hold it
in place.
Hook
Switch
Tabs
W-1100 Clarity Extra
®
WALKER CLARITY FEATURES
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Clarity Power Control®
Boost Button
Clarity ON/OFF Switch
Sound Level Indicator
Ringer Volume Control
Visual Ringer
Ringer Pitch Control
Warble Control
Tone/Pulse Selector
Last Number Redial
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
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Flash Button
Hold Button
Hold Indicator
Mute Button
Program Button
Emergency Button
Memory Location
Braille Button #5 Key
Neck Loop Auxillary Port
AC Adapter Jack
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®
WALKER CLARITY FEATURES
Your Walker Clarity is packed with features
that will help you improve your communications over the telephone.
➤ Clarity Power Control®
The Clarity Power Control allows you to
control the clarity of your phone conversations. It will let you hear clearly phone
calls that are normally difficult to understand. The amplification will be increased
by more than 33 decibels and the frequency band from 2000 to 3000Hz will be
specially enhanced to improve the clarity
of your call.
➤ To Increase Clarity Power:
Slide the button marked Clarity Power
toward the right.
➤ To Decrease Clarity Power:
Slide the button toward the left. The
extreme left is the level of a normal telephone conversation.
➤ Boost Control
The W-1100 has a boost button that
controls the loudness of the receiver. Once
the boost button is pressed, the volume
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will jump to the volume level indicated by
the volume control. The boost button will
reset automatically every time the phone is
hung up for at least 5 seconds. This
feature will allow the user to make multiple
calls in quick succession without having to
press the boost button at the beginning of
every call.
➤ Clarity Effect (On/Off
Switch) Smart Tone Control
Clarity ON insures the user that the high
frequency sounds are being amplified
more than lower frequencies so that words
are not just louder, but clearer and easier
to understand. Clarity OFF provides the
loudest output possible.
➤ Sound Level Indicator
This LED signal indicates if there is
speech or sound present on the line. It will
be bright and steady when a dial tone is
present. It will flash in rhythm with a busy
signal and will flicker when the person on
the other end is speaking. This feature is
designed to assist those individuals with a
more profound hearing loss. This indicator
will not function without AC power.
W-1100 Clarity Extra
®
WALKER CLARITY FEATURES
➤ Ringer Controls
The Walker Clarity comes with a Special
Low-Frequency Ringer designed to be
easily heard by everyone.
The ringer also comes with a volume, pitch
and warble control, allowing it to be tailored to each user.
The ringer Volume Control has three
settings: OFF, LOW, and HIGH. It is
suggested that you set the volume control
to high when you first start using your
Walker Clarity. To do this, slide the ringer
volume control toward the largest dot.
The ringer also has a Pitch Control that
has three settings: LOW, MED, and HIGH.
The low frequency is typically the easiest
for people with partial hearing loss to hear.
It is suggested that you set the pitch
control to low (the smallest dot) when you
start using the phone.
For Low Frequency,
Loud Ring
Volume
➤ Visual Ringer
A lighted ringer works in conjunction with
the low frequency ringer. It sends out a
visual flashing alert every time a phone
call is coming in. (This ringer will light up
regardless of the setting on the ringer
volume control.)
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➤ Warble Control
The warble rate, or speed of ring can be
also be varied from Fast/Medium/Slow
when AC power pack is installed.
Warble
➤ Tone/Pulse Selection
The Clarity Phone can be used as either a
TONE (touch dial) or PULSE (rotary dial)
phone. Tone dialing is required for using
special phone services such as long
distance calling. Please check with your
local phone company on certain types
of service.
Pitch
Look On Right
Edge of Case
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®
WALKER CLARITY FEATURES
Note for Users with Pulse/Rotary service only: Many automated answering
systems used by banks, stores and government agencies ask you to “Push 1 for
service”, “Push 2 for the operator”, etc. You
must switch the tone/pulse switch on the
top edge of the phone to tone before
responding to these prompts. In summary,
dial the phone number you want to call in
pulse mode, switch to tone mode to
interact with the automated answering
system, switch back to pulse mode when
your call is done. When switching from
Pulse to Tone during a call, there will be a
3 second delay from the time you first
push a key in tone mode until the key
press is transmitted. You cannot switch
from tone to pulse during a call.
