Compaq | Evo n610c - Notebook PC | Specifications | Compaq Evo n610c - Notebook PC Specifications

279362-001.book Page i Monday, July 8, 2002 11:49 AM
b
Maintenance and Service Guide
Compaq Evo N610c and Evo N600c
Document Part Number: 279362-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting problems, and performing
disassembly procedures.
279362-001.book Page ii Monday, July 8, 2002 11:49 AM
© 2002 Compaq Information Technologies, L.P.
Compaq, Evo, the Compaq logo, and Premier•Sound are trademarks of Compaq
Information Technologies Group, L.P. In U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation. In U.S.
and/or other countries.
Intel and Pentium are trademarks of Intel Corporation in U.S. and/or other
countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
First Edition July 2002
Document Part Number: 279362-001
279362-001.book Page iii Monday, July 8, 2002 11:49 AM
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11
1.5 Notebook External Components . . . . . . . . . . . . . . . 1–12
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–25
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1
Selecting Computer Setup or
Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide
iii
279362-001.book Page iv Monday, July 8, 2002 11:49 AM
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook System Major Components . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–14
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
4–1
4–1
4–2
4–2
4–3
4–4
4–4
4–5
4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.5 Mini PCI Communications Board . . . . . . . . . . . . . . 5–12
5.6 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.7 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.8 Memory Expansion . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.9 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
iv
Maintenance and Service Guide
279362-001.book Page v Monday, July 8, 2002 11:49 AM
Contents
5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.17 DC-DC Converter Board . . . . . . . . . . . . . . . . . . . .
5.18 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–27
5–29
5–33
5–36
5–43
5–47
5–51
5–53
5–55
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
Maintenance and Service Guide
v
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
1
Product Description
The Compaq Evo Notebook N610c and N600c Series offer
advanced modularity, Mobile Intel Pentium 4 and Pentium III
processors with 64-bit architecture, industry-leading Accelerated
Graphics Port (AGP) implementation, and extensive multimedia
support.
Figure 1-1. Compaq Evo Notebook N610c
Maintenance and Service Guide
1–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-3.
Table 1-1
Compaq Evo Notebook N610c
Model Naming Conventions
Key
N610
P4
200
P4
40
V
C
25
O
XXXXXX-XXX
1
2
3
4
5
6
7
8
9
10
Key
Description
Options
1
Brand/Series
designator
N=Notebook
610=610c series
600=600c series
2
Processor type
P4=Pentium 4
P3=Pentium III
3
Processor speed
200=2.0 Ghz
190=1.9 GHz
180=1.8 GHz
170=1.7 GHz
160=1.6 GHz
106=1.06 GHz
866=866 MHz
4
Display type/
size/resolution
P=SXGA+ (1400 × 1050)
X=XGA (1024 × 768)
5
Hard drive size
40=40 GB
30=30 GB
20=20 GB
15=15 GB
10=10 GB
6
Optical drive
designator
V=DVD-ROM drive
W=DVD-RW drive
D=CD-ROM drive
R=CD-RW drive
7
Integrated
communication
M=Modem
0=None
C=Modem/NIC
combination card
8
RAM
51=512 MB
38=384 MB
25=256 MB
12=128 MB
9
Operating system
8=Windows 98 SE
6=Windows 2000 and
Windows XP
2=Windows 2000
O=Windows XP Pro
E=Windows XP Home
10
SKU#
1–2
4=14.x-inch
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-2
Compaq Evo Notebook N610c Models
The following Evo Notebook N610c models use config. code KT81 and feature:
■
Dual Stick pointing device (TouchPad and pointing stick)
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
3-year warranty
■
32 MB of discrete video memory
■
No system memory
■
No optical drive
N610
P4
180
United States
N610
P4
X4
30
0
C
0
O
KT81
C
0
2
KT81
470037-549
180
United States
X4
30
0
470037-542
The following Evo Notebook N610c models use config. code KT8Z and feature:
■
Dual Stick pointing device (TouchPad and pointing stick)
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
3-year warranty
■
32 MB of discrete video memory
N610
P4
200
French Canada
N610
P4
200
French Canada
P4
40
W
470037-757
P4
40
W
470037-754
Maintenance and Service Guide
C
25
O
United States
C
25
470037-755
2
United States
470037-749
1–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-2
Compaq Evo Notebook N610c Models (Continued)
N610
P4
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
Israel
Italy
Japan
Japan (English)
Korea
Latin America
Latin America
(GEM/NAFTA)
1–4
180
X4
30
470037-714
470037-713
470037-687
470037-712
470037-688
470037-689
470037-690
470037-685
470037-691
470037-692
470037-717
470037-693
470037-694
470037-695
470037-707
470037-708
470037-718
470037-710
470037-747
V
C
25
O
The Netherlands
Norway
People’s
Republic of
China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Turkey
United Kingdom
United States
United States
(GEM/NAFTA)
470037-696
470037-697
470037-709
470037-699
470037-700
470037-686
470037-701
470037-702
470037-703
470037-704
470037-715
470037-705
470037-706
470037-684
and
470037-722
470037-746
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-2
Compaq Evo Notebook N610c Models (Continued)
N610
P4
180
P4
160
French Canada
N610
P4
United States
(GEM/NAFTA)
30
V
X4
20
X4
20
25
2
United States
(GEM/NAFTA)
V
470037-736
160
C
The Netherlands
Norway
People’s
Republic of
China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Turkey
United Kingdom
United States
470037-572
470037-570
470037-529
470037-569
470037-530
470037-531
470037-532
470037-527
470037-533
470037-535
470037-584
470037-537
470037-538
470037-539
470037-561
470037-563
470037-587
470037-566
470037-726
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
Israel
Italy
Japan
Japan (English)
Korea
Latin America
Latin America
(GEM/NAFTA)
N610
X4
C
25
C
25
470037-545
470037-546
470037-528
470037-548
470037-551
470037-552
470037-555
470037-580
470037-556
470037-558
470037-525
and
470037-720
470037-724
O
United States
United States
(GEM/NAFTA)
V
470037-541
470037-543
470037-577
470037-733
470037-738
2
470037-738
Maintenance and Service Guide
1–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-2
Compaq Evo Notebook N610c Models (Continued)
N610
P4
160
P4
Belgium
Czech Republic
Denmark
France
French Canada
Germany
Greece/Poland
Hungary
Israel
Italy
The Netherlands
1–6
20
D
160
X4
20
470037-567
470037-571
470037-573
470037-578
470037-664
470037-581
470037-585
470037-586
470037-588
470037-595
470037-601
C
25
O
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
470037-619
470037-620
470037-621
470037-622
470037-623
470037-625
470037-627
470037-630
470037-633
470037-636
Belgium
Czech Republic
Denmark
France
Germany
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N610
X4
D
C
25
470037-639
470037-641
470037-644
470037-618
470037-646
470037-648
470037-650
470037-653
470037-656
470037-658
2
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
United States
470037-602
470037-604
470037-605
470037-562
470037-606
470037-607
470037-608
470037-613
470037-616
470037-617
470037-661
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-3
Compaq Evo Notebook N600c Models
The following Evo Notebook N600c models use config. code KBSZ and
feature:
■
Dual Stick pointing device (TouchPad and pointing stick)
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
3-year warranty
■
32 MB of discrete video memory
N600
P3
100
Greece/Poland
Hungary
Portugal
N600
P3
Belgium
Czech Republic
Denmark
France
Germany
Greece/Poland
Hungary
Israel
Italy
The Netherlands
Norway
Portugal
X4
20
D
470029-002
470029-054
470029-056
100
X4
20
470029-930
470029-936
470029-939
470029-941
470029-945
470029-951
470029-982
470029-983
470029-984
470029-986
470029-987
470029-988
Maintenance and Service Guide
C
25
6
Russia
Turkey
D
C
470029-058
470029-060
12
8
Russia
Saudi Arabia
Slovakia/
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
470029-989
470029-985
470029-990
470029-991
470029-992
470029-993
and
470029-995
470029-996
470029-997
1–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-3
Compaq Evo Notebook N600c Models (Continued)
N600
P3
100
P3
100
European
International
N600
P3
European
International
1–8
20
D
X4
20
C
12
6
Saudi Arabia
Slovakia/
Slovenia
Spain
Sweden/Finland
Switzerland
470029-192
470029-195
470029-207
470029-212
470029-214
470029-217
470029-224
470029-227
470029-228
Belgium
Czech Republic
Denmark
France
Germany
Israel
Italy
The Netherlands
Norway
N600
X4
United Kingdom
D
0
25
O
0
25
8
470029-226
470029-231
470029-232
470029-234
470029-238
and
470029-240
470029-242
470030-001
100
X4
20
D
470029-998
Maintenance and Service Guide
279362-001.book Page 9 Monday, July 8, 2002 11:49 AM
Product Description
1.2 Features
■
The following processors are available, varying by notebook
model:
❏
The Evo Notebook N610c features a Mobile Intel
Pentium 4 2.0-, 1.9-, 1.8-, 1.7-, or 1.6-GHz processor,
with 512-KB integrated L2 cache.
❏
The Evo Notebook N600c features a Mobile Intel
Pentium III 1.066 GHz-M or 866-MHz-M processor,
with 512-KB integrated L2 cache.
■
ATI Mobility Radeon with 64-bit video graphics,
16-MB double date rate (DDR) SDRAM, 4X AGP
graphics card
■
The following memory configurations are available, varying
by notebook model:
❏
The Evo Notebook N610c features 256-MB
high-performance Synchronous DRAM (SDRAM),
expandable to 2048 MB
❏
The Evo Notebook N600c features 256- or 128-MB
high-performance Synchronous DRAM (SDRAM),
expandable to 1024 MB
■
Microsoft Windows 98 SE, Windows 2000, or Windows XP
preinstalled, varying by notebook model
■
14.1-inch, SXGA+ (1400 × 1050) or XGA (1024 × 768),
TFT display with over 16.8 million colors, varying by
computer model
■
Full-size TouchPad or Dual Stick keyboard, varying by
notebook model
■
Mini PCI 10/100 network interface card (NIC) or Mini
PCI V.90 modem plus 10/100 NIC combination card,
varying by notebook model
■
Support for two Type II PC Card slots with support for both
32-bit CardBus and 16-bit PC Cards
Maintenance and Service Guide
1–9
279362-001.book Page 10 Monday, July 8, 2002 11:49 AM
Product Description
■
External AC adapter with power cord
■
8-cell Lithium ion (Li ion) battery pack
■
40-, 30-, 20-, 15-, or 10-GB high-capacity hard drive
■
Connectors for:
■
❏
RJ-11 modem
❏
Mono microphone
❏
Stereo line-out/headphone
❏
MultiPort
❏
Universal serial bus (USB)
❏
Docking
❏
Parallel devices
❏
Serial devices
❏
Composite TV
❏
External keyboard/mouse
❏
RJ-45 network
❏
External monitor
❏
AC power
Stereo speakers providing Compaq Premier·Sound 16-bit
stereo sound
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS.
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
1–10
Maintenance and Service Guide
279362-001.book Page 11 Monday, July 8, 2002 11:49 AM
Product Description
2. Remove the RTC battery (refer to Section 5.6, “Disk Cell
RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting level of performance
■
Smart battery that provides an accurate battery power gauge
■
Battery calibration
■
Lid switch suspend/resume
■
Power/suspend button
■
Advanced Configuration and Power Management (ACP)
compliance
Maintenance and Service Guide
1–11
279362-001.book Page 12 Monday, July 8, 2002 11:49 AM
Product Description
1.5 Notebook External Components
The external components on the front and right side of the
Evo Notebook N610c and Evo Notebook N600c are shown in
Figure 1-2 and described in Table 1-4.
.
Figure 1-2. Front and Right Side Components
Table 1-4
Front and Right Side Panel Components
Item
Component
Function
1
Power light
On: Power is turned on.
Blinking: Notebook is in Standby. The power
light also blinks if a battery pack that is the
only available power source reaches a
low-battery condition.
2
Battery light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
1–12
Maintenance and Service Guide
279362-001.book Page 13 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-4
Front and Right Side Panel Components (Continued)
Item
Component
Function
3
Drive activity light
Turns on when the hard drive, CD-, or
DVD-ROM drive is accessed.
4
Media Bay light
Turns on when the diskette drive in the Media
Bay or the optional external diskette drive is
accessed.
5
Infrared port
Links to another IrDA-compliant device for
wireless communication.
6
Volume control buttons
Adjust the volume of the stereo speakers.
7
Stereo line-out/
headphone jack
Connects stereo speakers, headphones,
headset, or television audio.
8
Mono microphone jack
Connects a mono microphone, disabling the
built-in microphone.
9
Display release latch
Opens the notebook.
10
Security cable slot
Attaches an optional security cable to the
notebook.
11
Media Bay
Accepts a diskette drive, CD- or DVD-ROM
drive, or secondary battery pack.
12
RJ-11 jack (internal
modem models only)
Connects the modem cable to an internal
modem. A modem cable is included with
internal modem models.
Maintenance and Service Guide
1–13
279362-001.book Page 14 Monday, July 8, 2002 11:49 AM
Product Description
The Evo Notebook N610c right side and rear panel components
are shown in Figure 1-3 and described in Table 1-5.
Figure 1-3. Right Side and Rear Panel Components—
Evo Notebook N610c
Table 1-5
Right Side and Rear Panel Components
Item
Component
1
DC power jack
2
1–14
Keyboard/mouse
connector
Function
Connects any one of the following:
■
AC adapter
■
Optional automobile power
adapter/charger
■
Optional aircraft power adapter
Connects an external keyboard or
PS/2-compatible external mouse. To connect
a keyboard and a mouse at the same time,
use an optional Y-adapter.
Maintenance and Service Guide
279362-001.book Page 15 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-5
Right Side and Rear Panel Components (Continued)
Item
Component
Function
3
Parallel connector
Connects a parallel device.
4
USB connectors (2)
Connect USB devices.
5
RJ-45 jack (network
models only)
Connects the network cable. A network cable
is not included with the notebook.
6
Serial connector
Connects a serial device.
7
External monitor
connector
Connects an external monitor or overhead
projector.
