SanDisk | SDSDH-2048-901 - 2 GB Ultra II Secure Digital Memory Card | System and method for detecting savings opportunities based on the

US 20090299887A1
(19) United States
(12) Patent Application Publication (10) Pub. N0.: US 2009/0299887 A1
Shiran et a].
(54)
(43) Pub. Date:
SYSTEM AND METHOD FOR DETECTING
(52)
Dec. 3, 2009
US. Cl. ........................................................ .. 705/35
SAVINGS OPPORTUNITIES BASED ON THE
PRICE PROTECTION AND RETURN
(57)
ABSTRACT
POLICIES OF RETAILERS
(76) Inventors:
Maya Shiran, Pittsburgh, PA (U S);
Tomer Shiran, Pittsburgh, PA (U S);
Yehuda Shiran, Haifa (IL); Alon
Shiran, Haifa (IL)
A system and method is disclosed for detecting savings
opportunities for consumers based on the price protection
and/or return policies of retailers, following a process of
purchasing items from online or physical retailers. The sys
tem receives an order statement Which comprises information
about an order, such as an identi?er of the retailer, a date and
Correspondence AddreSSI
T011161‘ shil‘all
18 Martin Bllbel‘ St
Haifa 34861
(21) APP1- NO-3
(22)
the details of one or more purchases, Where each purchase
includes at least an identi?er of an item and the amount paid
for that item. The system then extracts that information from
the order statement, Without requiring the user to specify the
details of each purchase separately. The system continuously
monitors the prices of the items and the conditions speci?ed
12/1321607
_
Flled:
in the retailer’s price protection and/ or return policies. If the
Jun‘ 3’ 2008
_
_
_
system determines that the customer is eligible to receive a
_
refund or can pro?t from returning an item to the retailer and
Pubhcatlon Classl?catlon
(51)
Int, Cl,
G06Q 30/00
(200601)
613/‘
re-purchasing it (perhaps from a different retailer), it either
requests the refund from the retailer on behalf of the cus
tomer, or noti?es the user.
Receive order statement from
user or retailer
613/‘
Extract order information and
store in order database
Patent Application Publication
Dec. 3, 2009 Sheet 1 of 19
US 2009/0299887 A1
FIG. 1
Zappgg?
the web's most popular shoe storele
i??-Day Return Policy
"\\ 1,40
Need to Return your Purchase? It's easy, and it's FREE!
0 Return shipping is absolutely free.
0 You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box
and/or packaging.
11Q°lg Price Protection Policy
If you find an item for a lower price on another web site or in a retail
store, we will refund you 110% of the difference between the lower price
and our price. We'll even refund the difference if we lower the price at
Zappos.com!
Here's how it works:
0 The item must be available for purchase and identical (features, style, size,
width, color, quantity, etc.) to the item on Zapos.com.
- If a web site or store, it cannot be an auction site, paid membership club or
eBay Express.
0 If a store, it must be a legitimate store located in the United States.
0 Items sold with a manufacturer's rebate are not eligible for Price Protection.
0 Taxes (if any) and shipping charges (if applicable) will be included when
calculating the price difference.
Please note that this offer is valid for 10 days after you make your
purchase. Each customer is permitted to apply this offer to a maximum of
one (1) item during any given calendar month.
Price Protection is only available for orders shipped within the United
States and its territories, and to APO/FPO addresses. Price Protection is
not available for orders shipped internationally.
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Patent Application Publication
Dec. 3, 2009 Sheet 2 0f 19
US 2009/0299887 A1
305
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Patent Application Publication
Dec. 3, 2009 Sheet 3 0f 19
US 2009/0299887 A1
FIG. 3
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01/01/2010 4:44 PM ’A\\/
754-496-001 1
BURTONGTX3
MEMBERSHIP
\
64.95
~33"
20:00
Total 104.90
Thank you for shopping REI r\\ 3;'5
Visit REI On-Line at
WWW REI COM
Patent Application Publication
Dec. 3, 2009 Sheet 4 0f 19
US 2009/0299887 A1
FIG. 4
E-mail Address: jdoe@gmail.com
Billing Address
Shipping Address
John Doe
John Doe
City,
123 Street
State St
12345
City,
123 Street
State St
12345
b\
410
‘Order Grand Total (All Orders): 346.79 K\\ 115
Order Summary:
Order #:123456
Shipping Method: FREE Super Saver Shipping
Shipping Preferences: Grouped
Sub Total: 346.79
Shipping and Handling: 7.94
Super Saver Discount: -7.94
l Total for this Order: 346.79 l“\\f/2°
Shipping estimate for these items: 01/01/2010
Delivery estimate: 01/06/2010 — 01/09/2010
440
//* l1lJoby GP-1-OPEN Gorillapod Flexible Tripod (Pink) r\
/
Electronics; $21.95 b\
Sold by: Amazon.com
430
4/25
)A::/ 4935
\V/
\V/
1 SanDisk SDSDH-2048-901 2 GB Ultra II Secure Digital Memory Card
Electronics; $27.51
Sold by: Amazon.com
1 Lenmar DLC5L Lithium-ion Digital Camera Battery
Electronics; $10.84
Sold by: Amazon.com
1 Canon PowerShot SD850 IS 8.0 MP Digital Elph Camera
Electronics; $286.49
Sold by: Amazon.com
Patent Application Publication
Dec. 3, 2009 Sheet 5 0f 19
US 2009/0299887 A1
FIG. 5
510
P0
y
v
Tracker
------ x
541
Opportunity
Database
Tracker
544
Locator
l‘ er
Database
ser
Database
User
Physical
565
515
Retailers
530
Web Server
552
Patent Application Publication
Dec. 3, 2009 Sheet 6 0f 19
US 2009/0299887 A1
FIG. 6A
610
\/‘
Receive order statement from
user or retailer
615
w
Extract order information and
store in order database
FIG. 6B
620
\/‘
Retrieve a purchase from order
database
625
\/‘
'
Check for savings opportunities
for purchase
630
635
Were savings
opportunities found?
