Quadra-Fire | Santa Fe Pellet Stove | Owner`s manual | Quadra-Fire Santa Fe Pellet Stove Owner`s manual

R
Owner’s Manual
SANTA FE PELLET INSERT
Installation and Operation
Tested and
Listed by
Portland
Oregon USA
O-T L
C
US
OMNI-Test Laboratories, Inc.
Model:
SANTAFEI-MBK
NOTICE
• Important operating and • Read, understand and • Leave this manual with
follow these instrucparty responsible for use
maintenance instructions for safe installaand operation.
tions included.
tion and operation.
WARNING
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
• Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
• Do not overfire - If any external part starts to glow, you
are overfiring. Reduce feed rate. Overfiring will void
your warranty.
• Comply with all minimum clearances to combustibles as
specified. Failure to comply may cause house fire.
CAUTION
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
NOTE
To obtain a French translation of this manual, please
contact your dealer or visit www.quadrafire.com
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and national
codes and regulations.
• Contact local building or fire officials about restrictions and
installation inspection requirements in your area.
www.quadrafire.com
T
O
N RD
O A
D SC
I
D
SAVE THESE INSTRUCTIONS
Pour obtenir une traduction française de ce manuel,
s’il vous plaît contacter votre revendeur ou visitez
www.quadrafire.com
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
and Welcome to the Quadra-Fire Family!
Hearth & Home Technologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance,
you have our assurance of commitment to quality, durability, and performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of
our stoves, inserts and fireplaces. And yet we are old-fashioned when it comes to craftsmanship. Each unit is meticulously fabricated and surfaces are hand-finished for lasting
beauty and enjoyment. Our pledge to quality is completed
as each model undergoes a quality control inspection.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
Tested and
Listed by
R
Manufactured by:
SAFETY LABEL
Portland
Oregon USA
O-T L
R
US
C
OMNI-Test Laboratories, Inc.
007015
www.quadrafire.com
Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Installation. This appliance has been tested
and listed for use in Manufactured Homes in accordance with OAR 814-23-9000 through 814-23-909.
2011 2012 2013
FEB MAR APR
1445 Highway North, Colville, WA 99114
Input Rating: 30,000 BTU/HR.
Electrical Rating: 115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.
SERIAL NO. / NUMÉRO DE SÉRIE
JAN
Santa Fe Pellet Insert-MBK
Report No.
#061-S-77d-6.2
SANTA FE PELLET INSERT
MAY JUNE
JULY AUG SEPT OCT NOV DEC
Tested to: ASTM E-1509-2004, ULC S628-93, ULC /ORD-C1482-M1990 Room Heating Pellet Burning Type, (UM) 84-HUD FOR
USE ONLY WITH PELLETIZED WOOD OR SHELLED FIELD CORN FUEL. Do not use any other type of fuel. OMNI-Test Laboratories,
Inc. has determined that this appliance complies with Canadian Standards Association (CSA) B415.1 and Title 40 of the
U.S. Code of Federal Regulations, Part 60, SubPart AAA.OMNI-Test Laboratories Accrediations: The Standards
Council of Canada, the American National Standards Institute, and the U.S. Environmental Protection Agency.
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER: Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with 5mm ceramic available
from your dealer.
To start, set thermostat above room temperature, the appliance will light automatically. To shutdown, set thermostat to below room
temperature. For further instruction refer to owner's manual.
KEEP VIEWING AND ASH REMOVAL DOORS TIGHTLY CLOSED DURING OPERATION.
PREVENT HOUSE FIRES
Tested and
Listed by
Portland
Oregon USA
O-T L
C
US
OMNI-Test Laboratories, Inc.
Report / Rapport: 061-S-77d-6.2
U.S. ENVIRONMENTAL PROTECTION AGENCY
This model is exempt from EPA certification under 40 CFR
60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].
Install and use only in accordance with manufacturer's installation and operating instructions. CONTACT LOCAL BUILDING
OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA.
WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside combustion air inlet must be
provided. The structural integrity of the mobile home floor, ceiling and walls must be maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing chimney through a combustible wall
or ceiling. Inspect and clean vent system frequently in accordance with manufacturer's instructions.
Do Not Connect This Unit to a Chimney Serving Another Appliance.
Use a 3" or 4" diameter type "L" or "PL" venting system.
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE
Made in China/ Fait Aux Chine
AS A BUILT-IN UNIT
7019-222C
A
C
D
B
SAMPLE:
Top Vent
Rear Vent
2.0 in. 51mm
2.5 in. 64mm
B Side of Hopper
Top/Rear Vent 2.0 in. 51mm
C Back of Hopper
Top/Rear Vent 2.5 in. 64mm
D Vent Pipe to Combustible Top/Rear Vent 3.0 in. 76mm
SERIAL NUMBER LABEL
LOCATION:
Behind left access panel.
A Top of Hopper
B
C
0 in. Clearance To Exposed Section And Face Trim
Max. Mantel Depth: 12 in. (305mm)
MANTEL
Face Trim
SIDE WALL
B
C
A
D
F
E
Masonry or Zero Clearance
A Insert side to combustible side wall
16 in.
406mm
B Insert top to mantel
C Insert top to max. 2.25 in. to top face trim
D Insert side to max. 2.25 in. to side face trim
12 in.
4.75 in.
305mm
121mm
10 in.
254mm
E Hearth extension to from door opening - front 6 in .
152mm
F Hearth extension from side of door opening
6 in.
152mm
*When constructing floor protection for your pellet appliance, any
parts or materials used, must be non-combustible.
DO NOT REMOVE THIS LABEL
7019-223D
SAMPLE: CLEARANCE TO COMBUSTIBLES LABEL
LOCATION: On chain behind right access panel
Page 2
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
Safety Alert Key:
•
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
•
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
•
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
•
NOTICE: Indicates practices which may cause damage to the fireplace or to property.
TABLE OF CONTENTS
Section 1: Listing and Code Approvals
A.
B.
C.
D.
E.
Appliance Certifications ......................4
Mobile Home Approved ......................4
Glass Specifications ............................4
Electrical Rating ..................................4
BTU & Efficiency Specifications ..........4
Section 7: Appliance Set-Up
A.
B.
C.
D.
E.
F.
G.
H.
I.
Section 2: Getting Started
A. Design, Installation & Location
Considerations ....................................5
B. Locating Your Appliance & Chimney ..6
C. Draft ....................................................6
D. Negative Pressure ..............................6
E. Fire Safety ..........................................7
F. Tools & Supplies Needed ...................7
G. Inspect Appliance, Components
and Pre-Check List .............................7
Section 8: Operating Instructions
A.
B.
C.
D.
E.
F.
G.
H.
I.
Section 3: Dimensions & Clearances
A. Appliance Dimensions ........................8
B. Clearances to Combustibles
As A Built-In, UL and ULC ..................9
C. Clearances to Combustibles,
Masonry & Zero Clearance .................10
D. Minimum Opening for Masonry and
Factory-Built Fireplace ........................10
E. Hearth Extension ................................10
F. Floor Protection ..................................10
G. Prefabricated Metal Chimney ..............10
H. Removing Floor of Factory Built
Fireplace .............................................11
I. Altering Factory-Built Fireplace ...........11
Section 10: Maintaining & Servicing Appliance
A.
B.
C.
D.
E.
F.
G.
H.
Proper Shutdown Procedures .............30
Quick Reference Maintenance Chart ..30
General Maintenance & Cleaning .......30-33
High Ash Content Maintenance ..........34
Blower Replacement ...........................35
Igniter Replacement ............................36
Glass Replacement .............................36
Baffle & Brick Removal .......................37-38
Section 12: Reference Material
A.
B.
C.
D.
E.
F.
G.
H.
Section 5: Venting Systems
A. Full Reline with Outside Air-Horizontal 14
B. Full Reline with Outside Air-Vertical ....15
Section 6: Mobile Home ..................................16
May 12, 2014
Fuel Size & Material ............................24
General Operation Information ...........24
Before Your First Fire .........................25
Starting Your First Fire........................25
Fire Characteristics .............................25
Feed Rate Adjustment .......................25
Ignition Cycles ....................................26
Insert Removal....................................26
Frequently Asked Questions...............26
Section 9: Troubleshooting ............................27-29
Section 4: Vent Information
A. Chimney & Exhaust Connections ........12
B. Venting Termination Requirements ....12
C. Equivalent Feet of Pipe.......................13
D. Pipe Selection Chart ...........................13
Leveling System .................................17
Outside Air Kit .....................................17
Grille Installation .................................18
Door Handle Remvoal ........................19
Door Removal .....................................19
Adjustable Hearth Support ..................20
Panel & Trim .......................................21
Log Set Placement ..............................22
Thermostat Installation ........................23
7019-221F
Component Functions.........................39-40
Component Locations .........................41
Exploded Drawings .............................42
Service Parts & Accessories ...............43-47
Service & Maintenance Log ................48
Homeowner’s Notes ............................49
Warranty Policy ...................................50-51
Contact Information .............................52
Page 3
R
Santa Fe Pellet Insert
1
Listing and Code Approvals
A. Appliance Certification
MODEL:
Santa Fe Pellet Insert
LABORATORY:
E. BTU & Efficiency Specifications
OMNI Test Laboratories, Inc
Particulate
Emissions Rating:
1.8 grams/hr
REPORT NO.
061-S-77d-6.2
*BTU Output:
8,500 - 28,200 / hr
TYPE:
Solid Fuel Room Heater/Pellet Fuel
Burning Type Insert
Heating Capacity:
up to 1,500 sq. ft. depending on
climate zone
STANDARD:
ASTM E1509-2004, ULC S628-93
and ULC/ORD-C1482-M1990 Room
Heater Pellet Fuel Burning Type and
(UM) 84-HUD, Mobile Home Approved
Hopper Capacity:
45 lbs
Fuel:
Wood Pellets or Shelled Corn
Shipping Weight:
214 lbs
Efficiency
78%
B. Mobile Home Approved
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.
The structural integrity of the mobile home floor, ceiling, and
walls must be maintained. The appliance must be properly
grounded to the frame of the mobile home and use only listed
pellet vent, Class “L” or “PL” connector pipe.
A Quadra-Fire Outside Air Kit must be installed in a mobile
home installation.
*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer for
best results.
These heaters meet the US Environmental Protection
Agency’s emissions limits for pellet heaters. Under specific
conditions the PS35 stove has been shown to deliver heat
at rates ranging from 8,500 to 28,200 BTU/hr.
WARNING! Risk of Fire! Hearth & Home Technologies disclaims any responsibility for, and the warranty and agency
listing will be voided by the above actions.
DO NOT:
• Install or operate damaged appliance
• Modify appliance
This appliance is equipped with 5mm ceramic glass. Replace
• Install other than as instructed by Hearth & Home
glass only with 5mm ceramic glass. Please contact your
Technologies
dealer for replacement glass.
• Operate the appliance without fully assembling all
components
• Overfire
• Install any component not approved by Hearth &
NOTE: This installation must conform with local codes. In
Home Technologies
the absence of local codes you must comply with the ASTM
E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990,
• Install parts or components not Listed or approved.
(UM) 84-HUD
Improper installation, adjustment, alteration, service or
C. Glass Specifications
maintenance can cause injury or property damage.
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
For assistance or additional information, consult a qualified
installer, service agency or your dealer.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifications and/or price without notice.
Quadra-Fire is a registered trademark
of Hearth & Home Technologies.
Page 4
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
2
Getting Started
A. Design, Installation & Location Considerations
Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:
1. Appliance Location
• Windows
NOTICE: Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
•
Consult insurance carrier, local building inspector, fire
officials or authorities having jurisdiction over restrictions,
installation inspection and permits.
It is a good idea to plan your installation on paper, using
exact measurements for clearances and floor protection,
before actually beginning the installation
Consideration must be given to:
• Safety, convenience, traffic flow
• Placement of the chimney and chimney connector.
• If you are not using an existing chimney, place the appliance where there will be a clear passage for a factorybuilt listed chimney through the ceiling and roof.