8
S-Video connector
Connects a television, VCR, camcorder, or
overhead projector.
9
Vent
Allows airflow to cool internal components.
damage, the notebook
Ä Toshutsprevent
down if an overheating
condition occurs. Do not block the
cooling vent. Avoid placing the
notebook on a blanket, rug, or other
flexible surface that may cover the
vent area.
10
Hard drive
Supports the removable primary hard drive.
11
PC Card slots
Support a 32-bit (CardBus) or 16-bit
PC Card.
12
PC Card eject buttons
Eject a PC Card from a PC Card slot.
Maintenance and Service Guide
1–15
279362-001.book Page 16 Monday, July 8, 2002 11:49 AM
Product Description
The Evo Notebook N600c right side and rear panel components
are shown in Figure 1-4 and described in Table 1-6.
Figure 1-4. Right Side and Rear Panel Components—
Evo Notebook N600c
Table 1-6
Right Side and Rear Panel Components
Item
Component
Function
1
MultiPort
Connects wireless communication devices,
such as an optional Bluetooth or 802.11b
MultiPort module, and other options.
2
DC power jack
1–16
Connects any one of the following:
■
AC adapter
■
Optional automobile power
adapter/charger
■
Optional aircraft power adapter
Maintenance and Service Guide
279362-001.book Page 17 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-6
Right Side and Rear Panel Components (Continued)
Item
Component
Function
3
Keyboard/mouse
connector
Connects an external keyboard or
PS/2-compatible external mouse. To connect
a keyboard and a mouse at the same time,
use an optional Y-adapter.
4
Parallel connector
Connects a parallel device.
5
Docking connector
Connects the computer to the optional
expansion base, convenience base, or port
replicator.
6
Serial connector
Connects a serial device.
7
External monitor
connector
Connects an external monitor or overhead
projector.
8
S-Video connector
Connects a television, VCR, camcorder, or
overhead projector.
9
RJ-45 jack (network
models only)
Connects the network cable. A network cable
is not included with the computer.
10
USB connectors (2)
Connect USB devices.
11
Vent
Allows airflow to cool internal components.
damage, the notebook
Ä Toshutsprevent
down if an overheating
condition occurs. Do not block the
cooling vent. Avoid placing the
notebook on a blanket, rug, or other
flexible surface that may cover the
vent area.
12
Hard drive
Supports the removable primary hard drive.
13
PC Card slots
Support 32-bit (CardBus) or 16-bit PC Cards.
14
PC Card eject buttons
Eject PC Cards from the PC Card slots.
Maintenance and Service Guide
1–17
279362-001.book Page 18 Monday, July 8, 2002 11:49 AM
Product Description
The keyboard components of the Evo Notebook N610c and
Evo Notebook N600c are shown in Figure 1-5 and described in
Table 1-7.
Figure 1-5. Keyboard Components
Table 1-7
Keyboard Components
Item
Component
Function
1
F1 through F12
function keys
Perform preset functions.
2
Embedded numeric
keypad
Converts keys to a numeric keypad.
3
Cursor control keys
Move the cursor around the screen.
4
Windows
application key
Displays a menu when using a Microsoft
application. The menu is the same one that is
displayed by pressing the right mouse button.
5
Windows logo key
Displays the Windows Start menu.
6
Fn key
Used with hotkeys to perform preset hotkey
functions.
7
Caps lock key
Turns on the caps lock function.
1–18
Maintenance and Service Guide
279362-001.book Page 19 Monday, July 8, 2002 11:49 AM
Product Description
The components on the top of the Evo Notebook N610c and
Evo Notebook N600c are shown in Figure 1-6 and described in
Table 1-8.
Figure 1-6. Top Components
Table 1-8
Top Components
Item
Component
Function
1
Num lock light
On: Num lock is on and the embedded
numeric keypad is enabled.
2
Scroll lock light
On: Scroll is on.
Maintenance and Service Guide
1–19
279362-001.book Page 20 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-8
Top Components (Continued)
Item
Component
Function
3
Caps lock light
On: Caps lock is on.
4
Standby button
Turns on the notebook if it is off.
Initiates and exits Standby.
When pressed with the Fn key, initiates
Hibernation.
5
Stereo speakers (2)
Produce stereo sound.
6
Easy Access buttons (4)
Provide quick access to the Internet. Refer
to the Hardware Guide that ships with the
notebook for information about these
buttons.
7
Power switch
Turns on the notebook. To turn off the
notebook, use the operating system
Shut Down command.
8
Pointing stick
Moves the mouse cursor.
9
Right pointing stick
button
Functions like the right mouse button on an
external mouse.
10
TouchPad
Moves the mouse cursor.
11
Right TouchPad button
Functions like the right mouse button on an
external mouse.
12
Left TouchPad button
Functions like the left mouse button on an
external mouse.
13
Left pointing stick button
Functions like the left mouse button on an
external mouse.
1–20
Maintenance and Service Guide
279362-001.book Page 21 Monday, July 8, 2002 11:49 AM
Product Description
The Evo Notebook N610c bottom components are shown in
Figure 1-7 and described in Table 1-9.
Figure 1-7. Bottom Components—Evo Notebook N610c
Table 1-9
Bottom Components
Item
Component
Function
1
Media Bay
Accepts a diskette drive, CD- or DVD-ROM
drive, or secondary battery pack.
2
Media Bay release latch
Releases the Media Bay device from the
connector.
Maintenance and Service Guide
1–21
279362-001.book Page 22 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-9
Bottom Components (Continued)
Item
Component
Function
3
Serial number
Identifies the notebook; needed when you
call Compaq customer support.
4
Docking connector
Connects the notebook to the optional
expansion base, convenience base, or port
replicator.
5
Air vents (2)
Allow airflow to cool internal components.
6
Fan
Provides airflow to cool internal
components.
7
Hard drive
Supports the removable primary hard drive.
8
Hard drive security
screw
Secures the hard drive.
9
Mini PCI compartment
cover
Covers the memory expansion
compartment that contains two memory
expansion slots for memory expansion
boards.
10
Battery release latch
Releases the battery pack from the battery
compartment.
11
Battery compartment
Holds the battery pack.
1–22
Maintenance and Service Guide
279362-001.book Page 23 Monday, July 8, 2002 11:49 AM
Product Description
The Evo Notebook N600c bottom components are shown in
Figure 1-8 and described in Table 1-10.
Figure 1-8. Bottom Components—Evo Notebook N600c
Table 1-10
Bottom Components
Item
Component
Function
1
Media Bay
Accepts a diskette drive, optical drive, or
secondary battery pack.
2
Media Bay release latch
Releases the Media Bay device from the
connector.
3
Vent
Allows airflow to cool internal components.
Maintenance and Service Guide
1–23
279362-001.book Page 24 Monday, July 8, 2002 11:49 AM
Product Description
Table 1-10
Bottom Components (Continued)
Item
Component
Function
4
Fan
Provides airflow to cool internal
components.
5
Certificate of
Authenticity label
Contains the Product Key, which may need
to be entered before using some Windows
operating systems.
6
Hard drive security
screw
Secures the hard drive.
7
Memory expansion
compartment cover
Covers the memory expansion
compartment that contains two memory
expansion slots for memory expansion
boards.
8
Docking recess latch
Secures the computer to an optional
expansion base, convenience base, or port
replicator.
9
Battery release latch
Releases the battery pack from the battery
compartment.
10
Battery compartment
Holds the battery pack.
11
Serial number
Identifies the computer; needed when you
call Compaq customer support.
1–24
Maintenance and Service Guide
279362-001.book Page 25 Monday, July 8, 2002 11:49 AM
Product Description
1.6 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to
identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps. The system
board provides the following device connections:
■
Memory expansion board
■
Hard drive
■
Display
■
Keyboard/TouchPad or pointing stick
■
Audio
■
Intel Pentium 4 and Pentium III processors
■
Fan
■
PC Card
■
Modem or modem/NIC
The notebook uses an electrical fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
Ä
CAUTION: To properly ventilate the notebook, allow at least a
7.6-cm (3-inch) clearance on the left and right sides of the notebook.
Maintenance and Service Guide
1–25
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by Compaq should
repair this equipment. All troubleshooting and repair procedures
are detailed to allow only subassembly/module level repair.
Because of the complexity of the individual boards and
subassemblies, no one should attempt to make repairs at the
component level or make modifications to any printed wiring board.
Improper repairs can create a safety hazard. Any indication of
component replacement or printed wiring board modification may
void any warranty or exchange allowances.
2.1 Computer Setup and Diagnostics
Utilities
Selecting Computer Setup or Compaq
Diagnostics
The computer features two Compaq system management utilities:
■
Computer Setup—A system information and customization
utility that can be used even when your operating system is
not working or will not load. This utility includes settings that
are not available in Windows.
Maintenance and Service Guide
2–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Troubleshooting
■
Compaq Diagnostics—A system information and diagnostic
utility that is used within your Windows operating system.
Use this utility whenever possible to:
❏
Display system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem
in Windows 2000, Windows XP Professional, or
Windows XP Home.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, or Advanced menus:
1. Turn on or restart the computer. Press F10 while the
F10 = ROM Based Setup message is displayed in the
lower-left corner of the screen.
❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
2. Select the File, Security, or Advanced menu.
3. To close Computer Setup and restart the computer:
❏
Select File > Save Changes and Exit and press enter.
or
❏
Select File > Ignore Changes and Exit and press enter.
4. When you are prompted to confirm your action, press F10.
2–2
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Troubleshooting
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■
View identification information about the
computer, a docking base, and any battery
packs in the system.
■
View specification information about the
processor, memory and cache size, and
system ROM.
Save to Floppy
Save system configuration settings to a diskette.
Restore from Floppy
Restore system configuration settings from a
diskette.
Restore Defaults
Replace configuration settings in Computer Setup
with factory default settings. (Identification
information is retained.)
Ignore Changes and Exit
Cancel changes entered during the current
session, then exit and restart the computer.
Save Changes and Exit
Save changes entered during the current session,
then exit and restart the computer.
Maintenance and Service Guide
2–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Setup Password
Enter, change, or delete a setup password.
(The setup password is called an administrator
password in Compaq Computer Security, a
program accessed from the Windows Control
Panel.)
Power-on Password
Enter, change, or delete a power-on password.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
User or Master password.
Lock Settings are accessible only
✎ Drive
when you enter Computer Setup by
turning on (not restarting) the computer.
Password Options
Password options can be
selected only when a
power-on password has
been set.
Enable/disable:
■
QuickLock
■
QuickLock on Standby
■
QuickBlank
enable QuickLock on Standby or
✎ To
QuickBlank, you must first enable
QuickLock.
Device Security
Enable/disable:
■
Ports or diskette drives*
■
Diskette write*
■
CD-ROM or diskette startup
for a DVD-ROM can be
✎ Settings
entered in the CD-ROM field.
System IDs
Enter identification numbers for the computer, a
docking base, and all battery packs in the system.
*Not applicable to SuperDisk LS-120 drives.
2–4
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language (or press F2)
Change the Computer Setup language.
Boot Options
Enable/disable:
Device Options
■
QuickBoot, which starts the computer more
quickly by eliminating some startup tests.
(If you suspect a memory failure and want to
test memory automatically during startup,
disable QuickBoot.)
■
MultiBoot, which sets a startup sequence
that can include most bootable devices and
media in the system.
■
Enable/disable the embedded numeric
keypad at startup.
■
Enable/disable multiple standard pointing
devices at startup. (To set the computer to
support only a single, usually nonstandard,
pointing device at startup, select Disable.)
■
Enable/disable USB legacy support for a
USB keyboard. (When USB legacy support
is enabled, the keyboard works even when a
Windows operating system is not loaded.)
■
Set an optional external monitor or overhead
projector connected to a video card in a
docking base as the primary device. (When
the computer display is set as secondary,
the computer must be shut down before
undocking from a docking base.)
Maintenance and Service Guide
2–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Troubleshooting
Table 2-3
Advanced Menu (Continued)
Select
To Do This
Device Options
(continued)
■
Change the parallel port mode from
Enhanced Parallel Port (EPP, the default
setting) to standard, bidirectional, EPP or
Enhanced Capabilities Port (ECP).
■
Set video-out mode to NTSC (default), PAL,
NTSC-J, or PAL-M.*
■
Enable/disable all settings in the SpeedStep
window. (When Disable is selected, the
computer runs in Battery Optimized mode.)
■
Specify how the computer recognizes
multiple identical docking bases that are
identically equipped. (Select Disable to
recognize the docking bases as a single
docking base; select Enable to recognize
the docking bases individually, by serial
number.)
■
Enable/disable the reporting of the
processor serial number by the processor to
the software.
HDD Self Test Options
Run a quick comprehensive self test on hard
drives in the system that support the test
features.
* Video modes vary even within regions. However, NTSC is common in
North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan;
and PAL-M, in Brazil. Other South and Central American regions may use
NTSC, PAL, or PAL-M.
2–6
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Troubleshooting
2.2 Using Compaq Diagnostics
When you access Compaq Diagnostics, a scan of all system
components is displayed on the screen before the Compaq
Diagnostics window opens.
You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.
Compaq Diagnostics is designed to test Compaq components. If
non-Compaq components are tested, the results may be
inconclusive.
Obtaining, Saving, or Printing Configuration
Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select Categories, then select a category from the
drop-down list.
❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
Maintenance and Service Guide
2–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
2–8
❏
Quick Test—Runs a quick, general test on each device in
a selected category.
❏
Complete Test—Performs maximum testing on each
device in a selected category.
❏
Custom Test—Performs maximum testing on a selected
device.
◆
To run all tests for your selected device, click
Check All.
◆
To run only the tests you select, click Uncheck All,
then select the checkbox for each test you want
to run.
Maintenance and Service Guide
279362-001.book Page 9 Monday, July 8, 2002 11:49 AM
Troubleshooting
5. Select a test mode:
❏
Interactive Mode—Provides maximum control over the
testing process. You determine whether the test was
passed or failed, and you may be prompted to insert or
remove devices.
❏
Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.
6. Click Begin Testing.
7. Select a tab to view a test report:
❏
Status tab—Summarizes the tests run, passed, and failed
during the current testing session.
