Alto-Shaam | QC-50 | Operating instructions | Alto-Shaam QC-50 Operating instructions

®
10•18W
Holding Cabinets
Electric
Models:
10•18W
12•20W
12•20MW
20•20W
20•20MW
12•20MW
• I N STALLATION
• OPERATION
20•20MW
• MAI NTENANCE
W 1 6 4 N 9 2 2 1 W a t e r S t r e e t • P. O . B o x 4 5 0 • M e n o m o n e e F a l l s , W i s c o n s i n 5 3 0 5 2 - 0 4 5 0
PHONE: 262.251.3800 • 800.558.8744 USA/CANADA
FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY
WEBSITE: www.alto-shaam.com
PRINTED IN U.S.A.
USA
#891/3• 8/06
®
D E L I V E RY
U N PA C K I N G
This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only
the highest quality unit is provided. Upon
receipt, check for any possible shipping
damage and report it at once to the delivering
carrier. See Transportation Damage and
Claims section located in this manual.
This appliance, complete with unattached
items and accessories, may have been
delivered in one or more packages. Check to
ensure that all standard items and options
have been received with each model as
ordered.
Save all the information and instructions
packed with the appliance. Complete and
return the warranty card to the factory as soon
as possible to assure prompt service in the
event of a warranty parts and labor claim.
This manual must be read and understood
by all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions
concerning installation, operation, or
maintenance.
NOTE: All claims for warranty must include
the full model number and serial
number of the unit.
1. Carefully remove the
appliance from the
carton or crate.
®
®
NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
2. Read all instructions in this manual carefully
before initiating the installation of this
appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the
owner or manager of the business or to the
person responsible for training operators.
Additional manuals are available from the
Alto-Shaam service department.
3. Remove all protective plastic film,
packaging materials, and accessories from
the appliance before connecting electrical
power. Store any accessories in a
convenient place for future use.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 1.
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
Used to indicate the
presence of a hazard that
will cause severe personal
injury, death, or substantial
property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can cause personal injury,
possible death, or major
property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can or will cause minor or
moderate personal injury or
property damage if the
warning included with this
symbol is ignored.
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance
is authorized or recommended.
2. This appliance is intended for use in
commercial establishments where all
operators are familiar with the purpose,
limitations, and associated hazards of this
appliance. Operating instructions and
warnings must be read and understood by
all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.
4. This manual should be considered a
permanent part of this appliance. This
manual and all supplied instructions,
diagrams, schematics, parts lists, notices, and
labels must remain with the appliance if the
item is sold or moved to another location.
Used to indicate the
presence of a hazard that
can or will cause minor
personal injury, property
damage, or a potential
unsafe practice if the
warning included with this
symbol is ignored.
NOTE:
Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 2.
I N S TA L L AT I O N
Site Installation
1. This appliance, complete with unattached items
and accessories, may be delivered in one or more
packages. Check to insure that all items ordered
have been received.
2. This appliance is designed for the purpose of
maintaining hot food at a temperature for safe
consumption. The unit must be installed on a
level surface in a location that will permit the
equipment to function for its intended purpose
and allow adequate access for proper cleaning
and maintenance.
5. In order to maintain standards established by
the National Sanitation Foundation, floor models
must be sealed at bottom by NSF approved
sealant, or equipped with casters, or 6" (152mm)
legs to provide minimum unobstructed space
beneath the unit. Warranty will become null and
void if these directions are not followed.
3. The appliance must not be installed in any area
where it will be affected by steam, grease,
dripping water, high temperatures, or any other
severely adverse conditions.
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
4. Level the appliance from side-to-side and
front-to-back with the use of a spirit level.
WEIGHT
10•18W
CLEARANCE REQUIREMENTS
w/optional trolley
NET
235 lb (107 kg)
EST.
280 lb (127 kg)
SHIP
270 lb (122 kg)
EST.
385 lb (175 kg)
3-inches (76mm) at the back
12•20
w/optional trolley
2-inches (51mm) at the top
NET
410 lb (186 kg)
EST.
535 lb (243 kg)
1-inch (25mm) at both sides
SHIP
440 lb (200 kg)
EST.
565 lb (256 kg)
20•20
w/optional trolley
NET
540 lb (245 kg)
EST.
715 lb (324 kg)
SHIP
580 lb (263 kg)
EST.
755 lb (342 kg)
IMPROPER INSTALLATION, ALTERATION,
ADJUSTMENT, SERVICE OR MAINTENANCE
COULD RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 3.
I N S TA L L AT I O N
Electrical Installation
1.
An identification tag is permanently mounted
on the cabinet.
2.
Plug the unit into a properly grounded
receptacle ONLY. Arcing will occur when
connecting or disconnecting the unit unless
all controls are in the “OFF” position.
NOTE: The appliance must be connected to an
electrical circuit that is protected by an
external GFCI outlet.
Position the unit so the cord is easily accessible
in case of any emergencies. If necessary, a
proper receptacle or outlet configuration, as
required for the unit, must be installed by a
licensed electrician in accordance with
applicable, local electrical codes.
To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be made
in accordance with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
ELECTRICAL – Model 10•18 COMBIMATE
CYCLE/HZ
AMPS
kW
208-240
PHASE
at 208
1
50/60
13.2
2.8
at 240
1
50/60
15.4
3.7
230
VOLTAGE
at 230
1
50/60
14.7
3.4
CORD
& PLUG INCLUDED
6-20 P
20A - 250V
NEMA
CEE 7/7
220-230V
PLUG
PLUG
ELECTRICAL – Model 12•20 COMBIMATE
CYCLE/HZ
AMPS
kW
208-240
PHASE
at 208
1
50/60
14.4
3.0
at 240
1
50/60
16.2
3.9
230
VOLTAGE
at 230
1
50/60
14.8
3.4
CORD
& PLUG INCLUDED
6-20P
20A-250V PLUG
NEMA
CEE 7/7
220-230V
PLUG
ELECTRICAL – Model 20•20 COMBIMATE
PHASE
CYCLE/HZ
AMPS
kW
240 - 220 - 208
VOLTAGE
at 208
1
50/60
14.4
3.0
at 220
1
50/60
15.0
3.4
at 240
1
50/60
16.7
4.0
230
3.
230V:
To prevent an electrical shock hazard between the
appliance and other appliances or metal parts in
close vicinity, an equalization-bonding stud is
provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection
against potential difference. The terminal is
marked with the following symbol.
at 230
1
50/60
15.5
3.5
CORD
& PLUG INCLUDED
6-20P
20A-250V PLUG
NEMA
7/7
220-230V
CEE
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 4.
PLUG
I N S TA L L AT I O N
10•18W
59-5/16 " (1507mm)
CL
Electrical
Connection
2-3/4" (70mm)
from top
Max. Load Capacity
240 lbs. (108 kg)
Volume Max.