• Installing an optional outside air kit would affect the location of the vent termination.
Recommended Location:
• Above peak
• Air Intakes
• Air Conditioner
• Overhang, soffits, porch roofs, adjacent walls
• Landscaping, vegetation
When locating vent and venting termination, vent above
roof line when possible.
Warning! Risk of Fire Damaged parts could impair safe
operation. Do NOT install damaged, incomplete or substitute
components.
CAUTION! If burning shelled field corn, you must use approved venting specifically designed for corn to prevent corrosion or degradation. Follow the instructions from the venting
manufacturer.
NOTICE: Locating the appliance in a location of
considerable air movement can cause intermittent smoke
spillage from appliance. Do not locate appliance near:
•
Frequently open doors
•
Central heat outlets or returns
Recommended Location:
• Above peak
• Inside heated space
Marginal Location:
• Wind loading possible
Marginal Location:
• Below peak
Location NOT recommended:
• Not the highest point of the roof
• Wind loading possible
Recommended:
• Insulated exterior chase
in cooler climates
Location NOT recommended:
• Too close to tree
• Below adjacent structure
• Lower roof line
• Avoid outside wall
Windward
Leeward
Recommended:
Outside Air Intake
on windward side
Multi-level Roofs
NOT recommended:
Outside Air Intake
on leeward side
Figure 5.1
May 12, 2014
7019-221F
Page 5
R
Santa Fe Pellet Insert
B. Locating Your Appliance & Chimney
D. Negative Pressure
Location of the appliance and chimney will affect
performance.
•
•
Install through the warm airspace enclosed by the building
envelope. This helps to produce more draft, especially
during lighting and die-down of the fire.
Penetrate the highest part of the roof. This minimizes the
effects of wind loading.
•
Locate termination cap away from trees, adjacent
structures, uneven roof lines and other obstructions.
•
Minimize the use of chimney offsets.
•
Consider the appliance location relative to floor and ceiling
and attic joists.
CAUTION
• DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVICING ANOTHER APPLIANCE.
• DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT
OR SYSTEM.
May allow flue gases to enter the house
WARNING! Risk of Asphyxiation! Negative pressure can
cause spillage of combustion fumes and soot.
Negative pressure results from the imbalance of air available for the appliance to operate properly. It can be strongest in lower levels of the house.
Causes include:
•
Exhaust fans (kitchen, bath, etc.)
•
Range hoods
•
Combustion air requirements for furnaces, water heaters
and other combustion appliances
•
Clothes dryers
•
Location of return-air vents to furnace or air conditioning
•
Imbalances of the HVAC air handling system
•
Upper level air leaks such as:
- Recessed lighting
- Attic hatch
- Duct leaks
To minimize the effects of negative air pressure:
•
Install the outside air kit with the intake facing prevailing
winds during the heating season
•
Ensure adequate outdoor air for all combustion appliances
and exhaust equipment
•
Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance
•
Avoid installing the appliance near doors, walkways or
small isolated spaces
•
Recessed lighting should be a “sealed can” design
•
Attic hatches weather stripped or sealed
•
Attic mounted duct work and air handler joints and seams
taped or sealed
C. Draft
Draft is the pressure difference needed to vent appliances
successfully. When an appliance is drafting successfully, all
combustion byproducts are exiting the home through the
chimney.
Considerations for successful draft include:
•
Preventing negative pressure
•
Location of appliance and chimney
NOTICE: Hearth & Home Technologies assumes no
responsibility for the improper performance of the chimney
system caused by:
• Inadequate draft due to environmental conditions
•
Downdrafts
•
•
Tight sealing construction of the structure
Mechanical exhausting devices
Page 6
NOTE
This fireplace insert must be installed with a continuous
chimney liner of 3” or 4” diameter extending from the
fireplace insert to the top of the chimney. The chimney
liner must conform to the class 3 requirements of CAN/
ULC-S635 Standard for Lining Systems for Existing Masonry of
Factory-Built Chimneys and Vents, or CAN/ULC-S640, Standard for
Lining Systems for New Masonry Chimneys.
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
E. Fire Safety
F. Tools And Supplies Needed
To provide reasonable fire safety, the following should be
given serious consideration:
• Install at least one smoke detector on each floor of your
home.
• Locate smoke detector away from the heating appliance
and close to the sleeping areas.
• Follow the smoke detector manufacturer’s placement and
installation instructions and maintain regularly.
• Conveniently locate a Class A fire extinguisher to contend
with small fires.
•
In the event of a hopper fire:
Tools and building supplies normally required
for installation, unless installing into an existing
masonry fireplace:
Reciprocating Saw
Hammer
Phillips Screw driver
Tape Measure
Plumb Line
Level
Framing Material
Hi-temp Caulking Material
Gloves
Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)
1/4” Self-Tapping Screws
May also need:
Vent Support Straps
Venting Paint
• Evacute the house immediately.
• Notify fire department.
G. Inspect Appliance & Components and
Pre-Use Check List
WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
1.
Place the appliance in a location near the
final installation area and follow the procedures below:
2.
Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for shipping damage. Contact your dealer if any irregularities are noticed.
3.
All safety warnings have been read and followed.
4.
This Owner’s Manual has been read.
5.
Floor protection requirements have been met.
6.
Venting is properly installed.
7.
The proper clearances from the appliance and
chimney to combustible materials have been
met.
8.
The masonry chimney is inspected by a professional and is clean, or the factory built metal
chimney is installed according to the manufacturer’s instructions and clearances.
9.
The chimney meets the required minimum
height.
10.
All labels have been removed from the glass
door.
11.
Plated surfaces have been wiped clean, if
applicable.
12.
Thermostat or remote has been installed.
Report damaged parts to dealer.
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Do NOT Overfire.
Or any such action that may cause a fire hazard.
May 12, 2014
13.
A power outlet is available nearby.
14.
A good quality surge protection is highly recommended to protect the electronics.
7019-221F
Page 7
R
Santa Fe Pellet Insert
3
Dimensions and Clearances
A. Appliance Dimensions
28-7/8”
23-5/8”
(733mm)
(600mm)
8”
(203mm)
25-3/8”
(645mm)
23”
(584mm)
CL
12-3/4”
(324mm)
21-1/2”
(546mm)
8-5/8”
(219mm)
Figure 8.2 -Side View
Figure 8.1 - Top View
A
B
Figure 8.3- Front View
Panel
Page 8
A
B
Standard
40 inches (1016mm)
30 inches (762mm)
Large
50 inches (1270mm)
33 inches (838mm)
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
B. Clearance To Combustibles, UL and ULC
AS A BUILT-IN
A
C
B
D
B
CL
C
0 in. Clearance To Exposed Section And Face Trim
Figure 9.1
A
Top of Hopper
Inches
Millimeters
Top Vent
2.0
51
Rear Vent
2.5
64
Top or Rear Vent
2.0
51
B
Side of Hopper
C
Back of Hopper
Top or Rear Vent
2.5
64
D
Vent Pipe to Combustible
Top or Rear Vent
3.0
76
INSTALLED AS A BUILT-IN UNIT
Shown with Rear Vent and Optional Outside Air
WARNING
Combustible
Mantel
Fire Risk.
Comply with all minimum clearances to combustibles as specified.
12 in
(305mm)
Top Vent:
2 in. (51mm)
Rear Vent:
2.5 in (64mm)
6 in
(152mm)
Back of Hopper:
2.5 in (64mm)
Vent Pipe to
Combustibles:
3 in (76mm)
Outside Air
Failure to comply may cause
house fire.
NOTE:
• Illustrations reflect typical installations
and are FOR DESIGN PURPOSES
ONLY.
• Illustrations/diagrams are not drawn to
scale.
• Actual installation may vary due to
individual design preference.
Figure 9.2
May 12, 2014
7019-221F
Page 9
R
Santa Fe Pellet Insert
C. Masonry and Zero Clearance Fireplaces
NOTE
Maximum Mantel Depth: 12 inches (305mm)
It is necessary to permanently seal any opening between
the masonry of the fireplace and the facing masonry.
Face
Trim
Mantel
B
E. Hearth Extension
Side Wall
C
If employing a hearth extension, any parts or materials used in construction must be non-combustible.
A
D
F. Floor Protection
Figure10.1
Millimeters
E
Floor protection hearth extension from door
opening
6
152
F
Floor protection to the side of door opening
6
152
E
F
Inches
G. Prefabricated Metal Chimney
Inches
Millimeters
A Insert side to combustible side wall
16
406
B Insert top to mantel
12
305
C Insert top to maximum. 2-1/4 inch (57mm)
4-3/4
121
D Insert side to maximum. 2-1/4 inch (57mm)
10
254
face trim
face trim
The chimney can be new or existing, masonry or prefabricated
and must meet the following minimum requirements:
• Must be minimum 6 inch (152mm) inside diameter of
high temperature chimney listed to UL 103 HT (2100oF)
or ULC-S629.
• Must use components required by the manufacturer for
installation.
• Must maintain clearances required by the manufacturer
for installation.
D. Minimum Opening for Masonry and
Zero Clearance Fireplaces
• Refer to manufacturers instructions for installation
•The original factory-built clearance fireplace chimney
cap must be re-installed after installing the approved
chimney liner meeting type UL 103 HT requirements
(2100°F) per UL 1777.
•If the chimney is not listed as meeting HT requirements,
or if the factory built fireplace was tested prior to 1998, a
full height listed chimney liner must be installed from the
appliance flue collar to the chimney top.
C
B
•The liner must be securely attached to the insert flue collar
and the chimney top.
A
•The air flow of the factory-built zero-clearance fireplace
system must not be altered. The flue liner top support
attachment must not reduce the air flow for the existing
air-cooled chimney system.
D
•No dilution air is allowed to enter the chimney.
Figure 10.2
Location
Inches
Millimeters
A
Rear Width
24
610
B
Depth
16
406
C
Height
23-1/4
591
D
Front Width
29-1/4
743
Page 10
1. Secure the fireplace damper in the open position. If
this cannot be accomplished, it will be necessary to
remove the damper
2. Seal damper area of chimney around chimney
connector with a high temperature sealant or seal
insert against the face of the fireplace.
3. Both methods must be removable and replaceable
for cleaning and re-installation.
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
H. Removing Metal Floor of Factory-Built Firebox
•
•
•
The firebrick (refractory), glass doors, screen rails, screen mesh
and log grates can be removed from a factory-built firebox in
order to gain minimum insert opening requirements.
Any smoke shelves, shields and baffles may be removed from
a factory-built firebox if attached with mechanical fasteners.
I. Altering the Factory-Built Fireplace
•
The following modifications are premissible:
•
•
•
•
•
•
The metal floor of the factory-built firebox may be removed to
facilitate the installation of the insert only when a 1/4 (6mm)
inch airspace is provided between the insert and the floor of
outer wrap.
The following is only one example as there are many different models of factory-built fireplaces.
The fireplace must not be altered, except for the
exceptions listed below. Do not removal the bricks
and mortar from the existing fireplace.
Removal of damper or locked in open position
Removal of smoke shelf or baffle
Removal of ember catches
Removel of fire grate
Removal of view screen/curtain
Removal of doors
•
External trim pieces which do not affect the operation
of the fireplace may be removed providing they can
be stored on or within the fireplace for reassembly if
the insert is removed.
•
The permanent metal warning label provided must be
attached to the back of the fireplace, with screws or
nails, stating that the fireplace may have been altered
to accommodate the insert, and must be returned to
original condition for use as a conventional fireplace.
Figure 12.4.
•
If the hearth extension is lower than the fireplace
opening, the portion of the insert extending onto the
hearth must be supported.
Starter hole
Mark area of
floor to cut
Figure 11.1. Measure and mark the metal floor for cutting. With a
drill, make a starter hole in each corner.
• Manufacturer designed adjustable support kit can be
ordered from your dealer.
•
Final approval of this installation type is contingent
upon the authority having jurisdiction.
NOTE: Refer to chimney liner manufacturer for
recommendations on supporting the liner. Installation into fireplaces without a permit will void the
listing
Figure 11.2. Using a saws-all, cut out the floor.