❏
Log tab—Lists tests run on the system, the number of
times each test has run, the number of errors found on
each test, and the total run time of each test.
❏
Error tab—Lists all errors found in the computer with
their error codes.
8. Select a tab to save the report:
❏
Log tab—Select Save.
❏
Error tab—Select Save.
9. Select a tab to print the report:
❏
Log tab—Select File > Save As, then print the file from
your folder.
Maintenance and Service Guide
2–9
279362-001.book Page 10 Monday, July 8, 2002 11:49 AM
Troubleshooting
2.3 Troubleshooting Flowcharts
Table 2-4
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
Initial Troubleshooting
2.2
No Power, Part 1
2.3
No Power, Part 2
2.4
No Power, Part 3
2.5
No Power, Part 4
2.6
No Video, Part 1
2.7
No Video, Part 2
2.8
Nonfunctioning Docking Station
2.9
No Operating System (Os) Loading
2.10
No Os Loading From Hard Drive, Part 1
2.11
No Os Loading From Hard Drive, Part 2
2.12
No Os Loading From Hard Drive, Part 3
2.13
No Os Loading From Diskette Drive
2.14
No Os Loading From CD- Or DVD-ROM Drive
2.15
No Audio, Part 1
2.16
No Audio, Part 2
2.17
Nonfunctioning Device
2.18
Nonfunctioning Keyboard
2.19
Nonfunctioning Pointing Device
2.20
No Network Or Modem Connection
2–10
Maintenance and Service Guide
279362-001.book Page 11 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.1 - Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Flowchart 2.2,
No Power, Part 1.
Is there
power?
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
Flowchart 2.17,
Nonfunctioning
Device.
All drives
working?
N
Y
Go to
Flowchart 2.6,
No Video, Part 1.
Is there video?
(no boot)
N
Keyboard/
pointing
device
working?
Y
N
Y
Go to
Flowchart 2.9,
No OS Loading.
Is the OS
loading?
N
Connecting
to network
or modem?
Y
N
Is there
sound?
Go to
Flowchart 2.15,
No Audio.
Y
Go to
Flowchart 2.18,
Nonfunctioning
Keyboard,
or Flowchart 2.19,
Nonfunctioning
Pointing Device.
Go to
Flowchart 2.20,
No Network or
Modem
Connection.
End
Y
Maintenance and Service Guide
2–11
279362-001.book Page 12 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.2 - No Power, Part 1
No power
(power LED
is off).
Remove from
docking station
(if applicable).
N
N
Power up
on battery
power?
Go to
Flowchart 2.3,
No Power,
Part 2.
Power up
on battery
power?
*Reset
power.
Y
Y
N
N
Power up
on AC
power?
Power up
on AC
power?
*Reset
power.
Y
Go to
Flowchart 2.4,
No Power,
Part 3.
Y
Y
Power up
in docking
station?
* On some models there is a separate reset
button. On some models the computer may be
reset using the Standby switch and either the
lid switch or the main power switch.
Done
N
1. Reseat the power cables in the docking
station and at the AC outlet.
2. Ensure that the AC power source is active.
3. Ensure that the power strip is working.
Y
Done
2–12
N
Power up
in docking
station?
Go to
Flowchart 2.8,
Nonfunctioning
Docking Station.
Maintenance and Service Guide
279362-001.book Page 13 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.3 - No Power, Part 2
Continued from
Flowchart 2.2,
No Power, Part 1.
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging,
moving it to
another computer,
or replacing it.
N
Replace power
supply (if
applicable).
Power on?
Y
N
Done
Power on?
Go to
Flowchart 2.4,
No Power,
Part 3.
Y
Done
Maintenance and Service Guide
2–13
279362-001.book Page 14 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.4 - No Power, Part 3
Continued from
Flowchart 2.3,
No Power, Part 2.
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in computer and
at power source.
Y
Power on?
Done
N
N
Power outlet
active?
External
Try different
outlet.
Y
Internal or
external AC
adapter?
N
Internal
Go to
Flowchart 2.5,
No Power,
Part 4.
Replace
power cord.
Power on?
Y
Y
Power on?
Replace external
AC adapter.
Done
Done
N
2–14
Maintenance and Service Guide
279362-001.book Page 15 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.5 - No Power, Part 4
Continued from
Flowchart 2.4,
No Power, Part 3.
Open
computer.
Y
Reseat loose
components and
boards and
replace
damaged items.
Loose or
damaged
parts?
N
Close
computer and
retest.
N
Power on?
Replace the following items (if applicable).
Check computer operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
Y
Done
*Replace these items as a set to prevent
shorting out among components.
Maintenance and Service Guide
2–15
279362-001.book Page 16 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.6 - No Video, Part 1
No video.
Docking
station
Go to
Flowchart 2.7,
No Video, Part 2.
Stand-alone
or docking
station?
* To change from internal to
external display, use the hotkey
combination.
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
Press lid
switch to ensure
operation.
A
Adjust
brightness.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Video OK?
Done
N
Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and computer display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
Check for bent
pins on cable.
N
Video OK?
Y
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Try
another
display.
Done
Maintenance and Service Guide
279362-001.book Page 17 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.7 - No Video, Part 2
Continued from
Flowchart 2.6,
No Video, Part 1.
Remove
notebook from
docking station,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
Flowchart 2.6,
No Video, Part 1.
Video OK?
Y
Video OK?
Done
N
Check that notebook is properly
seated in docking station, for bent
pins on cable, and for monitor
connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
Done
N
N
Adjust external
monitor display.
Maintenance and Service Guide
Go to
Flowchart 2.8,
Nonfunctioning
Docking Station.
2–17
279362-001.book Page 18 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.8 - Nonfunctioning Docking Station
(if applicable)
Nonfunctioning
docking station.
Reseat power
cord in docking
station and
power outlet.
Check voltage
setting on
docking station.
Reinstall
notebook into
docking station.
Y
Reset monitor
cable connector at
docking station.
Docking
station
operating?
Done
N
Y
Docking
station
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
docking station.
2–18
Done
Replace the following docking station
components one at a time. Check
computer operation after each
replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
Maintenance and Service Guide
279362-001.book Page 19 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.9 - No Operating System (OS) Loading
No OS
loading.*
Reseat power
cord in docking
station and
power outlet.
* Before beginning troubleshooting, always
check cable connections, cable ends, and
drives for bent or damaged pins.
No OS loading
from hard drive,
go to Flowchart 2.10,
No OS Loading from
Hard Drive, Part 1.
No OS loading
from diskette drive,
go to Flowchart 2.13,
No OS Loading from
Diskette Drive.
No OS loading
from CD- or
DVD-ROM drive,
go to Flowchart 2.14,
No OS Loading
from CD- or
DVD-ROM Drive.
Maintenance and Service Guide
2–19
279362-001.book Page 20 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.10 - No OS Loading from Hard Drive, Part 1
OS not
loading from
hard drive.
Y
Nonsystem
disk message?
N
Go to
Flowchart 2.11,
No OS Loading
from Hard Drive,
Part 2.
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
N
Y
Boot
from
diskette?
Check the setup
utility for correct
booting order.
Y
N
Go to
Flowchart 2.13,
No OS
Loading from
Diskette Drive.
Change boot
priority through
the setup utility
and reboot.
Boot
from
hard drive?
N
Y
Boot
from
hard drive?
Done
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Y
2–20
Maintenance and Service Guide
279362-001.book Page 21 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.11 - No OS Loading from Hard Drive, Part 2
Continued from
Flowchart 2.10,
No OS Loading
from Hard Drive,
Part 1.
Reseat
hard drive.
N
1. Replace hard
drive.
2. Replace system
board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Y
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot
from
hard drive?
N
Done
N
Create partition,
then format hard
drive to bootable
C:\ prompt.
Hard drive
partitioned?
Y
N
N
Go to
Flowchart 2.13,
No OS Loading
from Diskette
Drive.
Boot
from diskette
drive?
Y
Hard drive
formatted?
Y
Format hard drive
and bring to a
bootable C:\
prompt.
N
Y
Hard drive
accessible?
Y
Computer
booted?
Done
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
Maintenance and Service Guide
N
Load OS using
Restore CD (if
applicable).
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
2–21
279362-001.book Page 22 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.12 - No OS Loading from Hard Drive, Part 3
Continued from
Flowchart 2.11,
No OS Loading
from Hard Drive,
Part 2.
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on hard
drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK
and check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Fix bad
sectors.
Boot from
hard drive?
Replace
hard drive.
Y
Done
2–22
Maintenance and Service Guide
279362-001.book Page 23 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.13 - No OS Loading from Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Y
N
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Install bootable
diskette and
reboot computer.
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Boot
from another
device?
Y
Y
N
Diskette
drive enabled
in the setup
utility?
Enable drive
and cold boot
computer.
Y
1. Replace
diskette drive.
2. Replace system
board.
Nonsystem
disk error?
N
Y
Diskette
drive boot
order?
N
Change boot
priority using
the setup utility.
Clear CMOS.
Refer to
Section 1.3,
“Clearing a
Password,” for
instructions.
Y
OS
loading?
Done
N
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Maintenance and Service Guide
2–23
279362-001.book Page 24 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.14 - No OS Loading from CD- or
DVD-ROM Drive
Y
No OS
loading from
CD- or
DVD-ROM Drive.
N
Bootable
disc in
drive?
Disc
in drive?
N
Y
Install bootable
disc and
reboot
computer.
Try another
bootable disc.
Install
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Reseat
drive.
Boots from
CD or DVD?
Done
N
N
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Clear CMOS.
Refer to
Section 1.3,
“Clearing a
Password,” for
instructions.
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Correct boot
order using
the setup utility.
2–24
Maintenance and Service Guide
279362-001.book Page 25 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.15 - No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
N
Y
Notebook in
docking station
(if applicable)?
N
Go to
Flowchart 2.16,
No Audio, Part 2.
Internal
audio?
Undock
Y
Replace the following docking station
components one at a time as applicable.
Check after each change.
Go to
Flowchart 2.16,
No Audio, Part 2.
1. Reseat docking station audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking station audio board.
5. Replace backplane board.
Y
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Audio?
Done
N
Maintenance and Service Guide
2–25
279362-001.book Page 26 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.16 - No Audio, Part 2
Continued from
Flowchart 2.15,
No Audio, Part 1.
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections in
notebook (if
applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board
(if applicable).
3. Replace system board.
2–26
Maintenance and Service Guide
279362-001.book Page 27 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.17 - Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device
from the notebook and inspect cables
and plugs for bent or broken pins or
other damage.
Y
Any physical
device detected?
Fix or
replace
broken item.
Possible bad hard
drive. Replace
drive.
Go to
Flowchart 2.9,
No OS Loading.
Clear
CMOS.
N
Reattach device.
Close notebook,
plug in power,
and reboot.
N
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Possible bad NIC.
Replace card. If
integrated NIC,
replace system
board.
Possible bad
diskette drive.
Replace drive.
N
Device
boots
properly?
Y
Done
2–27
279362-001.book Page 28 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.18 - Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
keyboard
connector (if
applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
OK?
Done
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
279362-001.book Page 29 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.19 - Nonfunctioning Pointing Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
pointing device
connector
(if applicable).
N
OK?
Replace internal
pointing device or
cable.
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–29
279362-001.book Page 30 Monday, July 8, 2002 11:49 AM
Troubleshooting
Flowchart 2.20 - No Network or Modem Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack or
have jack
activated.
Y
Y
Connect
to nondigital
line.
Digital
line?
N
N
NIC/modem
configured in OS?
Y
Reload
drivers and
reconfigure.
OK?
Done
N
Y
Disconnect all
power from
the notebook
and open.
Replace
NIC/modem (if
applicable).
Y
Reseat
NIC/modem (if
applicable).
OK?
Done
N
Replace
system
board.
2–30
Maintenance and Service Guide
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook (Figure 3-1).
