Westinghouse WFM1810WC User manual

Vertical freezer
Congratulations and thank you for choosing our freezer.
We are sure you will find your new appliance a pleasure
to use. Before you use the appliance, we recommend that
you read through the relevant sections of this manual, which
provides a description of your appliance and its functions.
Important safety instructions . . . . . . . . . . . . . 2
To avoid the risks that are always present when you use
an electric appliance, it is important that the appliance is
installed correctly and that you read the safety instructions
carefully to avoid misuse and hazards.
Temperature setting . . . . . . . . . . . . . . . . . 6
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.
Helpful hints and tips . . . . . . . . . . . . . . . . 7
After unpacking the appliance, please check it is not
damaged. If in doubt, do not use the appliance but contact
your local customer care centre.
conditions of use
This appliance is intended to be used in household and
similar applications such as:
• Staff kitchen areas in shops, offices and other
working environments
• Farm Houses
• By clients in hotels, motels, and other residential
type environments
• Bed and Breakfast type environments
Important – CHECK FOR ANY DAMAGES OR MARKS. If you find
the freezer is damaged or marked, you must report it within
7 days if you wish to claim for damage/marks under the
manufacturers warranty. This does not affect your statutory rights.
Information on disposal for users
Most of the packing materials are recyclable.
Please dispose of those materials through your local
recycling depot or by placing them in appropriate
collection containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct method
of disposal.
• Local authorities will have the latest information
regarding safe disposal of the product.
Incorrect disposal may expose the user to injury
from sharp objects, flammable gasses or cause
environmental damage.
• Refrigerant gasses within the unit should only be
discharged by qualified persons. A licence may be
required by your local authorities to discharge or reclaim
the refrigerant gasses. Incorrect discharge of gasses may
expose the user to injury from flammable gasses or cause
environmental damage.
• When you dispose of your old refrigerators or freezers
remove any doors. Children can suffocate if they get
trapped inside a discarded unit.
Disposal of the appliance . . . . . . . . . . . . . . 2
Safety and warning information . . . . . . . . . . . . 3
Description of the appliance . . . . . . . . . . . . . 5
First use and Installation . . . . . . . . . . . . . . . 6
Daily use . . . . . . . . . . . . . . . . . . . . . 7
Cleaning and Care . . . . . . . . . . . . . . . . . 8
What to do if… . . . . . . . . . . . . . . . . . . 8
Warranty . . . . . . . . . . . . . . . . . . . .
Important safety instructions
In the interest of your safety and to ensure the correct use,
before installing and first using the appliance, read this
user manual carefully, including its hints and warnings.
To avoid unnecessary mistakes and accidents, it is
important to ensure that all people using the appliance are
thoroughly familiar with its operation and safety features.
Save these instructions and make sure that they remain
with the appliance if it is moved or sold, so that everyone
using it through its life will be properly informed on
appliance use and safety.
For the safety of life and property keep the precautions
of these user’s instructions as the manufacturer is not
responsible for damages caused by omission.
Please read the user manual carefully and store in a handy
place for later reference.
The symbols you will see in this booklet have these meanings:
This symbol indicates information concerning your personal safety
This symbol indicates information on how to avoid damaging the
This symbol indicates tips and information about use of the appliance
This symbol indicates tips and information about economical and
ecological use of the appliance
Meanings of symbols used in this manual are shown below:
This symbol indicates never to do this
This symbol indicates always do this
• If pressurised aerosol containers bear the word
‘flammable’ and/or a small flame symbol,
do not store them inside any refrigerator or
freezer. If you do so you may cause an explosion.
• When you dispose of your old refrigerators and
freezers, remove any doors. Children can suffocate
if they get trapped inside.
• This appliance contains insulation formed with
flammable blowing gases. Avoid safety hazards by
carefully disposing of this appliance.
R600a refrigerant warning
This appliance contains a small quantity of environmentally
friendly, but flammable, non-synthetic R600a refrigerant. It
does not damage the ozone layer. Avoid safety hazards by
carefully installing, handling, servicing and disposing of this
appliance. If your appliance contains R600a refrigerant it
will be indicated on the rating plate inside the appliance:
• Ensure that the tubing of the refrigerant circuit is not
damaged during transportation and installation.
• Leaking refrigerant may cause eye injuries or ignite.
• The room for installing appliance must be at least 1m3
per 8g of refrigerant. The amount of refrigerant in the
appliance can be found on the rating plate inside
the appliance.
• If you are unsure of the refrigerant check the rating
plate inside the refrigerator compartment.