WARNING
Keep sharp edge of
metal floor away from
power cord
THIS FIREPLACE MAY HAVE BEEN ALTERED
TO ACCOMMODATE AN INSERT. IT MUST BE
RETURNED TO ITS ORIGINAL CONDITION
BEFORE USE AS A SOLID FUEL BURNING
FIREPLACE.
250-2061
250-2061
Figure 11.4
Figure 11.3. Ensure that the power cord can not be damaged by
the sharp metal edge. You may need to cut out a notch to accommodate the cord.
NOTE: If the floor is made of thin metal, we recommend using the
2 x 4 from the insert packaging to support the insert. The 2 x 4
may need to be cut to the appropriate size. Ensure that the leveling leg is positioned over the 2 x 4 before leveling the insert.
May 12, 2014
7019-221F
Page 11
R
Santa Fe Pellet Insert
4
Vent Information
B. Venting Termination Requirements
A. Chimney and Exhaust Connection
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)
diameter type "L" or "PL" venting system. It can be vented
vertically or horizontally.
2. Mobile Home: Approved for all Listed pellet vent. Use Listed
double wall flue connector. A Quadra-Fire outside air kit must
be used with manufactured home installations.
3. Residential: Use 24 gauge single wall flue connector or
Listed double wall flue connector to Class A Listed metal
chimneys, or masonry chimneys meeting International Building Code (ICC) standards for solid fuel appliances.
CAUTION
Do not terminate vent in any enclosed or semi-enclosed
area such as a carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway or closely fenced area,
or any location that can build up a concentration of fumes
such as a stairwell, covered breezeway, etc.
1. Termination must exhaust above air inlet elevation. It is
recommended that at least 60 inches (1524mm) of vertical pipe be installed when appliance is vented directly
through a wall. This will create a natural draft, which
will help prevent the possibility of smoke or odor venting
into the home during a power outage. It will also keep
exhaust from causing a nuisance or hazard by exposing
people or shrubs to high temperatures. The safest and
preferred venting method is to extend the vent vertically
through the roof.
4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER.
5. Secure exhaust venting system to the appliance with at least
3 screws. Also secure all connector pipe joints with at least
3 screws through each joint.
6. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST
VENTING SYSTEM OF THIS UNIT.
7. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER APPLIANCE.
2. Distance from doors and opening windows, or gravity or
ventilation air inlets into building:
a. Not less than 48 inches (1219mm) below;
b. Not less than 48 inches (1219mm) horizontally
from;
c. Not less than 12 inches (305mm) above.
NOTE: All pipe must be welded seam pipe whenever possible. Seal pipe joints with high temperature silicone (500°F
[260°C] minimum rated only).
NOTE: If burning shelled field corn, you must use approved
venting specifically designed for corn. Follow the instructions from the venting manufacturer.
WARNING
Fire Risk.
• Only LISTED venting components may be used.
• NO OTHER vent components may be used.
Substitute or damaged vent components may impair
safe operation.
• Follow venting manufacturer’s clearances
and instructions when installing venting system.
WARNING
a. Not less than 12 inches (305mm) below, horizontally
from or above.
4. Distance between bottom of termination and grade
should be 12 inches (305mm) minimum. This is conditional upon plants in the area, and nature of grade
surface. The grade surface must be a non-combustible
material (i.e., rock, dirt). The grade surface must not be
lawn. Distance between bottom of termination and public
walkway should be 84 inches (2134mm) minimum.
5. Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.
6. Termination Cap Location (Home Electrical Service)
•
Side-to-side clearance is to be the same as minimum
clearance to vinyl inside corners.
•
Clearance of a termination cap below electrical service
shall be the same as minimum clearance to vinyl soffits.
•
Clearance of a termination cap above electrical service
will be 12 inches (305mm) minimum.
•
Location of the vent termination must not obstruct or
interfere with access to the electrical service.
7019-221F
May 12, 2014
Vent surfaces get HOT, can cause burns if
touched. Non-combustible shielding or guards
may be required.
NOTICE: In Canada when using a factory-built chimney it must be safety listed, Type UL103 HT (2100oF)
[1149oC] CLASS “A” or conforming to CAN/ULCS629M, STANDARD FOR 650oC FACTORY-BUILT
CHIMNEYS.
Page 12
3. Distance from permanently closed windows:
R
Santa Fe Pellet Insert
WARNING
C. Equivalent Feet of Pipe
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this appliance. For assistance or additional information consult a
qualified installer, service agency or your dealer.
The table below can help you calculate the equivalent feet
of pipe which is a method used to determine pellet vent size.
Figure 13.1.
Example of 3 Elbow-Rear Vent Termination Calculation
2 ft.
Pellet Venting
Component
# of
Elbows
90o Elbow or Tee
3
Feet of Multiplied
Pipe
By
45o Elbow
3 ft.
Equivalent
Feet
Equivalent Feet
Components
X
5
15
X
3
Horizontal Pipe
7
X
1
7
Vertical Pipe
2
X
0.5
1
Total Equivalent Feet
23
2 ft.
2 ft.
Note: This is a generic example and is not
intended to represent any specific fuel type.
Figure 13.1
D. Pipe Selection Chart
The chart will help you in determing proper venting size according to the equivalent feet of pipe
calcuated above and the altitude above sea level
of this installation. Figure 13.2.
Locate the calculated equivalent feet of pipe on
the vertical left side of the chart. Move to the
right horizontally on the chart until you reach your
altitude above sea level.
30
20
Equivalent Pipe
Length In Feet
Example 2
10
If you fall below the diagonal line, 3 or 4 inch (76
to 102mm) pipe may be used. If it is anywhere
above the diagonal line, a 4 inch (102mm) diameter pipe is required.
The chart reveals that a 90° elbow is 5 times as
restrictive to the flow of exhaust gases under positive pressure as 1 foot of horizontal pipe, and a
foot of horizontal pipe is twice as restrictive as a
foot of vertical pipe.
4 in. (102mm) Diameter Pipe Only
Example 1
3 in. or 4 in. (76mm or 102mm) Diameter Pipe
0
1
2
3
4
5
6
7
8
9
10
ALTITUDE IN THOUSANDS OF FEET
Figure 13.2
Example 1: If the equivalent length of pipe is 23 feet (7m) with altitude
of 8,000 feet (2438m) you must use 4 inch (102mm) diameter type “L”
or “PL” vent.
Example 2: If the equivalent length of pipe is 12 feet (3.7m) with altitude
of 6,000 feet (1829m) you may use 3 or 4 inch (76 to 102mm) diameter
type “L” or “PL” vent
May 12, 2014
7019-221F
Page 13
R
Santa Fe Pellet Insert
5
Venting Systems
A. Full Reline With Outside Air - Horizontal
WARNING
Fire Risk.
Inspection of Chimney:
• Masonry chimney must be in good condition.
• Meets minimum standard of NFPA 211
• Factory-built chimney must be a minimum 6 inch
(152mm) UL103 HT.
CAUTION
Never draw outside combustion air from:
• Wall, floor or ceiling cavity
• Enclosed space such as an attic or garage
NOTE; Use metal plate around
exhaust vent pipe and seal all
edges with non-flammable insulation such as fiberglass, mineral
wool or ceramic.
Do not use high temperature
caulking materials to seal any
edge to prevent furture serviceability.
Outside Air through Rear
Wall (Horizontal)
Figure 15.1
NOTE:
In Canada, where passage through a wall or partition of
combustible construction is desired, the installation shall
conform to CAN/CSA-B365.
Page 14
NOTE:
• Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
C. Full Reline With Outside Air - Vertical
NOTE: Check clearances carefully for this type of
installation to ensure adequate room for outside air
venting.
12” (305mm)
min. above
12” (305mm)
min. below
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult local building, fire officials or authorities having
jurisdiction about restrictions, installation inspection,
and permits.
NOTE; Use metal
plate around
exhaust vent pipe
and seal all edges
with non-flammable
insulation such as
fiberglass, mineral
wool or ceramic.
Side view of Santa Fe Insert with
side panel removed.
Do not use high
temperature caulking materials to seal
any edge to prevent
future serviceability
Outside Air
Termination
at
Chimney Top
45 degree elbow
Figure 15.1
Figure 15.3
NOTE: In Canada, only a full reline is allowed per ULC
S628-93, ORD ULC C1482-M1990.
Direct Connect
NOTE: In Canada this fireplace insert must be installed
with a continous chimney liner a 6 inch (152mm) in diameter extending from the fireplace insert to the top of the
chimney. The chimney liner must conform to the Class 3
requirments of CAN/ULC-S635, Standard for Lining Systems for Extising Masonry or Factory-Built Chimneys and
Vents, or CAN/ULC-S640, Standard for Lining Systems
for New Masonry Chimneys.
Figure 15.2
May 12, 2014
7019-221F
Page 15
R
Santa Fe Pellet Insert
6
Mobile Home
A. Mobile Home Installation
You must use a Quadra-Fire Outside Air Kit for installation in a mobile home.
1.
An outside air inlet must be provided for the combustion
air and must remain clear of leaves, debris, ice and/or
snow. It must be unrestricted while the appliance is
in use to prevent room air starvation which causes
smoke spillage. Smoke spillage can also set off smoke
alarms.
2.
The combustion air duct system must be made of
metal. It must permit zero clearance to combustible
construction and prevent material from dropping into
the inlet or into the area beneath the dwelling and
contain a rodent screen.
3.
The appliance must be secured to the mobile home
structure by bolting it to the floor (using lag bolts). Use
the same holes that secured the appliance to the shipping pallet.
4.
The appliance must be grounded with #8 solid copper
grounding wire or equivalent, terminated at each end
with an NEC approved grounding device.
5.
Refer to clearances to combustibles and floor protection
requirements on pages 9 & 10 for listings to combustibles and appropriate chimney systems.
6.
Use silicone to create an effective vapor barrier at
the location where the chimney or other component
penetrates to the the exterior of the structure.
7.
Follow the chimney manufacturer’s instructions when
installing the vent system for use in a mobile home.
8.
Installation shall be in accordance with the Manufacturers Home & Safety Standard (HUD) CFR 3280, Part
24.
CAUTION
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL AND CEILING/ROOF MUST
BE MAINTAINED.
Do NOT cut through:
• Floor joist, wall, studs or ceiling trusses.
• Any supporting material that would affect the structural
integrity.
Spark Arestor Cap
Storm Collar
Roof Flashing
Joist Shield/Firestop
Double Wall
Connector Pipe
Figure 16.1
WARNING
Installation must comply with Manufactured Home and
Safety Standard (HUD), CFR 3280, Part 24.
WARNING
Asphyxiation Risk.
DO NOT INSTALL IN A SLEEPING ROOM.
Consumes oxygen in the room.
Page 16
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
7
Appliance Set-Up
B. Outside Air Kit Instructions
A. Leveling System
The leveling bolts are located at the rear of the appliance.
To access the bolts, remove the front access panels. Reach
in and turn the bolt to the desired height to level the appliance.
Parts Included in Kit: 1 piece of 2 inch x 3 ft. flex hose,
2 hose clamps, 1 collar assembly, 1 termination cap
assembly, 1 trim ring, fasteners.
Tools Needed: Phillips head screwdriver; wire cutters;
hole saw or jig saw.
1. Measure distance from floor to air vent opening in appliance and mark location on wall.
2. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch
(64-76mm) opening on inside wall and a 3 to 3-1/2 inch
(76-89mm) opening on outside of house.
3. Use hose clamp to secure flex pipe to collar assembly.
4. Slide trim ring over flex pipe and run pipe through wall.
5. Attach hose to outside termination cap with second
hose clamp.
