Elo TouchSystems CRT Touchmonitors User guide

Elo Entuitive Touchmonitor
User Guide
For 15" and 17" CRT iTouch and AccuTouch
Series Touchmonitors
ETXX25C/26C-4XXWE-3 Series Models
ETXX25C/26C-7XXWE-1 Series Models
Revision B
P/N 008553
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
iTouch, IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
3
4
Table of Contents
Chapter 1
Introduction
1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup
3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Installing the Base . . . . . . . . . . . . . . . 4
Uninstalling the Base. . . . . . . . . . . . . . 5
Selecting a Suitable Location . . . . . . . . . 5
Connecting Your Touchmonitor . . . . . . . . . . 6
Installing the Driver Software . . . . . . . . . . . 9
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 . 10
Installing the Touch Driver for MS-DOS and
Windows 3.1 . . . . . . . . . . . . . . . 11
Chapter 3
Operation
About Touchmonitor Adjustments . . . . .
Touchmonitor Controls . . . . . . . . . .
Using the On Screen Display (OSD) . .
Locking/Unlocking the OSD Functions .
OSD Adjustments . . . . . . . . . . .
13
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13
14
14
15
16
Chapter 4
Troubleshooting
21
Appendix A
Touch Technology
23
Touchscreens: An Overview. . . . . . . . . . . 23
iTouch Touchscreens . . . . . . . . . . . . . . 24
Appendix B
Touchmonitor Safety
25
Care and Handling of Your Touchmonitor . . . . 26
Appendix C
Technical Specifications
Touchmonitor Specifications . . . . . . . .
Signal PINOUT for 15" and 17" Monitors
Power Consumption . . . . . . . . . . . . .
Preset Timing Table . . . . . . . . . . . . .
27
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27
31
32
33
5
Regulatory Information
Warranty
35
37
Index
39
6
CHAPTER
1
INTRODUCTION
CHAPTER 1
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the reliable
performance of Elo’s touch technology with the latest advances in CRT display
design. This combination of features creates a natural flow of information
between a user and the touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your CRT touchmonitor is a color display with the following features:
• 14-inch viewable image 0.28mm dot pitch CDT for 15" and 15.9-inch
viewable image 0.27mm dot pitch CDT for 17".
• Supports a wide range of screen refresh rates with flicker-free picture quality.
• Plug and Play functionality automatically adjusts the monitor to its optimum
performance.
• VESA DPMS (Display Power Management Signaling).
• VESA DDC1/2B compatibility.
• Patented touch technology from Elo TouchSystems.
• RS-232 or USB touch interface.
1-1
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Elo Entuitive Touchmonitor User Guide
CHAPTER
2
INSTALLATION AND SETUP
CHAPTER2
This chapter discusses how to install your CRT touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 8 items are present and in good condition:
CD (with e-manual)
and Quick Installation
Guide
VGA cable
Base
European power cable
OR
Serial cable
USB cable
USA power cable
2-3
Installing the Base
• Carefully turn the touchmonitor upside-down.
• Place the base against the bottom of the monitor so that the base fasteners are
aligned with appropriate slots.
• Push the base towards the front of the monitor until you hear a “click” and
the latch locks into position.
• Carefully turn the touchmonitor right-side up.
2-4
Elo Entuitive Touchmonitor User Guide
Uninstalling the Base
• Carefully turn the touchmonitor upside-down.
• Gently press the clip with one hand while pulling the base towards the rear of
the cabinet with the other hand.
• Carefully turn the touchmonitor right-side up.
Selecting a Suitable Location
• Place the monitor at least 12 inches from other electrical or heat-emitting
equipment and allow at least 4 inches on each side for ventilation.
• Place the monitor in a position where no light shines or is reflected directly
on the screen.
• To reduce eye strain, avoid installing the display unit against a bright
background such as a window.
• Position the monitor so the top of the screen is no higher than eye level.
• Position the monitor directly in front of you at a comfortable reading
distance.
2-5
Connecting Your Touchmonitor
IMPORTANT:
Before connecting the cables to your touchmonitor and computer, be sure that the
computer and touchmonitor are turned off.