Important: You must have tone signaling
service to use the TONE feature on the
Walker Clarity. If in doubt, contact your
local telephone company.
➤ To Set the
TONE/PULSE Switch:
1. Move the switch towards the correct
setting.
2. Depress the hookswitch once.
3. The phone will now dial in the mode you
selected.
➤ Last Number Redial
Last Number Redial allows you to automatically redial the last telephone number
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you called. This feature is convenient for
redialing numbers which are busy. The
phone number stored for redial will be
reset with every new call you make.
➤ To Operate
Last Number Redial:
1. Depress the hookswitch to get a new
dial tone.
2. Press the “Redial” Button once.
3. Stay on the line, and your call will be
dialed.
The last number dialed will be stored in
the Walker Clarity for you until you dial
another number or disconnect the telephone from the wall jack.
➤ Flash
Flash is a special feature that is required
to use some calling services provided by
your local phone company, such as call
waiting. Consult your guide to these
services which is available from your local
phone company. Flash serves the same
purpose as pressing and releasing the
hook switch very quickly.
➤ To Use the Flash Feature:
Simply press the Flash button at the
appropriate time as outlined in the guide
provided by your local phone company.
W-1100 Clarity Extra
®
WALKER CLARITY FEATURES
➤ Hold
This advanced feature on your Walker
Clarity allows you to put a call on hold,
hang up and switch to another extension
or have a private conversation that you
don’t want the person on the other end of
the phone to hear.
You will be able to hear the person on the
other end, but they won’t be able to hear
you while the hold indicator light is on.
The hold light will be on any time the hold
button has been pressed. A call will stay
on hold until you pick up a receiver, or
press and release the hook switch. Pressing the hold button a second time
will not take the call off hold.
➤ To Use the Hold Feature:
1. While a telephone call is in progress,
press the hold button once to place the
call on hold. The red hold light will turn on.
2. Hang up the receiver.
3. To take the call off hold:
A. Simply lift the Walker Clarity receiver
out of the cradle.
-ORB. Pick up another telephone extension
in your home.
-OR-
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C. If you did not return the handset to the
cradle after pushing the hold button, press
and release the hook switch once only.
4. The hold light will turn off.
➤ Mute
The mute button allows the user to conduct a private conversation that you do not
want the person on the other end of the
phone to hear. While the mute button is
depressed, the microphone in the handset
will be deactivated, preventing conversation from being transmitted.
➤ Surge Protection
The unit is equipped with a resettable
fuse. The fuse will automatically reset
within 30 minutes after activation once the
surge condition has subsided.
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®
OPERATING THE WALKER CLARITY
➤ Neck Loop/Auxillary Port
The W-1100 has a 3.5mm phono jack to
use with a neck loop. The volume to the
neck loop is controlled with the Clarity
Power Control. When the neck loop is
plugged in, the receiver in the handset is
disabled.
Once you have installed your Walker
Clarity according to the instructions noted
previously, it will be ready to use.
➤ To Place or
Receive a Call:
1. Adjust the Clarity Control to its lowest
setting (zero).
2. Pick up the handset and listen for the
caller’s voice or a dial tone. Watch the
green sound level light located on the
phone base, next to the program button.
It should sign steady.
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3. When placing a call, dial as you would
any phone and wait for someone to
answer.
4. Press the Boost Button
5. Adjust the Clarity Power Control upwards to a level where the other party’s
voice is heard loud and clear, and begin
conversation.
6. When you complete the call, return the
handset to the base unit.
7. After hanging up, the sound level will
reset to normal level.
8. Pressing the Boost Button during
subsequent conversations will return the
volume to your set sound level.
Note: If you made an error while dialing,
just depress the hookswitch, listen for a
dial tone, and dial again.
W-1100 Clarity Extra
PROGRAMMING NUMBERS INTO MEMORY
The Walker Clarity allows you to program
in one emergency number and ten frequently dialed numbers into memory for
future use. By doing so, you will only have
to press one button to place a call. As a
matter of safety, write these important
numbers on the quick reference card
under the receiver or below the memory
storage locations.
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Important: Wait at least two hours after
installing for the phone to charge before
you begin programming.
➤ To Program Numbers
into the Clarity Phone:
Emergency, Mute
and Boost Buttons
1. Select the number you wish to store for
each memory button. The Walker Clarity
will let you store up to 32 digits with each
button.