150 Quarts (190 liters)
34-5/16" (872mm)
28-1/4" (718mm)
33-3/8" (848mm)
37-9/16" (954mm)
70-13/16" (1799mm)
ADJUSTABLE
®
28-1/8" (714mm)
30-1/8" (765mm)
32-3/4" (832mm)
Do not operate this holding cabinet without its
a p p r o p r i a t e S l i d e - i n P a n R a c k a n d Tr o l l e y
Options & Accessories
Models 7•14, 10•10, and 10•18
DESCRIPTION
PART NO
Slide-In-Pan-Rack (Fits 7•14 Combitherm Oven & QC-40 Quickchiller) . . . . . . . . . . . . . . . . . . . . . . 15639
Slide-In-Pan-Rack (Fits 10•10 Combitherm Oven & QC-40 Quickchiller) . . . . . . . . . . . . . . . . . . . . . 15637
Slide-In-Pan-Rack (Fits 10•18 Combitherm Oven & QC-40 Quickchiller) . . . . . . . . . . . . . . . . . . . . . 15638
Rack-Track (Fits inside 7•14 & 10•18 Combitherm Ovens & 10•18W) . . . . . . . . . . . . . . . . . . . . . . . 14582
Rack-Track (Fits inside 10•10 Combitherm Oven) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14940
Trolley Base Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15635
Stainless Steel Wire Shelves for Pan Rack 15638 and 15639 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SH-22473
Stainless Steel Wire Shelves for Pan Rack 15637 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SH-2903
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 5.
I N S TA L L AT I O N
RACK MANAGEMENT TROLLEY SYSTEM FOR
7•14 COMBITHERM, 10•18W & QC-40
29-5/8" (752mm)
22-3/8" (568mm)
56-15/16"(1447mm)
#14582
rack track
#15639
slide-in pan rack
#15635
Trolley Base
Assembly
6-3/16" (157mm)
37" (940.0mm)
20.993" (533.2mm)
19.933" (506.3mm)
19-15/16" (507mm)
25-3/4" (654mm)
26-3/8" (670mm)
30" (762mm)
24-5/8" (625mm)
RACK MANAGEMENT TROLLEY SYSTEM FOR
10•10 COMBITHERM, 10•18W & QC-40
10•18W
TROLLEY
SYSTEMS
17-3/8" (441mm)
22-3/8" (568mm)
25-3/4" (654mm)
13-1/2" (343mm)
RACK MANAGEMENT TROLLEY SYSTEM FOR 10•18
COMBITHERM, 10•18W & QC-40
29-5/8" (752mm)
22-3/8" (568mm)
21" (533mm)
19-15/16" (506mm)
#15635
24-5/8" (625mm)
37" (940mm)
66-5/16" (1685mm)
Trolley Base
Assembly
26-3/8" (670mm)
30" (762mm)
29-5/16" (745mm)
63-3/4" (1594mm)
#14940
rack track
#15637
slide-in pan
rack
#14582
rack track
#15638
slide-in pan
rack
#15635
rack trolley
6-1/4" (158mm)
37" (940mm)
6-1/4" (158mm)
25-3/4" (654mm)
26-3/8" (670mm)
30" (762mm)
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 6.
24-5/8" (625mm)
I N S TA L L AT I O N
36-3/4" (933mm)
12•20W, MW
Max. Load Capacity
288 lbs.
(131 kg)
70-5/8" (1794mm)
Do not operate
this holding cabinet
without
its appropriate
Roll-in Cart.
39-3/4" (1010mm)
CL
ELECTRICAL
CONNECTION
2-5/8" (67mm)
From Top
Volume Max.
180 Quarts
(228 liters)
Options & Accessories
Model 12•20 Combimate™ Warmers
DESCRIPTION
PART NO.
Preheat Sealing Strip . . . . . . . . . . . . . . . . . . . . . . 14598
3-1/2" (89mm)
Model 12•20 Roll-in Pan Cart, electric oven . . 5814
Model 12•20G Roll-in Pan Cart, gas oven . . . . 55619
32-7/8" (832mm)
ALTO-SHAAM
57" (1448mm)
46-1/2" (1181mm)
Model 12•20 Roll-in Plate Cart, electric . . UN-25992
Model 12•20G Roll-in Plate Cart, gas. . . . . . 5002621
Compatible with
Combitherm Model 12•20 Oven
and QC-50 Quickchiller
Stainless Steel Wire Shelves . . . . . . . . . . . . . SH-22473
(to accommodate full-size sheet pans)
10-1/2" (267mm)
WITH CASTERS OR LEGS
50-1/2" (1282mm)
53-1/2" (1359mm)
#5814
.
.
29-1/2" (749mm)
31-15/16" (811mm)
.
.
24-1/8"
(617mm)
30-5/16" (770mm)
#55619
32-1/2" (826mm)
33-7/8" (860mm)
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 7.
23-1/2"
(597mm)
31" (787mm)
I N S TA L L AT I O N
36-3/4" (933mm)
20•20W, MW
70-5/8" (1794mm)
Do not operate
this holding cabinet
without
its appropriate
Roll-in Cart.
39-3/4" (1010mm)
C
L
Max. Load Capacity
480 lbs.
(218 kg)
ELECTRICAL
CONNECTION
2-5/8" (67mm)
FROM TOP
Volume Max.
300 Quarts
(380 liters)
Options & Accessories
Model 20•20 Combimate™ Warmers
3-1/2" (89mm)
32-7/8" (832mm)
ALTO-SHAAM
DESCRIPTION
PART NO.
Preheat Sealing Strip . . . . . . . . . . . . . . . . . . . . . . . . 14598
Model 20•20 Roll-in Pan Cart, electric . . . . . . . . 5815
Model 20•20G Roll-in Pan Cart, gas. . . . . . . . . . . 55585
78-3/4" (2000mm)
66-1/4" (1683mm)
Model 20•20 Roll-in Plate Cart, electric . . . . UN-25330
Model 20•20G Roll-in Plate Cart, gas. . . . . . . . 5002622
Compatible with
Combitherm Model 20•20 Oven
and QC-100 Quickchiller
Stainless Steel Wire Shelves . . . . . . . . . . . . . . . SH-22473
(to accommodate full-size sheet pans)
10-1/2" (267mm)
29-1/2" (749mm)
31-7/8" (810mm)
#5815
24-5/16"
(617mm)
30-5/16" (770mm)
71-3/4" (1822mm)
71-1/2" (1816mm)
W IT H C A S T E R S O R L E G S
32-1/2" (826mm)
33-7/8" (860mm)
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 8.
#55585
23-1/2"
(597mm)
31" (787mm)
O P E R AT I O N
U s e r S a fe t y I n fo r m a t i o n
This appliance is intended for use in commercial
establishments where all operators are familiar with the
purpose, limitations, and associated hazards of this
appliance. Operating instructions and warnings must
be read and understood by all operators and users.
BEFORE INITIAL USE:
Before operating the unit, clean both the interior and
exterior with a clean, damp cloth and mild soap
solution. Rinse carefully with a sponge and clean
water. Clean and install the Roll-in Cart on Models
12•20 and 20•20 or Slide-in Rack on the Model 10•18W.
1. Make sure the unit is connected to the
appropriate power source.
2. Use hand protection when handling
PRODUCT\PAN CAPACITY - Model 10•18 COMBIMATE
hot items.
240 lbs (108 kg) MAXIMUM
3. Preheat the unit for 30 minutes before use.
VOLUME MAXIMUM : 150 QUARTS (190 LITERS )
4. Be certain only hot foods are placed
into the cabinet.
FULL-SIZE PANS: Twenty (20) 20" x 12" x 2-1/2" MAXIMUM
5. Do not operate the holding cabinet
without the Roll-in Cart on Models 12•20
and 20•20 or Slide-in Pan Rack on Model
10•18W.