6. Secure termination cap to outside surface.
7. Secure trim ring to interior wall.
CAUTION
Never draw outside combustion air from:
• Wall, floor or ceiling cavity
• Enclosed space such as an attic or garage
Leveling Bolt on Each Side
Figure 17.1
Attach Termination
Cap to Exterior Wall
2 inch diameter
Flex Pipe
Figure 17.2
May 12, 2014
7019-221F
Page 17
R
Santa Fe Pellet Insert
C. Optional Grille Removal and Installation
Grille Bracket Cover
(shipped flat from factory)
Heat Exchanger
Rods
Finger bend into position
after grilles are installed
on appliance
Insert heat exchanger rods
through holes on second grille.
Install in flat position
Install bottom 3 grilles before
installing single top grille
Bend after grilles installed
Figure 18.1
Included in Kit: (4) lower grilles; (3) upper grilles,
(1) upper grille; (4) grille bracket covers; fasteners
5. Secure the lower grille to the appliance with 2 screws
on each side. Finger bend the bracket covers around
the plated brackets.
Tools Required: #2 Phillips head screwdriver
1. Open the door. Remove the top 2 screws on each side
of upper grille and remove the single grille. Remove
the bottom 2 screws on each side and remove the 3
grilles attached together.
2. Removing the ash drawer before taking off the lower
grille will make the lower grille easier to remove. Using
a Phillips head screwdriver, remove the 2 screws on
each side and pull forward with a downward motion to
avoid catching the grille on the firepot pull rod.
NOTE: The plated grilles, Nickel, Black Nickel and
Gold, have 4 black grille bracket covers to eliminate the brightness of the bracket plating. The
bracket covers are shipped flat, installed on the
grilles, and after the grilles are installed on the
appliance they are then finger-bent into position.
6. The upper grille has 2 separate parts. Install the 3
grilles attached together first. Angle the grilles downward and insert the heat exchanger cleaning rods
through the holes in the second grille and then twist
forward until horizontally level. Attach the grille with
only the bottom 2 screws on each side of grille. Do not
finger bend the cover brackets at this time.
7. Position the single top grille over the 3 already in place.
Attach with one screw on each side through the top
grille and the other 3 grilles to secure to appliance.
8. Finger bend the bracket covers on the upper grille into
place.
9. Re-install the ash drawer.
4. Attach the 4 grille bracket covers to the lower 4 grilles
and the top 3 grilles. Slip the metal strips through the
grille openings and secure to grille with screws provided. Do not finger bend the cover brackets at this
time.
Page 18
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
D. Door Handle Removal
Tools Requied: 5/32 Allen wrench
1. Open the door. Using a 5/32 Allen wrench, loosen set
screw by a couple of turns, but do not remove.
2. Push the pin completely out and remove the handle.
3. Re-install in reverse order.
E. Door Removal
1. Remove the door handle and face. Follow instructions
from D above.
2. The door can now be lifted off the hinges.
3. Re-install in reverse order.
May 12, 2014
7019-221F
Page 19
R
Santa Fe Pellet Insert
F. Adjustable Hearth Support
EXPLODED VIEW OF SCISSORS
Size: 9”d x 45”w, 2” to 10” Height Adjustment
Included in Kit: (1) trim top, (1) trim front, (2) trim sides,
double-sided tape (already installed)
SCREWS ARE CIRCLED
Tools Needed: Phillips head screwdriver, sheet metal
shears, measuring tape, gloves
1. The 10 screws on each set of scissors will already be
loose when shipped. Figure 20.1.
DOUBLE-SIDED TAPE
DOUBLE-SIDED TAPE
Figure 20.1
2. Expand scissors to desired height. Tighten screws to
hold in place using Phillips head screwdriver. Figure
20.2.
EXPAND SCISSORS TO DESIRED HEIGHT
3. Measure front and side trims to required height
to cover scissors and mark pieces for cutting. Cut
excess material from top of trim’s edge, not bottom.
This edge will be sharp; wear gloves to prevent injury
to your hands. Figure 20.3.
INSTALL FRONT TRIM LAST.
CORNERS OVERLAP SIDE
TRIM PIECES
4. Using sheet metal shears, cut trim along the marked
edge. The cut edge fits under lip of top trim, so it
allows for some variance in your straight edge.
5. The double-sided tape that holds front and side trims
to scissors has a powerful bonding adhesive. Adjustments are extremely difficult once trim has adhered to
tape. Do a dry run first without removing paper from
tape.
CUT TOP EDGE OF TRIM,
NOT BOTTOM EDGE
Figure 20.2
6. Place cut edge of trim under top lip and into position
on scissors. Place side pieces on first and then front
piece. The front piece overlaps side pieces.
Decorative tile
may be installed
7. Once you are satisfied with the positioning, remove
trim and set aside.
8. Remove the paper from double-sided tape that is
to accept trim side. Align side and then press hard
against tape to secure side piece. Repeat for other
side. Install front trim piece last.
Figure 20.3
9. There are 3 holes in the back flange of the top to
secure it to the wall if necessary. Use the appropriate
fastener for the type of wall material, i.e., brick, sheetrock, etc.
NOTE: 3/8 inch (9.5mm) thick tile or like material can
be cut to size and fit under lip of top trim edge for a
decorative touch. Figure 20.3.
WARNING
Sheet metal trim edges will be sharp.
For safety purposes wear gloves.
Injury can occur.
Figure 20.4
Page 20
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
G. Panel and Trim Set
l
ne
1. Lay panel top and legs face down on protective covering to prevent scratching.
ck
Ba
1. Attach the panel legs to the top panel using a Phillips
head screwdriver. There are 2 screws for each leg.
Figure 21.2.
2. Open the hopper lid by pulling toward you. This will
make it easier to set the panels in place. Secure the
panels to the insert, 2 screws per leg, as shown in
Figure 21.3.
w
vie
a
fp
o
Attach panel
legs to top
3. Connect the trim pieces together using the “L” Brackets supplied. Figure 21.4.
4. Slide the trim over the top of the panels.
5. Install the access panels. At the bottom of the access
panel there are 2 hooks that slip into a slot at the
bottom of the side panel and a magnet at the top that
holds the access panel in place. Figure 21.3.
Figure 21.2
Open Hopper Lid for
Easier Placement of
Panel Set
Magnet
Side
Panel
Access Panels
Hook
Access Panel
Figure 21.3
View of "L" Bracket
installed
Figure 21.1- Completed View
Figure 20.4
May 12, 2014
7019-221F
Page 21
R
Santa Fe Pellet Insert
H. Optional Log Set Placement Instructions
CAUTION
Logs are FRAGILE. Use extreme care when handling or
cleaning logs.
Two Piece Log Set Installation
1.
Open door to expose the firebox.
2.
Install the left log first and then the right log. Figure 23.1
3. Lean the logs against the cast iron brick in the back of
the firebox.
4. Push the logs to the far left and far right against the
sides of the firebox. Figure 23.2.
5. To clean the logs, use a vaccum cleaner and a soft
brush attachment or a paint brush.
Figure 22.1
Figure 22.2
NOTE:
Due to the abrasive nature of a pellet appliance fire, the
logs are not covered under warranty. Any placement variation other than shown here can cause excessive heat
and shall void the appliance warranty.
Page 22
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
I. Thermostat Installation
1.
A 12 volt AC thermostat is required to operate this pellet
appliance. You may use the included wall mount thermostat or purchase an optional programmable thermostat
or remote control.
The included thermostat is equipped with an adjustable
heat anticipator. The current rating is .05 amps. The
anticipator needs to be adjusted to the lowest setting
available.
2.
When mounting a thermostat on a wall, be sure to follow
your thermostat installation instructions carefully.
NOTE: Thermostat must be mounted level for accurate readings. The thermostat should be mounted on
an inside wall and not in direct line with the appliance
convection air. Remove any packaging from inside
the thermostat before using.
Cut Away
NOTE: If the thermostat is located too close to the
appliance, you may need to set the temperature
setting slightly higher to maintain the desired temperature in your home.
3.
LEFT SIDE
There is a 4 screw terminal block located on the junction
box to the right of the power cord inlet. The center 2
screws are for the thermostat wires. The outer 2 are the
mounting screws for the terminal block. Figure 23.1.
Junction Box
Junction Box, Front
Power
Cord
Recepticle
CAUTION
Shock hazard.
• Do NOT remove grounding prong from plug.
• Plug directly into properly grounded 3 prong
receptacle.
• Route cord away from appliance.
• Do NOT route cord under or in front of appliance.
Red Call
Light
Terminal Block
Center 2 Screws
for Thermostat
Wires or Remote
Fuse
110 Outlet for
Remote
Control Only
(unfused)
Figure 23.1
CAUTION
The 110 outlet on the junction box is for a remote
control ONLY. Do not use outlet for any other
purpose. It can damage the appliance and it will
void your warranty.
May 12, 2014
7019-221F
Page 23
R
Santa Fe Pellet Insert
8
Operating Instructions
A. Fuel Size And Material
B. General Operating Information
1. Wood Pellets
1. Thermostat Calls For Heat
Fuel pellets are made from sawdust or wood by-products. If the
source material is hardwood, they can have a higher mineral
content, creating more ash. Fuels containing bark will also
have higher ash content. Minerals and other non-combustible
materials such as sand will turn into a hard, glass-like substance
called a clinker when heated to the extreme temperatures
our firepot reaches. This is what forms clinkers in the bottom
of the firepot. Trees from different areas will vary in mineral
content. That is why some fuels produce more clinkers than
others. Pellets are manufactured in either 1/4 inch or 5/16 inch
(6-8mm) diameter and should be no more than 1-1/2 inches
(38mm) in length. Pellet lengths may even vary by lot from the
same manufacturer which is why the feed rate may need to be
adjusted occasionally. If you burn pellets longer than 1-1/2
inches (38mm) you may have an inconsistent fuel feed rate
and/or missed ignitions.
The appliance is like most modern furnaces; when the thermostat
calls for heat, your appliance will automatically light and deliver
heat. When the room is up to temperature and the thermostat
is satisfied, the red call light will shut off and the appliance will
shut down. The red call light is located behind the left access
panel.
Pellet fuel quality can greatly fluctuate. We recommend using
premium grade fuel with ash content less than 1%. Even in some
fuel labeled “premium” ash content can vary from bag to bag
and possibly exceed 1%. High ash fuel, or lack of maintenance,
can cause the firepot to fill up and thus create a potential for
smoking, sooting and possible hopper fires.
2. Heat Output Controls
This appliance is equipped with a heat output control switch that
has three settings or burn rates; low, medium and high. The
appliance will turn on and off as the thermostat demands. When
the thermostat calls for heat, the appliance will always start up
on High. After burning approximately 4 minutes, the appliance
will then burn at the rate at which it was originally set. If the
appliance is set at one of the lower settings, it will run quieter
but takes longer to heat up an area than if it were set at a higher
burn rate. Regardless of the burn rate, when the area is warm
enough to satisfy the thermostat, the appliance will shut off.
Always burn dry fuel. Burning fuel with high moisture content
takes heat from the fuel and tends to cool the appliance,
robbing heat from your home. Damp pellet fuel can clog the
feed system.
We recommend that you buy fuel in multi-ton lots whenever
possible. Buying large quantities of fuel at once will greatly
reduce the number of times the feed adjustments will need to
be made. However, we do recommend trying various brands
before purchasing multi-ton lots to ensure your satisfaction.
HIGH
MED
BUTTON
LOW
Figure 24.1
WARNING
WARNING
Fire Risk.
• High ask fuels, or lack of maintenance, can
cause the firepot to fill with ash and clinker. If the
firepot fills to the top, immediately shut down the
appliance and clean.
• Failure to do so could result in smoking, sooting
and possible hoper fires.
2. Shelled Field Corn
Shelled field corn can be an efficient and economical fuel. We
recommend using a 50-50 blend of corn and wood pellets. The
only change in operation; 1) the feed rate may require a slight
adjustment and 2) firepot will require more frequent cleanings.
The BTU output varies slightly compared to pellets, depending
on the quality of the corn used. In cases where it is acceptable
for the appliance to run full time, 100% corn will work after the
fire has been started using wood pellets.
Page 24
RESET
Fire Hazard.
Keep combustible materials, gasoline
and other flammable vapors and liquids
clear of appliance.