2. Select the correct TONE/PULSE setting
you normally dial in. (Remember, some
long distance services require TONE
dialing.)
3. Pick up the handset from the phone
base, press and release the “PROGRAM”
button on the base unit.
Programming Frequently-Dialed Numbers
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PROGRAMMING
4. Dial the number you wish to store. The
number is not transmitted while you are
programming it. You can program a pause
into the dialing sequence, if necessary.
Since there is not a separate pause button
on the phone, the redial button serves this
purpose during programming. Remember,
you can store up to 32 digits and the
pause function counts as 1 of those digits.
Note: Programming in the pause function
will cause the phone to wait 3 seconds
before dialing any more numbers. For
example: Pressing a memory button that
has 9<P>555-1212 programmed into it will
dial the number 9, then wait 3 seconds
and dial 555-1212. In most cases, you will
not need to use a pause.
5. Press the “PROGRAM” button again.
7. Place handset back into cradle.
8. Repeat steps 3 through 7 for all other
memory storage locations.
➤ To Dial
Programmed Numbers:
1. Pick up the handset and listen for a dial
tone.
2. Press the appropriate Memory Storage
Button.
3. The number will be dialed automatically.
Important: The HELP BUTTON is not
pre-programmed for 911. You must do
this yourself.
6. Select the appropriate memory storage
button. Press and release this button.
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W-1100 Clarity Extra
CARE
The Walker Clarity has been designed to
give you years of dependable service with
a minimum of care.
To ensure the utmost in
performance, follow
these guidelines in caring
for the unit:
• Avoid dropping or knocking the unit.
• Dust the unit regularly. Wipe the unit with
a soft, damp cloth. Do not use detergents
and avoid excess moisture.
• The Walker Clarity is an electrical device.
Avoid electric shock by keeping the phone
away from water. (i.e.: bathroom, kitchen
sink, etc.)
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TROUBLE-SHOOTING GUIDE
➤ Dialing Problems
•␣ Can’t Dial Out
•␣ Loss Of Numbers
Programmed Into Memory
—Make sure that TONE/PULSE switch is
set correctly. Phone should be set to
TONE if you have touch tone service from
your phone company. Phone should be set
to PULSE if operating with rotary dial
service.
—Your Clarity phone will maintain its
memory for up to 12 hours during a power
loss. If you unplug the phone from the
telephone line for long periods or lose your
phone service for an extended period of
time you will need to reprogram the phone.
•␣ Phone Doesn’t Dial Out
On First Attempt
➤ Programming Personal
Access Codes
—Your phone may be at the end of a
long line of phones, due to the way the
phone company installed the wiring in your
neighborhood. In this case, your phone
may not get enough power from the phone
line. Try waiting 3-5 seconds after lifting
the handset before dialing the number.
Wait for the sound level indicator to light
solid before dialing.
•␣ Difficulty Programming
Account Numbers
➤ Programming Problems
•␣ Can’t Store Numbers
Into Memory
—Your TONE/PULSE selector must be
switched to the TONE mode to enter
account numbers. This is because most
interactive phone systems require TOUCH
TONE to operate. If your phone service is
rotary service, you must have the switch
set to PULSE to dial a number. Once you
are connected move the switch to TONE
and enter your responses using TOUCH
TONE mode. When your call is complete
move the switch back to PULSE so you
are ready to make your next call.
—Your new Clarity phone must charge for
two (2) hours before you can program any
numbers into it.
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W-1100 Clarity Extra
TROUBLE-SHOOTING GUIDE
➤ Static On Line
➤ Feedback Problems.
• Interference From
Household Appliances
•␣ Feedback Occurs When
Handset Is Set Down
—Your Clarity phone may be located near
a touch lamp, microwave or refrigerator
which may cause interference. Relocating
your phone to another area may eliminate
the problem.
—Avoid setting receiver on a hard surface
or attach a foam receiver pad to earpiece
of phone. You can also lay the receiver on
its side. This will eliminate feedback also.
—A cordless phone on your phone line
may also cause static. Try disconnecting
your cordless phone for several days. This
may eliminate the problem.
➤ Transmission Problems
— Disconnect any extra devices which
may be attached to the phone. Extra
devices may include cord detangler’s,
caller ID units, and answering machines.