GN 1/1: Twenty (20) (530mm x 325mm x 65mm)
GN 2/1: Ten (10) (650mm x 530mm x 65mm)
FULL-SIZE SHEET PANS: Five (5) 18" x 26" x 1"
(10 with added Shelves)
HEATING CHARACTERISTICS
The cabinet is equipped with a special,
low-heat-density heating cable. Through the
PRODUCT\PAN CAPACITY - Model 12•20 COMBIMATE
Halo Heat concept, the heating cable is mounted
288 lbs (131 kg) MAXIMUM
against the walls of the warming compartment to
VOLUME MAXIMUM : 180 QUARTS (228 LITERS )
provide an evenly applied heat source controlled
FULL-SIZE PANS: Twenty-four (24) 20" x 12" x 2-1/2" MAXIMUM
by a thermostat. The design and operational
characteristics of the cabinet eliminate the need
GN 1/1: Twenty-four (24) (530mm x 325mm x 65mm)
for a moisture pan or a heat circulating fan.
GN 2/1: Twelve (12) (650mm x 530mm x 65mm)
Through even heat application, the quality of a
FULL-SIZE SHEET PANS: Six (6) 18" x 26" x 1"
food product is maintained up to as much as
several hours.
(12 with added Shelves)
The primary purpose of the Model 10•18W,
12•20, and 20•20 Holding Cabinet is to operate
as a functional extension of the Combitherm
Combination Oven/ Steamer. The combination
PRODUCT\PAN CAPACITY - Model 20•20 COMBIMATE
oven is for high volume production – the Halo
480 lbs (218 kg) MAXIMUM
Heat companion holding cabinet preserves the
VOLUME MAXIMUM : 300 QUARTS (380 LITERS )
quality and extends the longest possible holding
life. The Slide-In-Pan-Rack for the 10•18W and
FULL-SIZE PANS: Forty (40) 20" x 12" x 2-1/2" MAXIMUM
the Roll-In Cart for the 12•20 and 20•20 are
GN 1/1: Forty (40) (530mm x 325mm x 65mm)
completely interchangeable between the
GN 2/1: Twenty (20) (650mm x 530mm x 65mm)
Combitherm Oven and the Halo Heat Companion
FULL-SIZE SHEET PANS: Ten (10) 18" x 26" x 1"
Holding Cabinet, along with compatible AltoShaam Quickchillers.
(20 with added Shelves)
The Combitherm Combination Oven/Steamer,
along with the Halo Heat companion holding cabinet
and Alto-Shaam Quickchiller give the food service
operator the advantage of advance full-load
preparation, better work-load scheduling, and the
ability to hold the product for prolonged periods
without major deterioration.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 9.
O P E R AT I O N
Thermostat Control Description and Function
THERMOSTAT
HEAT
INDICATOR L.E.D.
L.E.D.1
INCREASE / DECREASE
BUTTON
200
"I" = "ON"
prg
SET
●
!
ERROR CODE
INDICATOR L.E.D.
CHAMBER
TEMPERATURE
L.E.D.
"●" = "OFF"
POWER
ON/OFF
ROCKER SWITCH
TEMPERATURE
SET
BUTTON
The L.E.D., Light Emitting Diode, referred to is an electronic
device providing illumination. The control has a three-digit
L.E.D. display. When the warming cabinet is in operation,
the L.E.D. will show the chamber's internal temperature.
The display will also show programming and diagnostic
information.
HEAT INDICATOR L.E.D.
The Heat Indicator L.E.D. will illuminate
and remain lit while the unit is calling for
heat. It will go out when the air
temperature inside the warming chamber
reaches the set-point temperature on the
control.
ON/OFF Rocker Switch
The Power On/Off Rocker Switch
positions may be marked with the
international "I" for On and "O" for Off.
ERROR CODE DISPLAYS
HEAT
INDICATOR L.E.D.
L.E.D.1
Open-Circuited
UP/DOWN Arrow Rocker Button
The UP/DOWN arrow rocker button is used to
increase or decrease the set-point temperature.
The minimum set-point temperature is
90°F (32°C) while the maximum set-point
temperature is 200°F (93°C).
!
ERROR CODE
INDICATOR L.E.D.
HEAT
INDICATOR L.E.D.
ERROR
CODE
DISPLAY
I
L.E.D.1
SET Button
SET
Short-Circuited
The SET button is used to display the current
set-point temperature or program a new setpoint temperature. Pushing the SET button
once will display the set-point temperature
value for five seconds. Holding the SET button
allows the programming mode to become
active.
L.E.D.1
200
°F
CHAMBER
TEMPERATURE
L.E.D.
If "OOO " or "PFO " is displayed in the
Error Code L.E.D., the sensor is opencircuited. Follow Trouble Shooting Guide
instructions in this Operation and Care
Manual.
ooo
CCC
!
ERROR CODE
INDICATOR L.E.D.
ERROR
CODE
DISPLAY
If "CCC " or "PFC " is displayed in the
Error Code L.E.D., the sensor is shortcircuited. Follow Trouble Shooting Guide
instructions in this Operation and Care
Manual.
L.E.D. Display
The L.E.D. display will show the set-point
temperature value when programming, or
the warming chamber's temperature when
calling for heat. When programming a
new set-point temperature, the L.E.D.1
indicator will blink. When a new set-point
temperature is chosen, the Chamber
Temperature L.E.D. will flash three times
to confirm.
!
ERROR CODE INDICATOR L.E.D.
If either of the above mentioned errors
codes should occur, the Error Code
Indicator L.E.D. will be illuminated and
remain so until error is cleared.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 10.
O P E R AT I O N
Programming and Operating Thermostat Control
Turn Power On
SET
+
L.E.D.1
200
°F
Press the "ON" or "I" position of the
rocker switch to turn on control.
PREHEATING THE UNIT
CHANGE SET-POINT TEMPERATURE
NOTE: Do not operate the holding cabinet without
the Roll-in Cart on Models 12•20 and 20•20
or Slide-in Pan Rack on Model 10•18W.
Press and hold the SET button for at
least 3 seconds. After L.E.D.1 indicator
blinks, release the Set Button. The control is
now in the programming mode.
Press and hold the UP or DOWN arrow
rocker button to change the value shown in
the display. Store the value by pressing the
SET button.
The new set-point value will flash three
times to confirm.
Always preheat the unit at 200°F (93°C) for 30 minutes before
loading the cabinet with hot food.
LOADING THE CABINET
Load the cabinet with hot food only. The purpose of
this unit is to maintain hot food at proper serving
temperature. Use a food thermometer to make certain all
food has reached an internal temperature range of
140° to 160°F (60° to 71°C).
Make certain door is securely closed after loading.
Reset the control to 160°F (71°C).
CHAMBER
TEMPERATURE
L.E.D.
HEAT INDICATOR L.E.D.
The Heat Indicator L.E.D. will illuminate as
the warming chamber calls for heat. It will
extinguish when the warming chamber's
interior temperature reaches the set-point.
This will not necessarily be the final setting.
Proper temperature range for the food being held will
depend on the type and quantity of product. It is advisable
to periodically check the internal temperature of
each item to assure maintenance of proper food serving
temperature.
CAUTION
The unit should be unplugged and a qualified
service technician should be consulted if any
of the following situations occur:
• The Heat Indicator L.E.D. does not
illuminate after normal start-up.
• The warming cabinet does not hold the
temperature as set.
• The warming cabinet fails to heat with the
L.E.D. illuminated.
• The cabinet heats continuously with the
control “OFF”.
• Refer to Trouble Shooting Guide in this
manual.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 11.
O P E R AT I O N
GENERAL HOLDING GUIDELINES
Chefs, cooks and other specialized food service
personnel employ varied methods of cooking.