• Do NOT store flammable materials in the appliance’s
vicinity.
• NEVER USE GASOLINE, GASOLINE-TYPE LANTERN
FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP” A FIRE
IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY
FROM THE HEATER WHILE IT IS IN USE.
• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS
SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.
• DO NOT USE CHEMICALS OF FLUIDS TO START THE
FIRE.
• Combustible materials may ignite.
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
C. Before Your First Fire
Cut Away
1. First, make sure your appliance has been properly
installed and that all safety requirements have been met.
Pay particular attention to the fire protection, venting and
thermostat installation instructions.
LEFT SIDE
2. Double check that the ash drawer and firebox are
empty!
Junction Box
3. Check the position of the thermocouple, located above
the firepot, and make sure that it protrudes approximately
3/4 inch (19mm) into the firepot.
Junction Box, Front
4. Close the front door.
Power
Cord
Recepticle
CAUTION
Tip of thermocouple must be in contact with the
inside end of the thermocouple cover.
Red Call
Light
Fuse
Terminal Block
Center 2 Screws
for Thermostat
Wires or Remote
Missed ignitions can occur.
110 Outlet for
Remote
Control Only
(unfused)
Figure 25.1
D. Starting Your First Fire
1. A thermostat is required for proper operation of this
appliance, except for corn. At this time, fill the hopper
with pellets, set the thermostat to its lowest setting. Plug
the power cord into nearby outlet.
2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.
3. Locate the heat output control switch on the lower right
side of the firebox in front of the right access panel. Set
to the HIGH setting and then adjust the thermostat to
its highest setting. The red call light will be on which is
located on the front of the junction box behind the left
access panel. This indicates the thermostat is calling for
heat. Figure 25.1.
4. The fuel feed system and the igniter should now be on.
5. For your first fire it will be necessary to press the reset
button once a minute until pellets start to drop into the
firepot, then press button 1 more time. This will fill the
feed system and allow the appliance to begin dropping
pellets. The appliance will continue to run as long as the
thermostat is calling for heat.
F. Feed Rate Adjustment Instructions
The feed adjustment control rod is factory set, and should
be adequate for most fuels. The set screw is located at the
bottom of the hopper and set loose at the factory so the fuel
adjustment control rod will slide by only loosening the wing
nut. Do not re-tighten bottom set screw.
However, if the flame height is too high or too low, you will
need to adjust the feed rate. Wait until the appliance has been
burning for 15 minutes before making your adjustments and
allow 15 minutes for feed adjustment to take effect. Make
adjustments in approximately 1/2 inch increments.
1. Loosen the wing nut. Figure 25.2.
2. Adjust the fuel adjustment control rod towards the "+"
symbol to increase the feed rate and flame height or
towards the "-" symbol, to decrease the feed rate and
flame height.
3. Re-tighten the wing nut.
6. Once the appliance has ignited, let it burn for approximately
15 minutes, then set the thermostat to the desired room
temperature. Adjust the heat output control switch to the
desired setting.
Finger Hole
in Rod
E. Fire Characteristics
A properly adjusted fire with the heat output control button
set on “HIGH” has a short active flame pattern that extends
out of the firepot approximately 4 inches (102mm). If the fire
has tall flames with black tails and seems somewhat lazy, the
feed rate will need to be reduced. If the fire is not 4 inches
(102mm) tall, increase the feed rate. A medium and low
setting will give a shorter flame. The flame will rise and fall
somewhat. This is normal.
May 12, 2014
7019-221F
Wing Nut
Figure 25.2
Page 25
R
Santa Fe Pellet Insert
CAUTION
G. Ignition Cycles
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
1. During each ignition cycle, it is normal to see some smoke
in the firebox. The smoke will stop once the fire starts.
Odors may be irritating to sensitive individuals.
2. The convection blower will automatically turn on after your
appliance has reached the set temperature. This blower
transfers heat from your appliance into the room, and will
continue to run after the thermostat has stopped calling
for heat until the appliance has cooled down.
WARNING
Fire Risk
Do NOT operate appliance:
• With appliance door open.
• Firepot floor open.
• Cleaning slide plates open.
Do NOT store fuel:
• Closer than required clearances to combustibles to appliance
• Within space required for loading or ash
removal.
3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will be
on. To restart it, fill the hopper and press the reset button.
When you press the reset button the red call light will go
out. Release the button and the light will come back on.
You should see a fire shortly. If not, follow the instructions
on page 25, “Starting Your First Fire”.
H. Insert Removal
In the case that service or inspection is required the unit may
need to be removed from the wall.
1. Unit must be unplugged before removal of unit is possible.
Unplug the unit from its power source.
2. Remove insert surround from unit, to ease the process of
removal.
3. Unclip the exhaust transition from the exhaust outlet in the
back of the unit. This is what connects the venting to the unit.
Removal of the clips will allow you to remove the unit from the
wall without damaging or adjusting the venting.
4.
Back side of Firepot
Slide unit from the wall and rotate either direction as needed.
I. Frequently Asked Questions
Firepot floor left open
Figure 26.1 - DO NOT LEAVE FIREPOT FLOOR OPEN
ISSUES
SOLUTIONS
1. Metallic noise.
1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.
2.
Ash buildup on glass.
2. This is normal. Clean the glass.
3.
Glass has turned dirty.
3. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent cleaning of the glass is required.
4.
Fire has tall flames with black tails and is lazy.
4. The feed rate needs to be reduced or the firepot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.
5.
Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
(6mm) inch at a time until this no longer happens.
6.
Large flame at start-up.
Page 26
6. This is normal. Flame will settle down once the fire is
established.
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
9
With proper installation, operation, and maintenance your appliance will provide years
of trouble-free service. If you do experience a problem, this troubleshooting guide
will assist a qualified service person in the diagnosis of a problem and the corrective
action to be taken. This troubleshooting guide can only be used by a qualified service
technician.
Troubleshooting
Possible Cause
Symptom
Plug in appliance - No
response.
Call light on. No fire.
No fuel in firepot.
Call light on. No fire.
Partially burned fuel in
firepot.
Corrective Action
No current to outlet.
Check circuit breaker at service panel.
7 amp fuse defective.
Replace fuse.
#3 snap disc tripped or defective.
Reset or replace snap disc.
Control box defective.
Replace control box.
Out of fuel.
Check hopper. Fill with fuel.
#2 snap disc may be defective.
Replace snap disc.
Vacuum switch not closing, no vacuum.
Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
Make sure front door is closed.
Control box defective.
Replace control box.
Firepot clean-out plate not closed.
Check that firepot clean-out plate is fully
closed.
Firepot is dirty (missed ignition).
Clean firepot. Make sure there is no clinker
in the firepot.
Clinkers may have to be broken up with
firepot clean-out tool or other means.
Call light on. No fire.
Unburned pellets in
firepot.
Firepot clean-out plate not closed.
Check that firepot clean-out plate is fully
closed.
Firepot is dirty.
Clean firepot. Make sure there is not a clinker in the firepot. Clinkers may have to be
pushed out of firepot with firepot clean-out
tool or other means.
Ignition hole blocked.
Scrape with solid piece of wire.
Remove ash drawer to see if igniter is
glowing red on start-up.
Check igniter wires for good connection.
Replace igniter using 1/4 inch (6mm) male
/female spade connectors.
Igniter not working.
Slow or smoky start-up.
May 12, 2014
Control box defective.
Replace control box.
Firepot clean-out plate not closed.
Check that firepot clean-out is fully closed.
Firepot is dirty.
Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
pushed out of firepot with firepot clean-outtool or other means.
Excessive amount of fuel at start-up.
Reduce feed rate using feed rate adjustment control rod located inside hopper.
7019-221F
Page 27
R
Santa Fe Pellet Insert
Symptom
Possible Cause
Corrective Action
Slow or smoky start-up
(Cont’d)
Dirty exhaust and/or venting system.
Check for ash build up in appliance,
including behind rear panels, firebox, heat
exchanger, exhaust blower and venting.
Feed system fails to
start.
Out of fuel.
Check hopper, fill with fuel.
#2 snap disc may be defective.
Replace snap disc. Firebox door must be
closed securely.
Vacuum switch not closing. No vacuum.
Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
NOTE: High winds blowing into the venting system can pressurize the firebox
causing loss of vacuum.
Feed system jammed or blocked.
Empty hopper of fuel. Use a wet/dry
vacuum cleaner to remove remaining fuel,
from hopper, including feed tube.
Check feed chute for obstructions.
Loosen 2 screws and jiggle feed assembly.
Feed spring not turning with feed motor.
Check that set screw is tight on feed
spring shaft at end of feed motor.
Feed motor defective or not plugged in.
Check connections on feed motor, replace
if defective.
Thermostat not set to a high enough temperature.
Adjust thermostat above room temperature.
Snap Disc #3 tripped.
Reset snap disc.
No power.
Connect to power.
Fuse blown.
Replace fuse.
No call light. Appliance
does not begin start
sequence.
Connections at thermostat and/or appliance not Check connections at thermostat and
making proper contact.
appliance.
Defective thermostat or thermostat wiring.
Replace thermostat or wiring.
NOTE: To test thermostat and wiring, use
a jumper wire at the thermostat block on
the appliance to by-pass thermostat and
wiring.
Control box defective.
Replace control box.
Appliance fails to shut
off.
Page 28
Call light on.
Turn thermostat off.
If call light does not go out, disconnect
thermostat wires from appliance. If call
light does go out, thermostat or wires are
defective.
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
Symptom
Convection blower fails to
start.
Exhaust blower fails to
start or does not shut off.
Large, lazy flame, orange
color. Black ash on glass.
Possible Cause
No call light.
Defective control box.
#1 snap disc defective.
Replace snap disc.
Blower not plugged in.
Check that blower is plugged into wire harness.
Blower is defective.
Replace blower.
Control box is defective.
Replace control box.
Blower not plugged in.
Check that blower is plugged into wire harness.
Blower is clogged with ash.
Clean exhaust system.
Blower is defective.
Replace blower.
Control box is defective.
Replace control box.
Dirty appliance.
Poor fuel quality, high ash content.
Clean appliance, including firepot, heat
exchangers and venting system. Remove
stainless steel baffle from firebox to clean
ash from on top of baffle. Clean behind rear
brick panels. Change fuel brand to premium.
Firepot clean-out plate not completely
closed.
Nuisance shutdowns.
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
Hopper lid not closed all
the way
May 12, 2014
Corrective Action
Check that firepot clean-out plate is fully
closed.
Excessive amount of fuel.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Low flame.
Increase feed by opening feed rate adjustment control rod located inside hopper.
Sawdust buildup in hopper.
Clean hopper, see page 33.
Feed motor is reversing.
Check for good connections between feed
motor and wire harness.
Defective thermocouple.
Replace thermocouple.
Defective control box
Replace control box.
Firepot more than 1/2 full
See page 34 for detailed instructions for
“High Ash Fuel Content Maintenance”
Thermocouple is defective or not properly
plugged in.
Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.
Defective control box
Replace control box.
Switch is out of adjustment (auger will not
function)
Close the lid. If that doesn’t work, adjust or
replace the switch
7019-221F
Page 29
R
Santa Fe Pellet Insert
10
Maintaining & Servicing Your Appliance
C. General Maintenance
A. Proper Shutdown Procedure
1. Types of Fuel
CAUTION
Depending on the type of fuel you are burning will dictate
how often you have to clean your firepot.
Shock and Smoke Hazard
• Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
can unplug appliance before servicing.
• Smoke spillage into room can occur if appliance
is not cool before unplugging.
• Risk of shock if appliance not unplugged before
servicing appliance.
If the fuel you are burning has a high dirt or ash content
or you are burning shelled field corn, it may be necessary
to clean the firepot more than once a day.
Dirty fuel will cause clinkers to form in the firepot. A clinker
is formed when dirt, ash or a non-burnable substance is
heated to 2000F (1093C) and becomes glass-like. See
“D” page 34 in this section for more details on fuels with
high ash content.
Follow the detailed instructions found in this
section for each step listed in the chart below.