Figure 3-1. Serial Number Location
Maintenance and Service Guide
3–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
3.2 Notebook System Major Components
Figure 3-2. Notebook System Major Components
3–2
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components
Item
Description
1
Displays
Spare Part
Number
For use with Evo Notebook N610c models only:
14.1-inch, SXGA+, CTFT
14.1-inch, XGA, CTFT
For use with Evo Notebook N600c models only:
14.1-inch, SXGA+, CTFT
14.1-inch, XGA, CTFT
2
Switch cover
3
Keyboard with pointing stick
(for use with Dual Stick models)
Arabic
BosniaHerzegovina/
Croatia/
Slovenia/
Yugoslavia
Brazilian
Belgian
Czech
Danish
French
French
Canadian
German
Greek
Hebrew
Hungarian
291261-001
291262-001
241433-001
241434-001
241438-001
241427-171
241427-B41
241427-201
241427-181
241427-221
241427-081
241427-051
241427-121
241427-041
241427-151
241427-BB1
241427-211
Maintenance and Service Guide
International
Italian
Japanese
Korean
Latin American
Spanish
Norwegian
Portuguese
Russian
Slovenian
Spanish
Swedish/Finnish
Swiss
Taiwanese
Turkish
U.K. English
U.S. English
241427-002
241427-061
241427-291
241427-AD1
241427-161
241427-091
241427-131
241427-251
241427-231
241427-071
241427-101
241427-111
241427-AB1
241427-141
241427-031
241427-001
3–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Notebook System Major Components (continued)
3–4
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Spare Part
Number
Item
Description
3
Keyboard without pointing stick
(for use with TouchPad models)
Arabic
BosniaHerzegovina/
Croatia/
Slovenia/
Yugoslavia
Brazilian
Belgian
Czech
Danish
French
French
Canadian
German
Greek
Hebrew
Hungarian
241428-171
241428-B41
241428-201
241428-181
241428-221
241428-081
241428-051
241428-121
241428-041
241428-151
241428-BB1
241428-211
Maintenance and Service Guide
International
Italian
Japanese
Korean
Latin American
Spanish
Norwegian
Portuguese
Russian
Slovenian
Spanish
Swedish/Finnish
Swiss
Taiwanese
Turkish
U.K. English
U.S. English
241428-002
241428-061
241428-291
241428-AD1
241428-161
241428-091
241428-131
241428-251
241428-231
241428-071
241428-101
241428-111
241428-AB1
241428-141
241428-031
241428-001
3–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Notebook System Major Components (continued)
3–6
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Item
4a
4b
4c
4d
4e
4f
5
Description
Spare Part
Number
Miscellaneous Plastics Kit
241439-001
Memory expansion compartment cover (on Evo Notebook
N610c models)
Mini PCI compartment cover (on Evo Notebook N600c models)
Processor bracket
Modem cable
Hard drive bezel
Disk cell RTC battery
Mini PCI compartment cover (on Evo Notebook N610c models)
Memory expansion compartment cover (on Evo Notebook
N600c models)
Not illustrated:
MultiPort module cover
Notebook feet
PC Card slot space savers
RJ-11 cover
TouchPad components
For use with Evo Notebook N610c models only:
TouchPad (for use with TouchPad models)
TouchPad with biometric TouchButton (for use
with TouchPad models)
TouchButton with pointing stick buttons (for use
with Dual Stick models)
For use with Evo Notebook N600c models only:
TouchPad (for use with TouchPad models)
TouchButton with pointing stick buttons
(for use with Dual Stick models)
Maintenance and Service Guide
253658-001
252433-001
252434-001
135227-001
159530-001
3–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Notebook System Major Components (continued)
3–8
Maintenance and Service Guide
279362-001.book Page 9 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Item
Description
6
Memory expansion boards
266 MHz, 2DM (for Evo Notebook N610c
models only)
1024 MB
768 MB
512 MB
384 MB
256 MB
266 MHz, 1DM (for Evo Notebook N610c
models only)
512 MB
256 MB
128 MB
133 MHz (for Evo Notebook N610c models only)
512 MB
256 MB
128 MB
64 MB
100 MHz (for Evo Notebook N600c models only)
512 MB
256 MB
128 MB
64 MB
7
301576-001
301575-001
301574-001
301572-001
301571-001
301573-001
301570-001
301569-001
238879-001
212683-001
212682-001
212681-001
238830-B25
197898-B25
197987-B25
197896-B25
Top covers
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only
8
Spare Part
Number
291264-001
241436-001
Fans
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only
Maintenance and Service Guide
291266-001
255528-001
3–9
279362-001.book Page 10 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Notebook System Major Components (continued)
3–10
Maintenance and Service Guide
279362-001.book Page 11 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Item
Description
9
System boards
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only:
Mobile Intel Pentium III processor 1.066 GHz-M
Mobile Intel Pentium III processor 866 MHz-M
10
Heat sink
11
DC-DC converter boards
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only
12
241430-001
241432-001
303103-001
291263-001
241435-001
303282-001
291580-001
291269-001
291268-001
291267-001
Base enclosures
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only
14
291581-001
Processors (for use only on Evo Notebook
N610c models)
Mobile Intel Pentium 4 2.0 GHz
Mobile Intel Pentium 4 1.9 GHz
Mobile Intel Pentium 4 1.8 GHz
Mobile Intel Pentium 4 1.7 GHz
Mobile Intel Pentium 4 1.6 GHz
13
Spare Part
Number
291265-001
241437-001
Hard drives
For use with Evo Notebook N610c models only:
40 GB
30 GB
20 GB
For use with Evo Notebook N600c models only:
30 GB
20 GB
15 GB
10 GB
Maintenance and Service Guide
265495-001
257660-001
235540-101
217096-001
235421-001
241429-001
217094-001
3–11
279362-001.book Page 12 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Notebook System Major Components (continued)
3–12
Maintenance and Service Guide
279362-001.book Page 13 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Item
Description
15
Mini PCI communications boards
Type III mini PCI combination 56-Kbps modem/NIC
Type III mini PCI combination 56-Kbps modem/
3DES NIC
Type III mini PCI 56-Kbps modem
16
Battery packs (6-cell, Li ion)
17
Media Bay devices
For use with all Evo Notebook N610c and
Evo Notebook N600c models:
Diskette drive
24X Max CD-ROM drive
8X Max CD-RW drive
8X Max DVD-ROM drive
DVD/CD-RW combination drive
2X Max SuperDisk LS120 drive
IOmega 250-MB ZIP drive
6-cell battery pack
For use with Evo Notebook N610c models only:
16X Max CD-RW drive
24X Max DVD/CD-RW combination drive
Maintenance and Service Guide
Spare Part
Number
230338-001
230339-001
230337-001
232633-001
and
301952-001
135233-001
228746-001
and
228746-001
153992-001
173949-001
238878-001
201274-001
218683-001
100680-001
and
280876-001
274419-001
274420-001
3–13
279362-001.book Page 14 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
3.3 Miscellaneous Plastics Kit
Components
Figure 3-3 Miscellaneous Plastics Kit Components
3–14
Maintenance and Service Guide
279362-001.book Page 15 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-2
Miscellaneous Plastics Kit Components
Spare Part Number 241439-001
Item
Description
1
Memory expansion compartment cover (Evo Notebook N610c models)
Mini PCI compartment cover (Evo Notebook N600c models)
2
Mini PCI compartment cover (Evo Notebook N610c models)
Memory expansion compartment cover (Evo Notebook N600c models)
3
PC Card slot space savers
4
Processor bracket
5
Hard drive bezel
6
MultiPort module cover
7
Disk cell RTC battery
8
Notebook feet
9
Modem cable
10
RJ-11 connector cover
11
Media Bay space saver
Maintenance and Service Guide
3–15
279362-001.book Page 16 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
3.4 Mass Storage Devices
Figure 3-4. Mass Storage Devices
3–16
Maintenance and Service Guide
279362-001.book Page 17 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
l
Table 3-3
Mass Storage Devices
Item
Description
1
Hard drives
For use with Evo Notebook N610c models only:
40 GB
30 GB
20 GB
For use with Evo Notebook N600c models only:
30 GB
20 GB
15 GB
10 GB
Spare Part
Number
265495-001
257660-001
235540-101
217096-001
235421-001
241429-001
217094-001
2a
2b
Diskette drive
External diskette drive cable
135233-001
135232-001
3
External Media Bay cradle
External Media Bay USB cradle
External Media Bay USB cradle cable
External Media Bay cradle AC adaptor
External Media bay cradle plugs
218685-001
280879-001
287693-001
287694-001
287695-001
Maintenance and Service Guide
3–17
279362-001.book Page 18 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Mass Storage Devices (continued)
3–18
Maintenance and Service Guide
279362-001.book Page 19 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
l
Table 3-3
Mass Storage Devices (Continued)
Item
Description
4
Optical drives
For use with all Evo Notebook N610c and
Evo Notebook N600c models:
Diskette drive
24X Max CD-ROM drive
8X Max CD-RW drive
8X Max DVD-ROM drive
DVD/CD-RW combination drive
For use with Evo Notebook N610c models only:
16X Max CD-RW drive
24X Max DVD/CD-RW combination drive
5
IOmega 250-MB ZIP drive
2X Max SuperDisk LS120 drive
Maintenance and Service Guide
Spare Part
Number
135233-001
228746-001
and
228746-001
153992-001
173949-001
238878-001
274419-001
274420-001
218683-001
201274-001
3–19
279362-001.book Page 20 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
3.5 Miscellaneous
Table 3-4
Spare Parts: Miscellaneous (not illustrated)
Spare Part
Number
Description
AC adaptors
239705-001
239704-001
120765-001
90-Watt AC adapter power supply
65-Watt AC adapter power supply
50-Watt AC adapter power supply
Bluetooth wireless communication MultiPort module
230336-001
Logo kit
304204-001
Modems
Type III mini PCI combination 56-Kbps modem/NIC
Type III mini PCI combination 56-Kbps modem/3DES NIC
Type III mini PCI 56-Kbps modem
230338-001
230339-001
230337-001
Modem adapters
Czech
German
Hungarian
Norwegian
Swiss
234963-221
236432-041
234963-211
234963-091
198294-111
Modem cable
234962-001
Modem cable adapters
Australian
Belgian
French
3–20
304398-011
304398-181
304398-051
Maintenance and Service Guide
279362-001.book Page 21 Monday, July 8, 2002 11:49 AM
Illustrated Parts Catalog
Table 3-4
Spare Parts: Miscellaneous (not illustrated) (Continued)
Spare Part
Number
Description
Power cord, black, 6 feet
246959-011
246959-081
246959-021
246959-061
246959-291
246959-AD1
246959-AG1
234961-AA1
246959-031
246959-001
Australian
Danish
European/Middle Eastern/African
Italian
Japanese
Korean
Swiss
Taiwanese
U.K. English
U.S. English
RJ-11 P55 adapters
316904-081
316904-351
316904-061
316904-101
Danish
Finnish
Italian
Swedish
RJ-11 PTT adapter (used in the United Kingdom)
158593-031
RJ-45 network cable
239049-001
Screw Kit (includes the following screws and bushing guides;
refer to Appendix C, “Screw Listing,” for more information on
screw specifications and usage)
241440-001
■ Torx T8 M2 × 7
■ Torx T8 M2 × 5
■ 7.0-mm bushing guide
Maintenance and Service Guide
■
■
Phillips M1 × 6
Phillips M2 × 6.5
3–21
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe
removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
Magnetic screwdriver
■
Phillips P0 screwdriver
■
7.0-mm socket wrench (for Evo Notebook N600c models)
■
Tool kit (includes connector removal tool, loopback plugs,
and case utility tool)
4.2 Service Considerations
The following sections include some of the considerations that
you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the computer, place the
✎ As
subassembly (and all accompanying screws) away from the work
area to prevent damage.
Maintenance and Service Guide
4–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Removal and Replacement Preliminaries
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables tear
easily.
Ä
4–2
CAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, then shut it down.
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive. Ensure that the optical
drive tray is closed.
■
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■
Handle drives on surfaces that have at least one inch of
shock-proof foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
Avoid exposing a drive to temperature extremes or to liquids.
■
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and
label the package “Fragile: Handle With Care.”
Maintenance and Service Guide
4–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases the discharge contains
enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may not
be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
4–4
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■
Keep electrostatic-sensitive parts in their containers until the
parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items
from their containers.
■
Always be properly grounded when touching a sensitive
component or assembly.
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Removal and Replacement Preliminaries
■
Store reusable electrostatic-sensitive parts from assemblies in
protective packaging or nonconductive foam.
■
Use transporters and conveyers made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
Cover the workstation with approved static-dissipative
material (refer to Table 4-2).
■
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■
When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■
Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and Styrofoam.
■
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing
connectors or test equipment.
Maintenance and Service Guide
4–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Removal and Replacement Preliminaries
4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot
strap at a grounded workstation.
4–6
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To
provide proper ground, wear a strap snugly against the skin at
all times. On grounded mats with banana-plug connectors,
connect a wrist strap with alligator clips.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes or
boots. On conductive floors or dissipative floor mats, use foot
straps on both feet with a minimum of one-megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Removal and Replacement Preliminaries
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■
Antistatic tape
■
Antistatic smocks, aprons, and sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Nonconductive foam
■
Conductive tabletop workstations with ground cords of
one-megohm resistance
■
Static-dissipative tables or floor mats with hard ties to
the ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
■
Nonconductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic voltage levels and protective materials
Maintenance and Service Guide
4–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3.500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic bags
and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
4–8
Maintenance and Service Guide
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
Both Phillips P0 and Torx T8 screws are removed during
disassembly. There are 37 screws and screwlocks, in seven
different sizes, that must be removed and replaced when servicing
the notebook. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
Maintenance and Service Guide
5–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.1 Serial Number
Report the notebook serial number to Compaq when requesting
information or ordering spare parts. The serial number is located
on the bottom of the notebook (Figure 5-1).
Figure 5-1. Serial Number Location
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.
Disassembly Sequence Chart
# of Screws
Removed
Section
Description
5.3
Preparing the Notebook for Disassembly
Battery Pack
5–2
0
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
# of Screws
Removed
Section
Description
5.3
Preparing the Notebook for Disassembly (Continued)
Media Bay Device
0
Hard Drive
1 to remove
hard drive
2 to remove
hard drive
bezel
5.4
Computer Feet
0
5.5
Mini PCI Communications Board
2
5.6
Disk Cell RTC Battery
0
5.7
Keyboard
1
5.8
Memory Expansion
0
5.9
TouchPad
0
5.10
Switch Cover
2
5.11
Display
3
5.12
Top Cover
12
5.13
System Board
5
5.14
Fan
3
5.15
Heat Sink (Evo Notebook N610c models only)
6
5.16
Processor (Evo Notebook N610c models only)
0
5.17
DC-DC Converter Board
0
5.18
Modem Cable
0
Maintenance and Service Guide
5–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Perform the following steps before disassembling the notebook:
1. Turn off the notebook.
2. Disconnect the AC adapter and all external devices.
Battery Pack, 6-cell, Li ion
Spare Part Number Information
Battery packs, 6-cell, Li ion
232633-001
and
301952-001
3. Remove the battery pack by following these steps:
a. Turn the notebook bottom side up with the front facing
forward.
5–4
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
b. Slide the battery release latch 1 toward the back of the
notebook (Figure 5-2).
c. Swing the right side of the battery pack up and to the
left 2.
d. Remove the battery pack 3.
Figure 5-2. Removing the Battery Pack
Reverse the preceding procedure to install the battery pack.
Maintenance and Service Guide
5–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
Media Bay Devices
Spare Part Number Information
For use with all Evo Notebook N610c and
Evo Notebook N600c models:
Diskette drive
24X Max CD-ROM drive
135233-001
228746-001
and
228746-001
153992-001
173949-001
238878-001
201274-001
218683-001
100680-001
and
280876-001
8X Max CD-RW drive
8X Max DVD-ROM drive
DVD/CD-RW combination drive
2X Max SuperDisk LS120 drive
IOmega 250-MB ZIP drive
6-cell battery pack
For use with Evo Notebook N610c models only:
16X Max CD-RW drive
24X Max DVD/CD-RW combination drive
5–6
274419-001
274420-001
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
4. Remove a Media Bay device by following these steps:
a. Turn the notebook bottom side up with the left side
facing forward.
b. Slide and hold the Media Bay release latch toward the
back of the notebook 1 (Figure 5-3).
c. Use the notch in the Media Bay device to slide the device
out of the Media Bay 2.