Yes
i
w Report one or more opportunities
to user and/or request refund
from retailer
Patent Application Publication
Dec. 3, 2009 Sheet 7 0f 19
US 2009/0299887 A1
FIG. 7
\v/
Purchase items from online
retailer (eg, Amazon.com)
\V/
Receive order confirmation email
from retailer
\/
Forward order confirmation email
to system
User
725
System
( 61 (DV/ //f\\
_
Recelve
forwarded order
confirmation email
I \\
7'38 //f‘
6;.5
Parse email and extract order
information (retailer, location,
date, purchases, etc.)
as\V/
//
\\/>Yes>
Parsing problems?
<\
Notify operator
~14"
\T/
No
\v/
(
Store order information in
Ask user to enter order
database
information manually
Done
)
\~/
Patent Application Publication
Dec. 3, 2009 Sheet 8 of 19
US 2009/0299887 A1
FIG. 8
810
//_‘A
81s
//‘A
\V/
\/
Purchase items from physical
retailer
'
Receive printed receipt from
retailer
82p //"A
'
\V/
s2\5
Photograph (with camera, cell
phone) or scan the receipt
/ x
'
\/
Send receipt image to system by
email (ie, as an attachment)
User
830
,
System
(61g) //\
Receive email with receipt image
/
835
)’\\\
s
\\V/
of‘
'
\/
Convert receipt image to text (via
OCR)
8“? //”*
Parse receipt text and extract
V
order information (retailer,
location, date, purchases, etc.)
\ //A‘
V
// ////
Recognition
\\\\
or \\
.
<\\\parsing problems?///> Yes»
\\ \
/
AA\\\V/
Notify operator
//
No
850
\V/
//1
*
Store order information in
Ask user to enter order
database
information manually
l7
//
(\
Done
\\
/
,~\\
855
\V/
Patent Application Publication
Dec. 3, 2009 Sheet 9 0f 19
US 2009/0299887 A1
FIG. 9
910 //v\
\V/
Purchase items from online
retailer (eg, Amazon)
915
\V/
//\
Receive order confirmation email
from retailer
920
\V/
/d
Access system's Web site with
browser
9 5
g\ ///‘
I Copy content of order I _
confirmation email and paste it in
Web form
91§0
//—‘A
V/
Submit Web form
User
935
v
System
(619) /d
Receive submitted data
r\
\
94\o
/?‘
615
\\v//
Parse data and extract order
information (retailer, location,
date, purchases, etc.)
/
\
945\V/of‘ <\
//
\\
Parsing problems? /\/Yes>
\\
\\
T’
//
Notify operator
“we
//
No
950
/»‘
i
\V/
,s\
Store order information in
Ask user to enter order
database
information manually
/
’
<
Done
\
955
\V/
Patent Application Publication
Dec. 3, 2009 Sheet 10 0f 19
US 2009/0299887 A1
FIG. 10
1010
\/‘
Purchase items from physical
retailer
1015
\/‘
Receive printed receipt from
retailer
1020
\/‘
Photograph (with camera, cell
phone) or scan the receipt
10 5
k/
A
Navigate with browser to system's
Web site
10 0
3\/‘
Upload receipt image via Web
form
User
1035
System
(61M
Receive uploaded receipt image
b
1040
615
\/
x
\/
Convert receipt image to text (via
OCR)
10V‘
Parse receipt text and extract
order information (retailer,
location, date, purchases, etc.)
;
1050
\/
f‘
- -
ReFogn't'on or
parsing problems?
Yes»
Notify operator
1 55
V
No
1065
\/
1
l
Store order information in
database
Done
x
Ask user to enter order
information manually
1060
\/
Patent Application Publication
Dec. 3, 2009 Sheet 11 0f 19
US 2009/0299887 A1
FIG. 11
11V
Item already exists
in item database?