• It is hazardous for anyone other than an Authorised
Service Person to service this appliance. In Queensland
Australia, the Authorisation Service Person MUST hold
a Gas Work Authorisation for hydrocarbon refrigerants
to carry out servicing or repairs which involve the
removal of covers.
Children and vulnerable people safety
• T his appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety. Children should be supervised to ensure
that they do not play with the appliance.
• Keep all packaging well away from children. There is risk
of suffocation.
• If you are discarding the appliance pull the plug out
of the socket, cut the connection cable (as close to the
appliance as you can) and remove the door to prevent
playing children from suffering an electric shock or from
closing themselves inside it. If this appliance featuring
magnetic door seals is to replace an older appliance
having a spring lock (latch) on the door or lid, be sure to
make that spring lack unusable before you discard the old
appliance. This will prevent it from becoming dangerous
for a child.
Keep ventilation openings clear of obstruction.
General safety
• T he appliance is intended for keeping foodstuff and/
or beverages in a normal household as explained in this
instruction booklet.
• Do not use a mechanical device or any artificial means
to speed up the thawing process.
• Do not use other electrical appliances (such as ice cream
makers) inside of refrigerating appliances, unless they are
approved for this purpose by the manufacturer.
• Do not damage the refrigerant circuit. The refrigerant
isobutane (R600a) is contained within the refrigerant
circuit of the appliance, a natural gas with a high level
of environmental compatibility, which is nevertheless
risk of fire! During transportation and installation of the
appliance, be certain that none of the components of the
refrigerant circuit become damaged.
- avoid open flames and sources of ignition.
-thoroughly ventilate the room in which the appliance
is situated.
• It is dangerous to alter the specifications or modify this
product in any way. Any damage to the cord may
cause a short circuit, fire and/or electric shock.
Any electrical component (power cord, plug, compressor)
must be replaced by a certified service agent or qualified
service person.
1. Power cord must not be lengthened.
2.Make sure that the power plug is not squashed or
damaged by the back of the appliance. A squashed or
damaged power plug may overheat and cause a fire.
3.Make sure that you can access the mains plug of
the appliance.
4. Do not pull the mains cable.
5.If the power plug socket is loose, do not insert the
power plug. There is a risk of electric shock or fire.
6.You must not operate the appliance without the lamp
cover of interior lighting.
• This appliance is heavy. Care should be taken when
moving it.
• Do not remove nor touch items from the freezer
compartment if you hands are damp/wet, as this could
cause skin abrasions or frost/freezer burns.
• Avoid prolonged exposure of the appliance to
direct sunlight.
Daily use
• Do not store flammable gases or liquids in the
appliance, there is a risk of an explosion.
• Do not operate any electrical appliances in the
appliance (e.g. electric ice cream makers, mixers etc.).
• When unplugging always pull the plug from the mains
socket, do not pull on the cable.
• Do not place hot items near the plastic components of
this appliance.
• Do not place food products directly against the air
outlet on the rear wall.1) Frozen food must not be
re-frozen once it has been thawed out.2)
• Store pre-packed frozen food in accordance with the
frozen food manufacturer’s instructions.2)
• The appliances manufacturer’s storage
recommendations should be strictly adhered to. Refer to
relevant instructions.
• Do not place carbonated of fizzy drinks in the freeze
compartment as it creates pressure on the container,
which may cause it to explode, resulting in damage to
the appliance.2)
• Ice lollies can cause frost burns if consumed straight
from the appliance.2)
• Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
• Keep burning candles, lamps and other items with
naked flames away from the appliance so that do not
set the appliance on fire.
1) If the appliance is Frost Free.
2) If the appliance contains freezer compartment.
• A
dequate air circulation around the appliance is
required to ensure the appliance does not overheat.
To achieve sufficient ventilation, follow the installation
• Wherever possible the back of the appliance should
be against a wall to avoid touching or catching of
warm parts of the appliance (compressor, condenser) to
prevent the risk of a fire, follow the instructions relevant
to installation.
• The appliance must not be located close to radiators
or cookers.
• Make sure that the mains plug is accessible after the
installation of the appliance.
• Any electrical work required for the servicing of the
appliance should be carried out by qualified electrician
or competent person.
• This product must be serviced by an authorised Service
Center, and only genuine spare parts must be used.
FOR SERVICE or to find the address of your nearest state
service centre in Australia Please call 13 13 49.
If you need to reposition or level the appliance, wait for at
least two hours and then connect it to the power socket.
If you do not want to carry out this operation, contact
customer care. A technician can carry out the reversibility of
the doors at your cost. After having reversed the opening
direction of the door, check that all the screws are properly
tightened and that the magnetic seal adheres to the cabinet.
Care and cleaning
• Before maintenance, switch off the appliance and
disconnect the mains plug from the mains socket.