Figure 5-3. Removing a Media Bay Device
Reverse the preceding procedure to install the Media Bay device.
Maintenance and Service Guide
5–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
Hard Drive
Spare Part Number Information
For use with Evo Notebook N610c models only:
40 GB
30 GB
20 GB
For use with Evo Notebook N600c models only:
30 GB
20 GB
15 GB
10 GB
265495-001
257660-001
235540-101
217096-001
235421-001
241429-001
217094-001
5. Remove the hard drive by following these steps:
a. Turn the notebook bottom side up with the right side
facing forward.
5–8
Maintenance and Service Guide
279362-001.book Page 9 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
b. Remove the PM2.5 × 2.5 hard drive retention screw 1
(Figure 5-4).
c. Separate the hard drive bezel 2.
d. Use the bezel to slide the hard drive forward 3 to unseat
the hard drive connector from the system board.
e. Remove the hard drive.
Figure 5-4. Removing the Hard Drive
Reverse the preceding procedure to install the hard drive.
Maintenance and Service Guide
5–9
279362-001.book Page 10 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
6. Loosen the two PM1.5 × 3.5 screws 1 that secure the hard
drive bezel to the hard drive (Figure 5-5).
7. Remove the hard drive bezel from the hard drive 2.
Figure 5-5. Removing the Hard Drive Bezel
hard drive bezel is included in the Miscellaneous Plastics Kit,
✎ The
spare part number 241439-001.
5–10
Maintenance and Service Guide
279362-001.book Page 11 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.4 Computer Feet
The notebook feet are adhesive-backed rubber pads. The
notebook feet are included in the Miscellaneous Plastics Kit
(spare part number 241439-001). Refer to Figure 5-6 for
notebook feet locations.
Figure 5-6. Replacing the Notebook Feet
Maintenance and Service Guide
5–11
279362-001.book Page 12 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.5 Mini PCI Communications Board
Evo Notebook N600c models contain a memory
✎ Compaq
expansion slot in this location. Refer to Section 5.8, steps 5 and 6,
for instructions on removing a memory expansion board. The
mini PCI compartment cover is included in the Miscellaneous
Plastics Kit (spare part number 241439-001).
Mini PCI Communications Board
Spare Part Number Information
Type III mini PCI combination 56-Kbps modem/NIC board
Type III mini PCI combination 56-Kbps/NIC/3DES board
Type III mini PCI 56-Kbps modem board
230338-001
230339-001
230337-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing
forward.
5–12
Maintenance and Service Guide
279362-001.book Page 13 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
3. Remove the two PM2.5 × 5.0 screws 1 that secure the mini
PCI compartment cover to the base enclosure (Figure 5-7).
4. Lift the left edge of the cover and swing it up and to the
right 2.
5. Remove the cover.
mini PCI compartment cover is included in the
✎ The
Miscellaneous Plastics Kit (spare part number 241439-001).
Figure 5-7. Removing the Mini PCI Compartment Cover
Maintenance and Service Guide
5–13
279362-001.book Page 14 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
6. Disconnect the modem cable from the mini PCI
communications board 1 (Figure 5-8).
7. Spread the retaining tabs 2 to release the mini
PCI communications board. The board tilts up at a
45-degree angle.
8. Remove the board by pulling it away from the connector
at a 45-degree angle 3.
Figure 5-8. Removing the Mini PCI Communications Board
Reverse the preceding procedure to install the mini PCI
communications board and mini PCI compartment cover.
5–14
Maintenance and Service Guide
279362-001.book Page 15 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.6 Disk Cell RTC Battery
disk cell real time clock (RTC) battery on the Compaq Evo
✎ The
Notebook N600c model is located under the memory expansion
slot compartment cover. Refer to Section 5.8 for instructions on
removing the memory expansion slot cover. The procedures used
to remove an RTC battery are the same for the Evo notebook
N610c and Evo Notebook N600c. The disk cell RTC battery
is included in the Miscellaneous Plastics Kit (spare part
number 241439-001).
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the mini PCI compartment cover (Section 5.5).
Maintenance and Service Guide
5–15
279362-001.book Page 16 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
3. Use a flat blade tool to remove the battery 1 from the socket
on the system board (Figure 5-9).
system ROM 2 is also accessible when the mini PCI
✎ The
compartment cover is removed.
Figure 5-9. Removing the Disk Cell RTC Battery
notebook uses a CR1220 lithium disk cell battery. When
✎ The
replacing the RTC battery, insert the battery with the “+” sign
facing up.
5–16
Maintenance and Service Guide
279362-001.book Page 17 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.7 Keyboard
Keyboard
Spare Part Number Information
Keyboard with Pointstick
Arabic
BosniaHerzegovina/
Croatia/
Slovenia/
Yugoslavia
Brazilian
Belgian
Czech
Danish
French
French Canadian
German
Greek
Hebrew
Hungarian
241427-171
241427-B41
241427-201
241427-181
241427-221
241427-081
241427-051
241427-121
241427-041
241427-151
241427-BB1
241427-211
Maintenance and Service Guide
International
Italian
Japanese
Korean
Latin American Spanish
Norwegian
Portuguese
Russian
Slovenian
Spanish
Swedish/Finnish
Swiss
Taiwanese
Turkish
U.K. English
U.S. English
241427-002
241427-061
241427-291
241427-AD1
241427-161
241427-091
241427-131
241427-251
241427-231
241427-071
241427-101
241427-111
241427-AB1
241427-141
241427-031
241427-001
5–17
279362-001.book Page 18 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
Keyboard
Spare Part Number Information
Keyboard without Pointstick (for use with TouchPad models)
Arabic
BosniaHerzegovina/
Croatia/
Slovenia/
Yugoslavia
Brazilian
Belgian
Czech
Danish
French
French Canadian
German
Greek
Hebrew
Hungarian
5–18
241428-171
241428-B41
241428-201
241428-181
241428-221
241428-081
241428-051
241428-121
241428-041
241428-151
241428-BB1
241428-211
International
Italian
Japanese
Korean
Latin American Spanish
Norwegian
Portuguese
Russian
Slovenian
Spanish
Swedish/Finnish
Swiss
Taiwanese
Turkish
U.K. English
U.S. English
241428-002
241428-061
241428-291
241428-AD1
241428-161
241428-091
241428-131
241428-251
241428-231
241428-071
241428-101
241428-111
241428-AB1
241428-141
241428-031
241428-001
Maintenance and Service Guide
279362-001.book Page 19 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing you.
3. Remove the TM2.5 × 7.0 screw that secures the keyboard to
the base enclosure (Figure 5-10).
Figure 5-10. Removing the Keyboard Screw
4. Turn the notebook top side up with the front facing you.
5. Open the notebook.
Maintenance and Service Guide
5–19
279362-001.book Page 20 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
6. Slide the four tabs on the top of the keyboard forward
(Figure 5-11).
Figure 5-11. Releasing the Keyboard
5–20
Maintenance and Service Guide
279362-001.book Page 21 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
7. Lift the top edge of the keyboard and swing it up and forward
until it rests on the top cover 1 (Figure 5-12).
8. Disengage the keyboard cable from the retaining clips in the
top cover.
9. Release the ZIF connector to which the pointing device cable
is attached 2 and disconnect the pointing device cable 3.
10. Release the ZIF connector to which the keyboard cable is
attached 4 and disconnect the keyboard cable 5.
Figure 5-12. Disconnecting the Pointing Device and
Keyboard Cables
11. Remove the keyboard.
Reverse the preceding procedure to replace the keyboard.
Maintenance and Service Guide
5–21
279362-001.book Page 22 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.8 Memory Expansion
Evo Notebook N600c models contain the mini PCI
✎ Compaq
communications board slot in this location. Refer to Section 5.5,
steps 6 through 8, for instructions on removing a mini PCI
communications board. The memory expansion compartment
cover is included in the Miscellaneous Plastics Kit (spare part
number 241439-001).
Memory Expansion Board
Spare Part Number Information
266 MHz, 2DM (for Evo Notebook N610c models only)
1024 MB
768 MB
512 MB
384 MB
256 MB
266 MHz, 1DM (for Evo Notebook N610c models only)
512 MB
256 MB
128 MB
133 MHz (for Evo Notebook N610c models only)
512 MB
256 MB
128 MB
64 MB
100 MHz (for Evo Notebook N600c models only)
512 MB
256 MB
128 MB
64 MB
5–22
301576-001
301575-001
301574-001
301572-001
301571-001
301573-001
301570-001
301569-001
238879-001
212683-001
212682-001
212681-001
238830-B25
197898-B25
197987-B25
197896-B25
Maintenance and Service Guide
279362-001.book Page 23 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.7).
3. Lift the left side of the memory expansion compartment
cover 1 and swing the cover forward 2 (Figure 5-13).
4. Remove the memory expansion compartment cover.
Figure 5-13. Removing the Memory Expansion
Compartment Cover
Maintenance and Service Guide
5–23
279362-001.book Page 24 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5. Spread the retaining tabs 1 that secure the memory
expansion board to the socket. The board rises up at a
45-degree angle (Figure 5-14).
6. Pull the board away from the socket at a 45-degree angle 2.
Figure 5-14. Removing a Memory Expansion Board
Reverse the preceding procedure to replace a memory
expansion board.
5–24
Maintenance and Service Guide
279362-001.book Page 25 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.9 TouchPad
TouchPad Components
Spare Part Number Information
For use with Evo Notebook N610c models only:
TouchPad (for use with TouchPad models)
TouchPad with biometric TouchButton (for use with
TouchPad models)
TouchButton with Dual Stick (for use with pointing
stick models)
For use with Evo Notebook N600c models only:
TouchPad (for use with TouchPad models)
TouchButton with Dual Stick (for use with pointing stick
models)
253658-001
252433-001
252434-001
135227-001
159530-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.7).
3. Remove the memory expansion compartment cover
(Section 5.8).
Maintenance and Service Guide
5–25
279362-001.book Page 26 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
4. Lift up on the left side of the TouchPad 1 until it disengages
from the top cover (Figure 5-15).
5. Swing the TouchPad up and back 2 and rest it on the
top cover.
6. Disconnect the TouchPad cables 3 and 4 from the
system board.
Figure 5-15. Removing the TouchPad
7. Remove the TouchPad.
Reverse the preceding procedure to replace the TouchPad.
5–26
Maintenance and Service Guide
279362-001.book Page 27 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.10 Switch Cover
Switch Cover
Spare Part Number Information
Switch cover
241438-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.7).
3. Position the notebook so the rear panel faces you.
4. Remove the two black TM2.5 × 7.0 screws that secure the
switch cover to the base enclosure (Figure 5-16).
Figure 5-16. Removing the Switch Cover Screws
Maintenance and Service Guide
5–27
279362-001.book Page 28 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5. Position the notebook so the front faces you.
6. Open the notebook as far as it will open.
7. Lift the switch cover up 1, slide it forward 2, and rest it on
the top cover (Figure 5-17).
8. Disconnect the left 3 and right speaker cables 4 from the
system board.
Figure 5-17. Removing the Switch Cover
9. Remove the switch cover.
Reverse the preceding procedure to replace the switch cover.
5–28
Maintenance and Service Guide
279362-001.book Page 29 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.11 Display
Display
Spare Part Number Information
For use with Evo Notebook N610c models only:
14.1-inch, SXGA+, CTFT
14.1-inch, XGA, CTFT
For use with Evo Notebook N600c models only:
14.1-inch, SXGA+, CTFT
14.1-inch, XGA, CTFT
291261-001
291262-001
241433-001
241434-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.7).
3. Remove the switch cover (Section 5.10).
4. Position the display so that it is vertical.
Maintenance and Service Guide
5–29
279362-001.book Page 30 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5. Remove the TM2.5 × 7.0 screw that secures the display
ground cable to the top cover 1 (Figure 5-18).
procedure described below for disconnecting the display
✎ The
video cable 2 applies only to Evo Notebook N610c models. The
procedure for disconnecting the display video cable on Evo
Notebook N600c models is described on the following page.
6. Disconnect the display video 2 and inverter cables 3 from
the system board.
Figure 5-18. Disconnecting the Display Cables
5–30
Maintenance and Service Guide
279362-001.book Page 31 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
display video cable on Compaq Evo Notebook N600c
✎ The
models is located on the left side of the system board. Refer to
Figure 5-19 for information on disconnecting the display video
cable on Evo Notebook N600c models.
Figure 5-19. Disconnecting the Display Video Cable on an
Evo Notebook N600c
7. Partially close the notebook.
8. Position the notebook so the rear panel faces you.
Maintenance and Service Guide
5–31
279362-001.book Page 32 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
9. Remove the two TM2.5 × 7.0 screws 1 that secure the
display to the base enclosure (Figure 5-20).
10. Lift the display straight up and remove it from the base
enclosure 2.
Figure 5-20. Removing the Display
Reverse the preceding procedure to replace the display.
5–32
Maintenance and Service Guide
279362-001.book Page 33 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.12 Top Cover
Top Cover
Spare Part Number Information
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only
291264-001
241436-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. Keyboard (Section 5.7)
b. Memory expansion compartment cover (Section 5.8)
c. Switch cover (Section 5.10)
d. Display (Section 5.11)
2. Turn the notebook bottom side up with the rear panel
facing you.
Maintenance and Service Guide
5–33
279362-001.book Page 34 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
3. Remove the following screws:
❏
Three TM2.5 × 7.0 screws from the front edge of the base
enclosure 1 (Figure 5-21)
❏
Two TM2.5 × 5.0 screws from the hard drive bay 2
❏
Two TM2.5 × 5.0 screws from the Media Bay 3
❏
Evo Notebook N600c models—Two TM2.5 × 5.0
screws from the rear panel 4, or
❏
Evo Notebook N610c models—Two TM2.5 × 7.0
screws from the rear panel 4
Figure 5-21. Removing the Top Cover Screws
5–34
Maintenance and Service Guide
279362-001.book Page 35 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
4. Turn the notebook top side up with the rear panel facing you.
5. For Evo Notebook N610c models only—Remove the
PM2.0 × 4.0 1 and TM2.5 × 7.0 2 screws that secure the top
cover to the base enclosure (Figure 5-22).