No
1115
i
Retrieve item details from retailer
or cache
1120\/‘
l
Create item entry in item
database
Patent Application Publication
Dec. 3, 2009 Sheet 12 0f 19
US 2009/0299887 A1
FIG. 12
Retrieve item entry from item
database
12\1\5 //‘
/
/
\v/
Selecta retailer
/
// \\r\\
1220
\
\V
/// Item offered by \\\
'
\\\ this retailer? ///%i selectireta'ler
NO
\\\‘///
Yes
*
Retrieve retailer's price and store
it in item database
1
\V//
//‘ / //MO@\ \
\WELEIHGLSZV’
NO
Yes
»~\ 1;25
\V’
r\\
1235
\V/
Patent Application Publication
Dec. 3, 2009 Sheet 13 0f 19
Determine price protection policy
US 2009/0299887 A1
131°
that applies to retailer and
purchase date
Policy includes non-
matching protection?
‘\915
No
Yes
on-matching protectio
1320
conditions met?
Yes
r\1/325
Current price lower
than paid price?
Yes»
1330
Record saving opportunity
No
‘i
ll
Policy includes
matching protection?
NO
YES
Select a retailer
‘\940
1365
1 45
No
'. ching protec
conditions for this
retailer met?
Select a retailer
Yes
this retailer lower than
1355
Yes>
Record saving opportunity
original price?
Report recorded saving
opportunities to user
7
Done
1370
,\/
Patent Application Publication
Dec. 3, 2009 Sheet 14 0f 19
US 2009/0299887 A1
FIG. 14
1345 /q
143:0 //H‘ ///// 10 days passed \\\
\\\
14-15 /e‘
\\\_///
since order date?
///
////This retailer is an\\\\
</ auction site, paid membership :>~ Yes —
\
\\\C|\UEOF eBay
No
i
/
\
14-20 //\\ //// Item originally carried \\\
\
\\\\manufacturer rebate?////
V/
/// Identical item in \\\
<\: stock with same quantity as :>F No —
Yes
i
Conditions met
>
(
Conditions n_ot met
Patent Application Publication
625
Dec. 3, 2009 Sheet 15 0f 19
US 2009/0299887 A1
//\‘
r\\ 1510
Determine return policy that
\v’
applies to retailer and order date
/
\
Atem can be returned a?hism> “\3315
\\
N0
time?
//
\\ //
T
Yes
+
Compute cost of returning item to “\\1§2°
retailer (shipping, restocking, gas,
V
time, etc.)
1550
/
\Q\V1/3°
A)
??sretailer has item |n\
\
l—/ \
stock?
/
No
\\
//
.
/
Select a retailer
Yes
1540
//i\\r\\ 15/35
'A
/ Current price \\V
/\less than paid price m|nus/>Yes>
\
return cost?
(
Done
Record saving oppoltunlty
/
Report recorded saving
opportunities to user
n
\l
x/
1555
\V/
Patent Application Publication
Dec. 3, 2009 Sheet 16 0f 19
US 2009/0299887 A1
FIG. 16
1610
\/‘ Access retailer's Web site and log
in with user's credentials
V
Retrieve user's order history
Any new orders?
0
Yes
1625
iv
\/‘ Retrieve order statements of new
orders
1630
\/‘
Extract order information and
store in order database
Patent Application Publication
Dec. 3, 2009 Sheet 17 0f 19
US 2009/0299887 A1
FIG. 17
1710 //x
Purchase items from online
retailer with user's shopping email
address
User
System
1715
//1
\V/
Receive order confirmation email
from retailer
17,20 //*A
‘\V/
Retrieve user's real email address
from user database
1725 /d
\v/
Forward order confirmation email
to user's real email address
1733/ ,/“
Parse email and extract order
information (retailer, location,
date, purchases, etc.)
\
1735 /?‘
\V/
<
\
\
/
////
/
b
/
\\\\
Parsing problems?
:> Yes>
Notify operator
l
//
k:bO
/
/
l
Store order information in
Ask user to enter order
database
information manually
Done
v
Patent Application Publication
Dec. 3, 2009 Sheet 18 0f 19
US 2009/0299887 A1
FIG. 18
‘
‘ E Search Mail 1
Report Spam 1
Delete
\
1810
I
Compose Mail
_
_
'
Subject: Your Order wlth Amazon.com
lnbox (3)
From: auto-con?rm@amazon.com
W
Sent Mail
39am
To: jdoe@gmai|_com
Date: Wed, Oct 31, 2007 at 12:57 PM
savlng oggortunllles...
Trash
Would you like to...
_
I
r \
1320
‘\V”
Patent Application Publication
Dec. 3, 2009 Sheet 19 0f 19
.
.
US 2009/0299887 A1
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