• Do not clean the appliance with metal objects,
steam cleaner, ethereal oils, organic solvents or
abrasive cleansers.
• Do not use sharp objects to remove frost from the
appliance. Use a plastic scraper. Regularly examine
the drain in the refrigerator for defrosted water. If the
drain is blocked, water will collect in the bottom of
the appliance.
WARNING — Keep ventilation openings, in the
appliance enclosure or in the built-in structure, clear
of obstruction.
Installation Important!
For electrical connection carefully, follow the instructions
given in this manual.
• Unpack the appliance and check for any damage
of marks. If you find the freezer is damaged or marked,
you much report it within 7 days if you wish to claim
for damage/marks under the manufacturers warranty.
This does not affect your statutory rights.
• It is advisable to wait at least four hours before
connecting the appliance to allow the oil to flow back
in the compressor.
Do not damage the refrigerant circuit.
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons
in order to avoid a hazard.
Description of the appliance
Less Cold
1 Temperature selector knob
4 Ice tray (inside)
2 Shelves
5Adjustable feet
3 Drawers
6 Door
Features may vary depending on model. Not all models will have features listed.
Starting up and temperature regulation
Less Cold
Temperature selector knob that controls the temperature
inside the freezer compartment is located on the top of
the refrigerator
• Position Less Cold.
• Position Mid.
• Position Colder.
Starting up and temperature regulation
Insert the plug of the connection lead into the plug socket
with protective earth contact.
Setting Less Cold means:
Highest temperature, warmest setting.
Setting Colder means:
Lowest temperature, coldest setting.
Important! – Normally we advise you to select the setting
of Mid. If you want the temperature Less Cold or colder
please turn the knob to lower or higher setting accordingly.
Less cold temperature settings are more energy efficient.
Important! – High ambient temperatures (e.g. on hot days)
and a cold setting on the temperature regulator (position
Max) can cause the compressor to run continuously or
even non-stop.
Reason: when the ambient temperature is high, the
compressor must run continuously to maintain the low
temperature in the freeze.
First use and Installation
Cleaning before use
• Before using the appliance for the first time, wash
the interior and all internal accessories with lukewarm
water and some neutral soap, then dry thoroughly.
Important! Do not use detergents or abrasive powders,
as these will damage the finish.
Installation Positioning
Before installing, read the instruction carefully for your safety
and correct operation of the appliance.
• P osition the appliance away from sources of heat such
as stoves, radiators, direct sunlight etc.
• Maximum performance and safety are guaranteed by
maintaining the correct indoor temperature for the class
of unit concerned, as specified on the rating plate.
• This application performs well from N to ST (see table
below). The Appliance may not work properly if it is left
for a longer period at a temperature above or below
the indicated range.
Important! Adequate ventilation around the freezer is
needed for easy dissipation of heat, high efficiency of
refrigeration and low power consumption. For this purpose,
sufficient clear space should be available around the
fridge. It is advisable for there to be 75mm separating the
back of the fridge to the wall, at least 100mm of space
at its two sides, height of over 100mm from its top and a
clear space upfront to allow the doors to open 160°.
Climate Class
Ambient temperature
• A
ppliances must not be exposed to rain. Sufficient air
must be allowed to circulate in the lower rear section
of appliances, as poor air circulation can affect
performance. Built-in appliances should be positioned
away from heat sources such as heaters and
direct sunlight.
• The appliance should be level in order to eliminate
vibration. To make the appliance level, it should be
upright and both adjusters should be in firm contact
with the floor. You can also adjust the level by screwing
up or down the appropriate level adjuster at the front of
the appliance (use your fingers or a suitable spanner).
Helpful hints and tips
Electrical connection
Any electrical work required to install this appliance should
be carried out by a qualified or competent person.
This appliance must be earthed. The manufacture declines
any liability should these safety measures not be observe.
Daily use
• The shelves are suitable for storing food.
• To remove the shelf, lift up at the front and pull out.
• To put the shelf back, simply push in as far as it will go.
Freezer drawer
• The drawer is suitable for storing frozen food.
Ice-cube production
• This appliance is equipped with one or more trays for
the production of ice-cubes.
Freezing fresh food
• The freezer compartment is suitable for freezing fresh
food and storing frozen and deep-frozen food for a
long time.
• The maximum amount of food that can be frozen in
24 hours is specified on the rating plate, a label
located on the inside of the appliance.
• The freezing process lasts 24 hours: during this period
do not add other food to be frozen.
Storing frozen food
• Before putting the product in the compartment let the
appliance run at least 2 hours on the higher settings.