6. Insert a flat blade screwdriver into the slot 3 on the rear edge
of the top cover to disengage the cover from the I/O bracket.
7. Lift the top cover straight up and remove it from the base
enclosure 4.
Figure 5-22. Removing the Top Cover
Reverse the preceding procedure to replace the top cover.
Maintenance and Service Guide
5–35
279362-001.book Page 36 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.13 System Board
System Board
Spare Part Number Information
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only:
Mobile Intel Pentium III processor 1.066 GHz-M
Mobile Intel Pentium III processor 866 MHz-M
291581-001
241430-001
241432-001
sure the PC Card eject buttons are fully depressed and there
✎ Make
are no PC Card devices or space savers inserted into the PC Card
slots before removing the system board.
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. RTC battery (Section 5.6)
b. Keyboard (Section 5.7)
c. Memory expansion compartment cover (Section 5.8)
d. TouchPad (Section 5.9)
e. Switch cover (Section 5.10)
f.
Display (Section 5.11)
g. Top cover (Section 5.12)
2. Position the notebook so the rear panel faces you.
5–36
Maintenance and Service Guide
279362-001.book Page 37 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
✎ Steps 3 through 5 apply only to Evo Notebook N600c models.
3. Remove the tape that secures the modem cable to the system
board 1 (Figure 5-23).
4. Remove the two 7.0-mm bushing guides 2 on either side of
the docking connector that secure the system board to the
base enclosure.
5. Remove the three TM2.5 × 5.0 screws 3 that secure the
system board to the base enclosure.
Figure 5-23. Removing the System Board Screws and
Bushing Guides on an Evo Notebook N600c
Maintenance and Service Guide
5–37
279362-001.book Page 38 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
✎ Steps 6 and 7 apply only to Evo Notebook N610c models.
6. Remove the two TM2.5 × 5.0 screws 1 that secure the
system board to the base enclosure through the rear panel
(Figure 5-24).
7. Remove the three TM2.5 × 5.0 screws 2 that secure the top
cover to the base enclosure.
Figure 5-24. Removing the System Board Screws on an
Evo Notebook N610c
5–38
Maintenance and Service Guide
279362-001.book Page 39 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
removing the system board, do not remove the following
✎ When
screws (Figure 5-25):
■
Four screws 1 that secure the processor bracket to the
system board
■ Two screws 2 that secure the heat sink to the
system board
■ Two screws 3 that secure the hard drive connector the
system board
■ Four screws 4 that secure the PC Card assembly to
the system board
Figure 5-25. Do Not Remove These Screws
Maintenance and Service Guide
5–39
279362-001.book Page 40 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
8. Use the Media Bay connector 1 to lift the right side of the
system board 2 until it rests at a 45-degree angle
(Figure 5-26).
9. Slide the system board out of the base enclosure at a
45-degree angle 3.
Figure 5-26. Removing the System Board
5–40
Maintenance and Service Guide
279362-001.book Page 41 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5-28 applies only to Evo Notebook N600c models. When
✎ Figure
handling the system board, be careful not to put stress on the I/O
interface board 1. The narrow profile of this board makes it
susceptible to being damaged when mishandled. Do not remove
the screw 2 that secures the I/O interface board to the system
board or attempt to remove the I/O interface board. The I/O board
should only be removed and handled using the Media Bay
connector, as illustrated in Figure 5-27.
Figure 5-28. Proper Handling of the I/O Interface Board on an
Evo Notebook N600c
Maintenance and Service Guide
5–41
279362-001.book Page 42 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5-29 applies only to Evo Notebook N610c models. When
✎ Figure
handling the system board, be careful not to put stress on the I/O
interface board 1. The narrow profile of this board makes it
susceptible to being damaged when mishandled. The I/O board
should only be removed and handled using the Media Bay
connector 2.
Figure 5-29. Proper Handling of the I/O Interface Board on an
Evo Notebook N610c
Reverse the preceding procedure to replace the system board.
5–42
Maintenance and Service Guide
279362-001.book Page 43 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.14 Fan
Fan
Spare Part Number Information
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only
291266-001
255528-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. RTC battery (Section 5.6)
b. Keyboard (Section 5.7)
c. Memory expansion compartment cover (Section 5.8)
d. TouchPad (Section 5.9)
e. Switch cover (Section 5.10)
f.
Display (Section 5.11)
g. Top cover (Section 5.12)
h. System board (Section 5.13)
2. Turn the system board bottom side up with the rear panel
facing you.
Maintenance and Service Guide
5–43
279362-001.book Page 44 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
3. Disconnect the fan cable from the system board
(Figure 5-30).
Figure 5-30. Disconnecting the Fan Cable
4. Turn the system board top side up with the rear panel
facing you.
5–44
Maintenance and Service Guide
279362-001.book Page 45 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
✎ Steps 5 through 7 apply only to Evo Notebook N600c models.
5. Remove the PM2.0 × 4.0 screw 1 and PM2.5 × 5.0 screw 2
that secure the fan to the system board (Figure 5-31).
6. While holding the system board above the work surface, push
the left side of the fan up 3 from the bottom of the system
board.
7. When the left edge of the fan has cleared the system board,
slide the fan to the left 4 and out of the heat sink.
Figure 5-31. Removing the Fan on an Evo Notebook N600c
Maintenance and Service Guide
5–45
279362-001.book Page 46 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
✎ Steps 8 and 9 apply only to Evo Notebook N610c models.
8. Remove the three PM2.0 × 4.0 screws 1 that secure the fan to
the heat sink (Figure 5-32).
9. Lift the fan out of the heat sink 2.
Figure 5-32. Removing the Fan on an Evo Notebook N610c
10. Remove the fan.
Reverse the preceding procedure to replace the fan.
5–46
Maintenance and Service Guide
279362-001.book Page 47 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.15 Heat Sink
✎ This section applies only to Evo Notebook N610c models.
Heat Sink
Spare Part Number Information
Heat sink
303103-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. RTC battery (Section 5.6)
b. Keyboard (Section 5.7)
c. Memory expansion compartment cover (Section 5.8)
d. TouchPad (Section 5.9)
e. Switch cover (Section 5.10)
f.
Display (Section 5.11)
g. Top cover (Section 5.12)
h. System board (Section 5.13)
Maintenance and Service Guide
5–47
279362-001.book Page 48 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
2. Turn the system board bottom side up with the rear panel
facing you.
3. Disconnect the fan cable from the system board
(Figure 5-33).
Figure 5-33. Disconnecting the Fan Cable
5–48
Maintenance and Service Guide
279362-001.book Page 49 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
4. Turn the system board top side up with the rear panel
facing you.
5. Remove the six PM2.0 × 4.0 screws 1 that secure the
processor mounting bracket and heat sink to the system board
(Figure 5-34).
6. Remove the processor mounting bracket 2.
Figure 5-34. Removing the Heat Sink Screws
Maintenance and Service Guide
5–49
279362-001.book Page 50 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
7. Lift the system board straight up 1. The heat sink 2 will
remain resting on the work surface (Figure 5-35).
Figure 5-35. Removing the Heat Sink
Reverse the preceding procedure to replace the heat sink.
5–50
Maintenance and Service Guide
279362-001.book Page 51 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.16 Processor
✎ This section applies only to Evo Notebook N610c models.
Processor
Spare Part Number Information
Mobile Intel Pentium 4 2.0 GHz
Mobile Intel Pentium 4 1.9 GHz
Mobile Intel Pentium 4 1.8 GHz
Mobile Intel Pentium 4 1.7 GHz
Mobile Intel Pentium 4 1.6 GHz
303282-001
291580-001
291269-001
291268-001
291267-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. RTC battery (Section 5.6)
b. Keyboard (Section 5.7)
c. Memory expansion compartment cover (Section 5.8)
d. TouchPad (Section 5.9)
e. Switch cover (Section 5.10)
f.
Display (Section 5.11)
g. Top cover (Section 5.12)
h. System board (Section 5.13)
i.
Heat sink (Section 5.15)
2. Turn the system board bottom side up with the rear panel
facing you.
Maintenance and Service Guide
5–51
279362-001.book Page 52 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
3. Insert the tip of a flat-blade screwdriver into the slot on the
processor locking screw.
4. Turn the screwdriver counterclockwise 1 to release the
processor (Figure 5-36).
5. Remove the processor from the socket on the system
board 2.
installing the processor, make sure the gold triangle 3 is in
✎ When
the lower right corner.
Figure 5-36. Removing the Processor
Reverse the preceding procedure to replace the processor.
5–52
Maintenance and Service Guide
279362-001.book Page 53 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.17 DC-DC Converter Board
DC-DC Converter Board
Spare Part Number Information
For use with Evo Notebook N610c models only
For use with Evo Notebook N600c models only
291263-001
241435-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. RTC battery (Section 5.6)
b. Keyboard (Section 5.7)
c. Memory expansion compartment cover (Section 5.8)
d. TouchPad (Section 5.9)
e. Switch cover (Section 5.10)
f.
Display (Section 5.11)
g. Top cover (Section 5.12)
h. System board (Section 5.13)
2. Turn the system board bottom side up with the rear panel
facing you.
Maintenance and Service Guide
5–53
279362-001.book Page 54 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
3. Lift the left and right edges of the DC-DC converter board to
disconnect the board from the system board (Figure 5-37).
Figure 5-37. Removing the DC-DC Converter Board
4. Remove the DC-DC converter board.
Reverse the preceding procedure to replace the DC-DC converter
board.
5–54
Maintenance and Service Guide
279362-001.book Page 55 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
5.18 Modem Cable
modem cable is spared with the base enclosure. Modem
✎ The
cables are also included in the Miscellaneous Plastics Kit (spare
part number 241439-001).
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. RTC battery (Section 5.6)
b. Keyboard (Section 5.7)
c. Memory expansion compartment cover (Section 5.8)
d. TouchPad (Section 5.9)
e. Switch cover (Section 5.10)
f.
Display (Section 5.11)
g. Top cover (Section 5.12)
h. System board (Section 5.13)
2. Position the base enclosure with the rear panel facing
forward.
Maintenance and Service Guide
5–55
279362-001.book Page 56 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
3. Lift the modem connector out of the base enclosure 1 and
disengage the modem cable 2 from the alignment clips and
tabs in the base enclosure (Figure 5-38).
Figure 5-38. Removing the Modem Cable
4. Remove the modem cable.
5–56
Maintenance and Service Guide
279362-001.book Page 57 Monday, July 8, 2002 11:49 AM
Removal and Replacement Procedures
installing the modem cable, route the cable along the path
✎ When
indicated in Figure 5-39.
Figure 5-39. Routing the Modem Cable in the Base Enclosure
Maintenance and Service Guide
5–57
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Width
Depth
3.1 cm
30.7 cm
25.0 cm
1.2 in
12.1 in
9.8 in
2.5 kg
5.5 lb
2.1 kg
4.8 lb
Weight
With 8-cell battery pack and
optical drive in Media Bay
With 8-cell battery pack and
Media Bay weight saver
Stand-alone (battery) power requirements
Nominal operating voltage
(Li ion)
Average operating power
Peak operating power
Power in Suspend
Power in Hibernation
14.4 V
15.8 W
38 W
< 800 mW
< 100 mW
AC adapter power requirements
Rated input voltage
Rated input current
Rated frequency
Maintenance and Service Guide
90 to 264 VAC (auto switching)
< 60 W
47 to 63 Hz
6–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-1
Notebook (Continued)
Temperature
Operating
Nonoperating
10° C to 35° C
-20° C to 60° C
50° F to 95° F
-4° F to 140° F
Relative humidity (noncondensing)
Operating
Nonoperating
10 to 90%
5 to 95%, 38.7° C/101.6° F maximum
wetbulb
Altitude (unpressurized)
Operating
Nonoperating
0 to 3,048 m
0 to 9,144 m
0 to 10,000 ft
0 to 30,000 ft
Shock
Operating
Nonoperating
10 G for 11 ms, half sine
60 G for 11 ms, half sine
Vibration
Operating
Nonoperating
0.5 G zero-to-peak, 10–500 Hz,
0.25-oct/min sweep rate
1.0 G zero-to-peak, 10–500 Hz,
0.25-oct/min sweep rate
product safety standards specify thermal limits for
✎ Applicable
plastic surfaces. The notebook operates well within this range of
temperatures.