B. Quick Reference Maintenance Chart
Cleaning or Inspection
Figure 30.1 - Clinker
Frequency
Daily Weekly Monthly
Yearly
Ash Pan
Every 5 bags of fuel
OR
X
Ash Removal from Firebox
More frequently depending on
the fuel type or ash build-up
OR
X
Beneath Heat Exchanger
Every 1 ton of fuel
OR
Blower, Combustion (Exhaust)
More frequently depending on
operating environment.
OR
X
Blower, Convection
More frequently depending on
the fuel type
OR
X
Door Latch Inspection
Prior to heating season
OR
Exhaust Path
More frequently depending on
ash build-up
OR
Firebox - Prepare for Non-Burn Season
At end of heating season
OR
Firepot - Burning pellets - hardwood
Every 3 bags
OR
X
Firepot - Burning pellets - softwood
Every 5 bags
OR
X
Firepot - Burning Corn
Every 1 bag
OR
X
Glass
When clear view of firepot
becomes obscure
OR
Heat Exchanger & Drop Tube
Every 1 ton of fuel
OR
X
Hopper
Every 1 ton of fuel or when
changing fuel types
OR
X
Top Vent Adapter
More frequently depending on
the fuel type or ash build-up
OR
X
Venting System
More frequently depending on
the fuel type
OR
X
X
X
X
X
X
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of
ash at the recommended interval or you see soot coming from the vent. Not properly
cleaning your appliance on a regular basis will void your warranty.
Page 30
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
4. Cleaning Ash Drawer
2. Cleaning Firepot with Cleaning Rod & Firepot
Clean-Out Tool
•
•
•
•
Frequency: Daily or more often as needed
By: Homeowner
a. The appliance must be in complete shutdown and
cool and the exhaust blower off. NOTE: If you are
just cleaning the firepot, there is no need to unplug the
insert.
b. Pull firepot cleaning rod OUT and IN a couple of times
to help shake debris loose. See Figure 42.2 on page
42.
Frequency: Weekly or every 5 bags of fuel
By: Homeowner
Locate the ash drawer underneath the firepot and
slide the ash drawer straight out. Empty into a noncombustible container and re-install ash drawer.
5. Disposal of Ashes
•
•
Frequency: As needed
By: Homeowner
If rod is hard to pull, it may be necessary to use your
firepot clean-out tool to chip away material that has built
up on the bottom plate of the firepot and to push out any
clinkers. Larger clinkers may have to be removed from
the top of the firepot. Corn clinkers can be especially
difficult to break up.
c. The firepot floor plate must be fully closed when finished.
See Figure 26.1 on page 26.
Ashes should be placed in a metal container with a
tight-fitting lid. The closed container of ashes should
be placed on a non-combustible floor or on the ground,
well away from all combustible materials, pending final
disposal.
If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the
closed container until all cinders have been thoroughly
cooled.
3. Ash Removal from Firebox
•
•
Frequency: Weekly or more frequently depending on
ash build-up
By: Homeowner
a. There must not be any hot ashes in the firebox during
cleaning so allow the appliance to completely cool.
Frequent cleaning of the ash in the firebox will help
slow down the build-up of ash in the exhaust blower
and vent system.
WARNING
Disposal of Ashes
• Ashes should be placed in metal container
with tight fitting lid.
• Ashes should be retained in closed container
until all cinders have thoroughly cooled.
b. Plug in your appliance, if unplugged, and turn the
thermostat on and immediately shut it off to start the
exhaust blower on its cycle time. It will pull fly ash out
the exhaust instead of into the room.
c. Open door. There are 2 cleaning slide plates to the
left and right of the firepot with finger holes. Pull both
slide plates out and sweep the remaining ash from the
firebox into the 2 open holes. A paint brush works well
for this. Close slide plates.
d. This ash is deposited in the same ash drawer as the
firepot debris. The ash drawer should be emptied
every time you clean the firebox. Remember to place
the ash and debris into a metal or non-combustible
container.
WARNING
Fire Risk
• NEVER pull firepot cleaning rods or cleaning
slide plates when appliance is operating. Hot
pellets may fall into ashpan and may start a
fire or have mis-starts due to lack of vacuum.
e. The 2 cleaning slide plates must be fully closed when
cleaning is complete.
WARNING
Fire Risk.
• The cleaning slide plates must be fully
CLOSED when appliance is operating. Hot
pellets may fall into ash pan and start a fire.
May 12, 2014
7019-221F
Page 31
R
Santa Fe Pellet Insert
6. Cleaning Heat Exchanger Chambers
8. Cleaning the Glass
•
•
•
•
Frequency: Weekly or every 1 ton of fuel
By: Homeowner
Frequency: When clear view of the firepot is obscure
By: Homeowner
a. Appliance must be completely cool before cleaning
glass.
The amount of ash buildup in the firebox will be a good
guide to determine how often you should clean the heat
exchangers.
b. Use a damp paper towel or any non-abrasive glass
cleaner. Wipe off with dry towel.
a. Allow the appliance to completely cool down before
pulling the cleaning rods. Turn the thermostat on and
then immediately off to start the exhaust blower on its
cycle time. It will pull fly ash out the exhaust instead
of into the room.
CAUTION
b. Locate the 2 exposed rods directly underneath the heat
exchanger tubes. Figure 32.1.
Handle glass assembly with care.
Glass
When cleaning glass:
• Avoid striking, scratching or
slamming glass.
• Do NOT clean glass when hot.
c. To clean, pull the rods straight out until it stops,
approximately 8 inches (203mm). Slide the rods OUT
and IN a couple of times.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white film.
• Refer to maintenance instructions.
10 Heat Exchanger Tubes
WARNING
Cleaning
Rods
Handle glass with care.
• Inspect the gasket to ensure it is
undamaged.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass
assembly removed.
• Do NOT operate with glass cracked, broken or
scratched.
Glass
Figure 32.1
WARNING
Heat exchanger cleaning rods may be warm
to the touch. For safety purposes wear
gloves.
Do not pull heat exchanger cleaning rods
while appliance is operating.
9. Door Latch Inspection
Push cleaning rods IN when done, DO NOT
leave cleaning rods OUT. Injury can occur.
Frequency: Prior to heating season
By: Homeowner
The door latch is non-adjustable but the gasketing between
the glass and firebox should be inspected periodically to make
sure there is a good seal.
7. Cleaning Beneath Heat Exchanger
•
•
•
•
NOTE: There is no gasket on the bottom of glass.
Frequency: Monthly or every 1 ton of fuel
By: Homeowner
A more thorough cleaning is needed to remove the excess
ash that is left behind from the use of the cleaning rods for
the heat exchanger tubes. The ash will be resting on the
back of the baffle.
This will require removing the baffle and cast brick set.
Please refer to pages 37-38 for a detailed explanation of
removing the baffle and brick set.
NOTE: There are heavy duty vacuum cleaners specifically
designed for solid fuel appliance cleaning.
Page 32
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
10. Cleaning the Hopper
•
•
14. Preparing Firebox for Non-Burn Season
Frequency: Monthly or every 1 ton of fuel
By: Homeowner
•
•
After burning approximately 1 ton of fuel you will need to
clean the hopper to prevent sawdust build-up. A combination of sawdust and pellets on the auger reduces the
amount of fuel supply to the firepot. This can result in
nuisance shutdowns and mis-starts.
Frequency: At the end of the heating season
By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off.
b. Remove all ash from the firebox and vacuum thoroughly.
c. Paint all exposed steel, including cast-iron.
1. The appliance must be in complete shutdown. Allow the
appliance to completely cool down.
•
Use the Touch-Up paint supplied with the appliance;
or,
2
•
Purchase paint from your local dealer.
•
Must use a high-temperature paint made specificially for heating appliances.
Empty the hopper of any remaining pellets.
3. Vacuum the hopper and feed tube.
11. Cleaning Exhaust Blower - Requires No Lubrication
•
•
Frequency: Yearly or as needed
By: Quality Service Technician/Homeowner
a. Remove left & right brick. The exhaust blower is behind
the right brick. Vacuum this area thoroughly. See
pages 37 & 38 for removing bricks. Re-install bricks
when done.
12. Cleaning Convection Blower - Requires No
Lubrication
•
•
•
Frequency: Yearly or as needed
By: Qualified Service Technician
Task: Contact your local dealer.
13. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.
•
•
Frequency: Yearly or more frequently depending on
ash build-up
By: Qualified Service Technician/Homeowner
The products of combustion will contain small particles
of flyash. The flyash will collect in the exhaust venting
system and restrict the flow of the flue gases. Incomplete combustion, such as occurs during startup, shutdown, or incorrect operation of the room heater will lead
to some soot formation which will collect in the exhaust
venting system. The exhaust venting system should be
inspected at least once every year to determine if cleaning is necessary.
The venting system may need to be cleaned at least
once a year or more often depending upon the quality
of your fuel or if there is a lot of horizontal pipe sections.
Ash will build up more quickly in the horizontal sections.
May 12, 2014
7019-221F
Page 33
R
Santa Fe Pellet Insert
D. High Ash Fuel Content Maintenance
•
•
Frequency: When the ash build-up exceeds more
than half way up the firepot.
By: Homeowner
Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the firepot fill quickly with ashes and
clinkers.
This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking,
sooting and possible hopper fires. Figure 34.1 shows an
example where the firepot overfills, pellets back up into the
feed tube and ash has accumulated in the firebox.
Figure 34.1
An inefficient and non-economical method of burning of
fuel caused by poor quality pellet fuel is shown in Figure
34.2.
The correct flame size when good quality, premium pellet
fuel is burned is shown in Figure 34.3.
If the ash buildup exceeds the half way point in the firepot
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.
WARNING
Fire Risk.
• High ash fuels, or lack of maintenance, can
cause the firepot to overfill. Follow proper
shutdown procedure if ash buildup exceeds
half way point in firepot.
Figure 34.2
• Failure to do so could result in smoking,
sooting and possible hopper fires.
Figure 34.3
Page 34
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
E. Blower Replacement
2. Convection Blower Replacement
1. Combustion (Exhaust) Blower Replacement
a. Remove panel set and disconnect flue.
b. Pull appliance out onto the hearth.
c. Remove right access panel and then slide out right
side panel of appliance, held in place with 2 screws,
to expose the exhaust blower.
d. Disconnect the white and blue wires from the
blower.
e. Remove blower mounting screws (not housing bolts),
Figure 35.2, from blower housing and remove blower.
The replacement blower is shipped with a housing.
If you do not need the housing, discard it. If you do
need to the replace the housing you will also need
to replace the gasket. See Service Parts on pages
44-45 for the part number.
f. Re-install in reverse order.
a. The blower is located at the bottom rear of the insert.
If an outside air kit is also installed, you will first need
to remove the outside air flange by removing the 2
screws using a Phillips head screwdriver. You do not
need to remove the flex pipe from the flange.
b. Remove panel set and disconnect flue.
c. Pull appliance out onto the hearth.
d. Remove left access panel and then slide out left side
panel of appliance to expose the convection blower.
Loosen wing nut on the vacuum switch and remove
vacuum switch to allow room to remove the blower.
e. Disconnect the wires from the blower. The wires
coming from the wiring harness are purple & white and
the wires from the blower are black.
f. The blower is held in place with a magnet. A wing
nut and plate are installed at the factory for shipping
purposes only. This can be removed once the
appliance is installed. Lift up blower from the magnet
and remove.
g. Re-install in reverse order.
Exhaust Blower
Figure 35.1
Housing Bolts
Blue Wire
White Wires
Figure 35.2
Blower Mounting
Screws
Blower
locator plate Magnet attached to
bottom of blower
Wing nut & plate
installed for shipping
purposes only.
Discard
Figure 35.3
May 12, 2014
7019-221F
Page 35
R
Santa Fe Pellet Insert
F. Igniter Replacement
G. Glass Replacement
WARNING
• Glass is 5mm thick high temperature heatresistant ceramic glass.
• DO NOT REPLACE with any other material.