Important! for an extended period of time, the defrosted
food must be consumed quickly or cooked immediately and
then refrozen (after cooked).
• Deep-frozen or frozen food, prior to being used, can
be thawed in the freezer compartment or at room
temperature, depending on the time available for
this operation.
• Small pieces may even be cooked still frozen, directly
from the freezer. In this case, cooking will take longer.
In order to make the most of the volume of the frozen-food
storage compartment, the user can remove one or more
shelves or drawers out of the appliance, suitable to your
daily use. In order to save energy, do not take the bottom
freezer drawer out.
Noises during operation
The following noises are characteristic of refrigeration
Clicks Whenever the compressor switches on or off, a click
can be heard.
Humming As soon as the compressor is in operation, you
can hear it humming.
Bubbling When refrigerant flows into thin tubes, you can
hear bubbling or splashing noises.
Splashing Even after the compressor has been switched off,
this noise can be heard for a short time.
Energy saving tips
• Do not install the appliance near cookers, radiators or
other sources of warmth.
• Do not open the door too often or leave the door open
any longer than necessary.
• Do not set temperature colder than necessary.
• Make sure the side plates and back plate of the
appliance are with some distance from the wall,
follow the instructions relevant to installation.
Hints for freezing
To help you make the most of the freezing process there are
some important hints:
• The freezing process takes 24 hours. No further food
to be frozen should be added during the period.
• Only freeze top quality, fresh and thoroughly cleaned
• Prepare food in small portions to enable it to be
rapidly and completely frozen and to make it possible
subsequently to thaw only the quantity required
• Wrap up the food in polythene and make sure that
packages are airtight;
• Do not allow fresh, unfrozen food to touch food which
is already frozen, thus avoiding a rise in temperature of
the latter.
• Lean foods store better and longer than fatty ones; salt
reduces the storage life of food.
• Blocks of ice, if consumed immediately after removal
from the freezer compartment, can possibly cause the
skin to be freeze burnt.
• It is advisable to show the freezing date on each
individual pack to enable you to keep tab of the
storage time.
Hints for storage of frozen food
To obtain the best performance from this appliance,
you should:
• Make sure that the commercially frozen foodstuffs were
stored correctly by the retailer.
• Be sure that frozen foodstuffs are transferred from the
food store to the freezer in the shortest possible time.
• Do not open the door frequently or leave it open longer
than absolutely necessary.
• Once defrosted, foods deteriorate rapidly and can not
be re-frozen.
• Do not exceed the storage period indicated by the
food manufacturer.
• The compartment of this appliance is “frost free”.
• This means that there is no buildup of frost when it is
running, neither on the internal walls nor on the foods.
• The absence of frost is due to the continuous circulation
of cold air inside the compartment, driven by an
automatically controlled fan.
Out of use for an extended period of time
• Remove all refrigerated packages.
• Remove the mains plug or switch off or disconnect the
electricity supply.
• Clean thoroughly (see section: Cleaning and Care)
• Leave the door open to avoid the build up of odours.
Cleaning and Care
What to do if…
Cleaning and Care
For hygienic reasons the appliance interior, including
interior accessories, should be cleaned regularly.
The freezer should be cleaned and maintained at least
every two months.
Danger of electrical shock!
• T he appliance should not be connected to the mains
during cleaning. Before cleaning, switch the appliance
off and remove the plug from the mains, or switch off
or turn out the circuit breaker or fuse.
• Remove the food from the appliance before cleaning.
Store them in a cool place, well covered.
• Never clean the appliance with a steam cleaner.
Moisture could accumulate in electrical components.
• Hot vapours can lead to the damage of plastic parts.
• Ethereal oils and organic solvents can attack plastic
parts, e.g. lemon juice or the juice from orange peel,
butyric acid, cleanser that contain acetic acid.
• Do not allow such substances to come into contact with
appliance parts.
• Do not use any abrasive cleansers.
• Clean the appliance and the interior accessories with a
cloth and lukewarm water. Commercially available dish
washing detergents may also be used.
• After cleaning wipe with fresh water and a clean
dish cloth.
• Check the water drain hole on the rear wall of the
refrigerator compartment.
• After everything is dry put appliance back
into service.
Before trouble shooting, disconnect the power supply.
Only a qualified electrician or technician must carry out the
trouble shooting that is not in the manual.
There are some sounds during normal use (compressor,
refrigerant circulation)
Repairs to refrigerators/freezers may only be performed by
competent service technician. Improper repairs can give
rise to significant hazards for the user. If your appliance
needs repairing, please contact customer care.
Trouble shooting
Possible cause
Appliance does not work
Appliance is not switched on.
Switch on the appliance.