6–2
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-2
14.1-inch XGA, TFT Display
Dimensions
Height
Depth
Width
21.40 cm
28.50 cm
35.81 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
120 nits typical
8.46 in
11.22 in
14.10 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1024 × 768
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Refresh
60 Hz
Total power
consumption
4.2 W
Maintenance and Service Guide
6–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-3
Hard Drives
40.0 GB
30.0 GB
20.0 GB
15.0 GB
User capacity per
drive1
40.0
30.0 GB
20.0 GB
15.0 GB
Drive height
9.5 mm
9.5 mm
9.5 mm
9.5 mm
Drive width
70.0 mm
70.0 mm
70.0 mm
70.0 mm
Interface type
ATA-5
ATA-5
ATA-5
ATA-4
Seek times (typical read, including setting)
Single track
Average
Full stroke
User addressable
sectors3
2.5 ms
12.0 ms
23.0 ms
2.5 ms
12.0 ms
23.0 ms
2.5 ms
12.0 ms
23.0 ms
2.5 ms
13.0 ms
24.0 ms
78,140,160
58,605,120
39,070,080
23,579,136
16,383
16
63
16,383
16
63
16,683
16
63
Logical configuration
Cylinders
Heads
Sectors per track
16,383
16
63
11
GB = 1,000,000,000 bytes.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
3Actual
6–4
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-3
Hard Drives (Continued)
40.0 GB
30.0 GB
20.0 GB
15.0 GB
22,784
4
293 to 560
25,800
2
398 to 731
22,784
4
293 to 560
25,800
2
398 to 731
512
512
512
512
Buffer size
2 MB
512 KB
512 KB
512 KB
Disk rotational
speed
4200 rpm
4200 rpm
4200 rpm
4200 rpm
66.6
100
66.6
100
109 to 203
109 to 203
109 to 203
109 to 203
Physical
configuration
Cylinders3
Heads
Sectors per
track3
Bytes per sector
3
Transfer rate
Interface max
(MB/s)2
Media (Mb/s)3
2System
capability may differ.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
3Actual
Maintenance and Service Guide
6–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-4
Diskette Drive
Diskette size
3.5 in
Light
On system
Height
12.7 mm
Bytes per sector
512
0.5 in
Sectors per track
High density
Low density
18 (1.44 MB)
9
Tracks per side
High density
Low density
80
80
Read/write heads
2
15 (1.2 MB)
Average seek times
Track-to-track (high/low)
Average (high/low)
Settling time
Latency average
6–6
3 to 6 ms
94 to 174 ms
15 ms
100 ms
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-5
CD-ROM Drive
Applicable disc
CD-ROM (Mode 1, 2, and 3)
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Extra
Video CD
CD-WO (fixed packets only)
CD-Bridge
Center hole diameter
1.5 cm
Disc diameter
12 cm, 8 cm
Disc thickness
1.2 mm
Track pitch
1.6 µm
.59 in
Access time
Random
Full stroke
Cache buffer
< 150 ms
< 300 ms
128 KB
Data transfer rate
Sustained, 16X
Variable
Normal PIO Mode 4 (single burst)
150 KB/s at 1X
1500 to 3600 KB/s (10X to 24X)
16.66 KB/s
Startup time
< 8 seconds
Stop time
< 4 seconds
Maintenance and Service Guide
6–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-6
DVD-ROM Drive
Applicable disc
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
Disc diameter
12 cm, 8 cm
Disc thickness
1.2 mm
Track pitch
.74 µm
.59 in
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
512 KB/sec
Data transfer rate
Max 24X CD
Max 8X DVD
Normal IO Mode 4 (single burst)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s
(1352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 12 seconds
Stop time
< 3 seconds
6–8
Maintenance and Service Guide
279362-001.book Page 9 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-7
CD-RW Drive
Center hole diameter
.39 cm
Disk diameter
12 cm, 8 cm
Disk thickness
.12 cm
Track pitch
.74 µm
.59 in
.47 in
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
128 KB/s minimum
Data transfer rate
Sustained, 16X
Sustained, 4X CD-RW
Normal PIO Mode 4 (single burst)
150 KB/s
5,520 KB/s
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–9
279362-001.book Page 10 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-8
AC Adapter
Dimensions
Height
Depth
Width
Weight
2.79 cm
3.61 cm
9.40 cm
1.10 in
1.42 in
3.70 in
.18 kg
.39 lb
Power supply (input)
Operating voltage
Operating current
Operating frequency range
Maximum transient
90 to 260 VAC RMS nominal
1.3 A RMS
47 to 63 Hz nominal
4/50 kV
Table 6-9
8-cell, Li ion Battery Pack
Dimensions
Length
Width
Depth
Weight
125.80 cm
88.00 cm
20.40 cm
0.43 kg
4.95 in
3.46 in
0.80 in
0.96 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.8 V
Minimum 3.7 Ah, typical 3.9 Ah
Minimum 53.2 Ah, typical 56.1 Ah
Temperature
Operating
Nonoperating
6–10
0 to 42° C
0 to 60° C
32 to 108° F
32 to 140° F
Maintenance and Service Guide
279362-001.book Page 11 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-10
System DMA
Hardware DMA
System Function
DMA0
Available for audio
DMA1
Entertainment audio
(default; alternate = DMA0, DMA3, none)
DMA2
Diskette drive
DMA3
ECP parallel port LPT1
(default; alternate = DMA0, none)
DMA4
DMA controller cascading (not available)
DMA5
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
✎ PC Card controller can use DMA 1, 2, or 5.
Maintenance and Service Guide
6–11
279362-001.book Page 12 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-11
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Keyboard controller
IRQ2
Cascaded
IRQ3
COM2
IRQ4
COM1
IRQ5
Audio (default)*
IRQ6
Diskette drive
IRQ7
Parallel port
IRQ8
Real time clock (RTC)
IRQ9
Infrared
IRQ10
System use
IRQ11
System use
IRQ12
Internal point stick or external mouse
IRQ13
Coprocessor (not available to any peripheral)
IRQ14
IDE interface (hard drive and optical drive)
IRQ15
System use
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,
✎ PC
IRQ11, or IRQ15. Either the infrared or the serial port may assert
IRQ3 or IRQ 4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
6–12
Maintenance and Service Guide
279362-001.book Page 13 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-12
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000–00F
DMA controller no. 1
010–01F
Unused
020–021
Interrupt controller no. 1
022– 024
Opti chipset configuration registers
025–03F
Unused
02E–02F
87334 “Super IO” configuration for CPU
040–05F
Counter/timer registers
044–05f
Unused
060
Keyboard controller
061
Port B
062–063
Unused
064
Keyboard controller
065–06F
Unused
070–071
NMI enable/real time clock
072–07F
Unused
080–08F
DMA page registers
090–091
Unused
092
Port A
093–09F
Unused
0A0–0A1
Interrupt controller no. 2
Maintenance and Service Guide
6–13
279362-001.book Page 14 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-12
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2–0BF
Unused
0C0–0DF
DMA controller no. 2
0E0–0EF
Unused
0F0–0F1
Coprocessor busy clear/reset
0F2–0FF
Unused
100–16F
Unused
170–177
Secondary fixed disk controller
178–1EF
Unused
1F0–1F7
Primary fixed disk controller
1F8–200
Unused
201
Joystick (decoded in ESS1688)
202–21F
Unused
220–22F
Entertainment audio
230–26D
Unused
26E–26
Unused
278–27F
Unused
280–2AB
Unused
2A0–2A7
Unused
2A8–2E7
Unused
2E8–2EF
Reserved serial port
6–14
Maintenance and Service Guide
279362-001.book Page 15 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-12
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0–2F7
Unused
2F8–2FF
Infrared port
300–31F
Unused
320–36F
Unused
370–377
Secondary diskette drive controller
378–37F
Parallel port (LPT1/default)
380–387
Unused
388–38B
FM synthesizer - OPL3
38C–3AF
Unused
3B0–3BB
VGA
3BC–3BF
Reserved (parallel port/no EPP support)
3C0–3DF
VGA
3E0–3E1
PC Card controller in CPU
3E2–3E3
Unused
3E8–3EF
Internal modem
3F0–3F7
“A” diskette controller
3F8–3FF
Serial port (COM1/default)
CF8–CFB
PCI configuration index register (PCIDIVO-1)
CFC–CFF
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
6–15
279362-001.book Page 16 Monday, July 8, 2002 11:49 AM
Specifications
Table 6-13
System Memory Map
Size
Memory Address
System Function
640 KB
00000000 - 0009FFFF
Base memory
128 KB
000A0000 - 000BFFFF
Video memory
48 KB
000C0000 - 000CBFFF
Video BIOS
160 KB
000C8000 - 000E7FFF
Unused
64 KB
000E8000 - 000FFFFF
System BIOS
15 MB
00100000 - 00FFFFFF
Extended memory
58 MB
01000000 - 047FFFFF
Super extended memory
58 MB
04800000 - 07FFFFFF
Unused
2 MB
08000000 - 080FFFFF
Video memory (direct access)
4 GB
08200000 - FFFEFFFF
Unused
64 KB
FFFF0000 - FFFFFFFF
System BIOS
6–16
Maintenance and Service Guide
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
A
Connector Pin Assignments
Table A-1
Stereo Speaker/Headphone
1
2
Pin
Signal
Pin
Signal
1
Audio out
2
Ground
Table A-2
Microphone
1
2
Pin
Signal
Pin
Signal
1
Audio in
2
Ground
Maintenance and Service Guide
A–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-3
Keyboard/Mouse
1
2
KEY
3
5
4
6
Pin
Signal
Pin
Signal
1
Keyboard/mouse data1
4
+5 VDC
2
Keyboard/mouse data2
5
Keyboard/mouse clock1
3
Ground
6
Keyboard/mouse clock2
Table A-4
RJ-11 Modem
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
A–2
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-5
RJ-45 Network Interface
1 3 5 7
2 4 6 8
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit -
6
Receive -
3
Receive +
7
Unused
4
Unused
8
Unused
Table A-6
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data -
4
Ground
Maintenance and Service Guide
A–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-7
Serial
9
6
1
5
Pin
Signal
Pin
Signal
1
Carrier detect
6
Data set ready
2
Receive data
7
Ready to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Table A-8
External Monitor
11
15
6
10
1
5
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
A–4
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-8
External Monitor
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC2B clock
8
Ground analog
Table A-9
Parallel
25
14
1
13
Pin
Signal
Pin
Signal
1
Strobe*
10
Acknowledge*
2
Data bit 0
11
Busy
3
Data bit 1
12
Paper out
4
Data bit 2
13
Select
5
Data bit 3
14
Auto line feed*
6
Data bit 4
15
Error*
7
Data bit 5
16
Initialize printer*
8
Data bit 6
17
Select in*
9
Data bit 7
18–25
Signal ground
*Signal is active low.
Maintenance and Service Guide
A–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-10
Docking
30
60
90
120
1
31
61
91
Pin
Signal
Pin
Signal
1
EBOXL
16
RDATA
2
AGND
17
TRK0
3
EBOXS1
18
WDATA
4
RED
19
WGATE
5
AGND
20
STEP
6
GREEN
21
DIR
7
AGRD
22
POWER ON
8
BLUE
23
SYS RESET
9
AGND
24
GND
10
VSYNC
25
DSKCHG
11
HSYNC
26
+5 V (VDD)
12
DDC DAT
27
AUGND
13
DDC CLK
28
XA2/L IN
14
GND
29
XA3/R IN
15
INDEX
30
MID0/MIC IN
A–6
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-10
Docking (Continued)
30
60
90
120
1
31
61
91
Pin
Signal
Pin
Signal
31
AUGND
46
SRDY
32
XA0/L OUT
47
EBOXS1/GND
33
XSD/MIC SN
48
RI1 EX
34
XA1/R OUT
49
GND
35
GND
50
SLCT LD0
36
GND
51
PE LD1
37
EXPCLK2
52
ACK LD2
38
+3.3 V
53
BUSY LD3
39
EXPCLK0
54
GND
40
+5 V (8051VCC)
55
STRB LD4
41
EXPLCK
56
ALF LD5
42
EBOXS2
57
INIT LD6
43
GND
58
SLCTIN LD7
44
EBOXL
59
GND
45
EBOXL/GND
60
PDATA0 LD8
Maintenance and Service Guide
A–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-10
Docking (Continued)
30
60
90
120
1
31
61
91
Pin
Signal
Pin
Signal
61
PDATA1 LD9
76
DRT1 LIIC DAT
62
PDATA2 LD10
77
DSR1 EX
63
PDATA3 LD11
78
DCD1 EX
64
GND
79
12C DATA
65
PDATA4 LD12
80
GND
66
PDATA5 LD13
81
12C CLK
67
PDATA6 LD14
82
GND
68
PDATA7 LD 15
83
HDSEL
69
GND
84
GND
70
ERROR LCLK
85
WPROT
71
RXD1 LVREQ
86
EBOXS2/GND
72
TXD1 LCREQ
87
ERDY
73
RTS1 LEN
88
EBOXL/GND
74
GND
89
FLUSHREQ
75
CTS1 LIIC CLK
90
MEMACK
A–8
Maintenance and Service Guide
279362-001.book Page 9 Monday, July 8, 2002 11:49 AM
Connector Pin Assignments
Table A-10
Docking (Continued)
30
60
90
120
1
31
61
91
Pin
Signal
Pin
Signal
91
PS2 VCC
106
GND
92
SERIRQ
107
AD[15]
93
PS2 CLK
108
AD[13]
94
EXPREQ
109
AD[11]
95
AD[29]
110
AD[09]
96
AD[31]
111
GND
97
AD[30]
112
AD[06]
98
AD[28]
113
AD[04]
99
AD[26]
114
AD[02]
100
GND
115
AD[00]
101
AD[24]
116
GND
102
AD[22]
117
FRAME
103
AD[20]
118
TRDY
104
AD[18]
119
STOP
105
AD[16]
120
PAR
Maintenance and Service Guide
A–9
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set received with the notebook meets the
requirements for use in the country where the equipment is
purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used. For more
information on power cord set requirements, contact a Compaq
authorized reseller or service provider.
General Requirements
The requirements listed below are applicable to all countries:
■
The length of the power cord set must be at least 1.5 m
(5.00 feet) and a maximum of 2.0 m (6.50 feet).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the country
where the power cord set will be used.
■
The power cord set must have a minimum current capacity
of 10 amperes and a nominal voltage rating of 125 or
250 volts AC, as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector, for mating with the appliance inlet on the back of
the notebook.
Maintenance and Service Guide
B–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
B–2
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note Number
United Kingdom
BSI
1
United States
UL
2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2
conductor size. The power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation in
the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm2 conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
B–3
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 241440-001.