• Alternate material may shatter and cause
injury
Igniter Bracket
Thumb Screw
a. The door handle and face must be removed first.
Follow instructions found on page 19.
Igniter
Figure 36.1
b. Remove door from the insert and lay on a flat surface
face down.
a. Shut down the appliance by turning down the thermostat
and let the appliance completely cool down. After the
appliance has cooled down, unplug it and remove the
ash drawer.
c. Using a screwdriver, tap the bottom of the rope
retainer rod to push it up out of the hole. The top
end of the rod will slide up. Swing the rod toward
you from the bottom and remove the rod. Repeat for
other side.
b. The wire leads to the igniter are connected to the wire
harness with 1/4 inch (6mm) male / female spade
connectors. These wires will pull forward approximately
4 to 5 inches (102mm to 127mm) through the grommet
at the back of the ash drawer chamber. Disconnect
the spade connections and remove the igniter from
the chamber. Loose the thumb screw and slide igniter
out.
d. Remove old glass and replace with new glass.
e. Slide the retainer rod into the top hole first, and then
line up the bottom crimped end with the hole in the
door. The crimped end must be parallel with the glass
in order to insert it into place. Figure 36.2.
c. Install new igniter into the chamber and tighten the
thumb screw. Re-connect the wires to the 2 leads with
the spade connectors.
Rope Retainer
Rods
d. Push excess wire leads back through the grommet,
one wire at a time, to take-up the 4 to 5 inches (102mm
to 107mm) previously pulled out. This will keep the
wires out of the way of the ash drawer. Double check
that the igniter wires are clear of any movement, i.e.
ash drawer, firepot cleaning rod, cleaning slide plates,
etc.
Slide this
end in first
Glass
Crimped end
at the bottom
f. Re-install the ash drawer and then re-install the side
panel and re-connect the power.
Crimped end must be
parallel with the glass
Figure 36.2
Page 36
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
H. Baffle & Brick Set Removal
Re-installing Baffle & Brick Set
1. Follow proper shutdown procedures in Section 10.
1. Place right brick in behind the right bracket, and then
slide to the left so the tabs are behind the center brick.
Figure 37.4.
2. The top baffle has a hook on the bottom left side that
rests on the top lip of the cast brick. There is a tab on
the bottom right side that hooks into the side bracket.
Remove the top baffle by first pulling the baffle forward
until back edge drops down. Then slide baffle back until
the front edge clears the shelf that it had been resting on.
Figure 37.1.
3. The top baffle must be removed before you can remove
the right and left brick. Remove the right brick by holding top lip of brick and lifting up, then push outside edge
back. Slide brick to the right until it is flush with the firebox.
Rotate the inside edge of the brick forward and remove
brick. Repeat for left brick. Figure 37.2.
2. The brick will be flush against the back wall and notches
exposed in the side bracket. Figure 37.5.
3. Lift slightly and pull the right edge of the brick forward until
it stops and then drops down into both top and bottom
notches of right bracket and locks into place. Figures
37.1 and 37.2.
4. Repeat for left brick.
5. Insert baffle into top front inside the firebox and pull forward. Then raise up the bottom end and insert baffle tab
into slot on the top of the right bracket to lock into place.
Figure 37.3. Place the left side hook at the bottom of the
baffle over the top edge of brick for stability. Figure 37.4.
6. The baffle does not completely cover the top of the firebox.
There is an opening on the left as shown in Figure 37.5.
Hook on
left side
Tab on
right side
Figure 37.1
Tabs
Figure 37.4
Remove Right
& Left Brick
Brick is flush against back wall
Figure 37.2
Right Brick
Removed
Notches
exposed
Vacuum
Exhaust Area
Figure 37.5
Figure 37.3
May 12, 2014
7019-221F
Page 37
R
Santa Fe Pellet Insert
Re-installing Baffle & Brick Set (Cont’d)
Lift brick, pull forward at an angle
and drop down into notches
Hook on
left side
Tab on
right side
Figure 38.4
Figure 38.1
Figure 38.5
Figure 38.2
Figure 38.3
Page 38
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
11
Reference Materials
A. Component Function
1. Control Box

a. The control box is located on lower left side of
appliance, on top of the junction box.
b. There is a light located inside of the control box. The
internal light will turn green when the appliance has
reached a temperature of 200F (93C) in the firepot.
and will turn red when it reaches 600oF (315C).
c. There is also an internal blue light located in the upper
left corner of the control box. When you plug in the
appliance the blue light will automatically start blinking
6 blinks every 10 seconds for 60 seconds and then will
stop.
NOTE:
Do NOT open the control box. This will void the
warranty. If you need to plug in or remove the control
box you must first unplug the appliance.
2. Convection Blower
When describing the location of a component
part it is always AS YOU FACE THE FRONT
OF THE APPLIANCE.
7. Heat Exchangers
The heat exchangers transfer heat from the exhaust system
into convection air. There are 2 clean out rods located under
the heat exchangers.
8. Heat Output Switch
The heat output switch is located on the lower right side of
firebox, in front of the right access panel and to the left of
the reset button. The function of the heat output switch is to
regulate the burn rates; low, medium and high settings.
9.
Hopper Switch
The hopper switch is located in the upper right hand corner
of the hopper. This switch is designed to shut down the feed
motor whenever the hopper lid is opened.
10. Igniter
The igniter is mounted on the base of the firepot. Combustion
air travels over the red hot igniter creating super heated air
that ignites the pellets.
The convection blower is mounted at the bottom rear of the
appliance. There are 2 impellers, one on each side of the
motor. The convection blower pushes heated air through the
heat exchange system into the room.
11. Junction Box And Wiring Harness
3. Exhaust Blower
12. Power Supply
The exhaust blower is mounted on the right side of the
appliance behind the right side panel. The exhaust blower
is designed to pull the exhaust from the appliance and push
it out through the venting system.
The power outlet is located on the lower left side of the
appliance on the front of the junction box. Check the wall
receptacle for 120 volt, 60 Hz (standard current). Make sure
the outlet is grounded and has the correct polarity. A good
surge protector is recommended. When operating with a
generator you need a least 600 watts of power, or with an
inverter at least 800 watts of power available for the appliance
during the start cycle.
4. Feed System
The feed system is located behind the firebox and can be
removed as an entire assembly. The assembly includes
the feed motor, mounting bracket, bearing and feed spring
(auger). The hollow feed spring (auger) pulls pellets up the
feed tube from the hopper area and drops them down the
feed chute into the firepot.
5. Firepot
The firepot is made of high quality ductile iron and has a
cleaning pull-out rod. The floor of the firepot opens for
cleaning when you pull out the rod. Be sure that the floor
returns to a completely closed position or your appliance
will not operate properly.
6. Fuse
The fuse is located on the side of the junction box above the
red call light. The fuse will blow should a short occur and
shut off power to the appliance.
May 12, 2014
The junction box is located on the lower left side of the
appliance, behind the left front access panel. The junction
box and wiring harness are replaced as one component.
13. Red Call Light
The red call light is on the side of the junction box underneath
the fuse. The function of the red call light is to indicate that
the thermostat is calling for heat.
14. Reset Button
The reset button is located on the lower right side of firebox in
front of the right access panel and to the right of the heat output
control switch. The function of the switch is to momentarily
open the thermostat circuit, which restarts the system.
15. Thermocouple
The thermocouple is located on top of the firepot inside
the thermocouple cover (ceramic protection tube). The
thermocouple sends a millivolt signal to the control box
indicating the preset temperatures of the green and red lights
have been obtained.
7019-221F
Page 39
R
Santa Fe Pellet Insert
16. Thermostat
19. Snap Disc #3 (Burn Back Protector) 250°F
The appliance is designed to run on a 12 volt AC thermostat.
The heat anticipator, if present, should be set on the lowest
setting available.
Snap disc #3 is mounted on the back of the auger tube in the
center of the appliance and has a reset button. To access
it remove the right side panel. If the fire tries to burn back
into the feed system or push exhaust up the feed tube, this
snap disc will shut the entire system off. This disc must be
manually reset.
17. Snap Disc #1 (Convection Blower) 110°F
Snap disc #1 is located on the right side of the firebox. There
are 2 purple wires connected to it. This snap disc turns the
convection blower on and off as needed. Power is always
present at snap disc #1.
18. Snap Disc #2 (Fuel Delivery Interrupt) 250°F
Snap disc #2 is located on the back side of the feed drop tube.
(see Figure 41.2 on page 41). There is 1 orange wire and 1
black wire connected to it. This snap disc will turn off the feed
system, which will turn off the appliance if an overfire condition
should occur or if the convection blower should fail to operate.
If this occurs the snap disc with automatically reset itself.
Thermocouple
Burn
Selector
20. Vacuum Switch
The vacuum switch is located on the lower left side of the
appliance behind left access panel. This switch turns the
feed system on when vacuum is present in the firebox. The
vacuum switch is a safety device to shut off the feed motor if
the exhaust or the heat exchanger system is dirty or plugged
or if the firebox door is open.
21. Wiring Harnes
See Figure 40.1 below
Thermostat
Block
Vacuum Hopper Snap Capacitor
Switch Switch Disc #2
Yellow
Red
Black
White
Red
Black
Black
White
Red
Purple
Gray
Blue
Black
Black
Feed
Motor
Snap Convection
Disc #1
Blower
Exhaust
Blower
Call
Light
Snap
Disc #3
Reset
Button
Fuse
Receptacle
Igniter
Figure 40.1
Page 40
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
B. Component Locations
RIGHT SIDE
Cleaning Rods
Flue Connector
Feed Motor
Snap Disc
#1
10 Heat Exchanger Tubes
Outside Air
Intake
Exhaust Blower
Reset
Button
Cleaning
Rods
Convection Blower
Figure 41.1 - Cleaning Rods & Heat
Exchanger Tubes
Heat Output Switch
Leveling Bolt
Figure 41.3 - Component Locations - Right Side
Exhaust Collar
LEFT SIDE
Outside Air Inlet
Vacuum
Switch
Feed Tube
Exhaust
Blower
Snap
Disc #2
Junction Box, Front
Control Box
Figure 41.2 - Snap Disc #2 located on back of
Feed Tube.
Power
Cord
Recpticle
Red Call
Light
Terminal Block
Center 2 Screws
for Thermostat
Wires or Remote
Fuse
110 Outlet for
Remote
Control Only
(unfused)
Junction Box
Figure 41.4 - Component Locations - Left Side
May 12, 2014
7019-221F
Page 41
R
Santa Fe Pellet Insert
C. Exploded View
R
SANTAFEI-MBK
Service Parts
Pellet Insert
Beginning Manufacturing Date: Dec. 2009
Ending Manufacturing Date: Active
31
32
35
33
34
29
30
28
1
27
2
3
26
25
4
5
24
6
23
22
7
17
13
18
14
12
11
10
9
15
8
16
21
19
20
Part number list on following page.
05/14
Figure 42.1
Page 42
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
R
SANTAFEI-MBK
Service Parts
Beginning Manufacturing Date: Dec. 2009
Ending Manufacturing Date: Active
D. Service Parts and Accessories
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers.
Stocked
at Depot
Provide model number and serial number when requesting service parts from your dealer or
distributor.