•␣ Interference From
Malfunctioning, Frayed Or
Poorly Connected
Telephone Cords
—Check your phone cords and connections. Try interchanging cords with another
phone to see if the problem is eliminated.
Replace any defective equipment.
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•␣ The Person On The Other
End Cannot Hear You
—Too many phones or phone devices on
the line may effect your phone’s transmission. As a guideline, more than five (5)
phones or phone devices may overload
the phone line. Disconnect one (1) or two
(2) of the devices to see if that eliminates
the problem. If not, contact your local
phone company for load guidelines.
—You may not be speaking directly into
the transmitter. Always speak directly
into the mouthpiece in your normal tone
of voice.
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TROUBLE-SHOOTING GUIDE
➤ Compatibility
•␣ Clarity Phones Are
Compatible With Digital
PBX Systems
—If a standard, single line phone works,
your clarity phone should also work.
•␣ Clarity Phones Are Not
Compatible With Key Systems
Or AT&T PBX Systems
—These units have a large electronic box
controlling many phones as one unit.
These types of units may be found in
office buildings and some retirement
homes, nursing homes and condos.
➤ Ringer Volume Problem
•␣ Unable To Hear Phone Ringer
—Make sure the ringer volume is not set
to OFF.
—Slide the volume adjustment switch to
the large dot and the pitch adjustment
switch to the small dot. This will cause the
ringer to sound at its loudest and lowest
frequency. Typically, low frequencies are
easier for people with hearing loss to
detect.
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—Consider purchasing a variable pitch
auxiliary ringer such as the Walker WR100. These devices are exceptionally loud
and can be plugged into any phone outlet
in your home.
➤ Interference Problems
•␣ User Hears Radio Or CB
Transmissions Over The Phone
—Contact your local phone company to
have your telephone line checked. A Radio
Frequency Interference (RFI) filter may be
put on the line to minimize this problem.
If you have any telephone service problems, first make sure you have followed all
of the installation procedures outlined in
this user’s guide. Then try to determine if
the source of the problem is the Walker
Clarity itself or your phone service. To do
this, disconnect the Walker Clarity and
plug in your standard telephone. If the
trouble persists with the standard telephone, inform your telephone company. If
the trouble is related to only the Walker
Clarity, review the installation procedures
and the troubleshooting guide before
referring to the Limited Warranty stated
later in this user guide.
W-1100 Clarity Extra
FEDERAL COMMUNICATIONS
COMMISSION REQUIREMENTS
Your Walker Clarity® has been registered with the Federal Communications Commission (FCC). This
product complies with standards of Part 68 of the FCC Rules. The FCC requires us to provide you with the
following information:
1.␣ Connection and use with the
nationwide telephone network
The FCC requires that you connect your
product to the nationwide telephone
network through a modular telephone
outlet or USOC JR-11C. This equipment
may not be used with party line service or
with coin telephone lines.
2.␣ Notification to the
telephone company
Upon request of your local telephone
company, you are required to provide
them with the following information:
A. The “line” to which you will connect the
telephone equipment (that is, your telephone number).
B. The telephone equipment’s FCC registration number and ringer equivalent
number (REN). These numbers are on the
bottom of your telephone equipment. The
REN is useful to determine how many
devices you may connect to your telephone line and still have them ring when
you are called. In most, but not all areas,
the sum of the REN’s should be five or
less. You may want to contact your local
telephone company for future information.
3.␣ Repair Instructions
If it is determined that your telephone
equipment is malfunctioning, the FCC
requires that it not be used and that it be
unplugged from the modular outlet until
the problem has been corrected. Repairs
to this telephone equipment can only be
made by the manufacturer or its authorized agents, or by others who may be
authorized by the FCC. For repair procedures, follow the instructions outlined
under the Walker Limited Warranty.
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4.␣ Rights of the telephone
company
If your product is causing harm to the
telephone network, the telephone company may temporarily discontinue your
telephone service. If advance notice isn’t
practical, you’ll be notified as soon as
possible. You’ll be given the opportunity
to correct the problem, and you’ll be
informed of your right to file a complaint
with the FCC.
Your telephone company may make
changes in its facilities, operations, or
procedures that could affect the proper
functioning of your Walker Clarity. If such
changes are planned, you’ll be notified.