1 Connect the video cable to the video connector on your computer. Secure the
cable to your computer by turning the screws on the connector in a clockwise
direction.
2-6
Elo Entuitive Touchmonitor User Guide
2 Connect the power cable to the AC connector on your touchmonitor. To
protect your equipment against risk of damage from electrical surges in the
power line, plug the touchmonitor’s power cord into a surge protector, and
then connect the surge protector to a grounded (three-pronged) AC electrical
outlet.
3 Connect the touchscreen cable. Determine if you have RS-232 or USB.
Connect one end to the appropriate port on the back of your PC. Connect the
other end of the cable to the touchscreen connector on your touchmonitor.
The touchscreen cable connectors should fit snugly into the connectors on
your touchmonitor and PC.
2-7
Power LED
Soft Power Switch
4 Power on your monitor using the Soft power switch and check that the power
LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to
Chapter 4, Troubleshooting.
5 After a brief pause the picture should appear. If necessary, adjust the front
panel controls according to your personal preference (see Chapter 3).
6 Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to
install the appropriate touchscreen driver software. Follow the directions
starting on the next page to install the driver software.
2-8
Elo Entuitive Touchmonitor User Guide
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
2-9
Installing the Serial Touch Driver for Windows XP,
Windows 20001, Me, 95/98 and NT 4.0
NOTE:
For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
1.To install Windows 2000 and Windows XP, you must use the "update driver"
method; you will not find a setup.exe file within the download.
2-10
Elo Entuitive Touchmonitor User Guide
Installing the Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the
directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.
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Elo Entuitive Touchmonitor User Guide
CHAPTER
3
OPERATION
CHAPTER3
About Touchmonitor Adjustments
By design, your Elo Entuitive touchmonitor should not require any adjustments.
The factory settings will give you optimum video results with most standard PC
video display adapters.
However, after connecting your touchmonitor you can further optimize the
settings to meet your requirements by following the directions in this chapter.
All adjustments you make to the controls are automatically memorized, so you
do not need to reset your choices every time you unplug your touchmonitor or
power it off and on. If there is a power failure your touchmonitor settings will
not default to the factory specifications.
IMPORTANT:
Do not insert conductive metal objects into the monitor's circuitry. The monitor uses high
voltages and the metal edges can be sharp. Disassembly or realignment of the monitor
circuitry voids the warranty.
3-13
Touchmonitor Controls
You can adjust the screen display by using the buttons located below the screen.
Using the On Screen Display (OSD)
1 Push the MENU button to access the OSD. The resolution and frequency are
displayed at the top of the menu for your information.
2 Push the
or
button to choose the item you want to adjust. The selected
item is highlighted.
3 Push the SELECT button to adjust the highlighted item.
4 Push the
or
button to adjust the selection.
5 Push the SELECT button to return to the previous menu if you are in a
submenu.
The display unit automatically saves the new settings in 3 to 4 seconds after
your last adjustments and the menu disappears. You can also push the
MENU button to make the menu disappear.
EXIT
R
Figure 3.1
3-14
OSD Menu
Elo Entuitive Touchmonitor User Guide
RGB
OSD
Locking/Unlocking the OSD Functions
You are able to lock the OSD functions if you do not want them to be changed.
To lock the OSD functions:
1 Press the power button to turn the monitor off.
2 Press the power button on and press the Menu key for 2 or 3 seconds or until
you see the green LED on the power button. The factory OSD menu window
will appear.
3 Use the
or
button to select the OL option.
4 Press the Select button to highlight the Locked option on the menu.
5 Press the power button to turn the monitor off then turn it back on.
To unlock the OSD functions:
1 Press the power button to turn the monitor off.
2 Press the power button on and press the Menu key for 2 or 3 seconds or until
you see the green LED on the power button. The factory OSD menu window
will appear.
3 Use the
or
button to select the OL option.
4 Press the Select button to highlight the Unlocked option on the menu.
5 Press the power button to turn the monitor off then turn it back on.
3-15
OSD Adjustments
Symbol
3-16
Function
Process
H. Size
Adjusts the horizontal size of the entire screen image.