Proper holding temperatures for a specific food
product must be based on the moisture content
of the product, product density, volume, and
proper serving temperatures. Safe holding
temperatures must also be correlated with
palatability in determining the length of holding
time for a specific product.
Halo Heat maintains the maximum amount of
product moisture content without the addition
of water, water vapor, or steam. Maintaining
maximum natural product moisture preserves the
natural flavor of the product and provides a more
genuine taste. In addition to product moisture
retention, the gentle properties of Halo Heat
maintain a consistent temperature throughout the
cabinet without the necessity of a heat
distribution fan, thereby preventing further
moisture loss due to evaporation or dehydration.
When product is removed from a high temperature cooking environment for immediate transfer
into equipment with the lower temperature
required for hot food holding, condensation can
form on the outside of the product and on the
inside of plastic containers used in self-service
applications. Allowing the product to release the
initial steam and heat produced by high
temperature cooking can alleviate this condition.
To preserve the safety and quality of freshly
cooked foods however, a maximum of 1 to 2
minutes must be the only time period allowed for
the initial heat to be released from the product.
This unit is equipped with a thermostat control
between 60° and 200°F (16° and 93°C). If the unit
is equipped with vents, close the vents for moist
holding and open the vents for crisp holding.
Use a metal-stemmed thermometer to measure
the internal temperature of the product being
held. Adjust the thermostat setting to achieve
the best overall setting based on internal product
temperature.
H O L D I N G T E M P E R AT U R E R A N G E
MEAT
FA H R E N H E I T
CELSIUS
BEEF ROAST — Rare
140°F
60°C
BEEF ROAST — Med/Well Done
160°F
71°C
BEEF BRISKET
160° — 175°F
71° — 79°C
CORN BEEF
160° — 175°F
71° — 79°C
PASTRAMI
160° — 175°F
71° — 79°C
PRIME RIB — Rare
STEAKS — Broiled/Fried
RIBS — Beef or Pork
VEAL
140°F
60°C
140° — 160°F
60° — 71°C
160°F
71°C
160° — 175°F
71° — 79°C
HAM
160° — 175°F
71° — 79°C
PORK
160° — 175°F
71° — 79°C
LAMB
160° — 175°F
71° — 79°C
CHICKEN — Fried/Baked
160° — 175°F
71° — 79°C
DUCK
160° — 175°F
71° — 79°C
TURKEY
160° — 175°F
71° — 79°C
GENERAL
160° — 175°F
71° — 79°C
160° — 175°F
71° — 79°C
POULTRY
FISH/SEAFOOD
FISH — Baked/Fried
LOBSTER
160° — 175°F
71° — 79°C
SHRIMP — Fried
160° — 175°F
71° — 79°C
120° — 140°F
49° — 60°C
CASSEROLES
160° — 175°F
71° — 79°C
DOUGH — Proofing
80° — 100°F
27° — 38°C
EGGS —Fried
150° — 160°F
66° — 71°C
FROZEN ENTREES
160° — 175°F
71° — 79°C
HORS D'OEUVRES
160° — 180°F
71° — 82°C
PASTA
160° — 180°F
71° — 82°C
PIZZA
160° — 180°F
71° — 82°C
POTATOES
180°F
82°C
PLATED MEALS
180°F
82°C
SAUCES
140° — 200°F
60° — 93°C
SOUP
140° — 200°F
60° — 93°C
160° — 175°F
71° — 79°C
BAKED GOODS
BREADS/ROLLS
MISCELLANEOUS
VEGETABLES
The holding temperatures listed are suggested guidelines only.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 12.
CARE and CLEANING
CLEANING AND PREVENTIVE MAINTENANCE
PROTECTING STAINLESS STEEL SURFACES
CLEANING AGENTS
It is important to guard against
corrosion in the care of
stainless steel surfaces.
Harsh, corrosive, or
inappropriate chemicals can
completely destroy the
protective surface layer of stainless steel. Abrasive
pads, steel wool, or metal implements will abrade
surfaces causing damage to this protective coating
and will eventually result in areas of corrosion.
Even water, particularly hard water that contains
high to moderate concentrations of chloride, will
cause oxidation and pitting that result in rust and
corrosion. In addition, many acidic foods spilled
and left to remain on metal surfaces are
contributing factors that will corrode surfaces.
Use non-abrasive cleaning products designed for use
on stainless steel surfaces. Cleaning agents must be
chloride-free compounds and must not contain
quaternary salts. Never use hydrochloric acid
(muriatic acid) on stainless steel surfaces. Always use
the proper cleaning agent at the manufacturer's
recommended strength. Contact your local cleaning
supplier for product recommendations.
Proper cleaning agents, materials, and
methods are vital to maintaining the appearance
and life of this appliance. Spilled foods should be
removed and the area wiped as soon as possible
but at the very least, a minimum of once a day.
Always thoroughly rinse surfaces after using a
cleaning agent and wipe standing water as quickly
as possible after rinsing.
CLEANING MATERIALS
The cleaning function can usually be accomplished
with the proper cleaning agent and a soft, clean
cloth. When more aggressive methods must be
employed, use a non-abrasive scouring pad on
difficult areas and make certain to scrub with the
visible grain of surface metal to avoid surface
scratches. Never use wire brushes, metal scouring
pads, or scrapers to remove food residue.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 13.
CARE AND CLEANING
The cleanliness and
appearance of this unit will
contribute considerably to
operating efficiency and
savory, appetizing food. Good
equipment that is kept clean
works better and lasts longer.
CLEAN THE UNIT
THOROUGHLY
AFTER EACH USE
6.
Clean control panel, door vents, door handles,
and door gaskets thoroughly since these areas
harbor food debris.
1.
Disconnect appliance from power source,
and let cool.
2.
Remove, cover or wrap, and store unused
products under refrigeration.
7.
Rinse surfaces by wiping with sponge and clean
warm water.
3.
Remove all detachable items such as plate
carriers, wire shelves, side racks, and any drip
pans. Clean these items separately.
8.
4.
Clean interior with a damp cloth or sponge
and any good commercial
detergent at the
recommended strength.
Remove excess water with sponge and wipe dry
with a clean cloth or air dry. Leave door open
until interior is completely dry. Replace
shelves.
9.
Interior can be wiped with a sanitizing solution
after cleaning and rinsing. This solution must
be approved for use on stainless steel food
contact surfaces.
5.
Spray heavily soiled areas
with a water soluble
degreaser and let stand
for 10 minutes, then
remove soil with a plastic
scouring pad.
NOTE: Avoid the use of abrasive cleaning
compounds, chloride based cleaners,
or cleaners containing quaternary salts.
Never use hydrochloric acid
(muriatic acid) on stainless steel.
AT NO TIME SHOULD THE INTERIOR OR
EXTERIOR BE STEAM CLEANED, HOSED
DOWN, OR FLOODED WITH WATER OR
LIQUID SOLUTION OF ANY KIND. DO NOT
USE WATER JET TO CLEAN.
SE V E R E D AM A GE O R EL EC T RIC A L H A ZA R D
C O U L D RESU LT.
WARRANTY BECOMES VOID IF APPLIANCE IS FLOODED.
10. To help maintain the protective film coating on
polished stainless steel, clean the exterior of the
cabinet with a cleaner recommended for
stainless steel surfaces. Spray the cleaning
agent on a clean cloth and wipe with the grain
of the stainless steel.
11. Clean glass with a window cleaner.
12. Cart Cleaning ––
Remove cart to a wash area and use any mild
cleaning detergent and warm water. Handwipe
all framing, slides, drip pan, and base.