Maintenance and Service Guide
C–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Table C-1
Phillips Metric 2.5 × 2.5 Screw
Color
Qty
Length
Thread
Head
Width
Black
1
2.5 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the hard drive to the base enclosure
(documented in Section 5.3)
Figure C-1. PM2.5 × 2.5 Screw Location
C–2
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Table C-2
Phillips Metric 1.5 × 3.5 Screw
Color
Qty
Length
Thread
Head
Width
Black
2
1.5 mm
3.5 mm
3.0 mm
Where used:
Two screws that secure the hard drive bezel to the hard drive
(documented in Section 5.3)
Figure C-2. PM1.5 × 3.5 Screw Location
Maintenance and Service Guide
C–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Table C-3
Phillips Metric 2.5 × 5.0 Screw
Color
Qty
Length
Thread
Head
Width
Black
3
5.0 mm
2.5 mm
4.5 mm
Where used:
Evo Notebook N600c models—Two screws that secure the memory
expansion compartment cover to the base enclosure
Evo Notebook N610c models—Two screws that secure the mini PCI
compartment cover to the base enclosure (documented in Section 5.5)
Figure C-3. PM2.5 × 5.5 Screw Location
C–4
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Table C-3
Phillips Metric 2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Black
3
5.0 mm
2.5 mm
4.5 mm
Where used:
Evo Notebook N610c models—One screw that secures the fan to the heat
sink (documented in Section 5.14)
Figure C-4. PM2.5 × 5.5 Screw Location (Continued)
Maintenance and Service Guide
C–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Table C-4
Torx T8 Metric 2.5 × 7.0 Screw
Color
Qty
Length
Thread
Head
Width
Black
12
7.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the keyboard to the base enclosure
(documented in Section 5.7)
2 Three screws that secure the top cover to the base enclosure
(documented in Section 5.12)
Figure C-5. TM2.5 × 7.0 Screw Locations
C–6
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Table C-4
Torx T8 Metric 2.5 × 7.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Black
12
7.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the switch cover to the base enclosure
(documented in Section 5.10)
2 Two screws that secure the display to the base enclosure
(documented in Section 5.11)
3 Evo Notebook N610c models—Two screws that secure the top cover to the
base enclosure (documented in Section 5.12)
Figure C-6. TM2.5 × 7.0 Screw Locations (Continued)
Maintenance and Service Guide
C–7
279362-001.book Page 8 Monday, July 8, 2002 11:49 AM
Table C-4
Torx T8 Metric 2.5 × 7.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Black
12
7.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the display ground cable to the base enclosure
(documented in Section 5.11)
2 Evo Notebook N610c models—One screw that secures the top cover to the
base enclosure (documented in Section 5.12)
Figure C-7. TM2.5 × 7.0 Screw Locations (Continued)
C–8
Maintenance and Service Guide
279362-001.book Page 9 Monday, July 8, 2002 11:49 AM
Table C-5
Torx T8 Metric 2.5 × 5.0 Screw
Color
Qty
Length
Thread
Head
Width
Black
12
5.0 mm
2.5 mm
4.0 mm
Where used:
1 Two screws that secure the top cover to the base enclosure in the hard drive
bay (documented in Section 5.12)
2 Three screws that secure the top cover to the base enclosure in the
Media Bay (documented in Section 5.12)
3 Evo Notebook N600c models—Two screws that secure the top cover to the
base enclosure (documented in Section 5.12)
Figure C-8. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–9
279362-001.book Page 10 Monday, July 8, 2002 11:49 AM
Table C-5
Torx T8 M2.5 × 5.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Black
12
5.0 mm
2.5 mm
4.0 mm
Where used:
1 Three screws that secure the system board to the base enclosure
(documented in Section 5.13)
2 Evo Notebook N610c models only—Two screws that secure the system
board to the base enclosure through the rear panel
(documented in Section 5.13)
Figure C-9. TM2.5 × 5.0 Screw Locations (Continued)
C–10
Maintenance and Service Guide
279362-001.book Page 11 Monday, July 8, 2002 11:49 AM
Table C-6
7.0 mm × 20.0 mm Bushing Guide
Color
Qty
Length
Thread
Head
Width
Silver
2
20 mm
n/a
7.0 mm
Where used:
Evo Notebook N600c models only—Two bushing guides that secure the
system board to the base enclosure (documented in Section 5.13)
Figure C-10. 7.0 × 20.0 Bushing Guide Location
Maintenance and Service Guide
C–11
279362-001.book Page 12 Monday, July 8, 2002 11:49 AM
Table C-7
Phillips Metric 2.0 × 4.0 Screw
Color
Qty
Length
Thread
Head
Width
Black
11
4.0 mm
2.0 mm
3.5 mm
Where used:
Evo Notebook N610c models only—One screw that secures the top cover to
the system board (documented in Section 5.12)
Figure C-11. PM2.0 × 4.0 Screw Location
C–12
Maintenance and Service Guide
279362-001.book Page 13 Monday, July 8, 2002 11:49 AM
Table C-7
Phillips Metric 2.0 × 4.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Black
11
4.0 mm
2.0 mm
3.5 mm
Where used:
Evo Notebook N600c models only—One screw that secures the fan to the
system board (documented in Section 5.14)
Figure C-12. PM2.0 × 4.0 Screw Location (Continued)
Maintenance and Service Guide
C–13
279362-001.book Page 14 Monday, July 8, 2002 11:49 AM
Table C-7
Phillips M2.0 × 4.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Black
11
4.0 mm
2.0 mm
3.5 mm
Where used:
Evo Notebook N610c models only—Three screws that secure the fan to the
system board (documented in Section 5.14)
Figure C-13. PM2.0 × 4.0 Screw Location (Continued)
C–14
Maintenance and Service Guide
279362-001.book Page 15 Monday, July 8, 2002 11:49 AM
Table C-7
Phillips M2.0 × 4.0 Screw (Continued)
Color
Qty
Length
Thread
Head
Width
Black
11
4.0 mm
2.0 mm
3.5 mm
Where used:
Evo Notebook N610c models only—Six screws that secure the heat sink and
processor mounting bracket to the system board (documented in Section 5.15)
Figure C-14. PM2.0 × 4.0 Screw Location (Continued)
Maintenance and Service Guide
C–15
279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
Index
A
AC adapter
spare part numbers 3–20
specifications 6–10
audio troubleshooting 2–25
B
base enclosure, spare part
numbers 3–11
battery components
compartment 1–22, 1–24
light 1–12
pack, removing 5–4
pack, spare part numbers
3–13
release latch 1–22, 1–24,
5–5
spare part numbers 5–4
specifications 6–10
Bluetooth wireless
communication MultiPort
module, spare part number
3–20
C
cables, service considerations
4–2
caps lock key 1–18
caps lock light 1–20
CD-ROM drive
OS loading problems 2–24
Maintenance and Service Guide
spare part number 3–13,
3–19, 5–6
specifications 6–7
CD-RW drive
spare part number 3–13,
3–19, 5–6
specifications 6–9
Certificate of Authenticity
label 1–24
Compaq Diagnostics 2–1, 2–7
components
front 1–12
keyboard 1–18
left side 1–14, 1–16
rear panel 1–14, 1–16
right side 1–12
top 1–19
Computer Setup
Advanced Menu 2–5
File Menu 2–3
overview 2–1
Security Menu 2–4
computer specifications 6–1
connector pin assignments
headphone jack A–1
keyboard connector A–2
microphone jack A–1
modem jack A–2
monitor connector A–4
mouse connector A–2
Index–1
279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Index
network interface jack A–3
parallel connector A–5
RJ-11 jack A–2
RJ-45 jack A–3
serial connector A–4
speaker jack A–1
universal serial bus (USB)
connector A–3
connectors, service
considerations 4–2
cursor control keys 1–18
D
DC power jack 1–16
DC-DC converter board
removing 5–53
spare part numbers 3–11,
5–53
diagnostics
configuration information
2–7
test information 2–8
disassembly sequence chart
5–2
diskette drive
light 1–13
OS loading problems 2–23
spare part number 3–13,
3–17, 3–19, 5–6
specifications 6–6
display
release latch 1–13
removing 5–29
spare part numbers 3–3,
5–29
specifications 6–3
Index–2
DMA specifications 6–11
docking connector 1–17, 1–22
docking recess latch 1–24
docking station,
troubleshooting 2–18
drive activity light 1–13
drives, preventing damage 4–3
DVD/CD-RW combination
drive, spare part number
3–13, 3–19, 5–6
DVD-ROM drive
OS loading problems 2–24
spare part number 3–13,
3–19, 5–6
specifications 6–8
E
Easy Access buttons 1–20
electrostatic discharge 4–4,
4–8
embedded numeric keypad
1–18
external monitor connector
1–15, 1–17
F
fan 1–24
location 1–22
removing 5–43
spare part number 3–9,
5–43
feet
illustrated 3–14
locations 5–11
Fn key 1–18
front components 1–12
function keys 1–18
Maintenance and Service Guide
279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
Index
G
grounding equipment and
methods 4–6
H
hard drive
location 1–15, 1–17, 1–22
OS loading problems 2–20
removing 5–8
security screw 1–22
spare part numbers 3–11,
3–17, 5–8
specifications 6–4
hard drive bezel
illustrated 3–14
removing 5–10
hard drive security screw 1–24
headphone jack
location 1–13
pin assignments A–1
heat sink
removing 5–47
spare part number 3–11,
5–47
I
I/O address specifications
6–13
illustrated parts catalog 3–1
infrared port 1–13
interrupt specifications 6–12
IOmega ZIP drive, spare part
number 3–13, 3–19, 5–6
K
keyboard
components 1–18
Maintenance and Service Guide
removing 5–17
spare part numbers 3–3,
3–5, 5–17
troubleshooting 2–28
keyboard connector
location 1–14, 1–17
pin assignments A–2
L
left side components 1–14,
1–16
Logo Kit, spare part number
3–20
M
mass storage devices 3–16
Media Bay 1–23
location 1–13, 1–21
release latch 1–21
Media Bay device
removing 5–7
spare part numbers 3–13,
3–19, 5–6
Media Bay release latch 1–23,
5–7
Media Bay space saver 3–14
memory expansion board
removing 5–22
spare part numbers 3–9,
5–22
memory expansion
compartment cover
illustrated 3–14
location 1–24
memory map specifications
6–16
Index–3
279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Index
microphone jack
location 1–13
pin assignments A–1
mini PCI communications
board
removing 5–12
spare part numbers 3–13,
5–12
mini PCI compartment cover
illustrated 3–14
location 1–22
removing 5–13
Miscellaneous Plastics Kit
components 3–14
spare part number 3–7,
3–15
models 1–2
modem
removing 5–12
spare part numbers 3–13,
3–20, 5–12
troubleshooting 2–30
modem adapter, spare part
numbers 3–20
modem cable
illustrated 3–14
removing 5–55
routing 5–57
spare part number 3–20
modem cable adapter, spare
part numbers 3–20
modem jack, pin assignments
A–2
modem/NIC cover
illustrated 3–14
removing 5–13, 5–23
Index–4
monitor connector
location 1–15, 1–17
pin assignments A–4
mouse connector
location 1–14, 1–17
pin assignments A–2
MultiPort 1–16
MultiPort module
cover, illustrated 3–14
N
network interface card (NIC)
removing 5–12
spare part numbers 3–13,
5–12
network, troubleshooting 2–30
nonfunctioning device,
troubleshooting 2–18, 2–27
num lock light 1–19
numeric keypad, embedded
1–18
O
operating system loading,
troubleshooting 2–19
optical device, spare part
numbers 3–19, 5–6
P
packing precautions 4–4
parallel connector
location 1–15, 1–17
pin assignments A–5
password, clearing 1–10
PC Card eject button 1–15,
1–17
PC Card slot 1–15, 1–17
Maintenance and Service Guide
279362-001.book Page 5 Monday, July 8, 2002 11:49 AM
Index
PC Card slot space savers 3–14
plastic parts 4–2
pointing device,
troubleshooting 2–29
pointing stick 1–20
pointing stick button 1–20
power cord
3-conductor set B–1
country-specific
requirements B–2
general requirements B–1
set requirements B–1
spare part numbers 3–21
power jack 1–14
power light 1–12
power management features
1–11
power switch 1–20
power, troubleshooting 2–12
processor
removing 5–51
spare part numbers 3–11,
5–51
processor mounting bracket
illustrated 3–14
removing 5–49
R
real time clock (RTC) battery
illustrated 3–14
removing 5–15
rear panel components 1–14,
1–16
removal and replacement
preliminaries 4–1
Maintenance and Service Guide
removal and replacement
procedures 5–1
right side components 1–12
RJ-11 jack
location 1–13
pin assignments A–2
RJ-11 jack cover 3–14
RJ-11 P55 adapter, spare part
numbers 3–21
RJ-11 PTT adapter, spare part
number 3–21
RJ-45 jack
location 1–15, 1–17
pin assignments A–3
RJ-45 network cable, spare
part number 3–21
ROM, system 5–16
S
Screw Kit
components C–1
spare part number 3–21
screw listing C–1
scroll lock light 1–19
security cable slot 1–13
serial connector
location 1–15, 1–17
pin assignments A–4
serial number 1–22, 1–24,
3–1, 5–2
service considerations 4–1
speaker jack, pin assignments
A–1
speakers
disconnecting 5–28
location 1–20
Index–5
279362-001.book Page 6 Monday, July 8, 2002 11:49 AM
Index
specifications
AC adapter 6–10
battery 6–10
CD-ROM drive 6–7
CD-RW drive 6–9
computer 6–1
diskette drive 6–6
display 6–3
DMA 6–11
DVD-ROM drive 6–8
hard drive 6–4
I/O addresses 6–13
interrupts 6–12
memory map 6–16
Standby button 1–20
static shielding materials 4–8
stereo line-out jack 1–13
SuperDisk LS120 drive, spare
part number 3–13, 3–19, 5–6
S-Video connector 1–15, 1–17
switch cover
removing 5–27
spare part number 3–3,
5–27
system board
removing 5–36
spare part numbers 3–11,
5–36
system memory map 6–16
system ROM 5–15
T
tools required 4–1
top components 1–19
top cover
removing 5–33
Index–6
spare part numbers 3–9,
5–33
TouchPad 1–20
removing 5–25
spare part numbers 3–7,
5–25
TouchPad button 1–20
transporting precautions 4–4
troubleshooting
audio 2–25
Compaq Diagnostics 2–7
Computer Setup 2–2
docking station 2–18
flowcharts 2–10
keyboard 2–28
modem 2–30
network 2–30
nonfunctioning device
2–18, 2–27
operating system loading
2–19
overview 2–1
pointing device 2–29
power 2–12
video 2–16
U
universal serial bus (USB)
connector
location 1–15, 1–17
pin assignments A–3
V
vent 1–15, 1–17, 1–22, 1–23
video troubleshooting 2–16
volume control buttons 1–13
Maintenance and Service Guide
279362-001.book Page 7 Monday, July 8, 2002 11:49 AM
Index
W
Windows application key
1–18
Maintenance and Service Guide
Windows logo key 1–18
workstation precautions 4–5
Index–7
Download PDF