H. Position
Adjusts the horizontal position of the entire screen image.
V. Size
Adjusts the vertical size of the entire screen image.
V. Position
Adjusts the vertical position of the entire screen image.
Zoom
Simultaneously changes vertical and horizontal image size.
Geometry
Figure 3.4
Pincushion
If the vertical sides of the picture curve in or bulge out, you
can correct the distortion by using the pincushion adjustment.
Trapezoid
If the picture is wider at the top or at the bottom, you can
correct the distortion by using the trapezoid adjustment.
Parallel
If the sides of the screen image are tilted, you can correct the
distortion by using the parallel adjustment.
Pin
Balance
If the sides of the picture are bowed to the right or the left, you
can correct the pin cushion balance by using this adjustment.
Top
Corner
Eliminates top corner distortion.
Bottom
Corner
Eliminates bottom corner distortion.
Elo Entuitive Touchmonitor User Guide
S. Correct
Corrects vertical center linearity.
C. Correct
Corrects vertical top and bottom linearity.
V. Moire
Clears vertical moire if a series of concentric circles or arcs
appear on your screen.
H. Moire
Clears horizontal moire if a series of concentric circles or arcs
appear on your screen.
Note: Moire is an interface pattern that makes the screen seem
to have faint lines. A picture that is rastered or consists of
small repeating figures is sensitive to moire interference.
Strong colors are also liable to intensify moire. The moire
pattern on the screen does not affect the printout of the image.
Language
You can select the language in which adjustment menus are
displayed. The following languages are available; English,
German, French, Italian, Spanish, Swedish, Finnish, Danish,
and Portuguese.
Rotation
If the entire screen image is tilted, you can correct the
distortion by using the rotation adjustment.
Input Level
Selects video input level 0.7Vp-p or 1.0 Vp-p.
OSD,
H. Position,
V. Position
Timeout
(Figure 3.2) Adjusts the horizontal and vertical position of the
OSD window and determines how long (in seconds) the OSD
menu waits before closing automatically when no action has
been performed.
Color
Temp
(Figure 3.3) Using these icons, you can select one of the preset
color Temperatures (9300K or 6500K). Confirm your choice
by pressing the OSD menu. To change the color temperatures
individually, select the corresponding icon under “C3” and
confirm the desired value using the OSD dial. To confirm the
setting press the menu again.
Save
Saves current setting.
Recall
Recalls factory settings of the image parameters.
3-17
Status
3-18
Displays horizontal and vertical frequency.
Degauss
If you have moved the display unit, you should perform
demagnetization. Demagnetizing takes place automatically
when the display unit is switched on, and the unit normally
maintains faultless color purity during operation.
If you have tilted, swiveled or moved the display unit, you can
perform demagnetization. During the process the picture is
distorted for a few seconds. After demagnetization, the color
impurities have disappeared if caused by stray magnetic fields.
Do not use the degauss feature more than once every half hour
or the degauss function will not work.
Brightness
Adjusts the brightness of the screen.
Contrast
Adjusts the contrast of the screen.
Elo Entuitive Touchmonitor User Guide
ESC
OSD
OSD
Figure 3.2
ESC
9300
6500
Figure 3.3
ESC
Figure 3.4
3-19
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Elo Entuitive Touchmonitor User Guide
CHAPTER
4
TROUBLESHOOTING
CHAPTER4
Problem
Suggestion (s)
No picture.
Your touchmonitor may not be getting power.
Make certain that your power strip is plugged into
the wall socket and that the PC and touchmonitor
are plugged in and powered on.
Test the power supply by trying different cables or
a different wall outlet, or by plugging another
appliance into the outlet.
Touchmonitor does not enter power
management mode.
Screen flickers
Color defects
If the monitor's LED is slowly flashing, the
monitor is in standby mode.Push one of the
keyboard keys. Check that the keyboard is
properly connected to the computer.
Ensure that your computer and video card are
properly configured (consult the video card
documentation).