ITEM
1
DESCRIPTION
COMMENTS
Top, Hopper Lid
PART NUMBER
7019-227
Bumper, Rubber
Pkg of 12
SRV224-0340/12
2
Top Hinge Assembly
7019-023
3
Top Face Assembly
7019-047
Black Nickel
Louvre Grille Assembly - Complete Set
4
5
6
7
No longer available
Grill Bar (Scraper) - 1 Pc
Upper Grill Assembly - 3 Pc
GRL-SFI-NB
GRL-SFI-GD
Nickel
GRL-SFI-NL
Black
7019-119
Black Nickel
7019-191
Gold
7019-161
Nickel
7019-164
Black
7019-007
Black Nickel
7019-189
Gold
7019-159
Nickel
7019-162
Grill Bracket Cover
Y
7019-199
Lower Grill Assembly - 4 Pc
Black
7019-008
Black Nickel
7019-190
Gold
7019-160
Nickel
7019-163
8
Ash Draw Assembly
7019-006
9
Face Assembly w/Door
SRV7019-045
Face Skin Assembly
SRV7019-046
10
Door Handle Assembly
SRV7019-037
Door Handle Black Nickel
7019-174
11
Door Assembly with Glass
7019-013
12
Glass Assembly - 17-1/4 in. W x 11-5/8 in H
7001-038
13
Door Latch Assembly
7019-015
Pin 3/16 X 1/2
Y
7000-229
Gasket, Tadpole, 3/8 - Field Cut to Size
10 Ft
842-5130
Y
Hinge, Female
450-2910
Retainer, Rope
7001-192
Y
240-0290/10
Y
14
Baffle Assembly
Tape, 1/2” X 1/16 - Field Cut to Size
10 Ft
7001-034
Y
15
Brick, Left / Right, Cast
414-0270
16
Brick, Center, Cast
414-0260
17
Snap Disc Manual Reset # 3
SRV230-1290
Bracket, Snap Disc#3
May 12, 2014
Y
7001-221
7019-221F
Page 43
R
Santa Fe Pellet Insert
R
SANTAFEI-MBK
Service Parts
Beginning Manufacturing Date: Dec. 2009
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers.
Stocked
at Depot
Provide model number and serial number when requesting service parts from your dealer or
distributor.
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
18
Snap Disc, 110-20 # 1
SRV230-1220
19
Face Right
SRV7019-116
20
Access Panel Assembly
7019-025
21
Outer Skin Left / Right Side
22
Blower, Exhaust Combustion
Interchangeable
Gasket, Exhaust Combustion Blower
23
(between…)
Y
...Motor & Housing
812-4710
Y
...Housing & Stove
240-0812
Y
414-5100
Flue Adapter Flange Gasket
7036-180
Latch, Draw
229-0230
Flue Collar Assembly
25
Blower, Convection
7019-031
812-4900
Blower Magnet
26
7019-100
812-4400
Exhaust Transition Assembly
24
Y
Pkg of 10
Outer Skin Back
Y
7019-188/10
SRV7019-101
#27 Feed Assembly
27.1
27.2
27.5
27.3
27.4
27.6
27.7
27
Feed Assembly
Y
27.1
Screw 8-32 x 3/8
225-0500/40
Y
27.2
Feed Motor
812-4421
Y
27.3
Collar, Set, 7/8
229-0520
27.4
Bearing, Feed System, Nylon
SRV7000-598
Y
27.5
Gasket, Feed Motor
240-0731
Y
27.6
Feed Spring Assembly (Only)
SRV7001-046
Y
27.7
Screw, 5/16-18 x 1/4
225-0550/25
Y
7019-166
Y
SRV7000-704
Y
7000-223/24
Y
SRV7000-268
Y
28
Wire Harness/Junction Box
29
Control Board 3 Speed
Pkg of 40
812-4760
Pkg of 25
Wing Thumb Screw 8-32 X 1/2
30
Pkg of 24
Snap Disc # 2
Bracket, Snap Disc
7005-253
31
Vacuum Switch
SRV7000-531
32
Plate, Cover, Outer Can
480-1300
33
Outer Skin, Top
SRV7019-106
Page 44
7019-221F
Y
May 12, 2014
R
Santa Fe Pellet Insert
R
SANTAFEI-MBK
Service Parts
Beginning Manufacturing Date: Dec. 2009
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers.
Stocked
at Depot
Provide model number and serial number when requesting service parts from your dealer or
distributor.
ITEM
34
DESCRIPTION
COMMENTS
Door Hinge Assembly
SRV7019-014
Hinge, Door, Male
35
PART NUMBER
450-2810
Face Left
SRV7019-220
#36 Firepot Assembly
36.1
36.6
36.5
36.4
36.2
36.3
36.1
Thermocouple Cover
36.2
Pull Rod Assembly
Pkg of 10
812-4920
Pull Rod Black Nickel
7019-172
Spring, Firepot
200-2050
36.3
Heating Element Assembly 18” (Loop Igniter)
36.4
Firepot Assembly
Y
7019-009
Pkg of 10
SRV7000-462/10
Y
SRV414-5200
Y
225-0120/25
Y
410-8320
Y
Floor, Firepot
414-0290
Y
Gasket, Firepot
240-0930
Y
Bolt, Firepot, 1-1/4” Long
Pkg of 25
Bushing, Firepot
36.5
Thermocouple
812-4470
Y
36.6
Thermocouple Clamp
SRV7001-203
Y
Component Pack (Includes Firepot Cleanout Tool, Power Cord,
Wire Harness For Thermostat, Warranty Card, Consumer View
& Quality Cards, Owners Manual, “How-To-Operate” Dvd)
SRV7019-042
Cleanout Tool
414-1140
Dvd Original Energy Insert
7000-441
Harness, Thermostat Wire
230-0810
Power Cord
812-1180
Deflector, Bottom Airwash
413-0680
Feed Adjustment Plate
SRV7019-110
Gasket, Flue Adapter
Hose, Vacuum, 5/32 Id - Field Cut to Size
3 Ft
Hopper Switch Assembly
May 12, 2014
7019-221F
Y
Y
240-0850
Y
SRV240-0450
Y
SRV7019-053
Y
Page 45
R
Santa Fe Pellet Insert
R
SANTAFEI-MBK
Service Parts
Beginning Manufacturing Date: Dec. 2009
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers.
Stocked
at Depot
Provide model number and serial number when requesting service parts from your dealer or
distributor.
ITEM
DESCRIPTION
COMMENTS
Hopper Switch Magnet Bracket
PART NUMBER
SRV7019-217
Y
7000-375
Y
Magnet Round
SRV7000-140
Y
Plate, Ash Cleanout
7001-186
Magnetic Switch
Wire Harness Hopper Switch
SRV414-1220
Y
ACCESSORIES
Adjustable Hearth Support
12” x 50”, 2-10” H
ADJSPT-12
9” x 45”, 2-10” H
841-0990
Log Set
LOGS-30-OE
Log, Rear Left
7050-144
Log , Rear Right
7050-143
Outside Air Kit, Rear
811-0872
Channel, Air Intake
413-7040
Cover, Outside Air Kit, Floor
411-1071
Hose, Alum Flex, 2 Inch X 3 Ft
200-0860
Outside Air Cap Assembly
7001-044
Outside Air Collar Assembly
7001-045
Trim Plate, Outside Air Kit
412-7100
Black Nickel
Panel Set, Large
No longer available
Nickel
Bracket, -L-, Trim
SP-SFI3350-GD
SP-SFI3350-NL
832-0840
Logo, Quadra-Fire
Trim, Panel Set
Panel Set, Small
Pkg of 10
7000-649/10
Black Nickel
7019-027
Gold
250-4660
Black Nickel
SP-SFI3040-NB
No longer available
SP-SFI3040-GD
Nickel
SP-SFI3040-NL
Nickel
7000-649/10
Black Nickel
7019-026
Gold
811-0710
Bracket, -L-, Trim
832-0840
Logo, Quadra-Fire
Trim, Panel Set, Std
Page 46
SP-SFI3350-NB
Reset Button Assembly
SRV7000-040
Smart-Batt Il
841-0970
Smart-Stat Il
841-0960
Thermostat, Mechanical
812-3760
Thermostat, Programmable
811-0520
Vent Adapter, 3-4”
811-0720
7019-221F
Y
May 12, 2014
R
Santa Fe Pellet Insert
R
SANTAFEI-MBK
Service Parts
Beginning Manufacturing Date: Dec. 2009
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers.
Stocked
at Depot
Provide model number and serial number when requesting service parts from your dealer or
distributor.
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
FASTENERS
Bolt, Hex Head, 1/4-20 X 1
Pkg of 10
25221A/10
Y
Nut, Ser Flange Small 1/4-20
Pkg of 24
226-0130/24
Y
Nut, Wing, 8-32
Pkg of 24
226-0160/24
Y
Screw Flat Head 1/4-20
Pkg of 24
7000-130/24
Y
Screw, Flat Head Philips 8-32 X 1/2
Pkg of 10
832-0860
Y
Screw, Machine Screw 1/4-20 X 5/8
Pkg of 24
220-0440/24
Y
Screw, Pan Head Philips 8-32 X 3/4
Pkg of 24
229-1100/24
Y
Screw, Pan Head Philips 8-32 X 3/8
Pkg of 40
225-0500/40
Y
Screw, Pan Head Philips, 10/32 X 1/4
Pkg of 24
229-1230/24
Y
Screw, Sheet Metal #8 X 1/2 S-Grip
Pkg of 40
12460/40
Y
Stud, Pem, 1/4-20 X 1/2
Pkg of 24
229-0130/24
Y
Washer, 1/4, Sae
Pkg of 24
28758/24
Y
May 12, 2014
7019-221F
Page 47
R
Santa Fe Pellet Insert
E. Service And Maintenance Log
Date of Service
Page 48
Performed By
Description of Service
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
F. Homeowner’s Notes
May 12, 2014
7019-221F
Page 49
R
Santa Fe Pellet Insert
G. Warranty Policy
Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Parts
Labor
1 Year
2 years
HHT Manufactured Appliances and Venting
Gas
X
X
Wood
X
X
X
3 years
Pellet
EPA
Wood
Coal
X
X
X
X
X
X
X
X
X
Components Covered
Electric Venting
X
X
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
Igniters, electronic components,
and glass
Factory-installed blowers
Molded refractory panels
X
Firepots and burnpots
5 years
1 year
7 years
3 years
10
years
1 year
X
Limited
3 years
Lifetime
X
X
X
X
X
90 Days
X
X
X
X
X
X
X
X
Castings and baffles
X
X
Manifold tubes,
HHT chimney and termination
Burners, logs and refractory
Firebox and heat exchanger
X
X
All replacement parts
beyond warranty period
See conditions, exclusions, and limitations on next page.
Page 50
7019-221F
May 12, 2014
R
Santa Fe Pellet Insert
WARRANTY CONDITIONS:
!
"
"
WARRANTY EXCLUSIONS:
{
!
*
Q
!!
!!!
!!
*
@
%
{!!"!
"!
!!!
^
*!
!
Q
{|}~
!
!
!
!
;|~
;|~
;|‚~
!!!
!
!!
ƒ
;|„~
!+!
!
!"#
!
*
;|…~
;|†~
*
;|‡~*
;
ƒ
|ˆ~
?#!
%
#*
'
*'
!
!
This warranty is void if:
#
!
!
$
#
!!
!
!!
"
%
!
!
LIMITATIONS OF LIABILITY:
'*
'
!
!*
!
!
!
!
!
!
+8
*
+!
;
!
<=<>$
<<=<?>@$KQ<QZ[\]!^_<8?$<=>@<88]@@?<8$<@?<]@@?[
8><`<Q<@<?<Qq@$?$`?[^>\<Q]@@?[8\^<Q$Qq@$?$`<
<=>@<88<Q]@@?[8><`<QZ$K<
May 12, 2014
7019-221F
Page 51
R
CONTACT INFORMATION:
Hearth & Home Technologies
1445 North Highway
Colville, WA 99114
Division of HNI INDUSTRIES
www.quadrafire.com
Please contact your Quadra-Fire dealer with any questions or concerns.
For the number of your nearest Quadra-Fire dealer
visit our website at www.quadrafire.com
NOTICE
• Leave this manual with
party responsible for use
and operation.
T
O
N RD
O A
D SC
I
D
DO NOT DISCARD THIS MANUAL
• Important operating and • Read, understand and
follow these instrucmaintenance instructions for safe installations included.
tion and operation.
We recommend that you record the following pertinent
information for your heating appliance.
Date purchased/installed:
Serial Number:
Location on appliance:
Dealership purchased from:
Dealer phone:
Notes:
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322,
4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708,
5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743,
6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687,
6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261,
6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749,
2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.
Page 52
7019-221F
May 12, 2014
Download PDF