Thoroughly clean debris from the casters.
A spray hose can be used for cart cleaning.
Rinse detergent solution off with warm water.
Wipe or spray with a sanitizing solution
designed for use on metal and vinyl food
contact surfaces. Allow cart to air dry.
Always follow appropriate state or local health
(hygiene) regulations regarding all applicable
cleaning and sanitation requirements for foodservice
equipment.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 14.
S A N I TAT I O N
Food flavor and aroma are usually so closely related
that it is difficult, if not impossible, to separate them.
There is also an important, inseparable relationship
between cleanliness and food flavor. Cleanliness, top
operating efficiency, and appearance of equipment
contribute considerably to savory, appetizing foods.
Good equipment that is kept clean, works better and
lasts longer.
Most food imparts its own particular aroma and
many foods also absorb existing odors. Unfortunately,
during this absorption, there is no distinction between
GOOD and BAD odors. The majority of objectionable
flavors and odors troubling food service operations are
caused by bacteria growth. Sourness, rancidity,
mustiness, stale or other OFF flavors are usually the
result of germ activity.
The most accurate method of measuring safe
temperatures of both hot and cold foods is by internal
product temperature. A quality thermometer is an
effective tool for this purpose, and should be routinely
used on all products that require holding at a specific
temperature.
A comprehensive sanitation program should focus on
the training of staff in basic sanitation procedures.
This includes personal hygiene, proper handling of raw
foods, cooking to a safe internal product temperature,
and the routine monitoring of internal temperatures
from receiving through service.
Most food-borne illnesses can be prevented through
proper temperature control and a comprehensive
program of sanitation. Both these factors are important
to build quality service as the foundation of customer
satisfaction. Safe food handling practices to prevent
The easiest way to insure full, natural food flavor is
food-borne illness is of critical importance to the health
through comprehensive cleanliness. This means good
and safety of your customers. HACCP, an acronym for
control of both visible soil (dirt) and invisible soil
Hazard Analysis (at) Critical Control Points, is a quality
(germs). A thorough approach to sanitation will
provide essential cleanliness. It will assure an attractive control program of operating procedures to assure food
integrity, quality, and safety. Taking steps necessary to
appearance of equipment, along with maximum
augment food safety practices are both cost effective
efficiency and utility. More importantly, a good
and relatively simple. While HACCP guidelines go far
sanitation program provides one of the key elements
in the prevention of food-borne illnesses.
beyond the scope of this manual, additional information
A controlled holding environment for prepared foods
is just one of the important factors involved in the
prevention of food-borne illnesses. Temperature
monitoring and control during receiving, storage,
preparation, and the service of foods are of equal
importance.
is available by contacting:
Center for Food Safety and Applied Nutrition
Food and Drug Administration
1-888-SAFEFOOD
I N T E R N A L F O O D P R O D U C T T E M P E R AT U R E S
HOT FOODS
DANGER ZONE
CRITICAL ZONE
SAFE ZONE
40° TO 140°F
70° TO 120°F
140° TO 165°F
(4° TO 60°C)
(21° TO 49°C)
(60° TO 74°C)
COLD FOODS
DANGER ZONE
SAFE ZONE
ABOVE 40°F
36°F TO 40°F
(ABOVE 4°C)
(2°C TO 4°C)
FROZEN FOODS
DANGER ZONE
CRITICAL ZONE
SAFE ZONE
ABOVE 32°F
0° TO 32°F
0°F OR BELOW
(ABOVE 0°C)
(-18° TO 0°C)
(-18°C OR BELOW)
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 15.
SERVICE
ELECTRONIC CONTROL ACCURACY
The electronic control is a precise instrument and is
designed to offer trouble-free service. If you suspect
the temperature inside the warming cabinet does not
match the temperature indicated on the digital
display, after stabilizing, follow the instructions
listed below.
1. Check to make certain the unit voltage matches
the power source. A power source less than that
required to operate the unit will result in
inaccurate temperatures.
2. Verify the temperature inside the holding
compartment with a qualify thermal indicator.
A. With the exception of the wire shelves,
completely empty the holding compartment.
B. Make certain the holding cabinet sensor,
located inside the holding compartment at
the left side of the unit, is completely clean.
C. Suspend the thermal indicator in the center
of the holding compartment.
D. Allow the temperature set on the electronic
thermostat to stabilize for a minimum of one
hour before comparing the digital display
with the reading on the thermal indicator.
DO NOT OPEN THE CABINET DOOR(S)
DURING THE TEMPERATURE
STABILIZATION PERIOD.
If the reading on the thermal indicator does not
match the digital display, there may be a problem
with the air sensor. See troubleshooting guide in this
manual, or call the factory service department for
advice.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 16.
SERVICE
This chart is provided for the assistance of qualified technicians only and is not intended for use by untrained or
unauthorized service personnel. If your unit is not operating properly, check the following before calling your
authorized service agent. Check the power applied to the unit. Plug in outlet? Fuse OK?
Do not attempt to repair or service beyond this point. Contact manufacturer for nearest authorized service
agent. Repairs made by any other service agent without prior authorization by manufacturer will void the
warranty on the unit.
Tr o u b l e S h o o t i n g G u i d e
Error Code
Possible Cause
Action Required
1. Control displays "OOO" or “PFO”.
A. Sensor is open circuited.
SENSOR
HEAT
INDICATOR L.E.D.
L.E.D.1
INCREASE/DECREASE
ROCKER BUTTON
T-BLOCK
CONNECTORS
ooo
prg
SET
!
ERROR CODE
INDICATOR L.E.D.
ERROR
CODE
DISPLAY
EXT. WIRES
TEMPERATURE
SET
BUTTON
POWER
ON/OFF
ROCKER SWITCH
2. Control displays "CCC" or “PFC”.
B.
Associated wiring is open circuited.
C.
Control is faulty.
A. Sensor is short circuited.
SENSOR
HEAT
INDICATOR L.E.D.
L.E.D.1
INCREASE/DECREASE
ROCKER BUTTON
T-BLOCK
CONNECTORS
CCC
prg
SET
!
ERROR CODE
INDICATOR L.E.D.
ERROR
CODE
DISPLAY
EXT. WIRES
TEMPERATURE
SET
BUTTON
B.
POWER
ON/OFF
ROCKER SWITCH
C.
3. Unit does not operate.
Associated wiring is short
circuited.
Control is faulty.
A. Insufficient power supply.
B.
4. No display in electronic control.
Defective power cord or plug.
A. Faulty power supply board.
B.
Faulty electronic control.
5. Cannot control temperature but
sensor and electronic control check
out OK.
A. Faulty relay.
B.
Heating element sensor.
6. Temperature readout incorrect.
A.
Dirty or faulty sensor.
B.
Faulty control.
Detach the sensor from the terminal
block. Use an Ohm meter to measure the
resistance of the sensor. Check sensor at
32°F (0°C) using a container of ice water.
If Ohm reading is 100, replace display. If
Ohm reading is not 100, replace sensor.
Check wires for integrity. Check for
proper and secure connections at the
thermostat and terminal block. If
necessary, re-secure the faulty
connections.
Energize system after the above steps
have been completed. If control still
reads "OOO or PFO", call service
technician.
Detach the sensor from the terminal
block. Use an Ohm meter to measure the
resistance of the sensor. Check sensor at
32°F (0°C) using a container of ice water.
If Ohm reading is 100, replace display. If
Ohm reading is not 100, replace sensor.
Check wires for integrity. Check for
proper and secure connections at the
thermostat and terminal block. If
necessary, re-secure the faulty
connections.