The video signal from the computer does not
comply with VESA DPMS standard. Either the
computer or the graphics adapter is not using the
VESA DPMS power management function.
The screen may seem to flicker when the refresh
rate is less than 75Hz. See the list of recommended
modes in Appendix C, page 33.
If your color is not uniform, degauss the
touchmonitor as described in Chapter 3, page 18,
and make sure that the touchmonitor is at least 12
inches from any other electrical equipment.
Picture appears to be ghosting.
Make certain there is a good connection between
the touchmonitor and the computer.
Picture is not centered.
Read about adjusting your touchmonitor picture
and make the appropriate adjustments.
4-21
Problem
Suggestion (s)
Picture appears “washed out”.
Readjust your brightness and contrast settings.
Picture not present or severely
distorted.
Verify that your video display adapter settings are
formatted for the correct resolution and vertical
refresh rates.
Duplicated images
A problem with your graphics adapter or
touchmonitor. Contact your service representative.
"NO SIGNAL" window appears.
The monitor is receiving no video signal from the
PC. Ensure the PC is plugged in, turned on, and
the video cable is connected.
The monitor is receiving a video signalwhich is
beyond the limits of its capability. Change the
PC's video display adapter settings to agree with
one of the display modes given in Appendix C.
"SIGNAL OUT OF RANGE" window
appears.
Touch doesn’t work.
4-22
Elo Entuitive Touchmonitor User Guide
Check to make sure the touchscreen cable is
securely attached at both ends.
APPENDIX
A
TOUCH TECHNOLOGY
CHAPTER4
Touchscreens: An Overview
Typically, users communicate with computers by using a mouse, a keyboard, or
a combination of the two. Users who are not keyboard-literate or mouse-savvy
can become frustrated with how long human-to-computer interactions take.
Computer literacy is learned. This is complicated by the fact that using a
keyboard or a mouse is neither intuitive nor natural for most people.
Touchscreens cut out the learning curve by eliminating keyboard/mouse
intermediaries and allowing a natural flow of information to develop between a
user and a computer.
When a user wants to access information or perform a function on a computer
with a touchscreen installed, a touch quickly and accurately does the job that
once required complicated keyboard interactions or precise mouse movements.
A frustrating experience with a computer during a transaction can create
dissatisfaction for your customer. Touchscreens help eliminate unpleasant
transactions by creating a natural flow of information that enhances your
product or service. Touchscreens speed up user/computer interactions. People
get what they want faster and are more satisfied with the process.
A-23
iTouch Touchscreens
Elo built on its IntelliTouch surface wave technology to create its iTouch
"touch-on-tube" solution. Elo eliminated the clear glass layer between the
viewer and the display.
Elo CRT iTouch monitors offer consistent features across all sizes:
• Touch directly on tube—no touchscreen overlay and no parallax
• Preserves 100 percent of CRT brightness, clarity, antireflection and color
properties
• More durable and safer than even bonded touchscreen overlays
• Same fast, accurate, stable performance as surface wave
• "Drift free" and not affected by surrounding metal or poor earths
• Dual touches are not averaged, allowing extremely fast two-handed play
• Z-axis for pressure can add a new dimension to games
• No need for periodic recalibration
A-24
Elo Entuitive Touchmonitor User Guide
APPENDIX
B
TOUCHMONITOR SAFETY
CHAPTER 4
This manual contains information that is important for the proper setup and
maintenance of your touchmonitor. Before setting up and powering on your new
touchmonitor, read through this manual, especially Chapter 2, Installation and
Setup, and Chapter 3, Operation.
1 To reduce the risk of electric shock, follow all safety notices and never open
the touchmonitor case.
2 Your new touchmonitor is equipped with a three-wire, grounding power
cord. The power cord plug will only fit into a three-pronged safety ground
outlet. Do not attempt to fit the plug into an outlet that has not been
configured for this purpose. Do not use a damaged power cord. Use only the
power cord that comes with your Elo TouchSystems touchmonitor. Use of an
unauthorized power cord may invalidate your warranty.