Mains plug is not plugged in or is loose.
Insert mains plug.
Household fuse has blown or is defective.
Socket is defective.
Check fuse, replace if necessary.
Mains malfunctions are to be corrected by
an electrician.
Turn the temperature regulator to
a warmer setting temporarily.
Please look in the initial “Start Up” section.
Open the door only as long as necessary.
Turn the temperature regulation to a colder
setting temporarily.
Please look in the “installation location” section.
Carefully warm the leaking sections of the door
seal with a hair dryer (on a cool setting.
At the same time shape the warmed door seal by
hand so that it sits correctly.
Re-adjust the feet.
Appliance cools too much.
Temperature is set too cold.
The food is too warm.
Temperature is not properly adjusted.
Door was open for an extended period.
A large quantity of warm food was placed in the
appliance within the last 24 hours.
The appliance is near a heat source.
Door seal is not air-tight (possibly after reversing
the door).
Heavy build-up of
frost, possibly also on
the door seal.
Unusual noises.
The compressor does
not start immediately
after changing the
temperature setting.
Water on the floor or
storage shelves.
Appliance is not level.
The appliance is touching the wall or
other objects.
A component, e.g. a pipe, on the rear of the
appliance is touching another part of the
appliance or the wall.
This is normal, no error has occurred.
Move the appliance slightly.
Water drain hole is blocked.
See the “cleaning and care” section.
If necessary, carefully bend the component out of
the way.
The compressor starts after a period of time.
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty
(a)‘acceptable quality’ as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b)‘ACL’ means Trade Practices Amendment (Australian Consumer
Law) Act (No.2) 2010;
(c)‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(d) ‘ASC’ means Electrolux’ authorised serviced centres;
(e)‘Electrolux’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot, NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited of 3-5 Niall Burgess Road, Mount Wellington, in respect
of Appliances purchased in New Zealand;
(f)‘major failure’ as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux,
at its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i)where the Appliance is used for personal, domestic or household
use (i.e. normal single family use) as set out in the instruction
manual, the Appliance is warranted against manufacturing
defects in Australia and New Zealand for 24 months and for the
Appliance’s compressor, condenser, evaporator and drier, an
additional 36 months parts only warranty applies, following the
date of original purchase of the Appliance;
(ii)where the Appliance is used for commercial purposes (including
being used to directly assist a business or where the Appliance is
used in a multi-family communal or share type environment), the
Appliance will then be warranted against manufacturing defects
in Australia for 3 months and in New Zealand for 3 months,
following the date of original purchase of the Appliance.
(h)‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2.This warranty only applies to Appliances purchased and used in Australia
or New Zealand and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia
or New Zealand.
3.During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, filters or similar
perishable parts.
4.Parts and Appliances not supplied by Electrolux are not covered by
this warranty.
5.You will bear the cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. If you reside outside of the
service area, you will bear the cost of:
(a) travel of an authorised representative;
(b)transportation and delivery of the Appliance to and from Electrolux
or its ASC,
In all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.
6.Proof of purchase is required before you can make a claim under
this warranty.
7.You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii)failure to comply with any additional instructions supplied with
the Appliance;
(b) the Appliance is modified without authority from Electrolux in writing;
(c)the Appliance’s serial number or warranty seal has been removed
or defaced;
(d)the Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8.This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for business purposes the Consumer Guarantee Act does
not apply.
9.To the extent permitted by law, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10.For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
The benefits to you given by this warranty are in addition to your other
rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.
11.At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12.For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.
13.To enquire about claiming under this warranty, please follow these steps:
(a)carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (eg an invoice) available;
(d) telephone the numbers shown below.
14.You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in point 13 above have been followed.
or to find the address of your nearest
state service centre in Australia
Please call 13 13 49
For the cost of a local call (Australia only)
or to find the address of your nearest
authorised service centre in New Zealand
Free call 0800 10 66 10
(New Zealand only)
or to find the address of your nearest
state spare parts centre in Australia
Please call 13 13 50
For the cost of a local call (Australia only)
or to find the address of your nearest
state spare parts centre in New Zealand
Free call 0800 10 66 20
(New Zealand only)
For more information on all Westinghouse appliances,
or for dimension and installation information, call into your retailer,
phone or email our customer care team or visit our website:
phone: 1300 363 640
1800 350 067
phone: 09 573 2384
0800 363 600
Top Service encompasses the after sales service
provided by The Electrolux Group to consumers
including delivery, home service and spare parts.
Westinghouse. We are part of the Electrolux family.
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© 2012 Electrolux Home Products Pty Ltd ABN 51 004 762 341
Part number: 1521272
Issue date: Nov12