Energize system after the above steps
have been completed. If control still
reads "CCC or PFC", call service
technician.
Check power source.
Check and replace if necessary.
Check line voltage for 24V across pins
6 and 7 on the power supply board.
Replace control.
Replace relay.
Replace element.
Detach the sensor from the terminal
block. Use an Ohm meter to measure
the resistance of the sensor. Check
sensor at 32°F (0°C) using a container of
ice water. If Ohm reading is 100,
replace display. If Ohm reading is not
100, replace sensor.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 17.
SERVICE
MODEL 10•18W
12/8/05
UNIT
QUANTITY
DESCRIPTION
ALTO-SHAAM
PART NUMBER
1. BASE
1
14591
2. BASE FEET
4
FE-2916
3. BOTTOM ASSEMBLY
1
14589
4. BASE MOUNTING SCREW
– LOCK WASHERS
4
4
SC-22423
WS-2867
5. TOP ASSEMBLY
1
14590
6. TOP MOUNTING SCREW
4
SC-2425
7. CASING, LEFT HAND
1
13695
8. CASING, RIGHT HAND
1
13694
10
SC-2425
10. CORD, 208-240V
CORDSET: 230V (Type H07 RN-F)
– FILTER (230V only)
1
1
1
CD-3588
CD-3922
FI-33225
11. CORD PLATE MOUNTING SCREW
4
SC-2459
12. CASING BACK
CASING BACK MOUNTING SCREW
CASING BACK INSULATION
25.5" x 116' (648mm x 35m)
1
2
.6
12975
SC-2425
IN-2381
1.4
IN-22364
15. HEATING CABLE - 198' (60m)
1
CB-3045
16. DOOR ASSEMBLY
– DOOR GASKET
– VENT PANEL (NOT SHOWN)
– VENT SLIDE (NOT SHOWN)
1
1
2
2
15281
GS-23573
12385
12386
17. DOOR HANDLE
– DOOR HANDLE MOUNTING SCREW
1
3
HD-22042
SC-2073
18. DOOR HINGE: (1 PAIR)
– HINGE MOUNTING SCREWS
1
12
HG-22338
SC-2072
19. SENSOR
– METAL SENSOR GUARD
– MOUNTING BLOCK
– BLOCK MOUNTING SCREWS
- SENSOR T-BLOCK
1
1
1
2
1
SN-33540
1493
BK-24427
SC-2239
BK-33546
20. SOLID STATE RELAY
– HEAT SINK
1
1
RL-3736
HE-23421
21. THERMOSTAT
1
TT-33563
22. TRANSFORMER, 208-240V, 230V
1
TN-3935
23. POWER SWITCH
1
SW-3887
24. FUSE, 1 AMP, 208-240V, 230V
FUSE BLOCK, 208-240V, 230V
2
1
FU-33097
FU-3772
25. CONTROL PANEL OVERLAY
1
PE-24080
26. POWER TERMINAL BLOCK
1
BK-3019
9. CASING MOUNTING SCREW
13. TUBE INSULATION:
– 25.5"x 73' (711mm x 22m)
CABLE REPLACEMENT KIT
Models 10•18 & 12•20 Combimate™ Warmers
Cable Heating Service Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . #4881
includes:
CB-3045
CR-3226
IN-3488
BU-3105
BU-3106
SL-3063
TA-3540
NU-2215
ST-2439
Cable Heating Element. . . . . . . . . . . . . . . . . . . . . . . . . 210 feet
Ring Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 foot
Shoulder Bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cup Bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Insulating Sleeve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Electrical Tape. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 roll
Hex Nut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Stud 10-32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
14. CABLE CONNECTION HARDWARE
CABLE REPLACEMENT KIT
Model 20•20 Combimate™ Warmers
Cable Heating Service Kits . . . . . . . . . . . . . . . . . . . . #14228 . . . . . . . #4879
includes:
CB-3045
CR-3226
IN-3488
BU-3105
BU-3106
SL-3063
TA-3540
NU-2215
ST-2439
Cable Heating Element . . . . . . . . . . . . . . . . 265 feet . . . . . . . 112 feet
Ring Connector . . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . 6
Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 foot . . . . . . . . . . 1 foot
Shoulder Bushing . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . 6
Cup Bushing . . . . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . 6
Insulating Sleeve . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . 6
Electrical Tape . . . . . . . . . . . . . . . . . . . . . . . . 1 roll . . . . . . . . . . . 1 roll
Hex Nut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . 12
Stud 10-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . 6
SERVICE VIEW • Next page
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 18.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 19.
SERVICE
MODEL 12•20MW
MODEL 12•20W
12/8/05
DESCRIPTION
UNIT
QUANTITY
ALTO-SHAAM
PART NUMBER
1. BASE
1
15648
2. BASE MOUNTING SCREWS
16
SC-2351
3. TOP ASSEMBLY
1
14595
4. TOP MOUNTING SCREWS
4
SC-2425
5. CASING, LEFT-HAND
1
13681
6. CASING, RIGHT-HAND
1
13680
7. CASING MOUNTING SCREWS
10
SC-2425
8. CORD
CORDSET, 230V, (TYPE HO7 RN-F)
– FILTER (230V only)
1
1
1
CD-3588
CD-3922
FI-33225
9. CORD PLATE MOUNTING SCREWS
4
SC-2425
10. CASING BACK
CASING BACK MOUNTING SCREWS
INSULATION
— 25.5" x 116' (648mm x 35m)
1
2
11669
SC-2425
.8
IN-2381
11. BOTTOM
BOTTOM MOUNTING NUTS
BOTTOM MOUNTING WASHERS
1
4
4
14594
NU-2866
WS-2867
12. TUBE INSULATION
– 25.5"x 73' (711mm x 22m)
2
IN-22364
12/8/05
DESCRIPTION
UNIT
QUANTITY
ALTO-SHAAM
PART NUMBER
1. BASE
1
15648
2. BASE MOUNTING SCREWS
16
SC-2351
3. TOP ASSEMBLY
1
14595
4. TOP MOUNTING SCREWS
4
SC-2425
5. CASING, LEFT-HAND
1
13681
6. CASING, RIGHT-HAND
1
13680
7. CASING MOUNTING SCREWS
10
SC-2425
8. CORD
CORDSET, 230V, (TYPE HO7 RN-F)
– FILTER (230V only)
1
1
1
CD-3588
CD-3922
FI-33225
9. CORD PLATE MOUNTING SCREWS
4
SC-2425
10. CASING BACK
CASING BACK MOUNTING SCREWS
INSULATION
— 25.5" x 116' (648mm x 35m)
1
2
11669
SC-2425
.8
IN-2381
11. BOTTOM
BOTTOM MOUNTING NUTS
BOTTOM MOUNTING WASHERS
1
4
4
14594
NU-2866
WS-2867
12. TUBE INSULATION
– 25.5"x 73' (711mm x 22m)
2
IN-22364
13. CABLE CONNECTION HARDWARE
13. CABLE CONNECTION HARDWARE
14. HEATING CABLE (length): 198' (60m)
1
CB-3045
14. HEATING CABLE (LENGTH): 198' (60m)
1
CB-3045
15. DOOR ASSEMBLY
— DOOR GASKET
1
1
5003873
GS-22587
15. DOOR ASSEMBLY
— DOOR GASKET
1
1
5003873
GS-22587
16. DOOR HANDLE
1
HD-25278
1
12
HG-22338
SC-2072
16. DOOR HANDLE
1
HD-25278
17. DOOR HINGE (1 Pair)
DOOR HINGE MOUNTING SCREWS
17. DOOR HINGE (1 Pair)
DOOR HINGE MOUNTING SCREWS
1
12
HG-22338
SC-2072
18. DOOR OVERLAY
2
PE-22336
18. DOOR OVERLAY
2
PE-22336
19. SENSOR
— METAL SENSOR GUARD
— TEFLON MOUNTING BLOCK
— BLOCK MOUNTING SCREWS
— T-BLOCK
1
1
1
2
1
SN-33540