3 The slots located on the sides and top of the touchmonitor case are for
ventilation. Do not block or insert anything to the ventilation slots.
4 It is important that your touchmonitor remains dry. Do not pour liquid into or
onto your touchmonitor. If your touchmonitor becomes wet do not attempt to
repair it yourself.
B-25
Care and Handling of Your Touchmonitor
The following tips will help keep your Elo Entuitive touchmonitor functioning
at the optimal level.
• To avoid risk of electric shock, do not disassemble the display unit cabinet.
The unit is not user serviceable. Remember to unplug the display unit from
the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do
not use thinner or benzene, abrasive cleaners or compressed air.
• To clean display unit cabinet, use a cloth lightly dampened with a mild
detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside,
have a qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• During transportation of the monitor, the swivel base must be removed.
B-26
Elo Entuitive Touchmonitor User Guide
APPENDIX
C
TECHNICAL SPECIFICATIONS
CHAPTER4
NOTE:
All specifications are subject to change.
Touchmonitor Specifications
Picture Tube
Maximum Resolution
Deflection Frequency
Maximum Video Input
Bandwidth
Display Area*
Input Signal
Input Voltage
Display Colors*
Typical Power
Consumption
17" Monitor
15" Monitor
17” (15.9” diagonal viewable image),
0.27-mm dot pitch.
640x350/70Hz
720x400/70Hz
640x480/60, 72, 75, 85HZ
800x600/56,60,72,75,85HZ
1024x768/60, 70, 75, 85Hz
1280x1024/60Hz
Non-interlaced
15” (14” diagonal viewable image),
0.28-mm dot pitch..
640x350/70Hz
640x400/70Hz
640x480/60, 75, 85HZ
800x600/56,60,72,75,85HZ
1024x768/60Hz
Horizontal: 30-70 kHz
Vertical:
50-160 Hz
100 MHz
Horizontal: 30-55 kHz
Vertical:
50-160 Hz
65 MHz
H: 300 mm
V: 225 mm
H: 270 mm
V: 202 mm
R.G.B. Analog, 15 pin D-sub
R.G.B. Analog, 15 pin D-sub
100-240 VAC, 50-60 Hz
100-240 VAC, 50-60 Hz
Analog input; unlimited colors
Analog input; unlimited colors
65 watts
65 watts
*Dependent on video controller/card used.
C-27
Power Management
Plug and Play
Compatibility
CRT Life
On-Screen Adjustments/
Lock/Unlock OSD
Safety Regulations
EMC
IC ES-003
C-Tick
VCCI
Monitor Dimensions
Net Weight
Operating Temperature
Humidity
C-28
17" Monitor
15" Monitor
Compliant with EPA/Energy Star,
VESA DPMS signaling method.
Compliant with VESA DDC 1/2B
standards.
Average operational CRT life is
12,000 hours to half brightness.
Brightness, Contrast, Exit, Zoom,
V.Size, V. Position, H. Size, H.
Position, Language, Save, Recall,
Starus, Degauss, Rotation, Input
Level, OSD, Color Temperature,
Trapezoid, Parallel, Pin Balance,
Top/Bottom Corner, S/C Correct, H/
V Moire.
UL, cUL, DHHS, TÜV/GS
Compliant with EPA/Energy Star,
VESA DPMS signaling method.
Compliant with VESA DDC 1/ 2B
standards.
Average operational CRT life is
12,000 hours to half brightness.
Brightness, Contrast, Exit, Zoom,
V.Size, V. Position, H. Size, H.
Position, Language, Save, Recall,
Starus, Degauss, Rotation, Input
Level, OSD, Color Temperature,
Trapezoid, Parallel, Pin Balance,
Top/Bottom Corner, S/C Correct, H/
V Moire.
UL, cUL, DHHS, TÜV/GS
MPRII, FCC Class B, CE
FCC Class B, CE, MPRII
404w x 405h x 426d
362w x 368h x 385d
15.5kg
14kg
0-40°C
0-40°C
20%-80%
20%-80%
Elo Entuitive Touchmonitor User Guide
Table C.1
iTouch Touchscreen Specifications
Mechanical
Positional Accuracy
Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less
than ±1%.