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FEDERAL COMMUNICATIONS
COMMISSION REQUIREMENTS
Part 15 of FCC Rules
Interference Information
Some telephone equipment generates and
uses radio-frequency energy and, if not
installed and used properly, may cause
interference to radio and telephone reception.
Your Walker Clarity has been tested and
found to meet the standard for a Class B
computing device, as specified in Subpart
J of Part 15 of the FCC rules. These
specifications are designed to provide
reasonable protection against such interference in residential installation.
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If your Walker Clarity causes interference
to radio or television reception when it’s in
use, you might correct the interference
with any one or both of these measures:
1. Where it can be done safely, reorient
the receiving television or radio antenna.
2. To the extend possible, relocate the
television, radio or other receiver with
respect to the telephone equipment.
W-1100 Clarity Extra
WALKER EQUIPMENT LIMITED WARRANTY*
Walker Equipment warrants each item of
new telephone equipment manufactured
by it against defects in material or workmanship for a period of one year from the
date of original purchase. Your purchase
includes the following warranty which is in
lieu of all other express warranties. This
warranty starts upon purchase. It stops if
you rent, sell, give away, put any foreign
device on the equipment, or at the expiration of the applicable warranty period.
Walker Equipment agrees to repair or at
its own option, replace any defective
equipment or part thereof, without charge
for either parts or labor.
The duration of any and all express and
implied warranties shall extend for a
period of one year from the date of original
purchase.
It is the responsibility of the person who
installs the equipment to correctly install
for proper operation. This warranty does
not cover damage resulting from accident,
misuse or abuse, improper installation or
operation, lack of reasonable care, the
affixing of any attachment not provided
with the product and loss of parts, and is
voided in the event any unauthorized
person alters or repairs the equipment.
No responsibility is assumed for any
special, incidental or consequential
damages.
Telephone companies use different types
of equipment and Walker Equipment
does not warrant that its equipment is
compatible with the equipment of a
particular telephone company.
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If failure occurs and your equipment is in
warranty, service shall be provided by
returning the equipment to Walker
Equipment, 4009 Cloud Springs Road,
Ringgold, Georgia 30736, shipping costs
prepaid. The equipment will be repaired
or replaced if examination by Walker
Equipment determines the equipment to
be defective. Equipment received damaged as a result of shipping will require
you to file a claim with the carrier.
*This warranty gives you specific legal rights, and
you may have other rights which vary from state
to state. Some states do not allow the exclusion
or limitation of special, incidental or consequential
damages or limitations on how long an implied
warranty lasts, so the above exclusion and
limitation may not apply to you.
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WALKER WARRANTY SERVICE
For questions regarding warranty service from Walker
on your Walker Clarity, please call the following
toll-free number: 1-800-552-3368
Exclusions and Limitations
Your Walker Clarity Warranty does not cover:
• Damage by negligence, misuse, or accident.
• Lack of performance due to incompatibility with the equipment of any
particular telephone company.
• Modifications to the Walker Clarity to make it compatible with any particular
telephone company.
• Damage or failure caused by modification or repair other than that done by
Walker Equipment.
• Damage to the Walker Clarity resulting from improper installation or operation.
Who is Protected? Where?
• This warranty applies only in the U.S.A. to you, the original purchaser.
Hearing Aid Compatibility
• The Walker Clarity is Hearing Aid Compatible with hearing aids that utilize
a T- switch or T-coil.
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W-1100 Clarity Extra
WALKER SERVICE
Purchaser’s Responsibility
In order to obtain service under this warranty,
you must send the Walker Clarity to:
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Walker Equipment
Attn: Repair Department
4009 Cloud Springs Rd.
Ringgold, GA 30736
Provide proof of purchase along with the phone when you send it in. Failure to provide
proof will result in a denial of warranty service. A description of the phones problem and
your name and address and telephone number should also be included.
Out-of-Warranty Service
If your Walker Clarity should fail to operate properly and the one year warranty has
expired, you may send your phone to Walker Equipment for prompt repair. To do so,
include a check or money order for $50 payable to Walker Equipment, along with a
description of the phone’s problem and your name, address and telephone number to:
Walker Equipment
Attn: Repair Department
4009 Cloud Springs Rd.
Ringgold, GA 30736
The Walker Clarity you send under these conditions will be repaired or replaced at the
discretion of the repair department within four weeks.
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