1493
BK-24427
SC-2239
BK-33546
19. SENSOR
— METAL SENSOR GUARD
— TEFLON MOUNTING BLOCK`
— BLOCK MOUNTING SCREWS
— T-BLOCK
1
1
1
2
1
SN-33540
1493
BK-24427
SC-2239
BK-33546
20. SOLID STATE RELAY
— HEAT SINK
1
1
RL-3736
HE-23421
20. SOLID STATE RELAY
— HEAT SINK
1
1
RL-3736
HE-23421
21. THERMOSTAT
1
TT-33563
22. TRANSFORMER, 208-240V, 230V
1
TN-3935
21. THERMOSTAT
1
TT-33563
23. POWER SWITCH
1
SW-3887
22. TRANSFORMER, 208-240V, 230V
1
TN-3935
23. POWER SWITCH
FILTER, 230V ONLY
1
1
SW-3887
FI-33225
24. FUSE, 1 AMP, 208-240V, 230V
FUSE BLOCK, 208-240V, 230V
2
1
FU-33097
FU-3772
25. CONTROL PANEL OVERLAY
1
PE-24080
26. POWER TERMINAL BLOCK
1
BK-3019
27. GUIDE BLOCK, LEFT-HAND
GUIDE BLOCK, RIGHT-HAND
— GUIDE BLOCK MOUNTING SCREWS
1
1
4
BK-22044
BK-22045
SC-2567
28. TRANSPORT HANDLE
— HANDLE MOUNTING SCREWS
2
4
HD-22257
SC-22339
29. CASTER-RIGID
2
CS-22098
30. CASTER-SWIVEL WITH BRAKE
— CASTER WASHER-FLAT
— CASTER WASHER-LOCK
— CASTER CAP NUT
2
4
4
4
CS-22099
WS-22095
WS-22096
NU-22097
31. ROLL-IN CART (NOT SHOWN)
1
24. FUSE, 1 AMP, 208-240V, 230V
FUSE BLOCK, 208-240V, 230V
2
1
FU-33097
FU-3772
25. CONTROL PANEL OVERLAY
1
PE-24080
26. POWER TERMINAL BLOCK
1
BK-3019
27. GUIDE BLOCK, LEFT-HAND
GUIDE BLOCK, RIGHT-HAND
— GUIDE BLOCK MOUNTING SCREWS
1
1
4
BK-22044
BK-22045
SC-2567
28. LEG
HOLE PLUG
LEG COVER
4
4
4
LG-22341
PG-3848
11899
29. ROLL-IN CART (NOT SHOWN)
1
5814
30. STAINLESS STEEL WIRE SHELVES
(NOT SHOWN) OPTION
31. GUIDE BLOCK (GAS CART) (NOT SHOWN)
2
SH-22473
32. STAINLESS STEEL WIRE SHELVES
(NOT SHOWN) OPTION
BK-24077
33. GUIDE BLOCK (GAS CART) (NOT SHOWN)
SERVICE VIEW • Following pages
#891-3 • Operation & Care Manual • 20.
5814
SH-22473
2
BK-24077
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 21.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 22.
SERVICE
MODEL 20•20MW
MODEL 20•20W
12/8/05
UNIT
QUANTITY
DESCRIPTION
ALTO-SHAAM
PART NUMBER
1. BASE
1
15648
2. BASE MOUNTING SCREWS
16
SC-2351
3. TOP ASSEMBLY
1
14595
4. TOP MOUNTING SCREWS
4
SC-2425
5. CASING, LEFT-HAND
1
13683
6. CASING, RIGHT-HAND
1
13682
7. CASING MOUNTING SCREWS
12
SC-2425
8. CORD
CORDSET, 230V, (TYPE HO7 RN-F)
– FILTER (230V only)
1
1
1
CD-3588
CD-3922
FI-33225
9. CORD PLATE MOUNTING SCREWS
4
SC-2425
10. CASING BACK
CASING BACK MOUNTING SCREWS
INSULATION
— 25.5" x 116' (648mm x 35m)
1
2
11670
SC-2425
6.1
IN-2381
1
4
4
14594
NU-2866
WS-2867
11. BOTTOM
BOTTOM MOUNTING NUTS
BOTTOM MOUNTING WASHERS
12. TUBE INSULATION
– 25.5"x 73' (711mm x 22m)
15.2
IN-22364
13. CABLE CONNECTION HARDWARE
14. HEATING CABLE (length): 332' (101193mm)
1
CB-3045
15. DOOR ASSEMBLY
— DOOR GASKET
2
2
5003814
GS-22588
16. DOOR HANDLE
2
HD-25278
17. DOOR HINGE (1 Pair)
DOOR HINGE MOUNTING SCREWS
2
24
HG-22338
SC-2072
18. DOOR OVERLAY
4
PE-22337
19. SENSOR
— METAL SENSOR GUARD
— TEFLON MOUNTING BLOCK
— BLOCK MOUNTING SCREWS
— T-BLOCK
1
1
1
2
1
SN-33540
1493
BK-24427
SC-2239
BK-33546
20. SOLID STATE RELAY
— HEAT SINK
1
1
RL-3736
HE-23421
21. THERMOSTAT
1
TT-33563
22. TRANSFORMER, 208-240V, 230V
1
TN-3935
23. POWER SWITCH
24. FUSE, 1 AMP, 208-240V, 230V
FUSE BLOCK, 208-240V, 230V
1
2
1
SW-3887
FU-33097
FU-3772
25. CONTROL PANEL OVERLAY
1
PE-24080
26. POWER TERMINAL BLOCK
1
BK-3019
27. GUIDE BLOCK, LEFT-HAND
GUIDE BLOCK, RIGHT-HAND
— GUIDE BLOCK MOUNTING SCREWS
1
1
4
BK-22044
BK-22045
SC-2567
28. LEG
HOLE PLUG
LEG COVER
4
4
4
LG-22341
PG-3848
11899
29. ROLL-IN CART (NOT SHOWN)
ROLL-IN CART (MARINE VERSION) (NOT SHOWN)
1
1
5815
15656
30. S/S WIRE SHELVES (NOT SHOWN) OPTION
31. GUIDE BLOCK (GAS CART)
2
12/8/05
DESCRIPTION
UNIT
QUANTITY
ALTO-SHAAM
PART NUMBER
1. BASE
1
15648
2. BASE MOUNTING SCREWS
16
SC-2351
3. TOP ASSEMBLY
1
14595
4. TOP MOUNTING SCREWS
4
SC-2425
5. CASING, LEFT-HAND
1
13683
6. CASING, RIGHT-HAND
1
13682
7. CASING MOUNTING SCREWS
12
SC-2425
8. CORD
CORDSET, 230V, (TYPE HO7 RN-F)
– FILTER (230V only)
1
1
1
CD-3588
CD-3922
FI-33225
9. CORD PLATE MOUNTING SCREWS
4
SC-2425
10. CASING BACK
CASING BACK MOUNTING SCREWS
INSULATION
— 25.5" x 116' (648mm x 35m)
1
2
11670
SC-2425
6.1
IN-2381
1
4
4
14594
NU-2866
WS-2867
15.2
IN-22364
14. HEATING CABLE (length): 332' (101193mm)
1
CB-3045
15. DOOR ASSEMBLY
— DOOR GASKET
2
2
5003814
GS-22588
16. DOOR HANDLE
2
HD-25278
17. DOOR HINGE (1 Pair)
DOOR HINGE MOUNTING SCREWS
2
24
HG-22338
SC-2072
18. DOOR OVERLAY
4
PE-22337
19. SENSOR
— METAL SENSOR GUARD
— TEFLON MOUNTING BLOCK
— BLOCK MOUNTING SCREWS
— T-BLOCK
1
1
1
2
1
SN-33540
1493
BK-24427
SC-2239
BK-33546
20. SOLID STATE RELAY
— HEAT SINK
1
1
RL-3736
HE-23421
21. THERMOSTAT
1
TT-33563
22. TRANSFORMER, 208-240V, 230V
1
TN-3935
23. POWER SWITCH
1
SW-3887
24. FUSE, 1 AMP, 208-240V, 230V
FUSE BLOCK, 208-240V, 230V
2
1
FU-33097
FU-3772
25. CONTROL PANEL OVERLAY
1
PE-24080
26. POWER TERMINAL BLOCK
1
BK-3019
27. GUIDE BLOCK, LEFT-HAND
GUIDE BLOCK, RIGHT-HAND
— GUIDE BLOCK MOUNTING SCREWS
1
1
4
BK-22044
BK-22045
SC-2567
28. TRANSPORT HANDLE
— HANDLE MOUNTING SCREWS
2
4
HD-22257
SC-22339
29. CASTER-RIGID
2
CS-22098
30. CASTER-SWIVEL WITH BRAKE
— CASTER WASHER-FLAT
— CASTER WASHER-LOCK
— CASTER CAP NUT
2
4
4
4
CS-22099
WS-22095
WS-22096
NU-22097
31. ROLL-IN CART (NOT SHOWN)
ROLL-IN CART (MARINE VERSION)(NOT SHOWN)
1
1
5815
15656
11. BOTTOM
BOTTOM MOUNTING NUTS
BOTTOM MOUNTING WASHERS
12. TUBE INSULATION
– 25.5"x 73' (711mm x 22m)
13. CABLE CONNECTION HARDWARE
SH-22473
32. S/S WIRE SHELVES (NOT SHOWN) OPTION
BK-24077
33. GUIDE BLOCK (GAS CART)
SERVICE VIEW • following pages
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 23.
SH-22473
2
BK-24077