Touchpoint Density
Touch Activation Force
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).
Typically less than 3 ounces (85 grams).
Surface Durability
Expected Life
Performance
Surface durability is that of glass, Mohs’ hardness rating of 7.
No known wear-out mechanism, as there are no layers, coatings, or moving parts.
iTouch technology has been operationally tested to more than 50 million touches in
one location without failure, using a stylus similar to a finger.
Sealing
Unit is sealed to protect against splashed liquids, dirt, and dust.
Optical
Light Transmission (per
ASTM D1003)
Visual Resolution
100%
All measurements made using USAF 1951 Resolution Chart, under 30X
magnification, with test unit located approximately 1.5 in (38 mm) from surface of
resolution chart.
Clear surface: Excellent, with no noticeable degradation.
Antiglare surface: 6:1 minimum.
Environmental
Chemical Resistance
Electrostatic Protection
(per EN 61 000-4-2, 1995)
The active area of the touchscreen is resistant to all chemicals that do not affect
glass, such as:
Acetone
Toluene
Methyl ethyl ketone
Isopropyl alcohol
Methyl alcohol
Ethyl acetate
Ammonia-based glass cleaners
Gasoline
Kerosene
Vinegar
Meets Level 4 (15 kV air/8 kV contact discharges).
C-29
Table C.2
AccuTouch Touchmonitor Specifications
Mechanical
Positional Accuracy
Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less
than ±1%.
Touchpoint Density
Touch Activation Force
More than 100,000 touchpoints/in² (15,500 touchpoints/cm²).
Typically less than 4 ounces (113 grams).
Surface Durability
Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g. Meets pencil
hardness 3H.
Expected Life Performance
AccuTouch technology has been operationally tested to greater than 35 million
touches in one location without failure, using a stylus similar to a finger.
Optical
Light Transmission
(per ASTM D1003)
Typically 75% at 550-nm wavelength (visible light spectrum).
Visual Resolution
All measurements made using USAF 1951 Resolution Chart, under 30 X
magnification, with test unit located approximately 1.5 in. (38 mm) from surface
of resolution chart.
Clear surface: N/A
Antiglare surface: 6:1 minimum.
Clear surface: Less than 1.5%.
Antiglare surface: Less than 15%.
Clear surface: N/A
Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front surface.
Haze (per ASTM D1003)
Gloss (per ASTM D2457)
Environmental
Chemical Resistance
C-30
The active area of the touchscreen is resistant to the following chemicals when
exposed for a period of one hour at a temperature of 21°C:
Acetone
Methylene chloride
Methyl ethyl ketone
Isopropyl alcohol
Hexane
Turpentine
Mineral spirits
Unleaded gasoline
Diesel fuel
Motor oil
Transmission fluid
Antifreeze
Elo Entuitive Touchmonitor User Guide
Signal PINOUT for 15" and 17" Monitors
5
4
3
10
15
9
14
2
8
13
1
7
12
6
11
PIN Number
Signal
1
2
Red video
Green video
3
4
Blue video
Ground
5
6
7
*VGA card detection (GND)
Red return
Green return
8
9
Blue return
NC
10
11
12
Sync return
Ground
SDA (Serial Data)
13
14
Horizontal Sync
Vertical Sync
15
SCL (Serial Clock)
*Pin 5, self-test pin shall be grounded when signal connector is plugged in.
C-31
Power Consumption
The touchmonitor comes with a power-saving feature that controls its power
consumption. This feature complies with both the EPA’s Energy Star
requirements. It also conforms to the Display Power Management System
(DPMS) power-down signaling method approved by the Video Electronics
Standard Association (VESA).
15" Monitor
Mode
LED
Power
consumption (W)
Normal
Standby
Suspend
Green
Green/ blinking
Green/ blinking
60
15
15
Off
Unplugged
Green/ blinking
Not illuminated
5
0
17" Monitor
NOTE:
C-32
Mode
LED
Power
consumption (W)
Normal
Standby
Suspend
Green
Green/ blinking
Green/ blinking
65
15
15
Off
Unplugged
Green/ blinking
Not illuminated
5
0
The only way to isolate the display unit completely from the mains supply is to unplug the
mains cable.
Elo Entuitive Touchmonitor User Guide
Preset Timing Table
Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following
are modes preset as factory defaults:
No.
Resolution
Horizontal
Frequency
Refresh Rate
1
2
640x400
640x480
31.5 kHz
31.5 kHz
70 Hz
60 Hz
3
4
5
640x350
800x600*
1024x768*
31.5 kHz
53.7 kHz
68.7 kHz
70 Hz
85 Hz
85 Hz (17" only)
*Recommended primary mode
C-33
C-34
Elo Entuitive Touchmonitor User Guide
REGULATORY INFORMATION
CHAPTER4
Electrical Safety Information
A) Compliance is required with respect to the voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a different
power source than those specified herein will likely result in improper operation or
damage to the equipment, or may pose a fire hazard if the limitations are exceeded.
B) There are no operator serviceable parts inside this equipment. This equipment
generates hazardous voltages that constitute a safety hazard. Service should be
provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord that has an integral
safety ground wire and three-prong connector intended for connection to a
grounded safety outlet.
1) Do not substitute the cord with any cord other than the provided approved
type. Under no circumstances use an adapter plug to connect to a two-wire
outlet, as this will defeat the continuity of the grounding wire.
2) This equipment requires the use of the ground wire as a part of its safety
certification. Modification or misuse can provide a shock hazard that can
result in serious injury or death.
3) If there are any questions about the installation prior to connecting the
equipment to mains power, contact a qualified electrician or the manufacturer.
Emissions and Immunity Information
A) Notice to Users in the United States: This equipment has been tested and found
to comply with Part 15 Class B of FCC Rules for digital devices. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment has been tested and found to
comply with Class B radio noise emission limits as established by the Radio
Interference Regulations of Industrie Canada for digital devices.
C) Notice to Users in the European Union: This equipment has been tested and
found to comply with the Class B requirements of CE marking for Information
Technology Equipment as required by: Low Voltage Directive 73/23/ECC and
standard EN 60950; EMC Directive 89/336/ECC, and per standard EN 55022.
D) General Information to All Users: This equipment generates, uses, and can
radiate radio frequency energy. If not installed and used according to this manual,
the equipment may cause interference with radio and television communications.
There is, however, no guarantee that interference will not occur in any particular
installation due to site-specific factors.
35
1) In order to meet emission and immunity requirements, the user must
observe the following:
a) Use only the provided I/O cables to connect this digital device with
any computer.
b) To ensure compliance, use only the provided manufacturer-approved
line cord.
c) The user is cautioned that changes or modifications to the equipment
not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television
reception, or any other device:
a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected
receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of
high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle.
Do not use AC adapter plugs. (Removing or cutting the line cord
ground may increase RF emission levels and may also present a
lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an
experienced radio or television technician
DHHS
36
Elo Entuitive Touchmonitor User Guide
WARRANTY
CHAPTER4
Except as otherwise stated herein or in an order acknowledgment delivered to
Buyer, Seller warrants to Buyer that the Product shall be free of defects in
materials and workmanship. With the exception of negotiated warranty periods,
the warranty for the touchmonitor and components of the product is 2 years.
Seller makes no warranty regarding the model life of components. Seller’s
suppliers may at any time and from time to time make changes in the
components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty
(30) days after discovery) of the failure of any Product to conform to the
warranty set forth above; shall describe in commercially reasonable detail in
such notice the symptoms associated with such failure; and shall provide to
Seller the opportunity to inspect such Products as installed, if possible. The
notice must be received by Seller during the Warranty Period for such product,
unless otherwise directed in writing by the Seller. Within thirty (30) days after
submitting such notice, Buyer shall package the allegedly defective Product in
its original shipping carton(s) or a functional equivalent and shall ship to Seller
at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and
verification by Seller that the Product fails to meet the warranty set forth above,
Seller shall correct such failure by, at Seller’s options, either (i) modifying or
repairing the Product or (ii) replacing the Product. Such modification, repair, or
replacement and the return shipment of the Product with minimum insurance to
Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in
transit, and may insure the Product. Buyer shall reimburse Seller for
transportation cost incurred for Product returned but not found by Seller to be
defective. Modification or repair, of Products may, at Seller’s option, take place
either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s
account the purchase price of the Product less depreciation calculated on a
straight-line basis over Seller’s stated Warranty Period.