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 24.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 25.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 26.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 27.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 28.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 29.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 30.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 31.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 32.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 33.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 34.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 35.
# 8 9 1 / 3 • I N S TA L L AT I O N / O P E R AT I O N / S E RV I C E M A N U A L • 36.
T R A N S P O RTAT I O N
DAMAGE and CLAIMS
All Alto-Shaam equipment
is sold F.O.B. shipping
point, and when accepted
by the carrier, such
shipments become the
property of the consignee.
Should damage occur in shipment, it is a matter
between the carrier and the consignee. In such cases, the
carrier is assumed to be responsible for the safe delivery
of the merchandise, unless negligence can be established
on the part of the shipper.
1.
2.
Make an immediate inspection while the equipment
is still in the truck or immediately after it is moved to
the receiving area. Do not wait until after the
material is moved to a storage area.
Do not sign a delivery receipt or a freight bill until
you have made a proper count and inspection of all
merchandise received.
3.
Note all damage to packages directly on the carrier’s
delivery receipt.
4.
Make certain the driver signs this receipt. If he
refuses to sign, make a notation of this refusal on
the receipt.
5.
6.
If the driver refuses to allow inspection, write the
following on the delivery receipt:
Driver refuses to allow inspection of
containers for visible damage.
Telephone the carrier’s office immediately upon
finding damage, and request an inspection. Mail a
written confirmation of the time, date, and the
person called.
7.
Save any packages and packing material for further
inspection by the carrier.
8.
Promptly file a written claim with the carrier and
attach copies of all supporting paperwork.
We will continue our policy of assisting our
customers in collecting claims which have been properly
filed and actively pursued. We cannot, however, file any
damage claims for you, assume the responsibility of any
claims, or accept deductions in payment for such claims.
®
LIMITED
WA R R A N T Y
Alto-Shaam, Inc. warrants to the original purchaser that any
original part that is found to be defective in material or workmanship
will, at Alto-Shaam's option, subject to provisions hereinafter stated,
be replaced with a new or rebuilt part.
The labor warranty remains in effect one (1) year from installation
or fifteen (15) months from the shipping date, whichever occurs first.
Alto-Shaam will bear normal labor charges performed during standard
business hours, and excluding overtime, holiday rates or any
additional fees.
The parts warranty remains in effect for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.
However, the heating element on Halo Heat ® cook/hold ovens
and the refrigeration compressor on Alto-Shaam Quickchillers ™ are
warranted for a period of five (5) years from installation. The labor
warranty is the same as stated above; namely, for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.
THIS WARRANTY DOES NOT APPLY TO:
1. Calibration.
2. Replacement of light bulbs and/or the replacement of display
case glass due to damage of any kind.
3. Equipment damage caused by accident, shipping, improper
installation or alteration.
4. Equipment used under conditions of abuse, misuse, carelessness
or abnormal conditions including, but not limited to, equipment
subjected to harsh or inappropriate chemicals including, but not
limited to, compounds containing chloride or quaternary salts, poor
water quality, or equipment with missing or altered serial numbers.
5. Damage incurred as a direct result of poor water quality,
inadequate maintenance of steam generators and/or surfaces
affected by water quality. Water quality and required maintenance
of steam generating equipment is the responsibility of the
owner/operator.
6. Damage caused by use of any cleaning agent other than
Alto-Shaam's Combitherm ® Cleaner including, but not limited to,
damage due to chlorine or other harmful chemicals. Use of
Alto-Shaam's Combitherm ® Cleaner on Combitherm ® ovens is
highly recommended.
7. Any losses or damage resulting from malfunction, including loss
of product or consequential or incidental damages of any kind.
8. Equipment modified in any manner from original model,
substitution of parts other than factory authorized parts,
removal of any parts including legs, or addition of any parts.
This warranty is exclusive and is in lieu of all other warranties,
expressed or implied, including the implied warranties of
merchantability and fitness for a particular purpose. In no event
shall Alto-Shaam be liable for loss of use, loss of revenue or profit,
or loss of product, or for any indirect or consequential damages.
No person except an officer of Alto-Shaam, Inc. is authorized to
modify this warranty or to incur on behalf of Alto-Shaam any other
obligation or liability in connection with Alto-Shaam equipment.
ALTO-SHAAM, INC.
RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.
ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.
Model: _______________________________________________Date Installed: __________________________________________________________
Voltage: ______________________________________________ Purchased From: _______________________________________________
Serial Number: _______________________________________ _______________________________________________________________________
W164 N9221 Water Str eet
PHONE:
●
P. O . B o x 4 5 0
262.251.3800 • 800.558-8744
●
USA/CANADA
Menomonee Falls, Wisconsin 53052-0450
●
U.S.A.
FAX: 262.251.7067 • 800.329.8744 U.S.A.
WEBSITE: www.alto-shaam.com
ONLY
PRINTED IN U.S.A.
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