37
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES
FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE,
REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY
FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH
HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE
LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT.
IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF
PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY
BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR
INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller
harmless from all liability relating to (i) assessing the suitability for Buyer’s
intended use of the Products and of any system design or drawing and (ii)
determining the compliance of Buyer’s use of the Products with applicable
laws, regulations, codes, and standards. Buyer retains and accepts full
responsibility for all warranty and other claims relating to or arising from
Buyer’s products, which include or incorporate Products or components
manufactured or supplied by Seller. Buyer is solely responsible for any and all
representations and warranties regarding the Products made or authorized by
Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability,
claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable
to Buyer’s products or representations or warranties concerning same.
38
Elo Entuitive Touchmonitor User Guide
INDEX
A
Bottom Corner, 16
Brightness, 18
Input Voltage, 27
Installing the Base, 4
Installing the Driver Software, 9
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0, 10
Installing the Touch Driver for MS-DOS and Windows
3.1, 11
iTouch Touchscreen Specifications, 29
iTouch Touchscreens, 24
C
L
C. Correct, 17
Care and Handling of Your Touchmonitor, 26
Chemical Resistance, 29, 30
Color Control, 17
Connecting Your Touchmonitor, 6
Construction, 30
Contrast, 18
CRT Life, 28
Language, 17
Light Transmission, 29, 30
Locking/Unlocking the OSD Functions, 15
About the Product, 1
About Touchmonitor Adjustments, 13
AccuTouch Touchmonitor Specifications, 30
B
D
Deflection Frequency, 27
Display Area, 27
Display Colors, 27
M
Maximum Resolution, 27
Maximum Video Input Bandwidth, 27
Monitor Dimensions, 28
N
Net Weight, 28
O
E
Electrical Safety Information, 35
Electrostatic Protection, 29
EMI, 28
Emissions and Immunity Information, 35
Expected Life Performance, 29, 30
On-Screen Adjustments, 28
Operating Temperature, 28
Operation, 13
OSD Adjustments, 16
OSD, H. Position, V. Position Timeout, 17
P
G
H. Moire, 17
H. Position, 16
H. Size, 16
Haze, 30
Humidity, 28
Parallel, 16
Picture Tube, 27
Pin Balance, 16
Pincushion, 16
Plug and Play Compatibility, 28
Positional Accuracy, 29, 30
Power Consumption, 27, 32
Power Management, 28
Precautions, 1
Preset Modes, 32
Preset Timing Table, 33
I
R
Input Level, 17
Input Signal, 27
Recall, 17
Regulatory Information, 35
Geometry, 16
Gloss, 30
H
Index-39
Rotation, 17
S
S. Correct, 17
Safety Regulations, 28
Save, 17
Sealing, 29
Selecting a Suitable Location, 5
Signal PINOUT for 15” and 17” Monitors, 31
Solutions to Common Problems, 21
Status, 18
Surface Durability, 29, 30
T
Technical Specifications, 27
Top Corner, 16
Touch Activation Force, 29, 30
Touchmonitor Controls, 14
Touchmonitor Safety, 25
Touchmonitor Specifications, 27
Touchpoint Density, 29, 30
Touchscreens
An Overview, 23
Trapezoid, 16
Troubleshooting, 21
U
Uninstalling the Base, 5
Unpacking Your Touchmonitor, 3
Using the On Screen Display (OSD), 14
V
V. Moire, 17
V. Position, 16
V. Size, 16
Visual Resolution, 29, 30
W
Warranty, 37
Z
Zoom, 16
Index-40